- TOSHIBA Satellite A10 Series Portable Personal Computer User's Manual
Table Of Contents
- Personal Computer
- Table of Contents
- Preface
- General Precautions
- Chapters
- Chapter 1 Introduction
- Chapter 2 The Grand Tour
- Chapter 3 Getting Started
- Chapter 4 Operating Basics
- Chapter 5 The Keyboard
- Chapter 6 Power and Power-Up Modes
- Chapter 7 HW Setup and Passwords
- Chapter 8 Optional Devices
- Chapter 9 Troubleshooting
- Appendixes
- Glossary
- Index
![](/manual/toshiba/a10-series/toshiba-satellite-a10-series-portable-personal-computer-users-manual/images/img-155.png)
9-13
T
ROUBLESHOOTING
DVD-ROM drive
For more information, refer to Chapter 4, Operating Basics.
Problem Procedure
You cannot access Make sure the drive’s drawer is securely
a CD/DVD in the drive closed. Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe
it with a clean cloth dipped in water or a neutral
cleaner. See the
Media care
section in Chapter 4
for details on cleaning.
Some CD/DVDs The software or hardware configuration may
run correctly, but be causing a problem. Make sure the
others do not hardware configuration matches your software’s
needs. Check the CD/DVD’s documentation.
Hardware and system checklist