User Guide

Troubleshooting
123
Troubleshooting
If these suggested solutions do not solve your problem, please consult your dealer, or call our
Technical Support Hotline on 008000 505 2006 from a landline.
Cannot access
the Internet
Your service provider is not
enabling this service
Contact your service provider to check your
subscription status
Network settings are missing or
incorrect
Ensure that the network settings are correct
(see page 94). To obtain the settings,
contact your service provider.
Storage memory
is low
Too many items stored on the
phone
Delete any unwanted messages, clear the
Internet history, and delete any unwanted
files
Storage card is
not recognised
Storage card not installed correctly Ensure that the storage card is inserted
correctly (see page 32)
Storage card is damaged Replace the storage card
Problem Possible cause Possible solution