READ THIS BOOK First MULTIFUNCTIONAL DIGITAL SYSTEMS Quick Start Guide for Scanning Functions GA-1201
Preface Thank you for purchasing the Toshiba multifunctional digital system e-STUDIO165/205, e-STUDIO167/207/237 or e-STUDIO182/212/242.
Software License Agreement INSTALLING OR OTHERWISE USING THIS SOFTWARE PRODUCT CONSTITUTES YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS (UNLESS A SEPARATE LICENSE IS PROVIDED BY THE SUPPLIER OF APPLICABLE SOFTWARE IN WHICH CASE SUCH SEPARATE LICENSE SHALL APPLY). IF YOU DO NOT ACCEPT THESE TERMS, YOU MAY NOT INSTALL OR USE THIS SOFTWARE, AND YOU MUST PROMPTLY RETURN THE SOFTWARE TO THE LOCATION WHERE YOU OBTAINED IT.
Disclaimer of Warranty THIS SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. TTEC AND ITS SUPPLIERS DISCLAIM ANY WARRANTY RELATING TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE. IF THE SOFTWARE PROVES DEFECTIVE, YOU (AND NOT TTEC OR ITS SUPPLIERS) SHALL BE RESPONSIBLE FOR THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
Before Reading This Manual Lineup of our manuals These manuals are provided for the operation of the e-STUDIO165/205, e-STUDIO167/207/237 or e-STUDIO182/212/242. Select and read the manual best suited to your needs. This manual is the Quick Start Guide for Scanning Functions. Basic functions Operator’s Manual for Copying Functions (Booklet) This manual describes the basic operations, mainly copying functions, of this equipment.
Scanning functions The Scanner Upgrade Kit GA-1201 (optional) is necessary for using the scanning functions. Quick Start Guide for Scanning Functions (PDF file, This manual) This manual gives the basic information regarding the scanning functions, such as the GA-1201 accessories, necessary environmental conditions and outline of network connections as well as troubleshooting. Be sure to read this before using the scanning functions.
How to read this manual Symbols in this manual In this manual, some important items are descried with the symbols shown below. Be sure to read these items before using this equipment. Indicates information to which you should pay attention when operating the equipment. Describes handy information that is useful to know when operating the equipment. Pages describing items related to what you are currently doing. See these pages as required.
Disclaimer notice The following notice sets out the exclusions and limitations of liability of TOSHIBA TEC CORPORATION (including its employees, agents and sub-contractors) to any purchaser or user (‘User’) of the e-STUDIO165/205 or e-STUDIO167/207/237, including its accessories, options and bundled software (‘Product’). 1. The exclusion and limitations of liability referred to in this notice shall be effective to the fullest extent permissible at law.
Security precautions In order to make correct use of this product’s security function, first read the following precautions carefully. To Administrators y If a physical security problem such as hardware removal or inappropriate disassembly should occur at the installation site, take the appropriate physical security measures such as checking who enters and leaves the site.
CONTENTS Preface...........................................................................................................1 Software License Agreement ......................................................................2 Before Reading This Manual .......................................................................4 Chapter 1 INTRODUCTION Function Enhancement by Option Configurations .................................12 Items Included in Optional Kits..................................................
10 CONTENTS
INTRODUCTION 1. This chapter describes the details of option configurations. Function Enhancement by Option Configurations..............................................12 About the CD-ROM .................................................................................................15 Scanner Upgrade Kit.........................................................................................................................14 About the CD-ROM ............................................................
1 INTRODUCTION Function Enhancement by Option Configurations This section provides you with the general descriptions of functions enabled with each option (the Network Printer Kit, Scanner Upgrade Kit, Fax Kit and External Keyboard). For details of the function of the Fax Kit (optional) and the External Keyboard (optional), see the Operator’s Manual for Facsimile Functions. To operate the Scanner Upgrade Kit, both the Network Printer Kit and External Keyboard are necessary to be installed.
y Fax Kit / External Keyboard Transmission and reception of Fax data through public switched telephone networks are enabled. Also, the transmission/reception of the InternetFax and the onramp/offramp gateway functions are enabled. (These functions are available with the Scanner Upgrade Kit simultaneously installed.) * The External Keyboard (optional) is used for entering and registering the destinations of the Email and Fax.
1 INTRODUCTION Items Included in Optional Kits This section explains about the accessories of the Scanner Upgrade Kit. Be sure that all the accessories described in this section are attached. In case any of them is lacking or damaged, contact your service representative. Scanner Upgrade Kit The Scanner Upgrade Kit includes the following accessories. See the following page for the content of the CD-ROM: P.
About the CD-ROM This section explains about the CD-ROM attached to the Scanner Upgrade Kit.
SYSTEM REQUIREMENTS 2. This chapter describes system requirements. System Requirements ............................................................................................18 General requirements .......................................................................................................................18 When the Network Printer Kit and Scanner Upgrade Kit are installed ..............................................
2 SYSTEM REQUIREMENTS System Requirements This section describes the environments required for respective options (Network Printer Kit, Scanner Upgrade Kit and Fax Kit). The functions available for users vary depending on the installed option and condition of use. The copying functions of this equipment do not require any special environments. You can utilize these functions when you turn the power of this equipment ON.
CONNECTING TO THE NETWORK 3. This chapter describes how to connect this equipment to a network. Connecting to the Network ....................................................................................
3 CONNECTING TO THE NETWORK Connecting to the Network This section describes how to connect this equipment to a network. y The 10BASE-T cable and the 100BASE-TX cable are not included in the accessories. Obtain the ones compatible with the network you are utilizing. y The Scanner Upgrade Kit (optional) and the Network Printer Kit (optional) use the same network interface connector, so procedures for connecting this equipment and the network for the both options are also the same.
SETUP 4. This chapter describes how to configure the system when the Scanner Upgrade Kit installed. Overview of Connecting Configurations ..............................................................22 Connecting the equipment ................................................................................................................22 Available functions under each connection.......................................................................................23 About Setups......................
4 SETUP Overview of Connecting Configurations Connecting the equipment When the Scanner Upgrade Kit is installed in this equipment, functions such as scanning and Email transmission are enabled. When the Fax Kit is added as well as the Scanner Upgrade Kit, functions such as InternetFax transmission are also enabled. To enable these functions, an administrator has to configure the proper network settings with client computers, servers, and this equipment. Possible configurations are shown below.
Available functions under each connection Functions available vary depending on each connecting configuration. This section describes the functions available for each connection.
4 SETUP About Setups First of all, you must set up the management and the operation of this equipment as a network scanner.
Setup Flow for TopAccess TopAccess, a web-based device management utility, enables a remote management of this equipment for users or administrators from their computers. The following functions are available in TopAccess: y Configuring and managing this equipment y Managing the address book data y Creating templates (This function is available only when the Scanner Upgrade Kit is installed.) Using TopAccess administrator’s functions, administrators can set up and maintain the equipment remotely.
APPENDIX 5. Default Setting List .................................................................................................28 Default settings for NETWORK SETTING ........................................................................................28 Default settings for PRINT SERVICE SETTING ...............................................................................29 Troubleshooting......................................................................................................
5 APPENDIX Default Setting List The Scanning-related default setting values of this equipment are shown below. y The default setting values are the ones set at the factory when this equipment is shipped. y You can see the current setting values by printing the "Configuration Page" from the operation panel of this equipment. See the following manual for how to print the "Configuration Page".
Default settings for PRINT SERVICE SETTING E-MAIL PRINT ENABLE PRINT HEADER .......................................... DISABLE ENABLE PRINT MESSAGE BODY ............................ ENABLE MAXIMUM E-MAIL BODY PRINT............................... 5 ENABLE PRINT E-MAIL ERROR ............................... ENABLE ENABLE E-MAIL ERROR FORWARD ....................... DISABLE E-MAIL ERROR TRANSFER ADDRESS ................... Undefined ENABLE PARTIAL E-MAIL .........................................
5 APPENDIX Troubleshooting This section picks up troubleshooting from other manuals and describes them collectively. Network setting checklists Check if the network setting is correct according to checklists, and then specify the cause of the error and take an appropriate countermeasure. The checklists are introduced by functions. Look for a function you are using and refer to the corresponding item in the list.
Email transmission When an error has occurred in the Email transmission function, check the setting by referring to the list below. No 1 2 3 4 5 6 Check Item Yes No Countermeasure Next Step Ø Ö Refer to an appropriate manual and set the DNS server and SMTP server correctly. If necessary, refer to the “Setting up DNS Server and Mail Server” in the Network Administration Guide for Scanning Functions. Next Step Ø Ö Refer to the Setup Guide for Printing Functions and set the TCP/IP correctly.
5 APPENDIX Email printing When an error has occurred in the Email printing function, check the setting by referring to the list below. No 1 2 3 4 5 6 Check Item Yes No Countermeasure Next Step Ø Ö Refer to an appropriate manual and set the POP3 server correctly. If necessary, refer to the “Setting up DNS Server and Mail Server” in the Network Administration Guide for Scanning Functions. Next Step Ø Ö Refer to the Setup Guide for Printing Functions and set the TCP/IP correctly.
InternetFax When an error has occurred in the InternetFax function, check the setting by referring to the list below.
5 APPENDIX Onramp gateway When an error has occurred in the onramp gateway function, check the setting by referring to the list below.
Offramp gateway When an error has occurred in the offramp gateway function, check the setting by referring to the list below. No Check Item 1 Are servers for forwarding an InternetFax/Email to this equipment set correctly? 2 3 4 5 Is the IP address of this equipment correctly set? Can you utilize the TopAccess? Are the settings for the DNS session and DDNS session enabled? Yes No Countermeasure Next Step Ø Ö Refer to an appropriate manual and set the DNS server and SMTP server correctly.
5 APPENDIX TopAccess error messages The device status indicators (icons) and messages on the TopAccess screen notify you the status of errors occurred on this equipment. Refer to lists for the icons and messages and look for items concerned. Note that the lists are extracts from the Setup Guide for Printing Functions. TopAccess Device tab menu: 1 2 1) Device status indicators The device status indicators (icons) are displayed here. For the details, see the following page: P.
Device status indicator list y Printer Error The above printer error icon indicates: - You need to remove paper from the receiving tray. - Non-recommended toner is being used. For information on how to resolve the error condition, see “Replacing Toner Cartridge” in the Operator’s Manual for Copying Functions. y Cover Open The Cover Open error icon indicates that you need to close the cover. y Toner Empty The Toner Empty icon indicates the empty status of the toner cartridge.
5 APPENDIX Error message list TopAccess Message 38 Corrective Action Main Motor Error - Please Contact Service Technician. Contact your service representative. Fuser Error - Please Contact Service Technician. Contact your service representative. Scanner Error - Please Contact Service Technician. Contact your service representative. Toner Not Recognized - Please Check Toner. Check and adjust the toner cartridge. Fatal Error - Please Contact Service Technician.
TopAccess Message Corrective Action Paper Empty in Drawer 3 - Please Add Paper. Set paper in the drawer 3. Paper Empty in Drawer 4 - Please Add Paper. Set paper in the drawer 4.
GA-1201 OME09008700
MULTIFUNCTIONAL DIGITAL SYSTEMS Quick Start Guide for Scanning Functions GA-1201 2-17-2, HIGASHIGOTANDA, SHINAGAWA-KU, TOKYO, 141-8664, JAPAN 2009 TOSHIBA TEC CORPORATION All rights reserved R090820I1300-TTEC 2009-09