TOSHIBA TEC Label Printer B-SV4D Series LAN Adapter Users Manual First Edition: February 16, 2004
Trademarks NetWare is a registered trademark of Novell Inc and Windows 95/98/Me and Windows NT/2000/XP are registered trademarks of Microsoft Corp. All other brands and product names are trademarks of their respective companies. Copyright No part of this publication may be reproduced in any form or by any means or used to make any derivative (such as translation, transformation or adaptation) without the express written consent of the manufacturer as stipulated by the United States Copyright Act of 1976.
Table of Contents COPYRIGHT ....................................................................................................................................................................... I 1. INTRODUCTION ............................................................................................................................. 1 PRODUCT OVERVIEW .........................................................................................................................................
6. NETWORK PRINT MONITOR .................................................................................... 1 PREPARATION ......................................................................................................................................................... 1 WINDOWS 95/98/ME/NT/2000/XP INSTALLATION PROCEDURE ........................................... 3 UNINSTALLING NETWORK PRINT PORT ON WINDOWS 95/98/ME/NT/2000/XP ........... 5 7. TCP/IP LPR PORT PRINTING INSTALLATION ................
Introduction 1. Introduction Product Overview The external print servers enhance company capability by letting you place your printers, plotters, or equality printers at convenient locations directly on the Ethernet network, and by increasing network printer performance and management. Network Management The print servers support the Simple Network Management Protocol (SNMP), which remote printer management and a warning. A standard SNMP agent is permanent on these print servers.
Introduction Hardware Requirements IEEE 802.3 Ethernet 10Base-T Four pairs of unshielded twisted-pair 3,4 or 5 cable with RJ-45 connector IEEE 802.3 Fast 100Base-TX Four pairs of unshielded Ethernet twisted-pair 5 cable with RJ-45 connector for 10/100Mbps Note: The cable length from the print server to hub/switch must not exceed 300 feet (Approximately 100 meters) Hardware Installation To install the print servers, you need to complete these steps: ․Confirm that your printer parallel port(s) work well.
Print Server Installation 2. Print Server Installation Preparation To best meet users’ network printing needs in today’s heterogeneous and multiple protocol networking environments, the print server supports industrial standard protocols, including TCP/IP, IPX/SPX, NetBEUI and AppleTalk. This means that the print server supports the most popular network operating systems today, including NetWare, Windows 95/98/Me/NT/2000/XP, UNIX systems and Macintosh computer.
Print Server Installation Comment Configuration solution Table has many installations way to setup Windows 95/98/Me, Windows NT/2000/XP, NetWare, UNIX system and Mac computer. Firstly, we introduce PSAdmin utility, HP Web JetAdmin program and Internet Printing Protocol solution. Finally, we will be discussed Embedded Web Server Installation with print server.
The PSAdmin Utility for Windows-based 3.The PSAdmin Utility for Windows-based The PSAdmin is a proprietary Windows-based management program that can assist you in configuring and managing your print server in NetWare environments. The program can be run from any Windows-based PC. Installing the PSAdmin To install PSAdmin, please follow the directions listed below. 1. Insert the Windows 95/98/Me/NT/2000/XP Setup diskette/CD into your floppy/CD-ROM. 2. Run the setup.exe from Windows 95/98/Me/NT/2000/XP.
The PSAdmin Utility for Windows-based Using PSAdmin After PSAdmin is successfully installed, run the program by double-clicking the PSAdmin icon from “PSAdmin” program. The screen will then appear as follow picture. Device Name: The name of the print server hardware used for identification purposes. MAC Address: The Ethernet address of the print server. Print Server Name: The print server to which the device is attached. Version: The firmware version of the print server.
The PSAdmin Utility for Windows-based Wizard Wizard is a configuration program that can assist you in setting up the necessary parameters for your print server device to function. Setup a print server by using Wizard. TCP/IP Wizard 1. Click Wizard button just like a picture < 2 Select “Obtain an IP address from DHCP server”. If there is a DHCP server on your network. This option allows the print server to obtain IP-related settings automatically from your DHCP server.
The PSAdmin Utility for Windows-based 3. Select the NetWare File Server to which the print server device will be attached. 4. Type in a Print server. 5. Type in a Print Queue Names. Note: Each print queue corresponds to each print port of the print server. 6. Click OK. 7. Done. 8. From your NetWare client computer, such as Windows 95/98/Me, create a printer that is connected (redirected) to one of the NetWare print queues serviced by the print server.
The PSAdmin Utility for Windows-based Manual Setup Manual Setup is a configuration program designed for more experienced users of NetWare. To setup the print server by using Manual Setup follow the steps: 1. Run PCONSOLE in NetWare 3.x or NetWare 4.x and create the necessary parameters (Refer to your Novell NetWare print server/Services manual for details). 2. Log into your NetWare file server as a Supervisor (Admin.) or equivalent. From your Windows 95/98/Me, run PSAdmin. 3.
The PSAdmin Utility for Windows-based Properties –TCP/IP Options The TCP/IP options allow you to modify the print server’s TCP/IP settings. Each option is detailed as follows. Obtain an IP address from a DHCP server: This option enables or disables the DHCP feature of the print server. When this option is enabled, the print server will obtain an IP address automatically from the DHCP server on your LAN. The default value is “Disable”. Note: 1.
The PSAdmin Utility for Windows-based Upgrade Upgrade allows the user to upgrade the print server device. In order to upgrade the unit please perform the steps as follows: >, as shown as follow picture 1. Click Upgrade button just like a picture < 2. Select General Upgrade. Make sure that the upgrade file is located in the same directory as PSAdmin. The upgrade filename is mps13.bin. Reset 1. Click Reset button just like a picture < >. 2.
The PSAdmin Utility for Windows-based Multiple Print Queues Configuration To configure the print server to service multiple print queues, please follow the instructions listed below: 1. 2. 3. 4. 5. Log into your NetWare file server as a Supervisor (Admin.) or equivalent. Run the PSAdmin from your Windows. Select the print server and to be configured. Click the Wizard icon in the tool bar.
Internet Printer Connection and HP Web JetAdmin 4.Internet Printer Connection and HP Web JetAdmin IPP Overview Print server(s) support the Internet Printing Protocol (IPP). Using the appropriate software on your system, you can create an IPP print path from your system as Windows PC over the Internet. Note: For incoming print path requests, the network administrator have to configure the firewall to accept incoming IPP requests.
Internet Printer Connection and HP Web JetAdmin 8. Select the appropriate printer manufacturer and printer type and click “Next”, appear as follow picture. 9.If you want your Windows-based programs to use this printer as the default printer, please select “Yes”, and Click Next. It will appear as follow picture 10. Click Finish button. 11. Done.
Internet Printer Connection and HP Web JetAdmin Installing HP Web JetAdmin Before installing the HP Web JetAdmin software, you must have domain administrator or root privileges: 8. Download the installation files from HP Customer Care Online at http://www.hp.com/go/webjetadmin/. 9. Follow the instructions on the screen to install the HP Web JetAdmin software. Note: Installation instructions are also contained in the HP Web JetAdmin install file.
Configuration from Embedded Web Server 5. Configuration from Embedded Web Server Overview The Print Server contains an embedded web server that can be accessed through a supported web browser on a LAN, for example, IE 4.0, Netscape 4.0 or above is recommended. The embedded web server provides access to configuration and management pages for the print server and the connected peripheral device.
Configuration from Embedded Web Server System Status 1. Click Status, it then appears the sub-menu. 2. Click System, it then as shown in the following picture. Device Name: This option allows you to view device name of the print server. To correct the print server’s device name. Contact: This option allows you to view contact name of the print server. To check the print server’s contact name who in charge of this device. Location: This option allows you to view Location name of the print server.
Configuration from Embedded Web Server Printer Status 1. Click Status, it then appears the sub-menu. 2. Click Printer, it then as shown in the following picture. Manufacture: This option allows you to view manufacturer of the printer. When the printer connected with the print server, it will be show in the manufacture box. Model: This option allows you to view model of the printer. When the printer connected with the print server, it will be show in the model box.
Configuration from Embedded Web Server NetWare Status 1. Click Status, it then appears the sub-menu. 2. Click NetWare, it then as shown in the following picture. General Settings: Print Server Name: This option allows you to view print server’s name would be configured by PSAdmin utility. Polling Time: This option allows you to view polling time from the print server. This function is search for NetWare Server by per time. NetWare NDS Setting: Use NDS Mode: Enable or Disable. Name of the NDS Tree.
Configuration from Embedded Web Server TCP/IP Status 1. Click Status, it then appears the sub-menu. 2. Click TCP/IP, it then as shown in the following picture. DHCP/BOOTP: This option allows you to view DHCP/ BOOTP status. If there is a DHCP/BOOTP server on your network, this option allows the print server to obtain IP-related settings automatically from your DHCP server. IP Address: This option allows you to view IP address from the print server.
Configuration from Embedded Web Server SNMP Status 1. Click Status, it then appears the sub-menu. 2. Click SNMP, it then as shown in the following picture. SNMP Communities: This option allows you to view SNMP communities from the print server. There are two communities that control message from the network management of the print server. SNMP Traps: This option allows you to view SNMP traps from the print server. AppleTalk Status 1. Click Status, it then appears the sub-menu. 2.
Configuration from Embedded Web Server Setup Menu Meanwhile, you have finished the IP address configuration with print server. You should be use web browser to configure the print server. The setup menu of the print server helps administrator to setup the print server’s System, Printer, NetWare, TCP/IP, SNMP and AppleTalk. Preparation Enter the IP address of the print server as the URL, for example, 192.168.10.132. Then the print server’s home page will appear in content of the web browser.
Configuration from Embedded Web Server System Setup 1. Click Setup, it then appears the sub-menu. 2. Click System, it then as shown in the following picture. Device Name: This option allows you to input device name of the print server. To correct the print server’s device name. Contact: This option allows you to input contact name of the print server. To check the print server’s contact name who in charge of this device. Location: This option allows you to input Location name of the print server.
Configuration from Embedded Web Server Printer Setup 1. Click Setup, it then appears the sub-menu. 2. Click Printer, it then as shown in the following picture. Bi-directional: This option allows you to select the bi-directional of the print server. There are two ways to select this option, includes Disable or Auto Detect. NetWare Setup 1. Log into your NetWare file server as a Supervisor (Admin.) or equivalent. 2.
Configuration from Embedded Web Server Installing Print Server on NetWare 4.x/5.x Due to its architecture and functionality, the print server must work under NetWare 4.x/5.x NDS Bindery Emulation. When you install the NetWare file server for the first time, by default, the installation program will automatically set up the Bindery Emulation function for you by adding “SET BINDERY CONTEXT =” in the AUTOEXEC.NCF file. By default, the bindery context will only be set on your organization (O) object.
Configuration from Embedded Web Server DHCP/BOOTP: This option allows you to select DHCP/ BOOTP option. If there is a DHCP/BOOTP server on your network. This option allows the print server to obtain IP-related settings automatically from your DHCP server. IP Address: This option allows you to input IP address from the print server. The IP address must meet the IP addressing requirements of the network segment. Subnet Mask: This option allows you to input subnet mask from the print server.
Configuration from Embedded Web Server Users can set up print server’s SNMP functions by using their browsers. 1. Click Setup, it then appears the sub-menu. 2. Click SNMP, it then as shown in the following picture. SNMP Community: The print server supports up to two community names. The default community name is public (case-sensitive), with Read Only access right in default. Support HP WebJetAdmin: This option allows user determine to disable/enable the Support HP WebJetAdmin.
Configuration from Embedded Web Server Setting Up a Macintosh Computer 1. At a Macintosh computer, from the Apple menu, select Chooser. 2. The Chooser window then displays an Apple Zone list. Select the Zone name that you specified when configuring the PRINT SERVER. Note: If you select a Zone that the PRINT SERVER doesn’t belong to, as you specified in the previous section, no N7119+ will be displayed in the Step 4. 3. If you are using a PostScript printer you can select the LaserWriter 8 icon. 4.
6. Network Print Monitor Preparation The print server supports TCP/IP, IPX/SPX and NetBEUI protocols under Windows 95/98/Me/NT/2000/XP. Please make sure that the following steps have been completed before proceeding with installation under Windows PC. Select A Desired Protocol TCP/IP The TCP/IP Protocol must be installed. For further information, please read “TCP/IP Protocol Installation” section in this chapter.
Network Print Monitor IPX/SPX The IPX/SPX-compatible Protocol must be installed. For further information, please read “IPX/SPX-compatible Protocol Installation” section in this chapter. NetBEUI The NetBEUI protocol must be installed. For further information, please read “NetBEUI Protocol Installation” section in this chapter. TCP/IP Protocol Installation 1. 2. Click Start, point to Settings and select Control Panel. Double click the Network icon. 3.
Network Print Monitor NetBEUI Protocol Installation 1. Click Start, point to Settings, and select Control Panel. 2. Double click the Network icon. 3. If the NetBEUI is not already installed, click Add. 4. Select Protocol and click Add. 5. Select Microsoft from the Manufacturers list. 6. Select NetBEUI from the Network Protocols box and follow the instructions on the screen. 7. Restart your computer for new settings to take effect. 8. Done.
Network Print Monitor 15. Select the Network Print Port and click OK. 16. The Add Port box will then appear, along with the print server’s Node ID (The last 6 digits of the Node ID, located on the back of the print server unit). Select one printer server port from the list, which is now connected to (one of) your printer(s), as shown in the following picture. By default, the computer will first search for the print server(s) on the network by using the IPX/SPX protocol.
Network Print Monitor Uninstalling Network Print Port on Windows 95/98/Me/NT/2000/XP To provide users an easiest way to remove all of the Network Print Port components from Windows 95/98/Me/NT/2000/XP, the Network Print Port software comes with un-installation wizard program to help users remove the software components from their Windows 95/98/Me/NT/2000/XP systems in minutes. Please follow the directions listed below to proceed with the un-installation procedure.
TCP/IP LPR Port Printing Installation 7. TCP/IP LPR Port Printing Installation Basic TCP/IP Installation Overview When installing your print server in a TCP/IP environment, IP addresses are essential as a basic means of communications. It is therefore necessary to first assign an IP address to your print server unit. After assigning an IP address, the print server can be configured accordingly.
TCP/IP LPR Port Printing Installation DHCP The print server supports DHCP feature, allowing the print server to obtain an IP address and related TCP/IP settings automatically from a DHCP server. While the print server supports DHCP, we strongly recommend you manually specify a fixed IP address to the print server. By default, the print server’s DHCP function is disabled. Windows NT LPR Port Printing Installation 1. Click Start, point to Settings, and select Printer. 2. Run Add Printer. 3.
TCP/IP LPR Port Printing Installation Windows 2000/XP Standard TCP/IP Port Printing Installation 1. Click Start, point to Settings, and select Printer. 2. Run Add Printer, Click Next. 3. The Add Printer Wizard screen will appear, Select Local Printer and click Next. 4. From the type of Create a new port box as shown in the following picture, select the Standard TCP/IP Port, Click Next and Next. 5.
TCP/IP LPR Port Printing Installation 7. In the Configure Standard TCP/IP Port Monitor box as shown in the following picture, select LPR form Protocol, type in a queue name, for example, lp1. 8. Click OK, and Next. Note: Please DO NOT type any other name than lp1 in this step. 9. Click Finish. 10. Select the appropriate printer manufacturer and printer type list and click Next. 11. Type in a new Printer name or leave it in default, and click Next button. 12.
TCP/IP LPR Port Printing Installation UNIX Installation After the IP address is assigned, the Print Server is ready to be configured. For some popular UNIX systems, SCO OpenServer and UnixWare, Sun Solaris, IBM AIX, and Linux, we include the detailed installation procedures below. If you can’t find the installation procedure corresponding to your UNIX system, please refer to your UNIX manuals for details about configuring your UNIX for the “remote printing system”.
TCP/IP LPR Port Printing Installation SCO UNIX (OpenServer 5.0.x) 1. Login root 2. Type “arp -s ” The Print servers node ID can be found from the white label on the backside of the Print Server. For example: arp -s 192.72.214.103 00:40:01:05:01:8c 3. Type “ping < Print server‘s IP address>” For example: ping 192.72.214.103 (You should get the responses from the print Server). 4. Type “tftp < Print server‘s IP address>” For example: tftp 192.72.214.
TCP/IP LPR Port Printing Installation j. Do you want to star remote daemon now (y/n) --------> y 11. Done. Submit print jobs by using “lp” or “lpr” command.
TCP/IP LPR Port Printing Installation SUN Solaris 2.x 1. Login root 2. Type “arp -s < Print server‘s node ID>” The Print Server‘s node ID can be found from the white label on the backside of the Print Server. For example: arp -s 192.72.214.103 00:40:01:05:01:8c 3. Type “ping < Print server‘s IP address>” For example: ping 192.72.214.103 (You should get the responses from the Print Server). 4. Type “tftp < Print server‘s IP address>” For example: tftp 192.72.214.
TCP/IP LPR Port Printing Installation IBM AIX 4.xx 1. Login root. 2. (Optional) Edit the /etc/hosts file. Add a line of the Print Server's host name and its associated IP address. Note: Before this step, please make sure you have follow the directions on page 80 to manually assign an IP address to the Print Server. 3. 4. 5. 6. 7. 8. 9. 10. 11. Under the prompt sign, type smit and press Enter. Select Device. Select Printer/Plotter. Select Printer Spooling. Select Add a Print Queue. Select Remote.
TCP/IP LPR Port Printing Installation Linux The Print Server can work under any Linux-based systems, including Slackware, RedHat, etc, without any problems. Basically, the Linux's printing system is based on BSD system. Although many commercial Linux systems are available in the market and their commands will vary slightly, depending upon which version is used, the functionality of the Linux-based variants is exactly the same.
TCP/IP LPR Port Printing Installation UnixWare 7 1. Login root. 2. Run CDE (Common Desktop Environment). 3. Open the subpanel under the SCO icon in the Front Panel. 4. Select SCO Admin. 5. Select Print Setup Manager from System Administration window. 6. Click LPD icon in the tool bar of Print Setup window. 7. In Name field, type a name for the printer for identification purpose. 8. In Protocol field, select lpd(BSD). 9. Select your printer’s make and model from the Make/Model list. 10.
Upgrading Print Server 8.Upgrading Print Server Overview Upgrading print server will allow you to replace its firmware inside the print server while the newer software version of the print server is available from your local dealer. Depending on the different systems users might use, this chapter is divided into several Sections, please refer to the following list for your systems. 1. Upgrading the print server from PSAdmin 2. Upgrading the print server from Windows NT/2000/XP 3.
Upgrading Print Server Upgrading the Print Server from UNIX (Through TCP/IP) 1. Log in as root 2. Ensure mps13.bin is located in your current working directory. 3. Type “tftp ”. 4. 5. At tftp prompt, type “get upgrade”. Change to binary mode. 6. At tftp prompt, type “put mps13.bin”. 7. Wait for the file transfer to complete. 8. Quit from tftp. 9. Done.
9. Troubleshooting General Troubleshooting Overview The most common problems, which cause the print server to perform improperly, are covered in this chapter. If a problem still exists after reading this chapter, please contact your dealer for technical support. LED Light Indicators The print server is equipped with two LED lights to assist in diagnosing problems that are the result of the network and/or the print server hardware itself.
Troubleshooting Status (Orange) When the print server unit is powered on, the Status LED will flash five times as part of the unit’s Power On Self Test (POST). This indicates that the print server hardware is properly configured. This LED, however, may flicker whenever the data are being transmitted and printed. Note: Make sure that the Orange LED flashes five times (POST) upon connecting the power. If the unit does not flash five times, contact your dealer for a replacement or repair.
Troubleshooting RIP for NWLink IPX/SPX compatible transport Installation Procedure 1. 2. 3. 4. 5. 6. 7. 8. 9. From your Windows NT server that is used as a router, select Start from the bottom left hand corner of the screen. Select Settings. Select Control Panel. Double-click the Network icon. Select Services. Select Add. In the Select Network Service box, select the RIP for NWLink IPX/SPX compatible transport. Click OK. Follows the directions on the screen. Done! Multi-Segment Frame Type 802.
Troubleshooting Print Server Reconfiguration Procedure on Windows NT 1. Click Start on the bottom left hand corner of the screen. 2. Select Settings and select Printers. 3. Select your printer connected to the print server, and right-click the printer icon. Select Properties. 4. Click Ports tab. 5. Click Configure Port. The print server will be shown on the next screen. 6. 7. Find your original print server according to its Port Name or other distinguished name and click this print server.
Troubleshooting TCP/IP Troubleshooting When you are configuring a new print server on your NT/UNIX server through LPR Port printing under TCP/IP protocol, you might encounter the following problem in your initial installation steps: " I can do the "arp" command. However, when I am going to ping or tftp the print server, it always shows Request timed out. I have checked the print server’s power and it exactly passed the POST. Besides, the network cabling is OK.
Troubleshooting 1. Find an unused IP address on Segment A for temporary use in the following steps, for example, 192.72.214.68. 2. Connect your print server to Segment A as a networked node. 3. On your NT server, type, for example, "arp -s 192.72.214.68 00-40-01-3F-02-AB". Please note, in this arp command you have to type 192.72.214.68 on purpose. Do not type this IP address as 192.72.214.100. 4. Type "tftp 192.722.214.68 get config.txt".
Troubleshooting Question B Print jobs start printing, but print very slowly or print unknown characters. Possible explanation and solution A printer driver is missing or is incompatible with that printer. Using a print driver that is not specific for the printer can cause printing errors. Install the proper printer driver. If these printer drivers are not available to you, please contact your printer manufacturer.
Troubleshooting Question F The PSAdmin reports “Print server Already Exists”, “Printer Already Exists”, or “Print Queue Already Exists” after specifying the print server name, or the print queue name in Auto Setup. Possible Explanation A same print server name or queue names exists in the specific NetWare file server as the one you specified in the Auto Setup dialogue box. Solution Specify a new print server name or queue name in the Auto Setup.