User's Manual Satellite U840W series
Satellite U840W series Table of Contents Preface General Precautions Chapter 1 Getting Started Equipment checklist ............................................................................. 1-1 Getting Started ....................................................................................... 1-2 Chapter 2 The Grand Tour Front with the display closed ............................................................... 2-1 Left side ......................................................................
Satellite U840W series HW Setup .............................................................................................. 4-15 TOSHIBA PC Health Monitor .............................................................. 4-21 System Recovery ................................................................................ 4-22 Chapter 5 Power and Power-Up Modes Power conditions ................................................................................... 5-1 Monitoring of power condition ............
Satellite U840W series Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein. First edition May 2012 Copyright authority for music, movies, computer programs, databases and other intellectual property covered by copyright laws belongs to the author or to the copyright owner.
Satellite U840W series MultiMediaCard and MMC are trademarks of MultiMediaCard Association. QUALCOMM is a trademark of Qualcomm Incorporated, registered in the United States and other countries. ATHEROS is a trademark of Qualcomm Atheros, Inc., registered in the United States and other countries. Realtek is a registered trademark of Realtek Semiconductor Corporation. Other trademarks and registered trademarks not listed above may be used in this manual.
Satellite U840W series Contact Address: TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 Telephone: (949) 583-3000 EU Declaration of Conformity This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CEMarking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA’s web site http://epps.toshiba-teg.com on the Internet.
Satellite U840W series Industrial Environments (e.g. environments where a mains voltage of 380 V three-phase is used) Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA. The consequences of the use of this product in non-approved working environments may be: Interference with other devices or machines in the near surrounding area.
Satellite U840W series Cet appareil numérique de la class B respecte toutes les exgences du Règlement sur le matériel brouileur du Canada. Following information is only valid for EU-member States: Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries and accumulators can be disposed of with the product. They will be separated at the recycling centres.
Satellite U840W series These symbols may not stick depending on the country and region where you purchased. Following information is only for India: The use of this symbol indicates that this product may not be treated as household waste. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.
Satellite U840W series Battery is a consumption product, since the battery time depends on the usage of your computer. If the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure. ENERGY STAR® Program Your Computer model may be ENERGY STAR® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies.
Satellite U840W series Preface Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
Satellite U840W series Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read.
Satellite U840W series General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
Satellite U840W series Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress. Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm.
Satellite U840W series Chapter 1 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Satellite U840W series TOSHIBA Web Camera Application TOSHIBA Face Recognition TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility TOSHIBA Split Screen Utility User's Manual (this manual) You may not have all the software listed above depending on the model you purchased. Getting Started All users should be sure to read the section Starting up for the first time.
Satellite U840W series Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power. The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use this computer in almost any country/region.
Satellite U840W series 1. Connect the power cord to the AC adaptor. Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the right of the computer. Figure 1-3 Connecting the DC output plug to the computer 2 1 1. DC IN 19V jack 3. 2.
Satellite U840W series Figure 1-4 Opening the display panel 1 1. Display panel Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage. Do not press or push on the display panel. Do not lift the computer by the display panel.
Satellite U840W series 2. Press and hold the computer's power button for two or three seconds. Figure 1-5 Turning on the power 1 1. Power button Starting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to read the Software License Terms carefully.
Satellite U840W series Do not turn the computer or peripheral devices back on immediately - wait a short period to avoid any potential damage. Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode. In this mode data is maintained in the computer's main memory so that when you turn on the power again, you can continue working right where you left off.
Satellite U840W series Restores the previous working environment more rapidly than does the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature. Allows the use of the panel power off feature. Executing Sleep Mode You can enter Sleep Mode in one of three ways: Click Start, point to the arrow icon ( ) and then select Sleep from the menu. Close the display panel.
Satellite U840W series Do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media or other external memory devices. Data will be lost. Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the Hard Disk Drive when the computer automatically shuts down because of a low battery condition. You can return to your previous working environment immediately when you turn on the computer.
Satellite U840W series Restarting the computer Certain conditions require that you reset the computer, for example if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: Click Start, point to the arrow icon ( ) and then select Restart from the menu.
Satellite U840W series Chapter 2 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to Appendix C, Legal Footnotes. Please handle your computer carefully to avoid scratching or damaging the surface.
Satellite U840W series Power indicator The Power indicator normally glows white when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will flash amber - approximately two seconds on, two seconds off. Wireless communication indicator The Wireless communication indicator glows amber when the Bluetooth, Wireless LAN or Wireless WAN functions are turned on. Only some models are equipped with Bluetooth and Wireless LAN functions.
Satellite U840W series LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), or Fast Ethernet LAN (100 megabits per second, 100BASE-TX). Refer to chapter 3, Operating Basics, for details. Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. Universal Serial Bus (USB 3.0) ports Two Universal Serial Bus ports, which comply to the USB 3.
Satellite U840W series Microphone jack A 3.5 mm mini microphone jack enables connection of a three-conductor mini jack for stereo microphone input. The jack with the icon ( function. ) has Sleep and Music The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external microphone and headphones to be connected via the appropriate jacks. Universal Serial Bus (USB 3.0) port One Universal Serial Bus port, which complies to the USB 3.
Satellite U840W series Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. Figure 2-4 The underside of the computer 1 2 1. Force Shut down hole 2. Cooling vents Force Shut down hole Insert a slender object such as a needle into this hole to force shut down the computer when the system is hung up. Cooling vents The cooling vents help the processor to avoid overheating.
Satellite U840W series Figure 2-5 The front of the computer with the display panel open 1 2 3 4 8 5 9 7 6 8 12 11 10 7 1. Wireless communication antennas (not shown)* 2. Microphone 3. Web Camera LED 4. Web Camera 5. Display screen 6. Power button Wireless communication antennas 7. Stereo speakers 8. Display hinges 9. Keyboard 10. Touch Pad 11. Touch Pad control buttons 12. LCD Sensor switch (not shown) Some computers in this series are equipped with the Wireless LAN/Bluetooth antennas.
Satellite U840W series Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph. Enables the transmission of video and use of video chat via the internet using specialized applications.
Satellite U840W series Keyboard The internal keyboard provides the dedicated cursor control keys, and Keys. Refer to the The Keyboard section in Chapter 3, Operating Basics, for details. Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on-screen pointer. For more information, please refer to the Using the Touch Pad in Chapter 3, Operating Basics.
Satellite U840W series Battery pack This product includes a battery pack inside. However, please do not attempt to dismount or replace it by yourself. Please contact an authorized Toshiba service provider, if necessary. The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected. For more detailed information on the use and operation of the battery pack please refer to Chapter 5, Power and Power-Up Modes.
Satellite U840W series Under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, the SSD may be vulnerable to data retention errors. Legal Footnote (Hard Disk Drive (HDD) Capacity) For more information regarding Hard Disk Drive (HDD) Capacity, please refer to Appendix C, Legal Footnotes. RTC battery The internal RTC battery backs up the Real Time Clock (RTC) and calendar.
Satellite U840W series Intel® Display Power Saving Technology Intel GPU model may include the Display Power Saving Technology feature that can save the computer's power consumption by optimizing picture contrast on the internal LCD. This feature can be used if the computer is: running under battery mode using the internal LCD display only The Display Power Saving Technology feature is enabled at factory default. If you want to disable the feature, you can disable it.
Satellite U840W series When Intel® Rapid Start Technology is enabled, switching from Sleep Mode to Hibernation Mode consumes power. When you carry your computer aboard on an aircraft or in places where electronic devices are regulated or controlled, always power off your computer. When Intel® Rapid Start Technology is enabled, Wake-up on LAN, Wake-up on USB or Wake-up from Sleep Mode automatically functions are not available when the computer has been switched from Sleep Mode to Hibernation Mode.
Satellite U840W series Chapter 3 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go. Figure 3-1 Touch Pad and Touch Pad control buttons 1 2 1. Touch Pad 2 2.
Satellite U840W series 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages. In use there are different types of keys, specifically typewriter keys, function keys, soft keys, Hot keys and Windows special keys. Never remove the key caps on your keyboard. Doing so could cause damage to the parts under the key caps.
Satellite U840W series Soft keys: FN key combinations The FN (function) is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features. Please note that some software may disable or interfere with soft-key operations, and that the soft-key settings are not restored when the computer returns from Sleep Mode. Hot key functions Hot key functions let you enable or disable certain features of the computer.
Satellite U840W series Special function mode Standard F1F12 mode Function F1 FN + F1 Launches the help file supplied with the software. F2 FN + F2 Decreases the computer's display panel brightness in individual steps. F3 FN + F3 Increases the computer's display panel brightness in individual steps. F4 FN + F4 Changes the active display device. To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
Satellite U840W series Windows special keys The keyboard provides two keys that have special functions in Windows, the Windows Start Button key activates the Start menu while the application key has the same function as the secondary (right) mouse button. This key activates the Windows Start menu. This key has the same function as the secondary (right) mouse button.
Satellite U840W series Do not lock the computer using the Windows logo ( ) + L keys when running the TOSHIBA VIDEO PLAYER. The TOSHIBA VIDEO PLAYER does not have a parental control function. In order to protect copyrights, the Windows Print Screen function is disabled when TOSHIBA VIDEO PLAYER is running. (Print Screen functions are disabled even when running other applications besides TOSHIBA VIDEO PLAYER and when TOSHIBA VIDEO PLAYER is minimized.
Satellite U840W series 2. When a DVD-Video disc is set in the external DVD drive, if the application selection screen appears, select Play DVD movie (using TOSHIBA VIDEO PLAYER) to launch the TOSHIBA VIDEO PLAYER. Select Start -> All Programs -> Media & Entertainment -> TOSHIBA VIDEO PLAYER to start TOSHIBA VIDEO PLAYER. Operating TOSHIBA VIDEO PLAYER Notes on Using TOSHIBA VIDEO PLAYER. Screen display and available features may vary amongst DVD-Videos and scenes.
Satellite U840W series Due to the possibility of impact on vision development, viewers of 3D video images should be aged 6 or older. Children and teenagers may be more susceptible to health issues associated with viewing in 3D and should be closely supervised to avoid prolonged viewing without rest. Avoid use of the 3D function when under the influence of alcohol. Please read the user’s manual that comes with the computer carefully before using the 3D playback function.
Satellite U840W series You may experience some time lag if you perform any of the following operations when the “Video Display Window” is at full-screen size. Bring up windows such as [Right-Click Menu], [Settings Window], [Title/Chapter Search], [File Select] or [Error Message]. Operate on Windows Operate on other applications Please make sure AC adapter is used when playing with the enabled 3D playback feature. 3D playback occurs only in full-screen size.
Satellite U840W series Always turn off wireless functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors. Radio waves can cause malfunction of such equipment, possibly resulting in serious injury. It may not be possible to make a network connection to a specified network name using the ad hoc network function.
Satellite U840W series Security TOSHIBA strongly recommend that you enable encryption functionality, otherwise your computer will be open to illegal access by an outsider using a wireless connection. If this occurs, the outsider may illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof.
Satellite U840W series Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers, printers and mobile phones. When it is enabled, Bluetooth provides the wireless personal area network environment which is safe and trustworthy, that is quick and easy. You cannot use the computer's built-in Bluetooth functions and an external Bluetooth adaptor simultaneously.
Satellite U840W series 2. Multi-user considerations: The use of Bluetooth is not supported in a multi-user environment. This means that, when you use Bluetooth, other users that are logged into the same computer will not be able to use this type of functionality. Product Support: The latest information regarding operating system support, language support or available upgrades can be found on our web site http:// www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or www.pcsupport.toshiba.
Satellite U840W series Do not connect any other cable to the LAN jack except the LAN cable. Otherwise, malfunctions or damage may occur. Do not connect any power supplying device to the LAN cable that is connected to the LAN jack. Otherwise, malfunctions or damage may occur. 1. 2. Turn off the power to all external devices connected to the computer. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 3-3 Connecting the LAN cable 1 2 1. LAN jack 3.
Satellite U840W series Memory media The computer is equipped with a Memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants. Keep foreign objects out of the Memory media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the Memory media slot.
Satellite U840W series protected material on another computer or other device, and you may not reproduce any copyrighted material except for your personal enjoyment. Below is a simple explanation for distinguishing SD memory cards from SDHC and SDXC memory cards. SD, SDHC and SDXC memory cards appear the same externally. However, the logo on memory cards is different, so pay careful attention to the logo when purchasing. The SD memory card logo is ( ).
Satellite U840W series Do not touch the metal part of a card or expose it to liquids or let it get dirty. After using card, return it to its case. The card is designed so that it can be inserted only one way. Do not try to force the card into the slot. Do not leave a card partially inserted in the slot. Press the card until you hear it click into place. Set the write-protect switch to the lock position, if you do not want to record data.
Satellite U840W series Figure 3-5 Inserting a memory media 1 1. Memory media slot 2 2. Memory media Make sure memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it. When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
Satellite U840W series Connecting the HDMI out port 1. 2. Plug one end of the HDMI cable into the HDMI in port of the HDMI display device. Plug the other end of the HDMI cable into the HDMI out port on your computer. Figure 3-6 Connecting the HDMI out port 2 1 1. HDMI out port 2. HDMI cable Please do not plug/unplug an HDMI device under the following conditions: The system is starting up. The system is shutting down.
Satellite U840W series Be sure to use the HotKey to select the display device before starting to play video. Do not change the display device while playing video. Do not change the display device under the following conditions. While data is being read or written. While communication is being carried out. Select HD Format To select the display mode, follow the steps as detailed below: 1. 2. 3. 4. 5. 6. 7. Click Start and click Control Panel. Click Appearance and Personalization. Click Display.
Satellite U840W series Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use.
Satellite U840W series Audio Enhancements In order to apply the sound effects for your current speaker, follow the steps below. 1. 2. 3. Right click on the Speakers icon on the Taskbar, and select Playback devices from the sub menu. Select Speakers, and click Properties. On the Enhancements tab select the sound effects you would like, and click Apply. Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek HD Audio Manager.
Satellite U840W series To open the Screen Resolution dialog, click Start -> Control Panel -> Appearance and Personalization -> Display -> Change display settings. If you are running some applications (for example a 3D application or video playback and so on), you may see some disturbance, flickering or frame dropping on your screen. If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly. Disabling Windows Aero™ may also help correct this issue.
Satellite U840W series Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injury. Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data. Never transport your computer with any cards installed - this may cause damage to either the computer and/or the card resulting in product failure.
Satellite U840W series Chapter 4 Utilities & Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable).
Satellite U840W series When system needs to be restarted because of Windows update, drivers update or applications installation, please Shut down or Restart accordingly. If not, those changes will not be reflected to the system properly with Hi-Speed Start Mode. When setting password (e.g. user password, HDD password), please enter it using keyboard. When the system is booting in Hi-Speed Start Mode, there are some limitations on the settings at BIOS Setup.
Satellite U840W series Bluetooth Stack for Windows by Toshiba This software enables communication between the computer and external Bluetooth devices such as printers and mobile phones. Bluetooth functions cannot be used in models that do not have a Bluetooth module installed. TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides access to specific tools, utilities and applications that make the use and configuration of the computer easier.
Satellite U840W series TOSHIBA Service Station This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited amount of system information, which will be treated in strict accordance with the rules and regulations as well as applicable data protection law.
Satellite U840W series TOSHIBA Split Screen This utility enables you to create multiple display Utility zones on a screen and to fit the active windows to within those zones. You can quickly access this utility by clicking the utility icon on the task bar. For more information, please refer to the TOSHIBA Split Screen Utility Help. TOSHIBA Wireless LAN Indicator TOSHIBA Wireless LAN Indicator utility displays the system's Wireless LAN connection status on the logon screen.
Satellite U840W series TOSHIBA Resolution+ The plug-in lets you upconverts wmv and mp4 Plug-in for Windows videos on Windows Media Player. Media Player For more information, please refer to the TOSHIBA Resolution+ Plug-in for Windows Media Player Help. To access it, click Start -> All Programs -> TOSHIBA -> Media & Entertainment -> TOSHIBA Resolution+ Plug-in for Windows Media Player - Help. You may not have all the software listed above depending on the model you purchased.
Satellite U840W series Intelligent power supply *1 A microprocessor in the computer's intelligent power supply detects the battery's charge, automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor. This can be specified in the Power Options. Battery save mode *1 This feature lets you configure the computer in order to save battery power. This can be specified in the Power Options.
Satellite U840W series USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports. For example, if a mouse or USB keyboard is connected to a USB port, clicking the mouse button or pressing the keyboard will wakeup the computer.
Satellite U840W series When Sleep and Charge function is enabled, USB bus power (DC5V) will be supplied to compatible ports even when the power of the computer is turned OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC5V).
Satellite U840W series When Sleep and Music function is enabled, it is not possible to mute sound from the speaker even by connecting headphones to the Headphone jack. There is also no sound from the headphone. When Sleep and Music function is enabled, it is possible to play sound from the computer’s speaker by connecting an audio cable to the Microphone jack. When using the Sleep and Music function, connect the computer and Audio device with an audio cable.
Satellite U840W series Battery Settings This utility can be used to specify the lower limit of remaining battery life for Sleep and Charge. Move the slider bar to specify the lower limit. If the remaining battery life falls below the setting, the Sleep and Charge function will be stopped. Clearing the "Enable under Battery Mode" check box sets the utility to only charge when the AC adaptor is connected.
Satellite U840W series OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF. How to register the Face Recognition Data Take a picture for facial verification purposes, and register the data needed when you log in. To register the data needed when you log in, follow the steps as described below: 1. To launch this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Face Recognition. The Registration screen is displayed for a logged-in user whose face has not been registered. 2.
Satellite U840W series 9. Register the account. Fill in all the fields. 10. The Management screen is displayed. The registered account name will be displayed. Clicking on it will cause the captured image of your face to be displayed on the left. How to Delete the Face Recognition Data Delete image data, account information, and personal record data created during registration. To delete the Face Recognition Data, follow the steps as described below: 1. 2. 3.
Satellite U840W series 5. 6. Verification will be performed. If the authentication is successful, the image data taken in step 4 will be faded in and placed over one another. If an error occurs during authentication, you will be returned to the Select Tiles screen. The Windows Welcome screen will be displayed, and will be logged in automatically to Windows. 1:1 Mode Login screen 1. 2. 3. 4. 5. 6. 7. 8. Turn on the computer. The Select Tiles screen will be displayed. Select Start face recognition ( ).
Satellite U840W series Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> Supervisor password This utility lets you do the following: Register or delete the Supervisor Password. Specify restrictions for general users. Starting the computer by password If you have already registered a user password, there is one way to start the computer: Enter the password manually.
Satellite U840W series HW Setup window The HW Setup window contains a number of tabs (General, Password, Display, Boot Setting, Keyboard, USB, LAN and SATA) to allow specific functions of the computer to be configured. In addition there are also three buttons : OK, Cancel and Apply. OK Accepts your changes and closes the HW Setup window. Cancel Closes the window without accepting your changes. Apply Accepts all your changes without closing the HW Setup window.
Satellite U840W series 2. 3. Click OK. The following message appears, allowing you to verify the password. Verify Password: If character strings match, the password is registered. Click OK. If they do not match, the following message appears. You must repeat from step 1. Entry Error!!! To delete a user password: 1. 2. 3. Select Not Registered to display the following prompt: Enter Password: Enter the currently registered password. The character string you enter is displayed as a string of asterisks.
Satellite U840W series Boot Priority Options This tab allows you to set the priority for booting the computer. The Boot Priority Options setting window will be displayed. Click the up and down arrow buttons to adjust the priority. You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: N Selects the network. 1 Selects the built-in Hard Disk Drive. C Selects the CD-ROM*1. M Selects the USB memory drive.
Satellite U840W series Disabled Disables the Panel Open - Power On function. (Default) The Panel Open - Power On feature is supported with some models. Keyboard This tab allows you to set conditions for the Keyboard. Function Keys mode (without pressing FN first) This feature allows you to configure the Function Keys Mode. For the Hot key functions can be performed, please refer to the Hot keys section in Chapter 3, Operating Basics.
Satellite U840W series Enabled Enables the internal USB 3.0 controller. (Default) Disabled Disables the internal USB 3.0 controller. LAN Wake-up on LAN This feature lets the computer's power be turned on from shutdown when it receives a wake-up packet (Magic packet) from the LAN. The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature.
Satellite U840W series TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health and the system cooling, informing you of significant system conditions. This application recognizes the system and individual component serial numbers, and will track specific activities related to the computer and their usage.
Satellite U840W series No matter which method is used, the TOSHIBA PC Health Monitor explanation screen will be displayed. Clicking Next will display the "PC Health Monitor Software Notice & Acceptance" screen. Please carefully read the information displayed. Selecting ACCEPT and clicking OK will enable the program. By enabling the TOSHIBA PC Health Monitor software, you agree with these terms and conditions and to the use and sharing of the collected information.
Satellite U840W series Check your Windows® manual for more information on backing up your system (including the system image backup feature). Creating Recovery Media This section describes how to create Recovery Media. Be sure to connect the AC adaptor when you create Recovery Media. Be sure to close all other software programs except the Recovery Media Creator. Do not run software such as screen savers which can put a heavy load on the CPU. Operate the computer at full power.
Satellite U840W series 2. 3. 4. 5. Turn on your computer and allow it to load the Windows 7 operating system from the Hard Disk Drive as normal. Insert the first blank disc into the optical disc drive tray, or Insert the USB Flash Memory into one available USB port. Double click the Recovery Media Creator icon on the Windows 7 desktop, or select the application from Start Menu. After Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the Create button.
Satellite U840W series Recovery Media Creator can not be launched because there is no recovery partition." When there is no recovery partition, the Recovery Media Creator cannot make Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", please contact TOSHIBA support for assistance.
Satellite U840W series Chapter 5 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging batteries, tips for saving battery power, and information on the different power-up modes.
Satellite U840W series Monitoring of power condition As shown in the below table, the DC IN/Battery and Power indicators on the system indicator panel alert you to the computer’s operating capability and battery charge status. DC IN/Battery indicator Check the DC IN/Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected.
Satellite U840W series Battery This section explains battery types, use, recharging methods and handling. Battery types The computer has different types of batteries. Battery pack When the AC adaptor is not connected, the computer's main power source is this lithium ion battery pack, also referred to in this manual as the main battery.
Satellite U840W series Charging the batteries When the power in the battery pack becomes low, the DC IN/Battery indicator will flash amber to indicate that only a few minutes of battery power remain. If you continue to use the computer while the DC IN/Battery indicator flashes, the computer will enable Hibernation Mode so that you do not lose any data, and automatically turn itself off. You must recharge a battery pack when it becomes discharged.
Satellite U840W series The battery has completely discharged and been left in the computer for a long time. In such cases you should follow the steps as detailed below: 1. 2. 3. Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. Charge the battery until the DC IN/Battery indicator glows white.
Satellite U840W series Whether you enable Sleep and Charge function. Batteries exhausted time When you turn off the power of your computer with batteries fully charged, the batteries will be exhausted within the following approximate period. Battery type Sleep Mode Shut Down Mode Battery pack 3.
Satellite U840W series Sleep Mode: Data will be maintained in the computer's memory. Please refer to the sections Turning on the power and Turning off the power in Chapter 1, Getting Started for further information. Windows utilities You can configure various settings associated with both Sleep Mode and Hibernation Mode within the Power Options (to access it, Start -> Control Panel -> System and Security -> Power Options).
Satellite U840W series Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Satellite U840W series Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support.
Satellite U840W series Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals.
Satellite U840W series the indicator is glowing, the computer is connected to a live external power source. Hardware and system checklist This section discusses problems caused by your computer’s hardware or attached peripherals.
Satellite U840W series Problem Procedure AC adaptor doesn’t power the computer Check the connections to make sure that the power cord/adaptor is firmly connected to the computer and a working power outlet. Check the condition of the cord and terminals. If the cord is frayed or damaged it should be replaced, while if the terminals are soiled, they should be cleaned with a clean cotton cloth. If the AC adaptor still does not power the computer, you should contact TOSHIBA Support.
Satellite U840W series Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost. The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps: 1. 2. 3. 4. 5. Press and hold the F2 key, and then turn on the computer - the BIOS setup utility will load. Set the date in the System Date field. Set the time in the System Time field. Press F10 - a confirmation message will be displayed.
Satellite U840W series Problem Procedure Markings appear on the computer's display panel. These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner.
Satellite U840W series Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your memory media card for further information. You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it is not write protected.
Satellite U840W series Problem Procedure The on-screen pointer moves too fast or too slow In this instance, you should initially try changing the speed setting within the Mouse Control utility. 1. 2. 3. To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse. Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click OK. If you are still unable to resolve the problem, contact TOSHIBA Support.
Satellite U840W series Problem Procedure The on-screen pointer moves too fast or too slow In this instance, you should initially try changing the speed setting within the Mouse Control utility. 1. 2. 3. The on-screen pointer moves erratically To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse. Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click OK.
Satellite U840W series Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Select the "Enable Sleep and Charge" check box in the TOSHIBA Sleep utility to enable this function. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons. When this happens, disconnect an external device if some external devices are connected.
Satellite U840W series Problem Procedure The "USB Wakeup function" does not work. When Sleep and Charge function is enabled, the "USB WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use an USB port that does not have the USB Sleep and Charge function or change to disable Sleep and Charge function. Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device.
Satellite U840W series Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor. Press the hot key in order to change the display priority and ensure that it is not set for the internal display only.
Satellite U840W series Problem Procedure Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off. If problems persist, consult your LAN administrator. Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 3, Operating Basics.
Satellite U840W series Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.
Satellite U840W series Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size 368.5 (w) x 200 (d) x 20.8 (h) millimeters (not including parts that extend beyond the main body).
Satellite U840W series Appendix B AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Certification agencies China: CQC U.S. and Canada: UL listed and CSA certified No.
Satellite U840W series 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China.
Satellite U840W series Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis. CPU Central Processing Unit (CPU) Performance Legal Footnotes.
Satellite U840W series conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing.
Satellite U840W series achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After going through many charge and discharge cycles, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is a normal phenomenon for all batteries.
Satellite U840W series Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media.
Satellite U840W series Appendix D Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/ n), as defined and approved by the Institute of Electrical and Electronics Engineers.
Satellite U840W series If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm Your Bluetooth product is not compatible with devices using Bluetooth Version 1.
Satellite U840W series Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use limited to 10mW e.i.r.p. within the band 2454-2483.5MHz Military Radiolocation use.Refarming of the 2.4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012. Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required.
Satellite U840W series Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, closed industrial and warehouse areas, and on board aircraft. 1. 2. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. Permitted to use for public wireless access local networks on board aircraft during a flight at the altitude not less than 3000m.
Satellite U840W series check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS 210 of Industry Canada.
Satellite U840W series Article 14 The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications is operated in compliance with the Telecommunications Act. The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.
Satellite U840W series 3. 4. 5. OF : This equipment uses OFDM modulation. 4 : The interference range of this equipment is less than 40m. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5MHz. It is possible to avoid the band of mobile object identification systems. 3. Indication for Bluetooth The indication shown below appears on this equipment. 1. 2. 3. 4. 2.4 : This equipment uses a frequency of 2.4 GHz. FH : This equipment uses FH-SS modulation.
Satellite U840W series Realtek® RTL8188CE Wireless LAN 802.11n PCI-E NIC b/g/n Wireless LAN The Name of the radio equipment: RTL8188CE DSP Research, Inc. Approval Number: D100075001 Realtek® RTL8723AE Wireless LAN 802.11n PCI-E NIC b/g/n Wireless LAN The Name of the radio equipment: RTL8723AE DSP Research, Inc. Approval Number: D111514003 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device.
Satellite U840W series Index A opening 1-4 screen 2-7 AC adaptor additional 3-21 connecting 1-3 DC IN 19V jack 2-4 Display controller 2-10 Documentation list 1-1 Dual Pointing Device Touch Pad 6-8 B Battery extending life 5-6 monitoring capacity 5-5 real time clock 2-10, 5-3 save mode 4-7 types 5-3 Bluetooth Bluetooth Stack for Windows by Toshiba 4-3 problems 6-14 Boot Priority 4-18 C E Equipment checklist 1-1 External monitor problems 6-13 F Function keys 3-2 H Hard Disk Drive 2-9 Cleaning the com
Satellite U840W series keyboard 4-19 LAN 4-20 SATA 4-20 USB 4-19 window 4-16 user 4-14 Pointing Device Touch Pad 2-8, 3-1 Touch Pad control buttons 3-1 K Power conditions 5-1 Hibernation Mode 1-8 panel on/off 4-7, 5-7 Shut Down mode 1-6 Sleep Mode 1-7 System Auto Off 5-7 turning off 1-6 turning on 1-5 Keyboard FN Sticky key 3-4 Function keys F1...
Satellite U840W series Recovery Media 4-24 S Wireless communication 3-9 Wireless LAN problems 6-14 SD/SDHC/SDXC Card formatting 3-16 note 3-15 Security lock 3-20 Sleep Mode setting 1-7 System automatic 4-6 Sound system problems 6-12 T TOSHIBA Assist 4-3 TOSHIBA ConfigFree 4-3 TOSHIBA HDD/SSD Alert Utility 4-3 TOSHIBA PC Diagnostic Tool 4-1 U USB device problems 6-10 V Video mode 3-22 Video RAM 2-10 W Web Camera 2-7 User's Manual Index-3
Satellite U840W series Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference.
Satellite U840W series LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PC: personal computer PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock S/P DIF: Sony/Philips Digital Interface Format SD: Secure Digital SDHC: Secure Digital High Capacity SDRAM: synchronous dynamic random access memory SLI: Scalable Link Interfa
