TOSHIBA Satellite L350/ Satellite Pro L350/ Satellite L350D/ Satellite Pro L350D series User’s Manual
Copyright © 2008 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
Manufactured under license from Digital Theater Systems, Inc. U.S. Pat. No's. 5,451,942; 5,956,674; 5,974,380; 5,978,762; 6,226,616; 6,487,535 and other U.S. and world-wide patents issued and pending. "DTS" and "DTS Digital Surround" are registered trademarks of Digital Theater Systems, Inc. Copyright 1996, 2003 Digital Theater Systems, Inc. All Rights Reserved. Other trademarks and registered trademarks not listed above may be used in this manual.
■ Use only the AC adaptor and batteries that are approved for use with this computer. Use of another type of battery or AC adaptor may risk fire or explosion. ■ Before you connect the computer to a power source, ensure that the voltage rating of the AC adaptor matches that of the available power source. 115 V/60 Hz in most of North and South America and some Far Eastern countries such as Taiwan. 100 V/50 Hz in eastern Japan and 100 V/60 Hz in western Japan.
Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external monitor port, USB port, and microphone jack.
Canadian regulatory information (Canada only) This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications. Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment.
Japan regulations Region selection If you are using the computer in Japan, technical regulations described in the Telecommunications Business Law require that you select the Japan region mode. It is illegal to use the modem in Japan with any other selection. Redial Up to two redial attempts can be made. If more than two redial attempts are made, the modem will return Black Listed. If you are experiencing problems with the Black Listed code, set the interval between redials at one minute or longer.
Type of service Your modem is designed to be used on standard-device telephone lines. Connection to telephone company-provided coin service (central office implemented systems) is prohibited. Connection to party lines service is subject to state tariffs. If you have any questions about your telephone line, such as how many pieces of equipment you can connect to it, the telephone company will provide this information upon request.
Instructions for IC CS-03 certified equipment 1 The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
Notes for users in Australia and New Zealand Modem warning notice for Australia Modems connected to the Australian telecoms network must have a valid Austel permit. This modem has been designed to specifically configure to ensure compliance with Austel standards when the country/region selection is set to Australia. The use of other country/region setting while the modem is attached to the Australian PSTN would result in you modem being operated in a non-compliant manner.
■ Some parameters required for compliance with Telecom’s PTC Specifications are dependent on the equipment (PC) associated with this modem.
■ The transmit level from this device is set at a fixed level and because of this there may be circumstances where the performance is less than optimal. Before reporting such occurrences as faults, please check the line with a standard Telepermitted telephone, and only report a fault if the phone performance is impaired. ■ It is recommended that this equipment be disconnected from the Telecom line during electrical storms.
Following information is only for EU-member States The symbol indicates that this product may not be treated as household waste. Please ensure this product is properly disposed as inappropriate waste handling of this product may cause potential hazards to the environment and human health. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
Optical disc drive standards TOSHIBA Satellite L350/Satellite Pro L350/Satellite L350D/Satellite Pro L350D series computer is shipped with one of the following drives preinstalled:CD-RW/DVD-ROM, DVD Super Multi (+-R DL), or DVD Super Multi (+-R DL) /w Label Flash drive.
CD-RW/DVD-ROM drive Toshiba Samsung TS-L462D/TS-L463A Location of the required label PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR SUBCHAPTER J APPLICABLE AT THE DATE OF MANUFACTURE.
DVD Super Multi (+-R DL) drive Panasonic UJ-870B/UJ-870F/UJ-870AB/UJ-870EB Location of the required label COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J. MANUFACTURED Panasonic Communications Co., Ltd. 1-62, 4-Chome Minoshima Hakata-ku Fukuoka, Japan HLDS GSA-T40N/GSA-T40F/GSA-T50N/GSA-T50F Location of the required label COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J. MANUFACTURED Hitachi-LG Data Storage, Inc.
Pioneer DVR-KD08TBM/DVR-KD08TBF/ DVR-TD08TBM/DVR-TD08TBF Location of the required label COMPLIES WITHFDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J MANUFACTURED PIONEER CORPORATION 4-1, MEGURO 1-CHOME, MEGUROKU TOKYO 153-8654, JAPAN Toshiba Samsung TS-L632H/TS-L632P/TS-L633A/TS-L633P Location of the required label PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR CHAPTER 1, SUBCHAPTER J, APPLICABLE AT THE DATE OF MANUFACTURE.
International precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.” To prevent direct exposure to the laser beam, do not try to open the enclosure.
OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
Table of Contents Preface General Precautions Chapter 1 Introduction Equipment checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Features. . . . . . . . . . . . .
Keyboard indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 Optical disc drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 Region codes for DVD drives and media . . . . . . . . . . . . . . . . . . . . .2-11 Writable discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 CD-RW/DVD-ROM drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When Using Ulead DVD Movie Factory® for TOSHIBA . . . . . . . . . Media care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CD/DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the web camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the microphone . . . . . . . . . . . . . . . . . . . .
Real Time Clock battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Care and use of the battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 Charging the batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Monitoring battery capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 9 Troubleshooting Problem solving process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 Preliminary checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2 Analyzing the problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2 Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3 System start-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix C V.90/V.
Preface Congratulations on your purchase of the TOSHIBA Satellite L350/Satellite Pro L350/Satellite L350D/Satellite Pro L350D series computer. This powerful, lightweight notebook computer is designed to provide years of reliable, high-performance computing. This manual tells you how to set up and begin using your Satellite L350/Satellite Pro L350/Satellite L350D/Satellite Pro L350D series computer.
Preface Chapter 6, Power and Power-up Modes, gives details on the computer’s power resources and battery save modes. Chapter 7, HW Setup and Passwords, explains how to configure the computer using the HW Setup program. It also tells how to set a password. Chapter 8, Optional Devices, describes the optional hardware available. Chapter 9, Troubleshooting, provides helpful information on how to perform some diagnostic tests, and suggests courses of action if the computer doesn’t seem to be working properly.
Preface Display ABC Names of windows or icons or text generated by the computer that appear on its display screen are presented in the typeface you see to the left. Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read.
General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
General Precautions Heat injury ■ Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
Chapter 1 Introduction This chapter provides an equipment checklist, and it identifies the computer’s features, options and accessories. Some of the features described in this manual may not function properly if you use an operating system that was not preinstalled by TOSHIBA. Equipment checklist Carefully unpack your computer. Save the box and packaging materials for future use.
Introduction Software Microsoft® Windows Vista™ ■ The following software is preinstalled: ■ Microsoft® Windows Vista™ ■ Modem Driver (Can be used only for Modem models) ■ Display Drivers for Windows ■ LAN Driver ■ Pointing Device Driver ■ TOSHIBA Face Recognition(Is preinstalled with some models) ■ Sound Driver for Windows ■ Ulead DVD Movie Facotry® for TOSHIBA ■ Wireless LAN driver (Can be used only for Wireless LAN models) ■ TOSHIBA Assist ■ TOSHIBA CD/DVD Drive Acoustic Silencer ■ TOSHIBA ConfigFree ■ T
Introduction Memory Slots PC2-5300 512 MB, 1 GB or 2 GB memory modules can be installed in the two memory slots of all models. PC2-6400 512 MB, 1 GB, 2 GB or 4 GB memory modules can only be installed in the two memory slots of below models: Mobile Intel® GM45 Express Chipset model Mobile Intel® GL40 Express Chipset model ATI Radeon™ 3100 Graphics model model ATI Radeon™ HD 3200 Graphics model Maximum system memory size and speed depend on the model you purchased.
Introduction Disks Hard disk drive (HDD) The computer has one or two integrated, 2 1/2" hard disk drive(s) for nonvolatile storage of data and software(depending on the model you purchased). It comes in the following sizes. ■ 80 GB ■ 120 GB ■ 160 GB ■ 200 GB ■ 250 GB ■ 300 GB ■ 320 GB ■ 400 GB ■ 500 GB Disclaimer (Hard disk drive capacity) For more information on the Disclaimer regarding Hard disk drive capacity, please refer to the Disclaimers section in Chapter 10.
Introduction DVD Super Multi (+-R DL) drive Some models are equipped with a full-size DVD Super Multi (+- R DL) drive module that allows you to record data to rewritable CD/DVDs as well as run CD/DVDs without using an adaptor. It reads DVD-ROMs at maximum 8 speed and CDROMs at maximum 24 speed.
Introduction Pointing device Built-in A touchpad and control buttons in the palm rest enable control of the on-screen pointer. Power Battery pack The computer is powered by one rechargeable lithium-ion battery pack. RTC battery The internal RTC battery backs up the Real Time Clock (RTC) and calendar. AC adaptor The universal AC adaptor provides power to the system and recharges the batteries when they are low. It comes with a detachable power cord.
Introduction Multimedia Web camera Record/Send still or video images with this integrated web camera. (Provided with some models) Sound system Windows Sound System compatible sound system provides internal speaker as well as jacks for an external microphone and headphone. It also has a volume control dial. Communications LAN The computer is equipped with a LAN card that supports Ethernet LAN (10 Mbit/s, 10BASE-T) or Fast Ethernet LAN (100 Mbit/s, 100BASE-TX).
Introduction Software Operating system Microsoft® Windows Vista™ is available. Refer to the preinstalled Software section at the front of this chapter. TOSHIBA Utilities A number of utilities and drivers are preinstalled to make your computer more convenient to use. Refer to the Utilities and applications section in this chapter.
Introduction User’s Manual Intelligent power supply A microprocessor in the computer’s intelligent power supply detects the battery’s charge and calculates the remaining battery capacity. It also protects electronic components from abnormal conditions, such as voltage overload from an AC adaptor. This can be specified in the Power Options. Battery save mode This feature allows you to configure the computer in order to save battery power. This can be specified in the Power Options.
Introduction TOSHIBA Value Added Package This section describes the TOSHIBA Component features preinstalled on the computer. TOSHIBA Power Option TOSHIBA Power Option provides you with the features of more various power supply managements. TOSHIBA Button Support This utility controls the following computer button functions. ■ Mute button ■ CD/DVD button The starting application from the button can be changed.
Introduction Utilities and applications This section describes preinstalled utilities and tells how to start them. For details on operation, refer to each utility’s online manual, help files or readme.txt files TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides easy access to help and services. HW Setup utility To start the utility, click the Windows Start button, point to All Programs, click TOSHIBA, click Utilities, and select HWSetup icon.
Introduction TOSHIBA ConfigFree ConfigFree is a suite of utilities to allow easy control of communication devices and network connections. ConfigFree also allows you to find communication problems and create profiles for easy switching between location and communication networks. You can boot ConfigFree from the menu bar as follows.
Introduction Options You can add a number of options to make your computer even more powerful and convenient to use. The following options are available: Memory expansion PC2-5300 512 MB, 1 GB or 2 GB memory modules can be installed in the two memory slots of all models.
Introduction User’s Manual USB FDD The USB floppy disk drive accommodates either a 1.44 MB or 720 KB floppy disk through connection to one of the computer’s USB ports. In use, please be aware that, while you cannot format 720 KB floppy disks under Windows Vista™, you are able to read and write to disks that have already been formatted. Security lock A slot is available to attach a security cable to the computer to deter theft.
Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed Figure 2-1 shows the computer’s front with its display panel in the closed position.
The Grand Tour Front edge logo Front edge logo indicates the computer series you bought. (Depends on the model you purchased.) Wireless communication switch Slide this switch toward the right of the computer to turn on Wireless communication. Slide it toward the left of the computer to turn off the functions. (Provided with some models) Set the switch to turn off in airplanes and hospitals. Check the Wireless communication indicator. It stops glowing when the wireless communication is terminated.
The Grand Tour Left side Figure 2-2 shows the computer’s left side. FAN VENT LAN JACK EXPRESS CARD SLOT* EXTERNAL MONITOR PORT USB PORTS HDMI OUT PORT* *DEPENDING ON THE MODEL YOU PURCHASED Figure 2-2 The left side of the computer External monitor port This 15-pin port allows you to connect an external monitor. Fan vent Provides air flow for the fan. Be careful not to block the fan vent. Also be careful to keep foreign objects out of the vents.
The Grand Tour Universal serial bus (USB 2.0) ports The two universal serial bus (USB) ports comply with USB Serial 2.0 standards, which enables data transfer speeds 40 times faster than the USB 1.1 standards. (The ports also support USB 1.1) Keep foreign objects out of the USB connectors. A pin or similar object can damage the computer’s circuitry. Operation of all functions of all USB devices has not been confirmed. some functions might not execute properly.
The Grand Tour Keep foreign objects out of the USB connector. A pin or similar object can damage the computer’s circuitry. Operation of all functions of all USB devices has not been confirmed. some functions might not execute properly. Optical disc drive A CD-RW/DVD-ROM drive, or a DVD super multi drive. DC IN 19V The AC adaptor connects to this socket. Use only the model of AC adaptor that comes with the computer. Using the wrong adaptor can damage your computer.
The Grand Tour Underside Figure 2-5 shows the underside of the computer. Make sure the display is closed before turning over your computer. BATTERY PACK LOCK BATTERY PACK BATTERY RELEASE LATCH MEMORY MODULE COVER Figure 2-5 The underside of the computer User’s Manual Battery pack The battery pack powers the computer when the AC adaptor is not connected. The Batteries section in Chapter 6, Power and Power-up Modes, describes how to access the battery pack.
The Grand Tour Front with the display open Figure 2-6 shows the front of the computer with the display open. To open the display, lift the display up and position the display at a comfortable viewing angle.
The Grand Tour Touch pad Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and doubleclicking. Touch pad control buttons Function like the left and right buttons on an external mouse. System indicators Five LEDs allow you to monitor the DC IN, power status, main battery, disk and multiple digital media card. Details are in the system indicators section.
The Grand Tour Mute button Press this button to turn off the sound. CD/DVD button Press this button to launch an application program that allows Windows Media Player / DVD PLAYER. Play/Pause button Press this button to begin playing an audio CD, a DVD movie or digital audio files. This button also acts as a Pause button. Stop Press this button to stop play. Previous button Press this button to advance to the previous track, chapter or data.
The Grand Tour User’s Manual DC IN The DC IN indicator glows green when DC power is supplied from the AC power adaptor. If the adaptor’s output voltage is abnormal or if the power supply malfunctions, this indicator shows no light. Power The Power indicator glows green when the computer is on. If you turn off the computer in Sleep mode, this indicator blinks orange. If the computer shuts down, this indicator shows no light. Main battery The Main battery indicator shows the condition of the charge.
The Grand Tour Keyboard indicators The figures below show the position of the CAPS LOCK indicator. When the CAPS LOCK indicator glows the keyboard is in all-caps mode. CAPS LOCK INDICATOR Figure 2-8 CAPS LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. Optical disc drive A CD-RW/DVD-ROM drive,or a DVD Super Multi (+-R DL) drive is configured in your computer. When the computer is accessing a CD/DVD, an indicator on the drive glows.
The Grand Tour Writable discs This section describes the types of writable CD/DVD discs. Check the specifications for your drive to for the type of discs it can write. Use TOSHIBA Disc Creator to write compact discs. Refer to Chapter 4, Operating Basics. CDs ■ CD-R discs can be written only once. The recorded data cannot be erased or changed. ■ CD-RW discs can be recorded more than once. Use either 1, 2, or 4 multi speed CD-RW discs or high-speed 4 to 10 speed discs.
The Grand Tour DVD Super Multi (+-R DL) drive The full-size DVD Super Multi drive module allows you to record data to rewritable CDs as well as run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor. The read speed is slower at the center of a disc and faster at the outer edge.
The Grand Tour AC adaptor The AC adaptor converts AC power to DC power and reduces the voltage supplied to the computer. It can automatically adjust to any voltage from 100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use the computer in almost any region. To recharge the battery, simply connect the AC adaptor to a power source and the computer. See Chapter 6 Power and Power-up Modes for details.
Chapter 3 Getting Started This chapter provides basic information to start using your computer. It covers the following topics: Be sure also to read Instruction Manual for Safety and Comfort. This guide, which is included with the computer, explains product liability.
Getting Started Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power. The AC adaptor can be connected to any power source supplying from 100 to 240 volts and 50 or 60 hertz. For details on using the AC adaptor to charge the battery pack, refer to Chapter 6, Power and Power-up Modes.
Getting Started Opening the display The display panel can be rotated in a wide range of angles for optimal viewing. To open the display, slide the latch to the right side and lift the panel up to the best viewing angle. When you open the display, be sure to hold the base firmly and lift up the monitor slowly.
Getting Started Starting up for the first time When you first turn on the power, the computer’s initial screen is the Microsoft® Windows Vista™ Startup Screen Logo. Follow the on-screen directions. Turning off the power The power can be turned off in one of three modes:shut down (Boot) , hibernation mode or sleep mode. Shut down mode (Boot mode) When you turn off the power in shut down mode, no data is saved and the computer will boot to the operating system’s main screen. 1.
Getting Started For the computer to shut down in hibernation mode, the hibernation feature must be enabled in the Hibernate tab in Power Options. Otherwise, the computer will shut down in sleep mode. If battery power becomes depleted, data saved in sleep mode will be lost. ■ You can return to your previous working environment immediately when you turn on the computer.
Getting Started Sleep mode In sleep mode the power remains on, but the CPU and all other devices are in sleep mode. ■ Before entering sleep mode, be sure to save your data. ■ Do not install or remove a memory module while the computer is in sleep mode. The computer or the module could be damaged. ■ Do not remove the battery pack while the computer is in sleep mode (unless the computer is connected to an AC power source). Data in memory will be lost.
Getting Started Restarting the computer Certain conditions require that you reset the computer, for example, if: ■ You change certain computer settings. ■ An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: 1. Click Start then click the arrow button ( ) in the power management buttons ( ) and select Restart from the menu. 2.
Getting Started Create optical recovery discs A recovery image of your computer is stored on the hard disk. You may use this image to create CD or DVD recovery discs using the following steps: 1. Select either blank CDs or DVDs media. 2. The application will allow you to choose a type of media to create recovery CDs/DVD including: CD-R, CD-RW, DVD-R, DVD-RW, DVD+R and DVD+RW. Some media may not be compatible with optical drive of your computer.
Getting Started Restoring the preinstalled software from your creating recovery media If preinstalled files are damaged, use the your creating Recovery Media or using HDD Recovery to restore them. To restore the operating system and all preinstalled software, follow the steps below. You can not use System Recovery Options if restoring the preinstalled software without System Recovery Options.
Chapter 4 Operating Basics This chapter gives information on basic operations including using the touchpad, optical disc drives, Audio/Video controls, the web camera, the microphone, the internal modem, wireless communication and LAN. It also provides tips on caring for your computer, and CD/DVDs. Using the touchpad To use the touchpad, simply touch and move your finger tip across it in the direction you want the on-screen pointer to go.
Operating Basics TOUCHPAD CONTROL BUTTONS TOUCHPAD Figure 4-1 Touchpad and touchpad control buttons Using optical disc drives Operation is the same for all optical disc drives. The full-size drive provides high-performance execution of CD/DVDs-based programs. You can run CD/DVDs without an adaptor. When the computer is accessing a CD/DVDs, an indicator on the drive glows. Use the TOSHIBA DVD PLAYER application to view DVD-Video discs.
Operating Basics Loading discs To load CD/DVDs, follow the steps below and refer to figures. 1. a. When the power is on, press the eject button to open the drawer slightly. EJECT BUTTON Figure 4-2 Pressing the eject button b. Pressing the eject button will not open the drawer when the drive’s power is off. If the power is off, you can open the drawer by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole just to the right of the eject button.
Operating Basics 2. Grasp the drawer gently and pull until it is fully opened. Figure 4-4 Pulling the drawer open 3. Lay the CD/DVD, label side up, in the drawer. Figure 4-5 Inserting a CD/DVD When the drawer is fully opened, the edge of the computer will extend slightly over the CD/DVD tray. Therefore, you will need to turn the CD/DVD at an angle when you place it in the tray. After seating the CD/DVD, however, make sure it lies flat, as shown in above figure. ■ Do not touch the laser lens.
Operating Basics 4. Press gently at the center of the CD/DVD until you feel it click into place. The CD/DVD should lie below the top of the spindle, flush with the spindle base. 5. Push the center of the drawer to close it. Press gently until it locks into place. If the CD/DVD is not seated properly when the drawer is closed, the CD/DVD might be damaged. Also, the drawer might not open fully when you press the eject button.
Operating Basics Figure 4-7 Removing a CD/DVD 3. Push the center of the drawer to close it. Press gently until it locks into place. Function Button This section describes a button function. Six buttons are provided with some models.
Operating Basics Writing CDs on CD-RW/DVD-ROM drive Some models are equipped with CD-RW/DVD-ROM drive which can be used to write data to either CD-R or CD-RW discs. The following applications for writing are supplied: TOSHIBA Disc Creator. CD-R discs can be written to only once. CD-RW discs can be rewritten many times. Important message (CD-RW/DVD-ROM drive) Before you write or rewrite to CD-R/RW disc, read and follow all setup and operating instructions in this section.
Operating Basics ■ Operate the computer at full power. Do not use power-saving features. ■ Do not write while virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background. ■ Do not use hard disk utilities, including those intended to enhance HDD access speed. They may cause unstable operation and damage data. ■ Write from the computer’s HDD to the CD.
Operating Basics Disclaimer (CD-RW/DVD-ROM drive) TOSHIBA does not bear responsibility for the following: ■ Damage to any CD-R/RW disc that may be caused by writing or rewriting with this product. ■ Any change or loss of the recorded contents of CD-R/RW disc that may be caused by writing or rewriting with this product, or for any business profit loss or business interruption that may be caused by the change or loss of the recorded contents.
Operating Basics . CD-R: TAIYO YUDEN CO., LTD. MITSUBISHI KAGAKU MEDIA CO., LTD Ricoh Co., Ltd. CD-RW: (High-Speed, Multi-Speed) MITSUBISHI KAGAKU MEDIA CO., LTD CD-RW: (Ultra-Speed) MITSUBISHI KAGAKU MEDIA CO., LTD DVD-R: DVD Specifications for DVD-R Disc for General Version 2.0 Matsushita Electric Industrial Co., Ltd. TAIYO YUDEN CO., LTD. Hitachi Maxell Ltd. DVD+R: MITSUBISHI KAGAKU MEDIA CO., LTD Ricoh Co., Ltd. DVD-RW: DVD Specifications for DVD-RW Disc for General Version 1.
Operating Basics This DVD Super Multi (+-R DL) drive cannot use discs that allow writing faster than 8x speed (DVD-R, DVD+R and DVD+RW media), 6x speed (DVD-RW media), 5x speed (DVD-RAM media) and 4x speed (DVD-R DL and DVD+R DL media). ■ If the disc is poor in quality, dirty or damaged, writing or rewriting errors may occur. Be careful to check the disc for dirt or damage before you use it.
Operating Basics ■ Do not write while virus check software is running. Wait for it to finish, and then disable virus detection programs including any software that checks files automatically in the background. ■ Do not use hard disk utilities, including those intended to enhance HDD access speed. They may cause unstable operation and data damage. ■ Write from the computer’s HDD to the CD/DVD. Do not try to write from shared devices such as a LAN server or any other network device.
Operating Basics Disclaimer (DVD Super Multi (+-R DL) drive) ■ TOSHIBA does not bear responsibility for the following: ■ Damage to any CD-R/RW or DVD-R/-R DL/-RW/+R/+R DL/+RW/DVDRAM disc that may be caused by writing or rewriting with this product.
Operating Basics ■ ■ ■ ■ 16-bit operating systems, such as Windows 98SE and Windows Me, while in Windows NT4 you will need Service Pack 6 or later, and in Windows 2000, you will need Service Pack 2. In addition to this, some DVD-ROM and DVD-ROM / CD-R/RW drives cannot read this added data regardless of the operating system. TOSHIBA Disc Creator does not support recording to DVD-RAM discs to achieve this you should use Windows Explorer or another similar utility.
Operating Basics Video You can record video using Ulead DVD Movie FactoryMovie Factory® for TOSHIBA. When Using Ulead DVD Movie Factory® for TOSHIBA How to make a Labelflash DVD Simplified steps for making a Labelflash DVD: 1. Insert a Labelflash disc in DVD drive. Set PRINTING SIDE for underside. 2. Click Start → All Programs → DVD Movie Factory for TOSHIBA → Ulead DVD Movie Factory for TOSHIBA Laucher to launch DVD Movie Factory. 3. Click Print Disc Label → Label Printing. Ulead Label@Once is started.
Operating Basics 3. Add source from HD Disk by click Add Video files button to invoke browser dialog box. 4. Choose the source video then go to Next page to apply Menu. 5. After choose the menu template, press Next button to go to Burning Page. 6. Choose the output type then press Burn button. How to learn more about Ulead DVD Movie Factory® Please refer to the Help and Manual files for additional Ulead DVD Movie Factory information.
Operating Basics ■ Bump or cause vibration to the computer. ■ Use the Mode control button and Audio/Video control button to reproduce music or voice. ■ Open the DVD drive. ■ Install, remove or connect external devices, including items such as a SD/SDHC memory card, ExpressCard, Memory Stick/Memory Stick Pro card, MultiMediaCard, USB device, external monitor, or an optical digital device. ■ Please verify your disc after recording important data. ■ DVD-R/+R/+RW disc cannot be written in VR format.
Operating Basics Using the web camera Built-in web camera is provided with some models. This section describes the bundled webcam utility, which can capture still and video images. The web camera will auto-run when Windows starts. Please unstick the protective plastic-film before using the Web Camera.
Operating Basics Using the software The web camera software is pre-configured to start when you turn on Windows Vista; if you need to restart it go to Start → All Programs → Camera Assistant Software → Camera Assistant Software. VIDEO RECORDING AUDIO RECORDING CAPTURE STILL IMAGES FUNCTION DISPLAY WINDOW CAMERA RESOLUTION EFFECTS MUTE Figure 4-10 Using the Software User’s Manual Capture Still Image Click to see a preview of the captured image; you can also e-mail the image.
Operating Basics Settings Chooses from the : Options tab to change the tool position; the Picture tab to select picture output options such as size, export file and saving location; the Video tab to choose output settings such as Frame Rate, Size, Compression and the file save path; the Audio Device, Compression,Volume and file save path. Help Displays the help files for the software.
Operating Basics Disclaimer Toshiba does not guarantee that the face recognition utility technology will be completely secure or error-free. Toshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
Operating Basics Click the Next button to perform the verification test. 9. Perform the verification test. Face the screen as you do when you register. ■ If verification fails, click the Back button and re-register. Please refer to step 8 from step 6. 10. If verification is successful, click the Next button and register an account. 11. Register the account. Fill in the account registration fields.
Operating Basics Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition. Two authentication modes are provided. ■ AUTO Mode Login screen : If the face authentication tile is selected by default, you can log in without using the keyboard or mouse.
Operating Basics Modem The availability of this feature is depending on the model you purchased. This section describes how to connect and disconnect the internal modem to and from a telephone jack. The internal modem does not support voice functions. All data and fax functions are supported. ■ In case of a lightning storm, unplug the modem cable from the telephone jack ■ Do not connect the modem to a digital telephone line. A digital line will damage the modem.
Operating Basics Properties menu Click the icon with the secondary mouse button to display the following menu. Figure 4-12 The menu list (Windows Vista™) Setting You can enable or disable the following settings: AutoRun Mode The Region Select utility starts automatically when you start up the operating system. Open the Dialing Properties dialog box after selecting region. The dialing properties dialog box will be displayed automatically after you select the region. Location list for region selection.
Operating Basics 2. Plug the other end of the modular cable into a telephone jack. MODEM JACK TELEPHONE JACK Figure 4-13 Connecting the internal modem Do not pull on the cable or move the computer while the cable is connected. Disconnecting To disconnect the internal modem cable, follow the steps below. 1. Pinch the lever on the connector in the telephone jack and pull out the connector. 2. Disconnect the cable from the computer in the same manner.
Operating Basics ■ 11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adaptors are based on the draft release version 2.0, of the IEEE 802.11n specification. An adaptor with 11a/b, 11a/b/g or 11a/b/g/n can communicate on any of its supported formats; the actual connection will be based on the access point to which it connects.
Operating Basics It may not be possible to make a network connection to a specified network name using the ad hoc network function. If this occurs, the new network(*) will have to be configured for all computers connected to the same network in order to re-enable network connections. * Please be sure to use new network name. LAN The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T) or Fast Ethernet LAN (100 megabits per second, 100BASE-TX)(depending on model you purchased).
Operating Basics 3. Plug the other end of the cable into a LAN hub connector. Check with your LAN administrator before connecting to a hub. When the computer is exchanging data with the LAN, the LAN active indicator glows orange. When the computer is connected to a LAN hub but is not exchanging data, the link indicator glows green. Disconnecting LAN cable To disconnect the LAN cable, follow the steps below.
Operating Basics Moving the computer The computer is designed for rugged durability. However, a few simple precautions taken when moving the computer will help ensure trouble-free operation. ■ Make sure all disk activities are terminated before moving the computer. Check if the Disk indicator and external device indicator are off. ■ If a CD/DVD is in the drive, remove it. Also make sure the drawer is securely closed. ■ Turn off the power to the computer.
Chapter 5 The Keyboard The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with. Keyboards for numerous languages are available. There are four types of keys: typewriter keys, function keys, soft keys, and Windows special keys. Typewriter keys The typewriter keys, produce the uppercase and lowercase letters, numbers, punctuation marks, and special symbols that appear on the screen.
The Keyboard Function keys: F1 … F9 The function keys, not to be confused with FN, are the 9 keys at the top of your keyboard. These keys are dark gray, but function differently from the other dark gray keys. F1 through F9 are called function keys because they execute programmed functions when pressed. Used in combination with the FN key, keys marked with icons execute specific functions on the computer. See the section, Soft keys: FN key combinations, in this chapter.
The Keyboard Sleep Pressing FN + F3 switches the system to sleep mode. Hibernate Pressing FN + F4 switches the system to hibernation mode. Output Pressing FN + F5 changes the active display device. Brightness down Pressing FN + F6 decreases the computer’s display panel brightness in individual steps. Brightness up Pressing FN + F7 increases the computer’s display panel brightness in individual steps.
The Keyboard Zoom Pressing FN + SPACE changes the display resolution. TOSHIBA zooming utility (reduce) Pressing FN + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows. TOSHIBA zooming utility (enlarge) Pressing FN + 2 enlarges the icon size on the desktop or the font sizes within one of the supported application windows.
The Keyboard Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation. But, you can generate these characters using their ASCII codes. With the overlay on: 1. Hold down ALT. 2. Using the overlay keys, type the ASCII code. 3. Release ALT, and the ASCII character appears on the display screen. With the overlay off: 1. Hold ALT + FN. 2. Using the overlay keys, type the ASCII code. 3. Release ALT + FN, and the ASCII character appears on the display screen.
Chapter 6 Power and Power-up Modes The computer’s power resources include the AC adaptor and an internal battery. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power-up modes.
Power and Power-up Modes Power on AC adaptor not connected Battery charge is above low battery trigger point • Operates • LED: Battery off DC IN off Battery charge is below low battery trigger point • Operates • LED: Battery blinking orange DC IN off Battery charge is exhausted Computer goes into hibernation or shuts down (depending on the Toshiba power Management Utility Setting) No battery installed • No operation •LED: Battery off DC IN off Power off (no operation) Power indicators The Battery
Power and Power-up Modes DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected. Indicates the AC adaptor is connected and Green supplying proper power to the computer. No light Under any other conditions, the indicator does not light.
Power and Power-up Modes When the computer is powered off in hibernation and sleep mode, and the AC adaptor is not connected, the battery pack supply power to maintain data and programs in memory. If the battery pack is completely discharged, hibernation and sleep do not function and the computer loses all data in memory. One of the following messages appears when you turn on the power: The firmware has detected that a CMOS battery fail occurred.
Power and Power-up Modes Care and use of the battery pack The battery pack is a vital component of portable computing. Taking proper care of it will help ensure longer operating time on battery power as well as a longer life for your battery pack. Follow the instructions in this section carefully to ensure safe operation and maximum performance. Safety precautions Mishandling of batteries can cause death, serious injury or property damage.
Power and Power-up Modes explode or leak caustic liquid and cause death or serious injury. It could also fail or malfunction causing data lose. 8. Never expose the battery pack to abnormal shock, vibration or pressure. The battery pack’s internal protective device will fail, causing it to overheat, explode, ignite or leak caustic liquids possibly resulting in death or serious injury. 9. Never let a battery pack become wet.
Power and Power-up Modes leak, battery pack performance might deteriorate and the battery life might be shortened. 6. Be sure to monitor the remaining battery power. If the battery pack and real time clock battery discharge completely. Sleep and hibernation will not function and data in memory will be lose. Also, the computer might register an incorrect time and date. In this case, connect the AC adaptor to recharge the batteries. 7.
Power and Power-up Modes Procedures To recharge a battery pack while it is installed in the computer, connect the AC adaptor to the DC IN socket and plug the other end into a working outlet. The Battery indicator glows orange when the battery is being charged. Use only the computer connected to an AC power source or the optional TOSHIBA Batteries charger to charge the battery pack.
Power and Power-up Modes 3. Charge the battery until the Battery indicator glows white. Repeat the steps two or three times until the battery recovers normal capacity. Leaving the AC adaptor connected will shorten battery life. At least once a month, run the computer on battery power until the battery is fully discharged, then recharged the battery. Monitoring battery capacity Remaining battery power can be monitored in Power Options.
Power and Power-up Modes Retaining data with power off When you turn off your computer with fully charged batteries, the batteries retain data for the following approximate time periods.
Power and Power-up Modes Replacing the battery pack When the battery pack reaches the end of its operating life you will need to install a new one. If the Battery indicator flashes orange shortly after fully recharging the battery, the battery pack needs to be replaced. You might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source. This section explains how to remove and install battery packs.
Power and Power-up Modes 6. Slide the battery release latch to free the battery pack for removal, then lift up the battery pack. BATTERY RELEASE LATCH BATTERY PACK Figure 6-2 Slide the battery release latch and free the battery 7. Pull the battery pack forward to remove it. BATTERY PACK Figure 6-3 Removing the battery pack For environmental reasons, do not throw away a spent battery pack. Please return spent battery pack to your TOSHIBA dealer.
Power and Power-up Modes 2. Insert the battery pack. BATTERY PACK Figure 6-4 Installing the battery pack 3. Push the battery pack until it is firmly seated. 4. Slide the battery pack locking latch toward the lock position. Starting the computer by password To enter a password manually, follow these steps: 1. Turn on the power as described in Chapter 3, Getting Started. The following message appears: Enter Current Password At this point, the hot keys FN + F1 to F9 do not work.
Power and Power-up Modes Hot keys You can use hot keys FN + F3 to enter sleep mode and FN + F4 to enter hibernation mode. See Chapter 5, The Keyboard for details. Panel power on/off You can set up your computer so that power turns off automatically when you close the display panel. When you open the panel, power turns on in sleep or hibernation mode but not in boot mode.
Chapter 7 HW Setup and Passwords This chapter explains how to use TOSHIBA HW Setup program to configure your computer and how to set passwords. HW Setup TOSHIBA HW Setup allows you to configure settings for Display, CPU, Boot priority, Keyboard, USB, LAN, General and Password. If the supervisor password is set, access to the TOSHIBA HW Setup program can be prevented when the user password is used to log on to the computer.
HW Setup and Passwords General This window displays the BIOS version and contains two buttons: Default and About. Default Returns all HW Setup values to the factory settings. About Displays the HW Setup version. Setup This field displays the installed BIOS version and date. Password User Password This option allows you to set or reset the user password for power on. Changes or remove the password. (Default) Not Registered Registered Sets the password.
HW Setup and Passwords To delete a user password: 1. Select Not Registered to display the following prompt: Enter Password: 2. Enter the currently registered password. The character string you enter is displayed as a string of asterisks. Enter Password: **** 3. Click the OK button. If the character string you enter matches the registered password, the password option is reset and the display changes to: Not registered If they do not match, the following message appears. You must repeat step 1.
HW Setup and Passwords CPU Dynamic CPU Frequency Mode This option allows you to choose from the following settings: Dynamically Switchable CPU power consumption and clock speed automatic switching function is enabled. When the computer is in use, CPU operation is automatically switched when necessary. (Default) Always Low CPU power consumption and clock speed automatic switching function is disabled. The CPU always runs at low power consumption and low speed.
HW Setup and Passwords ExpressCard HDD boot is not supported. To change the boot drive, follow the steps below. 1. Hold down F12 and boot the computer. 2. Use the up/down cursor keys to select boot device you want and press ENTER. ■ If a supervisor password is set, the menu above does not appear when you use the user password to start the computer. ■ The selection method above does not change the boot priority settings in HW Setup.
HW Setup and Passwords Do not install or remove an optional memory module while Wake-up on LAN is enabled. Wake-up on LAN does not work without the AC adaptor. Leave it connected, if you are using this feature. Built-in LAN User’s Manual Enabled Enables built-in LAN functions. (Default) Disabled Disables built-in LAN functions.
Chapter 8 Optional Devices Optional devices can expand the computer’s capabilities and its versatility.
Optional Devices ExpressCard Installing an ExpressCard The ExpressCard slot is located on the left side of the computer. You can install one ExpressCard in the slot. Windows’ hot-install feature allows you to install ExpressCard while the computer’s power is on. Do not install an ExpressCard while the computer is in sleep or hibernation mode. Some cards might not work properly. To install an ExpressCard, follow the steps below. 1. Insert the ExpressCard. 2. Press gently to ensure a firm connection. 3.
Optional Devices Removing an ExpressCard To remove the ExpressCard, follow the steps below. 1. In Windows Vista™, open the Safely Remove Hardware icon on the system tray and disable the ExpressCard. 2. Press Eject button slightly to make the ExpressCard stretch out. 3. Grasp the ExpressCard and pull it out from the slot.
Optional Devices Multiple digital media card slot The computer is equipped with a multiple digital media card slot that can accommodate Secure Digital (SD)/ Secure Digital High Capacity (SDHC)/ Memory Stick (MS)/Memory Stick Pro (MS Pro)/Multi Media Card (MMC) memory cards. These memory cards allow you to easily transfer data from devices, such as digital cameras and Personal Digital Assistants, that use SD/SDHC/MS/MS Pro/MMC memory cards.
Optional Devices ■ Keep foreign objects out of the multiple digital media card slot. A pin or similar object can damage the computer's circuitry. ■ Make sure the SD/SDHC/MS/MS Pro/MMC card is oriented properly before you insert it. ■ Memory Stick Duo/PRO Duo and the Memory Stick adaptor are not compatible with the multiple digital media card slot. Do not insert Memory Stick Duo/PRO Duo into the slot. Data may be lost or damaged if you use any card other than those supported.
Optional Devices ■ Make sure the multiple digital media card slot indicator is out before you remove the card or turn off the computer’s power. If you remove the card or turn off the power while the computer is accessing the card you may lose data or damage the card. ■ Please do not remove the inserted memory card from the multiple digital media card slot while in sleep or in hibernation state. If you do, PC may become unstable or the data in the memory card may be lost.
Optional Devices Figure 8-5 Removing the cover 6. Insert the memory module into the connector on the computer. Press the module carefully and firmly to ensure a solid connection. 7. Push the module down so that it lies flat and is secured by two latches. Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems.
Optional Devices Figure 8-7 Pushing the memory module down 8. Seat the cover and secure it with one screw. 9. When you turn the computer on, it should automatically recognize the total memory capacity. Use the HW Setup program to verify that the added memory is recognized. If it is not recognized, check the module’s connection. Removing memory module To remove the memory module, make sure the computer is in boot mode then: 1. Turn the computer off and remove all cables connected to the computer.
Optional Devices Figure 8-8 Removing the memory module 7. Seat the cover and secure it with one screw. Additional battery pack (6 Cell and 9 Cell) You can increase the portability of the computer with additional battery packs (6 Cell: PA3536U-1BRS/PA3536U-1BAS, 9 Cell: PA3537U1BRS/PA3537U-1BAS). If you’re away from an AC power source, you can replace a low battery with a fully charged one. See Chapter 6, Power and Power-up Modes.
Optional Devices External monitor An external analog monitor can be connected to the external monitor port on the computer. The computer supports VGA and Super VGA video modes. To connect a monitor, follow the steps below. The hibernation and sleep feature can be used with an external monitor. Simply enable Resume and the computer will maintain the data as it is displayed on the external monitor. 1. Connect the monitor to the external monitor port. 2. Turn the monitor’s power on.
Optional Devices Figure 8-9 Connecting a HDMI cable 2. Plug the other end of the HDMI cable into the HDMI out port on your computer. Setting for display video on HDMI To view video on the HDMI device, be sure to configure the following settings otherwise you may find that nothing is displayed. ■ Be Sure to use the FN + F5 hot keys to select the display device before starting to play video. Do not change the display device while playing video.
Optional Devices Security lock A security lock enables you to anchor your computer to a desk or other heavy object to help prevent unauthorized removal of the computer. Attach one end of a cable to the desk and the other end to the security lock slot on the right side of the computer .
Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring. Problem solving process Resolving problems will be much easier if you observe the following guidelines: ■ Stop immediately when you recognize a problem exists. Further action may result in data loss or damage.
Troubleshooting Preliminary checklist Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. ■ Make sure you turn on all peripheral devices before you turn on the computer. This includes your printer and any other external device you are using. ■ Before you attach an external device, turn the computer off. When you turn the computer back on it recognizes the new device.
Troubleshooting Software The problems may be caused by your software or diskette. If you cannot load a software package, the media (usually a diskette) may be damaged or the program might be corrupted. Try loading another copy of the software. If an error message appears while you are using a software package, check the software documentation. These documents usually include a problem solving section or a summary of error messages. Next, check any error messages in the OS documentation.
Troubleshooting Self test When the computer starts up, the self-test will be run automatically, and the following will be displayed: TOSHIBA Leading Innovation>>> This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system. Depending on how the Boot Priority is set in the Hardware Setup, the computer tries to load first from drive A then from drive C, or first from drive C then from drive A.
Troubleshooting AC power If you have trouble turning on the computer with the AC adaptor connected, check the DC IN indicator. Refer to Chapter 6, Power and Power-up Modes for more information. Problem Procedure AC adaptor doesn’t power the computer (DC IN indicator does not glow green) Check the connections. Make sure the cord is firmly connected to the computer and a power outlet. Check the condition of the cord and terminals. If the cord is frayed or damaged, replace it.
Troubleshooting Battery If you suspect a problem with the battery, check the DC IN indicator as well as the battery indicator. For information on indicators and battery operation see Chapter 6, Power and Power-up Modes. Problem Procedure Battery doesn’t power the computer The battery may be discharged - connect the AC adaptor to recharge the battery. Battery doesn’t charge when the AC adaptor is attached (Battery indicator does not glow orange).
Troubleshooting Password Problem Procedure Cannot enter password Refer to the Password section in Chapter 7, HW Setup and Passwords. Keyboard Keyboard problems can be caused by your setup configuration. For more information refer to Chapter 5, The Keyboard and Chapter 7, HW Setup and Passwords. Problem Procedure Some letter keys produce numbers Check that the numeric keypad overlay is not selected. Press FN + F10 and try typing again.
Troubleshooting Hard disk drive Problem Procedur Computer does not boot from hard disk drive Check if a diskette is in the diskette drive or a CD/DVD is in the optical disc drive. Remove any diskette and/or CD/DVD and check Boot priority. Refer to Chapter 7, Boot Priority section. There may be a problem with your operating system files. Refer to your OS documentation. Slow performance Your files may be fragmented. Run SCANDISK and defragmenter to check the condition of your files and disk.
Troubleshooting Problem Procedure Some CD/DVDs run The software or hardware configuration may be correctly, but others do causing a problem. Make sure the hardware not configuration matches your software’s needs. Check the CD/DVD’s documentation. Check the type of CD/DVD you are using. Refer to Chapter 1, Introduction for more information. Check the region code on the DVD. It must match that on the drive. Region codes are listed in the Optical disc drive section in Chapter 2, The Grand Tour.
Troubleshooting Pointing device If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. Touchpad Problem Procedure On-screen pointer does The system might be busy. If the pointer is not respond to Pad shaped as an hourglass, wait for it to resume its operation normal shape and try again to move it. Double-tapping does not work Try changing the double-click speed setting in the mouse control utility. 1.
Troubleshooting USB mouse This section applies only with Windows Vista™ operating systems. Problem Procedure On-screen pointer does The system might be busy. If the pointer is not respond to mouse shaped as an hourglass, wait for it to resume its normal shape and try again to move it. operation Make sure the mouse is properly connected to the USB port. Double-clicking does not work Try changing the double-click sped setting in the mouse control utility 1.
Troubleshooting SD/SDHC/MS/MS Pro/MMC card Refer also to Chapter 8, Optional Devices. Problem Procedure Memory card error occurs Reseat the memory card to make sure it is firmly connected. Check the card’s documentation. You cannot write to the Make sure the card is not write protected. memory card You cannot read a file Make sure the target file is on the memory card inserted in the slot. If problems persist, contact your dealer.
Troubleshooting Sound system Problem Procedure No sound is heard Adjust the volume control dial. Check the software volume settings. Make sure the headphone connection is secure. Check Windows Device Manager. Make sure the sound function is enabled and that settings for I/O address, Interrupt level and DMA are correct for your software and do not conflict with other hardware devices that you may have connected to the computer. If problems persist, contact your dealer.
Troubleshooting Modem Problem Procedure Communication software can’t initialize modem Make sure the computer’s internal modem settings are correct. Refer to Phone and Modem Options in the Control Panel. You can hear a dial tone If the call is going through a PBX machine, make but can’t make a call sure the communication application’s tone dial detection feature is disabled. You can also use the ATX command.
Troubleshooting Sleep/Hibernation Problem Procedure The system will not Is Windows Media Player open? The system enter sleep/hibernation might not enter sleep/hibernation, if Windows Media Player is either playing a selection or finished playing a selection. Close Windows Media Player before you select sleep/hibernation. If problems persist, contact your dealer. LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN HUB.
Troubleshooting Recovery discs User’s Manual Problem Procedure The following message appears when executing Recovery Disc Creator. [The Recovery Disc Creator can not be launched because there is no recovery partition.] You will see this message if you have previously chosen to remove the partition and are trying to create Recovery Media. When there is no recovery partition, the Recovery Disc Creator cannot make Recovery Media.
Troubleshooting TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
Troubleshooting Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed on the below. Outside of Europe Europe Australia TOSHIBA Australia Pty. Ltd. Information Systems Division 84-92 Talavera Road North Ryde N.S.W. 2113 Sydney Germany & Austria TOSHIBA Europe (I.E.) GmbH Geschäftsbereich, Deutschland-Österreich Hammfelddamm8, D-41460 Neuss, Germany Canada TOSHIBA of Canada Ltd.
Chapter 10 Disclaimers This chapter slates the Disclaimer(s) information applicable to TOSHIBA computers. CPU Central Processing Unit (CPU) Performance Disclaimer.
Disclaimers Under some conditions, your computer product may automatically shutdown. This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions. To avoid risk of lost data, always make back-up copies of data by periodically storing it on an external storage medium. For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation.
Disclaimers Battery life Battery life may vary considerably depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components. Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
Disclaimers Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed. Non-applicable icons Certain notebook chassis are designed to accommodate all possible configurations for an entire product series.
Appendixes Table of Contents Appendix A Specifications................................................................................ A-1 Appendix B Display Controller ........................................................................ B-1 Appendix C V.90/V.92......................................................................................... C-1 Appendix D Wireless LAN.................................................................................
Appendix A Specifications This appendix summarizes the computer’s technical specifications.
Specifications Built-in modem The ability of this feature is depending on the model you purchased. Network control unit (NCU) Type of NCU AA Type of line Telephone line (analog only) Type of dialing Pulse Tone Control command AT commands EIA-578 commands Monitor function Computer’s speaker Communication specifications User’s Manual Communication system Data: Fax: Full duplex Half duplex Communication protocol Data ITU-T-Rec (Former CCITT) Bell Fax ITU-T-Rec (Former CCITT) V.21/V.22/V.
Appendix B Display Controller Display controller The display controller interprets software commands into hardware commands that turn particular pixels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors. A high-resolution external monitor connected to the computer can display up to 2048 horizontal and 1536 vertical pixels at up to 16M colors.
Appendix C V.90/V.92 The TOSHIBA internal modem uses V.90 technology. The modem is capable of downstream speeds of 56Kbps (kilobits per second) when connected to an Internet service provider that supports V.90/V.92. As with any modem, the actual throughput (speed of data transfer) depends on analog telephone line conditions, which can vary considerably. Therefore, many users will experience throughput in the range of 32-44Kbps under normal telephone line conditions. Upstream data flows at the V.34 rate. V.
V.90/V.92 Table Result codes for a V.90 connection No.
V.90/V.92 V42bis V.42 error control and V.42bis data compression V42 V.42 error control only NoEC No error control protocol AT Command -V90=* V.90 Dial Line Rate -V90 sets the maximum V.90 downstream that the modem attempts to connect User’s Manual -V90=0 V.90 disabled -V90=1 V.
Appendix D Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card specifications Form Factor Compatibility Network Operating System ■ Mini Card ■ IEEE 802.11 Standard for Wireless LANs ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The ‘Wi-Fi CERTIFIED’ logo is a certification mark of the Wi-Fi Alliance.
Wireless LAN Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4 GHz and 5 GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment. Refer to the sheet Information to the User for regulatory information that may apply in your country/region. R-F Frequency ■ Band 5 GHz (5150-5850 MHz) (Revision A, draft N) ■ Band 2.
Wireless LAN When installing Wireless LAN cards, the channel configuration is managed as follows: ■ For wireless clients that operate in a Wireless LAN infrastructure, the Wireless LAN card will automatically start operation at the channel identified by the Wireless LAN Access Point. When roaming between different access points the station can dynamically switch to another channel if required.
Wireless LAN countries/regions that in which these channels can be used. User’s Manual *3 These channels are available to A/B/G combo type only. *4 Available Area: US (USA, CANADA) only.
Appendix E AC Power Cord and Connectors The AC input plug of power cord must be compatible with various international AC power outlets. Power cords need to meet the local standards and the specifications listed as below: Length: Wire size: Current rating: Voltage rating: Minimum 1.7 meters Minimum 0.75 mm2 Minimum 2.
AC Power Cord and Connectors In Europe, two conductors power cords must be VDE type, H05VVH2-F or H03VVH2-F; while three conductors be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be 2-15P (250V) or 1-15P (125V); while three pin be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II.
Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference.
Glossary I/O: input/output IrDA: Infrared Data Association IRQ: interrupt request KB: kilobyte LCD: liquid crystal display LED: light emitting diode LSI: large scale integration MB: megabyte OCR: optical character recognition (reader) PCB: printed circuit board PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock SCSI: small computer system interface SIO: serial input/output TFT: thin-film transistor UART: universal asynchrono
Glossary ANSI: American National Standards Institute. An organization established to adopt and define standards for a variety of technical disciplines. For example, ANSI defined the ASCII standard and other information processing requirements. antistatic: A material used to prevent the buildup of static electricity. application: A group of programs that together are used for a specific task such as accounting, financial planning, spreadsheets, word processing and games.
Glossary C cache memory: High speed memory which stores data that increases processor speed and data transfer rate. When the CPU reads data from main memory, it stores a copy of this data in cache memory. The next time the CPU needs that same data, it looks for it in the cache memory rather than the main memory, which saves time. The computer has two cache levels. Level one is incorporated into the processor and level two resides in external memory.
Glossary Composite Video (YUV): A standard video signal used to transmit images, e.g. from a VCR to a TV. computer program: A set of instructions written for a computer that enable it to achieve a desired result. computer system: A combination of hardware, software, firmware, and peripheral components assembled to process data into useful information. configuration: The specific components in your system (such as the terminal, printer, and disk drives) and the settings that define how your system works.
Glossary Digital Audio: An audio compression standard that enables high-quality transmission and real-time playback of sound files. disk drive: The device that randomly accesses information on a disk and copies it to the computer’s memory. It also writes data from memory to the disk. To accomplish these tasks, the unit physically rotates the disk at high speed past a read-write head. disk storage: Storing data on magnetic disk. Data is arranged on concentric tracks much like a phonograph record.
Glossary escape: 1) A code (ASCII code 27), signaling the computer that what follows are commands; used with peripheral devices such as printers and modems. 2) A means of aborting the task currently in progress. escape guard time: A time before and after an escape code is sent to the modem which distinguishes between escapes that are part of the transmitted data, and escapes that are intended as a command to the modem. execute: To interpret and execute an instruction.
Glossary hardware: The physical electronic and mechanical components of a computer system: typically, the computer itself, external disk drives, etc. See also software and firmware. hertz: A unit of wave frequency that equals one cycle per second. hexadecimal: The base 16 numbering system composed of the digits 0 through 9 and the letters A, B, C, D, E, and F. host computer: The computer that controls, regulates, and transmits information to a device or another computer.
Glossary K: Taken from the Greek word kilo, meaning 1000; often used as equivalent to 1024, or 2 raised to the 10th power. See also byte and kilobyte. KB: See kilobyte. keyboard: An input device containing switches that are activated by manually pressing marked keys. Each keystroke activates a switch that transmits a specific code to the computer. For each key, the transmitted code is, in turn, representative of the (ASCII) character marked on the key.
Glossary motherboard: A name sometimes used to refer to the main printed circuit board in processing equipment. It usually contains integrated circuits that perform the processor’s basic functions and provides connectors for adding other boards that perform special functions. Sometimes called a main board. N non-system disk: A formatted floppy diskette you can use to store programs and data but you cannot use to start the computer. See system disk.
Glossary peripheral component interconnect: An industry standard 32-bit bus. peripheral device: An I/O device that is external to the central processor and/or main memory such as a printer or a mouse. Péritel: Péritel is a 21-pin connecting cable/port system that allows images and high-quality stereo sound (including Dolby® Pro-Logic sound formats) to be sent from one audio-visual device to another. It is also known as a “SCART connector” or “Euro connector”. pixel: A picture element.
Glossary S SCSI: Small Computer System Interface is an industry standard interface for connection of a variety of peripheral devices. SD Card: Secure Digital cards are flash memory widely used in a variety of digital devices such as digital cameras and Personal Digital Assistants. SECAM L: SECAM (Sequential Color Memory) is a broadcasting standard used in France. serial communications: A communications technique that uses as few as two interconnecting wires to send bits one after another.
Glossary U Universal Serial Bus: This serial interface allows you to communicate with several devices connected in a chain to a single port on the computer. V VGA: Video Graphics Array is an industry standard video adaptor that allows you to run any popular software. volatile memory: Random access memory (RAM) that stores information as long as power is supplied to the computer. W warm start: Restarting or resetting a computer without turning it off.
Index A AC adaptor, 1-6, 2-5, A-1 DC IN 19V port, 2-4 additional, 1-13, 8-9 connecting, 3-2 problems, 9-5 safety instructions, -ii, -xxix ASCII characters, 5-5 Auto power on, See Power B Battery charging, 6-7 indicator, 2-10 life, 10-3 monitoring capacity, 6-9 Real Time Clock battery, 1-6, 6-4 retention time, 6-10 types, 6-3 Battery pack, 1-6, 1-13, 6-3 additional, 8-9 extending battery life, 6-10 indicator, 6-2 location, 2-6 operating time, 6-9 problems, 9-6 replacing, -xviii, 6-11 safety instructions, -i
Index External monitor, 8-10 controlle, B-1 HW Setup, 7-3 port, 1-6 problems, 9-12 F FN + 1 (TOSHIBA zooming utility reduce), 5-4 FN + 2 (TOSHIBA zooming utility enlarge), 5-4 FN + ESC (sound mute), 5-2 FN + F1 (lock), 5-2 FN + F2 (power plan), 5-2 FN + F3 (sleep), 5-3 FN + F4 (hibernate), 5-3 FN + F5 (output), 5-3 FN + F6 (brightness down), 5-3 FN + F7 (brightness up), 5-3 FN + F8 (wireless), 5-3 FN + F9 (touchpad), 5-3 FN + SPACE (zoom), 5-4 Function button, 4-6 Function keys, 5-2 H Hard disk drive, 1-
Index Memory, 1-3, 10-2 expansion, 1-13, 8-6 installing module, 8-6 removing module, 8-8 Microphone, 1-6 problems, 9-13 using, 4-20 Microprocessor, See Processor Modem, 1-7, 4-24, A-2, C-1 connecting, 4-25 disconnecting, 4-26 problems, 9-14 properties menu, 4-25 region selection, 4-24 Moving the computer, 4-30 Multiple digital media card slot using, 8-4 O Optical disc drives using, 4-2 P Password power on, 1-8 problems, 9-7 starting the computer with, 6-13 user, 7-2 PC card location of slots, 2-3 Pointin
Index Sleep mode, 1-9 problems, 9-15 setting, 3-6 Sound system, 1-7 headphone, 1-6, 2-2 microphone, 2-2, 5-2, 5-3, 5-4 speaker, 2-7 volume control, 2-2 T TOSHIBA Assist, 1-11 TOSHIBA Disc Creator, 4-13 TOSHIBA PC Diagnostic Tool, 1-10 TOSHIBA support, 9-17 TOSHIBA zooming utility, 1-10 Touchpad using, 4-1 U USB location, 2-3, 2-4 USB device, 1-6 V Video RAM, 1-3 Volume control, See Sound system W Wireless, 4-27 Wireless LAN, 1-7 indicator, 4-27 using, 4-26 User’s Manual Index-4
