Toshiba Personal Computer TECRA A8 series / Satellite Pro A120 series Maintenance Manual TOSHIBA CORPORATION File Number 960-573 [CONFIDENTIAL]
Copyright © 2006 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein. Toshiba Personal Computer TECRA A8 series / Satellite Pro A120 series Maintenance Manual First edition June 2006 Disclaimer The information presented in this manual has been reviewed and validated for accuracy.
Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer TECRA A8 series / Satellite Pro A120 series. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field. SAFETY PRECAUTIONS Four types of messages are used in this manual to bring important information to your attention. Each of these messages will be italicized and identified as shown below.
The manual is divided into the following parts: Chapter 1 Hardware Overview describes the TECRA A8 series / Satellite Pro A120 series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service. Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs.
Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM) Keys Keys are used in the text to describe many operations. The key top symbol as it appears on the keyboard is printed in boldface type.
Table of Contents Chapter 1 Hardware Overview 1.1 Features ...................................................................................................................... 1-1 1.2 2.5-inch Hard Disk Drive......................................................................................... 1-14 1.3 Keyboard.................................................................................................................. 1-16 1.4 Optical Drive.................................................
Chapter 3 Tests and Diagnostics 3.1 The Diagnostic Test ................................................................................................... 3-1 3.2 Executing the Diagnostic Test ................................................................................... 3-4 3.3 Setting of the hardware configuration ....................................................................... 3-9 3.4 Heatrun Test.......................................................................................
Chapter 4 Replacement Procedures 4.1 General....................................................................................................................... 4-1 4.2 Battery pack ............................................................................................................... 4-8 4.3 PC card..................................................................................................................... 4-10 4.4 SD card.........................................................
Appendices Appendix A Handling the LCD Module ........................................................................... A-1 Appendix B Board Layout ................................................................................................ B-1 Appendix C Pin Assignments............................................................................................ C-1 Appendix D Keyboard Scan/Character Codes ..................................................................
x [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
Chapter 1 Hardware Overview [CONFIDENTIAL]
1 Hardware Overview 1-ii [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
1 Hardware Overview Chapter 1 Contents 1.1 Features.......................................................................................................................1-1 1.2 2.5-inch Hard Disk Drive .........................................................................................1-14 1.3 Keyboard ..................................................................................................................1-16 1.4 Optical Drive .......................................................
1 Hardware Overview Figures Figure 1-1 Front of the computer .....................................................................................1-5 Figure 1-2 System unit configuration...............................................................................1-6 Figure 1-3-1 System unit block diagram (Intel chipset model)...........................................1-7 Figure 1-3-2 System unit block diagram (ATI chipset model) ...........................................1-7 Figure 1-4 2.
1.1 Features 1 1 Hardware Overview Features 1.1 Features The Toshiba TECRA A8 series / Satellite Pro A120 series Personal Computer uses advanced Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage and high reliability. This computer incorporates the following features. There some models and options according to BTO system. Refer to the Parts List for the configuration of each model and options.
1 Hardware Overview 1.1 Features Memory Two DDR2-533/DDR2-667 SDRAM slots. Memory modules can be installed to provide a maximum of 4GB (Intel Chipset model) or 2GB (ATI Chipset model). Memory modules are available in 256MB, 512MB, 1024MB and 2048MB sizes. HDD The computer has a 2.5-inch SATA HDD. The following capacities are available. • 40/60/80/100/120 GB USB FDD A 3.5-inch USB FDD accommodates 2HD (1.44MB) or 2DD (720KB) disks.
1.1 Features 1 Hardware Overview Universal Serial Bus (USB2.0) Three USB ports are provided. The ports comply with the USB2.0 standard. IEEE 1394 port The computer comes with one IEEE 1394 port. It enables high-speed data transfer directly from external devices such as digital video cameras.
1 Hardware Overview 1.1 Features Internal LAN/ Internal modem The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASET), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). The computer contains a MDC, enabling data and fax communication. Bluetooth The computer is equipped with Bluetooth (V2.0+EDR) communications standard enable wireless connection between electronic devices such as computers and printers.
1.1 Features 1 Hardware Overview The front of the computer is shown in figure 1-1.
1 Hardware Overview 1.1 Features The system unit configuration is shown in figure 1-2.
1.1 Features 1 Hardware Overview Figure 1-3-1, 1-3-2 is a block diagram of the system unit.
1 Hardware Overview 1.1 Features The system unit is composed of the following major components: Processor Intel® CoreTM Duo Processor (dual core), Intel® CoreTM Solo Processor (single core) or Intel® Celeron® M Processor is mounted. Intel® CoreTM Duo Processor: Speed 1.66GHz (T2300E) 1.66GHz (T2300) 1.83GHz (T2400) 2.00GHz (T2500) 2.16GHz (T2600) 2.33GHz (T2700) – Integrated L1 cache memory of 64KB (32KB +32KB) – Integrated L2 cache memory of 2MB – Processor bus speed: 667MHz – Core voltage: 1.300 to 1.
1.1 Features 1 Hardware Overview Memory Two memory slots capable of accepting DDR2-SDRAM 256MB, 512MB, 1024MB or 2048MB memory modules for a maximum of 4GB (Intel Chipset model) or 2GB (ATI Chipset model). • 200-pin Small Outline DIMM • 1.8V operation • PC2-4200(DDR2-533)/PC2-5300(DDR2-667) support BIOS ROM • 8Mbits of flash memory are used.
1 Hardware Overview 1.1 Features – PCI Express interface – A-Link Express – Supports ICH – Power management South Bridge • Intel ICH7-M: – DMI(Direct Media Interface) – PCI Express I/F (4 ports) – PCI Bus I/F Rev2.3 (6 PCI REQ/GNT Pairs) – Integrated Serial ATA Host Controller (2 Prots,150MB/S) – Integrated IDE Controller (Ultra ATA 100/66/33) – AC’97 2.3 codecs – Intel High Definition controller (Azalia) – USB 1.1/2.0 Controller 8 ports – Built-in LAN controller (WfM 2.0 & IEEE 802.
1.1 Features 1 Hardware Overview − USB host interface with support for 8 USB ports; 2 OHCI host controllers; 1 EHCI high-speed USB 2.0 Host Controller − Integrated LAN Controller − System Management Bus (SM Bus) Specification, Version 2.0 with additional support for I2C devices − Intel High Definition Audio Interface − Supports Audio Codec ’97, Revision 2.
1 Hardware Overview 1.1 Features VGA Graphics interface in North Bridge (Intel 945GM/ATI RC420MB) is used. Sound Controller • Sound controller built in the South Bridge (Intel ICH7-M/ATI SB450) + ALC262, AN12941A. − Internal stereo speakers − Volume control − Stereo headphone jack − External microphone jack Modem Controller • Askey-made one MDC is used. • This controller has the following functions: – One RJ11 port – V.92 (V.
1.1 Features 1 Hardware Overview Internal LAN • Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T) (only Intel chipset model) is used. – Controller Gigabit Ethernet: Gigabit Intel Vidaria Ethernet/Fast Ethernet: ReaLTek RTL 8100CL – One RJ45 port – Supports WOL – Supports LED Wireless LAN • Intel made or Askey made wireless LAN card in the PCI Express Mini card slot − Supports 802.
1 Hardware Overview 1.2 1.2 2.5-inch Hard Disk Drive 2.5-inch Hard Disk Drive The removable HDD is a random access non-volatile storage device. It has a non-removable 2.5-inch magnetic disk and mini-Winchester type magnetic heads. The computer supports a 40GB, 60GB, 80GB, 100GB or 120GB. The HDD is shown in figure 1-4. Specifications are listed in Table 1-1. Figure 1-4 2.5-inch HDD Table 1-1 2.
1.2 2.5-inch Hard Disk Drive 1 Hardware Overview Table 1-1 2.5-inch HDD specifications (2/2) Specifications Items Outline dimensions Width (mm) Height (mm) Depth (mm) Weight (g) Storage size (formatted) HITACHI GST HITACHI GST HITACHI GST HITACHI GST G8BC00029410 G8BC00029610 G8BC00029810 G8BC00029A10 69.85±0.25 9.5±0.2 100.2±0.25 102 max. 95 max. 40GB 60GB Speed (RPM) 80GB 100GB 5,400 Data transfer rate To/From media To/From host 493 Mb/s max. 1.
1 Hardware Overview 1.3 1.3 Keyboard Keyboard The keyboard is mounted 84(US)/85(UK) keys that consist of character key and control key. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure 1-5 is a view of the keyboard. See Appendix E about a layout of the keyboard.
1.4 Optical Drive 1.4 1 Hardware Overview Optical Drive 1.4.1 CD-ROM Drive The CD-ROM drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD-ROM. The specifications of the CD-ROM are described in Table 1-3. Table 1-2 CD-ROM drive specifications Item Specifications TEAC G8CC0002R520 Outline dimensions Width (mm) 128 (excluding projections) Height (mm) 12.7(excluding projections) Depth (mm) 129.
1 Hardware Overview 1.4 Optical Drive 1.4.2 DVD-ROM Drive The DVD-ROM drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD-ROM, DVD-ROM. The specifications of the DVD-ROM are described in Table 1-3. Table 1-3 DVD-ROM drive specifications Item Specifications TEAC G8CC0002E520 Outline dimensions Width (mm) 128 (excluding projections) Height (mm) 12.7(excluding projections) Depth (mm) 129.
1.4 Optical Drive 1 Hardware Overview 1.4.3 DVD-ROM & CD-R/RW Drive The DVD-ROM & CD-R/RW drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15inch) CD-ROM, DVD-ROM and CD-R/RW. The specifications of the DVD-ROM & CD-R/RW drive are described in Table 1-4. Table 1-4 DVD-ROM & CD-R/RW drive specifications Item Specifications MATSUSHITA G8CC0002J520 Outline dimensions Width (mm) 128 (excluding projections) Height (mm) 12.
1 Hardware Overview 1.4 Optical Drive 1.4.4 DVD-Super Multi Drive The DVD Super Multi drive accommodates either 12 cm (4.72-inch) or 8 cm (3.15-inch) CD-ROM, DVD-ROM, CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, DVDRAM, DVD-R DL and DVD+R DL. The specifications are listed in Table 1-5. Table 1-5 DVD Super Multi drive specifications Item Specifications MATSUSHITA G8CC0002T520 Outline dimensions Width (mm) 128 (excluding projections) Height (mm) 9.5 (excluding projections) Depth (mm) 129.
1.5 TFT Color Display 1.5 1 Hardware Overview TFT Color Display The TFT color display consists of 15.4-inch WXGA LCD module and FL inverter board. 1.5.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 16M colors with 1,200 x 800 resolution. The VGA in North Bridge can control internal and external WXGA support displays simultaneously. Figure 1-6 shows a view of the LCD module and Table 1-6 lists the specifications.
1 Hardware Overview Item 1.5 TFT Color Display Specifications 15.4-inch WXGA TFT (SAMSUNG G33C0003F110) Number of Dots 1,280(W) x 800(H) Dot spacing (mm) 0.258(H) x 0.258(V) Display range (mm) 331.2(H) x 207.0(V) Item Specifications 15.4inch WXGA TFT (SAMSUNG G33C0003H110) 1-22 Number of Dots 1,280(W) x 800(H) Dot spacing (mm) 0.258(H) x 0.258(V) Display range (mm) 331.2(H) x 207.
1.5 TFT Color Display 1.5.2 1 Hardware Overview FL Inverter Board The FL inverter board supplies a high frequency current to illuminate the LCD module. Table 1-7 lists the FL inverter board specifications. Table 1-7 FL inverter board specifications Item Specifications G71C00011221 Input Output Voltage (VDC) 5 Power (W) 7 Voltage (Vrms) 750 Current (mArms) 6.
1 Hardware Overview 1.6 1.6 Power Supply Power Supply The power supply supplies many different voltages to the system board and performs the following functions: 1. Judges that the DC power supply (AC adapter) is connected to the computer. 2. Detects DC output and circuit malfunctions. 3. Controls the display of battery icon and DC IN icon. 4. Turns the battery charging system on and off and detects a fully charged battery. 5. Turns the power supply on and off. 6.
1.6 Power Supply 1 Hardware Overview Table 1-8-1 Power supply output rating (Intel chipset model) Power supply Name Voltage [V] Power OFF (Suspend mode) Power OFF (Boot mode) No battery No No No CPU No No No No Object PTV 1.500 0.300 1.05 1R5-P1V 1.5 No No 1R8-B1V 1.8 Yes No No CPU, GMCH, ICH7-M CPU, GMCH, ICH7-M, PCI-e Mini Card GMCH, DDR2-SDRAM 1R8-P1V 1.8 Yes No No GPU, VRAM 2R5-P2V 2.5 No No No GMCH, ICH7-M LAN2R5-E2V 2.5 Yes Yes / No No LAN MR0R9-B0V 0.
1 Hardware Overview 1.6 Power Supply Table 1-8-2 Power supply output rating (ATI chipset model) (1/2) Power supply Voltag e[V] Power OFF (Suspend mode) Power OFF (Boot mode) No batter y PPV 1.500 0.300 No No No PTV 1.05 No No No 1R5-P1V 1.5 No No No Name Object CPU CPU, South Bridge, North Bridge CPU, PCI-e Mini Card 1R2-P1V 1.2 No No No North Bridge 1R8-B1V 1.8 Yes No No 1R8-P1V 1.8 Yes No No AL1R8P1V 1.
1.6 Power Supply 1 Hardware Overview Table 1-8-2 Power supply output rating (ATI chipset model)(2/2) Power supply Voltag e[V] Power OFF (Suspend mode) Power OFF (Boot mode) No batter y M5V 5 Yes Yes No LED MCV 5 Yes Yes No PSC FL-P5V 5 No No No FL-Inverter Name Object PNL-P3V 3.3 No No No LCD DDC-P5V 5 No No No CRT IF-P5V 5 No No No Docker SND-P5V 5 No No No AMP, Sound Power MCVCCA-PYV 3.
1 Hardware Overview 1.7 1.7 Batteries Batteries The computer has two types of batteries as follows: Main battery Real Time Clock (RTC) battery The battery specifications are listed in Table 1-9. Table 1-9 Battery specifications Battery name Material Output voltage Capacity G71C0004HC10/B10 Li-Ion 10.8 V 4,400 mAh G71C0002NC10/B10 G71C00036C10/B10 Li-Ion 10.8 V 3,600 mAh 2.4 V 16 mAh 3.6 V 16 mAh 3.
1.7 Batteries 1 Hardware Overview Charge is stopped in the following cases. 1. The main battery is fully charged. 2. The main battery is removed. 3. Main battery or AC adapter voltage is abnormal. 4. Charging current is abnormal. Data preservation time When turning off the power in being charged fully, the preservation time is as following Table 1-11.
1 Hardware Overview 1.8 1.8 AC Adapter AC Adapter The AC adapter is used to charge the battery. Table 1-13 lists the AC adapter specifications. Table 1-13 AC adapter specifications Parameter Specification G71C0004A510(3-pin) / G71C0002SC10(2-pin) Power 60W (Peak 75W) Input voltage Input frequency Input current 1-30 100V/240V 50Hz to 60Hz 1.
Chapter 2 Troubleshooting Procedures [CONFIDENTIAL]
2 Troubleshooting Procedures 2-ii [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
2 Troubleshooting Procedures Chapter 2 Contents 2.1 Troubleshooting..........................................................................................................2-1 2.2 Troubleshooting Flowchart ........................................................................................2-3 2.3 Power Supply Troubleshooting ..................................................................................2-7 2.4 System Board Troubleshooting ...................................................
2 Troubleshooting Procedures Figures Figure 2-1 Troubleshooting flowchart ................................................................................2-4 Figure 2-2 A set of tool for debug port test.......................................................................2-24 Tables Table 2-1 Battery icon .......................................................................................................2-7 Table 2-2 DC IN icon ....................................................................
2.1 Troubleshooting 2 Troubleshooting Procedures 2 2.1 Troubleshooting Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. The FRUs covered are: 1. 2. 3. 4. 5. Power Supply System Board USB Floppy Disk Drive Hard Disk Drive Keyboard/Touch pad 6. 7. 8. 9. 10. Display Optical Drive Modem LAN Bluetooth 11. 12. 13. 14.
2 Troubleshooting Procedures 2.1 Troubleshooting There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is described in the figure as line. (2) Pin connection is described in the figure as arrow.
2.2 Troubleshooting Flowchart 2.2 2 Troubleshooting Procedures Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide for determining which FRU malfunctions. Before going through the flowchart steps, check the following: Ask the user if a password is registered and, if it is, ask him or her to enter the password. Make sure that Windows® XP preinstalled by Toshiba is installed on the hard disk. Operating systems not preinstalled by Toshiba can cause the computer malfunction.
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2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart If the diagnostics program cannot detect an error, the problem may be intermittent. The Running Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error, then perform the appropriate troubleshooting procedures as follows: 1.
2.3 Power Supply Troubleshooting 2.3 2 Troubleshooting Procedures Power Supply Troubleshooting The power supply controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed.
2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Table 2-2 DC IN icon DC IN icon Power supply status Lights green DC power is being supplied from the AC adapter. Flashes orange There is a problem with the power supply. *1 Doesn’t light Any condition other than those above. *1 When the Power Supply Controller (PSC) detects a malfunction, the DC IN icon blinks orange. It shows an error code. When the icon is blinking, perform the following procedure. 1.
2.3 Power Supply Troubleshooting Procedure 2 2 Troubleshooting Procedures Error Code Check If the power supply microprocessor detects a malfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below. Start Off for 2 seconds Error code (8 bit) “1” On for one second “0” On for half second Interval between data bits Off for half second The error code begins with the least significant digit. Example: Error code 11h (Error codes are given in hexadecimal format.
2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting AC Adaptor Error code Meaning 10h AC Adaptor output voltage is over 16.5V. 11h CommonDock voltage is over 16.5V. 12h Current from the DC power supply is over 7.00A. 13h Current from the DC power supply is over 0.5A when there is no load. 14h Correction value of 0[A] is out of designed value. 1st Battery Error code Meaning 22h 1st battery discharge current over 0.5A when there is no load.
2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures E5V output Error code Meaning 50h E5V voltage is over 6.00V when the computer is powered on/off. 51h E5V voltage is under 4.50V when the computer is powered on. 52h E5V voltage is under 4.50V when the computer is booting up. 54h E5V voltage is under 4.50V when EV power is maintained and OUTV1=EV is designated. E3V output Error code Meaning 60h E3V voltage is over 3.96V when the computer is powered on/off.
2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting PPV output Error code Meaning 90h PPV voltage is over 1.80V when the computer is powered on/off. 91h PPV voltage is under 0.32V when the computer is powered on. 92h PPV voltage is under 0.32V when the computer is booting up. PTV output Error code Meaning A0h PTV voltage is over 1.26V when the computer is powered on/off. A1h PTV voltage is under 0.89V when the computer is powered on. A2h PTV voltage is under 0.
2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures PTV output Error code Meaning E0h PTV voltage is over 1.26V when the computer is powered on/off. E1h PTV voltage is under 0.89V when the computer is powered on. E2h PTV voltage is under 0.89V when the computer is booting up. Miscellaneous Error code F0h Meaning The sub clock does not oscillate.
2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Compare the patterns in the hexadecimal error code to the tables below. AC Adaptor Error code Meaning 10h AC Adaptor output voltage is over 16.5V. 11h CommonDock voltage is over 16.5V. 12h Current from the DC power supply is over 7.00A. 13h Current from the DC power supply is over 0.5A when there is no load. 14h Correction value of 0[A] is out of designed value.
2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures E5V output Error code Meaning 50h E5V voltage is over 6.00V when the computer is powered on/off. 51h E5V voltage is under 4.50V when the computer is powered on. 52h E5V voltage is under 4.50V when the computer is booting up. 54h E5V voltage is under 4.50V when EV power is maintained and OUTV1=EV is designated. E3V output Error code Meaning 60h E3V voltage is over 3.96V when the computer is powered on/off.
2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting PPV output Error code Meaning 90h PPV voltage is over 1.80V when the computer is powered on/off. 91h PPV voltage is under 0.32V when the computer is powered on. 92h PPV voltage is under 0.32V when the computer is booting up. PTV output Error code Meaning A0h PTV voltage is over 1.26V when the computer is powered on/off. A1h PTV voltage is under 0.89V when the computer is powered on. A2h PTV voltage is under 0.
2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures PTV output Error code Meaning E0h PTV voltage is over 1.26V when the computer is powered on/off. E1h PTV voltage is under 0.89V when the computer is powered on. E2h PTV voltage is under 0.89V when the computer is booting up. Miscellaneous Error code F0h Check 2 Meaning The sub clock does not oscillate.
2 Troubleshooting Procedures Procedure 3 2.3 Power Supply Troubleshooting Connection Check The power supply wiring diagram is shown below: Any of the connectors may be disconnected. Perform Check 1. Check 1 Disconnect the AC power cord from the wall outlet. Check the power cable for breaks. If the power cord is damaged, connect a new AC power cord. If there is no damage, go to Check 2.
2.3 Power Supply Troubleshooting Procedure 4 2 Troubleshooting Procedures Charge Check Check 1 Make sure the AC adaptor and AC power cord are firmly plugged into the DC IN socket and the wall outlet. If these cables are connected correctly, replace the AC adaptor (and/or AC power cord, if necessary). Check 2 Make sure the battery is properly installed. If the battery is properly installed, go to Check 3. Check 3 The battery pack may be completely discharged.
2 Troubleshooting Procedures Procedure 5 2.3 Power Supply Troubleshooting Replacement Check The system board processor module may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures. Check the connection between the AC adaptor and system board and connection. After checking the connections, perform the following Check 1: When AC adapter is connected: Check 1 AC adapter may be faulty. Replace the AC adapter with a new one.
2.4 System Board Troubleshooting 2.4 2 Troubleshooting Procedures System Board Troubleshooting This section describes how to determine if the system board and CPU are defective or not functioning properly. Start with Procedure 1 and continue with the other procedures as instructed.
2 Troubleshooting Procedures Procedure 1 2.4 System Board Troubleshooting Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it. If an error message is shown on the display, perform Check 1. If there is no error message, go to Procedure 2. If Windows XP is properly loaded, go to Procedure 3.
2.4 System Board Troubleshooting Check 3 2 Troubleshooting Procedures The IRT checks the system board. When the IRT detects an error, the system stops or an error message appears. If one of the following error messages (1) through (15), (20) or (21) appears, go to Procedure 4. If the error message (16) appears, go to the Keyboard Troubleshooting Procedures in Section 2.7. If the error message (17) or (18) appears, go to the HDD Troubleshooting Procedures in Section 2.6.
2 Troubleshooting Procedures Procedure 2 2.4 System Board Troubleshooting Debugging Port Check (Boot Mode) Check the D port status by a debug port test. The tool for debug port test is shown below. Figure 2-2 A set of tool for debug port test The test procedures are follows: 1. Connect the debug port test cable to the connector CN3490 of the system board. For disassembling to connect the test cable, refer to Chapter 4. 2. Connect the debug port test cable and RS-232C cross-cable to the test board. 3.
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2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-4-1 Debug port (Boot mode) error status (2/9) D port status F009 Inspection items Details Saving key scan code Setting of TASK_1ms_TSC FAN control Clears mute Initialization of sound Sets the volume to max.
2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-4-1 Debug port (Boot mode) error status (3/9) D port status (F100) Inspection items Initialization of H/W (before DRAM recognition) Details Initialization of MCH Initialization of ICH.D30.Func0 Initialization of ICH.D31.Func0 Initialization of ICH.D31.Func1 Initialization of USB. Controller Initialization of ICH.D31.
2 Troubleshooting Procedures 2.
2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-4-1 Debug port (Boot mode) error status (5/9) D port status (F106) Inspection items Check of CMOS default check Details (When there is bad battery or bad checksum (ROM,CMOS), executes default setting.
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2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-4-2 Debug port (Boot mode) error status (5/9) D port status (F106) Inspection items Check of CMOS default check Details (When there is bad battery or bad checksum (ROM, CMOS), executes default setting.
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2.4 System Board Troubleshooting Procedure 3 2 Troubleshooting Procedures Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. Refer to Chapter 3, Tests and Diagnostics, for more information on how to perform these tests. 1. System test 2. Memory test 3. Keyboard test 4. Display test 5. Floppy Disk test 6. Async test 7. Hard Disk test 8. Real Timer test 9. NDP test 10. Expansion test 11. CD-ROM/DVD-ROM test 12. Only One test 13. Wireless LAN test 14.
2 Troubleshooting Procedures Procedure 4 2.4 System Board Troubleshooting Replacement Check The system board connectors may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and replace it.
2.5 USB FDD Troubleshooting 2.5 2 Troubleshooting Procedures USB FDD Troubleshooting This section describes how to determine if the USB FDD is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.
2 Troubleshooting Procedures Procedure 2 2.5 USB FDD Troubleshooting Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. Floppy disk drive test error codes and their status names are listed in Table 2-5. Make sure the floppy disk is formatted correctly and that the write protect tab is disabled.
2.5 USB FDD Troubleshooting Procedure 3 2 Troubleshooting Procedures Connector Check and Replacement Check The USB FDD is connected to the System Board. Check 1 When using the USB port, make sure the USB FDD cable is firmly connected to CN4612, CN4611 or CN4610 on the System. If any of the connections are loose, reconnect firmly and repeat Procedure 2. If any of the connections is damaged, or there is still an error, go to Check 2. Check 2 The USB FDD or USB FDD cable may be defective or damaged.
2 Troubleshooting Procedures 2.6 HDD Troubleshooting 2 2.6 HDD Troubleshooting This section describes how to determine if the HDD is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.
2.6 HDD Troubleshooting Procedure 2 2 Troubleshooting Procedures Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. When the test detects an error, an error message is displayed on the screen. Make sure no floppy disk is in the USB FDD. Turn on the computer and check the message on the screen. When an OS starts from the 2.5” HDD, go to Procedure 3. Otherwise, start with Check 1 below and perform the other checks as instructed.
2 Troubleshooting Procedures Procedure 3 2.6 HDD Troubleshooting Format Check The computer’s HDD is formatted using the DOS FORMAT program or the physical format program of the test program. To format the HDD, start with Check 1 below and perform the other steps as required. Refer to the DOS Manual for the operation of DOS. For the format by the test program, refer to the Chapter 3. Check 1 Format the 2.5” HDD using DOS FORMAT command. Type as FORMAT C: / S/U. If the 2.
2.6 HDD Troubleshooting Procedure 4 2 Troubleshooting Procedures Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about the HDD test program. If an error is detected during the HDD test, an error code and status will be displayed. Replace the HDD with a new one following the instructions in Chapter 4, Replacement Procedures.
2 Troubleshooting Procedures Procedure 5 2.6 HDD Troubleshooting Connector Check and Replacement Check The HDD may be disconnected, or the HDD, HDD cable or system board may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: Check 1 Make sure the HDD is firmly connected to CN1850 on the system board. If any of the connections are loose, reconnect firmly and repeat Procedure 1.
2.7 Keyboard and Touch pad Troubleshooting 2.7 2 Troubleshooting Procedures Keyboard and Touch pad Troubleshooting To determine if the computer’s keyboard or touch pad is functioning properly, perform the following procedures. Start with Procedure 1 and continue with the other procedures as instructed.
2 Troubleshooting Procedures Procedure 2 2.7 Keyboard and Touch pad Troubleshooting Connector Check and Replacement Check The keyboard, touch pad or sensor/switch board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: 1. If the keyboard malfunctions, start with Check 1. 2. If the touch pad malfunctions, start with Check 3. 3. If the SW membrane malfunctions, start with Check 6.
2.7 Keyboard and Touch pad Troubleshooting 2 Troubleshooting Procedures Check 5 The touch pad cable may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still exists, perform Check 8. Check 6 Make sure the SW cable is firmly connected to CN9721 on the system board. If the connection is loose, reconnect firmly go to procedure 1. If there is still an error, go to Check 7. Check 7 The SW membrane may be damaged.
2 Troubleshooting Procedures 2.8 2.8 Display Troubleshooting Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Cable Check Procedure 3: Replacement Check Procedure 1 Diagnostic Test Program Execution Check The Display Test program is stored on the computer’s Diagnostics disk.
2.8 Display Troubleshooting Procedure 3 2 Troubleshooting Procedures Replacement Check The FL, FL inverter board, LCD module, and system board are connected to display circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures. Check 1 Replace the display cable (FL cable and LCD cable) with a new one following the instructions in Chapter 4, Replacement Procedures and test the display again. If the problem still exists, perform Check 2.
2 Troubleshooting Procedures 2.9 2.9 Optical Drive Troubleshooting Optical Drive Troubleshooting This section describes how to determine if the optical drive (DVD-ROM&CD-R/RW or DVD Super Multi drive) is functioning properly. Perform the steps below starting with Procedure 1 and continue with the other procedures as required.
2.9 Optical Drive Troubleshooting Procedure 2 2 Troubleshooting Procedures Connector Check and Replacement Check The optical drive (DVD-ROM&CD-R/RW or DVD Super Multi drive) is connected to the system board. The connectors may be disconnected from the system board or may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: Check 1 Make sure the drive to test is firmly connected to CN1810 on the system board.
2 Troubleshooting Procedures 2.10 Modem Troubleshooting 2.10 Modem Troubleshooting This section describes how to determine if the computer’s modem is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.
2.10 Modem Troubleshooting Procedure 2 2 Troubleshooting Procedures Connector Check and Replacement Check The Modem is installed as a MDC (Modem Daughter Card). If the modem malfunctions, there may be a bad connection between the MDC and the system board. Or the MDC, system board or their connectors might be damaged.
2 Troubleshooting Procedures 2.11 LAN Troubleshooting 2.11 LAN Troubleshooting This section describes how to determine if the computer’s LAN is functioning properly. Perform the steps below starting with Procedure 1 and continue with the other procedures as required.
2.12 Bluetooth Troubleshooting 2 Troubleshooting Procedures 2.12 Bluetooth Troubleshooting This section describes how to determine if the computer’s Bluetooth is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.
2 Troubleshooting Procedures Procedure 2 2.12 Bluetooth Troubleshooting Connection Check The Bluetooth function wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure that the wireless communication switch is “On”. If the switch is “Off”, turn it “On”. If the problem still occurs, perform Check 2.
2.13 Wireless LAN Troubleshooting 2 Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting This section describes how to determine if the computer’s Wireless LAN is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.
2 Troubleshooting Procedures Procedure 2 2.13 Wireless LAN Troubleshooting Antenna Connection Check The wireless LAN wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure the wireless LAN card is firmly connected to CN2600 on the system board. If the connector is disconnected, connect it firmly and go to Procedure 1.
2.14 Sound Troubleshooting 2 Troubleshooting Procedures 2.14 Sound Troubleshooting NOTE: On the Operation Systems other than Windows/Vivace, sounds come form the internal speaker, even if a headphone connected. This section describes how to determine if the computer’s sound functions are functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.
2 Troubleshooting Procedures Procedure 2 2.14 Sound Troubleshooting Connector Check The sound function-wiring diagram is shown below: Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: 1. If the stereo speakers do not work correctly, perform Check 1. 2. If the headphone does not work correctly, perform Check 2. 3. If the microphones do not work correctly, perform Check 3.
2.14 Sound Troubleshooting Procedure 3 2 Troubleshooting Procedures Replacement Check Check 1 If the stereo speakers do not sound properly, the right or left speaker may be defective or damaged. Replace it with a new one. If the stereo speakers still do not work properly, go to Check 2. Check 2 If the headphone or external microphone does not sound properly, the system board may be defective or damaged. Replace the system board with a new one.
2 Troubleshooting Procedures 2.15 SD card Slot Troubleshooting 2.15 SD card Slot Troubleshooting This section describes how to determine if the computer’s SD card functions are functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Check on Windows XP Procedure 2: Connector Check and Replacement Check Procedure 1 Check on Windows XP Insert a SD card into the slot.
2.16 Fingerprint sensor Troubleshooting 2 Troubleshooting Procedures 2.16 Fingerprint sensor Troubleshooting CAUTION: To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the management authority. If the password has been set to log on, ask the Log-ON password to the user. To check if the Fingerprint sensor works correctly or not, follow the troubleshooting procedures below as instructed.
2 Troubleshooting Procedures Procedure 1 2.16 Fingerprint sensor Troubleshooting Setting Windows Log-ON password 1. Open [User Account] from [Control Panel]. 2. Click [User Account]. 3. Click the icon of the account (user’s name) that you want to set the password. 4. Click “Create Account”. 5. Type a password in “Type a new password”. 6. Press Tab key. 7. Type the password again. 8. Click “Create Password” button. 9.
2.16 Fingerprint sensor Troubleshooting 2 Troubleshooting Procedures [User's Passport] appears in “Enter your password”. Click [Next]. When the finger print has been enrolled, [User’s Password] appears. Slide your finger enrolled or type the password. Click [Next]. 4. Type the Windows logon password in “Enter your password” and click [Next]. [User’s Password] appears.
2 Troubleshooting Procedures 2.16 Fingerprint sensor Troubleshooting 5. Confirm that the box of [Run interactive tutorial] is checked (when proceeding wit seeing Tutorial) and click [Next]. 6. Watch the Video carefully, click [Next].
2.16 Fingerprint sensor Troubleshooting 2 Troubleshooting Procedures 7. Put lightly your finger on the fingerprint sensor at the right side of the touchpad and slide your finger toward you. Slide your finger four times. Four boxes are filled with fingerprints. At this time, when you click the [Replay video], you can watch the video that you have watched in Procedure 6.
2 Troubleshooting Procedures 2.16 Fingerprint sensor Troubleshooting When you have failed in any time of four times reading and want to practice again, click [Try again]. When you have fully succeeded in four times of reading, the message of “Fully succeeded” appears. 8. Click [Next]. The display of [User’s Fingers] 9. Click the box you want to enroll.
2.16 Fingerprint sensor Troubleshooting 2 Troubleshooting Procedures Put lightly the first joint of your finger you want to enroll on the fingerprint sensor and slide your finger toward you. Enroll your finger three times. Every time your finger has been successfully enrolled, one box is checked. When your finger has been successfully enrolled three times, the message of “Succeeded” appears.
2 Troubleshooting Procedures 2.16 Fingerprint sensor Troubleshooting 13. Type a backup password two times in the following display. (This password is different from the password of Windows logon.) 14. Click [Next]. The [Finish] display appears. 15. Click [Finish], “Welcome” display appears.
2.16 Fingerprint sensor Troubleshooting Procedure 3 2 Troubleshooting Procedures Authentication of fingerprint 1. Turn on the computer to start up Windows. 2. In the Windows logon window, put lightly the first joint of your finger registered and slide your finger toward you. When authenticated, [Success] is displayed in the fingerprint authentication display. When not authenticated well, warning message appears.
2 Troubleshooting Procedures Procedure 4 2.16 Fingerprint sensor Troubleshooting Connector Check and Replacement Check The Fingerprint sensor cable is connected to the connector CN9540 on the Fingerprint sensor board and connector CN9700 on the system board. Check 1 Check the Fingerprint sensor cable is firmly connected to the connector CN9540 on the Fingerprint sensor board and connector CN9700 on the system board. If not, connect it firmly.
Chapter 3 Tests and Diagnostics [CONFIDENTIAL]
3 Tests and Diagnostics 3 3-ii [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
3 Tests and Diagnostics Chapter 3 3.1 3.2 Contents The Diagnostic Test ................................................................................................... 3-1 3.1.1 Diagnostics menu ................................................................................. 3-1 3.1.2 H/W (Hardware) initial information setting tool.................................. 3-3 3.1.3 Heatrun test program............................................................................
3 Tests and Diagnostics 3.21 3.22 3.23 3.24 3.25 3.26 Head Cleaning.......................................................................................................... 3-47 3.21.1 Function Description .......................................................................... 3-47 3.21.2 Operations .......................................................................................... 3-47 Log Utilities ......................................................................................
3 Tests and Diagnostics 3.30 SETUP ..................................................................................................................... 3-90 3.30.1 Function Description .......................................................................... 3-90 3.30.2 Accessing the SETUP Program.......................................................... 3-92 Tables Table 3-1 Subtest names ....................................................................................................
3 Tests and Diagnostics 3-vi [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
3.1 The Diagnostic Test 3 Tests and Diagnostics 3 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Programs are stored on some Diagnostic Disks. There are Service Program Modules (DIAGNOSTIC MENU) and the Test Program Modules (DIAGNOSTIC TEST MENU) on the Diagnostic Disk.
3 Tests and Diagnostics 3.1 The Diagnostic Test NDP TEST EXPANSION TEST CD-ROM/DVD-ROM TEST Other tests are: Wireless LAN TEST (Wireless LAN TEST disk) LAN/Modem/Bluetooth/IEEE1394 TEST (LAN/Modem/Bluetooth/IEEE1394 TEST disk) Sound TEST (Sound TEST disk) You will need the following equipment to perform some of the Diagnostic test programs.
3.1 The Diagnostic Test 3 Tests and Diagnostics 3.1.2 H/W (Hardware) initial information setting tool The H/W initial information setting tool consists of the following programs. Initial configuration DMI information save DMI information recovery System configuration display E2PROM test (MAC/GUID/DMI) You will need the following equipment to perform some of the programs. The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts automatically after the selection.
3 Tests and Diagnostics 3.2 3.2 Executing the Diagnostic Test Executing the Diagnostic Test To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the Diagnostics disk in the USB floppy disk drive. 2. Turn on the computer while pressing U key. The following menu appears.
3.2 Executing the Diagnostic Test 3 Tests and Diagnostics 3.2.1 Diagnostics menu (T&D) To execute this program, press 1, or select (1) Repair Main and press Enter in the startup menu, press Enter. The following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp.
3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp.
3.2 Executing the Diagnostic Test 3 Tests and Diagnostics Select the option you want to execute and press Enter. When you select 1- SYSTEM TEST, the following message will appear: SYSTEM TEST NAME SUB-TEST PASS COUNT WRITE DATA ADDRESS : : : : XXXXXX xxxxxxx DIAGNOSTIC TEST VX.
3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Selecting YES of ERROR STOP stops the test program when an error is found and displays the operation guide on the right side of the display screen as shown below: ERROR STATUS NAME [[ HALT OPERATION ]] 1: Test end 2: Continue 3: Retry These three selections have the following functions respectively: 1. Terminates the test program and exits to the subtest menu. 2. Continues the test. 3. Restarts the test from the error.
3.3 Setting of the hardware configuration 3.3 3 Tests and Diagnostics Setting of the hardware configuration To execute this program, press 2, or select (2) Repair Initial config set and press Enter in the startup menu, press Enter and follow the directions on the screen. The H/W initial information setting tool consists of four subtests. Move the highlight bar to the subtest you want to execute and press Enter.
3 Tests and Diagnostics 7. 3.3 Setting of the hardware configuration “Create DMIINFO TXT (Y/N) ?” is displayed. Press Y, then the DMI information (text data) is written to the Floppy disk, etc. • • • Setting of the HWSC Setting of the UUID Display of the DMI information (including UUID) After completion of the above settings, H/W configuration & DMI information are appeared in order. Check the contents and press Enter.
3.4 Heatrun Test 3.4 3 Tests and Diagnostics Heatrun Test To execute this program, press 3, or select (3) Repair Heatrun and press Enter in the startup menu, press Enter. After selecting this test, the same subtests as 3.23 Running Test are executed successively. For more details on the procedure and test content, refer to Running Test. When the heatrun test ends normally, following message appears in the display.
3 Tests and Diagnostics 3.5 3.5 Subtest Names Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No. 3-12 Test Name Subtest No.
3.5 Subtest Names 3 Tests and Diagnostics Table 3-1 Subtest names (2/2) No. 6 Test Name PRINTER [Not supported] Subtest No.
3 Tests and Diagnostics 3.6 3.6 System Test System Test To execute the System Test, select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 ROM checksum This subtest executes a checksum test of the BIOS ROM (range: F0000h to FFFFFh, 64KB) on the System Board. Subtest 02 Fan ON/OFF The following message will appear.
3.6 System Test Subtest 04 3 Tests and Diagnostics Quick charge This subtest checks the status for the quick charge. Subtest 05 DMI read This subtest displays the information in the Flash-ROM in the following format. *** DMI Data Display Ver X.XX *** Model Name Version Number Serial Number Model Number UUID Number : : : : : XXXXXXXXXXX XXXXXXXXXXXX XXXXXXXX XXXXXX-XXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press [Enter] to EXIT To exit this subtest and return to the SYSTEM test menu, press Enter.
3 Tests and Diagnostics 3.7 3.7 Memory Test Memory Test To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 Conventional memory This subtest writes a constant data to conventional memory (0 to 640 KB), then reads the new data and compares the result with the original data. Subtest 02 Protected Mode NOTE: The CONFIG.
3.8 Keyboard Test 3.8 3 Tests and Diagnostics Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 Pressed key code display When a key is pressed, the scan code, character code, and key top name are displayed on the screen in the format shown below.
3 Tests and Diagnostics 3.9 3.9 Display Test Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 VRAM read/write for VGA This subtest writes the constant data (AAh and 55h) to the video RAM. The data is read and compared to the original data.
3.9 Display Test Subtest 04 3 Tests and Diagnostics Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter. [Mode [Mode [Mode [Mode [Mode [Mode [Mode [Mode [Mode 12] 13] 3] 111 112 114 115 117 118 640*480 640*480 800*600 800*600 1024*768 1024*768 64K] 16M] 64K] 16M] 64K] 16M] The display below appears on the screen when this subtest is executed.
3 Tests and Diagnostics Subtest 06 3.9 Display Test “H” pattern display This subtest displays a full screen of “H” patterns.
3.10 Floppy Disk Test 3 Tests and Diagnostics 3.10 Floppy Disk Test CAUTION: Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD because the contents of the floppy disk will be erased. To execute the Floppy Disk Test, select 5 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. 1. The following message will appear. Select the media mode and start track to be tested and press Enter.
3 Tests and Diagnostics 3.10 Floppy Disk Test Select the number of the subtest you want to execute and press Enter. The following message will appear during the floppy disk test. FLOPPY DISK SUB-TEST PASS COUNT WRITE DATA ADDRESS IN PROGRESS : : : : XXXXXXX xxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop XX XXXXX ERROR COUNT XX READ DATA XXXXXX STATUS : XXXXX : XX : XXX When the subtest 04 or 05 is selected, the following messages will appear on the screen.
3.11 Printer Test 3 Tests and Diagnostics 3.11 Printer Test NOTE: Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. NOTE: An IBM compatible printer must be connected to the system to execute this test. Also, printer port wraparound connector must be connected.
3 Tests and Diagnostics Subtest 02 3.11 Printer Test Function This subtest is for IBM compatible printers, and tests the following functions: Normal print Double-width print Compressed print Emphasized print Double-strike print All characters print This subtest prints the various print types shown below: Subtest 03 Wraparound NOTE: To execute this subtest, a printer wraparound connector must be connected to the computer’s printer port.
3.12 Async Test 3 Tests and Diagnostics 3.12 Async Test NOTE: Async Test is not supported for this model. To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
3 Tests and Diagnostics 3.13 Hard Disk Test 3.13 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter, and follow the directions on the screen. CAUTION: The contents of the hard disk will be erased when subtest 02, 03, 04, 06, 08 or 09 is executed. Before running the test, the customer should transfer the contents of the hard disk to floppy disk or another hard disk.
3.13 Hard Disk Test 3 Tests and Diagnostics 3. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter. The following message will appear during each subtest. HARD DISK TEST XXXXXXX SUB TEST PASS COUNT WRITE DATA ADDRESS : : : : XX XXXXX XX XXXXXX XXX DIAGNOSTIC TEST VX.
3 Tests and Diagnostics Subtest 04 3.13 Hard Disk Test Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder and then reads the data while moving from cylinder to cylinder. (Tests the data interference in the neighbor track.
3.14 Real Timer Test 3 Tests and Diagnostics 3 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 Real time A new date and time can be input during this subtest. To execute the real time subtest, follow these steps: 1.
3 Tests and Diagnostics Subtest 03 CAUTION: 3.14 Real Timer Test Real time carry When this subtest is executed, the current date and time are erased.
3.15 NDP Test 3 Tests and Diagnostics 3.15 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen.
3 Tests and Diagnostics 3.16 Expansion Test 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wraparound CAUTION: PCMCIA wraparound test is not supported for this model. NOTE: To execute this subtest, the PC card wraparound connector is required.
3.16 Expansion Test Subtest 02 3 Tests and Diagnostics RGB monitor ID NOTE: To execute this subtest, an external monitor with monitor ID function is required. Connect the external monitor to the PC for the test of ID acquisition. The judgment of acquisition is based on the panel data. In simultaneous display mode or internal display mode, in which the panel data is acquired, this subtest will fail. Therefore, make sure only the external display is selected when executing this subtest.
3 Tests and Diagnostics 3.17 CD-ROM/DVD-ROM Test 3.17 CD-ROM/DVD-ROM Test To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market.
3.18 Error Code and Error Status Names 3 Tests and Diagnostics 3.18 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the DIAGNOSTIC TEST.
3 Tests and Diagnostics 3.
3.
3 Tests and Diagnostics 3.19 Hard Disk Test Detail Status 3.19 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test error is displayed on the screen by an eightdigit number. The first four digits represent the hard disk controller (HDC) error status number and the last four digits are not used.
3.19 Hard Disk Test Detail Status 3 Tests and Diagnostics Table 3-4 Error register contents Bit Name Description 7 BBK (Bad block mark) “0” … Not used. “1” … A bad block mark is detected. 6 UNC (Uncorrectable) “0” … There is no uncorrectable data error. “1” … Uncorrectable data error has been detected. 5 —— Not used. 4 IDN (Identification) “0” … Not used. “1” … There is no ID field in the requested sector. 3 —— Not used 2 ABT (Abort) “0” … Not used.
3 Tests and Diagnostics 3.20 3.20 ONLY ONE TEST ONLY ONE TEST 3.20.1 Program Description This program tests the unique functions of this model. 3.20.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter. The following menu appears in the display. ################################################################# ######## ONLY ONE TEST Menu (XXXXXXXXX) ######## ################################################################# * * * 1 ............ Pressed Key Display * * 2 ............
3.20 ONLY ONE TEST Subtest 01 3 Tests and Diagnostics Pressed key display When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables the auto-repeat function that causes the key’s display character to blink. Press Del + Enter to end the test. NOTE: The actual display may be different from the above image, according to the model.
3 Tests and Diagnostics Subtest 02 3.20 ONLY ONE TEST Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check. This test displays the response from the touch pad and touch pad switch. When moving your finger on the touch pad towards the upper left, the display changes according to the following illustration. If a touch pad switch is pressed, the displays appear on the right side one by one.
3.20 ONLY ONE TEST Subtest 03 3 Tests and Diagnostics Wireless communication switch This subtest checks if the Wireless communication switch works properly. If the test is started with the switch ON, following message appears in the display. Wireless communication switch is set to a start position (OFF) Slide the switch to OFF position. Then, following message appears in the display. Wireless communication switch ON !! Slide the switch to ON position. Then, following message appears in the display.
3 Tests and Diagnostics Subtest 05 3.20 ONLY ONE TEST LED This subtest checks if each LED lights properly. The following message appears in the display in order. Follow the instructions in the display to execute the test. [HDD Access LED test] Press any key and following message appears in the display. [Caps/Num/Overlay BT/W-LAN LED test] (1) Press [Caps Lock ] key ! ...Caps (on/off) (2) Press [Fn + F10 ] key ! ...Arrow (on/off) (3) Press [Fn + F11 ] key ! ...
3.20 ONLY ONE TEST Subtest 07 3 Tests and Diagnostics Acceleration sensor This subtest detects and corrects the each axis (X, Y, Z). NOTE: Make sure that this subtest is executed on the following condition: 1. Flat desk with vertical plane to get the stability of machine. 2. The vertical wall or plane is necessary. 3. Prevent the machine from shake or shock.
3 Tests and Diagnostics 3.20 ONLY ONE TEST When this subtest is selected, the following message appears in the display. The heaven surface establishes in the upper direction Press [Enter] key NOTE: Be sure to execute the test with the display panel opened. Set the machine on the flat desk. Then press Enter to detect the data on this setting of machine. The following message appears in the display.
3.21 Head Cleaning 3.21 3 Tests and Diagnostics Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.21.2 Operations 1. Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages: DIAGNOSTICS - FLOPPY DISK HEAD CLEANING : VX.XX Mount cleaning disk(s) on drive(s). Press any key when ready. 2.
3 Tests and Diagnostics 3.22 3.22 Log Utilities Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk, or output the data to a printer or the display. The error information is displayed in the following order: 1. Error count (CNT) 2. Test name, Subtest number (TS-No) 3. Pass count (PASS) 4. Error status (STS) 5. FDD/HDD or memory address (ADDR) 6. Write data (WD) 7.
3.22 Log Utilities 3 Tests and Diagnostics 3.22.2 Operations 1.
3 Tests and Diagnostics 3.23 3.23 Running Test Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01, 02, 06) 3. Display test (subtest 01) 4. Real timer test (subtest 02) 5. HDD test (subtest 01) 6. ODD test (subtest 01) The system automatically detects the number of floppy disk drives connected to the computer for the FDD test. 3.23.
3.24 Floppy Disk Drive Utilities 3.24 3 Tests and Diagnostics Floppy Disk Drive Utilities 3.24.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD. 1. FORMAT NOTE: This program is only for testing a floppy disk drive. It is different from the Toshiba DOS FORMAT command.
3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message. [ FDD UTILITIES ] 1 2 3 4 9 – - FORMAT COPY DUMP HDD-ID READ EXIT TO DIAGNOSTICS MENU 2. FORMAT program (a) Selecting FORMAT displays the following message. DIAGNOSTICS - FLOPPY DISK FORMAT : VX.XX Drive number select (1:A, 2:B) ? (b) Select a drive number to display the following message.
3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics 3. COPY program (a) When COPY is selected, the following message appears. FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a message similar to the one below. Insert source disk into drive A: Press any key when ready. (c) Remove the Diagnostics Disk from the FDD, insert the source disk and press any key. The following message will appear, indicating the program has started.
3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 4. DUMP program (a) When DUMP is selected, the following message appears. DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If 2:HDD is selected, the display will go to step (h). If 1:FDD is selected, the following message will appear. Select drive number (1:A, 2:B) ? (c) Select a drive number and the following message will be displayed.
3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics (k) The following message will appear. To finish the dump, select 3. Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? 5. HDD ID READ program Selecting HDD ID displays the following HDD ID configuration. [HDD ID Read (VX.XX)] [Drive #1] Model No. = XXXXXXX Press [Enter] key Press Enter to return to the FDD UTILITIES MENU.
3 Tests and Diagnostics 3.25 System Configuration 3 3.25 System Configuration 3.25.1 Function Description NOTE: To display the system configuration, the write protect tab should be OFF position. If the tab is ON position, move the tab to OFF position and restart the test. Otherwise the correct information cannot be acquired. The System Configuration program contains the following configuration information for the computer: 1. Processor Type [Code/L2 cache] 2. Chip set [VRAM] 3.
3.25 System Configuration 3 Tests and Diagnostics 3.25.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter. Then, the following system configuration appears in the display. System Configuration Display : Ver X.XX [Machine Name ???] * * * * * * * * * * * * * * * - Processor Type = XXXXXX-XXXXXMHz Code = XX L2 Cache = XXXXXKB Chip set = XXXXXX VRAM = XXXXMB BIOS ROM Version = VX.XX 1st ID = XXH, 2nd ID = XXH BOOT ROM Version = VX.XX EC Total Version = VX.XX PS Micon Version = VX.
3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Atheros) 3.26 Wireless LAN Test Program (Atheros) This section describes how to perform the wireless LAN transmitting-receiving test with the test program. NOTE: Use another computer (with Atheros 11b/g (XB61L)/ Atheros 11a/b/g (MB62L)) that can communicate by the wireless LAN as a responder machine to perform this test. The computer must be booted by the Responder T&D.
3.26 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics 3.26.1 Setting the responder machine 1. MB44ag is installed 1) Boot the computer by MB4x Responder media. 2) The Responder T&D is automatically started. 2. MB6x is installed As the capacity of MB6x T&D is over the one of a FD, a RAM drive is used. 1) Boot the computer by MB6x Responder media. 2) After starting the OS, following message is displayed. input m and press Enter.
3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Atheros) 6) When the file copy is completed, the following test menu is displayed. Press r. The Responder T&D is started. ************************************************************ * * * Atheros MB6x DUT mode Maintenance T&D Menu * * * * d : DUT mode * * * * r : Responder mode * * * ************************************************************ SELECT MODE No.(d or r) : 3.26.
3.26 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics 4) The following message is displayed. Change the FD with “MB6x setup media 2” and press Enter. The file copy from the FD to the RAM drive is started. Please exchange FD for "MB6x setup media 2" Press any Key to continue . . . 5) When the file copy is completed, the following test menu is displayed. Press d and Enter. The Responder T&D is started.
3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Atheros) When an error (read error of EEPROM date) has detected, the following is displayed. ------------ERROR-----------file bac.txt cannot be opened 2. MAC Address Check The MAC address of the installed Wireless LAN card is checked. If it is not incorrect MAC address, the following is displayed. ************************************ * * * MAC Address Check : OK !! * * * ************************************ a.
3.26 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics When an error has detected, the following is displayed. ************************************** * * * 11a Communication Test : NG !! * * * * Please refer to log.txt * * * ************************************** 4. Communication test of 11b mode The check of connection of 11b mode antenna and transmitting/receiving test are executed. When the test has been finished normally, the following is displayed.
3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Atheros) 6. SKU & MAC Check 11a/b/g communication test All the test is executed in the order of SKU check of Module, MAC Address Check, Communication test of 11a mode, Communication test of 11b mode and Communication test of 11g mode. The check of connection of 11g mode antenna and transmitting/receiving test are executed.
3.27 Wireless LAN Test Program (Intel-made b/g, a/b/g) 3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Intel-made b/g, a/b/g) This section describes how to perform the wireless LAN transmitting-receiving test (Intelmade 802.11 b/g or 802.11 a/b/g). To execute the wireless LAN test, use the Diagnostics disk for wireless LAN test. Insert the Diagnostics disk for wireless LAN test into the Floppy Disk Drive. Turn on the power while pressing U. The following menu appears in the display.
3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Intel-made b/g, a/b/g) If a defective is found during the test, NG message will appear in the display. Press any key and return to the test menu. When a defective is detected in the test, following typical cause is considered. • Connection of wireless LAN card • Using a wrong wireless LAN card (Using unspecified card) • Defective wireless LAN card Checking the connection, execute the subtest again.
3.27 Wireless LAN Test Program (Intel-made b/g, a/b/g) Subtest03 3 Tests and Diagnostics Antenna check & communication test of 11b mode This subtest execute transmitting/receiving test in 802.11b mode using the main antenna first. If a defective is not found during the test, transmitting/receiving test in 802.11b mode using the AUX antenna is automatically executed. If a defective is not found during the test, OK message will appear in the display. Press any key and return to the test menu.
3 Tests and Diagnostics Subtest05 3.27 Wireless LAN Test Program (Intel-made b/g, a/b/g) Communication test of 11g mode This subtest execute transmitting/receiving test in 802.11g mode using the main antenna. If a defective is not found during the test, OK message will appear in the display. Press any key and return to the test menu. If a defective is found during the test, NG message will appear in the display.
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program. Insert the test program disk for LAN/Modem/Bluetooth/IEEE1394 test in FDD and turn on the power. The following message will appear: Microsoft Windows XX Startup Menu ---------------------------------1. LAN 2. Modem 3. Bluetooth 4.
3 Tests and Diagnostics Subtest01 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program (i82562 + ICHx) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip.
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program Subtest02 3 Tests and Diagnostics (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter. The following message will appear: Testing adaptor...hit to abort. * External Loopback Test...PASSED Testing completed.
3 Tests and Diagnostics 3.28.2 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program Modem test For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 made by Nitto Denki Seisakusyo)” for the tests. ################################################################## ###### AC97' Modem Controller Diagnostics program ####### ################################################################## * * * 1 ............
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3.28.3 3 Tests and Diagnostics Bluetooth test To execute this test, press 3 and press Enter. NOTE: Use another computer that can communicate by the Bluetooth as a reference machine to perform this test. The following test is executed consecutively. The following Bluetooth test menu will appear: ###################################################################### #### Bluetooth sub system test program VX.
3 Tests and Diagnostics Subtest01 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program BD_ADDR check This subtest checks the BD_ADDR functions. When the Bluetooth test menu is displayed, press 1 to select the test and press Enter. The following message will appear: ----------------------------------------------------------------------------Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co.
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics If the target machine has any problem, it displays Error CODE. The following message is displayed. ----------------------------------------------------------------------------Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co.
3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-6 Error code for Bluetooth test (BD_ADDR) (1/2) Error code 0x01 0x02 0x03 0x04 0x05 0x06 0x07 0x08 0x09 0x0a 0x0b 0x0c 0x0d 0x0e 0x0f 0x10 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1a 0x1b 0x1c 0x1d 0x1e 0x1f Meaning Unknown HCI Command. No Connection. Hardware Failure.
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics Table 3-6 Error code for Bluetooth test (BD_ADDR) (2/2) Error code 0x20 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28 0x29 0x2a 0x2b 0x2c 0x2d 0x2e 0x2f Meaning Unsupported LMP Parameter Value. Role Change Not Allowed. LMP Response Timeout. LMP Error Transaction Collision. LMP PDU Not Allowed.
3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program When the Bluetooth test menu is displayed, press T to select the test and press Enter in the test machine. The following message will appear: ----------------------------------------------------------------------------Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co.
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics If the target machine has any problem, the following message “INCOMPLETE” is displayed with the Error Code. ----------------------------------------------------------------------------Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co.
3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (1/2) Error code 0x01 0x02 0x03 0x04 0x05 0x06 0x07 0x08 0x09 0x0a 0x0b 0x0c 0x0d 0x0e 0x0f 0x10 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1a 0x1b 0x1c 0x1d 0x1e 0x1f Meaning Unknown HCI Command. No Connection.
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2) Error code 0x20 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28 0x29 0x2a 0x2b 0x2c 0x2d 0x2e 0x2f Meaning Unsupported LMP Parameter Value. Role Change Not Allowed. LMP Response Timeout. LMP Error Transaction Collision. LMP PDU Not Allowed.
3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program Table 3-8 Common error code Error code 0x30 0x31 0x32 0x33 0x34 0x35 0x36 0x37 0x38 0x39 0x3a 0x3b 0x3c 0x3d 0x3e 0x3f 0x40 0x41 0x42 0x43 0x44 0x45 0x46 0x47 0x48 0x49 0x4a 0x4b 0x4c 0x4d 0x4e 0x4f Meaning BT Control Status should be “Disable”, but it is “Enable”. BT Control Status should be “Enable”, but it is “Disable”. Power Status should be “OFF”, but it is “ON”. Power Status should be “ON”, but it is “OFF”.
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3.28.4 3 Tests and Diagnostics IEEE1394 test To execute this test, press 4 and Enter. NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a reference machine to perform this test. The following menu will appear: ******************************************************************** ******** IEEE1394[XXXXX] Diagnostics program ************** ******************************************************************** * * * 1 ....
3 Tests and Diagnostics 3 3.29 Sound Test program Tests and Diagnostics 3.29 Sound Test program This section describes how to perform the Sound test. To execute the sound test, refer to the following description. Prepare a HDD and format it on DOS. Copy all files in the floppy disk in which the Sound test program is stored to the HDD. Reboot the computer from the HDD.
3.29 Sound Test program 3 Tests and Diagnostics To return to the Sound test menu, press 9 and Enter. Then following message will appear in the display. *********************************** ******** May I Restart ? ******* *********************************** Press any key to continue… After pressing any key, the machine starts rebooting and sound test menu will appear in the display. Subtest 01 Microphone recording & play This subtest checks the function of the CODEC A/D, D/A converter.
3 Tests and Diagnostics Subtest 02 3.29 Sound Test program Sine wave This subtest is executed by loading the COM file (ADSIN.COM). The program expands sine wave data table from 16KB to 64KB, and creates the play data. Then it transfers the data between the DMA and the CODEC to play the sine wave. (It sounds like a continuous beep). By using wave measurable devices such as an oscilloscope, the data can be measured as a sine wave.
3.29 Sound Test program 3 Tests and Diagnostics 3.29.3 CD Sound (Standard) test To execute the CD Sound (Standard) test, press 3 and Enter. Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared). Following menu appears in the display. For details on use of test media, refer to 3.29.3.1 Test media (Toshiba-made test media). For details on use of audio CD on the market, refer to 3.29.3.2 Audio CD. 3.29.3.
3 Tests and Diagnostics Subtest 02 3.29 Sound Test program English Narration Selected this subtest, narration in English starts. For more details on the procedure, refer to the subtest01. Subtest 03 Test Tone A CAUTION: Before starting subtest03, be sure to set the sound at proper volume. This subtest plays sine wave while changing its table from 100Hz to 20Hz. The test returns to the CD Sound (Standard) menu after the test ends.
3.29 Sound Test program 3 Tests and Diagnostics 3.29.3.2 Audio CD Insert an audio CD and the following menu appears in the display. CD/DVD TEST IN PROGRESS XXXXXXXX SUB-TEST PASS COUNT WRITE DATA ADDRESS XX XXXXX XX XXXXXX : : : : xxxxxxx DIAGNOSTIC TEST VX.
3 Tests and Diagnostics 3.30 SETUP 3.30 SETUP 3.30.1 Function Description This program displays the current system setup information as listed below: 1. Memory (a) Total 2. System Date/Time (a) Date (MM-DD-YYYY) (b) Time (HH:MM:SS) 3. Battery (a) Battery Save Mode (b) PCI Express Link ASPM (c) Enhanced C-States 4. Password 5. HDD Password (a) (b) (c) (d) HDD HDD Password Mode User Password Master Password 6. Boot Priority (a) Boot Priority (b) HDD Priority (c) Network Boot Protocol 7.
3.30 SETUP 3 Tests and Diagnostics 8. Configuration (a) Device Config. 9. I/O ports (a) Serial (b) Parallel 10. Drives I/O (c) Built-in HDD (d) CD-ROM 11. PCI Bus (a) PCI Bus 12. Security Controller (a) TPM (b) Clear TPM Owner 13. Display (a) Power On Display (b) LCD Display Stretch (c) TV Type 14. Peripheral (a) Internal Pointing Device (b) EXT Keyboard “Fn” (c) Parallel Port Mode 15. Legacy Emulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation (c) USB Memory BIOS Support Type 16.
3 Tests and Diagnostics 3.30 SETUP 3.30.2 Accessing the SETUP Program Turn on the power while pressing ESC, the following menu appears. Check system. Then press [F1] key. Then press F1. The following display appears.
3.30 SETUP 3 Tests and Diagnostics NOTE: *1: displayed only in Intel Core CPU model. *2: displayed only in ATI chipset models. *3: displayed in model with CD-ROM installed. *4: not displayed in ATI chip set model *5: displayed only in TCL models. *6: displayed only in ATI chipset models.. Moving Within the SETUP Menu and Changing Values 1. Press Å and Æ to move between the two columns. Press ↑ and ↓ to move between items in a column. Press Fn+↑ (PgUp) and Fn + ↓ (PgDn) to move between the two pages. 2.
3 Tests and Diagnostics 3.30 SETUP The Factory Preset Configuration When you access SETUP, the current configuration is displayed. 1. To show the factory preset configuration, press Home. 2. Press End and then press Y to accept the factory preset settings.
3.30 SETUP 3 Tests and Diagnostics SETUP Options The SETUP screen is divided into functionally related groups. This section describes each group and its options. 1. Memory This group of options displays the computer’s memory. (a) Total This field displays the total amount of memory installed and is automatically calculated by the computer. You cannot change this value. 2. System Date/Time Use this option to set the computer’s system date/time.
3 Tests and Diagnostics Low Power 3.30 SETUP The following shows low power settings. NOTE: The brightness is when a AC adaptor is connected. When powered by a battery it is displayed as follows. Battery Save Mode = Full power : LCD Bright ness = Bright. Battery Save Mode = Low power: LCD Bright ness = Semi-Bright. (a) Battery Save Mode When “User Setting” is selected, the sub-window, BATTERY SAVE OPTION is displayed. The following set of options can be selected in the submenu.
3.30 SETUP 3 Tests and Diagnostics Cooling Method If the CPU becomes too hot, the fan turns on or the processing speed is lowered automatically. When the CPU temperature falls to a normal range, the fan turns off. Maximum performance If the CPU becomes too hot, the fan turns on automatically at a high speed to cool down the CPU.(Default) Performance If the CPU becomes too hot, the fan turns on automatically. When the CPU temperature falls to a normal range, the fan turns off.
3 Tests and Diagnostics 3.30 SETUP 5. HDD Password This option sets HDD password. HDD password is a security function to protect the built-in HDD. (a) HDD This item selects the hard disk to set HDD password. Built-in HDD Sets HDD password for the built-in HDD (b) HDD Password Mode This item registers HDD password and can be selected only for registering HDD password. To change HDD Password Mode when HDD password is registered, delete the registered HDD password first, and then register new password.
3.30 SETUP 3 Tests and Diagnostics FDD→CD-ROM→LAN→HDD: The computer looks for bootable files in the following order: FDD, CD-ROM, LAN and HDD. CD-ROM→LAN→HDD→FDD: The computer looks for bootable files in the following order: CD-ROM, LAN, HDD and FDD. CD-ROM→LAN→FDD→HDD: The computer looks for bootable files in the following order: CD-ROM, LAN, FDD and HDD. NOTE: CD-ROM refers to a DVD-ROM&CD-R/RW drive or DVD Super Multi drive.
3 Tests and Diagnostics 3.30 SETUP Always High Disables Intel SpeedStep technology and always runs the processor at its fastest speed. Always Low Disables Intel SpeedStep technology and always runs the processor at low power consumption and low speed. (c) Execute-Disable Bit Capability Selects the function to reports whether the CPU Execute-Disable Bit is available or not to OS. When the CMOS is damaged, the default is Available.
3.30 SETUP 3 Tests and Diagnostics NOTE: 1. Do not remove the AC adapter and battery pack at the same time when you use this feature. If you do so, data saved by the resume function will be lost. You must also reset this option. 2. When a password is set in Password Security, the system is in standby mode, the Timer on function (Auto Power PN) is set and the system is booted, “Password =” is displayed. When the password set in Password Security is input, the computer returns to Windows from standby mode.
3 Tests and Diagnostics 3.30 SETUP 9. I/O ports This option controls settings for the serial and parallel ports. NOTE: Do not assign the same interrupt request level and I/O address to the serial port and PC card. (a) Serial Use this option to set the COM level for the serial port. Not used Does not assign the serial port.
3.30 SETUP 3 Tests and Diagnostics 12. Security controller (a) TPM Disables the security controller called TPM (Trusted Platform Module). When the cursor is on the Enable (Disable) and the Space is pressed, message is displayed and the PC waits Y or N key input by the user. When Y is pressed, it is sets to Enable (Disable). After changing, the cursor could not be moved on the TPM tem. This option can be changed after rebooting. Disabled Disables the TPM. (Default) Enabled Enables the TPM.
3 Tests and Diagnostics 3.30 SETUP (c) TV type This option allows you to select the type of TV. NTSC (Japan) TV in Japanese system (Default) NTSC (US) TV in the U.S.
3.30 SETUP 3 Tests and Diagnostics NOTE: If these selections ((*1) or (*2)) are made, you cannot warm boot the system by pressing Ctrl + Alt + Del. (c) Parallel Port Mode Use this option to set information of Parallel Port Mode. ECP Sets the port mode to Extended Capabilities Port (ECP). For most printers, the port should be set to ECP. (Default) Std. Bi-Direct. Sets the bi-directional setting. This setting should be used with some other parallel devices.
3 Tests and Diagnostics 3.30 SETUP 16. PCI LAN This option enables/disables the Built-in LAN functions. (a) Built-in LAN 3-106 Enabled Enables Built-in LAN functions. (Default) Disabled Disables Built-in LAN functions.
Chapter 4 Replacement Procedures [CONFIDENTIAL]
4 Replacement Procedures 4-ii [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
4 Replacement Procedures Chapter 4 Contents 4.1 General....................................................................................................................... 4-1 4.2 Battery pack ............................................................................................................... 4-8 4.3 PC card..................................................................................................................... 4-10 4.4 SD card.............................................
4 Replacement Procedures 4.31 Fluorescent Lamp..................................................................................................... 4-77 4.31.1 Replacing the 15.4-inch WXGA LG Philips Fluorescent Lamp........ 4-78 4.31.2 Replacing the 15.4-inch WXGA Samsung Fluorescent Lamp........... 4-87 Figures Figure 4-1 Removing the battery pack ............................................................................ 4-8 Figure 4-2 Removing the battery ......................................
4 Replacement Procedures Figure 4-27 Removing the modem jack .......................................................................... 4-44 Figure 4-28 Removing the fan......................................................................................... 4-45 Figure 4-29 Removing the system board......................................................................... 4-47 Figure 4-30 Removing the battery lock ...........................................................................
4 Replacement Procedures 4-vi [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
4.1 General 4 4 Replacement Procedures Replacement Procedures 4.1 General This section explains how to disassemble the computer and replace Field Replaceable Units (FRUs). It may not be necessary to remove all the FRUs in order to replace one. The chart below is a guide to which FRUs need to be removed in order to remove others.
4 Replacement Procedures 4.1 General Safety Precautions Before you begin disassembly, read the following safety precautions and observe them carefully as you work. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode. Never heat or disassemble the battery pack, as that could cause leakage of alkaline solution.
4.1 General 4 Replacement Procedures Before You Begin Look over the procedures in this section before you begin disassembling the computer. Familiarize yourself with the disassembly and reassembly steps. Begin each procedure by removing the AC adapter and the battery pack as instructed in this section: 1. Do not disassemble the computer unless it is operating abnormally. 2. Use only the correct and approved tools. 3.
4 Replacement Procedures 4.1 General Disassembly Procedures The computer has two basic types of cable connectors: • Pressure Plate Connectors • Coaxial Cable Connectors • Normal Pin Connectors To disconnect a Pressure Plate connector, lift up the tabs on either side of the connector’s plastic pressure plate and slide the cable out of the connector. To connect the cable to a Pressure Plate connector, make sure the pressure plate is fully lifted and slide the cable into the connector.
4.1 General 4 Replacement Procedures Tools and Equipment The use of Electrostatic Discharge (ESD) equipment is very important for your safety and the safety of those around you. Proper use of these devices will increase the success rate of your repairs and lower the cost for damaged or destroyed parts. The following equipment is necessary to disassemble and reassemble the computer: • One M2 point size 0 Phillips screwdriver • One M2.
4 Replacement Procedures 4.1 General Screw Tightening Torque When you fasten screws, be sure to follow the torque list below. CAUTION: Overtightening can damage components and screws; undertightening can result in electrical shorts or other damage if screws or components come loose. NOTE: Toshiba recommends that you use an electric screw driver for quick and easy operations. • M2 0.167 N·m (1.7 kgf·cm) • M2.5 0.294 N·m (3.0 kgf·cm) • M3 0.549 N·m (5.
4.1 General 4 Replacement Procedures Color of Screw Shaft To avoid mistakes on the screw length, screw shafts are colored as follows: Even number length screw: yellow Odd number length screw: pink Special length screw: green Screws whose lengths are indicated to one or more decimal places such as 2.5 mm or 2.6 mm.
4 Replacement Procedures 4.2 4.2 Battery pack Battery pack Removing the Battery pack To remove the battery pack, follow the steps below and refer to Figure 4-1 and 4-2. CAUTION: When handling battery packs, be careful not to short circuit the terminals. Also do not drop, hit or apply impact, do not scratch, break, twist or bend the battery pack. 1. Turn off the power of the computer. 2. Disconnect the AC adapter and other external devices from the computer. 3. Turn the computer face down. 4.
4.2 Battery pack 4 Replacement Procedures 5. Separate the battery and battery cover while releasing hooks. Battery Battery cover Hook Figure 4-2 Removing the battery Installing the Battery pack To install the battery pack, follow the steps below and refer to Figure 4-1 and 4-2. CAUTION: The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. For environmental reasons, collect the spent battery packs.
4 Replacement Procedures 4.3 4.3 PC card PC card Removing the PC card To remove the PC card, follow the steps below and refer to Figure 4-3. CAUTION: Before you remove the PC card, refer to the card’s documentation and to your operating system documentation for proper procedures and precautions. 1. Press the eject button for the PC card to extend the button. 2. Press the extended eject button to pop the PC card out. 3. Grasp the PC card and pull it out.
4.4 SD card 4.4 4 Replacement Procedures SD card Removing the SD card To remove the SD card, follow the steps below and refer to Figure 4-4. CAUTION: Before you remove the SD card, refer to the card’s documentation and to your operating system documentation for proper procedures and precautions. 1. Push the SD card in and release it to pop the card out. 2. Grasp the SD card and pull it out.
4 Replacement Procedures 4.5 4.5 HDD HDD CAUTION: When handling the HDD, do not press the top surface as shown by the arrow. Hold it by the sides. Removing the HDD To remove the HDD, follow the steps below and refer to Figure 4-5 to 4-7. 1. Turn the computer upside down. 2. Loosen the following screws and remove the HDD cover while releasing latches. • M2.5×10B FLAT HEAD screw ×2 HDD cover M2.
4.5 HDD 4 Replacement Procedures 3. Remove the HDD assembly from the connector of the HDD cable. Be careful not to damage the connector.
4 Replacement Procedures 4.5 HDD NOTE: The following steps describe how to disassemble the HDD assembly, however, do not disassemble if the HDD is working properly. 4. Place the HDD assembly on a flat surface, and remove the following screws. • M3×4C FLAT HEAD screw ×4 5. Separate the HDD and HDD Holder. CAUTION: Do not apply pressure to the top or bottom of the HDD.
4.5 HDD 4 Replacement Procedures Installing the HDD To install the HDD, follow the steps below and refer to Figure 4-5 to 4-7. CAUTION: Do not hold the HDD by its top and bottom flat surfaces. It may damage the HDD. 1. Install the HDD to the HDD Holder and secure them with the following screws. • M3×4C FLAT HEAD screw ×4 CAUTION: Do not apply pressure to the center of the HDD assembly. It may damage the HDD assembly. Hold the HDD assembly by its corners. 2.
4 Replacement Procedures 4.6 4.6 MDC/Memory module MDC/Memory module Removing the MDC/Memory module To remove the MDC/memory module, follow the steps below and refer to Figure 4-8 and 4-9. 1. Loosen the screw (with a washer) and remove the MDC/memory cover. 2. Remove the following screws securing the MDC. • M2×4B BIND screw ×2 3. Lift up the insulator and disconnect the MDC from the CN3010 on the system board. 4. Disconnect the MDC cable from the connector on the MDC.
4.6 MDC/Memory module 4 Replacement Procedures 5. Open two latches to release them. 6. Grasp both sides of the memory module and lift it up slantwise to remove. CAUTION: When removing the memory module, make sure the computer is in boot mode and powered off. Never press hard or bend the memory module.
4 Replacement Procedures 4.6 MDC/Memory module Installing the MDC/Memory module To install the MDC/memory module, follow the steps below and refer to Figure 4-8 and 4-9. CAUTION: When installing the memory module, make sure the computer is in boot mode and powered off. Inserting a memory module with the power on might damage the module or the computer itself. When installing only one memory module, be sure to insert it into the slot A. Otherwise, the computer or the memory may not work properly.
4.7 Keyboard 4.7 4 Replacement Procedures Keyboard Removing the Keyboard To remove the keyboard, follow the steps below and refer to Figure 4-10 and 4-11. 1. Turn over the computer. 2. Open the display and make it flat. 3. Insert your finger tip into the slit on either side and remove the keyboard holder. 4. Remove the following screws securing the keyboard. • M2.5×4B FLAT HEAD screw ×2 5. Lift the top edge of the keyboard while releasing the hook and turn the keyboard face down on the palm rest.
4 Replacement Procedures 6. 4.7 Keyboard Remove the following screw and keyboard support plate. • M2.5×6B FLAT HEAD screw ×1 7. Disconnect the keyboard cable from the connector CN3230 on the system board and remove the keyboard. M2.
4.7 Keyboard 4 Replacement Procedures Installing the Keyboard To install the keyboard, follow the steps below and refer to Figure 4-10 and 4-11. 1. Place the keyboard face down on the palm rest. 2. Connect the keyboard cable to the connector CN3230 on the system board. 3. Install the keyboard support plate and secure it with the following screw. • M2.5×6B FLAT HEAD screw ×1 4. Turn the keyboard face up and set it in place. 5. Secure the keyboard with the following screws. • M2.
4 Replacement Procedures 4.8 4.8 Optical drive Optical drive Removing the Optical drive To remove the optical drive, follow the steps below and refer to Figure 4-12 and 4-13. CAUTION: Do not put fingers inside the optical drive. It may cause injury. 1. Turn over the computer and remove the following screw securing the optical drive. • M2.5×6B FLAT HEAD screw ×1 2. Turn over the computer and open the display. 3.
4.8 Optical drive 4 Replacement Procedures 4. Remove the following screws and pushing plate. • M2×2.7C S-THIN HEAD screw ×2 5. Remove the following screw and mounting plate. • M2×3C BIND screw ×1 Mounting plate Pushing plate M2×3C BIND M2×2.
4 Replacement Procedures 4.8 Optical drive Installing the Optical drive To install the optical drive, follow the steps below and refer to Figure 4-12 and 4-13. 1. Set the mounting plate and secure it with the following screw. • M2×3C BIND screw ×1 2. Set the pushing plate and secure it with the following screws. • M2×2.7C S-THIN HEAD screw ×2 3. Insert the optical drive firmly into the computer to connect it to the connector on the system board. 4. Stick the insulator in place. 5.
4.9 Wireless LAN card 4 4 Replacement Procedures Replacement Procedures 4.9 Wireless LAN card Removing the Wireless LAN card To remove the wireless LAN card, follow the steps below and refer to Figure 4-14. 1. Disconnect the wireless LAN antenna cables (black and white) from the wireless LAN card using an antenna coaxial cable disconnector. 2. Remove the following screw and wireless LAN card cover. • M2×4B BIND or Security torx screw ×1 3. Remove the following screw securing the wireless LAN card.
4 Replacement Procedures 4.9 Wireless LAN card Installing the Wireless LAN card To install the wireless LAN card, follow the steps below and refer to Figure 4-14. 1. Insert slantingly the wireless LAN card into the connector CN2600 on the system board. CAUTION: Insert the slits of the wireless LAN card according to the guide of the slot. 2. Gently push the wireless LAN card down and secure it with the following screw. • M2×3C BIND screw ×1 3.
4.10 Cover assembly 4 Replacement Procedures 4.10 Cover assembly Removing the Cover assembly To remove the cover assembly, follow the steps below and refer to Figure 4-15 to 4-17. 1. Peel off the insulator and disconnect the SD card slot cable and SW membrane cable from the connector CN9720 and CN9721 on the system board. 2.
4 Replacement Procedures 4.10 Cover assembly 4. Turn the computer face down and remove the following screws on the bottom. • M2.5×5B FLAT HEAD screw ×1 (“5” in the figure below) • M2.5×6B FLAT HEAD screw ×11 (“6” in the figure below) • M2.5×10B FLAT HEAD screw ×3 (“10” in the figure below) • M2.
4.10 Cover assembly 4 Replacement Procedures 5. Turn the computer face up and open the display. 6. While releasing the latches on both sides, lift up the cover assembly to remove.
4 Replacement Procedures 4.10 Cover assembly Installing the Cover assembly To install the cover assembly, follow the steps below and refer to Figure 4-15 to 4-17. 1. Place the cover assembly on the base assembly and secure the latches. 2. Secure the cover assembly with the following screw and stick the glass tape. • M2.5×6B FLAT HEAD screw ×1 3.
4.11 SW membrane 4 Replacement Procedures 4.11 SW membrane Removing the SW membrane To remove the SW membrane, follow the steps below and refer to Figure 4-18 and 4-19. 1. Remove the switch cover while releasing latches.
4 Replacement Procedures 4.11 SW membrane 2. Push down the hook and slide the SW membrane in the direction in the figure below. 3. Remove the SW membrane. SW membrane Hook Figure 4-19 Removing the SW membrane Installing the SW membrane To install the SW membrane, follow the steps below and refer to Figure 4-18 and 4-19. 1. Install the SW membrane to the slot while sliding it in the opposite direction in removing. 2. Install the switch cover while engaging latches.
4.12 Fingerprint sensor board 4 Replacement Procedures 4.12 Fingerprint sensor board Removing the Fingerprint sensor board To remove the fingerprint sensor board, follow the steps below and refer to Figure 4-20. 1. Turn up the insulator and peel off the glass tape. 2. Remove the fingerprint sensor board hold plate while sliding it in the direction of the arrow in the figure below. 3.
4 Replacement Procedures 4.12 Fingerprint sensor board Installing the Fingerprint sensor board To install the fingerprint sensor board, follow the steps below and refer to Figure 4-20. 1. Connect the fingerprint sensor cable to the connector on the fingerprint sensor board. 2. Stick a new double-sided tape in place and install the fingerprint sensor board while inserting it to the guides. CAUTION: Do not reuse the removed double-sided tape. 3.
4.13 Touch pad 4 Replacement Procedures 4.13 Touch pad Removing the Touch pad To remove the touch pad, follow the steps below and refer to Figure 4-21 and 4-22. 1. Remove the following screws securing the touch pad assembly. • M2×5B FLAT HEAD screw ×3 (Touch pad) or ×2 (Dual pad) Touch pad Insulator M2.5×5B FLAT HEAD M2.
4 Replacement Procedures 4.13 Touch pad 2. Turn over the cover assembly and remove the touch pad cover while releasing latches. 3. Remove the touch pad assembly from the slot. 4. Peel off the glass tape and disconnect the touch pad cable from the connector on the touch pad assembly.
4.13 Touch pad 4 Replacement Procedures Installing the Touch pad To install the touch pad, follow the steps below and refer to Figure 4-21 and 4-22. 1. Connect the touch pad cable to the connector on the touch pad and stick the glass tape. 2. Seat the touch pad assembly to the slot. 3. Install the touch pad cover while engaging latches. 4. Secure the touch pad assembly with the following screws.
4 Replacement Procedures 4.14 SD card slot 4.14 SD card slot Removing the SD card slot To remove the SD card slot, follow the steps below and refer to Figure 4-23. 1. Remove the following screw and SD card slot. • M2×5B FLAT HEAD screw ×1 2. Disconnect the SD card slot cable from the SD card slot. SD card slot cable M2.5×5B FLAT HEAD SD card slot Figure 4-23 Removing the SD card slot Installing the SD card slot To install the SD card slot, follow the steps below and refer to Figure 4-23. 1.
4.15 Bluetooth module 4 Replacement Procedures 4.15 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follow the steps below and refer to Figure 4-24. 1. Turn over the cover assembly and disconnect the Bluetooth antenna cable from the Bluetooth module. 2. Push the hook in the direction in the following figure to unlatch from the back of the cover assembly and remove the Bluetooth module from the slot. 3.
4 Replacement Procedures 4.15 Bluetooth module Installing the Bluetooth module To install the Bluetooth module, follow the steps below and refer to Figure 4-24. 1. Connect the Bluetooth cable to the connector on the Bluetooth module. 2. Install the Bluetooth module to the slot until the hook latches. 3. Connect the Bluetooth antenna cable to the connector on the Bluetooth module. 4. Turn over the cover assembly and arrange the Bluetooth antenna cable and Bluetooth cable in place.
4.16 Serial/S-Video board 4 Replacement Procedures 4.16 Serial/S-Video board Removing the Serial/S-Video board To remove the serial/s-video board, follow the steps below and refer to Figure 4-25. 1. Remove the following screw and serial/s-video board. • M2.5×6C Tapping screw ×1 2. Disconnect the serial/s-video board cable from the connector CN9600 on the system board and CN9610 on the serial/s-video board. CN9610 (on the back of the Serial/s-video board) M2.
4 Replacement Procedures 4.17 RTC battery 4.17 RTC battery WARNING: When replacing the RTC battery, be sure to use a genuine battery authorized by Toshiba. Installing the wrong battery could cause a battery explosion or other damage. If the RTC battery is found abnormal, it must not be installed. Replace it with a new battery, and dispose of the old one according to the local regulations.
4.17 RTC battery 4 Replacement Procedures Removing the RTC battery To remove the RTC battery, follow the steps below and refer to Figure 4-26. 1. Peel off the glass tape. 2. Disconnect the RTC battery cable from the connector CN9300 on the system board and remove the RTC battery. Glass tape RTC battery cable RTC battery CN9300 Hook Figure 4-26 Removing the RTC battery Installing the RTC battery To install the RTC battery, follow the steps below and refer to Figure 4-26. 1.
4 Replacement Procedures 4.18 Modem jack 4.18 Modem jack To remove the modem jack, follow the steps below and refer to Figure 4-27. 1. Open the insulator (A) and (B). 2. Remove the modem jack from the slot. 3. Disconnect the modem jack cable from the connector CN3011 on the system board. Insulator (B) Insulator (A) Modem jack Modem jack cable CN3011 Figure 4-27 Removing the modem jack Installing the modem jack To install the modem jack, follow the steps below and refer to Figure 4-27. 1.
4.19 Fan 4 Replacement Procedures 4.19 Fan Removing the Fan To remove the fan, follow the steps below and refer to Figure 4-28. 1. Remove the glass tape and disconnect the fan cable from the connector CN8771 on the system board. 2. Remove the following screws and fan from the slot. • M2.5×6C Tapping screw ×2 M2.
4 Replacement Procedures 4.19 Fan Installing the Fan To install the fan, follow the steps below and refer to Figure 4-28. 1. Install the fan to the slot and secure it with the following screws. • M2.5×6C Tapping screw ×2 2. Connect the fan cable to the connector CN8771 on the system board and stick the glass tape.
4.20 System board 4 Replacement Procedures 4.20 System board Removing the System board To remove the system board, follow the steps below and refer to Figure 4-29. 1. Remove the insulator securing the HDD cable. 2. Remove the following screws and system board. Remove the small arrow portion in the figure below first. • M2.5×6C Tapping screw ×2 CAUTION: When removing the system board, do not touch the PC card slot. M2.5×6C Tapping Insulator M2.
4 Replacement Procedures 4.20 System board Installing the System board To install the system board, follow the steps below and refer to Figure 4-29. 1. Install the system board to the slot of the base assembly and secure it with the following screws. Install the small arrow portion in the figure 4-29 first. • M2.5×6C Tapping screw ×2 CAUTION: When installing the system board, make sure that the wireless communication switch is engaged to the guide. Tighten the screws before sticking the insulator. 2.
4.21 Battery lock 4 Replacement Procedures 4.21 Battery lock Removing the Battery lock To remove the battery lock, follow the steps below and refer to Figure 4-30. 1. Remove the following screw securing the battery lock. • M2.5×6C Tapping screw ×1 2. Make the switch of the battery lock on the back of the base assembly locked and remove the battery lock while releasing hooks. M2.
4 Replacement Procedures 4.21 Battery lock Installing the Battery lock To install the battery lock, follow the steps below and refer to Figure 4-30. 1. Install the battery lock to the base assembly and secure it with the following screw. • M2.5×6C Tapping screw ×1 2. Make the switch of the battery lock released.
4.22 HDD cable 4 Replacement Procedures 4.22 HDD cable To remove the HDD cable, follow the steps below and refer to Figure 4-31. 1. Peel off the insulator and disconnect the HDD cable from the connector CN1850 on the system board. Insulator HDD cable CN1850 Figure 4-31 Removing the HDD cable Installing the HDD cable To install the HDD cable, follow the steps below and refer to Figure 4-31. 1. Connect the HDD cable to the connector CN1850 on the system board and stick the insulator.
4 Replacement Procedures 4.23 Heat sink/CPU 4.23 Heat sink/CPU Removing the Heat sink/CPU To remove the heat sink/CPU, follow the steps below and refer to Figure 4-32 and 4-33. CAUTION: 1) The CPU can become very hot during operation. Be sure to let it cool before starting repair work. 2) When you remove the heat sink, wipe the grease off of the bottom of the heat sink and top of the CPU. Apply new grease when installing. 1.
4.23 Heat sink/CPU 4 Replacement Procedures 3. Unlock the CPU by turning the cam counterclockwise on the CPU socket by 90 degrees with a flat-blade screwdriver. 4. Remove the CPU. CAUTION: When removing the CPU, lift it up right above. Otherwise, pins of CPU may be damaged.
4 Replacement Procedures 4.23 Heat sink/CPU Installing the Fan/CPU To install the fan/CPU, follow the steps below and refer to Figure 4-32 to 4-35. 1. Make sure the cam is in the open position. 2. Seat the CPU in the CPU socket. Make sure the direction and position of CPU is correct to avoid damaging pins on the CPU. CAUTION: Place the CPU in such direction as shown below. (Pay attention to the position of the triangle mark on the CPU.) 3.
4.23 Heat sink/CPU 4 Replacement Procedures 4. Apply new grease on the CPU using a special syringe as shown in the following figure. Apply quarter of scale (0.25ml) of grease evenly on the CPU chip. When silicon grease is already applied to the CPU, wipe them off with a close in advance. CAUTION: When installing the CPU, apply new grease on the top of the CPU chip. When installing the fin, make sure the bottom of the fin covers the top of the CPU. Figure 4-35 Applying new grease 5.
4 Replacement Procedures 4.24 PC card slot 4.24 PC card slot Removing the PC card slot To remove the PC card slot, follow the steps below and refer to Figure 4-36. 1. Remove the following screws securing the PC card slot. • M2×3C S-THIN HEAD screw ×2 • M2×8C S-THIN HEAD screw ×2 2. Remove the PC card slot while releasing latches.
4.25 LCD unit/FL inverter 4 4 Replacement Procedures Replacement Procedures 4.25 LCD unit/FL inverter Removing the LCD unit/FL inverter To remove the LCD unit/FL inverter, follow the steps below and refer to Figure 4-37 to 4-40. 1. Open the display and make it flat. 2. Remove the keyboard cover while releasing latches. (In the case of removing LCD before the keyboard) 3. Remove the mask seals and following screws securing the LCD mask. • M2.5×6B ×2 FLAT HEAD screw 4.
4 Replacement Procedures 4.25 LCD unit/FL inverter 5. Pull out the insulator under the LCD. 6. Remove the FL inverter while peeling off the double-sided tape. 7. Disconnect the cables from both the sides of FL inverter.
4.25 LCD unit/FL inverter 4 Replacement Procedures 8. Disconnect the LCD cable from the connector CN5000 on the system board. (When the cover assembly is removed first, the LCD cable is already disconnected.) 9. Remove the following screws and LCD unit. • M2×3C BIND screw ×4 CAUTION: When lifting up the top of the LCD unit, hold the corners of the LCD unit. The top edge of LCD unit is sensitive area.
4 Replacement Procedures 4.25 LCD unit/FL inverter 10. Remove two glass tapes securing the LCD cable and disconnect the LCD cable from the connector on the LCD unit. CAUTION: When removing the LCD cable, be careful not to damage the connector.
4.25 LCD unit/FL inverter 4 Replacement Procedures Installing the LCD unit/FL inverter To install the LCD unit/FL inverter, follow the steps below and refer to Figure 4-37 to 4-40. 1. Connect the LCD cable to the connector on the back of the LCD unit. Stick two glass tapes in place. 2. Install the LCD unit to the display cover and secure it with the following screws. • M2×3C BIND screw ×4 3. Arrange the LCD cable through the hook and connect the LCD cable to the connector CN5000 on the system board.
4 Replacement Procedures 4.26 Cover latch 4.26 Cover latch Removing the Cover latch To remove the cover latch, follow the steps below and refer to Figure 4-41. 1. Remove the latch knob while pushing three hooks. 2. Remove the latch hook. Be careful not lose the spring. Latch knob Hook Hook Spring Latch hook Figure 4-41 Removing the cover latch Installing the Cover latch To install the cover latch, follow the steps below and refer to Figure 4-41. 1.
4.27 Display rear cover 4 Replacement Procedures 4.27 Display rear cover Removing the Display rear cover To remove the display rear cover, follow the steps below and refer to Figure 4-42. 1. Remove the following screws. • M2.5×6C Tapping screw ×2 • M2.5×4B FLAT HEAD screw ×4 2. Pass the wireless LAN antenna cables and Bluetooth antenna cable through the hole of the cover assembly and separate the display rear cover and cover assembly. Cover assembly M2.5×6C Tapping M2.5×4B FLAT HEAD M2.
4 Replacement Procedures 4.27 Display rear cover Installing the Display rear cover To install the display rear cover, follow the steps below and refer to Figure 4-42. 1. Install the cover assembly to the display rear cover and secure them with the following screws. • M2.5×6C Tapping screw ×2 • M2.5×4B FLAT HEAD screw ×4 CAUTION: When tightening the M2.5×4B FLAT HEAD screws, apply loctite to the tip of the screws. 2.
4.28 Wireless LAN antenna/Bluetooth antenna 4 Replacement Procedures 4.28 Wireless LAN antenna/Bluetooth antenna Removing the Wireless LAN antenna/Bluetooth antenna To remove the wireless LAN antenna/Bluetooth antenna, follow the steps below and refer to Figure 4-43. 1. Peel off the insulators and acetate tapes securing the wireless LAN antenna cables and Bluetooth antenna cable. 2. Remove the wireless LAN antennas and Bluetooth antenna from the slot of the display rear cover.
4 Replacement Procedures 4.28 Wireless LAN antenna/Bluetooth antenna Installing the Wireless LAN antenna/Bluetooth antenna To install the wireless LAN antenna/Bluetooth antenna, follow the steps below and refer to Figure 4-43. 1. Install the wireless LAN antennas and Bluetooth antenna to the display cover. 2. Arrange the wireless LAN antenna cables and Bluetooth antenna cable on the display rear cover and secure it with the insulators and acetate tapes.
4.28 Wireless LAN antenna/Bluetooth antenna 4 Replacement Procedures CAUTION: (Center right) Acetate tape (20mm) Ruled line * Be careful not to overlap the wireless LAN antenna cable and Bluetooth antenna cable under the tape. * Do not arrange the wireless LAN antenna cable and Bluetooth antenna cable in the left of the ruled line. (Lower right) Insulator *Stick the insulator to the display rear cover and square cushion.
4 Replacement Procedures 4.28 Wireless LAN antenna/Bluetooth antenna CAUTION: (Upper left) Wireless LAN antenna cable (black) Insulator *Stick the insulator to the display rear cover and square cushion. (Center left) Ruled line Acetate tape (20mm) * Do not arrange the wireless LAN antenna cable in the right of the ruled line.
4.28 Wireless LAN antenna/Bluetooth antenna 4 Replacement Procedures CAUTION: (Lower left) Insulator *Stick the insulator to the display rear cover and square cushion. Acetate tape (20mm) * Fix the Wireless LAN antenna cable (black) Acetate tape (20mm) *Stick the tape at the center of the latch of the display rear cover. (Hinge portion (before sticking insulator)) Ruled line NG * Be careful not to overlap the wireless LAN antenna cable and Bluetooth antenna cable.
4 Replacement Procedures 4.28 Wireless LAN antenna/Bluetooth antenna CAUTION: (Hinge portion (after sticking insulator)) Acetate tape (20mm) * Stick the tape to the while fitting to the center of the wireless LAN antenna cable placed. Insulator Apply the wireless LAN antenna cable Acetate tape (30mm) * Stick the tape while wrapping once to the wireless LAN antenna cable. * Arrange the Bluetooth antenna cable under the wireless LAN antenna cable.
4.29 Hinge 4 Replacement Procedures 4.29 Hinge Removing the Hinge To remove the hinge, follow the steps below and refer to Figure 4-44. 1. Remove the following screw securing the left hinge. (Front of the cover assembly) • M2.5×4B FLAT HEAD screw ×1 2. Turn over the cover assembly and remove the following screw and left hinge. • M2.5×6C Tapping screw ×1 3. Remove the following screw and right hinge while releasing two hooks. • M2.5×6C Tapping screw ×1 Hook M2.5×6C Tapping Hinge (right) M2.
4 Replacement Procedures 4.29 Hinge Installing the Hinge To install the hinge, follow the steps below and refer to Figure 4-44. 1. Install the right hinge while engaging two hooks and secure it with the following screw. • M2.5×6C Tapping screw ×1 2. Install the left hinge and secure it with the following screw. • M2.5×6C Tapping screw ×1 3. Turn the cover assembly face up and secure the left hinge with the following screw. • 4-72 M2.
4.30 Speaker 4 Replacement Procedures 4.30 Speaker Removing the Speaker To remove the speaker, follow the steps below and refer to Figure 4-45 and 4-46. 1. Turn up two insulators and peel off two acetate tapes. 2. Remove the speakers from the slots.
4 Replacement Procedures 4.30 Speaker 3. Separate the speakers (left and right) and speaker covers (left and right). Speaker cover * Be careful of the direction, when installing.
4.30 Speaker 4 Replacement Procedures Installing the Speaker To install the speaker, follow the steps below and refer to Figure 4-45 and 4-46. 1. Install the speakers (left and right) to the speaker covers (left and right). 2. Install the speakers (left and right) to the slots (left and right). 3. Turn up the insulator and arrange the speaker cables. 4. Stick two acetate tapes in place. CAUTION: When installing the speaker and arrange the speaker cables, be careful of the followings.
4 Replacement Procedures 4.30 Speaker CAUTION: When installing the speaker and arrange the speaker cables, be careful of the followings. (Arranging the speaker cable (left side)) Ruled line Speaker cable should be seen. Arrange the speaker cable between the ruled line and rib. When removing the hinge, remove the speaker cable to the arrow pointing. Acetate tape (20mm) Stick the tape while fitting the edge and center of the hinge hole. Acetate tape (30mm) Do not put the speaker cable on the rib.
4.31 Fluorescent Lamp 4 Replacement Procedure 4 4.31 Fluorescent Lamp This system uses LCD modules from the following suppliers. The procedure for replacing the fluorescent lamp is different for each LCD module. Refer to the appropriate procedure. Type Part No. 15.4-inch (WXGA) G33C0003E110 Supplier Section LG Philips 4.31.1 SAMSUNG 4.31.2 G33C0003G110 G33C0003F110 G33C0003H110 NOTE: - When working with a LCD module, always use a flat, grounded table.
4 Replacement Procedure 4.31 Fluorescent Lamp 4.31.1 Replacing the 15.4-inch WXGA LG Philips Fluorescent Lamp CAUTION: When replacing the fluorescent lamp, wear finger covers or gloves to avoid contaminating or damaging the LCD panel. Be careful not to let dust or other foreign substance into the module. To replace the 15.4-inch WXGA LG Philips fluorescent lamp, follow the steps below and refer to Figure 4-47 to 4-54. Disassembly of outside tape / Cover shield 1. Disassembly of Cover shield (S).
4.31 Fluorescent Lamp 4 Replacement Procedure Figure 4-47 Replacing LG.
4 Replacement Procedure 4.31 Fluorescent Lamp Disassembly of Top Case 1. Disassembly of Top Case. CAUTION: Pressure or stress should not be given on Source TCP and Gate COF. Figure 4-48 Replacing LG.
4.31 Fluorescent Lamp 4 Replacement Procedure Disassembly of Source PCB 1. Disassembly of Source PCB. CAUTION: Pressure or stress should not be given on PCB and TCP. Figure 4-49 Replacing LG.
4 Replacement Procedure 4.31 Fluorescent Lamp Disassembly of Case top, Board Ass’y, Tape Adhesive, Light guide, Cover Ass’y Bottom 1. Disassembly of Case top. 2. Disassembly of Board Ass’y. CAUTION: This process should be made in Clean room with no scratch nor particle on Polarizer and B/L Ass’y. 3. Disassembly of Tape Adhesive used for Sheets fixing (4 Points). 4. Disassembly of Sheets and Light guide. CAUTION: No penetration of foreign body is indispensable with no scratch on the surface of each Sheet.
4.31 Fluorescent Lamp 4 Replacement Procedure Assembly of Cover Ass’y, Sheets, Light guide, Tape Adhesive, Board Ass’y and Case top. 1. Assembly of Cover Ass’y and Screw (2 Points). CAUTION: Maximum value of torque with Screw should be below 2.0kgf.cm. 2. Assembly of Light Guide and Sheets. (Reflector Sheet fixing with one Double Tape.) CAUTION: No penetration of foreign body is indispensable with no scratch on the surface of each Sheet and Light guide. 3.
4 Replacement Procedure 4.31 Fluorescent Lamp Assembly of Source PCB 1. Assembly of Source PCB. CAUTION: Stress should not be given on TCP. Figure 4-52 Replacing LG.
4.31 Fluorescent Lamp 4 Replacement Procedure Assembly of Top Case 1. Assembly of Top Case. CAUTION: Pressure should not be given on Source TCP and Gate COF. Figure 4-53 Replacing LG.
4 Replacement Procedure 4.31 Fluorescent Lamp Assembly of outside Tape and Cover shield 1. Assembly of Cover shield (S). CAUTION: Pressure or stress should not be given on Source PCB. Usage of gloves with anti-electric discharge coating is recommended. To eliminate possible damage on circuits occurred by ESC. 2. Assembly of Cover shield (G). CAUTION: Pressure or stress should not be given on Gate TCP. 3. Assembly of Tape Adhesive used for Top case fixing. 4.
4.31 Fluorescent Lamp 4 Replacement Procedure 4.31.2 Replacing the 15.4-inch WXGA Samsung Fluorescent Lamp To replace the 15.4-inch WXGA Samsung fluorescent lamp, follow the steps below and refer to figures 4-55 to 4-58. Removing the fluorescent lamp 1. Remove the PCB cover. CAUTION: Handle with care not to damage COF of S/D ICs.
4 Replacement Procedure 4.31 Fluorescent Lamp 2. Remove the yellow tapes and Al tape. Yellow tape (left) Yellow tape (right) Bottom Al tape Lamp-wire tape Figure 4-56 Replacing Samsung fluorescent lamp (WXGA) (2) 3. Remove the top chassis from the molded frame. CAUTION: Remove in the order of bottom hook and side hook.
4.31 Fluorescent Lamp 4 Replacement Procedure 4. Separate the panel assembly and backlight unit. CAUTION: Handle with care not to damage COF of S/D ICs.
4 Replacement Procedure 4.31 Fluorescent Lamp Assembling the fluorescent lamp The assembly procedure of the 15.4-inch Samsung fluorescent lamp is the reverse of the above disassembly procedure. Refer to figures 4-55 to 4-58. 1. Install the panel assembly on the backlight unit. 2. Install the top chassis on the molded frame. 3. Stick the white tape and Al tape. 4. Stick the PCB cover.
Appendices [CONFIDENTIAL]
Appendices App-ii [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
Appendices Appendix Contents Appendix A Handling the LCD Module ...........................................................................A-1 Appendix B Board Layout .................................................................................................B-1 B.1 System Board (FHBIS*/FHBAS*) Front View .....................................................B-1 B.2 System Board (FHBIS*/FHBAS*) Back View .....................................................B-3 B.
Appendices C.21 CN5080 RGB connector (15-pin).......................................................................C-21 C.22 J6051 External microphone connector (6-pin) ...................................................C-21 C.23 CN6170 Speaker connector (4-pin) ....................................................................C-21 C.24 J6310 Headphone connector (5-pin)...................................................................C-22 C.25 CN8800 DC-IN connector (4-pin) ...................
Appendices C.49 CN5000 LCD interface connector (40-pin) ........................................................C-43 C.50 CN9600 SV board (FHBAR*) interface connector (20-pin) ..............................C-44 C.51 CN9700 Fingerprint sensor board (FHBAS*) interface connector (6-pin) ........C-44 C.52 CN9720 SD card board (FHBAD*) interface connector (20-pin)......................C-45 SV Board (FHBAR*) C.53 CN9610 System board interface connector (20-pin) ..........................................
Appendices Figures Figure B-1 System board (FHBIS*/FHBAS*) layout (front) ..........................................B-1 Figure B-2 System board (FHBIS*/FHBAS*) layout (back) ..........................................B-3 Figure B-3 Fingerprint Sensor board (FHBIS*/FHBAS*) layout (front/back) ...............B-5 Figure B-4 SD card board (FHBID*/FHBAD*) layout (front/back) ...............................B-6 Figure B-5 SV board (FHBIR*/FHBAR*) layout (front/back) .......................................
Appendices Table C-5 Docking interface connector (240-pin) .........................................................C-9 Table C-6 PC card interface connector (68-pin) ..........................................................C-13 Table C-7 Wireless LAN card interface connector (52-pin) ........................................C-14 Table C-8 MDC interface connector (12-pin) ..............................................................C-15 Table C-9 MDC relay connector (4-pin) ......................
Appendices Fingerprint Sensor Board (FHBIS*) Table C-35 System board interface connector (8-pin) ...................................................C-26 SD card Board (FHBID*) Table C-36 System board interface connector (20-pin) .................................................C-27 Table C-37 SD card interface connector (12-pin) ..........................................................C-27 System board (FHBAS＊) Table C-38 SO-DIMM 0 connector (200-pin) ...............................................
Appendices Table D-2 Scan codes with left Shift key ..........................................................................D-5 Table D-3 Scan codes in Numlock mode ..........................................................................D-6 Table D-4 Scan codes with Fn key....................................................................................D-6 Table D-5 Scan codes in overlay mode .............................................................................D-7 Table D-6 No.
Appendices App-x [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
Appendix A Handling the LCD Module Appendix A Appendices P Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cover, be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained. 2.
Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a LCD cleaning agent. Apply the agent to a cloth and then wipe the panel’s surface. Do not apply cleanser directly to the panel. LCD 4.
Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module.
Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage.
Appendix A Handling the LCD Module Appendices 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization.
Appendices A-6 Appendix A Handling the LCD Module [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
Appendix B Board Layout Appendices Appendix B Board Layout B.
Appendices Appendix B Board Layout Table B-1 System board (FHBIS*/FHBAS*) connectors (front) Number B-2 Name CN3011 Modem cable relay connector CN5000 LCD I/F connector CN9720 ID*/AD* board I/F connector CN9721 SW membrane I/F connector CN9700 IS*/AS* board I/F connector CN8771 Fan connector CN9300 RTC battery connector CN3230 Keyboard I/F connector CN3240 Touchpad connector CN2600 Wireless LAN card I/F connector CN4400 Bluetooth module I/F connector CN6170 Internal speaker conne
Appendix B Board Layout B.
Appendices Appendix B Board Layout Table B-2 System board (FHBIS*/FHBAS*) connectors and ICs (back) Number B-4 Name CN4200 1394 I/F connector J4100 LAN jack CN4612 USB port 0 CN4611 USB port 4 CN4610 USB port 6 CN8800 DC-IN connector CN5080 RGB I/F connector CN2300 Docking I/F connector CN9600 IR*/AR* board I/F connector CN3010 MDC I/F connector CN1410 Memory B/(1) connector CN1400 Memory A/(0) connector CN1810 ODD connector CN1850 HDD connector J6310 Headphone jack J6051
Appendix B Board Layout B.
Appendices B.
Appendix B Board Layout B.
Appendices B-8 Appendix B Board Layout [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
Appendix C Pin Assignments Appendices Appendix C Appendix C Pin Assignments [Intel Chipset model] System board (FHBIS＊) C.1 CN1400 SO-DIMM A connector (200-pin) Table C-1 SO-DIMM A connector (200-pin) (1/3) Pin No. Signal Name I/O Pin No.
Appendices Appendix C Pin Assignments Table C-1 SO-DIMM A connector (200-pin) (2/3) Pin No. C-2 Signal Name I/O Pin No.
Appendix C Pin Assignments Appendices Table C-1 SO-DIMM A connector (200-pin) (3/3) Pin No. Signal Name I/O Pin No.
Appendices C.2 Appendix C Pin Assignments CN1410 SO-DIMM B connector (200-pin) Table C-2 SO-DIMM B connector (200-pin) (1/3) Pin No. C-4 Signal Name I/O Pin No.
Appendix C Pin Assignments Appendices Table C-2 SO-DIMM B connector (200-pin) (2/3) Pin No. Signal Name I/O Pin No.
Appendices Appendix C Pin Assignments Table C-2 SO-DIMM B connector (200-pin) (3/3) Pin No. C-6 Signal Name I/O Pin No.
Appendix C Pin Assignments C.3 Appendices CN1850 HDD interface connector (11-pin) Table C-3 HDD interface connector (11-pin) Pin No. Signal Name I/O Pin No.
Appendices C.4 Appendix C Pin Assignments CN1810 ODD interface connector (50-pin) Table C-4 ODD interface connector (50-pin) Pin No. Signal Name I/O Pin No.
Appendix C Pin Assignments C.5 Appendices CN2300 Docking interface connector (240-pin) Table C-5 Docking interface connector (240-pin) (1/4) Pin No. A1 Signal Name DSKDC I/O Pin No.
Appendices Appendix C Pin Assignments Table C-5 Docking interface connector (240-pin) (2/4) Pin No. C-10 Signal Name I/O Pin No.
Appendix C Pin Assignments Appendices Table C-5 Docking interface connector (240-pin) (3/4) Pin No. Signal Name I/O Pin No.
Appendices Appendix C Pin Assignments Table C-5 Docking interface connector (240-pin) (4/4) Pin No. C-12 Signal Name I/O Pin No.
Appendix C Pin Assignments C.6 Appendices CN2110 PC card interface connector (68-pin) Table C-6 PC card interface connector (68-pin) Pin No. Signal Name I/O Pin No.
Appendices C.7 Appendix C Pin Assignments CN2600 Wireless LAN card interface connector (52-pin) Table C-7 Wireless LAN card interface connector (52-pin) Pin No. C-14 Signal Name I/O Pin No.
Appendix C Pin Assignments C.8 Appendices CN3010 MDC interface connector (12-pin) Table C-8 MDC interface connector (12-pin) Pin No. C.9 Signal Name I/O Pin No. Signal Name I/O - 2 NC - I/O 4 NC - 1 GND 3 ACZOT1-P3P 5 GND - 6 E3V - 7 ACZSY1-P3P O 8 GND - 9 ACZIN1-E3P I/O 10 GND - 11 ACZRS1-E3N O 12 XAZBC1-P3P O 1T GND - 2T GND - 3T GND - 4T GND - 5T GND - 6T GND - CN3011 MDC relay connector (4-pin) Table C-9 MDC relay connector (4-pin) Pin No.
Appendices Appendix C Pin Assignments C.10 CN3200 Keyboard interface connector (34-pin) Table C-10 Keyboard interface connector (34-pin) Pin No. Signal Name I/O Pin No.
Appendix C Pin Assignments Appendices C.12 CN9721 SW membrane interface connector (13-pin) Table C-12 SW membrane interface connector (13-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 PNLOFF-S3N I 2 NC - 3 NC - 4 GND - 5 NC - 6 NC - 7 PWRSW-S3N I 8 NC - 9 NC - 10 GPBTNA-S3N I 11 NC - 12 NC - 13 GPBTNB-S3N I 1T GND - 2T GND - C.13 CN3490 LPC debug port interface connector (12-pin) Table C-13 LPC debug port interface connector (12-pin) Pin No.
Appendices Appendix C Pin Assignments C.15 CN4200 IEEE 1394 interface connector (4-pin) Table C-15 IEEE 1394 interface connector (4-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 ZTPB0-P3N I/O 2 ZTPB0-P3P I/O 3 ZTPA0-P3N I/O 4 ZTPA0-P3P I/O 1T GND - 2T GND - 2T GND - 4T GND - C.16 CN4400 Bluetooth interface connector (20-pin) Table C-16 Bluetooth interface connector (20-pin) Pin No. Signal Name I/O Pin No.
Appendix C Pin Assignments Appendices C.18 CN4614 USB 4 connector (4-pin) Table C-18 USB 4 connector (4-pin) Pin No. 1 3 1T 3T Signal Name USB1PS-E5V ZUSBP4-E3P GND GND I/O Pin No. I/O - 2 4 2T Signal Name ZUSBP4-E3N GND GND I/O I/O - C.19 CN4614 USB 0 connector (4-pin) Table C-19 USB 0 connector (4-pin) Pin No. 1 3 1T 3T Signal Name USB1PS-E5V ZUSBP0-E3P GND GND I/O Pin No.
Appendices Appendix C Pin Assignments C.20 CN5000 LCD interface connector (40-pin) Table C-20 LCD interface connector (40-pin) Pin No. C-20 Signal Name I/O Pin No.
Appendix C Pin Assignments Appendices C.21 CN5080 RGB connector (15-pin) Table C-21 RGB connector (15-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 MRED-PXP O 2 MGRN-PXP O 3 MBLU-PXP O 4 NC - 5 GND - 6 GND - 7 GND - 8 GND - 9 P5V - 10 GND - 11 NC - 12 CRTSDA-P5P I/O 13 MHSYNC-P5P O 14 MVSYNC-P5P O 15 CRTSCL-P5P I/O 1T GND 2T GND - - C.22 J6051 External microphone connector (6-pin) Table C-22 External Microphone connector (6-pin) Pin No. C.
Appendices Appendix C Pin Assignments C.24 J6310 Headphone connector (5-pin) Table C-24 Headphone connector (5-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 A-GND - 2 HEADL-PXP O 3 HEADR-PXP O 4 NC - 5 A-GND - C.25 CN8800 DC-IN connector (4-pin) Table C-25 DC-IN connector (4-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 ADPDC - 2 ADPDC - 3 GND - 4 GND - C.26 CN8810 Main Battery connector (10-pin) Table C-26 Main Battery connector (10-pin) Pin No.
Appendix C Pin Assignments Appendices C.28 CN8771 FAN interface connector (4-pin) Table C-28 FAN interface connector (4-pin) Pin No. Signal Name I/O Pin No. 2 4 1 P5V - 3 GND - Signal Name I/O FANG0-P3P I (FPWM0-S3P) O C.29 CN9600 SV board (FHBIR*) interface connector (20-pin) Table C-29 SV board (FHBIR*) interface connector (20-pin) Pin No. Signal Name I/O Pin No.
Appendices Appendix C Pin Assignments C.31 CN9720 SD card board (FHBID*) interface connector (20-pin) Table C-31 SD card board (FHBID*) interface connector (20-pin) Pin No. I/O Pin No.
Appendix C Pin Assignments Appendices SV Board (FHBIR*) C.32 CN9610 System board interface connector (20-pin) Table C-32 System board interface connector (20-pin) Pin No. Signal Name I/O Pin No.
Appendices Appendix C Pin Assignments Fingerprint Sensor Board (FHBIS*) C.35 CN9540 System board interface connector (8-pin) Table C-35 System board interface connector (8-pin) Pin No. I/O Pin No.
Appendix C Pin Assignments Appendices SD card Board (FHBID*) C.36 CN9550 System board interface connector (20-pin) Table C-36 System board interface connector (20-pin) Pin No. Signal Name I/O Pin No.
Appendices Appendix C Pin Assignments [ATI Chipset model] System board (FHBAS＊) * The following connectors are different from ones of Intel chipset model. C.38 CN1400 SO-DIMM 0 connector (200-pin) Table C-38 SO-DIMM 0 connector (200-pin) (1/3) Pin No. C-28 Signal Name I/O Pin No.
Appendix C Pin Assignments Appendices Table C-38 SO-DIMM 0 connector (200-pin) (2/3) Pin No. Signal Name I/O Pin No.
Appendices Appendix C Pin Assignments Table C-38 SO-DIMM 0 connector (200-pin) (3/3) Pin No. C-30 Signal Name I/O Pin No.
Appendix C Pin Assignments Appendices C.39 CN1410 SO-DIMM 1 connector (200-pin) Table C-39 SO-DIMM 1 connector (200-pin) (1/3) Pin No. Signal Name I/O Pin No.
Appendices Appendix C Pin Assignments Table C-39 SO-DIMM 1 connector (200-pin) (2/3) Pin No. C-32 Signal Name I/O Pin No.
Appendix C Pin Assignments Appendices Table C-39 SO-DIMM 1 connector (200-pin) (3/3) Pin No. Signal Name I/O Pin No.
Appendices Appendix C Pin Assignments C.40 CN1850 HDD interface connector (11-pin) Table C-40 HDD interface connector (11-pin) Pin No. C-34 Signal Name I/O Pin No.
Appendix C Pin Assignments Appendices C.41 CN1810 ODD interface connector (50-pin) Table C-41 ODD interface connector (50-pin) Pin No. Signal Name I/O Pin No.
Appendices Appendix C Pin Assignments C.42 CN3200 Docking interface connector (240-pin) Table C-42 Docking interface connector (240-pin) (1/4) Pin No. A1 Signal Name DSKDC I/O Pin No.
Appendix C Pin Assignments Appendices Table C-42 Docking interface connector (240-pin) (2/4) Pin No. Signal Name I/O Pin No.
Appendices Appendix C Pin Assignments Table C-42 Docking interface connector (240-pin) (3/4) Pin No. C-38 Signal Name I/O Pin No.
Appendix C Pin Assignments Appendices Table C-42 Docking interface connector (240-pin) (4/4) Pin No. Signal Name I/O Pin No.
Appendices Appendix C Pin Assignments C.43 CN2600 Wireless LAN card interface connector (52-pin) Table C-43 Wireless LAN card interface connector (52-pin) Pin No. C-40 Signal Name I/O Pin No.
Appendix C Pin Assignments Appendices C.44 CN3490 LPC debug port interface connector (12-pin) Table C-44 LPC debug port interface connector (12-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O - 2 P3V - 4 DBGDET-P3N I 1 GND 3 LPCFRM-P3P 5 LAD0-P3P I/O 6 LAD1-P3P I/O 7 LAD2-P3P I/O 8 LAD3-P3P I/O 9 PLTRS1-S3N O 10 X33DBG-P3P 11 P3V - 12 GND - C.45 J4100 LAN interface connector (12-pin) Table C-45 LAN interface connector (12-pin) Pin No. Signal Name I/O Pin No.
Appendices Appendix C Pin Assignments C.47 CN4611 USB 4 port connector (4-pin) Table C-47 USB 4 port connector (4-pin) Pin No. Signal Name I/O Pin No. Signal Name I/O 1 USB1PS-E5V - 2 ZUSBP1-E3N 3 ZUSBP1-E3P I/O 4 GND - 2T GND - 1T GND - 3T GND - I/O C.48 CN4612 USB 0 port connector (4-pin) Table C-48 USB 0 port connector (4-pin) Pin No. C-42 Signal Name I/O Pin No.
Appendix C Pin Assignments Appendices C.49 CN5000 LCD interface connector (40-pin) Table C-49 LCD interface connector (40-pin) Pin No. Signal Name I/O Pin No.
Appendices Appendix C Pin Assignments C.50 CN9600 SV board (FHBAR*) interface connector (20-pin) Table C-50 SV board (FHBAR*) interface connector (20-pin) Pin No. Signal Name I/O Pin No.
Appendix C Pin Assignments Appendices C.52 CN9720 SD card board (FHBAD*) interface connector (20-pin) Table C-52 SD card board (FHBAD*) interface connector (20-pin) Pin No. Signal Name I/O Pin No.
Appendices Appendix C Pin Assignments SV Board (FHBAR*) C.53 CN9610 System board interface connector (20-pin) Table C-53 System board interface connector (20-pin) Pin No. Signal Name I/O Pin No.
Appendix C Pin Assignments Appendices Fingerprint Sensor Board (FHBAS*) C.56 CN9540 System board interface connector (8-pin) Table C-56 System board interface connector (8-pin) Pin No. Signal Name I/O Pin No.
Appendices Appendix C Pin Assignments SD Card Board (FHBAD*) C.57 CN9730 System board interface connector (20-pin) Table C-57 System board interface connector (20-pin) Pin No. Signal Name I/O Pin No.
Appendix D Keyboard Scan/Character Codes Appendices Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Cap No.
Appendices Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (2/4) D-2 Cap No.
Appendix D Keyboard Scan/Character Codes Appendices Table D-1 Scan codes (set 1 and set 2) (3/4) Cap No.
Appendices Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (4/4) Cap No. Keytop Code set 1 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc Refer to table 2-25 126 Pause Refer to table 2-25 202 Fn 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F Make Code set 2 Break Make Note Break *5 Notes: 1. 2. 3. 4. 5. D-4 * * * * * Scan codes differ by overlay function.
Appendix D Keyboard Scan/Character Codes Appendices Table D-2 Scan codes with left Shift key Cap Key No.
Appendices Appendix D Keyboard Scan/Character Codes Table D-3 Scan codes in Numlock mode Cap Key Code set 1 No.
Appendix D Keyboard Scan/Character Codes Appendices Table D-5 Scan codes in overlay mode Cap No.
Appendices Appendix D Keyboard Scan/Character Codes Table D-7 No.126 key scan code Key top Shift Code set 1 Code set 2 Make Make Pause Common* E1 1D 45 E1 Ctrl* E0 46 E0 C6 9D C5 E1 14 77 E1 F0 E0 7E E0 F0 7E 14 F0 77 *: This key generates only make codes.
Appendix E Key Layout Appendices Appendix E Appendix E E.1 Key Layout United Kingdom (UK) Keyboard Figure E-1 UK keyboard E.
Appendices E-2 Appendix E Key Layout [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
Appendix F Wiring diagrams Appendices Appendix F Appendix F F.1 Wiring diagrams RGB Monitor Loopback Connector Figure F-1 RGB Monitor Loopback Connector F.
Appendices F.3 Appendix F Wiring diagrams RS-232C direct connection cable (9-pin to 9-pin) Figure F-3 RS-232C direct connection cable (9-pin to 9-pin) F.
Appendix F Wiring diagrams F.
Appendices F-4 Appendix F Wiring diagrams [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
Appendix G BIOS rewrite procedures Appendices Appendix G Appendix G BIOS rewrite procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. Tools To rewrite the BIOS, you need the following tool: BIOS/EC/KBC rewriting disk for the computer that has renewed BIOS data. Rewriting the BIOS 1. Set the system to boot mode. 2. Turn off the power to the computer. 3. Remove the external cable and PC card. 4.
Appendices G-2 Appendix G BIOS rewrite procedures [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
Appendix H EC/KBC rewrite procedures Appendices Appendix H Appendix H EC/KBC rewrite procedures This Appendix explains how to rewrite the EC/KBC system program when you update the EC/KBC system. Tools To rewrite the EC/KBC, you need the following tool: EC/KBC rewriting disk for the computer Rewriting the EC/KBC NOTE: 1. Rewrite the EC/KBC only when instructed by a diagnostic disk release notice. 2. Connect the AC adaptor to the computer when you rewrite the EC/KBC. 3.
Appendices H-2 Appendix H EC/KBC rewrite procedures [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
Appendix I Reliability Appendices Appendix I Appendix I Reliability The following table shows MTBF (Mean Time Between Failures).
Appendices I-2 Appendix I Reliability [CONFIDENTIAL] TECRA A8 /Satellite Pro A120 Maintenance Manual (960-573)
