726+,%$ Telecommunication Systems Division Digital Business Telephone Systems Cordless Digital Telephone User Guide May 1999
Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document. Further, Toshiba America Information Systems, Inc.
Precautions Before you read anything else, please observe the following: WARNING! Toshiba does not represent this unit to be waterproof. To reduce the risk of fire, electrical shock, or damage to the unit, do not expose this unit to rain or moisture. Rechargeable Nickel-Cadmium Battery Warning ♦ This equipment contains a Rechargeable Nickel-Cadmium Battery. ♦ Cadmium is a chemical known to the State of California to cause cancer.
Contents Introduction Organization ......................................................................................................................................... vi How To Use This Manual ..................................................................................................................... vi Conventions ......................................................................................................................................... vii Important Safety Instructions .......
Chapter 4 – The Handset Handset Controls ..................................................................................................................................29 Handset Volume Level ...................................................................................................................29 Ringer Volume Level .....................................................................................................................29 Mute ......................................................
Call Forward-All Calls ...................................................................................................................53 Call Forward-Busy .........................................................................................................................54 Call Forward-No Answer ...............................................................................................................54 Call Forward-Busy/No Answer ................................................................
Speed Dial .............................................................................................................................................77 Storing Station Speed Dial Numbers .............................................................................................77 Stored Station or System Speed Dial Calling ................................................................................78 Timed Reminders ...................................................................................
Index ........................................................................................................................................................113 Tables 1 2 3 4 5 Contents CO Line Access Codes .......................................................................................................... 85 Paging Groups .........................................................................................................................86 External Paging Zones ...............................
vi Strata DK Cordless Digital Telephone 5/99
Introduction This guide describes the features and operation of the Toshiba DKT2004-CT 900 MHz Cordless Digital Telephone with Strata DK Business Telephone Systems. To get the most from your cordless digital telephone, please read this guide thoroughly. The Strata DK systems which support this equipment are: ♦ DK14 ♦ DK16e/DK16 ♦ DK40i/DK40 ♦ DK424/DK280 (Release 3.0 or higher) Your Toshiba Cordless Digital Telephone also works with Strata DK24/56/96 systems.
Organization –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Organization This user guide is divided as follows: ♦ Chapter 1—The Grand Tour covers an equipment overview by describing the features associated with the cordless digital telephone. ♦ Chapter 2—Installation covers instructions for installing your cordless digital telephone with your Strata DK System.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Conventions Conventions Note Elaborates specific items or references other information. Important! Calls attention to important instructions or information. CAUTION! Advises you that hardware, software applications, or data could be damaged if the instructions are not followed closely. Alerts you to precautions noted both on the equipment and in this guide.
Important Safety Instructions ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Important Safety Instructions WARNING! When using your telephone equipment, always follow basic safety precautions to reduce the risk of fire, electrical shock, and personal injury, including the following. ➤ Read and understand all instructions. ➤ Follow all warnings and instructions marked on the product. ➤ Unplug this product from the wall outlet before cleaning.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Important Safety Instructions ♦ If the product has been exposed to rain or water. ♦ If the product does not operate normally when following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage, and will often require extensive work by a qualified technician to restore the product to normal operation.
Related Documents –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Related Documents The following documents can be used to reference more information about the Strata DK systems. ➤ Strata DK Programming Manual provides all instructions necessary to program the system and system record sheets, including ACD. It also contains the user guides in a reduced-size format.
The Grand Tour 1 Your cordless digital telephone is designed and engineered to work with your Toshiba digital telephone system and provide you with reliability, long life, and outstanding performance. The cordless digital telephone is compatible with all Strata DK systems that support digital telephones (except Strata DK24/56/96 Release 3). All it requires for connection is a digital station port.
Applications –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ♦ Twenty-speed dial memory (stored in the telephone separate from 40 individual and system speed dial numbers) Your cordless digital telephone offers two different modes of operation. You can use it either in conjunction with a 2000-series digital telephone, or on a stand-alone basis. When used with a DKT, both the cordless digital telephone and the DKT share the same digital station port on the PDKU.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Benefits The cordless digital telephone provides many advantages over a single-line analog or digital telephone. Some of those advantages are: ♦ Multi-line access is available on up to four programmable buttons. These buttons can be used for CO line appearances, multiple [DN] appearances, or features.
Cordless Digital Telephone Standard Parts –––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Cordless Digital Telephone Standard Parts Your Toshiba cordless digital telephone includes the following items: ER W E PO ARG TCH BAT GE AR CH ND /FI GE PA LD O H 1173 2583 If any of these items are missing or damaged, contact your System Administrator.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Base Unit Controls and Functions Base Unit Controls and Functions Base Unit Antenna CHARGE LED BATT CHARGE LED POWER ON LED DESK Button/LED CORDLESS Button/LED 1398 AC Adapter Line In Line Out The Grand Tour 15
Features ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Features Super Long Range 900 MHz Spread Spectrum 2-line, 10-digit LCD Display Headset Jack Ringer Volume Control Handset Volume Control Message Waiting LED Single button access to Conference, Hold, Message Waiting, and Transfer features Four Flexible Function Keys (First four keys of DKT port in Strata DK) 20-Number Memory Store and Search Battery Charging System for Optional Standby Battery 2-Way Handset Mounti
Installation 2 Important! Your telephone system must be programmed for Auto Preference for your 7$/. button to work. If there is a shared digital telephone, you receive internal system dial tone automatically after picking up the handset of your deskset. For example, in a DK424 system, Program 32 must have a setting other than “00.” It is best to set Auto Line Preference to access Intercom dial tone. Step 1: Select Location 1. Select a location for your cordless digital telephone.
Step 3: Connect and Apply Power to Base Unit ––––––––––––––––––––––––––––––––––––––––––––––––––––––– ➤ To use as a stand-alone telephone ➤ Connect the modular jack labeled “Line In” to the telephone wall jack. Wide Blade ➤ To use with a desk telephone AC Adapter 1. Unplug the telephone line cord from your desk telephone. 2. Connect this cord to “Line In” of your cordless telephone. 3.
––––––––––––––––––––––––––––––––––––––––––––––––––––––– Step 3: Connect and Apply Power to Base Unit CAUTION! Use only the AC adapter supplied with your cordless digital telephone. 2. Plug the AC adapter into a standard 120 VAC wall outlet. 3. Route the power cord where it is not a trip hazard, and where it cannot become chafed and create a fire or electrical hazard. 4. Wrap the power cord around the notch on the bottom of the base unit as shown at the right. 5.
Step 4: Attach Belt Clip to Handset (optional) –––––––––––––––––––––––––––––––––––––––––––––––––––––––– Step 4: Attach Belt Clip to Handset (optional) ➤ To attach the belt clip to the handset 1. Snap the tabs of the belt clip into the notches on the sides of the handset. Lanyard Clip 2. Use the belt clip to attach the handset to your belt or pocket for convenient portability. MUTE s 1. Pry one tab at a time from the notch on the side of the handset. R/VOL s ➤ To remove the belt clip 1160 2.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Removing and Charging Your Battery Pack Removing and Charging Your Battery Pack Important! Before using your new cordless digital telephone, the battery must be charged continuously for six to eight hours. ➤ To remove the handset’s battery pack 1. Press in on the battery pack release latch. 2. Slide the battery pack off the handset. Note You may have to pull hard to slide the battery pack off, when the handset is new.
Removing and Charging Your Battery Pack –––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Charging Extra Battery Packs The base unit of your cordless digital telephone is equipped with a battery charger for charging an extra battery pack. This compartment has a latch that keeps the battery pack in place during charging. ➤ To charge extra battery packs Charging Compartment Battery Pack 1. Position the battery pack so the inner side is facing toward the top of the base unit. 2.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Tips on Extending Battery Pack Life Tips on Extending Battery Pack Life Battery Memory Effect All rechargeable nickel cadmium batteries can develop a “memory” (reduced charge capacity) caused by repeated charge and discharge cycles. Batteries that have developed this effect do not operate to their fullest capacity. ➤ To avoid memory effect ➤ Operate the unit until the battery pack is completely discharged before recharging.
Tips on Extending Battery Pack Life –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 24 Strata DK Cordless Digital Telephone 5/99
3 Configuration You can configure three items in your cordless digital telephone that affect the way it works with the Strata DK business telephone system. These are: SOFT KEY ) (On) causes the deskset to turn on the soft keys whenever the mode is changed from cordless to DKT. ) (Off) causes the deskset to turn off the soft keys whenever the mode is changed from cordless to DKT.
Entering Program Mode ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Entering Program Mode ➤ To enter the program mode 1. Remove the handset from the base unit. 2. Press and hold same time. * and at the 1178 3. While holding * and , press 7$/.. 1178b 4. Release all three keys.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Entering Program Mode 5. Press the 5 92/ button on the upper right side of the cordless handset until you toggle to the DATA STORE settings screen. You see the following screens on the cordless LCD prompting you to configure your handset: PROGRAM 6. Press to toggle the settings for each program step or store (save) the setting when in DATA STORE step. R/VOL SOFT KEY ON MODE 7. Press 7$/.
Entering Program Mode ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 28 Strata DK Cordless Digital Telephone 5/99
4 The Handset Handset Controls Handset Volume Level ➤ Press the 5 92/ button on the side of the handset while on a call to select a loud or soft volume level. R/VOL Ringer Volume Level MUTE 1161 ➤ While the telephone is idle, press the 5 92/ button on the side of the handset to select ring volume. When the handset is returned to the base, the ring volume automatically switches to RING HIGH.
Using the Handset ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Mute ➤ Press and hold the 087( button to consult another person in the room without the caller hearing you. Release the 087( button to continue the conversation. Using the Handset ➤ Pick up the handset and press 7$/.. You may see: AQUIRING LINK 1186 When the cordless digital telephone communicates between the base unit and the handset, the screen goes to standby, and the telephone is ready to use.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Charging the Handset Charging the Handset For more information see Page 21. ➤ To charge your handset ➤ Place the handset on the base unit either face down or face up, with or without the belt clip attached. (The battery pack in the handset automatically recharges in either position.
Switching a Call to Your Cordless Digital Telephone ––––––––––––––––––––––––––––––––––––––––––––––––––– Switching a Call to Your Cordless Digital Telephone You can switch a call from the deskset to the cordless digital telephone or vice versa whether idle or talking. Note Transferring while idle or when calls are on hold results in a steady light (skipping the flashing state). ➤ To transfer an active call 1. Press &25'/(66 on the base unit. The CORDLESS LED flashes.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Switching a Call to the Desk Telephone Switching a Call to the Desk Telephone 1. Press '(6. on the base unit. The DESK LED flashes. 1246 2. Pick up the handset on your desk telephone. The DESK LED lights steady. 3. Hang up your cordless digital telephone handset. Note If the cordless AC Adapter is unplugged or if the Strata DK system is turned off, the mode automatically changes to the CORDLESS mode.
Using Memory ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Using Memory ➤ To store a number 1. Remove the handset from the base unit. 2. Press 0HP 'LDO. You hear a beep and see: PHONE#— 1181 3. Enter the number (up to 16 digits) you want to store. 4. Press 0HP 'LDO. You see: MEMORY#— 1182 5. Enter the number (01~20) for the memory location you want to use. Note You hear a confirmation beep and see the message. The telephone then returns to standby.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Using Memory 2. Press 0HP 'LDO twice. You see: DELETE#— 1184 3. Press the memory location number you want to clear. You hear a long beep and see a screen confirming that you have erased that number from memory. DELETED 1185 ➤ To dial a stored number 1. Remove the handset from the base unit. 2. Press 7$/. 1245 ...or press a designated function key with a line assigned to it. For example: Press ) . 3. Press 0HP 'LDO.
Using Memory ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Chain Dialing On certain occasions, after dialing a number, you may be requested by the party or service you are calling to enter a special access code, such as when performing a banking transaction. The access code can be stored in one of the 20 memory locations. 1. Remove the handset from the base unit. 2. Make the call by dialing directly or from one of the stored numbers in memory. 3.
5 Features This chapter gives you all of the cordless digital telephone features in alphabetical order beginning on Page 47. Your cordless digital telephone provides many of the same features as a 2000-series corded digital telephone. In addition to the 0VJ +ROG, &RQI 7UQ and 0HP 'LDO functions, you can use your cordless digital telephone’s ) ~) buttons to invoke the features listed below or to gain multiple-line access.
Before You Begin –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– “Access Codes” on Page 92 for Feature Access Code sequences that match your Toshiba telephone system. Also see the Digital Telephone User Guide for more information. Before You Begin If you are a new user of the cordless digital telephone, find out if your Strata DK system has Tone or Voice First Signaling.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Quick Reference Quick Reference The following topics are quick references for using your telephone’s standard features. Making an Outside Call You can make calls to or receive calls from telephones outside of the Strata DK system by dialing direct or and using CO Line Access Codes. ➤ To direct dial an outside number 1. Press 7$/. ...or press any available /LQH button. The [DN], Line, or Pooled Line Grp LED lights.
Quick Reference ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Making an Outside Call to an ISDN Trunk 1. Access an outside CO line 2. Dial the number. 3. Press 6WDUW. The dialed digits will not be sent until you press this button or until the timer expires. See “ISDN Outgoing Calling” on Page 64 for more information on ISDN calls. Making an Internal Call You can make calls to and receive calls from other stations in the Strata DK system. ➤ To dial an internal call 1.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Quick Reference Answering Calls ➤ To answer a call on a CO Line or [DN] ➤ Press the flashing [DN], /LQH, or 7$/. button. The LED changes from the flashing incoming call rate to steady. ➤ To answer a call on Pooled Line Grp 1. Press the flashing 3RROHG /LQH *US or 7$/. button. The LED changes from the flashing incoming call rate to steady.
Quick Reference ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3. Announce the call. After dialing, you hear a single tone. Note If the call was made with Tone Signaling instead of Voice First Signaling, you hear ringing tone. If the called station does not answer, you receive a recall ring (when your station or [DN] is idle). The ring is set by system programming. 4. Hang up The Line LED changes to steady when the called station connects with the transferred call. ..
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Quick Reference ➤ To add a second Line 1. Press &QI 7UQ. You hear dial tone. The [DN] or Line LED flashes at the conference rate if the call is on a [DN] or /LQH button. 2. Dial the next telephone number. 3. Press &QI 7UQ after the party answers. All parties are conferenced. You can add one more station to a two-line conference.
Quick Reference ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Placing/Retrieving Calls on Hold Calls on hold may be released automatically if the held party hangs up and the network provides a hold-release signal. See Page 45 for the Automatic Hold feature. ➤ To hold a call that appears on a Line or [DN] button ➤ Press +ROG. The Line or [DN] LED flashes green at the on-hold rate.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Quick Reference ➤ To place a call on Exclusive Hold Exclusive Hold enables you to place a call on hold so that only you or somebody using a Call Pickup code at another station can retrieve it. ➤ Press +ROG twice. The Line LED flashes at the exclusive hold rate. EXC HOLD N0. 205 1196 ➤ To retrieve a call on Exclusive Hold ➤ Press the /LQH button that is on Exclusive Hold.
Quick Reference ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Calling the Attendant Console There are three ways to call the Attendant Console depending upon system programming. You can call any Attendant Console, a particular Attendant Console, or all Attendant Consoles. ➤ To call any console ➤ Press a [DN] + . The call rings the Attendant Console. Dial 0 calls rotate between the consoles if more than one console is installed.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Account Code Calls Note When originating or receiving a new call, the system automatically places the line in the dial pulse mode. Account Code Calls Account Codes can be entered before or after a call. Some of the code applications include billing, tracking, and line restriction.
Alarm Reset –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Voluntary Account Codes Voluntary Account Codes are optional and can be entered after accessing a CO Line or during a call that you originated or received. The outside party cannot hear the tones you are entering. Voluntary Account Codes can be set in system programming to change the Toll Restriction classification of your station. See your System Administrator for more information.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Alert Signaling Alert Signaling Alert Signaling enables you to send an alert sound to a predesignated (partner) station by pressing a single button. This feature is based on the “buzz” key, where, for example, a manager might alert his/her administrative assistant to enter the office. You can have as many as four $OHUW 6LJQDO(s) to send or receive an Alert Signal to/from other telephones.
Automatic Callback ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– If the [DN] or Line is available, the [DN] or Line and Spkr LEDs flash. The called telephone number rings, and your telephone receives ring tone. Note 3. Press 7$/. and wait for the party to answer. If your station is busy, ABR does not attempt a recall. If you do not press 7$/. within 30 seconds after a connection is made, you hear a muted ring for another 30 seconds, then the call disconnects.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Automatic Callback If you receive a busy tone after answering the callback, the called party has already received or originated another call. Your request is not cancelled. ➤ To cancel Automatic Callback (busy or DND stations) ➤ Press a [DN] + + 7$/.. Line Queuing with Automatic Callback Automatic Callback enables a waiting queue for an available line after attempting access to a line group when all lines are busy.
Auto Redial ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Auto Redial This feature enables you to automatically redial the last number (outside or [DN]) called by pressing 5HGLDO. The 5HGLDO feature button must be programmed as one of the four flexible keys on the telephone. ➤ To redial the last number dialed 1. Press an available [DN] or /LQH. Make sure that you press the same [DN] or /LQH button that you used to dial the telephone number that you wish to redial.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Forward When you forward calls to another destination, you see a message indicating the: ♦ Type of Call forward. ♦ Forwarded from [PhDN] and/or [DN]. ♦ Forwarded to destination number. Note Call Forward–All Calls, Call Forward–No Answer, and Call Forward–Busy can only be activated when Speed Dial is assigned to an “) -) ” function key or deleted from all buttons (use ). See “Access Codes” on Page 92.
Call Forward –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Forward-Busy Calls to your telephone while you are busy on another call or in the DND mode forward immediately if this feature is set. Calls ring as normal if your telephone is idle. ➤ To set Call Forward-Busy 1. Press &DOO )UZG %XV\ ...or press a [PDN] or [PhDN] + . 2. Enter the [DN] of the station to which calls are to be forwarded. The Call Frwd Busy LED flashes.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Forward 3. Press 6SHHG 'LDO ...or . You can omit this step if you pressed &DOO )UZG 1R $QVZHU in Step 1, and you do not want to change the length of time that your telephone rings before it forwards. Initially, your telephone rings 12 seconds before it forwards. 4. Enter the time at which the calls are to be forwarded (08~60 seconds).
Call Forward –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3. Press 6SHHG 'LDO ...or . You can omit this step if you pressed &DOO )UZG %XV\ 1$QV in Step 1, and you do not want to change the length of time that your telephone rings before it forwards. Initially, your telephone rings 12 seconds before it forwards. 4. Enter the time at which the call are to be forwarded (08~60 seconds).
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Forward Important! Only perform the following procedure the first time Call Forward External is set or when you change the destination. It is not necessary to store the destination each time you set Call Forward External; it remains in system memory.
Call Park Orbits (Release 3 or later) –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Park Orbits (Release 3 or later) The Call Park Orbit feature enables you to hold a call temporarily in an orbit for anyone to retrieve. You can have the same station or a different station. There are 20 General Park Orbits for the system and one Personal Park Orbit for each station. Once you have parked a call in an orbit, you can: ♦ Hang up and retrieve the parked call at a later time.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Pickup Call Park and Page 1. Press 3DUN DQG 3DJH while on an internal or outside call. The Line or [DN] LED flashes at the consultation-hold rate. ...or &QI 7UQ + . 2. Enter a General Orbit Number ( ~ ) or a valid [DN]. The Line LED flashes at an on-hold rate (the [DN] LED is off). You hear a short dial tone for your paging access. 3. Enter the Paging access code______. See “Access Codes” on Page 92. 4.
Call Pickup ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ➤ To pick up a ringing CO Line in a tenant system ➤ Press 'LUHFWHG 3LFNXS ~ ...or press a [DN] + . After you press a particular button, you are connected to a new incoming call for that particular Tenant Group. 'LUHFWHG 3LFNXS a buttons correspond to Tenant Groups 1~4. You are connected to a new incoming ringing call (in any Tenant Group) after dialing the access code.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Call Waiting Calls to Other Groups You can pick up calls directed to other pickup groups by following the steps on the left. ➤ To pick up a call ringing another group 1. Press a [DN]. You hear dial tone. 2. Enter , then the access code ( ~ ) of the group that the station belongs to. You are connected to the call after dialing the group access code.
Direct Station Selection Buttons (Hotline) –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Direct Station Selection Buttons (Hotline) This optional feature enables you to connect directly to another station [PDN] by pressing a Direct Station Selection '66 button. The button’s LED shows status (idle/busy). If connected to a CO Line, press this button to put the outside party on hold.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Door Lock Door Lock Your telephone may have an 8QORFN 'RRU button(s), which unlocks a door lock when pressed. You may use the following to record the locations of each door. 8QORFN 'RRU _____________________ 8QORFN 'RRU _____________________ 8QORFN 'RRU _____________________ 8QORFN 'RRU _____________________ 8QORFN 'RRU _____________________ ➤ To unlock a door lock ➤ Press the corresponding button (8QORFN 'RRU a ).
ISDN Outgoing Calling –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ➤ To call/monitor a door telephone 1. Press a [DN]. You hear dial tone and the LED lights steady. 2. Dial the [DN] for the desired door location.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– LCD Name/Number Display Subaddress Subaddress digits may be required for dialing another department, or to send a call to equipment, such as a printer. If you need to enter subaddress digits, follow these instructions: ➤ To make an outgoing call with a subaddress to an ISDN trunk 1. Access an outside CO line 2. Dial the number. 3. Press 6XE. The 6XE button informs the system that the following digits are the subaddress. 4.
Messaging ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ➤ To clear name/number display 1. Press 7$/. + . You hear a confirmation tone, then a busy tone. 2. Press 7$/.. When a user name is set, your title appears on the LCD during direct, forwarded, and hunted calls. On override or OCA calls, the LCD does not display the title. A name is displaced by Message and Call Forward settings if they are set. NO. 200 1204 3.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Message Waiting Cancelling a Calling Station Message ➤ To cancel a message that has been set at your station ➤ Press /&' 0VJ 6HOHFW The LCD Msg Select LED goes out. ...or press a [PDN] + The LED lights. ...or press 6SNU. The LED goes out. A personal message (10~19) remains stored in memory.
Message Waiting –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ➤ To cancel Message Waiting ➤ Press 0VJ to answer ...or press 7$/. + . The Msg indication is cancelled when the called party answers. The Msg indication cancels without calling the telephone or VM device which set the Msg indication on your telephone. ➤ To set a Message Waiting light on another telephone 1. Press a [DN] and dial a [PDN] or a [PhDN]. You hear ringback tone or busy tone. 2.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Message Waiting [PhDN/MW] Message Waiting To use this feature, your telephone must be programmed for both [PhDNs] and Message Waiting (0:) buttons. Your telephone has one built-in Message Waiting (0VJ) button that works with your [PDN] (see Message Waiting for a detailed explanation of this feature.).
Off-hook Call Announce (OCA) –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Off-hook Call Announce (OCA) This feature enables you to call and speak through either the handset or the speaker of an off-hook, busy digital telephone. There are two kinds of OCA: ♦ Handset Off-hook Call Announce (HS-OCA)–enables an announcement to be made through the handset. No special hardware is required. ♦ Speaker Off-hook Call Announce (SP-OCA)–enables an announcement to be made through the speaker.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Off-hook Call Announce (OCA) ➤ To make an HS-OCA call with Tone Signaling 1. Press 7$/. and call the desired station. 2. Press or to speak to the called station. If you receive busy tone after pressing , the called station is either busy on a speakerphone call or does not have the OCA option set in system programming. Either condition blocks OCA. 3. Press if you receive busy tone. Then press to OCA You hear ring tone. ...
Override Calls ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ➤ To dial an SP-OCA call with Tone Signaling 1. Press 7$/. and call the desired station. 2. If you receive busy or ring tone, press . If you receive busy tone after pressing , the called telephone is either busy on a speakerphone call or does not have the OCA option set in system programming. 3. Speak to the called station.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Page Announcements DND Override ➤ To initiate a DND Override signal ➤ Press after reaching a DND station. A tone signal is heard at the DND station indicating that a call is coming in. Your station must be enabled in system programming to send a DND Override signal. Also, a telephone can be enabled in system programming to block DND Override from all other telephones. Note Privacy Override is blocked by DND.
Privacy On-Line ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Privacy On-Line This option blocks a user at a station programmed with Privacy Override from entering a line conversation by pressing a common /LQH button. Your station must be assigned with the 3ULYDF\ 2Q /LQH button in system programming to activate this feature. The button does not block Busy Override or Executive Override. Busy and Executive Override are described earlier in this guide.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Privacy Release Privacy Release If you press the optional 3ULYDF\ 5HOHDVH button, any other station user can enter your call on a private common /LQH button just by pressing /LQH on their telephone. Your station must be assigned Privacy Release in system programming to activate this feature. Up to two stations can enter an existing external call (allowing up to three stations to be connected to a line).
Release and Answer –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Release and Answer This feature enables you to automatically disconnect or transfer an active call and answer a new call via the push of a button, instead of with the handset. Notes ● This feature requires that you are currently connected to an existing call. ● Your telephone must have been programmed with the 5HOHDVH DQG $QV button. ➤ To release a call and answer another ➤ Press the 5HOHDVH DQG $QV ...
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Speed Dial Speed Dial Speed Dial enables you to call a telephone number with a brief access code or an optional feature button. Strata DK provides two types of Speed Dial numbers–Station and System. ♦ Station Speed Dial numbers are assigned by individual station users to their own station and can only be dialed at their station.
Speed Dial ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 4. Enter the telephone number (up to 20 digits). 5. To store [DN] button access, followed by a CO Line access code before the telephone number to allow one-touch dialing of telephone numbers, See “Access Codes” on Page 92. 6. Press 5HGLDO. The number is stored. The stored number is dialed when you press 6', or 6SHHG 'LDO and the Speed Dial access code.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Timed Reminders ➤ To call with a Speed Dial access code 1. Access a line. (See “Access Codes” on Page 92 for information on CO Line access codes.) 2. Press 6SHHG 'LDO Note ...or if your telephone does not have the 6SHHG 'LDO button. 3. Enter the Speed Dial code. Speed Dial cannot appear on any button position if the port that the cordless is connected to uses as an access code.
Timed Reminders –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3. Press for an every day reminder, or for a one-time reminder only. 4. Enter desired LCD message number, station number ( ~ ), system code ( ~ ), or . The first 16 characters only display when the timed reminder calls back. 5. Press 5HGLDO. The time is recorded in memory and a burst of dial tone is received to confirm successful entry.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Toll Restriction Override Toll Restriction Override Stations can be individually restricted from making toll calls. Each station can be allowed or denied specific area and office codes, long distance information calls, international calls and/ or operator-assisted calls. You can completely override Toll Restriction at selected stations or you can change the station’s Toll Restriction class.
Two (Tandem) Line Connection ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Two (Tandem) Line Connection Using a [DN] Button This feature enables you to connect two lines, then drop out of the conversation. ➤ To connect two outside lines (using a [DN] button) 1. Press &QI 7UQ while talking to an external party on a [DN] button. You hear dial tone, the [DN] LED flashes at the conference rate. 2.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Two (Tandem) Line Connection Using Line Buttons This feature enables a station user to connect two lines, then drop out of the conversation. Both /LQH buttons (or 3RROHG /LQH *US buttons) must appear on your telephone to allow tandem connection to be established from your telephone. ➤ To connect two outside lines using the Line button 1. Press &QI 7UQ while on a line call.
Two (Tandem) Line Connection ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– ➤ To supervise a tandem call and release it 1. Press either a [DN] or /LQH button. You are connected to both lines and both Line LEDs light steady. 2. Go back on-hook if the parties have hung up Both Line LEDs turn off and the connection is released. ...or &QI 7UQ and hangup if the parties are still talking.
Appendix This appendix contains additional information for your cordless digital telephone.
Installing Optional Headset ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Installing Optional Headset The optional headset provides a hands-free option for the cordless digital telephone. Only use headsets especially designed or modified for use with radio frequency equipment. With the headset installed, you can use the belt clip to carry the handset and conduct a conversation using the headset. 1. Open the cover over the headset jack. 2. Plug the headset in.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Troubleshooting Troubleshooting If your cordless telephone is not performing to your expectations, try these suggestions. If you are still unable to resolve the problems, contact your telephone system administrator. Do not attempt to service this unit yourself. All service must be done by qualified service personnel. Problem CHARGE LED does not come on when handset is placed on base unit.
Range and Performance ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Range and Performance The cordless digital telephone is designed to operate up to 1.1 miles from the base in a completely unrestricted test environment. Typically, ranges of 300 to 400 feet are possible, depending upon the structure of the building the telephone is used in.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Nine Simultaneous Conversation Channels Nine Simultaneous Conversation Channels The cordless digital telephone has nine operating channels available. A common misconception is that this limits a customer to nine cordless phones. This is not the case. Each cordless digital telephone can operate on any of the nine channels. When you turn on a cordless digital telephone, the phone selects an available channel within its’ range.
Specifications ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Specifications General Frequency Control Frequency Synthesizer Modulation MSK Operating Temperature -10° to 50° C Base Unit Receive/Transmit Frequency 903.20 to 924.95 MHz (9 channels) Power Requirements 10VDC from supplied AC adapter Size Width Depth Height Weight Approximately 1 lb., 5 oz. 5.0 inches 7.5 inches 3.7 inches Handset 90 Receive/Transmit Frequency 903.20 to 924.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Available Optional or Replacement Items Available Optional or Replacement Items Contact your telephone system administrator for the following optional accessories and replacement parts.
Access Codes ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Access Codes This section contains access codes for outside CO lines, Paging Group and Paging Zone Codes, and Call Pickup Codes. It also contains Feature Access Codes and instructions for programming them onto Speed Dial buttons. Important! The following table provides an overview of the Feature Access Codes for various Toshiba business telephone systems. This table may not cover all Feature Code entries.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Access Codes Feature Strata DK14, DK40, DK16e, DK424, DK280 Strata DK8 & DK16, DK24/56/96 Call Park and Page &RQI 7UQ + + ;;; + 3DJH (Release 3) ³ Call Park Retrieve 7$/. + 7$/. + 7$/. + + 7$/. (Release 3) Call Pickup - External Page 7$/. + 7$/. + Call Pickup - Held Line 7$/. + ( ~ ) 7$/. + ( ~ ) Call Pickup - Int Pg, DoorPhone 7$/. + 7$/.
Access Codes ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Feature Strata DK14, DK40, DK16e, DK424, DK280 Strata DK8 & DK16, DK24/56/96 Speed Dial - System 7$/. + (6SHHG 'LDO or ) + ( ~ ) or ( ~ ) 7$/. + (6SHHG 'LDO or ) + ( ~ ) Timed Reminder - Cancel 7$/. + ( ~ ) + 7$/. 7$/. + ( ~ ) + 7$/. Timed Reminders 7$/. + ( ~ ) + ++00; + 7$/. 7$/. + ( ~ ) + ++00; + 7$/. Toll Restr Override &RQI 7UQ + + ;;;; + No.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– CO Line Access Codes CO Line Access Codes CO lines are used when you dial an outside number. If your telephone does not have a &2 or /LQH button, you can enter the appropriate code listed in Table 1 to access an outside line. You can also store the code on a 6' button for one-touch access. If you are storing a CO line access code onto a Speed Dial code, enter before the CO access code (e.g., to store code , enter ).
Feature Access Codes –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Feature Access Codes Refer to the list of codes on Page 96. Paging Group Codes Your telephone can be assigned to page groups. Telephones can be a member of more than one group and each group can have as many as 120 stations. Station users can access each group separately by dialing an access code (Tables 2~3).
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Speed Dial Access Codes Speed Dial Access Codes The number of station and system speed dial numbers available to you depends on the size of your company’s telephone system. Check with your System Administrator to find out which codes apply to your system. Once you store a telephone number on any of the codes listed below, you can dial the number by entering the code, such as or 6' + .
Speed Dial Access Codes ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 98 Strata DK Cordless Digital Telephone 5/99
Index A access codes CO Line, 95, 109 speed dial, 97, 111 account code calls, 47 account codes verified, 48 voluntary, 48 alarm reset, 49 alert signaling, 49 answering a transferred call, 59 calls, 41 attendant console, 46 auto preference, 17 auto redial, 49 automatic busy redial, 73 callback, 46 hold, 45 B base unit controls and functions, 15 battery, 21 charging extra packs, 22 extending life, 23 removing and charging, 21 Index before you begin, 38 busy override, 72 C call attendant console, 46 hold,
CO line button, 56, 78 queuing with automatic callback, 51 tandem connection, 79 CO Line access codes, 95, 109 configuration, 25 D dial a stored number, 35 internal calls, 40 direct station selection buttons (hotline), 62 directed call pickup, 59 [DN] buttons, 82 do not disturb, 62 override, 73 door lock, 63 telephone, 63 E emergency calls to the attendant console, 46 emergency override of forced account codes, 47 erase a stored number, 34 exclusive hold, 45 executive override, 73 charging, 31 controls,
on-line, 73 release, 75 R V verified account codes, 48 voluntary account codes, 48 radio interference, 89, 103 range, 88, 102 release and answer, 76 ringer volume level, 29 S simultaneous conversation channels, 89, 103 speaker off-hook call announce (SP-OCA), 71 specifications, 90, 104 speed dial, 62 access codes, 97, 111 SP-OCA tone first signaling, 72 spread spectrum technology, 11 start (ISDN button), 40, 64 store a number, 34 station speed dial numbers, 77 Strata DK24/56/96 and Strata DK8 & DK16, 37
116 Strata DK Cordless Digital Telephone 5/99