i EVR - DVR Digital Video Recorder User Manual DVR8-X EVR8-X DVR16-X EVR16-X EVR32-X EVR64-X model no. Please carefully read these instructions before using this product. Save this manual for future use.
ii Surveillix™ KV-EVR / KV-DVR Operations Manual
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iv Surveillix™ DVR User Guide Manual Edition 26158AM – SEPTEMBER 2006 Printed in USA No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.
v LIMITED WARRANTY DIGITAL VIDEO RECORDER Promptly register your product with Toshiba on-line at http://www.toshiba.com/taisisd. By registering your product you will be eligible for periodic updates, announcements, and special offers applicable for your product. You will have access to extended warranty options, upgrades (as applicable), useful tips, on-line troubleshooting, and the ability to schedule service on-line if necessary. The Imaging Systems Division of Toshiba America Information Systems, Inc.
vi Rack Mount Instructions A) Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
vii CE Notice This product is in conformity with the following European Directives: ELECTROMAGNETIC COMPATIBILITY DIRECTIVE, 89/336/EEC (as amended by 92/31/EECand by Article 5 of 93/68/EEC) per the provisions of: EN 55022:1994 EN 61000-3-2:1995 EN 61000-3-3:1995 CISPR 22:1997 EN 55024:1998 CISPR 24:1997 EN 61000-4-2:1995 EN 61000-4-3:2002 EN 61000-4-4:1995 EN 61000-4-5:1995 EN 61000-4-6:1995 EN 61000-4-11:1994 LOW VOLTAGE DIRECTIVE, 73/23/EEC (as amended by Article 13 of 93/68/EEC) per the provisions o
viii IMPORTANT SAFETY INSTRUCTIONS 1. Read Owner’s Manual After unpacking this product, read the owner’s manual carefully, and follow all the operating and other instructions. 2. Power Sources This product should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your business or home, consult your product dealer or local power company. 3.
ix IMPORTANT SAFETY INSTRUCTIONS 12. Disc Tray Keep your fingers well clear of the disc tray as it is closing. Neglecting to do so may cause serious personal injury. 13. Burden Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury and serious damage to the product. 14. Disc Do not use a cracked, deformed, or repaired disc. These discs are easily broken and may cause serious personal injury and product malfunction. 15.
x Notes on Handling When shipping the DVR unit, the original shipping carton packing materials come in handy. For maximum protection, repack the unit as it was originally packed at the factory. Do not use volatile liquids, such as insect spray, near the DVR unit. Do not leave rubber or plastic products in contact with the DVR unit for long periods of time. They will leave marks on the finish. The top and rear panels of the DVR unit may become warm after long periods of use.
x Table of Contents PREFACE............................................................................................................. XIV ABOUT THIS GUIDE ................................................................................................................................................ XIV TECHNICIAN NOTES ............................................................................................................................................... XIV INTRODUCTION ..........................
xi 3.7 3.8 RECORDING STATUS INDICATOR .............................................................................................................29 SCREEN DIVISION MENU ..........................................................................................................................29 SETUP OPTIONS............................................................................................... 31 4.1 SETUP OVERVIEW .................................................................................
xii 5.3 5.4 5.5 5.6 5.7 5.8 HOUR / MINUTE CONTROL BAR...............................................................................................................62 ADVANCED OPTIONS ...............................................................................................................................63 SEARCH OPTIONS OVERVIEW .................................................................................................................64 PERFORMING A BASIC SEARCH ..............................
xiii DIGITAL SIGNATURE VERIFIER.......................................................................102 9.1 9.2 9.3 DIGITAL SIGNATURE OVERVIEW ............................................................................................................103 INSTALLATION ........................................................................................................................................103 USING THE DIGITAL SIGNATURE VERIFIER ...............................................................
xiv Preface About this Guide This manual is a setup and maintenance guide that can be used for reference when setting up the DVR unit and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit. Toshiba reserves the right to make changes to the DVR units represented by this manual without notice.
1 Introduction What is a Surveillix® DVR™ A Surveillix DVR is simply a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, the DVR unit is more powerful than the analog recorders of the past. The Surveillix DVR server software comes pre-configured for fast and seamless integration within your existing IT infrastructure.
2 New Features Toshiba’s Surveillix DVRs include the following new features: • • • • • • • • • • • • • • • • • • • • • • • • Optimized and Designed for Microsoft® Windows® 2000 Supports up to 16 Digital Control Outputs on Alarm Activation Supports up to 16 Relay Inputs for Alarm Control Remote System Operation & Configuration Supports Multiple Simultaneous Remote Connections PAN / TILT / ZOOM Controls Simultaneous Video Search, Playback and Backup Video Indexes for Easy Searching Multiple Levels of Securi
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4 4 C H A 3P T E R 2 1 DVR Description This chapter includes the following information: • • • • • Input/Output connector locations Front Panel Controls and LEDs Rear Panel Connectors Drive Positions Serial Number Location
5 1.1 Basic Features Surveillix™ state-of-the-art High Definition Digital Recorders are housed in a high performance and versatile 4U Aluminum Rack-Mount case allowing easy storage of multiple DVRs for enterprise applications.
6 1.2 Front Panel Controls and LEDs The front panel of the DVR unit contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The most common components and buttons are shown below: 1.2.
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8 1.3 Rear Panel Connectors The rear panel of the DVR unit contains virtually all of the connectors you will be using. Below is a diagram that outlines the location and description of each connector: 1.3.
9 1.3.
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11 C H A P T E R Getting Started This chapter includes the following information: Included Components Setting up your DVR Hardware Optional Components
12 2.1 Identifying included components Surveillix™ DVRs come with a mouse, keyboard and selected software and cables. Identify the following components to make sure everything has been properly included with your new DVR unit. If any of the following items are missing, contact your dealer to arrange a replacement. Included Component List: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
13 2.2 Keyboard Setup To attach the keyboard to the DVR unit, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine. The keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information. 2.3 Mouse Setup To attach the mouse to the DVR unit, plug the end of the mouse into the mouse PS/2 Port located on the back of the machine. The mouse PS/2 Port can be identified by the green color.
14 2.4 Monitor Setup Attach the Monitor to the Rear of the DVR unit using the VGA cable supplied by the Monitor Manufacturer. Refer to your monitor manual for detailed information on how to setup and use it. NOTE: The monitor you use must be capable of having a screen resolution of 1024 x 768 and display colors of at least 24 Bit 2.5 Power Setup Attach the AC power cable to the rear of the DVR Unit. See Rear Panel Connectors for more information.
15 2.8 Connecting Sensors to the DVR Each DVR unit may have up to 16 Sensor inputs. These inputs can be used with devices such as Infrared devices, motion devices, glass breakage alarms, door and window trips, and many more. The Sensors can be set to Normally Open or Normally Closed inside the software. There are 4 Commons (-) and 16 inputs (+). There is no power supplied to the ports so an external power supply must be used if power becomes necessary. Sensor Input COM • • 2.
16 2.10 Looping Outputs The 8 and 16 Channel DVR units may have up to 16 Looping outputs. Depending on the destination of the outputs, each output may have to be terminated (See section 2.10). Looping Outputs – The Video inputs are RG-59 BNC connectors. Make sure there is a video source connected to the input and then connect a cable to the Channel Out. The looping outs can be connected to video monitors or combined with adapters to connect to VCR’s. 2.
17 2.12 Swappable Hard drives 1 Handle Release Button Press Button to eject the Release Handle. LOCK OPEN 2 Button Lock Locks the Handle Release button. LOCK 3 Pull to Eject the Hard Drive. OPEN 4 LOCK Reset Button Resets the hard drive unit OPEN 5 Power Buttons Turns the power on or off to a hard drive. LOCK OPEN Release Handle 6 Temperature Alarm Light Turns on if a Hard Drive reaches a set temperature. 2.12.1 Swapping a Hard Drive 1.
18 2.13 Monitor Setup There are up to 2 available connections for monitors which can be used individually or in tandem. SVGA Output To VGA Monitor. S-Video Output To TV/VCR. Attach the Monitor or Monitors to the Rear of the HDDR unit using the cable supplied by the Monitor Manufacturer. Refer to your monitor manual for detailed information on how to setup and use it.
19 2.14 Optional Components To fully utilize your DVR unit’s potential, several optional Surveillix components are listed below. Contact your dealer for more information. Extra Video Storage Hard Drive – Each DVR unit has a virtually unlimited storage potential. By adding additional Video Data Hard Drives you can extend the amount of Video Data your DVR system can store before overwriting older data. 2) NP-FM56USB 56K External Modem – This 56K modem allows you to connect the DVR to a standard phone line.
20 C H A P T E R DVR Basics This chapter includes the following information: • • • Turning the DVR on and off Becoming familiar with the Display screen Defining Screen Divisions
21 3.1 Turning on the DVR Once the cables and adapters have been properly connected (See Chapter 2) it is time to turn on the power. To turn on the power follow these steps: Turning the DVR unit ON 1) 2) 3) Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the DVR unit. Turn on the Secondary Power Switch located in the rear of the DVR unit. Turn on the main power switch located on the front of the DVR unit.
22 3.3 HVR/NVR Registration and Upgrade Important Information Have the following information on hand before registering your NVR/HVR upgrade NVR/HVR Software Serial Number: The Product Serial Number is the unique number that Toshiba provided with your purchased software. System ID: The System ID is a number generated by the unit. This is a unique code generated using the MAC address of the computer running the software. The following steps illustrate how to obtain your unique System ID.
23 5) 6) Verify the Information Click Next if the information provided is correct 7) 8) Once validated, you will be provided with the Unlock Code Print the page and save for later reference
24 Unlocking your new network device After obtaining your unlock code from the Toshiba Registration Site, follow theses steps to unlock your new upgrades on your Surveillix DVR. 1) 2) 3) 4) 5) 6) 7) 3.
25 Obtaining your Unlock Code The following steps are provided to assist in registering the NVR/HVR upgrade Note: This process is the same as the HVR/NVR Registration and Upgrade 1) 2) 3) 4) Open an Internet browsing software and go to http://registration.surveillixdvrsupport.com/toshiba/Registration/registration.
26 Unlocking your new POS upgrade After obtaining your unlock code from the Toshiba Registration Site, follow theses steps to unlock your new upgrades on your Surveillix DVR.
27 3.5 Display Screen Each time the DVR is restarted, the program defaults to the Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time. 1 2 3 4 5 6 7 8 9 15 14 13 10 12 11 Figure 3.3 Figure 3.3 1 3 Exit Button – The exit button brings up several options, including Shut Down, Restart, Log On, Log Off and Restart in Windows Mode.
28 9 Remote User Display – Displays the users connected to the DVR. 10 Instant Replay – This button is a shortcut that instantly jumps into Search Mode and begins playing the video backwards. Date/Time – Displays the current time and date. This date and time is stamped into the recorded video and is displayed whenever the video is played back. Sensor Status Bar – Displays the Sensor status for each camera that is setup to use Sensors. 11 12 13 14 15 3.
29 3.7 2 Recording Status – Displays the current recording status of the camera using symbols. (See Section 3.5) 3 Special Recording – Displays text relating to the type of recording that is occurring. (See Section 3.5) Recording Status Indicator The Camera status for each camera is displayed next to the Camera number (or name) on the Video Display Area.
30 2nd Eight Cameras View – Displays cameras 10-16,8,9 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division menu. 1st Sixteen Cameras View – Displays cameras 1-8 in the Video Display Area. To return to a different MultiCamera View, select a different Screen Division option from the Screen Division menu. 2nd Sixteen Camera View – Displays cameras 9-16 in the Video Display Area.
31 C H A P T E R Setup Options This chapter includes the following information: • • • • • • • • • Setup Overview Channels Color Schedule Speed Motion Detect Password Pan/Tilt Audio
32 4.1 Setup Overview The Setup options allow you to optimize your DVR unit by adjusting things like camera names, reboot schedules, recording schedules and more. It is extremely important that you setup your DVR correctly for several reasons. • • • • 4.1.1 Recording Schedules – By optimizing the recording schedule you can increase the amount of pertinent recorded video that is saved on the DVR and keep it longer.
33 4.2 Camera Setup 1 3 2 4 5 11 6 10 12 9 10 8 7 Figure 4.2 Camera Setup 1 Select Camera – Selects the current camera to be edited. 2 Camera Name – Allows you to specify a name for each camera. 3 4 Sensor Connections – Allows you to attach one or more sensor connections to each camera. You can connect one or more Sensors to the selected camera by checking the box next to the sensor(s).
34 4.2.1 Network Device Setup Figure 4.2.1 Network Device Setup Setting up a Network Device 1) 2) 3) 4) 5) 6) Check the Use Network Device Box, once selected the Setup Network box will appear. If your Network Device is setup for use with a PTZ, the Enable Network Device PTZ may be selected. Now that your Use Network Device box is selected, begin setting up the network device by left clicking the Setup network button.
35 4.3 Motion 2 1 4 5 6 7 8 3 12 13 3 9 10 11 Figure 4.3 1 Select Camera – Selects the current camera to be edited. 2 Sensitivity – Adjusts the sensitivity within the designated Motion Areas. 3 Clear – Clears all Motion Areas for the selected camera. 4 Regular Interval Recording – This option allows you to record a single frame every few minutes or every few hours to show that the DVR is still functioning even when motion is not taking place.
36 9 11 Post Alarm (SENSOR) – Allows you to record video after a Sensor event has ceased for a specified period of time. This option will only work for cameras set to record from a Sensor Event. Post Alarm (MOTION) – Allows you to record video after Motion has stopped for a specified period of time. This option will only work for cameras set to record using Motion Detection Pre-Alarm – Allows you to record a section of video just prior to Motion or Sensor activation.
37 4.4 Frame Setup The Frame Setup menu gives the user the option to adjust both the resolution and the number of images per second each camera will record. When setting up the PPS sliders, the BLUE slider represents the frames in which the DVR will capture the incoming video while the RED slider represents the frame rate that will be recorded. This option is beneficial when higher frame rates are desired remotely. The Server will only send out frames remotely that have first been encoded.
38 Figure 4.4 1 Set Default – Selecting this option resets all camera Frames and resolutions to the default settings. 2 Frame Status – Displays the layout and order of the frames being recorded. The Frame Status represents a One Second period of time with 240 colored blocks inside. Each block represents one frame and each color represents a camera. (See Camera Number) The layout shows the recording order for each second. Video Format – Displays the Video Format (NTSC/PAL).
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40 4.5 Schedule Setup (Recording) The Recording Schedule Window allows you to create different recording schedules based on the day, time, and type of recording you wish to use. In addition this window also contains the System Restart options that allow you to perform basic system maintenance by automatically scheduling the DVR to restart itself periodically 1 3 2 4 5 6 7 11 9 10 8 Figure 4.5 Recording Schedule Figure 4.5 1 Recording – Toggles to the Recording Window (default).
41 8 Emergency Time – Specifies the amount of time (in seconds) to transmit the video in the Emergency Agent Software. Emergency IP – Specifies the IP Address to the send the Emergency Agent video to. 9 10 11 4.5.1 Event – Allows you to define Motion as an Alarm Event, whether to transfer the Alarm Event to the SMS Multisite Software, and/or whether to send the video to the Emergency Agent software. Use – Allows the user to define which Emergency IP Addresses will be alerted.
42 6 Recording Schedule Window – Displays and allows you to edit the current Recording Schedule. 7 Enable/Disable – Enabled the selected Sensor for the time period specified. 8 Emergency Time – Specifies the amount of time (in seconds) to transmit the video in the Emergency Agent Software. Emergency IP – Specifies the IP Address to the send the Emergency Agent video to. 9 10 11 4.5.
43 Scheduling Alarm Events (MOTION) 1) 2) 4.5.5 Select the Schedule Menu option. (Select either RECORDING or SENSOR) Highlight any schedule that has been set to MOTION (or SENSOR) and press one of the EVENT button (ALARM EVENT, CENTRAL STATION, EMERGENCY AGENT). A letter should now be placed within the select time. Scheduling Alarm Events to send video to the Emergency Agent You can designate Motion or Sensor Events to send video from Alarm Events to the Emergency Agent software.
44 4.5.7 Creating and Editing a ‘Special Day’ Schedule Creating a ‘Special Day’ Schedule 1) 2) 3) 4) Press the ‘NORMAL DAY MODE’ button to enable the ‘SPECIAL DAY MODE’. Select a day from the calendar by clicking on the CALENDAR drop down list. Highlight the time-blocks within the Recording Schedule Window for the camera(s) you wish to schedule. Once the desired Time-Blocks are highlighted, press a RECORDING MODE button. When you have finished creating the schedule press the ‘SAVE SPECIAL DAY’ button.
45 4.7 General 1 Figure 4.7 1 2 3 4 5 6 7 8 9 3 5 4 6 7 2 8 9 12 11 10 Voice Warning – Allows you to use an audible warning (.wav Sound Clip) for when Motion or Sensors are activated. Video Loss Alarm Beep – This option enables the internal audio alarm when Video loss is detected. Video Loss Alarm Output – This option activates Alarm Control Output when video loss I detection.
46 4.7.1 Voice Warning The DVR unit allows you to play a sound file when either a Motion event or Sensor event occurs. This file can be a custom created sound file that is unique to your application. The selected WAV file is played through speakers attached to the DVR unit. 1 2 3 4 5 Figure 4.7.1 Figure 4.7.1 1 Display File to Use – Displays the Audio file that will be used during the Voice Warning Event. 2 Open – Allows you to select the location of the WAV file to use.
47 4.7.3 Intensive Recording Overview The Intensive Recording Option allows you to increase the Pictures Per Second and the resolution of any camera recording using sensor activation. When the intensive recording is activated, the resolution of the remaining cameras is immediately reduced to 360x240 and the Pictures per second to a user specified level. This is done to guarantee that the Pictures Per Second and Resolution will be set correctly and not exceed the DVR limitation. 1 Figure 4.7.3 1 4.7.
48 4.7.5 Audio The Surveillix DVR is capable of recording up to 8 channels of audio. AUDIO FEATURES: • 8000 Hz playback in Live Mode • Audio input level should be 1 Vpp • Up to 48000 Hz playback in search mode • Mono Sampling • Line-In type (Requires Amplification) DATA SIZE (Per channel) • 1 Second: 1625 bytes • 1 Minute: 97,500 bytes • 10 Minutes: 975,000 bytes • 1 Hour: 5,850,000 bytes • 1 Day: 140,400,000 bytes (Approx 140MB) 1 Figure 4.7.5 Audio Figure 4.75 1 4.7.
49 9 1 8 2 7 3 4 5 6 1 Active Camera – Active Cameras that will be cycled through the Auto Sequencing shown in yellow. 2 Non Active Camera – Non Active Cameras that will be cycled through the Auto Sequencing shown in red. 3 Select All – Selects camera all camera divisions. 4 Custom Mode – 5 Skip 0 FPS Channel – This setting allows the sequencing to skip a channel that contains 0 Frames per second.
50 4.7.8 Network (Setup for Remote Connections) The Network Setup allows you to adjust settings such as Ports, IDVR Access. 1 10 11 2 3 4 5 12 6 7 8 9 14 13 Figure 4.8 Network Setup Figure 4.8 1 Disable Remote Control – This setting enables or disables access to the DVR from remote connections. 2 Quality – Adjusts the resolution quality when transferring video to a remote client. 3 Resolution – Adjusts the resolution of the images being sent to remote clients.
51 7 9 Image Port – The Image Port is the port used to transfer the video to the Remote Software. If connecting through a firewall, this port must be opened to incoming and outgoing traffic. Search Port – The Search Port is the port used to transfer the Search information to the Remote Software. If connecting through a firewall, this port must be opened to incoming and outgoing traffic. Web Function – Enables the use of the IDVR Web interface as well as defines users who can access it.
52 If you are running this for the first time you may see a setup window. This will walk you through setting up your audio and adjusting volume levels. 1) Press NEXT when the WELCOME TO THE SOUND HARDWARE TEST WIZARD window appears. 2) Press next when the hardware test has completed. 3) Make sure the microphone is plugged in and follow the onscreen directions. Press NEXT when finished.
53 4) 4.9 Press FINISH to complete the setup. The software is now ready to connect to a DVR. PTZ Setup Refer to the PTZ chapter in this manual.
54 4.10 Information 1 6 2 3 7 4 8 5 9 Figure 4.10 Information Figure 4.10 1 2 Site Code – A user-specified unique identification name that is used by other DVR software to connect to the DVR. (Remote, Emergency Agent, NDMS). Board Serial Number – Displays the Serial Number of an internal hardware component of the DVR. 3 System Serial Number – Displays the Serial Number of the DVR. 4 Decoder – Displays decoder information.
55 4.11 Administrative The Administrative option contains Use Management and the Log Viewer. The Log Viewer displays detailed information about the DVR, including Shut Down / Restart information, User Logins and Recording problems and failures. This can be a valuable tool to Administrators. 1 2 3 4 6 5 7 8 1 2 3 4 5 Data Management – Allows for the management of recorded data. Remove USB Device – Allows users to safely remove a USB device from the Surveillix DVR.
56 4.11.1 User Management The User Management Console allows you to create, edit, and delete user accounts. Each user account can be assigned different privileges that limit their usage of the DVR system. Users can be given administrator privileges by enabling all rights, however only the true administrator account can log into the User management Console. Figure 4.11.1 1 2 3 4 User Information – Enter the User Information, and Password.
57 4.11.3 Changing the Administrator Password Changing the Administrator Password 1) Inside Setup, open the user management console. An administrator login will appear with a ‘Change Password’ button near the bottom right Select the button, enter the new password and press OK to finish. 2) 4.11.4 Storage Check The Storage Check console allows users to easily manage the storage of the digital video recorder.
58 4.12 Instant Recording Instant Recording is a feature that allows manual starting of a camera recording, superseding the current schedule. When Instant Recording is activated on a camera it also flags the specified video so that an Index Search can be performed at a later date to bring up all the Instant Recording instances. This can be used, for example, when a suspicious object or person is being recorded and you want to flag that section of video for easy retrieval at a later date.
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60 C H A P T E R Search Options This chapter includes the following information: • • • • • • • • • Setup Overview Channels Color Schedule Speed Motion Detect Password Pan/Tilt Quit to Explorer
61 5.1 Search Overview The DVR unit has several options that allow you to easily search through, and find, a particular section of video. From Motion indexing and Sensor indexing to calendar views showing which days have recorded video, the DVR unit is equipped to help you quickly find what you’re looking for. The following chapter will describe in detail how to use the DVR Search features. 1 8 2 9 3 10 4 5 6 7 11 12 Figure 5.1 Figure 5.
62 8 10 Search Options – The search options are a set of functions that allow you to easily find the specific video clips you want and to export them to a usable format. Print/Open/Export/POS Options – These options allow you to print images, save single images to disk and load saved video from disk. Camera Select Buttons – The Camera Select buttons enable cameras for searching. 11 Audio Channels – Displays the Audio channel buttons. Selecting these allows you to playback the audio.
63 5.4 Advanced Options The Advanced Controls allow you to get the most out of your search. Using the Brightness you can brighten up an image to get more detail. Using the Zoom feature you can not only bring the image up full screen, but you can also Zoom into a particular area of the image. Figure 5.4a 1 2 3 4 5 Slow/Fast – This option increases and decreases the playback speed. Zoom – The Zoom Selector allows you to Zoom in on an image.
64 Clean Image 1) The DVR unit is capable of recording video using one of three different resolutions. When using the 720 x 480 resolution, two fields are mixed. Because of the timing gap between the two fields, according to the standardized image rules, a little afterimage might occur to high speed moving images. The Surveillix™ DVR unit allows you to remove this by pressing the CLEAN IMAGE button. The images below demonstrate the filtered screen. Figure 5.4b Filtering Display playback 5.
65 5.6 Performing a Basic Search There are several different types of searches that can be performed on the DVR unit. The following section will cover the most basic of these. This involves simply selecting the date, the time, the camera, and pressing play. Performing a Basic Search 1) 2) 3) 4) Begin by selecting a Date. Do this by opening the Calendar (See Section 5.3) and selecting a day. Select a Time. Do this by adjusting the Hour and Minute Slide Bars (See Section 5.3).
66 Load – The Load Option allows you to search and view video that has been saved to media such as a CDR, CD-RW, or External Hard Disk Drive. 5.8.1 Print The DVR unit allows you to print a recorded image to a local or network printer. To print an image, follow these steps: 1) From the Search Screen, stop on the image you wish to print. Make sure only one camera is selected by doubleclicking on the image you want.
67 Figure 5.7.2 1 2. 3. 4. 5. 1 Image File – Saving to an Image File allows you to export a single image (or frame). You may choose from a variety of different formats, JPG being a more common format. AVI File– Saving to an AVI File allows you to save a video clip. AVI Detail Setup – Allows you to define the AVI Duration (in seconds) and the Compression Codec used to encode the AVI video. Note: each codec provides distinct benefits and file sizes.
68 5.9 Index Search Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows you to perform a search based on criteria such as Sensor, Motion and Instant Record events. Figure 5.8a 3. Select Camera – Allow you to either select a single camera to search or select all the cameras at once. Select Time – The default search time is 24 Hours. If this option is select then a Start Time and End Time must be entered.
69 1 Image Display Area – The Image Display Area is where the Search Results Images are displayed. 2 Time – Displays the Time of the result. 3 Camera Number – Displays the Camera Number for the returned result. 4 Type – Displays the Event Type. M Motion S Sensor IR Instant Record Search Results – Displays the results of the search. Each line represents a segment of video.
70 5.10 Preview Search The Preview Search can be used in a number of circumstances to quickly find an exact moment where an event such as a theft occurred. The Preview Search basically gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of the day. The search can then be further narrowed down into ten minute increments and one minute increments by simply selecting one of the images displayed.
71 Performing a Preview Search 1) 2) 3) 4) 5) 6) 7) 5.11 Begin by selecting a single camera. You can do this either by turning off all cameras but one, or by double clicking a displayed image (it will then be the only image displayed on the screen) Select the Preview Search Button. 24 Images should now be displayed. If there is no recorded video during a portion of the day then a ‘No Image’ will be displayed where the image(s) should be. Refine the search by selecting an image.
72 Figure 5.10a 1 2 Search Results – The Search Results are displayed in this column. The results are listed by date and time. When the search is complete you can view the results by double-clicking on one of the results or by using the Up and Down arrow keys on the keyboard. Search Information – The Search Information box displays brief information on the overall search. 3 Progress Bar – This bar displays the percentage complete when performing an Object Search.
73 Performing an Object Search 1) 2) 3) 4) 5) 6) 7) 8) 9) 5.12 Begin by selecting a single camera. You can do this either by turning off all cameras but one, or by double clicking a displayed image (it will then be the only image displayed on the screen) Select the Object Search Button. The Object Search window will open. Create a Motion Region Box on the image. Do this by clicking inside the image and, while holding the left mouse button down, drag the pointer.
74 Figure 5.11b Graphic Search 1 2 3 Figure 5.11b 1 Camera – This displays the cameras in a linear format. You can scroll down using the scroll bar on the right. 2 Hours – The hours 0-23 are listed (24 hours). 3 Recording Block – This displays where video is recorded in blue. No recording will be displayed in white. Performing a Graphic Search 1) 2) 5.13 Begin by selecting the Graphic Search button. The Graphic Search window will open.
75 C H A P T E R Pan / Tilt / Zoom This chapter includes the following information: • • • • Overview Setting up the PTZ Creating and Viewing a Preset Position Creating and Viewing a Preset Pattern
76 6.1 PAN/TILT/ZOOM Overview The PTZ controls within the DVR unit allow for powerful control over the cameras. This can be extremely beneficial by increasing the usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sweep across large areas. 6.2 Setting Up a PTZ Camera (DVR8-60 & DVR16-120 see below) Setting up a PTZ Camera is simple. The DVR unit comes preassembled with an internal RS-422 adapter.
77 Signal Line (+) 48 Ground Signal Line (-) RX LED TX LED Operation LED 6.2.1 Supported Protocols Protocols are added frequently. The actual supported list most likely contains new protocols that are not listed here.
78 6.2.2 Setting up a PTZ (DVR8-60 and DVR16-120 Models) NOTE: RS-232 connection option available in only DVR8-60 models DVR16-120 models. It is important to understand how the PTZ connects to the DVR. The DVR takes an RS- 422/485 connection and converts it into an RS-232 connection. The RS-232 connection cable must be attached before the PTZ camera will be controllable by the DVR. Attaching the RS-232 adapter 12) Locate the RS-232 adapter from the contents shipped within the DVR. (See Figure 6.
79 Setting up a PTZ Camera 14) Locate the PTZ adapter (Figure 6.2.2c). 15) Connect the two wires of the included PTZ adapter to the PTZ camera (See Figure 6.2.2a). Since each camera is different, refer to your PTZ camera manual for detailed instructions. 16) Connect the other end of the adapter to the DVR unit (See Figures 6.2.2c and 6.2.3E) 17) Assign the PTZ Camera an ID number that coincides with the number assigned to it by the DVR unit.
80 6.3 PTZ Setup The PTZ Setup allows you to enable PTZ cameras, create Presets, Tours, and also adjust speed settings. Many options listed here are features only available on selected cameras. 1 8 10 9 11 2 14 3 4 12 5 6 7 13 Figure 6.3 PTZ Setup Figure 6.3 1 RS485 / RS232 – Defines how to send the PTZ signal to the camera. 2 Select Camera – Selects the current camera to be edited. 3 4 Protocol – Selects the protocol to use for the selected camera.
81 7 8 Preset and Tour – These options allow you to create Presets and Tours for the PTZ camera. Since each camera creates these in a different way, there can be multiple ways to do this. Pan Speed – This option increases or decreases the Pan speed. 9 Tilt Speed – This option increases or decreases the Tilt speed. 10 Zoom Speed – This option increases or decreases the Zoom speed.
82 6.5 PTZ Address Setting Some protocols support software address settings. The following section explains these settings. 1 RX Address 1 – This option was added for a particular line of receivers that support 2 ID addresses. This is the first RX address. 2 RX Address 2 – This option was added for a particular line of receivers that support 2 ID addresses. This is the second RX address. PT Driver Address – This option is for specifying the PTZ ID address that the PTZ is set to.
83 6.7 Using the onscreen Compass The Surveillix DVRs provide control for the PAN/TILT camera in two different ways. 1) 2) Using the Graphical PTZ controller that appears when the PTZ button is pressed on the main screen. Clicking on the video itself. This second option is a much more powerful way to control the Camera. (NOTE: The PTZ button on the main screen must still be selected to use this option. Using the Onscreen Compass: 1) 2) 6.7.1 Press the PTZ Button on the main screen.
84 6.8 Understanding tours 1 Travel Speed – This option defines the speed at which a PTZ moves from one Preset position to the next (when using Preset Tour 2). 1 2 4 Dwell – This option defines the length of time (in seconds) that a PTZ Tour stays on a Preset Position. 3 Moves from one Preset position to the next (when using Preset Tour 2). 4 Setting – Start Pos / End Pos – These options describe how to define 5 a Mimic Tour. The Start Position button begins the ‘recording’ process.
85 6.9 PTZ Tour Scheduling The Surveillix DVR provides an option with the PTZ called PTZ Tour Scheduling which allows the user to specify tour schedules for PTZ cameras connected to the DVR unit. The Tour Schedule allows for scheduling of specific days of the week and specific hours for multiple PTZ cameras. Selected time frames are designated with a blue color which correlates with the camera, while non-selected time frames are left with the default white color.
86 6 7 Hour – Specifies which hour of the day has been scheduled for a tour. Left clicking the hour allows button allows selection for all cameras in the specified hour. Multi Select Mode / Single Select Mode – Multiple Select Mode allows for multiple days to be selected and have a specified tour schedule applied. Single Select Mode allows the user to customize single days.
87 C H A P T E R Backing up to a CD-RW Drive This chapter includes the following information: • • • • • • Overview Enabling Backup Features Overview of DirectCD® Formatting a CDR or CD-RW Disc Saving Video to a CD-RW Drive Removing the Disc from the Drive
88 7.1 Backup Overview The DVR unit can easily backup important video to an internal or external media location. The most commonly used are CD-RW drives and Hard Drives. Since the DVR unit comes standard equipped with a CD-RW drive, this section covers backing up using the CD-RW drive as well as by using a Hard Drive. The DVR unit backs up using a proprietary compression format that can only be read by the DVR Backup program. This ensures the integrity of the data.
89 CAUTION: Even though many features are available within DirectCD, it is highly recommended that you do NOT use any features within DirectCD other than those necessary for the standard exportation of video as outlined in this chapter. Loss of information or software instability could result 3 CD Select – Use this Dropdown Selection box to choose the CD-RW drive attached to the DVR unit. Generally it is defaulted to the proper CD-RW drive.
90 7.4 Formatting a CDR or CD-RW from the Backup Window To format a blank CDR or CD-RW disc to be used by the DVR follow these steps: WE STRONGLY RECOMMEND NOT USING CD-RW DISCS. CD-RW DISCS CAN TAKE UP TO 30 MINUTES OR MORE TO FORMAT AND HAVE COMPATIBILITY PROBLEMS. Format a CDR or CD-RW Disc on the DVR unit 1. Insert a blank CDR or CD-RW disc into the CD-RW drive. 2. Enter Backup and click the 3. Click the button in the DirectCD window which opens. The CD begins formatting.
91 Figure 7.5 1. 2. 3. 4. 5. 6. 7. 8. Select Day – The Select Day is a Calendar that allows you to select the day. If video is recorded on a given day the day will be highlighted. The Current day is always highlighted in red. Hour/Minute – The overall time displayed in the Hour/Minute chart is 24 Hours. This is broken down into 10 minute increments. The color coded boxes represent either, No data, Recorded Data, or Selected Data (See the Description Box).
92 7.6 Scheduled Backup Options Overview The SCHEDULED BACKUP OPTIONS window allows the creation of a scheduled daily backup of selected times to a specified storage location. NOTE: Available storage locations exclude CD-R and CD-RWs and are limited to hard disks specifically identified as backup space (see the specifying scheduled backup drives section in this chapter). 1. General / Schedule / Clip Switches between the General Backup window, Scheduled Backup window and the Clip Backup Window. 2.
93 7.7 Specifying Scheduled Backup Drives In order to use the Scheduled Backup feature one or more storage drives or partitions connected to the DVR must be labeled as a backup drive. Specifying Scheduled Backup Drives 1. Exit and restart in Windows mode. 2. Double click the My Computer icon on the DVRs desktop. A file menu will be displayed. 3. Right click on the drive you wish to specify as a backup drive for Scheduled Backup and select rename. Rename the drive to ‘Backup’.
94 7.9 Single Clip Backup The SINGLE CLIP BACKUP window allows the creation of a Backup using as little as one or as many as all cameras. 1. General / Schedule / Clip Switches between the General Backup window, Scheduled Backup window and the Clip Backup Window. 2. Backup Drive Allows you to choose the CD-ROM or Hard Disk Drive where the backup will be written to. 3. Backup Time Specifies at what time the Backup Schedule is executed.
95 7.10 Backing up to a CD-RW Drive or Hard Drive To backup video files to a CD-RW drive, or to a Hard Drive, follow these steps: Backing up to a CD-RW Drive or Hard Drive 1. From the Main Display Screen select the BACKUP button. The Backup Options window displays. 2. From the Backup Options window, use the calendar to select a date. 3. Select the time(s) to backup by clicking on the desired blocks. The blocks will turn red when selected. To deselect the blocks, click on them again. 4.
96 7.11 Removing the Disc from the CD-RW Drive To remove the disc from the CD-RW drive follow these steps. Removing the Disc from the CD-RW Drive 1) Press the Open button on the CD-RW drive. 2) The Eject CD Window should appear on the screen. Select the LEAVE AS IS option to continue using the disc for future Backing Up by the DVR unit.
97 7.12 Setting the DirectCD Path using vFormat It may be necessary under some circumstances to reset the file path to the DirectCD executable. If the format button in the Backup window is not displayed follow the instructions below. (See the section on the Backup window in this chapter for the location of the Format button) Setting the DirectCD Path using vFormat 1. Exit to Windows. 2. Click Start →Programs → Surveillix → vFormat. 3. Select the DirectCD check box. Locate the Directcd.
98 C H A P T E R LAN / ISDN / PSTN Connections This chapter includes the following information: • • • • Overview Configuring TCP/IP Setting up a PSTN Connection Creating Users for PSTN Connections
99 8.1 LAN Overview The DVR unit can easily be connected to a Local Area Network. The DVR unit uses Microsoft’s powerful and secure Windows® 2000 operating system. This allows for easy and well documented instructions on setting up LAN connections no matter what type of LAN you want to use. A Local Area Network is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that allows one device to interact with any other on the network.
100 9) You may need to restart Windows for the changes to take effect. Do this by pressing the START button on the Desktop and selecting Shut Down. Connect the DVR to a LAN 1) Using a standard RJ-45 Cable, plug one end into a Hub (or Network Jack ultimately connected to a hub) and the other end into the DVR unit.
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102 C H A P T E R Digital Signature Verifier This chapter includes the following information: • • Overview Using the Digital Signature Verifier
103 9.1 Digital Signature Overview JPG and AVI files that are exported from the DVR are automatically embedded with a Digital Signature. These Digital Signatures are a way to verify the authenticity of the image to ensure that they have not been tampered with or edited in any way. Included on the Software Installation disc supplied with the DVR unit is the Digital Signature Verifier program. This program can be installed on any computer and verifies an image in question. 9.
104 9.3 Using the Digital Signature Verifier 1) Open the Digital Signature verification program by selecting START>PROGRAMS>DVR>DIGITAL VERIFIER>DIGITAL SIGNATURE VERIFIER. 2) 3) 4) Select the BROWSE button to load the JPG or AVI image. Enter the SITE CODE of the DVR unit that the image was originally extracted from. Press the VERIFY button. If the image has not been tampered with, the program will display a message that says “Original image file.
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106 C H A P T E R Backup Viewer This chapter includes the following information: • • Overview Using the Backup Viewer
107 10.1 Backup Viewer Overview The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved. This video cannot be read by any other viewer. The Backup Viewer is essentially the search portion of the DVR software. For Detailed explanation of these functions, refer to Chapter 5.
108 10.2 Installation Installing the Backup Viewer 1) 2) Insert the Software Installation Disc into the CDROM. (Do not install on the DVR unit) Select the Backup Viewer option to begin installation. When the WELCOME screen appears, select NEXT. 3) When the CHOOSE DESTINATION LOCATION window appears select NEXT.
109 4) When the SELECT PROGRAM FOLDER window appears click NEXT. 5) Select either 16 or 32 channel option depending on the Model you have. You can always reinstall and change this option at a later date. Click Next.
110 6) If you have purchased the TVS POS Remote then select the YES option. Otherwise select the NO option. Click Next. 7) When this window appears click Finish. Setup is now complete.
111 10.3 Loading Video from CDROM or Hard Drive Loading video into the Backup Viewer involves only a few simple steps. 1) 2) 3) 4) 5) Open the Backup program by selecting START>PROGRAMS>DVR>BACKUP VIEWER>BACKUP VIEWER. Select the OPEN button (See Section 5.7). The CHOOSE TIME TO SEARCH window should open. For CDROM data select the appropriate CDROM drive letter from the BACKUP MEDIA box.
112 C H A P T E R Emergency Agent This chapter includes the following information: • • Overview Using the Emergency Agent Software
113 11.1 Emergency Agent Overview The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on the DVR unit. The video that streams across can be stopped, played forwards and backwards, in slow motion or real speed. The utility is loaded at startup and placed in the taskbar. It constantly monitors for a signal from the DVR unit.
114 4) 11.3 When the SETUP COMPLETE window appears click FINISH. Configuring the DVR To enable the Emergency Agent on the DVR follow these steps: 1) Enter SETUP and confirm you are in the CAMERA SETUP menu. 2) Select a camera and then associate sensor(s) to that camera using the SENSOR CONNECTION checkboxes. 3) Click the Communication Setup button and make sure that DISABLE REMOTE CONNECTIONS is not checked in the Communication Setting menu.
115 11.4 Configuring the Client PC All configuration takes place in the Emergency Agent Window on the Client PC for descriptions and locations of the buttons and features of the Emergency Agent window Refer to the Emergency Agent Window section later in this chapter. 1) Open the Emergency Agent window on the Client PC.
116 11.5 Emergency Agent Window 1. Tools Menu Opens the Setup (Configuration) window and Opens or Closes the Event List. 2. Video Display Displays the Video feed coming from the DVR. 3. DVR List Lists all DVR units you have connected to the Emergency Agent. 4. DVR List Item Individual DVR unit in DVR List with displayed settings. 5. New Opens Site Edit window to connect new DVR to Emergency Agent. 6. Modify Opens Site Edit to allow modification of selected DVR List Item. 7.
117 11.6 Search Alarm Window 1. Comment Provides space for user to add comments to exported video. 2. AVI File When selected a video clip exported when Export is clicked. 3. Export Quality It may be necessary to reduce the overall size of an AVI file; for example, to email to someone. AVI file sizes can be reduced by reducing the image quality. However, reducing the image quality causes the AVI video to appear more pixilated. When size is not an issue, setting quality to 100 is highly recommended.
118 11.7 Configuration Window 1. General Offers configuration of basic display options for the Emergency Agent window. 2. Data Directory Sets the location that recorded video footage is saved. 3. Voice Warning Offers several configuration settings for activating an audible indicator when the Emergency Agent receives an event. 4. Listen Port Indicates the port which the Emergency Agent uses to listen for incoming events.
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120 C H A P T E R Web Viewer This chapter includes the following information: • • Overview Configuring the Web Viewer
121 12.1 Web Viewer Overview The DVR unit allows you to access video using Microsoft® Internet Explorer® Browser 5.5 and later Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web DVR simultaneously. The Web DVR is an easy secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer.
122 12.2 Configuring the Server for Remote Connection 1. Enter Setup on the DVR unit. 2. Click the Communication Setup button to open the Network menu. 3. Uncheck the Disable Remote Control option. You should now be allowed to adjust port settings if necessary. 4. NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on both the DVR and the Firewall. Contact your Network Administrator for more information. 5. Press OK. 6. Make sure a User account is created.
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124 C H A P T E R Remote Software This chapter includes the following information: • • Overview Configuring Remote Software
125 13.1 Remote Software Overview The DVR unit was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows you to view live video, search through archived video, export images and video clips and have virtually full Setup control.
126 13.1.1 Remote Client Minimum Requirements • • • • • • • • • 13.1.2 Pentium 233 or equivalent 32MB System Memory DirectX 8 or higher Compatible video card (ATI Preferable) Internet or LAN Connection (56K, DSL, Cable Modem, T1, ISDN, etc.) TCP/IP installed Microsoft® Windows® 98, Me, 2000, or XP Operating System 1024 x 768 display resolution 16 Bit color depth or better Remote Client Recommended Requirements • • • • • • • • • Pentium IV 1.
127 13.2.2 Create a New Remote Connection 1 8 2 3 4 5 7 6 1. New Creates a new site to connect to. 2. Delete Deletes the selected site once it is selected from the list. 3. Delete All Deletes all listed sites. 4. Edit Used to edit a site once it is selected from the list. 5. Password Enter the logon password. 6. Connect Connects the Surveillix Remote Client to the Server. 7. User Enter the Login Username. 8. Site Displays a list of pre-configured sites.
128 13.3 Remote Server Setup In order to access the DVR unit remotely, the DVR Server must be setup to allow remote connections. 1. Disable Remote Enables/Disables acceptance of remote connections by the DVR server. 2. Time Out Value Specifies a value (in seconds) to wait for a signal from the Surveillix Remote Client. If a signal is not received by that time, the connection is dropped. 13.3.1 3. Enter Port Used by the DVR to transfer the connection data. 4.
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130 Appendix A Appendix A contains technical specifications for many of the DVR internal components
131 A1 KV-DVR Specifications 8 16 CPU 32 Intel® Pentium® 4 2.
132 A2 KV-EVR Specifications 8 16 CPU 32 64 Intel® Pentium® 4 2.
