NVS Network Video Recorder User Manual model no. Please carefully read these instructions before using this product. Save this manual for future use.
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Surveillix™ NVS User Manual Manual Edition 29103AB –MAY 2009 Printed in USA No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.
LIMITED WARRANTY DIGITAL VIDEO RECORDER The Imaging Systems Division of Toshiba America Information Systems, Inc. (“ISD”) makes the following limited warranties. These limited warranties extend to the Original End-User (“You[r]”). Limited Two (2) Year Warranty of Labor and Parts The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or workmanship for a period of two years from the date of original retail purchase by the end-user.
v IMPORTANT SAFEGUARDS 1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating and other instruction 2. Power Sources – This product should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home or business, consult your product dealer or local power company 3.
vi IMPORTANT SAFEGUARDS, continued 16. Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions: a. b. c. d. When the power-supply cord or plug is damaged. If liquid has been spilled, or objects have fallen into the unit. If the unit has been exposed to rain or water. If the unit does not operate normally by following the operating instructions.
vii NOTES ON CLEANING Use a soft dry cloth for cleaning. For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of solvent, such as thinner and benzene, as they may damage the surface of the DVR. If using a chemical saturated cloth to clean the unit, follow that product’s instructions. NOTES ON MAINTENANCE This DVR is designed to last for long periods of time.
viii WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. CAUTION CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
ix RACK MOUNT INSTRUCTIONS Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
x CE NOTICE This product is in conformity with the following European Directives: ELECTROMAGNETIC COMPATIBILITY DIRECTIVE, 89/336/EEC (as amended by 92/31/EECand by Article 5 of 93/68/EEC) per the provisions of: EN55022:2006 EN61000-4-2:1995+A1+A2:2001 EN55024:1998+A1:2001+A2:2003 EN61000-4-3:1995+A1:2002 EN61000-4-8:1994+A1:2001 EN61000-3-2:2006 EN61000-4-4:1995+A1+A2:2004 EN61000-4-11:2004 EN61000-3-3:1995+A1:2001+A2:2005 EN61000-4-5:1995+A1:2001 LOW VOLTAGE DIRECTIVE, 73/23/EEC (as amended by
xi Table of Contents PREFACE .................................................................................................................................................................... 15 ABOUT THIS GUIDE .............................................................................................................................................. 15 TECHNICIAN NOTES ......................................................................................................................................
xii Locating the System ID .................................................................................................................................. 41 Obtaining the Unlock Code ............................................................................................................................ 41 Unlocking the Upgrade .................................................................................................................................. 42 Unlocking New Network Device.............
xiii Alarm Event ................................................................................................................................................... 61 INSTANT RECORDING .......................................................................................................................................... 62 Activate Instant Recording ..................................................................................................................................
xiv WEB VIEWER.............................................................................................................................................................. 85 WEB VIEWER OVERVIEW ..................................................................................................................................... 86 Configuring the Server for Remote Connection ..................................................................................................
PREFACE ABOUT THIS GUIDE This manual is a setup and maintenance guide that can be used for reference when setting up the NVS unit and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit. Toshiba reserves the right to make changes to the NVS units represented by this manual without notice.
INTRODUCTION PRODUCT DESCRIPTION A Surveillix NVS is simply a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, network cameras and security features, the NVS unit is more powerful than the analog recorders of the past with its ability to utilize digital network cameras.
CONTROLS AND CONNECTIONS This chapter includes the following information: • Input/Output connector locations • Front Panel Controls and LEDs • Rear Panel Connectors
BASIC FEATURES Surveillix™ state-of-the-art High Definition Digital Recorders are housed in a high performance and versatile 4U Aluminum RackMount case allowing easy storage of multiple NVS’ for enterprise applications.
FRONT PANEL CONTROLS AND LEDS The front panel of the NVS unit contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The most common components and buttons are shown below.
REAR PANEL CONNECTORS The rear panel of the NVS unit contains virtually all of the connectors you will be using.
GETTING STARTED This chapter includes the following information: • • • Included Components Setting up your NVS Hardware Optional Components
IDENTIFYING INCLUDED COMPONENTS Surveillix™ NVS systems come with a mouse, keyboard and selected software and cables. Identify the following components to make sure everything has been properly included with your new NVS unit. If any of the following items are missing, contact your dealer to arrange a replacement.
KEYBOARD SETUP To attach the keyboard to the DVR unit, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine. The keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information. MOUSE SETUP To attach the mouse to the DVR unit, plug the end of the mouse into the mouse PS/2 Port located on the back of the machine. The mouse PS/2 Port can be identified by the green color.
MONITOR SETUP There are 2 available connections for monitors which can be used individually or in tandem. SVGA Output To VGA Monitor. DVI-D Output To TV / Digital Monitor Attach the monitor or monitors to the rear of the NVR using the cable supplied by the monitor manufacturer. Refer to the monitor manual for detailed information on how to setup and use it.
HARD DRIVE ARRAY Handle Release Button Lock Release Handle Reset Button LOCK OPEN LOCK OPEN Hard Drive Power Buttons LOCK OPEN LOCK Alarm Light OPEN NOTE: The Alarm Light will turn on if the Hard Drives reach a temperature above safe operating conditions Swapping a Hard Drive 1. Press the hard drive power button to turn off power to the hard drive you wish to remove. 2. Turn the button lock to the open position and push the handle release button. 3.
OPTIONAL COMPONENTS To fully utilize the NVR’s potential; several optional Surveillix components are listed below. Contact the dealer for more information. Extra Video Storage Hard Drive Each DVR has a virtually unlimited storage potential. Add additional Video Data Hard Drives to extend the amount of Video Data the DVR system can store before overwriting older data. UPS UPS Power Backup UPS Power Backups allow your DVR to remain fully functional even in the event of a power failure.
NVS BASICS This chapter includes the following information: • Registration and Upgrade • Turning the DVR on and off • Becoming familiar with the Display screen • Defining Screen Divisions
SETTING THE TIME AND DATE 1. Exit to Windows by clicking the Exit button from the Display screen and selecting Restart in Windows Mode. (See the Display screen section later in this chapter) 2. Open Windows Explorer. Do this by right-clicking the My Computer Icon (located on the top left hand corner of the Desktop) and select Explore. 3. Click on Control Panel to open it. If you do not see Control Panel listed, Click My Computer to expand the folder tree. 4.
Importing DVR Settings 1. Exit to Windows by clicking the Exit button on the Display screen and selecting Restart in Windows Mode. (See the Display screen section later in this chapter) 2. Click Start > Programs > Surveillix > VFormat. 3. Click the Import button in the System Settings Tool section. 4. Select the location of the settings file to import and click Open. 5. Click Yes to import the data file. 6. Click the OK button to close the VFormat Utility. Changing Video Format 1.
DISPLAY SCREEN Each time the DVR starts, the program defaults to the Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time.
CAMERA VIEW Recording Status Special Recording Type INSTANT Camera No. and Name Recording Status Indicator The camera status for each camera is displayed in the upper right corner on the Video Display Area. The following are the different states for each camera: Recording Displayed when the camera is currently being recorded to the DVR. Motion Detection Displayed when a camera (set up for motion detection) detects motion.
SCREEN DIVISION BUTTONS The Screen Division menu allows you to view cameras in groups such as two by two, three by three and four by four. The button options are shown below. 1st Four Cameras View – Displays cameras 1-4 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division menu. 2nd Four Cameras View – Displays cameras 5-8 in the Video Display Area.
SETUP OPTIONS This chapter includes the following information: • Setup Overview • Camera Setup • Motion • Frame Setup • Schedule • Sensor • Network • Information • Administrative
SETUP OVERVIEW The Setup options allow you to optimize your DVR by adjusting things like camera names, reboot schedules, recording schedules and more. It is extremely important that you setup your DVR correctly for several reasons. • Recording Schedules – By optimizing the recording schedule you can increase the amount of pertinent recorded video that is saved on the DVR and keep it longer.
CAMERA SETUP Define Camera Name Selected Camera Display Select Camera Selects the camera to be edited. Selected Camera Display Displays the live camera feed from the camera selected. Sensor Connection Specify which sensors are currently in use. Enable Network Device PTZ Enables setup and use of Network Camera and PTZ Functionality. Setup Network Device Opens the Network Device Setup menu. Registration Opens the Registration menu for entering Unlock Codes to activate the software.
NETWORK VIDEO Connected Devices Automatic Camera Finder Supported IP Camera Manufacturers ACTi Arecont Vision Axis Brans D-Link IQeye Lumenera Mobotix Panasonic Pixord Samsung Securgen Sony Stardot Toshiba VivoTek Connecting a Network Device Connecting Manually 1. From the Display screen, click Setup. 2. Click Network Video. 3. Click the Add/Remove Device tab. 4. Select your network device from the Device Type list. 5. Type a Device Name. 6.
Connecting with Camera Finder 1. From the Display screen, click Setup. 2. Click the Network Video tab. 3. Click the Add/Remove Device tab. 4. Click Find Cameras to automatically find all connected Network cameras. 5. Select the check box next to the desired camera. 6. Click Get Device. 7. Type the User ID and Password of the device. 8. Click Update. Assigning a Network Device to a Channel 1. From the Display screen, click Setup. 2. Click Network Video. 3.
Camera Configuration The Camera Configuration tab displays information on all cameras (analog and network) connected to the Surveillix DVR Displaying More Columns The Camera Configuration tab can be customized to display the information you use most. Click Select Column to add or remove specific columns.
Upgrade and Registration Have the following information available before registering. Software Serial Number: That product Serial Number is the unique number that Toshiba provided with the purchase software. System ID: The System ID is a number that is generated by the Surveillix unit. This is a unique code generated using the MAC address of the computer running the software. The following steps illustrate how to obtain a unique System ID. Locating the System ID 1.
5. Verify the information. 6. Click Next if the information provided is correct. 7. Once validated, the user will be provided with the Unlock Code. 8. Print the page and save for later reference. Unlocking the Upgrade 1. Return to Setup > Network Cameras > License. 2. Enter the Unlock Code generated by the Surveillix Registration Site into the License Key box. 3. Click Register and confirm that the new License Key is listed in the Channel Connection License box. 4. Click OK.
MOTION SETUP The DVR allows the user to adjust several different Motion Settings and create motion detection areas. Display full screen video pop up on motion event Beep on motion event Display full screen video pop up on sensor event Schedule recording at a regular specified interval Reduces Analog Signal Noise from Motion Detection Create a Motion Area 1. Click Motion in Setup. 2. Select a camera from the Select Camera list. 3. Select the Detect Detail Motion Area check box. 4. Click Clear.
Activating an Alarm on a Motion Event 1. In the Motion Setup window, select a camera to edit from the Camera list. 2. Create a motion area. 3. Select the Alarm Output check box. 4. Select a Control Output to activate for the selected camera. 5. Select an Alarm Duration time when a motion event occurs. Regular Interval Recording Regular Interval Recording allows users to record a single frame every few minutes or hours when there is no motion.
SCHEDULE SETUP Recording Schedule The Recording Schedule window allows the user to create different recording schedules based on the day, time, and type of recording desired. In addition, this window contains the System Restart options that allow the user to perform basic system maintenance by automatically scheduling the DVR to restart periodically.
Sensor Schedule The Sensors will supersede all other types of recording modes (Motion and Continuous). Regardless of the recording schedule of a particular camera, if a sensor event occurs the associated cameras will begin recording as a Sensor Event. Sensor Recordings will be flagged and searchable using the Index Search Mode. Cameras are associated to sensors in the Camera Setup menu.
Create a Recording Schedule 1. Select a day to begin creating the schedule for -or- click Single Day Selection, enabling Multi Day Selection, to create the same schedule for multiple days. 2. Highlight the Time-Blocks within the Recording Schedule window for the camera(s) selected to schedule. Once the desired Time-Blocks are highlighted, click a Recording Mode button. The Time-Blocks should now appear Blue for Motion, Yellow for Continuous and White for No Recording.
Special Day Schedule The user can create days that have a unique recording schedule. If necessary create these on days that are ‘not typical’ such as Holidays, Special Events, etc. Special Day Mode / Normal Day Mode Date Bar Configured Special Days List Creating/Editing a ‘Special Day’ Schedule 1. Click Normal Day Mode to enable the Special Day Mode. 2. Select a day by typing the date or clicking the arrow to the right of the Date Bar. 3.
System Restart Setup System Restart Setup allows the user to define a schedule wherein the DVR automatically restarts according to specified parameters. Create System Restart Schedule 1. Click Schedule on the Setup screen. 2. Click Restart Setup. 3. Select the day(s) of the week to schedule an automatic system restart and select the check box to enable shut down. Note This step alone does not trigger the DVR to restart, only to shut down. 4.
GENERAL SETUP Adjust / Mute Volume Function Beep on Login Fail Enables the DVR to beep continuously in response to a failed login attempt. Only an authorized login will stop the beeping. Sequence Setting Allows the video out picture to automatically cycle through channels at a set speed. Example: .Cycle through channels 1-6 at four-second intervals. Display Options Use Full Screen Stretch the Surveillix interface to use the full monitor screen.
Connecting to a Wide Screen Display 1. Click Exit on the Display screen and select Exit in Windows Mode. 2. Right-click the Desktop and select Properties. 3. Click the Settings tab. 4. Drag the Screen Resolution bar to the proper resolution of the connected display. Tip Refer to the display documentation for the proper resolution settings. 5. Click OK and confirm the change. 6. Double-click the Surveillix Server icon on the Desktop. 7.
Auto Sequence Setting Auto Sequencing is available either in the Display screen when Auto Sequencing has been enabled or when a Spot-Monitor out signal is used to display on a spot monitor. Auto Sequencing conveniently displays video channels at specified intervals and sequences through each selected channel.
NETWORK SETUP Network Setup allows the user to adjust settings such as Ports, setup emergency PPP information for use with the Emergency Agent and enable Remote Access. Settings for Video Sent to Remote Client Use with Emergency Agent Use with Remote Connections Enable RS-232 Keyboards (PTZ) Between DVR and Remote Client Transport Rate A bandwidth throttle based on percentage of free network. Web Viewer (iDVR) Enables/Disables access to the DVR using the Web Viewer interface.
INFORMATION The Information display allows users to define the site code necessary for connecting to remote software, save comments relative to the DVR and store tech support and contact number information. Total HDD /Available HDD Space Current Server Software Version User-Defined Contact Numbers Enter comments Site Code A user-specified unique identification name used by other DVR software to identify the DVR.
ADMINISTRATIVE SETUP Select Date Log Data Display Export Log Data (1 to 7 days) Disk Management The Disk Management window is a native Windows function. This window displays the partition scheme and health status of the Hard Disk Drives in the DVR. This window is often used to troubleshoot a DVR, or verify the amount of Hard Drive storage installed. For more information about Disk Management, consult a Windows XP manual.
Setting Up DDNS Dynamic Domain Name System (DDNS) is a service that provides a static address to simplify remote connection to the DVR. This service is most useful for installations where the WAN (public) IP address is dynamic (changes from time to time). Most public IP addresses are dynamic unless a static address has been specifically ordered from the internet service provider. Enable DDNS To enable this functionality of the DVR, follow the steps below: 1.
User Management The User Management Console allows the administrator to create, edit, and delete user accounts. Each user account can be assigned different privileges to limit the usage of the DVR system. Users can be given administrator privileges by enabling all rights, however only the true administrator account can log into the User Management Console.
User Rank The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the DVR Software. For example. Since only one user is allowed to use the PTZ controls at any one time, an administrator with a higher rank can kick another user out and take control of the PTZ. The User Rank option affects: SETUP ACCESS - The DVR Software can only have 1 user accessing Setup at any given time.
Status Check / Email General 1. Click Setup on the Display screen. 2. Click Administrative. 3. Click Status Check/Email. 4. Select the Enable Email Alarm check box. 5. Enter a From Name and e-mail Address. Note This name and address will appear in the From line of the email alert message. 6. Enter the SMTP information for the “From” email account. Contact the email administrator for this information if necessary. 7.
Storage Check 1. Set up the General and Users tabs first. (see above) 2. Select the Use Storage Check check box. 3. Define the number of minutes. 4. Select an Alert Option, Beep or Popup Message, if desired. 5. Click Apply. Recording Data Check 1. Setup the General and Users tabs first. (see above) 2. Select the Recording Data Check check box. 3. Define the number of hours between data checks. 4. Select the Action Method. 5. Click Apply.
SMART Information The SMART Information tab displays Hard Drive information. SMART Alert 1. Setup the General and Users tabs first. (see above) 2. Select the Enable SMART Alarm. 3. Define the number hours between SMART checks. 4. Select the type of SMART event to trigger an action. 5. Define the maximum HDD temperature. 6. Select an action method. 7. Click Apply. Alarm Event 1. Setup the General and Users tabs first. (see above) 2. Select the Use Email Alarm check box. 3.
INSTANT RECORDING The Instant Recording feature allows users to manually initiate recording on a specific camera, overriding the current schedule. When Instant Recording is activated the DVR flags the clip as an event so Instant Recording instances can be found using the Index Search Instant Recording can be used, for example, when a suspicious object or person is detected and the user wants to flag that section of video for easy retrieval at a later date. Activate Instant Recording 1.
SEARCH This chapter includes the following information: • Search Overview • Daylight Saving Time • Index Search • Preview Search • Graphic Search • Motion Search
SEARCH OVERVIEW The DVR has several options that allow the user to easily search through, and find, a particular section of video. From Motion/Sensor indexing to calendar views highlighting days with recorded video; the DVR is equipped to help the user quickly find a specific video or event. The following chapter describes how to use the DVR Search features.
Adjust the Brightness of an Image 1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time. 2. Move the Brightness slide bar to the right or left to adjust the brightness. 3. Reset the Brightness by moving the slider back to the center of the bar. Zooming in on an Image 1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time. 2.
PERFORMING A BASIC SEARCH There are several different types of searches that can be performed on the DVR. The most basic involves selecting the date, time, camera, and clicking play. 1. Click the Calendar button to select a date. 2. Select a time by clicking the up and down arrows to the right of the time display. 3. Click OK. 4. Select one or more cameras. 5. Click Play. Video can be played forwards, backwards, or frame-by-frame. PRINTING AN IMAGE 1.
SAVE TO JPG OR AVI The DVR can export single images in a JPG Image file format and save video clips in an AVI format. Both JPG and AVI file formats are the most commonly used graphical formats today. Virtually every computer offers some type of support for these file formats which make them the most ideal formats to use. JPG Optimized for compressing full-color or grayscale photographic images, JPG images are 24-bit (16.7 million color) graphics. Use JPG to export a single image or frame.
Bookmarks Use bookmarks to mark a video clip during a search. Export bookmarked data using the Clip Backup feature. 1. Perform a search for the desired video. 2. Stop playback at the beginning of the desired clip. 3. Right-click the video and select Start Bookmark. 4. Click the play button to continue playback. 5. Stop playback at the end of the desired clip. 6. Right-click the video at the desired end point and select End Bookmark. 7. Type a name to identify the bookmark in the Title box.
Single Clip Backup Along with the Save option, a single camera backup option is also included with the Surveillix software. The single Camera or Clip Backup allows the user to backup a single camera without hAVIng to backup multiple cameras at a given time. The Clip Backup option gives the users the ability to choose a backup time frame, choose a specific camera, add memos, and even make a copy for the Backup Viewer if needed. 1. From the Search screen, click Save. 2.
INDEX SEARCH Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows a user to perform a search based on criteria such as Sensor, Motion and Instant Record events Performing an Index Search 1. Click the Calendar button on the Search screen to select the date to search. 2. Click Index Search. 3. Select the cameras and sensors to include in the search. 4. Select the Select Time check box to define a specific period. 5.
PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment where an event, such as a theft, occurred. The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of the day. The search can then be further narrowed down into ten minute increments and one minute increments by selecting one of the images displayed. These example images show how the Preview Search functions.
Performing a Preview Search 1. Select a single camera by either turning off all cameras but one or double-clicking a displayed image. 2. Click Preview Search. 24 images display. If there is no recorded video during a portion of the day, “No Image” will be displayed where the image should be. 3. Refine the search by double-clicking on an image to select it. 6 images display. If needed, return to the previous 24-image view by right-clicking on an image. 4.
OBJECT SEARCH Object Search is a powerful search utility that is used to search a region on the video for any motion changes. Results are neatly displayed and can be viewed quickly. Performing an Object Search 1. Perform a Basic Search. See the instructions on Performing a Basic Search. 2. Select a single camera, either by turning off all cameras but one or by double-clicking a displayed image. 3. Click Object Search on the Search screen. 4.
MOTION SEARCH The Motion Search provides a dynamic display of the levels of motion in recorded video. Adjust the level of motion to only play clips of video at or above that level. Tip To enable motion data to be saved for Motion search, ensure that you select the following settings: On the Motion setup page under Motion Regions, select the Detect Detail Motion Area check box. On the General setup page under Display, select the Motion Detect on Continuous Recording check box.
SEARCH IN LIVE The Search in Live feature allows users to review events immediately while monitoring live video. Pause, rewind, and resume live video within seconds of an alarm event or suspicious activity. 1. Move the mouse cursor over the desired live video display on the Live Display screen. 2. Press the scroll button on the mouse. 3. The search in live Controls will display at the bottom of the image. 4. Use the controls to pause, rewind, move frame-by-frame or resume playing as desired.
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BACKING UP VIDEO DATA This chapter includes the following information: • Overview • Saving Video to a DVD • Saving Video from a Single Camera • Scheduling Regular Video Backup
BACKUP OVERVIEW The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the DVD-RW drive, Network Storage Locations, and External Hard Drives. The DVR can easily backup important video data to an internal or external media location. The most commonly used forms of this are CD-R/RWs, External USB or FireWire Hard Drives, and Network Drives. Every DVR comes equipped with a DVD-RW drive, USB port, and Network Adapter.
General Screen Overview The General Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period, or periods, to a specified storage location. Calendar Select Additional Drive/Folder Define Drive Priority Select Remote Network Location Hour / Minutes Recording data displays in hourly (24 horizontal columns) and 10-minute (6 vertical cells) segments. Green cells indicate time with recorded video. Red cells indicate time selected for backup.
Clip Screen Overview The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location Performing a Clip Backup 1. Click Backup on the Display screen. 2. Click the Clip tab at the top of the Backup Center window. 3. Set the Start Time and End Time under Time Setup. 4. Select the cameras to back up in the Channel Selection box. 5. Select the Backup Drive to save the backup video to. 6.
Scheduled Screen Overview The Scheduled Backup Screen is used for performing bulk backup of video recorded by all cameras for a selected period, on a regular scheduled basis (1-24 hours). The Scheduled Backup Screen is similar to the General Backup Screen. Performing a Scheduled Backup 1. Click Backup on the Display screen. 2. Click the Schedule tab at the top of the Backup Center window. 3. Select the blocks of time to back up using the Hour/Minute Grid.
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LAN / ISDN / PSTN CONNECTIONS This chapter includes the following information: • Overview • Configuring TCP/IP Settings • Connecting to a LAN • LAN / ISDN / PSTN Connections
LAN OVERVIEW The DVR can be easily connected to a Local Area Network (LAN) and uses Microsoft’s® powerful and secure Windows® XP Embedded operating system. This allows for easy and well-documented instructions on setting up LAN connections no matter what type of LAN you want to use. A LAN is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that allows one device to interact with any other on the network.
WEB VIEWER This chapter includes the following information: • Overview • Configuring the Web Viewer
WEB VIEWER OVERVIEW The DVR allows you to access video using Microsoft® Internet Explorer® 7. Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web DVR simultaneously. The Web Viewer is an easy, secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer. In order to log in to the DVR server, a user account must be made for the user.
Configuring the Server for Remote Connection 1. Click Setup on the main display screen. 2. Click Network. 3. Clear the Disable Remote Control check box. You should now be allowed to adjust port settings if necessary. NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on both the DVR and the Firewall. Contact the Network Administrator for more information. 4. Select the Web Viewer (iDVR) check box. 5. Click Apply. 6. Make sure a User account is created.
INCLUDED SOFTWARE SETUP This chapter includes the following information: • Emergency Agent Overview • Remote Software Overview • Digital Verifier • Backup Viewer
EMERGENCY AGENT OVERVIEW The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on the DVR. The video that streams across can be stopped, played forwards and backwards, in slow motion or real speed. The utility is loaded at startup and placed in the taskbar. It constantly monitors for a signal from the DVR.
Setup Window Network Port Indicates the port which the Emergency Agent uses to listen for incoming events. This number should be changed to the same number as is set in the Emergency Port in Network Settings on the DVR. Save Directory Sets the location that recorded video footage is saved to. Notice Options Configuration settings for activating an audible indicator or popup window when the Emergency Agent receives an event.
Add Items to Alarm Confirm List 1. From the Option menu, click Setup. 2. Type the desired text in the box below the Alarm Confirmation List. NOTE: The items in the Alarm Confirmation List will be available on a list under Status Setting in main Emergency Agent screen. 3. Click Add. 4. Click OK to save changes and close the window.
SEARCH ALARM WINDOW Video Display Play Controls Go to Next Event Go to Previous Event Alarm Event Information Export Quality It may be necessary to reduce the overall size of an AVI file; for example, to email to someone. AVI file sizes can be reduced by reducing the image quality. However, reducing the image quality causes the AVI video to appear more pixilated. When size is not an issue, setting quality to 100 is highly recommended.
REMOTE SOFTWARE OVERVIEW The DVR was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows you to view live video, search through archived video, export images and video clips and have virtually full Setup control. Surveillix Remote Software is Microsoft Vista® compatible.
Remote Software Setup Installing Remote Software 1. On the client computer, insert the Surveillix Software CD into the CD-ROM. The CD should play automatically. 2. When prompted, select the Install Remote Software option. Follow the installation instructions carefully. 3. When the software finishes installing, close any open installation windows. Create a New Remote Connection DVR Site List Import/Export saved configurations Selected Site Information 1.
Configuring the DVR In order to access the DVR remotely, the DVR Server must be setup to allow remote connections. Time Out Value Specifies a value (in seconds) to wait for a signal from the Surveillix Remote Client. If a signal is not received by that time, the connection is dropped. Center Port Used to transfer the connection data. Image Port Used to transfer the image data. Search Port Used to transfer the search data. Configuring the Server for Remote Connection 1. Enter Setup on the DVR.
DIGITAL VERIFIER OVERVIEW JPG images and AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature. Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any way. Included on the Software Installation DVD supplied with the DVR is the Digital Signature Verification program. This program can be installed on any computer and loads an image in question.
BACKUP VIEWER OVERVIEW The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved. This video cannot be read by any other viewer. The Backup Viewer operates essentially like the Search portion of the DVR software. For detailed explanations of these functions, refer to the chapter on Search Options in this manual.
SCS OVERVIEW SCS software is Network DVR Management Software; a powerful utility that allows 100 or more DVRs to be controlled using one computer. This software allows you to view live video, search saved video, edit and configure setup on each DVR, and import maps of buildings and other locations. The SCS software was specifically designed as an enterprise software solution.
APPENDIX The Appendix contains technical specifications for many of the NVS internal components
NVS SPECIFICATIONS 8 16 CPU Intel® CPU Storage (Hard Drive) 500 GB Standard / 4TB Max Storage MAX Up to 4 HDD with DVD±RW Operating System Microsoft® Windows® XP Embedded RAM 2GB Viewing Rate Recording Rate Resolution Image Compression 32 3 GB Max 480 PPS Dependant on Network Video Device Encoding Rate Recording resolutions dependent upon the resolutions the Network Camera supports Proprietary MJPEG 360x240 – 3~5k Average File Size 720x240 – 4~8k 720x480 – 7~12k Video Outputs Max PPS
