TEC Label Printer B-SV4D-QM Owner’s Manual
CE Compliance (for EU only) This product complies with the requirements of EMC and Low Voltage Directives including their amendments. VORSICHT: • Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779) • Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein. Centronics is a registered trademark of Centronics Data Computer Corp. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.
Safety Summary ENGLISH VERSION EO1-33035 6DIHW\ 6XPPDU\ Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment.
Safety Summary ENGLISH VERSION EO1-33035 'LVFRQQHFW WKH SOXJ &RQQHFW D JURXQGLQJ ZLUH If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock. Ensure that the equipment is properly grounded. Extension cables should also be grounded.
ENGLISH VERSION EO1-33035 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW ........................................................................................................E1-1 1.1 Introduction ..................................................................................................................E1-1 1.2 Features.......................................................................................................................E1-1 1.3 Unpacking ...............................................
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33035 1.1 Introduction 1. PRODUCT OVERVIEW 1.1 Introduction Thank you for choosing the TEC B-SV4D series barcode printer. This Owner’s Manual contains valuable information from general set-up to confirming the printer's operation using test prints. You should read it carefully to help you gain maximum performance and life from your printer. This manual should be kept close at hand for everyday reference.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33035 1.4 Accessories When purchasing the power cord Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following standard from your Authorised TOSHIBA TEC representative. Certification mark Certification mark Certification mark Country Agency VDE Sweden SEMKKO Ireland NSAI Switzerland SEV CEBEC Italy IMQ UK ASTA Canada CSA Japan MITI UK BSI Denmark DEMKO Netherlands KEMA U.S.A.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33035 1.5 Appearance The names of the parts or units introduced in this section are used in the following chapters. 1.5 Appearance 1.5.1 Dimensions 260.8 (10.3) 231.8 (9.1) 200 (7.9) NOTE: The picture on the left is the GC model’s. The depth of the GS model is 231.8 mm (9.1 inches). 168.5 (6.6) Dimensions in mm (inches) (GS Type) 1.5.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33035 1.5 Appearance 1.5.4 Interior Print Head WARNING! Do not touch the print head or around it just after printing. You may get burned as the print head becomes very hot during printing. Cover Open Sensor Caution Symbol for the Print Head (Please refer to WARNING!) Media Guide Media Holder Media Shaft Media Guide Adjustment Knob Media Sensor Platen 1.5.
2. PRINTER SETUP ENGLISH VERSION EO1-33035 2.1 Precautions 2. PRINTER SETUP This section outlines the steps necessary to setup your printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media, and performing a test print. 2.1 Precautions To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.
2. PRINTER SETUP ENGLISH VERSION EO1-33035 2.2 Procedure before Operation 2.2 Procedure before Operation NOTE: To communicate directly with a host computer, an RS-232C, Centronics, or USB cable is required. (1) RS-232C cable: 9 pins (do not use a null modem cable) (2) Centronics cable: 36 pins (3) USB cable: V1.1 NOTE: Use of a Windows Driver will allow issuing media on the printer from a Windows application. The printer can also be controlled with its own programming commands.
2. PRINTER SETUP ENGLISH VERSION EO1-33035 2.4 Connecting the Cables to the Printer 2.3.2 Turning OFF the Printer CAUTION! 1. Do not turn off the printer power while the media is being printed as this may cause a paper jam or damage to the printer. 2. Do not turn off the printer power while the Green Indicator Lamp is flashing as this may cause damage to the data being downloaded. 2.
2. PRINTER SETUP ENGLISH VERSION EO1-33035 2.5 Connecting the Power Adapter and the Power Cord 2.5 Connecting the Power Adapter and the Power Cord NOTES: 1. Since the power cord is not enclosed in this printer, please purchase a proper one after referring to page 1-2. 2. The EA10953 AC adapter should be exclusively used for the B-SV4D-QM Series printer. The B-SV4D-QM Series printer must be powered by the EA10953 AC adapter. 1. Make sure that the printer power switch is in the OFF (O) position. 2.
2. PRINTER SETUP ENGLISH VERSION EO1-33035 2.6 Loading the Media 2.6 Loading the Media WARNING! 1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc. being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely. 2. To avoid injury, be careful not to trap your fingers while opening or closing the cover. CAUTION! Be careful not to touch the Print Head Element when opening the Top Cover.
2. PRINTER SETUP ENGLISH VERSION EO1-33035 2.6 Loading the Media 2.6 Loading the Media (Cont.) 8. Feed the media between the Media Guides. 9. Pull the media until it extends past the Media Outlet. 10. Adjust the Media Guide position to the media width by rotating the Media Guide Adjustment Knob. NOTE: When the Media Guide Adjustment Knob is turned backward ( ), the Media Guides move away from each other. When it is turned forward ( ), the Media Guides move toward each other.
2. PRINTER SETUP ENGLISH VERSION EO1-33035 2.6 Loading the Media 2.6 Loading the Media (Cont.) Strip mode (Option): When issued in the strip mode, labels are automatically removed from the backing paper each time a label is printed. • How to set the media When issuing labels in the strip mode, set the label in the following procedure: 1. Open the Strip Block by the tabs on both sides.
2. PRINTER SETUP ENGLISH VERSION EO1-33035 2.6 Loading the Media 2.6 Loading the Media (Cont.) When a media roll has an outside diameter exceeding 127 mm (5”) or an inner core diameter of 38.1 mm (1.5”), the optional External Media Roll Hanger will be required. 1. Fit the protrusions on the bottom of the printer into the holes in the External Media Roll Hanger. External Media Roll Hanger (Option) 2.
2. PRINTER SETUP ENGLISH VERSION EO1-33035 2.7 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities This utility is used to calibrate the sensitivity of the Feed Gap/Black 2.7 Media Sensor Mark Sensor. Calibration, Self Print It is necessary to set the media sensors after the media is changed to Test, and Dump Mode different type. Utilities 2.7.1 Media Sensor Calibration NOTE: The Transmissive Sensor (Feed Gap Sensor) has been selected as factory default. 1.
2. PRINTER SETUP ENGLISH VERSION EO1-33035 2.7 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities Print test label sample 2.7.2 Self Print Test and Dump Mode (Cont.) NOTE: The following commands should not affect the test print issue. D, AX, XS, Z2;1, Z2;2 (without AY) PRINTER INFO. PROGRAM VERSION TONE ADJUST FEED ADJUST CUT POSITION ADJUST BACKFEED ADJUST PARAMETER X-COORDINATE ADJUST SENSOR MEMORY TTF AREA EXT CHAR AREA BASIC AREA PC SAVE AREA INFORMATION VX.XX XXXX +XX +XX.Xmm +XX.
3. MAINTENANCE ENGLISH VERSION EO1-33035 3.1 Cleaning 3. MAINTENANCE 1. 2. 3. 4. WARNING! Be sure to turn OFF the power before performing maintenance. Failure to do this may cause an electric shock. To avoid injury, be careful not to pinch your fingers while opening or closing the cover and print head block. Be careful when handling the print head as it becomes very hot immediately after printing. Allow it to cool before performing any maintenance. Do not pour water directly onto the printer.
3. MAINTENANCE ENGLISH VERSION EO1-33035 3.1 Cleaning 3.1.2 Platen/Sensors 1. Wipe the Platen with a soft cloth moistened with alcohol. 2. Remove dust or paper particles from the Media Sensor and Cover Open Sensor using an air blower. Cover Open Sensor Media Sensor Platen 3.1.3 Cover Wipe the Cover with a dry soft cloth. Wipe off dirt with a soft cloth slightly moistened with water.
3. MAINTENANCE ENGLISH VERSION EO1-33035 3.2 Care/Handling of the Media 3.2 Care/Handling of the Media CAUTION! Be sure to carefully review and understand the Supply Manual. Use only media which meets specified requirements. Use of nonspecified media may shorten the head life and result in problems with bar code readability or print quality. All media should be handled with care to avoid any damage to the media or printer. Read the guideline in this section carefully.
4. TROUBLESHOOTING ENGLISH VERSION EO1-33035 4.1 Troubleshooting Guide 4. TROUBLESHOOTING This chapter lists the error messages, possible problems, and their solutions. WARNING! If a problem cannot be solved by taking actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer. Then contact an authorised TOSHIBA TEC service representative for assistance. 4.1 Troubleshooting Guide Problems The Online Indicator Lamp (green) is not illuminated.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33035 A1.1 Printer APPENDIX 1 SPECIFICATIONS Appendix 1 describes the printer specifications and supplies for use on the B-SV4D printer. A1.1 Printer The following are the printer specifications.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33035 A1.2 Options A1.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33035 A1.3 Media A1.3.1 Media Type (Cont.) Unit: mm (inch) Issue mode Batch mode Strip mode Cut mode Item Width including backing paper 25.4 to 112 (1.0 to 4.4) Media width Min. 17 (0.7) Media pitch 10 to 609 (0.39 to 24.0) 15 to 609 (0.59 to 24.0) Media length Min. 10 (0.39) Min. 15 (0.59) Gap length (or black mark length) Min. 2 Min. 6 Black mark width Min. 8 Thickness 0.06 to 0.19 Ø127 (5) Max. outer roll diameter Ø214 (8.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33035 A1.3 Media A1.3.4 Effective Print Area The figure below illustrates the relation between the head effective print width and media width. Out of print range Out of print range Print head element 2 mm 108.0 mm±0.2mm (Head Effective Print Range) 2 mm 112.0 mm (Max. media width) The figure below shows the effective print area on the media. Start line 1mm 1.5mm from the left edge of media 1.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33035 APPENDIX 2 INTERFACE APPENDIX 2 INTERFACE Interface Cables To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements: • Fully shielded and fitted with metal or metallized connector housings. • Keep as short as possible. • Should not be bundled tightly with power cords. • Should not be tied to power line conduits.
GLOSSARIES ENGLISH VERSION EO1-33035 GLOSSARIES GLOSSARIES Bar code Label A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc. Reading bar codes is a fast and accurate means of capturing data while keyboard entry tends to be slow and inaccurate. A type of media with adhesive backing supplied on a backing paper.
INDEX ENGLISH VERSION EO1-33035 INDEX INDEX B K Backing paper EA1-3 Bar code EA1-1 Batch mode E2-6 Black mark EA1-2 Black mark length EA1-3 Black mark sensor E2-6, E2-9 Keyboard display unit EA1-2 C Centronics E1-4, E2-2, E2-3, EA1-1 Cover open sensor E1-4, E3-2 Cut mode E2-7 Cutter module EA1-2 D Dimensions E1-3, EA1-1 E Effective print range EA1-4 External media roll hanger E2-8 F Feed gap sensor E2-6 FEED/PAUSE button E1-3, E1-4 G Gap between labels EA1-3 Gap length EA1-3 Guaranteed print area
INDEX ENGLISH VERSION EO1-33035 INDEX S Serial interface E1-3, E2-3, EA1-1, EA2-1 Strip mode E2-7 Supply voltage EA1-1 T Tag paper EA1-2 Thermal direct EA1-1 3”-diameter media shaft E2-8 Two-dimensional code EA1-1 U USB interface E2-3, EA1-1 W Weight EA1-1
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