Magnia 3030 User’s Guide ™
iii Model: Magnia3030 FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
iv The software is owned by Adaptec, Inc. and is protected by United States copyright laws and international treaty provisions. You may not alter or remove any copyright notices which Adaptec, Inc. has caused to appear in the software or documentation. Export Administration Regulation This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and may be subject to the approval of the U.S. Department of Commerce prior to export.
v TOSHIBA EU Declaration of Conformity EU Übereinstimmugserklärung Déclaration de conformité UE Declaración de conformidad de la UE Dichiarazione di conformità UE EU Försäkran om Överensstämmelse Toshiba declares, that the product: SYU3680U/SYU3689U conforms to the following Standards: Toshiba erklärt, daβ das Produkt: SYU3680U/SYU3689U folgenden Normen entspricht: Toshiba déclarent que le produit cité ci-dessocus: SYU3680U/SYU3689U est conforme aux normes suivantes: Toshiba declaran que el producto: SYU3
Introduction Key features of the Magnia 3030 Allows you to install up to two Pentium III processors (600, 700 or 800 MHz) CPU with 256 KB of built-in secondary cache memory Main memory expandable to a maximum of 2 GB 40X-speed CD-ROM drive installed as standard Server setup assist software “Toshiba Server Setup Tool” included Network adapter which supports Wake on LAN Automatic shutdown by turning off the power switch (Windows NT/2000) Rack-mountable body which provides the server with inst
viii About this guide This guide introduces the Magnia3030’s features and explains how to set up, configure, and maintain the server. Please read through the guide to gain an overall understanding of operating procedures and safety precautions before you use the Magnia3030 server. Safety cautions All safety instructions must be read carefully and must be fully understood, before attempting to use your Toshiba Magnia Series Server Rack.
ix Other icons used Additional icons highlight other helpful or educational information: TECHNICAL NOTE: This icon provides technical information about the server which, while not essential, may be of interest to you. HINT: This icon denotes helpful hints and tips. DEFINITION: This icon indicates the definition of a term used in the text. Other documentation The server comes with the following documentation: The Magnia™ 3030 User’s Guide contains the technical information about how the server works.
x Maintenance contracts Periodic maintenance and inspection is essential for keeping the server fully operational and assuring its safe use. Toshiba recommends taking out a maintenance contract for this purpose.
Contents Chapter 1: Getting Started ............................................................... 2 Checking the items included with the server ................................ 2 Mounting optional internal devices................................................ 3 Environmental considerations ....................................................... 3 Pedestal model/rack model....................................................... 3 Pedestal model..............................................................
xii Removing the top panel (for rack models)............................. 26 Replacing the side panel (for pedestal models)..................... 26 Replacing the top panel (for rack models) ............................. 27 Setting up server security............................................................ 28 No access................................................................................ 28 Limited access......................................................................... 28 Full access....
xiii Turning off the power by means of the shortcut switch.......... 50 Abnormal system shutdown.................................................... 50 Chapter 2: Installing and Removing Hardware.............................. 53 Installing and Removing Optional Devices................................. 53 Before starting operation......................................................... 53 Installing/removing an optional device....................................
xiv Chapter 3: System Configuration Setup ...................................... 105 SSU (System Setup Utility)....................................................... 105 Startup of SSU (System Setup Utility).................................. 106 SSU Main Menu.................................................................... 107 Entry of Password................................................................. 108 Assignment of Resources (Resources) ...............................
xv Chapter 4: Installing Software ...................................................... 155 Windows NT Server 4.0............................................................. 155 For installing the Windows NT Server 4.0 manually............ 155 Selecting the disk driver ........................................................ 156 Selecting the Onboard Network Adapter driver ................... 157 Installing the display driver....................................................
xvi The FDD lamp does not light up........................................... The HDD status indicators do not light up............................ The magnetic disk unit does not respond ............................ The system status indicators do not function properly ........ The power switch does not function after abortion.............. Toshiba Technical Support ........................................................ 193 193 193 194 194 195 Appendix A: Specifications ................................
xvii
Chapter 1 Checking the items included with the server ............................ 2 Mounting optional internal devices ............................................ 3 Environmental considerations .................................................... 3 Power requirements ..................................................................... 5 Front view (with the front doors closed) ................................... 6 Front view (with the front doors opened) .................................. 7 Rear view .
Getting Started This chapter describes how to set up the server to have it ready for use. Checking the items included with the server Check the items in the package against the attached check sheet. For the way to unpack the carton(s), refer to Quick Start Card included with the product. If any of them is missing or damaged, please contact the Toshiba dealer as soon as possible. NOTE:The check sheet provides a listing of all standard accessories and their respective quantities.
Getting Started Mounting optional internal devices 3 Mounting optional internal devices If you have purchased an optional internal device together with the server, install it before setting up the server. See “Mounting and removing optional devices” If you feel it difficult to install an optional device yourself, always ask an authorized Magnia service provider to do it. (A service fee is charged for.
4 Getting Started Environmental considerations - Ambient temperature: 50 to 95°F (10 to 35°C) (Pedestal model) 50 to 89°F (10 to 32°C) (Rack model) - Ambient humidity: 30 to 80%Rh (No condensation) NOTE: To avoid condensation when the room temperature is too high or too low, wait about one hour after the room temperature has fallen within a range of 50 to 95°F (10 to 35°C) before using the server. Keep the server free from condensation during use and storage.
Getting Started Power requirements 5 Power requirements The EPS and EPS-R cages of this system have 6.3 A and 10 A over-current protective circuits, respectively. Before plugging the power cable to a wall outlet, especially if your server is a rack model, make sure of the capacity of the power supply (current rating of the wall outlet) and that of the over-current protector (current rating of the circuit breaker). Whenever you have a question about wiring etc.
6 Getting Started Front view (with the front doors closed) Front view (with the front doors closed) Power on/off ( Disk ( ) ) Auto SD/Remote ( Fault ( Off ) System status indicators ) Lock Front view with the front doors closed Key-operated lock The front doors can be locked in three levels; full access, limited access and no access, which depend on the direction of the keyhole. When the lower door is locked, you cannot access the side panel lock. See “Setting up server security” on page 28.
Getting Started Front view (with the front doors opened) Front view (with the front doors opened) (1) Front door (upper) (3) Device bay CD-ROM drive (6) System status indicators NMI ( ) Reset ( ) (5) Operation Sleep ( ) switches Power ( ) (4) Floppy disk drive NMI (7) Hard disk drive (8) HDD status indicator (9) Side panel lock (2) Removable door hinge (10) Front door (lower) Front view of the pedestal model Front view of the rack model 7
8 Getting Started Front view (with the front doors opened) (1) Upper door security The upper door provides access to the operation switches, the Device bay (including the CD-ROM drive) and the floppy disk drive. The upper door can also be locked with the lock in the lower door. (2) Removable door hinges The lower door can be removed by unhooking its hinge. (3) Device bay The Device bay can accommodate up to 3 optional 5.25-inch devices, including the built-in CD-ROM drive.
Getting Started Front view (with the front doors opened) 9 Eject button (button on the right side) Used to slide the disk tray in or out of the CD-ROM drive. NOTE: The button on the left side is inoperative with this system. Eject hole Used to forcefully eject the disk tray if it does not slide out while you press the eject button. Insert a fine wire (e.g., straightened paper clip) into this hole to forcefully eject the tray.
10 Getting Started Front view (with the front doors opened) Label How to hold a CD-ROM When setting a CD-ROM on the tray, place it the labelled surface up. After using a CD-ROM, return it to its case and keep it in a place not exposed to high temperatures. Do not bend a CD-ROM nor put anything on top of it. When a CD-ROM gets dirty, wipe it softly with a dry soft cloth. (4) Floppy disk drive The floppy disk drive (FDD) supports two floppy-disk formats; 3.5" 2HD (1.44 MB) and 3.5" 2DD (720 KB).
Getting Started Front view (with the front doors opened) 11 FDD lamp Lit up while the floppy disk drive is reading or writing data. Eject button Used to eject the floppy disk. NOTE: The FDD lamp is lit while data is being read or written. When it is lit, do not turn off the server, nor press the eject button nor reset the server. Otherwise, data recorded on the floppy disk might be lost or corrupted. After using the floppy disk drive, always remove the floppy disk from it.
12 Getting Started Front view (with the front doors opened) Write-protection Every 3.5" floppy disk has a write-protector to avoid data from being overwritten. To write-protect a floppy disk Slide the write-protect tab outward as shown in the figure (1) to avoid data from being overwritten. To cancel the write-protection Slide the write-protect tab inward as shown in the figure (2) to allow data to be overwritten. In either case, move the write-protect tab until it clicks into place.
Getting Started Front view (with the front doors opened) NMI ( NMI Reset ( 13 ) ) Sleep ( ) Power ( ) Operation switches NMI switch NMI This switch is provided exclusively for the authorized Magnia service provider. Reset switch Press this button to reset the server. Use a fine wire etc. to press this switch. Sleep switch Allows you to switch the system between normal operation mode and power saving mode (sleep mode). *1 Power switch Press this button to turn on or off the server. ON ...
14 Getting Started Front view (with the front doors opened) NOTE: To use the sleep switch, enable it in advance, using Sensor Data and LCD Setup Tool. See “Sensor Data and LCD Setup Tool” on page 146. In security mode, the power switch and the reset switch are inoperative. To enable these switches, you need to enter the user password. The way to switch on and off the server varies depending on the OS installed on it. See “Switching On the Server” on page 39 and “Switching Off the Server” on page 47.
Getting Started Front view (with the front doors opened) 15 Indicator (lamp) Status Meaning Power Off Out of operation (AC power not supplied) Lit amber Out of operation (AC power supplied) or power on (for EPS-R models only) Flashing green In power saving mode (sleep mode) Lit green In operation Off Out of operation Flashing amber Disk array being rebuilt (Valid only when the RAID controller is in use.) Lit amber Disk failure occurred (Valid only when the RAID controller is in use.
16 Getting Started Front view (with the front doors opened) NOTE: If any trouble has occurred, contact an authorized Magnia service provider. Lamp indication in case of the occurrence of an EPS-R cage failure or cooling fan unit failure A power supply module and cooling fan modules can be added to the EPS-R cage and the cooling fan unit, respectively, to make them redundant.
Getting Started Front view (with the front doors opened) 17 Troubleshooting by means of the Fault lamp The Fault lamp flashes in several ways to indicate how the system operates or what component has failed. It flashes amber if a failure has occurred, while it flashes green and amber alternately when the system is running in downgraded mode. Also, the Fault lamp allows you to locate the failed module by the green-to-amber flashing ratio. The Fault lamp flashes as described below.
18 Getting Started Front view (with the front doors opened) The Automatic Shutdown function operates on Windows NT only and is controlled by the SMC board and the automatic shutdown program; it does not operate on any operating system other than Windows NT. (7) Hard disk drive This server can accommodate up to 6 hard disk drives. For each hard disk drive, a DC Power lamp and a Status lamp are provided on its slot.
Getting Started Front view (with the front doors opened) 19 NOTE: When a Status lamp is lit amber, the corresponding hard disk drive may be faulty. If it is found to be defective, replace it. If your system has a built-in RAID controller, you can replace the faulty drive without interrupting the system operation. Shock and vibration might damage hard disk drives, causing the loss or corruption of the data and programs recorded on them. So always handle them carefully.
20 Getting Started Rear view Rear view Power supply AC wall outlet DC operate switch Securing loop Standard EPS-R unit Additional EPS-R unit I/O connectors Expansion slot EPS model EPS-R model Rear view of the server Power supply This system supports two types of power supply units; EPS-R cage that can be expanded to make the system redundant and EPS cage that cannot be expanded. Every EPS-R model has a built-in EPS-R unit as standard.
21 Getting Started Rear view NOTE: EPS models cannot be transformed to EPS-R models, and vice versa. Security loop (Applicable only to EPS-R models) It is advisable to attach the security plates to prevent the power supply module(s) from being removed without authorization. See “Access to the rear of the server (for EPS-R models)” on page 29. I/O connectors Plug the cables of peripheral devices into their respective I/O ports.
22 Getting Started Rear view (5) USB connector ( ) Used to connect a device compliant with USB (Universal Serial Bus) standard. (6) RGB connector ( ) Used to connect a display. (7) Communication lamp (ACT) Link lamp (LNK) Indicates the communication status. Lit yellow ... Connected successfully but waiting Flashing yellow ... Data being transferred Off ... Network cable not connected or incorrectly connected (8) Speed lamp (100TX) Indicates the baud rate. Lit green ... 100 Mbps Off ...
Getting Started Rear view 23 AC wall outlet and DC operate switch Plug the AC power cable into an AC wall outlet. Each EPS-R cage has an DC operate switch. DC operate switch Expansion slot The server has a total of 7 expansion slots for expansion cards; 6 PCI slots and 1 ISA slot. Power supply unit slot (for EPS-R models only) Installing an additional power supply module in this slot imparts redundancy and load sharing ability to the power supply unit.
24 Getting Started Removing the front doors Removing the front doors Follows these steps to remove the front doors. 1 Open both the upper and lower doors. 2 Lift up the lower door to unhook the hinges. Removing the front doors Removing and replacing the server panels To mount some optional devices inside the server, you need to remove the side panel if your server is a pedestal model or the top panel if your server is a rack model.
Getting Started Removing and replacing the server panels 25 Removing the side panel (for pedestal models) Follow these steps to remove a side panel. 1 Shut down the server and turn off the power switch if it is in operation. 2 If your server is an EPS model, unplug the power cable. 3 If your server is an EPS-R model, turn off the DC operate switch on the back of the server, and then unplug the power cable. 4 Release the security lock and open the upper and lower front doors.
26 Getting Started Removing and replacing the server panels Removing the top panel (for rack models) Follow these steps to remove the top panel. 1 Shut down the server and turn off the power switch if it is in operation. 2 If your server is an EPS model, unplug the power cable. 3 If your server is an EPS-R model, turn off the DC operate switch on the back of the server, and then unplug the power cable. 4 Unplug the display cable, keyboard cable, etc., as appropriate. 5 Remove the 2 thumbscrews.
Getting Started Removing and replacing the server panels 27 NOTE: Be sure to lock the side panel after replacing it to the server. The side panel might come off accidentally if it is not locked. Replacing the top panel (for rack models) Follow these steps to replace the top panel. 1 Replace the top panel to the server carefully so that it does not catch any cable. 2 Turn the side panel lock key to the horizontal position to lock the top panel.
28 Getting Started Setting up server security Setting up server security If your server is a pedestal model, you can adjust its security in 3 levels (no access, limited access and full access) because the upper and lower front doors can be locked separately. Both the front doors can be removed completely by unhooking their hinges. No access Limited access Full access No access When both the doors are closed and locked, only the system administrator can access the server function.
Getting Started Setting up server security 29 Full access When both the front doors are unlocked, all users can access the server function. To permit full access to the server: Insert the key into the lower door lock and turn it to the Full Access position (bottom) ( ). Access to the rear of the server (for EPS-R models) To prevent access to the rear of the server and unauthorized removal of the power supply module, attach the security plates.
30 Getting Started Inside the server Inside the server (3) CPU slot (6) Memory slots Power supply unit Device bay (2) Fan duct and cooling fan (exhaust fan) (4) SMC board Hard disk drive (7) Expansion slots (1) Motherboard (2) Cooling fan (air-intake fan) (5) Internal battery Inside the server (1) Motherboard The motherboard can contain 2 CPU modules, 4 memory modules, 6 PCI expansion cards and 1 ISA expansion card at the maximum.
Getting Started Inside the server 31 NOTE: Installation and removal of the cooling fans require special techniques and knowledge. So instead of installing or replacing it yourself, ask an authorized Magnia service provider for it. (A service fee is charged for.) Be careful not to block the air inlet or outlet of any cooling fan. (3) CPU slots Used to mount CPU modules. See “CPU Module” on page 67.
32 Getting Started Maintenance Maintenance Maintenance of the server If the outside of the server has been dirty or stained, wipe it out with soft cloth. If it is severely dirty, moisten soft cloth with water and lightly wipe out dirt with it. If benzine, thinner or the like is used for cleaning or a chemical such as an insecticide is applied onto the surface, the server may be deformed or discolored. It is recommended to keep the packing case for transport of the server in the future.
Getting Started Maintenance Ball lock dial 33 Ball Dismantling the mouse 3 Carefully wipe dust out of the roller inside the mouse with dry soft cloth. Roller Cleaning the roller 4 Wash the ball with water or neutral detergent. 5 Dry up the ball and restore it in the mouse. 6 Set the ball lock dial on the bottom of the mouse and turn it in the direction of the arrow (clockwise) until it clicks.
34 Getting Started Maintenance NOTE: Don’t remove any part other than the ball and ball lock dial from the mouse. Maintenance of the display Dust accumulates on the display screen because of static electricity. Wipe down the display screen with dry soft cloth regularly. Don’t use wet cloth for cleaning it.
Getting Started Connecting Peripheral Devices 35 Connecting Peripheral Devices There are I/O connectors for connecting peripheral devices such as a keyboard, mouse, display and so on on the back of the server. Properly connect the peripheral devices to the I/O connectors before turning on the server. Connect peripheral devices to the server according to the following procedure. 1 Make sure that all the power switches of the server and external units are turned off.
36 Getting Started Connecting the Power Cable WARNING: When connecting optional units, be sure to use Toshiba’s genuine parts or those recommended by Toshiba. If something other is connected to the server, it may cause an outbreak of fire. For details of optional parts, contact an authorized Magnia service provider. NOTE: When connecting and disconnecting an interface cable, be sure to hold the cable connector.
Getting Started Connecting the Power Cable 37 Clamp 4 Plug the power cable into an AC outlet or the power output connector of an uninterruptive power supply (UPS). WARNING: Be sure to use the power cable supplied with the server. Using another power cable may cause an outbreak of fire. Plug the power cable into an AC outlet with an earth line. If the power cable is plugged into an unspecified AC outlet, it may cause an outbreak of fire or electric shock.
38 Getting Started Connecting the Power Cable NOTE: Before plugging the power cable into an AC outlet, check to see if the AC outlet has enough current capacity to cover the whole power consumption of the server system. If the power consumption exceeds the capacity of the AC outlet, it may cause the equipment to be damaged or to catch fire.
Getting Started Switching On the Server 39 Switching On the Server NOTE: When turning on the server again, turn on the power switch (and the DC operate switch on the back of the server for the EPS-R model) at least 10 seconds after the power switch (and the DC operate switch) was last turned off. If the server is switched on again within 10 seconds after it was switched off last, it may cause malfunction of the server or trouble with it.
40 Getting Started Switching On the Server Turning on the server by the “Wake On LAN” function This server has the “Wake On LAN” function that the server can be started up by a client who is in connection with the network interface card. Setting up the server The server has a jumper switch to enable or disable the “Wake On LAN” function on the mother board. This jumper switch is initially set at the disabling position on shipment of the server.
Getting Started Power On Self-Test (POST) 41 Power On Self-Test (POST) When the power switch on the front panel is pressed after the DC operate switch on the back of the server was turned on (DC operate switch is mounted only in the EPS-R model), the server is turned on and the “POST (Power On Self-Test)” (self-diagnosing function) is automatically executed. The mother board, microprocessor, memory, keyboard and some of the peripheral devices are automatically checked by the POST.
42 Getting Started Starting Up the System Starting up by the hard disk drive unit (in the case the OS has been installed) For starting up the server by the hard disk drive unit, follow the procedure mentioned below. 1 Make sure that neither floppy disk nor CD-ROM that is capable of starting up the server is not set in each drive unit. 2 Turn on the power switch. NOTE: The CD-ROM can be ejected from the CD-ROM drive unit only when the system is turned on.
Getting Started BIOS Setup 43 BIOS Setup Initial system setting on shipment can be changed by the BIOS setup menu. The BIOS setup can be performed regardless of presence or absence of the operating system. Values entered by the BIOS setup are written in the CMOS and the flash memory, and reset values come into effect when the server is restarted. Those values are used as the reference for execution of the POST.
44 Getting Started Setup of System Configuration Setup of System Configuration If the system is used as it was configured at the factory, it was properly set up before shipment. However, if something optional is added to the system after shipment or it is desired to change the operating condition properly for use, it is required to set up the system once again. There are the following utilities prepared for setup of the system configuration. See “Chapter 3. System Configuration Setup” on page 105.
Getting Started Setup of Disk Array (RAID) 45 Setup of Disk Array (RAID) When a RAID controller is installed in the system after purchase or it is built in the server before delivery, it is required to set the disk array (RAID). When “Simple setup” is selected from the “Selection of RAID configuration” during execution of the “Setup” of the Toshiba Server Setup Tool, the RAID controller utilities have no need of operation because the RAID is configured by minimum setting in this case.
46 Getting Started Installing Software Application Installation”, some of the above-mentioned programs can be automatically installed after installing the Windows NT/2000. For details of installation of the OS, automatic shutdown function, See “Toshiba Server Setup Tool User’s Guide”. For details of installation of the EMP console application: See Chapter 5 “Emergency Management Port” on page 175.
Getting Started Switching Off the Server 47 Switching Off the Server The method to switch off the server varies depending on the operating system used. Depending on the operating system switch off the server by the normal method or the automatic shutdown function. Be sure to use only one method of the two mentioned above every time. If the two methods are mixed, the server may fail in the normal shutdown operation.
48 Getting Started Switching Off the Server Using the automatic shutdown function The automatic shutdown function is usable only when the server runs on the Windows NT/2000 operating system. If the power switch is pressed on another operating system, the server is immediately switched off without preliminary process necessary for shutdown.
Getting Started Switching Off the Server 49 Notes on use of the automatic shutdown function Hints on operation of the power switch If the power switch is operated during operation of the operating system or shutdown operation or the power switch is operated in a wrong way, it may cause malfunction of the server. Follow the instructions mentioned below for securing steady operation of the system.
50 Getting Started Switching Off the Server Load to the system If the server is shut down by the power switch operation as the system is loaded high, the shutdown operation does not start immediately after the power switch is released from depressing when the intermittent buzzer sound changes into the continuous sound. Though the waiting time depends on the degree of the load to the system, it occasionally takes 30 seconds to 1 minute to start the shutdown operation. Wait for a while in this case.
Getting Started Switching Off the Server 51
Chapter 2 Installing and Removing Optional Devices ............................. 53 Cooling Fan ................................................................................. 58 Memory Module ......................................................................... 62 CPU Module ............................................................................... 67 Replacing the Internal Battery ................................................... 76 SCSI Device ..............................................
Installing and Removing Hardware Methods to install and remove optional devices are explained in this chapter. Installing and Removing Optional Devices Install any optional device before setting up the server. Before starting operation WARNING: When installing an optional device, be sure to use Toshiba’s genuine parts or recommended parts. If any other device is used, it may cause a breakout of fire. About details of optional devices, consult an authorized Magnia service provider.
54 Installing and Removing Hardware Installing and Removing Optional Devices NOTE: When installing an optional device by yourself, follow the instructions of the optional device. Disconnect the power cable from the server before installing or removing an optional device. Carefully read the instructions of respective optional devices before starting the installing/removing work, because matters that require attention vary by optional devices.
Installing and Removing Hardware Installing and Removing Optional Devices Screw head and screwdriver NOTE: Some optional devices need to remove the cable and the like for installing and removing them. In this case, check the relative position between the unit and cables before disconnecting the cables for reference to avoid making a mistake in connecting them again. When connecting a cable to the server, pay careful attention to the shape of the connector.
56 Installing and Removing Hardware Installing and Removing Optional Devices Installing/removing an optional device WARNING: When installing a peripheral unit, don’t open any part other than those specified by the instructions. If an unrelevant part is opened, it may cause an electric shock. Install or remove an optional device following the procedure mentioned below. 1 Carefully read the precautions mentioned previously in this chapter (Before starting operation) and check all the items.
Installing and Removing Hardware Installing and Removing Optional Devices 57 Sliding the server out of or into the rack For installing an optional device to the server of the rack model, follow the instructions mentioned below in addition to the cautions appearing in this chapter. WARNING: Don’t slide the server and another unit such as an extension disk unit out of the rack at the same time.
58 Installing and Removing Hardware Cooling Fan 2 Remove the two thumbscrews from both sides of the panel. 3 Holding the server by the handles on both sides of the front panel, gently slide it out. Slide the server until it is automatically locked. 4 Make sure that the server cannot be slid backwards as it is locked by the stopper. Sliding the server outwards (rack model) Stopper Sliding the server (rack model) into the rack See “Installation Guide for Magnia-Series Rack Models”.
Installing and Removing Hardware Cooling Fan 59 2 For the EPS model, unplug the power cable from the AC outlet. 3 For the EPS-R model, turn off the DC operate switch on the back of the server first and then unplug the power cable from the AC outlet. NOTE: If the cooling fan is removed as the server is turned on, the service life of the fan and server may be shortened. 4 Remove the covers from the server. See “Removing and replacing the server panels” on page 24.
60 Installing and Removing Hardware Cooling Fan Removing the redundant exhaust fan module 8 For removing the basic exhaust fan module, remove the screws fixing the fan duct and remove the basic exhaust fan module together with the fan duct. The basic exhaust fan module is directly fitted to the fan duct. Removing the exhaust fan duct 9 If it is intended to leave the redundant fan module as it is removed, fasten the spacer with the screws to cover the vacant slot.
Installing and Removing Hardware Cooling Fan 61 Installing a cooling fan (additional installation) Before starting the job to install a cooling fan (additional installation), carefully read “Before starting operation” of this chapter and proceed to the job according to the following procedure. 1 If the server is in operation, shut it down first and cut off the power supply to it. 2 For the EPS model, unplug the power cable from the AC outlet.
62 Installing and Removing Hardware Memory Module PJ-14 FAN#6 PJ-13 FAN#5 PJ-12 FAN#4 PJ-11 FAN#3 PJ-10 FAN#2 PJ-9 FAN#1 NOTE: The suction fan module has two cable connectors, however, there is no special order for connecting the two cables. Be careful not to mistake the cable of the basic fan for that of the redundant one, or vice versa.
Installing and Removing Hardware Memory Module 63 Memory slot 1 Memory slot 2 Memory slot 3 Memory slot 4 Memory slots WARNING: When installing a peripheral unit, don’t open any part other than those specified by the instructions. Touching unspecified part may cause an electric shock. CAUTION: Don’t install or remove additional memory module just after the server is switched off to avoid burning the hand with the extension memory sockets and their peripheries that are heated during operation.
64 Installing and Removing Hardware Memory Module 1 If the server is in operation, shut it down first and cut off the power supply to it. 2 For the EPS model, unplug the power cable from the AC outlet. 3 For the EPS-R model, turn off the DC operate switch on the back of the server first and then unplug the power cable from the AC outlet. NOTE: Installing a memory module while the server is still energized could cause damage to the server or the memory module. 4 Remove the panels from the server.
Installing and Removing Hardware Memory Module 65 Installing a memory module 8 Install the fan duct and tighten the screws. See “Cooling Fan” on page 58. 9 Fit the panels to the server. 10 Connect the power cable of the server to the AC outlet and switch on the server. For the EPS-R model, switch on the server after turning on the DC operate switch. NOTE: Don’t hold a memory module by the part of the connecting terminal.
66 Installing and Removing Hardware Memory Module 1 If the server is in operation, shut it down first and cut off the power supply to it. 2 For the EPS model, unplug the power cable from the AC outlet. 3 For the EPS-R model, turn off the DC operate switch on the back of the server first and then unplug the power cable from the AC outlet. NOTE: Removing a memory module while the server is still energized could cause damage to the server or the memory module. 4 Remove the panels from the server.
Installing and Removing Hardware CPU Module 67 CPU Module The server is classified into 3 models that differ in the processing speed (600EMHz, 700 MHz, 800Hz) of the CPU from each other. If a CPU module that is the same in the processing speed as the standard CPU mounted in your server is additionally installed, the server is transformed into an upgraded version having two CPUs (in maximum). A CPU that is different in the processing speed from the standard one cannot be used for additional installation.
68 Installing and Removing Hardware CPU Module Install the CPU module in the procedure below referring to “Before starting operation” in Chapter 2. 1 If the server is running, shut it down and turn off the power. 2 For the EPS model, unplug the power cable. 3 For the EPS-R model, set the DC operate switch on the back of the server to OFF and then unplug the power cable. NOTE: Installing the CPU module while the power is on could cause damage to the server or the memory module. 4 Remove the server panels.
Installing and Removing Hardware CPU Module 69 Pulling out the termination board 8 Connect the fan cable on the mother board, then push in the CPU as far as it will go. The fan cable of a standard CPU module is connected to J9C1 on the mother board. The fan cable of an extended CPU module should be connected to J9A3 on the mother board. Inserting the CPU module NOTE: A standard CPU module is installed in the right slot. To extend the CPU module, install it in an left empty slot .
70 Installing and Removing Hardware CPU Module Moving the CPU guide rail slider NOTE: Do not push the heat sink section of the CPU module. This may cause the deformation of the heat sink. Push the CPU module until both ends of it become uniformly horizontal on the right and left and confirm that it was inserted completely. 10 Install the fan duct and tighten the screws. Installing the fan duct 11 Install the server panels. 12 Connect the power cable and turn on the power of the server.
Installing and Removing Hardware CPU Module 71 two lines. (The example below shows the case of 700 MHz, 2-CPU configuration.) Phoenix BIOS 4.0 Release6.0 Copyright 1985-1999 Phoenix Technologies Ltd., All Rights Reserved L440GX0.86B.XXXX.XXXXXXXXXXXXX L440GX+ Production Release XX.X BIOS Build XXX Intel(R) Pentium (R) III Processor 700eMHz Intel(R) Pentium (R) III Processor 700eMHz XXXXXXXX Extended Memory ECC Initialized 16 Insert a Sensor Data and LCD Setup Tool floppy disk and restart the system.
72 Installing and Removing Hardware CPU Module Replace the CPU module in the procedure below referring to “Before starting operation” in Chapter 2. 1 If the server is running, shut it down and turn off the power. 2 For the EPS model, unplug the power cable. 3 For the EPS-R model, set the DC operate switch on the back of the server to OFF and then unplug the power cable. NOTE: Replacing the CPU module while the power is on may damage the server and CPU module. 4 Remove the server panels.
Installing and Removing Hardware CPU Module 73 Moving the CPU guide rail slider 7 Disconnect the fan cable of the CPU module and remove the CPU module. Removing the CPU module 8 Install a new CPU module in the same procedure as for extension. NOTE: Do not push the heat sink section of the CPU module. This may cause the deformation of the heat sink. Push the CPU module until both ends of it become uniformly vertical on the upper and lower sides and confirm that it was inserted completely.
74 Installing and Removing Hardware CPU Module Installing the fan duct 10 Install the server panels. 11 Connect the power cable and turn on the power of the server. For the EPS-R model, set the DC operate switch to ON and then turn on the power. 12 Press the key during activation to start the BIOS setup utility and change the “Processor Retest” set value in a server menu to “Yes”. 13 Save the changed value and restart.
Installing and Removing Hardware CPU Module NOTE: When a CPU module is extended, the operating system (OS) may have to be reinstalled for recognition of a new CPU module. The CPU modules with different CPU speeds cannot be used together. Confirm the CPU speed of your model when purchasing a CPU module, and be sure to purchase a CPU module with the same CPU speed. If the CPU modules with different CPU speeds coexist, the message below is displayed during activation.
76 Installing and Removing Hardware Replacing the Internal Battery Replacing the Internal Battery This server has an internal battery to store the information on a timer and system configuration. In the ordinary operating environment, the battery life is approximately five years. The replacement of a battery requires special technology and knowledge. Toshiba recommends that you ask your authorized Magnia service provider to replace the internal battery (Replacement is charged for.
Installing and Removing Hardware Replacing the Internal Battery 77 Replace the battery in the procedure below referring to “Before starting operation” in Chapter 2. 1 Remove the server panels. See “Removing and replacing the server panels” on page 24. 2 If an expansion card has been installed, remove it according to the procedure. 3 Remove the battery cover, put your fingers below the battery, and pull it up. Removing the battery 4 Install a new battery with polarity (+) up.
78 Installing and Removing Hardware SCSI Device SCSI Device The installation of a SCSI device requires special knowledge or technology. If you have no experience in installing a SCSI device or if the job seems difficult, consult your authorized Magnia service provider. (A service fee is charged for.) Up to maximum two SCSI bus-compatible SCSI devices can be installed in Device bays. NOTE: A wide cable is connected with the on-board SCSI unit of this system.
Installing and Removing Hardware SCSI Device 79 Terminator The internal SCSI bus is terminated at the SCSI controller and dedicated SCSI cable. Set the terminator of the installed SCSI device to disabled. Removing the Device Bay Spacer The device bay spacer is used to keep dust and dirt out of the Device bay. Remove the device bay spacer in the procedure below referring to “Before starting operation” in Chapter 2. 1 Remove the server panels. See “Removing and replacing the server panels” on page 24.
80 Installing and Removing Hardware SCSI Device 1 If the server is running, shut it down and turn off the power. 2 For the EPS model, unplug the power cable. 3 For the EPS-R model, set the DC operate switch on the back of the server to OFF and then unplug the power cable. NOTE: Installing the SCSI device while the power is on may damage the server and SCSI device. 4 Remove the server panels. See “Removing and replacing the server panels” on page 24. 5 Remove the device bay spacer.
Installing and Removing Hardware SCSI Device 81 Installing the rails in SCSI device NOTE: There are three predrilled holes on each rail. Usually, use the roundtype holes. Rail 8 Insert the device slightly into an empty slot and connect the power and signal cables.
82 Installing and Removing Hardware SCSI Device Connecting the cables 9 Push the device in firmly until the latches click into place. Inserting the SCSI device 10 Install the server panels. 11 Connect the power cable and turn on the power of the server. For the EPS-R model, set the DC operate switch to ON and then turn on the power. Removing the SCSI Device Remove the SCSI device in the procedure below referring to “Before starting operation” in Chapter 2.
Installing and Removing Hardware SCSI Device 83 3 For the EPS-R model, set the DC operate switch on the back of the server to OFF and then unplug the power cable. NOTE: Removing the SCSI device while the power is on may damage the server and SCSI device. 4 Remove the server panels. See “Removing and replacing the server panels” on page 24. 5 Put your fingers on both sides of the SCSI device and pull out it slightly toward you while pushing the hooks. 6 Remove the power and signal cables.
84 Installing and Removing Hardware Installing the DDS Auto Loader Installing the DDS Auto Loader Install the DDS auto loader in the procedure below referring to “Before starting operation” in Chapter 2. 1 If the server is running, shut it down and turn off the power. 2 For the EPS model, unplug the power cable. 3 For the EPS-R model, set the DC operate switch on the back of the server to OFF and then unplug the power cable.
Installing and Removing Hardware Installing the DDS Auto Loader 85 Installing the auto loader mounting kit 8 Remove the device bay spacer of a Device bay. Remove all the device bay spacers installed. Removing the device bay spacers 9 Remove the rails installed in the device bay spacer. 10 Install the rails removed from device bay spacer to the DDS auto loader.
86 Installing and Removing Hardware Installing the DDS Auto Loader Installing the rails NOTE: There are three predrilled holes on each rail. Use the upper roundtype mounting holes. 11 Insert the device slightly into an empty slot and connect the power and signal cables. 12 Push the device in firmly until the latches click into place. Inserting the DDS auto loader NOTE: Be careful not to interpose other cables. 13 Install the server panels. For the EPS-R model, install the fan duct first.
Installing and Removing Hardware Hard Disk Drive (HDD) 87 Hard Disk Drive (HDD) SCSI ID numbers (of 0 to 5 from the left of the front) are assigned to each slot of a hard disk drive. Install the hard disk drive sequentially from the left when extending it. Installing the hard disk drive NOTE: The installation and replacement of a hard disk drive requires special technology or knowledge.
88 Installing and Removing Hardware Hard Disk Drive (HDD) Installing the hard disk drive 8 Close the detachable lever and fix it. Push in the detachable lever so that the hard disk drive is fixed firmly. Fixing the detachable lever 9 Close the front doors (upper and lower). 10 Connect the power cable and turn on the power of the server. For the EPS-R model, set the DC operate switch to ON and turn on the power.
Installing and Removing Hardware Hard Disk Drive (HDD) 89 Replacing the hard disk drive If the server uses a RAID controller for redundancy, the operation is continued by a spare device without stopping the system even if one of the hard disk drives that configure a disk array fails. (Degenerate operation) NOTE: Hard disk drives cannot be replaced while the system is in operation, unless a RAID controller is installed on it. Be sure to unplug the power cable before proceeding to replacement.
90 Installing and Removing Hardware Hard Disk Drive (HDD) 3 Tilt over the detachable lever of the slot which holds a defective hard disk drive, by pulling its knob marked PULL toward you. Pulling the detachable lever toward you 4 Pull out the partially extracted hard disk drive carefully by both hands. Disk tray Removing the hard disk drive NOTE: Before pulling out the hard disk drive, make sure that it is faulty.
Installing and Removing Hardware Hard Disk Drive (HDD) 8 Recover (rebuild) the disk array if the RAID controller is installed. See the Instruction Manual of a RAID controller NOTE: If the server uses a RAID controller for redundancy, the operation is continued by a spare device without stopping the system even if one of the hard disk drives that configure a disk array fails (downgraded operation). However, if another device fails, it may destroy and lose important programs or data.
92 Installing and Removing Hardware Expansion Cards Expansion Cards Up to 1 ISA and 6 PCI expansion cards can be installed in the server. PCI-6 PCI-5 PCI-4 PCI-3 PCI-2 PCI-1 ISA-1 Expansion slots Restrictions on ISA expansion cards An ISA expansion cards requiring a power supply of -5 V cannot be used because -5 V is not supplied to the ISA slot. Restrictions on PCI expansion cards In some cases, a memory module cannot be replaced because of interference with an optional card in a PCI slot (PCI-6).
Installing and Removing Hardware Expansion Cards 93 (operating system). See “About BBS” on page 94. Select the disk drive in the procedure below. 1 Start BIOS Setup Utilities, select BIOS Boot Spec Support from the Boot menu to enable it, save the setting, then reboot the server. 2 Start BIOS Setup Utilities and select Hard Drive from the Boot menu. The name of the hard disk drive or the name of the controller connected with it is displayed. . 1. [Other Bootable Device] 2.
94 Installing and Removing Hardware Expansion Cards About BBS BBS is an abbreviation for BIOS Boot Specification. If both the system BIOS and SCSI controller are BBS-compatible, you can use the system BIOS to select the hard disk drive that boots the system, irrespective of the position of the slot to which the SCSI controller is connected. NOTE: All Toshiba SCSI host adapters and RAID controllers that this system supports are compatible with BBS as well.
Installing and Removing Hardware Expansion Cards 95 Raising the card support 6 Install the expansion card in the slot that satisfies the conditions of slot restriction and fix it using the card support. Install the expansion card horizontally so that it is not caught on the hooks above and below the slot. If you are difficult to push down the expansion card support, raise the expansion card support higher than it by one stage and then push down. Installing the expansion card 7 Install the server panels.
96 Installing and Removing Hardware Expansion Cards Installing the RAID Controller NOTE: In using RAID controller C first, energize it fully to charge the backup battery of a cache. Also, if RAID controller C was not energized for more than 72 hours, energize it fully after that. There are RAID controllers C and D in a RAID controller. These two controllers cannot exist together in a system. Install the RAID controller in the procedure below referring to “Before starting operation” in Chapter 2.
Installing and Removing Hardware Expansion Cards 97 NOTE: If extending optional cache memory to RAID controller C, do so before installing the RAID controller C. The standard 16 MB cache memory can be extended to 64 MB. See the Installation Guide of RAID cache memory To remove cache memory, push the two pins to the outside. Grasp both ends of the cache memory and pull it out. To install cache memory, push it in carefully until secured by the pins.
98 Installing and Removing Hardware Expansion Cards Installing the RAID controller NOTE: Be careful not to damage other cables. Install the RAID controller horizontally so that it is not caught on the hooks above and below the slot. 8 Connect a SCSI cable to the SCSI connector of the RAID controller. Connecting the SCSI cable Connect the SCSI cable to channel 1 when using the RAID card that has two internal magnetic disk connectors.
Installing and Removing Hardware Expansion Cards 99 Installing the EMC board After installing the EMC, the battery pack must charge in the server for three hours before you can rely on it as a backup power source for the EMC. If the battery pack is not fully charged before you use it, the batteries will not hold a full charge. To install the Emergency Management Card: 1 Turn off your monitor and your system, and disconnect the power cable and all external cables. Make sure all indicators are out.
100 Installing and Removing Hardware Power Supply Unit Power Supply Unit This server has an EPS model and an EPS-R model. The former disables the redundant configuration of power supply. The later enables the redundant configuration. For the EPS-R model, the fault lamp ( ) of the front door blinks when the EPS-R unit fails. In this case, the EPS-R unit should be replaced.
Installing and Removing Hardware Power Supply Unit 101 For the EPS-R model, the two EPS-R units can be installed for redundancy. If the EPS-R unit is put into the redundant state, the operation is continued by a spare EPS-R unit without stopping the system even if one EPS-R unit fails (downgraded operation). The faulty EPS-R unit can be replaced (hot swapped) with a normal device without stopping the system and recovered to the redundant configuration.
102 Installing and Removing Hardware Power Supply Unit 1 Set the switch of an EPS-R unit to be removed to OFF ( ). Switch 2 Remove the security bracket of the EPS-R unit. 3 Turn the screw counterclockwise. Do not pull the screw out. 4 Grasp the handle and pull it out while holding the eject lever. Removing the EPS-R unit 5 Install an EPS-R unit cover in the empty power slot. 6 Tighten the screw and secure. 7 Install the security bracket of the EPS-R unit. 8 Update the SMC board information.
Installing and Removing Hardware Power Supply Unit 103 Installing the EPS-R Unit (Extension: Only EPS-R model) NOTE: The installation and replacement of an EPS-R unit requires special technology and knowledge. If you have no experience in installing an EPS-R unit or if the job seems difficult, consult your authorized Magnia service provider. (A service fee is charged for.) Especially, pay careful attention when replacing the EPS-R unit while the system is in operation.
Chapter 3 SSU (System Setup Utility) .................................................... BIOS Setup Utility ................................................................... Onboard SCSI Utility .............................................................. Sensor Data and LCD Setup Tool ......................................... Disk array (RAID) setting ......................................................
System Configuration Setup The server is completely set up at the factory before shipment. Therefore, this chapter gives explanation of resetting and checking of the system configuration if some optional device is added to the system or there is a change in the setting of the server. SSU (System Setup Utility) NOTE: The menus shown in this chapter are just examples, which may differ from your menus that appear actually.
106 System Configuration Setup SSU (System Setup Utility) Use the SSU on the following occasions: to change the setting value of the mother board, to install/remove an expansion card and to change its setting values, to verify the setting in detail. Some ISA expansion cards are supplied together with the configuration file (CFG file) for hardware setting. The CFG file is needed for setup with the SSU.
System Configuration Setup SSU (System Setup Utility) 107 See “Toshiba Server Setup Tool User’s Guide” for operation of the Toshiba Server Setup Tool. NOTE: Since the SSU is a Window-type utility, it is recommended to use a mouse for operation. When the SSU is started with the SSU floppy disks, the SSU creates a RAM drive in the main memory and it starts itself by the RAM drive.
108 System Configuration Setup SSU (System Setup Utility) . Group Item Description RCA Resources For checking or changing data stored in the mother board and expansion cards. For making it possible to reserve the legacy ISA adapter’s resource and for interrupting setup of the PCI adapter. MBA Boot Devices For specifying the order of priority of devices to boot the system. PWA Security For entering passwords (Admin/User password) and for setting up security options.
System Configuration Setup SSU (System Setup Utility) 109 If both of Admin Password and User Password have been registered, the following menu appears prior to the password dialog box. If “BIOS User” is selected on the menu, you can check the contents of the setting but cannot change (save) the contents of the setting. If a wrong password is input, the menu as shown below appears. Press the key to recover the Enter Password dialog box and enter the right password.
110 System Configuration Setup SSU (System Setup Utility) When “Resources” is selected after starting the SSU (System Setup Utility), the following dialog box appears. If you have made a backup file of the system resources by the SSU, select “Yes” on this menu and specify a backup file on the next menu, the contents of the backup can be restored. NOTE: For saving the setting changed by “Resources”, be sure to select “Save” to save the new data before quitting the SSU.
System Configuration Setup SSU (System Setup Utility) 111 See “Removing and replacing the server panels” on page 24. 3 Insert a PCI expansion card into a vacant PCI slot. 4 Switch on the server and start the SSU (System Setup Utility). 5 Select “Resources” from the “Task” menu. 6 Select “Resource Use” that is shown when an item is selected from the “Devices” menu, and check the resource. Change selection of the resource depending on the situation and select “OK” .
112 System Configuration Setup SSU (System Setup Utility) 5 Switch on the server and check to see if no error message appears on the display. Installation of ISA Expansion Card (without CFG file) For installing an ISA expansion card (without CFG file), follow the procedure mentioned below. 1 Switch on the server and start the SSU (System Setup Utility). 2 Select “Resources” from the “Task” menu.
System Configuration Setup SSU (System Setup Utility) 113 Removing ISA Expansion Card (without CFG file) For removing the ISA expansion card (without CFG file), follow the procedure mentioned below. 1 Switch on the server and start the SSU (System Setup Utility). 2 Select “Resources” from the “Task” menu. 3 Select “Remove ISA Card” and delete the data on the ISA expansion card from the system resource. 4 Select “Save” to save the data on the new system configuration.
114 System Configuration Setup SSU (System Setup Utility) 9 Change the settings of the expansion card switch and jumper switch in accordance with the data entered for the ISA expansion card. 10 Set the ISA expansion card into the ISA slot. 11 Restore the panels to the server. 12 Switch on the server again and check to see if no error message appears on the display. Removing ISA Expansion Card (with CFG file) For removing the ISA expansion card (with CFG file), follow the procedure mentioned below.
System Configuration Setup SSU (System Setup Utility) 115 Setup of Mother Board and Devices (Devices) When “Devices” is selected from the main menu of the SSU (System Setup Utility), the mother board, PCI devices and ISA devices are listed on the display. If an item is selected from the list, the resource and so on of the item can be set or changed. Since some PCI devices are shown by the same name, identify each device of the same name by the device number (Dev).
116 System Configuration Setup SSU (System Setup Utility) The “Function” files are organized in the tree structure and If the item marked with “+” is selected, the submenu appears on the display. The setting value of each item is shown in the box under “Choice”. Significance, function and recommended setting value of each item are as follows. Option: System Group Settings: System Identification and Version information SSU Configuration File Version: X.X.
System Configuration Setup SSU (System Setup Utility) 117 Usage: This item sets the IDE disk controller to be used (Enable) or not to be used (Disable). Usually set this item to “Enable Primary Channel only”. NOTE: When installing an expansion card with the floppy disk controller (some type of SCSI card), make the floppy disk controller of the expansion card disabled beforehand. For the setting method, refer to the “Instructions of the Expansion Card”.
118 System Configuration Setup SSU (System Setup Utility) Settings: Typematic Speed: 30 CPS Usage: Enter the auto-repeat time for the keyboard. Settings: Typematic Delay: 1/2 second delay Usage: Enter the auto-repeat delay time for the keyboard. Option: SCSI ROM BIOS Group Settings: Embedded SCSI devices Option ROM Scan: Enable Usage: This item sets the BIOS ROM of the Onboard SCSI Controller valid (Enable) or invalid (Disable). Usually set this item to “Enable”.
System Configuration Setup SSU (System Setup Utility) 119 Select “Enable” to use the selected device as it is with the currently valid resource. Disable Select “Disable” to invalidate the selected device (there are some devices that cannot be invalidated). Free Resources-Re-assign at Next Boot If this command is selected, the resource of the selected device is temporarily released from assignment and it is again assigned at the next startup of the system.
120 System Configuration Setup SSU (System Setup Utility) NOTE: Some of PCI expansion cards cannot use an IRQ (interrupt line) in common with another. See “Instructions of Expansion Card” Display of list of resources in use If “Resource Use” that appears with selection of some item is selected, the list of system resources with their respective use status is shown on the display.
System Configuration Setup SSU (System Setup Utility) 121 Preparation and Registration of Data on ISA Expansion Card If “Define ISA Card” is selected on the “Resources” menu, the ISA expansion card dialog box appears on the display and enables you to prepare data on the ISA expansion card (without CFG file) configuration. For preparing data on the ISA expansion card configuration, follow the procedure mentioned below. 1 Input the board name and select “Type” and “Slot”.
122 System Configuration Setup SSU (System Setup Utility) Registration of data on ISA expansion card (Add ISA Card) For adding data on the ISA expansion card to the system configuration data, select “Add ISA Card” on the “Resources” menu and then select the file from the CFG file list as shown below. “!INT3228.CFG”, “!INT3250.CFG” are data files of the mother board. “!TOS700B.CFG” is the data file of an expansion card (example).
System Configuration Setup SSU (System Setup Utility) 123 Select the device to change its priority rank and move it up or down with the “Move Up (+)” or “Move Down (-)” button on the menu. The “LANDeskl Service Agent II” is invalid for this server. Security For entering/canceling a password and for setting the security function, select “Security” from the main menu. When “Security” is selected, the following menu appears.
124 System Configuration Setup SSU (System Setup Utility) Entry of password The password is classified into two: one is the Admin Password and the other is the User Password. Admin Password Input of the Admin Password is needed to set up or change the system configuration and to manage the system. User Password Input of the User Password is needed for daily use and management of the system such as to start the operating system, to cancel the security mode, and so on.
System Configuration Setup SSU (System Setup Utility) 125 If a password has been entered, the following dialog box appears on the display. To cancel the password, select “OK” without input in the boxes of “Enter New BIOS User Password” and “Verify New BIOS User Password”. NOTE: When entering a password, be sure to note down the entered password for future reference. After a password is entered, it cannot be seen on the display at all.
126 System Configuration Setup SSU (System Setup Utility) Setup of security function If you select “Option” on the “Security” menu, the following menu appears on the display and you can set up the security function. Since the security mode disables not only the keyboard and mouse but the power switch and reset switch for operation, be sure to enter a User Password before proceeding to setting of the security function.
System Configuration Setup SSU (System Setup Utility) 127 The function of each security option is as follows. Secure Mode Hot Key This option is used to set the key (hot key) to enter the system into the security mode. The system enters the security mode when the keys of + + are pressed together.
128 System Configuration Setup SSU (System Setup Utility) SEL Manager Data on error detected by the mother board is recorded on the event log, and recorded error data can be checked and cleared by the SSU (System Setup Utility). When “SEL Manager” is selected from the main menu, the following menu appears on the display and the user can check error data (SEL: System Event Log) on the display.
System Configuration Setup BIOS Setup Utility 129 BIOS Setup Utility The BIOS Setup Utility is a menu type of utility program designed to verify and modify the basic settings of the mother board. Starting the Setup Utility The BIOS screen will appear when the server is started. Phoenix BIOS 4.0 Release 6.0 Copyright 1985-1999 Phoenix Technologies Ltd., All Rights Reserved L440GX+0.86B.XXXX.XXX.XXXXXXXXXX L440GX+ Production Release XX.
130 System Configuration Setup BIOS Setup Utility Menu screen The following menu will be displayed when the BIOS Setup Utility is started: PhoexixBIOS Setup Utility Main Advanced Security Server Boot System Time: System Date: [XX:XX:XX] [XX/XX/XXXX] Legacy Diskette A: Legacy Diskette B: [1.44/1.
System Configuration Setup BIOS Setup Utility 131 Basic operations on the BIOS Setup Utility Displays Help. Returns control to the previous screen mode. Specifies a menu or data item. <↑> Returns control to the previous data item. <↓> Advances control to the next data item. <←><→> Specifies a menu. Resets all data settings to defaults (except for the password). Saves data settings and exits the BIOS Setup Utility.
132 System Configuration Setup BIOS Setup Utility Details of setup items Details of the setup items on each menu are shown below. Some of these items can be set using the System Setup Utility (SSU). The items corresponding to SSU have their SSU setup item names shown after <→> in the explanation that follows. Main menu System Time: System Date: [XX:XX:XX] [XX/XX/XXXX] Legacy Diskette A: Legacy Diskette B: [1.44/1.
System Configuration Setup BIOS Setup Utility 133 Select whether the key on the keyboard is to be turned on or off. → (Keyboard Group) NumLock Key Click: Disabled Selection of “Enabled” generates a click sound when the key is pressed. Keyboard auto-repeat rate: 30/sec Enter the auto-repeat time for the keyboard. → (Keyboard Group) Typematic Speed Keyboard auto-repeat delay: 1/2sec Enter the auto-repeat delay time for the keyboard.
134 System Configuration Setup BIOS Setup Utility Advanced menu Setup Warning Setting items on this menu to incorrect values may cause your system to malfunction. Installed O/S: Reset Configuration Data: [Other] [No] >PCI Configuration >Integrated Peripheral Configuration >Advanced Chipset Control Use Multiprocessor Specification: [1.4] Large Disk Access Mode: [LBA] Delay on Option ROMs: [Disabled] All are recommended settings. Installed O/S Do not change the setting.
System Configuration Setup BIOS Setup Utility BaseI/O address 135 : 3F8 Set the I/O port address for serial port 1. Interrupt : IRQ4 Set the interrupt level for the serial port1. → (On-Board Communications Devices Group) Serial Port 1 Configuration COM2 Base I/O address : Enabled : 2F8 Set the I/O port address for serial port 2. Interrupt : IRQ3 Set the interrupt level for serial port 2.
136 System Configuration Setup BIOS Setup Utility Large Disk Access Mode : LBA Set the access mode for the large-capacity hard disk drive. Do not change the setting. Delay on Option ROMs : Disabled Do not change the setting.
System Configuration Setup BIOS Setup Utility 137 Set whether or not a password input request message is to be displayed (“Enabled” or “Disabled”) when starting the operating system. Fixed Disk Boot Secor : Normal Setting with this utility is invalid. Do not change the setting. Secure Mode Timer : 1min When the User Password is entered, it is possible for the mode to be changed to Security automatically if the keyboard or the mouse is not operated for a predetermined time.
138 System Configuration Setup BIOS Setup Utility Floppy Write Protect : Disabled Set whether data writing on the floppy disk is to be enabled or disabled in Security mode. → (Security) Floppy Write Protect Front Panel Lockout : Disabled Set whether or not the front panel is to be locked (“Enabled” or “Disabled”) in Security mode.
System Configuration Setup BIOS Setup Utility EMP Hangup Line String Modem Init String High Modem Init String EMP Access Mode EMP Restricted Mode Access EMP Direct Connect/Modem Mode 139 : ATH : AT&F0S0=1S14=0&D :0 : Disabled : Disabled : Direct Connect See “EMP (Emergency Management Port)” Console Redirection Set console redirection data. Selection of “Console Redirection” makes a display of the submenu shown below. Do not change the setting.
140 System Configuration Setup BIOS Setup Utility Set whether the detection of a PCI bus system error (SERR signal: SERR) is to be enabled or disabled. Boot menu Boot-time Diagnostic Screen [Enabled] Extended RAM Step [Every Location] >BIOS Boot Spec Support >Boot Device Priority >Hard Drive >Removable Devices [Enabled] All are recommended settings. Set the sequence in which the operating system is to be booted for devices. Do not change the setting.
System Configuration Setup BIOS Setup Utility 141 Exit menu Exit Saving Changes Exit Discarding Changes Load Setup Defaults Load Custom Defaults Save Custom Defaults Discard Changes Save Changes [Enter] [Enter] Exit Saving Changes Saves changes and restarts the system. Performs the same function as that of the key. Exit Discarding Changes This item boots the operating system without changes being saved.
142 System Configuration Setup Onboard SCSI Utility Onboard SCSI Utility The Onboard SCSI Utility is set prior to shipping. Use the Utility when mounting a built-in type of SCSI device in the Device bay or confirming the settings. Starting the SCSI Utility When the server is turned on or restarted, the monitor will display the onboard SCSI BIOS initialize message shown below. The display differs according to the type of connected SCSI device. Adaptec AIC-7896 SCSI BIOS vX.XX (C)1998 Adaptec, Inc.
System Configuration Setup Onboard SCSI Utility 143 Basic operations on the SCSI Utility Returns control to the previous screen mode. Specifies a data item. <↑> Returns control to the previous data item. <↓> Advances control to the next data item. SCSI Utility operating procedure Use the following procedure to modify data settings: 1 Move the black bar to the desired item using the arrow keys <↑><↓>. 2 Press the key.
144 System Configuration Setup Onboard SCSI Utility Setting this item to “Enabled” makes the host adapter perform parity checks to scan for normal data transfer through the SCSI bus. Host Adapter SCSI Termination : Enabled Set whether the SCSI bus is to be terminated using the SCSI host adapter. Do not change the setting. Boot Device Options Set the device for which the system is to be booted. Boot Channel : A First Select the SCSI controller for which the system is to be booted.
System Configuration Setup Onboard SCSI Utility Include in BIOS Scan 145 : Yes Set whether the device is to be scanned or not during the start of SCSI BIOS. Advanced Configuration Options Set detailed data on the SCSI controller. Reset SCSI Bus at IC Initialization : Enabled Set whether the SCSI bus is to be reset or not during the SCSI controller resetting process. Display Message During BIOS Initialization : Enabed Set data on the SCSI Utility startup message.
146 System Configuration Setup Sensor Data and LCD Setup Tool Host Adapter BIOS : Enabled Set whether Host SCSI Adapter BIOS is to be enabled or disabled. Support Removable Disks Under BIOS as Fixed Disks : Boot Only Set whether removable disks are to be supported or not under SCSI BIOS. BIOS Support for Bootable CD-ROM : Enabled Set whether the startup from the CD-ROM is to be enabled or disabled. BIOS Support for Int13 Extensions : Enabled Set whether Int13 Extension is to be enabled or disabled.
System Configuration Setup Sensor Data and LCD Setup Tool 147 Notifying the mother board of the fault To operate the system after removing redundant EPS-R and cooling fans, it is necessary to update SMC board information by executing “Sensor Data and LCD Setup Tool” and then to deactivate the redundant EPS-R unit sensor or cooing fan sensor.
148 System Configuration Setup Sensor Data and LCD Setup Tool Methods of operations After write-enabling the floppy disk that contains “Sensor Data and LCD Setup Tool”, set the disk in the floppy disk drive and restart the system. The monitor will display the menu shown below. Select the desired menu item. 1. Setup 2. Setup 3. Setup 4. Setup 5.
System Configuration Setup Sensor Data and LCD Setup Tool 149 2 Enter the total number of power units and cooling fans actually mounted in the server. If the entered values are correct, “OK!” will be displayed. Press the key to skip an item. 3 When the message “HIT ANY KEY” is displayed, remove the floppy disk from the floppy disk drive. 4 Restart the system by pressing any key.
150 System Configuration Setup Sensor Data and LCD Setup Tool The following sleep switch operation mode select screen will appear: TOSHIBA Setup ACPI Program VerX.XX ACPI = Disable Change Status? [1] Enable [2] Disable [ESC] Escape Please Input ([1]-[2] or [ESC])>> Setting...OK HIT ANY KEY Enter “1” to make the sleep switch valid, or “2” to make the switch invalid. If the entry is accepted properly, “Setting ... OK!” will be displayed.
System Configuration Setup Disk array (RAID) setting 151 Disk array (RAID) setting If the server has RAID controllers, the disk array (RAID) must be set. Automatic installation using “Toshiba Server Setup Tool” or custom installation using “Simplified Setup” sets the optimum data for the disk array automatically. To conduct custom installation using “Detail Setup”, the disk array must be set. Refer to the MegaRAID User’s Manual.
152 System Configuration Setup Disk array (RAID) setting If the above messages are displayed, reduce the load by pressing the key and then restart “Power Console”. Automatic rebuilding with a hot spare When a hot spare (stand-by disk) is set up, the disk array can be rebuilt using the hot spare, even if the magnetic disk drive malfunctions.
System Configuration Setup Disk array (RAID) setting 153 SCSI Channel - Ultra SCSI This option sets the SCSI bus in either “Ultra SCSI” mode or “Fast SCSI” mode. Selection of “Enabled” makes the setting of the SCSI bus in “Ultra SCSI” mode valid. Select “Disabled” if an extended disk unit is connected to the SCSI bus.
Chapter 4 Windows NT Server 4.0 ......................................................... Windows 2000 Server ............................................................. NetWare .................................................................................... Installing the NetWare 5 .......................................................... AFT and ALB functions ......................................................... Automatic shutdown function ................................................
Installing Software Windows NT Server 4.0 For installing the Windows NT Server 4.0 manually For installing the Windows NT Server 4.0 manually, it is required to set up the hardware, RAID and to create the driver floppy disk before starting actual installation. Operate following the procedure mentioned below. 1 Set the CD-ROM and Startup Disk of the Toshiba Server Setup Tool in the server, and activate the Toshiba Server Setup Tool.
156 Installing Software Windows NT Server 4.0 FD label:Intel EtherExpress PRO/100+LAN Adapter Configuration and Drivers Diskette WindowsNT Selecting the disk driver Selecting the IDE CD-ROM Controller driver Operate following the procedure mentioned below. 1 If a message asking you a question to detect or not to detect the mass storage device appears during setup of the Windows NT Server 4.0 (in the process of the second Setup floppy disk), select “S=Skip Detection”.
Installing Software Windows NT Server 4.0 157 3 Set the floppy disk labeled “MegaRAID Drivers & Utilities Windows NT/ Power Console” (supplied with the RAID Controller) in the floppy disk drive, and press the key. 4 As the following menu appears, select “MEGARAID NT SCSI Driver” from it.. MEGARAID NT SCSI Driver 5 Proceed to further steps following the installing instructions that appear on the screen.
158 Installing Software Windows NT Server 4.0 Installing the display driver When installation of the Windows NT Server 4.0 is complete, it is required to change the driver that is automatically detected by the Windows NT Server 4.0 Installer to the display driver contained in the CD-ROM of the Toshiba Server Setup Tool. To change the driver, operate following the procedure mentioned below. 1 Activate the Windows NT Server 4.
Installing Software Windows NT Server 4.0 159 See “Windows NT Server 4.0 User’s Guide or Help” for details of TCP/IP setting 4 Install the SNMP Service in the network. For installing the SNMP Service, use “Services” that can be opened by selecting “Control Panel”, “Network” and “Services” of the Windows NT Server 4.0 in this order. See “Windows NT Server 4.0 User’s Guide or Help” for details of installation 5 Install the automatic shutdown function.
160 Installing Software Windows 2000 Server Windows 2000 Server For installing the Windows 2000 Server manually For installing the Windows 2000 Server manually, it is required to set up the hardware and RAID before starting actual installation. For the procedure of installation, refer to the User’s Guide to the Windows 2000 Server. Selecting the disk driver Selecting the IDE CD-ROM Controller driver Use the driver contained in the CD-ROM of the Windows 2000 Server as it stands.
Installing Software Windows 2000 Server 161 To change the display driver, operate following the procedure mentioned below. 1 Activate the Windows 2000 Server, and log in the user ID of the Administrator or a person having the competence equivalent to that of the Administrator. 2 Set the CD-ROM of the Toshiba Server Setup Tool in the CD-ROM drive. 3 Activate the Explorer. 4 Change the current directory to the following directory. :\PUBLIC\UTILS\TOSHIBA\DPS 5 Execute the setup procedure.
162 Installing Software NetWare NetWare Before installing the NetWare If the Toshiba Server Setup Tool is used, it automatically carries out setup of the system configuration and disk array (RAID) as well as installation of the MSDOS. In other words, the Toshiba Server Setup Tool automatically prepares the installing environment for the NetWare.
Installing Software NetWare 163 6 After creating the floppy disk, open the “Creating FDs” by selecting it from the “Utilities” menu and verify the contents of the FD label, and then label the floppy disk. FD label:DOS Disk FD label:7800 Family Manager Set Novell NetWare3.1x/Novell NetWare4.xx FD label:Intel EtherExpress PRO/100+LAN Adapter Configuration and Drivers Diskette NetWare Setup of the MS-DOS environment The environment to install the NetWare can be set up in the three ways of the following.
164 Installing Software Installing the NetWare 5 labeled “DOS Disk”0D (created by the Toshiba Server Setup Tool) in the floppy disk drive. Then, operate as follows. 1 Create the directory XXX in the drive C for installing the CD-ROM driver. The “XXX” is an arbitrary directory name. 2 Input “A:” and press the key to shift it to the drive A. 3 Copy the “CDROM.SYS” from the DOS Disk in the drive A to the XXX directory. 4 Add the following line to the first line of the “Config.sys”.
Installing Software Installing the NetWare 5 165 1 Move the cursor to “Storage adapters” on the menu shown above with the arrow keys, and press the key. 2 As the following menu appears, delete “AIC78U2” with the key. Add, edit, or delete storage drivers. Each controller/adapter requires a driver. Driver name Device name _AUC78U2.HAM _ Adaptec AHA-3950U2B _AUC78U2.HAM _ Adaptec AHA-3950U2B _IDETA.HAM _ Generic ATA/IDE/ATAPI.
166 Installing Software Installing the NetWare 5 4 Press the key to designate the directory of the floppy disk as follows. A: \NetWare\NW5 As the driver is detected, it is added to the “List of drivers currently selected” as shown below.. || MEGA4_XX.HAM || AMI MegaRAID XXX Adapter || 5 Set the floppy disk labeled “7800 Family Manager Set Novell NetWare 3.1x/Novell NetWare 4.
Installing Software Installing the NetWare 5 167 The following drivers were detected for this server. Add, change, or delete device drivers as needed. Device types Driver names Storage Devices: IDEATA, IDECD Network boards: E100B NetWare loadable modules (optional) options _Continue _Modify 1 Move the cursor to “Network boards” on the screen shown above with the arrow keys, and press the key.
168 Installing Software Installing the NetWare 5 Installing the NetWare 4.2 NOTE: If “Quick Install” is selected on installing the NetWare 4.2, the driver contained in the NetWare CD-ROM may be automatically installed depending on the situation. Therefore, it is recommended to select “Custom Install” on installing the NetWare 4.2 so that you can use the driver recommended by us. Selecting the driver to install the NetWare 4.
Installing Software Installing the NetWare 5 169 3 Press the key to retrieve drivers contained in the floppy disk. 4 When the driver list appears, select the following driver. || AIC78U2.HAM ||Adaptec AIC-7890 ASPI & SCSI Module 5 Select the Onboard SCSI Controller driver once more in the same manner as mentioned above, because the Onboard SCSI Controller has two channels. 6 Proceed with installing operation following the instructions that appear on the screen.
170 Installing Software AFT and ALB functions Selecting the Onboard Network Adapter driver Use the following file contained in the floppy disk labeled “Intel EtherExpress PRO/100+ LAN Adapter Configuration and Drivers Diskette NetWare” (created by the Toshiba Server Setup Tool) as the Onboard Network Adapter driver. A: \NWSERVER\E100B.
Installing Software Automatic shutdown function 171 Setting up AFT and ALB functions (for Windows NT) 1 Install the network driver by the usual procedure. 2 Select “Network” from the “Control Panel”. The “Intel (R) PROSet” window opens. 3 Select the “Adapter” tab and double-click one of the network adapters. 4 Select the “Adapter Teaming” tab and click the “Add Adapter to a Team ...” button. 5 Select the desirable function (AFT or ALB) and click the “next” button.
172 Installing Software Automatic shutdown function 3 Open the command prompt. 4 Change the current directory to the following directory. \PUBLIC\UTILS\TOSHIBA\ASD 5 Execute the following command. SETUPASD INSTALL 6 Restart the Windows NT/2000. 7 Make sure that the Automatic SD/Remote indicator lamp of the system status indicator lamp lights in green. The automatic shutdown function is activated by the above procedure.
Installing Software Onboard SCSI Controller driver for MS-DOS 173 1 Start the MS-DOS. 2 Set the CD-ROM of the Toshiba Server Setup Tool in the CD-ROM drive. 3 Change the current directory to the following directory. \PUBLIC\UTILS\TOSHIBA\ASD 4 Execute the following command. \PUBLIC\UTILS\TOSHIBA\ASD: />RMASD To recover the function of the Automatic SD/Remote indicator lamp from the disabled status, execute the following command.
Chapter 5 Using the EMP Feature ........................................................... Setting Up the Server for Operation ...................................... Setting Up the Client for Operation ....................................... Operating the Client ................................................................. Types of Event Logs ................................................................
Emergency Management Port This chapter explains the method of remote system control using the EMP function. Using the EMP Feature A microcomputer for monitoring the system independently is provided as standard on the system board of the server. The EMP function allows the server to be controlled from a remote site by activating this microcomputer, even if the system hangs up.
176 Emergency Management Port Using the EMP Feature MEMO:The SSU (system setup utility) can also be used to read out and/or clear system event logs (SELs) from the system board. See “SEL Manager” on page 128.
Emergency Management Port Setting Up the Server for Operation 177 Setting Up the Server for Operation Set up the server using the following procedure: 1 Start up the BIOS setup utility. 2 Make certain that “Enabled” is assigned to serial port 2 (COM2). Select “Integrated Peripheral Configuration” from the Advanced Menu and make certain that “Enabled” is assigned to “COM2”. Enter EMP data. 3 Select the server menu. Next, select “System Management”.
178 Emergency Management Port Setting Up the Server for Operation Option: “Modem Init String” Enter the model initialize command for using EMP. Use this command only in EMP modem mode. Refer to the relevant modem operating manual for the method of entering the model initialize command. Option: “High Model Init String” The continuing part of the “Modem Init String”.
Emergency Management Port Setting Up the Client for Operation 179 Setting Up the Client for Operation 1 Connect a modem and then enter necessary data. Connect a modem to the client and then enter necessary data. The serial port of the EMP console must have been connected to the server via the modem or directly connected using a serial cable.
180 Emergency Management Port Operating the Client Operating the Client Selection off “EMP Console” from the starting menu of the client displays the following window: Use the following procedure to connect the server: 1 Select “Action” first and then select “Phonebook”. 2 Enter the server name and phone number in the submenu and save the entered data. 3 Select “Connect” first and then select “Server Name”. 4 Enter the password in the password entry window of the submenu.
Emergency Management Port Types of Event Logs Types of Event Logs Details of event logs are listed in the tables below Meaning of the event log items displayed.
182 Emergency Management Port Types of Event Logs System board Generator ID BMC Sensor Type Voltage FAN Processor Memory Numbers Type of sensor Sensor location Hex Dec #01 #01 Voltage 5V Motherboard #02 #02 Voltage 3.3V System board #03 #03 Voltage: CPU1 (right) System board #04 #04 Voltage: CPU1 (left) System board #05 #05 Voltage 2.
Emergency Management Port Types of Event Logs Generator ID BIOS Sensor Type Numbers 183 Type of sensor Sensor location Hex Dec #20 #32 Memory status slot 2 System board #21 #33 Memory status slot 3 System board #22 #34 Memory status slot 4 System board Watchdog #25 #37 Watchdog event System board POST Error #25 #37 POST Error System board System Event #EF #23 9 System event System board Memory Critical Interrupt #EF #23 9 Memory Error (ECC Single /Multi) System board
184 Emergency Management Port Types of Event Logs Frame sensors Generator ID Unknown Generator ID Sensor FAN Drive Numbers Type of sensor Meaning of sensor-on Hex Dec #01 #01 FAN Alarm Basic suction FAN1 alarm #02 #02 FAN Alarm Basic suction FAN2 alarm #03 #03 FAN Alarm Redundant suction FAN3 alarm #04 #04 FAN Alarm Redundant suction FAN4 alarm #05 #05 FAN Alarm Basic exhaust FAN alarm #06 #06 FAN Alarm Redundant exhaust FAN2 alarm #15 #21 FAN degenerate operation FAN
Emergency Management Port Types of Event Logs Generator ID Sensor Numbers Type of sensor 185 Meaning of sensor-on Hex Dec #0E #14 HDD alarm HDD (ID1) mounted/ dismounted #0F #15 HDD alarm HDD (ID2) mounted/ dismounted #10 #16 HDD alarm HDD (ID3) mounted/ dismounted #11 #17 HDD alarm HDD (ID4) mounted/ dismounted #12 #18 HDD alarm HDD (ID5) mounted/ dismounted #13 #19 Power alarm Alarm on power supply 1 #14 #20 Power alarm Alarm on power supply 2 #16 #22 Power supply in
Chapter 6 Troubleshooting Guide ........................................................... Before Calling for Troubleshooting Information ................. Error Checking ......................................................................... Startup Trouble ......................................................................... Trouble with Application Software ....................................... Types of Trouble and Their Solutions ................................... Toshiba Technical Support .
Troubleshooting This chapter explains problems likely to occur during the operation of the server, and their solutions. Troubleshooting Guide Carry out the following troubleshooting procedure to identify the source of the problem (if encountered). NOTE: Before disconnecting the server cables, turn off the server and peripherals. If the cables are disconnected with power on, irreparable damage may be caused to the server and peripherals.
188 Troubleshooting Troubleshooting Guide 8 Make sure that the server starts operating and that the green power lamp ( ) lights up. See “(6) System status indicators” on page 14. If the green power lamp does not light up See “The green power lamp does not light up” on page 192. After the server has been started, check the operation of POST, which determines whether the trouble is caused by defects in the system board or keyboard or by inappropriate setup.
Troubleshooting Before Calling for Troubleshooting Information 189 Before Calling for Troubleshooting Information If you cannot solve the problem yourself, confirm and record the following information before contacting Toshiba Technical Support: Product name and model number of the server Serial number of the server List of hardware and software components installed in the server Brief statement of the trouble Frequency of occurrence of the trouble Environment where the trouble occurred Meth
190 Troubleshooting Error Checking Error Checking When the server is started, POST will be executed and it will check the mother board, the memories, the keyboard, and other units. If an error is detected by POST, an error message will be displayed. A buzzer will “beep” continuously if the error has been detected prior to display of the POST window on your display unit.
Troubleshooting Trouble with Application Software 191 Trouble with Application Software If any trouble occurs in the application software, check the following: Are the hardware requirements of the server appropriate for the soft- ware? Refer to the software operating manual Is the software a certified copy? Illegally copied software may not oper- ate.
192 Troubleshooting Types of Trouble and Their Solutions Types of Trouble and Their Solutions Typical examples of trouble and respective remedies are listed below. If the trouble is not solved in spite of all items having been checked, please contact your Toshiba Technical Support.
Troubleshooting Types of Trouble and Their Solutions 193 Refer to the display unit operating manual Are the signal cable and power cord of the display unit connected prop- erly? When Windows NT is used, are the current resolution and synchroniz- ing frequency supported by the display unit? Start the server in VGA mode to check for normal operation.
194 Troubleshooting Types of Trouble and Their Solutions The system status indicators do not function properly Lamp State Likely cause Power Off AC power is not supplied. Disk Lit amber Magnetic disk unit failure Fault Flashing amber or green Cooling fan or power unit NOTE: The amber power lamp ( ) does not signify trouble; it indicates that AC input is normal and that DC output is inactive.
Troubleshooting Toshiba Technical Support 195 Toshiba Technical Support If you encounter a problem which you cannot solve yourself, contact the Toshiba service station.
Appendix A Model specifications ................................................................ 197 Interrupt levels ..........................................................................
Specifications Model specifications Model number of the unit MAGNIA3030 CPU Main processor Pentium III 600EMHz, 700MHz, 800MHz Max. processors 2 Cache 32KB/CPU Second cache 256KB/CPU Main memory with ECC Maximum capacity 2GB (512MBx4) Unit of expansion Auxiliary storage units HDD Maximum capacity (built-in) 128MB/256MB/512MB 108GB (18GBx6) Additional HDD 9GB, 18GB Standard disk bay 3.5" x 6 (hot-swap specs.) FDD Standard 3.5" (720KB/1.
198 RAID controller Max. disk cache capacity Mountable (however, different types of RAID controllers cannot be combined) 64MB (RAID controller C) 16MB (RAID controller D) Onboard SCSI controller Ultra2/Ultra WIDE SCSI2 Standard Power supplies Standard 1 Maximum (when EPS-R cages are mounted) 2 (redundant configuration, hot-swap specs.
199 Expansion slots PCI 6 EISA 0 ISA 1 PCI/ISA 0 Automatic shutdown function Standard Uninterruptible power supply (UPS) Can only be added at the user site as an optional item. Power and frequency 100 VAC, 50/60 Hz Power consumption Max. 360W (EPS model) Max. 400W (EPS-R model) Environmental conditions Pedestal model Temp.: 10 - 35°C, humidity: 30% 80% Rack model Temp.
200 Interrupt levels IRQ Device 0 Interval timer 1 Keyboard buffer full 2 Cascade interrupt from slave PIC 3 Onboard serial port B (COM2) [Only for “Enabled”] 4 Onboard serial port A (COM1) [Only for “Enabled”] 5 Onboard network adapter, USB 6 Onboard floppy disk controller 7 Parallel port LPT1 (Only for “Enabled”) 8 Real-time clock (RTC) 9 ACPI 10 Reserved for AMS (optional) 11 Onboard SCSI controller (RAID controller is used if mounted) 12 Onboard PS/2 mouse port 13 Arithmetic c
201 Relationship between PCI slots, PCI devices, and device numbers During the setup of PCI expantion cards and the system setup utility (SSU) of each onboard PCI device, device numbers may be required for distinction among devices of the same device name. The available PCI slots and the device numbers of onboard PCI devices are listed in the table below.
Appendix B RGB interface ........................................................................... RGB interface synchronizing signals .................................... Serial-1/2 interface ................................................................... USB interface ........................................................................... Printer interface ........................................................................ Keyboard/mouse interface .........................................
Interfaces RGB interface NOTE: In the table below, “I/O” denotes the input/output when seen from the server. .
204 Pin number Signal name Meaning 11 Unused Not used 12 Unused Not used 13 _CHSYNC Horizontal Sync Signal (TTL) O 14 _CVSYNC Vertical Sync Signal (TTL) O 15 Unused Not used 5 1 15 11 10 I/O 6 RGB interface synchronizing signals Resolution 640 x 480 800 x 600 1024 x 768 Colors 256, 64K, 16M 256, 64K, 16M 256, 64K Scanning Non-interlaced Non-interlaced Non-interlaced Horizontal sync (kHz) 31.5 37.5 46.9 53.7 60.0 68.
205 Serial-1/2 interface NOTE: In the table below, “I/O” denotes the input/output when seen from the server. .
206 USB interface NOTE: In the table below, “I/O” denotes the input/output when seen from the server. .
207 Printer interface NOTE: In the table below, “I/O” denotes the input/output when seen from the server.
208 Keyboard/mouse interface NOTE: In the table below, “I/O” denotes the input/output when seen from the server.
209 LAN interface NOTE: In the table below, “I/O” denotes the input/output when seen from the server.
210 Expansion slots (for ISA-type card use) NOTE: In the table below, “I/O” denotes the input/output when seen from the server.
211 Pin number Signal I/O Pin number Signal I/O A19 SA12 I/O B19 _REFRESH O A20 SA11 I/O B20 SYSCK O A21 SA10 I/O B21 IRQ7 I A22 SA9 I/O B22 IRQ6 I A23 SA8 I/O B23 IRQ5 I A24 SA7 I/O B24 IQR4 I A25 SA6 I/O B25 IRQ3 I A26 SA5 I/O B26 _DACK2 O A27 SA4 I/O B27 TC A28 SA3 I/O B28 BALE A29 SA2 I/O B29 +5V A30 SA1 I/O B30 OSC A31 SA0 I/O B31 GND C1 _SBSH I/O D1 MEMCS16 I C2 LA23 I/O D2 _IOCS16 I C3 LA22 I/O D3 IRQ10 I
212 Pin number Signal I/O Pin number Signal I/O C12 SD9 I/O D12 _DACK6 O C13 SD10 I/O D13 DRQ6 I C14 SD11 I/O D14 _DACK7 O C15 SD12 I/O D15 DRQ7 I C16 SD13 I/O D16 +5V C17 SD14 I/O D17 _MASTER C18 SD15 I/O D18 GND I
213 Expansion slots (for PCI-type card use) NOTE: In the table below, “I/O” denotes the input/output when seen from the server.
214 5V system environment Pin number Side B I/O Side A I/O 20 AD[31] I/O AD[30] I/O 21 AD[29] I/O (3.3V) 22 GND 23 AD[27] 24 AD[25] 25 (+3.3V) 26 C/BE[3]# 27 AD[23] 28 GND 29 AD[21] 30 AD[19] 31 (+3.3V) 32 AD17 33 C/BE[2]# 34 GND 35 IRDY# 36 (+3.3V) 37 DEVSEL# 38 GND 39 LOCK# I/O (+3.3V) 40 PERR# I/O SDONE I/O 41 (+3.3V) SBO# I/O GND I/O 42 AD[28] I/O I/O AD[26] I/O I/O GND AD[24] I/O I/O IDSEL I I/O (+3.
215 5V system environment Pin number Side B 43 (+3.3V) 44 I/O Side A I/O PAR I/O I/O AD[15] I/O (+3.3V) I/O AD[13] I/O 45 AD[14] 46 GND 47 AD[12] I/O AD[11] 48 AD[10] I/O GND 49 GND 50 Connector key 51 Connector key 52 AD08 53 AD[07] 54 (+3.3V) 55 AD[05] 56 AD[03] 57 GND 58 AD[01] 59 +5V(I/O) 60 ACK64# 61 +5V +5V 62 +5V +5V AD[09] I/O I/O C/BE[0]# I/O I/O (+3.
Appendix C Password ................................................................................... 217 Hardware setup information ................................................... 218 Enabling/disabling the Wake On LAN feature ....................
Switch Setting Password If you forget the registered password, start the server after setting the required jumper switch on the mother board to “Clear”. The registered password will be cleared. J2J1: 6-7 Clear ... Clears the password. 5-6 Protect ...
218 Hardware setup information Perform the following operations if the hardware setup information is to be forcibly returned to the standard settings (defined data): 1 Start the server after setting the required jumper switch on the mother board of the server to “Clear”. J2J1: 2-3 Clear ... Clears the hardware data settings. 1-2 Protect ...
219 Password clearing switch Hardware setup switch Wake On LAN setup switch Preset jumper switch settings view In addition to the password clearing switch, the hardware setup switch, and the Wake On LAN setup switch, several jumper switches are located on the mother board. Do not disturb the settings of any switches other than the above three, since wrong setting may result in malfunction.
Appendix Unit logs .................................................................................... Basic system configuration ..................................................... CPUs ......................................................................................... Memories .................................................................................. Hard disk drives ....................................................................... SCSI units ........................................
Unit Logs Unit logs Unit logs are listed on following pages. Use these logs to record system component additions and information on removed optional items. The information that has thus been recorded may need to be used when executing various utilities. The unit logs consist of a log concerning the basic system configuration, and a log relating to added units (system components). Use the basic system configuration log to record the model numbers and serial numbers of the server and the mother board.
222 Basic system configuration Maker Model No./Type No.
223 Hard disk drives Connected to: SCSI ID Onboard SCSI ID5 RAID controller C/D Capacity/ Revolutions Model number Date installed ID4 ID3 Internal disk ID2 ID1 ID0 SCSI units Connected to: Internal Added Maker Model No./Type No.
224 Expantion cards Slot Maker Model No./Type No. Interrupt setting (IRQ) Memory used Date installed PCI-6 PCI-5 PCI-4 PCI-3 PCI-2 PCI-1 ISA Other optional items Slot Serial port 1 (COM1) Serial port 2 (COM2) Parallel port (Printer port) USB port 1 USB port 2 Maker Model No./Type No.
MAGNIA3030 User’s Guide 2000-03-28 Edition A1 S00003-UK Publication TOSHIBA CORPORATION Digital Media Equipment&Services Company 1-1, SHIBAURA 1-CHOME, MINATO-KU, TOKYO 105-8001, JAPAN