Datasheet

TOSHIBA TELECOM Mod 13 GS35F0099L
CTI-SUPP-OUT OAISYS Diamond out-of-plan upgrade
OAISYS Diamond out-of-plan upgrade makes out-of-warranty system eligible
for Diamond support plan. Per system (server).
153.
CTI-TASKE-AGENT TASKE Contact agent license License to add an agent in TASKE reporting.
122.
CTI-TASKE-BASE TASKE Contact base system
TASKE Contact software package includes 10 agents, 1 supervisor, and 1
year free upgrades/tech support.
3,057.
CTI-TASKE-BPINT TASKE Contact Blue Pumpkin integration Plug-in for Blue Pumpkin Director Essential integration with TASKE.
2,447.
CTI-TASKE-CONV TASKE Contact conversion from other PBX
Used to convert an existing site from one PBX to another. The result will be
the equivalent number of licensed seats, Agent Desktops, and Supervisors,
an Enterprise Supervisor as the original site.
3,057.
CTI-TASKE-ENTER TASKE Enterprise software license
Allows the supervisor to manage multiple contact centers simultaneously.
Requires TASKE Contact at each site and a TCP/IP network connection.
1,835.
CTI-TASKE-SIGN TASKE Contact Sign agent desktop license
Concurrent user license for an agent to view real-time contact center traffic
conditions on the agent’s computer desktop. It can be customized for each
agent and configured to display Queue status information, performance
parameters and other key measures
111.
CTI-TASKE-SUP1 TASKE Supervisor client license
Concurrent user license for monitoring, reporting, database searches,
database administration, and forcasting.
1,162.
CTI-TASKE-SUP10 TASKE 10 Supervisor client license Supervisor client license package including 10 supervisors.
5,811.
CTI-TASKE-SUP3 TASKE 3 Supervisor client license pack Supervisor client license package including 3 supervisors.
2,324.
CTI-TASKE-SUP5 TASKE 5 Supervisor client license pack Supervisor client license package including 5 supervisors.
3,486.
CTI-TASSUP-CONA TASKE Contact Agent support Annual maintenance for ongoing support and free upgrades.
12.
CTI-TASSUP-CONB TASKE Contact Base support
Annual maintenance for ongoing support and free upgrades for smaller sites
(guide line:less than 150 agents).
611.
CTI-TASSUP-CONM TASKE Contact Site support/month Order number of months that makes the period align with Strata ACD.
202.
CTI-TASSUP-CONR TASKE Contact re-enlist site support
Order 1 if the maintenance for the license on your site has been expired for
at least 3 months.
611.
CTI-TASSUP-CONS TASKE Contact Site support
Annual maintenance for ongoing support and free upgrades. Recommended
for larger TASKE Site (guide line:more than 150 agents) in lieu of the Base
plus agent model.
2,447.
CTI-TRACER-16P Tracer 16 port voice board 16 port analog voice board.
2,563.
CTI-TRACER-24P Tracer single T1/PRI voice board Single T1 or PRI voice board.
4,735.
CTI-TRACER-48P Tracer dual T1/PRI voice board Dual T1 or PRI voice board.
7,169.
CTI-TRACER-4P Tracer 4 port voice board 4 port analog voice board.
874.
CTI-TRACER-8P Tracer 8 port voice board 8 port analog voice board.
1,450.
bgoodwin Page 18 9/30/2004