User’s Manual dynadock™ W20 computers.toshiba-europe.
dynadock™ W20 User’s Manual Contents Safety icons.................................................................................................4 Safety instructions .......................................................................................4 Regulatory statements ................................................................................7 CE Compliance......................................................................................7 Working Environment .............................
dynadock™ W20 Chapter 2 Using the dynadock™ and Adjusting Settings Undocking your computer......................................................................... 28 Re-connecting and docking your computer .............................................. 29 Using the dynadock™ software................................................................ 29 Using the Wireless USB Manager ...................................................... 29 Using the TOSHIBA dynadock video Utility ............................
dynadock™ W20 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Signal Words DANGER WARNING CAUTION CAUTION NOTE Meaning Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
dynadock™ W20 n Never run a power cable/cord through a pinch point such as a door or window. n Never place a power cable/cord near a heat source. n Never use nails, staples or similar objects to fasten or attach cable/ cord in place. n Never attempt to disassemble or repair an AC adaptor. Doing any of the above may damage the cables, and/or result in a fire or electric shock, possibly resulting in serious injury.
dynadock™ W20 Choking hazards n Never leave small parts such as covers, caps and screws within the reach of infants or small children. Swallowing a small part may cause choking and suffocation resulting in death or serious injury. If a part is swallowed, immediately take appropriate emergency action and consult a doctor. Avoid liquids, moisture and foreign objects n Never allow any liquids to spill into any part of your product, and never expose the product to rain, water, seawater or moisture.
dynadock™ W20 Regulatory statements CE Compliance This product is marked in accordance with the requirements of the applicable EU Directive (1999/05/EC, R&TTE). Responsible for marking is Toshiba Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. A copy of the official Declaration of Conformity can be obtained from following website: http://epps.toshiba-teg.
dynadock™ W20 REACH Following information is only valid for EU-member States: REACH - Compliance Statement The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation. Please consult the following website www.toshiba-europe.
dynadock™ W20 Disclaimer Information in this document is subject to change without notice. The manufacturer does not make any representations or warranties (implied or otherwise) regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any commercial damage, including but not limited to special, incidental, consequential, or other damage. April 2010, Rev1.0 Trademarks dynadock is a trademark of Toshiba Corporation.
dynadock™ W20 In some software application programs that utilize certain directdraw commands such as some 2D-Games, the display on the external monitor connected to the dynadock will not be supported. If you want to play these games in fullscreen, we suggest you disconnect the dynadock. This product is unable to enter full screen DOS mode when using the external monitor connected to the dynadock.
dynadock™ W20 Introduction Thank you for purchasing the dynadock™ W20, the universal docking station that enables you to connect your computer peripherals wirelessly to just about any Windows®-based computer. The wireless function uses UWB (ultra-wide band) radio technology. Keep your dynadock™ up-to-date with the latest technological advances: visit computers.toshiba.eu/options-support periodically to obtain software driver and support updates.
dynadock™ W20 Front view Power light Wireless light Powered USB 2.0 port (USB Sleep and Charge) Line out jack Microphone jack (Sample Illustration) Lights and connectors on the front of the dynadock™ EN-12 Component Description Power light Glows blue when power is being supplied from the AC adaptor. Wireless light Flashes green when the dynadock™ is under connecting and glows green when the dynadock™ is successfully connected to the computer.
dynadock™ W20 Component Description Powered USB 2.0 port (USB Sleep and Charge port) Connection point for USB 2.0 or 1.1 devices. When the dynadock™ is powered on, this port charge connected battery-powered USB devices (such as PDAs, MP3 players, and cellular phones) even when the dynadock™ is disconnected from your computer or your computer is off. For more information, please see “Charging USB devices” on page 41. Note 1: Some USB devices may not support this feature.
dynadock™ W20 Back view Antenna USB 2.
dynadock™ W20 User’s Manual Component Description Antenna Send and receive wireless signals to/from the connected computer. USB 2.0 ports Connection points for USB 2.0 and 1.1 devices. Note 1: Certain USB devices, such as optical disk drives and hard disk drives, have high power requirements. Due to the power output limitations of the USB ports, you may not be able to operate more than one such device at a time.
dynadock™ W20 Side view Security lock slot (Sample Illustration) The side of the dynadock™ Component Description Security lock slot Attachment point for an optional security cable (not provided) used to deter theft. Package contents Check to make sure you have all of the following items: n dynadock™ W20 docking station n Base n USB 2.
dynadock™ W20 Computer requirements n 1.6 GHz or higher processor (Intel® Atom™, or compatible processor recommended. Intel® Core™ 2 Duo 2.0 GB or higher processor recommended for optimal video performance.) n 512 MB memory or higher (1 GB memory or higher recommended) n USB 2.
dynadock™ W20 Chapter 1 Setting Up the dynadock™ and Connecting Peripherals Setting up the dynadock™ This section provides instructions on setting up the dynadock™. You will need to perform the following steps in the order shown: 1. Assemble the dynadock™ 2. Connect the power adaptor 3. Install the software 4. Connect the dynadock™ to your computer For more information on each step, refer to the appropriate section on the indicated page.
dynadock™ W20 Connect the power adaptor 1. Choose the proper plug to install the AC adaptor. To install the AC adaptor replaceable plugs, see the illustrations below. 2 1 2 (Sample Illustration) Install the plugs To remove the replaceable plugs, see the illustrations below. 1 2 1 2 (Sample Illustration) Remove the plugs 2. Plug the AC adaptor cord/cable into the DC-IN on the back of the dynadock™.
dynadock™ W20 3. Connect the power plug to a live electrical outlet. The power light on the front panel glows blue when the dynadock™ is powered on. Install the software 1. Insert the provided Installation CD into your optical disc drive. The dynadock Install Menu displays on your computer screen. NOTE If the dynadock Install Menu does not display, follow the steps provided below for your operating system: In Windows® XP: 1) Double-click My Computer on your desktop.
dynadock™ W20 2. Click Setup. (Sample Image) dynadock Install Menu NOTE Some dynadock™ components require the installation of Microsoft® .NET Framework v2.0 in order to complete the installation process. If the dynadock™ installation program does not detect .NET Framework v2.0 on your computer, please click the "Install .NET Framework v2.0" button. 3. Click Install to install all of the listed programs. NOTE User’s Manual Click Select All if any program in the list is unchecked.
dynadock™ W20 (Sample Image) dynadock Installer 4. Follow the on-screen instructions to finish the installation. NOTE You will need to read and accept the DisplayLink software license agreement when prompted, to proceed with the installation. 5. Restart your computer when prompted. NOTE Restarting may take longer than usual if the computer's operating system is configured to create a system restore point after a new device is installed. This occurs after initial installation only.
dynadock™ W20 Connect the dynadock™ to your computer NOTE To set up a wireless connection, you will need either a Certified Wireless USB adaptor (included with certain models) or a computer with integrated Certified Wireless USB functionality.
dynadock™ W20 4. Plug one end of the provided USB cable into the Mini USB port on the back of the dynadock™. NOTE The USB cable is needed only for initially setting up the wireless connection. The process of initially establishing a connection between the dynadock™ and your computer with the cable is called association. (Sample Illustration) Connecting the USB cable to the Mini USB port 5. Plug the other end of the USB cable into an available USB 2.0 port on your computer.
dynadock™ W20 7. After successfully completing the association, remove the USB cable connecting the computer to the dynadock™. After a few moments, a wireless connection is established and a message displays in the System tray/Notification Area indicating the dynadock™ is ready to use. NOTE For optimal performance, the dynadock™ must be within close range of the adaptor, with no obstructions between the devices. 8. The dynadock™ drivers automatically install. Restart your computer when prompted.
dynadock™ W20 By default, the external monitor is set to Extended mode. To switch to Mirror mode, see “Adjusting video settings” on page 37. NOTE If no output is seen on the monitor connected to the dynadock™, the current video resolution setting may not be supported by the monitor. This can happen if the monitor does not report its supported modes to the dynadock’s DVI component. Adjust the resolution of the external monitor until an image is shown.
dynadock™ W20 Connecting USB devices The dynadock™ provides four USB 2.0 ports: three on the back and one on the front. To locate the USB ports on the dynadock™, please see the “Quick Tour” on page 11. This section provides basic instructions for connecting most USB devices to the dynadock™. Please check the documentation that came with your USB device for any special instructions. NOTE You do not need to turn off the dynadock™ or the docked computer before connecting a USB device.
dynadock™ W20 Chapter 2 Using the dynadock™ and Adjusting Settings Undocking your computer CAUTION To avoid losing data and/or damaging your computer and/or peripherals, be sure to undock your computer from the dynadock™ as described in this section before you do any one of the following: n Disconnect the USB wireless adaptor from your computer. n Move the computer outside of the operational range (approximately 10 meters/32 feet) of the wireless connection.
dynadock™ W20 Re-connecting and docking your computer To re-connect and dock your computer to the dynadock™ (upon returning to your desk with your computer after a meeting, for example), do the following: n Make sure the wireless USB adaptor is properly connected or reconnect the adaptor. n Make sure the computer is within wireless communication range of the dynadock™. n Remove any obstructions between the computer and the dynadock™.
dynadock™ W20 The Toshiba Certified Wireless USB adaptor contains a radio transmitter/ receiver that enables your computer to communicate wirelessly with the dynadock™. This radio is known as the host radio.
dynadock™ W20 The Wireless USB Manager displays. (Sample Image) The Wireless USB Manager The dynadock™ appears on the Devices tab of the Wireless USB Manager. Changing the Connection Rules The Connection Rules tab of the Wireless USB Manager allows you to change the default association behavior of the host radio.
dynadock™ W20 Connecting/disconnecting the dynadock™ from your computer Your computer can only be docked with one dynadock™ at a time. If you have more than one dynadock™ within range of your computer, you may want to temporarily prevent your computer from connecting wirelessly to a particular dynadock™. To temporarily prevent your computer from connecting wirelessly to a dynadock™: n On the Devices tab of the Wireless USB Manager, click the green button next to the dynadock icon.
dynadock™ W20 Disable/Enable pop-up messages The Options tab of the Wireless USB Manager enables you to disable or enable pop-up messages that appear in the System tray/Notification Area of your Windows® desktop. For example, a pop-up message informs you when an associated wireless USB device, such as the dynadock™, has been connected or disconnected from your computer. These messages are enabled by default.
dynadock™ W20 Disable/Enable radio communications If you take your computer and wireless USB adaptor on board an airplane, some regulations (e.g., FCC) require that you disable the host radio in your wireless USB adaptor to prevent it from transmitting during the flight. To temporarily disable the host radio, do one of the following: n Click the Off button on the Communications tab of the Wireless USB Manager (in the Communication status area of the window).
dynadock™ W20 2. Select one of the following options from the menu: NOTE Option Use this option to: Screen Resolution Change the resolution setting of the external monitor connected to the dynadock™. For more information, see “Supported display modes” on page 39. Color Quality Select 16-bit or 32-bit color depth for the external display connected to the dynadock™. Screen Rotation Rotate the image on the external monitor connected to the dynadock™.
dynadock™ W20 If you use multiple dynadocks with a single computer (for example, one at work and one at home), the video settings for each dynadock™ are saved when you disconnect the computer. This will enable you to have each dynadock™ adjusted to different video settings for each location. The settings will be retained each time you use the dynadock™ with your computer. Uninstalling the software To remove the dynadock™ software from your computer, please follow one of the methods below.
dynadock™ W20 2. Click Setup, and then Uninstall. (Sample Image) dynadock Uninstall Menu Follow the on-screen directions to finish the uninstall. NOTE You could also uninstall the software by clicking Start, Programs or All programs, dynadock, and then Uninstall dynadock. Adjusting video settings For a basic overview of the video setting options, please see “Using the TOSHIBA dynadock video Utility” on page 34.
dynadock™ W20 Mirror mode duplicates the image on your computer screen on the external monitor(s) connected to the dynadock™. This mode is useful if, for example, you want to view information on a larger, external desktop monitor instead of a smaller, built-in computer screen. In Mirror mode, the dynadock™ automatically adjusts the external monitor’s resolution, color quality, and refresh rate settings to provide the best overall image quality based on your computer’s settings.
dynadock™ W20 Supported display modes Three components make up the display mode: resolution, color depth, and refresh rate. These components are defined as follows. n Resolution: In common usage, the resolution is the number of pixels displayed on the screen horizontally and vertically. n Color Depth: The number of different colors that can be shown on the screen at the same time. n Refresh rate: The speed at which the entire screen is rescanned. Higher frequencies reduce flicker.
dynadock™ W20 n If you are using Mirror mode to clone the primary display’s image on an external monitor, the dynadock™ will attempt to use the same display mode on the external monitor that you selected for the primary display. In some cases, however, this may not be the most appropriate mode for the mirrored desktop (for example, if the aspect ratio of the displays is not the same). In these cases, change the primary display mode to match the optimum display mode for the external monitor.
dynadock™ W20 6. Connect your audio playback device to the jack you enabled in step 3. NOTE You may need to restart your media player for the audio changes to take effect. Configuring audio recording ports (Microphone) 1. Right-click the speaker icon in the System tray/Notification Area of your Windows® desktop.
dynadock™ W20 Using standby/sleep/hibernation modes with the dynadock™ When your docked computer enters standby/sleep/hibernation mode, devices connected to the dynadock™ will not function until the computer returns to an active state.
dynadock™ W20 3. Turn the key or set the combination on the end of the security cable.
dynadock™ W20 Chapter 3 Troubleshooting and Support Troubleshooting This section provides answers for problems you may encounter when using your dynadock™. Some problems are relatively easy to identify and solve; however, others may require help from your network administrator or company technical support staff. If you need to contact Toshiba, you will find information regarding Toshiba’s support services at the end of this section.
dynadock™ W20 Power Problem(s) Solution(s) Docked computer will not turn on (your computer’s AC power light does not turn on). The dynadock™ does not power the computer. Use the AC adaptor that came with your computer to power your computer. Why doesn’t the dynadock™ charge the computer’s battery and power the computer like a port replicator? The dynadock™ is a universal docking station that connects to the computer via USB.
dynadock™ W20 Problem(s) Solution(s) No image displays on the external monitor connected to the dynadock™. Try adjusting the resolution, contrast and brightness controls on the external monitor. Make sure the external display is not set to Off in the TOSHIBA dynadock video Utility. For more information, see “Using the TOSHIBA dynadock video Utility” on page 34. Check that the dynadock™ is connected wirelessly to your computer.
dynadock™ W20 User’s Manual Problem(s) Solution(s) The external monitor connected to the dynadock™ shows only the wallpaper background of my Windows® desktop. The default configuration for the external monitor connected to the dynadock™ is Extended mode (an extension of the image on the computer). This mode allows you to display different information on each monitor connected to your computer. Drag a window off of the right side of your primary display to have it appear on the external monitor.
dynadock™ W20 EN-48 Problem(s) Solution(s) The dynadock icon menu does not list all of the resolution modes my monitor is capable of displaying. The dynadock™ video card requires Extended Display Identification Data (EDID) to be supplied by a connected monitor. This information includes resolution settings supported by the monitor. Some monitors do not supply this information, and in such cases the resolution settings available in the dynadock icon menu will be limited, to avoid damage to the monitor.
dynadock™ W20 Problem(s) Solution(s) When I undock my computer, windows that were previously displayed on the extended desktop do not return to my primary display. To return an open window to the primary display, right-click the taskbar button for that program and select Minimize, and then rightclick the button again and select Maximize. Using the dynadock utility, change the display mode to Mirror mode. All open windows will return to the primary display.
dynadock™ W20 EN-50 Problem(s) Solution(s) I cannot drag windows from my primary display to the external monitor connected to the dynadock™. Follow these steps to fix the problem: I cannot run a 3D program or a program using DirectDraw commands on the external monitor connected to the dynadock™. This product does not support 3D programs. Running applications that use certain DirectDraw commands (such as some 2D gaming applications) is also not supported.
dynadock™ W20 Audio/sound User’s Manual Problem(s) Solution(s) There is no sound coming from the external audio device connected to the dynadock™. Check and adjust the volume settings. Make sure the cable connecting the audio device to the dynadock’s Line out or Microphone jack is secure. Check that the Mute all/Mute checkboxes in Microsoft® Windows® are not selected or that the volume is not set too low.
dynadock™ W20 Problem(s) Solution(s) No sound outputs from Manually enable the dynadock™ audio ports as described in the section “Adjusting audio the dynadock™ audio settings” on page 40. ports after I restart my computer or after it resumes from standby/ sleep/hibernation mode. After my computer is restarted, the input volume for the microphone connected to the dynadock™ reverts to the default setting. The computer’s operating system controls the default volume after the system is restarted.
dynadock™ W20 User’s Manual Problem(s) Solution(s) I cannot get the computer to connect and dock (the indicator light does not turn solid green). n The computer may be too far away from the dynadock™; move closer to the dynadock™. n Make sure that there is nothing between the computer and the dynadock™ (for example, walls/monitors). n Make sure the wireless USB adaptor is properly connected to your computer. n Make sure the adaptor’s antenna and the dynadock’s antenna are in the upright position.
dynadock™ W20 USB EN-54 Problem(s) Solution(s) USB device does not work. Make sure the dynadock™ is connected to your computer wirelessly and the computer is docked (indicator light on dynadock™ is green). Check that the cable connection between the USB port on the dynadock™ and the USB device is secure. Make sure that the USB device drivers are properly installed. Refer to the operating system documentation for more information.
dynadock™ W20 Other Problem(s) Solution(s) My computer's display is showing a blue error screen, after I connected the dynadock™ to my computer. Make sure your Windows® operating system is updated with the latest available Service Pack from Microsoft®. Your computer BIOS (Basic Input/Output System) may also need to be updated. Refer to the your computer manufacturer's Web site for more information.
dynadock™ W20 Annexe A Specifications This section summarizes the dynadock’s technical specifications.* Physical dimensions Weight 285 g/10.1 oz (including the base) Size 34 (w) x 76(d) x 150(h) mm/1.3 (w) x 3 (d) x 5.9 (h) in (not including the parts that extend beyond the main body) 86 (w) x 110 (d) x 160(h) mm/3.4 (w) x 4.3 (d) x 6.
dynadock™ W20 General specifications Computer Interface USB 2.0 or UWB (ultra-wide band radio link) Ports and Connectors 3 USB 2.0 ports in the back 1 USB 2.0 Powered port in front 1 DVI-I port (Digital 24-pin Female Connector) 1 Microphone connector (3.5 mm mono audio in) 1 Line out jack (3.
dynadock™ W20 Index A AC power connection 19 adjusting audio settings 40 video settings 37 antenna 15 assemble dynadock™ 18 associations dynadock™ with computer 31 audio devices connecting 26 audio ports configuring 40 audio settings adjusting 40 audio/sound issues 51 B back view Quick Tour 14 C changing Connection Rules 31 charging USB devices 41 computer docking 29 re-connecting 29 undocking 28 computer requirements 17 configuring audio ports 40 connect AC power 19 DC-IN 19 dynadock™ to computer 23 EN
dynadock™ W20 G P general specifications 57 package contents 16 peripherals connecting 25 physical dimensions dynadock™ 56 pop-up messages disable/enable 33 port DC-IN 15 Line out (Headphones, Speakers) 13 Microphone jack 13 Mini USB 15 Mini USB, connecting 24 USB 2.
dynadock™ W20 selecting Extended/Mirror mode 37 setting up the dynadock™ 18 Sleep mode 42 software install 20 uninstalling 36 specifications 56 Standby mode 42 T top view Quick Tour 16 Toshiba support 55 troubleshooting 44 U undocking your computer 28 uninstalling software 36 USB issues 54 USB 2.
*GMH300099E10* GMH300099E10 dynaW20_UM-AB-V1_0510 computers.toshiba-europe.
