MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS e-STUDIO3511/4511 File No.
© 2003 TOSHIBA TEC CORPORATION All rights reserved
GENERAL PRECAUTIONS REGARDING THE INSTALLATION AND SERVICE FOR e-STUDIO3511/4511 The installation and service should be done by a qualified service technician. 1. Transportation/Installation • When transporting/installing the equipment, employ four persons and be sure to use the positions as indicated below. The equipment is quite heavy and weighs approximately 112kg (246 lb.), therefore pay full attention when handling it. • Be sure not to hold the movable parts or units (e.g.
3. Main Service Parts for Safety • The breaker, door switch, fuse, thermostat, thermofuse, thermistor, etc. are particularly important for safety. Be sure to handle/install them properly. If these parts are shorted circuit and/or made their functions out, they may burn down, for instance, and may result in fatal accidents. Do not allow a short circuit to occur. Do not use the parts not recommended by Toshiba TEC Corporation. 4.
CONTENTS 1. SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES .......................................... 1-1 1.1 1.2 1.3 1.4 1.5 Specifications ..................................................................................................................... 1-1 Accessories ........................................................................................................................ 1-5 Options ..........................................................................................................
3.6 3.7 3.8 3.9 3.10 3.11 3.12 3.5.12 Beam level conversion setting ........................................................................... 3-30 3.5.13 Maximum toner density adjustment to paper type ............................................. 3-31 3.5.14 Maximum text density adjustment ...................................................................... 3-31 3.5.15 Text/Photo reproduction level adjustment .......................................................... 3-32 3.5.
3.13 3.14 3.15 3.16 3.12.7 Adjustment of reverse solenoid .......................................................................... 3-65 3.12.8 Adjustment of RADF opening/closing switch ..................................................... 3-67 3.12.9 Adjustment of RADF opening/closing sensor .................................................... 3-68 3.12.10 Adjustment of tray volume .................................................................................
5. TROUBLESHOOTING .................................................................................................. 5-1 5. Diagnosis and Prescription for Each Error Code ............................................................... 5-1 5.1.1 Paper transport jam (paper exit section) .............................................................. 5-1 5.1.2 Paper misfeeding ................................................................................................. 5-2 5.1.3 Paper transport jam ......
8. REMOTE SERVICE ....................................................................................................... 8-1 8.1 Auto Supply Order.............................................................................................................. 8-1 8.1.1 Outline ................................................................................................................. 8-1 8.1.2 Setting Item ...................................................................................................
e-STUDIO3511/4511 CONTENTS vi November 2003 © TOSHIBA TEC
1. SPECIFICATIONS/ ACCESSORIES/OPTIONS/ SUPPLIES 2. ERROR CODE AND SELF-DIAGNOSTIC MODE 3. ADJUSTMENT 4. PREVENTIVE MAINTENANCE (PM) 5. TROUBLESHOOTING 6. FIRMWARE UPDATING 7. POWER SUPPLY UNIT 8. REMOTE SERVICE 9.
1. SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1.1 Specifications Values in [ ] are for e-STUDIO4511 in case that the specification is different between e-STUDIO3511 and e-STUDIO4511. • Copy process • Type Indirect electrophotographic process (dry) Desktop type (Console type: when optional Paper Feed Pedestal (PFP) or optional Large Capacity Feeder (LCF) is installed.
* System copy speed Sec. Copy mode e-STUDIO3511 e-STUDIO4511 Single-sided originals 1 set 22.9 ↓ Single-sided copies 3 sets 5 sets 60.9 (181.8) 94.8 (292.2) 49.9 (181.8) 76.3 (292.2) Single-sided originals ↓ 1 set 3 sets 31.3 (95.1) 70.7 (201.8) 30.3 (95.1) 71.9 (201.8) Double-sided copies Double-sided originals 5 sets 1 set 110.1 (311.2) 59.6 (149.6) 101.5 (311.2) 59.5 (149.6) ↓ Double-sided copies 3 sets 5 sets 138.7 (366.6) 217.3 (584.6) 130.4 (366.6) 201.5 (584.
• Reproduction ratio ............. Actual ratio: 100±0.5% Zooming: 25 - 400% in increments of 1% (25 - 200% when using RADF) • Resolution/Gradation ........ Read: 600 dpi Write: Equivalent to 2400 dpi x 600 dpi (black copy) Equivalent to 600 dpi x 600 dpi (color copy) • Eliminated portion ............. Leading edge : 3.0±2.0 mm, Side/trailing edges: 2.0±2.0 mm (black copy) Leading edge : 5.0±2.0 mm, Side/trailing edges: 2.0±2.0 mm (color copy) Leading/trailing edges: 5.0±2.0 mm, Side edges: 5.0±2.
• Dimensions of the equipment .......... See the figure below (W660 x D718 x H739 mm) * When the tilt angle of the control panel is 45 degrees. 718 739 45° 66 0 Fig.
1.2 Accessories Unpacking/Setup instruction 1 set Operator’s manual 4 pcs. (except for MJD) Operator's manual pocket 1 pc. Power cable 1 pc. Warranty sheet 1 pc. (for NAD) Setup report 1 set (for NAD and MJD) Customer satisfaction card 1 pc. (for MJD) PM sticker 1 pc. (for MJD) Drum (installed inside of the equipment) 1 pc. Control panel stopper 1 pc. Lever 1 pc. Color developer holder 6 pcs. Rubber plug 4 pcs. Blind seal (small / large) 3 pcs. / 1pc. CD-ROM 4 pcs.
1.
November 2003 © TOSHIBA TEC 1-7 Staple cartridge STAPLE-600 MJ-1024 Finisher MJ-1023 Finisher Staple cartridge STAPLE-2000 Staple cartridge STAPLE-1600 MJ-1022 Finisher Hole punch unit MJ-6004N/E/F/S MY-1021 Drawer module Scrambler board GP-1030 PCI slot GO-1030 Wireless LAN adapter GN-1010 Expansion memory GC-1180 FAX board 2nd line GD-1160 FAX board GD-1150 Bridge kit KN-3511 Reversing Automatic Document Feeder (RADF) MR-3015 Paper Feed Pedestal (PFP) KD-1011 Damp heater MF-3511 MU
e-STUDIO3511/4511 SPECIFICATIONS 1-8 November 2003 © TOSHIBA TEC
2. ERROR CODE AND SELF-DIAGNOSTIC MODE 2.1 Error Code List One of the following error codes is displayed at the upper right of the screen while pressing the [CLEAR] button and the digital key [8] simultaneously when the “CLEAR PAPER” or “CALL SERVICE” symbol is blinking. 2.1.1 Jam Error code E010 E011 Paper exit jam Jam not reaching the exit sensor : The paper which has passed Troubleshooting Ch. 5.1.1 Other paper jam through the fuser unit does not reach the exit sensor.
Error code E210 Classification Contents Paper transport Lower drawer transport jam (Paper not reaching the registration jam sensor): The paper does not reach the registration sensor after it has passed the upper drawer feed sensor. E220 Lower drawer transport jam (Paper not reaching the upper drawer feed sensor): The paper does not reach the upper Troubleshooting Ch. 5.1.3 Ch. 5.1.3 drawer feed sensor after it has passed the lower drawer feed sensor.
Error code E420 PFP side cover open jam: The PFP side cover has opened Troubleshooting Ch. 5.1.5 during printing. ADU open jam: The ADU has opened during printing. Ch. 5.1.5 Classification Cover open jam E430 Contents E440 Side cover open jam: The side cover has opened during printing. Ch. 5.1.5 E450 LCF side cover open jam: The LCF side cover has opened during printing. Ch. 5.1.5 E480 Bridge unit open jam: The bridge unit has opened during printing. Ch. 5.1.
Error code E731 Classification RADF jam Contents Stop jam at the exit sensor: The trailing edge of the original Troubleshooting Ch. 5.1.6 does not pass the exit sensor after its leading edge has reached this sensor. E741 Stop jam at the reverse sensor: The trailing edge of the original does not pass the reverse sensor after its leading edge has reached this sensor. Jam not reaching the reverse sensor (during reverse feeding): E742 Ch. 5.1.6 Ch. 5.1.
Error code EA40 Classification Contents Finisher jam Door open jam: (Finisher section) (1) The finisher has been released from the equipment during printing. [MJ-1022] Troubleshooting Ch. 5.1.7 (2) (2) The upper/front cover of the finisher section or the upper/ front door of the puncher section has opened during EA50 printing. [MJ-1023/1024] Stapling jam: Stapling is not performed properly. EA60 [MJ-1022/1023/1024] Early arrival jam: The inlet sensor detects the paper earlier than Ch. 5.1.
2.1.2 Service call Main motor abnormality: The main motor is not rotating normally. Developer motor abnormality: The developer motor is not Troubleshooting Ch. 5.1.8 Ch. 5.1.8 rotating normally. Transport motor abnormality: The transport motor is not rotating Ch. 5.1.8 Paper feeding normally. PFP motor abnormality: The PFP motor is not rotating normally. Ch. 5.1.
Error code Classification Contents C410 Fuser unit related Thermistor or heater abnormality at power-ON: Abnormality of service call the thermistor is detected when power is turned ON or the temperature of the fuser roller does not rise in a specified period of time after power is turned ON. Thermistor abnormality after abnormality judgment: Abnormality C430 Troubleshooting Ch. 5.1.11 Ch. 5.1.
Error code CB20 CB30 Finisher related Delivery motor abnormality: Delivery motor or delivery roller is Troubleshooting Ch. 5.1.16 service call not rotating normally. [MJ-1022] Tray 1/Tray 2 shift motor abnormality: Tray 1/Tray 2 shift motor Ch. 5.1.16 Classification Contents is not rotating or delivery tray is not moving normally. [MJ-1023/1024] CB40 Rear aligning plate motor abnormality: Rear aligning plate motor is not rotating or aligning plate is not moving normally. Ch. 5.1.
Error code CC50 CC60 CC80 Classification Contents Finisher related Horizontal registration motor abnormality: Horizontal registration service call motor is not rotating or puncher is not shifting normally. [MJ-1023/1024 (when MJ-6004 is installed)] Punch motor abnormality: Punch motor is not rotating or puncher is not shifting normally. [MJ-1023/1024 (when MJ-6004 is installed)] Front alignment motor abnormality: Front alignment motor is not Troubleshooting Ch. 5.1.16 Ch. 5.1.16 Ch. 5.1.
Copy process 2nd transfer roller position detection abnormality: The 2nd Troubleshooting Ch. 5.1.18 related service call CEE0 transfer roller does not contact/release normally. Transfer belt position detection abnormality (normal speed): Ch. 5.1.18 CEE1 The home position of the transfer belt cannot be detected. Transfer belt position detection abnormality (when decelerating): Ch. 5.1.18 CEF0 Reference position of the transfer belt cannot be detected.
2.1.3 Error in Internet FAX / Scanning Function (1) Internet FAX related error 1C10 1C11 System access abnormality Insufficient memory Troubleshooting Ch. 5.1.21 (1) Ch. 5.1.21 (1) 1C12 1C13 Message reception error Message transmission error Ch. 5.1.21 (1) Ch. 5.1.21 (1) 1C14 1C15 Invalid parameter Exceeding file capacity Ch. 5.1.21 (1) Ch. 5.1.21 (1) 1C20 1C21 System management module access abnormality Job control module access abnormality Ch. 5.1.21 (1) Ch. 5.1.
(2) RFC related error Error code 2500 Message displayed in the TopAccess screen Syntax error, command unrecognized Contents HOST NAME error(RFC: 500) Destination mail address error Troubleshooting Ch. 5.1.21 (2) (RFC: 500) Terminal mail address error 2501 Syntax error in parameters or arguments (RFC: 500) HOST NAME error(RFC: 501) Ch. 5.1.
(3) Electronic Filing related error Troubleshooting Ch. 5.1.21 (3) 2B10 Message displayed in the TopAccess screen There was no applicable job. 2B11 2B20 Job status failed. Failed to access file. JOB status abnormality File library function error Ch. 5.1.21 (3) Ch. 5.1.21 (3) 2B30 2B31 Insufficient disk space. Failed to access Electronic Filing. Insufficient disk space in /SHR partition Status of specified Electronic Filing or Ch. 5.1.21 (3) Ch. 5.1.
(4) E-mail related error 2C10 2C11 Message displayed in the TopAccess screen Illegal Job status Not enough memory System access abnormality Insufficient memory Troubleshooting Ch. 5.1.21 (4) Ch. 5.1.21 (4) 2C12 2C13 Illegal Job status Illegal Job status Message reception error Message transmission error Ch. 5.1.21 (4) Ch. 5.1.21 (4) 2C14 2C15 Invalid parameter specified Message size exceeded limit or Invalid parameter Exceeding file capacity Ch. 5.1.21 (4) Ch. 5.1.
(5) File sharing related error Error code 2D10 2D11 2D12 2D13 2D14 2D15 2D20 2D21 2D22 2D30 2D31 2D32 2D33 2D40 2D60 2D61 2D62 Message displayed in the TopAccess screen Illegal Job status Not enough memory Illegal Job status Illegal Job status Invalid parameter specified There are too many documents in the folder. Failed in creating new document.
(6) E-mail reception related error Error code 3A10 3A11 3A12 3A20 3A21 3A22 3A30 3A40 3A50 3A51 3A52 3A60 3A61 3A62 3A70 3A80 3A81 3A82 Message displayed in the TopAccess screen MIME Error has been detected in the received mail. MIME Error has been detected in the received mail. This mail has been transferred to the administrator. MIME Error has been detected in the received mail. This mail could not be transferred to the administrator. Analyze Error has been detected in the received mail.
3B10 Message displayed in the TopAccess screen Format Error has been detected in the 3B11 received mail. Format Error has been detected in the Error code Contents E-mail format error Troubleshooting Ch. 5.1.21 (6) Ch. 5.1.21 (6) received mail. This mail has been transferred to the administrator. 3B12 Ch. 5.1.21 (6) Format Error has been detected in the received mail. This mail could not be 3B20 transferred to the administrator. Content-Type Error has been detected in 3B21 the received mail.
3C20 Message displayed in the TopAccess screen Tiff Compression Error has been 3C21 detected in the received mail. Tiff Compression Error has been Error code Contents TIFF compression error Troubleshooting Ch. 5.1.21 (6) Ch. 5.1.21 (6) detected in the received mail. This mail has been transferred to the administrator. 3C22 Ch. 5.1.21 (6) Tiff Compression Error has been detected in the received mail. This mail could not be 3C30 transferred to the administrator.
3C70 Message displayed in the TopAccess screen Power Failure has been occurred in Power failure error Troubleshooting Ch. 5.1.21 (6) 3D10 Email receiving. SMTP Destination Error has been Destination address error Ch. 5.1.21 (6) Error code Contents detected in the received mail. This mail was deleted. 3D20 Offramp Destination limitation Error has been detected in the received mail. Offramp destination limitation error Ch. 5.1.21 (6) 3D30 Fax Board Error has been occurred in the received mail.
<> In the setting mode (08-253), the latest twenty groups of error data will be displayed. Display example EA10 03 07 26 17 57 32 064 064 23621000000 Error code YY MM DD HH MM SS MMM NNN ABCDEFHIJLO 4 digits 12 digits (Year is indicated 3 digits 3 digits 11 digits with its last two digits.
2.2 Self-diagnosis Modes Mode For start Contents For exit Display Control panel check mode [0]+[1]+ [POWER] All LEDs on the control panel are lit, and all the LCD pixels blink. [POWER] OFF/ON Test mode [0]+[3]+ [POWER] Checks the status of input/output signals. [POWER] OFF/ON 100% C A4 TEST MODE Test print mode [0]+[4]+ [POWER] Outputs the test patterns. [POWER] OFF/ON 100% P A4 TEST PRINT Adjustment mode [0]+[5]+ [POWER] Adjusts various items.
• Test mode (03): Refer to “2.2.1. Input check (test mode 03)” and “2.2.2. Output check (test mode 03)”. • Test print mode (04): Refer to “2.2.3. Test print mode (04)”. • Adjustment mode (05): Refer to “2.2.4. Adjustment mode (05)”. • Setting mode (08): Refer to “2.2.5. Setting mode (08)”. • List print mode (9S): The procedure varies depending on the code.
2.2.1 Input check (Test mode 03) The status of each input signal can be checked by pressing the [FAX] button, [COPY] button and the digital keys in the test mode (03). [0][3] [POWER] [FAX] or [COPY] [START] [Digital keys] (LCD ON) [POWER]OFF/ON (Exit) [CLEAR] Note: Initialization is performed before the equipment enters the test mode.
[FAX] button: OFF/[COPY] button: OFF ( [FAX] LED: OFF/[COPY] LED: OFF) Digital Button key [1] [2] [3] [4] [5] [6] A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H Condition with highlighted button Items to check Bypass unit connection ADU connection Not connected Not connected — LCF connection Not connected — — — LCF drawer detection switch PFP upper drawer detection switch — PFP upper drawer paper stock sensor PFP upper drawer feed sensor PFP conn
Digital Button key A B C D [7] E F G H A B C D [8] E F G H A B C D [9] E F G H A B C D [0] E F Condition with highlighted button Items to check — — — — Side cover open/close switch Front cover opening/closing switch — Exit sensor Bypass feed paper width sensor 3 Bypass feed paper width sensor 2 Bypass feed paper width sensor 1 Bypass feed paper width sensor 0 Bypass sensor ADU opening/closing switch ADU exit sensor ADU entrance sensor — — — — — Key copy counter connection — Paper clinging detection sensor
[FAX] button: ON/[COPY] button: OFF ([FAX] LED: ON/[COPY] LED: OFF) Digital Button key A B C D [1] E F G [2] [3] [4] [5] H A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H Items to check 2nd transfer roller position detection sensor Black developer contact timing detection sensor Black developer contact position detection sensor Main motor rotation status (Motor is rotating at Output Mode (03)) Developer motor rotation status (Motor is rotating at Output Mode (03)) Transport motor rot
Digital Button key A B C D [6] E F G H A B C D [7] E F G H A B C D [8] E F G H A B C D [9] E F G H A B C D [0] E F G H Condition with highlighted button Items to check — — — APS sensor (APS-R) APS sensor (APS-C) APS sensor (APS-3) APS sensor (APS-2) APS sensor (APS-1) RADF tray sensor RADF empty sensor RADF jam access cover switch RADF open/close sensor RADF exit sensor RADF reverse sensor RADF read sensor RADF registration sensor — — — — RADF original length sensor RADF original width sensor 1 RADF origi
2.2.2 Output check (test mode 03) Status of the output signals can be checked by entering the following codes in the test mode 03.
Code 101 102 103 108 109 110 112 115 116 118 120 121 122 123 124 125 126 201 202 203 204 205 206 207 208 209 210 218 222 225 226 228 232 235 241 242 243 248 249 252 261 264 265 267 268 271 278 Function Code Function Main motor ON (Operational without black 151 Code No.101 function OFF developer unit) Toner motor K (normal rotation) ON 152 Code No.102 function OFF Polygonal motor (600dpi) ON 153 Code No.103 function OFF Registration clutch ON 158 Code No.108 function OFF PFP motor ON 159 Code No.
Code 280 281 282 283 284 285 294 295 297 410 411 412 413 416 417 418 419 420 421 422 424 425 426 427 428 430 431 432 433 435 437 439 440 442 450 451 452 453 454 455 456 457 458 459 460 461 Function Procedure PFP lower drawer tray-up motor ON (tray up) RADF feed motor ON/OFF (normal rotation) RADF feed motor ON/OFF (reverse rotation) RADF read motor ON/OFF (normal rotation) RADF reverse motor ON/OFF (normal rotation) RADF reverse motor ON/OFF (reverse rotation) RADF reverse solenoid ON/OFF Power OFF mode
2.2.3 Test print mode (test mode 04) The embedded test pattern can be printed out by keying in the following codes in the test print mode (04). [0][4] [POWER] (Code) [START] ( Operation Continuous test printing ) [CLEAR] [POWER] OFF/ON (Exit) [0][4] [POWER] (Code) [START] Color (selection ( [START] ( [CLEAR] Operation Continuous test printing [CLEAR] ) [POWER] OFF/ON (Exit) Notes: 1.
2.2.4 Adjustment mode (05) Items in the adjustment mode list in the following pages can be corrected or changed in this adjustment mode (05). Turn ON the power with pressing the digital keys [0] and [5] simultaneously in order to enter this mode.
Procedure 6 [Digital key] (Code) [0][5] [POWER] Automatic ( adjustment ) [START] [POWER]OFF/ON (Exit) [START] ([FAX] (Test copy) ) *[CANCEL] or [CLEAR] * When the automatic adjustment ends abnormally, an error message is displayed. * Return to standby screen by pressing the [CANCEL] or [CLEAR] button.
Test print pattern in Adjustment Mode (05) Operation: One test print is printed out when the [FAX] button is pressed after the code is keyed in at Standby Screen. Code Types of test pattern Remarks 1 Grid pattern (Black) Refer to 3.4.3 Printer related adjustment 3 4 Grid pattern (Black/Duplex printing) Refer to 3.4.3 Printer related adjustment For gamma adjustment (Color/Black integrated pattern) Refer to 3.5.
Notes: 1. The digit after the hyphen in “Code” of the following table is a sub code. 2. In “RAM”, the NVRAM of the board in which the data of each code is stored is indicated. “M” stands for the LGC board and “SYS” stands for the SYS board. Adjustment mode (05) Code 200 201 202 203 204 206 207 208 210 211-0 211-1 211-2 211-3 212 214 Default ClassifiFunc- ALL Devel- Initialization of All M The value starts changing approx.
Adjustment mode (05) Code Classification Default Func- Items 218-0 Transfer 1st transfer roller bias output 218-1 adjustment (Plain paper) 218-2 M 218-3 K 220-0 220-1 Transfer 1st transfer roller bias output adjustment (Thick paper 1) Y C Y M 220-2 C 220-3 K 221-0 221-1 Transfer 1st transfer roller bias output adjustment (Thick paper 2) Y M 221-2 C 221-3 K 222-0 222-1 Transfer 1st transfer roller bias output adjustment (Thick paper 3) Y M 222-2 C 222-
Adjustment mode (05) Code Classification 227-0 Transfer 2nd transfer roller bias output adjustment (Plain paper) 227-1 227-2 227-3 229-0 229-1 229-2 229-3 230-0 Default Func- Items Single side Reverse side at duplexing Single side Reverse side at duplexing Transfer 2nd transfer roller Single side bias output Reverse adjustment side at (Thick paper 1) duplexing Single side Reverse side at duplexing Transfer 2nd transfer roller bias output (Thick paper 2) 234-0 234-1 1
Adjustment mode (05) Code Classification 236-0 Transfer 2nd transfer roller bias offsetting adjustment (Thick paper 1) Default Func- Items ALL (black) ALL (black) 5 <0-10> 5 <0-10> M ALL (color) ALL (color) 5 <0-10> 5 <0-10> M 242 M ALL 243 C ALL 244 K ALL 5 <0-10> 5 <0-10> 5 <0-10> 5 <0-10> 5 <0-10> 5 <0-10> 78 <0-255> 84 <0-255> 87 <0-255> 94 <0-255> 5 <0-10> M Y ALL (black) ALL (color) ALL (black) ALL (color) ALL (black) ALL (color) ALL 4000 <18004400>
Adjustment mode (05) Code 254 Classification Transfer 2nd transfer roller bias output voltage 255 262-0 262-1 262-2 Transfer 1st transfer roller bias actual value display (Image quality control test pattern) 262-3 263 265 Transfer 1st transfer roller bias actual value display 267 268 269-1 -Low ALL -110 <-9999-0> M -High ALL -2000 <-9999-0> M Y ALL (color) ALL (color) ALL (color) ALL (color) ALL (black) ALL (black) ALL (black) ALL (black) ALL (black) ALL (color) ALL (color) ALL (color) AL
Adjustment mode (05) Code Classification 273-0 Transfer 1st transfer roller bias actual value display (Thick paper 3) 273-1 Default Func- Items (+) (-) ALL M ALL (black) ALL (black) 196 <0-255> 143 <0-158> 116 <0-158> M 10 ALL (color) ALL (color) 137 <0-158> 113 <0-158> M 10 M 10 ALL (black) ALL (black) 137 <0-158> 107 <0-158> M M 10 ALL (color) ALL (color) 119 <0-158> 107 <0-158> M 10 M 10 ALL 141 <88-168> M ALL 141 <88-168> M ALL (black) ALL
Adjustment mode (05) Default Func- Code Classification 291-0 Transfer 2nd transfer roller bias offsetting adjustment (Thick paper 3) 291-1 292-0 292-1 Items Transfer 2nd transfer roller bias offsetting adjustment (OHP film) 293-0 Transfer 2nd transfer roller bias correction of 293-1 leading/trailing edge of paper 293-2 293-3 293-4 294-0 Transfer Actual value display of 2nd 294-1 transfer roller bias of leading/trailing edge of paper (Plain paper) 294-2 Plain paper Thick
Adjustment mode (05) Code Classification Default Func- Items 299-0 Transfer Actual value display of 2nd transfer roller bias of 299-1 leading/trailing edge of paper (OHP film) 305 306 308 330-0 330-1 330-2 330-3 331-0 331-1 331-2 331-3 332-0 332-1 332-2 332-3 333-0 333-1 333-2 333-3 334 335 Scanner Image location adjustment of secondary scanning direction (scanner section) Scanner Image location adjustment of secondary scanning direction (scanner section) Scanner Distortio
Adjustment mode (05) Code Classification 338 Image control Image control 339 340 354 RADF 356 RADF 357 RADF 358 RADF 360 363 364 365 Color developer bias DC (-) calibration voltage 1 (low) Color developer bias DC (-) calibration voltage 2 (high) Scanner Reproduction ratio adjustment of secondary scanning direction (scanner section) 355 359 Default Func- Items Adjustment of RADF paper alignment ALL ALL ALL for singlesided original for double sided origina
Adjustment mode (05) Default Func- Code Classification 367 RADF RADF original guide width adjustment (Minimum) ALL - - 368 RADF RADF original guide width adjustment (Maximum) ALL - - 372 Image Black developer bias DC control (-) calibration voltage 1 (low) ALL 100 <85-115> M 373 ALL 900 <810-990> M ALL 380-3 K ALL Y ALL M ALL 381-2 C ALL 381-3 K ALL Y ALL M ALL 382-2 C ALL 382-3 K ALL Y ALL M ALL 383-2 C ALL 383-3 K ALL 32
Adjustment mode (05) Code Classification 384-0 Image Laser power control actual value display Default Func- Items Y ALL M ALL 384-2 C ALL 384-3 K ALL Y ALL M ALL 385-2 C ALL 385-3 K ALL Y ALL M ALL 386-2 C ALL 386-3 K ALL When the light source is OFF Transfer belt surface Highdensity pattern Y Highdensity pattern M Highdensity pattern C Highdensity pattern K ALL 384-1 385-0 385-1 386-0 386-1 388 Image Main charger grid control bias actual
Adjustment mode (05) Code 391-0 Classification Default Func- Items Procedure Displays the output value of image quality sensor when a low-density test pattern is written. The larger the value is, the smaller the toner amount adhered becomes.
Adjustment mode (05) Code Classification 418-0 Image Default Func- Items K ALL 418-1 C ALL 418-2 M ALL 418-3 Y ALL 421 Drive 422 424 Drive Color deviation correction 2 Adjustment of secondary scanning direction reproduction ratio (fine adjustment of main motor speed) Fine adjustment of exit motor speed 425 426 Drive 427 430 Image 431 Image 432 Image 433 Image 434-0 Image 434-1 Image 435 Image Procedure When the value increases by “1”, the i
Adjustment mode (05) Default Func- Code Classification Items 436 Image 437 Image 438 Image 439 Image 440 Laser Left margin adjustment (blank area at the left of the paper along the paper feeding direction) Right margin adjustment (blank area at the right of the paper along the paper feeding direction) Bottom margin adjustment (blank area at the trailing edge of the paper) Bottom margin adjustment (blank area at the trailing edge of the paper along the paper feeding
Adjustment mode (05) Code Classification 452-0 Paper Paper aligning feeding amount adjustment at the registration section (Lower drawer / Plain paper) 452-1 452-2 452-3 455-0 455-1 455-2 457 458-0 458-1 458-2 460-0 460-1 460-2 461-0 461-1 461-2 462-0 462-1 462-2 462-3 463-0 463-1 463-2 Default Func- Items Long size Middle size Short size 1 Short size 2 Long size Middle size Short size Paper Paper aligning feeding amount adjustment at the registration section (Duplex feed
Adjustment mode (05) Code Classification 466-0 Paper Adjustment of feeding paper pushing amount / Bypass feeding 466-1 466-4 466-6 466-7 468-0 468-1 469-1 469-2 469-3 470-0 470-1 470-2 470-3 471-0 471-1 471-2 471-3 ALL ALL ALL ALL ALL ALL Paper Adjustment of paper feeding pushing amount/Duplex feeding (short size) ALL Finisher Fine adjustment of binding position /folding position A4-R /LT-R B4 ALL A3/LD ALL Long size Middle size Short size 1 Short size 2 Long size Middle size Short size 1 Sh
Adjustment mode (05) Code 472-0 472-1 472-2 472-3 473 474-0 474-1 474-2 475-0 475-1 475-2 475-3 475-4 475-5 475-6 475-7 475-8 475-9 ClassifiItems cation Paper Paper aligning feeding amount adjustment at the registration section (PFP lower drawer / Thick paper 1) Long size Middle size Short size 1 Short size 2 Paper Paper aligning amount feeding adjustment at the registration section (LCF / Thick paper 1) Long Paper Paper aligning size feeding amount adjustMiddle ment at the size registration Shor
Adjustment mode (05) Code 494 495 ClassifiItems cation Laser Secondary scanning data laser writing start position 496 497-0 Laser 497-1 497-2 497-3 497-4 497-5 498-0 Laser 498-1 501 Image 503 504 505 Image 506 507 508 Image 509 510 512 514 515 Image Adjustment of drawer sideways deviation When decelerating to 1/2 When decelerating to 1/3 When decelerating to 1/4 Upper drawer Lower drawer PFP upper drawer PFP lower drawer LCF Default ProceFunc- A
Adjustment mode (05) Code 532 533 ClassifiItems cation Image Range correction Text Background peak /Photo Photo adjustment 534 570 Text Image Range correction Text on original /Photo manually set on the original glass 571 Photo 572 Text 580 Image 590-0 Image 590-1 Automatic gamma adjustment L Adjustment of gamma balance M (Text/Photo) 590-2 591-0 H Image 591-1 Adjustment of gamma balance (Text) 591-2 592-0 Image Adjustment of gamma balance (Photo) 592-2 596-1 M H 592-1 596-0 L L
Adjustment mode (05) Code 597-0 597-1 ClassifiItems cation Image Adjustment of gamma balance (PS/Detail) L M 597-2 598-0 H Image 598-1 Adjustment of gamma balance (PCL/Smooth) L M 598-2 599-0 H Image 599-1 Adjustment of gamma balance (PCL/Detail) L M 599-2 604 H Image Sharpness adjustment 605 Text /Photo Text 606 Photo 648 Image Adjustment of smudged/faint text Text /Photo 654 Image Adjustment of smudged/faint text PS 655 PCL 663 Image Dot size adjustment in black printing 6
Adjustment mode (05) Code 667-0 667-1 667-2 667-3 667-4 693 ClassifiItems cation Image Setting beam Beam level conversion level 0/4 Beam level 1/4 Beam level 2/4 Beam level 3/4 Beam level 4/4 Image Range correction Text on original set on /Photo the RADF 694 Photo 695 Text 700 Image 701 Adjustment of binarized threshold (Text) 702 710 719 Light step value Dark step value Image Density adjustPhoto ment “manual density” fine adjustment/Center Text /Photo value Image Density adjustment “manual
Adjustment mode (05) Code Classification 720 Image 724 725 Image 729 825 Image Default Func- Items Density adjustment “manual density” fine adjustment/Dark step value Photo FAX (black) Text /Photo FAX (black) Density adjustment “automatic density” fine adjustment Range correction on original manually set on the original glass Photo FAX (black) FAX (black) SCN (black) Text /Photo Text /Photo 826 Text SCN (black) 827 Photo SCN (black) 828 Gray scale SCN (
Adjustment mode (05) Code Classification 835 Image Default Func- Items 836 Range correction Text Background peak /Photo Text adjustment 837 Photo 838 841 Gray scale Text/ Photo Text 842 Photo 843 Gray scale Text /Photo Text 840 845 Image Image 846 847 848 Image 850 Image 851 852 Sharpness adjustment Density adjustment “manual density” fine adjustment/Center Photo value Fine adjustment of background / Center value Text Density adjust/Photo ment “manual
Adjustment mode (05) Code 880-0 880-1 880-2 881-0 881-1 881-2 882-0 882-1 882-2 883-0 883-1 883-2 884 976 1000 1001 1002 1003 1010-0 1010-1 1010-2 Default ProceFunc- L 128 SCN SYS When the value increases, the density 4 (black) <0-255> in the target area becomes higher.
Adjustment mode (05) ClassifiItems cation 1011-0 Image Color balance adjustment for “M” 1011-1 (PS/600x600dpi/ Smooth) 1011-2 Code 1012-0 Image 1012-1 Color balance adjustment for “C” (PS/600x600dpi/ Smooth) 1012-2 1013-0 Image Color balance adjustment for “K” (PS/600x600dpi/ Smooth) 1013-2 Image Color balance adjustment for “Y” (PS/600x600dpi/ Detail) 1014-2 Image Color balance adjustment for “M” (PS/600x600dpi/ Detail) 1015-2 Image Color balance adjustment for “C” (PS/600x600dpi/ Detail) 101
Adjustment mode (05) Code Classification 1019-0 Image 1019-1 Color balance adjustment for “M” (PS/1200x600dpi/ Smooth) 1019-2 1020-0 Image Color balance adjustment for “C” (PS/1200x600dpi/ Smooth) 1020-2 Image Color balance adjustment for “K” (PS/1200x600dpi/ Smooth) 1021-2 Image Color balance adjustment for “Y” (PS/1200x600dpi/ Detail) 1022-2 Image Color balance adjustment for “M” (PS/1200x600dpi/ Detail) 1023-2 Image Color balance adjustment for “C” (PS/1200x600dpi/ Detail) 1024-2 Image
Adjustment mode (05) Code Classification 1027-0 Image 1027-1 Color balance adjustment for “M” (PCL/600x600dpi/ Smooth) 1027-2 1028-0 Image Color balance adjustment for “C” (PCL/600x600dpi/ Smooth) 1028-2 Image Color balance adjustment for “K” (PCL/600x600dpi/ Smooth) 1029-2 Image Color balance adjustment for “Y” (PCL/600x600dpi/ Detail) 1030-2 Image Color balance adjustment for “M” (PCL/600x600dpi/ Detail) 1031-2 Image Color balance adjustment for “C” (PCL/600x600dpi/ Detail) 1032-2 Image
Adjustment mode (05) Code Classification 1035-0 Image 1035-1 1035-2 1036-0 Image 1036-1 1036-2 1037-0 Image 1037-1 1037-2 1038-0 Image 1038-1 1038-2 1039-0 Image 1039-1 1039-2 1040-0 Image 1040-1 1040-2 1041-0 Image 1041-1 1041-2 1046-0 Image 1046-1 1047-0 1047-1 Image Default Func- Items Color balance adjustment for “M” (PCL/ 1200x600dpi/ Smooth) Color balance adjustment for “C” (PCL/ 1200x600dpi/ Smooth) Color balance adjustment for “K” (PCL/ 1200x600dpi/ S
Adjustment mode (05) Code Classification 1048-0 Image 1048-1 1049-0 Image 1049-1 1050-0 Image 1050-1 1055 Image 1056 Default Func- Items Adjustment of maximum toner amount (Thick paper 2) Adjustment of maximum toner amount (Thick paper 3) Adjustment of maximum toner amount (OHP film) Upper limit in toner saving mode PS PCL PS PCL PS PCL 1057 1058 PRT (color) PRT (color) PRT (color) PRT (color) PRT (color) PRT (color) PRT (color) PRT (color) PRT (color) PRT (color)
Adjustment mode (05) Code Classification 1086 Image Default Func- Items Text SCN (color) 0 <0-31> 1087 Printed image SCN (color) 0 <0-31> 1088 Photo SCN (color) 0 <0-31> Text /Photo Text PPC (color) PPC (color) PPC (color) PPC (color) PPC (color) PPC (color) PPC (color) PPC (color) PPC (color) PPC (color) PPC (color) PPC (color) PPC (color) PPC (color) PPC (color) PPC (color) PPC (color) PPC (color) PPC (color) PPC (color) 128 <0-255> 128 <0-255> 128 <0-255> 128
Adjustment mode (05) Code Classification 1612 Image 1613 Adjustment of maximum toner amount 1614 1615 1616 1630 Image 1631 Default Func- Items Maximum text density adjustment Plain paper Thick paper 1 Thick paper 2 Thick paper 3 OHP film Y M 1632 C 1633 K 1642 Image Automatic gamma Color/ adjustment Black 1643 Color 1675 Image Judgment threshold for ACS 1676 Image 1688 Image Judgment threshold for ACS on original set on the RADF Text Automatic offsett
Adjustment mode (05) Code Classification 1698 Image 1699 1700 Default Func- Items Manual offsetting adjustment for background processing (background density) Text /Photo Text 1701 Printed image Photo 1702 Map 1708 Image 1709 1710 Manual offsetting adjustment for background processing (text density) Text /Photo Text 1711 Printed image Photo 1712 Map 1725 Image Text/Photo reproduction level adjustment 1737 Image Sharpness adjustment / Full Color Mode 1738
Adjustment mode (05) Code 1761 1769 ClassifiItems cation Image Black reproduction switching Image Setting for highlighter Vivid 1770 Clear 1771 Warm 1772 Cool 1779-0 Image 1779-1 Color balance adjustment for “Y” (Text/Photo) 1779-2 1780-0 Image Color balance adjustment for “Y” (Text) 1780-2 Image Color balance adjustment for “Y” (Printed image) 1781-2 Image Color balance adjustment for “Y” (Photo) 1782-2 Image Color balance adjustment for “Y” (Map) 1783-2 Image Color balance adjustme
Adjustment mode (05) ClassifiItems cation 1786-0 Image Color balance adjustment for “M” 1786-1 (Printed image) M 1786-2 H Code 1787-0 Image 1787-1 Color balance adjustment for “M” (Photo) 1787-2 1788-0 Image Color balance adjustment for “M” (Map) 1788-2 Image Color balance adjustment for “C” (Text/Photo) 1789-2 Image Color balance adjustment for “C” (Text) 1790-2 Image Color balance adjustment for “C” (Printed image) 1791-2 Image Color balance adjustment for “C” (Photo) 1792-2 1793-1 17
Adjustment mode (05) ClassifiItems cation 1794-0 Image Color balance adjustment for “K” 1794-1 (Text/Photo) M 1794-2 H Code 1795-0 Image 1795-1 Color balance adjustment for “K” (Text) 1795-2 1796-0 Image Color balance adjustment for “K” (Printed image) 1796-2 Image Color balance adjustment for “K” (Photo) 1797-2 1798-1 L M L M H Image Color balance adjustment for “K” (Map) 1798-2 1800-0 M H 1797-1 1798-0 L H 1796-1 1797-0 L L M H Image Upper limit value control of contrast vol
Adjustment mode (05) ClassifiItems cation 1802-0 Image Upper limit value control of laser power 1802-1 M 1802-2 C 1802-3 K Code 1803-0 Image Lower limit value control of laser power Y Y 1803-1 M 1803-2 C 1803-3 K 1804-0 1804-1 Image Background control voltage actual value display Y M 1804-2 C 1804-3 K 1805-0 1805-1 Image Drum surface control potential characteristic/slope factor display Y M 1805-2 C 1805-3 K 1806-0 1806-1 Image Drum surface control potential characteristic/of
Adjustment mode (05) Code 1808-0 Classification Default Func- Items Y ALL M ALL C ALL K ALL Y ALL M ALL C ALL K ALL Y ALL M ALL C ALL K ALL Y ALL M ALL 1811-2 C ALL 1811-3 K ALL Y ALL M ALL 1812-2 C ALL 1812-3 K ALL Y ALL M ALL 1813-2 C ALL 1813-3 K ALL 1808-1 1808-2 Image Drum exposure control voltage characteristic/offset factor display (main charger grid low voltage area) 1808-3 1809-0 1809-1 1809-2 Image Drum exposur
Adjustment mode (05) Code Classification 1814-0 Image control Default Func- Items Y ALL M ALL 1814-2 C ALL 1814-3 K ALL Y ALL M ALL 1815-2 C ALL 1815-3 K ALL Y ALL M ALL 1816-2 C ALL 1816-3 K ALL 1814-1 1815-0 Image control 1815-1 1816-0 Image control 1816-1 Background voltage/lower limit actual value display Contrast voltage/ correction number of time display Laser power correction/number of time display 80 <0-999> 80 <0-999> 80 <0-99
Adjustment mode (05) Code Classification Items Default Func- ALL 1823-0 Transfer Display of Single side (black) intermediate level 1823-1 Reverse ALL of 2nd transfer side at (black) roller bias actual duplexing value of trailing 1823-2 ALL Single edge of paper side (color) (Plain paper) 1823-3 Reverse ALL side at (color) duplexing 1825-0 Transfer Display of ALL Single side (black) intermediate level 1825-1 Reverse ALL of 2nd transfer side at (black) roller bias actual duplexi
Adjustment mode (05) Default Func- Code Classification 1834 Transfer 1st transfer roller bias output ALL adjustment in low-speed (color) color printing (Plain paper / Thick paper 1) 175 <0-255> M 1835 Transfer 1st transfer roller bias ALL offsetting in low-speed color (color) printing (Plain paper / Thick paper 1) 5 <0-10> M 1836 Transfer 1st transfer roller bias actual ALL value display in low-speed (color) color printing (Plain paper / Thick paper 1) 175 <0-255> M
Adjustment mode (05) Code Classification Default Func- Items Contents Procedure As the value decreases, the 2nd transfer roller bias output increases correspondingly. The adjustment value becomes effective when the Setting Mode (08544, 549 and 551) is 0 (invalid). Sets the offset amount of 2nd transfer roller bias.
2.2.5 Setting mode (08) The items in the setting code list can be set or changed in this setting mode (08). Procedure 1 [CANCEL] [0][8] [POWER] [Digital key] (Code) [Digital key] *[FUNCTION CLEAR] Sets or changes value [START] ( ) [ENTER] [POWER] OFF/ON or (Exit) [INTERRUPT] (Stores value in RAM) [CLEAR] (Corrects value) *Press [FUNCTION CLEAR] to enter minus (-).
Procedure 7 [CANCEL] [0][8] [POWER] [Digital key] (Code) [Digital key] (Setting) [START] [ENTER] or (HDD formatting) [INTERRUPT] (Stores value in RAM) [POWER] OFF/ON (Exit) [CLEAR] (Corrects value) Procedure 9 [CANCEL] [0][8] [POWER] [Digital key] (Code) [Select button] [START] [ENTER] [POWER] OFF/ON or (Exit) [INTERRUPT] (Stores value in RAM) [CLEAR] (Corrects value) Procedure 10 [CANCEL] [0][8] [POWER] [Digital key] (Code) [START] [Digital key] (1st setting) [START] [ENTER] [POWER] or OF
Notes: 1. The digit after the hyphen in “Code” of the following table is a sub code. 2. In “RAM”, the NVRAM of the board in which the data of each code is stored is indicated. “M” stands for the LGC board, “SYS” and “UTY” stands for the SYS board and “NIC” stands for the NIC board.
Setting mode (08) Code 207 209 210 216 217 218 219 220 ClassifiItems cation User Highlighting display on LCD interface User Default setting of filing interface format when E-mailing (common in all color modes) Paper Paper size (A6-R) feeding feeding/widthwise direction Paper Tab paper print feeding Tab width setting (Bypass feeding) Paper Tab paper print feeding Shift width setting (Bypass feeding) User Default setting of filing interface format when storing files (at color/ACS modes) User Default se
Setting mode (08) Code 230 ClassifiItems cation Paper Paper size (A4-R) feeding feeding/widthwise direction 231 Paper Paper size (A5-R) feeding feeding/widthwise direction 232 Paper Paper size (B4) feeding feeding/widthwise direction 233 Paper Paper size (B5-R) feeding feeding/widthwise direction 234 Paper Paper size (LT-R) feeding feeding/widthwise direction 235 Paper Paper size (LD) feeding feeding/widthwise direction 236 Paper Paper size (LG) feeding feeding/widthwise direction 237 Paper P
Setting mode (08) Code Classification Items Default Func- Contents Procedure Paper Memory 2 feeding Paper size (bypass feeding/ non-standard type) feeding/widthwise direction Paper Memory 3 feeding Paper size (bypass feeding/ non-standard type) feeding/widthwise direction Paper Memory 4 feeding Paper size (bypass feeding/ non-standard type) feeding/widthwise direction Mainte- Service technician nance telephone number ALL 148/100 SYS Registers the paper size of bypass feed
Setting mode (08) Code Classification Items Default Func- 260 Network Web data retention period ALL 261 Network Web data in Electronic Filing retention period ALL 262 Network TWAIN data retention period ALL 263 User Administrator's password interface (Maximum 10 digits) ALL 264 Network File retention period ALL 265 Network Maximum data capacity at E-mailing Network Maximum data capacity at Internet FAX Electronic Full guarantee of documents filing in Electroni
Setting mode (08) Code Classification Items Default Func- 272 Scanning Notification setting of E-mail saving time limit ALL 3 <0-99> 273 Scanning Default setting of partial size when transmitting E-mail ALL 0 <0-6> Default setting of page by page when transmitting Internet FAX ALL 0 <0-4> Default setting of encode method User Default setting of density interface adjustment (Black) FAX SCN (black) 0 <0-3> 0 <0-11> SCN (color) 3 <1-5> SCN 0 <0-4> 2 <0-3> 2 <0-4
Setting mode (08) Code Classification Default Func- Items 288 General Searching interval of deleting expired files ALL 12 <1-24> 289 User Default setting of backinterface ground adjustment (Gray Scale) Network Raw printing job (Duplex) ALL 3 <1-5> PRT 1 <0-1> EUR: 6 UC: 2 JPN: 6 <0 -13> 0 <0-4> 290 291 Network Raw printing job (Paper size) PRT 292 Network Raw printing job (Paper type) PRT 293 PRT 294 Network Raw printing job (Paper direction) Network Raw pr
Setting mode (08) ClassifiItems cation 301-8 Counter Number of output pages at Full 301-9 Counter Color Mode in Copier Function 301-10 Counter Code 301-11 Counter 301-12 Counter 301-13 Counter 301-14 Counter 301-15 Counter 301-16 Counter 302 User interface Function LG PPC (color) LT PPC (color) ST PPC (color) COMP PPC (color) 13"LG PPC (color) 8.5"x8.
Setting mode (08) Code Classification 303-13 Counter 303-14 Counter 303-15 Counter 303-16 Counter 304-0 Counter 304-1 Counter 304-2 Counter 304-3 Counter 304-4 Counter 304-5 Counter 304-6 Counter 304-7 Counter 304-8 Counter 304-9 Counter 304-10 Counter 304-11 Counter 304-12 Counter 304-13 Counter 304-14 Counter 304-15 Counter 304-16 Counter 305-0 Counter 305-1 Counter 305-2 Counter 305-3 Counter 305-4 Counter Function Number of output 8.5"x8.
Setting mode (08) Code Classification 305-5 Counter 305-6 Counter 305-7 Counter 305-8 Counter 305-9 Counter 305-10 Counter 305-11 Counter 305-12 Counter 305-13 Counter 305-14 Counter 305-15 Counter 305-16 Counter 306-0 Counter 306-1 Counter 306-2 Counter 306-3 Counter 306-4 Counter 306-5 Counter 306-6 Counter 306-7 Counter 306-8 Counter 306-9 Counter 306-10 Counter 306-11 Counter 306-12 Counter Function Number of output PPC B5 (black) pages at Black FOLIO PPC Mode in Copier
Setting mode (08) Code Classification 306-13 Counter 306-14 Counter 306-15 Counter 306-16 Counter 307-0 Counter 307-1 Counter 307-2 Counter 307-3 Counter 307-4 Counter 307-5 Counter 307-6 Counter 307-7 Counter 307-8 Counter 307-9 Counter 307-10 Counter 307-11 Counter 307-12 Counter 307-13 Counter 307-14 Counter 307-15 Counter 307-16 Counter Function Number of output 8.5"x8.
Setting mode (08) Code Classification 308-5 308-6 Counter Number of output pages in FAX Counter Function 308-7 Default Func- Items B5 FAX FOLIO FAX Counter LD FAX 308-8 Counter LG FAX 308-9 Counter LT FAX 308-10 Counter ST FAX 308-11 Counter COMP FAX 308-12 Counter 13"LG FAX 308-13 Counter 8.5"x8.
Setting mode (08) Code Classification Items Default Func- 8.5"x8.
Setting mode (08) Code Classification 311-5 Counter 311-6 Counter 311-7 Counter 311-8 Counter 311-9 Counter 311-10 Counter 311-11 Counter 311-12 Counter 311-13 Counter 311-14 Counter 311-15 Counter 311-16 Counter 312-0 Counter 312-1 Counter 312-2 Counter 312-3 Counter 312-4 Counter 312-5 Counter 312-6 Counter 312-7 Counter 312-8 Counter 312-9 Counter 312-10 Counter 312-11 Counter 312-12 Counter Function PPC B5 Number of (color) scanning pages at FOLIO PPC Twin Color Mode (co
Setting mode (08) Code Classification 312-13 Counter 312-14 Counter 312-15 Counter 312-16 Counter 313-0 Counter 313-1 Counter 313-2 Counter 313-3 Counter 313-4 Counter 313-5 Counter 313-6 Counter 313-7 Counter 313-8 Counter 313-9 Counter 313-10 Counter 313-11 Counter 313-12 Counter 313-13 Counter 313-14 Counter 313-15 Counter 313-16 Counter Function Number of 8.5"x8.
Setting mode (08) Code Classification 314-5 314-6 Counter Number of scanning pages in Counter FAX Function 314-7 Default Func- Items B5 FAX FOLIO FAX Counter LD FAX 314-8 Counter LG FAX 314-9 Counter LT FAX 314-10 Counter ST FAX 314-11 Counter COMP FAX 314-12 Counter 13"LG FAX 314-13 Counter 8.5"x8.
Setting mode (08) Code Classification Default Func- Items 315-13 Counter Number of 8.5"x8.
Setting mode (08) ClassifiItems cation 317-0 Counter Display of number of output pages at Full Color Mode in Copier Function 317-1 Counter Code Large Small 317-2 Counter Total 318-0 Counter Display of number of output pages at Full Color Mode in Printer Function 318-1 Counter Large 318-2 Counter Total 319-0 Counter Display of number of output pages at Twin Color Mode in Copier Function 319-1 Counter Large 319-2 Counter Total 320-0 Counter Display of number of output pages at Black Mode in Copie
Setting mode (08) ClassifiItems cation 321-0 Counter Display of number of output pages at Black Mode in Printer Function 321-1 Counter Code Large Small Default ProceFunc- PRT 0 14 SYS Counts the number of output pages (black) <8 digits> at the Black Mode in the Printer Function according to its size (large/ small).
Setting mode (08) ClassifiItems cation 325-0 Counter Display of number of scanning pages at Full Color Mode in Scanning 325-1 Counter Function Code Large Small Default ProceFunc- SCN 0 14 SYS Counts the number of scanning (color) <8 digits> pages at the Full Color Mode in the Scanning Function according to its size (large/small).
Setting mode (08) ClassifiItems cation 329-0 Counter Display of number of scanning pages in Scanning Function 329-1 Counter Code Large Small Default ProceFunc- 0 SCN 14 SYS Counts the number of scanning (black) <8 digits> pages in the Scanning Function according to its size (large/small).
Setting mode (08) Code 334-0 334-1 334-2 ClassifiItems cation Counter Display of total number of pages Counter at Twin Color Mode Counter Large Small Total Large 335-1 Counter Display of total number of pages Counter at Black Mode 335-2 Counter Total 335-0 Small Function ALL (color) ALL (color) ALL (color) ALL (black) ALL (black) ALL (black) ALL 358 Counter Count setting of tab paper (PM) Counter Count setting of large-sized paper (PM) Counter Definition setting of largesized paper (PM) Counter
Setting mode (08) Code 381 390 391 392 393 398 ClassifiItems cation Counter Setting for counter installed externally Counter Number of errors in HDD (Copying) Counter Number of errors in HDD (FAX) Counter Number of errors in HDD (Scanning) Counter Number of errors in HDD (Printer) Laser Number of polygonal motor rotational speed switching 399 Laser Accumulated time of polygonal motor at normal rotation Fuser unit error status counter 400 Fuser 409 Fuser Fuser roller temperature at a energy saver
Setting mode (08) Code 412-0 412-1 413-0 ClassifiItems cation Fuser Fuser roller temperature during printing (Center thermistor/Thick paper 3) Fuser Fuser roller temperature during printing (Center thermistor/Thick paper 1) Fuser Period of time retaining print-start temperature (Thick paper 3) 416 Fuser Temperature setting to start solving abnormality (Center/Side thermistor/ Thick paper 3) 417-0 Fuser Pre-running time for first printing (Thick paper 3) 422 Fuser Fuser roller temperature set
Setting mode (08) Code 430 431 432 436 437-0 ClassifiItems cation Fuser Transport motor speed deceleration (OHP film) Fuser Transport motor speed deceleration (Thick paper 2) Fuser Transport motor speed deceleration (Thick paper 3) Fuser Temperature setting to start solving abnormality(Center/ Side thermistor/Thick paper 2) Fuser 437-1 438-0 Fuser 438-1 439-0 Fuser ALL (color) 2 <0-3> M ALL 9 <0-12> M ALL (black) 12 <0-16> M ALL (color) 12 <0-16> M Fuser roller temperature ALL during
Setting mode (08) Code 458 459 ClassifiItems cation Fuser Threshold for warming-up temperature(Low-temperature environment) Fuser Warming-up time(Lowtemperature environment) 460 Fuser 461 Fuser 462 RADF 463-0 463-1 464-0 464-1 465-0 465-1 466-0 466-1 467-0 467-1 Threshold of temperature for pre-running time for first printing(Low-temperature environment) Pre-running time for first printing(Plain paper/Lowtemperature environment) Setting for switchback operation to copy mixedsized original on RADF
Setting mode (08) Code 468-0 468-1 ClassifiItems cation Paper Feeding retry feeding number setting (LCF) Plain paper Others 470 Paper Paper size (305x457 mm) feeding feeding/widthwise direction 471 Paper Paper size (Post card) feeding feeding/widthwise direction 478 Laser Judged number of polygonal motor rotation error (Normal rotation) 479 Laser Judged number of polygonal motor rotation error (At acceleration/deceleration) 480 Paper Default setting of paper feeding source 481 Paper Automati
Setting mode (08) Code 484 ClassifiItems cation Laser Polygonal motor rotational status switching at the Auto Clear Mode 485 Laser Rotational status of polygonal motor on standby 486 Laser Timing of auto-clearing of polygonal motor pre-running rotation 487 Transfer Selection of performing the 2nd transfer roller cleaning (Bypass feed) 488 Laser 489 Laser 490 Laser 497 502 503 Setting of polygonal motor type Polygonal motor rotation number on standby Polygonal motor rotation in the energy
Setting mode (08) Code 542 ClassifiItems cation Image Transfer belt life correction control of 1st transfer roller bias 543 Image 1st transfer roller life control correction of 1st transfer roller bias 544 Image Environment correction control control of 2nd transfer roller bias 545 Image Transfer belt life correction control of 2nd transfer roller bias 546 Image 2nd transfer roller life control correction of 2nd transfer roller bias 548 Transfer Setting of 2nd transfer roller bias table (for each
Setting mode (08) Code 555 Default ProceFunc- 1 1 M Sets whether or not correcting the ALL <0-1> laser power depending on the drum life when the laser power initial value is set in open-loop control. 0: Invalid 1: Valid Image quality closed-loop 1 M Sets whether or not correcting the 1 ALL control/Contrast voltage <0-1> contrast voltage in closed-loop control.
Setting mode (08) Code 568 569 570 571 572 573 574 575 576 583-0 583-1 583-2 Default ProceClassifiFunc- Image Image quality closed-loop ALL 2 M Sets whether or not performing 1 control control automatic start-up/ (color) <0-2> closed-loop control automatically When recovered from “Toner when recovered from “Toner empty”.
Setting mode (08) Code 584 585 586 587 588 589 595 597 602 603 604 605 607 Default ProceFunc- 1 ALL 0 M 0: Decelerating to 1/1 <0-2> 1: Decelerating to 1/2 2: Decelerating to 1/3 User Default setting of Original PPC 0 SYS 0: Text/Photo 1 1: Text interface mode (color) <0-4> 2: Printed image 3: Photo 4: Map Image Image quality switching PPC 0 SYS Selects the method of image 1 when selecting the Image (black) <0-1> processing when the Image SmoothSmoothing Mo
Setting mode (08) Code 609-0 609-1 609-2 609-3 609-4 610 611 612 Default Func- SYS Step ALL 88 -2 <0-255> ALL SYS Step 108 -1 <0-255> ALL SYS Step 148 0 (center) <0-255> ALL SYS Step 178 +1 <0-255> ALL SYS Step 208 +2 <0-255> Key touch sound of control ALL SYS 1 panel <0-1> PPC SYS Book type original priority 0 <0-1> Summer time mode ALL SYS 0 <0-1> Paper size selection for PPC SYS EUR: [OTHER] button FOLIO UC:COMP JPN:A5-R Local I/F time-out period ALL SYS 6 <1-50> ClassifiIte
Setting mode (08) Code 624 625 627 628 629 632 634 636 638 Classification User interface User interface Department management setting (List print) Blank copying prevention mode during RADF jamming User interface User interface User interface User interface Rotation printing at the nonsorting Direction priority of original image Department management setting Automatic calibration disclosure level Items User interface User interface Inner receiving tray priority at Non-sort Mode Width setting for im
Setting mode (08) Code 645 ClassifiItems cation User Correction of reproduction interface ratio in editing copy 646 User Image position in editing interface 647 User interface User interface Rotation of paper direction for BOX printing Returning finisher tray when printing is finished User interface User interface User interface Magazine sort setting User interface User interface User interface Cascade operation setting 648 649 650 651 652 653 657 658 2 in 1/4 in 1 page allocating order setti
Setting mode (08) Code 662 ClassifiItems cation General Clearing of SMS partition Default ProceFunc- SYS Clears SMS partition. (Performs 3 ALL when the service call [F106] has occurred.) PPC 0 SYS Sets the counting method of fee 1 <0-2> charging or department count in Twin Color Mode. 0: Count as Twin Color Mode 1: Count as Black Mode 2: Count as Full Color Mode ALL M/ Initializes all the adjustment modes 3 SYS and the setting modes.
Setting mode (08) Code 676 677-0 ClassifiItems cation Paper Bypass copy printing feeding [COATED] button display Paper Coated Paper feeding Mode setting at bypass feeding Plain paper 677-1 Thick paper 1 677-2 Thick paper 2 677-3 Thick paper 3 677-4 OHP film 677-5 Envelope 678 General Setting of banner advertising display 679 General Banner advertising display 1 680 General Banner advertising display 2 681 General Display of [BANNER MESSAGE] button Default ProceFunc-
Setting mode (08) Code 682 683 684 685 ClassifiItems cation User Offsetting between jobs interface General Duplex printing setting when coin controller is used 690 General Rebuilding all databases General Rebuilding all databases related to Address Book General Rebuilding all databases related to log FAX Adaptation of paper source priority selection General HDD formatting 691 General HDD type display 692 Mainte- Performing panel calibration nance 693 General Initialization of NIC information Gener
Setting mode (08) Code 702 703 707 Classification Maintenance Maintenance Items Remote-controlled service function Remote-controlled service HTTP server URL setting Mainte- Remote-controlled service nance HTTP initially-registered server URL setting Default Func- ALL 2 SYS 0: Valid (Remote-controlled server) <0-2> 1: Valid (L2) 2: Invalid ALL SYS Maximum 256 Bytes - ALL 710 Mainte- Short time interval setting of nance recovery from Emergency Mode ALL 711 Maint
Setting mode (08) Code 733 734 738 739 740 741 742 743 744 Classification Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) 745 Maintenance (Remote) 746 Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) 747 748 749 750 751 752 Items Automatic ordering func
Setting mode (08) Code 753 754 755 756 757 758 759 760 761 762 763 764 765 767 768 769 770 Classification Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Items Information about suppli
Setting mode (08) Code 771 772 773 774 775 776 777 778 779 780 Classification Maintenance (Remote) Maintenance Maintenance Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance (Remote) Maintenance 781 Maintenance 782 Maintenance 783 Maintenance 784 Maintenance 785 Maintenance 786 Maintenance 787 Maintenance Items PM counter notification setting Default Func- ALL 0 SYS 0: Invalid <0-1> Content
Setting mode (08) ClassifiItems cation 788 Mainte- Remote-controlled service nance polling day selection Thursday 789 Mainte- Remote-controlled service nance polling day selection Friday 790 Mainte- Remote-controlled service nance polling day selection Saturday 791 Mainte- Information of supplies nance setting of toner cartridge C 792 Mainte- Information of supplies nance setting of toner cartridge M 793 Mainte- Information of supplies nance setting of toner cartridge Y 794 Mainte- Information of supplies n
Setting mode (08) 860-0 Develop- Color auto-toner ment sensor/proper range setting of 860-1 OFF level voltage 861-0 Develop- Color auto-toner ment sensor/proper range setting of standard light 861-1 amount voltage Upper limit Lower limit Upper limit Lower limit Default Func- ALL 0 M Displays “1” when the abnormal output voltage is detected for the (color) <0-1> M color auto-toner sensor light amount ALL 0 (color) <0-1> correction.
Setting mode (08) ClassifiItems cation 864 Develop- Color auto-toner sensor/ ment sensor OFF output value display at power ON 865 Develop- Color auto-toner sensor/ ment reference plate output value display at power ON Upper 866-0 Develop- Color auto-toner ment sensor/abnormal limit detection potential 866-1 Lower difference setting limit of reference plate output 867 Develop- Color auto-toner control ment environment and life light amount correction setting Code 868 Develop- Color auto-toner adjustment me
Setting mode (08) Code 874 ClassifiItems cation Develop- Color developer life correcment tion 875-0 Develop- Color developer ment life correction value (segment 0) 875-1 M 875-2 C 876-0 Develop- Color developer ment life correction value (segment 1) 876-1 Y M 876-2 C 877-0 Develop- Color developer ment life correction value (segment 2) 877-1 Y M 877-2 C 878-0 Develop- Color developer ment life correction value (segment 3) 878-1 Y M 878-2 C 879-0 Develop- Color developer ment life correctio
Setting mode (08) Default Func- - 350M-XXX ALL 903 ClassifiItems cation Version Engine ROM version 905 Version Scanner ROM version ALL - - 350S-XXX 2 907 Version RADF ROM version ALL - - DF-XXXX 2 908 Version Finisher ROM version ALL - - SDL-XX FIN-XX 2 915 Version FAX board ROM version FAX - - F562-XXX 2 916 Version NIC board ROM version ALL - - X.XXX 2 920 ALL - - VX.XX/X.
Setting mode (08) Code 944 945 947 ClassifiItems cation Version HD version Network Two-way setting of RawPort 9100 General Initialization after software version upgrade 948 General Mode setting by pressing [Energy Saver] button for a while 949 General Automatic interruption page setting during black printing 950 951 953 954 969 970 973 975 976 977 Electronic filing Start-up method of Electronic Filing User Image setting for Electronic interface Filing printing (Only for color image) User Ac
Setting mode (08) Code 978 ClassifiItems cation Network Raw printing job (Paper feeding drawer) 979 Network Raw printing job (PCL symbol set) 986 General Copy function setting 988 Paper Setting of paper size feeding switching to 13" LG Default Func- PRT 0 SYS 0: AUTO 1: Upper drawer <0-5> 2: Lower drawer 3: PFP upper drawer 4: PFP lower drawer 5: LCF PRT 0 SYS 0: Roman-8 <0-39> 1: ISO 8859/1 Latin 1 2: ISO 8859/2 Latin 2 3: ISO 8859/9 Latin 5 4: PC-8, Code Page 4
Setting mode (08) Code Classification 989 Scrambler board Maintenance 995 999 Items Default Func- Scrambler board initial setting ALL Equipment number (serial number) display ALL Mainte- FSMS total counter nance Network Reset of NIC board ALL 1002 Network Selection of NIC board status information ALL 1003 Network Speed setting of Ethernet ALL 1004 Network NIC Web password ALL 1005 Network Availability of IP ALL 1006 Network Address Mode ALL 1007 1008
Setting mode (08) Default Func- Code Classification 1020 Network DDNS Desired level ALL 1 <1-5> 1021 Network Availability of SLP ALL 1023 1024 1026 Network NetBios name Network Name of WINS server or IP address (Primary) Network Name of WINS server or IP address (Secondary) Network Availability of Bindery 1027 Network Availability of NDS ALL 1028 1029 1030 Network Directory service context Network Directory service tree Network Availability of HTTP server ALL AL
Setting mode (08) Default Func- Code Classification 1049 1050 1051 Network Login name to POP3 server Network Login password to POP3 Network E-mail reception interval ALL ALL ALL 1052 Network TCP port number of POP3 client Network Availability of FTP client ALL Network FQDN or IP address to FTP server Network TCP port number of FTP client Network Data port number of FTP client Network Login name to FTP server Network Login password to FTP server Network Availability of FT
Setting mode (08) Default Func- Code Classification Items 1081 1082 1083 1084 Network Network Network Network 1085 1086 Network Network 1087 Network 1088 1089 Network Network IPP printer name IPP printer location IPP printer information IPP printer information (more) Installer of IPP printer driver IPP printer “Make and Model” IPP printer information (more) MFGR IPP message from operator Availability of FTP print 1090 1091 Network Printer user name of FTP Network Pr
Setting mode (08) Default Func- Code Classification 1109 1110 1111 Network FTP server login name 2 Network FTP server login password 2 Network POP Before SMTP setting ALL ALL ALL 1112 1114 Network Host name Network Sending mail text of InternetFAX Network SMB time-out period ALL ALL 1120 Network Backup/Restore of NIC setting information ALL 1124 1130 Network User interface User interface Workgroup name Job Build Function ALL ALL Maximum number of time job build pe
Setting mode (08) Default Func- Code Classification 1371 Image Accumulated counter of process- output pages since the ing performing of image quality control Image Heater and energizing time process- accumulating counter ing Display/0 clearing ALL 0 <4 digits> M ALL 0 <8 digits> M 1378 Image Fuser roller ready process- temperature time ing accumulating counter ALL 0 <8 digits> M 1380 Image Fuser roller printing process- temperature time ing accumulating counter
Setting mode (08) Default Func- Code Classification 1392 Paper Feeding retry counter feeding (PFP upper drawer) ALL 0 <8 digits> M 1393 Paper Feeding retry counter feeding (PFP lower drawer) ALL 0 <8 digits> M 1394 Paper feeding Paper feeding Paper feeding Paper feeding Paper feeding Paper feeding Paper feeding Paper feeding Counter Feeding retry counter (bypass feed) Feeding retry counter (LCF) Feeding retry counter upper limit value (upper drawer) Feeding retry c
Setting mode (08) Default Func- Code Classification 1485 Network Setting whether use of Internet FAX is permitted or not when it is given an authentication Network Server setting for LDAP user authentication ALL 1487 Network "From" address assignment method when it is given an authentication ALL 1488 Network ID setting of LDAP server for "From" address assignment ALL 1489 Network Setting for "From" address edit at "Scan to Email" Network E-mail domain name ALL 1486
<> ( Chapter 2.2.6) Note: In the pixel counter function, the twin color copy mode is regarded as the full color mode.
Setting mode (08) Code Classification Items 1518 Pixel counter Pixel counter Toner cartridge reference count started date (K) Number of output pages/full color (Service technician reference) 1547 Default Func- ALL - PPC <8 digits> (color) 1548 Pixel Number of output pages/ counter black (Service technician reference) PPC <8 digits> (black) 1549 Pixel Number of output pages/full counter color (Service technician reference) PRT <8 digits> (color) 1550 Pixel Number
Setting mode (08) Default Func- Code Classification 1557 Pixel Number of output pages/full counter color (Y) (Toner cartridge reference) 2 1558 Pixel counter 2 1559 Pixel counter 1560 Pixel counter 1561 Pixel counter 1562 Pixel counter 1563 Pixel counter Pixel counter Pixel counter Pixel counter Pixel counter 1564 1565 1566 1577 1578 Pixel counter 1579 Pixel counter Items Contents PPC <8 digits> SYS Counts the number of output pages (color) converted to
Setting mode (08) Default Func- Code Classification 1580 0 Pixel Average pixel count/full color PPC SYS Displays the average pixel count in counter (C) (Service technician the copy function, full color mode, (color) <0-10000> toner C and service technician reference) reference. [Unit: 0.
Setting mode (08) Code Classification 1593 Pixel Average pixel count/black counter (Service technician reference) 1594 Pixel Average pixel count/black counter (Service technician reference) 1595 Pixel Average pixel count/black counter (Service technician reference) 1596 Pixel Latest pixel count/full color counter (Y+M+C+K) (Service technician reference) 1597 Pixel Latest pixel count/full color counter (Y) (Service technician reference) 1598 Pixel Latest pixel count/full color counter (M) (Servi
Setting mode (08) Code Classification 1606 Pixel Latest pixel count/black counter (Service technician reference) 1607 Pixel Latest pixel count/black counter (Service technician reference) 1608 Pixel Latest pixel count/black counter (Service technician reference) 1609 Pixel Average pixel count/full counter color (Y) (Toner cartridge reference) 1610 Pixel Average pixel count/full counter color (M) (Toner cartridge reference) 1611 Pixel Average pixel count/full counter color (C) (Toner cartridge r
Setting mode (08) Code Classification 1619 Pixel Average pixel count/black counter (Toner cartridge reference) 1620 Pixel Average pixel count/full counter color (K)+black (Toner cartridge reference) 1621 Pixel Average pixel count/full counter color (Y) (Toner cartridge reference) 1622 Pixel Average pixel count/full counter color (M) (Toner cartridge reference) 1623 Pixel Average pixel count/full counter color (C) (Toner cartridge reference) 1624 Pixel Average pixel count/full counter color (K)+
Setting mode (08) Default Func- Code Classification 1632 Pixel Latest pixel count/full color counter (C) (Toner cartridge reference) 1633 Pixel Latest pixel count/full color counter (K) (Toner cartridge reference) 1634 Pixel Latest pixel count/black counter (Toner cartridge reference) 1639 Pixel Latest pixel count/black counter (Toner cartridge reference) 1640 Pixel Latest pixel count/black counter (Toner cartridge reference) Items Pixel Pixel count counter distribu
Setting mode (08) Code Classification Default Func- Items Pixel Pixel count counter distribution/full color (M) 1642-1 5.1-10% 1642-2 10.1-15% 1642-3 15.1-20% 1642-4 20.1-25% 1642-5 25.1-30% 1642-6 30.1-40% 1642-7 40.1-60% 1642-8 60.1-80% 1642-9 80.1-100% 1642-0 0-5% Pixel Pixel count counter distribution/full color (C) 1643-1 5.1-10% 1643-2 10.1-15% 1643-3 15.1-20% 1643-4 20.1-25% 1643-5 25.1-30% 1643-6 30.1-40% 1643-7 40.1-60% 1643-8 60.
Setting mode (08) Code Classification Default Func- Items Pixel Pixel count counter distribution/full color (K) 1644-1 5.1-10% 1644-2 10.1-15% 1644-3 15.1-20% 1644-4 20.1-25% 1644-5 25.1-30% 1644-6 30.1-40% 1644-7 40.1-60% 1644-8 60.1-80% 1644-9 80.1-100% 1644-0 0-5% Pixel Pixel count counter distribution/full color (Y) 1645-1 5.1-10% 1645-2 10.1-15% 1645-3 15.1-20% 1645-4 20.1-25% 1645-5 25.1-30% 1645-6 30.1-40% 1645-7 40.1-60% 1645-8 60.
Setting mode (08) Code Classification Default Func- Items Pixel Pixel count counter distribution/full color (M) 1646-1 5.1-10% 1646-2 10.1-15% 1646-3 15.1-20% 1646-4 20.1-25% 1646-5 25.1-30% 1646-6 30.1-40% 1646-7 40.1-60% 1646-8 60.1-80% 1646-9 80.1-100% 1646-0 0-5% Pixel Pixel count counter distribution/full color (C) 1647-1 5.1-10% 1647-2 10.1-15% 1647-3 15.1-20% 1647-4 20.1-25% 1647-5 25.1-30% 1647-6 30.1-40% 1647-7 40.1-60% 1647-8 60.
Setting mode (08) Code 1648-0 1648-1 Classification Default Func- Items Pixel Pixel count counter distribution/full color (K) 0-5% 5.1-10% 1648-2 10.1-15% 1648-3 15.1-20% 1648-4 20.1-25% 1648-5 25.1-30% 1648-6 30.1-40% 1648-7 40.1-60% 1648-8 60.1-80% 1648-9 80.1-100% 1649-0 Pixel Pixel count counter distribution/black 0-5% 1649-1 5.1-10% 1649-2 10.1-15% 1649-3 15.1-20% 1649-4 20.1-25% 1649-5 25.1-30% 1649-6 30.1-40% 1649-7 40.
Setting mode (08) Code 1650-0 Classification Default Func- Items Pixel Pixel count counter distribution/black 0-5% 1650-1 5.1-10% 1650-2 10.1-15% 1650-3 15.1-20% 1650-4 20.1-25% 1650-5 25.1-30% 1650-6 30.1-40% 1650-7 40.1-60% 1650-8 60.1-80% 1650-9 80.1-100% 1651-0 Pixel Pixel count counter distribution/black 0-5% 1651-1 5.1-10% 1651-2 10.1-15% 1651-3 15.1-20% 1651-4 20.1-25% 1651-5 25.1-30% 1651-6 30.1-40% 1651-7 40.1-60% 1651-8 60.
<> The management items at PM support mode can also be operated at setting mode (08). The following items are displayed or set by using sub-codes at PM management setting in the table below. 0: Present number of output pages - Means the present number of output pages. 1: Recommended number of output pages for replacement - Means the recommended number of output pages for replacement.
Items PM management Date of previous setting replacement *Indicated in 8 digits Photoconductive drum 1150-0 to 8 1151 Drum cleaning blade 1158-0 to 8 1159 Drum cleaner brush 1166-0 to 8 1167 Main charger grid 1174-0 to 8 1175 Main charger wire 1182-0 to 8 1183 Main charger wire cleaning pad 1190-0 to 8 1191 Ozone filter 1198-0 to 8 1199 Developer material K 1200-0 to 8 1201 Developer material Y 1202-0 to 8 1203 Developer material M 1204-0 to 8 1205
Items PM management Date of previous setting replacement *Indicated in 8 digits Transfer belt 1228-0 to 8 1229 Transfer belt driving roller cleaning brush 1230-0 to 8 1231 Transfer belt cleaning blade 1232-0 to 8 1233 2nd transfer roller 1240-0 to 8 1241 2nd transfer roller cleaning brush 1244-0 to 8 1245 Pressure roller 1250-0 to 8 1251 Oil roller 1258-0 to 8 1259 Cleaning roller 1260-0 to 8 1261 Pressure roller separation finger 1270-0 to 8 1271 Fu
Items PM management Date of previous setting replacement *Indicated in 8 digits Feed roller (RADF) 1284-0, 1, 2, 8 1285 Separation roller (RADF) 1286-0, 1, 2, 8 1287 Pickup roller (Upper drawer) 1290-0, 1, 2, 8 1291 Pickup roller (Lower drawer) 1292-0, 1, 2, 8 1293 Pickup roller (LCF) 1294-0, 1, 2, 8 1295 Feed roller (Upper drawer) 1298-0, 1, 2, 8 1299 Feed roller (Lower drawer) 1300-0, 1, 2, 8 1301 Feed roller (LCF) 1302-0, 1, 2, 8 1303 Separation roll
Items PM management Date of previous setting replacement *Indicated in 8 digits Pickup roller (PFP upper drawer) 1328-0, 1, 2, 8 1329 Pickup roller (PFP lower drawer) 1330-0, 1, 2, 8 1331 Pickup roller (Bypass unit) 1332-0, 1, 2, 8 1333 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 152 Remarks Sub-codes 0, 2, 8: 0/0 Sub-code 1: 80000/80000 Sub-codes 0, 2, 8
<> 1. Turn ON the power while [0] and [8] are pressed simultaneously. 2. Key in the code “257” and press the [START] button (the following is displayed). Note: Before performing the following operations, note the current counter values. 3. Key in the value “1” or “2” and press the [START] button. The value entered is displayed on the left of the “%”, and the [ENTER] button is displayed.
2.2.6 Pixel counter (1) Outline Pixel counter is a function that counts the number of dots emitted by the laser and converts it into the print ratio (%) per standard paper size. This “Print ratio (%) per standard paper size” is called Pixel count (%). This function enables you to know how each user uses the equipment and to grasp the tendency of toner consumption (number of output pages per cartridge).
The general relations between the above 4 factors and toner consumption per output page in the copy Toner consumption Toner consumption function are as follows: Toner consumption Original density Toner consumption Original coverage TEXT /PHOTO TEXT PHOTO PRINTED IMAGE Original mode MAP Manual Manual Automatic Manual Manual Manual density density density density density density -5 -1 Center +1 +5 Density setting Fig.
(3) Details of pixel counter (a) Toner cartridge reference and service technician reference The pixel counter function in this equipment has 2 references, toner cartridge reference and service technician reference. • Toner cartridge reference This is a system that accumulates data on each color between the installation of a new toner cartridge and next installation.
(c) Pixel count (%) Pixel count (%) shows the ratio of laser emitting pixels to all pixels on standard paper. The examples of pixel count are as follows: Note: In the following examples, ‘solid copy’ is considered to be 100%. But since the image has 4 margins, it never becomes 100% actually. Ex.) 1. Printing 5 pages on A4/LT size with solid copy (Laser emits to all pixels.) → Pixel count: 100%, Print count: 5 2. Printing 5 pages on A4/LT size with blank copy (Laser never emits.
(e) Type of calculated data Since this is multifunctional and color equipment, the data of pixel count is calculated for each function and color. The following list is the information that can be confirmed by LCD screen. But actually, more information can be confirmed by the setting mode (08). See after-mentioned (5)-(c) for details.
(4) Relation between pixel count and toner consumption The user’s printing out the image with large coverage or high density may cause the large value of pixel count. And the setting that toner consumption becomes high in the original mode or density setting may cause it as well. In this case, the replacement cycle of toner cartridge is faster than the standard number of output pages. Therefore, this trend needs to be grasped for the service.
(5) Pixel counter confirmation (a) Display on LCD screen Whether or not to display the pixel counter on the LCD screen is selected (0: Displayed, 1: Not displayed) in the setting mode (08-1504), and whether or not to display it at the service technician reference or toner cartridge reference is selected (0: Service technician reference, 1: Toner cartridge reference) in the setting mode (08-1505).
The following screen is displayed when pressing the [TONER CARTRIDGE] button. Table 2-206 Information screen of toner cartridge reference The following screen is displayed when pressing the [SERVICE (COLOR)] button. Table 2-207 Information screen of service technician reference (full color) The following screen is displayed when pressing the [SERVICE (BLACK)] button.
(b) Data list printing The data for pixel counter can be printed in the list print mode (9S). 9S-104: The data of the toner cartridge reference is printed. 9S-105: The data of service technician reference is printed. PIXEL COUNTER CODE LIST 2003.4.23 09:55 TONERCARTRIDGE No DATE 0 20030423 1 20030423 2 20030423 Col.
(c) Display in the setting mode (08) Information of pixel count can be also checked in the setting mode (08). For details, see “2.2.5 Setting mode (08)”.
(c-2) Pixel count distribution Full color/Twin color Magenta Cyan Yellow Copy function Printer function FAX function Pixel count distribution (page) Pixel count distribution (page) Pixel count distribution (page) Black Black 1641 1642 1643 1644 1649 1645 1646 1647 1648 1650 - - - - 1651 Table 2-204 Pixel count code table Note: By entering the sub code at the above code, the pixel count distribution can be displayed dividing into 10 ranges. The sub codes are as follows. 0: 0 - 5% 1: 5.
2.2.
Classification Adjustment Mode (05) Image [Gamma balance] 590-0 to 2, 591-0 to 2, 592-0 to 2, 596-0 to 2, 597-0 to 2, 598-0 to 2, 599-0 to 2, 880-0 to 2, 881-0 to 2, 882-0 to 2, 883-0 to 2 [Sharpness] 604, 605, 606, 840, 841, 842, 843, 1086, 1087, 1088, 1737, 1738, 1739, 1740, 1741, 1757 [Smudged/faint text] 648, 654, 655 [Toner saving] 664, 665, 1055, 1056, 1057, 1058 [Pixel size] 663 [Smoothing] 667-0 to 4 [Binarization] 700, 701, 702 [Background adjustment] 848, 853, 858 [Color balance] 1010-0 to 2, 1
Classification Image control Drive system Feeding system Laser Main charger Developer High-voltage transformer Transfer Adjustment Mode (05) Setting Mode (08) [Performing] 394, 395, 396, 398-0 to 3 [Background voltage] 1804-0 to 3, 1813-0 to 3, 1814-0 to 3 [Main motor] 421, 422 [Exit motor] 424, 425 [Transport motor] 426, 427 [Aligning amount] 448-0 to 3, 449-0 to 3, 450-0 to 3, 452-0 to 3, 455-0 to 2, 457, 458-0 to 2, 460-0 to 2, 461-0 to 2, 462-0 to 3, 463-0 to 2, 469-0 to 3, 470-0 to 3, 471-0 to
Classification Adjustment Mode (05) Setting Mode (08) [Status counter] 400 [Temperature] 409, 410-0 to 1, 411, 412-0 to 1, 413-0 to 1, 415-0 to 1, 416, 422, 428-0 to 1, 436, 437-0 to 1, 438-0 to 1 [Transport speed] 430, 431, 432 [Pre-running] 417-0 to 1, 439-0 to 1, 440-0 to 1, 441-0 to 1, 460, 461, 526-0 to 1, 583-0 to 2, 584 [Warming-up] 458, 459 [Fusing control switching] 849 [Switchback] 462 Fuser RADF Finisher Network [Aligning amount] 354, 355 [Sensor/EEPROM] 356, 367, 368 [Transporting] 357, 35
Classification Adjustment Mode (05) Setting Mode (08) [Large/Small size] 317-0 to 2, 318-0 to 2, 319-0 to 2, 320-0 to 2, 321-0 to 2, 322-0 to 2, 323-0 to 2, 324-0 to 2, 325-0 to 2, 326-0 to 2, 327-0 to 2, 328-0 to 2, 329-0 to 2, 330-0 to 2, 332-0 to 2, 333-0 to 2, 334-0 to 2, 335-0 to 2 [Double count] 344, 346, 347, 348, 349, 352, 353 [Paper source] 356, 357, 358, 359, 360, 370, 372, 374 [HDD] 390, 391, 392, 393 [Count method] 616, 663 [Department management] 629 [Fuser] 1372, 1378, 1380, 1382 [Paper type
e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 170 November 2003 © TOSHIBA TEC
3. ADJUSTMENT 3.1 Adjustment Order (Image Related Adjustment) This chapter mainly explains the procedures for image related adjustment. When replacing components which have other specified instructions for adjustment, those specified instructions are to be obeyed in priority. In the following diagram, the solid lines with arrow lead to essential adjustments, while the dotted lines lead to adjustments to be performed if necessary.
3.2 Adjustment of the Auto-Toner Sensor When the developer material is replaced, adjust the auto-toner sensor in the following procedure. (1) Install the cleaner and developer unit. Note: Do not install the toner cartridge. (2) While pressing [0] and [5] simultaneously, turn the power ON. The following message will be displayed. 100% [0] [5] [POWER] (3) → A TEST MODE Key in a code and press the [START] button.
• In 30 to 60 seconds, the current sensor voltage (V) in (B) is converged. Then the sensor output control value (bit value) corresponding to the initial developer material is displayed in (C). (B) → K: xxxV (C) → K: yyy (A) → K: zzzV (B): Current sensor voltage (V) (C): Sensor output control value (bit value) (A): Target value (V) for adjustment reference voltage Note: Be careful that the values in (A), (B) and (C) vary with humidity.
• In case of single-color adjustment, press the [ENTER] button to store the adjustment results in memory when the control value is displayed. In case of multiple-color adjustment, it is automatically proceeded to the adjustment of next color. When the adjustments of all colors have finished and [ENTER] is lit, press [ENTER] button to store the adjustment results in memory. (6) Standard of adjustment value range (A): Adjustment reference voltages (V) K Y M C 29.9 or below Humidity(%) 2.47 1.25 1.
3.3 Performing Image Quality Control (1) When unpacking Prior to image dimensional adjustment, perform the “Automatic initialization of image quality control (05-396)” procedure. (2) When any of the following parts is replaced, be sure to perform the “Automatic initialization of image quality control (05-396)” procedure.
3.4 Image Dimensional Adjustment 3.4.1 General description There are several adjustment items in the image dimensional adjustment, as listed below. Prior to this image dimensional adjustment, perform the "Automatic initialization of image quality control (05-396)". When adjusting these items, the following adjustment order should strictly be observed.
[Procedure to key in adjustment values] In accordance with the procedure described below, make adjustment of each adjustment item so that the measured values obtained from test copies satisfy the specification. By pressing the [FAX] button, immediately after starting the Adjustment Mode (05), single-sided test copying can be performed (normal copy mode). Varies with the code “XXX” keyed in. A 100% 0 A3 TEST MODE 5 POWER 1 Code No. Digital keys : Key in codes.
3.4.2 Paper alignment at the registration roller The aligning amount is adjusted by using the following codes in Adjustment Mode (05). Weight Upper Lower type Plain 64-80 g/m2 drawer 450 (*4) drawer 452 (*4) drawer 448 (*4) drawer 449 (*4) paper Thick 17-20 lb. 81-105 g/m2 469 (*4) 470 (*4) 471 (*4) paper 1 Thick 21-28 lb. 106-163 g/m2 - - paper 2 Thick 29-43 lb. 164-209 g/m2 - 44-55 lb.
(*5) 1: 3: 55: 56: 57: 58: 59: 60: Single-sided grid pattern in Black Mode Double-sided grid pattern in Black Mode Grid pattern of thick paper 2 in Full Color Mode Grid pattern of thick paper 3 in Full Color Mode Grid pattern of OHP film in Full Color Mode Single-sided grid pattern of thick paper 2 in Black Mode Single-sided grid pattern of thick paper 3 in Black Mode Single-sided grid pattern of OHP film in Black Mode Note: If the aligning amount is too large, abnormal noise (paper-folding noise) or act
3.4.3 Printer related adjustment (a) Reproduction ratio of primary scanning direction (Fine adjustment of polygonal motor rotation speed (Printer)) 1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode) 2. Press [1] → [FAX]. (A grid pattern with 10 mm squares is printed out. Use A3/LD from the lower drawer.) 3. Measure the distance A from the 1st line to the 21st line of the grid pattern. 4. Check if the distance A is within 200±0.5 mm. 5.
(c) Reproduction ratio of secondary scanning direction (Fine adjustment of main motor rotation speed (Printer)) 1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode) 2. Press [1] → [FAX]. (A grid pattern with 10mm squares is printed out. Use A3/LD from the lower drawer.) 3. Measure the distance C from the 2nd line at the leading edge of the paper to the 22nd line of the grid pattern. * Normally, the 1st line of the grid pattern is not printed. 4.
(e) Transfer belt cleaning unit release timing adjustment This adjustment has to be performed after “Adjustment of secondary scanning direction reproduction ratio (421)” Acceptable values are 88 to 168. The larger the value is, the later the transfer belt cleaning unit release timing becomes. 1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode) 2.
(g) Primary scanning data laser writing start position at duplexing Note: Make sure the first line of the grid pattern is printed out since the line is occasionally vanished. (g-1) Adjustment for long-sized paper 1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode) 2. Press [3] → [FAX]. (A grid pattern with 10 mm squares is printed out. Use A3/LD from the lower drawer.) 3.
1 21 A 6 C 22 Feeding direction 6 D 2 B, E [Grid pattern] Fig. 3-401 [0] [5] [Power ON] → [1] ([3](05-445, 498) for duplexing) → [FAX] A: 05-401 (Lower drawer, A3/LD) → 200±0.5 mm (0.05 mm/step) B: 05-411 (Lower drawer, A3/LD) → 52±0.5 mm (0.04 mm/step) → Key in the same value for 05-410. C: 05-421 (Lower drawer, A3/LD) → 200±0.5 mm (0.5 mm/6 steps) D: 05-440 (Upper drawer, A4/LT) → 52±0.5 mm (0.
3.4.4 Scanner related adjustment (a) Image distortion Feeding direction Step 1 A B Feeding direction Step 2 D C Fig. 3-402 1. While pressing [0] and [5] simultaneously, turn the power ON. Adjustment screw for the mirror-3 (Rear) 2. Press [FAX] to make a copy of any image on a sheet of A3/LD paper. 3. Key in [308] and press the [START] button to move the carriage to the adjustment position. 4. Make an adjustment in the order of step 1 and 2.
The following adjustments (b) to (e) should be performed with Test Chart No. TCC-1. (Refer to page 3-19.) (b) Reproduction ratio adjustment of primary scanning direction 1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode) 2. Place Test Chart No. TCC-1 on the original glass (with the arrow positioned at the left rear side). 3. Press [FAX] → [START] to make a copy at the mode of A4/LT, 100%, Black and Text/Photo. 4.
(e) Image location of secondary scanning direction 1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode) 2. Place Test Chart No. TCC-1 on the original glass (with the arrow positioned at the left rear side). 3. Press [FAX] → [START] to make a copy at the mode of A4/LT, 100%, Black and Text/Photo. 4. Measure the distance D from the top paper edge to the 10 mm line of top grid pattern on the copy with a ruler. 5. Check if the distance D is within 10±0.5 mm. 6.
(g) Right margin 1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode) 2. Open the platen cover or RADF. 3. Press [FAX] → [START] to make a copy at the mode of A3/LD, 100%, Black, Text/Photo and lower drawer. 4. Measure the blank area F at the right side of the copied image. 5. Check if the blank area F is within the range of 2+1 mm, 2-0.5 mm. 6. If not, use the following procedure to change values and repeat the steps 3. to 5. above.
D C Feeding direction B A Fig. 3-408 Chart TCC-1 [0] [5] [Power ON] → (Chart TCC-1) → [FAX] → [START] (A4/LT, 100%, Black and Text/Photo) A: 05-405 → 200±0.5 mm (0.1 mm/step) B: 05-306 → 5±0.5 mm (0.04 mm/step) C: 05-340 → 150±0.5 mm (0.3 mm/step) D: 05-305 → 10±0.5 mm (0.
[9] [8] [1] [3] [10] [5] [2] [2] TOSHIBA COLOR CHART [7] No.TCC-1 [3] [2] [1] [1] [6] [6] [4] [3] [14] [11] [7] [7] [2] [12] [7] [13] [1] [8] Fig.
3.5 Image Quality Adjustment (Copying Function) 3.5.1 Automatic gamma adjustment When the reproduction of gradation is not appropriate, the gradation reproducibility of all colors Y, M, C and K can be corrected by performing this automatic gamma adjustment. In case the gradation reproduction of the image checked is not satisfactory, make this adjustment as described below at parts replacement.
3.5.2 Density adjustment The center density and the density variation controlled by density adjustment keys can be adjusted as follows. Color mode Text/Photo 1550 1551 1561 Printed Image 1552 1562 Photo 1553 1563 1570 1580 1571 1581 1572 1582 1573 1583 Item to be adjusted Map 1554 1564 Full Color 1560 Original mode Text 1574 1584 Remarks Manual density mode The larger the value is, the darker the image becomes.
Note: Be sure that this adjustment be made after performing "3.5.1 Automatic gamma adjustment". (1) While pressing [0] and [5] simultaneously, turn the power ON. (2) Key in a code and press the [START] button. (3) Key in an adjustment value (acceptable values: 0 to 255). (To correct the value once keyed in , press the [CLEAR] button.) (4) Press the [ENTER] or [INTERRUPT] button to store the value. → The equipment goes back to the ready state.
3.5.3 Color balance adjustment The color balance is adjusted by adjusting the density of each color at the Full Color Mode. The adjustment is performed by selecting its density area from the following: low density, medium density and high density.
3.5.4 Gamma balance adjustment The density adjustment at the Black Mode is performed by selecting its density area from the following: low density, medium density and high density. Original mode Color mode Black Item to be Text/Photo Text Photo adjusted 590-0 591-0 592-0 Low density 590-1 591-1 592-1 Medium density 590-2 591-2 592-2 High density Remarks The larger the value is, the density of the item to be adjusted becomes darker. Acceptable values: 0 to 255.
3.5.5 Offsetting adjustment for background processing The density of background and text can be adjusted as follows. Color mode Text/Photo 1688 Text 1689 Original mode Printed Image Photo 1690 1691 Map 1692 Item to be adjusted Automatic density The larger the value is, the adjustment for background darker the background becomes. (Automatic) Remarks Acceptable values: 0 to 255.
3.5.6 Judgment threshold for ACS The judgment level is adjusted for the automatic identification of whether the original set on the glass is black or color. Namely, this is to adjust the judgment level used when “Auto Color” is selected at a color mode. The adjustment is available for each of the manually-set original and the original used with the RADF.
3.5.8 Setting range correction The values of the background peak/text peak in the range correction at the Black Mode can be switched to "varied" or "fixed" in the following codes. If they are fixed, the range correction is performed with standard values. The values of the background peak affects the reproduction of the background density, and the values of the text peak affects that of the text density.
3.5.9 Setting range correction (Adjustment of background peak) The levels of the background peak for the range correction at a Black Mode can be set at the following codes. Text/Photo 532 Original mode Photo 533 Text 534 Item to be adjusted Remarks Background peak for When the value increases, the back- range correction ground (low density area) of the image is not output. Acceptable values: 0 to 255.
3.5.11 Adaptation to highlighter Four modes of one touch adjustment are performed and each mode can be switched into two modes; highlighter 1 or 2. This adjustment is performed when the reproduction mode for highlighter is needed.
3.5.13 Maximum toner density adjustment to paper type The maximum toner amount adhering to the paper can be controlled. Code Paper type Remarks 1612 1613 Plain paper Thick paper 1 The smaller the value is, the toner amount adhered decreases of the high density area (ex. prevention of 1614 1615 Thick paper 2 Thick paper 3 fusing offsetting, etc). Acceptable values : 0 to 255.
3.5.15 Text/Photo reproduction level adjustment Text/Photo reproduction level at the Full color mode, Auto color mode and Gray scale mode can be adjusted. Text/Photo reproduction level adjustment can be switched to "Photo oriented 1", "Photo oriented 2", "Text oriented 1" or "Text oriented 2" in the following codes.
3.6 Image Quality Adjustment (Printing Function) 3.6.1 Automatic gamma adjustment When the reproduction of gradation is not appropriate, the gradation reproducibility of all colors Y, M, C and K can be corrected by performing this automatic gamma adjustment. In case the gradation reproduction of the image checked is not satisfactory, make this adjustment as described below at parts replacement.
3.6.2 Gamma balance adjustment (Black Mode) The gamma balance is adjusted by adjusting the density at the Black Mode. The adjustment is performed by selecting its density area from the following: low density, medium density and high density.
3.6.3 Color balance adjustment (Color Mode) The color balance is adjusted by adjusting the density of each color. The adjustment is performed by selecting its density area from the following: low density, medium density and high density.
3.6.4 Adjustment of smudged/faint text The smudged/faint text at the Black Mode is adjusted. Language PS PCL 654 655 Remarks When the value increases, the smudged text is improved. When the value decreases, the faint text is improved. Acceptable values: 0 to 9 (Default: 5) (1) While pressing [0] and [5] simultaneously, turn the power ON. (2) Key in the codes to be adjusted and press the [START] button. (3) Key in the adjustment value.
3.6.6 Dot size adjustment in black printing The dot size is adjusted in primary scanning direction in black printing. Code Remarks 663 The smaller the value is, the dot size becomes smaller. Acceptable values: 0 to 255. (Default: 255) Procedure is same as that of “3.6.4 Adjustment of smudged/faint text”. 3.6.7 Maximum toner density adjustment to paper type The maximum toner amount adhering to the paper can be controlled.
3.7 Image Quality Adjustment (Scanning Function) 3.7.1 Gamma balance adjustment The gamma balance at the Black Mode is adjusted by adjusting the density. The adjustment is performed by selecting its density area from the following: low density, medium density and high density.
3.7.2 Density adjustment (Black Mode) Adjusts the center density and the variation of density adjustment buttons. Color mode Text/Photo 845 Original mode Text 846 Photo 847 Item to be adjusted Manual density 857 Black 856 dark step value Manual density 850 851 852 light step value Automatic density 860 861 862 The larger the value is, the darker the image becomes.
3.7.3 Background adjustment (Gray Scale Mode) The adjustment level of background center value and the control of background adjustment button are adjusted. Code Item to be adjusted Remarks 848 Center value The larger the value is, the background becomes darker. The smaller the value is, the background becomes lighter. 858 Dark step value Acceptable values: 0 to 255 (Default: 128) The larger the value is, the image of the “dark” steps becomes darker.
3.7.5 Judgment threshold for ACS The judgment level is adjusted for the automatic identification of whether the original set on the glass is black or color. Namely, this is to adjust the judgment level used when “Auto Color” is selected at color modes. The adjustment is available for both the manually-set original and the original used with the RADF.
3.7.7 Setting range correction The values of the background peak / text peak in the range correction at the Black Mode can be switched to "varied" or "fixed" in the following codes. If they are fixed, the range correction is performed with standard values. The values of the background peak affects the reproduction of the background density and the values of the text peak affects that of the text density.
3.7.9 Fine adjustment of black density The density of black side on scanned image is adjusted at color-scanning. Code Original mode 1075 1076 Text Printed Image 1077 Photo Remarks The larger the value is, the black side of the image becomes darker. Acceptable values: 0 to 4 (Default: 0) Note: Be careful for the value not to be too large since the gradation is reproduced worse in darker side. (1) While pressing [0] and [5] simultaneously, turn the power ON.
3.7.11 Reproduction ratio of primary scanning direction (black) The reproduction ratio of primary scanning direction with the resolution other than 600 dpi is adjusted in Scanning Function for black image. Code 884 Remarks When the value increases, the image is zoomed in. When the value decreases, the image is zoomed out. Acceptable values: 0 to 255 (Default: 128) * 0.1%/step Procedure is same as that of “3.7.2 Density adjustment”. 3.7.
3.8 High-Voltage Transformer Setting 3.8.1 General description The high-voltage transformers (PS-HVT-350) supply high-voltage to the parts related to charging, development, transfer and drum cleaning. The high-voltage transformer has the following high-voltage outputs.
3.9 Adjustment of the Scanner Section 3.9.1 Carriages (1) Installing carriage wires When replacing the carriage wires, refer illustrations below: [Front side] Carriage wire Carriage-2 Idler pulley Bracket for carriage-1 Tension spring Hook Wire pulley [Rear side] Carriage wire Carriage-2 Bracket for carriage-1 Idler pulley Hook Wire pulley Tension spring Fig.
(2) Adjusting carriages-1 and -2 positions a. Move the carriage-2 toward the exit side. b. Loosen the screws fixing the front side pulley bracket, make the sections A and B of the carriage-2 touch with the inside of the exit side frame and screw them up. Carriage-2 Pulley bracket [Rear] [Front] Exit side frame Enlarged view of carriage B A Fig. 3-902 c.
(3) Assembling carriage wires Winding the wire around the wire pulley: a. Pull the Ø3 ball terminal located at the center of the wire into a hole on the wire pulley. One end of the wire with a hook attached comes to the outside. b. Wind the wires around the wire pulleys of the front and rear sides.
c. After winding the wires around the pulleys, attach the wire holder jigs not to loosen the wires. Notes: 1. When the wire holder jig is attached, make sure that the wire is not shifted or loosened. 2. The wire should come out of the slot of the wire holder jig and be passed under the arm of it. Fig.
3.9.2 Lens unit (1) Replacing the lens unit • The lens unit must not be readjusted and some part of its components must not be replaced in the field since the unit is precisely adjusted. If any of the components is defective, replace the whole unit. • When replacing the unit, do not loosen or remove the 4 screws indicated with the arrows. Fig. 3-906 • Handle the unit with care. Do not hold the lens and adjusted part (hold the unit as shown below). Fig.
(2) Installation of lens unit Follow the procedure below when installing and replacing the lens unit. 1. Attach the lens unit and fix it temporarily with 2 screws. 2. Match the center scale of the plate in which the unit is to be installed and the rightmost scale of the adjusting hole on the lens unit plate. [Rear] Screw [Front] Fig. 3-908 3. Tighten 5 screws securely to fix the lens unit while pushing it to the rear side and fix 2 ground wires with the screws.
3.10 Adjustment of the Paper Feeding System 3.10.1 Sheet sideways deviation caused by paper feeding • The center of the printed image shifts to the front side. → Move the guide to the front side (Arrow (A) direction in the lower figure). • The center of the printed image shifts to the rear side. → Move the guide to the rear side (Arrow (B) direction in the lower figure). Feeding direction Feeding direction Center Center [Front] [Front] Fig. 3-1001 Fig.
3.11 Adjustment of the Developer Unit 3.11.1 Doctor-to-sleeve gap (black developer unit) Adjustment tool to use: Doctor-sleeve jig Adjusting procedure: (1) Take off the black developer unit from the equipment. (2) Remove 2 screws and take off the developer material cover. Then discharge the developer material. Developer material cover Screw Fig. 3-1101 (3) Remove 2 screws and take off the doctor blade cover. Screw Doctor blade cover Screw Fig. 3-1102 (4) Loosen 2 doctor blade fixing screws.
(5) Insert the gauge “0.50” of the doctor-sleeve jig into the gap between the developer sleeve and doctor blade and make sure that the gauge can move smoothly in the front/ rear direction. In addition, confirm that the gauge “0.60” cannot be inserted into the gap. Developer sleeve Doctor blade Doctor-sleeve jig Fig. 3-1104 Notes: 1.
(4) Loosen 2 doctor blade fixing screws. Insert the gauge “0.55” of the doctor-sleeve jig between the developer sleeve and doctor blade to adjust the gap, and tighten the screws. Screw Developer sleeve Doctor blade Doctor-sleeve jig Fig. 3-1107 (5) Insert the gauge “0.50” of the doctor-sleeve jig into the gap between the developer sleeve and doctor blade and make sure that Developer sleeve Doctor blade the gauge can move smoothly in the front/ rear direction. In addition, confirm that the gauge “0.
3.12 Adjustment of the RADF (MR-3015) 3.12.1 Adjustment of RADF position It is mainly performed at the installation. It is also required when the RADF is dislocated for some reason such as moving the equipment. Remove the platen sheet during adjustment. (1) Open the RADF and then attach 2 positioning pins to the equipment. (The positioning pins have been attached at the rear of the right-hand hinge of the RADF.) Positioning pin Fig.
(4) Remove the stepped screw at the rear of right-hand hinge. Fig. 3-1204 (5) Open the RADF, and then loosen 2 hand screws 1 turn (status of tentative fixing). Screw Fig. 3-1205 (6) Remove the positioning pin at the front side. Close the RADF to fit the positioning pin into the hole at the rear side of the RADF. While peering inside from the front side, fit the positions of the pin and hole by moving the RADF right and left. Fig. 3-1206 (7) Tighten the positioning pin at the front side.
(8) While peering inside from the left side, close the RADF. Check the positions of the holes of the RADF and pins and then fit their positions by moving the RADF back and forth. (For the front side, also adjust the RADF position right and left.) Make sure not to dislocate the positions of the pin and hole at the rear side. Fig. 3-1208 (9) Open the RADF to tighten 2 hand screws. Close the RADF and then check again that the positioning pins fit smoothly into the holes on the RADF. Fig.
(12) Place the platen sheet on the original glass with the semi round cutout toward you. Align the platen sheet against the left and rear side of the original glass. Close the RADF slowly. Open the RADF to check that the platen sheet is correctly attached. Fig.
3.12.2 Adjustment of RADF height It is mainly performed at the installation. It is also required when the RADF is dislocated for some reason such as moving the equipment. Perform the following adjustment by using the screw of the left and right hinge. Note: Perform this adjustment after “3.12.1 Adjustment of RADF position”. Turn the exposure lamp ON during the gap check. (Test Mode: 03-267) Platen guide rear holder Platen guide front holder 0mm 0.5mm–0.
3.12.3 Adjustment of skew When an image skew occurs, adjust it according to the following steps, Step 1 → Step 2 → Step 3. Note: Perform this adjustment after confirming that the equipment has been adjusted properly. Prior to this adjustment, of RADF position and height are needed to be adjusted. Step 1 Case A: Adjust the aligning adjustment position to the rear side “-” of the original ( Chapter 3.12.5). Case B: Adjust the aligning adjustment position to the rear side “+” of the original ( Chapter 3.12.5).
Step 3 Case E: Adjust the reverse aligning adjustment position to the rear side “-” of the original ( 3.12.6). Case F: Adjust the reverse aligning adjustment position to the rear side “+” of the original ( 3.12.6). Chapter Chapter Paper Original Fig. 3-1219 3.12.
3.12.5 Adjustment of aligning Adjust the aligning according to Step 1 of 3.12.3. Rear side “+” of the original + - Rear side “-” of the original Skew of paper Fig.
3.12.6 Adjustment of aligning at reversing Adjust the aligning according to Step 3 of 3.12.3. + - aper of p w Ske Fig.
3.12.7 Adjustment of reverse solenoid When operating the reverse solenoid, adjust it if the position of the flapper lever is out of the following dimension. Gap between A of the front frame and the flapper lever “C”: 0.5 mm to 2.0 mm Adjusting procedure (1) Remove the screw on the left and take off the plate spring. Plate spring Fig. 3-1222 (2) Align B of the front frame with the edge of the reverse solenoid, and temporarily fix the reverse solenoid with the screw on the right. B Fig.
(4) Fix the plate spring temporarily with the screw on the left. Then press the plate spring slightly in the direction of an arrow and tighten the screw in the position where the gap (D) between the plunger and the flapper lever is eliminated. Plunger D D Flapper lever Fig.
A 3.12.8 Adjustment of RADF opening/closing switch Adjust the bracket position so that the switch is turned ON when the height A becomes 40-45 mm (within the empty weight falling limit). Glass surface Center Fig.
A 3.12.9 Adjustment of RADF opening/closing sensor Adjust the bracket position so that the sensor is turned ON when the height A becomes 30-35 mm (within the empty weight falling limit). Glass surface Center Fig.
3.12.10 Adjustment of tray volume Adjust in the adjustment mode (05). (1) (2) (3) (4) While pressing [0] and [5] simultaneously, turn the power ON. Narrow the original guide to the limit. Input the code "367". Press the [START] button. Fig. 3-1228 (5) Extend the original guide to the limit. (6) (7) (8) Input the code "368". Press the [START] button Turn the power OFF. Fig.
3.13 Adjustment of the Finisher (MJ-1022) 3.13.1 Adjusting the jogging plate width (1) (2) (3) Remove the right inner cover and the rear cover. Adjust the front jogging plate to the home position. 1 Set SW1 on the finisher controller PC board as shown in Fig. 3-1301. 2 Press SW2 twice on the finisher controller PC board. • The front jogging plate moves to the home position. ON 1 2 3 4 5 6 7 8 7 8 Fig. 3-1301 Adjust the rear jogging plate to the home position.
(4) (5) (6) Measure the jogging width (standard at 317 mm). Remove the processing tray. Loosen the screw on the home position sensor plate at the front. Screw Home position sensor plate Fig. 3-1304 (7) Adjust the position of the front jogging plate home position sensor (S6) with reference to the index. Sensor A B EX. 1 If the width is 319 mm in step (2), the difference from the standard is +2 mm, it requires relocation of the sensor [3] in the direction of arrow A by 2 mm. EX.
3.13.2 Adjusting the angle of the jogging plate (1) Screw Without removing the processing tray unit, loosen the 2 mounting screws of the rear jogging plate. Rear jogging plate Fig. 3-1306 (2) Place several sheets of A4/LT paper on the processing tray, and adjust the rear jogging plate. (At this time, adjust the gap between the paper and the front end of the rear jogging plate so that it is 0 mm to 0.5 mm.) 0 mm to 0.5 mm Paper Screw Butted Rear jogging plate Fig.
3.13.3 Adjusting the overlap of the sensor flag If the overlap between the sensor and the flag is wrong for some reason, perform the following adjustment. (1) (2) Jogging plate adjusting plate Remove the processing tray unit. Loosen the mounting screw of the front/rear jogging plate adjusting plate; then, move the adjusting plate to the left and the right. Adjusting plate Screw Screw Jogging plate Adjusting plate adjusting plate Fig.
3.13.4 Adjusting the tension of the stack processing motor belt (1) (2) Remove the right inner cover and the rear cover. Remove the 2 mounting screws, and detach the grip unit. Grip unit Screw Screw Fig. 3-1310 (3) Screw Loosen the screw on the tension arm plate. (The tension arm plate will be pulled under tension by the tension spring.) Tension arm plate Fig.
(4) Move the returning roller shaft to its lower limit (the slack of a belt is lightly taken); then, tighten the screw on the tension arm plate. Screw Tension arm plate Returning roller shaft Fig. 3-1312 (5) Returning roller shaft Check to make sure that the returning roller shaft moves smoothly. Fig.
3.13.5 Releasing the stack tray guide lever fixing plate (1) (2) (3) (4) (5) Remove the right inner cover and the rear cover. Remove the finisher control PC board, PC board bracket and sensor PC board. Remove the stack tray. Remove the stack tray drive unit. Place the stack tray guide lever fixing plate so that it is in view through the hole in the side plate (front, rear). Then remove the fixing screw. (Perform the same for the front and the rear.
3.13.6 Adjustment of the upper tray angle (1) Remove the front cover. Fig. 3-1316 (2) Loosen the screw denoted with the arrow. Fig. 3-1317 (3) The tension becomes loose. While pushing the bracket down, hold the tray and move it up or down, to adjust the angle so that the tray becomes parallel by a visual check. Fig.
(4) After the height adjustment, tighten the fixing screw of the bracket. Note: If the fixing screw of the bracket is not fixed, the belt is loosened which may cause a skipped tooth. Fig.
3.13.7 DIP switch functions You can simulate various functions by setting the DIP switch (SW1) on the finisher controller PC board appropriately. 1) 2) 3) Initiating Operations Remove any obstacles from the area of operation. Set the DIP switch (SW1) as shown, and turn ON the power (so that LED1 will start to blink). Press the pushing switch (SW2) twice to initiate the operation in question. (LED2 will remain on during operation).
Setting ON 1 2 3 4 5 6 7 2 3 4 5 6 7 2 3 4 5 6 7 2 3 4 5 6 7 motor (up) when the lower stack tray upper limit sensor is turned ON. • Turn OFF the joint sensor (S4). Lower stack tray motor (down) The lower stack tray moves down and stops when the lower stack tray lower • Press SW2 again. • Turn OFF the joint Stapler motor limit sensor is turned ON. The stapler motor stops after the stapling sensor (S4). • Press the stapler operation. safety switch (S14).
3.14 Adjustment of the Finisher (MJ-1023/1024) 3.14.1 Adjusting the alignment position (Finisher unit) Perform this adjustment after replacing the finisher controller PC board or when the alignment position must be changed for some reason. (1) (2) Remove the rear cover of the finisher unit. Check that the power is OFF and set SW104 on the finisher controller PC board as follows according to the paper used for adjustment. ON 1 ON 2 3 4 5 6 7 8 1 A4 paper 2 3 4 5 6 7 8 LT paper Fig.
3.14.2 Adjusting the staple position (Finisher unit) Perform this adjustment after replacing the finisher controller PC board or when the staple position must be changed for some reason. This adjustment adjusts the front/rear stitches with A4/A4-R when the paper used for adjustment is AB type and with LT/LT-R when the paper is INCH type. (1) (2) Remove the rear cover of the finisher unit.
(7) (8) Verify the staple position. If any adjustment is needed, proceed to the step 8). If no adjustment is needed, proceed to the step 9). Press SW101 or SW102 on the finisher controller PC board to adjust the staple position. • When SW101 is pressed, the staple position shifts 0.49 mm to the front side. • When SW102 is pressed, the staple position shifts 0.49 mm to the rear side. Repeat the steps 5) to 7).
3.14.3 Adjusting the folding position (Saddle stitcher unit) The folding position is adjusted by changing setting of bits 6 through 8 of SW504 on the saddle stitcher controller PC board to match the stitching position (adjusting the distance over which the paper positioning plate is moved to the folding position from the stitching position). If you have replaced the saddle stitcher controller PC board, be sure to set the new SW504 so that the settings will be the same as those on the old SW504.
(5) (6) Turn ON the power. Press SW1 on the saddle stitcher controller PC board so that the feed motor (M1) starts to rotate. (Press SW1 three seconds or more if LD paper is used.) (7) Open the inlet cover and insert two sheets of paper. Push them in by hand until the front edge of the sheets push against the paper positioning plate. (8) Close the inlet cover. (9) Press SW1 on the saddle stitcher controller PC board.
(11) Change the settings of bits 6 through 8 on SW504 referring to the following table. • If the width adjustment is 0 The stitching position and the folding position match, requiring no change. • If for “positive width adjustment” Set SW504 so that the difference resulting from subtraction of the interval from the appropriate setting in the table below is provided. Example: If SW504 is currently set to +2 and the interval is +1 mm, set SW504 to reflect - 2.
3.14.4 Fine adjustment of binding/folding position (Saddle stitcher unit) The binding position/folding position can be adjusted in the following (05) codes. Code 468-0 Paper size A4-R / LT-R 468-1 468-2 B4 A3 / LD Remarks When the value increases, the binding/folding position shifts toward the right page. (0.25mm/step) Acceptable values: -14 to 14 (Default: 0) Increase the adjustment value when the sheet of paper which has exited is "A".
3.14.6 Registering the number of punch holes (Puncher unit) This operation registers which puncher unit is attached to the IC on the punch driver PC board so that the puncher unit can be identified by the finisher. For this reason, this operation must be performed when the punch driver PC board has been replaced. (1) (2) Check that the power is OFF and then remove the rear cover of the puncher. Set SW601 on the punch controller PC board as shown below. ON 1 2 3 4 Fig.
3.15 Key Copy Counter (MU-8, MU-10) To make a key copy counter available, the following 2 components must be installed to the equipment. Key copy counter MU-8 Counter socket MU-10 Fig. 3-1501 (1) Take off the right upper cover. (2) Open the bypass tray, ADU, jam access cover and fuser unit cover. Take off the IH terminal cover. (3) Take off the right rear cover, and cut open the window for the key copy counter. Right upper cover IH terminal cover Right rear cover Fig.
(5) (6) (7) Harness connector Connect the connector of the counter socket to the harness connector of the equipment side. Install the counter socket to the machine frame with two M3 screws. Reattach the covers. Counter socket Screw Fig. 3-1504 (8) Insert the key copy counter with its arrow mark pointing the rear side of the equipment. Key copy counter Fig. 3-1505 (9) Key in the value “3” in the setting mode (08222).
3.16 Adjustment of Transfer Belt Deviation 3.16.1 Outline If any transfer belt deviation (See 3.16.2) occurs when the equipment is installed, moved to another place or the transfer belt is replaced, perform this adjustment. 3.16.2 Transfer belt deviation Transfer belt deviation means that the transfer belt is not in the following normal condition.
3.16.3 Adjustment procedure (1) (2) (3) (4) Check if there is no abnormality in the installation of the equipment. Take off the drum cleaner unit. Take off the black developer unit. Turn the releasing lever clockwise to lower the transfer belt unit. Fig. 3-1602 (5) Tighten 2 screws that were loosened when the drum cleaner unit was taken off. Fig. 3-1603 (6) Tighten 2 screws. Fig.
(7) (8) Loosen 2 screws that were tighten in step (6). Loosen 1 screw and turn the adjustment fixing bracket in the direction of an arrow. Fixing bracket Fig. 3-1605 (9) Turn the adjustment screw. Since this is a hex-head screw, turn it based on each face of the hex head. • If the transfer belt contacts with the rear regulation plate or the gap between the transfer belt and the rear regulation plate is less than 0.2 mm, rotate the adjustment screw clockwise (viewing from below) five-sixth turn.
• If the transfer belt contacts with the front regulation plate or the gap between the transfer belt and the rear regulation plate is less than 0.2 mm, rotate the adjustment screw counterclockwise (viewing from below) five-sixth turn. Less than 0.2mm Adjustment screw Fig. 3-1607 Note: • Do not rotate the adjustment screw counterclockwise (viewing from below) 2.5 turns or more. The screw may come off.
(10) Turn the adjustment screw fixing bracket in the direction of an arrow and tighten 1 screw. Fig. 3-1608 Note: Install the fixing bracket so that the adjustment screw is caught by the fixing bracket. (The side face of the fixing bracket and the screw head become parallel.) Fig. 3-1609 (11) Tighten 2 screws. Fig. 3-1610 (12) Close all covers and drive the main motor for 3 minutes to stabilize the transfer belt. • While pressing the [0] and [3] button, turn the power ON.
(13) Open the 2nd transfer unit cover to check the transfer belt deviation. (See 3.16.2) After the checking, continue the adjustment according to the following items A to C. • Result A The direction of the transfer belt deviation is the same as before the adjustment and the gap is 0.2 mm or less: Return to step (7) to readjust it. If the same result is obtained after adjusting it 3 times, replace the transfer belt unit.
4. PREVENTIVE MAINTENANCE (PM) 4.1 PM Support Mode 4.1.1 General description The timing for the parts replacement usually depends on the number of output pages / develop counts after they were replaced before. However, the life span of them changes depending on the general use of users and the environment in which the equipment is placed.
(2) (a) Operational screen Main screen 10 9 1 2 3 4 5 6 7 8 Fig.
(b) Sub screen 9 1 2 3 4 5 6 7 8 Fig. 4-103 Displaying of the sub unit (parts) name Back to the main screen Clearing of the chosen sub unit (parts) counters Moving to the next/previous page Displaying of the present number of output pages / develop counts (x1,000) “∗” is displayed next to the present number when the number of output pages or develop counts has exceeded its PM standard number.
(c) Clear screen 1 Fig. 4-104 When the [INITIALIZE] button is pressed, “Present number of output pages/develop counts” and Present driving counts” are cleared and “Previous replacement date” is updated. (3) Access tree Note: The name inside [ ] is displayed on the LCD screen.
Fuser unit [FUSER] Fuser belt [FUSER BELT] Pressure roller [PRESS ROLLER] Oil roller [OIL ROLLER] Cleaning roller [CLEANING ROLLER] Separation finger [PRESS ROLLER FINGER] Fuser belt guide [BELT GUIDE] Scraper [PRESS ROLLER SCRAPER] Upper drawer [1st CST.] Pickup roller [PICK UP ROLLER(1st CST.)] Feed roller [FEED ROLLER(1st CST.)] Separation roller [SEP ROLLER(1st CST.)] Lower drawer [2nd CST.] Pickup roller [PICK UP ROLLER(2nd CST.)] Feed roller [FEED ROLLER(2nd CST.
4.1.3 Work flow of parts replacement The timing for the parts replacement usually depends on the number of output pages / develop counts after they were replaced before. However, its drive counts is also to be considered when replacing the parts. Even if the number of output pages has reached the level of replacement, for instance, the part may still be usable with its drive counts not reaching the specified drive counts.
4.2 General Descriptions for PM Procedure (1) Preparation a. Ask the user about the current conditions of the equipment and note them down. b. Before starting maintenance, make some sample copies and store them. c. See the replacement record and check the parts to be replaced in the PM support mode (6S2) or list printing mode (9S-103).
4.4 Preventive Maintenance Checklist Symbols used in the checklist Cleaning A Clean with alcohol Lubrication Replacement L Launa 40 The number of sheets After cleaning Coating or developments or replacement, Serial No. SI Silicon oil consumed before confirm there is Inspector’s replacement no problem.
C. Feed unit Items to check C1. C2. C3. C4. C5 C6. C7. C8. Pickup roller Feed roller Separation roller Transport roller Paper guide Drive gear (tooth face and shaft) GCB bushing bearing One side of the plastic bushing to which the shaft is inserted C9. Registration roller C10. Paper dust removal brush Cleaning Lubrication Replacement (KS) AV, V2 80/80 80/80 80/80 Operation check Parts list P18-I20 P18-I24 P18-I5 Remarks *c1 A W1 L W1 *c2 A *c3 D.
G. Drum/Cleaner related section Items to check Cleaning Lubrication G1. Photoconductive drum Replacement (KD) 160/200 Operation check Parts list P103-I1 Remarks Refer to Chapter 4.8.2. G2. G3. G4. G5. G6. G7. G8. G9. Drum shaft Whole cleaner unit Drum cleaning blade Drum cleaner brush Recovery blade Used toner auger drive section Discharge LED Ozone filter 160/200 160/200 P32-I34 P32-I29 160/200 P14-I50 *g1 *g1 *g2 W1 Note: Check the color deviation after replacing G1 and G4. H.
J. Color developer unit / Revolver unit Items to check J1. Whole color developer unit (Y, M and C) J2. Color developer unit drive section (Y, M and C) J3. Developer material (Y, M, and C) J4. Front shield (Y, M and C) J5. Oil seal (4 pcs. for each color) J6. Guide roller (Y, M and C) J7. Toner cartridge drive gear (Y, M and C) J8. Revolver drive gear J9. Color auto-toner sensor J10. Side shield J11. Polarity adjustment plate J12. Color toner cartridge sensor J13.
M. Fuser unit Items to check M1. M2. M3. M4. M5. M6. M7. M8. M9. M10. M11. Fuser belt Pressure roller Separation finger Oil roller Cleaning roller Thermistor (3 pcs.) Fuser unit drive gear Exit roller Fuser belt guide Separation roller Scraper Cleaning Lubrication Replacement (KS) Operation check 120/150 120/150 120/150 120/150 120/150 Parts list Remarks P40-I1 P39-I5 P39-I25 P40-I34 P40-I23 *m1 A *m2 W1 A 120/150 P41-I18 120/150 P39-I55 W2 *m3 N. RADF (MR-3015) Items to check N1.
O. PFP (KD-1011) O1. O2. O3. O4. Items to check Cleaning Pickup roller (upper/lower) Feed roller (upper/lower) Separation roller (upper/lower) Drive gear (tooth face) A A A Lubrication AV, W2 W1 Replacement (KS) Operation check 80/80 80/80 80/80 Parts list P5-I29 P5-I26 P5-I12 Remarks *o1 P. LCF (KD-1012) Items to check O1. O2. O3. O4.
A2 A4 A5 J9 A8 A6 A3 A1 K12 A9 K11 K10 K4 K7 K2 G5 K5 G1 G6 J12 J1 J3 J4 J5 J10 J11 J13 A7 A10 D1 M8 M1 M3 M2 M11 D4 G3 M5 G7 M4 G4 M6 L2 G9 K7 D1 K9 K3 L1 L3 K6 C9, C10 D1 E7 E1 I1 I3 I4 I5 I8 E4 E2 E3 C4 C2 C3 F5 F2 F4 F1 G8 F3 K1 B1 C1 C4 C2 C3 C5 Fig.
N5 N4 N2 N3 N1 N9 N10 N11 N12 N13 N14 N6 N8 N7 N15 N16 Fig. 4-203 Reversing Automatic Document Feeder (RADF) O1 O2 O3 O2 O3 O1 Fig. 4-204 Paper Feed Pedestal (PFP) P1 P2 P3 Fig.
Remarks “*” in the Preventive Maintenance Check List *a1. Original glass, ADF original glass Clean both sides of the original glass and ADF original. Make sure that there is no dust on the mirrors-1, -2, -3 and lens after cleaning. Then install the original glass and ADF original glass. Note: Make sure that there is no fingerprints or oil staining on part of the original glass on where the original scale is mounted since the shading correction plate is located below the scale to be scanned. *c1, o1.
*c3. Install the 2nd transfer front guide after the cleaning of the paper dust removal brush. Push the 2nd transfer front guide to the transfer belt unit and fix it securely as shown in the figure below. Fig. 4-208 *e1. Separation roller (SFB) Apply an even coat of grease (Alvania No.2) to all round the inside of the spring. When replacing the separation roller, apply adequate amount of white grease (Molykote HP-300) on the places of the holder shown in the figure (4 places).
*f1. Main charger case / Main charger wire Clean the main charger case and wire with a cloth soaked in water and squeezed tightly, and then wipe them with a dry cloth. Note: Be careful of the following when attaching a new wire (length: 373 mm). • Insert the wire securely into the V-grooves of the front and rear sides. • Do not twist the wire. • Do not touch the wire with your bare hand. *g1.
*j3. Color auto-toner sensor The head of color auto-toner sensor is to be cleaned with a cotton swab or soft cloth with sufficient alcohol filled in. The reference plate is to be cleaned by blowing off the adhered toner with an air-spray type cleaner such as a blower brush or an air duster. During replacement, coat the shaft of sensor shutter with the grease (Alvania No.2). Color auto-toner sensor unit Color auto-toner sensor unit Head of color auto-toner sensor Reference plate Fig.
Blot Fig. 4-214 *k2. Area around image quality sensor Clean the shutter of the image quality sensor and around it. Do not touch the sensor head inside the shutter. *k3. Transfer belt home position sensor Clean each surface of transfer belt home position sensors (2 pcs.) with a dry cloth when replacing the transfer belt. Fig. 4-215 *k4.
*k5. Paper clinging detection sensor Open the ADU and clean the paper clinging detection sensor with a cotton swab, etc. Note: Clean the entire area (denoted in the figure below) of the sensor surface. Fig. 4-216 *l1. Paper guide Clean the surface of the paper guide (denoted in the figure) with a piece of dry cloth. When cleaning, do not touch the surface of the transfer belt with bare hands. Fig. 4-217 *m1.
*m2. Thermistor Clean the thermistor with alcohol if the toner or dirt is sticking to it when the fuser roller is replaced. Do not deform or damage the thermistor during the cleaning. Replace the thermistor with a new one if it is damaged or deformed regardless of degree. *m3. Separation roller When replacing the transfer belt, apply some White Molykote (HP-300) on both ends of the separation roller shaft. Fig.
4.5 PM KIT Item EPU-KIT-3511 DEV-KIT-3511C TBU-KIT-3511 DEV-KIT-3511 FR-KIT-3511 ROL-KIT-16CST ROL-KIT-1010 DF-KIT-3015 Product name Part name Qty.
4.6 Jig List Parts list Item Page Item Door switch jig 101 1 Test chart (A4) Test chat (LT) 101 101 3 3 Test chart No. TCC-1 (A4) Test chart No.
4.8 Precautions for Storing and Handling Supplies 4.8.1 Precautions for storing TOSHIBA supplies A. Toner/Developer Toner and developer should be stored in a place where the ambient temperature is between 10°C to 35°C (no condensation), and should also be protected against direct sunlight during transportation. B. Photoconductive drum Like the toner and developer, photoconductive drum should be stored in a dark place where the ambient temperature is between 10°C to 35°C (no condensation).
4.8.2 Checking and cleaning of photoconductive drum (1) Use of gloves If fingerprints or oil adhere to the drum surface, the property of the photosensitive drum may degrade, affecting the quality of the copy image. So, do not touch the drum surface with bare hands. (2) Handling precautions As the photoconductive drum surface is very sensitive, be sure to handle the drum carefully when installing and removing it so as not damage its surface.
4.8.3 Checking and cleaning of drum cleaning blade and transfer belt cleaning blade (1) Handling precautions Pay attention to the following points as the cleaning blade life is determined by the condition of its edge: • Do not allow hard objects to hit or rub against blade edge. • Do not rub the edge with a cloth or soft pad. • Do not leave oil (or fingerprints, etc.) on the edge. • Do not apply solvents such as paint thinner to the blade. • Do not allow paper fibers or dirt to contact the blade edge.
(2) Checking • Check for stain and damage on the fuser belt and pressure roller, and clean if necessary. • Check the separation guide and fingers and check for chipped tips. • Check the cleaning effect of the cleaning roller. • Check the thermistors for proper contact with the pressure roller. • Check the fused and fixed condition of the toner. • Check the gap between the inlet guide and pressure roller. • Check the fuser belt for proper transportation. • Check the pressure roller for proper rotation.
5. TROUBLESHOOTING When any of the PC boards or the HDD requires replacement, refer to “5.3 Replacement of PC Boards and HDD”. 5.1 Diagnosis and Prescription for Each Error Code 5.1.1 Paper transport jam (paper exit section) [E010] Jam not reaching the exit sensor [E020] Stop jam at the exit sensor Open the jam access cover. Is there any paper on the transport path? YES Remove the paper.
5.1.2 Paper misfeeding [E110] ADU misfeeding (paper not reaching the registration sensor) Open the jam access cover. Is there any paper in front of the registration sensor? YES Remove the paper. NO Is the registration sensor working? (Perform the input check:03-[FAX]ON/[9]/[E]) NO 1. 2. 3. 4. Check if the connector of the registration sensor is disconnected. Check if the connector CN345 on the LGC board is disconnected. Check if the connector pins are disconnected or the harnesses are open circuited.
[E120] Bypass misfeeding (paper not reaching the registration sensor) Open the jam access cover. Is there any paper in front of the registration sensor? YES Remove the paper. NO Is the registration sensor working? (Perform the input check: 03-[FAX]ON/[9]/[E]) NO 1. 2. 3. 4. Check if the connector of the registration sensor is disconnected. Check if the connector CN345 on the LGC board is disconnected. Check if the connector pins are disconnected and the harnesses are open circuited.
[E140] Lower drawer misfeeding (paper not reaching the lower drawer feed sensor) Open the side cover. Is there any paper in front of the lower drawer feed sensor? YES Remove the paper. NO Is the lower drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[3]/[G]) NO 1. 2. 3. 4. Check if the connector of the lower drawer feed sensor is disconnected. Check if the connector CN345 on the LGC board is disconnected. Check if the connector pins are disconnected or the harnesses are open circuited.
[E150] PFP upper drawer misfeeding (paper not reaching the PFP upper drawer feed sensor) Open the PFP side cover. Is there any paper in front of the PFP upper drawer feed sensor? YES Remove the paper. NO Is the PFP upper drawer feed sensor working? (Perform the input check: 03-[FAX]OFF/[2]/[D]) NO 1. Check if the connector of the PFP upper drawer feed sensor is disconnected. 2. Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. 3.
[E160] PFP lower drawer misfeeding (paper not reaching the PFP lower drawer feed sensor) Open the PFP side cover. Is there any paper in front of the PFP lower drawer feed sensor? YES Remove the paper. NO Is the PFP lower drawer feed sensor working? (Perform the input check: 03-[FAX]OFF/[4]/[D]) NO 1. Check if the connector of the PFP lower drawer feed sensor is disconnected. 2. Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. 3.
[E190] LCF misfeeding (paper not reaching the LCF feed sensor) Open the LCF side cover. Is there any paper in front of the LCF feed sensor? YES Remove the paper. NO Is the LCF feed sensor working? (Perform the input check: 03-[FAX]OFF/[5]/[G]) NO 1. Check if the connector of the LCF feed sensor is disconnected. 2. Check if either of the connectors CN100 or CN104 on the LCF board is disconnected. 3. Check if the connector CN332 on the LGC board is disconnected. 4.
5.1.3 Paper transport jam [E200] [E210] [E300] [E330] [E3C0] Upper drawer transport jam (not reaching the registration sensor) Lower drawer transport jam (not reaching the registration sensor) PFP upper drawer transport jam (not reaching the registration sensor) PFP lower drawer transport jam (not reaching the registration sensor) LCF transport jam (not reaching the registration sensor) Open the jam access cover. Is there paper in front of the registration sensor? YES Remove the paper.
[E220] [E310] [E340] [E3D0] Lower drawer transport jam (not reaching the upper drawer feed sensor) PFP upper drawer transport jam (not reaching the upper drawer feed sensor) PFP lower drawer transport jam (not reaching the upper drawer feed sensor) LCF transport jam (not reaching the upper drawer feed sensor) Open the jam access cover. Is there paper in front of the upper drawer feed sensor? YES Remove the paper.
[E320] PFP upper drawer transport jam (not reaching the lower drawer feed sensor) [E350] PFP lower drawer transport jam (not reaching the lower drawer feed sensor) [E3E0] LCF transport jam (not reaching the lower drawer feed sensor) Open the side cover. Is there paper in front of the lower drawer feed sensor? YES Remove the paper. NO Is the lower drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[3]/[G]) NO 1. 2. 3. 4. Check if the connector of the lower drawer feed sensor is disconnected.
[E360] PFP lower drawer transport jam (not reaching the PFP upper drawer feed sensor) Open the PFP side cover. Is there any paper in front of the PFP upper drawer feed sensor? YES Remove the paper. NO Is the PFP upper feed sensor working? (Perform the input check: 03-[FAX]OFF/[2]/[D]) NO 1. Check if the connector of the PFP upper drawer feed sensor is disconnected. 2. Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. 3.
[E510] ADU transport stop jam Open the ADU. Is there any paper in front of the ADU exit sensor? YES Remove the paper. NO Is the ADU exit sensor working? (Perform the input check: 03-[FAX]OFF/[8]/[H]) NO 1. Check if the connector of the ADU exit sensor is disconnected. 2. Check if either of the connectors CN211 or CN213 on the ADU board is disconnected. 3. Check if the connector CN340 on the LGC board is disconnected. 4. Check if the connector pins are disconnected or the harnesses are open circuited. 5.
[E520] Stop jam in the ADU Open the ADU. Is there any paper in front of the ADU entrance sensor? YES Remove the paper. NO Is the ADU entrance sensor working? (Perform the input check: 03-[FAX]OFF/[8]/[G]) NO 1. Check if the connector of the ADU entrance sensor is disconnected. 2. Check if either of the connectors CN211 or CN214 on the ADU board is disconnected. 3. Check if the connector CN340 on the LGC board is disconnected. 4.
[EB50] Paper remaining on the transport path due to multiple feeding When the paper is fed from any of the upper drawer, bypass feed unit or ADU: Open the jam access cover. Is there any paper in front of the registration sensor? YES Remove the paper. NO When the paper is fed from the upper drawer: Is the upper drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[3]/[H]) NO 1. 2. 3. 4. Check if the connector of the upper drawer feed sensor is disconnected.
When the paper is fed from any of the lower drawer, PFP or LCF: Open the jam access cover. Is there any paper in front of the upper drawer feed sensor? YES Remove the paper. NO Are the upper/lower drawer feed sensors working? (Perform the input check: 03-[FAX]ON/[3]/[H], /[3]/[G]) NO 1. 2. 3. 4. Check if the connectors of the upper/lower drawer feed sensors are disconnected. Check if the connector CN345 on the LGC board is disconnected.
5.1.4 Other paper jam [E011] Paper jam caused by clinging to the transfer belt Open the jam access cover. Is the paper clinging to the transfer belt? Is the paper clinging to the transfer belt entering under the receiving tray? YES 1. Remove the paper. 2. Use the paper within the specification if the thin paper being used is out of specification. Notes: 1. If the paper is remaining under the receiving tray, a scratched image occurs at printing in the color modes. 2.
[E030] Power-ON jam Open the cover of the unit/area whose picture is flashing on the control panel. Is there any paper on the transport path? (Refer to the following table) YES Remove the paper. NO Is the sensor in the jamming area working? (Perform the input check: Refer to the following table.) NO 1. 2. 3. 4. Check if the connector of the sensor is disconnected. Check if any of the connectors on the LGC board is disconnected.
[E550] Paper remaining on the transport path Open the cover of the unit/area whose picture is flashing on the control panel. Is there any paper on the transport path? YES Remove the paper. NO Is the sensor in the jamming area working? (Perform the input check: Refer to the following table) NO 1. 2. 3. 4. Check if the connector of the sensor is disconnected. Check if any of the connectors on the LGC board is disconnected. Check if the connector pins are disconnected or the harnesses are open circuited.
5.1.5 Cover open jam [E400] Jam access cover open Is the jam access cover open? YES Remove paper if there is any, then shut the cover. NO Is the voltage of 24V being supplied from the power supply unit? (Perform the input check: 03-[FAX] ON/[1]/[H]) NO 1. 2. 3. 4. Check if the connector for 24V power supply is disconnected. Check if the connector CN350 on the LGC board is disconnected. Check if the connector pins are disconnected or the harnesses are open circuited.
[E420] PFP side cover open jam Is the PFP side cover open? YES Remove the paper if there is any, then shut the cover. NO Is the PFP side cover opening/closing switch working? (Perform the input check: 03-[FAX]OFF/[2]/[F]) NO 1. Check if the connector of the PFP side cover opening/closing switch is disconnected. 2. Check if either of the connectors CN241 or CN243 on the PFP board is disconnected. 3. Check if the connector CN332 on the LGC board is disconnected. 4.
[E440] Side cover open jam Is the side cover open? YES Remove the paper if there is any, then shut the cover. NO Is the side door switch working? (Perform the input check: 03-[FAX]OFF/[7]/[E]) NO 1. 2. 3. 4. Check if the connector of the side door switch is disconnected. Check if the connector CN345 on the LGC board is disconnected. Check if the connector pins are disconnected or the harnesses are open circuited. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5.
[E480] Bridge unit open jam Is the Bridge unit open? YES Remove the paper if there is any, then close the unit. NO Is the bridge unit cover opening/closing detection switch working? (Perform the input check: 03-[FAX]ON/[0]/[B]) NO 1. Check if the connector of the bridge unit cover opening/closing detection switch is disconnected. 2. Check if the connector CN351 on the LGC board is disconnected. 3. Check if the connector pins are disconnected or the harnesses are open circuited. 4.
5.1.6 RADF jam Note: When performing the RADF related troubleshooting, be sure to perform “Automatic adjustment of RADF sensor and EEPROM initialization (05-356)” and then "RADF original guide width adjustment (05-367, 368)" at Adjustment Mode whenever the RADF board, original length sensor, read sensor or reverse sensor has been replaced.
[E721] Jam not reaching the read sensor Are the registration roller and read roller stained? YES Clean the rollers. NO Is the read sensor working? (Perform the input check: 03-[FAX]ON/[7]/[G]) NO 1. 2. 3. 4. Check if the connector of the read sensor are disconnected. Check if the connector CN6 on the RADF board is disconnected. Check if the connector pins are disconnected or the harnesses are open circuited. Check if the conductor pattern on the RADF board is short circuited or open circuited. 5.
[E725] Stop jam at the read sensor Is the read roller stained? YES Clean the roller. NO Is the read sensor working? (Perform the input check: 03-[FAX]ON/[7]/[G]) NO 1. 2. 3. 4. Check if the connector of the read sensor is disconnected. Check if the connector CN6 on the RADF board is disconnected. Check if the connector pins are disconnected or the harnesses are open circuited. Check if the conductor pattern on the RADF board is short circuited or open circuited. 5. Replace the read sensor. 6.
[E741] Stop jam at the reverse sensor Are the read roller and reverse roller stained? YES Clean the rollers. NO Is the reverse sensor working? (Perform the input check: 03-[FAX]ON/[7]/[F]) NO 1. 2. 3. 4. Check if the connector of the reverse sensor is disconnected. Check if the connector CN4 on the RADF board is disconnected. Check if the connector pins are disconnected or the harnesses are open circuited. Check if the conductor pattern on the RADF board is short circuited or open circuited. 5.
[E860] Jam access cover open Is the jam access cover opened? YES Remove the original, if any, and close the jam access cover. NO Is the jam access cover switch working? (Perform the input check: 03-[FAX]ON/[7]/[C]) NO 1. 2. 3. 4. Check if the connector of the jam access cover switch is disconnected. Check if the connector CN8 on the RADF board is disconnected. Check if the connector pins are disconnected or the harnesses are open circuited.
5.1.7 Finisher jam (1) Jam in bridge unit [E910] [E920] [E930] [E940] Paper not reaching the bridge unit transport sensor-1 Paper stopping at the bridge unit transport sensor-1 Paper not reaching the bridge unit transport sensor-2 Paper stopping at the bridge unit transport sensor-2 Is there any paper remaining inside the bridge unit? YES Remove the paper. NO Are the bridge unit transport sensors-1 and -2 working? (Perform the input check:03-[FAX]ON/[0]/[C], /[0]/[A]) NO 1.
(2) Paper jam in finisher section [EA10] Paper transport delay jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is the connector J10 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (S2) open circuited? YES Connect the connector securely. Replace the harness. NO Is the inlet sensor working normally? (Check the movement of the actuator.) NO 1.
[EA20] Paper transport stop jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is the connector J10 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (S2) open circuited? YES Connect the connector securely. Replace the harness. NO Is the inlet sensor working properly? (Check the movement of the actuator.) NO 1. Connect the connector of the inlet sensor securely. 2.
[EA30] Power-ON jam MJ-1022 Is there any paper remaining on the transport path in the finisher? YES Remove the paper. NO Is the connector J10 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (S2) open circuited? YES Connect the connector securely. Replace the harness. NO Is the inlet sensor working properly? (Check the movement of the actuator.) NO 1. Connect the connector of the inlet sensor securely. 2.
[EA40] Door open jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is the finisher connected with the equipment? NO Connect the finisher with the equipment. YES Is the connector J11 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and joint sensor (S4) open circuited? YES Connect the connector securely. Replace the harness. NO Is the joint sensor working properly? NO 1.
MJ-1023/1024 Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is either of the covers upper or front of the finisher closed? NO Close the door. YES Is any connectors J707 and J708 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and upper/front cover opening sensors (PI31 and PI32) open circuited? YES Connect the connector securely. Replace the harness.
[EA50] Stapling jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment or on the stapling tray? YES Remove the paper. NO Is the jam cleared by taking off the staple cartridge from the finisher and removing the staple sheet slid from the staple case? YES End.
[EA60] Early arrival jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is the connector J10 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (S2) open circuited? YES Connect the connector securely. Replace the harness. NO Is the inlet sensor working properly? (Check the movement of the actuator.) NO 1. Connect the connector of the inlet sensor securely. 2.
[EA70] Stack delivery jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? YES Remove the paper. NO Is the connector J9 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and stack delivery lever home position sensor (S8) open circuited? YES Connect the connector securely. Replace the harness. NO Is the stack delivery lever home position sensor working properly? NO 1.
(3) Paper jam in saddle stitcher section [EA80] Stapling jam MJ-1024 Is there any paper remaining on the transport path or the stapling tray in the finisher, saddle stitcher section or equipment? YES Remove the paper. NO Is the jam cleared by taking off the staple cartridge from the finisher and removing the staples stuck in the stapling unit? YES End.
[EAA0] Power-ON jam MJ-1024 Is there any paper remaining on the transport path in the finisher or saddle stitcher section? YES Remove the paper. NO Is any of the connectors J9, J10 and J13 on the saddle stitcher controller PC board disconnected? Is the harness between the saddle stitcher controller PC board and each sensor (No.1 paper sensor [PI18], No.2 paper sensor [PI19], No.
[EAC0] Transport delay jam MJ-1024 Is there any paper remaining on the transport path in the finisher, saddle stitcher section or equipment? YES Remove the paper. NO Is the connector J708 on the finisher controller PC board disconnected? Is the harness connecting the finisher controller PC board and inlet sensor (PI33) open circuited? YES Connect the connector securely. Replace the harness. NO Is the inlet sensor working properly? (Check the movement of the actuator.) NO 1.
(5) Other paper jam [EAD0] Print end command time-out jam Is the main motor rotating normally? NO 1. Replace the SYS board. 2. Replace the LGC board. [EAE0] Receiving time time-out jam Is the finisher working? YES Replace the finisher controller PC board. NO 1. Check if the voltage (24V) is being supplied to the finisher. 2. Check the connection of the LGC board and IPC board. 3. Check if the harness connecting the IPC board and finisher I/F connector of the equipment side is open circuited. 4.
5.1.8 Drive system related service call [C010] Main motor abnormality Is the main motor working? (Perform the output check: 03-101/151) NO 1. Check if the connector J581 of the main motor is disconnected. 2. Check if the connector CN347 on the LGC board is disconnected. 3. Check if the connector pins are disconnected or the harnesses are open circuited. 4. Check if the conductor patterns on the main motor board and LGC board are short circuited or open circuited. 5. Replace the main motor. 6.
5.1.9 Paper feeding system related service call [C040] PFP motor abnormality Is the PFP motor working? (Perform the output check: 03-109/159) NO 1. 2. 3. 4. 5. 6. 7. 8. Check if the signal line connector CN503 of the PFP motor is disconnected. Check if the power line connector CN502 of the PFP motor is disconnected. Check if the connector CN246 on the PFP board is disconnected. Check if the signal line connector CN241 on the PFP board is disconnected.
[C130] Upper drawer tray abnormality [C140] Lower drawer tray abnormality Does the tray go up? (Perform the output check: 03-242, 243) NO 1. 2. 3. 4. Check if the connector of the tray-up motor is disconnected. Check if the connector CN337 on the LGC board is disconnected. Check if the connector pins are disconnected or the harnesses are open circuited. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the LGC board.
[C180] LCF tray motor abnormality Does the tray move? (Perform the output check: 03-271) NO 1. Check if the connector of the LCF tray motor is disconnected. 2. Check if any of the connectors CN100, CN101 and CN103 on the LCF board is disconnected. 3. Check if the connector CN332 on the LGC board is disconnected. 4. Check if the connector pins are disconnected or the harnesses are open circuited. 5. Check if the conductor patterns on the LCF board and LGC board are short circuited or open circuited. 6.
[C1A0] LCF end fence motor abnormality Is the LCF end fence motor working? (Perform the output check: 03-207) NO 1. Check if the connector of the LCF end fence motor is disconnected. 2. Check if any of the connectors CN100, CN101 and CN103 on the LCF board is disconnected. 3. Check if the connector CN332 on the LGC board is disconnected. 4. Check if the connector pins are disconnected or the harnesses are open circuited. 5.
5.1.10 Scanning system related service call [C260] Peak detection error Does the exposure lamp light? (Perform the output check: 03-267) YES 1. Check if the connectors on the CCD and SLG boards are disconnected. 2. Check if the shading correction plate is dirty. 3. Check if the conductor pattern on the CCD board is short circuited or open circuited. 4. Check if the conductor pattern on the SLG board is short circuited or open circuited. 5. Replace the lens unit. 6. Replace the SLG board. NO 1.
5.1.11 Fuser unit related service call CAUTION: CAUTION: Be sure to turn OFF the power and unplug the power cable beforehand when checking the IH control circuit and IH coil. The fuser unit itself or the part of the unit remains heated and the capacitors are still charged after a while the power cable is unplugged. So make sure the unit is cooled down enough before checking. [C410] Thermistor or heater abnormality at power ON 1. Check the thermistors (1) Check if the connectors are disconnected.
[C450] Thermistor abnormality during printing 1. Check the front edge thermistor (1) Check if the connector is disconnected. (2) Check if the front edge thermistor is in contact with the surface of the fuser belt properly. (3) Check if the harness of the front edge thermistor is open circuited. 2. Check the LGC board (1) Check if the connector CN358 is disconnected. (2) Check if the conductor pattern on the board is short circuited or open circuited. (3) Replace the LGC board. 3.
[C480] Overheating of IGBT 1. Check the operation of the IH control board cooling fan Check if the IH control board cooling fan is rotating normally. (Is the connector securely connected?) 2. Check the IH board (1) Check if the IGBT or IGBT radiation plate is normal. (Is the radiation plate securely attached?) (2) Check if the conductor pattern on the board is short circuited or open circuited. (3) Replace the IH board. 3.
5.1.12 Communication related service call [C550 (C780)] RADF I/F error (1) Check if the harness connecting the RADF board and SLG board is disconnected or open circuited. (2) Check if the conductor pattern on the RADF board is short circuited or open circuited. (3) Check if the conductor pattern on the SLG board is short circuited or open circuited. (4) Replace the RADF board. (5) Replace the SLG board.
5.1.13 RADF related service call Note: When performing the RADF related troubleshooting, be sure to perform “Automatic adjustment of RADF sensor and EEPROM initialization (05-356)” and then "RADF original guide width adjustment (05-367, 368) at Adjustment Mode whenever the RADF board, original length sensor, read sensor or reverse sensor has been replaced. [C730] EEPROM initialization error (1) Check if the conductor pattern on the RADF board is short circuited or open circuited.
5.1.14 Circuit related service call [C900] Connection error between the SYS board and the LGC board (1) Check if the connector CN117 on the SYS board is completely inserted or not disconnected. (2) Check if the connector CN338 on the LGC board is completely inserted or not disconnected. (3) Check if the harness connecting the SYS board (CN117) and the LGC board (CN338) is open circuited. (4) Check if the conductor pattern on each board is short circuited or open circuited. (5) Replace the SYS board.
[C960] Connection error between the LGC board and the DRV board, ID abnormality (1) Check if the connectors CN360 and CN331 on the LGC board are completely inserted or not disconnected. (2) Check if the connector J434 on the DRV board is completely inserted or not disconnected. (3) Check if the harness connecting the DRV board (J434) and the LGC board (CN360) is open circuited. (4) Check if the harness connecting the LGC board (CN331) and the high-voltage transformer (J480) is open circuited.
[F091] NVRAM abnormality on the SYS board (1) Turn the power OFF and start up the Setting Mode (08). (2) When the message “NVRAM ERROR DOES IT INITIALIZE?” is displayed on the LCD, press the [INTERRUPT] or [INITIALIZE] button. (NVRAM is initialized.) (3) Perform the panel calibration (08-692). Note: When the NVRAM is initialized, the scanner and image processing related adjustments are also initialized. Readjust them after the NVRAM initialization. (4) Turn the power OFF and then back ON.
5.1.15 Laser optical unit related service call [CA10] Polygonal motor abnormality Is the polygonal motor rotating? NO 1. Check if the connector CN352 on the LGC board is disconnected. 2. Check if the harness is open circuited or the connector pin is disconnected. 3. Check if the conductor pattern on the LGC board is short circuited or open circuited. 4. Replace the laser optical unit. 5. Replace the LGC board. YES Is the printed image distorted? YES 1.
5.1.16 Finisher related service call [CB20] Delivery motor abnormality MJ-1022 Rotate the delivery roller by hand. Does it rotate smoothly? NO Fix the mechanism. YES Is the wiring between the finisher controller PC board and delivery motor (M1) correct? NO Correct the wiring. YES Is the delivery motor clock sensor (S1) working properly? NO Replace the sensor. YES 1. Replace the delivery motor. 2. Replace the finisher controller PC board.
[CB40] Rear aligning plate motor abnormality MJ-1023/1024 Is the rear aligning plate home position sensor (PI37) normal? NO Replace the sensor. YES Is the wiring between the finisher controller PC board and the rear aligning plate motor (M34) correct? NO Correct the wiring. YES Is there any mechanical problem with the path of aligning plate? NO Fix the mechanism. YES 1. Replace the rear aligning plate motor. 2. Replace the finisher controller PC board.
[CB80] Backup RAM data abnormality MJ-1023/1024 Is the problem solved by turning the power of the equipment OFF and ON? YES End. NO 1. Replace the finisher controller PC board. 2. Replace the punch controller PC board. [CB90] Paper pushing plate motor abnormality MJ-1024 Are the paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15) and paper pushing plate motor clock sensor (PI1) working normally? NO Replace the sensor.
[CBA0] Stitch motor (front) abnormality [CBB0] Stitch motor (rear) abnormality MJ-1024 Are the front and rear stitchers and their stands installed properly? NO Install them properly. YES Are the stitcher home position switches (SW7/SW5) and stitcher motors (M7/M6) on the front and rear stitchers working normally? NO Replace the front or rear stitcher. YES Replace the saddle stitcher controller PC board.
[CBD0] Guide motor abnormality MJ-1024 Is the guide home position sensor (PI13) working normally? NO Replace the sensor. YES Is the guide plate drive mechanism normal? NO Fix the mechanism. YES 1. Replacing the guide motor (M3). 2. Replace the saddle stitcher controller PC board. [CBE0] Paper folding motor abnormality MJ-1024 Are the paper folding motor clock sensor (PI4) and paper folding home position sensor (PI21) working normally? NO Replace the sensors.
[CC00] Sensor connector abnormality MJ-1024 Are the guide home position sensor (PI13), paper pushing plate home position sensor (PI14) and paper pushing plate top position sensor (PI15) connected to the saddle stitcher controller PC board? NO Connect them to the board. YES Is the wiring between the sensors and the saddle stitcher correct? NO Correct the wiring.
[CC20] Communication error between finisher and saddle stitcher MJ-1024 Is the problem solved by turning OFF and ON the power switch of the equipment? YES End. NO Is the wiring between the finisher controller PC board and the saddle stitcher controller PC board connected? NO Connect the wiring. YES 1. Replace the finisher controller PC board. 2. Replace the saddle stitcher controller PC board.
[Procedure 2] Does the bushing attached to the returning roller shaft smoothly move up and down? NO Apply grease on the cut-out part of the front side frame with where the bushing contacts. YES Is the spring of the returning roller detached? YES Attach the spring. NO Is the tension of the stack processing motor drive belt normal? NO Loosen the adjustment screw to adjust its tension. YES Is the returning roller home position sensor (S3) working properly? NO Replace the sensor. YES 1.
[CC50] Horizontal registration motor abnormality MJ-1023/1024 (when MJ-6004 is installed) Is the horizontal registration home position sensor (PI61) working normally? NO Replace the sensor. YES Is the wiring between the horizontal registration home position sensor and finisher controller PC board correct? NO Correct the wiring. YES Is the horizontal registration mechanism normal? NO Fix the mechanism. YES 1. Replace the horizontal registration motor (M62). 2. Replace the punch controller PC board. 3.
[CC80] Front jogging motor abnormality/Front aligning plate motor abnormality MJ-1022 (Front jogging motor abnormality) Is the front jogging plate home position sensor (S6) working properly? NO Replace the sensor. YES Is the wiring between the finisher controller PC board and front jogging motor (M3) correct? NO Correct the wiring. YES Has the rack run over the stopper of the roll? YES Fix it. NO 1. Replace the front jogging motor. 2. Replace the finisher controller PC board.
[CC90] Upper stack tray lift motor abnormality MJ-1022 Is the wiring between the finisher controller PC board and upper stack tray lift motor (M5) correct? NO Correct the wiring. YES Are the front and rear sides of the upper stack tray leveled? NO Level them. YES Is the upper stack tray lift motor clock sensor (S19) working properly? NO Replace the sensor. YES Is the stack tray paper height sensor (S10) working properly? NO Replace the sensor.
[CCA0] Lower stack tray lift motor abnormality MJ-1022 Is the wiring between the finisher controller PC board and lower stack tray lift motor (M7) correct? NO Correct the wiring. YES Are the front and rear sides of the lower stack tray leveled? NO Level them. YES Is the lower stack tray lift motor clock sensor (S9) working properly? NO Replace the sensor. YES Is the stack tray paper height sensor (S10) working properly? NO Replace the sensor.
[CCD0] Stack ejection motor abnormality MJ-1023/1024 Is the shutter home position sensor (PI45) normal? NO Replace the sensor. YES Are the wirings between the finisher controller PC board and the stack ejection motor (M32)/shutter clutch (CL31) correct? NO Correct the wirings. YES Is there any problem with the shutter mechanism? YES Fix the shutter mechanism. NO 1. Replace the stack ejection motor and shutter clutch. 2. Replace the finisher controller PC board.
[CCF0] Gear change motor abnormality MJ-1023/1024 Is the gear change home position sensor (PI49) normal? NO Replace the sensor. YES Is the wiring between the finisher controller PC board and the gear change motor (M40) correct? NO Correct the wiring. YES Is there any problem with the gear change mechanism? YES Fix the gear change mechanism. NO 1. Replace the gear change motor. 2. Replace the finisher controller PC board.
5.1.17 Image control related service call (1) Based on the procedure of [CE10], [CE20] and [CE40] described below, check the status and take appropriate actions. And then perform the forced performing of image quality closed-loop control according to the following procedure. 1. While pressing [0] and [5] simultaneously, turn ON the power. 2. Key in [395], and then press the [START] button. Confirm that the image quality control has finished normally.
[CE20] Image quality sensor abnormality (no pattern level) 1. Check if the transfer belt or transfer belt unit are securely installed. 2. Check for any abnormal stain caused by poor cleaning, large flaw or break on the transfer belt surface. 3. Check if the drum and the transfer belt are rotating. If any abnormality is found, correct any mechanical problem.
[CE40] Image quality control test pattern abnormality (1) Use "Image quality control abnormal detection counter Y to K display/0 clearing (08-573 to 576)" to check the abnormal occurring condition for each color. (2) Check “Output value display of image quality sensor / Low-density pattern (05-391-0 to 3)” to check if the low-density pattern abnormality occurs for each color. The values under 320 for Y, M and C, and under 220 for K are defined as low-density pattern abnormality.
[CE50] Temperature/humidity sensor abnormality Is the connector CN361 on the LGC board or the connector of the temperature/humidity sensor disconnected? Is the harness between the LGC board and the temperature/humidity sensor disconnected ? YES Connect the connector securely. Replace the harness. NO 1. Replace the temperature/humidity sensor. 2. Replace the LGC board.
5.1.18 Copy process related service call [C360] Charger cleaner motor abnormality (1) Check if the main charger is installed normally. (2) Check if the charger wire is broken. (3) Check if any of the connector pins of the charger cleaner front/rear position detection switch is disconnected. (4) Check if the cleaning pads are damaged or removed. (5) Check if any of the connector pins of the charger cleaner motor is disconnected. (6) Replace the charger cleaner motor. (7) Replace the LGC board.
[CEB0] Black developer unit lifting movement abnormality Is the black developer lifting clutch working properly? (Perform the output check: 03-433) NO 1. Check if the connector of the black developer lifting clutch is disconnected. 2. Check if the connector CN362 on the LGC board is disconnected. 3. Check if the connector pins are disconnected or the wires of harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5.
[CEC0] 2nd transfer roller position detection abnormality Is the 2nd transfer roller contact clutch working properly? (Perform the output check: 03-435) NO 1. Check if the connector or joint connectors of the 2nd transfer contact clutch are disconnected. 2. Check if the connector CN345 on the LGC board is disconnected. 3. Check if the connector pins are disconnected or the wires of harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5.
[CEE0] Transfer belt position detection abnormality (Normal speed) [CEE1] Transfer belt position detection abnormality (When decelerating) If the error [CEE0] has occurred, check the transfer belt home position sensor-1. If the error [CEE1] has occurred, check the transfer belt home position sensor-2. Is there any stain or scratch on the reflection tape inside the transfer belt? YES Clean the transfer belt or replace it. Replace the cleaning pad if it is excessively stained.
5.1.19 Toner density control related service call [CF20] Toner density detection voltage abnormality (1) Specify the developer unit with the abnormality by checking the setting values of 08-824-0 to 08824-2. (When the value is “1”, an abnormality occurs.) (2) Correct the defective section of the unit specified in (1) with the following procedure. Is the developer material transported properly? Is the form of magnetic brush is normal? NO 1.
[CF30] Reference plate detection voltage abnormality Are the reference plate and color auto-toner sensor stained? YES Clean them. NO Is the color auto-toner sensor shutter solenoid working normally? (Perform the output check: 03-125/ 175) Is the color auto-toner sensor working? NO 1. Check if the connectors or joint connectors of the color auto-toner sensor shutter solenoid and color auto-toner sensor are disconnected. 2. Check if the connector CN356 on the LGC board is disconnected. 3.
[CF40] Light amount correction voltage abnormality (1) Specify the developer unit with the abnormality by checking the setting values of 08-823-0 to 08823-2. (When the value is “1”, an abnormality occurs.) (2) Correct the defective section of the unit specified in (1) with the following procedure. Is the developer unit inserted properly? NO Insert it properly. YES Is the developer material transported properly? Is the form of magnetic brush is normal? NO 1.
[CF50] Color auto-toner sensor abnormality Are the connector of color auto-toner sensor, joint connector and connector CN356 on the LGC board connected normally? NO 1. Reconnect the connectors. 2. Correct or replace if the connector pins are disconnected or harnesses are open circuited. YES Are the color auto-toner sensor and reference plate stained? YES Clean them. NO Is the color auto-toner sensor shutter solenoid working normally? (Perform the output check: 03-125/175) NO 1.
5.1.20 Other service call [F100] (1) (2) (3) (4) (5) (6) (7) (8) HDD format error Check if the HDD is mounted. Check if the specified HDD is mounted. Check if the connector pins of the HDD are bent. Check if the connectors CN112, CN113 on the SYS board is disconnected. Replace the harness. Format the HDD. (Key in "2" at 08-690.) Replace the HDD. Replace the SYS board.
5.1.21 Error in Internet FAX / Scanning Function Notes: 1. When initializing the Electronic Filing (Setting Mode (08-666)), all data in the Electronic Filing are erased. Back up the data in the Electronic Filing by using the Electronic Filing Function of TopAccess before the initialization. 2. When initializing the shared folder (Setting Mode (08-667)), all data in the shared folder are erased. Back up the data in the shared folder by using Explorer before the initialization. 3.
[1C20] System management module access abnormality [1C21] Job control module access abnormality [1C22] Job control module access abnormality Turn the power OFF and then back ON. Perform the job in error again. Check if there are no other running jobs and perform the HDD formatting (08-690). If the recovery is still not completed, replace the SYS board.
[1C64] Terminal mail address unset Reset the Terminal mail address. Turn the power OFF and then back ON. Perform the job in error again. [1C65] SMTP address unset Reset the SMTP address and perform the job. Turn the power OFF and then back ON. Perform the job in error again. [1C66] Server time time-out error Check if the SMTP server is operating properly. [1C67] NIC time time-out error [1C68] NIC access error [1C6D] System error Turn the power OFF and then back ON. Perform the job in error again.
[1C70] SMTP client OFF Set the SMTP valid and perform the job again. [1C80] Internet FAX transmission failure when processing E-mail job received Reset the "Received InternetFax Forward". [1C81] Onramp Gateway transmission failure Reset the mail box. [1C82] Internet FAX transmission failure when processing FAX job received Reset the "Received Fax Forward". [1CC1] Power failure Check if the power cable is connected properly and it is inserted securely. Check if the power voltage is unstable.
(2) RFC related error [2500] [2501] HOST NAME error (RFC: 500) / Destination mail address error (RFC: 500) / Terminal mail address error (RFC: 500) HOST NAME error (RFC: 501) / Destination mail address error (RFC: 501) / Terminal mail address error (RFC: 501) Check if the Terminal mail address and Destination mail address are correct. Check if the mail server is operating properly. Turn the power OFF and then back ON. Perform the job in error again.
(3) Electronic Filing related error [2B10] [2B11] [2B20] [2B30] [2BC0] [2BC1] No applicable job error in Job control module JOB status abnormality File library function error Insufficient disk space in /SHR partition Fatal failure occurred System management module resource acquiring failure Erase some data in the Electronic Filing and perform the job in error again (in case of [2B30]). Turn the power OFF and then back ON. Perform the job in error again.
[2B51] List library error Check if the Function List can be printed out. If it can be printed out, perform the job in error again. If it can not be printed out, replace the main memory. If the recovery is still not completed, perform the HDD formatting (08-690). [2BA0] Invalid Box password Check if the password is correct. Reset the password. When this error occurs when printing the data in the Electronic Filing, perform the printing with the administrator's password.
(4) E-mail related error [2C10] System access abnormality [2C32] File deletion failure Turn the power OFF and then back ON. Perform the job in error again. If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting (08-690). [2C11] Insufficient memory When there are running jobs, perform the job in error again after the completion of the running jobs. If the error still occurs, turn the power OFF and then back ON, and perform the job again.
[2C40] Image conversion abnormality [2C62] Memory acquiring failure Turn the power OFF and then back ON. Perform the job in error again. Replace the main memory and perform the job again. [2C60] HDD full failure during processing Reduce the number of pages of the job in error and perform the job again. Check if the server or local disk has a sufficient space in disk capacity. [2C61] Address Book reading failure Turn the power OFF and then back ON. Perform the job in error again.
[2C69] SMTP server connection error Reset the login name and password of SMTP server and perform the job again. Check if the SMTP server is operating properly. [2C6A] HOST NAME error (No RFC error) Check if there is an illegal character in the device name. Delete the illegal character and reset the appropriate device name. [2C6B] Terminal mail address error Check if there is an illegal character in the Terminal mail address.
(5) File sharing related error [2D10] [2D32] [2DA6] [2DA7] System access abnormality File deletion failure File deletion failure Resource acquiring failure Delete some files in the shared folder by using Explorer because of automatic/manual file deletion failure (in case of [2DA6]) Turn the power OFF and then back ON. Perform the job in error again. If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting (08-690).
[2D30] Directory creation failure [2D31] File creation failure [2D33] File access failure Check if the access privilege to the storage directory is writable. Check if the server or local disk has a sufficient space in disk capacity. [2D40] Image conversion abnormality Turn the power OFF and then back ON. Perform the job in error again. Replace the main memory and perform the job again.
[2D67] FTP service not available Check if the setting of FTP service is valid. [2D68] File sharing service not available Check if the setting of SMB is valid. [2DC1] Power failure Check if the power cable is connected properly and it is inserted securely. Check if the power voltage is unstable.
(6) E-mail reception related error [3A10] [3A11] [3A12] E-mail MIME error The format of the mail is not corresponding to MIME 1.0. Request the sender to retransmit the mail in the format corresponding to MIME 1.0. [3A20] [3A21] [3A22] E-mail analysis error [3B10] [3B11] [3B12] E-mail format error [3B40] [3B41] [3B42] E-mail decode error These errors occur when the mail data is damaged from the transmission to the reception of the mail. Request the sender to retransmit the mail.
[3B20] [3B21] [3B22] Content-Type error The format of the attached file is not supported by this equipment (TIFF-FX). Request the sender to retransmit the file in TIFF-FX. [3B30] [3B31] [3B32] Charset error These errors occur when the standard of the Charset is other than ISO-8559-1 or ISO-8559-2. Request the sender to reformat the Charset into either of the standards described above and then retransmit the mail.
[3C60] [3C61] [3C62] Offramp security error These errors occur when the FAX number of the offramp destination is not on the Address Book. Check if the FAX number of the offramp destination is correctly entered or the number has not been changed. [3C70] Power failure error Check if the mail is recovered after turning ON the power again. Request the sender to retransmit the mail if it is not recovered. [3D10] Destination address error Check if the setting of the server or DNS is correct.
[402F] Page memory size error This error occurs when the expansion memory is not installed or the expansion memory has an abnormality. Check if the expansion memory exists or not, or it is correctly installed. [4031] HDD full failure during printing Reduce the number of pages of the job in error and perform the job again. Check if the server or local disk has a sufficient space in disk capacity. [4032] Private-print-only error Select "Print", and then perform the printing again.
5.2 Troubleshooting of Image (1) Color deviation AA BB CC ▲ AA BB CC ▲ Location Phenomena Color blurred in outline of Color white text or illustration deviation on a colored background Outline in black text on a Text Mode White void Text/Photo Mode colored background Photo Mode Color blurred in outline of Color Map Mode line or text deviation ▲ Original mode All modes AA BB CC Fig.
Measures Criteria Perform following procedures from 2 and after. Replace the main motor. Is the value significantly different from the default value 128? Is the misalignment of the secondary scanning direction varied? Is the belt edge damaged or folded? Reconnect the connectors. Replace the harnesses. Replace the LGC board. Reset main motor speed to 128. Tighten the screws. Replace the couplings. Replace the couplings. Replace the belt (troubleshoot the transfer belt).
There are 2 methods to correct a color deviation; using the "Test pattern 63" (correction method 1) and using the "Test pattern 64" (correction method 2). Correct in either way of these methods. Correction method 1 (1) While pressing the digital keys [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode) (2) Print out the test pattern and correct the deviation amount of the 1st page. Use the image position of magenta (M) as a reference for correction.
Feeding direction A B [Test pattern] Details of A Use the image position of M as a reference and align the image positions of Y, C and K with this reference. Details of B [Details of adjustment area] Fig.
Correction method 2 (1) While pressing the digital keys [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode) (2) Print out the test pattern and correct the deviation amount of the 1st page. Use the image position of magenta (M) as a reference for correction. The image positions of yellow (Y), cyan (C) and black (K) must be corrected with this reference. a. Select A3/LD size. Key in "64" and then press the [FAX] button. → 2 pages of the test pattern are printed out. b.
3. If the patterns of the leading and trailing edge sides are not aligned, adjust to uniform the deviation amount of each side. (The top gap of the pattern on the leading edge side and bottom gap of the pattern on the trailing edge side should be the same. The bottom gap of the pattern on the leading edge side and top gap of the pattern on the trailing edge side should be the same.) (4) Turn the power OFF.
(2) Uneven pitch and jitter image Original mode All modes Location Occurs cyclically at right angles to paper feeding direction Phenomena Uneven pitch Feeding direction Fig.
Criteria Measures Perform following procedures from 2 and after. Are there uneven pitches approx. 283 mm? Is there any damage? Is there any attached foreign matter? Replace the drum. Replace the drum. Clean or replace the drum. Replace the main motor. Is the value significantly different from the default value 128? Are there uneven pitches approx. 2.5 mm in the whole image? Are there uneven pitches approx. 75 mm in the whole image? Is the belt edge damaged or folded? Are there uneven pitches approx.
(3) Poor image density, color reproduction and gray balance Check image density. Check gray balance. Fig. 5-204 Cause/Section Density / Color reproduction / Gray balance Step Check items 1 Check the image density / color reproduction / gray balance. Printer density 2 Check the density of printer output image. Scanner 3 Parameter adjustment value Printer output image abnormal 4 Check if the original glass, mirrors or lens is dirty. Check the image processing parameters.
(4) Background fogging Fig.
Cause/Section Density reproduction Step Check items 1 Check the gradation reproduction. Printer section 2 Check the printer output image. Scanner 3 Parameter adjustment value 4 Check if the original glass, mirrors or lens is dirty. Check the image processing parameters. Measures Remarks Perform the forced performing of image quality closed-loop control (05-395) and then automatic gamma adjustment. Output the test patterns and See step 6 if check them. defects occur.
(5) Moire/lack of sharpness B A Fig.
Moire Cause/Section Density reproduction Parameter adjustment value Step Check items 1 Check the gradation reproduction. 2 3 Printer section 4 Check the image processing parameters. Adjust the image processing parameters. Check the printer output image. Measures Perform the forced performing of image quality closed-loop control (05-395) and then automatic gamma adjustment. Check the sharpness adjustment value. While checking the above encircled images A and B, decrease moire by sharpness adjustment.
(6) Toner offset Feeding direction Black solid Approx. 173 mm Shadow image Fig. 5-207 Toner offset (Shadow image appears approx. 173 mm behind the high density image.
Blurred image Feeding direction (7) Fig. 5-208 Cause/Section Scanner Drum Ozone exhaust Step Check items 1 Is the scanner bedewed? 2 Is the drum bedewed or dirty? 3 4 Is the ozone exhaust fan operating properly? Is the ozone filter stained or damaged? e-STUDIO3511/4511 TROUBLESHOOTING 5 - 114 Measures Clean it. Wipe the drum with dry cloth. * Be sure never use alcohol or other organic solvents because they have bad effect on the drum. Check the connection of the connector. Replace it.
Poor fusing Feeding direction (8) Fig. 5-209 Cause/Section IH electric power/ control abnormal Step Check items 1 Check if the connector contacts properly.
Blank print Feeding direction (9) Fig.
Cause/Section Step Check items High-voltage 1 Is the high-voltage transformer output transformer defective? (1st/2nd transfer roller and developer bias) 2 Are the connector of the high-voltage harness securely connected? Is the harness open circuited? Developer unit 3 Is the developer unit installed securely? 4 5 6 7 Drum 8 9 Transfer unit 10 11 12 13 Switching power supply Harnesses for SLG, SYS, LGC and LDR boards Laser optical unit 14 15 16 Do the developer sleeve and mixer rotate? Is the develo
Feeding direction (10) Solid print Fig.
Feeding direction (11) White banding (in feeding direction) Fig.
Feeding direction (12) White banding (at right angles to feeding direction) Fig. 5-213 Cause/Section Main charger Drum Step Check items 1 Is there foreign matter on the charger? 2 Is the terminal contact poor? 3 Is there any abnormalities on the drum surface? 4 Is the drum grounded? Discharge lamp 5 Developer unit 6 7 Drive systems 8 High-voltage transformer (main charger wire/ grid, 1st/2nd transfer roller and developer bias) 9 Measures Remove foreign matter. Clean or adjust the terminals.
Feeding direction (13) Skew (slantwise copying) Fig. 5-214 Cause/Section Drawer/LCF Paper feed roller Rollers Aligning amount Registration roller Pre-registration guide 2nd transfer front guide RADF Step Check items 1 Is the drawer or LCF properly installed? 2 Is too much paper loaded in the drawer or LCF? 3 Is the paper corner folded? 4 Are the drawer or LCF side guides properly set? 5 Is the surface of paper feed roller dirty? Measures Reinstall the drawer or LCF properly.
Feeding direction (14) Color banding (in feeding direction) Fig.
Cause/Section Scanner Main charger Cleaner Transfer unit Step Check items 1 Is there foreign matter in the optical path? 2 Is there dust or stain on the shading correction plate or ADF original glass? 3 Is there foreign matter on the charger grid? 4 Is the charger grid dirty or deformed? 5 Is there foreign matter on the main charger? 6 Is the charger wire dirty or deformed? 7 Is there foreign matter inside the charger case? 8 Is the inner surface of charger case dirty? 9 Are the pads of charger wire cle
Feeding direction (15) Color banding (at right angles to feeding direction) Fig. 5-216 Cause/Section Main charger Fuser unit High-voltage transformer (main charger wire/grid and transfer roller bias) Step Check items 1 Is the charger wire dirty or deformed? 2 Is the fuser belt, pressure roller or oil roller dirty? 3 Is the high-voltage transformer output defective? 4 Drum 5 6 7 2nd transfer roller 8 Scanner 9 Measures Clean or replace the charger wire. Clean them.
Feeding direction (16) White spots Fig. 5-217 Cause/Section Developer unit/Toner cartridge Developer material/ Toner/Drum Transfer unit Main charger High-voltage transformer (main charger wire/ grid, developer 1st/ 2nd transfer roller bias) Paper Step Check items Measures 1 Is the toner density of developer material Check and correct the auto-toner sensor proper? and toner supply operation. Check if the amount of toner is sufficient in the toner cartridge.
Feeding direction (17) Poor transfer Fig.
Feeding direction (18) Uneven image density Fig.
Feeding direction (19) Faded image (low density) Fig.
Feeding direction (20) Image dislocation in feeding direction Fig. 5-221 Cause/Section Adjustment error of scanner or printer section Registration roller Step Check items 1 Is same dislocation on every copy? 2 3 4 Paper feed clutch 5 Pre-registration guide 6 Transfer belt 7 8 Measures Adjust the scanner/printer using the Adjustment Mode. Is the registration roller dirty, or is the Clean the roller with alcohol. spring removed? Reinstall the spring.
Feeding direction (21) Image jittering Fig.
Feeding direction (22) Poor cleaning Fig. 5-223 Note: Poor cleaning may occur in feeding direction.
Cause/Section Developer material Cleaner Step Check items 1 Is the specified developer material used? 2 Is there paper dust on the drum cleaning blade edge? 3 Is the drum cleaning blade peeled? 4 5 Transfer belt cleaner 6 7 8 9 Replace the blade. Check and replace the drum. Is the cleaning brush rotating normally? Check the brush driving section. Clean the brush area. Is the cleaning brush damaged? Is there Replace the brush and clean the brush area.
Feeding direction (23) Uneven light distribution Fig. 5-224 Cause/Section Original glass Main charger Discharge lamp Scanner Exposure lamp Step Check items 1 Is the original glass dirty? 2 Are the main charger wire, grid and case dirty? 3 Is the discharge lamp dirty? 4 Are the reflector, exposure lamp, mirrors, lens, etc. dirty? 5 Is the exposure lamp tilted? 6 Is the lamp discolored or degraded? November 2003 © TOSHIBA TEC 5 - 133 Measures Clean the glass. Clean or replace them. Clean it.
Feeding direction (24) Blotched image Fig.
Feeding direction (25) Stain on the paper back side Printing side of 1st page Feeding direction The edge of image cut off. Back side of 2nd page Fig.
Cause/Section Image adjustment/ setting Paper feeding / Transport area Transfer unit Step Check items 1 Is the margin adjustment of image correct? 2 Is the margin adjustment of image correct when the paper size is not selected in bypass feeding? 3 Is the margin adjustment of image at duplexing correct? 4 Is the image location in primary/secondary scanning direction correct? 5 Is the reproduction ratio of image in primary/secondary scanning direction correct? 6 Is the tab setting correct? 7 Does the size
5.3 Replacement of PC Boards and HDD The ID for each equipment is registered on the LGC board, the DRV board, the SYS board and the SLG board. So, if their replacement is required, be sure to replace only one board at a time If more than one of the LGC board, the DRV board and the SYS board require replacement, replace them in the following procedure. 1. First, replace one of the board to be replaced. 2. Turn the power ON and confirm that "READY" is displayed. 3.
5) Data in the shared folder (Scanned data, Saved data of copy / FAX transmission) - Copy them to the client computer via the network. (The data which have been copied to the client computer cannot be copied to the shared folder.) 6) Print waiting data (Copying data and FAX reception data that are waiting to be printed due to the paper run-out and jam, etc.) - Finish printing them after the paper supply and the jam release, etc. (The data cannot be kept.
5) Perform the gamma automatic adjustment of the printer. See “3.6.1 Automatic gamma adjustment” for details. (6) Ask users to reset the user’s setting items and to restore the data/information. See the following for the reset and the restore. 1) Printer driver - Upload them in the “Administrator” menu of TopAccess.
(4) Update the version of system ROMs (System Firmware, OS data, UI data) (The ROMs had been used for the old SYS board). * See “6. FIRMWARE UPDATING” for the details of System ROM update. (5) Turn the power OFF and start up with the Setting Mode (08). (6) When the message “SRAM ERROR DOES IT INITIALIZE?” is displayed on the LCD, press the [INITIALIZE] button. * SRAM is cleared * If SRAM is not performed, F090 error occurs when starting up.
(12)Turn the power OFF. (13)Turn the power ON. (14)Set the dial type. [USER FUNCTIONS] → [ADMIN] → [FAX] → [INITIAL SETUP] 5.3.3 Replacing SLG board When the SLG board has been replaced, “Data transfer of characteristic value of scanner / SYS board → SLG board (05-363)” must be performed. 5.3.
e-STUDIO3511/4511 TROUBLESHOOTING 5 - 142 November 2003 © TOSHIBA TEC
6. FIRMWARE UPDATING In this equipment, following firmware is written on the ROM on each board.
6.1 Firmware Updating with Download Jig In this equipment, it is feasible to update the firmware automatically by connecting the download jig using the dedicated connector and turning ON the equipment. The download jig consists of the ROM, in which the program is written, and the jig board. And three types of the download jigs are available for each type of the firmware.
Connector (for SYS board connection) Connector (for ROM writer adapter connection) Connector (for ROM writer adapter connection) Connector (for SYS board connection) ROM4 ROM1 ROM1 ROM5 ROM2 ROM2 ROM6 ROM3 [Jig board: PWA-DWNLD-350-JIG2 (48 MB)] [Jig board: PWA-DWNLD-350-JIG1 (16 MB)] Important: • The download jig (PWA-DWNLD-350-JIG) has two types having different ROM capacity. ROM capacity for each jig is as follows.
6.1.1 PWA-DWNLD-350-JIG2 (48 MB) The master data written on the hard disk can be updated by using PWA-DWNLD-350-JIG2 (48 MB). Update the master data according to the need such as the case of replacing the hard disk. The data to be overwritten are as follows.
(4) Remove the cover plate. Cover plate (5) Connect the download jig with the jig connector (CN100) on the SYS board. Connector (6) Turn ON the power. Downloading starts automatically and the processing status is displayed on LCD screen.
(7) “Update Completed!!” is displayed at the bottom of the LCD screen after the updating is completed properly. “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly. Turn OFF the power, and then check the following items. After confirming and clearing the problems, restart updating from the beginning.
(b) Confirmation of the updated data After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was overwritten properly.
(c) Display during the update The processing status is displayed as follows on the LCD screen during the update. Turn ON the power. The device check starts. When the device check completes, copying the data to HDD starts. Copied Total files When copying all the files completes, the backup of the RIP font starts.
When the backup of the RIP font completes, the update completes with the following screen. * If an error occurs, the following error message is displayed and the update is interrupted.
6.1.2 PWA-DWNLD-350-JIG1 (16 MB) The firmware of the equipment except the hard disk and the option can be updated individually or in a batch by using PWA-DWNLD-350-JIG1 (16 MB). Update the ROM data written on each board according to the need such as the case of replacing the system control PC board, logic PC board, scanning section control PC board, or NIC board. The data to be overwritten by this update are as follows.
(3) Take off the connector cover. Connector cover (4) Remove the cover plate. Cover plate (5) Connect the download jig with the jig connector (CN100) on the SYS board.
(6) Turn ON the power while [8] button and [9] button are pressed simultaneously. The screen for selecting the items to be updated is displayed. “*” is displayed next to the items to be updated. (All items are selected in the default settings.) (7) Select the item with the digital keys. “*” is displayed next to the selected item. Display or delete the “*” by pressing the number of the item. All items are selected in the default settings.
Example: Updating the system ROM (Updating the system ROM is taken as an example and explained.) (8) Press the [START] button. Updating starts and the processing status is displayed on the LCD screen.
(9) “Update Completed!!” is displayed at the bottom of the LCD screen after the updating is completed properly. “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly. Turn OFF the power, and then check the following items. After confirming and clearing the problems, restart updating from the beginning.
* When the updating of the NIC firmware is failed, an error message is displayed as the figure below. Turn OFF the power and then check the above-mentioned items. After confirming them, select only “4. NIC Firmware Update” and restart updating from the beginning. This may complete the updating properly. NIC error message If the updating of the NIC firmware is still failed, check the prescription corresponding to the error message.
(10) Turn OFF the power, remove the download jig and install the cover plate and the connector cover. (11) Perform the initialization of the updating data (NVRAM updating). a. Turn ON the power while [0] button and [8] button are pressed simultaneously. b. Key in “947”, and then press the [START] button. c. Press the [INITIALIZE] button. (b) Confirmation of the updated data After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was overwritten properly.
(c) Display during the update The processing status is displayed as follows on the LCD screen during the update. (As an example, the display for updating the system ROM is explained below.) Turn ON the power while [8] button and [9] button are pressed simultaneously. Press [START] button after selecting the item to be updated. The device check starts. When the device check completes, erasing the data in the ROM of the equipment starts.
When copying the data completes, verifying the data starts. When verifying the data completes, copying and verifying the other data are implemented repeatedly. When copying and verifying all the data complete, the update completes with the following screen.
* If an error occurs, the following error message is displayed and the update is interrupted.
6.1.3 Writing the data to the download jig (PWA-DWNLD-350-JIG) The download jig (PWA-DWNLD-350-JIG) differs from the existing jigs in that the Flash ROM is mounted on the board of the jig directly. The ROM writer adapter (PWA-DL-ADP-350) is required to write data to these Flash ROMs. Connect the download jig with the ROM writer via ROM writer adapter to write data. For the procedure to write data, refer to the download procedure, instruction manual of each ROM writer, or others.
(a) Precaution when writing the data • Set the writing voltage (VID) to 3.3 V. • When writing the data, set the address from 0 to 3FFFFF. The data may not be written correctly if it is not set. • The Flash ROM in which the data will be written, on the download jig is selected by switching the rotary switch on the adapter. Be sure to switch the rotary switch on the adapter depending on the data (file) to be written.
(a) Update Procedure Since the procedure differs depending on the data, see the each procedure below. Important: • Turn OFF the power before installing or removing the download jig. • Do not turn OFF the power during the update. The data could be damaged and not be operated properly. (1) Install the ROM to the download jig. Make sure the direction is correct ( (2) Turn OFF the power of the equipment. (3) Take off the connector cover. Page 6-3).
(5) Connect the download jig with the jig connector (CN344) on the logic PC board (LGC board). Connector (6) Turn ON the power while [0] button and [8] button are pressed simultaneously. Updating starts automatically and the LED on the download jig lights. (7) When the update is completed properly, the LED on the download jig blinks. The LED starts blinking in approx. 20 sec. since the update starts. It is assumed that the update is failed if it does not start blinking even though 1 min. has passed.
(1) Install the ROM to the download jig. Make sure the direction is correct ( (2) Turn OFF the power of the equipment. (3) Take off the right upper cover. Page 6-3). Right upper cover (4) Remove the cover plate.
(5) Connect the download jig with the jig connector (CN16) on the scanning section control PC board (SLG board). Connector (6) Turn ON the power while [0] button and [8] button are pressed simultaneously. Updating starts automatically and the LED on the download jig lights. (7) After the update is completed properly, the LED on the download jig blinks. The LED starts blinking in approx. 20 sec. since the update starts.
(1) Install the ROM to the download jig. Make sure the direction is correct ( (2) Turn OFF the power of the equipment. (3) Take off the RADF rear cover. Page 6-3). RADF rear cover (4) Connect the download jig with the jig connector (CN14) on the RADF control PC board. Connector (5) Turn ON the power while [0] button and [8] button are pressed simultaneously. Updating starts automatically and the LED on the download jig lights.
(6) After the update is completed properly, the LED on the download jig blinks. The LED starts blinking in approx. 15 sec. since the update starts. It is assumed that the update is failed if it does not start blinking even though 1 min. has passed. In this case, turn OFF the power and check the following items. Then, clear the problem and restart updating from the beginning.
Finisher firmware (MJ-1023/1024) and saddle stitcher firmware (MJ-1024 only) are written on the finisher ROM. These two kinds of firmware can be updated individually by installing the download jig to the finisher control PC board. Tip: The following updates are needed according to the finisher model. • MJ-1023 (Console type): Only the update of “Finisher firmware” is needed.
(5) Change the setting of the DIP switch on the finisher contorol PC board. Change the setting of the DIP switch as follows according to the firmware to be updated. Note: Record the current settings of the DIP switch before changing them. After the updating is completed, return the DIP switch to the status as record. Change all the setting of the DIP switch (1-8) to OFF. Change the setting of the DIP switch 1-6 to OFF and 7-8 to ON.
(7) After the update is completed properly, the LED on the download jig blinks slowly (at interval of 0.8 sec). The LED starts blinking in approx. 30 sec. (finisher section) or 2 min. 30 sec. (saddle stitcher section) since the update starts. It is assumed that the update is failed if it does not start blinking even though 1 min. has passed (finisher section) or 3 min. (saddle stitcher section), or LED flashes fast (at interval of 0.1 sec.). In this case, turn OFF the power and check the following items.
Important: • Before updating the FAX ROM, make sure to print out the current Function list for maintenance, Function list (ADMIN), Phone book number information and Group number information. In case the updating is failed and the registered information of the users is lost for some reason, re-register the user information referring to the lists and recover it. • Confirm the following items before turning OFF the power of the equipment. Turning OFF the power may clear the data below.
(4) Remove the cover plate. Cover plate (5) Connect the download jig with the jig connector (CN602) on the FAX board. Connector (6) Turn ON the power while [0] button and [8] button are pressed simultaneously. Updating starts automatically and the LED on the download jig lights. (7) After the update is completed properly, the LED on the download jig blinks. The LED starts blinking in approx. 30 sec. since the update starts.
(9) In the FAX Clearing Mode, perform the “FAX Set Up”. a. Confirm the destination setting is correct in the Setting Mode (08). 08-201: Destination setting of the equipment 08-701: Destination setting of the FAX machine b. Turn ON the power while [1] button and [*] button are pressed simultaneously. c. Key in “100”. d. Press the [START] button.
(b) Confirmation of the updated data After the updating is completed, check each data version in Setting Mode (08) to confirm that the data was overwritten properly.
6.2 Firmware Updating with FSMS (Field Service Manager) In this equipment, it is feasible to update the downloaded firmware from the PC connected with the equipment by using the utility software ”FSMS (Field Service Manager)”. Firmware can be also downloaded through USB, in addition to an existing serial transfer through RS-232C. This chapter explains only the firmware downloading method with FSMS.
The types of firmware which can be updated with this method are as follows in the table below. Firmware Stored Data file name uidata2.tz, uidata3.tz, uidata4.tz, uidata5.tz, uidata6.tz, Master data Hard disk uidata7.tz, webdata1.tz, webdata2.tz, webdata3.tz, webdata4.tz, webdata5.tz, webdata6.tz, all.tz System ROM System control PC board (SYS board) Engine ROM Logic PC board (LGC board) Scanner ROM mfirm.tz Scanning section control PC board (SLG board) NIC ROM sysfirm.tz, uidataF.tz, uidata0.
(a) Update procedure Important: • Do not operate the equipment or send a print job to the equipment during the update. This interferes the updating operation and the firmware may not be written properly. • Do not turn OFF the power of equipment or PC during the update. The data could be damaged and not to be continued to function properly. • When using FSMS, set “1” at FSMS permission code (08-258) in the Setting Mode (08) in advance.
(5) Enter the login password and click the [OK] button. * Set the login password at the installation of FSMS. (6) Click the [F/W Download] button. (7) Select the model name of the equipment to be updated from the drop-down menu and click the [OK] button.
(8) Click the [OFFLINE] button. (9) Select the transmit media and click the [OK] button. In case of RS-232C connection: Select “Serial” In case of USB connection: Select “USB” * The connection status between the printer driver installed in the PC and the equipment to be connected is displayed only when “USB” is selected. Select the equipment to be updated and click the [Activate FSMS] button. Tip: The content of ”Status” display can be renewed to the latest status by clicking the [Refresh] button.
(10) Check the firmware to be updated and click the [OK] button. Tip: The relation between the types of firmware to be updated and items to check is as follows in the table below. Item Firmware Program UI Data Common UI Data System ROM 1st Language UI Data MROM Data file name to update sysfirm.tz uidataF.tz uidata0.tz uidata1.tz Engine ROM mfirm.tz Scan ROM Scanner ROM scnfirm.tz NIC ROM NIC ROM nicfirm.tz uidata2.tz, uidata3.tz, uidata4.tz, uidata5.tz, uidata6.
(11) Select the data file to be updated and click the [OK] button. There are two data filing methods: Selecting the multiple data files in a batch (select the folder where the files are saved) and selecting each data file individually. • Selecting the multiple data files in a batch a. Select “Download File Folder”. b. Click the [Browse] button and select the folder where the files are saved. • Selecting each data file individually a. Select “File Name Conversion”. b.
Tip: When selecting the multiple files in a batch, the name of the unselected data file (not saved in the folder) may be displayed. In this case, click the [OK] button and then the update of all files except the displayed file starts. (12) The selected data is transmitted to the equipment. The data file name being transmitted and transmission condition are displayed at the bottom. Tip: During transmission, the message “WAIT” or “NOW SERVICING” is displayed on the LCD screen of the equipment.
(14) The equipment restarts automatically and the items to be updated and processing status are displayed on the LCD screen. (15) “Update Completed!!” is displayed at the bottom of the LCD screen after the updating is completed properly.
“Update Failed!!” is displayed at the bottom of the LCD screen when the updating is not completed properly. Turn OFF the power, and then check the following items. After confirming and clearing the problems, restart updating from the beginning.
If the updating of the NIC firmware is still failed, check the prescription corresponding to the error message. After confirming and clearing the problem, restart updating from the beginning.
(b) Confirmation of the updated data After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was overwritten properly.
6.3 Firmware Updating with USB Storage Device In this equipment, it is feasible to update the firmware by connecting the USB storage device on which the firmware data is written to the USB connector mounted on the system control PC board and turning ON the power. The type of firmware to be updated can be selected on the LCD screen in this method. This allows to update only the necessary firmware individually or to update all firmware in a batch.
Important: • The following USB storage devices are recommended for updating. • MELCO ClipDrive (RUF-C128M) • Lexar Media JumpDrive (RD128-231) • Iomega Mini USB Drive (Mini 128MB USB Drive) • Only the USB storage device which meets the following conditions should be used for updating. Be careful since updating with any device other than the above is never guaranteed.
(a) Update procedure Important: • The file system of USB storage device should be formatted in FAT format. Be careful since the devices formatted in FAT32 or NTFS format will not be operated. The file system can be confirmed on the properties in applications such as Explorer of Windows. • Do not turn OFF the power during the update. The data could be damaged and not to be operated properly. (1) Connect the USB storage device to the PC and write the data file.
(5) Turn ON the power while [4] button and [9] button are pressed simultaneously. The screen for selecting the items to be updated is displayed after 3 minutes. “*” is displayed next to the items to be updated. (All items other than "0. OS Update" are selected in the default settings.) Note: The display of items on this screen varies depending on the types of data written on the USB storage device.
(6) Select the item with the digital keys. “*” is displayed next to the selected item. Display or delete the “*” by pressing the number of the item. All items are selected in the default settings. • Select all items to update the firmware of the equipment in a batch. • Select items as follows to update individually. Select “1. HDD Update” only. Select “2. UI Data Update” and “3. System Firmware Update”. Select “6.
(7) Press the [START] button. Updating starts and the processing status is displayed on the LCD screen. When the multiple items are selected, updating starts in order of item number. (8) “Update Completed.” is displayed at the bottom of the LCD screen after the updating is completed properly. Tip: Updating can be continued with another USB storage device on which the firmware data is written in the following procedure when the updating is completed. a.
“Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly. Turn OFF the power, and then check the following items. After confirming and clearing the problems, restart updating from the beginning.
If the updating of the NIC firmware is still failed, check the prescription corresponding to the error message. After confirming and clearing the problem, restart updating from the beginning.
(b) Confirmation of the updated data After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was overwritten properly.
(c) Display during the update The processing status is displayed as follows on the LCD screen during the update. (As an example, the display for updating the system ROM is explained below.) Turn ON the power while [4] button and [9] button are pressed simultaneously. The initial screen is displayed and the recognition of the USB storage device connected to the equipment is started. When the device is recognized properly after 3 minutes, the screen for selecting items is displayed.
When the device check completes, copying the data to the HDD starts. File name of master data Total files Copied When all files have been copied, the backup of RIP font starts. When the backup of RIP font is completed, the following screen is displayed. Updating the master data is completed.
Updating the system ROM starts subsequently. The device check starts. When the device check completes, copying the data to the ROM of the equipment starts. When copying the data completes, copying the other data are implemented repeatedly.
When copying all the data complete, the update completes with the following screen. * If the USB storage device is not recognized properly, the following message is displayed and the update is interrupted.
* If an error occurs, the following error message is displayed and the update is interrupted.
Assist Mode This equipment has the Assist Mode to enable the following functions. (1) NVRAM flag clearing (“Clear NvRAM flags.”) Even if the firmware downloading has been completed normally, the Recovery Mode may accidentally start up when the power is turned ON again. In this case, clear the NVRAM flags used in the download process with this function. (Normally, the flags are automatically cleared in the download process.
e-STUDIO3511/4511 FIRMWARE UPDATING 6 - 62 November 2003 © TOSHIBA TEC
7. POWER SUPPLY UNIT 7.1 Output Channel The followings are four output channels which are not linked with the door switch. (1) +3.3V +3.3VA : CN464 Pins 13, 14, 15 and 16 Output to the SYS board +3.3VB : CN464 Pins 19 and 20 Output to the SYS board +3.3VB : CN466 Pin 3 Output to the LGC board +3.3VB : CN467 Pins 17 and 18 Output to the SLG board (2) +5.1V +5.1VA : CN464 Pins 24 and 26 Output to the SYS board +5.1VB : CN464 Pin 25 Output to the SYS board +5.
The followings are two output channels which are linked with the door switch. (1) +5.1V +5.
7.2 Fuse When the power supply secondary fuse is blown out, confirm that there is no abnormally with each part using the following table.
Neutral Live Breaker Noise filter e-STUDIO3511/4511 POWER SUPPLY UNIT 7-4 FUS board FIL board Main switch *ASD/AUD/CND models: Standard *MJD model: Option AC IN *NAD/SAD/TWD models: Standard AC MAIN AC DOOR Door switch CN460 CN460 F2 Switching power supply F1 IH Noise filter Noise filter Reg. Reg. F7 F6 F5 F4 F3 Power supply cooling fan +24VD1 CN470 CN464 CN464 CN468 CN469 +5.1VA +5.1VB +5.1VB +5.1VB SLG board, RADF SYS board +5.
8. REMOTE SERVICE There are following functions as Remote Service. (1) Auto Supply Order Automatically orders the toner and used toner container by FAX or E-mail. (2) Service Notification Notifies the status of the equipment to the service technician by E-mail or FAX. 8.1 Auto Supply Order 8.1.1 Outline Automatically orders the toner and used toner container. (1) Placing an Order There are two ways to place an order. (1-1) FAX Installation of the FAX board is required.
8.1.2 Setting Item To enable Auto Supply Order, the following settings are required. Note: When selecting E-mail to place an order, it is required that sending and receiving E-mails are available. Confirm the details to the administrator. (1) Self-diagnosis (08) Setting As the default setting, the Auto Supply Order setting screen is not displayed on the touch panel. To display it, switching the Valid/Invalid setting (08-765) is required.
(2-2) Detailed setting for the order [ADMIN] > [SERVICE] > [SUPPLY ORDER SETUP] > [TONER ORDERING] ***** TONER ORDER Order information (TONER /USED TONER CONTAINER) PART NUMBER Part number to be ordered CONDITIOIN The number of conditions QUANTITY The quantity to be ordered AUTO ORDER ON/OFF setting of order for each part (*1) *1 The order is placed when the number of replacement reaches the number specified for the CONDITION.
8.1.3 Setting procedure (1) Start up the self-diagnosis setting mode 08-765, and then change the setting value to "0". (2) Turn the power OFF, and then ON. (3) Press the [USER FUNCTIONS] button to enter the user function screen. (4) Press the [ADMIN] button. - When the Administrator Password has been set, ADMINISTRATOR PASSWORD screen is displayed. 7 (5) Press the [PASSWORD] button and the screen is switched to a full keyboard. Then key in the Administrator Password and press the [ENTER] button.
(7) The SERVICE screen is displayed. (8) Press the [SUPPLY ORDER SETUP] button. (9) Press the [ORDER INFORMATION] button. (10) The ORDER INFORMATION screen is displayed.
(11) Press the buttons on the screen of ORDER INFORMATION to set the required item. [FAX]/[MAIL] /[OFF] -- Select the [FAX] or the [MAIL] button for the transmitting way of order. (HTTP has not been supported yet.) [OFF]: Turn off the AUTO SUPPLY ORDER function. [FAX NUMBER] ------- Input the FAX number of supplier. (To transmit by FAX, the order cannot be placed automatically if you do not input the number.) [E-MAIL] ----------------- Input the E-mail address of supplier.
(15) Press the [NEXT] button. (16) The SERVICE TECHNICIAN/ RESULT PRINTING screen is displayed. (17) Press a button on the screen of SERVICE TECHNICIAN/ RESULT PRINTING to set the required item. SERVICE TECHNICIAN [NUMBER] --------- Input the number of SERVICE TECHNICIAN. [NAME] ------------- Input the name of SERVICE TECHNICIAN. [TEL NUMBER] --- Input the telephone number of SERVICE TECHNICIAN. [E-MAIL] ------------ Input the E-mail address of SERVICE TECHNICIAN.
(19) The SERVICE screen is returned. 7 (20) Press the [SUPPLY ORDER SETUP] button. (21) Press the [TONER ORDERING] button. (22) The TONER ORDERING screen is displayed.
(23) Press the [YELLOW(Y)] button. (Select the part to be ordered.) (24) Input the order information of TONER. [PART NUMBER] -- Toner number [CONDITION] ------- The order is placed when the number of toner empty reaches the number specified for the CONDITION. [QUANTITY] --------- Quantity to be ordered AUTO ORDER [ON]/[OFF] --- Allows you to select whether each part to be ordered is placed automatically or not. (25) Press the [ENTER] button to register the setting of toner order.
(27) Press the [MAGENTA(M)] / [CYAN(C)] / [BLACK(K)] / [USED TONER CONTAINER] button, and then input the order information in the same way. 7 (28) Press the [ENTER] button to register the order information. (29) The screen returns to the TONER ORDERING. (30) Press the [USER FUNCTION] button to be switched from the ADMIN screen on touch panel and returned to the BASIC screen, so that the setting of Auto Supply Order is finished.
Items 08 code Contents SERVICE TECHNICIAN [NUMBER] SERVICE TECHNICIAN [NAME] SERVICE TECHNICIAN [TEL NUMBER] SERVICE TECHNICIAN [E-MAIL] Remarks [DESCRIPTION] RESULT PRINTING [OFF] / [ALWAYS] / [ON ERROR] 742 Maximum 5 digits 743 Maximum 50 letters 744 Maximum 32 digits 745 Maximum 192 letters 748 Maximum 128 letters 764 YELLOW(Y) TONER 755 0: OFF 1: Always 2: ON Error Maximum 20 digits 757 1-99 756 1-99 752 Maximum 20 digits 754 1-99 753 1-99 749 Maximum 20 digits 751 1-99 7
8.1.4 Order Sheet Format The sample of order sheet is as follows. (1) FAX (This format is the same as that of TIFF image attached E-mail.) *1 Part not to be ordered is not output.
(3) Result list DATE & TIME CUSTOMER NUMBER CUSTOMER NAME CUSTOMER ADDRESS CUSTOMER TEL NUMBER CUSTOMER E-MAIL ADDRESS SERVICE TECHNICIAN TEL NUMBER SERVICE TECHNICIAN E-MAIL SUPPLIER NAME SUPPLIER ADDRESS ORDER XXXXXXXXX :99-99-'99 99:99 :XXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX :XXXXX
8.2 Service Notification 8.2.1 Outline This function automatically notifies the status of the equipment to the service technician by E-mail or FAX. The following three are the items to be notified. - Total Counter Transmit When this function is effective, it notifies each counter information periodically (on the set date and time every month). - Service Call Transmit (E-mail only) When this function is effective, it notifies the corresponding error code and such at a service call error.
8.2.2.2 Setting procedure 1) Press the [USER FUNCTIONS] button and select the [ADMIN] button. Then enter the password and press the [ENTER] button. • Confirm the password to the administrator. 2) Press the [SERVICE] button. 3) Press the [SERVICE NOTIFICATION] button.
4) Press the [E-MAIL] or [FAX] button in "SERVICE NOTIFICATION". • When the [OFF] button is pressed, all functions related Service Notification become ineffective. 7 5) Enter the E-mail address or FAX number of the destination. • When pressing the [E-MAIL] button, the screen is switched to a full keyboard. Then enter the E-mail addresses and press the [ENTER] button. (Maximum 3 addresses can be set.) • Press the [FAX NUMBER] button, key in the FAX number and then press the [ENTER] button.
6) Press the [ON] button to notify or [OFF] button not to notify of each item for E-mail and FAX. When the Total Count Transmit is set ON, the screen to set the notification date is displayed. Then set the notification date with the following procedure. (The information is notified on the set date and time every month.) 6-1) Key in the date (acceptable values: 1-31) in "Date" and press the [SET] button. (Correct the value by pressing the [CLEAR] button if the [SET] button is not yet pressed.
Note: Service Notification setting is also available from the following setting mode (08).
8.2.3 Items to be notified The items to be notified are shown below. 1) Total Counter Transmit / PM Counter Transmit by E-mail (XML file attached to E-mail has also the same format.) Subject: Counter Notification (In case of the PM Counter Transmit, it is shown as "Periodical Maintenance Notification".
7 1 Date 2 Machine model name 3 Serial number 4 Total counter value 5 Count setting of large-sized paper (Fee charging system counter) 6 Definition setting of large-sized paper (Fee charging system counter) 7 Count setting of large-sized paper (PM) 8 Definition setting of large-sized paper (PM) 9 Number of output pages in the Copier Function (FULL COLOR) 10 Number of output pages in the Printer Function (FULL COLOR) 11 Number of output pages in the Copier Function (TWIN COLOR) 12 Num
2) Total Counter Transmit / PM Counter Transmit by FAX *1 In case of the PM Counter Transmit, the title is replaced to “PERIODICAL MAINTENANCE NOTIFICATION”.
7 10 Number of output pages in the Printer Function (FULL COLOR) 11 Number of output pages in the Copier Function (TWIN COLOR) 12 Number of output pages in the Copier Function (BLACK) 13 Number of output pages in the Printer Function (BLACK) 14 Number of output pages at the List Print Mode (BLACK) 15 Number of output pages in the FAX Function (BLACK) 16 Number of scanning pages in the Copier Function (FULL COLOR) 17 Number of scanning pages in the Network Scanning Function (FULL COLOR) 18
3) Service Call Transmit Subject: Service Call Notification 1 Date: 10/20/2003 13:47 Machine Name: e-STUDIO4511 SerialNumber:1234567890 2 3 4 5 6 Function: Print Severity: Error ErrorCode: XXXX Message: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX 7 8 Printer Error History: Date Time ErrorCode -----------------------------------------10/18/2003 16:44 F110 10/15/2003 22:28 F110 (*1) 10/15/2003 22:23 F110 09/15/2003 22:23 08/25/2003 11:12 F110 F110 1 Date (When an error occurs) 2 Machine m
7 e-STUDIO3511/4511 REMOTE SERVICE 8 - 24 November 2003 © TOSHIBA TEC
INLET (AC IN) J650 N A GND B L C 9-1 4 +5.1VB J495 SG 3 2 1 AC(L) J493 AC(N) 4 3 2 AC(L) 1 J494 1 2 AC(N) 3 J655 F AC(L:MAIN) AC(N:MAIN) RY NF J656 4 3 AC(N) AC(L) NS-FILTER (NOISE FILTER) 2 1 2 2 3 3 1 1 PWA-F-FIL 4 5 6 J432 1 2 3 3 2 1 J433 SAD,TWD NAD,MODELS: STANDARD BREAKER G LOAD J653 J662 2 1 4 3 COV-INTLCK-SW 2 1 +5.1VB SG SG +5.
e-STUDIO3511/4511 WIRE HARNESS CONNECTION DIAGRAMS 9-2 November 2003 © TOSHIBA TEC
1 2 3 4 5 6 7 8 e-STUDIO3511/4511 SERVICE HANDBOOK 9. WIRE HARNESS CONNECTION DIAGRAMS 9.
9.3 Connector Table CN331 PWA-F-LGC (CN331) <-> PS-HVT (CN480), CLING-SNR Pin No Symbol A1 PG A2 +24VD1 A3 HVTSTS A4 A5 A6 A7 A8 A9 ECON TC2VR TC2ON TC1VR TC1ON KDVVR A10 KDVAON A11 KDXDON A12 CDVVR A13 CDVAON A14 CDVDON A15 A16 A17 GVR CCON HVCLK B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 B14 B15 B16 B17 NC NC NC NC +5.
2-17-2, HIGASHIGOTANDA, SHINAGAWA-KU, TOKYO, 141-8664, JAPAN