PMAD00336010.book Page 1 Thursday, May 11, 2006 4:30 PM Wireless WAN Guide Keep this guide in a convenient place to access important information about your wireless product. If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.
PMAD00336010.book Page 2 Thursday, May 11, 2006 4:30 PM 2 Safety Icons This guide contains safety instructions that must be observed in order to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
PMAD00336010.book Page 3 Thursday, May 11, 2006 4:30 PM 3 Contents Introduction ........................................................................................ 4 Trademarks ......................................................................................... 5 Copyright ............................................................................................ 5 Patents and Licenses .......................................................................... 5 Getting Started..................
PMAD00336010.book Page 4 Thursday, May 11, 2006 4:30 PM Introduction 4 Introduction Your Toshiba Notebook PC comes with an installed wireless WAN device and VZAccess Manager software preinstalled on your system. This gives you a high-speed connection to the Internet, corporate intranet, and your email while you're away from the office. This guide provides all the information you need to get started and use your new Toshiba 3G module module and VZAccess Manager software.
PMAD00336010.book Page 5 Thursday, May 11, 2006 4:30 PM 5 Trademarks Trademarks Verizon Wireless is a trademark of Verizon Trademark Services LLC, and the other trademarks, logos, and service marks (collectively the "Trademarks") used in this document are the property of Verizon Wireless or their respective owners.
PMAD00336010.book Page 6 Thursday, May 11, 2006 4:30 PM Getting Started 6 Getting Started This section will walk you through how to get started using your Toshiba 3G module. This includes using the VZAccess Manager software and setting up a data session to connect to the Internet. This guide This guide offers important information about your wireless WAN and VZAccess Manager software, including solutions to the most common problems, plus features and options.
PMAD00336010.book Page 7 Thursday, May 11, 2006 4:30 PM 7 Using VZAccess Manager Using VZAccess Manager Today's online world offers more services everyday and the Toshiba 3G module provides you with the tools you need to take advantage of the best in connectivity solutions. With VZAccess Manager, enjoy the freedom and convenience of wireless Internet connectivity from your Toshiba notebook computer.
PMAD00336010.book Page 8 Thursday, May 11, 2006 4:30 PM Using VZAccess Manager 8 BroadbandAccess, if available, and will automatically attempt a NationalAccess connection when BroadbandAccess is not available. ❖ If your expected connection does not display, select Refresh Networks from the Options menu. VZAccess Manager will look for your wireless device(s) and verify network availability. ❖ To update the signal strength of your WWAN, select Refresh Signal Levels from the Options menu.
PMAD00336010.book Page 9 Thursday, May 11, 2006 4:30 PM 9 Using VZAccess Manager The status bar Information regarding your current network connection can be viewed in the status bar along the bottom of the VZAccess Manager main screen. VZAccess Manager will display status information at the bottom of the screen during the connection process and while your connection remains active.
PMAD00336010.book Page 10 Thursday, May 11, 2006 4:30 PM Using VZAccess Manager 10 ❖ Placing your cursor over the tray icon displays the current connection status. Based on your preferences, your browser, email or VPN program can be automatically launched, or you can launch another software program (for example, a Microsoft® Office application). You can also specify if non-wireless accounts show in the drop-down list or only your wireless WAN network connections.
PMAD00336010.book Page 11 Thursday, May 11, 2006 4:30 PM 11 Using VZAccess Manager Additional information about the NationalAccess connection If you are using the NationalAccess - BroadbandAccess connection and the call fails when you try to connect, VZAccess Manager will return to its idle state. In this case, you should try to connect again. Dormant Data Sessions NationalAccess - BroadbandAccess data sessions become dormant if you are not sending or receiving data.
PMAD00336010.book Page 12 Thursday, May 11, 2006 4:30 PM Using VZAccess Manager 12 Receiving TXT messages ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ All of your TXT messages appear in the list box at the top of the TXT messaging view. By default, both sent and received messages display. To filter your messages, click the View toolbar button and then select Received Messages, Sent Messages or All Messages.
PMAD00336010.book Page 13 Thursday, May 11, 2006 4:30 PM 13 Using VZAccess Manager ❖ To send a TXT message to one of the entries in your Contact List, click the To button to open the Contacts window. Double-click the name of the user to add them to the Send To field. To select multiple names from the list, hold down the Ctrl key while you click on the desired names. ❖ Enter the Phone Number and Message. ❖ The character counter counts all the characters typed in the message field (from 0 to 160).
PMAD00336010.book Page 14 Thursday, May 11, 2006 4:30 PM VZAccess Manager Preferences 14 VZAccess Manager Preferences Options tab To display the Options tab, click on Tools, then Preferences, and then click the Options tab. (Sample Illustration) Options Tab The following options are available on the Options tab: Minimize Application into tray: When selected, when you minimize VZAccess Manager, instead of taking up space on your desktop, it will disappear.
PMAD00336010.book Page 15 Thursday, May 11, 2006 4:30 PM 15 VZAccess Manager Preferences Updates tab To access the Updates tab, click the Tools menu, then Preferences, and then click the Updates tab. (Sample Illustration) Updates Tab This feature allows VZAccess Manager to automatically check for software updates. If an update is available, you will be notified of its size and approximate download times if using the NationalAccess or BroadbandAccess connection.
PMAD00336010.book Page 16 Thursday, May 11, 2006 4:30 PM VZAccess Manager Preferences 16 select Help from the VZAccess Manager's main screen, and then Check for Updates. WWAN Preferences To display WWAN preferences, click the Tools menu, and then select Preferences. (Sample Illustration) WWAN Tab The following options are available on the WWAN tab: Connect options Used to set various connect options as described below.
PMAD00336010.book Page 17 Thursday, May 11, 2006 4:30 PM 17 VZAccess Manager Preferences With this option unchecked, the only connections that are displayed in VZAccess Manager's list of accounts are Verizon Wireless connections and any other connections you have created. Do not prompt for user name and password: Since you are only using Verizon Wireless NationalAccess BroadbandAccess, this setting has no effect.
PMAD00336010.book Page 18 Thursday, May 11, 2006 4:30 PM VZAccess Manager Preferences 18 Open my browser to my default home page: With this option selected, when you connect to a WWAN network, VZAccess Manager will automatically launch your default web browser and your home page will display. Open my browser to this URL: With this option selected, when you connect to a WWAN network, VZAccess Manager will automatically launch your default web browser but display a specified URL instead of your home page.
PMAD00336010.book Page 19 Thursday, May 11, 2006 4:30 PM 19 VZAccess Manager Preferences The following options are available on the VPN tab: VPN Client: VZAccess Manager automatically detects if certain VPN clients like Microsoft®, Cisco, CheckPoint and so on, are installed on the computer and allows you to select the one you want to use. Check with your network administrator to setup your VPN connection. If the VPN client you wish to use does not appear in the list, you can select Other VPN Application.
PMAD00336010.book Page 20 Thursday, May 11, 2006 4:30 PM VZAccess Manager Preferences 20 Current lock code: Enter your current 4-digit lock code. New lock code: Enter your new 4-digit lock code. Confirm new lock code: Re-type the new 4-digit lock code. TXT Messaging Settings To display TXT messaging options, click theTools menu, then Preferences, and then click the TXT tab.
PMAD00336010.book Page 21 Thursday, May 11, 2006 4:30 PM 21 Additional Features Outgoing message options ❖ Message delivery duration: The duration of time that the Verizon Wireless network will attempt to deliver the message. The default is one week. Confirmations The following confirmation dialogs can be turned on or off: ❖ Warn before deletion of messages ❖ Confirm deletion of messages ❖ Confirm sent messages.
PMAD00336010.book Page 22 Thursday, May 11, 2006 4:30 PM Additional Features 22 Double-click the icon to jump to TXT view to view the message. Throughput The amount of data that you have sent and received since the current network connection was started can be displayed by holding the mouse over the UP and DOWN arrows on the right side of the status bar. Battery level The current battery level of your PC is displayed on the right side of the status bar.
PMAD00336010.book Page 23 Thursday, May 11, 2006 4:30 PM 23 Additional Features displays the total number of sessions and the total time connected. The information displayed in the Usage log can be customized as follows: (Sample Illustration) Usage Log ❖ To view just the connection history of a specific network type, check the Selected connection checkbox and then select the desired type from the drop-down list.
PMAD00336010.book Page 24 Thursday, May 11, 2006 4:30 PM Additional Features 24 Support Displays a variety of help options to find assistance with a problem, to explore the full range of VZW products and services, or to contact Verizon Wireless. Minimizing the Application To minimize VZAccess Manager, select Minimum from the View menu. To return VZAccess Manager to its normal size, select Minimum from the View menu again.
PMAD00336010.book Page 25 Thursday, May 11, 2006 4:30 PM 25 Additional Features Manager. Pressing the F6 function key also executes this option. Statistics: Displays a Statistics tab that will show data speeds during a session when using the WWAN device. NationalAccess delivers typical speeds of 60 to 80 kbps, bursting up to 144 kbps. BroadbandAccess provides broadband-like speeds (up to 1.54 Mbps).
PMAD00336010.book Page 26 Thursday, May 11, 2006 4:30 PM Settings in Other Applications 26 Settings in Other Applications This section describes special settings that might be required in other applications. Sync Applications Palm Incorporated's HotSync® and Microsoft® Corporation's ActiveSync® are used for Personal Digital Assistants (PDAs). These programs are used to synchronize files between a notebook or desktop PC and the PDA. These programs may conflict with your WWAN device.
PMAD00336010.book Page 27 Thursday, May 11, 2006 4:30 PM 27 Settings in Other Applications your WWAN device and restore them to their original settings when syncing your PDA. ❖ Click OK when finished. Proxy Settings Proxy settings effect the way your computer and browser connect to other computers on the Internet and local networks. It is highly recommended that you consult your network support staff before changing these settings described here.
PMAD00336010.book Page 28 Thursday, May 11, 2006 4:30 PM Settings in Other Applications (Sample Illustration) Internet Options Dialog 2 Click the Connections tab and then click the LAN Settings button. If your company uses proxy settings they will be displayed on the LAN Settings dialog. (Sample Illustration) LAN Settings Dialog RG 5.375 x 8.375 ver 2.3.
PMAD00336010.book Page 29 Thursday, May 11, 2006 4:30 PM 29 Settings in Other Applications If using a WWAN device, the NationalAccess BroadbandAccess connection from within VZAccess Manager will have no proxy settings associated with it by default. This means you can access the Internet directly using the connection as long as you are not connecting via VPN and your company requires proxy settings.
PMAD00336010.book Page 30 Thursday, May 11, 2006 4:30 PM Settings in Other Applications 30 When you want to access the Internet through your corporate network proxy server, you must repeat these steps, by selecting Access the Internet using a proxy server, and then clicking OK. If your proxy settings are incorrect for the connection you are using, you will receive an error whenever you try to go to any site. Proxy Settings if using Netscape® Navigator 4.0 and higher For Netscape® Navigator 4.
PMAD00336010.book Page 31 Thursday, May 11, 2006 4:30 PM 31 Settings in Other Applications Configuring AOL version 9 1 Right-click on the AOL icon in your task tray, and then click Auto Start Options. 2 Select Don't use any Auto Start options, and then click OK. (Sample Illustration) AOL Settings 3 The first time you run AOL after setting your wireless device up as a modem, you may see the following message. (Sample Illustration) Improving Your Connection Message 4 Click OK to proceed.
PMAD00336010.book Page 32 Thursday, May 11, 2006 4:30 PM Settings in Other Applications 32 6 From the sign on screen, click Sign On Options. 7 Click Expert Setup and then Add Location. 8 Enter Verizon Wireless in the Location Name text box, and then click Next. 9 If Other Dial-up ISP or LAN is available, select it, and then click Next. If this option is not available, select Manually add a connection device, click Next, select Other Dial-up ISP or LAN, and then click Next.
PMAD00336010.book Page 33 Thursday, May 11, 2006 4:30 PM 33 Settings in Other Applications 1 Select the connection from VZAccess Manager's main window and click Connect. 2 Once connected, launch AOL. 3 From your sign on screen, select Verizon Wireless for the location and sign on. You can set VZAccess Manager to automatically launch AOL when you connect. To do so, on the WWAN Specific Settings window, check the box to Run program on connection:, then using the Browse button, locate and select aol.
PMAD00336010.book Page 34 Thursday, May 11, 2006 4:30 PM Settings in Other Applications 34 For customers in this situation, Verizon Wireless has made available a send mail server that you can use in place of the one you normally use. All that is required is that you have a TXT messaging capable Verizon wireless phone or device and TXT messaging service, visit www.vtext.com and establish a profile by selecting Join Up.
PMAD00336010.book Page 35 Thursday, May 11, 2006 4:30 PM 35 Settings in Other Applications (Sample Illustration) Account Properties Screen 3 Click the Servers tab. 4 In the Outgoing mail (SMTP) field, enter smtp.vzwmail.net. 5 In the Outgoing Mail Server section at the bottom of the screen, select My server requires authentication, and then click Settings. (Sample Illustration) Outgoing Mail Server RG 5.375 x 8.375 ver 2.3.
PMAD00336010.book Page 36 Thursday, May 11, 2006 4:30 PM Settings in Other Applications 36 6 Select Log on using, and then enter the 10-digit mobile number@vzwmail.net for the account name (for example, 6145551212@vzwmail.net). 7 Enter the password you created on www.vtext.com. 8 Select Remember password. 9 Click OK, then Apply, and then OK. 10 Click Close to return to the Outlook Express® main screen. It may take up to two hours for your www.vtext.com credentials to be valid on the smtp.vzwmail.
PMAD00336010.book Page 37 Thursday, May 11, 2006 4:30 PM 37 Troubleshooting http://www.yahoo.com, or http://www.msn.com. You may also search for other email providers from any of these pages. Troubleshooting When installing VZAccess Manager, it did not find the WWAN device For a 1xEV-DO/1XRTT/CDMA device: ❖ Make sure that the wireless communication switch is in the ON position.
PMAD00336010.book Page 38 Thursday, May 11, 2006 4:30 PM Troubleshooting 38 application have an icon in the Control Panel that allows you to turn them on and off. Check with your Network Administrator. I can receive email, but cannot send email using my email program Some Internet Service Providers (ISP) require that you be connected through them in order to access their mail server to send email. Refer to Email Options for more information.
PMAD00336010.book Page 39 Thursday, May 11, 2006 4:30 PM 39 Glossary These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.
PMAD00336010.book Page 40 Thursday, May 11, 2006 4:30 PM Glossary 40 bps Bits per second – rate of data flow. Broadband High-capacity high-speed, transmission channel with a wider bandwidth than conventional copper telephone lines. Broadband channels can carry video, voice, and data simultaneously. COM Port Defines a serial/RS-232 port within the Windows® environment. May be physical or virtual.
PMAD00336010.book Page 41 Thursday, May 11, 2006 4:30 PM 41 Glossary LAN Local Area Network. A data network confined to limited area with moderate to high data rates. Does not use common carrier circuits, although may have gateways or bridges to other public or private networks. Mbps Megabits per second PC Personal Computer PCMCIA Personal Computer Memory Card International Association. PDA Personal Digital Assistant. A handheld device used for organization, notes, address books, and so on.
PMAD00336010.book Page 42 Thursday, May 11, 2006 4:30 PM Glossary 42 URL Uniform Resource Locator USB Universal Serial Bus. A connection type for computer peripherals such as a printer, mobile phone, and so on. VPN Virtual Private Network. A way to communicate through a dedicated server securely to a corporate network over the Internet. WAN Wide Area Network. A network which uses common carrierprovided lines. WEP Wired Equivalent Privacy.
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