TEC Color Printer CB-416-T3-QQ Owner’s Manual Table of Contents
We, TOSHIBA TEC Corporation of 570 Ohito Ohito-cho Tagata-Gun Shizuoka-Ken 410-2323 JAPAN, declare in our sole responsibility that this product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This accordance with the instruction manual, may cause harmful interference to radio communications.
Safety Precautions Safety Precautions Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment.
Safety Precautions WARNING This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication. ■ Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause fire or electric shock. Any other than the specified AC voltage is prohibited.
Safety Precautions WARNING (Cont.) ■ Do not cut, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause fire or electrical shock. Prohibited ■ Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or electric shock. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet.
Safety Precautions CAUTION This indicates that there is the risk of personal injury or damage to objects if the machine is improperly handled contrary to this indication. The following precautions will help to ensure that this machine will continue to function correctly.
TOC 2 Table of Contents Contents Table of Contents 1. Product Overview ................................................................................................................................................... 1 1.1 Introduction ...................................................................................................................................................... 1 1.2 Features ..........................................................................................................
TOC 1 Table of Contents 3.6 Stock .............................................................................................................................................................. 54 3.6.1 Print Method .......................................................................................................................................... 54 3.6.2 Sensor .............................................................................................................................................
Chapter 1 Product Overview 1. Product Overview 1.1 Introduction Thank you for choosing the TOSHIBA TEC CB-416-T3 color printer. This Owner’s Manual describes printer setup and installation procedures, printer properties, settings and adjustments, and maintenance information. Thus it should be read carefully to help gain maximum performance and life from the printer. For further information please refer to this manual and keep it safe for future reference. 1.
Chapter 1 1.4 Accessories and Options 1.4.1 Accessories 2 Product Overview When unpacking the printer, please make sure all accessories are packed with the printer. ✓Owner’s Manual (1 pc.) Power Cord (1 pc.) (FBC B0030202) Thermal Head Cleaner (1 pc.) (24089500013) Feed Roller Brush (1 pc.) (FMQB0047001) *To be used exclusively for the Feed Roller Fan Filter (2 sets.) (FMBB0046401) Media Slide (1 pc.) (FMCC 0032001) Black Screw (2 pcs.) (HAA-0007002) Supply Shaft Holder (1 pc.
Chapter 1 1.4.2 Cool Release Enhancement Kit Product Overview Ribbon Plate (4 pcs.) (FMCB 0095301) Mounting Screw (4 pcs.) (FMDB 0079501) D-3x5 Screw (12 pcs.) (X0140305130) SP Ribbon Guide (A) (1 pc.) (FMCB0095601) SP Ribbon Guide (B) (3 pcs.) (FMCB0095501) Ribbon Tension Sheet (4 pcs.) (FMQC0035901) Sheet Fixing Plate (4 pcs.) (FMEB0116901) 1.4.
Chapter 1 1.5 Appearance 1.5.1 Dimensions Product Overview The names of the parts or units introduced in this section are used in the following chapters. Note: Depth is 34.4 inches (875mm) when the Cutter Module is installed on the printer. 11.0(280) 20.4(520) 13.7(350) 15.1 (385) Dimensions in inches + (mm) 1.5.2 Front View Top Cover Message Display (LCD) Supply Roll Holder Supply Shaft Holder Operation Panel Supply Shaft Holder Stand Media Outlet 1.5.
Chapter 1 1.5.4 Product Overview Operation Panel Message Display (LCD) ON LINE LED (Green) POWER LED (Red) FEED Key ERROR LED (Green) POWER ON LINE ERROR FEED RESTART PAUSE PAUSE Key RESTART Key Please see Appendix 3 for further information about the Operation Panel. 1.5.
Chapter 2 Printer Installation 2. Printer Installation This chapter describes in detail how to set up the printer to get ready for printing. 2.1 Installing the Accessories First install the accessories on the printer. 2.1.1 Fan Filters 1 Unpack the Fan Filters. 2 Mount the Fan Filters over the Air Vents. Filter Pad Note: Please clean the Filter Pads periodically. See Section 5.1.3. 2.1.2 Media Slide Notes: • Either a roll of labels or tags can be loaded in the printer.
Chapter 2 2.2 Connecting the Printer to Your Computer Note: The interface cable is not included in the accessories. Printer Installation The printer can be connected to any computer, since it supports both serial and parallel interface cables. Before connecting the printer, please make sure which interface cable will be used. 1 Be sure that both printer and computer are turned off. (o) indicates OFF. Power Switch 2 Connect the interface cable to the interface connector on the printer.
Chapter 2 2.3 Connecting the Power Cord Printer Installation CAUTION! • Please turn off the printer before connecting the power cord, as this may cause an electric shock or damage to the printer. • Please use the supplied power cord only. Use of other cords may cause an electric shock or a fire. 1 Be sure that both printer and computer are switched OFF. (o) indicates OFF. Power Switch 2 Connect the supplied power cord to the AC Power Inlet of the printer.
Chapter 2 2.4 Turning on/off the Printer Printer Installation When turned on, the printer checks the print head and memory. When turned off, the printer will lose data in non-volatile memory. CAUTION! Use the power switch to turn on/off the printer. Unplugging the power cord for turning on/off the printer may cause a fire, an electric shock, or damage to the printer. Important! When the printer is connected to the computer, • Turn ON the printer before turning on the computer.
Chapter 2 2.4.2 Turning off the Printer CAUTION! • Do not turn off the printer while a label is being issued, as this may cause a paper jam or damage to the printer. • Do not turn off the printer when the ON LINE LED is blinking, as this may cause damage to the computer connected to the printer. Printer Installation 1 When turning off the printer, make sure of the following: • The “ON LINE” message is shown on the Message Display. • Both POWER and ON LINE LED’s are illuminated.
Chapter 2 2.5 Loading the Media Printer Installation Labels or tags can be loaded in the printer. The media loading procedure depends on which media is going to be used. 1 Open the Top Cover. Top Cover 2 Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit. Pinch Roller Unit Pinch Roller Lever (To ROLLER RELEASE) 3 Loosen the screw on the Supply Shaft Holder Stand. Note: The Supply Shaft cannot be kept level because of its weight, as the printer becomes older.
Chapter 2 2.5 Loading the Media (Cont.) Printer Installation 6 Turn the Supply Shaft so that the notches face upward, and the marks face the Media Inlet. 7 To attach the Supply Roll Holder (inside), fit the tooth of the Supply Roll Holder to the groove of the Supply Roll Shaft. Turn the Supply Roll Holder clockwise to the end.
Chapter 2 2.5 Loading the Media (Cont.) Note: When inserting a roll of labels or tags, push on the media core only. Otherwise, core material drags against the Supply Shaft causing telescoping of the media supply roll. Printer Installation 11 Based on width of the media measured in Step 10, push the media into the Supply Roll Holder (inside), and place it with reference to the marks on the Supply Shaft.
Chapter 2 2.5 Loading the Media (Cont.) Printer Installation 14 Loosen the two screws. Slide the Media Guides in the direction of the arrows below until they stop (completely open). Screw Screw Media Guides 15 Unroll about 1.5 to 2 inches (40 to 50cm) of the media. Note: Make sure that the leading edge of media is cut straight before inserting the media into the printer, as this may cause a media jam. 16 Insert the media into the Media Inlet.
Chapter 2 2.5 Loading the Media (Cont.) Notes: • Pass the media straight from the Supply Holder Unit to the Media Outlet to avoid skewing. • Use the marks at the Media Slide and the Media Outlet so that the media can be centered. • Be sure to take up any slack in the media. Printer Installation 18 Feed the media to the Media Outlet manually until its leading edge comes out of the Media Outlet.
Chapter 2 2.5 Loading the Media (Cont.) Printer Installation 21 Close the Top Cover gently. Make sure that the POWER LED and ON LINE LED are illuminated, and that the “ON LINE” message is shown. Press the FEED key on the Operation Panel to feed the media about 1 inch (20 to 30cm). Check that the media is fed successfully. Note: When loading labels, make a straight cut in the gap area between labels. Label Cut here. Right 2.5.
Chapter 2 2.6 Sensor Adjustments Printer Installation This section describes in detail how to adjust the media sensor positions and their sensitivity. Whenever the type of media is changed, a positional adjustment of the media sensor is needed. The media sensors are designed to keep positional alignment of the image on each label or tag when issued. Important! NEVER skip the media sensor positional adjustment. The printer has two types of media sensors: Black Mark Sensor and Feed Gap Sensor.
Chapter 2 2.6.2 Feed Gap Sensor Printer Installation When the media with gaps or rectangular holes is loaded, adjust the Feed Gap Sensor (transmissive sensor) position as follows: 1 Open the Top Cover. 2 Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit. 3 Align the Media Guides to width of the media. 4 Insert the media into the Media Inlet. • If the media with gaps is loaded, go to Step 5. • If the media with rectangular holes is loaded, go to Step 6.
Chapter 2 2.6.3 Media Sensor Sensitivity Adjustment Printer Installation Whenever the type of media is changed, adjust the media sensor sensitivity. Please note that the adjustment procedures are slightly different, depending on which type of media loaded. Media Sensor Adjustor Feed Gap Sensor Lamp Black Mark Sensor Lamp Green Red Black Mark Sensor Adjusting Knob Feed Gap Sensor Adjusting Knob Black Mark Sensor Sensitivity Adjustment 1 Open the Top Cover.
Chapter 2 2.6.3 Media Sensor Sensitivity Adjustment (Cont.) Printer Installation Feed Gap Sensor Sensitivity Adjustment (for Label with Gaps) 1 Open the Top Cover. 2 Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit. 3 Insert the label with gaps into the Media Inlet so that the Feed Gap Sensor can detect the LABEL part. 4 Lock the Pinch Roller Unit. 5 Turn on the printer. 6 Turn the Feed Gap Sensor Adjusting Knob to the left most position.
Chapter 2 2.7 Loading the Ribbons (for Hot Release Ribbons) Printer Installation This section describes in detail how to load all four ribbons in the printer. Please use the ribbon width corresponding to the media width from the table shown below. Ribbon Width 2.7 (68) 3.5 (88) 4.3 (109) Note: Media Width does not include width of the backing paper. Media Width 2 to 2.6 (50 to 65) 2.6 to 3.4 (65 to 85) 3.4 to 4.
Chapter 2 2.7.2 Loading Procedure (Cont.) Printer Installation 4 Insert the Ribbon Shaft into the Ribbon Winding Core. Fit the protrusion of the Ribbon Shaft into the notch of the Ribbon Winding Core. Insert the other Ribbon Shaft into the Ribbon Feed Core in the same manner. Ribbon Winding Core Ribbon Feed Core Protrusion Notch Ribbon Shaft 5 Attach the Ribbon Stoppers gently to each Ribbon Shaft. CAUTION! Push in the Ribbon Stoppers gently. Otherwise, damage may occur.
Chapter 2 2.7.2 Loading Procedure (Cont.) Printer Installation 8 Take up any slack in the ribbon. Replace the Ribbon Module into the print head block by sliding it into the end. Ribbon Module Ribbon Print Head Block 9 Turn the Head Lever to the LOCK position to secure the Ribbon Module. Take up any ribbon slack one more time by turning the Ribbon Winding Core. Ribbon Winding Core 10 Load the other three ribbons in the same manner. 11 Close the Top Cover.
Chapter 2 2.8 Loading the Ribbons (for Cold Release Ribbons) Notes: • Please see Section 1.4.2 for the part illustrations. • Installing the Cool Release Enhancement Kit allows a variety of ribbons to be loaded. 2.8.1 Precautions Printer Installation This section describes how to load the popular Cold Release Ribbons. To identify a ribbon type to be loaded, refer to the table in Section 3.8.1 or contact an authorized sales representative.
Chapter 2 2.8.2 Installing the Ribbon Plate Printer Installation WARNING! During normal printer operations, the print head will become hot. Care should be used when handling the print head to avoid personal injury. 1 Remove all Ribbon Modules from the print head blocks. Then lift one of the print head blocks. Print Head Block 2 Hold the Ribbon Plate with the pin facing inside and downwards, as illustrated below.
Chapter 2 2.8.3 Installing the SP Ribbon Guides Printer Installation 1 Remove the Guide Plates from the printer by lifting and pulling them in the direction of the arrow. Guide Plate Important! • The SP Ribbon Guide (A) with the small plastic film is exclusively for the yellow print head block. • The SP Ribbon Guides (B) with the large plastic films are for the cyan, magenta and black print head blocks. 2 Install the SP Ribbon Guides (A) and (B) in the reverse order of removal of the Guide Plates.
Chapter 2 2.8.4 Installing the Ribbon Tension Sheet Printer Installation 1 Remove the Ribbon Guide Lever from the Ribbon Cassette by removing the screw. 2 Fit the bosses on the Sheet Fixing Plate into the holes of the Ribbon Tension sheet and the aluminum frame. Secure them with the three D-3x5 screws. Note: Do not reinstall the Ribbon guide Lever, Ribbon Guide Lever Shaft and the D-3x6 screw because they are not used after the ribbon tension sheet has been installed.
Chapter 2 2.8.5 Loading the Cold Release Ribbons Note: Selecting a wrong ribbon type may cause blurred or blotted printing. Be sure to select the proper ribbon type. Printer Installation After attaching the Cool Release Enhancement Kit, the Ribbon Settings need to change. See Section 3.8.1 for more detail. 1 Open the Device Settings property page on the computer, click Ribbon Settings, and open the Ribbon Settings dialog. 2 Click the Type down arrow, and select Premium (either 109mm or 68mm).
Chapter 3 Printing 3. Printing Note: In this chapter, unless otherwise specified, “click” means click the left mouse button once. This chapter explains how to print an image or bar code using the Windows driver. First, it describes in detail how to install the printer driver. Then it describes how to modify the printer settings and fine adjustments to produce the best output. Finally it describes how to print a label. The chapter is organized as follows: 1 To install the printer driver, see Section 3.1.
Chapter 3 3.1.2 Installation Procedure (Cont.) Printing 4 TOSHIBA TEC PRINTER DRIVER Setup Wizard is initiated. Click Next. 5 To accept License Agreement, click Yes. If it is not acceptable, click No. However, the printer driver cannot be installed. 6 Choose a destination folder to install COLOR. To install it in C: \TEC_DRV\COLOR, click Next. The installation of COLOR begins. To install it in another destination, click Browse.
Chapter 3 3.1.2 Installation Procedure (Cont.) Printing 7 Remove Disk 1. Insert Disk 2 in the floppy disk drive. Click OK to continue the setup. 8 Setup Complete appears, when the setup successfully completes. Click Finish. 9 Start the Windows Explorer. Verify that the Color folder was created in the TEC_drv folder on the C drive.
Chapter 3 3.1.2 Installation Procedure (Cont.) Printing Adding the Printer (For Windows®98) Install the printer driver as follows: 1 Click the Start button. Choose Settings, and click Printers. The Add Printer icon appears. 2 Double-click the Add Printer icon, and Add Printer Wizard is initiated. Click Next to add the CB-416 printer. 3 Choose whether the printer is used as Local Printer or Network Printer. Then click Next.
Chapter 3 3.1.2 Installation Procedure (Cont.) Printing 4 Click Have Disk. 5 Type in “C:\TEC_DRV\COLOR”, and click OK. 6 Choose CB-416-T3 from the printer list, and click Next.
Chapter 3 3.1.2 Installation Procedure (Cont.) Printing 7 Choose the port that the printer is connected to, and click Next. Notes: • The ECP Printer port is recommended. • Please refer to the user's manual of your computer for further information regarding the setting of the ECP Printer port. 8 Type in a printer name that you prefer to use. Note: If no printer driver has been installed before, this printer will be used as a default printer automatically.
Chapter 3 3.1.3 Uninstalling the Printer Driver Note: Start uninstalling the printer driver after closing all application programs. Note: Remove the icon by right-clicking the icon, and choosing and clicking Delete. Printing Perform the following steps to uninstall the printer driver. 1 Click the Start button. Choose Settings, and click Printers. Choose the CB-416-T3 icon. 2 On the File menu, click Delete. Please be sure that the CB-416T3 icon is removed. The printer driver is uninstalled now.
Chapter 3 3.1.3 Uninstalling the Printer Driver (Cont.) Printing Important! When upgrading the printer driver, the folder needs to be deleted as follows: 1 Click the Start button. Choose Settings, and click Control Panel. 2 Double-click the Add/Remove Programs icon. 3 Add/Remove Programs Properties appears. Choose TOSHIBA TEC PRINTER COLOR, and click Add/Remove. 4 The Confirm File Deletion dialog box appears. Click Yes, and the removal of the printer driver begins.
Chapter 3 Printing 3.2 Properties This section summarizes the main properties that can be specified to ensure the best printer performance. Please refer to the later sections describing the property settings in detail. 3.2.1 Displaying Printer Properties 1 Click the Start button. Choose Settings, and click Printers. 2 On the File menu, click Properties. TEC CB-416-T3 Properties appears.
Chapter 3 3.2.2 Summary of Properties Note: Some of the properties may have to be set again in the application programs. 38 Printing This is a summary of the main properties for CB-416-T3. • On the Page Setup property page, specify the default label size and orientation settings. In addition, other label sizes can be created, then accessed through your application’s page setup dialog. See Section 3.3 for more detail.
Chapter 3 Printing 3.3 Page Setup This section describes in detail how to specify the default label size, orientation and how to create other label sizes that then can be accessed through an application’s page setup dialog. Click the Page Setup tab to open the Page Setup property page. 3.3.1 Selecting a label size Click the Name down arrow to select a desired label size from the predefined label sizes: 2 x 4, 4 x 4, 4 x 6 or User Defined.
Chapter 3 3.3.2 Creating a new label size Printing To create your own label size : 1 Click New, and Edit Label Stock appears. 2 Enter a new label stock name in Name. 3 Change Label Size (Width and Height) and Exposed Liner Width (Left and Right). Click OK to return to the Page Setup property page. Note: User Defined cannot be renamed. Note: Delete is grayed out when the predefined label sizes are selected. In other words, you cannot delete them.
Chapter 3 3.3.3 Orientation Notes: • A preview will be shown, as each option is selected. • The setting made in this section can be saved in the file as a preferred setting for a particular print job. See Section 3.3.4 for more detail. Printing Select the print image orientation to determine the direction that the print image will be issued • Click Portrait, and the bottom of the print image comes out of the printer first.
Chapter 3 3.3.4 Printing Miscellaneous • Click Copies to enter the default number of copies that the printer will print. • Click Advanced Options. The Advanced Options Screen appears to implement the following functions: Note: The User Commands specified here can be saved in the file as the preferred User Commands for a particular print job. See the Printing Preferences below. 42 User Commands Printer commands can be added at the beginning or the end of a print job.
Chapter 3 3.3.4 Miscellaneous (Cont.) Printing Preferences • In Printing Preferences, the preferred settings can be saved in the file for a particular print job. If several kinds of print jobs are performed, it is strongly recommended to use this function to save the preferred settings in the file for each print job. When using Printing Preferences, the following settings can be saved. For more details of each setting, see the section indicated in the right column of the table below.
Chapter 3 3.3.4 Miscellaneous (Cont.) Printing To save the settings indicated in the table, use the following procedures: 1 Click Advanced Options on the Page Setup property page. The Advanced Options screen appears. 2 Click Export. The Save Devices Settings File screen appears. 3 Type the file name in File Name. 4 Click Save. The screen returns to Advanced Options. 5 Click OK to return to the Page Setup property page. The settings shown on the table are saved in the file.
Chapter 3 3.3.4 Miscellaneous (Cont.) Printing To enable the saved settings, use the following procedures: 1 Click Advanced Options on the Page Setup property page. The Advanced options screen appears. 2 Click Import. The Open Device Settings File screen appears. 3 Select the saved file and click Open. The screen returns to Advanced Options. 4 Click OK to return to the Page Setup property page. The saved settings take effect.
Chapter 3 Printing 3.4 Graphics This section describes in detail how to specify a graphic image that will be printed on a label, color control, color registration, and spot color setup. Click the Graphics tab to open the Graphics property page. 3.4.1 Dithering Many application programs allow label or tag design with different colors and shades of gray. However each thermal print head can only print one color.
Chapter 3 3.4.2 Intensity Note: The Intensity setting has nothing to do with controlling print-head temperature. 3.4.3 Slide the lever from side to side or click either side of the arrows to control the darkness and lightness of shaded bitmap images. However the Intensity setting does not change the darkness of pure black images, or non-graphic objects, such as bar codes and text fields. Refer to the separate color print sample sheet, and compare the differences.
Chapter 3 5 Print testing runs automatically. The printed output shows how precisely the yellow bars are aligned to black. Y2 Y3 Y4 Y5 Y6 Y7 Y8 Y9 X3 X4 X5 X6 X7 X8 X9 Yellow Black X2 Notes: • The “Error Writing to LPT1” message appears when performing Align All Colors without connecting the printer to the computer. • If Align All Colors starts, it will take a long time to complete since it continues until alignment for all colors is finished.
Chapter 3 3.4.4 Color Registration (Cont.) Note: If precise adjustment cannot be made any more, this option will be grayed out. Printing 9 Click More precise adjustment is necessary. Click OK, and test printing starts automatically. Repeat Step 4 to 6 until the yellow bars in X and Y are aligned close enough to black. Yellow Y2 Y3 Y4 Y5 Y6 Y7 Y8 Y9 X2 X3 X4 X5 X6 X7 X8 X9 Y1 Black Black X1 Yellow (Color 0 - Yellow Sample after Calibration) 10 Click Print this set of figures again.
Chapter 3 3.4.6 Spot Color Printing Note: Spot Color 1 is equivalent to the position of the yellow ribbon for the 4-color process. Printing Suppose a logo needs to be printed on a label in blue and red. 1 Remove the yellow and Cyan ribbons from the printer. 2 Load the blue and red ribbons in the printer respectively. 3 Select and click 2 Spot Colors. Specify Blue, Purple in Spot Color 1, and Red, Orange in Spot Color 2. Click OK.
Chapter 3 3.5 Bar Fonts Printing This section describes how to add, delete, modify, import, export, and view available internal bar code fonts. The Bar Fonts properly format and add necessary characters to the bar codes printed when using the internal bar fonts. • Font Name lists the currently entered bar fonts and their resolution. • If the Show Supported Bar Fonts Only checkbox is marked, only the bar fonts matching current head density are shown. • Click New or Edit.
Chapter 3 3.5.1 Specifying a New Font Style Note: To specify the height of a bar code, the font size should be changed in the application programs. Notes: • Depending on which symbology is selected, the different Symbology Specific Options will be available. Click Help for more detail. • When Orientation is 90° or 270° and X dimension is 0.25 mm or over, the recommended print speed is 4 inches/s. See Section 3.6 for the print speed.
Chapter 3 3.5.1 Specifying a New Font Style (Cont.) Printing The bar fonts entered in the printer are shown in the application programs, as below.
Chapter 3 Printing 3.6 Stock This section describes how to specify the print method, sensor, and label gap. Click the Stock tab to open the Stock property page. 3.6.1 Print Method Click the Print Method down arrow, and select Thermal Transfer (Ribbon Save A). Note: The setting made in this section can be saved in the file as a preferred setting for a particular print job. See Section 3.3.4 for more detail. 3.6.2 Sensor Notes: • See Sections 2.5 and 2.6 for more detail.
Chapter 3 3.6.4 Issue Settings Printing Issue mode, cut interval and print speed can be specified. Note: The settings made in this section can be saved in the file as the printing preferences for a particular print job. See Section 3.3.4 for more detail. Note: Please select Batch Mode (with Back Feed), if the Cutter Module (option) is installed on the printer. Click the Issue Mode down arrow, and select either Batch Mode (with Back Feed) or (no Back Feed). In Cut, Disabled is selected by default.
Chapter 3 3.6.5 Printing Fine Adjustment Note: The settings made in this section can be saved in the file as the printing preferences for a particular print job. See Section 3.3.4 for more detail. In Fine Adjustment, the following can be adjusted. First mark the Set checkbox, and the items which can be adjusted will appear. Depending on the Issue Settings, some of the items cannot be adjusted. (They are grayed out.) Notes: • See Appendix 5 for further information.
Chapter 3 Printing 3.7 Options This section describes how to specify the transfer mode of graphics data and make a print density adjustment. Click the Options tab to open the Options property page. 3.7.1 Transfer Mode The type of transfer mode for graphics to the printer is specified here. Run Length Encoding is the recommended transfer mode due to its high transfer rate.
Chapter 3 3.8 Device Settings Printing This section describes how to perform maintenance and printer testing. The Device Settings property page can help determine how well the computer is communicating with the printer and verify that certain settings are correct. Click the Device Settings tab to open the Device Settings property page. Note: The “Error Writing to LPT1” message appears when trying to use the functions in the Device Settings property page without connecting the printer to your computer.
Chapter 3 3.8.1 No. Maintenance (Cont.
Chapter 3 Printing 3.9 Print Test When the installation of the printer driver and settings of the printer properties are complete, perform a print test to verify that the printer is communicating with the computer, and that the properties are set correctly. Before starting the print test, please make sure of the following: • Printer is turned on. • Interface cable is connected to the printer properly. • Top Cover is closed. • “ON LINE” is displayed on the printer’s Message Display.
Chapter 3 3.10 Printing a Label Printing To print a 4 x 4-label created using Microsoft® Word Pad, follow the instruction in this example. 1 On the File menu, click Print. Note: If another printer is selected, click the Name down arrow, and select the CB-416-T3 printer. 2 Make sure that “TEC CB-416-T3” is selected in Name. Click Properties.
Chapter 3 3.10 Printing Printing a Label (Cont.) Note: Only five property pages are available in the application programs: Page Setup, Graphics, Stock, Options, and About. 3 Be sure to check the following in each property page before printing: • Label size and orientation. See Section 3.3 for more detail. • Dithering and intensity. See Section 3.4 for more detail. • Print method, sensor, label gap, issue mode, print method, fine adjustment, and so on. See Sections 3.6 for more detail.
Chapter 3 3.10 Printing Printing a Label (Cont.
Chapter 4 Online Mode 4. Online Mode This chapter describes usage and purpose of the keys on the Operation Panel in Online Mode. When the printer is in Online Mode and connected to a computer, normal operation of printing images on labels or tags can be accomplished. 4.1 Operation Panel The figure below illustrates the Operation Panel and key functions.
Chapter 4 4.2 Operation Online Mode When the printer is turned on, the “ON LINE” message appears on the Message Display. It is shown during standby or normal printing. ON LINE The printer is turned on, standing by, or printing. NO PAPER If any error occurs during printing, an error message appears. The printer stops printing automatically. ON LINE To clear the error, press the RESTART key. The printer resumes printing.
Chapter 5 Maintenance 5. Maintenance This chapter describes how to perform normal maintenance. To maintain the printer performance and quality print, please clean the printer regularly, or whenever media or ribbons are replaced. CAUTION! • Be sure to disconnect the power cord before performing maintenance, as this may cause an electric shock. • The print heads may become hot. Do not touch the print head. • Do not pour water directly onto the printer. 5.
Chapter 5 5.1.2 Pinch Roller/Feed Roller/Media Guide Caution! Do not use the supplied Feed Roller Brush except for cleaning the Feed Roller, as it is a metal brush. Note: As a guide, please clean the Feed Roller every 100km of the printing distance. Maintenance 1 Turn off the printer. Open the Top Cover. 2 Turn the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit. Remove the loaded media from the printer.
Chapter 5 5.1.4 Covers and Panels Maintenance Wipe the cover or front panel with a dry and soft cloth. Wipe dirt with a soft cloth moistened with a little water. CAUTION! Do not use any volatile solvent including thinner and benzene, as this may cause discoloration or distortion of the cover. 5.1.5 Ribbon Modules Wipe anywhere the ribbon touches the ribbon module with a dry and soft cloth.
Chapter 6 Troubleshooting 6. Troubleshooting This chapter lists the error messages or possible problems and their solutions. Important! If a problem cannot be solved by taking actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer. Then contact an authorized service representative for assistance. 6.1 Error Messages Notes: • If an error is not cleared by pressing the RESTART key, turn the printer off and then on.
Chapter 6 Error Messages CUTTER ERROR#### Problems/Causes The media is jammed at the cutter. (Only when the Cutter Module is installed on the printer) 1 The media runs out. NO PAPER #### RIBBON ERR.####* 2 The media is not loaded properly. 3 The Supply Shaft is rotating in the wrong direction. 4 The media is slack. The ribbon is not fed successfully. The print head is overheated. EXCESS HEAD TEMP The Top Cover was opened in Online Mode.
Chapter 6 6.2 Troubleshooting Possible Problems This section describes problems that may occur when using the printer, and their causes and solutions. Possible Problems The printer will not turn on. The media is not feeding. Nothing is printed on the media. Causes 1 The power cord is disconnected. 2 The AC outlet is not functioning correctly. 3 The fuse has blown, or the circuit breaker has tripped. 1 The media is not loaded properly. 2 The printer is in an error condition.
Chapter 6 Troubleshooting 6.3 Removing Jammed Media This section describes in detail how to remove jammed media from the printer. 6.3.1 From the Pinch Roller Unit Remove the jammed media from the Pinch Roller Unit as follows: 1 Open the Top Cover. 2 Lift the Pinch Roller Lever to the ROLLER RELEASE position to open the Pinch Roller Unit. 3 Pull out the Media Pressure Plate, and remove the jammed media.
Chapter 6 6.4 When the Ribbon is Torn Apart Troubleshooting This is a quick-fix procedure just in case the ribbon is torn apart in the middle of printing. 1 Turn the printer off. Unplug the power cord. Open the Top Cover. 2 Turn the Head Lever to the OPEN position. Remove the Ribbon Module containing the torn ribbon. 3 Remove the ribbon torn from the Ribbon Module. 4 Cut the torn parts off straight. 5 Align the torn ribbon carefully, and place a piece of tape completely across both cut ends.
Appendix 1 Specifications Appendix 1 Specifications Appendix 1 describes the printer specifications and supplies for use on the CB-416-T3 color printer. A1.1 Printer This is the printer specification. Item Supply voltage Model Power consumption Operating temperature range Relative humidity Print head density Printing method Print speed Available media width (including backing paper) Effective print width (max.
Appendix 1 A1.2 Options Name Model Cutter Module CB-1204-QM Ribbon Module CB-1004-QM Specifications Description Rotary cutter for cutting media without stopping Spare ribbon module A1.3 Media Please make sure that the media that will be used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC-approved media, please contact an authorized service representative. A1.3.
Appendix 1 A1.3.1 Media Type (Cont.) Specifications The formula below shows the relation between paper roll length and paper core diameter. L= L D d t (D2 -d2 )π 4t : Paper length : Paper roll diameter : Paper core outside diameter : Paper thickness (π= 3.14...) For calculation, the units of the factors must be the same. A1.3.2 Detection Area of the Transmissive Sensor The Transmissive Sensor is movable from the center to the left edge of media.
Appendix 1 A1.3.3 Detection Area of the Reflective Sensor Specifications The Reflective Sensor is movable from the left edge to the center of media. The reflection factor of the black mark must be 10% or lower with a waveform length of 950 nm. The Reflective Sensor should be aligned to the center of the black mark. Min. 2.0mm Sensor positioned at the center Center of Media Detecting the black mark on the back Min. 12mm Media Feed Direction Sensor movable within this range A1.3.
Appendix 1 A1.4 Ribbon Specifications Please make sure that the ribbon will be used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC-approved ribbon, please contact a sales representative. Type Width Length Outside Diameter Spool Type 68mm, 88mm, and 109mm 300m φ 67mm (max.) The table below shows you the correlation between ribbon width and media width (backing paper not included).
Appendix 2 DIP Switches Appendix 2 DIP Switches Appendix 2 describes functions of the DIP switches. The DIP switches are used to change a printer specification. CAUTION! Please turn off the printer when changing the DIP switch settings, as this may cause an electric shock. To enable a new specification, please turn the printer off and then on. The DIP switches A and B are located on the rear of the printer, as illustrated below.
Appendix 2 A2.1 DIP Switch A No. ON/OFF OFF ON OFF ON OFF ON 1 Notes: • The shaded areas are the factory default settings. “OFF” means “OPEN”. • See A2.3 for further information about the ribbon near end detection. 2 3 Without With Online Mode Program loading mode 5 OFF OFF ON OFF OFF ON ON ON 4 5 80 7 OFF OFF ON ON OFF OFF ON ON Function Must be set to OFF 4 6 OFF 6 ON OFF 7 ON OFF 8 ON OFF ON DIP Switches 8 OFF OFF OFF OFF ON ON ON ON No detection of ribbon near end.
Appendix 2 A2.2 DIP Switch B Note: The shaded areas are the factory default settings. “OFF” means “OPEN”. No. 1 2 ON/OFF 1 OFF ON OFF ON 3 2 OFF OFF ON ON OFF ON OFF ON OFF ON OFF ON 4 5 6 7 Function 2400 BPS 4800 BPS 9600 BPS 19200 BPS 1 bit 2 bits 7 bits 8 bits Without With EVEN ODD 8 7 OFF OFF ON OFF OFF ON ON ON 8 DIP Switches XON/XOFF (No XON is output at the power on time) (No XOFF is output at the power off time.
Appendix 2 A2.3 Ribbon Near End Detection DIP Switches This section gives you additional information regarding ribbon near end detection. • The printer detects that the ribbon is about to run out, when 10 + _ 7m of ribbon is remaining. • When the ribbon is about to run out, the ERROR LED flashes. When replacing the ribbon, the printer resumes printing. Then the ERROR LED is turned off. When replacing one ribbon, if there is another ribbon that is about to run out, the ERROR LED remains flashing.
Appendix 3 Quick Reference for Printing Appendix 3 Quick Reference for Printing The tables below outline the actions necessary to modify the printer settings. 1 Label Settings Actions Enter a name of label stock. Specify label size (including width and length). Specify an amount of space between labels. Select the media sensor. Make a fine adjustment (including feed or back feed amount and cut position). Adjust print density. Align colors. Specify the type of ribbon to be used.
Appendix 3 Quick Reference for Printing 3 Other Settings Actions Select the graphics transfer mode. Feed labels/tags. Cut labels/tags. Check if there is any problem with the print head. View the license information. View the printer driver information. Select the language to display. Select the measuring unit. Specify the User Commands. Use the Line Command. Specify bar code settings.
Appendix 3 Quick Reference for Printing The table below summarizes the tabs and functions available for the printer. TAB General Details Function Display the printer name. Type and display the comment. Specify the separator page. Perform the test print. Display the printer name. Specify the output port. Select the printer driver to be used. Make the timeout settings. Make the spool settings. Make the port settings. See Section... Remarks Please refer to the user’s manual of your computer.
Appendix A4 Message and LED Appendix 4 Message and LED Appendix 4 describes the messages displayed on the Operation Panel. Symbols in the Message 1 : The LED illuminates. : The LED is flashing. 2 ####: Remaining label count : The LED is turned Off. Up to 9999 (in pieces) 3 %%%: Remaining memory capacity for storing writable characters and logos 0 ~ 715 (in K bytes) 4 *: Print head block that has a problem. K: Black Y: Yellow C: Cyan M: Magenta No.
Appendix A4 No. LED Indication LCD Messages Message and LED Printer Status POWER ONLINE ERROR 17 FLASH WRITE ERR. 18 FORMAT ERROR 19 FLASH CARD FULL 20 NO RIBBON 21 HEAD ERROR 22 STACK OVERFLOW 23 STACKER ERROR 24 ####* * Display of error message (See Notes.) An error has occurred while writing to flash memory An erase error has occurred in formatting the flash memory. Data cannot be stored because the flash memory is full.
Appendix 5 System Mode Appendix 5 System Mode Important! If System Mode is needed for any other purposes, please contact your authorized service representative before performing any operation in System Mode. A5.1 Operation Panel Appenedix 5 describes usage and purposes of the keys on the Operation Panel in System Mode. For end users, System Mode should be used for the following five purposes: • To perform the test print for checking print quality. • To control more than two printers by one command file.
Appendix 5 A5.2 Overview <1>DIAG. V1.0 System Mode System Mode consists of four main menus: Self-Diagnostic Test, Parameter Setting, Test Print, and RAM clear. SENSOR NONE AUTO DIAGNOSTIC MAINTENANCE CONT HEAD CHECK <2>PARAMETER SET POSITION FEED ADJ.+10.0mm CUT ADJ. +11.0mm BACK ADJ. +1.5mm STOP ADJ+288.0mm X ADJUST +50.
Appendix 5 System Mode A5.2 Overview (Cont.) <3>TEST PRINT PRINT CONDITION ISSUE COUNT 1 PRINT SPEED 6"/S SENSOR TRANS TYPE[S] NO CUT BACK FEED QUALITY YES HIGH LABEL LEN 102mm PAPER FEED SLANT LINE(K) SLANT LINE(M) SLANT LINE(C) SLANT LINE(Y) COLOR CHARACTERS BARCODE AUTO PRINT(REF.) <4>RAM CLEAR NO RAM CLEAR MAINTE CNT CLEAR PARAMETER CLEAR PRINT STEP CLEAR ALL COLOR BLACK CYAN MAGENTA YELLOW NONE The main menus can be navigated as follows: Note: Press the RESTART key.
Appendix 5 A5.3 Self-Diagnostic Test System Mode The Self-Diagnostic Test contains the following: • Selection of the media sensor to be used. • Performs a Self-Diagnostic Test, and prints out the result. • Prints out the Maintenance Counter/Parameter Settings. • Checks to see if there is any problem with the print head. <1>DIAG. V1.0 While pressing the FEED and PAUSE keys at the same time, turn on the printer. Hold both keys until the “<1> DIAG.” message appears in the display.
Appendix 5 A5.3 Self-Diagnostic Test (Cont.) Note: Make sure that the Top Cover is closed before starting the print head check. System Mode Checking If There is any Problem with the Print Head When the Maintenance Counter/Parameter Settings is printed, the message returns to “<1> DIAG.”. Press the PAUSE key three times. <1>DIAG. V1.0 The printer is ready to check the print heads to see if there are problems with the print head. Press the PAUSE key to start.
Appendix 5 A5.4 Parameter Setting (Cont.) System Mode Making Positional Adjustments POSITION When “<2> PARAMETER SET” appears, press the PAUSE key. Print Start Position (-30.0mm to +30.0mm) FEED ADJ.+10.0mm +0.0mm One Label Print Start Position Press the PAUSE key. Adjust the print start position. After selecting the value, press the PAUSE key. +3.0mm One Label Print Start Position -3.0mm Media Feed Direction One Label Print Start Position Cut Position (-20.0mm to +20.0m) +0.
Appendix 5 A5.4 Parameter Setting (Cont.) X-Coordinate (-99.5mm to +99.5mm) - XYZ System Mode X ADJUST +50.0mm Adjust the X-coordinate. After entering the value, press the PAUSE key. The message returns to “<2> PARAMETER SET”. + Note: See A5.7.5 for more detail. Adjusting Print Density (K, M, C and Y) POSITION Notes: • Use the FEED key for lighter density, or the RESTART key for darker density. • The acceptable print density values are -50 to +50.
Appendix 5 A5.4 Parameter Setting (Cont.) Note: Use the FEED or RESTART key to select a desired value or option. System Mode Specifying the Print Condition for the Print Head Adjustment The print condition for the X/Y Direction Alignment Test should be specified before printing. PRINT DENSITY Press the PAUSE key. “PRINT DENSITY” appears. Press the FEED key again. HEAD ADJUST Press the PAUSE key. PRINT CONDITION Print conditions are ready to be set. Press the PAUSE key.
Appendix 5 A5.4 Parameter Setting (Cont.) System Mode Printing the X/Y Direction Alignment (Caliper-shaped Pattern) HEAD ADJUST Press the PAUSE key. “HEAD ADJUST” appears. Then press the PAUSE key again. X/Y Direction Alignment Tests ADJUST X Direction Press the PAUSE key. The printer starts printing the X/Y Direction Alignment Tests using the print conditions specified above. When printing completes, the message returns to “<2> PARAMETER SET”.
Appendix 5 A5.4 Parameter Setting (Cont.) System Mode Adjusting the Alignment in the X Direction (K, M, C and Y) HEAD ADJUST Press the PAUSE key. “HEAD ADJUST” appears. Then press the PAUSE key again. Notes: • Use the FEED or RESTART key to select a desired value or option. • Use black as the reference color. However, black can be aligned in the same manner as the other three colors. X DIRECTION The X direction alignment is ready for adjustment. Press the PAUSE key.
Appendix 5 A5.4 Parameter Setting (Cont.) Note: When C or D is selected, the acceptable values are 01 to 29. MAGENTA System Mode B0_ 0 Next enter the value within a range of 00 to 31 for the best alignment. When entering the value, press the PAUSE key. CYAN B _ 05 Then make alignments for the other two colors in the same manner in the order of cyan and yellow. When the alignments are complete, the message returns to “<2> PARAMETER SET”. Now verify that the X/Y direction alignment is correct.
Appendix 5 A5.4 Parameter Setting (Cont.) System Mode Specifying the Control Code Selection Method CODE AUTO Select the Control Code methods: “AUTO” (automatic selection), or “ESC, LF, NUL” or “{, ,}” or (manual selections). After selecting the method, press the PAUSE key. Note: See A5.7.4 for further information about the pulse motor speed. PULSE MOTOR AUTO Select one of the following pulse motor speeds: AUTO or 104.
Appendix 5 A5.4 Parameter Setting (Cont.) System Mode Specifying the Print Head to be Used PM ADJUST Press the PAUSE key. After “PM ADJUST” appears, press the FEED key. HEAD SELECT To select which print heads will be used, press the PAUSE key. Note: Use the FEED or RESTART key to enter a desired option. BLACK ON Select “ON” to use the black print head. Otherwise “OFF” will disable the head. After making a selection, press the PAUSE key.
Appendix 5 A5.5 Test Print Notes: • When pressing the FEED and RESTART keys at the same time in the Test Print menu, the message returns to “<3> TEST PRINT”. • If holding the FEED or RESTART key for 0.5 seconds or longer in the Test Print menu, the key is entered continuously. • The fine adjustment parameters are effective for the test print. • If any error occurs, an error message appears, and the printer stops printing. After clearing the error, press the PAUSE key to return to the System Mode menu.
Appendix 5 A5.5 Test Print (Cont.) System Mode TYPE[S] NO CUT Select the issue mode for the print test: “[S] NO CUT” (Batch mode without cutting) or “[C] WITH CUT” (Cut Mode). After selecting the issue mode, press the PAUSE key. BACK FEED YES Specify whether a back feed will be performed when printing the test print. Select “YES” for back feeding. After selecting the back feed option, press the PAUSE key.
Appendix 5 A5.5 Test Print (Cont.) Note: Press the FEED key to skip the slant line pattern print for any color not required. Test Print: Color Band Pattern System Mode SLANT LINE(M) The slant line pattern is ready to be printed. The slant line patterns for the other colors can be printed in the same manner. Printing out the Color Band Pattern COLOR Press the PAUSE key to begin printing the color band pattern. After printing completes, the message returns to “<3> TEST PRINT”. Press the PAUSE key.
Appendix 5 A5.6 RAM Clear Notes: • When pressing the FEED and RESTART keys at the same time in RAM Clear or “NO RAM CLEAR”, the message returns to “<4> RAM CLEAR”. • After RAM clear, the following items are still stored: X/Y direction fine adjustment value, total label distance covered, sensor adjustment value and data in the flash memory. System Mode The RAM Clear menu contains the following: • Maintenance Counter clear. • Parameter clear. • Print Step clear. <1>DIAG. V1.
Appendix 5 A5.6 RAM Clear (Cont.) Notes: • See A5.7.9 for further information about the initial values after clearing the print distance. • To clear the print distance for a particular color, press the FEED key to select the color. Select “NONE” not to clear the print distance for any of colors. System Mode Clearing the Print Distance NO RAM CLEAR When “<4> RAM CLEAR” is shown, press the PAUSE key. “NO RAM CLEAR” appears again. Press the FEED key three times.
Appendix 5 A5.7 Additional Information A5.7.
Appendix 5 System Mode A5.7.
Appendix 5 System Mode A5.7.3 Cut Operation Example A A A A A A B B B B B B B A 1 In an idle state. 2 Completes printing Label (A), and starts printing Label (B). 3 Printing Label (B). 4 Completes printing Label (B). 5 Cuts the Label (A). 6 Feeds Label (B) to the Cut Position, and cut it off. 7 Feeds the label to the Home Position. A5.7.4 Pulse Motor Speed • Usually “AUTO” should be selected.
Appendix 5 System Mode A5.7.7 Initial Values after Clearing the Maintenance Counter (MAINTE.CNT.
Appendix 5 System Mode A5.7.8 Initial Values after Clearing the Parameter (PARAMETER CLEAR) Item Initial Value Print start position fine adjustment 0.0 mm Cut position fine adjustment 0.0 mm Back feed fine adjustment 0.0 mm Stop position fine adjustment 0.0 mm X direction fine adjustment (Black) 0.00 mm X direction fine adjustment (Magenta) 0.00 mm X direction fine adjustment (Cyan) 0.00 mm X direction fine adjustment (Yellow) 0.00 mm Y direction fine adjustment (Black) 0.
Appendix 5 System Mode A5.7.9 Initial Values after Clearing the Print Distance (PRINT STEP CLEAR) Item Print distance (Black) Print distance (Magenta) Print distance (Cyan) Print distance (Yellow) Initial Value 0.0 km 0.0 km 0.0 km 0.
Appendix A6 Interface Appendix 6 Interface This printer has the following requirements: • The computer must have a serial port or centronics parallel port. • To communicate with the computer, either an RS-232C cable, Centronics cable or Expansion I/O Cable is required. (For pin description of the RS-232C, refer to the table below.
E PRINTED IN JAPAN EO1-33022
