Manual

If Something Goes Wrong
User's Manual 5-9
Version
1
Last Saved on 19/sep/01 2:46
Equium 8100D/M – 05chap.doc – ENGLISH – Printed on 23/sep/01 as 04_800UK
Fixing device-related problems
If you don’t have a hardware conflict, but think your problem relates to
one of the computer’s devices, the first thing to do is run the Power On
Self Test (POST). This test confirms that the factory-installed devices
connected to the computer are working. It includes testing the memory,
disk drives, display, and any additional devices you may have connected
to the system.
Running POST
The POST runs automatically when you turn on the computer. If the POST
verifies that all components connected to the system are functional, the
computer beeps once, then starts Windows.
If the POST fails
If the POST fails, the computer does one of the following:
■
Stops updating the memory counter and does not proceed to display
information or messages.
■ Beeps once but displays no new messages.
■
Displays random characters and does not function normally.
■ Displays an error message.
Turn off the computer and make sure all optional devices are connected
properly and turned on. Then, turn on the computer and run the test
again. If the test fails a second time, you have demonstrated that you can
reproduce the problem. Contact a trained technician.
Other circumstances
The computer normally beeps at the conclusion of a successful Power On
Self Test. If the system speaker is set to Disabled, this beep will not occur.
If the speaker is turned on (enabled) and the POST completes but you
don’t hear a beep, the speaker may be faulty. Though this does not affect
the computer’s operation, you may wish to contact your Toshiba
authorised service representative and have it repaired.
If the POST is successful but the operating system doesn’t load, refer to
Problems when you turn on the computer. If all seems correct, treat this
problem as a hardware error and contact your service representative.