Operation Manual

5. TROUBLESHOOTING
EO18-11004A
5. TROUBLESHOOTING
5- 1
5. TROUBLESHOOTING
Problems Cause Solution
Power is not turned ON.
•
The fuse in the PS unit has
blown.
•
Input voltage to the ECR is not
within the rated voltage.
•
Output voltage from the
transformer is not within the rated
voltage.
•
Failure of the MAIN PC Board.
•
Replace the fuse.
•
If it is not a power failure, check
for the power supply to the AC
outlet with another electric
appliance. When the power is
not supplied, contact your
nearest power company.
•
Replace the PS Unit.
•
Replace the MAIN PC Board.
Nothing is displayed.
•
Failure of the FIU PC Board.
•
Failure of the MAIN PC Board.
•
Replace the FIU PC Board.
•
Replace the MAIN PC Board.
No key entry is accepted.
•
Failure of the Keyboard Unit.
•
Failure of the MAIN PC Board.
•
Replace the Keyboard Unit.
•
Replace the MAIN PC Board.
Specific key entry is not
accepted.
•
Failure of the Keyboard Unit.
•
FPC failure.
•
Replace the Keyboard Unit.
•
Replace the Keyboard Unit.
Printer does not print.
•
Failure of the Printer Unit.
•
Failure of the MAIN PC Board.
•
Replace the Printer Unit.
•
Replace the MAIN PC Board.
Paper jam
•
Paper outlet is jammed.
•
Foreign object entered into the
printer.
•
Paper being used does not meet
the standard.
Remove the jammed paper using
the following procedure.
1. Cut the paper at the paper inlet.
2. Raise the Paper Free Lever to
seprate the print head from the
platen.
3. Carefully pull out the remian of
paper straight from the paper
outlet.
•
Use the paper which
corresponds to the specification
described in Section 7.3 Paper
Specifications.