NB300 Series User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see “If Something Goes Wrong” on page 151 in this guide.
Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. Model: NB300 Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty The computer system you purchased may include Recordable and/or ReWritable optical disc drive(s) and associated software, among the most advanced data storage technologies available.
Critical Applications The computer you have purchased is not designed for any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ❖ This device may not cause harmful interference. ❖ This device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba’s Support Web site at pcsupport.toshiba.com.
Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers.
Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be co-located with any other transmitter that has not been tested with this device.
The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on recycling and reuse.
Taiwan Article 14 Article 17 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design. Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications. In the event interference is caused, the use of such electric machinery shall be immediately discontinued.
2. Indication The indication shown below appears on this equipment. (2) (3) (1) 2.4DSOF4 (4) 1 2 2.4: This equipment uses a frequency of 2.4 GHz. DS: This equipment uses DS-SS modulation. OF: This equipment uses OFDM modulation. 3 4 The interference range of this equipment is less than 40m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. The indication shown below appears on this equipment.
Approved by both the JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT and the TELECOM ENGINEERING CENTER The following restrictions apply: ❖ Do not disassemble or modify the device. ❖ Do not install the embedded wireless module into other device. ❖ 5.17 GHz to 5.23 GHz for indoor use only. Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models.
If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the Wireless WAN device prior to turning on the equipment. TOSHIBA is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this equipment, or the substitution or attachment of connecting cables and equipment other than specified by TOSHIBA.
Canada – Industry Canada (IC) Wireless WAN complies with RSS-129, RSS-133 Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be co-located with any other transmitter that has not been tested with this device.
Approved Countries/Regions for the Atheros® Wireless Wi-Fi® Link AR5B95 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Ukraine USA Yemen United Kingdom Venezuela Zimbabwe Uruguay Vietnam Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: Nederland: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
Bluetooth® Wireless Technology Interoperability Bluetooth® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group. ❖ Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special Interest Group.
Approved Countries/Regions for use (Bluetooth® wireless technology) Bluetooth® Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Using the equipment with Bluetooth wireless technology on board airplanes, or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use the device with Bluetooth wireless technology prior to turning on the equipment.
Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba.
Trademarks ConfigFree and eco utility are registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Atheros is a registered trademark of Atheros Communications, Inc. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license.
Contents Introduction................................................................................ 27 This guide ...............................................................29 Safety icons ............................................................30 Other icons used...............................................30 Your computer’s features and specifications ....31 Other documentation ..............................................31 Service options ....................................................
Contents 21 Setting up your software...................................41 Registering your computer with Toshiba ................41 Adding optional external devices.............................41 Adding memory (optional) ......................................42 Installing a memory module .............................42 Removing a memory module............................48 Checking total memory .....................................50 Recovering the Internal Storage Drive ....................
Contents Closing the display panel ..................................84 Customizing your computer’s settings....................84 Caring for your computer........................................84 Cleaning the computer ......................................84 Moving the computer........................................85 Using a computer lock ......................................85 Chapter 2: Learning the Basics................................................. 86 Computing tips ......................
Contents 23 Charging the main battery...............................100 Charging the RTC battery................................100 Monitoring main battery power.............................101 Determining remaining battery power.............103 What to do when the main battery runs low....................................................103 Setting battery notifications ............................104 Conserving battery power ..............................104 Power Plans...................................
Contents Secure.............................................................126 Protect & Fix ...................................................127 Optimize..........................................................128 TOSHIBA Recovery Media Creator ........................129 TOSHIBA Application Installer...............................130 Setting passwords ................................................131 Using an instant password..............................131 Using a supervisor password.........
Contents 25 The Windows® operating system can help you ....................................................157 Fixing a problem with Device Manager .................157 Checking device properties .............................157 Memory problems ................................................158 Power and the batteries ........................................159 Keyboard problems...............................................160 Display problems ..................................................
Contents Disabling or enabling wireless devices............187 Disabling or enabling the TouchPad™ ............188 Zoom (Display resolution) ..............................189 Keyboard hot key functions ...........................190 Appendix B: Power Cord/Cable Connectors..........................191 Glossary....................................................................................192 Index..........................................................................................207 5.
Introduction Welcome to the world of portable, multimedia computing. With your Toshiba computer, your entertainment can accompany you wherever you go. Using the installed wireless technology, you can check email, enjoy streaming music or video, make calls with VOIP (Voice Over IP), or stay up-to-date with your favorite Web pages. Your computer model may be ENERGY STAR® qualified.
Introduction According to the EPA, a computer meeting the new ENERGY STAR® specifications will use between 30% and 60% less energy depending on how it is used. If all U.S. households and businesses replaced old computers with new ENERGY STAR® qualified models, we would save more than $2 billion in energy costs each year and avoid greenhouse gas emissions equivalent to nearly 3 million cars.
Introduction This guide NOTE 29 The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at pcsupport.toshiba.com.
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Introduction Other documentation 31 Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide.
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information.
Getting Started Getting comfortable with your computer 33 To keep your computer in prime operating condition, protect your work area from: ❖ Dust, moisture, and direct sunlight. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters. ❖ Extreme heat, cold, or humidity.
Getting Started Getting comfortable with your computer ❖ ❖ Avoid prolonged physical contact with the underside or surface of the computer. Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injury to skin. Read the “Avoid extended contact between computer base/palm rest and skin” section in the “Instruction Manual for Safety and Comfort” that is shipped with your computer.
Getting Started Setting up your computer 35 Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Getting Started Connecting to a power source NOTE Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to charge the computer’s battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly.
Getting Started Connecting to a power source 37 To connect AC power to the computer: 1 Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. _ + 2 Plug the AC adaptor cord into the DC-IN on the side of the computer.
Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: NOTE ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows green when the main battery is fully charged ❖ Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet ❖ Flashes amber when the main battery charge is low and it is time to recharge the
Getting Started Using the computer for the first time NOTE 39 Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel 1 Facing the front of the computer, locate the center of the display panel. 2 Gently raise the panel. 3 Adjust the display to a comfortable viewing angle.
Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using highprecision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology. Over a period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate.
Getting Started Registering your computer with Toshiba 41 Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions.
Getting Started Adding memory (optional) Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today’s popular applications. You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software.
Getting Started Adding memory (optional) 43 If the computer is on, begin at step 1; otherwise, skip to step 3. 1 Click Start. Start button Shut down button (Sample Image) Shut down button 2 Click the Shut down button in the lower-right corner of the Start menu. The computer closes all open programs, shuts down the operating system, and then turns off. 3 Unplug and remove any cables connected to the computer, including the AC adaptor.
Getting Started Adding memory (optional) 6 Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover. Back of computer (Sample Illustration) Removing the memory module slot cover 7 Remove the memory module slot cover. 8 Place the screw and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module.
Getting Started Adding memory (optional) 45 12 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket. notch latch connector latch key (Sample Illustration) Aligning the memory module with the socket 13 Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer).
Getting Started Adding memory (optional) 14 Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module. If the latches and cutouts do not line up correctly, repeat steps 13-14.
Getting Started Adding memory (optional) 47 16 Re-insert the main battery. For more information on inserting the main battery, see “Inserting a charged battery” on page 109. 17 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer.
Getting Started Adding memory (optional) Removing a memory module If you need to remove a memory module: 1 Complete steps 1–8 in “Installing a memory module” on page 42 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode.
Getting Started Adding memory (optional) 3 49 Gently lift the memory module to a 30-degree angle and slide it out of the slot. Memory slot Front of computer (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main battery. For more information on inserting the main battery, see “Inserting a charged battery” on page 109. 6 Turn the computer right side up.
Getting Started Recovering the Internal Storage Drive 7 Reconnect the cables. 8 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: ❖ Click Start, Control Panel, System and Security, and then System. The System window appears. Installed memory (RAM) is displayed below the System heading.
Getting Started Recovering the Internal Storage Drive 51 The following internal storage drive recovery options are available: Recovery option Description Recover to out-of-box This option restores the original factory image to your state internal storage drive, returning your computer to its out-of-box state. (Recommended recovery method) Recover to a custom size partition See “Recovering to out-of-box state (recommended recovery method)” on page 52.
Getting Started Recovering the Internal Storage Drive NOTE ❖ During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See “Erasing the Internal Storage Drive” on page 64 for more information.
Getting Started Recovering the Internal Storage Drive 3 53 A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 4 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next.
Getting Started Recovering the Internal Storage Drive 5 The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen 6 Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up your work” on page 95). 7 Click Next to begin the recovery.
Getting Started Recovering the Internal Storage Drive 55 The “Recover to a custom size partition” option restores your C: drive to its out-of-box state, and allows you to specify the size for the C: partition. You can resize and recover the C: drive using the utilities stored on your computer’s internal storage drive or using recovery DVDs/media, if you have created such media. To recover using the first method, follow the procedure below.
Getting Started Recovering the Internal Storage Drive (Sample Image) Selecting a Process screen 5 The Recovery of Factory Default Software screen appears. Select Recover to a custom size partition. (Sample Image) Recovery of Factory Default Software screen 6 Use the on-screen arrow buttons in The size of drive C: field to set the partition size.
Getting Started Recovering the Internal Storage Drive 7 57 Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up your work” on page 95). 8 Click Next to begin the recovery. When the process is complete, a message displays indicating that the C: drive has been recovered. 9 Press any key on the keyboard to restart the computer.
Getting Started Recovering the Internal Storage Drive 3 A warning screen appears stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 4 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next.
Getting Started Recovering the Internal Storage Drive 5 59 The Recovery of Factory Default Software screen appears. Select Recover without changing the hard drive partitions. (Sample Image) Recovery of Factory Default Software screen 6 Click Next. A confirmation message displays reminding you that all data on the C: drive will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up your work” on page 95). 7 Click Next to begin the recovery.
Getting Started Recovering the Internal Storage Drive NOTE When you create recovery DVDs/media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created are not backed up on the recovery DVDs/media. You will need to separately back up the files you created; for more information, see “Backing up your work” on page 95.
Getting Started Recovering the Internal Storage Drive 2 61 Select DVD or USB Flash from the drop-down lists next to “System Recovery Media” and “Application Discs”, depending on the type of external media you want to use. NOTE You cannot store your system’s applications on the same drive or disc/disc set where the rest of the system recovery files are stored. For example, you will need to store the applications on one USB flash drive and the system recovery files on another USB flash drive.
Getting Started Recovering the Internal Storage Drive Restoring from recovery DVDs/media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see "“Backing up your work” on page 95). NOTE During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor.
Getting Started Recovering the Internal Storage Drive 2 3 63 Do one of the following: ❖ If your recovery files are on DVDs, insert the first recovery DVD into your optional external writable optical disc drive. Consult the documentation that came with your optical disc drive to learn how to load the DVD while the computer is powered off. ❖ If your recovery files are on a USB flash drive, connect the USB flash drive to your computer. Turn on your computer. When the initial screen displays, press F12.
Getting Started Erasing the Internal Storage Drive Erasing the Internal Storage Drive Erasing the internal storage drive will delete all data on the drive, including the partitions. Be sure to create recovery DVDs/media and back up your data to external media before erasing the internal storage drive. NOTE If you want to restore the internal storage drive, use one of the recovery options instead of erasing the drive. For more information, see “Recovering the Internal Storage Drive” on page 50.
Getting Started Checking the internal storage drive operating status ❖ 65 Delete all partitions and overwrite all sectors on the hard disk—This option deletes all data and then overwrites the entire internal storage drive for security purposes. This process may take several hours, depending on the size of your internal storage drive. (Sample Image) Erase the hard disk screen 4 Click Next. A confirmation message displays reminding you that all data on the internal storage drive will be lost.
Getting Started Using the TouchPad™ 4 Click Disk Management. 5 Highlight the internal storage drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. 2 Click Next.
Getting Started Using the TouchPad™ 67 TouchPad™ Secondary control button Primary control button (Sample Illustration) The TouchPad and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE To: The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the TouchPad or move a mouse connected to your computer.
Getting Started Using the TouchPad™ To: Do the following: Open or activate an 1 item 2 Right-click an item Example: Move the pointer to the item you want to open/activate. Do one of the following: ❖ Tap the TouchPad twice in rapid succession OR (Sample Illustration) ❖ Press and release the primary Tap twice to open control button twice in rapid succession 1 Move the pointer to the item you want to right-click. 2 Press and release the secondary control button. This feature varies by program.
Getting Started Using the TouchPad™ To: Do the following: Scroll continuously 1 (Circular scrolling) 2 3 4 Example: Begin scrolling vertically or horizontally by sliding your finger along the right or bottom edge of the TouchPad as described above. Without lifting your finger from the TouchPad, start moving your finger in a (Sample Illustration) circular motion on the TouchPad. Circular scrolling (vertically) To scroll in the opposite direction, reverse the direction of the circular motion.
Getting Started Using the TouchPad™ Adjusting TouchPad™ settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to avoid accidental contact with the TouchPad™.
Getting Started Using external display devices 71 Using external display devices Your computer comes with a built-in display, but you can also connect an external display device via the RGB (monitor) port. Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: 1 Read the directions that came with the monitor to see if you first need to install new software.
Getting Started Using an external keyboard 2 While holding down Fn, press F5 repeatedly until the setting you want takes effect. Briefly pause each time you press the F5 key to allow time for the display to change.
Getting Started Using a mouse 73 Using a mouse You may want to use a mouse instead of the computer’s built-in TouchPad™. You can use a USB-compatible mouse. Connecting a printer NOTE Your printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly. Read the documentation that came with your printer.
Getting Started Turning off the computer Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time. You only need to set up the printer once. 1 Click Start, Control Panel, Hardware and Sound, and then under Devices and Printers, click Add a printer.
Getting Started Turning off the computer 75 Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Shut down, Hibernate, and Sleep. Each option has its advantages. ❖ Use the Shut down or Hibernate command if you will not be using the computer for several days or if you must turn off your computer. You must turn off your computer in order to upgrade your computer’s internal hardware (such as memory).
Getting Started Turning off the computer For information on how to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page 79. Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off.
Getting Started Turning off the computer 77 Using the Shut down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. To turn off your computer using the Shut down command: 1 Click Start. Start button Shut down button (Sample Image) Shut down button 2 Click the Shut down button in the lower-right corner of the Start menu.
Getting Started Turning off the computer 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Power buttons and lid to display the actions that you can configure.
Getting Started Turning off the computer 5 Select the options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Shut down if you want the computer to shut down when you close the display panel. ❖ Power button action Set this option to Shut down if you want the computer to shut down when you close the display panel. 6 Click Apply.
Getting Started Turning off the computer 2 Click Hibernate in the pop-up menu. The computer saves the state of all open programs and files, turns off the display, and then turns off. Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Hibernation mode.
Getting Started Turning off the computer NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the display panel. ❖ Power button action Set this option to Hibernate if you want the computer to go into Hibernation mode when you press the power button. 6 Click Apply. 7 Click OK.
Getting Started Turning off the computer 2 Click Sleep in the pop-up menu. The computer saves the status of all open programs and files to the memory, turns off the display, and enters into a low-power mode. The ON/OFF light blinks amber indicating the computer is in Sleep mode. Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel.
Getting Started Turning off the computer 4 83 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 5 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen 6 Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.
Getting Started Customizing your computer’s settings Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the ON/OFF light glows green. The computer returns to the screen(s) you were using. If you place the computer in Sleep mode by closing the display panel, you can start it again by opening the display panel. Closing the display panel After you have turned off the computer, close the display panel to keep dust and dirt out of the computer.
Getting Started Caring for your computer 85 Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive and optical drive indicator lights stop glowing) and all external peripheral cables are disconnected. Do not pick up the computer by its display panel or by the back. Doing so could damage the system. Using a computer lock You may want to secure your computer to a heavy object such as your desk.
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Learning the Basics Using the keyboard ❖ 87 Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and system configuration backup in the Windows® operating system” on page 168.
Learning the Basics Using the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page. ❖ The lowercase letter l (el) and the number 1 are not interchangeable. ❖ The uppercase letter O and the number 0 are not interchangeable.
Learning the Basics Using the keyboard 89 F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, Fn + F9 turns the TouchPad™ ON/OFF. For more information, see “Hot key functions” on page 180.
Learning the Basics Starting a program Using the overlay to type numeric data The keys with the numbers on their right front are the numeric overlay keys. To turn the numeric overlay on, press Fn and F11 simultaneously. The numeric overlay light on the system indicator panel glows when the numeric overlay is on. To disable the numeric overlay, hold down the Fn key and press F11 again. The numeric overlay light on the system indicator panel goes out.
Learning the Basics Starting a program 91 Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows® WordPad program as an example: 1 Click Start, and then All Programs. The Windows® operating system displays the All Programs menu, which lists programs and program groups.
Learning the Basics Starting a program 4 In the right part of the window, double-click the folder containing the program, in this case Program Files. Windows® Explorer shows the contents of the Program Files folder on the right side of the window. 5 In the right part of the window, double-click Windows NT. 6 In the right part of the window, double-click Accessories. Windows® Explorer shows the contents of the Accessories folder on the right side of the window.
Learning the Basics Saving your work 93 Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, diskette, flash media, or optical disc. This is one of the most important rules of computing. When you turn off the computer using the Sleep or Hibernate commands, your work should be there when you resume. Many programs offer a feature that saves documents at regular intervals.
Learning the Basics Printing your work File names The Windows® operating system supports long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on the keyboard, except for these characters: \ / ? : * " > < |. File names are not case-sensitive.
Learning the Basics Backing up your work 2 95 Click on the arrow in the upper-left corner of your Windows®-based application to display the drop-down menu, and then click Print. The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, the range of pages and number of copies to print. 4 Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
Learning the Basics Toshiba’s online resources Restoring your work To restore information from your backup media to your internal storage drive, use the Restore option in the Windows® Backup and Restore program. Look in the online Help or your operating system documentation for information on restoring files. (Sample Image) Backup and Restore screen TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive.
Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba.
Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components.
Mobile Computing Charging batteries 99 TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on. Power management Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes. Changes to these settings may result in system performance or stability issues.
Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
Mobile Computing Monitoring main battery power 101 To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.
Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ON/OFF light ( ). ) with the When the ON/OFF light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command).
Mobile Computing Monitoring main battery power 103 Determining remaining battery power NOTE Wait a few moments after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations. Move the pointer over the power icon in the notification area, see “Finding your way around the desktop” on page 115 for more information on the notification area.
Mobile Computing Monitoring main battery power Setting battery notifications You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the computer to enter Sleep mode or Hibernation mode or to completely power down when the notification goes off. To change the default notification settings: 1 Click Start, Control Panel, System and Security, and then Power Options.
Mobile Computing Monitoring main battery power 105 ❖ How much you use the internal storage drive or other optional devices ❖ Where you are using the computer, since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows® power-saving option plans These power-saving options control the
Mobile Computing Monitoring main battery power 2 Select an appropriate plan for your work environment or create your own custom plan. 3 Click Create a power plan in the left pane to set up a new plan. To edit a plan or to edit advanced settings, continue to the following steps: 4 Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings.
Mobile Computing Using the TOSHIBA eco power plan 3 107 Release the Fn key. The hot key card disappears. You are now in the selected mode. Using the TOSHIBA eco power plan This computer is equipped with the Toshiba eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance.
Mobile Computing Changing the main battery Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in “Using and configuring Hibernation mode” on page 79. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close the display panel and turn the computer upside down. 5 Slide the battery release lock to the unlocked position.
Mobile Computing Changing the main battery 109 If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible short circuit, fire or electric shock. Failure to do so could possibly result in serious injury.
Mobile Computing Taking care of your battery 3 Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock 4 Turn the computer right side up. 5 Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page 108. 6 Restart the computer. Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life.
Mobile Computing Taking care of your battery 111 ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be installed in reverse polarity. ❖ Charge the battery only in the computer or in a battery charger designated as an approved option.
Mobile Computing Disposing of used batteries ❖ If you are not going to use the computer for more than eight hours, disconnect the AC adaptor. ❖ Store spare battery packs in a cool dry place out of direct sunlight. Disposing of used batteries The life of a battery pack depends on usage. When the battery pack needs replacing, the main battery light flashes amber shortly after you have fully recharged the battery. You must discard a battery if it becomes damaged.
Mobile Computing Traveling tips 113 Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle™, a program of the Rechargeable Battery Recycling Corporation. For more information and for drop-off locations, visit www.rbrc.org or call 1-800-822-8837. Notice regarding CR coin cell batteries, applicable to California, U.S.A. only: Perchlorate Material - special handling may apply. See http://www.dtsc.ca.
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows® operating system. You can use its features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system.
Exploring Your Computer’s Features Exploring the desktop 115 Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area (Sample Image) Windows® operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Exploring Your Computer’s Features Exploring the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows® will prompt you to either permanently delete the file(s) or cancel the deletion. ❖ If you delete a file (of any size) from a diskette or flash media, it does not go into the Recycle Bin. The file is permanently deleted.
Exploring Your Computer’s Features Setting up for communications 117 To make a program or window the currently active one, click the associated taskbar button. Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short description of the task appears.
Exploring Your Computer’s Features Exploring audio features NOTE When the Wireless antenna is ON, the wireless indicator light be lit. will For help with common Wi-Fi® networking problems, see “Wireless networking problems” on page 165. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports.
Exploring Your Computer’s Features Exploring audio features 3 Click the Start Recording button. 4 Speak normally into the microphone. NOTE 5 119 For better sound quality, you may need to speak closer to the internal microphone. When you have finished recording, click the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click Save.
Exploring Your Computer’s Features Using the Web Camera Using the Web Camera Your computer may come with a built-in Web Camera. With this Web Camera you can do the following: ❖ Take pictures and record videos with your computer ❖ Chat with others and have them see you while using instant messaging (IM) programs ❖ Have video conference calls NOTE To email, instant message or video conference, you must be connected to the Internet.
Exploring Your Computer’s Features Using the Memory card reader 121 Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
Exploring Your Computer’s Features Using the Memory card reader 3 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows® message “copying...” disappears, writing to the media might still be in progress and your data could be destroyed. Wait for the indicator light to go out.
Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter. NOTE The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.
Utilities TOSHIBA Assist ❖ TOSHIBA Accessibility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor ❖ ConfigFree® TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears.
Utilities TOSHIBA Assist The TOSHIBA Assist offers four categories of options: ❖ Connect ❖ Secure ❖ Protect & Fix ❖ Optimize Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Bluetooth® Settings (Sample Image) TOSHIBA Assist window – Connect tab 125
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab
Utilities TOSHIBA Assist 127 Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab
Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Accessibility ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA eco Utility™ ❖ USB Sleep and Charge Utility (Sample Image) TOSHIBA Assist window – Optimize tab
Utilities TOSHIBA Recovery Media Creator 129 TOSHIBA Recovery Media Creator The TOSHIBA Recovery Media Creator utility enables you to create recovery DVDs/media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery DVDs/media, see “Creating recovery DVDs/media” on page 59.
Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install.
Utilities Setting passwords 131 Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ NOTE An instant password—Secures your open programs and files when leaving the computer temporarily.
Utilities Setting passwords Using a supervisor password A supervisor password prevents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it. TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Utilities Setting passwords 6 133 Click OK. The supervisor password utility dialog box appears. 7 Select Able to run HWSetup or Unable to run HWSetup and then Click OK. 8 Restart the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon.
Utilities Setting passwords To register a password for the power-on password functions: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Registered. 5 Enter your password, and then enter it again to verify. 6 Click OK. 7 Click OK to exit.
Utilities TOSHIBA PC Diagnostic Tool Utility 135 TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem.
Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery power operation.
Utilities Mouse Utility 137 Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click Start, Control Panel, Hardware and Sound, and then under Devices and Printers, click Mouse, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears.
Utilities TOSHIBA Hardware Setup TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: ❖ Click Start, All Programs, TOSHIBA, Utilities, and then HWSetup, or click the TOSHIBA Hardware Settings icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA HWSetup screen appears.
Utilities TOSHIBA Hardware Setup 139 Select the boot device by pressing the arrow keys, then pressing the Enter key. NOTE Since the system is a quick-booting system, you must press the keys immediately after pressing the power button. ❖ Display—Allows you to change various default settings for the built-in display NOTE When the computer restarts, it remembers the last configuration. If data does not appear on the display you are using after starting in Sleep mode, press Fn + F5.
Utilities USB Sleep and Charge Utility USB Sleep and Charge Utility This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” It also displays the remaining battery capacity. Starting the USB Sleep and Charge Utility To start this utility, click Start, All Programs, TOSHIBA, Utilities, and then USB Sleep and Charge.
Utilities USB Sleep and Charge Utility NOTE 141 ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC 5V).
Utilities USB Sleep and Charge Utility Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select the Enable USB Sleep and Charge check box in the utility. To disable this function, de-select the check box. You can also control whether charging takes place when the computer is running on battery power. To do so, select or de-select the Enable under Battery Mode check box in the utility.
Utilities TOSHIBA Zooming Utility 143 TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in/out hot keys (see “Zoom (Display resolution)” on page 189).
Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the Fn key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a sticky key, meaning you can press it once, release it, and then press a function key to activate the hot key function.
Utilities TOSHIBA eco Utility™ 145 TOSHIBA eco Utility™ The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA eco Utility. ❖ Double-click the TOSHIBA eco Utility icon in the notification area.
Utilities TOSHIBA Service Station TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The TOSHIBA Service Station will alert you when updates are available, and you can then choose to install the updates if you wish.
Utilities ConfigFree® 147 You may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via the Windows® Control Panel. Doing so will automatically delete all collected information from the internal storage drive. The TOSHIBA PC Health Monitor software does not extend or modify Toshiba's obligations under its standard limited warranty in any way. Toshiba's standard limited warranty terms and limitations apply.
Utilities ConfigFree® Starting ConfigFree® To start ConfigFree®, be sure the computer has a wired or wireless connection. Then perform any of the following steps: ❖ Click Start, All Programs, TOSHIBA, ConfigFree, and then click the desired utility. ❖ Double-click the ConfigFree icon ❖ Click the ConfigFree icon then click the desired utility. NOTE in the notification area.
Utilities ConfigFree® ❖ 149 Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree® profiles are useful for easily switching network settings and devices. You can switch network settings simply by selecting the profile with the desired settings.
Utilities ConfigFree® To create a profile: 1 Click the icon in the notification area. 2 Move the pointer to Profiles. 3 Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard.
Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
If Something Goes Wrong Problems when you turn on the computer 2 Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining programs one by one by selecting the program name, then End Task.
If Something Goes Wrong Problems when you turn on the computer 153 The computer is not accessing the internal storage drive or the optional external diskette drive. Your computer normally loads the operating system from the internal storage drive. If you have an internal storage drive problem, you will not be able to start the computer. Insert a system diskette into the optional external diskette drive and press F12 when the machine starts and use the arrow keys to select the boot-up device.
If Something Goes Wrong Problems when you turn on the computer The AC power light is blinking. If the AC power light is blinking, try the following steps: 1 Cut off power to the computer by disconnecting the AC adaptor and removing the battery. The error condition will be interrupted, and the AC power light will stop flashing. 2 Put the battery back into the computer. Do not connect the AC adaptor. Try turning the computer on again.
If Something Goes Wrong ® The Windows operating system is not working 155 The battery light is blinking when the computer is on. If the battery light is blinking when the computer is on, this indicates a power mismatch. Do the following: 1 Check the OUTPUT specifications on the AC adaptor (for example, DC 19V – 1.58A) 2 Check the INPUT specifications on the bottom of the computer. The output specifications of the AC adaptor must match the input specifications of the computer.
If Something Goes Wrong The Windows® operating system is not working 2 Press F8 when your computer starts and before Windows® starts loading.
If Something Goes Wrong Fixing a problem with Device Manager 157 My browser cannot find a site I bookmarked. The World Wide Web is constantly changing. A site you bookmarked yesterday may not be available today or its server may be down for temporary repair. Try again later. The Windows® operating system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem.
If Something Goes Wrong Memory problems 2 To view the device(s) installed, double-click the device type. 3 To view the properties, double-click the device. The operating system displays the device Properties dialog box, which provides an array of tabs. They may include: ❖ The General tab, which provides basic information about the device. ❖ The Resources tab, which lists resources assigned to the device. This tab does not appear if the device is not using resources.
If Something Goes Wrong Power and the batteries 159 TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries.
If Something Goes Wrong Keyboard problems The battery appears not to power the computer for as long as it usually does. If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again. Check the power options via your Power Plans (see “Power Plans” on page 105).
If Something Goes Wrong Display problems 161 Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing Fn and F1 simultaneously. If you have registered a password, press any key, type the password and press Enter. If no password is registered, press any key. The screen reactivates and allows you to continue working.
If Something Goes Wrong Disk or storage drive problems A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware. Reduce the size of the color palette to one that is supported by the computer’s internal display. To change the display properties: 1 Right-click in a blank area of the Windows® desktop. 2 Click Personalize, and then Display.
If Something Goes Wrong Disk or storage drive problems 163 Error-checking Run Error-checking, which analyzes the directories and files on the storage drive and repairs any damage it finds. To run Error-checking: 1 Click Start, and then Computer. 2 Right-click the drive you want to check. 3 On the pop-up menu, click Properties. The drive’s Properties box appears. NOTE This feature is not available for optical drives. 4 Click the Tools tab. 5 Click the Check now... button.
If Something Goes Wrong Sound system problems A diskette will not go into the optional external diskette drive. You may already have a diskette in the drive. Make sure the drive is empty. You may be inserting the diskette incorrectly. Hold the diskette with the hub side facing down, and insert it so that the metal head window cover goes into the drive first. The metal cover or a loose label may be obstructing the path into the drive. Carefully inspect the diskette.
If Something Goes Wrong Wireless networking problems 165 Make sure the printer cable is firmly attached to the computer and the printer. Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in “Setting up a printer” on page 74 or in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn off the printer.
If Something Goes Wrong Wireless networking problems ❖ Verify that the Service Set Identifier (SSID), or network name, is correct—i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case-sensitive. ❖ Check the Windows® Control Panel's Device Manager to verify that the Wi-Fi® adapter is recognized by the Windows® operating system, and that the driver is loaded.
If Something Goes Wrong Develop good computing habits 167 The Windows® operating system wireless management utility does not work. If you are using an external Wi-Fi® adapter (a USB adapter, or other variety), check if the adapter comes with its own management utility. If it does, the utility may be disabling the Windows® operating system wireless management utility, in which case you must use the adapter's management utility.
If Something Goes Wrong Develop good computing habits Read the user’s guides. It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user’s guides provided with your computer, as well as the manuals that come with the programs and devices you purchase.
If Something Goes Wrong Develop good computing habits 4 169 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then click Create. The Windows® operating system creates the restore point, automatically stamps it with the current date and time, and displays a message that the restore point was successfully created. 5 Click Close.
If Something Goes Wrong Develop good computing habits Fortunately, the Windows® operating system offers a convenient way to back up your computer or just your important files to optical discs, or hard drives. An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the external optical drives that are now widely available can write to (or ‘burn’) as well as read from optical discs.
If Something Goes Wrong Develop good computing habits 171 ❖ Have your factory Restore/Reconfiguration CD(s) on hand in case you need any files from them (available on certain models). ❖ Do not guess—follow directions carefully! It is often necessary to run an installation utility first—before connecting a new hardware item to the computer. If the device is connected first, it may be very difficult to complete the installation successfully.
If Something Goes Wrong If you need further assistance ❖ Try selecting a different charging mode in the TOSHIBA Sleep and Charge Utility, if your computer provides more than one charging mode. For more information, see “Power supply mode settings” on page 142. ❖ If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the USB Sleep and Charge Utility or the battery may be depleted.
If Something Goes Wrong If you need further assistance 173 ❖ If the problem occurs while you are running a program, consult the program’s documentation for troubleshooting suggestions. Contact the software company’s technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. For the detailed specifications for your computer, visit pcsupport.toshiba.com.
If Something Goes Wrong Other Toshiba Internet Web sites Other Toshiba Internet Web sites toshiba.com Worldwide Toshiba corporate site laptops.toshiba.com Marketing and product information in the USA accessories.toshiba.com Accessories information in the USA www.toshiba.ca Canada www.toshiba-Europe.com Europe www.toshiba.co.jp/index.htm Japan pcsupport.toshiba.com Mexico and all of Latin America Toshiba’s worldwide offices Australia Toshiba (Australia) Pty.
If Something Goes Wrong Toshiba’s worldwide offices Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera A 28831 (Madrid) San Fernando de Henares Spain United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL United Kingdom United States Toshiba America Information Systems, Inc.
Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖ Lock (Instant security) ❖ Power Plan ❖ Sleep ❖ Hibernation ❖ Output (Display switch) ❖ Brightness control ❖ Wireless ❖ TouchPad ❖ Zoom (Display resolution) 176 5.375 x 8.
Hot Keys/TOSHIBA Cards Hot Key Cards 177 Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the Fn key. NOTE Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen.
Hot Keys/TOSHIBA Cards Application Cards Application Cards The Application Cards are used to launch these applications: TOSHIBA Assist For more information, refer to “TOSHIBA Assist” on page 124. TOSHIBA HDD Protection utility For more information, refer to “TOSHIBA HDD Protection Utility” on page 136. PC Diagnostic Tool utility For more information, refer to “TOSHIBA PC Diagnostic Tool Utility” on page 135. ConfigFree utility For more information, refer to “ConfigFree®” on page 147.
Hot Keys/TOSHIBA Cards Application Cards 179 Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. “stacked” Card (Sample Image) TOSHIBA Card display 2 Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card. The Application Cards appear, and the Hot Key Cards are stacked under the Card on the far left.
Hot Keys/TOSHIBA Cards Hot key functions 3 4 5 The Card Case displays two rows of Cards. Cards that appear solid (not transparent) in the bottom row are enabled and can be selected when the Application Cards are displayed. The top row contains all of the disabled cards. To enable a card, drag it from the top row to the bottom row. To disable the card, drag it from the bottom row to the top row. To close the Card Case, click the icon in the top corner of the screen.
Hot Keys/TOSHIBA Cards Hot key functions 181 Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖ To enable lock, select ❖ To cancel, select . . The Fn + F1 hot key function activates instant security. The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer. 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. or Fn + The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window. Selecting this Card or pressing the hot key displays the currently selectable power plans: (Sample Image) Power Plan options Cycle through the power plans, then select the desired power plan. 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions 183 Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see “Using and configuring Sleep mode” on page 81. or Fn + Selecting this Card or pressing the hot key displays the following options: (Sample Image) Sleep options ❖ To enable Sleep mode, select ❖ To cancel, select 5.375 x 8.375 ver 2.3 . .
Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. or Fn + If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page 79. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Hibernation options ❖ To enable Hibernation mode, select ❖ To cancel, select 5.375 x 8.375 ver 2.3 . .
Hot Keys/TOSHIBA Cards Hot key functions 185 Output (Display switch) or This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode). NOTE Fn + Some modes are only available with the appropriate device attached and turned on.
Hot Keys/TOSHIBA Cards Hot key functions Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. NOTE Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended desktop mode (Built-in Display and External Monitor, or Built-in Display and TV). In extended desktop mode, the image is split into two sides, one side per display device. To swap sides, select Swap Image Display.
Hot Keys/TOSHIBA Cards Hot key functions 187 Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: or ❖ Wi-Fi® enabled—Enables just the Wi-Fi® module. ❖ Bluetooth®* enabled—Enables just the Bluetooth®* module. ❖ Wireless WAN/3G* enabled—Enables just the Wireless WAN/3G* module. ❖ All disabled—Disables the Bluetooth®*, Wi-Fi®, and Wireless WAN/3G* modules.
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling the TouchPad™ This TOSHIBA Card or hot key enables/disables the TouchPad™. For more information on using the TouchPad, see “Using the TouchPad™” on page 66. or Fn + Selecting this Card or pressing the hot key displays the following options: (Sample Image) Disable or Enable TouchPad options ❖ To enable the TouchPad, select . ❖ To disable the TouchPad, select . 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions 189 Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: or Fn + [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired resolution. 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions Fn + This hot key turns the cursor control overlay on and off. Fn + This hot key turns the numeric overlay on and off. Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom out. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom in. Fn + This hot key decreases the speaker volume. Fn + This hot key increases the speaker volume. 5.375 x 8.
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved CSA approved United Kingdom Europe VDA approved NEMKO approved BS approved Australia AS approved 191 5.375 x 8.375 ver 2.
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide.
Glossary DOS disk operating system DPI dots per inch DSTN dual supertwist nematic DVD digital versatile (or video) disc 193 DVD-ROM digital versatile (or video) disc read-only memory ECP enhanced capabilities port EPROM erasable programmable read-only memory eSATA external Serial Advanced Technology Attachment FAT file allocation table FCC Federal Communications Commission GB gigabyte HDD hard disk drive HDMI High-Definition Multimedia Interface HDMI-CEC High-Definition Multimedia
Glossary RAM random access memory RGB Red, Blue, Green light (monitor) RFI radio frequency interference ROM read-only memory RTC real-time clock SCSI small computer system interface SD Secure Digital SDRAM synchronous dynamic random access memory SRAM static random access memory SSD Solid State Drive SVGA super video graphics adapter TFT thin film transistor USB universal serial bus URL uniform resource locator WAN wide area network www World Wide Web Terms The followin
Glossary 195 alternating current (AC) — The type of power usually supplied to residential and commercial wall outlets. AC reverses its direction at regular intervals. Compare direct current (DC). application — A computer program that you use to perform tasks of a specific type. Applications include word processors, spreadsheets, and database management systems. See also program. B backup — A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged.
C Glossary cache — A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD — An individual compact disc. See also CD-ROM. CD-ROM (compact disc read-only memory) — A form of highcapacity storage that uses laser optics instead of magnetic means for reading data. See also CD. Compare DVD-ROM.
Glossary 197 CPU cache — A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor — An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data. D default — The setting selected by a program when the user does not specify an alternative setting.
Glossary diskette — A thin, flexible disk in a protective jacket that stores magnetically encoded data. Diskettes can be removed from the computer and come in two sizes: 5.25-inch and 3.5-inch. Your computer uses 3.5-inch diskettes. See also double-density diskette, high-density diskette. document — Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also file.
Glossary 199 expansion device — A device that connects to a computer to expand its capabilities. Other names for an expansion device are port expander, port replicator, docking station, or network adapter. extension — See file extension. external device — See device. F file — A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document.
H Glossary hard disk — A storage device composed of a rigid platter or platters that can be magnetically coded with data. Hard disks hold much more information than diskettes and are used for long-term storage of programs and data. The primary (or only) hard disk in a computer is usually fixed, but some computers have secondary hard disks that are removable. hardware — The physical components of a computer system. Compare software.
Glossary 201 Internet — The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut — A key or combination of keys that you use to perform a task instead of using a pointing device such as a mouse. L L1 (level one) cache — Memory cache built into the processor to help improve processing speed. See also cache, CPU cache, L2 cache.
M Glossary memory — Typically refers to the computer’s main memory, where programs are run and data is temporarily stored and processed. Memory can be volatile and hold data temporarily, such as RAM, or it can be nonvolatile and hold data permanently, such as ROM. A computer’s main memory is RAM. See RAM, ROM. microprocessor — See central processing unit (CPU). MIDI (Musical Instrument Digital Interface) — A standard for connecting musical instruments, synthesizers, and computers.
Glossary 203 operating system — A set of programs that controls how the computer works. Examples of operating systems are the Windows Vista® Home Basic and Windows® 7 operating systems. optical drive — A drive which reads plastic coated discs on which information is recorded digitally, and uses a laser to read data, music, or videos. P palette — See color palette. parallel — Processes that occur simultaneously. In communications, it means the transmission of more than one bit of information at a time.
Glossary processor — See central processing unit (CPU). program — A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See also operating system, application, utility. properties — The attributes of an object or device. For example, the properties of a file include the file’s type, size, and creation date. R RAM (random access memory) — Volatile memory that can be written to as well as read.
Glossary 205 ROM (read-only memory) — Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer’s BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM.
T U Glossary TFT display — See active-matrix display. universal serial bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single allpurpose USB port. USB allows hot swapping of peripherals. See also bus, hot swapping, serial. upload — To send a file to another computer through a modem or network. See also download. USB — See universal serial bus (USB).
Index A AC adaptor 36 AC power (DC-IN) connecting adaptor 37 AC power light 36 Alt keys 88 Application Cards 178 audio files 118 audio features 118 B backing up files 87 battery Call2Recycle™ 113 changing 107 charge indicator light 38, 101 charge not lasting 160 charging 38, 100 conserving power 104 disposal 112 installing 107, 109 low charge 103 maintaining 111 monitoring power 38, 101 not charging 159 notifications 104 power plan 182 power plan hot key 106 real-time clock (RTC) 98, 100 remaining power 1
Index caring for 84 cleaning 84 moving 85 non-system disk or disk error message 153 not accessing disk drives 153 running on battery power 97 setting up 35, 43 warning resume failure message 153 computer lock 85 computing tips 86 ConfigFree® 147 Connectivity Doctor 148 profile settings 149 starting 148 connecting AC adaptor 36 power cord/cable 37 printer 73 Ctrl keys 88 D desktop creating new icon 115 major features 115 desktop exploration 114 desktop icons 115 Device Manager 157 checking properties
Index H headphones using 119 Help and Support Windows® operating system 157 Hibernation mode 75 configuring 79 hot key 184 starting again from 81 hot key disabling or enabling TouchPad™ 188 disabling or enabling wireless devices 187 display brightness 186 Hibernation mode 184 keyboard overlays 190 Lock (Instant security) 181 Output (Display switch) 185 power plan 182 Sleep mode 183 volume mute 180 Zoom (Display resolution) 189 zooming in 190 zooming out 190 Hot Key Cards 176 Hot key functions 180 hot key p
Index memory module slot 44 microphone using 118 monitor connecting 71 monitor problems monitor not working 161 mouse installing 73 mouse utility 137 N networking wireless 117 notification area 117 O other documentation 31 overlay keys 89 P password deleting a supervisor 133 disabling a user 134 setting a user 133 supervisor set up 132 types 131 passwords instant, using 131 setting 131 port monitor 71 power computer will not start 152 connecting cable to AC adaptor 37 cord/cable 37 cord/cable conne
Index power and batteries 159 printer 164, 165 program not responding 151 program not working properly 163 screen does not look correct/ flickers 161 Startup options 155 URL address not found 156 USB Sleep and Charge not working 171 USB Wakeup function does not work 172 warning resume failure 153 Windows® operating system not working 155 program, starting 90 programs not running correctly 163 projector 71 connecting 71 R real-time clock (RTC) battery 98 recording sounds 118 recording sounds 118 recycle bi
Index TOSHIBA Accessibility 144 Toshiba accessories memory 42 TOSHIBA Application Installer 130 TOSHIBA Assist 124 TOSHIBA eco power plan Using 107 TOSHIBA eco Utility™ 145 TOSHIBA Hardware Setup 138 TOSHIBA HDD Protection Utility 136 Toshiba online resources 96 TOSHIBA PC Diagnostic Tool Utility 135 TOSHIBA PC Health Monitor 146 TOSHIBA Recovery Media Creator 129 TOSHIBA Service Station 146 TOSHIBA Zooming Utility 143 TouchPad™ adjusting settings 70 disabling 70 enabling 70 using 66 traveling tips 11