User guide

43
EN
Section 11
Troubleshooting
Troubleshooting
If the camcorder fails to function as expected, check the list of the common problems below.
Problem/Situation Remediation/Solution
Cannot turn on the camcorder.
The power turns off suddenly.
• Power is off. Press the [Power Button] to turn on.
• Battery pack is weak or depleted. Recharge the camcorder
battery.
The les on the memory card do
not display smoothly when the
LCD shows the “!” marking.
• The “!” symbol means the Micro SD card is too low of a speed
or contains corrupted les. The way to solve this condition is
to format Micro SD card by the camcorder instead of a PC
(Please refer to the detailed Format instruction in Section 4).
• The card has some problems and can not be recognized.
Change the card with another one.
• Or please change the Micro SD card to a high speed one.
Cannot take video/photo.
• Memory is full. Delete some unnecessary videos/photos or
insert a new Micro SD card.
• Memory is not full. Unplug and plug back in the Micro SD
card and try again.
• Power is off. Press the [Power Button] to turn on.
The camcorder is frozen.
• Please press the [Reset Button]. Then, turn on the camera
again.
The date imprinted on the photo
is incorrect
• Set the date and time in the [SETTINGS] menu.
Why do some of my indoor
photos look blurry and dark?
• Poor lighting. Take photo in better lighting.
• The camcorder extends photo exposure time under low light/
indoor condition. Keep the camcorder (and the target subject)
steady for several seconds when taking photos.
• Place the camcorder on a at and steady surface, or use a
tripod when take photo.
The color of the video/photo is
not natural.
• Select the proper white balance option to match the light
source.
After connecting the USB cable
to the computer, ……
• The disk [DV] indicates the internal memory of the camcorder.
• [Removable Disk] indicates the external memory (memory
card installed in the camcorder).
• The disk [DVAP] shows the built-in Camcorder UPLOADER
application is saved at this disk. Please DO NOT format
this disk or delete the application inside; otherwise, the
Camcorder UPLOADER application may not function.