GENERAL PRECAUTIONS REGARDING THE INSTALLATION AND SERVICE FOR THE COPIER FC-210/310 The installation and service should be done by a qualified service technician. 1. Transportation/Installation • When transporting/installing the copier, move it by the casters while lifting the stoppers. The copier is quite heavy and weighs approximately 187 kg (413 lb), therefore pay full attention when handling it.
3. Main Service Parts for Safety • The breaker, door switch, fuse, thermostat, thermofuse, thermistor, etc. are particularly important for safety. Be sure to handle/install them properly. If these parts are shorted circuit and/or made their functions out, they may burn down, for instance, and may result in fatal accidents. Do not allow a short circuit to occur. Do not use the parts not recommended by Toshiba TEC Corporation. 4.
1. ERROR CODE AND SELFDIAGNOSIS 2. ADJUSTMENT 3. PREVENTIVE MAINTENANCE (PM) 4. TROUBLESHOOTING 5. UPDATING THE FIRMWARE 6. POWER SUPPLY UNIT 7.
CONTENTS 1. ERROR CODE AND SELF-DIAGNOSIS ................................................................................... 1-1 1.1 Error Code List ...................................................................................................................... 1-1 1.2 Self-Diagnosis Mode ............................................................................................................. 1-6 1.2.1 Input check (Test mode 03) ................................................................
3. PREVENTIVE MAINTENANCE (PM) ........................................................................................ 3-1 3.1 Types of Preventive Maintenance ......................................................................................... 3-1 3.2 Outline of the Maintenance Order ......................................................................................... 3-2 3.3 Preventive Maintenance Checklist .....................................................................................
5. UPDATING THE FIRMWARE ...................................................................................................... 5-1 5.1 5.2 5.3 Installing Software for Firmware Update ................................................................................. 5-2 5.1.1 Outline ...................................................................................................................... 5-2 5.1.2 Requirements ................................................................................
In this manual, colors are sometimes described using abbreviations as listed below: Yellow : Y Magenta : M Cyan : C Black : K 1. ERROR CODES AND SELF-DIAGNOSIS 1.1 Error Code List While the “CLEAR PAPER” or “CALL SERVICE” symbol is flashing, pressing the [CLEAR] key and the digital key [8] at the same time shows one of the following error codes on the copy-quantity indicator as long as those keys are pressed.
Classification Original jam in the ADF Error code Contents E71 Original not reaching the aligning sensor E72 Original not reaching the exit sensor E73 Original not passing the exit sensor E9F Punching jam EA1 Paper transport delay jam EA2 Paper transport stop jam EA3 Paper remaining inside the finisher at power ON EA4 Finisher front door opened during printing EA5 Finisher stapling jam EA6 Finisher early arrival jam EA8 Saddle stitcher stapling jam EA9 Saddle stitcher front door op
Classification Copy process related service call Fuser unit related service call Error code Contents C31 Used toner transport motor rotation abnormal C33 Developer removal shutter abnormal C35 Transfer belt unit contact/release operation abnormal C38 Auto-toner error (K) C39 Auto-toner error (C) C3A Auto-toner error (M) C3B Auto-toner error (Y) C3C Main charger wire cleaning abnormal (K) C3D Main charger wire cleaning abnormal (C) C3E Main charger wire cleaning abnormal (M) C3F Main
Classification Error code Laser optical unit related service call CA1 Polygonal motor rotation abnormal CA2 H-SYNC abnormal CD1 Laser calibration error (K) CD2 Laser calibration error (C) CD3 Laser calibration error (M) CD4 Laser calibration error (Y) CB1 Feed motor abnormal CB2 Delivery motor abnormal CB3 Tray lift motor abnormal CB4 Alignment motor abnormal CB5 Staple motor abnormal CB6 Stapler shift motor abnormal CB7 Height sensor abnormal CB8 Backup RAM data abnormal CB9
<> In the setting mode (08-253), the latest twenty groups of error data will be displayed. Display example EA1 01 08 26 17 57 32 64 64 236210000000 Error code YY MM DD HH MM SS MMM NNN ABCDEFHIJLOP 3 digits 12 digits (Year is indicated 3 digits 3 digits 12 digits with its last two digits.
1. 2 Self-Diagnosis Mode Mode Control panel check Starting Contents [0]+[1]+[POWER] mode Exit All control panel LEDs are lit, [CLEAR] or and all LCD pixels are turned [POWER]OFF/ON ON/OFF repeatedly. Test mode [0]+[3]+[POWER] Test print mode Adjustment mode Setting mode List printing mode Input/output signals are checked. [POWER]OFF/ON [0]+[4]+[POWER] A test pattern print is made.
• List printing mode 9 START POWER 101: Adjustment mode (05) 102: Setting mode (08) Normal *1 [CLEAR] Warming up START POWER OFF/ON (Operation is started) (Exit) (Code) Control panel check mode [POWER] ON [0][1] [0][3] Test mode [0][4] Test print mode [0][5] Adjustment mode [0][8] Setting mode [9][START] List printing mode Standby [POWER]OFF/ON *2 Hand over to user Transition diagram of self-diagnosis mode conditions *1 : During the activation of the “Control panel check mode”, c
1. 2. 1 Input check (Test mode 03) The status of each item can be checked by setting ON/OFF of each [FULL COLOR], [AUTO COLOR], [ENERGY SAVER], and then pressing each of the corresponding digital key in this test mode 03. Note: When icon is displayed with black letter on white background, it indicates the value is 0, while in reverse black and white, it indicates the value is 1.
Digital key Icon Item A Bypass paper-width sensor 0 Refer to Table 1. B Bypass paper-width sensor 1 Refer to Table 1. C Bypass paper-width sensor 2 Refer to Table 1. D [5] [6] Condition — E Bypass paper sensor 1: No paper F Bypass unit open/close switch 1: Unit is opened. G Side door open/close switch 1: Side door is opened. H Bypass unit is installed or not 0: Unit is installed.
Digital key Icon A [9] Item External printer controller power ON/OFF B — C — 0: Controller power ON D Front cover switch 1: Front cover is opened. E OHP sensor 0: Opaque paper is installed. F — G Registration sensor 1 : Paper present H IPC board (Finisher installation kit) is installed or not 0: Board is installed. A ADU path sensor 1: Paper present B [0] Condition — C Exit sensor 1: Paper present D Paper-exit unit open/close switch 1: Paper-exit unit is opened.
[FULL COLOR]key: OFF, [AUTO COLOR]key: OFF, [ENERGY SAVER]key: ON Digital key [1] [2] [3] [4] Icon Item A — B — C — D — E — F — G — H — Condition A Developer cartridge Y is installed or not 0: Cartirdge is installed. B Developer cartridge M is installed or not 0: Cartirdge is installed. C Developer cartridge C is installed or not 0: Cartirdge is installed. D Developer cartridge K is installed or not 0: Cartirdge is installed.
Digital key [5] [6] Icon Item A — B — C — D — E — F — G — H — A — B — C — D — E — F — Condition G Front cover, paper-exit unit open/close check 1: Cover/unit is opened. H Polygonal motor rotation status 0: Normal rotation (Motor is rotating by output check 03) [7] — — [8] — Upper heat roller thermistor (center) check Thermistor output value is displayed with 8 bits.
[FULL COLOR]key: OFF, [AUTO COLOR]key: ON, [ENERGY SAVER]key: ON Digital key Icon Item [1] — — [2] — [3] — [4] — [5] — [6] Color registration sensor (front) "0" is displayed with reflection at (Sensor LED is turned ON by output check 03.) transfer belt. Color registration sensor (rear) "0" is displayed with reflection at (Sensor LED is turned ON by output check 03.) transfer belt. Image quality sensor Sensor output value is displayed with 10 bits.
[FULL COLOR]key: ON, [AUTO COLOR]key: OFF, [ENERGY SAVER]key: OFF Digital key Icon Item Condition [1] — Auto-toner sensor Y Sensor output value is displayed with 8 bits. [2] — Auto-toner sensor M Sensor output value is displayed with 8 bits. [3] — Auto-toner sensor C Sensor output value is displayed with 8 bits. [4] — Auto-toner sensor K Sensor output value is displayed with 8 bits.
1. 2. 2 Output check (Test mode 03) Output signal status can be checked by entering the following code in the test mode 03. Code 101 Function Code Drum motor and transfer belt motor rotation Function Procedure 150 All output OFF 1 151 Code No. 101 function OFF 1 152 Code No. 102 function OFF 1 with normal printing speed ON 102 Drum motor and transfer belt motor rotation with OHP printing speed (low) ON 103 Paper feed motor ON 153 Code No.
Code Function Procedure 214 Fuser exhaust fan motor Low/High speed 3 215 PC board cooling fan motor ON/OFF 3 216 Wire cleaner drive motor Y CW/CCW (continuous reciprocating) 2 217 Wire cleaner drive motor M CW/CCW (continuous reciprocating) 2 218 Wire cleaner drive motor C CW/CCW (continuous reciprocating) 2 219 Wire cleaner drive motor K CW/CCW (continuous reciprocating) 2 220 Transfer belt contact/release motor CW/CCW (continuous reciprocating) 2 223 LCF paper feed motor ON/OFF 3
Code Function Procedure 263 Discharge lamp K ON/OFF 3 280 Laser (Y) ON/OFF 3 281 Laser (M) ON/OFF 3 282 Laser (C) ON/OFF 3 283 Laser (K) ON/OFF 3 300 Carriage fan motor rotation at standby speed (high speed) ON/OFF 3 301 Carriage fan motor rotation at normal speed (low speed) ON/OFF 3 302 SCM fan motor Low/High speed 3 304 Scanner exposure lamp ON/OFF 4 331 ADF pick-up roller rotation ON/OFF 3 332 ADF aligning roller rotation ON/OFF 3 333 ADF transport belt CW rotation O
Procedure 1 0 3 (Code) POWER START (Operation ON) START (Code) POWER OFF/ON (Exit) (Operation OFF) Procedure 2 0 3 POWER (Code) START CLEAR (One-direction operation) POWER OFF/ON (Exit) Procedure 3 0 3 POWER (Code) START (Operation ON) START (Operation OFF) CLEAR POWER OFF/ON (Exit) Procedure 4 0 3 POWER (Code) START (Operation ON) START or CLEAR (Operation OFF) POWER OFF/ON (Exit) 6 sec.
1. 2. 3 Test print mode (04) In the test print mode (04), you can print each test pattern by entering its corresponding code as follows.
1. 2. 4 Adjustment mode (05) In the adjustment mode (05), the following adjustment items can be corrected, changed or checked. *The numbers after hyphens under the code columns stand for sub-codes.
Adjustment mode (05) AccepCode Description/Mode Default table Contents Value 221 Automatic filling of Color (Y, M, C) – 0~255 Fills the developer from the developer developer material cartridge (about 3 min.) and then adjusts and automatic ad- the auto-toner sensor output to set in the justment of the auto- range of 3.50~4.50V (about 2 min.). toner sensor (As the value increases, the sensor out- Procedure 5 put increases correspondingly.
Adjustment mode (05) AccepCode Description/Mode Default table Contents Value 318 Transfer bias Normal paper Y 319 output adjust- mode / Thin 320 ment paper mode 321 (Full color) Procedure 59 0~255 The bias value of the transfer roller is 1 M 59 0~255 set. The higher the value, the larger the 1 C 59 0~255 transformer output becomes.
Adjustment mode (05) AccepCode Description/Mode Default table Contents Value 361 Transfer bias Normal paper output adjust- mode / Thin set. The higher the value, the larger the ment (Black) paper mode transformer output becomes. This ad- 363 Thick paper 1 K K 49 49 0~255 The bias value of the transfer roller is 0~255 justment value becomes effective only mode Procedure 1 1 when the setting mode (08-400, 401, 364 OHP mode K 69 0~255 409) is 0 (disabled).
Adjustment mode (05) AccepCode Description/Mode Default table Contents Value 402 Fine adjustment of 3767 fuser motor rotation speed 0~ When the value increases by 1, the rota- Procedure 1 65535 tion speed of fuser motor decreases by 0.026%. 404 Fine adjustment of 9832 feed motor rotation speed 0~ When the value increases by 1, the rota- 1 65535 tion speed of the paper feed motor decreases by 0.023%.
Adjustment mode (05) AccepCode Description/Mode Default table Contents Value 461 Color registration status display 0 0~255 The value of Y(0) shows the error status Procedure 10 of the color registration sensor. 0 / 16 or above: Normal 1~14: Data abnormal (sensor normal) 15: Color registration pattern reading error 470 Adjustment of primary-scan- K 100 0~255 When the value increases by 1, the im- ning laser writing start position 1 age shifts by approx. 0.
Adjustment mode (05) AccepCode Description/Mode Default table Contents Value 550 Density 551 adjustment 552 "Manual density" 553 fine adjustment Photo 554 (center setting) Map Text/Photo Text Printed image 128 555 Full color Black 557 558 559 560 Density 561 adjustment 562 "Manual density" 563 fine adjustment 564 (darker setting) 565 Full color Black dure Text/Photo 128 0~255 When the value increases, images Text 128 0~255 made at center density become darker.
Adjustment mode (05) AccepCode Description/Mode Default table Contents Value 612 Adjustment of Normal paper 255 0~255 When the value decreases, images Procedure 1 613 maximum toner Thick paper 1 249 0~255 become lighter. 1 614 amount Thick paper 2 237 0~255 Note: When the value increases, image 1 615 Thick paper 3 237 0~255 offset may occur.
Adjustment mode (05) AccepCode Description/Mode Default table Contents Value 708 Offset adjust- 709 ment 710 for background 711 processing 712 (Adjustment of 713 text density) Full color 128 0~255 When the value increases, the text be- Text 128 0~255 comes darker.
Adjustment mode (05) AccepCode Description/Mode Default table Contents Value Procedure 784-0 Color balance Text/ L 128 0~255 When the value increases, the target 4 784-1 adjustment Photo M 128 0~255 color, the original mode and the density 4 H 128 0~255 area become darker.
Adjustment mode (05) AccepCode Description/Mode Default table Contents Value Procedure 794-0 Color balance Text/ L 128 0~255 When the value increases, the target 4 794-1 adjustment Photo M 128 0~255 color, the original mode and the density 4 H 128 0~255 area become darker.
Procedure 1 0 5 POWER (Code) START SET or INTERRUPT (Set a value) ( ENERGY SAVER (Stored in memory) START ) POWER OFF/ON (Test copy) (Exit) CANCEL or CLEAR (For correction) Procedure 2 0 5 POWER (Code) START (A value displayed) SET or INTERRUPT ( ENERGY SAVER (Value changing not allowed) START ) (Test copy) POWER OFF/ON (Exit) Procedure 4 START 0 5 POWER (Code) START (Sub-code) START SET or INTERRUPT (Stored in memory) (Set a value) CANCEL or CLEAR
Procedure 6 0 5 POWER (Code) ( ENERGY SAVER (Automatic adjustment) START START ) (Test copy) POWER OFF/ON (Exit) Procedure 10 START 0 5 POWER (Code) START (Sub-code) SET or INTERRUPT START (Value changing not allowed) ( ENERGY SAVER START ) (Test copy) POWER OFF/ON (Exit) Procedure 13 0 STOP 5 POWER (Code) (Automatic adjustment) START (Image processing calculation) START *Not acceptable when error occurs.
1. 2. 5 Setting mode (08) The following items can be set or changed in this mode (08).
Setting mode (08) AccepCode 217 Name Information of cassettes Default table 15 value 0 ~ 15 installation Contents 0: 4 cassettes 1: 2 cassettes 2: 3 cassettes Procedure 1 3: 4 cassettes 4: 1 cassette(Forcibly installing OFF) 15: Automatic 220 Selection of language (UI) on the display panel EUR:0 0 ~6 0: Language 1 1: Language 2 UC:6 2: Language 3 3: Language 4 JPN:5 4: Language 5 5: Language 6 1 6: Language 7 Note: On the control panel, EUR, JPN: language 1 to 6 are selectable.
Setting mode (08) AccepCode Name Default table Proce- Contents dure value 302 Resettable/original counter display EUR: 3 0~3 Sets if the resettable and original counters UC: 0 are displayed.
Setting mode (08) AccepCode 406 Name Image quality control Default table 1 value 0~1 auto-start (standby time) Contents After printing is finished and the time set in Procedure 1 08-452 has passed, image quality control will start when printing is started or the energy saver key is pressed. 0: Disabled 407 Image quality control 0 0~1 auto-start (continuous printing) 1: Enabled During continuous printing, image quality 1 control is started for every print volume set in 08-453.
Setting mode (08) AccepCode Name Default table Contents value 416 Image quality control 0 0 ~ 16 abnormal detection (Max.16 times) counter (M) * Enabled when ‘Image quality control 3 display/0 clearing 417 Accumulated total of CE1, CE2, CE4 Image quality control 0 ~ 16 Accumulated total of CE1, CE2, CE4 abnormal detection (Max.16 times) counter (C) * Enabled when ‘Image quality control 3 Image quality control 0 ~ 16 Accumulated total of CE1, CE2, CE4 (Max.
Setting mode (08) AccepCode Name Default table 0: Automatic Proce- Contents 503 Density mode priority 1 value 0~1 504 Color mode priority 2 0~2 0: Auto color 600 Access code mode 0 0~2 0: Disabled 602 Display setting for EUR:1 0~1 0: Display OFF dure 1: Manual (Center) 1 1: Black 2: Full color 1: Enabled 1 1 2: Department management 603 Automatic energy saver / UC:1 Automatic shutoff JPN:0 Automatic duplexing mode 0 0~3 priority (when using RADF) 1: Display ON 1 0:
Setting mode (08) AcceptCode 622 Name Reading resolution initial table Contents 2 value 0~2 The initial value of the read resolution in the value setting Permanent file format initial 0: 600dpi 1 0~1 1: 300dpi value setting saved into the mail box, the initial value of (scanning) the file format is set. Automatic paper source 1 2: 150dpi When the data read by the scan function is 0: PDF 630 dure scan function is set.
Setting mode (08) AccepCode Name Default table Proce- Contents dure value 645 Correction of reproduction 10 0 ~ 10 ratio in the editing copy mode Sets the reproduction ratio for X in 1 copy 1 (including magazine sort) to "Reproduction ratio x Correction ratio (followings)".
Setting mode (08) AccepCode Name Default table Proce- Contents dure value 712 Fuser roller temperature for 3 0 ~ 17 energy saver mode with priority aim of energy saving 713 Fuser roller temperature for 13 0 ~ 17 0: OFF 1: 60°C 2: 65°C 4: 75°C 5: 80°C 6: 85°C 3: 70°C 8: 95°C 9: 100°C 1 7: 90°C 10: 105°C 11: 110°C 12: 115°C 13: 120°C 14: 125°C 15: 130°C 16: 135°C 17: 140°C 0: OFF 1: 60°C 2: 65°C 3: 70°C energy saver mode with 4: 75°C 5: 80°C 6: 85°C priority aim of ret
Setting mode (08) AccepCode Name Default table Contents value 818 Registration jam counter 0 display 0~ Jam on paper trailing edge at the Procedure 1 9999999 registration roller (Accumulated total of E01) 820 Paper exit jam counter display 0 822 ADU counter display 0 0~ Frequency of paper exit jam 1 9999999 (Accumulated total of E01, E02) 0~ Counts the number of printouts fed from the 1 9999999 ADU stack.
Setting mode (08) AccepCode Name Default table Contents value 841 Drum M life counter 0 842 Drum C life counter 843 Drum K life counter 844 Developer Y counter 845 Developer M counter 846 Developer C counter 847 Developer K counter 853 Transfer belt unit counter 854 Fuser unit counter 855 Fuser oil roller counter 857 Counter setting for general Refer to PM Contents 999999 (number of printouts) column (display/0 clearing) 999999 0 (display/0 clearing) 0~ 9
Setting mode (08) AccepCode Name Default table Contents value 873 Developer C time counter 874 Developer K time counter 875 Life counter large-size 0 (display/0 clearing) 0~ Procedure Rotation time (sec.) of developer motor 1 Rotation time (sec.
Setting mode (08) AccepCode Name Default table Contents value 892 Current value of general PM 0 counter (display/0 clearing) 0~ 999999 Total number of printouts (copier + printer) Procedure 1 for life related (double count) (Code 08-858 and 875 are reflected.) 894 Drum drive total counter for 0 color PM life-time counter 0~ Rotation time (sec.
Setting mode (08) AccepCode Name Default table Proce- Contents dure value 926 UI data 3rd language version – – VXXX.YYY Z in HDD 927 UI data 4th language version (Z: Language code, – – UI data 5th language version – UI data 6th language version 930 UI data version in FROM 931 UI data 7th language version 956 [FUNCTION CLEAR] key Page. 5-22) VXXX.YYY Z in HDD 929 2 (Z: Language code, – Page. 5-22) VXXX.YYY Z in HDD 928 2 2 (Z: Language code, – – VXXX.YYY Z – – VXXX.
Procedure 1 0 8 POWER (Code) START (Set a value) SET or INTERRUPT (Stored in memory) POWER OFF/ON (Exit) CANCEL or CLEAR (For correction) Procedure 2 0 8 POWER (Code) START SET or INTERRUPT (Changing the value is not allowed) POWER OFF/ON (Exit) Procedure 4 0 8 POWER (Code) CANCEL (1st setting START value) START CLEAR (For correction) February 2002 © TOSHIBA TEC 1 - 47 (2nd setting value) SET POWER OFF/ON or (Exit) INTERRUPT (Stored in memory) Mode state
<> 1. Turn ON the power while [0] and [8] are pressed simultaneously. 2. Enter the code [257] with the digital keys and press the [START] key (the following is displayed). Note: Before performing the following operations, note the current counter values. [<][>] key 촟촞 3. Enter the value "1" or "2" with the digital key and press the [START] key. The value entered is displayed on the left of the "%", and the [SET] key is displayed.
2. ADJUSTMENT 2.1 Adjustment Order (Image Related Adjustment) The diagram below explains the main procedures for image related adjustment. When replacing components which have other specified instructions for adjustment, those specified instructions are to be obeyed in priority. In the following diagram, the solid lines with arrow lead to essential adjustments, while the dotted lines lead to adjustments to be performed if necessary.
2.2 Adjustment of the Auto-Toner Sensor 2.2.1 Automatic removing of developer material Notes: 1. This procedure is not necesary if developer material is not filled at the time of unpacking. 2. After the developer material has been removed, perform the maintenance of the processing unit (EPU) according to "3. PREVENTIVE MAINTENANCE (PM)" (1) Remove the toner cartridges. (2) Remove the processing unit (EPU) from the copier.
(6) After all developer materials are removed and "READY" is displayed, turn the power OFF. Time required for removing (7) Color developer materials only : Approx. 6 min. Developer material K only : Approx. 3 min. Open the front cover and take out the processing unit (EPU). Turn the knob of the developer removal shutter back to the center position. (8) Return the processing unit (EPU) to the copier and close the front cover. 2.2.
(5) Approx. 2 minutes after the developer material filling is finished, the following display appears: Y:6.30V M:6.38V C:6.38V K:6.38V 58% Y:4.00V M:4.00V C:4.00V K:4.00V Upper line : Current sensor voltages (V) Middle line : Humidity (%) Lower line : Target values (V) for adjustment reference voltages Notes: • The current sensor voltages (V) shown in automatically change, gradually approaching the target values for adjustment reference voltages shown in .
: Current sensor voltage (V) (7) Humidity (%) Y M C K ~29.9 3.55~3.65 3.55~3.65 3.45~3.55 3.45~3.55 30.0~44.9 3.79~3.89 3.79~3.89 3.69~3.79 3.69~3.79 45.0~59.9 3.95~4.05 3.95~4.05 3.95~4.05 3.95~4.05 60.0~74.9 4.22~4.32 4.22~4.32 4.22~4.32 4.22~4.32 75.0~ 4.45~4.55 4.45~4.55 4.45~4.55 4.45~4.55 If an adjustment error occurs, values of the color in problem displayed in , or are replaced with “* * *”.
(measures against adjustment error) Check which color is in adjustment error. Is the developer unit filled with developer material? (Is the developer cartridge empty?) NO (1) Check if the shutter seal is removed from the developer cartridge. (2) Check the toner motor performance, using the following test modes.
2.3 Adjustment of Image Quality Control (1) At the time of unpacking Prior to image dimensional adjustment, perform the “Automatic initialization of image quality control (05-879)” procedure. (2) When any of the following parts is replaced, be sure to perform the “Automatic initialization of image quality control (05-879)” procedure.
2.4 Adjustment of Color Registration Control After having finished the "Automatic initialization of image quality control (05-879)” procedure, perform the "Forced performing of color registration control adjustment (05-407)" procedure. Code 407 Adjustment item Contents Forced performing of color registration control (1) While pressing [0] and [5] simultaneously, turn the power ON. Adjustment mode (2) Enter [407] with digital keys and press the [START] key.
2.5 Image Dimensional Adjustment There are several adjustment items in the image dimensional adjustment, as listed below. Prior to this image dimensional adjustment, perform the "Automatic initialization of image quality control (05-879)". When adjusting these items, the following adjustment order should strictly be observed.
[Procedure for entering adjustment values] In accordance with the procedure described below, make adjustment of each adjustment item so that the measured values obtained from test copies satisfy the specification. By pressing the [ENERGY SAVER] key, immediately after starting the adjustment mode (05), single-sided test copying can be performed (normal copy mode). Varies with the code “XXX” entered with digital keys. A 100% 0 A3 TEST MODE 5 POWER 1 Code No.
2.5.1 Paper alignment (paper buckle) at the registration roller (Use codes 439 to 452 and 492 in adjustment mode (05).
2.5.2 Registration motor speed adjustment The paper transport speed of the registration roller vis-a-vis the image pirnt speed can be set to the optimum value. (1) While pressing the digital keys [0] and [5] simultaneously, turn the power ON. (Adjustment mode) (2) Set five sheets of A4-R /LT-R paper into the bypass tray. (3) Enter [10] and press the [PRINTER/NETWORK] key to perform the continuous printing of five “adjustment charts” from the bypass tray.
2.5.3 Printer section related adjustment (a) Reproduction ratio adjustment of primary-scanning direction (Fine adjustment of polygonal motor rotation speed) 1. While pressing the digital keys [0] and [5] simultaneously, turn ON the power. (Adjustment mode) 2. Press [1] [PRINTER/NETWORK]. (A grid pattern with 10 mm squares is printed out. Use A3/LD from the 2nd cassette.) 3. Measure the distance A from the first grid line at the rear to the 21st of the grid pattern. 4.
(c) Reproduction ratio adjustment of secondary-scanning direction (Fine adjustment of drum motor/transfer belt motor rotation speed) 1. While pressing the digital keys [0] and [5] simultaneously, turn ON the power. (Adjustment mode) 2. Press [1] [PRINTER/NETWORK]. (A grid pattern with 10mm squares is printed out. Use A3/LD from the 2nd cassette.) 3. Measure the distance C between the 6th (down from the leading edge of the paper) and the 26th grid lines of the grid pattern. 4.
21 1 A 26 C Feeding direction 6 D B [Grid pattern] [0] [5] [power ON] [1] [PRINTER/NETWORK] (2nd cassette, A3/LD) A: 05-400 200±0.5 mm (0.164 mm/step) 05-407 B: 05-470 C: 05-401 200±0.5 mm (0.15 mm/step) 05-407 D: 05-474 05-407 5±0.5 mm (0.042 mm/step) 05-407 55±0.5 mm (0.
2.5.4 Scanner related adjustment (a) Image distortion adjustment Note: The screws on the rear side of mirror-1 and -3 must not be adjusted. Feeding direction Step 1 Image Feeding direction Step 2 Remove the original glass and the left top cover, and then move carriage-1 toward the paper exit side until it stops. Insert a plus type screwdriver Mirror-2 through the hole of the indicator unit to adjust the screws as per step 1 to step 2 below.
Step 2 In case of : Tighten the mirror-1 adjustment screw (CW). Normal image In case of : Loosen the mirror-1 adjustment screw (CCW). Normal image Note: After the image distortion adjustment, when the adjustment screws of mirror-1 and -2 are turned, lock the adjustment screws using the adhesive Mirror-1 “BOND-1324” for screw locking . [Application Method of the Adhesive for the Screw Locking] (1) Adjust the image distortion. (2) Remove the original glass and the indicator unit.
(b) Image skewing adjustment Feeding direction Feeding direction Image Paper If the copy image is tilted even when the original is placed precisely against the original scale, adjust the original scale to correct this problem. When the image is tilted as in : • Move the original scale in the direction of the arrow A . B A When the image is tilted as in : • Move the original scale in the direction of the arrow B .
The following adjustments (c) to (g) should be conducted using Test Chart No. TCC-1. (Refer to page 222.) (c) Reproduction ratio adjustment of primary-scanning (Scanner section) 1. While pressing the digital keys [0] and [5] simultaneously, turn the power ON. (Adjustment mode) 2. Place Test Chart No. TCC-1 on the original glass (with the arrow positioned at the left rear side). 3. Press [ENERGY SAVER] [START] to make a copy in the mode of A4/LT, 100%, full color and text/ photo. 4.
(e) Image location adjustment of primary-scanning direction (Scanner section) 1. While pressing the digital keys [0] and [5] simultaneously, turn the power ON. (Adjustment mode) 2. Place Test Chart No. TCC-1 on the original glass (with the arrow positioned at the left rear side). 3. Press [ENERGY SAVER] [START] to make a copy in the mode of A4/LT, 100%, full color and text/ photo. 4. Measure the distance C from the left paper edge to the 5 mm line of left grid pattern on the copy with a ruler. 5.
(g) Adjustment of image trailing edge margin 1. While pressing the digital keys [0] and [5] simultaneously, turn the power ON. (Adjustment mode) 2. Place Test Chart No. TCC-1 on the original glass (with the arrow positioned at the left rear side). 3. Press [ENERGY SAVER] [START] to make a copy in the mode of A4/LT, 100%, full color and text/ photo. 4. Measure the margin width E on the bottom edge of the copy image with a ruler. 5. Check if the margin width E is within a range of 2.5±0.5 mm or not. 6.
D B Feeding direction C E A [Chart TCC-1] [0][5][Power ON] (Chart TCC-1) [ENERGY SAVER] [START] (A4/LT, 100%, full color and text/photo) A: 05-482 200±0.5 mm (0.2 mm/step) 05-407 B: 05-104 150±0.5 mm (0.23 mm/step) 05-407 C: 05-106 5±0.5 mm (0.042 mm/step) D: 05-105 10±0.5 mm (0.12 mm/step) E: 05-428 2.5±0.5 mm (0.
[9] [8] [1] [3] [10] [5] [2] [2] TOSHIBA COLOR CHART [7] No.
2.6 Image Quality Adjustment 2.6.1 Automatic gamma adjustment (1) At the time of unpacking: When the reproduction of gradation is not appropriate, the gradation reproducibility of all colors Y, M, C and K can be corrected by performing this automatic gamma adjustment. Check the image, and if the gradation reproduction is not satisfactory, make this adjustment as described below.
2.6.2 Density adjustment The center density and the density variation controlled by density adjustment keys can be adjusted as follows. Original mode Color Text Printed image Photo Map 550 551 552 553 554 560 561 562 563 564 570 571 572 573 574 Full color mode Text/photo Items to be adjusted Remarks Manual density The larger the value, the center value darker the image becomes. Manual density The larger the value, the darker “dark” step value the “dark” side becomes.
2.6.3 Color balance adjustment Original mode Item to be Text/ Photo Map 779 780 781 782 783 0 0 0 0 0 Low density 1 1 1 1 1 Medium density be adjusted becomes.
2.6.4 Offset adjustment for background processing The density of background and text can be adjusted as follows. Original mode Color Text Printed image Photo Map 698 699 700 701 702 708 709 710 711 712 703 704 705 706 707 713 714 715 716 717 Black Full color mode Text/photo Item to be adjusted Remarks Density adjustment The larger the value, the darker for background the background becomes. Density adjustment The larger the value, the darker for text the text becomes.
2.6.6 AI mode setting (a) AI mode discrimination setting Select the discrimination level in the AI mode as follows: Code 678 Adjustment item Contents AI mode discrimination setting (1) While pressing [0] and [5] simultaneously, turn ON the power. (2) Enter code [678] with digital keys.
2.6.7 Sharpness adjustment If you want to make copy images look softer or sharper, perform the following adjustment. The adjustment can be made for each of the color modes and original modes independently.
2.7 High-Voltage Transformer Settings 2.7.1 Overview This machine uses four main high-voltage transformers for charging/development/discharging and one transfer transformer for transfer/suction. The main high-voltage transformers (PS-HVT-M-314) are used each for one of the colors Y, M, C and K, giving a total of four units. The transfer transformer (PS-HVT-TB-310) supplies high-voltage for the transfer rollers Y, M, C and K and the suction charger to be used in black mode.
(5) Enter code [253] and press the [START] key. The upper limit value for main charger grid bias is displayed for each Y, M, C and K. (6) Enter the sub-code (0: Y, 1: M, 2: C, 3: K) and press the [START] key. (7) Enter a value according to the supplementary data sheet and press the [SET] or [INTERRUPT] key. (8) Turn the power OFF. < Settings for developer bias > (1) Turn the power ON while pressing [0] and [5] simultaneously. (2) Enter code [257] and press the [START] key.
2.8 Adjustment of the Developer Unit 2.8.1 Doctor-to-Sleeve Gap Adjustment tool to use : Doctor-sleeve jig Adjusting procedure : (1) Remove the developer unit from the process- Developer unit cover ing unit (EPU), and then remove the developer unit cover and toner-scattering prevention seal holder from the developer unit. Toner-scattering prevention seal holder (2) Loosen the 2 screws for fixing the doctor blade Screws (M3), and insert the gauge “0.
2.9 Adjustment of the Scanner Section 2.9.1 Carriages (a) Installing carriage drive wires When replacing the carriage drive wires with new wires, proceed as illustrated below: [Front side] Wire pulley Carriage-1 Carriage-2 Hook Tension spring Wire guide Idle pulley [Rear side] Carriage-1 Wire pulley Carriage-2 Hook Tension spring Idle pulley Wire guide Notes:1. Since the carriage drive wires are applied with proper tension by tension springs, there is no need for tension adjustment. 2.
(b) Adjusting the positions of carriage-1 and -2 1. Loosen 2 screws (on the front and rear) which Carriage jigs Carriage-1 are fixing carriage-1 to the wires, and another 1 screw (on the front) which is fixing carriage-2 to the wires. 2. Move carriage-2 to the exit side. Insert the carriage jigs into the jig-insertion holes, one on each Rail side (front and rear) of carriage-2, and fasten the screw on the front side of carriage-2. 3.
(c) Installing the carriage drive wires to the wire pulleys Winding the wire to the wire pulleys: 1. Fit the 3-mm ball terminal in the center of the wire into the hole of the wire pulley. The wire should be positioned so that the hook at its end Ball terminal faces upward with its crimped side. 2. Wind the wires onto the wire pulleys on the front and rear. The number of turns to be wound are as follows (see the illustrations below): Wire pulley · One turn on the inside of the boss.
Notes : 1. When winding the wires on the pulleys, take the following precautions: · Do not wind the wire on the pulley with the wire twisted. · Wind the wire strongly so that all the No gap should exist. turns of the wire are in firm contact with the surface of the pulley. · Each time you wind a turn on the pulley, e.g. Front side push it to the preceding turn so that all the turns are closely wound. 2. When fitting wire holder jigs, take care so that the turns wound on the pulleys do not move or unwind.
2.9.2 Lens unit (a) Replacing the lens unit · Since the lens unit was precisely adjusted at the factory, it must not be readjusted in the field or some of its components must not be replaced. If necessary, the lens unit should be replaced as a unit. · While replacing with a new lens unit, never loosen or remove the six screws indicated with arrows below. They are locked with adhesive. · Use sufficient care when handling the lens unit. Never hold the precision-adjusted area of the lens unit.
(b) Installing the lens unit Use the positioning pins to install the lens unit. By that the installing position of the lens unit is fixed, and therefore there is no need to adjust the magnification ratio of the lens. 1. Insert the positioning pins (front and rear)into the holes of the lens unit (as A in the illustration below), and install the unit to the base of the scanner unit (note that the shapes of the front positioning pins are different from that of the rear ones). 2.
2.10 Adjustment of the Paper Feeding System 2.10.1 Cassette sidewise deviation (1) Loosen 5 screws for fixing the cassette front cover, and the sidewise deviation can be adjusted toward the front or the rear by a maximum of 3 mm. (2) If the image is shifted toward the rear of paper, adjust the cassette front cover toward the front by the amount of the shift, and fasten the screws.
2.11 Key Copy Counter (MU-8, MU-10) To make a key copy counter available, the following 2 components must be installed to the copier. Key copy counter MU-8 Counter socket MU-10 Socket attachment screw holes (1) Remove the rear cover. (2) Remove the feed side upper cover, and cut open Harness connector the window for the key copy counter. (3) Pull out the harness connector from the hole of the machine frame, and cut the short harness Dummy connector of the connector.
(4) Connect the connector of the counter socket Socket connector to the harness connector of the copier side. (5) Install the counter socket to the machine frame Connector of the copier side with two M3 screws. (6) Reinstall the feed side upper cover and the rear M3 screws cover. (7) Insert the key copy counter with its arrow mark facing up and pointing toward the copier. (8) Enter the value “3” in the setting mode (08202).
3. PREVENTIVE MAINTENANCE (PM) 3. 1 Types of Preventive Maintenance The following two types of preventive maintenance should be performed: Note: Values of the sheets correspond to the FC-210/FC-310. (1) General maintenance (General PM) General maintenance should be performed based on the value of the general PM counter (08-857).
3. 2 Outline of the Maintenance Order (1) Preparation a. Discuss current machine conditions with the key operator and note them down. b. Before starting maintenance, make a few sample copies by TCC-1 chart and keep them for later reference purposes. c. (2) Turn OFF the power switch, and be sure to unplug the copier. Perform preventive maintenance following the checklist shown below. During maintenance, refer to the illustrations attached and the Service Manual as required.
General Maintenance Checklist Section Item to inspect Cleaning Lubri- (X 1000) cation 1. Developer material Replace- Operament tion (X 1000) check 40/60 Remarks Reference counter *8 2. Doctor blade (40/60) *1 Developer K 3. Developer unit drum seal (40/60) *9 counter 4. Front/rear sides of developer unit (40/60) *2 (08-847) 5. Oil seal portion AV 6. Drum cleaning blade 40/60 *3 7. Recovery blade Processing 8.
Section Item to inspect Cleaning Lubri- (X 1000) cation 31. Cleaning roller Replace- Operament tion (X 1000) check 40/60 Remarks Reference counter ch.3.6.7 32. Upper thermistors A (40/60) Fuser unit Fuser unit 33. Lower thermistors A (40/60) counter 34. Fuser inlet guide A (40/60) (08-854) 35. Fuser exit guide A (40/60) 36. Paper exit roller Image quality 37. Image quality sensor’s area A (40/60) *11 control Color Drum K 38.
Color Maintenance Checklist Section Item to inspect Cleaning Lubri- (X 1000) cation 1. Developer material (Y,M,C) Replace- Operament tion (X 1000) check 40/60 Remarks Reference counter *8 Developer Y, 2. Doctor blade (40/60) *1 M,C counter 3. Developer unit drum seal (40/60) *9 (08-844,845, 4. Front/rear sides of developer unit (40/60) *2 846) 5. Oil seal portion AV 6. Drum cleaning blade 40/60 *3 7. Recovery blade Processing 8.
55 54 53 56 58 59 51 61 38 37 60 57 39 62 21 24 27 32 31 30 23 25 28 36 35 29 26 34 33 60 48 46 44 43 45 47 46, 50 48 69 41 42 40 40 41 42 67 68 40 41 42 22 66 65 64 63 [Front sectional view] FC-210/310 PREVENTIVE MAINTENANCE 3- 6 February 2002 © TOSHIBA TEC
11 12,13 11 12,13 10, 15 2 1 3, 18 19 7 8, 6 14 17 16 11 12,13 10, 15 2 1 19 8, 6 Developer unit K 7 14 17 16 2 1 10, 15 3 3 5 11 12,13 10, 15 5 19 8, 6 Developer unit C 2 1 3, 18 7 14 17 16 5 Developer unit M 19 8, 6 7 14 17 16 5 Developer unit Y [Processing unit (EPU)] February 2002 © TOSHIBA TEC 3-7 FC-210/310 PREVENTIVE MAINTENANCE
20 49 [Front side drive system] FC-210/310 PREVENTIVE MAINTENANCE 3- 8 February 2002 © TOSHIBA TEC
* Notes on the Preventive Maintenance Checklist * 1. Doctor blade cleaning Note: This cleaning should be done subsequent to “Automatic removing of developer material”. (1) Move the developer removal shutter lever in the direction of the arrow shown to close the developer removal opening. (2) Remove the developer unit from the EPU. (3) Remove the developer unit cover.
*2 Front/rear sides of developer unit Clean off any toner accumulating on the developer sleeve ends indicated with arrows and in the area beneath the scattered toner recovery roller. *3 Cleaning blade If poor cleaning has occurred due to such causes as adhesion of paper dust, etc. prior to the specified number of printouts for replacement, replace the cleaning blade as required because the blade edge may have been damaged.
3. 4 PM Kit No. of printouts for Kit name Breakdown of kits Part name Q'ty 1. Developer material Y PS-ZDFC31Y 1 DEV-KIT-FC31 1. Developer material M PS-ZDFC31M 1 (40/60K kit) 1. Developer material C PS-ZDFC31C 1 1. Developer material K PS-ZDFC31K 1 – Doctor blade cleaning jig JIG-CLEAN-DOC 1 6. Drum cleaning blade BL-FC22D 4 EPU-KIT-FC31 12. Charger wire cleaning pad K-WIRE-CLN-ARM 4 (40/60K kit) 13. Main charger wire WIRE-CH-310 4 14. Main charger grid GRID-CH-314 4 21.
3. 5 List of Adjustment Tools Parts List Name Page Item Door switch keep-ON jig 100 1 Wire holder jig 100 2 Doctor - sleeve gap adjustment jig 100 3 Cleaning brush 100 6 Doctor blade cleaning jig 100 7 Test chart (No.
3.6 Precautions for Storing/Handling Supplies and Parts 3.6.1 Precautions for storing TOSHIBA supplies A. Toner and developer Toner and developer should be stored in a shaded place where the ambient temperature is between 10 to 35°C (no condensation), and should also be protected against direct sunlight during transportation. B. Photoconductive drum Like toner and developer, Photoconductive drums should be stored in a dark place where the ambient temperature is between 10 to 35°C (no condensation).
Notes: 1. Application of the patting powder is for reducing the friction between the drum and the cleaning blade. If the application of patting powder is neglected, the drum and the cleaning blade may be damaged. 2. When some fibers adhere to the cleaning blade edge, they may reduce the cleaning efficiency and, in addition, may damage the blade and the drum. Be sure to remove any fibers found adhering to the blade.
3.6.3 Checking and cleaning of the drum cleaning blade and transfer belt cleaning blade (1) Handling precautions Since the edge of the cleaning blade performs the cleaning operation, pay special attention when handling it: • Do not allow any hard object to hit or rub against the blade edge. Do not rub the edge with a cloth or soft pad. • Do not stain the edge with any oil or fingerprints, etc. • Do not allow solvents such as paint thinner to touch the blade.
Lower heat roller • Do not leave any oil (fingerprints, etc.) on the lower heat roller. • Be careful not to allow any hard object to hit or rub against the lower heat roller, or it may be damaged, possibly resulting in poor cleaning. (2) Checking • Check for stain and damage on the fuser belt and lower heat roller and clean if necessary. • Clean the separation guide and fingers and check for chipped tips. • Check the cleaning effect of the cleaning roller.
4. TROUBLESHOOTING The ID for each machine is registered on the LGC board, the IMC board, the IMG board and the SYS board. So, if their replacement is required, be sure to replace only one board at a time. If more than one of the LGC board, the IMC board, the IMG board and the SYS board require replacement, replace them in the following procedure. 1. First, replace one of the boards to be replaced. 2. Turn the power ON and confirm that “READY” is displayed. 3.
Where was the paper stopped? Near the exit sensor (paper not damaged) Are the registration sensor and paper exit sensor functioning properly? (Does the actuator return normally?) YES NO 1. In the test mode (03) check if each sensor is functioning. 2. Reconnect each sensor connector. Repair the actuator if it has come off. Before reaching the fuser unit Did the paper stop, curling upward excessively? YES Replace the paper in the cassette.
[E03] Paper remaining inside the copier at power ON Is any paper remaining inside the copier? NO YES Remove the paper. Refer to [E01], [E02] and [E11] to [E26]. [EB7] Restart time-out error Turn the power OFF and back ON. In case that this error occurs frequently, confirm the contents of the following items in the setting mode and report them.
4.1.2 Paper feeding jam [E11] Paper misfeed from the ADU Is any paper remaining in the paper feed area inside the ADU? YES NO Remove the paper. Is the connector J104 on the LGC board disconnected? Is the harness between the LGC board and the ADU drawer connector open-circuited? YES NO Reconnect the connector. Replace the harness. 1. Replace the LGC board. 2. Replace the ADU.
[E13] [E14] [E15] [E16] Paper misfeed from the 1st cassette Paper misfeed from the 2nd cassette Paper misfeed from the 3rd cassette Paper misfeed from the 4th cassette Open the side door; does any paper remain in the paper path from the cassette? YES NO Remove the paper. Is the width of the side guide set too narrow for the paper width? YES NO Set the side guide wider. (When the tray is being lifted, make sure that a gap is left between the paper and the side guide.
4.1.3 Paper transport jam (Paper not reaching the registration sensor after feeding) [E21] [E22] [E23] [E24] [E25] [E26] Paper transport jam from the LCF Paper transport jam from the 1st cassette Paper transport jam from the 2nd cassette Paper transport jam from the 3rd cassette Paper transport jam from the 4th cassette Paper transport jam from the bypass feed unit Open the side door; does any paper remain in the paper path up to the registration roller? YES NO Remove the paper.
4.1.4 Cover open jam [E41] Front cover opened during printing * To avoid electrical hazards, the following checks must be made after unplugging the power cord. Is the front cover or the paper-exit unit open? YES NO Close the front cover or the paper-exit unit.
[E43] ADU pulled out during printing Is the ADU pushed in securely to the copier? NO YES Push in the ADU securely to the copier. Is connector J104 on the LGC board disconnected? Is the harness between the LGC board and the ADU drawer connector open-circuited? YES NO Reconnect the connector. Replace the harness. 1. Replace the LGC board. 2. Replace the ADU. [E45] LCF jam access cover opened during printing Is the LCF jam access cover open? YES NO Close the LCF jam access cover.
4.1.5 Paper jam in ADU and reversing area [E50] Paper not reaching the ADU [E51] Paper not restarting from the ADU stack [E54] ADU paper transport jam Is the ADU pushed in securely to the copier? NO YES Push in the ADU securely to the copier. Is the connector J104 on the LGC board disconnected? Is the harness between the LGC board and the ADU drawer connector open-circuited? YES NO Reconnect the connector. Replace the harness. 1. Replace the LGC board. 2. Replace the ADU.
4.1.6 Original jam in the RADF [E71] Original not reaching the aligning sensor [E72] Original not reaching the exit sensor [E73] Original not passing the exit sensor [Two or more originals are fed simultaneously.] Have too many originals been placed? YES NO Reset the originals, following the specification. Are the original sheets curled or folded too much? YES NO Flatten and reset the originals. Are different-size originals placed together? YES NO Set only one-size originals.
[The original does not reach the aligning roller.] Is the pick-up roller or feed roller stained? YES NO Clean the roller. Is the gap between the aligning plate and the feed roller too small? YES NO Adjust the gap. Is the transporting force of the pick-up roller or the feed roller insufficient? YES Replace the roller. [The original stops, skewed on the original glass.] Is the aligning roller stained? YES NO Clean the roller. Is the transport belt stained? YES NO Clean the belt.
4.1.7 Paper jam in the finisher [E9F] Punching jam Is there any paper remaining on the transport path in the finisher or copier? YES NO Remove the paper. Is either of the connectors J1 or J3 on the punch driver PC board disconnected? Is the harness connecting the punch driver PC board and punch home position sensor (PI3P) open-circuited? YES NO Connect the connector securely. Replace the harness. Is the punch home position sensor working properly? NO YES 1.
[EA2] Finisher paper transport stop jam Is there any paper remaining on the transport path in the finisher or copier? YES NO Remove the paper.
[EA4] Finisher front door opened during printing Is there any paper remaining on the transport path in the finisher or copier? YES Remove the paper. NO Is the finisher connected with the copier? NO Connect the finisher with the copier. YES Is the connector J12 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and joint sensor (PI15) open-circuited? YES Connect the connector securely. Replace the harness.
Is the connector J5 on the punch driver PC board disconnected? Is the harness connecting between the punch driver PC board and front door switch (MS2P) opencircuited? YES Connect the connector securely. Replace the harness. NO Is the front door switch working properly? NO 1. Connect the connector of the front door switch securely. 2. Replace the front door switch. YES Is the problem solved by replacing the punch driver PC board? YES End NO Replace the finisher controller PC board.
[EA6] Finisher early arrival jam Is there any paper remaining on the transport path in the finisher or copier? YES Remove the paper. NO Is the connector J17 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (PI1) open-circuited? YES Connect the connector securely. Replace the harness. NO Is the inlet sensor functioning properly? (Does the actuator return normally?) NO 1. Connect the connector of the inlet sensor securely. 2.
[EA9] Saddle stitcher door opened during printing Is there any paper remaining on the transport path in the finisher, saddle stitcher section or copier? YES Remove the paper. NO Is the saddle stitcher door closed? NO Close the door.
[EAB] Saddle stitcher transport stop jam Is there any paper remaining on the transport path in the finisher, saddle stitcher section or copier? YES Remove the paper. NO Is either of the connectors J10 or J9 on the saddle stitcher controller PC board disconnected? Is any of the harnesses connecting between the saddle stitcher controller PC board and sensors (No.1 paper sensor (PI18S), No.2 paper sensor (PI19S), No.
[EAE] Finisher receiving time time-out jam Is the finisher working? YES NO Replace the finisher controller PC board. 1. Check if the voltage (24V) is being supplied to the finisher. 2. Check the connection of the LGC board and IPC board. 3. Check if the harness connecting the IPC board and finisher I/F connector of the copier side is open-circuited. 4. Check if the harness connecting the I/F connector of the finisher side and finisher controller PC board is open-circuited. 5.
4.1.8 Special sheet jam [EC2] OHP film used except from bypass tray and 2nd cassette Use the 2nd cassette or the bypass tray as the feeding source of OHP film. [EC3] OHP film used in non-OHP mode Set the specified type of paper as selected on the control panel in the paper source.
4.1.9 Drive system related service call [C05] ADU motor rotation abnormal Is the ADU motor rotating properly? NO YES 1. Check if the harness between the LGC board and the ADU drawer connector is open-circuited. 2. Check if the harness between the switching power supply and the ADU drawer connector is open-circuited. 3. Check if any of the connectors J101, J102 and J104 on the LGC board is disconnected. 4. Reduce the mechanical load on the motor by adjusting the drive system.
Are the pins A6 and A10 of the connector J109 on the LGC board always at the level "L"? NO YES 1. 2. 3. 4. 5. 6. Check if the connector J41 of the paper feed motor is disconnected. Check if the connector J109 on the LGC board is disconnected. Check if any conductor pattern on the LGC board is open- or short-circuited. Check if any harness is open-circuited or any connector pin is disconnected. Replace the LGC board. Replace the paper feed motor. 1.
4.1.10 Paper feeding system related service call [C11] ADU paper side guide operation abnormal Is the ADU pushed in securely to the copier? NO YES Push in the ADU securely to the copier. Has the timing belt for driving the paper side guide come off? YES NO Put the belt on properly. Is the connector J104 on the LGC board disconnected? Is the harness between the LGC board and the ADU drawer connector open-circuited? YES NO Reconnect the connector. Replace the harness. 1. Replace the LGC board. 2.
[C13] [C14] [C15] [C16] 1st cassette tray operation abnormal 2nd cassette tray operation abnormal 3rd cassette tray operation abnormal 4th cassette tray operation abnormal Is the cassette pushed in properly to the copier? NO YES Push in the cassette properly to the copier.
4.1.11 Scanner related service call [C27] Carriage home position sensor not turning OFF within a fixed time [C28] Carriage home position sensor not turning ON within a fixed time Remove the original glass, move the carriages to the paper feed side, turn ON the power switch, and then proceed to check the following items. [C27] Are the carriages stuck at a point other than the home position? YES NO 1. 2. 3. 4. 5. 6. Check the SCM and SDV boards for any abnormal circuit.
4.1.12 Copy process related service call [C31] Used toner transport motor rotation abnormal Is the harness between the LGC board and the used toner transport motor open-circuited? Is the connector J123 or J102 on the LGC board, the relay connector or the used toner transport motor connector disconnected? YES NO Replace the harness. Reconnect the connector. Is used toner jammed? Is any abnormal mechanical load found? YES 1. 2. 3. 4. NO Remove the jammed used toner.
[C35] Transfer belt unit contact/release function abnormal Reduce the mechanical load by adjusting the drive system. Remove any foreign matter.
[C3C] [C3D] [C3E] [C3F] Main charger wire cleaning abnormal (K) Main charger wire cleaning abnormal (C) Main charger wire cleaning abnormal (M) Main charger wire cleaning abnormal (Y) Is the harness between the LGC board and the EPU drawer connector or any harness inside the EPU open-circuited? Is the wire cleaner drive motor connector, the connector J120 on the LGC board, the connector of the wire cleaner home position switch, or the connector of the wire cleaner limit switch disconnected? Has the wire cl
4.1.
[C7] Error C7 * To avoid any hazards, be sure to unplug the power cord before proceeding to check the items in 1. and 2. below. * Be sure that the fuser unit is set in place securely. 1. 2. 3. 4. Check if any thermistor connector is disconnected. Check if any harness of the thermistors (center/rear, upper/lower) is open-circuited. Check the LGC board if the connector J122 is disconnected.
4.1.14 Communications related service call [C57] Communication error between LGC-CPU and IPC board (1) Check if any conductor pattern on the LGC board, mainly around IC23, IC72, IC74 and J125, is short- or open-circuited. (2) Check if the conductor pattern on the IPC board is short- or open-circuited. (3) Replace the IPC board. (4) Replace the LGC board. [C5A] Communications error between LGC-CPU and printer controller <> 1.
4.1.15 ADF related service call [C72] Aligning sensor automatic adjustment error 1. Check if any foreign matter is present between the aligning sensor and the reflecting mirror, and if the reflecting mirror is stained. 2. Check if the harness between the aligning sensor and the RADF PC board is open-circuited. 3. Check if any conductor pattern on the RADF PC board is open- or short-circuited mainly around IC1, IC14 and CN14. 4. Replace the aligning sensor. 5. Replace the RADF PC board. 6.
4.1.16 Other service call (1) [C94] LGC-CPU abnormal Is "Call for service" displayed again even after the copier is turned OFF and then back ON? NO YES Observe the condition for a while. 1. Check if the conductor pattern between LGC-CPU (IC32) and FROM (IC24) is open- or shortcircuited. 2. If this problem recurs frequently, replace the LGC board.
4.1.17 Laser optical unit related service call [CA1] Polygonal motor rotation abnormal Is the polygonal motor rotating? NO 1. 2. 3. 4. 5. 6. YES Check if the polygonal motor connector is disconnected. Check if connector J181 or J188 on the IMC board is disconnected. Check if any harness is open-circuited or any connector pin is disconnected. Check if any conductor pattern on the IMC board is open- or short-circuited. Replace the IMC board. Replace the laser optical unit.
[CA2] H-SYNC abnormal Is the polygonal motor rotating? NO YES Refer to "[CA1] Polygonal motor rotation abnormal". Are both 10th and 12th pins of the connector J188 on the IMC board always at the level "L"? NO YES Refer to "[CA1] Polygonal motor rotation abnormal". Is the harness between the RLY and IMC boards open-circuited? Are the connector J185 on the IMC board or the connector J201 on the RLY board disconnected? YES NO Replace the harness. Reconnect the connectors. 1. Replace the IMC board. 2.
4.1.18 Finisher related service call [CB1] Feed motor abnormal [Procedure 1] Is the second feed motor (M8) rotating in reverse at the specified timing? NO Replace the second feed motor or the finisher controller PC board. YES Is the shutter securely attached to the shutter upper/lower bars? NO Attach it securely. YES Turn the feed roller-2 in reverse by hand.
[Procedure 2] Is the second feed motor (M8) rotating in reverse at the specified timing? NO Replace the second feed motor or the finisher controller PC board. YES Is the shutter securely attached to the shutter upper/lower bars? NO Attach it securely. YES Turn the feed roller-2 in reverse by hand. Do the shutter upper/lower bars move up and down? NO Correct the mechanism from the shutter upper/lower bars to the gears of the feed roller-2.
[CB2] Delivery motor abnormal Rotate the delivery motor by hand. Does it rotate smoothly? NO Correct the mechanism. YES Is the delivery motor clock sensor (PI10) working normally? NO Replace the sensor. YES Does the voltage between J11-4 and -5 on the finisher controller PC board become 24V when the delivery motor starts rotating? NO Replace the finisher controller PC board. YES Is the wiring between the delivery motor and finisher controller PC board correct? NO Correct the wiring.
[Procedure 2] Does the tray reach the tray upper limit detecting switch (MS5)? YES Lower the position of the tray. NO Is the tray upper limit detecting switch (MS5) working normally? NO Replace the switch. YES Is the wiring between the finisher controller PC board and the tray upper limit detecting switch correct? NO Correct the wiring. YES Replace the finisher controller PC board.
[CB4] Alignment motor abnormal Is the alignment guide home position sensor (PI6) working normally? NO Replace the sensor. YES Is the wiring between the finisher controller PC board and the alignment motor (M3) correct? NO Correct the wiring. YES Is there any mechanical problem with the alignment guide movement path? YES Correct the mechanism. NO Is the problem solved by replacing the alignment motor? NO Replace the finisher controller PC board.
[CB6] Stapler shift motor abnormal Is the stapler shift home position sensor (PI7) working normally? NO Replace the sensor. YES Is the wiring between the finisher controller PC board and the stapler shift motor (M4) correct? NO Correct the wiring. YES Is there any mechanical problem with the stapler stand motion path? YES Correct the mechanism. NO Is the problem solved by replacing the stapler shift motor? NO Replace the finisher controller PC board.
[Procedure 2] Is the connector J6 on the finisher controller PC board, J114 of the height sensor (PS1) or relay connector J212 disconnected? YES Connect the connector. NO Is the voltage between J6-2(+) and J6-4(-) on the finisher controller PC board 5V DC? NO Replace the finisher controller PC board. YES Is the wiring between the finisher controller PC board and height sensor correct? NO Correct the wiring. YES Replace the height sensor.
[CB8] Backup RAM data abnormal Is the problem solved by turning the power of the copier OFF and ON? YES End NO Is the problem solved by replacing the finisher controller PC board? NO Replace the punch driver PC board. YES End [CB9] Saddle stitcher/paper pushing plate motor abnormal [Procedure 1] Is the paper pushing plate home position sensor (PI14S) working normally? NO Replace the sensor.
[Procedure 2] Is the paper pushing plate top position sensor (PI15S) working normally? NO Replace the sensor. YES Is the paper pushing plate motor (M8S) operating at the specified timing? YES Replace the saddle stitcher controller PC board. NO Is there any problem with the paper pushing plate drive mechanism? YES Correct the mechanism. NO Is the problem solved by replacing the paper pushing plate motor (M8S)? NO Replace the saddle stitcher controller PC board.
[CBA] Saddle stitcher/stitcher motor (front) abnormal [CBB] Saddle stitcher/stitcher motor (rear) abnormal Are the front or rear stitcher and its stand installed properly? NO Install them properly. YES Is the stitcher home position switch on the front or rear stitcher (MS7S/MS5S) working normally? NO Replace the front or rear stitcher. YES Is the front or rear stitcher operating at the specified timing? NO Replace the front or rear stitcher.
[CBD] Saddle stitcher/guide motor abnormal Is the guide home position sensor (PI13S) working normally? NO Replace the sensor. YES Is the guide motor (M3S) operating at the specified timing? YES Replace the saddle stitcher controller PC board. NO Is the guide plate drive mechanism normal? NO Correct the mechanism. YES Is the problem solved by replacing the guide motor (M3S)? NO Replace the saddle stitcher controller PC board.
[CBF] Saddle stitcher/paper positioning plate motor abnormal Is the paper positioning plate home position sensor (PI7S) working normally? NO YES Replace the sensor. Is the paper positioning plate operating at the specified timing? YES NO Replace the saddle stitcher controller PC board. Is the paper positioning plate drive mechanism normal? NO YES Correct the mechanism. Is the problem solved by replacing the paper positioning plate motor (M4S)? NO YES Replace the saddle stitcher controller PC board.
[Procedure 2] Is the connector of paper pushing plate home position sensor (PI14S) connected to the connector on the saddle stitcher controller PC board? NO Connect the two connectors. YES Is the wiring between the sensor and the saddle stitcher correct? NO Correct the wiring. YES Is 5V DC being supplied from J9-10 on the saddle stitcher controller PC board? NO Replace the saddle stitcher controller PC board.
[CD6] Saddle stitcher/microswitch abnormal [Procedure 1] Is the switch actuator for the inlet door working properly? NO Correct the mechanism. YES Is the inlet cover switch (MS1S) working normally? NO Replace the switch. YES Is the voltage of J10-8 on the saddle stitcher controller PC board 5V when the inlet door is open? YES The inlet cover sensor (PI9S) is broken. Replace it.
[Procedure 2] Is the switch actuator for the front door working properly? NO Correct the mechanism. YES Is the front cover switch (MS2S) working normally? NO Replace the switch. YES Is the voltage of J11-12 on the saddle switcher controller PC board 5V when the front door is opened? YES The front cover open/closed sensor (PI2S) is broken. Replace it. NO Replace the saddle stitcher controller PC board.
[CD9] Swing motor abnormal [Procedure 1] Rotate the swing motor in reverse by hand. Does the swing guide move up and down? NO Correct the swing mechanism. YES Is the swing guide closed detection switch-2 (MS6) working normally? NO Replace the switch. YES Is the swing guide open sensor (PI18) working normally? NO Replace the sensor. YES Is the swing motor (M7) rotating in reverse at the specified timing? NO Replace the motor.
[Procedure 3] Is the swing motor clock sensor (PI20) working normally? NO Replace the sensor. YES Does the voltage between J11-6 and -7 on the finisher controller PC board become 24V when the swing motor starts rotating? NO Replace the finisher controller PC board. YES Is the wiring between the swing motor and finisher controller PC board correct? NO Correct the wiring. YES Replace the swing motor.
[CDB] Punch motor abnormal Is the punch home position sensor (PI3P) working normally? NO Replace the sensor. YES Is the wiring between the punch home position sensor (PI3P) and finisher controller PC board correct? NO Correct the wiring. YES Is the punching mechanism normal? NO Correct the mechanism. YES Is the problem solved by replacing the punch motor (M1P) ? YES End NO Is the problem solved by replacing the punch driver PC board? YES End NO Replace the finisher controller PC board.
4.1.19 Image quality related service call (1) After checking [CE1], [CE2] and [CE4], and taking appropriate action, perform the forced performing of image quality control. 1. While pressing [0] and [5] simultaneously, turn ON the power. 2. Enter [878] with digital keys, and then press the [START] key. 3. Turn OFF and then back ON the power, and check that the copier becomes ready normally. (2) After confirming the items in (1), clear the abnormal detection counter of image quality control. 1.
[CE2] Image quality sensor abnormal (no pattern level abnormal) 1. 2. 3. 4. Check that the transfer belt unit is fully raised. Check that the transfer/transport unit is securely inserted. Check for any abnormal stain, large flaw or break on the transfer belt surface. Check that the drum and transfer belt are operating. If abnormal, correct any mechanical problem.
[CE4] Image quality control test pattern abnormal (1) Use "Image quality control abnormal detection counter Y~K display/0 clearing (08-415~418)" to check the abnormal occurring condition for each color. (2) Check "Output value display of image quality sensor/Low-density pattern (05-819)" to confirm if the value is under 300 (low-density pattern abnormal) for each color. under 300 Poor cleaning of the transfer belt Check the transfer belt.
[CE5] Temperature/humidity sensor upper-limit abnormal Is the harness between the LGC board and the temperature/humidity sensor disconnected ? Is the connector J108 on the LGC board or the connector of the temperature/humidity sensor disconnected ? YES NO Reconnect the connector. Replace the harness. 1. Replace the temperature/humidity sensor. 2. Replace the LGC board.
[CF1] Color registration control abnormal 1. While pressing [0] and [5] simultaneously, turn the power ON. 2. Enter [461] with digital keys and press the [START] key. 3. The color registration control result is displayed in four values (Y(0), M(1), C(2), K(3)). 4. Check the value for Y(0) displayed in 3.. When [CF1] has occured, a value from 1 to 15 is displayed (normal if 0 or 16 or above).
Voltage before forced performing of color registration control DC 0.7V Normal DC 0V Check if the harness between the LGC board and the color registration sensor or the harness between the LGC board and the IMC board is open- or short-circuited. Check if any of the connectors (J182 on the IMC board, J113 and J114 on the LGC board) or the color registration sensor connector is disconnected. If there is no abnormality, check the color registration sensor.
13.While pressing [0] and [5] simultaneously, turn the power ON. 14.Enter "1" with digital key and press the [PRINTER/NETWORK] key. 15.Check the output grid patterns of yellow, magenta, cyan and black if there is image density difference among the front/center/rear areas or abnormality in the overall image. * At this time, there is no problem even if the Y, M, C and K grid patterns are out of alignment.
16.While pressing [0] and [5] simultaneously, turn the power ON. 17.Enter "4" with digital key and press the [PRINTER/NETWORK] key. 18.Check the output gradation images for gamma adjustment if there is any abnormality in the gradation of yellow, magenta, cyan and black. – If there are any abnormalities – (1) Check if the photoconductive drum and transfer belt are operating. If not, correct any mechanical problems. (2) Check if the transfer belt unit is raised fully upward.
4.1.20 Other service call (2) [F07] Communications error between system-CPU and LGC-CPU 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Check if the SYC board is securely connected to the MTH1 board. Check if the IMC board is securely connected to the MTH1 board. Check if the IMC board connector J182 is disconnected. Check if the LGC board connector J113 is disconnected. Check if the harness between the IMC and LGC boards is open-circuited. Check the version of FROM on the SYS board.
[F09] [F11] [F12] Communications error between system-CPU and scanner-CPU 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 4.1.21 Check if the IMG board connector J161 is disconnected. Check if the SCM board connector J1 is disconnected. Check if the harness between the IMG and SCM boards is open-circuited. Check if the IMG board is securely connected to the MTH1 board. Check if the SYS board is securely connected to the MTH1 board. Check the version of FROM on the SYS board. Check the version of FROM on the SCM board.
4.
(2) Uneven pitch and jitter image Original mode All modes Section Step Location Occurs cyclically at right angles to paper feeding direction Phenomenon Uneven pitch Feeding direction Cause Main-Classification Sub-Classification Specific-Classification 1 Paper transport syetem 2 Paper transport Low speed speed in registration section Low speed Low speed 3 Drum drive system 4 5 High speed Paper transport High speed speed in fuser unit Drum Adjustment error Registration roller aging
* Fine adjustment of registration roller paper transport speed The optimized value against jitter and color misalignment is not always obtained because fine error is generated in automatic adjustment. If uneven color is generated in the secondary-scanning direction of the image and further adjustment is necessary, perform the following procedure from 1. to 7.. 1. Start up with the test print mode (04). 2. Select the A3/LD size paper. 3. Enter the code [234] (select the halftone pattern). 4.
(3) Poor image density, color reproduction and gray balance Check image density. Check gray balance. Check color reproduction. Cause/Section Step Check items Density/Color reprodu- 1 Check the image density/color ction/Gray balance reproduction/gray balance. Printer section *1 2 Check the printer output image. Parameter adjustment value *2 Scanner Printer density abnormal *1 Printer output image abnormal *2 Measures Remarks Perform the automatic gamma adjustment.
(4) Background fogging Cause/Section Density reproduction Step Check items Measures Remarks 1 Check the gradation reproduction. Perform the automatic gamma adjustment. Printer section 2 Check the printer output image. Output the test print pattern for See step 5 each color (04-231) and check it. if defects occur. Parameter adjustment 3 Check the image processing Check the value of offset amount value parameters. of processing background.
(5) Moire/lack of sharpness B A Moire Cause/Section Density reproduction Step Check items 1 Check the gradation reproduction. Parameter adjustment 2 Check the image procesvalue sing parameters. 3 Adjust the image processing parameters. Printer section 4 Check the printer output image. Measures Remarks Perform the automatic gamma adjustment. Check the sharpness adjustment value. While checking the above encircled images A and B, decrease moire by sharpness adjustment.
(6) Toner offset Feeding direction Black solid Approx. 220mm Shadow image Toner offset (Shadow image appears approx. 220 mm behind the high density image.) Cause/Section Density Fuser unit Step Check items 1 Is the density too high? 2 3 4 5 6 Paper Measures Remarks Perform the automatic gamma adjustment. Check the pressure removal parts and pressure mechanism. Establish its contact. Replace the fuser belt or the lower heat roller. Replace the fuser belt or the lower heat roller.
Feeding direction (7) Blurred image Cause/Section Scanner Drum Step Check items 1 Is the scanner bedewed? 2 Is the drum bedewed or dirty? February 2002 © TOSHIBA TEC 4 - 73 Measures Clean it. Wipe the drum with dry cloth. * Be sure never use alcohol or other organic solvents because they have bad effect on the drum.
Feeding direction (8) Poor fusing Cause/Section Step Check items Heater lamp unlighted 1 Is poor contact at the terminal point? 2 Is the heater lamp open-circuited? 3 Are the pressure springs working Pressure between properly? fuser roller and lower heat roller improper Thermistor, LGC board 4 Is the temperature of upper/lower heat rollers too low? 5 Is paper damp? Paper FC-210/310 TROUBLESHOOTING 4 - 74 Measures Correct it. Replace it. Check/adjust the pressure springs.
Feeding direction (9) Blank copy Cause/Section High-voltage transformer (transfer roller/ developer bias) Processing unit (EPU)/ developer unit set position Developer drive system Developer material Step Check items Measures 1 Is the high-voltage transformer output Adjust the output and correct the circuit, or defective? replace the transformer.
Feeding direction (10) Solid copy Cause/Section Exposure lamp Inverter Step Check items 1 Does the exposure lamp light? 2 3 High-voltage transformer 4 (Main charger) Harnesses for SCM, 5 SYS, IMG, IMC and LGC boards 6 Scanner Main charger Bedewing of scanner and drum FC-210/310 7 Measures Check the contact of the inverter connector. If the inverter does not work, replace it. If the lamp does not work, replace it. Reinstall it securely. Replace it.
Feeding direction (11) White banding (in feeding direction) Cause/Section Laser optical unit Main charger grid Developer unit Drum Transport path Discharge lamp Scanner Step Check items 1 Is there foreign matter or dust on the slit glass? 2 Is there foreign matter on the charger grid? 3 Is there foreign matter inside the doctor blade? 4 Is there foreign matter on the drum seal? 5 Is the drum seal of developer unit in proper contact with the drum? 6 Is there any abnormalities on the drum surface? 7 Does
Feeding direction (12) White banding (at right angles to feeding direction) Cause/Section Main charger Drum Discharge lamp Developer unit Step Check items 1 Is there foreign matter on the charger? 2 Is terminal contact poor? 3 Is there any abnormalities on the drum surface? 4 Is the discharge lamp lighting properly? 5 Is the developer sleeve rotating correctly? Is there any abnormalities on the sleeve surface? 6 Is the drum or scanner jittery? Drum and scanner drive systems High-voltage transformer 7 (m
Feeding direction (13) Skew (slantwise copying) Cause/Section Cassette LCF Paper feed roller Rollers Registration roller Pre-registration guide Original scale Step Check items 1 Is the cassette or LCF properly installed? 2 Is too much paper loaded in the cassette or LCF? 3 Is the paper corner folded? 4 Are cassette or LCF side guides properly set? 5 Is the surface of paper feed roller dirty? 6 Is each roller improperly fixed to the shaft? 7 Is the registration roller spring out of place? 8 Is the pre-re
Feeding direction (14) Color banding (in feeding direction) Cause/Section Scanner Main charger Cleaner Step Check items 1 Is there foreign matter in the optical path? 2 Is there dust or stain on the shading correction plate? 3 Is there foreign matter on the charger grid? 4 Is the charger grid dirty or deformed? 5 Is there foreign matter on the main charger? 6 Is the charger wire dirty or deformed? 7 Is there foreign matter inside the charger case? 8 Is the inner surface of charger case dirty? 9 Is ther
Feeding direction (15) Color banding (at right angles to feeding direction) Cause/Section Main charger Fuser unit Step Check items 1 Is the charger wire dirty or deformed? 2 Is the fuser belt, lower heat roller or oil roller dirty? High-voltage transformer 3 Is the high-voltage transformer output defective? (main charger/ transfer roller) Drum 4 Is there deep scratch on the drum surface? 5 Are there fine scratches on the drum surface (drum pitting)? Scattered toner recove- 6 Is electrical continuity secu
Feeding direction (16) White spots Cause/Section Developer unit/ Toner cartridge Step Check items Measures 1 Is the toner density of developer Check and correct the auto-toner sensor and material proper? toner supply operation. Check whether the amount of toner is sufficient in the toner cartridge. 2 Is the doctor-sleeve gap proper? Adjust the gap. Main charger 3 Is there foreign matter on the charger? Remove it. 4 Is the charger wire dirty or deformed? Clean or replace the charger wire.
Feeding direction (17) Poor transfer Cause/Section Transfer belt Paper Step Check items 1 Is the transfer belt dirty? 2 Is the transfer belt in proper contact with the drum ? 3 Is there any deformation or abnormalities on the transfer belt? 4 Is paper in the cassette or LCF curled? Measures Clean it. Correct it. Replace the belt. Reinsert paper with reverse side up or change paper. 5 Is paper in the cassette or LCF damp? Change paper. * Avoid storing paper in damp place.
Feeding direction (18) Uneven image density Cause/Section Main charger Transfer belt Laser optical unit Discharge lamp Developer unit Scanner section FC-210/310 Step Check items 1 Is the main charger dirty? 2 Is the transfer belt dirty? 3 Is the transfer belt in proper contact with the drum? 4 Is there any abnormalities or deformation on the belt? 5 Is there foreign matter or dust on the slit glass? 6 Is the discharge lamp dirty? 7 Has any LED of discharge lamp gone out? 8 Is the magnetic brush in pr
Feeding direction (19) Faded image (low density, poor color reproduction and poor gray balance) Cause/Section Toner empty Auto-toner circuit Toner motor Toner cartridge Developer material Developer unit Step Check items 1 Is the “ADD TONER” symbol flashing? 2 Is there enough toner in the cartridge? 3 Is the toner density of developer material too low? 4 Is the toner motor malfunctioning? 5 Are there any abnormalities in the toner cartridge? 6 Is the developer material life ended? 7 Is the magnetic brush
Feeding direction (20) Image dislocation in feeding direction Cause/Section Step Check items 1 Is same dislocation on every copy? Adjustment error of scanner or printer section Registration roller 2 Is the registration roller dirty, or the spring out of place? 3 Is the registration motor malfunctioning? 4 Is the paper feed motor malPaper feed motor functioning? 5 Is the pre-registration guide Pre-registration guide improperly installed? FC-210/310 TROUBLESHOOTING 4 - 86 Measures Adjust the scanner/pri
Feeding direction (21) Image jittering Cause/Section — Registration roller Transfer belt Step Check items 0 Is the toner image on the drum proper? 1 Is the registration roller rotating normally? 2 Is the transfer belt operating normally? Fuser unit 3 Drum Carriage operation 4 5 6 7 8 Scanner Drum drive system 9 10 Processing unit (EPU) 11 Measures If proper, perform step 1 to 3; otherwise perform step 4 and after. Check the registration roller section and its springs.
Feeding direction (22) Poor cleaning Cause/Section Developer material Cleaning blade Step Check items 1 Is the specified developer material used? 2 Is there paper dust on the cleaning blade edge? 3 Is the cleaning blade peeled? Toner recovery auger 4 Fuser unit 5 6 7 8 9 FC-210/310 Measures Use the specified developer material and toner. Clean it. Replace the blade. Check and replace the drum. Clean toner recovery auger. Is toner recovery defective? Check the cleaning blade pressure.
Feeding direction (23) Uneven light distribution Cause/Section Original glass Main charger wire Discharge lamp Scanner Exposure lamp Step 1 2 3 4 Check items Is the original glass dirty? Is the main charger wire dirty? Is the discharge lamp dirty? Are the reflector, exposure lamp, mirrors, lens, etc. dirty? 5 Is the exposure lamp tilted? 6 Is the lamp discolored or degraded? February 2002 © TOSHIBA TEC 4 - 89 Clean Clean Clean Clean Measures the glass. or replace the wire. it. them.
Feeding direction (24) Blotched image Cause/Section Paper Step Check items 1 Does the paper mode correspond to the paper type? 2 Is paper too dry? 3 Is the transfer belt in proper contact Transfer belt with the drums? 4 Are there any abnormalities on the belt? High-voltage transformer 5 Is the high-voltage transformer output abnormal? (transfer roller) FC-210/310 TROUBLESHOOTING 4 - 90 Measures Check the paper type and mode. Change paper. Correct it. Clean or replace the belt. Adjust the output.
5. UPDATING THE FIRMWARE <> Only the minimum firmware required for updating by the PC is installed in the system control PC board (SYS board), printer control PC board (IMC board), logic PC board (LGC board) and scanner control PC board (SCM board) provided as service parts. When any of the above PC boards is replaced with a new one in the field, confirm the other firmware version to ensure the most suitable firmware is installed.
5.1 Installing Software for Firmware Update 5.1.1 Outline The procedure to update the software of the SYS, IMC, LGC and SCM board using the PPP (Point-toPoint Protocol) and FTP (File Tranfer Protocol) is described in this section. * This procedure is described based on the Windows 95/98. Information and necessary files corresponding to other OSs are supplied by the other service information. 5.1.2 Requirements The following environment is necessary to update the firmware.
Protocol specifications between the PC and SYS board BAUD RATE 115200bps DATA BIT 8 BITS PARITY NONE STOP BIT 1 BIT FLOW CONTROL NONE ECHO OFF February 2002 © TOSHIBA TEC 5-3 FC-210/310 UPDATING THE FIRMWARE
5.1.3 Dial-up networking function The settings necessary for the PPP are described in this section. The dial-up networking function is used to perform the PPP connection on the Windows 95/98. (1) Virtual modem Since a modem is supposed to be used for the Windows 95/98 dial-up networking, download a virtual modem to enable the connection performed directly with a serial cable. (2) Installation of virtual modem Download the following file from the web. URL:http://www.kevin-wells.com/net/mdmcbx4.
The Modem Wizard is opened. Check "Don't detect my modem; I will select it from a list", and click [Next]. Click [Have Disk], then select a folder in which the downloaded file has been stored.
Select "Direct Connection", then click [Next]. Select "Communications Port (COM1)", then click [Next].
Click the [Finish] button to complete the virtual modem installation.
5.1.4 Installing dial-up networking Your computer might be already set up to use a network. If the Windows prompts you for a network password at the startup and if the Network Neighborhood icon appears on the Windows desktop, the network function is already set up. In this case, you can skip this section. In the "Network" dialog box, click the "Configuration" tab. Confirm that "Dial-Up Adapter" and "TCP/IP" are displayed. If your PC does not have "Dial-Up Adapter", click [Add].
Select "Microsoft" from the "Manufacturers" list and "Dial-Up Adapter" from the "Network Adapters" list, then click [OK]. TCP/IP Protocol components are automatically installed together with "Dial-Up Adapter".
5.1.5 Setting dial-up networking Double-click "My Computer". If the "Dial-Up Networking" icon is not in the window, open [Add/Remove Programs] in the Control Panel to install it. Double-click "Dial-up Networking" and then "Make New Connection".
Enter a name in the box "Type a name for the computer you are dialing", and then select "Direct Connection" for "Select a device". Then, click [Configure]. Click the "General" tab in the "Direct Connection Properties" dialog box. Select "115200" for "Maximum speed", and check "Only connect at this speed".
Click the "Connection" tab, confirm that no item in "Call preferences" is selected, and then click [Advanced]. Confirm that no item in the "Advanced Connection Settings" dialog box is selected. Click the [OK] button to return to the "Make New Connection" dialog box and click [Next].
Enter "#39" in the "Telephone number" box. Select an appropriate country code, then click [Next]. Click [Finish] to complete the setting for the "Dial-up Networking".
5.1.6 Installing software for FTP server Install free software [War FTP Daemon Version 1.65] to use it as an FTP server. War FTP Daemon can be downloaded from the following website. FTP: ftp://ftp.jgaa.com/pub/products/Windows/WarFtpDaemon/1.6_Series/ward165.exe HTTP: http://download.jgaa.com/ftp/pub/products/Windows/WarFtpDaemon/1.6_Series/ward165.exe Some files are extracted by double-clicking the [ward165.exe] icon. Double-click [Setup.exe] to start installation.
Select [Properties]-[Security]-[Edit User]. Click [Add] and type in "dppc" in the "New name" box. Type in "dppc" in the "New Password" and "Verify Password" boxes, then click [OK]. Select "dppc" and click the "File Access" tab. Then, click [Add].
Double-click "Webshare". Double-click "Ftproot" and click [OK]. Check the "Read", "Write", "Delete", "Execute", "List", "Create" and "Remove" boxes. Confirm that the check marks are not gray but black. Check "Root", "Home" and "Recursive" in the "Special" box as well. Click [Apply] and then [OK].
Enter the "ONLINE" mode by clicking the February 2002 © TOSHIBA TEC button before starting the firmware update.
5.2 Operation Procedure in [3][9] Mode 5.2.1 Outline Connect the copier and PC with a serial cable and turn ON the power while pressing the digital keys [3] and [9] simultaneously to start the "Firmware Update Mode". The system firmware, UI data and engine firmware (printer ROM, engine ROM and scanner ROM) can be updated in this mode. Note: In the [3] [9] mode, the version of system firmware and UI data can be displayed, but the version of engine firmware cannot be displayed.
(2) New file Prepare files for updating in the PC. New files with the preset directory and names are provided in the following folder. C: \WEBSHARE\FTPROOT New files: (3) - System firmware sysfirm.tz - UI data fixed section uidataF.tz - UI data common section uidata0.tz - 1st language UI data uidata1.tz - 2nd language UI data uidata2.tz - 3rd language UI data uidata3.tz - 4th language UI data uidata4.tz - 5th language UI data uidata5.tz - 6th language UI data uidata6.
5.2.3 Updating firmware Update the firmware in the [3][9] mode as follows: 1. Turn ON the power of the copier while the digital keys [3] and [9] are pressed simultaneously. 2. The following is displayed on the control panel of the copier. Firmware Version Up Mode > Make a connection from PC. 3. Make a serial connection using the dial-up networking function of the PC. Refer to "5.1 Installing Software for Firmware Update" for the dial-up network connection.
4. The following is displayed if the serial connection was completed successfully. Firmware Version Up Mode Target: 1 Established serial connection with PC. Number of the target area for updating > Press START key to install new firmwares. > Please select a target with DIGITAL keys. You can press [HELP] to confirm the current version (the version before the copier is updated). *The engine firmware version cannot be displayed in this screen. Use the setting mode to confirm them.
The "target" number indicates the following. 1: System firmware 2: UI data fixed section 3: UI data common section 4: 1st language UI data 5: 2nd language UI data 6: 3rd language UI data 7: 4th language UI data 8: 5th language UI data 9: 6th language UI data 10:7th language UI data The version number is displayed as "XXX.YYY". "XXX" indicates the major version and "YYY" is the minor version. The "code" indicates the following. A. The "code" for the System firmware ("target": 1) denotes the destination.
5. Select the area to be updated using the digital keys and [INTERRUPT] key. (Press the [INTERRUPT] key to enter "#".) The selected number is displayed at upper right of the screen, next to "Target:". The relation between the selected number and area to be updated is as follows.
6. The copier starts updating when the [START] key is pressed. Do not turn OFF the power of the copier or PC, or disconnect the cable after the [START] key has been pressed. Interruption during the file transmisson to the copier will destroy the file in the FROM of the copier. The data must be reinstalled after checking and performing the following items. • Connect the serial cable correctly. • Restart the copier and PC. • Change the "War FTP Daemon" to "ONLINE" mode. • Copy the new files to the PC again.
7. The following will be displayed when the firmware update is completed successfully. In case of target 1 - 13: If you continue to update the other areas, press the [START] key and perform the step 5 and the followings for each area. Turn OFF the power or press the [CLEAR] key to exit the update screen. Version of the firmware installed Firmware Version Up Mode Target: 1 Firmware version up completed. Version: 001.003 code:U Destination code of the firmware installed > Press START key to continue.
9. The following error message is displayed when the firmware was not updated successfully. (If "- device erase error", "- device write error" or "- verify error" occurs, the "Recovery mode" is automatically activated when the power is turned ON next time. See 10.: Recovery mode) Firmware Version Up Mode Target: 1 Failed to install a new firmware. – file read error. Error messages - file read error. - file information error. - unfit device. - device erase error. - device write error. - verify error.
* If an error occurs while the processing of automatically sequenced writing of #4, do the following operations after completing the update in a recovery mode. Target Area of error #4 1~10 Operation After completing the update to the target 10 in a recovery mode, update the target 11 to 13 in a writing processing with the area definition. #4 11~12 After completing the update to the target 12 in a recovery mode, update the target 13 in a writing processing with the area definition.
5.2.4 Display The following screens are displayed in the mode [3][9]. Power ON Firmware Version Up Mode Firmware Version Up Mode > Make a connection from PC. Cannot connect with PC. Failed to install a new firmware. Connection failed Connection made successfully Number of area to be updated Firmware Version Up Mode Established serial connection with PC. on with PC. Press the digital key 촟촞 촟촞 > Press START key to install new firmwares.
In case of target 1 - 13 : 1 Press the [START] key Firmware Version Up Mode Status of updating process (Target 1 - 10) – reading a file. – checking a read file. – checking the device. – setting NvRAM flags. – erasing the device. – writing to the device. – verifying the device. – clearing NvRAM flags. Status of updating process (Target 11 - 13) – reading a file. – writing to the device. Target: 1 Installing a new firmware. – reading a file.
In case target of #1- #5: 1’ Press the [START] key Status of updating process – reading a file. – checking a read file. – checking the device. – setting NvRAM flags. – erasing the device. – writing to the device. – verifying the device. – clearing NvRAM flags. Firmware Version Up Mode Target:#1 Installing a new firmware. – reading a file. Target l version installing code Current area being updated.
In case of target of 1 - 13: 3 Installation failed Firmware Version Up Mode Error messages – file read error. – file information error. – unfit device. – device erase error. – device write error. – verify error. – cannot set NvRAM flags. – Communication error LGC – Communication error IMC – Communication error SCM Target: 1 Failed to install a new firmware. – file read error. Power OFF In case of target #1 - #5: 3’ Failed Error messages – file read error. – file information error. – unfit device.
5.3 Updating the Firmware Using the Downloading Jig In this model, it is possible to update the firmware automatically by connecting the downloading jig using the dedicated connector and turning the power of the copier ON. The downloading jig consists of the programmed ROM and jig board. Two types of the jig board are available as follows.
5.3.1 System firmware (1) ROM type There are two types of ROM to be downloaded. (a) ROM for application downloading The area in the FROM on the SYS board is updated. This ROM is used for the normal update. The data to be overwritten by this ROM are as follows. • System software basic section * This area cannot be downloaded using PC.
(3) Procedure of downloading (a) Connect the jig and perform downloading Attach the ROMs on the jig board and connect the board with the connector of the copier. 1. Take off the feed side upper and upper inner cover as well as the metal shield cover. ( Service Manual ch. 2.5.2) 2. Connect the downloading jig with the jig connector on the SYS board (ROM attached side downward). Note: Turn OFF the power before connecting or disconnecting the jig.
“Update Completed!!” is displayed on the control panel when the downloading is completed. Turn OFF the power of the copier and disconnect the downloading jig. Download Board Firmware Update Mode Download Board -> FROM Update Start. Check Devices Update FROM Data Check - Completed Completed Completed Update Completed!! “Update Failed.” is displayed on the control panel when the downloading was not completed successfully.
(b) Confirmation of the downloaded data Check each data version when the downloading is completed to confirm that the downloading was performed correctly. Check the version in the setting mode (08). Confirm that the version numbers shown by entering the following codes match the specified version numbers.
(4) Screens displayed during the download (a) Application downloading The screens change as follows during the application downloading. Power ON Download Board Firmware Update Mode Download Board -> FROM Update Start. Check Devices Update FROM Data Check - Downloading started Download Board Firmware Update Mode for Field Service Download Board -> FROM Update Start.
(b) UI data downloading The screens change as follows during the UI data downloading. Power ON Download Board Firmware Update Mode Download Board -> Hard Disk UI data Update Start.
5.3.2 Engine firmware The procedure to update the engine firmware (engine ROM/LGC board, scanner ROM/SCM board and printer ROM/IMC board) is described in this section. (1) Jig board The engine ROM/LGC board uses K-PWA-DLS-320, the scanner ROM/SCM board and the printer ROM/IMC board use K-PWA-DLM-320 as a jig board to update the engine firmware. When updating the engine ROM/LGC board, use only the socket for ROM1 of K-PWA-DLS-320. (The socket for ROM2 is not used.) ( Page.
(2) Downloading (a) Attach the ROM to the jig board and connect the board with the jig connector of the copier. <> 1. Take off the rear cover. ( Service Manual ch. 2.5.1) 2. Connect the downloading jig with the jig connector on the LGC board (ROM attached side leftward). LGC board Jig connector <> Note: Remember that the damp heater, lens cover, etc. are hot. 1. Take off the right top cover and feed side upper cover. ( Service Manual ch. 2.5.
<> 1. Take off the feed side upper and upper inner cover as well as the metal shield cover. ( Service Manual ch. 2.5.2) 2. Connect the downloading jig with the jig connector on the IMC board (ROM attached side upward). Jig connector (b) Turn ON the power while [0] and [8] are pressed simultaneously (downloading is automatically started). (c) Turn OFF the power when the LED on the jig board starts flashing. Remove the downloading jig.
6. POWER SUPPLY UNIT 6.1 Output Channel There are four output channels which are not linked with the door switches, as shown below. (1) 3.3V(M) — For MPU on the SYS board, the image processing circuit, etc. 3.3VA : Pins 4 and 5, J707 Output to: IMC board, SYS board, AI board (via the IMG board), IMG board 3.3VB : Pin 1, J708 Output to: SCM board (2) 5.1V(M) — For mechanical control circuits on the LGC board, IMC board, SCM board,etc. 5.1VA : Pins 3, 4 and 5, J706 Output to: LGC board 5.
There are two output channels which are linked with the door switches. (1) 5.1V(D) — For the laser diodes and the laser drivers 5.1VA : Pin 7, J702 Output to: LGC board 5.1VB : Pin 3, J705 Output to: IMC board, RLY board (via the IMC board), LDR board (via the IMC board) (2) 24V(D) — For the motors, clutches, solenoids, fans, etc.
F1 12A/125V F2 12A/125V F3 12A/125V F5 4A/125V F6 4A/125V F7 5A/125V F8 4A/125V F9 5A/125V F10 4A/125V ICP3 12A/125V ICP4 3A/125V ICP5 3A/125V ICP6 3A/125V February 2002 © TOSHIBA TEC Primary side Secondary side 6-3 FC-210/310 POWER SUPPLY UNIT
F3/10A J702 1 24VA 2 24VB 3 24VC 4 DGA 5 DGB 6 DGC 7 5.1VA 8 POWFAN F5/4A Fuser lamp load Main switch Breaker Live Neutral Front Left door door switch switch High harmonic reactor F6/4A 24VD 24VD 24VD DGD DGD 24VE 24VE DGE DGE NC DEV-MOT DEV-MOT DEV-MOT DEV-MOT DEV-MOT FED-MOT FED-MOT FED-MOT FED -MOT J704 2 3 4 Reg F1 N.F J703 1 2 3 4 5 6 7 8 9 10 Exposure lamp load LGC LGC LGC LGC LGC LGC LGC LGC 24VF 24VF DGF DGF SCM SCM SCM SCM J705 N.F 1 24VG IMC,POL,TILT 2 DGG IMC,POL,TILT 3 5.
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PWA-F-LDR-Y PC PWA-F-RLY PWA-F-LDR-M PWA-F-LDR-C PWA-F-LDR-K DOWNLOAD JIG PS-ACC HDD CN2 1 2 3 4 PWA-F-SYS J141 1 2 3 4 5 6 CONTROL PANEL CN9 1 2 3 4 5 DOWNLOAD JIG TCTCNT GND +24V NC TCTPLS J512 4 3 2 1 J512 1 2 3 4 +12V GND GND VDD PWA-F-IMC-314 PWA-F-IMC PWA-F-MTH2 +24VD +24VD DG DG +24VD PWA-F-IMG-314 J165 1 2 3 4 5 +24VD +24VD DG DG +24VD J182 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 43 46 47 48 49 50 51 52 5
SPECIFICATIONS · ACCESSORIES · OPTIONS · SUPPLIES 1. Specifications • Copy process Indirect electrophotographic process (dry) • Type Console type • Original table Fixed table (the left rear corner used for Standard original placement) • Acceptable originals Type: Sheets, books and 3-dimensional objects. However, the automatic document feeder only accepts sheets of paper (64~105 g/m2, or 17~28 lb.), excluding carbon paper, pasted sheets and stapled sheets. Size : A3/LD max.
FC-310 Paper supply Other Thick Paper 1 Thin Paper / Normal Paper Cassette Paper size A4, LT B5 A5-R, ST-R A4-R, B5-R, LT-R B4, LG A3, LD Full bleed (12" x 18") A6-R A4, LT B5, A5-R, ST-R A4-R, B5-R, LT-R B4, LG A3, LD Full bleed (12" x 18") A6-R Thick Paper 2(All size) Thick Paper 3(All size) OHP films (A4, LT) 31(31) 31(31) 31(31) 23(23) 19(19) 16(16) – – 10.3(10.3) 10.3(10.3) 9.3(9.3) 8.5(8.5) 7.9(7.9) – – – – 3.3(3.
* System copy speed Copy mode Copies/min. * * Values in square brackets [ ] are for FC-310. The copy speeds are applicable when 10 A4- Single-sided originals 1 set 16 [18] 훹 3 sets 19 [25] sized originals are set in the automatic document Single-sided copies 5 sets 19 [27] feeder and are copied with any of the modes Single-sided originals 1 set 8 [9] listed on the left. The first copy time is included.
• Capacity for originals ...................... A4, A4-R, B5, B5-R, A5-R, LT, LT-R, ST-R: 50 sheets (64~90g/m2) (17~24 lb.) 40 sheets (91~105g/m2) (25~28 lb.) (Optional automatic document feeder) B4, Folio, LG, Comp: 35 sheets (64~90g/m2) (17~24 lb.) 25 sheets (91~105g/m2) (25~28 lb.) A3, LD: 25 sheets (64~90g/m2) (17~24 lb.) 20 sheets (91~105g/m2)(25~28 lb.) • Stacking capacity of sheets Paper weight 64~105 g/m2, 17~28 lb.: 30 sheets (Optional automatic duplexing unit) • Toner supplying ..............
• Dimensions ............................. See the figure below (W868 x D750 x H997mm) 997 mm 750 mm 868 mm 2. Accessories Setup instructions 1 pc. Operator’s manual 1 pc. (not available for MJD) Color copy guide 1 pc. (not available for MJD) PM sticker 1 pc. (for MJD) Setup report 1 set. (for NAD and MJD) CS card 1 pc. (for MJD) Drum 4 pcs. Operator’s manual pocket 1 pc. Detachable code 1 pc. (for ASD, AUD and MJD) Copy receiving tray 1 pc. Preventive maintenance check list 1 pc.
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February 2002 © TOSHIBA TEC A-7 Staple cartridge STAPLE-600 Finisher MJ-1020 Staple cartridge STAPLE-700 Built-in printer controller (Fiery New X3e) GA-1120 AI board KR-2030 Hole punch unit MJ-6002N/E/F/S Finisher MJ-1019 Slot cover KE-FC22 Control panel kit for built-in controller KR-8006 Automatic duplexing unit MD-5007, MD-5007N Cassette (Standard) Cassette (Standard) Key copy counter MU-8, Socket MU-10 Platen cover KA-2060PC Automatic document feeder MR-3006A, MR-3006E Video I/F kit for