User manual
113
Viewing
・
Listening
and Operation
Others
Set up
Introduction
Recording
112
Viewing
・
Listening
and Operation
Others
Set up
Introduction
Recording
Cannot perform
administrator settings.
Images are upside down
Image colors are not
correct.
●
Lost the power of
the camera during
the performance.
●
LAN cable of the
camera has been
pulled off during the
performance.
●
LAN cable of the PC
has been pulled off
during the
performance.
●
Lost the power of a
hub or router during
the performance.
●
IP address in
"Network Connection
Settings" under
"Network Settings"
has been changed.
●
Mounting method is
not correct.
●
The display monitor
is not adjusted
correctly.
●
Color setting for the
personal computer
monitor is less than
16bits.
●
Lighting is dark.
●
White balance
setting is not
appropriate.
●
Setting for color
difference gain is not
appropriate.
●
Make sure that the power of the
network camera is ON.
●
Make sure that the LAN cable is
connected to a hub or router in the
right way.
●
Make sure that the LAN cable is
connected to a hub or router in the
right way.
●
Make sure that the power of a hub
or router is ON.
●
If you change the IP address, you
cannot keep your settings in the
setting screen with your old IP
address. Search your camera with
the application, Camera Finder,
and try administrator login
procedure again.
●
When you enter IP address of the
camera directly to the browser,
enter the new IP address in URL
like example below, and try login
procedure again.
http://192.168.0.40/admin.htm
●
Set environment for installation on
a ceiling or on a desk/wall. (See
page 67)
●
Adjust the display monitor
correctly.
●
Set more than 16bits.
●
Make lighting brighter.
●
Set white balance in accordance
with the object. (See page 68.)
●
Set color difference gain correctly.
(See page 71)
Symptom Cause
How to Manage
Before Calling Service Personnel... (Cont.)
Error message shows up
when trying to login.
Cannot access to the
camera from the Internet.
●
Entering wrong login
ID and password.
●
CapsLock of the PC
is ON.
●
You forget your login
ID and the password.
●
Default gateway is
not configured.
●
Port forwarding is
not configured to the
broadband router.
●
Setting access
restriction from the
Internet (WAN side),
like IP filter, to the
broadband router.
●
Using local (private)
IP address.
●
The IP address
which was provided
from the DHCP
server of the provider
has been changed.
●
Enter right login ID and password.
※
The default login ID is "root," and
the password is "ikwb."
●
The camera discriminates between
capital letter and lower-case letter.
Enter your right login ID and
password.
●
You need to reset the camera.
Remember that if you perform
reset procedure of the camera, all
the settings you have made will be
deleted and the camera goes back
to its default settings.
●
Register your broadband router to
the network camera as default
gateway. (→ page 86)
●
Configure port forwarding function
(static IP masquerade, NAPT) to
your broadband router. For details,
read the user's guide of your
broadband router.
●
Change the restriction setting. For
details, read the user's guide of
your broadband router.
●
When accessing via the Internet,
you need to set global IP address
provided from your Internet
provider to the broadband router.
For details, read the user
'
s guide
of your broadband router.
※
There are fixed IP address and IP
address from DHCP server that an
Internet provider provides as a
global IP address. Ask your
Internet provider for more
information.
●
Confirm the new IP address and
try to access again with the new
IP address.
●
Renew the information registered
to the DDNS server.
Symptom Cause
How to Manage