User's Manual

5TroubleshootingToshibaB‐FV4TOwner’ sManual
37
1. Unloadtheribbonsupplyrollandtake‐uprollfromtheprinter.
2. Pulltheribbonfromthesupplyrollsoitoverlapsthebrokenendofthetake‐up
roll.
3. Tapetheoverlappedpartstogether.
4. Reloadbothrollsintotheprinter.
Theri bbonis“printedout”withthemedia
 Theribbonisnotloadedcorrectly.SeeSection2.4,“LoadingRibbon”toreload
theribbon.
 The printhead temper ature is too high. Reload the ribbon and print a
configurationlabel tocheckthesettings(seeSection3.2,“SelfTestandDump
mode”).Iftheprintdarknessisveryhigh,adjustitinprinterpreference,orreset
yourprinter(seeSection3.3,“RestoreYourPrintertoFactorySettings”).
Theri bboniswrinkled
1. Makesuretheribbonisloadedcorrectly.
2. RotatetheTake‐UpWheeltostraightentheribbon.
5.4OtherProblems
Therearebrokenlinesintheprintedlabel
 Theribboniswrinkled.Adjustorreloadtheribbon.Or,printa  fewlabelsuntil
thewrinkledpartgoesaway.
 Theprintheadisdirty.Cleantheprinthead.
AnerroroccurredwhenwritingdatatotheUSBmemory
 DidyouinserttheUSBdrive?
 MakesuretheUSBdriveispluggedtightlyintotheport.
 TheUSBdrivemightbebroken. Replaceitwithanotherone.
TheprinterisunabletosavefilesduetoinsufficientUSBmemory