SST for MAGNIA Z500 ™ User’s Guide S e r v e r S e t u p To o L
Copyright (C) 2003 by TOSHIBA CORPORATION. ALL RIGHTS RESERVED. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, however, with respect to the use of the information contained herein. First edition January 2003 Notice ! No part of this document may be reproduced without the permission of TOSHIBA. ! Information in this document is subject to change without notice.
Contents Chapter 1: Server Setup TooL...................................................................... 2 Checking the Accessories.......................................................................... 3 Starting SST................................................................................................. 3 Starting the server................................................................................... 5 Starting SST on another system......................................................
iv Chapter 4: HW Diagnostics......................................................................... 70 About HW Diagnostics............................................................................. 71 Starting the HW Diagnostics Program................................................... 71 Items of HW Diagnostics......................................................................... 71 Diagnostics Test (01. DIAGNOSTIC TEST).................................... 73 Running Test (02.RUNNING TEST)........
Chapter 1 Checking the Accessories ............................................................ 3 Starting SST .................................................................................. 3 Main Menu ....................................................................................
Server Setup TooL This chapter describes how to configure the hardware and start the Server Setup TooL.
Server Setup TooL Checking the Accessories 3 Checking the Accessories Before starting the Server Setup TooL (SST), make sure that the following accessories are available. ! SST CD-ROM ! Server Setup TooL User's Guide (This guide) ! End-User License Agreement Starting SST NOTE: Depending on the optional equipment [i.e. SCSI card, MO drive] you installed on the server, SST may work incorrectly. To work the SST correctly, do not install the optional equipment [i.e. SCSI card, MO drive] on your server.
4 Server Setup TooL Starting SST NOTE: In case the Hard Disk Drive is not connected to an extended disk unit, SST may not operate correctly. When you do not install OS in the Hard Disk Drive in an extended disk unit, please do not use SST, where an extended disk unit is connected. NOTE: To use [Utilities]-[Create Floppy Disks] or Configuration Save Disk, the floppy disk drive must be connected.
Server Setup TooL Starting SST 5 Starting the server 1 Make sure that the monitor, keyboard, mouse and all peripherals are correctly connected. NOTE: To start up SST from CD-ROM, the CD-ROM drive must be set to have top priority in the Boot menu of the BIOS setup utility. For details on how to set the Boot menu, refer to the MAGNIA Z500 User’ s Guide. 2 Make sure that all power cables are connected to grounded AC outlets. 3 Turn on the power of the monitor.
6 Server Setup TooL Starting SST Server Setup TooL Start-up screen 6 After the Server Setup TooL Start-up screen, the Input Locale screen appears. Input Locale screen Select one of the following keyboard layouts. ! Belgian French ! French ! German ! Spanish ! Swiss French ! Swiss German ! United Kingdom ! U.S.
Server Setup TooL Starting SST NOTE: The OS installation can be executed without starting up the Main menu by inserting the Configuration Save Disk containing the configuration information into the floppy disk drive, and starting up SST. For details on the setup method, see section [Setup Option] in Chapter 2.
8 Server Setup TooL Starting SST Starting SST on another system The Server Setup TooL can be started on systems running each of the operating systems listed below: Windows 2000, Windows NT, Windows Me, Windows 98, Windows 95. To start the Server Setup TooL from another system(s): 1 Place the SST CD-ROM into the CD-ROM drive. 2 After the Input Locale screen appears, select one keyboard layout. 3 After finishing the locale setting, the SST Main menu appears.
Server Setup TooL Main Menu 9 Main Menu Main Menu screen Setup The Setup option is designed to automate the installation of RAID and the operating system . You are guided through a series of questions, and then the system is automatically configured and the software is installed. For more information, see section [Setup] in Chapter 2. Utilities The Utilities option allows you to customize the system installation, create diskettes, and manage the RAID configuration.
Chapter 2 Setup Wizard ............................................................................... 13 Windows® 2000 Quick Installation ........................................ 19 Windows® 2000 Manual Installation using SST .................. 54 Windows® 2000 Manual Installation without using SST .... 55 After Installation (Windows® 2000) .......................................
Setup This chapter describes how to use the Server Setup TooL.
Setup Setup Wizard 13 Setup Wizard RAID Configuration After selecting a Setup option from the SST Main menu, the RAID Configuration screen appears only if one or more HDDs are connected to the RAID controller (the MR520 or the on-board IDE RAID controller). If you have an external hard disk unit connected to the MAGNIA Z500 (with either the MR520), first configure the on-board IDE RAID controller and then connect the external unit.
14 Setup Setup Wizard NOTE: If you are setting up the computer for the first time and a RAID array has not been configured, use [Simplified Setup] or [Detailed Setup]. NOTE: If you want to setup a RAID configuration that is not possible by using [Simplified Setup], (for example: multiple array groups, RAID10, etc.), select [Detailed Setup]. For details about [Simplified Setup], click [Detail] and refer to Server Setup TooL Help.
Setup Setup Wizard 15 Simplified RAID Configuration Setup If you have selected the Simplified Setup option on the RAID Configuration screen, the Simplified RAID Configuration Setup screen appears. Simplified RAID Configuration Setup screen RAID0 (One or more HDDs is required.) Multiple HDDs are grouped and constructed as one unique logical device. Data is recorded in a dispersed manner and the write and read performance of the HDDs is high . RAID1 (Two HDDs are required.
16 Setup Setup Wizard Hot Spare (Can be used if RAID1 or RAID5 is selected.) Hot Spare is a spare HDD in stand-by ; when one HDD is damaged, the hot spare automatically goes on-line. HDD Assignment Select the number of HDDs for the RAID configuration from the list. When "MAX" has been selected, the RAID array is structured with the maximum number of HDDs ( 4 in the case of MR520, or 2 in the case of on-board IDE RAID controller.).
Setup Setup Wizard 17 Operating System Installation Selection After completing the RAID settings (if one or more HDDs are connected to the RAID controller [the MR520]), or selecting a Setup option from the SST Main menu (if one or more HDDs are connected to the ASC-29160 SCSI controller), the Operating System Installation Selection menu appears.
18 Setup Setup Wizard NOTE: If you want to install Windows 2000 Server or Windows 2000 Advanced Server, create the necessary diskettes for installation in the Utility menu first. Refer to following. ·[Chapter 2 - Windows 2000 Manual Installation without using SST ] ·The MAGNIA Z500 User's Guide (on this "Server Setup TooL- and Documentation CD"). NOTE: If you selected [Install MS-DOS], the Server Setup TooL will create a disk partition (from 50MB to 2,048MB).
Setup Windows® 2000 Quick Installation Windows® 2000 Quick Installation Locale Settings NOTE: When you select the "Install Windows® 2000 - Quick installation" option, the following Locale Settings screen appears. Locale Settings screen Select a Language for your Operating System. NOTE: You must select the same OS language as your OS CD-ROM. Once you have chosen a specific language [i.e. French] for the SST installation of Windows 2000, do not attempt to install a different language [i.e.
20 Setup Windows® 2000 Quick Installation Create Disk Partition After specifying the Locale Settings, the Create Disk Partition screen appears. Create Disk Partition screen Select a file system. FAT16 Creates the file system using the FAT16 (File Allocation Table with 16-bit entries) format. NTFS Creates the file system using the NTFS (NT File System) format. Input Partition Size Enter the size of the disk partition you want to create, then press [Enter].
Setup Windows® 2000 Quick Installation NOTE: If you select "FAT16", SST will create the partition as 2048MB size. NOTE: If you select "NTFS" and enter a partition size larger than one available on the disk, SST will create the partition as 2048MB size default. NOTE: If you select "NTFS", you must specify the disk partition size above the sum of mounted system memory plus 830MB.
22 Setup Windows® 2000 Quick Installation User Information Settings After specifying the disk partition parameters, the User Information Settings screen appears. User Information Settings screen Enter the following user settings: User Name Name of the user (administrator). Organization Company or organization name (optional). Product ID/CD Key Product ID or CD-key of the Windows 2000 CD-ROM. Computer Name Identifies the computer to the rest of the network.
Setup Windows® 2000 Quick Installation 23 License Mode Setting After specifying the User Information Settings, the License Mode Setting screen appears. License Mode Setting screen You can structure the operating system license in one of two ways: Per Server Mode The server's license specifies the number of clients. The number of users for a server should be no less than the number of client computers that can simultaneously connect to that server.
24 Setup Windows® 2000 Quick Installation NOTE: If you are not sure which license mode to use, select "Per Server Mode". The license mode can be changed once only from "Per Server Mode" to "Per Seat Mode", based on the contract for the license.
Setup Windows® 2000 Quick Installation 25 Server Role Setting After specifying the License Mode Setting, the Server Role Setting screen appears. Server Role setting screen Select one of the options, then click [Next]. Domain Member Configures the computer as part of the domain, controlled by a domain controller. Workgroup User accounts and resources are controlled by the individual computers.
26 Setup Windows® 2000 Quick Installation Network Protocol Setting -1 After specifying the Server Role, the Network Protocol Setting -1 screen appears. Use this screen to specify the network communication protocol for Network Adapter(LAN1). Network Protocol Setting -1 screen Select the communication protocol for Network Adapter(LAN1), then click [Next].
Setup Windows® 2000 Quick Installation 27 TCP/IP Protocol Settings -1 If you have specified TCP/IP as the network communication protocol on the Network Protocol Setting -1 screen, the TCP/IP Protocol Settings -1 screen appears. The TCP/IP Protocol Settings -1 screen allows you to specify the IP Address, Subnet Mask, and Default Gateway Address for Network Adapter(LAN1).
28 Setup Windows® 2000 Quick Installation DNS/WINS Setting -1 After completing the settings on the TCP/IP Protocol Settings -1 screen, the DNS/WINS Setting -1 screen appears. The DNS/ WINS Setting -1 screen allows you to specify the Primary DNS Server Address, Secondary DNS Server Address, Primary WINS Server Address and Secondary WINS Server Address for Network Adapter(LAN1).
Setup Windows® 2000 Quick Installation 29 Network Protocol Setting -2 After completing the settings on the DNS/WINS Setting -1 screen (if you have specified TCP/IP as network protocol on the Network Protocol Setting -1 screen) or the Network Protocol Setting -1 screen (if you have not specified the TCP/IP as network protocol on the Network Protocol Setting -1 screen), the Network Protocol Setting -2 screen appears. Use this screen to specify the network communication protocol for Network Adapter(LAN2).
30 Setup Windows® 2000 Quick Installation TCP/IP Protocol Settings -2 If you have specified TCP/IP as the network communication protocol on the Network Protocol Setting -2 screen, the TCP/IP Protocol Settings -2 screen appears. The TCP/IP Protocol Settings -2 screen allows you to specify the IP Address, Subnet Mask and Default Gateway Address for Network Adapter(LAN2).
Setup Windows® 2000 Quick Installation 31 DNS/WINS Setting -2 After completing the settings on the TCP/IP Protocol Settings -2 screen, the DNS/WINS Setting -2 screen appears. The DNS/ WINS Setting -2 screen allows you to specify the Primary DNS Server Address, Secondary DNS Server Address, Primary WINS Server Address and Secondary WINS Server Address for Network Adapter(LAN2).
32 Setup Windows® 2000 Quick Installation Certificate Service Settings If you have specified TCP/IP as network protocol on the Network Protocol Setting -1 or Network Protocol Setting -2 screen, or if you have not specified TCP/IP as network Protocol on the Network Protocol Setting -1 and Network Protocol Setting -2 screen, the Certificate Service Settings screen appears. Certificate Service Settings screen Specify the Certification Authority, then click [Next].
Setup Windows® 2000 Quick Installation 33 3 When you install the Internet Authentication Service, select [Install Internet Authentication Service]. NOTE: To install the Enterprise root CA or Enterprise Subordinate CA, you must install it manually after finishing the Windows 2000 and Active Directory installation. For Certification Authority (CA) and Internet Authentication Service (IAS), refer to the Windows 2000 Help.
34 Setup Windows® 2000 Quick Installation Public and Private Key Pair Settings If you select the [Advanced option] on the Certificate Service Settings screen, the Public and Private Key Pair Settings screen appears. Public and Private Key Pair Settings screen Specify the Cryptography Service Provider and settings for generation of encryption key pair, then click [Next]. Cryptographic Service Provider Specifies the name of the Cryptography Service Provider to be used.
Setup Windows® 2000 Quick Installation 35 CA Identifying Information Settings If you select the [Install Internet Authentication Service] on the Certificate Service Settings screen, the CA Identifying Information Settings screen appears. CA Identifying Information Settings screen Specify the information for identifying the Certification Authority, then click [Next]. CA Name Specifies the name of the Certification Authority being installed, using maximum of 64 characters. You must specify this item.
36 Setup Windows® 2000 Quick Installation State or Province Specifies the state/province for the Certification Authority being installed, using maximum of 128 characters. Country/region Specifies the country code for the Certification Authority being installed, using maximum of 2 characters. Refer to the ISO standard 3166 for a list of valid country codes. If this item is not specified, this item will be set up using system's locale information.
Setup Windows® 2000 Quick Installation 37 Data Storage Location Settings If you select the [Install Internet Authentication Service] on the Certificate Service Settings screen, the Data Storage Location Settings screen appears. Data Storage Location Settings screen Specify the location of certification database and procedure for requesting the certificate, then click [Next].
38 Setup Windows® 2000 Quick Installation Send the request to a CA already on the network Request the certification to the existing Certification Authority via network. Computer name Specify the computer name to be requested the certification. Parent CA Specify the Certification Authority name which issues the certificates.
Setup Windows® 2000 Quick Installation 39 Network Services Setting If you have specified TCP/IP as the network communication protocol on the Network Protocol Setting-1 or the Network Protocol Setting-2 screen, the Network Services Setting screen appears. Network Service Setting screen Select the network service, then click [Next]. Internet Information Services (IIS) The Microsoft Internet Information Services.
40 Setup Windows® 2000 Quick Installation NOTE: When you install the IIS using SST automatic installation procedure, only the IIS included in the Windows 2000 CD-ROM can be installed. If you want to install another version of IIS, you must install it manually after the Windows 2000 installation.
Setup Windows® 2000 Quick Installation 41 Domain/Workgroup Setting After completing the settings on the Network Services Setting screen (if you have specified TCP/IP as the network protocol on the Network Protocol Setting -1 or Network Protocol Setting -2 screen) or the Network Protocol Setting -1 screen (if you have not specified TCP/IP as the network protocol on the Network Protocol Setting -1 and Network Protocol Setting -2 screen), the Domain/ Workgroup Setting screen appears.
42 Setup Windows® 2000 Quick Installation 2 If the server has already been registered for the domain or you want to make this server a part of the workgroup, click [NEXT]. NOTE: If the server has already been registered for the domain, or you want to make this server a part of the workgroup, it is not necessary to create the computer account. 3 In the Administrator text box, enter the name of the manager or administrator account that has the permission to add computers to the specified domain.
Setup Windows® 2000 Quick Installation 43 Update Driver Settings After the Domain/Workgroup Setting screen, the Update Driver Settings screen appears. Update Driver Settings screen SCSI Driver Driver for ASC-29160 SCSI controller and SCSI riser card (if the ASC-29160 and SCSI riser card are not installed on your computer, this item will be unavailable.
44 Setup Windows® 2000 Quick Installation NOTE: The drivers for the server hardware are on the Server Setup TooL CD-ROM. You may, however, have installed equipment that was shipped with newer drivers on diskettes. If you need to use the drivers on diskettes, continue with this section. If you wish to use the drivers from the CD-ROM, proceed to the next step by clicking [NEXT] without selecting any item.
Setup Windows® 2000 Quick Installation 45 Services and Application Installation Clicking Next on the Update Driver Settings screen displays the Services and Application Installation screen. Services and Application Installation screen HarnessEye/web Agent This software is used for operational management of the MAGNIA Z500, and can monitor the hardware information for fault detection. Only the Agent function is installable.
46 Setup Windows® 2000 Quick Installation SCSI RAID Utility (MR520 only) The SCSI RAID Controller utility: (if the MR520 is not installed on your computer, this item will be unavailable.) Power Console Monitors the RAID configuration. Service Extracts log information. SNMP Agent Used by TCP/IP-based management applications. TOSHIBA IDE Backplane Driver This driver controls the status indicator of the IDE hard disk drives and speaker. Windows 2000 Service Pack Service program for Windows 2000.
Setup Windows® 2000 Quick Installation NOTE: To use the other functions (Management Console, Management Proxy) of the HarnessEye/web, you must install them manually after the Windows 2000 installation. For more information, refer to the HarnessEye/web User's Guide (on this "Server Setup TooL- and Documentation CD"). NOTE: Windows 2000 Service Pack is not included in the SST CD-ROM. To install the Windows 2000 Service Pack, the CD-ROM including self-executable file of Windows 2000 Service Pack is needed.
48 Setup Windows® 2000 Quick Installation HarnessEye/web Setting If you select the HarnessEye/web on the Services and Application Installation screen, the HarnessEye/web Setting screen appears. HarnessEye/web Setting screen To specify the Management Proxy and the Alias, select [Register Agent Information]. Management Proxy Enter the name or the IP address of the Management Proxy Server to which the Agent is registered. Alias If you want to assign an alias to the Agent, enter it here.
Setup Windows® 2000 Quick Installation NOTE: An alias name can be specified by the user. This makes it easier to specify the node when the node name is a long string of numbers or letters. For more information, refer to the HarnessEye/web User's Guide (on this "Server Setup TooL- and Documentation CD"). NOTE: When the HDD Connector Board (HDD chassis) is not connected, do not select [HDD Connector Board Log].
50 Setup Windows® 2000 Quick Installation Scedule of the consistency check (Windows 2000) If you select the SCSI RAID Utility on the Services and Application Installation screen, the Schedule of the consistency check screen appears. Schedule of the consistency check Select the schedule for checking the integrity of the logical drive redundancy data, then click [Next]. Start time Specify the time for starting the integrity check. Select from 0 to 23 hours in 1-hour increments.
Setup Windows® 2000 Quick Installation 51 Setup Option The Setup Option screen appears. Use this screen to specify the setup installation features you want enabled during the installation process. Setup Option screen Beep sound in case of disk change Sounds an audible alert (beep) to change storage media (CDROM and diskette).
52 Setup Windows® 2000 Quick Installation Confirm partition information during installation procedure A dialog box appears, requiring you to confirm the deletion of the existing partition. If a disk partition already exists, a confirmation message appears, asking if you want to delete the partition. If this option is not checked, setup deletes the partition without prompting you for confirmation.
Setup Windows® 2000 Quick Installation 53 If you are satisfied with the installation settings, click Execute. To save configuration information, select [Execute] and then [Yes]. Setup is started after the configuration information is saved to the Configuration Save Disk. NOTE: After finishing the OS installation, continue the setup according to the procedure described in [Chapter 2 After Installation (Windows 2000)].
54 Setup Windows® 2000 Manual Installation using SST Windows® 2000 Manual Installation using SST When [Manual Installation of Windows 2000 Server] is selected from the [Operating System Installation Selection] menu, the RAID system is automatically configured, and the diskettes for manual installation are automatically created. For more information about Windows 2000 / Windows 2000 Advanced Server installation, refer to the MAGNIA Z500 User's Guide (on this "Server Setup TooL- and Documentation CD").
Setup Windows® 2000 Manual Installation without using SST 55 Windows® 2000 Manual Installation without using SST To install the Windows 2000 / Windows 2000 Advanced Server without using the Toshiba Server Setup TooL's automatic installation procedure, you must create some diskettes for manual installation from the "Create Floppy Disks" menu. After creating the diskettes, follow the installation instructions in your MAGNIA Z500 User's Guide (on this "Server Setup TooL- and Documentation CD").
56 Setup Windows® 2000 Manual Installation without using SST 3 Select [Create Floppy Disks] option and following items, then select [Create]. ! LSI IDE RAID Windows 2000 Driver ! Adaptec SCSI Windows 2000 Driver ! Intel LAN Windows 2000 Driver Create Floppy Disks screen 4 Insert an unused diskette, then select [OK]. 5 After creating the diskettes, you must label the diskettes.
Setup After Installation (Windows® 2000) 57 After Installation (Windows® 2000) If you have finished Windows 2000 installation, then follow the steps below: Confirming and Setting up the Time Zone 1 Start Windows 2000 and log onto it as the Administrator (or a user having equivalent rights). 2 Run Date/Time Properties by clicking Start, Settings, Control panel, and double clicking on Date/Time. 3 Click Time Zone tab. 4 Check that the current Time Zone setting is correct.
58 Setup After Installation (Windows® 2000) Setting up the Active Directory (To make this server as a domain controller) If you installed TCP/IP protocol and you want to designate this server as a domain controller in your network, you must install Active Directory. For more information about Active Directory, refer to the Windows 2000 Help. Setting up the AFT/ALB/IPsec function The onboard LAN controllers support the AFT / ALB / IPsec function.
Chapter 3 How to Start Utilities .................................................................. 61 Utility Menu ................................................................................
Utilities This chapter describes how to use the Toshiba Utilities.
Utilities How to Start Utilities 61 How to Start Utilities About Utilities The utilities option allows you to customize the installation, create the diskettes, and manage the RAID configuration. The Utilities Menu screen contains two panes, providing the following utilities: Setup Support ! - Setup Information ! - Create Floppy Disks HW Setup ! - RAID Configuration NOTE: There are two ways to start the Utilities. Some utility programs cannot be executed according to either way.
62 Utilities How to Start Utilities Selectable items when the Utilities is started from SST CD-ROM Selectable items ! Setup Information ! Create Floppy Disks ! RAID Configuration Utility Menu screen (started from the SST CD-ROM) NOTE: When the floppy disk drive is not connected, [Setup Information] and [Create Floppy Disks] will be unavailable.
Utilities How to Start Utilities 63 Starting the Utilities on another system 1 Insert the SST CD-ROM on the machine where Windows 2000, Windows NT, Windows Me, Windows 98 or Windows 95 is running. 2 After a while, the Input Locale screen appears, then select one of the keyboard layout. 3 After finishing the locale setting, the SST Main menu appears.
64 Utilities How to Start Utilities NOTE: When the Server Setup TooL has been started on another system, only the Utilities of the Main menu can be selected. If the Auto-Run function is not allowed, the Server Setup TooL does not start on that system. NOTE: To use all the functions on the Utility menu, a floppy disk drive is required.
Utilities Utility Menu 65 Utility Menu Setup Support Setup Information Clicking [Setup Information] starts the Setup Information wizard and opens the Setup Wizard dialog box where you can make the choices for how SST configures the server, RAID, and operating system during the installation procedure. This menu reads the current setting information from the SST Configuration Save Disk and arranges the settings.
66 Utilities Utility Menu Create Froppy Disks Clicking [Create Floppy Disks] lists the system boot, diagnostic, and installation diskettes you can create from the Utilities menu. Create Floppy Disks screen There are the following check boxes in the Create Floppy Disks screen. Checking the box lists the relative diskette titles in the menu. Windows 2000 Lists the diskette titles that are necessary for installing the Windows 2000 Server / Windows 2000 Advanced Server.
Utilities Utility Menu 67 Configuration Save Disk This diskette is use save to setup information for MAGNIA Z500. DOS Disk This diskette is used to starts the utility programs used on the server. HW Diagnostics Program This diskette is used to boot from the floppy disk drive and run this program. The HW Diagnostics Program checks the operation of the hardware and the input/output device and displays the configuration information of the system.
Chapter 4 About HW Diagnostics ............................................................. 71 Starting the HW Diagnostics Program .................................... 71 Items of HW Diagnostics ..........................................................
HW Diagnostics This chapter describes how to use the HW Diagnostics Program.
HW Diagnostics About HW Diagnostics 71 About HW Diagnostics HW Diagnostics starts a diagnostics test of the server's hardware devices. You can select a single device or a combination of devices to test. Use the HW Diagnostics Program to check: ! Whether the server operates normally. ! For anything abnormal or any failure while the server is in use. ! Whether or not optional devices are working normally.
72 HW Diagnostics Items of HW Diagnostics Main menu of HW Diagnostics Program [01.DIAGNOSTIC TEST] Test hardware. For more information, refer to [Chapter 4 Items of HW Diagnostics - Diagnostics Test (01. DIAGNOSTIC TEST)]. [02.RUNNING TEST] Automatically execute the Diagnostics tests in a user-defined sequence. For more information, refer to [Chapter 4 Items of HW Diagnostics - Running Test (02. RUNNING TEST)]. [03. LOG UTILITIES] Displays the error information.
HW Diagnostics Items of HW Diagnostics 73 Diagnostics Test (01. DIAGNOSTIC TEST) 1 From Diagnostics Test Menu (DIAGNOSTIC TEST MENU) screen, select the desired subtest number from the subtest menu. (To return to the Main Menu, select "99" or "Esc".) NOTE: Even if the testing device does not exist on your computer, [06.SCSI HDD TEST], [09.SCSI TEST], [11.SAFTE TEST] and [13.IDE HDD TEST] can be executed, however nothing is tested.
74 HW Diagnostics Items of HW Diagnostics Diagnostics TEST - TEST PARAMETER [01.Go to Test] Start the test. If you need to stop the test program, press + . [02.Test Loop] Selecting "YES" increments the pass counter each time the test cycle ends, and restarts the test cycle. Selecting "NO" returns the subtest menu to the main menu after the test is completed. [03.Error Stop] Selecting "YES" stops the test program when an error is detected.
HW Diagnostics Items of HW Diagnostics 75 [01.Go to Test] To start the running test. If you need to stop the test program, press + . [02.Test ITEM EDIT] To choose the test items under the RUNNING Test. [03.Finish BUZZER Sound] When the Server finishes the running test, the beep sounds. [99.Exit to DIAGNOSTICS MENU] To return to the HW Diagnostics Main Menu. In the initial setting, the following items are automatically executed: 01.MEMORY TEST 01.Conventional memory 03.DISPLAY TEST 01.
76 HW Diagnostics Items of HW Diagnostics When the test is completed, the test result appears on the screen in large text. No error has been detected OK The test has been compulsorily ended, or any error has been detected. FAILED NOTE: To check the error log, select [03.LOG UTILITIES] in the main menu. For the key operation on the error log display, refer to "Checking error log" in this chapter. If the test in progress has been stopped, the test result is not displayed.
HW Diagnostics Items of HW Diagnostics 77 Adding Test Items To add a test item to the Running test, press key, then select a test item with arrow keys, and press to select subtests. To return to the previous menu, press key. NOTE: Do not add the subtest [01. Pressed Key Display] of [02. KEYBOARD TEST] to the Running test. This subtest requires a key input so that the Running test in progress is stopped if this subtest is added to the Running test. Do not select only the subtest [08.
78 HW Diagnostics Items of HW Diagnostics Sample screen during the test XXX TEST Indicates the name of the test being executed. SUB-TEST Indicates the subtest number, and the step number of the test being executed. ERROR COUNT Indicates the error count of the test. PASS COUNT Indicates the pass count of the test. WRITE DATA Indicates the write-data. READ DATA Indicates the read-data. ADDRESS Indicates the address of the test being executed. STATUS Indicates the status of the test being executed.
HW Diagnostics Items of HW Diagnostics 79 Details of Test Items and Error Log Information The following are Test items and Error log information: [01. MEMORY TEST] To run the memory. [01. Conventional memory] This test writes data to conventional memory (0 to 640 KB), then reads the new data and compares the result with the test data. [02. Expansion memory] This test writes constant data to all the memory area, then reads the data and compares it with the test data. [03.
80 HW Diagnostics Items of HW Diagnostics [02. KEYBOARD TEST] The Keyboard Test contains three subtests that test the computer's keyboard and mouse actions. [01. Pressed key display] When you execute this subtest, the keyboard layout is drawn on the display. When any key is pressed, the corresponding key appears on the display. Pressing and holding a key enables the auto-repeat function which causes the key's displayed character to blink.
HW Diagnostics Items of HW Diagnostics 81 [03. DISPLAY TEST] To test the function of the display. [01. VRAM W/R/C] This subtest writes constant data to video RAM. This data is then read from the video RAM, and it is compared with the original data. [02. 640*480 Mode display] This subtest displays data in 256 color display mode in 640 * 480 resolution. [03. 1024*768 Mode display] The test data is displayed in 256 color display mode in 1,024 * 768 resolution.
82 HW Diagnostics Items of HW Diagnostics At the start of the test, the message to change the HW Diagnostics test diskette with the test diskette appears. Change disks at this point. [01. Sequential address read] This subtest reads data from all tracks continuously on a diskette. [02. Random address data W/R/C] This subtest writes random data to random addresses on all tracks on the diskette. The data is then read and compared to the original data.
HW Diagnostics Items of HW Diagnostics 83 NOTE: Replace the diskette for the test with the HW Diagnostics Program diskette after testing. [05. PRINTER TEST] To test the operation of the printer port. [01. Print Ripple pattern] If you select [05. PRINTER TEST] - [01. Print Ripple pattern], the following message appears. (On MAGNIA Z500, the printer port is not supported.): PRINTER NOT FOUND HIT ANY KEY [06.
84 HW Diagnostics Items of HW Diagnostics [01. Sequential address read] This subtest is a sequential reading of all the blocks on the HDD, starting at block 0. [02. Connection] This subtest reads the logical sector at the end of the HDD, and then recognizes if the drive is connected or not. NOTE: The [01. Sequential address read] tests all areas of the hard disk drive. If the capacities of installed hard disk drives are large enough, the test may take a few hours.
HW Diagnostics Items of HW Diagnostics 87 89 8A 8B DATA PROTECT VENDOR UNIQUE COPY ABORTED ABORTED COMMAND 8C EQUAL 8E E0 F0 FE FF MISCOMPARE STATUS ERROR OTHER ERROR NO DRIVE ERROR DATA COMPARE ERROR 85 Data protection error A unique error of disk maker Stop of COPY command The execution of a commandis correctly stopped The comparing result of thesearch data command issatisfied Comparing command error Status error Other errors The target drive has not been found Data comparing error *Definition of
86 06 07 HW Diagnostics Items of HW Diagnostics MULTIPLICATION ERROR EXCEPTION ERROR Multiplication test error Exception error [08. CACHE MEMORY TEST] To test the L2 caching unit. [01. Constant data test] After the read of all cache memory, the constant data are written, read and compared. [02. Address pattern test] After the read of all cache memory, the address pattern data are written, read and compared. [03.
HW Diagnostics Items of HW Diagnostics 87 CACHE MEMORY TEST (CAH) Error log Status 01 02 03 FF Error name MEMORY PARITY ERROR PROTECT MODE ERROR CACHING ERROR DATA COMPARE ERROR Meaning Memory parity error The shift to the protected mode failed An error occurred on the cache system Data comparing error [09. SCSI TEST] To test the SCSI devices. Before running the test, you must set the parameters. If "HOST ID NUMBER" is set as "ALL", "SCSI ID NUMBER" and "CHANNEL NUMBER" are ignored.
88 HW Diagnostics Items of HW Diagnostics The types of SCSI devices to be displayed are as follows: HDD CMT PRT PRC WON ??? Hard disk device Magnetic tape device Printer Processor (SAF-TE) Write Once device Undefined device CD SCN MO MC COM --- CD-ROM device Scanner Magnet-optic disk device Media changer Communication device Not connected The following screen shows an example of when the hard disk drive is connected to the MR520 RAID controller. INQUIRY Screen [10.
HW Diagnostics Items of HW Diagnostics 89 For the definition of ERROR NAME and STS, refer to the table [SCSI HDD TEST (HDD)] in [Chapter 4 - 06.SCSI HDD TEST].
90 HW Diagnostics Items of HW Diagnostics The test detects the SAF-TE controller first and shows the connecting destination of the detected SAF-TE controller (host number, SCSI ID, and channel number) with model name. --HT-ID----CH--VENDOR-PRODUCT-------FAN-PS--SLOT XX XX XX XXXXX XXXX XX XX XX After detecting the SAF-TE controller, the following message appears: SAF-TE LED Steady ON (Faulty Flag) Hit any key When the message above appears, check that all LEDs of the hard disk drives light in orange.
HW Diagnostics Items of HW Diagnostics 91 [12. BMC TEST] To test the BMC functions and the LED display functions. [01. Sensor test] The sensor test for each controller is performed with the results displayed. [02. FrontPanel test] Verifies the functions of LED. Check that: LED Test: Please check that the Fault LED is ORANGE. OK (Y) / FAILED (N) Please check that the ASD LED is ORANGE. OK (Y) / FAILED (N) Please check that the ASD LED is GREEN. OK (Y) / FAILED (N) [13.
92 HW Diagnostics Items of HW Diagnostics Log Utilities This function logs error information generated while a test is in progress; it shows the results stored in RAM. The error logs can be checked by selecting [03. LOG UTILITIES] in the main menu. Selecting [03.LOG UTILITIES] shows the following message: LOG UTILITIES Screen XXXXX ERRORS The message shows the number of errors. PASS COUNT If the test parameter "Test Loop" is set as "Yes" in the test, the pass count is displayed.
93 HW Diagnostics Items of HW Diagnostics digits 1-3 :It shows the abbreviation of the test in which the error occurred. MEMORY TEST KEYBOARD TEST DISPLAY TEST FLOPPY DISK TEST IDE HDD TEST SCSI HDD TEST RAM KBD CRT FDD IDE HDD NPX TEST CACHE MEMORY TEST SCSI TEST CD-ROM TEST SAF-TE TEST BMC TEST NPX CAH SCS CDR SAF BMC digits 4-5: It shows the subtest number in which the error occurred. digits 6-7: It shows the step number in which the error occurred.
94 HW Diagnostics Items of HW Diagnostics RD It shows the read-data at the occurrence of the error. ERROR NAME / DETAILS It shows the error name and its detail information. Key operation for Log Utilities To scroll the error log screen, or to save and to clear the error log information, use the following keys: <↓> key : scrolls to the next page. <↑> key : scrolls to the previous page. key: finishes the error log screen and returns to the main menu. <1> key : clears the error log information.
HW Diagnostics Items of HW Diagnostics 95 SYSTEM It shows the configuration information of the server.
96 HW Diagnostics Items of HW Diagnostics SCSI The SCSI display lists the SCSI hardware on each channel and its ID number. (When a SCSI device does not exist on your computer, “SCSI DEVICE NOT FOUND. HIT ANY KEY“ is displayed.) SCSI screen IDE The IDE display lists the IDE hardware. IDE screen BMC The screen shows the revision information for the management devices on the server and the expansion units.
HW Diagnostics Items of HW Diagnostics 97 MAIN Chassis It shows the revision information of BMC, SMC, DMC0 and DMC1 installed on the server. If a device is not installed on the server, it shows "NON". External Hard Drive Unit The External Hard Drive Unit display shows the status of the External Hard Drive Unit. If an External Hard Drive Unit is not connected to the server, it is dimmed in the display.
Chapter 5 Installing the HarnessEye/web ................................................ 100 Installingthe TOSHIBA IDE Backplane Driver ................... 101 Installing the MAGNIA Software Access Point ..................
Application Installing the HarnessEye/web When the Windows 2000 is installed using the Server Setup TooL, the Agent function of the HarnessEye/web can be installed automatically. To install the HarnessEye/web manually, or to install the Management Console function or the Management Proxy function additionally from the SST CD-ROM, you must install them manually after installing Windows 2000. The necessary modules for HarnessEye/web installation are include in the SST CD-ROM, as shown below.
Application Installingthe TOSHIBA IDE Backplane Driver 101 \PUBLIC\UTILS\TOSHIBA\HEYE NOTE: To install the HarnessEye/web manually, you must follow the procedure described on the HarnessEye/web User's Guide (on this "Server Setup TooL- and Documentation CD"). For more information about the HarnessEye/web installation, refer to the HarnessEye/web User's Guide (on this "Server Setup TooL- and Documentation CD").
102 Application Installing the MAGNIA Software Access Point The necessary modules for MAGNIA Software Access Point installation are included on the SST CD-ROM, as shown below. \PUBLIC\LAN\TOSHIBA\TSAP NOTE: To install MAGNIA Software Access Point manually, you must follow the procedure described on the MAGNIA Software Access Point manual. For more information, refer to MAGNIA Software Access Point manual.
Chapter 6 Troubleshooting Information ..................................................
Troubleshooting Troubleshooting Information When an error occurs during installation, SST displays the following error messages. When an error message is displayed, solve the problem according to the procedure described below, and perform installation from the beginning again after that. NOTE: Do not remove the SST CD-ROM while SST is working, unless directions are displayed on screen. NOTE: When displayed "Press any key" by the error message, please push keys other than ++ key.
Troubleshooting Troubleshooting Information 105 The error that occurs during RAID creation Failed to communicate with the RAID controller. Point: During the RAID creation. Reason: Problem occurred in the communication with the RAID controller. Action: 1. Check that the RAID controller is operating correctly, by using HW Diagnostics Program etc. 2. Check that the SCSI cable is connected correctly.
106 Troubleshooting Troubleshooting Information The RAID controller not found. Point: During the RAID creation. Reason: SST could not detect the RAID controller. Action: 1. Check that the RAID controller is connected correctly. 2. Check that the RAID controller is operating correctly, by using HW Diagnostics Program etc.
Troubleshooting Troubleshooting Information 107 Failed to initialize the RAID controller. Point: During the RAID creation. Reason: Problem occurred inside the RAID controller. Action: 1. Check that the HDD(s) are operating correctly, by using HW Diagnostics Program etc. 2. Check that the RAID controller is operating correctly, by using HW Diagnostics Program etc.
108 Troubleshooting Troubleshooting Information Failed to create the RAID configuration Point: During the RAID creation. Reason: Problem occurred inside the RAID controller or the HDD during the RAID creation. Action: 1. Check that the HDD(s) are operating correctly, by using HW Diagnostics Program etc. 2. Check that the RAID controller is operating correctly, by using HW Diagnostics Program etc.
Troubleshooting Troubleshooting Information 109 RAID controller session timeout. Point: During the RAID creation. Reason: Response was not returned from the RAID controller. Action: 1. Check that the HDD(s) are operating correctly, by using HW Diagnostics Program etc. 2. Check that the SCSI cable is connected correctly.
110 Troubleshooting Troubleshooting Information Hard disks not found. Point: During HDD access. Reason: Response was not returned from the HDD. Action: 1. Check that the HDD(s) are operating correctly, by using HW Diagnostics Program etc. 2. Check that the HDD(s) are connected correctly. 3. Check that the SCSI cable is connected correctly.
Troubleshooting Troubleshooting Information 111 The error that occurs during the OS installation The "winnt" command terminated abnormally. Point: During installation of Windows 2000. Reason: Windows 2000 was not installed correctly. Action: Reinstall Windows 2000. If this does not work, install Windows 2000 manually. Failed to copy the necessary files for installation. Point: During installation of Windows 2000. Reason: File copy for Windows 2000 installation (from CD-ROM to HDD) failed.
112 Troubleshooting Troubleshooting Information Failed to create the System Partition. Point: During the OS installation. Reason: The system partition for installation could not be created. Action: 1. Check that the RAID array is created correctly 2. Check that the RAID controller, SCSI controller and HDD(s) are operating correctly, by using HW Diagnostics Program etc.. 3. Check 1. and 2. mentioned above, and perform the installation from the beginning again after that.
Troubleshooting Troubleshooting Information 113 The error that occurs during FD reading Wrong disk in floppy drive. Point: When reading from FD. Reason: The incorrect floppy disk was set in the FDD. Action: Set the correct floppy disk in the FDD. The error that occurs during starting SST This machine is not supported. Point: During SST starting. Reason: When the SST was started on unsupported server or HW configuration.
114 Troubleshooting Troubleshooting Information Unable to continue the installation because the system does not recognize a Hard Disk Drive or Logical Drive. Point: During SST starting. Reason: The HDD is not found physically. Action: 1. Check that the HDD(s) are operating correctly, by using HW diagnostic program etc. 2. Check that the HDD(s) are connected correctly. 3. Check that the SCSI cable is connected correctly. 4. Check that the BIOS configuration of SCSI and RAID is set up correctly.
