TEC Label Printer B-450-HS-QQ SERIES Owner’s Manual Table of Contents
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
EO1-33019 Safety Summary Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment.
EO1-33019 Safety Summary Disconnect the plug. Connect a grounding wire. If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock. Disconnect the plug. When unplugging the power cords, be sure to hold and pull on the plug portion.
EO1-33019 TABLE OF CONTENTS Page 1. INTRODUCTION ....................................................................................1- 1 1.1 APPLICABLE MODEL ...................................................................1- 1 1.2 ACCESSORIES .............................................................................1- 1 2. SPECIFICATIONS .................................................................................2- 1 2.1 GENERAL SPECIFICATIONS .................................................
1. INTRODUCTION EO1-33019 1.1 APPLICABLE MODEL 1. INTRODUCTION Thank you for choosing the TEC B-450 Series thermal transfer printer. This new generation high performance high quality printer is equipped with the latest hardware including the newly developed high density (23.6 dots/mm 600 dots/inch) print head. This allows very clear print at a maximum speed of 50.8 mm/sec. (2 inch/sec.). Other standard features include an external paper supply.
EO1-33019 2. SPECIFICATIONS 2.1 GENERAL SPECIFICATIONS 2. SPECIFICATIONS 2.1 GENERAL SPECIFICATIONS Model B-452-HS12-QQ Item Supply voltage Power consumption Operating temperature Relative humidity Dimensions Weight 100 - 120V, 60Hz 1.8 A, 140 W max. (standby: 0.22 A, 13.5 W) 5˚C ~ 40˚C 25% ~ 85%RH (no condensation) 268 mm (width) x 244 mm (height) x 198 mm (depth), with Supply holder unit 410 mm (depth) Printer: 5.0 kg (without paper and ribbon) Supply Holder + Supply Cover: 2.5 kg 2.
EO1-33019 2. SPECIFICATIONS 2.3 PAPER (LABEL) SPECIFICATIONS 2.3 PAPER (LABEL) SPECIFICATIONS Label dispensing mode Item Batch mode Span of one label Label length Width including backing paper Label width Gap length Black mark length Effective print width Effective print length Print speed up/slow down area Outer roll diameter Thickness (Backing paper + label) Thickness of backing paper 7.0 ~ 999.0 5.0 ~ 997.0 [Unit: mm] Strip mode Cut mode 37.0 ~ 999.0 25.4 ~ 999.0 31.0 ~ 993.0 23.4 ~ 997.0 25.
EO1-33019 3. APPEARANCE 3.1 FRONT/REAR VIEW 3. APPEARANCE 3.1 FRONT/REAR VIEW Front View Rear View Top Cover Supply Cover Operation Panel Paper Guide Lock Lever Parallel Interface Connector (Centronics) DIP Switch Keyboard Connector Power Switch O : OFF I : ON Paper Outlet Supply Holder AC Power Inlet Fig. 3-1 Expansion I/O Interface Connector Serial Interface Connector (RS-232C) 3.2 OPERATION PANEL POWER LED (Green) Lights when the power is turned on.
4. DIP SWITCH FUNCTIONS EO1-33019 4. DIP SWITCH FUNCTIONS 4. DIP SWITCH FUNCTIONS The DIP switches are located at the rear of the printer. WARNING! Turn the POWER OFF before changing the DIP switches. DIP SW Fig. 4-1 DIP SW No.
EO1-33019 5. SET UP PROCEDURE 5.1 REQUIREMENTS FOR OPERATION 5. SET UP PROCEDURE 5.1 REQUIREMENTS FOR OPERATION This machine has the following requirements: • The host computer must have a serial port or centronics parallel port. • To communicate with host, either an RS-232C cable or Centronics cable is required. (1) RS-232C cable .......... 9 pins (2) Centronics cable .......
EO1-33019 6. INSTALLATION PROCEDURE 6.1 INSTALLING THE SUPPLY HOLDER UNIT 6. INSTALLATION PROCEDURE 6.1 INSTALLING THE SUPPLY HOLDER UNIT WARNING! Turn the power OFF before installing the supply holder unit. Fit the two studs on the bottom of the printer into the holes in the supply holder unit. Fig. 6-1 Supply Holder Unit 6.2 INSTALLING THE SUPPLY COVER Fit both hooks of the supply cover onto the shafts of the supply holder, and then gently close the supply cover. (Refer to Fig.
EO1-33019 6. INSTALLATION PROCEDURE 6.3 CONNECTING THE POWER CORD AND CABLES 6.3 CONNECTING THE POWER CORD AND CABLES WARNING! Turn the POWER SWITCH to OFF before connecting the power cord or cables. Parallel Interface Cable (Centronics) Keyboard Interface Expansion I/O Interface Serial Interface (RS-232C) Power Cord Fig.
EO1-33019 7. LOADING THE RIBBON 7. LOADING THE RIBBON 7. LOADING THE RIBBON WARNING! Be careful when handling the print head as it becomes very hot. The printer is capable of printing in thermal transfer mode only. 1. Turn the power off and open the top cover. 2. Move the head release lever toward the front of the printer and raise the print head block. Top Cover Print Head Block Head Release Lever Fig. 7-1 3. Fit the protrusion of the guide wheel into the notch of the ribbon core (take-up side). 4.
EO1-33019 7. LOADING THE RIBBON 7. LOADING THE RIBBON 5. Set the ribbon core (supply side) by fitting the protrusion into the notch. Fig. 7-3 6. Turn the guide wheel in the direction indicated by the arrow to remove any slack on the ribbon. NOTE: Make sure that the ribbon has no wrinkles and the protrusions are fitted into the notches of the ribbon cores. Guide Wheel Fig.
EO1-330019 8. LOADING THE PAPER 8. LOADING THE PAPER 8. LOADING THE PAPER WARNING! Be careful when handling the print head as it becomes very hot. This supply holder accepts four sizes of label core: 38 mm, 40 mm, 42 mm and 76.2 mm. When using a paper roll of 38 mm, 40 mm or 42 mm, remove the spacers from the supply holders using the following procedure. 1. Remove the supply cover. 2. Push both hooks of the spacer to remove it from the supply holder. Keep the removed spacers safe. Supply Holder Fig.
EO1-330019 8. LOADING THE PAPER 8. LOADING THE PAPER 4. Put the paper roll and supply holders on the supply holder unit. NOTE: The paper must be loaded so that the print side faces upward. Paper wound inside. Fig. 8-4 5. Push both sides of the supply holder guides against the paper roll, then lock them with the lock lever. NOTE: Make sure that the supply holders rotate slightly. Paper Roll Paper Guide Lock Lever Supply Holder Supply Holder Guide Fig. 8-5 Lock Lever 6.
EO1-330019 8. LOADING THE PAPER 8. LOADING THE PAPER 10. For details on changing the black mark sensor position according to the black mark position, refer to the Section “Setting the black mark sensor position”. When using the round or pre-printed label, refer to the Section “Setting the feed gap sensor position” and adjust the sensor position. 11. Draw the label onto the platen. Close the sensor cover and return the lock lever to lock the sensor cover tight. 12.
EO1-330019 8. LOADING THE PAPER 8. LOADING THE PAPER 13. Close the top cover, and then attach the supply cover to the supply holder unit. (Refer to section 6.2 INSTALLING THE SUPPLY COVER.) Paper loading is now complete. Top Cover Batch type: Fig. 8-9 Cutter type: Where a cutter is fitted load the paper as standard and feed it through the cutter module. NOTE: When using the cutter, be sure to cut the backing paper between the labels.
EO1-330019 8. LOADING THE PAPER 8. LOADING THE PAPER ■ Setting the black mark sensor position 1 Fold over the end of the label. Then, move sensor knob A in a the horizontal direction so that the mark on the sensor cover aligns with the black mark. Remember the number that centre of the sensor knob A is positioned at. Set the sensor knob B to the same position number. Black Mark 1 2 3 4 5 Sensor knob A Sensor Cover Fig.
EO1-330019 8. LOADING THE PAPER 8. LOADING THE PAPER ■ Setting the feed gap sensor position 1 Move sensor knob A in a horizontal direction so that the mark on the sensor cover aligns with the centre of the label gap. Remember the number that the centre of the sensor knob A is positioned at. Set sensor knob B to the same position number. The centtre of the gap 1 2 3 4 5 Sensor Knob A Sensor Cover Feed Gap Sensor Position Fig.
EO1-33019 9. THRESHOLD SETTING 9. THRESHOLD SETTING 9. THRESHOLD SETTING For the printer to maintain a constant print position it uses the transmissive sensor to measure the amount of light passing through the gap between labels. When the paper is pre-printed, the darker (or more dense) inks can interfere with this process causing paper jam errors. To eliminate this problem a minimum threshold can be set for the sensor in the following way. (1) The power is off.
EO1-33019 10. CARE/HANDLING OF THE PAPER AND RIBBON 10. CARE/HANDLING OF THE PAPER AND RIBBON 10. CARE/HANDLING OF THE PAPER AND RIBBON CAUTION: Be sure to read carefully and understand the Supply Manual. Ask your nearest authorized TOSHIBA TEC representative for the Supply Manual. Use only paper and ribbon which meet specified requirements. Use of non-specified paper and ribbon may shorten the head life and result in problems with bar code readability or print quality.
EO1-33019 11. GENERAL MAINTENANCE 11.1 CLEANING 11. GENERAL MAINTENANCE WARNING! Be careful when handling the print head as it becomes very hot. 11.1 CLEANING WARNING! 1. Be sure to disconnect the power cord prior to performing any maintenance. 2. DO NOT POUR WATER directly onto the printer. CAUTION: 1. Do not use any sharp objects to clean the print head and platen. Doing so may damage them, causing poor print quality or missing dots. 2. Never use organic solvents like thinners or venzene for cleaning.
EO1-33019 11. GENERAL MAINTENANCE 11.2 COVERS 6. Clean the platen with a cloth moistened with alcohol. 7. With a soft cloth, remove any dust or glue from the detection area of the sensors and paper path. Black mark/Feed gap sensor Platen Fig. 11-2 8. Remove the supply holder rollers from the supply holder unit. Remove any dust from the recessed portions of the base and wipe glue from the rollers with a slightly moistened soft cloth.
EO1-33019 11. GENERAL MAINTENANCE 11.3 REMOVING JAMMED PAPER 11.3 REMOVING JAMMED PAPER 1. Turn the power off. 2. Open the top cover. 3. Move the head release lever toward the front of the printer to raise the print head block. 4. Remove the ribbon and paper. 5. Release the lock lever in the direction indicated by the arrow, and gently lift the sensor cover. 6. Remove the jammed paper. DO NOT USE any sharp implement or tool as these could damage the printer. 7.
EO1-33019 11. GENERAL MAINTENANCE 11.3 REMOVING JAMMED PAPER 2. Fit the enclosed Allen Key into the right side of the cutter unit to rotate the cutter manually. Remove the jammed paper and any paper particles from the cutter. 3. Clean the cutter with dry cloth. Allen Key Cutter Fig. 11-6 4. Assemble in the reverse order of removal. ■ Cleaning the Strip Unit WARNING! 1. Be sure to disconnect the power cord before cleaning the strip unit. 2. Do not touch the moving parts.
EO1-33019 12. TROUBLESHOOTING 12. TROUBLESHOOTING 12. TROUBLESHOOTING WARNING! If you cannot solve a problem with the following solutions, do not attempt to repair it yourself. Turn the power off, unplug the printer, then contact your TOSHIBA TEC representative for assistance. If the error lamp lights during printing, refer to the following troubleshooting to solve the problem. Error type PAPER JAM Solution Problem 1. The paper is not fitted correctly. 1. Reload the paper correctly.
EO1-33019 12. TROUBLESHOOTING 12. TROUBLESHOOTING Error type HEAD ERROR Solution Problem This message is displayed when sending 1. Restart the printing by pressing the [PAUSE] key. the head broken check command ([ESC] HD001 [LF] [NUL]) and the print head has 2. Replace the print head. a broken element. CUTTER ERROR Paper is jammed in the cutter. Remove the jammed paper and feed the undamaged media through the cutter (See page 11-3). → Press the [PAUSE] key.
EO1-33019 APPENDIX APPENDIX APPENDIX ■ ASCII Code Chart ■ Font Sample ■ Barcode Sample 13-1
EO1-33019 INDEX INDEX INDEX A P AC Power inlet ........................................ 3-1 Auto media feed ..................................... 4-1 Paper ............................................. 2-2, 10-1 Paper jam ............................................. 12-1 Power consumption ................................ 2-1 Power cord ...................................... 1-1, 6-2 Power switch .......................................... 3-1 Print head ...............................
E PRINTED IN JAPAN EO1-33019
