Portégé® M750 Series User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see “If Something Goes Wrong” on page 189 in this guide.
Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. Model: Portégé® M750 Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty The computer system you purchased may include Recordable and/or ReWritable optical media drive(s) and associated software, among the most advanced data storage technologies available.
Critical Applications The computer you have purchased is not designed for any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ❖ This device may not cause harmful interference. ❖ This device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba’s Support Web site at pcsupport.toshiba.com.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. Telephone Company Procedures The goal of the telephone company is to provide you with the best service it can. In order to do this, it may occasionally be necessary for them to make changes in their equipment, operations or procedures.
Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 NOTICE: The Industry Canada label identifies certified equipment.
Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers. ❖ The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance.
Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device. L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même s’il est susceptible de compromettre son fonctionnement.
The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on recycling and reuse.
However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance.
2. Indication The indication shown below appears on this equipment. (1) (2) (3) 2.4DSOF4 (4) 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 DS: This equipment uses DS-SS modulation. OF: This equipment uses OFDM modulation. 3 The interference range of this equipment is less than 40m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. 3.
Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Countries/Regions for the Intel® Wireless Wi-Fi® Link 5000 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Romania San Marino Singapore South Africa Sweden Taiwan UAE (United Arab Emirates) USA Virgin Islands Russia Saudi Arabia Slovakia South Korea Switzerland Turk Islands United Kingdom Saint Martin Serbia Slovenia Spain Tahiti Ukraine Uruguay Vatican Zimbabwe Vietnam Approved Countries/Regions for use for the Atheros AR5BXB72 2.4 + 5GHz 11n minicard This equipment is approved to the radio standard by the countries/regions in the following table.
Slovenia Sweden UAE (United Arab Emirates) Uruguay South Korea Switzerland/ Liechtenstein Ukraine Spain Taiwan (ROC) United Kingdom USA Venezuela Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: Nederland: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required.
Licentie verplicht voor gebruik met buitenantennes. Neem contact op met verkoper voor juiste procedure.
for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Approved Countries/Regions for use for the Atheros AR5BXB63 11g minicard This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Approved Countries/Regions for the Realtek® RTL8187B This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Approved Countries/Regions for use for the Intel® PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE An adhoc mode is available in Ch1-Ch11(802.11b/g), An Infrastructure mode is available in Ch1-Ch11 (802.11b/g) Ch36,40,44,48,52,56,60,64,149,153,157,161,165 (802.
NOTE An adhoc mode is available in Ch1-Ch11(802.11b/g), An Infrastructure mode is available in Ch1-Ch11 (802.11b/g) Ch36,40,44,48,52,56,60,64,149,153,157,161,165 (802.11a). Antigua Bahamas Bermuda Chile Costa Rica Ecuador Guadeloupe Honduras Netherlands Antilles Paraguay St. Kitts Trinidad and Tobago US Virgin Islands Argentina Barbados Bolivia Cayman Islands Curacao El Salvador Guyana Jamaica Nicaragua Peru St.
Bluetooth wireless technology is a new innovative technology, and TOSHIBA has not confirmed compatibility of its Bluetooth products with all computers and/or equipment using Bluetooth wireless technology other than TOSHIBA portable computers. Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.
Germany Hungary Italy Korea Lebanon Luxembourg New Zealand Peru Portugal Slovenia Switzerland Uruguay Greece Iceland Japan Kuwait Liechtenstein Malta Norway Philippines Singapore Spain Thailand USA Hong Kong Ireland Jordan Latvia Lithuania Netherlands Oman Poland Slovakia Sweden UK Venezuela Bluetooth® Wireless Technology and Your Health The products with Bluetooth® wireless technology, like other radio devices, emit radio frequency electromagnetic energy.
Exposure to Radio Frequency Radiation The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized. Regulatory statements This product complies with any mandatory product specification in any country/ region where the product is sold.
Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1. Sticker Please put the following sticker on devices incorporating this product.
Device Authorization This device obtains the Technical Regulation Conformity Certification, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law of Japan. The Name of the radio equipment: EYXF2CS TELECOM ENGINEERING CENTER Approval Number: 01NYDA1305 The following restrictions apply: ❖ Do not disassemble or modify the device. ❖ Do not install the embedded wireless module into other device.
Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2008 by Toshiba America Information Systems, Inc. All rights reserved. Export Administration Regulation This document contains technical data that may be controlled under the U.S.
Trademarks Portégé and ConfigFree are registered trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Microsoft, Outlook, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. DirectX, Active Desktop, DirectShow, and Windows Media are registered trademarks of Microsoft Corporation. Wi-Fi is a registered trademark of the Wi-Fi Alliance.
Contents Introduction................................................................................ 36 This guide ...............................................................38 Safety icons ............................................................39 Other icons used...............................................39 Other documentation ..............................................40 Service options .......................................................40 Chapter 1: Getting Started..................
Contents 29 Using the computer for the first time ......................50 Opening the display panel .................................50 Your computer’s features and specifications ....51 Turning on the power .......................................51 Adding memory (optional) ......................................52 Installing a memory module .............................53 Removing a memory module............................58 Checking total memory .....................................
Contents Caring for your computer........................................87 Cleaning the computer ......................................88 Moving the computer........................................88 Using a computer lock ......................................88 Chapter 2: Learning the Basics................................................. 90 Computing tips .......................................................90 Using the keyboard .................................................
Contents 31 Chapter 3: Mobile Computing.................................................108 Toshiba’s energy-saver design..............................108 Running the computer on battery power ..............109 Battery Notice .................................................109 Power management ........................................110 Using additional batteries ...............................111 Charging batteries.................................................111 Charging the main battery............
Contents Surfing the Internet.........................................133 Internet features..............................................133 Uploading to, and downloading files from, the Internet ..............................................134 Exploring audio features .......................................134 Recording sounds...........................................134 Using external speakers or headphones..........135 Using tablet mode.................................................
Contents 33 TOSHIBA Application Installer...............................154 Setting passwords ................................................155 Using an instant password..............................155 Using a supervisor password..........................156 Using a user password ...................................157 Deleting a user password................................158 TOSHIBA Security Assist ......................................159 TOSHIBA PC Diagnostic Tool Utility......................
Contents ConfigFree® ...........................................................185 Getting Started................................................185 ConfigFree® Utilities........................................186 Important information for Wireless Key Logon .....188 Chapter 6: If Something Goes Wrong....................................189 Problems that are easy to fix ................................189 Problems when you turn on the computer............
Contents 35 Appendix A: Hot Keys/TOSHIBA Cards ................................. 221 Hot Key Cards .......................................................221 Using the Hot Key Cards .................................222 Application Cards..................................................223 Using the Application Cards............................224 Card Case........................................................224 Hot key functions ..................................................225 Optical disk drive .
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your Computer model may be ENERGY STAR® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR® logo on the computer and the following information applies.
Introduction 37 According to the EPA, a computer meeting the new ENERGY STAR® specifications will use between 20% and 50% less energy depending on how it is used. If all U.S. household and businesses replaced old computers with new ENERGY STAR® qualified models, we would save more than $1.8 billion in energy costs over the next five years and avoid greenhouse gas emissions equivalent to more than 2.7 million cars.
Introduction This guide NOTE The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at pcsupport.toshiba.com.
Introduction Safety icons 39 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Introduction Other documentation Other documentation Your computer comes with the following documentation: ❖ An electronic version of the user’s guide (this document) ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba’s Web site at accessories.toshiba.com. Service options Toshiba offers a full line of optional service programs to complement its standard limited warranty.
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information.
Getting Started Selecting a place to work To keep your computer in prime operating condition, protect your work area from: ❖ Dust, moisture, and direct sunlight. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters. ❖ Extreme heat, cold, or humidity.
Getting Started Selecting a place to work ❖ ❖ 43 Avoid prolonged physical contact with the underside or surface of the computer. Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injury to skin. Read the “Avoid extended contact between computer base/palm rest and skin” section in the “Instruction Manual for Safety and Comfort” that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer.
Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Getting Started Setting up your computer NOTE 45 Please handle your computer carefully to avoid scratching or damaging the surface. Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices.
Getting Started Registering your computer with Toshiba Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your product. Product registration can be completed by either visiting the Toshiba Web site at http://www.register.toshiba.com, or by double-clicking the Toshiba Resources icon on your desktop and then double-clicking Toshiba Registration.
Getting Started Connecting to a power source 47 Connecting to a power source Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to charge the computer’s battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury.
Getting Started Connecting to a power source To connect AC power to the computer: 1 Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. _ + 2 Plug the AC adaptor cord into the DC-IN on the back of the computer.
Getting Started Charging the main battery 49 The computer’s main battery light gives you an indication of the main battery’s current charge: NOTE ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows green when the main battery is fully charged ❖ Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet ❖ Flashes amber when the main battery charge is low and it is time to recharge the
Getting Started Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel 1 Facing the front of the computer, locate the center of the display panel. 2 Gently raise the panel. 3 Adjust the display to a comfortable viewing angle.
Getting Started Using the computer for the first time 51 Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using highprecision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology. Over a period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate.
Getting Started Adding memory (optional) 4 Press the power button in until the on/off light on the system indicator panel glows green—about one second Power button (Sample Illustration) Turning on the power The preinstalled operating system will load automatically. When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely.
Getting Started Adding memory (optional) 53 Installing a memory module A memory module can be installed in the memory module slot on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot. The surrounding area may also be hot. Allow the module to cool to room temperature before replacing it. Avoid touching the cover, the module, and the surrounding area before they have cooled.
Getting Started Adding memory (optional) 2 Click Shut Down. The operating system turns off the computer. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Remove the main battery. For information on removing the main battery, see “Removing the battery from the computer” on page 119. 5 Close the display panel and turn the computer upside down to locate the memory module slot cover.
Getting Started Adding memory (optional) 6 55 Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover. Front of computer (Sample Illustration) Removing the memory module slot cover 7 Remove the memory module slot cover. 8 Place the screw and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module.
Getting Started Adding memory (optional) NOTE If no memory slot is available, you must remove a module by performing steps 2-3 of “Removing a memory module” on page 58. 11 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket.
Getting Started Adding memory (optional) 57 13 Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module. If the latches and cutouts do not line up correctly, repeat steps 12-13.
Getting Started Adding memory (optional) 15 Re-insert the main battery. For more information on inserting the main battery, see “Inserting a charged battery” on page 121. 16 Turn the computer right side up. 17 Reconnect the cables. 18 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer.
Getting Started Adding memory (optional) NOTE 59 The following screen may appear when you turn on the power: If “Start Windows® Normally” is highlighted, then press Enter. If one of the Safe Mode options is highlighted, it is best to press Enter to go into Safe Mode, then shut down and restart the system, at which time Windows® should boot back up normally. When Safe Mode is suggested, this could be a sign that you may need to scan your internal storage drive for errors or defragment the drive.
Getting Started Adding memory (optional) 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main battery. For more information on inserting the main battery, see “Inserting a charged battery” on page 121. 6 Turn the computer right side up. 7 Reconnect the cables. 8 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.
Getting Started Hard Drive Recovery Utilities 61 Hard Drive Recovery Utilities (Available on certain models) Your computer has been configured with a hard disk partition to allow you to recover your hard disk drive or reinstall selected applications and software features or utilities. NOTE ❖ ❖ During the HDD Recovery Process it is strongly recommended that your computer be connected to an external power source via the AC Adaptor.
Getting Started Hard Drive Recovery Utilities To create recovery DVDs: 1 Click Start, All Programs, Toshiba, Recovery, and then Recovery Disc Creator. 2 Select DVD (to create Recovery media on DVDs). 3 Select the items you want to copy by clicking the check box next to the item’s Name—recovery files, applications (original bundled drivers and applications), or both the recovery files and applications. 4 Click Create. 5 Insert the first blank DVD into your writable optical drive when prompted.
Getting Started Hard Drive Recovery Utilities 63 Hard Disk Drive Recovery using the recovery partition NOTE During the HDD Recovery Process it is strongly recommended that your computer be connected to an external power source via the AC Adaptor.
Getting Started Hard Drive Recovery Utilities ❖ Erase the hard disk (Sample Image) Toshiba Recovery Wizard screen Recovering the original factory image (recommended recovery method) Recovering a hard disk drive to its out of box state deletes all partitions on the hard disk drive and your information will be lost. Be sure to save your work to external media first. 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next.
Getting Started Hard Drive Recovery Utilities 2 65 Select Recover to out-of-box-state, and then click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding. 3 Click Next to begin the recovery. Once complete, a message displays that the HDD has been recovered. 4 Press any key on the keyboard to restart the computer.
Getting Started Hard Drive Recovery Utilities (Sample Image) Erase the hard disk screen 3 Select the desired method, and then click Next. A confirmation message displays reminding you that all data will be lost. Be sure you have saved your work to external media before proceeding. 4 Click Next to begin deleting the HDD. When the process is completed, a message displays informing you that the HDD has been deleted. 5 Press any key on the keyboard to restart the computer.
Getting Started Hard Drive Recovery Utilities 67 To recover only your C: drive: 1 On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Next. 2 Select Recover without changing the hard drive partitions. A confirmation message appears, reminding you that all information on the C: drive will be lost during the recovery process. Be sure you have saved your work to external media before proceeding. 3 Click Next to begin the restoration.
Getting Started Hard Drive Recovery Utilities Hard Disk Drive Recovery using the Recovery media If you need to recover your computer to its default factory state, you can rebuild the system using your Hard Drive Recovery Utilities. To recover your hard disk drive using the utilities burned to DVDs (refer to “Creating Recovery DVDs” on page 61): 1 Insert the first recovery DVD into your optical drive and power on the computer. 2 When the initial screen displays, press F12. The boot menu appears.
Getting Started Hard Drive Recovery Utilities 5 69 If your system offers a choice of Windows Vista® 32-bit or 64bit operating system, select one at this time. If not skip to step 6. (Sample Image) Product Recovery Menu screen 6 A warning screen will appear stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue.
Getting Started Hard Drive Recovery Utilities 7 The Toshiba Recovery Wizard screen will appear. Please refer to “Hard Disk Drive Recovery options” on page 62 to explain the available recovery options. (Sample Image) Toshiba Recovery Wizard screen Checking the HDD operating status After restoring your hard disk drive, you can check its status as follows: 1 Click Start. 2 Right-click Computer. 3 Select Manage. 4 Click Disk Management.
Getting Started Using the TouchPad™ 4 Click Install. 5 Follow the on-screen prompts to complete the installation process. 71 Using the TouchPad™ The TouchPad™, the small, rectangular area located in front of the keyboard, is sensitive to touch and enables you to move the cursor with the stroke of a finger. Simply move your finger on the TouchPad in the direction you would like to move the cursor: ❖ To move the cursor to the top of the page, push your finger forward on the TouchPad.
Getting Started Using external display devices The function of the secondary (right-hand) button depends on the program you are using. It usually corresponds to the right mouse button (“right-clicking”). Check your program’s documentation to determine whether it uses the right mouse button. Disabling or enabling the TouchPad™ The TouchPad™ is enabled by default. To change the enable/disable TouchPad setting, press Fn + F9. This hot key enables/disables the TouchPad.
Getting Started Using external display devices 73 Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available with the appropriate device attached and turned on. The quickest way to change the display output settings is to use the display hot key (Fn + F5): 1 Press Fn and F5 simultaneously.
Getting Started Using an external keyboard Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps. Using an external keyboard If you prefer to use a full-size keyboard, you can attach one to your computer. The computer’s USB ports support most USBcompatible keyboards.
Getting Started Connecting a printer 75 To connect a printer to your computer: 1 Connect the printer cable to the printer and then connect the other end to one of the computer’s USB ports. 2 Plug the printer’s power cable into a live AC outlet. Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure.
Getting Started Connecting an optional external diskette drive Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes. (Sample Illustration) Optional external USB diskette drive To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports.
Getting Started Turning off the computer 77 Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Shut Down, Hibernate, and Sleep. Each option has its advantages. ❖ Use the Shut Down or Hibernate command if you will not be using the computer for several days or if you must turn off your computer. You must turn off your computer in order to upgrade your computer’s internal hardware (such as memory).
Getting Started Turning off the computer For information on how to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page 81. Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off.
Getting Started Turning off the computer 79 Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. Use the following steps to turn off your computer using the Shut Down command: 1 Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu.
Getting Started Turning off the computer 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 4 Click Power buttons and lid to display the actions that you can configure. 5 Select the options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.
Getting Started Turning off the computer 81 Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set. Restarting your computer To start the computer up again, press the power button until the on/off light glows green. If you turn off the computer by closing the display panel, you can start it again by opening the display panel.
Getting Started Turning off the computer To use any of these methods, you first need to enable them using the Power Options feature. 1 Click Start, Control Panel, System and Maintenance, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears.
Getting Started Turning off the computer 83 ❖ Power button action Set this option to Hibernate if you want the computer to go into Hibernation mode when you press the power button. ❖ Start menu power button Set this option to Hibernate if you want the computer to go into Hibernation mode when you click the power button in the Start menu. 6 Click Apply. 7 Click OK.
Getting Started Turning off the computer 2 Click Sleep. The computer saves the status of all open programs and files to the memory, turns off the display, and enters into a low-power mode. The on/off light blinks amber indicating the computer is in Sleep mode. Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Sleep mode.
Getting Started Turning off the computer 4 85 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 5 Click Power buttons and lid to display the actions that you can configure. 6 Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.
Getting Started Using your computer in tablet mode Once the computer is configured, you can place it into Sleep mode by either pressing the power button or closing the display panel, depending on the Sleep options set. Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the on/off light glows green. The computer returns to the screen(s) you were using.
Getting Started Customizing your computer’s settings 87 Pen holder (Sample Illustration) Using the computer in tablet mode To remove the tablet pen, press it in, and then pull it out from the side of the computer. For more information on using the computer in tablet mode, see “Using tablet mode” on page 136. Your computer came with applications already installed specifically designed to work with the tablet feature of the system.
Getting Started Caring for your computer Cleaning the computer Keep liquids, including cleaning fluid, out of the computer’s keyboard, speaker, and other openings. Never spray cleaner directly onto the computer and/or display. Never use harsh or caustic chemical products to clean the computer. To keep your computer clean, gently wipe the display panel and exterior case with a lightly dampened cloth.
Getting Started Caring for your computer 3 89 Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked.
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Learning the Basics Computing tips ❖ 91 Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and system configuration backup in the Windows® operating system” on page 213.
Learning the Basics Using the keyboard Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows® keys, providing all the functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page.
Learning the Basics Using the keyboard 93 Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys The Ctrl, Fn, and Alt keys do different things depending on the program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard. (Sample Illustration) Function keys F1 through F12 are called function keys because they execute programmed functions when pressed.
Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard. (Sample Illustration) Numeric and cursor control overlay Using the overlay to type numeric data The keys with the numbers on their right front are the numeric overlay keys.
Learning the Basics Starting a program 95 Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows® Explorer. If you prefer to open the program first, you have four options.
Learning the Basics Starting a program Starting a program from Windows® Explorer If a program is not listed in the All Programs menu, you can start it from Windows® Explorer. Windows® Explorer gives you a view of your computer’s contents as a hierarchy or “tree.” You can easily see the contents of each drive and folder on your computer. To use this method, you should know the file name and location of the program’s executable file (this file ends with .exe).
Learning the Basics Saving your work Starting a program using the Start Search field This example uses the Start menu’s Start Search field to start WordPad: 1 Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. Start Search field Arrow (Sample Image) Start Search field in Start menu 2 Start typing the program’s name (wordpad) in the Start Search field. As you type, all matching files and programs are displayed in the Start menu.
Learning the Basics Saving your work Saving files 1 In your Windows®-based application, click File, and then Save. 2 Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box. Use this dialog box to specify where to store the document and to give it a file name. (Sample Image) Save As dialog box 3 Choose the drive and folder where you want your file to be stored.
Learning the Basics Printing your work 99 File names The Windows® operating system supports long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on the keyboard, except for these characters: \ / ? : * " > < |. File names are not case-sensitive.
Learning the Basics Backing up your work To print a file: 1 If your printer is not on, turn it on now. 2 In your Windows®-based application, click File, and then Print. The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, the range of pages and number of copies to print. 4 Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
Learning the Basics Using the optical drive 101 Restoring your work To restore information from your backup media to your internal storage drive, use the Restore page in the backup program. Look in the online Help or your operating system documentation for information on restoring files. TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive.
Learning the Basics Using the optical drive Optical drive components The optical drive is located on the side of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light—Indicates when the drive is in use. Eject button—Press to release the disc tray. Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing.
Learning the Basics Using the optical drive 103 Setting the Optical Drive Auto Lock Right-click the Optical Drive Power icon in the Taskbar to change the Optical Drive Auto Lock settings. Enabling and Disabling Optical Drive Auto Lock: 1 Right-click on the Optical Drive Power icon on the Taskbar. 2 Click Optical Drive Auto Lock, and then Enable or Disable.
Learning the Basics Using the optical drive Inserting an optical disc To insert an optical disc into the drive: 1 Make sure the computer is turned on. The drive will not open if the computer’s power is off. 2 Make sure the drive’s in-use indicator light is off. 3 Press the drive’s eject button. If the drive is locked, wait a few seconds until the drive is unlocked. The disc tray slides partially out of the drive (about 1 inch). 4 Grasp the tray and pull it fully open.
Learning the Basics Using the optical drive 7 105 Gently press the disc onto the center spindle until it clicks into place. Handle DVDs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs, you could lose data. 8 Make sure the disc is completely on the spindle and is lying flat on the tray. If you insert the disc incorrectly, it may jam the drive.
Learning the Basics Using the optical drive If your disc does not run using this method, try using an application that is associated with the media on the disc. For example, if it is a music CD, open Windows Media® Player and use it to select and then play the CD. For other types of media, use the associated software to open the files on the disc.
Learning the Basics Toshiba’s online resources 107 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Removing a disc with the computer off To remove a disc with the computer turned off: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive (about 1 inch). Never use a pencil to press the manual eject button.
Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba.
Mobile Computing Running the computer on battery power 109 Your computer contains Toshiba EasyGuard®. The Toshiba EasyGuard* technology is made up of four foundational elements that incorporate hardware and software innovations into various Toshiba computers that address the most common security, reliability and connectivity issues faced by computer users: ❖ EasyGuard Protect and Fix—to fortify vital information and vulnerable components against the stress and hazards mobile computers face every day.
Mobile Computing Running the computer on battery power To ensure that the battery maintains its maximum capacity, operate the computer on battery power at least once a month. The LithiumIon battery has no memory effect so it is not necessary to let the battery fully discharge each time. However, for better accuracy of the battery meter, it is helpful to fully discharge the battery periodically. Please see “Maintaining your battery” on page 123 for procedures.
Mobile Computing Charging batteries 111 Using additional batteries In addition to the main battery, you may also have an optional secondary battery (not included with your computer). If you travel and need to work for many hours without an AC power source, you may purchase a battery module for use in the computer, or carry additional charged battery packs with you. You can then replace a discharged battery and continue working. For more information on batteries and accessories, see accessories.toshiba.
Mobile Computing Charging batteries The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 degrees Celsius). ❖ The battery is almost completely discharged. Leave the power connected and the battery should begin charging after a few minutes.
Mobile Computing Monitoring main battery power 113 The computer can be used while the RTC battery is being charged, although the charging status of the RTC battery cannot be monitored. Monitoring main battery power The computer’s main battery light gives you an indication of the main battery’s current charge. The following also applies to the secondary battery (available on certain models) if installed. ❖ Glows amber while the main battery is being charged (AC adaptor connected).
Mobile Computing Monitoring main battery power Power button System indicator lights AC power light On/off light Battery light Secondary battery light Internal storage drive light Wireless WAN indicator light** Wireless indicator light Bridge media indicator light* *Available on certain models **Not Available in the United States (Sample Illustration) Power and battery light locations Determining remaining battery power NOTE Wait at least 16 seconds after turning on the computer before trying to
Mobile Computing Monitoring main battery power 115 TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.
Mobile Computing Monitoring main battery power 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 4 Click Battery to display the battery options. 5 Configure the alarm settings to suit your needs.
Mobile Computing Monitoring main battery power 117 power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The following sections describe how to choose a Power Plan and discuss each power-saving option. Power Plans You can choose a predefined Power Plan or select your own combination of power options. To do this: 1 Click Start, Control Panel, Mobile PC, and then Power Options. The Windows® Power Options window appears.
Mobile Computing Monitoring main battery power 5 Click Change Advanced Settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click on the plus signs to expand each item and to see what settings are available for each item. 6 Click Save Changes to save the plan changes you have performed. By default the three power plans Balanced, Power Saver, and High Performance are satisfactory for most people and do not need to be edited.
Mobile Computing Changing the main battery 119 Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object. This could cause serious injury or fire, and could also damage the battery pack and computer.
Mobile Computing Changing the main battery 5 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Mobile Computing Changing the main battery 121 Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity. If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position.
Mobile Computing Taking care of your battery 5 Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page 119. 6 Restart the computer. Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life.
Mobile Computing Taking care of your battery 123 Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps below: 1 Turn off the computer’s power. 2 Disconnect the AC adaptor and turn on the computer’s power. If it does not turn on, go to step 4.
Mobile Computing Disposing of used batteries Disposing of used batteries The life of a battery pack depends on usage. When the battery pack needs replacing, the main battery light flashes amber shortly after you have fully recharged the battery. You must discard a battery if it becomes damaged. Never attempt to dispose of a battery pack by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven).
Mobile Computing Traveling tips 125 Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle™, a program of the Rechargeable Battery Recycling Corporation. For more information and for drop-off locations, visit www.rbrc.org or call 1-800-822-8837. Notice regarding CR coin cell batteries, applicable to California, U.S.A. only: Perchlorate Material - special handling may apply. See http://www.dtsc.ca.
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows® operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system.
Exploring Your Computer’s Features Exploring the desktop 127 Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button Taskbar Notification Area (Sample Image) Windows® operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Exploring Your Computer’s Features Exploring the desktop Your desktop may contain other icons depending on your configuration. See Windows® online Help for more specific information on each icon and how to use it.
Exploring Your Computer’s Features Setting up for communications 129 Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example modem/ Wi-Fi®/LAN, etc.
Exploring Your Computer’s Features Setting up for communications Accessing a network To access a network: ❖ At the office, connect an Ethernet cable to the Network port (RJ45) on your computer. For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi® access. If your computer has Wi-Fi®, ask them for help when connecting to their Wi-Fi® network. ❖ While you are at home or traveling, you need a dial-up connection.
Exploring Your Computer’s Features Setting up for communications 131 Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line. 1 Plug one end of a telephone cable (purchased separately) into the modem port on the side of the computer.
Exploring Your Computer’s Features An overview of using the Internet An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features, under these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Connecting to the Internet ❖ Surfing the Internet ❖ Internet features ❖ Uploading to, and downloading files from, the Internet The Internet The Internet is an association of thousands of networks and
Exploring Your Computer’s Features An overview of using the Internet 133 Connecting to the Internet To connect to the Internet, you need: ❖ A modem and telephone line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet. 1 Connect your computer’s modem (available on certain models) to a telephone line.
Exploring Your Computer’s Features Exploring audio features ❖ Internet chat rooms A chat room is a Web site that offers a place where people with similar interests and ideas communicate in real-time, one-onone or in groups, by typing messages which are instantly viewed by others on their computer screens.
Exploring Your Computer’s Features Exploring audio features 2 135 Click Start, All Programs, Accessories, and then Sound Recorder. Start Recording/Stop Recording button (Sample Image) Sound Recorder screen 3 Click the Start Recording button. 4 Speak normally into the microphone. 5 When you have finished recording, click the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click Save.
Exploring Your Computer’s Features Using tablet mode Using tablet mode One of your computer’s features is a convertible display that allows you to use the screen much as you would a writing tablet. Your computer came with applications already installed specifically designed to work with the tablet feature of the system. For more information on those applications, see the documentation provided with them. Preparing to use the tablet 1 Lift the display panel.
Exploring Your Computer’s Features Using tablet mode 137 4 Turn the display latch so it points toward the back of the screen. 5 Fold the display panel down flat over the keyboard and close the display. (Sample Illustration) Folding the display panel down flat By default, the computer desktop will automatically rotate to primary portrait view. For more information on changing tablet screen settings, see “TOSHIBA Rotation Utility” on page 175.
Exploring Your Computer’s Features Using tablet mode Using tablet mode 1 Remove the Toshiba tablet pen which is located on the side of the computer by momentarily pressing in on the pen and then releasing it. Pull the pen from the holder. (Sample Illustration) Removing the Toshiba tablet pen from the slot on the tablet computer NOTE Your computer may have come equipped with an optional reserve pen to be used in case the primary pen is unavailable.
Exploring Your Computer’s Features Using tablet mode 2 139 Use the Toshiba tablet pen on the tablet as you would any pointing device. (Sample Illustration) Writing on the tablet To learn how to manually change the layout of the screen from portrait to landscape, see “TOSHIBA Rotation Utility” on page 175. NOTE You can also use tablet mode when the computer is in its original configuration, with the screen open and facing the keyboard.
Exploring Your Computer’s Features Web Camera Returning the computer to its original configuration When you are finished using the tablet, follow the steps below to return the computer to its original configuration: 1 Return the Toshiba tablet pen to its slot on the side of the computer. 2 Lift the display panel to its upright position, perpendicular or 90o to the keyboard. 3 Rotate the display panel counter-clockwise 180o.
Exploring Your Computer’s Features Using PC Cards 141 Using PC Cards TECHNICAL NOTE: For PCMCIA-compatible PC Cards, check the package to make sure they conform to the PCMCIA 2.1 standard (or later). Other cards may work with your computer, but are likely to be much more difficult to set up and use.
Exploring Your Computer’s Features Using PC Cards Removing a PC Card Be sure to disable the PC Card prior to removing it. Otherwise, the system may be damaged. NOTE 1 Before removing a PC Card, make sure that no applications or system services are using the card. Prepare the card for removal by clicking the Safely Remove Hardware icon in the Notification Area and then selecting the card or device you want to remove.
Exploring Your Computer’s Features Using the Bridge Media Adapter Slot 143 Using the Bridge Media Adapter Slot (Available on certain models) The Bridge Media Adapter slot (available on certain models) supports the use of Memory Stick™, Memory Stick™ PRO, Secure Digital™ (SD™), MMC™ (MultiMediaCard™), or xD-Picture Card™ media. These media can be used with a variety of digital products: digital music players, cellular phones, PDAs, digital cameras, digital video camcorders, etc.
Exploring Your Computer’s Features Using the Ultra SlimBay II Removing memory media 1 Prepare the media for removal by clicking the Safely Remove Hardware icon in the Notification Area and then selecting the card or device you want to remove. If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays Safe to Remove Hardware. 2 Gently press the card inward to release it. The card pops out slightly.
Exploring Your Computer’s Features Using the Ultra SlimBay II 145 Removing a module from the Ultra SlimBay II NOTE 1 Use caution when lifting or turning your computer. Failure to do so may result in damage to components, such as cables, attached to your computer, or to the computer itself. Do one of the following: ❖ Turn off the computer. ❖ Leave the computer on and hot swap the module.
Exploring Your Computer’s Features Using the i.LINK® port 3 Slide the Ultra SlimBay II out of the computer. Front of computer (Sample Illustration) Sliding out the module Inserting a module into the Ultra SlimBay II To install a module into the Ultra SlimBay II, simply slide the module all the way into the Ultra SlimBay II until the latch locks into place. Using the i.LINK® port The i.LINK® port on the front of the computer provides an extremely fast data transfer rate.
Exploring Your Computer’s Features Using the eSATA/USB combo port 147 Using the eSATA/USB combo port Your computer includes an eSATA/USB combo port, which can be used with both eSATA (external Serial Advanced Technology Attachment) devices and USB devices. The eSATA interface supports fast data transfer rates, which is especially useful for transferring and storing large files such as digital photo, music or video files. Like the USB and i.
Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter. NOTE 148 The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.
Utilities TOSHIBA Assist ❖ USB Sleep and Charge Utility ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Rotation Utility ❖ Windows® Mobility Center ❖ Tablet PC Settings ❖ Toshiba Tablet Access Code Utility ❖ TOSHIBA Accessibility ❖ Trusted Platform Module (TPM) ❖ Fingerprint Authentication Utility ❖ ConfigFree® ❖ Important information for Wireless Key Logon 149 TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functi
Utilities TOSHIBA Assist The TOSHIBA Assist offers four categories of options: ❖ Connect ❖ Secure ❖ Protect & Fix ❖ Optimize Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Bluetooth® Settings ❖ Bluetooth® Local COM Settings (Sample Image) TOSHIBA Assist window – Connect tab
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist (Sample Image) TOSHIBA Assist window – Secure tab 151
Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab
Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Rotation Utility ❖ TOSHIBA Accessibility (Sample Image) TOSHIBA Assist window – Optimize tab 153
Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, Toshiba, Recovery, and then TOSHIBA Application Installer. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install.
Utilities Setting passwords 155 Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ NOTE An instant password—Secures your open programs and files when leaving the computer temporarily.
Utilities Setting passwords Using a supervisor password A supervisor password prevents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, Toshiba strongly recommends that you save your password in a location where you can later access it should you not remember it. Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Utilities Setting passwords 157 6 Click Set. 7 Click OK if you want to save the password to a text file on a diskette or media of your choice, or click Cancel to continue without saving the password to a text file. 8 Shut down the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab.
Utilities Setting passwords To register a password for the power-on password functions: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Password Utility. The TOSHIBA Password Utility window appears. (Sample Image) TOSHIBA Password Utility window 2 Click Set. 3 Enter your password, and then enter it again to verify. 4 Click Set.
Utilities TOSHIBA Security Assist 159 TOSHIBA Security Assist The TOSHIBA Security Assist Utility acts as a “command center” where you can set up various passwords or other security features, and see how these features can be used with each other to increase security even further, or to simplify the ways that you protect your system.
Utilities TOSHIBA Security Assist ❖ ❖ ❖ ❖ Log on Settings—Select this category to set up security options that protect individual user accounts. ❖ Password of current user: Check the status of the Windows® password for the account to which you are currently logged on. ❖ Password of all users: Check the status of the Windows® password for any additional Windows® accounts on this computer.
Utilities TOSHIBA PC Diagnostic Tool Utility 161 TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem.
Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery power operation.
Utilities TOSHIBA SD™ Memory Card Format Utility 163 TOSHIBA SD™ Memory Card Format Utility This utility is used to format SD™ cards used with the Bridge Media Adapter slot. To format an SD memory card using this utility: 1 Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen 2 Select the drive corresponding to the SD memory card.
Utilities TOSHIBA SD™ Memory Boot Utility TOSHIBA SD™ Memory Boot Utility The TOSHIBA SD™ Memory Boot Utility allows you to create an SD card you can use to boot up your computer. This utility also allows you to easily format SD Memory Cards. Refer to the online Help documentation within the application for any additional help. To make a bootable SD card: 1 Attach a USB floppy drive to your computer and insert a bootable floppy disk. 2 Insert the SD card.
Utilities TOSHIBA SD™ Memory Boot Utility 4 Select the drive where the SD card is located. 5 Select Read from a floppy disk. 6 Click Start. NOTE 165 To create a bootable SD card with the Read from an image file option, you need a third-party application. Booting from a bootable SD card To boot from a bootable SD card: 1 Create a bootable SD card (see “TOSHIBA SD™ Memory Boot Utility” on page 164 for instructions).
Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears.
Utilities TOSHIBA Hardware Setup 167 TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the Toshiba configuration management tool available through the Windows® operating system. To access it: ❖ Click Start, All Programs, Toshiba, Utilities, and then HWSetup, or click the TOSHIBA Hardware Setup icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Hardware Setup screen appears.
Utilities TOSHIBA Hardware Setup ❖ CPU—Allows you to enable or disable CPU frequency switching modes Dynamically Switchable—This mode is the default setting for your computer, and automatically changes the processing frequency and decreases voltage depending on the power source: ❖ AC Power—If your computer is connected to the AC adaptor, the CPU frequency mode is set to high for faster processing.
Utilities USB Sleep and Charge Utility 169 USB Sleep and Charge Utility This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” It also displays the remaining battery capacity. Starting the USB Sleep and Charge Utility To start this utility click Start, All Programs, Toshiba, Utilities, and then USB Sleep and Charge.
NOTE Utilities USB Sleep and Charge Utility ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC 5V).
Utilities USB Sleep and Charge Utility 171 Enabling USB Sleep and Charge This utility can be used to enable or disable the “USB Sleep and Charge function” group. Check the check box for the group to enable the “USB Sleep and Charge function” for the USB port assigned to that group. In the default state, the group is disabled. Power supply mode settings There are several “USB Sleep and Charge function” modes. The default setting is Mode-1.
Utilities TOSHIBA Zooming Utility TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in/out hot keys (see “Zoom (Display resolution)” on page 236).
Utilities TOSHIBA Button Support 173 For more information about how to use the TOSHIBA Zooming Utility, right-click the icon in the Notification Area and then click Help. TOSHIBA Button Support TOSHIBA Button Support allows you to customize the TOSHIBA Assist button. This button is located above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears.
Utilities CD/DVD Drive Acoustic Silencer CD/DVD Drive Acoustic Silencer This utility can slow the speed of your optical drive to make it run more quietly. You can use this utility to make listening to music CDs more enjoyable. NOTE When you change the optical drive to “Silence” mode, the setting is only valid for the current Windows® session. If you shut down, restart, log off, or resume from Hibernation, the setting will revert back to Normal speed.
Utilities TOSHIBA Rotation Utility 175 TOSHIBA Rotation Utility The TOSHIBA Rotation utility allows you to change the default setting of the display format (primary portrait) to three other display formats: ❖ Primary landscape ❖ Secondary portrait ❖ Secondary landscape To access this utility: 1 Click the TOSHIBA Rotation Utility icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Rotation Utility screen appears.
Utilities Windows® Mobility Center Windows® Mobility Center The Windows® Mobility Center allows you to configure hardwarerelated settings, or launch applications while in Tablet mode using the Cross-Functional button. To start the Windows® Mobility Center: 1 Press and hold the Cross-Functional button for two seconds until the following screen displays. (Sample Image) Windows Mobility Center screen 2 Move the Cross-Functional button up or down, or right to left to select an option.
Utilities Tablet PC Settings 177 Tablet PC Settings The Tablet PC Settings utility allows you to set various options for using the tablet and pen. To access this utility: 1 Click the Tablet PC Settings icon in the Optimize tab of TOSHIBA Assist. The Tablet PC Settings screen appears. (Sample Image) Tablet PC Settings window ❖ The Settings tab allows you to specify whether you are left handed or right handed, and the menu location.
Utilities Tablet PC Settings ❖ The Tablet Buttons tab allows you to specify an action when a display system button is pressed. After making your selections, click Change, choose an Action, and then click OK. (Sample Image) Tablet PC Settings Tablet Buttons tab ❖ The Pen Options tab allows you to set various pen options. 2 Select the desired settings. 3 Click OK.
Utilities Toshiba Tablet Access Code Utility 179 Toshiba Tablet Access Code Utility This utility allows you to create and register an access code controlling who can log onto the Windows® operating system. NOTE When creating and registering an access code, you can choose any character or symbol you want. The more unique or complex the code that you create, the more secure. However, be sure to create a code that you can easily remember.
Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the Fn key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a sticky key, meaning you can press it once, release it, and then press a function key to activate the hot key function.
Utilities Trusted Platform Module (TPM) 181 Trusted Platform Module (TPM) NOTE This section only applies to systems with TPM. Your Toshiba computer includes the TPM (Trusted Platform Module), which is a security encryption device for your system’s internal storage drive. TPM is already included on your system, but needs to be installed and enabled using the following procedures.
Utilities Fingerprint Authentication Utility Fingerprint Authentication Utility (Available on certain models) The fingerprint authentication utility (available on certain models) can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint authentication utility can also be used for user logon. The user’s fingerprint is read; if the system recognizes the fingerprint, the user is automatically logged on.
Utilities Fingerprint Authentication Utility 183 Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows® user account. When the user attempts to log on again, the user’s fingerprint is read and compared with the user’s enrolled fingerprints; if the fingerprint is recognized, user logon is completed.
Utilities Fingerprint Authentication Utility ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖ Wet finger ❖ Soiled or oily finger ❖ Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate. ❖ Enroll two or more fingers.
Utilities ConfigFree® ❖ 185 Toshiba does not guarantee that this fingerprint recognition technology will be error-free. Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Utilities ConfigFree® ❖ Double-click the ConfigFree icon ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ Click the ConfigFree icon then click the desired utility. NOTE in the Notification Area. in the Notification Area, and If your computer is not connected to a network, the ConfigFree icon in the Notification Area is displayed with an “X.
Utilities ConfigFree® ❖ 187 Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree® profiles are useful for easily switching network settings and devices. You can switch network settings simply by selecting the profile with the desired settings.
Utilities Important information for Wireless Key Logon To create a profile: 1 Click the icon in the Notification Area. 2 Move the pointer to Profile. 3 Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard.
Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
If Something Goes Wrong Problems when you turn on the computer 2 Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining programs one by one by selecting the program name, then End Task.
If Something Goes Wrong Problems when you turn on the computer 191 If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source. The computer starts but when you press a key nothing happens. Verify that the active program accepts text input. Try clicking your mouse on an area where you can type text and try typing again.
If Something Goes Wrong Problems when you turn on the computer If you are running on battery power, it is recommended that you do not leave the computer in Sleep mode for long periods of time. To charge the battery, leave the computer plugged into a live wall outlet for several hours. For more information see “Charging batteries” on page 111. The computer displays the Non-System disk or disk error message. Make sure there is no diskette in the optional external diskette drive.
If Something Goes Wrong ® The Windows operating system is not working 5 193 Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket. The labels on the bottom of the computer and the AC adaptor show the specifications for voltage ("V") and current ("A") for each device.
If Something Goes Wrong The Windows® operating system is not working ❖ Safe Mode with Command Prompt ❖ Enable Boot Logging ❖ Enable low-resolution video (640x480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ Start Windows® normally When you highlight each option using the arrow keys, Windows® displays information about each option at the bottom after
If Something Goes Wrong Resolving a hardware conflict 195 The Windows® operating system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press F1. The Help and Support window appears.
If Something Goes Wrong Resolving a hardware conflict The device most recently connected to the system is the one most likely to be causing a conflict. Resolving conflicts There are several things you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer. ❖ Disable the device. For an older device, remove it from the computer. ❖ Disable another system component and use its resources for the new device. See “Fixing a problem with Device Manager” on page 196.
If Something Goes Wrong Resolving a hardware conflict 197 ❖ The Resources tab, which lists resources assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem.
If Something Goes Wrong Resolving a hardware conflict Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries.
If Something Goes Wrong Resolving a hardware conflict 199 Check the power options via your Power Plans (see “Power Plans” on page 117). Have you added a device, such as a PC Card or memory module, that takes its power from the battery? Is your software using the internal storage drive more? Is the display power set to turn off automatically? Was the battery fully charged to begin with? All these conditions affect how long the charge lasts.
If Something Goes Wrong Resolving a hardware conflict Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing Fn and F1 simultaneously. If you have registered a password, press any key, type the password and press Enter. If no password is registered, press any key.
If Something Goes Wrong Resolving a hardware conflict 201 To change the number of colors displayed: 1 Right-click in a blank area of the Windows® desktop. 2 Click Personalize, and then Display Settings. 3 Change the Colors option and click OK. For more information see Windows® Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware.
If Something Goes Wrong Resolving a hardware conflict Disk or internal storage drive problems Problems with the internal storage drive or with a diskette drive usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a drive, or one or more files appear to be missing. Make sure you are identifying the drive by its correct name (A: or C:).
If Something Goes Wrong Resolving a hardware conflict 203 Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem.
If Something Goes Wrong Resolving a hardware conflict You press the disc eject button, but the drive tray does not slide out. Make sure the computer is connected to a power source and turned on. The optical drive eject mechanism requires power to operate. Make sure a program is not accessing the drive and preventing it from ejecting.
If Something Goes Wrong Resolving a hardware conflict 205 The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control. PC Card problems PC Cards (PCMCIA-compatible) include many types of devices, such as a removable hard disk, additional memory, or a pager.
If Something Goes Wrong Resolving a hardware conflict 2 Double-click the appropriate PC Card, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The operating system displays your PC Card’s Properties dialog box, which contains information about your PC Card configuration and status. The computer stops working (hangs) when you insert a PC Card.
If Something Goes Wrong Resolving a hardware conflict 207 A PC Card error occurs. Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure. Refer to the card’s documentation, which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line).
If Something Goes Wrong Resolving a hardware conflict Modem problems (Available on certain models) This section lists common modem problems. The modem will not receive or transmit properly. Make sure the cable from the modem to the telephone line is firmly connected to the computer’s modem port and the telephone line jack. Check the communications parameters (baud rate, parity, data length and stop bits) specified in the communications program.
If Something Goes Wrong Resolving a hardware conflict 209 To determine if your computer has an internal Wi-Fi® adapter, check the device list in Device Manager (part of the Windows® Control Panel, Hardware and Sound). Some Toshiba models may have a Wireless antenna ON/OFF switch even though they do not have an internal Wi-Fi® adapter. NOTE ❖ Verify that signal strength is good using the utility provided with the Wi-Fi® adapter.
If Something Goes Wrong Resolving a hardware conflict 3 At the top-left of the Start menu, click cmd.exe to open the command prompt. 4 Enter IPCONFIG /ALL and press Enter. The IP address for each active network adapter will be displayed. ❖ Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port.
If Something Goes Wrong DVD operating problems 211 DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure that the disc is properly inserted in the drive tray. 3 Use the DVD Player software that came with your computer to view DVD movies. 4 Clean the disc and try again.
If Something Goes Wrong Develop good computing habits Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See “Computing tips” on page 90 for instructions. On a regular basis, back up the information stored on your internal storage drive.
If Something Goes Wrong Develop good computing habits 213 Data and system configuration backup in the Windows® operating system The Windows® operating system offers some easy-to-use features for backing up your Windows® settings and your data—documents and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
If Something Goes Wrong Develop good computing habits Then, at a later time, you can re-establish your Windows® configuration using the saved Restore Point. To do this: 1 Click Start, All Programs, Accessories, System Tools, and then System Restore. 2 Click Next. 3 A list of previously created Restore Points displays, showing the timestamp and description of each Restore Point. NOTE 4 This list may contain Restore Points that you did not create.
If Something Goes Wrong Develop good computing habits 215 Follow these steps to back up your computer or files to optical discs, or a storage drive: NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. 1 Prepare your backup target by connecting it and/or inserting a blank optical disc in the drive. 2 Click Start. 3 Click Control Panel. 4 Click System and Maintenance. 5 Click Backup and Restore Center.
If Something Goes Wrong Develop good computing habits ❖ Back up your critical data (see “Backing up your data or your entire computer with the Windows® operating system” on page 214). ❖ Have your factory Restore/Reconfiguration CD(s) on hand in case you need any files from them (available on certain models). ❖ Do not guess—follow directions carefully! It is often necessary to run an installation utility first—before connecting a new hardware item to the computer.
If Something Goes Wrong Develop good computing habits 217 Cannot use the “USB Sleep and Charge function.” ❖ The setting of “USB Sleep and Charge function” may be Disabled. Change the setting to Enabled. ❖ Some external devices may not be able to use the “USB Sleep and Charge function”. In this case, please try one or more of the following methods. ❖ Change the Enabled mode setting. ❖ Turn OFF the computer while external devices are connected.
If Something Goes Wrong If you need further assistance If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you contact Toshiba Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first.
If Something Goes Wrong Other Toshiba Internet Web sites 219 ❖ Backup copies of your Windows® operating system and all other preloaded software on your choice of media ❖ Name and version of the program involved in the problem along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United St
If Something Goes Wrong Toshiba’s worldwide offices Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041, Agrate Brianza Milano, Italy Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 USA Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF.
Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards.
Hot Keys/TOSHIBA Cards Hot Key Cards Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the Fn key. NOTE Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen.
Hot Keys/TOSHIBA Cards Application Cards 223 Application Cards The Application Cards are used to launch these applications: TOSHIBA Assist For more information, refer to “TOSHIBA Assist” on page 149. TOSHIBA HDD Protection utility For more information, refer to “TOSHIBA HDD Protection Utility” on page 162. PC Diagnostic Tool utility For more information, refer to “TOSHIBA PC Diagnostic Tool Utility” on page 161. ConfigFree utility For more information, refer to “ConfigFree®” on page 185.
Hot Keys/TOSHIBA Cards Application Cards NOTE Not all functions are supported on all models. Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. “stacked” Card (Sample Image) TOSHIBA Card display 2 Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.
Hot Keys/TOSHIBA Cards Hot key functions 225 2 Click the Open cards case button. 3 The Card Case displays two rows of Cards. Cards that appear solid (not transparent) in the bottom row are enabled and can be selected when the Application Cards are displayed. The top row contains all of the disabled cards. To enable a card, drag it from the top row to the bottom row. To disable the card, drag it from the bottom row to the top row. To close the Card Case, click the icon in the top corner of the screen.
Hot Keys/TOSHIBA Cards Hot key functions Optical disk drive This TOSHIBA Card or hot key Powers on/Powers off the optical disk drive on your computer. or Fn + When ODD is Powered on, the optical disc drive tray can be opened by selecting eject. The optical disc drive tray must be closed manually. Selecting this Card or pressing the hot key displays the following options: (Sample Image) ODD options ❖ To Power on ODD, select ❖ To open the tray, select eject ❖ To Power off ODD, select 5.
Hot Keys/TOSHIBA Cards Hot key functions 227 Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. or Fn + Selecting this Card or pressing the hot key displays the following options: (Sample Image) Volume Mute options ❖ To enable mute, select . ❖ To disable mute, select . 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖ To enable lock, select ❖ To cancel, select . . The Fn + F1 hot key function activates instant security. The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer. 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions 229 Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. or Fn + The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window. Selecting this Card or pressing the hot key displays the currently selectable power plans: (Sample Image) Power Plan options Cycle through the power plans, then select the desired power plan. 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see “Using and configuring Sleep mode” on page 83. or Fn + Selecting this Card or pressing the hot key displays the following options: (Sample Image) Sleep options ❖ To enable Sleep mode, select ❖ To cancel, select 5.375 x 8.375 ver 2.3 . .
Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. or Fn + If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page 81. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Hibernation options ❖ To enable Hibernation mode, select ❖ To cancel, select 5.375 x 8.375 ver 2.3 . .
Hot Keys/TOSHIBA Cards Hot key functions Output (Display switch) or This TOSHIBA Card or hot key cycles through the poweron display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode). NOTE Fn + Some modes are only available with the appropriate device attached and turned on.
Hot Keys/TOSHIBA Cards Hot key functions 233 Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. NOTE Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended desktop mode (Built-in Display and External Monitor, or Built-in Display and TV). In extended desktop mode, the image is split into two sides, one side per display device. To swap sides, select Swap Image Display.
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: or ❖ Wi-Fi® enabled—Enables just the Wi-Fi® module. ❖ Bluetooth® enabled—Enables just the Bluetooth® module. ❖ All disabled—Disables the Bluetooth® and Wi-Fi® modules. ❖ All enabled—Enables the Bluetooth® and Wi-Fi® modules.
Hot Keys/TOSHIBA Cards Hot key functions 235 Disabling or enabling the TouchPad™ This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see “Disabling or enabling the TouchPad™” on page 72. or Fn + Selecting this Card or pressing the hot key displays the following options: (Sample Image) Disable or Enable TouchPad options ❖ To enable the TouchPad, select . ❖ To disable the TouchPad, select . 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: or Fn + [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired resolution. 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions 237 Keyboard hot key functions Fn + This hot key turns the cursor control overlay on and off. Fn + This hot key turns the numeric overlay on and off. Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom-out. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom-in. 5.375 x 8.375 ver 2.
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada United Kingdom UL approved CSA approved BS approved Australia Europe AS approved VDA approved NEMKO approved 238 5.375 x 8.375 ver 2.
Appendix C TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor software program monitors computer system functions such as power consumption, the cooling system and the 3D Accelerometer. It alerts users to specific system conditions via pop-up messages. It also tracks the usage of the computer and related devices and logs service relevant information on the computer's internal storage drive. The collected information includes device operation time and number of Actuations or status changes (i.e.
TOSHIBA PC Health Monitor Enabling the TOSHIBA PC Health Monitor Subject to the use restrictions above, the internal storage drive data logged may be transferred to entities located outside of your country or region of residence (e.g., European Union). Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region.
TOSHIBA PC Health Monitor Enabling the TOSHIBA PC Health Monitor 241 If a TOSHIBA PC Health Monitor message is displayed A message will be displayed if any changes that may interfere with the operation of a program are detected. Follow the on-screen instructions. For example, if the following message is displayed, use the numbered procedures to remedy the problem: Please click [OK] to run the TOSHIBA Cooling Performance Diagnostic Tool to check the cooling performance of your PC.
TOSHIBA PC Health Monitor Enabling the TOSHIBA PC Health Monitor Cleaning the cooling module The following information is dependent on if access to the cooling module is available. Access is available on certain models only. NOTE If you use the computer for a long period, the inside of the computer may become hot. Always allow the computer to cool to room temperature before you clean the cooling module.
TOSHIBA PC Health Monitor Enabling the TOSHIBA PC Health Monitor 6 243 Clean the cooling module using a small vacuum designed for computers, or other cleaning tool. Cooling module (Sample Illustration) Cooling module NOTE Do not use a ballpoint pen or cotton swab for cleaning. It may clog the cooling module. 7 Slide the cooling module cover back into place on the computer to reattach it and/or secure it using the screw.
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide.
Glossary DOS disk operating system DPI dots per inch DSTN dual supertwist nematic DVD digital versatile (or video) disc 245 DVD-ROM digital versatile (or video) disc read-only memory ECP enhanced capabilities port EPROM erasable programmable read-only memory FAT file allocation table FCC Federal Communications Commission GB gigabyte HDD hard disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request IS
Glossary SDRAM synchronous dynamic random access memory SRAM static random access memory SSD Solid State Drive SVGA super video graphics adapter TFT thin film transistor USB universal serial bus URL uniform resource locator WAN wide area network www World Wide Web Terms The following terms may appear in this user’s guide. A active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology.
Glossary 247 baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) — Basic instructions, stored in readonly memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up the computer.
Glossary central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character — Any letter, number, or symbol you can use on the computer. Some characters are non-printing characters, such as a paragraph break in a word-processing program. A character occupies one byte of computer storage.
Glossary D 249 default — The setting selected by a program when the user does not specify an alternative setting. device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices. device driver — A program (called a “driver”) that permits a computer to communicate with a device.
Glossary double-click — To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the Windows® operating system, this refers to the pointing device’s left button, unless otherwise stated. double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette.
Glossary F 251 file — A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) — The section of a storage drive that keeps track of the location of stored files. file name — A set of characters that uniquely identifies a file within a particular folder. It consists of two parts: the actual name and the file name extension. See also file extension.
Glossary Hibernation — A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off. See also Sleep, Suspend. high-density diskette — A 3.5-inch diskette that holds 1.44 MB of data. See also diskette.
Glossary 253 liquid crystal display (LCD) — A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it. A filter over the electrodes permits only non-polarized light to pass to the surface of the display, creating light and dark pixels.
N Glossary network — A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced — A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced.
Glossary 255 Plug and Play — Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device. pointing device — Any device, such as the TouchPad or a mouse, that enables you to move the cursor on the screen.
Glossary RJ11 — A modular connector used on most U.S. telephone systems and direct-connect modems. The RJ11 connector is a 6-wire connector. ROM (read-only memory) — Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer’s BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM.
Glossary T 257 Toshiba tablet pen — The writing instrument used with the tablet. It is stored on the side of the computer. TFT display — See active-matrix display. U universal serial bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single allpurpose USB port. USB allows hot swapping of peripherals. See also bus, hot swapping, serial.
Index A AC adaptor 47 AC power (DC-IN) connecting adaptor 48 AC power light 47 Alt keys 93 Application Cards 223 audio files 134 audio features 134 B backing up files 91 battery Call2Recycle™ 125 changing 119 charge indicator light 49, 113 charge not lasting 198 charging 49, 111 conserving power 116 disposal 124 installing 119, 121 low charge 115 maintaining 123 monitoring power 49, 113 258 not charging 198 notifications 115 power plan 229 power plan hot key 118 real-time clock (RTC) 110, 112 remaining p
Index 259 character keys 92 charging the battery 49 checking device properties 196 click 71 communications network connection 130 set up 129 computer caring for 87 cleaning 88 moving 88 non-system disk or disk error message 192 not accessing disk drives 191 running on battery power 109 setting up 44, 53 warning resume failure message 191 computer lock 88 computing tips 90 ConfigFree® 185 Connectivity Doctor 186 profile settings 187 starting 185 connecting AC adaptor 47 power cord/cable 48 printer 74 conne
Index problem with display settings/ current settings not working with hardware 201 warning resume failure 191 Error-checking 202 eSATA connecting to the eSATA/USB combo port 217 eSATA/USB combo port Using 147 exploring the desktop 126 external monitor not working 201 mouse 74 external diskette drive connecting 76 external display, adjusting 74 F FAT (File Allocation Table) 202 file extensions 99 file, backing up 91 files backing up 100 printing 100 restoring 101 saving 97 fingerprint authentication
Index bookmarked site not found 194 connecting to 133 features 133 slow connection 194 surfing 133 uploading and downloading files 134 URL address not found 194 using 132 Internet Service Providers ISPs 132 J jack RJ-11 131 K keyboard character keys 92 function keys 93 hot keys 237 not working 191 overlay keys 94 special Windows® keys 93 troubleshooting 199 unexpected characters 199 using 92 keyboard, external 74 keyboard, full-size 92 L light AC power 47 drive in-use indicator 102 lock computer, using
Index removing disc 106, 107 troubleshooting 203 using 101 optical media recording 106 other documentation 40 overlay keys 94 P password deleting a supervisor 157 disabling a user 158 setting a user 157 supervisor set up 156 types 155 passwords instant, using 155 setting 155 PC Card checklist 205 configuring 142 errors 207 hot swapping fails 206 inserting 141 not recognized 206 problem solving 205 removing 142 setting up 142 PC Card problems computer stops working 206 slot appears dead 205 port monit
Index not responding 191 keyboard produces unexpected characters 199 missing files/trouble accessing a drive 202 modem not receiving or transmitting 208 no sound 204 non-system disk or disk error 192 PC Card 205 checklist 205 error occurs 207 hot swapping fails 206 not recognized 206 PC Card slot appears dead 205 power and batteries 198 printer 207 program not responding 189 program not working properly 203 screen does not look right/flickers 200 Startup options 193 URL address not found 194 warning resume
Index Start Search field 97 starting a program 95 Start Search field 97 Windows® Explorer 96 Windows® Start menu 95 starting up the computer from Shut down 81 from Sleep 86 Startup menu problem solving 193 supervisor password, deleting 157 supervisor password, set up 156 T Tablet and Pen Settings 177 tablet mode using 86, 136 Tablet PC Settings 177 tablet pen using 86, 139 Taskbar 128 telephone line connecting to modem 130 television adjusting display 74 Toshiba registering computer 46 worldwide offi
Index W warranty standard limited warranty 40 Web 132 Web Camera using 140 Web sites 218 Wi-Fi® wireless networking 129 Windows® Explorer 96 Windows® Mobility Center 176 Windows® operating system Help and Support 195 problem solving 193 Windows® operating system desktop 126 Windows® Start menu 95 wireless networking 129 Wizards Connect to the Internet 130 World Wide Web 132 www 132 265