Troubleshooting

2 TROUBLESHOOTING FOR COPYING
66 Copying Problems
A color original is copied in black
and white even if [AUTO
COLOR] is selected for the color
mode.
Some color originals may be copied
in black and white:
 Originals with very little colored
part
 Overall blackish originals
 Originals in light color
Set the color mode to [FULL COLOR].
You can change the criterion for determining whether an
original is black and white or color.
For further information, refer to the MFP Management
Guide.
A black-and-white original is
copied in color even if [AUTO
COLOR] is selected for the color
mode.
Some black and white originals may
be copied in color:
 Yellowed originals
 Originals with background color
Set the color mode to [BLACK].
You can change the criterion for determining whether an
original is black and white or color.
For further information, refer to the MFP Management
Guide.
Problem Description Cause Corrective Action