User Guide
Table Of Contents
- Notice to Users
- Lineup of Our Manuals
- Before Reading This Manual
- CONTENTS
- Toshiba Quality is Second to None
- Features of the e-STUDIO2500c/3500c/3510c
- General Precautions
- Disclaimer Notice
- Forgery Prevention Function/Storage of Color Copies
- BEFORE USING EQUIPMENT
- HOW TO MAKE COPIES
- SETTING OF BASIC COPY MODES
- IMAGE ADJUSTMENT
- USING THE EDITING FUNCTIONS
- e-FILING
- TEMPLATE
- JOB STATUS
- BLINKING GRAPHIC SYMBOLS
- Blinking Graphic Symbols
- Drawer Display on the Touch Panel
- Replace Toner Cartridge Symbol
- Replace Toner Bag Symbol
- Jam Symbols
- Misfeed in the Reversing Automatic Document Feeder (optional)
- Misfeed in drawer feeding area
- Misfeed in the Large Capacity Feeder (optional)
- Misfeed in the Paper Feed Pedestal (optional)
- Misfeed on the bypass tray
- Misfeed in the automatic duplexing unit
- Misfeed in the jam releasing cover
- Misfeed in the fuser unit
- Misfeed in the Bridge Unit (optional)
- Misfeed in the Finisher and the Hole Punch Unit (optional: MJ-1101, MJ-6101)
- Misfeed in the Saddle Stitch Finisher and the Hole Punch Unit (optional: MJ-1030, MJ-6004)
- Misfeed in the Saddle Stitch Unit (optional)
- Call Service Symbol
- WHEN THIS MESSAGE APPEARS
- “Toner near Empty”
- “Time for Slit glass and Main charger cleaning”
- “Check staple cartridge”
- “Check staple cartridge in the Saddle Stitch Unit”
- “Examine stapler”
- “READY (CHECK STAPLER)”
- “Examine stapler in the Saddle Stitch Unit”
- “READY (CHECK SADDLE STITCH STAPLER)”
- “READY (HOLE PUNCH DUST BIN IS FULL)”
- “POWER FAILURE”
- “Time for periodic maintenance”
- “Check paper size setting on control panel for drawer N”
- “Cannot print this paper size Select the other drawer”
- “Cannot print this paper type Set the other paper type”
- “Reboot the machine”
- MAINTENANCE
- SPECIFICATIONS & OPTIONS
- INDEX
![](/manual/toshiba/3510c/user-guide-english/images/img-364.png)
Simple Troubleshooting 369
Simple Troubleshooting
Check the following items and, if the problem still occurs, call your service representative for
assistance.
Equipment does not start
Paper jamming occurs frequently
Display does not change when buttons or icons are pressed
Item to be checked Countermeasure Reference page
Is the power cord plug securely
inserted in the outlet?
Insert the power cord plug until it
comes to a stop.
-
Is the front cover firmly closed? Close the cover properly. P.28 “Description of Each
Component”
Item to be checked Countermeasure Reference page
Does the message: “Check
paper size setting on control
panel for drawer N (Bypass)”
appear?
Match the size of the paper
placed in the drawer or on the
bypass tray and the one regis-
tered to the equipment.
P.354 ““Check paper size set-
ting on control panel for drawer
N””
Does the paper placed exceed
the line indicated inside of the
side guide?
Remove some of the sheets of
paper and place them with the
paper height not exceeding the
line indicated.
P.53 “Placing paper in the
drawer”
Is the space between the side
guide of the drawer or the
bypass tray and the paper too
narrow/wide?
Keep an appropriate space
between the side guide and
paper, and then place paper
straight along the side guide.
P.53 “Placing paper in the
drawer”
Has all of the jammed paper
removed?
Since the jammed paper may not
be easily found, follow the guid-
ance shown on the touch panel.
P.305 “Jam Symbols”
Item to be checked Countermeasure Reference page
Is the equipment in the energy
saving mode (Automatic energy
saving mode)?
Press the [ENERGY SAVER /
SHUTDOWN] or [START] button
on the control panel to clear the
mode. (It takes a while for the
equipment to become ready.)
P.49 “Energy Saving Mode”
Is the power OFF because the
weekly timer functions?
Press the [START] button to
return the power ON.
See the [User Function Guide]
When the use of the equipment
is managed under department
management, is the correct
code entered?
Key in the correct department
code.
P.43 “When department or
user management is used”
When the use of the equipment
is managed under user manage-
ment, is the correct information
entered?
Enter the user information cor-
rectly.
P.43 “When department or
user management is used”
Is the “Warming up” message
displayed?
Wait until the equipment
becomes ready.
P.42 “Turning power on”