User’s Manual Satellite C650/C650D Satellite Pro C650/C650D Series
Copyright © 2010 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
Secure Digital and SD are trademarks of SD Card Association. MultiMediaCard and MMC are trademarks of MultiMediaCard Association. Labelflash™ is a trademark of YAMAHA CORPORATION. Other trademarks and registered trademarks not listed above may be used in this manual. Safety Instructions Use the following safety guidelines to help to protect yourself and your computer. When Using Your Computer Do not operate your portable computer for an extended period of time with the base resting directly on your body.
FCC Information FCC Notice “Declaration of Conformity Information” This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
EU Conformity Statement This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA’s web site http://epps.toshiba-teg.com on the Internet.
Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA.The consequences of the use of this product in non-approved working environments may be: ■ Interference with other devices or machines in the near surrounding area. ■ Malfunction of, or data loss from, this product caused by disturbances generated by other devices or machines in the near surrounding area.
Following Information Is Only Valid for EU-member States Disposal of Products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries and accumulators can be disposed of with the product. They will be separated at the recycling centres. The black bar indicates that the product was placed on the market after August 13, 2005.
Disposing of the Computer and the Computer's Batteries ■ Discard this computer in accordance with applicable laws and regulations. For further information, contact your local government. ■ This computer contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace them. Under certain applicable laws and regulation, it may be illegal to dispose of old batteries by placing them in the trash.
ENERGY STAR® Program Your computer model may be ENERGY STAR® Compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
Optical Disc Drive Safety Instructions ■ The drive employs a laser system. To ensure proper use of this product, please read this manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure ■ To prevent direct exposure to the laser beam, do not try to open the enclosure.
Toshiba Samsung Storage Technology TS-L633C/TS-L633Y Location of the required label PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR CHAPTER 1, SUBCHAPTER J, APPLICABLE AT THE DATE OF MANUFACTURE.
TEAC DV-W28S-V Location of the required label THIS PRODUCT COMPLIES WITH 21 CFR 1040.10 AND 1040.11 EXCEPT FOR DEVIATIONS PURSUANT TO LASER NOTICE NO.50. DATED JUNE 24,2007.
International Precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.” To prevent direct exposure to the laser beam, do not try to open the enclosure.
OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
Table of Contents Preface General Precautions Chapter 1 Getting Started Equipment Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Getting Started . . . . . . . .
Keyboard Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Optical Disc Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Region Codes for DVD Drives and Media . . . . . . . . . . . . . . . . . . . 2-10 Writable Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 DVD Super Multi (± R DL) Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11 AC Adaptor . . . . . . . . . . .
Connecting the security lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 Chapter 4 Operating Basics Using The Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Using The Web Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Using TOSHIBA Web Camera Application . . . . . . . . . . . . . . . . . . . . 4-4 Using The TOSHIBA Face Recognition . . . . . . . . . . . . . . . . . . . . . . . 4-5 Note on Use . . . . . . . .
Cleaning The Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28 Moving The Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28 Heat Dispersal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29 Chapter 5 The Keyboard Typewriter Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Function Keys: F1 … F9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hardware and System Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3 System Start-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3 Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4 Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preface Congratulations on your purchase of the TOSHIBA Satellite C650/Satellite C650D/Satellite Pro C650/Satellite Pro C650D Series computer. This powerful, lightweight notebook computer is designed to provide years of reliable, high-performance computing. This manual tells you how to set up and begin using your Satellite C650/Satellite C650D/Satellite Pro C650/Satellite Pro C650D Series computer.
Preface Chapter 5, The Keyboard, describes special keyboard functions such as hot keys. Chapter 6, Power and Power-up Modes, gives details on the computer’s power resources and battery save modes. Chapter 7, HW Setup and Passwords, explains how to configure the computer using the HW Setup program. It also tells how to set a password.
Preface Display ABC Names of windows or icons or text generated by the computer that appear on its display screen are presented in the typeface you see to the left. Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read.
General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
General Precautions To keep your computer in prime operating condition, protect your work area from: ■ Dust, moisture, and direct sunlight. ■ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ■ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters. ■ Extreme heat, cold, or humidity. ■ Liquids and corrosive chemicals.
General Precautions Mobile Phones Please be aware that the use of mobile phones can interfere with the audio system. The operation of the computer will not be impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort.
Chapter 1 Getting Started This chapter provides an equipment checklist, and it identifies the computer’s features, options and accessories. Some of the features described in this manual may not function properly if you use an operating system that was not preinstalled by TOSHIBA. Equipment Checklist Carefully unpack your computer. Save the box and packaging materials for future use.
Getting Started Software Windows 7 The following software is preinstalled: ■ Windows 7 ■ Display Drivers for Windows ■ LAN Driver ■ Pointing Device Driver ■ Sound Driver for Windows ■ Wireless LAN driver ■ TOSHIBA Assist ■ TOSHIBA ConfigFree ■ TOSHIBA Disc Creator ■ TOSHIBA DVD PLAYER (Is preinstalled with some models) ■ TOSHIBA Face Recognition (Is preinstalled with some models) ■ TOSHIBA User’s Manual ■ TOSHIBA Value Added Package ■ TOSHIBA Bulletin Board ■ TOSHIBA ReelTime ■ TOSHIBA Recovery Media Creat
Getting Started ■ Restoring the pre-installed software from the Recovery hard disk drive ■ Restoring the pre-installed software from your created Recovery Media If you are a new user, follow the steps in each section of this chapter as you prepare to operate your computer ■ Use a virus-check program and make sure it is updated regularly. ■ Never format storage media without checking its content - formatting destroys all stored data.
Getting Started ■ Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor.
Getting Started 1. Connect the power cord to the AC adaptor. Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the right side of the computer. Figure 1-3 Connecting the adaptor to the computer 3.
Getting Started Opening The Display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity. Figure 1-4 Opening the display panel Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer.
Getting Started Turning On The Power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the System Indicators section in Chapter 6, Power and Power-up Modes for more information. ■ After you turn on the power for the first time, do not turn it off until you have set up the operating system. Please refer to the section Starting Up for The First Time for more information. ■ Volume cannot be adjusted during Windows Setup. 1.
Getting Started 1. If you have entered data, either save it to the hard disk drive or to other storage media. 2. Make sure all disk/disc activity has stopped before removing the CD/DVD or floppy diskette. ■ Make sure the Optical Disc Drive indicator is off. If you turn off the power while a disk (disc) is being accessed, you may lose data or damage the disk. ■ Never turn off the power while an application is running. Doing so could cause loss of data.
Getting Started ■ When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options (to access it, Start → Control Panel → System and Security → Power Options). ■ To restore the operation of the computer from Sleep Mode, press and hold the power button or any key on the keyboard for a short amount of time. Please note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the HW Setup utility.
Getting Started ■ When the computer is shut down in Sleep Mode, the power indicator will blink amber. ■ If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the computer is off. Sleep Mode limitations Sleep Mode will not function under the following conditions: ■ Power is turned back on immediately after shutting down.
Getting Started Starting Hibernation Mode You can also enable Hibernation Mode by pressing FN + F4 - please refer to Chapter 5, The Keyboard, for further details. To enter Hibernation Mode, follow the steps below. 1. Click Start. 2. Point to the arrow icon ( from the menu. ) and then select Hibernate Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid.
Getting Started ■ Press the power button and hold it down for five seconds. Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button. System Recovery Options There is a hidden partition allocated on the hard disk drive for the System Recovery Options. This partition stores files which can be used to repair the system in the event of a problem.
Getting Started System Recovery This section describes the creation of Recovery Media and their use. Creating Recovery Media This section describes how to create Recovery Media. ■ Be sure to connect the AC adaptor when you create Recovery Media. ■ Be sure to close all other software programs except the Recovery Media Creator. ■ Do not run software such as screen savers which can put a heavy load on the CPU. ■ Operate the computer at full power. ■ Do not use power-saving features.
Getting Started 4. Double click the Recovery Media Creator icon on the Windows 7 desktop, or select the application from Start Menu. 5. After Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the Create button. Restoring the pre-installed software from the Recovery hard disk drive A portion of the total hard disk drive space is configured as a hidden recovery partition.
Getting Started When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. 1. Load the Recovery Media into the computer and turn off the computer's power. 2. While holding down F12 key on the keyboard, turn on your computer when the TOSHIBA Leading Innovation>>> logo screen appears, release the F12 key. 3. Use the up and down cursor key to select the appropriate option from the menu according to your actual recovery media.
Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with The Display Closed Figure 2-1 shows the computer’s front with its display panel in the closed position. 1.
The Grand Tour Left Side Figure 2-2 shows the computer’s left side. 1.EXTERNAL MONITOR PORT 2.FAN VENT 3.SECURITY LOCK SLOT 4.LAN JACK 5.HEADPHONE JACK 6.MICROPHONE JACK 7.USB PORTS Figure 2-2 The left side of the computer External monitor port This 15-pin port allows you to connect an external monitor. Fan vent Provides air flow for the fan. Be careful not to block the fan vent. Also be careful to keep foreign objects out of the vents. A pin or similar object can damage the computer’s circuitry.
The Grand Tour ■ Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. ■ Do not connect the LAN cable to a power supply. It could cause damage or malfunction. Headphone jack A standard 3.5 mm mini headphone jack enables connection of a stereo headphone (16 ohm minimum) or other device for audio output. When you connect headphones, the internal speaker is automatically disabled. Microphone jack A standard 3.
The Grand Tour Right Side Figure 2-3 shows the computer’s right side. 1.OPTICAL DISC DRIVE 2.DC IN 19V Figure 2-3 The right side of the computer Optical disc drive A DVD Super Multi (± R DL) drive. DC IN 19V The AC adaptor connects to this socket. Use only the model of AC adaptor that comes with the computer. Using the wrong adaptor can damage your computer. Back Side Figure 2-4 shows the computer’s back side.
The Grand Tour Underside Figure 2-5 shows the underside of the computer. Make sure the display is closed before turning over your computer. 1.BATTERY PACK 2.BATTERY PACK LOCK 3.BATTERY RELEASE LATCH 4.MEMORY MODULE COVER Figure 2-5 The underside of the computer User’s Manual Battery pack The battery pack powers the computer when the AC adaptor is not connected. The Batteries section in Chapter 6, Power and Power-up Modes, describes how to access the battery pack.
The Grand Tour Front with The Display Open Figure 2-6 shows the front of the computer with the display open.To open the display, lift the display up and position the display at a comfortable viewing angle. 1.WEB CAMERA LED* 2.BUILT-IN MICROPHONE* 3.POWER BUTTON 4.STEREO SPEAKER (LEFT) 5.SYSTEM INDICATORS *PROVIDED WITH SOME MODELS. 6.WEB CAMERA* 7.DISPLAY SCREEN 8.STEREO SPEAKER (RIGHT) 9.TOUCHPAD 10.
The Grand Tour Power button Press the power button to turn the computer’s power on and off. The Power indicator indicates the status. Stereo speaker The speaker emits sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. System indicators Two LEDs allow you to monitor the DC IN, Battery charge and power status. Refer to the System Indicators section in this chapter.
The Grand Tour System Indicators Figure 2-7 shows the system indicators, which light when various computer operations are in progress. 1.DC IN/BATTERY 2.POWER Figure 2-7 System indicators User’s Manual DC IN/Battery The DC IN/Battery indicator shows the condition of the charge. Green means fully charged and glows amber means being charged. During critical low battery, the indicator will blink amber. Refer to Chapter 6, Power and Power-up Modes.
The Grand Tour Keyboard Indicators The figure below shows the position of the CAPS LOCK indicator and the NUM LOCK indicator which show the following conditions: ■ When the CAPS LOCK indicator glows, the keyboard is in all-caps mode. ■ When the NUM LOCK indicator glows, the ten key allows you to enter numbers. 1.CAPS LOCK INDICATOR 2.NUM LOCK INDICATOR Figure 2-8 Keyboard indicators User’s Manual CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format.
The Grand Tour Optical Disc Drive The computer is equipped with a DVD Super Multi (±R DL) drive. Region Codes for DVD Drives and Media DVD DVD drive and their media are manufactured according to the specifications of six marketing regions. When you purchase DVD-Video, make sure it matches your drive, otherwise it will not play properly.
The Grand Tour DVD Super Multi (± R DL) Drive The full-size DVD Super Multi drive (±R DL) module allows you to record data to rewritable CD/DVDs as well as run either 12cm (4.72") or 8cm (3.15") CD/DVDs without using an adapter. The read speed is slower at the center of a disc and faster at the outer edge.
The Grand Tour AC Adaptor The AC adaptor converts AC power to DC power and reduces the voltage supplied to the computer. It can automatically adjust to any voltage from 100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use the computer in almost any region. To recharge the battery, simply connect the AC adaptor to a power source and the computer. See Chapter 6 Power and Power-up Modes for details.
Chapter 3 Hardware, Utilities and Options Hardware This section describes the hardware of your computer. The actual specifications may vary depending on the model you purchased. Processor*1 Built-in Your computer is equipped with one processor and processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start → All Programs → TOSHIBA → Utilities → PC Diagnostic Tool.
Hardware, Utilities and Options Video RAM*6 Depending on the model you purchased. Mobile Intel® GM45 Express Chipset model/ Mobile Intel® GL40 Express Chipset mode/ Mobile Intel® HM55 Express Chipset model: Video RAM capacity shares with main memory, and the proportion depends on Dynamic Video Memory Technology. AMD M880G Chipset model: Video RAM capacity shares with main memory, and the proportion depends on ATI HyperMemoryTM.
Hardware, Utilities and Options DVD Super Multi (±R DL) Drive Some models are equipped with a full-size DVD Super Multi (± R DL) drive module that allows you to record data to rewritable CD/DVDs as well as run CD/DVDs without using an adaptor. It reads DVD-ROMs at maximum 8 speed and CD-ROMs at maximum 24 speed.
Hardware, Utilities and Options Display Power Saving Technology Your model may include the Display Power Saving Technology feature that can save the computer's power consumption by optimizing picture contrast on the internal LCD.
Hardware, Utilities and Options Pointing Device Built-in A touchpad and control buttons in the palm rest enable control of the on-screen pointer. Power Battery pack*3 The computer is powered by one rechargeable lithium-ion battery pack. RTC battery The internal RTC battery backs up the Real Time Clock (RTC) and calendar. AC adaptor The universal AC adaptor provides power to the system and recharges the batteries when they are low. It comes with a detachable power cord.
Hardware, Utilities and Options Multimedia Web camera Record/Send still or video images with this integrated web camera. (Provided with some models) Sound system Windows Sound System compatible sound system provides internal speaker as well as jacks for an external microphone and headphone. Communications LAN The computer has built-in support for Fast Ethernet (10BASE-T/100BASE-TX). It is preinstalled as a standard device in some markets.
Hardware, Utilities and Options Special Features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. To access the Power Options, click Start → Control Panel → System and Maintenance → Power Options. User’s Manual Hot keys Key combinations allow you to quickly modify the system configuration directly from the keyboard without running a system configuration program.
Hardware, Utilities and Options User’s Manual Panel power on/off This feature turns power to the computer off when the display panel is closed and turns it back on when the panel is opened. This can be specified in the Power Options. Low battery automatic Hibernation Mode When battery power is exhausted to the point that computer operation cannot be continued, the system automatically enters hibernation and shuts down. This can be specified in the Power Options.
Hardware, Utilities and Options TOSHIBA Value Added Package This section describes the TOSHIBA Component features preinstalled on the computer. User’s Manual TOSHIBA Power Saver TOSHIBA Power Saver provides you with the features of more various power supply managements. TOSHIBA Zooming Utility This utility allows you to enlarge or reduce the icon size on the Windows Desktop, or the zoom factor associated with specific supported applications.
Hardware, Utilities and Options Utilities and Applications This section describes preinstalled utilities and tells how to start them. For details on operation, refer to each utility’s online manual, help files or readme.txt files TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides access to specific tools, utilities and applications that make the use and configuration of the computer easier.
Hardware, Utilities and Options TOSHIBA Media Controller This application allows you to control your music, pictures and videos by streaming content to any compatible device in your home. To access this utility,click Start →All Programs→ TOSHIBA → TOSHIBA Media Controller → TOSHIBA Media Controller. For more information, please refer to the TOSHIBA Media Controller Help.
Hardware, Utilities and Options Options You can add a number of options to make your computer even more powerful and convenient to use. The following options are available: Memory expansion Two memory expansion slots are available for installing PC2-6400, PC3-8500 1 GB, 2 GB or 4 GB memory modules of all models. ■ Maximum size of memory can be installed on Mobile Intel® GL40 Express Chipset models is 4 GB. ■ Maximum system memory size and speed are depending on the model you purchased.
Hardware, Utilities and Options Power Devices ■ Additional battery pack (3 cell and 6 cell) ■ Additional AC adaptor Peripheral Devices ■ USB FDD Kit ■ External monitor Other ■ Security lock Bridge Media Slot The computer is equipped with a Bridge media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants. Keep foreign objects out of the Bridge media slot.
Hardware, Utilities and Options Memory Media This section provides the important safety precautions in order to handle your memory media. Points to Note About the SD/SDHC/SDXC Memory Card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.
Hardware, Utilities and Options Should you need to format all areas of the memory card, including the protected area, you will need to obtain an appropriate application that applies the copy protection system. Media Care Observe the following precautions when handling the card. Card Care ■ Do not twist or bend cards. ■ Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid. ■ Do not touch the metal part of a card or expose it to liquids or let it get dirty.
Hardware, Utilities and Options Inserting a Memory Media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: 1. Insert the memory card. 2. Press gently to ensure a firm connection. 1.BRIDGE MEDIA SLOT 2.THE MEMORY CARD* *THE CARD’S SHAPE DEPENDS ON THE CARD YOU PURCHASED. Figure 3-2 Inserting the memory card ■ When inserting memory media, do not touch the metal contacts.
Hardware, Utilities and Options 1.THE MEMORY CARD* *THE CARD’S SHAPE DEPENDS ON THE CARD YOU PURCHASED. Figure 3-3 Removing the inserted memory card ■ If you remove the memory media or turn off the power while the computer is accessing the memory media, you may lose data or damage the media. ■ Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer could become unstable or data in the memory media could be lost.
Hardware, Utilities and Options 2. Remove all cables connected to the computer. 3. Turn the computer upside down and remove the battery pack (refer to Replacing The Battery Pack section in Chapter 6.) 4. Remove one screw securing the memory module cover. 5. Lift off the cover. ■ Use a point size 0 Phillips screwdriver. ■ Insert the two memory modules of the same specifications and capacity into Slot A and Slot B respectively. The computer will operate in dual channel mode.
Hardware, Utilities and Options Figure 3-5 Inserting the memory module Figure 3-6 Pushing the memory module down 8. Seat the cover and secure it with one screw. 9. When you turn the computer on, it should automatically recognize the total memory capacity. Use the HW Setup program to verify that the added memory is recognized. If it is not recognized, check the module’s connection.
Hardware, Utilities and Options Removing Memory Module To remove the memory module, make sure the computer is in boot mode then: 1. Turn the computer off and remove all cables connected to the computer. ■ If you use the computer for a long time, the memory modules will become hot. In this case, let the memory modules cool to room temperature before you replace them. ■ Do not try to remove a memory module with the computer turned on or turned off in Sleep and Hibernation Mode.
Hardware, Utilities and Options Additional Battery Pack (3 Cell and 6 Cell) You can increase the portability of the computer with additional battery packs. If you’re away from an AC power source, you can replace a low battery with a fully charged one. See Chapter 6, Power and Power-up Modes. Additional AC Adaptor If you frequently transport the computer between different sites such as your home and office, purchasing an AC adaptor for each location will reduce the weight and bulk of your carrying load.
Hardware, Utilities and Options 3. Turn the external monitor’s power on. 4. Turn the computer’s power on. When you turn on the power, the computer automatically recognizes the monitor and determines whether it is color or monochrome device.
Chapter 4 Operating Basics This chapter gives information on basic operations including using the touchpad, optical disc drives, Audio/Video controls, the web camera, the microphone, wireless communication and LAN. It also provides tips on caring for your computer, diskettes and CD/DVD. Using The Touchpad To use the touchpad, simply touch and move your finger tip across it in the direction you want the on-screen pointer to go. Two buttons below the touchpad are used like the buttons on a mouse pointer.
Operating Basics 1.TOUCHPAD CONTROL BUTTONS 2.TOUCHPAD Figure 4-1 Touchpad and control buttons Touch Pad Gesture Please refer to the touch pad settings in mouse properties.
Operating Basics Using The Web Camera Built-in web camera is provided with some models. This section describes the bundled webcam utility, which can capture still and video images. The web camera will auto-run when Windows starts and the LED glows blue. Please unstick the protective plastic-film before using the web camera. 1.BUILT-IN MICROPHONE 2.WEB CAMERA LED 3.
Operating Basics Using TOSHIBA Web Camera Application TOSHIBA Web Camera Application is pre-configured to start when you turn on Windows 7; if you need to restart it go to Start → All Programs → TOSHIBA → Utilities → Web Camera Application. 1.CAPTURE SETTINGS 2.CAMERA RESOLUTION 3.CAPTURE STILL IMAGE 4.VIDEO RECORDING 5.OPEN/CLOSE PREVIEW AREA 6.DELETE RECORDED FILE Figure 4-3 Using TOSHIBA Web Camera Application User’s Manual Capture Settings Open Capture Settings dialog box.
Operating Basics Using The TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows. The user can thus avoid having to enter a password or the like, which makes the login process easier. This software is preinstalled with some models. Note on Use ■ TOSHIBA Face Recognition does not guarantee the correct identification of a user.
Operating Basics How to Register The Face Recognition Data Take a picture for facial verification purposes, and register the data needed when you log in. To register the data needed when you log in, follow the steps as described below: 1. To launch this utility, click Start → All Programs → TOSHIBA → Utilities → Face Recognition. ■ The Registration screen is displayed for a logged-in user whose face has not been registered.
Operating Basics 12. The Management screen is displayed. The registered account name will be displayed. Clicking on it will cause the captured image of your face to be displayed on the left. How to Delete The Face Recognition Data Delete image data, account information, and personal record data created during registration. To delete the Face Recognition Data, follow the steps as described below: 1. To launch this utility, click Start → All Programs → TOSHIBA → Utilities → Face Recognition.
Operating Basics 6. Windows Welcome screen will be displayed, and will be logged in automatically to Windows. 1:1 Mode Login Screen 1. 2. 3. 4. 5. Turn on the computer. The Select Tiles screen will be displayed. Select Start face recognition. The Select Account screen will be displayed. Select the account, and click the arrow button. 6. 7. “Please face the camera” will be displayed. Verification will be performed.
Operating Basics Loading Discs Please follow the steps below and refer to figures. 1. a. When the power is on, press the eject button to open the drawer slightly. 1.EJECT BUTTON Figure 4-4 Pressing the eject button b. Pressing the eject button will not open the drawer when the drive’s power is off. If the power is off, you can open the drawer by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole just to the right of the eject button. 1.
Operating Basics 2. Grasp the drawer gently and pull until it is fully opened. Figure 4-6 Pulling the drawer open 3. Lay the CD/DVD with the label side up in the drawer. Figure 4-7 Inserting a CD/DVD When the drawer is fully opened, the edge of the computer will extend slightly over the CD/DVD tray. Therefore, you will need to turn the CD/DVD at an angle when you place it in the tray. After seating the CD/DVD, however, make sure it lies flat, as shown in above figure.
Operating Basics ■ Do not touch the laser lens. Doing so could cause misalignment. ■ Do not keep foreign matter from entering the drive. Check the back edge of the tray to make sure it carries no debris before closing the drive. 4. 5. Press gently at the center of the CD/DVD until you feel it click into place. The CD/DVD should lie below the top of the spindle, flush with the spindle base. Push the center of the drawer to close it. Press gently until it locks into place.
Operating Basics ■ When the drawer pops open slightly, wait a moment to make sure the CD/DVD has stopped spinning before pulling the drawer fully open. ■ Turn off the power before you use the eject hole. If the CD/DVD is spinning when you open the drawer, the CD/DVD could fly off the spindle and cause injury. 2. The CD/DVD extends slightly over the sides of the drawer so you can grasp it. Hold the CD/DVD gently and lift it out. Figure 4-9 Removing a CD/DVD 3. Push the center of the drawer to close it.
Operating Basics Before Writing or Rewriting ■ Based on TOSHIBA’s limited compatibility testing, we suggest the following manufacturers of CD-R/-RW and DVD-R/+R/-RW/+RW/RAM/+R DL/-R DL disc. However, in no event does TOSHIBA guarantee the operation, quality or performance of any disc. Disc quality can affect write or rewrite success rates . CD-R: TAIYO YUDEN CO., LTD. MITSUBISHI KAGAKU MEDIA CO., LTD. HITACHI MAXELL LTD. CD-RW: (High-Speed and Multi-Speed) MITSUBISHI KAGAKU MEDIA CO., LTD.
Operating Basics DVD-RW: DVD Specifications for Recordable Disc for General Version 1.1 or Version 1.2 VICTOR COMPANY OF JAPAN, LTD. (JVC) (for 2x, 4x and 6x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed media) DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2.4x, 4x and 8x speed media) DVD-RAM: DVD Specifications for Recordable Disc for General Version 2.0, Version 2.1 or Version 2.2 Panasonic CORPORATION. (for 3x and 5x speed media) HITACHI MAXELL LTD.
Operating Basics ■ In writing to a DVD-R/-R DL/-RW, DVD+R/+R DL/+RW or DVD-RAM disc, some disc space is required for file management, so you may not be able to write the full capacity of the disc. ■ Since the disc is based on the DVD standard, it will be filled with dummy data if the written data is less than about 1 GB. Even if you write only a small amount of data, it might take time to fill in the dummy data. ■ DVD-RAM formatted by FAT32 cannot be read in Windows 2000 without DVD-RAM Driver Software.
Operating Basics ■ Do not use shut down/log off and sleep/hibernation while writing or rewriting. ■ Make sure writing or rewriting is completed before going into sleep/hibernation. Writing is completed if you can open the DVD Super Multi (±R DL) drive tray. ■ Set the computer on a level surface and avoid places subject to vibration such as airplanes, trains, or cars. Do not use an unstable surface such as a stand. ■ Keep mobile phones and other wireless communication devices away from the computer.
Operating Basics ■ You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R, DVD+R DL or DVD+RW media using the 'Disc Backup'function of TOSHIBA Disc Creator. ■ You cannot back up DVD-ROM, DVD-Video, DVD-R, DVD-R DL, DVDRW, DVD+R, DVD+R DL or DVD+RW to CD-R or CD-RW media using the 'Disc Backup' function of TOSHIBA Disc Creator. ■ TOSHIBA Disc Creator cannot record in packet format.
Operating Basics TOSHIBA DVD PLAYER Please be aware of the following limitations when you use the TOSHIBA DVD PLAYER. (Is preinstalled with some models) Notes on Use ■ "TOSHIBA DVD PLAYER" software is supported for playback of DVDVideo and DVD-VR. ■ Frame dropping, audio skipping or out of synch audio and video may occur during playback of some DVD-Video titles. ■ Close all other applications when using the “TOSHIBA DVD PLAYER”.
Operating Basics ■ (Print Screen functions are disabled even when running other applications besides "TOSHIBA DVD PLAYER" and when "TOSHIBA DVD PLAYER" is minimized.) Please close the "TOSHIBA DVD PLAYER" to use the Print Screen function. ■ For some DVD-Video discs, using the control window to change the audio track will also change the subtitle track. ■ Carry out the installation/uninstallation of the "TOSHIBA DVD PLAYER" under a user account with administrator rights.
Operating Basics Starting TOSHIBA DVD PLAYER Use the following procedure to start “TOSHIBA DVD PLAYER“. 1. Insert an DVD-Video in the DVD Super Multi drive while Windows 7 is running. When an DVD-Video disc is set in the DVD drive, the following application selection screen may appear. If this occurs, select Play DVD movie (using TOSHIBA DVD PLAYER), to launch the TOSHIBA DVD PLAYER. 2. Select Start → All Programs → TOSHIBA DVD PLAYER → TOSHIBA DVD PLAYER to start "TOSHIBA DVD PLAYER".
Operating Basics Media Care This section provides tips on protecting data stored on your CD/DVD. Handle your media with care. The following simple precautions will increase the lifetime of your media and protect the data stored on them. CD/DVD 1. 2. 3. 4. 5. 6. 7. Store your CD/DVD in the container they came in to protect them and keep them clean. Do not bend the CD/DVD. Do not write on, apply a sticker to, or otherwise mark the surface of the CD/DVD that contains data.
Operating Basics Changing System Sounds System sounds are assigned to inform you when certain events happen. This section explains how select an existing scheme or save one you have modified. To launch the configuration dialog window for system sounds, follow the steps below. 1. Right-click the Speaker icon on the task tray. 2. Select Sounds from the menu. Smart Audio You can confirm and change the audio configuration using the Smart Audio.
Operating Basics Voice Effects Controls Voice Recording and Voice Over IP (VOIP) phone conversation settings. ■ Voice Recording - Microphone Noise Reduction effect will be enabled to suppress background noise and project a clear voice. To select / deselect this setting, click on the Voice Recording icon. ■ Voice Over IP - In addition to Microphone Noise Reduction, Speaker Noise Reduction and Acoustic Echo Cancellation effects will also be enabled to remove disturbances caused by sound echo.
Operating Basics 2. Click on the Jazz button and you will immediately hear how the Jazz profile enhances the music output on the speakers. 3. To disable the selected profile, click on the OFF button. ■ Custom - Profiles will be created when you adjust the Equalizer Bars below the preset icons. ■ Night Mode - An option that boosts vocal clarity while maintaining background sound quality. It brings up the volume for subtle sounds like whispers while suppressing the volume of loud sounds like explosions.
Operating Basics Wireless Communications The computer’s wireless communication function supports some wireless communication devices. ■ Do not use the Wireless LAN (Wi-Fi) functionality near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi operation. ■ Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device.
Operating Basics ■ TOSHIBA is not liable for the eavesdropping of data due to the use of Wireless LAN and the damage thereof. Wireless Communication Hot key You can enable or disable RF transmission(Wireless LAN, etc.) functions on and off by pressing FN+F8. No transmissions are sent or received when the function is off. Set the function to off in airplanes and hospitals. Turn the computer off when you enter an airplane and check the carrier’s regulations before you use a computer on board.
Operating Basics Connecting LAN Cable ■ Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system may hang up. ■ Do not connect any other cable to the LAN jack except the LAN cable. Otherwise, malfunctions or damage may occur. ■ Do not connect any power supplying device to the LAN cable that is connected to the LAN jack. Otherwise, malfunctions or damage may occur.
Operating Basics Disconnecting LAN Cable To disconnect the LAN cable, follow the steps below. 1. Pinch the lever on the connector in the computer’s LAN jack and pull out the connector. 2. Disconnect the cable from the LAN hub in the same manner. Check with your LAN administrator before disconnecting from the hub. Cleaning The Computer To help ensure long, trouble-free operation, keep the computer free of dust and use care with liquids around the computer.
Operating Basics Heat Dispersal To protect from overheating, the CPU has an internal temperature sensor. If the computer’s internal temperature rises to a certain level, the cooling fan is turned on or the processing speed is lowered. You can select whether to control the CPU temperature by turning on the fan first, then if necessary, lowering the CPU speed. Or, turns on fan first, if necessary lowers CPU processing speed earlier than at Maximum Performance Mode for long battery life.
Chapter 5 The Keyboard The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with. Keyboards for numerous languages are available. There are four types of keys: typewriter keys, function keys, soft keys and Windows special keys. Typewriter Keys The typewriter keys, produce the uppercase and lowercase letters, numbers, punctuation marks, and special symbols that appear on the screen.
The Keyboard Function Keys: F1 … F9 The function keys, not to be confused with FN, are the 9 keys at the top of your keyboard. These keys are dark gray, but function differently from the other dark gray keys. F1 through F9 are called function keys because they execute programmed functions when pressed. Used in combination with the FN key, keys marked with icons execute specific functions on the computer. See the section, Soft Keys: FN Key Combinations in this chapter.
The Keyboard Sleep Pressing FN + F3 switches the system to Sleep Mode. Hibernate Pressing FN + F4 switches the system to Hibernation Mode. Output Pressing FN + F5 changes the active display device. Brightness down Pressing FN + F6 decreases the computer’s display panel brightness in individual steps. Brightness up Pressing FN + F7 increases the computer’s display panel brightness in individual steps. Wireless Pressing FN + F8 enables or disables Wireless (WLAN).
The Keyboard User’s Manual Touchpad Pressing FN + F9 enables or disables the touchpad function. Zoom Pressing FN + SPACE changes the display resolution. TOSHIBA zooming utility (reduce) Pressing FN + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows. TOSHIBA zooming utility (enlarge) Pressing FN + 2 enlarges the icon size on the desktop or the font sizes within one of the supported application windows.
The Keyboard BREAK Pressing FN + PGUP enables BREAK function. PAUSE Pressing FN + PGDN enables PAUSE function. FN Sticky Key To motive the TOSHIBA Accessibility Utility , you can press FN sticky key once and then press any ”F number”. To start the TOSHIBA Accessibility Utility, click Start → All Programs → TOSHIBA → Utilities → Accessibility.
Chapter 6 Power and Power-up Modes The computer’s power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power-up modes.
Power and Power-up Modes Power on AC adaptor not connected Battery charge is above low battery trigger point • Operates • DC IN/Battery LED: amber Battery charge is below low battery trigger point • Operates • DC IN/Battery LED: blinking amber Battery charge is exhausted Computer goes into hibernation or shuts down (depending on the TOSHIBA power Management Utility Setting) No battery installed • No operation • DC IN/Battery LED:off Power off (no operation) System Indicators The DC IN/Battery and
Power and Power-up Modes Power Indicator Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted: Green Indicates power is being supplied to the computer and the computer is turned on. Blinking green Indicates the power was turned off while the computer was in Sleep Mode. No light Under any other conditions, the indicator does not light.
Power and Power-up Modes To ensure that the battery pack maintains its maximum capacity, operate the computer on battery power at least once a month until the battery pack is fully discharged. Refer to Extending Battery Life in this chapter for procedures. If the computer is continuously operated on AC power, more than a month, the battery may fail to retain a charge. It may not function efficiently over the expected life of the battery and the Battery LED may not indicate a low-battery condition.
Power and Power-up Modes Danger 1. Never try to dispose of the battery pack by burning or expose it to a heating device such as a microwave oven. The battery pack could explode and cause bodily injury. 2. Never try to disassemble, repair or otherwise tamper with a battery pack. The battery pack will overheat and ignite. Leakage of caustic alkaline solution or other electrolytic substances will cause fire or injury, possibly resulting in death or serious injury. 3.
Power and Power-up Modes 2. Immediately turn off the power, disconnect the AC adaptor and remove the battery if any of the following events are observed in the battery pack: offensive or unusual odor, excessive heat, discoloration or deformation. Never use the computer again until it has been checked by a TOSHIBA service provider. It might generate smoke or fire, or the battery pack might rupture. 3. Make sure the battery is securely installed in the computer before attempting to charge the battery pack.
Power and Power-up Modes for procedures. If the computer is continuously operated on AC power for an extended period, more than a month, the battery might fail to retain a charge. It might not function efficiently over the expected life of the battery pack and DC IN/Battery indicator might not indicate a low-battery condition. 3. After the battery pack is charged, avoid leaving the AC adaptor connected and the computer turned off for more than a few hours at a time.
Power and Power-up Modes Battery Charging Notice The battery may not charge right away under the following conditions: ■ The battery is extremely hot or cold. If the battery is extremely hot, it might not charge at all. Also, to ensure the battery charges to its full capacity, charge the battery at room temperature of 10° to 30°C (50° to 86°F). ■ The battery is nearly completely discharged. Leave the AC adaptor connected for a few minutes and the battery should begin charging.
Power and Power-up Modes Maximizing Battery Operating Time A battery’s usefulness depends on how long it can supply power on a single charge. How long the charge lasts in a battery depends on: ■ How you configure the computer (for example, whether you enable battery-power saving options). The computer provides a battery save mode, which can be set in Power Options, to conserve battery power.
Power and Power-up Modes Extending Battery Life To maximize the life of your battery packs: ■ At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps below. 1. Turn off the computer’s power. 2. Disconnect the AC adaptor and turn on the computer’s power. If it does not turn on then go to Step 4. 3. Operate the computer on battery power for five minutes.
Power and Power-up Modes Removing The Battery Pack To remove a discharged battery, follow the steps as detailed below: ■ When handling battery pack, be careful not to short circuit the terminals. Also do not drop, hit or otherwise apply impact; do not scratch or break the casing and do not twist or bend the battery pack. ■ Do not remove the battery pack while the computer is in Sleep Mode. Data is stored in RAM, so if the computer loses power it will be lose.
Power and Power-up Modes 6. Slide the battery release latch to free the battery pack for removal, then pull out the battery pack. 1.BATTERY RELEASE LATCH 2.BATTERY PACK Figure 6-2 Removing the battery pack 7. Pull the battery pack forward to remove it. For environmental reasons, do not throw away a spent battery pack. Please return spent battery pack to your TOSHIBA dealer. Installing The Battery Pack To install a battery pack, follow the steps below.
Power and Power-up Modes 3. Push the battery pack until it is firmly seated. 4. Slide the battery pack locking latch toward the lock position. Starting The Computer by Password If you have already registered a password, there are two ways to start the computer: ■ TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows. If the verification is successful, the user will be logged into Windows automatically.
Power and Power-up Modes Panel Power On/Off You can set up your computer so that power turns off automatically when you close the display panel. When you open the panel, power turns on in Sleep or Hibernation Mode but not in boot mode. If the panel power off function is enabled and use Shut down Windows, do not close the display until the shut down function is completed. System Auto Off This feature turns the system off automatically if it is not used for a set duration.
Chapter 7 HW Setup and Passwords This chapter explains how to use TOSHIBA HW Setup program to configure your computer, and provides information on settings for various functions. Accessing HW Setup To run the HW Setup program, click Start → All Programs → TOSHIBA → Utilities → HWSetup. HW Setup Window The HW Setup window contains a number of tabs (General, Password, Display, Boot Priority, Keyboard, LAN and USB) to allow specific functions of the computer to be configured.
HW Setup and Passwords General This window displays the BIOS/EC version and contains two buttons: Default and About. Default Returns all HW Setup values to the factory settings. About Displays the HW Setup version. Setup This field displays the installed BIOS version, date and EC version. Password User Password Lets you register a new password or change/remove an existing password. Not Registered Changes or remove the password. (Default) Registered Sets the password.
HW Setup and Passwords Boot Priority Boot Priority Options This tab allows you to set the priority for booting the computer. The Boot Priority Options setting window will be displayed as shown below. Click the up and down arrow buttons to adjust the priority. You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: U Selects the USB diskette drive*1. N Selects the network. 1 Selects the built-in hard disk drive.
HW Setup and Passwords *2 The optical disc drive will be used to start the computer when there is a bootable disk contained in the drive. To change the boot drive, follow the steps below. 1. Hold down F12 and boot the computer. When the TOSHIBA Leading Innovation>>> screen appears, release the F12 key. 2. Use the up and down cursor keys to select boot device you want and press ENTER. If a Supervisor Password has been set, manual boot device selection functions may be restricted.
HW Setup and Passwords LAN Wake-up on LAN This feature lets the computer's power be turned on from shutdown when it receives a wake-up packet ( Magic packet ) from the LAN. Do not install or remove a memory module while Wake-up on LAN is enabled. ■ The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature.
Chapter 8 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring. Problem Solving Process Resolving problems will be much easier if you observe the following guidelines: ■ Stop immediately when you recognize a problem exists. Further action may result in data loss or damage.
Troubleshooting Preliminary Checklist Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. ■ Make sure you turn on all peripheral devices before you turn on the computer. This includes your printer and any other external device you are using. ■ Before you attach an external device, turn the computer off. When you turn the computer back on it recognizes the new device.
Troubleshooting Software The problems may be caused by your software or diskette. If you cannot load a software package, the media (usually a diskette) may be damaged or the program might be corrupted. Try loading another copy of the software. If an error message appears while you are using a software package, check the software documentation. These documents usually include a problem solving section or a summary of error messages. Next, check any error messages in the OS documentation.
Troubleshooting Self Test When the computer starts up, the self-test will be run automatically, and the following will be displayed: TOSHIBA Leading Innovation>>> This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system. Depending on how the Boot Priority is set in the Hardware Setup, the computer tries to load first from drive A then from drive C, or first from drive C then from drive A.
Troubleshooting AC Power If you have trouble turning on the computer with the AC adaptor connected, check the DC IN/Battery indicator. Refer to Chapter 6, Power and Powerup Modes for more information. Problem Procedure AC adaptor doesn’t power the computer Check the connections. Make sure the cord is firmly connected to the computer and a power outlet. Check the condition of the cord and terminals. If the cord is frayed or damaged, replace it.
Troubleshooting Problem Procedure Check the DC IN/Battery indicator. If it does not glow, let the computer charge the battery for at least 20 minutes. If the DC IN/Battery indicator glows after 20 minutes, let the battery continue to charge at least another 20 minutes before turning on the computer. If the indicator still does not glow, the battery may be at the end of its operating life. Replace it. If you do not think the battery is at the end of its operating life, see your dealer.
Troubleshooting LCD Panel Apparent LCD problems may be related to the computer’s setup. Refer to Chapter 7, HW Setup and Passwords, for more information. Problem Procedure No display Press hot keys FN + F5 to change the display priority, to make sure it is not set for an external monitor. Markings appear on the They might have come from contact with the LCD screen. keyboard or touchpad. Try wiping the LCD gently with a clean dry cloth. If markings remain, use LCD cleaner.
Troubleshooting DVD Super Multi(±R DL) Drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a CD/DVD in the drive Make sure the drive’s drawer is securely closed. Press gently until it clicks into place. Open the drawer and make sure the CD/DVD is properly seated. It should lie flat with the label facing up. A foreign object in the drawer could block laser light from reading the CD or DVD. Make sure there is no obstruction. Remove any foreign object.
Troubleshooting Diskette Drive Problem Procedure Drive does not operate There may be a faulty cable connection. Check the connection to the computer and to the drive. Some programs run correctly but others do not The software or hardware configuration may be causing a problem. Make sure the hardware configuration matches your software needs. You cannot access the external diskette drive Try another diskette.
Troubleshooting Problem Procedure The mouse pointer moves too fast or too slow Try changing the speed setting in the mouse control utility. Click Start → Control Panel → Hardware and Sound → Mouse to access it. Adjust the touch Sensitivity. When the reaction of touchpad is sensitive to 1. Open the Control Panel. slow 2. Click the Hardware and Sound icon. 3. Click the Mouse icon. 4. Click the Device Setting tab. 5. Click the Settings button. 6.
Troubleshooting Problem Procedure The mouse pointer moves too fast or too slow Try changing the double-click speed setting in the mouse control utility. Click Start → Control Panel → Hardware and Sound → Mouse to access it. The mouse pointer moves erratically The mouse might be dirty. Refer to your mouse documentations for instructions on cleaning. If problems persist, contact your dealer.
Troubleshooting Problem Procedure Press hot keys FN + F5 to change the display priority and make sure it is not set for the internal display. Display error occurs Check that the cable connecting the external monitor to the computer is attached firmly. If problems persist, contact your dealer. Sound System Problem Procedure No sound is heard Adjust the volume by pressing FN + 3 to decrease or FN + 4 to increase. Check the software volume settings. Make sure the headphone connection is secure.
Troubleshooting USB Refer also to your USB device’s documentation. Problem Procedure USB device does not work Check for a firm cable connection between the USB ports on the computer and the USB device. Make sure the USB device drivers are properly installed. Refer to your Windows documentation for information on checking the drivers. If you are using an operating system that does not support USB, you can still use a USB mouse and/or USB keyboard.
Troubleshooting Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Basics. Problem Procedure Cannot access Wireless LAN Make sure the computer’s wireless communication function is set to on. If problems persist, consult your LAN administrator. Recovery Media User’s Manual Problem Procedure The following message appears when executing Recovery Media Creator.
Troubleshooting TOSHIBA Support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before You Call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
Troubleshooting Singapore TOSHIBA Singapore Pte. Ltd. 438B Alexandra Road #06-01 Alexandra Technopark Singapore 119968 Spain TOSHIBA Information Systems, ESPAÑA Parque Empresarial San Fernando Edificio Europa, 1a Planta, Escalera A 28830, Madrid, España United States of America TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 USA United Kingdom TOSHIBA Information Systems (U.K.) Ltd.
Appendix A Specifications This appendix summarizes the computer’s technical specifications.
Appendix B Display Controller and Video Mode Display Controller The display controller interprets software commands into hardware commands that turn particular pixels on or off. Due to the display panel's increased resolution, lines may appear broken in when displaying images in full-screen text mode. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time.
Appendix C Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications User’s Manual Form Factor ■ PCI Express Mini Card Compatibility ■ IEEE 802.11 Standard for Wireless LANs ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.
Wireless LAN Radio Characteristics Radio characteristics of Wireless LAN cards may vary according to: ■ Country/region where the product was purchased ■ Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4 GHz and 5 GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
Wireless LAN Supported Frequency Sub-bands Subject to the radio regulations that apply in the countries/regions, your Wireless LAN module may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions. 2.4 GHz Band Channels Sets (Wireless IEEE 802.11 Revision B, G and N) Frequency Range Channel ID 2400-2483.
Wireless LAN ■ In a Wireless LAN Access Point, the Wireless LAN module will use the factory-set default channel (printed in bold), unless the LAN Administrator selected a different channel when configuring the Wireless LAN Access Point device. 5 GHz Band Channels Sets (Wireless IEEE 802.
Wireless LAN 161 5805*2 165 5825*2 *1 Factory-set default channels *2 The channel which can be used depends on the installed wireless LAN module. And the approved channels on using are different at each country or region. The channel configuration is managed as follows: ■ For wireless clients that operate in a Wireless LAN Infrastructure, the Wireless LAN module will automatically start operation at the channel identified by the Wireless LAN Access Point.
Appendix D AC Power Cord and Connectors The AC input plug of power cord must be compatible with various international AC power outlets. Power cords need to meet the local standards and the specifications listed as below: Length: Wire size: Current rating: Voltage rating: Minimum 1.7 meters Minimum 0.75 mm2 Minimum 2.
AC Power Cord and Connectors In Europe, two conductors power cords must be VDE type, H05VVH2-F or H03VVH2-F; while three conductors be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be 2-15P (250V) or 1-15P (125V); while three pin be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II.
Appendix E Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue *XX in this manual. Clicking on *XX will display the related description. CPU*1 Central Processing Unit (CPU) Performance Disclaimer.
Legal Footnotes Under some conditions, your computer product may automatically shutdown. This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions. To avoid risk of lost data, always make back-up copies of data by periodically storing it on an external storage medium. For optimum performance, use your computer product only under recommended conditions.
Legal Footnotes HDD Drive Capacity and External HDD Capacity*4 One Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and therefore shows less storage capacity.
Legal Footnotes Copy Protection Copy protection technology included in certain media may prevent or limit recording or viewing of the media.
Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference.
Glossary ECP: extended capabilities port FDD: floppy diskette drive FIR: fast infrared GB: gigabyte HDD: hard disk drive IDE: integrated drive electronics I/O: input/output IrDA: Infrared Data Association IRQ: interrupt request KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode LSI: large scale integration MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PC: personal computer PCB: printed circuit board PCI: peripheral component interconn
Glossary WSXGA+: wide super extended graphics array plus WUXGA: wide ultra extended graphics array WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array A adaptor: A device that provides an interface between two dissimilar electronic devices. For example, the AC adaptor modifies the power from a wall outlet for use by the computer.
Glossary binary: The base two number system composed of zeros and ones (off or on), used by most digital computers. The right-most digit of a binary number has a value of 1, the next a value of 2, then 4, 8, 16, and so on. For example, the binary number 101 has a value of 5. See also ASCII. BIOS: Basic Input Output System. The firmware that controls data flow within the computer. See also firmware. bit: Derived from “binary digit,” the basic unit of information used by the computer.
Glossary character: Any letter, number, punctuation mark, or symbol used by the computer. Also synonymous with byte. chassis: The frame containing the computer. chip: A small semiconductor containing computer logic and circuitry for processing, memory, input/output functions and controlling other chips. CMOS: Complementary Metal-Oxide Semiconductor. An electronic circuit fabricated on a silicon wafer that requires very little power.
Glossary CRT: Cathode Ray Tube. A vacuum tube in which beams projected on a fluorescent screen-producing luminous spots. An example is the television set. cursor: A small, blinking rectangle or line that indicates the current position on the display screen. D data: Information that is factual, measurable or statistical that a computer can process, store, or retrieve. data bits: A data communications parameter controlling the number of bits (binary digits) used to make up a byte.
Glossary DVD-R (+R, -R): A Digital Versatile Disc Recordable disk can be written once and read many times. The DVD-R drive uses a laser to read data from the disc. DVD-RAM: A Digital Versatile Disc Random Access Memory is a highcapacity, high performance disc that allows you to store large volumes of data. The DVD-RAM drive uses a laser to read data from the disc. DVD-R DL: A disc having two layers on one side with the DVD-R storage capacity about 1.8 times larger than before.
Glossary firmware: A set of instructions built into the hardware which controls and directs a microprocessor’s activities. floppy diskette: A removable disk that stores magnetically encoded data. floppy diskette drive (FDD): An electromechanical device that reads and writes to floppy diskettes. Fn-esse: A TOSHIBA utility that allows you to assign functions to hot keys. folder: An icon in Windows used to store documents or other folders. format: The process of readying a blank disk for its first use.
Glossary input: The data or instructions you provide to a computer, communication device or other peripheral device from the keyboard or external or internal storage devices. The data sent (or output) by the sending computer is input for the receiving computer. instruction: Statements or commands that specify how to perform a particular task. interface: 1) Hardware and/or software components of a system used specifically to connect one system or device to another.
Glossary Liquid Crystal Display (LCD): Liquid crystal sealed between two sheets of glass coated with transparent conducting material. The viewing-side coating is etched into character forming segments with leads that extend to the edge of the glass. Applying a voltage between the glass sheets alters the brightness of the liquid crystal. LSI: Large Scale Integration. 1) A technology that allows the inclusion of up to 100,000 simple logic gates on a single chip.
Glossary O OCR: Optical Character Recognition (reader). A technique or device that uses laser or visible light to identify characters and input them into a storage device. online state: A functional state of a peripheral device when it is ready to receive or transmit data. operating system: A group of programs that controls the basic operation of a computer.
Glossary printed circuit board (PCB): A hardware component of a processor to which integrated circuits and other components are attached. The board itself is typically flat and rectangular, and constructed of fiberglass, to form the attachment surface. program: A set of instructions a computer can execute that enables it to achieve a desired result. See also application. prompt: A message the computer provides indicating it is ready for or requires information or an action from you.
Glossary SIO: Serial Input/Output. The electronic methodology used in serial data transmission. soft key: Key combinations that emulate keys on the IBM keyboard, change some configuration options, stop program execution, and access the numeric keypad overlay. software: The set of programs, procedures and related documentation associated with a computer system. Specifically refers to computer programs that direct and control the computer system’s activities. See also hardware.
Glossary warm start: Restarting or resetting a computer without turning it off. window: A portion of the screen that can display its own application, document or dialog box. Often used to mean a Microsoft Windows window. Wireless LAN: Local Area Network (LAN) through wireless communication. write protection: A method for protecting a floppy diskette from accidental erasure.
Index A D AC adaptor, 2-4, 2-12, 3-5, A-1 additional, 3-12, 3-21 connecting, 1-3 problems, 8-5 safety instructions, -ii DC IN, 2-4 connecting, 1-5 location, 2-4 DC IN/Battery indicator, 2-8 Display, 2-6, 2-7, 3-3, E-3 automatic power off, 3-7 brightness down, 5-3 brightness up, 5-3 controller, B-1 HW Setup, 7-2 opening, 1-6 problems, 8-7, 8-11 resolution, 5-4 switching, 5-3 DVD Super Multi (+-R DL) drive, 2-11, 3-3, 4-12 problems, 8-8 B Battery charging, 6-7 life, E-2 monitoring capacity, 6-8 Real Time
Index FN + END (PRTSC), 5-4 FN + ESC (sound mute), 5-2 FN + F1 (lock), 5-2 FN + F2 (power plan), 5-2 FN + F3 (sleep), 5-3 FN + F4 (hibernate), 5-3 FN + F5 (output), 5-3 FN + F6 (brightness down), 5-3 FN + F7 (brightness up), 5-3 FN + F8 (wireless), 5-3 FN + F9 (touchpad), 5-4 FN + HOME (SYSRQ), 5-4 FN + PGDN (PAUSE), 5-5 FN + PGUP (BREAK), 5-5 FN + SPACE (zoom), 5-4 Function keys, 5-2 User’s Manual HW Setup accessing, 7-1 Boot Priority, 7-3 display, 7-2 general, 7-2 keyboard, 7-4 LAN, 7-5 password, 7-2
Index Microphone, 3-5 built-in, 2-6 function, 4-24 port, 2-3 problems, 8-12 Microprocessor, See Processor Moving the computer, 4-28 O Optical disc drive, 2-4 Function, 4-8 safety instructions, -ix P Password power on, 3-7 problems, 8-6 starting the computer with, 6-13 Pointing device problems, 8-9 touchpad, 4-1 Ports DC IN, 2-4 External monitor port, 2-2 LAN, 2-2 USB, 2-2 Power, 3-5 button, 2-7 conditions, 6-1 hibernation mode, 1-10 indicator, 2-8, 6-3 power-up modes, 6-13 problems, 8-4 settings, 3-7, 5-
Index T TOSHIBA Accessibility, 3-9 TOSHIBA Assist, 3-10 TOSHIBA Bulletin Board, 3-11 TOSHIBA ConfigFree, 3-10 TOSHIBA Disc Creator, 3-10, 4-16 TOSHIBA DVD PLAYER, 3-10 TOSHIBA DVD-RAM utility, 3-10 TOSHIBA Face Recognition, 3-11 using, 4-5 TOSHIBA Flash Cards, 3-9 TOSHIBA HDD/SSD Alert, 3-11 TOSHIBA HW setup, 7-1 TOSHIBA Media Controller, 3-11 TOSHIBA PC Diagnostic Tool, 3-9 TOSHIBA Power Saver, 3-9 TOSHIBA ReelTime, 3-11 TOSHIBA Service Station, 3-11 TOSHIBA zooming utility, 3-9 Touchpad, 2-7 control butt
