B-FV4D SERIES Printer Owner’s Manual B-FV4D-GS12-QM-R B-FV4D-GS12-QM-R B-FV4D-TS12-QM-R B-FV4D-TS12-QM-R
FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Liability Disclaimer Toshiba TEC Corporation takes steps to assure that the company’s published engineering specifications and manuals are correct; however, errors do occur. Toshiba reserves the right to correct any such errors and disclaims any resulting liability.
Precautions for the handling of Wireless Communication Devices This product is classified as “wireless equipment for stations of low-power data transmissions systems” under the Wireless Telegraphy Act, and does not require a radio transmission license. The law prohibits modification of the interior of this product. Regulatory Information This product must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product.
CAUTION: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment.
Canada - Industry Canada (IC) This device complies with Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme avec Industrie Canada exemptes de licence RSS standard(s).
This product communicates with other devices by radio. Depending on the installation location, orientation, environment, etc., its communication performance may deteriorate or devices installed near by may be affected. Bluetooth® devices operate within the same radio frequency range and may interfere with one another. If you use Bluetooth®, you may occasionally experience a less than optimal network performance or even lose your network connection.
1 2 3 4 Introduction ...........................................................................................................1 1.1 Features..................................................................................................1 1.2 Unpacking ..............................................................................................2 1.3 Understanding Your Printer ...................................................................3 1.3.1 Perspective View..................................
5 6 Troubleshooting ...................................................................................................33 5.1 Printer Issues........................................................................................33 5.2 Media Issues.........................................................................................34 5.3 Other Issues .........................................................................................36 Specifications ...............................................
1 Introduction Features 1 Introduction Thank you for purchasing a Toshiba B‐FV4D printer. This manual provides information about how to set up and operate your printer, load the media and solve common problems. 1.
1 Introduction Unpacking 1.2 Unpacking Make sure all of the following items are included in your package. CD Toshiba B‐FV4D Printer Toshiba B‐FV4D Including document and Quick Installation software Guide USB Cable Power Supply AC Power Cord When you receive the printer, open the package immediately and inspect for shipping damage. If you discover any damage, contact the shipping company and file a claim. Toshiba is not responsible for any damage incurred during shipping.
1 Introduction Understanding You Printer 1.3 Understanding Your Printer 1.3.
1 Introduction Understanding You Printer 1.3.
1 Introduction Understanding You Printer 1.3.
1 Introduction Printer Lights 1.4 Printer Lights There are two LED lights that show the status of your printer. 1.4.1 Status Lights Status lights help you check printer’s condition. The following tables show the blinking speed of status lights and the conditions they indicate. Symbol Blinking Speed Blinking Interval Fast 0.5 Second Medium 1 Second Slow 2 Seconds LED 1 Off LED 2 Off Description The print module is opened when the printer is turned on. Green Off In the online mode.
1 Introduction Printer Lights 1.4.2 System Mode The system mode consists of status light color combinations. It contains a list of commands for you to select and run. To enter the system mode and run the command, do the following: 1. Turn off the printer. 2. Press and hold the FEED button, and turn on the printer. 3. Both status lights glow solid orange for a few seconds. Next, they turn to green shortly, and then turn to other colors. 4.
2 Getting Started Attaching Power 2 Getting Started This chapter describes how to set up your printer. 2.1 Attaching Power 1. Make sure the power switch is set to the OFF position. 2. Insert the power supply’s connector into the printer power jack. 3. Insert the AC power cord into the power supply. 4. Plug the other end of the AC power cord into the wall socket. Important Use only power supplies listed in the user instructions.
2 Getting Started Turning On/Off the Printer 2.2 Turning On/Off the Printer When the printer is connected to a host (the computer), it is good to turn on the printer before turning on the host, and turn off the host before turning off the printer. 2.2.1 Turn On the Printer 1. To turn on the printer, turn on the Power Switch as below. The “I” is the ON position. 2. Both status lights glow solid orange for a few seconds, and then LED 2 goes out, while LED 1 turns to solid green.
2 Getting Started Turning On/Off the Printer 2.2.2 Turn Off the Printer 1. Make sure LED 2 is off and LED 1 is solid green before turning off the printer. 2. To turn off the printer, turn off the Power Switch as below. The “O” is the OFF position. Caution Do not turn off the printer during data transmission.
2 Getting Started Loading Media 2.3 Loading Media There are various types and sizes for the media roll. Load the applicable media to satisfy your need. 2.3.1 Preparing Media The inside wound and outside wound media roll can be loaded into the printer the same way. In case the media roll is dirty during shipping, handling or storage, remove the outside length of the media. It helps avoid dragging adhesive and dirty media between the printhead and platen roller. Inside Wound Outside Wound 2.3.
2 Getting Started Loading Media 2. Press the holder lock on the Media Roll Holders to slide them outward, and place the media roll between the holders. Make sure the print side is up, and the media roll is clamped tightly by the holders. Note The default core holder is set for 1.5‐inch inside diameter (ID). To install a 1‐inch ID media roll, use your hand or a coin to loosen two thumbscrews on both holders, turn over the core holders and secure them back. 1 inch 1.
2 Getting Started Loading Media 3. Pull the media until it reaches out of the printer. Thread the media under the media guides. 4. Close the top cover.
2 Getting Started Loading Media 2.3.3 Testing Media Feed 1. Turn on the printer, and press the FEED button to feed a label. 2. Flip the media and tear it along the edge of the top cover.
2 Getting Started Loading Media 2.3.4 Media Types Your printer supports various media types, including non‐continuous media, continuous media, and fanfold media. The following table provides details about them. Media Type Non‐Continuous Media Looks Like Description Non‐continuous media is the typical media for bar code printing. Labels and tags are made of various materials, such as paper, fabric or cardstock, and are separated by gaps, holes, notches or black marks.
2 Getting Started Loading Media Continuous Media Continuous media does not have gaps, holes, notches or black marks. It allows you to print data anywhere on the media. A cutter may be used for splitting labels. Mostly it is used for direct thermal printing. Fanfold Media Fanfold media is in continuous form, but it can be used as non‐continuous media, because its labels are separated by folds. Some fanfold media also has black marks or liners.
3 Printer Operation Media Sensor Calibration 3 Printer Operation This chapter provides information about printer operation. 3.1 Media Sensor Calibration You will want the printer to work properly before starting your print jobs. To do this, you need to calibrate the media sensor. Toshiba B‐FV4D provides transmissive and reflective sensor calibration. Take the following steps to use them. 1.
3 Printer Operation Self Test and Dump Mode 3.2 Self Test and Dump Mode The printer can run a self test to print a configuration label, which helps you understand current settings of the printer. 3.2.1 Self Test 1. Turn off the printer. 2. Press and hold the FEED button, and turn on the printer. 3. Both status lights glow solid orange for a few seconds. Next, they turn to green shortly, and then turn to other colors. When LED 1 turns to orange and LED 2 turns to green, release the FEED button. 4.
3 Printer Operation Self Test and Dump Mode 19
3 Printer Operation Resetting Your Printer 3.2.2 Dump Mode The printer will enter the Dump mode after running a self test. In this mode, characters are printed in hexadecimal codes, allowing users and engineers to debug the system. To return to the online mode: ￭ Turn off the printer, and turn it on again. 3.3 Resetting Your Printer By resetting your printer, you can return your printer to the state it was in when you receive it.
3 Printer Operation Media Sensing 3.4 Media Sensing B‐FV4D printers offer two types of media sensor: transmissive and reflective. They are used for detecting specific media types. 3.4.1 Transmissive Sensor The transmissive sensor is fixed and placed near the center of the printhead. It is used for detecting gaps across the entire width of the label.
3 Printer Operation Media Sensing 3.4.2 Reflective Sensor The reflective sensor is movable within the entire width of the media. It detects gaps, notches and black marks not located at the center of the media. Multi Columns Notch Black Mark Flip the media so the black‐mark side is facing down to align with the sensor.
3 Printer Operation Wireless Connection (Optional) 3.5 Wireless Connection (Optional) Printers which have built‐in Wi‐Fi or Bluetooth are able to connect to the internet in a more flexible way. You can transmit data to your printers in any location within the range of the access point or Bluetooth. 3.5.1 Bluetooth Before you use Bluetooth to connect your printer, make sure your computer or device has a built‐in Bluetooth adapter.
3 Printer Operation Wireless Connection (Optional) 3. In the Add Bluetooth Device Wizard dialog box, select the My device is set up and ready to be found check box, and click Next.
3 Printer Operation Wireless Connection (Optional) 4. Click TOSHIBA B‐FV4, and click Next. 5. Click Let me choose my own passkey. The default key is 0000. After entering the key, click Next.
3 Printer Operation Wireless Connection (Optional) 6. The computer will try to connect the printer. If it succeeds, you’ll see the successful message. Take a note of the outgoing COM port and click Finish. Note If you forget the port number, in the Bluetooth Devices dialog box, click the COM Ports tab to see the virtual COM port assigned to the printer. 7.
3 Printer Operation Wireless Connection (Optional) Hyper Terminal. When you set up a connection in Hyper Terminal, choose the COM port you obtained in the previous step, so you can use Bluetooth to communicate with the printer.
4 Maintenance Cleaning 4 Maintenance This chapter describes routine cleaning procedure. 4.1 Cleaning To maintain print quality and prolong the printer’s life, you need to perform some routine maintenance. Daily maintenance should be done for high volume printing, and weekly for low volume printing. Caution Always turn off the printer before cleaning. 4.1.1 Printhead It is essential to keep printhead clean if you want the best print quality.
4 Maintenance Cleaning Important Printhead warranty becomes void if printhead’s serial number is removed, altered, defected, or made illegible, under every circumstance. 4.1.2 Media Housing Use a soft cloth to clean the dust, dirt or debris built up on the Media Roll Holders, Media Guides and media path. 1. Moisten a soft cloth with ethyl alcohol. 2. Wipe the Media Roll Holders to clean dust. 3. Wipe the Media Guides to clean dust and dirt. 4. Wipe the media path to clean paper debris.
4 Maintenance Cleaning 4.1.3 Sensor Media sensors may not be able to detect the media correctly if it becomes dirty. 1. Moisten a soft cloth or a cotton swab with absolute ethyl alcohol. 2. Gently brush sensors to remove the dust away. 3. Use a dry cloth to clean the residue.
4 Maintenance Cleaning 4.1.4 Platen Roller The platen roller is also important for print quality. Dirty platen roller may damage the printhead. Clean the platen roller right away if the adhesive, dirt or dust accumulates on it. 1. Moisten a soft cloth with absolute ethyl alcohol. 2. Gently wipe the platen roller to remove the dust and adhesive.
4 Maintenance Replacing RTC Battery (Optional) 4.2 Replacing RTC Battery (Optional) If your printer has a built‐in real‐time clock (RTC), you will find the RTC battery on the main board. The RTC battery keeps the RTC running when the printer is turned off, so the RTC can keep track of the current time. You can check the RTC battery from the status lights. If the RTC battery is low or out, you need to replace it with a new one. Take the following steps to replace your RTC battery: 1. Turn on the printer.
5 Troubleshooting Printer Issues 5 Troubleshooting This chapter provides the information about printer problems and solutions. 5.1 Printer Issues The printer won’t turn on ￭ Did you attach the AC power cord? ￭ Make sure the power supply’s connector is inserted into the printer power jack. ￭ Check the power connection from the wall socket to the printer. Test the power cord and the socket with other electrical devices. ￭ Disconnect the printer from the wall socket, and connect it again.
5 Troubleshooting Media Issues 5.2 Media Issues The media is out ￭ Load a new media roll. The paper is jammed ￭ Open the printer and clear the jammed paper. ￭ Make sure the paper is held properly by the Media Guides. The printing position is not correct ￭ Did you use the correct media type for printing? ￭ The media is not loaded correctly. See Section 2.3, “Loading Media” to reload the media. ￭ The media sensor needs to be calibrated. See Section 3.
5 Troubleshooting Media Issues 35
5 Troubleshooting Other Issues 5.3 Other Issues There are broken lines in the printed label ￭ The printhead is dirty. Clean the printhead. An error occurred when writing data to the USB memory ￭ Did you insert the USB drive? ￭ Make sure the USB drive is plugged tightly into the port. ￭ The USB drive might be broken. Replace it with another one.
6 Specifications Printer 6 Specifications This chapter provides specifications for the printer. 6.
6 Specifications Printer Standard Memory (SDRAM): 32 MB External Memory USB: Max 16 GB Panel 2 LED, 1 Button LED Font 1st LED: Red and Green (Various Combinations: Orange) 2nd LED: Red and Green (Various Combinations: Orange) Standard: See the TEC Command Reference Extended: Download with B‐FV Setting Tool 38
6 Specifications Media 6.2 Media Properties Media Size Description Continuous Mode Length: 8 mm ~ 997 mm Width: 22.4 mm ~ 115 mm (including liner 25.4 ~ 118 mm) Tear‐Off Mode Length: 30 mm ~ 997 mm Width: 22.4 mm ~ 115 mm (including liner 25.4 ~ 118 mm) Peel‐Off Mode Length: 35 mm ~ 150.4 mm Width: 22.4 mm ~ 115 mm (including liner 25.4 ~ 118 mm) Cut Mode Length: 35 mm ~ 993 mm Width: 22.4 mm ~ 115 mm (including liner 25.
6 Specifications Bar Code 6.
6 Specifications Programming Language Composite Symbol Bar Code TPCL Non‐TPCL MaxiCode MaxiCode GS1 DataBar (Truncated) GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Limited GS1 DataBar Expanded GS1 DataBar Expanded Stacked UPC‐A UPC‐E EAN‐13 EAN‐8 UCC/EAN‐128 with CC‐A or CC‐B UCC/EAN‐128 with CC‐C EAN‐13 Composite (CC‐A/CC‐B) EAN‐8 Composite (CC‐A/CC‐B) UPC‐A Composite (CC‐A/CC‐B) UPC‐E Composite (CC‐A/CC‐B) GS1 DataBar Composite (CC‐A/CC‐B) GS1 DataBar Truncated Composite (
6 Specifications Bar Code 42
6 Specifications Bluetooth 6.4 Bluetooth Properties Standard Bluetooth I/F Bluetooth 2.1 + EDR or later Enable Device B‐FV4 Series Operating Temperature 41°F (5°C) ~ 104°F (40°C) Storage Temperature ‐4°F (‐20°C) ~ 140°F (60°C) Operating Humidity 25 ~ 85 % Non‐condensing R.H Storage Humidity 10 ~ 90 % Non‐condensing R.H Connection Form Only one‐to‐one connection is supported. Support Profile Serial Port Profile (SPP) PIN code is supported.
6 Specifications Electrical and Operating Environment 6.5 Electrical and Operating Environment Properties Power Supply Range Voltage: AC 100 V ~ 240 V ± 10 % (full range) Frequency: 50 Hz ‐ 60 Hz ± 5 % Power Consumption 90 W Temperature Operating: 5 °C ~ 40 °C Storage: ‐40 °C ~ 60 °C Humidity Operating: 25 %RH ~ 85 %RH (non‐condensing) Storage: 10 %RH ~ 90 %RH (non‐condensing) 6.6 Physical Dimension Dimension Size Size and Weight W 183.5 mm x D 225.5 mm x H 165.9 mm Weight Approx. 1.
B‐FV700‐BLTH‐QM‐R 6.7 Interfaces This section provides information about IO port specifications for the printer. 6.7.1 USB There are two common USB connectors. Typically, type A is found on hosts and hubs; type B is found on devices and hubs. The figure below shows their pinouts.
B‐FV700‐BLTH‐QM‐R 6.7.2 Ethernet The Ethernet uses RJ‐45 cable, which is 8P8C (8‐Position 8‐Contact). The figure below shows its pinout.
B‐FV700‐BLTH‐QM‐R 6.7.3 RS232C The RS‐232C on the printer is DB9 female. It transmits data bit by bit in asynchronous start‐stop mode. The figure below shows its pinout.
B‐FV700‐BLTH‐QM‐R 6.7.4 Centronics The 36‐pin Centronics on the printer uses parallel communication, and complies with IEEE 1284 compatibility mode (also called SPP, Standard Parallel Port). The figure below shows its pinout.
B‐FV700‐BLTH‐QM‐R Installation Manual for the B‐FV704D‐BLTH‐QM‐R Bluetooth Interface WARNING! 1. Carefully read and follow all the instructions in this manual. Failure to do so could create safety hazards such as fire or electric shocks. Instructions in this manual must be followed when installing option kits or adding cables to avoid system failures and to insure correct performance and operation.
B‐FV700‐BLTH‐QM‐R Bluetooth Interface (1 pc.) M‐3 P‐Tite Screw (2 pcs.
6 Specifications Interfaces 3. INSTALLATION PROCEDURE 1) Turn off the printer power, disconnect the power plug from the AC outlet, and disconnect the AC adapter from the printer. 2) Place the printer on the soft cloth to prevent scratching the surface of the printer, and remove the 4 screws provided at the Bottom Cover. 3) Remove the Bottom Cover by removing the 6 connectors from the main board.
6 Specifications Interfaces 4) Remove the Printer Cover. Printer Cover 5) Secure the Bluetooth Interface with the 2 screws provided (M‐3 P‐Tite screws). Harnesses Note: When securing the interface, prevent the two harnesses from being trapped between the interface board and the printer frame.
6 Specifications Interfaces 6) Attach the Printer Cover. Printer Cover Note: When fitting the Printer Cover, prevent the harness from being trapped between the covers. 7) Connect the harness connector to the connector “J15” (black) on the main board.
6 Specifications Interfaces 8) Return the 6 connectors to the original positions, which were removed in Step 3. 9) Fix the Bottom Cover by securing the 4 screws which were removed in Step 2. Note: When fitting the Bottom Cover, prevent the harness from being trapped between the covers. 10) Peel off the backing sheet of the RF Certification Label and attach it to the position as shown below.
