Manual

If Something Goes Wrong
5-6 Equium 8100D/M
Equium 8100D/M – 05chap.doc – ENGLISH – Printed on 23/sep/01 as 04_800UK
Resolving a hardware conflict
This section explains what to do if you receive an error message telling
you there is a device driver conflict or a general hardware problem
.
Using Windows Help
If your operating system is Windows 98/2000, try using Windows Help to
troubleshoot the problem first.
1. From the Windows Help menu, click the
Contents
tab and select
Troubleshooting
.
2. Click
If you have a hardware conflict
and follow the steps. (The
available Help options may vary depending on the operating system
you are using.)
If a problem continues, Windows should display a message that
explains the conflict.
A plan of action
The recommended procedure for getting multiple devices to work
together is to add and set up one device at a time. After you add each
device, test it to make sure it and all previously connected devices work.
The device most recently connected to the system is the one most likely
to be causing a hardware conflict.
Resolving hardware conflicts on your own
Computer components need resources to accomplish a task. A device,
such as a CD-ROM drive or a modem, needs a channel to the computer’s
processor. It also needs a direct channel to the computer’s memory to
store information as it works. These channels of communication are
commonly referred to as system resources.
Interrupt request channel
An interrupt request (IRQ) is the channel to the processor which enables
the device to interrupt what the processor is doing and request some of
the processor’s time. If two or more devices use the same IRQ, the
processor does not know which device is asking for attention. This is one
type of hardware conflict.