Troubleshooting

2 TROUBLESHOOTING FOR COPYING
Copying Problems 65
Copied image is blurred. There is a gap between the original
glass and the original.
Lower the Original Cover or the Reversing Automatic
Document Feeder fully so that the original fully contacts
the platen glass.
The copy paper is damp. Replace it with dry copy paper.
Copied image has unevenness in
the horizontal direction.
The main charger is stained. Clean the main charger.
 P.56 “Cleaning the Main Chargers and LED Print
Heads”
Copied image has black streaks
in the horizontal direction.
The scanning area or guides are
stained.
Clean them.
 P.112 “Regular Maintenance”
Copied image has white streaks
or color streaks in the horizontal
direction.
The LED print head is stained. Clean the LED print head.
 P.56 “Cleaning the Main Chargers and LED Print
Heads”
When copying from the bypass
tray, the area around a solid color
image is slightly stained in
images located on the back side
of a 2-sided copy.
A misalignment occurred in the output
of the back side because of dry sheet
as a result of low humidity.
For thick paper, copy the back side by selecting “(BACK)”
for paper type.
For plain paper, make 2-sided copy using the automatic
duplexing unit. If the automatic duplexing unit is not
installed, copy the back side by selecting “RECYCLED
PAPER” for paper type.
For details on the paper types when copying from the
bypass tray, refer to Chapter 2 of the Copying Guide.
Problem Description Cause Corrective Action