Manual

Limited CanadaWarranty
for LCDTelevisions
Toshibaof Canada Limited("TCL")makes thefollowing limitedwarranties tooriginal consumers
in Canada THESE LIMITEDWARRANTIES EXTENDTOTHE ORIGINALCONSUMER
PURCHASEROR ANY PERSONRECEIVINGTHIS TOSHIBA BRANDFLAT PANEL
TELEVISION(the "TELEVISION(S)"or"Television(s)")AS A GIFT FROMTHE ORIGINAL
CONSUMERPURCHASERAND TO NO OTHER PURCHASEROR TRANSFEREE.
TELEVISIONSPURCHASEDIN CANADA,AND USEDANYWHERE OUTSIDEOFCANADA
INCLUDING,WITHOUT LIMITATION,THE UNITEDSTATESAND MEXICO,ARE NOT
COVEREDBY THESE WARRANTIES.
TELEVISIONSPURCHASEDANYWHERE OUTSIDEOF CANADA, INCLUDING,WITHOUT
LIMITATION,THE UNITEDSTATESAND MEXICO,AND USED IN CANADA, ARE NOT
COVEREDBY THESE WARRANTIES.
LimitedOne (1)Year Warranty onParts and Labour
materials or workmanship that result in the Television failing for a period of one (1) year after the
date of original retail purchase DURING THIS PERIOD, TCL WILL, AT TCL'S OPTION, REPAIR
OR REPLACE A DEFECTIVE PART WITH A NEW OR REFURBISHED PART WITHOUT
CHARGE TO YOU FOR PARTS OR LABOUR.
a) FOB TELEVISIONS 32 INCHES OR LESS:
YOU MUST DELIVER THE ENTIRE TELEVISION TO A TCL TELEVISION AUTHORIZED
SERVICE PROVIDER ("ASP") YOU MUST PAY FOR ALL TRANSPORTATION AND
INSURANCE CHARGES FOR THE TELEVISION TO AND FROM THE ASP
b) FOB TELEVISIONS OVER 32INCHES:
your home or the Television will be taken to an ASP for repair and returned to your home at
no cost to you IN-HOME SERVICE ONLY APPLIES WITHIN 1O0 KILOMETERS OF AN
ASP. IF YOU ABE NOT WITHIN 100 KILOMETERS OF AN ASP, YOU MUST DELIVER
THE ENTIRE TELEVISION TO AN ASP. YOU MUST PAY FOR ALL TRANSPORTATION
AND INSURANCE CHARGES FOR THE TELEVISION TO AND FROM THE ASP.
Limited Warranty for Commercial Units
TCL warrants Televisions that are used for any commercial or business purposes as follows: all
THISPERIOD,TCLWILL,ATTCL'SOPTION,REPAIROR REPLACETHEDEFECTIVEPARTWITH
A NEW OR REFURBISHEDPARTWITHOUTCHARGETOYOU
c) FOR TELEVISIONS32 INCHES OR LESS:
YOUMUST DELIVERTHE ENTIRETELEVISIONTOAN ASP.YOU MUSTPAYFORALL
TRANSPORTATIONANDINSURANCECHARGES FOB THE TELEVISIONTO AND
FROM THE ASP.
d) FOB TELEVISIONSOVER OVER32 INCHES:
During this period,ASP personnel willcome on=sitewhen warranty service is required
SERVICE ONLY APPLIES WITHIN 100 KILOMETERS OF AN ASP. IF YOU ARE NOT
WITHIN 100 KILOMETERS OF AN ASP, YOU MUST DELIVER THE ENTIRE
TELEVISION TO AN ASP. YOU MUST PAY FOR ALL TRANSPORTATION AND
INSURANCE CHARGES FOR THE TELEVISION TO AND FROM THE ASP.
Rental Units
The warranty for Television rental units begins with the date of first rental or thirty (30) days from
the date of shipment to the rental firm, whichever comes first
Your Responsibility
THE ABOVE WARRANTIES ARE SUBJECT TO THE FOLLOWING CONDITIONS:
(1) You must provide your bill of sale or other proof of purchase
(2) All warranty servicing of this Television must be performed by an ASP
(3) The warranties from TCL are effective only if the Television is (i) purchased as new and
unopened from TCL or from TCL's authonzed distributors, dealers or resellers ("ADR's")
and (ii) located/operated in Canada
(4) Labour charges for set installation, setup, adjustment of customer controls, and installation
or repair of antenna systems are not covered by these warranties Reception problems
caused by inadequate antenna systems are your responsibilky
(5) Warranties extend only to material defects in materials or workmanship as limited above,
and do not extend to:
a Service, repairs or replacement made necessary by accident, misuse, abuse, moisture,
control of TCL, including fire, theft, acts of God, alteration, power failures, power surges
b Rei_lacement of missing, discarded or lost parts, the provision of retrofits, or preventive
maintenance:
c Repair of damage that is cosmetic only or does not affect the Television functionality,
such as wear and tear, scratches and dents:
d Service on Toshiba-branded accessory items (such accessory items may be covered
by their own warranty);
e Service on third party products or service made necessary by use of incompatible third
party products;
f Service made necessary by the simultaneous use of this Television and connected
equipment:
g Modifications to the Television not approved in writing by_TCL, and service made
necessary by the use or installation of non-Toshiba modifications to the Television:
h Service of a Television on which the TOSHIBA label or logo, rating label or serial number
have been defaced or removed:
i Omsite service and repair of the Television: and
i Damage to the Television caused by failure to follow the specifications, User manuals or
guides as to usage and/or storage
Disclaimerand Limitationof Remedy
TO THE EXTENTNOT PRECLUDED BY LAW, ALL OTHER EXPRESSAND IMPLIED
WARRANTIES, CONDITIONS AND REPRESENTATIONSFOR THIS TELEVISION,
INCLUDING THE IMPLIED WARRANTIES, CONDITIONSAND REPRESENTATIONSOF
MERCHANTABILITYAND FITNESSFOR A PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMEDAND EXCLUDED. IFTHE APPLICABLE LAW, STATUTORYOR OTHERWISE,
PRECLUDESTHE EXCLUSIONOF ANY IMPLIED WARRANTIES, CONDITIONSAND
REPRESENTATIONSTHENSUCH IMPLIED WARRANTIES,CONDITIONS AND
REPRESENTATIONSARE OTHERWISELIMITED IN DURATION TOTHE TERM OFTHIS
EXPRESSWRITTENLIMITED WARRANTY. TOTHE EXTENTNOT PRECLUDEDBY LAW,
STATUTORYOR OTHERWISE, THISWRITTEN WARRANTYSUPERCEDESAND
SPECIFICALLYDISCLAIMSANY OTHER WARRANTY, CONDITIONOR REPRESENTATION
NOT STATEDIN THIS WARRANTY, WHETHERMADE BY TCL, TOSHIBA CORPORATION,
THEIR AFFILIATES, ADRs AND ASPsAND WHETHER MADEORALLY OR IN WRITING
(INCLUDING ANY STATEMENTIN ANY BROCHURE,PRESSRELEASE, ANNOUNCEMENT,
ADVERTISEMENT,POINTOF SALE DISPLAY, ETC.).
YOU MUSTREADAND FOLLOWALL SET-UPAND USAGEINSTRUCTIONSIN THE
APPLICABLEUSERGUIDESAND/ORMANUALS IFYOU FAIL TODO SO,THISTELEVISION
MAY NOTFUNCTIONPROPERLYAND YOUMAY SUFFERDAMAGE THIS WARRANTYWILL
NOTCOVERANYSERVICETHATISREQUIRED,IN PARTOR IN WHOLE,AS A RESULTOFANY
FAILURETOFOLLOWTHE SE%UPAND USAGEINSTRUCTIONS THISWARRANTYDOES
NOTAPPLYAND SHALLBE VOID AND UNENFORCEABLEIFTHETELEVISIONIS OPENED,
SERVICED,OR REPAIREDBY PERSONSOTHERTHANTHOSEAUTHORIZEDBY TCLTO
SERVICEOR REPAIRTHETELEVISION
IFTHETELEVISIONFAILSTOWORKAS WARRANTEDABOVE,YOURSOLEAND EXCLUSIVE
REMEDYSHALL BEREPAIRORREPLACEMENTOFTHE DEFECTIVEPART IN NO EVENTWILL
TCL TOSHIBACORPORATIONTHEIRAFFILIATES ADRsOR ASPs (THE"RELATED
PARTIES"/BE LIABLETO YOUOR ANYTHIRDPARTYFORANYDAMAGES MONEY
REIMBURSEMENTCOSTSOR EXPENSESTHISLIMITATIONAPPLIESTO DAMAGES,
MONEY,REIMBURSEMENT,COSTSOR EXPENSESOFANYKINDWHATSOEVERINCLUDING
ANY DIRFCTOR INDIRFCTDAMAGES,DAMAGETO PROPERTYORPERSON,LOSTPROFITS,
LOSTSAVINGS,INCONVENIENCEOR OTHERSPECIAL,INCIDENTAL,EXEMPLARYOR
CONSEQUENTIALDAMAGES,WHETHERFORBREACHOFWARRANTY,BREACHOF
CONTRACT,TORT(INCLUDINGNEGLIGENCE),UNDERA STATUTEOR UNDERANY OTHER
LAW OR FORMOR ACTION,ORWHETHERARISINGOUT OFTHE USEOF OR INABILITYTO
USETHE TELEVISION,EVENIFANYOF THERELATEDPARTIESHASBEENADVISEDOFTHE
POSSIBILITYOF SUCHDAMAGESOR OFANYCLAIM BYANY OTHERPARTY
Arbitration and Dispute Resolution
other law or form of action) against any of the Related Parties arising out of, or otherwise relating
to commence or participate in any representative or class proceeding against the Related Parties
and rules relating to arbitration generally in force in the jurisdiction in which you reside at the time
the prior written consent of TCL
Critical Applications
property damage
IFTHECUSTOMERUSESTHETELEVISIONIN ANYCRITICALAPPLICATION,THECUSTOMER
- ANDNOTTCL, ITSAFFIUATES,ADRsOR ASPs-ASSUMESOLEAND FULLRESPONSIBIUTY
FORSUCH USE TCLRESERVESTHE RIGHTTOREFUSETOSERVICEANYTELEVISIONUSED
IN A CRITICALAPPLICATION TCL, ITSAFFILIATES,ADRsANDASPs HEREBYDISCLAIMANY
AND ALL LIABILITY,DAMAGESAND CONSEQUENCESARISINGOUTOF THESERVICEOR
REFUSALTOSERVICESUCHTELEVISIONANDFURTHERDISCLAIMANYANDALL LIABILITY,
CONSEQUENCESAND DAMAGESTHATMAY ARISEOR RESULTFROMTHEUSEOF THE
TELFVISIONIN ANYCRITICALAPPLICATIONS
General Provisions
of the Related Parties is found to be invalid or unenforceable in resoect of that catty fthe
"Excluded Party"}, the Excluded Party shall be deemed to be severed or excl0dec_ from the
pr_vision and the provision shall remain valid enforceable and applicable in respect of the other
or remainina Related Parties
To the extent permitted by law, this limited warranty shall be governed and construed in
accordance with the laws of Ontario
If there is any inconsistency between this limited warranty, on the one hand, and any statement
warranty shallprevail
How to Obtain Warranty Services
(1) To find the nearest ASP, visit TCL's web site at www.toshiba.ca, or call toll free 1 800 268-
3404
(2) Present your bill of sale or other proof of purchase to the ASP
For additional information, visit TCL's website at www.toshiba.ca
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