Troubleshooting

7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
108 Error Codes
2501
Syntax error in parameters or arguments Check whether the Terminal mail address and
Destination mail address are correct. Check whether
the mail server is operating properly. Turn the power
OFF and then back ON. Try the problem job again.
2503
Bad sequence of commands Check whether the mail server is operating properly.
Turn the power OFF and then back ON. Try the
problem job again. If the error still persists, contact your
service representative.
2504
Command parameter not implemented Check whether the mail server is operating properly.
Turn the power OFF and then back ON. Try the
problem job again. If the error still persists, contact your
service representative.
2550
Mailbox unavailable Confirm that the destination Email addresses are
correct. Check the access privilege for the mailbox in
the mail server.
2551
User not local Confirm that the destination Email addresses are
correct. Check whether the mail server is operating
properly.
2552
Insufficient system storage The file is too large for the mailbox. Confirm the mailbox
size on the mail server. Transmit again in text mode or
with a lower resolution. If the error still persists, divide
the document and transmit again.
2553
Mailbox name not allowed Check if there is an unpermitted character in the
mailbox name in the mail server.
Error Code Problem Description Corrective Action