Toshiba Personal Computer PORTEGE R200 Maintenance Manual TOSHIBA CORPORATION File Number 960-519 [CONFIDENTIAL]
Copyright © 2005 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein. Toshiba PORTEGE R200 Maintenance Manual First edition April 2005 Disclaimer The information presented in this manual has been reviewed and validated for accuracy.
Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer PORTEGE R200, referred to as PORTEGE R200 in this manual. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field. SAFETY PRECAUTIONS Four types of messages are used in this manual to bring important information to your attention.
The manual is divided into the following parts: Chapter 1 Hardware Overview describes the PORTEGE R200 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service. Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs.
Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM) Keys Keys are used in the text to describe many operations. The key top symbol as it appears on the keyboard is printed in boldface type.
Table of Contents Chapter 1 Hardware Overview 1.1 Features ...................................................................................................................... 1-1 1.2 1.8-inch Hard Disk Drive......................................................................................... 1-10 1.3 Keyboard.................................................................................................................. 1-12 1.4 TFT Color Display.............................................
Chapter 3 Tests and Diagnostics 3.1 The Diagnostic Test ................................................................................................... 3-1 3.2 Executing the Diagnostic Test ................................................................................... 3-4 3.3 Setting of the hardware configuration........................................................................ 3-9 3.4 Heatrun Test.......................................................................................
Chapter 4 Replacement Procedures 4.1 Overview.............................................................................................................. 4-1 4.2 Battery pack ......................................................................................................... 4-8 4.3 PC card/SD card................................................................................................. 4-10 4.4 Expansion memory module ..................................................................
Appendices Appendix A Handling the LCD Module ........................................................................ A-1 Appendix B Board Layout ............................................................................................. B-1 Appendix C Pin Assignment .......................................................................................... C-1 Appendix D Keyboard Scan/Character Codes ............................................................... D-1 Appendix E Key Layout.......
x [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
Chapter 1 Hardware Overview [CONFIDENTIAL]
1 Hardware Overview 1 1-ii Hardware Overview [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
1 Hardware Overview Chapter 1 Contents 1.1 Features ...................................................................................................................... 1-1 1.2 1.8-inch Hard Disk Drive......................................................................................... 1-10 1.3 Keyboard.................................................................................................................. 1-12 1.4 TFT Color Display...................................................
1 Hardware Overview Figures Figure 1-1 Front of the computer..................................................................................... 1-4 Figure 1-2 System unit configuration .............................................................................. 1-5 Figure 1-3 System block diagram.................................................................................... 1-6 Figure 1-4 1.8-inch HDD...........................................................................................
1.1 Features 1 1 Hardware Overview Features 1.1 Features The PORTEGE R200 is an ultra thin and lightweight PC realizing cable-less environment on a table by wireless function with an Intel Mobile Pentium-M processor realizing high performance. Microprocessor Intel Mobile Pentium-M A 1.2GHz processor with a 400MHz external clock, 100MHz bus and 0.94/0.81V core operation. Cache memory An Intel Mobile Pentium-M has 64KB primary cache and 2MB secondary cache (in CPU).
1 Hardware Overview 1.1 Features Display LCD Built-in 12.1 inch, 16M colors, XGA (1024×768 dots), thin type low temperature poly- silicon TFT color display. Video controller is included in North Bridge chip. External monitor Supported via an RGB connector Keyboard Keyboard has 84(US)/85(UK)-key and supports Windows key. Touch pad Touch pad is installed as a pointing device. Battery The Ni-MH RTC battery (2.4V-15mAH) is mounted inside computer.
1.1 Features 1 Hardware Overview Built-in Modem The internal modem is equipped as a modem daughter card (MDC). The internal modem provides capability for data and fax communication and supports ITU-T V.90 (V.92) standard. For data reception it operates at 56Kbps and for data transmission it operates at 33.6Kbps. For fax transmission it operates at 14,4Kbps. The speed of data transfer and fax depends on analog telephone line conditions. It has an RJ11 modem jack for connecting to a telephone line.
1 Hardware Overview 1.1 Features Figure 1-1 shows the front of the computer and Figure 1-2 shows the system units configuration.
1.
1 Hardware Overview 1.1 Features Figure 1-3 shows the system block diagram.
1.1 Features 1 Hardware Overview The PC contains the following components. CPU • • • A 1.2GHz Intel Mobile Pentium-M processor with a 400MHz external clock, 100MHz bus and 0.94/0.81V core operation voltage (built-in NDP). Internal cache memory: 32KB Data and 32KB Instruction, Write-Back Secondary cache memory: 2MB (in CPU) Memory One expansion memory slot capable of accepting 256MB, 512MB and 1GB memory module for a maximum of 1280MB. Memory • • • DDR2 400(normal), 500(expansion) 1.
1 Hardware Overview 1.1 Features PCI chipset This gate array incorporates the following elements and functions. • North Bridge (Intel-made 915GMS Express) – – – – − • Dothan Processor System Bus support System memory interface DDR2 memory channel support DMI (Direct Media Interface) 840-ball 27x27mm Micro-FCBGA package South Bridge (Intel-made ICH6-M) – – – – – – – – – – – – – – – – – – DMI (Direct Media Interface) PCI Express 2 Interface (4ports) PCI Bus Rev2.
1.1 Features 1 Hardware Overview PC card controller (Texas Instruments-made PCI7411) • • • • • • • PCI interface (PCI Revision2.2) CardBus/PC Card controller (Yenta2 Version2.2) SD/MMC card controller (SDHC Ver.1.2) SD IO card controller (Ver.1.1) Memory Stick/Memory Stick Pro Card Controller xD Picture Card Controller IEEE1394a Controller 2 port Other main system chips • • • • • EC/KBC (RENESAS M306K9FCLRP) AXIS accelerometer (Hokuriku denki HAAM-302B) TPM (Infineon Technologies SLD 9630 TT 1.
1 Hardware Overview 1.2 1.2 1.8-inch Hard Disk Drive 1.8-inch Hard Disk Drive A compact, high-capacity HDD with a height of 5.0/8.0mm. Contains a 1.8-inch magnetic disk and magnetic heads. Figure 1-4 shows a view of the 1.8-inch HDD and Tables 1-1 and 1-2 list the specifications. Figure 1-4 1.8-inch HDD Table 1-1 1.8-inch HDD dimensions Standard value Parameter Outline dimensions TOSHIBA HDD1442BZL01 Width (mm) Height (mm) 54.0±0.2 5.0±0.
1.2 1.8-inch Hard Disk Drive 1 Hardware Overview Table 1-2 1.8-inch HDD Specifications Specification Parameter Storage size (formatted) TOSHIBA HDD1442BZL01 TOSHIBA HDD1544BZK01 30GB 60GB Speed (RPM) 4,200 Data transfer speed (Mbits/s) 131.1 to 283.3 Interface transfer rate (Mbytes/s) 100(Ultra DMA mode) 16.6(PIO mode) Track density Track/mm(TPI) 4,704(119.5k) Bit/mm(BPI) Buffer size (Mbytes) 31.8k(808k) max 2 Start time (sec) 2 or 8 3.
1 Hardware Overview 1.3 1.3 Keyboard Keyboard The keyboard is mounted 84(US)/85(UK) keys that consist of character key and control key. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. See Appendix E about a layout of the keyboard.
1.4 TFT Color Display 1.4 1 Hardware Overview TFT Color Display The TFT color display consists of a LCD module and FL inverter board. 1.4.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display images and characters of 16M colors with 1024×768 resolution. The video controller is incorporated into the North Bridge chip and can control both internal and external XGAsupport displays simultaneously. Table 1-3 shows list the specifications.
1 Hardware Overview 1.4 TFT Color Display 1.4.2 FL Inverter Board The FL inverter board supplies a high frequency current to illuminate the LCD module FL. Table 1-4 lists the FL inverter board specifications. Table 1-4 FL inverter board specifications Item Specifications G71C0002K210 Input Output 1-14 Voltage (V) 5.0 (DC) Power (W) 4.0 Voltage (V) 750 (r.m.s) Power (W / V) 3.6W / 5VA Current (mA) (f=70KHz) 4.22 (r.m.
1.5 Power Supply 1.5 1 Hardware Overview Power Supply The power supply supplies twenty-three different voltages to the system board. The power supply microcontroller has the following functions. 1. Judges that the DC power supply (AC adapter) is connected to the computer. 2. Detects DC output and circuit malfunctions. 3. Controls the battery icon, and DC IN icon. 4. Turns the battery charging system on and off and detects a fully charged battery. 5. Turns the power supply on and off. 6.
1 Hardware Overview 1.5 Power Supply Table 1-5 lists the power supply output specifications. Table 1-5 Power supply output specifications Name Voltage (V) Use PPV 0.940 - 0.81 CPU (ULV) PTV 1.05 CPU, GMCH, ICH6-M 1R5-P1V 1.5 CPU, GMCH, ICH6-M 1R5-E1V 1.5 ICH6-M 1R8-B1V 1.8 GMCH, DDR2-SDRAM 2R5-P2V 2.5 GMCH, ICH6-M MR0R9-B0V 0.9 GMCH, DDR2-SDRAM 0R9-P0V 0.9 DDR2-SDRAM P3V 3.
1.6 Batteries 1.6 1 Hardware Overview Batteries The PC has the following three batteries. Main battery Secondary battery (option) Real time clock (RTC) battery Table 1-6 lists the specifications for these two batteries. Table 1-6 Battery specifications Battery name Main battery Output voltage Material Capacity G71C00056110 3,800mAh G71C00056210 Lithium-Ion Secondary battery 6 Cell 10.8V G71C0005B110 3,900mAh G71C0005B210 RTC battery P71035016113 Ni-MH 2.4V 15mAh 1.6.
1 Hardware Overview 1.6 Batteries 1.6.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The power supply microprocessor controls power supply and detects a full charge when the AC adaptor and battery are connected to the computer. The system charges the battery using quick charge or trickle charge.
1.7 AC Adapter 1.7 1 Hardware Overview AC Adapter The AC adapter is also used to charge the battery. Table 1-9 lists the AC adapter specifications. Table 1-9 AC adapter specifications Parameter Specification G71C0001A310 Power G71C0001A410 45W 60W Input voltage 100V to 240V Input frequency 50Hz/60Hz Input voltage 0.6A to1.1A Output voltage Output current G71C0004A210 1.5A or less DC 15V 0A to 3.0A PORTEGE R200 Maintenance Manual (960-519) 0A to 4.
1 Hardware Overview 1-20 [CONFIDENTIAL] 1.
Chapter 2 Troubleshooting [CONFIDENTIAL]
2 Troubleshooting 2 2-ii [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
2 Troubleshooting Chapter 2 Contents 2.1 Troubleshooting ......................................................................................................... 2-1 2.2 Troubleshooting Flowchart........................................................................................ 2-2 2.3 Power Supply Troubleshooting.................................................................................. 2-6 2.4 2.5 2.6 2.7 Procedure 1 Power Supply Icon Check.......................................
2 Troubleshooting 2.8 2.9 2.10 2.11 2.12 2.13 2.14 2.15 2-iv Display Troubleshooting.......................................................................................... 2-39 Procedure 1 External Monitor Check....................................................... 2-39 Procedure 2 Diagnostic Test Program Execution Check ......................... 2-39 Procedure 3 Connector and Cable Check................................................. 2-40 Procedure 4 Replacement Check ...............
2 Troubleshooting 2.16 Fingerprint sensor .................................................................................................... 2-56 Procedure 1 Setting Windows Log-ON password ................................... 2-57 Procedure 2 Registration of fingerprint.................................................... 2-57 Procedure 3 Authentication of fingerprint ............................................... 2-61 Procedure 4 Connector Check and Replacement Check..........................
2 Troubleshooting 2-vi [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
2.1 Troubleshooting 2 Troubleshooting 2 2.1 Troubleshooting Chapter 2 describes how to determine which Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. (The “FRU” means the replaceable unit in the field.) The FRUs covered are: 1. 2. 3. 4. 5. Power supply System Board USB FDD 1.8” HDD Keyboard 6. 7. 8. 9. 10. Display Touch pad Modem LAN Sound 11. Bluetooth 12. Wireless LAN 13. SD Card Slot 14.
2 Troubleshooting 2.2 2.2 Troubleshooting Flowchart Troubleshooting Flowchart Use the flowchart in Figure 2-1 as a guide for determining which FRU malfunctions. Before going through the flowchart steps, check the following: Ask user to enter the password if a password is registered. Make sure that Toshiba Windows OS is installed on the hard disk. Non-Toshiba operating systems can cause the computer malfunction. Make sure all optional equipment is removed from the computer.
2.
2 Troubleshooting 2.
2.2 Troubleshooting Flowchart 2 Troubleshooting If the diagnostics program cannot detect an error, the problem may be intermittent. The Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error(s), then perform the appropriate troubleshooting procedures as follows: 1.
2 Troubleshooting 2.3 2.3 Power Supply Troubleshooting Power Supply Troubleshooting The power supply controller controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed.
2.3 Power Supply Troubleshooting Procedure 1 2 Troubleshooting Power supply icon Check The following two icons indicate the power supply status: Battery icon DC IN icon The power supply controller uses the power supply status with the Battery icon and the DC IN icon as listed in the tables below. Table 2-1 Battery icon Battery icon Power supply status Lights orange Battery is charged and the external DC is input. It has no relation with ON/OFF of the system power.
2 Troubleshooting 2.3 Power Supply Troubleshooting When icons are blinking, perform the following procedure. 1. Remove the battery pack and the AC adapter and cut off the power supply to the computer by force. 2. Re-attach the battery pack and the AC adapter. If icons are still blinking after the operation above, check the followings: Check 1 If the DC IN icon blinks orange, go to Procedure 2. Check 2 If the DC IN icon does not light, go to Procedure 3.
2.3 Power Supply Troubleshooting Procedure 2 2 Troubleshooting Error Code Check If the power supply microprocessor detects a malfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below. Start Off for 2 seconds Error code (8 bit) “1” On for one second “0” On for half second Interval between data bits Off for half second The error code begins with LSB (Least Significant bit) Example: Error code 11h (Error codes are given in hexadecimal format.
2 Troubleshooting Check 1 2.3 Power Supply Troubleshooting Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below. Then go to Check 2.
2.3 Power Supply Troubleshooting 2 Troubleshooting Main Battery Error code Meaning 22h Main battery discharge current is over 0.5A. 23h Main battery charge current is over 2.7A. 24h Abnormal current has been sensed 0[A]. 25h Main battery charge current is over 0.3A. Second Battery Error code Meaning 32h Second battery discharge current is over 0.5A. 33h Second battery charge current is over 2.7A. 34h Abnormal current has been sensed 0[A]. 35h Second battery charge current is over 0.
2 Troubleshooting 2.3 Power Supply Troubleshooting E3V output Error code Meaning 60h E3V voltage is over 3.96V when the computer is powered on/off. 61h E3V voltage is under 2.81V when the computer is powered on. 62h E3V voltage is under 2.81V when the computer is booting up. 63h E3V voltage is over 2.81V while the computer is powered off. 64h E3V voltage is under 2.81V while the computer is suspended. 1R5-E1V output Error code Meaning 70h 1R5-E1V voltage is over 1.
2.3 Power Supply Troubleshooting 2 Troubleshooting PTV output Error code Check 2 Meaning A0h PTV voltage is over 1.26V when the computer is powered on/off. A1h PTV voltage is under 0.89V when the computer is powered on. A2h PTV voltage is under 0.89V when the computer is booting up. A3h PTV voltage is over 0.89V when the computer is powered off. In the case of error code 10h or 12h: Make sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet.
2 Troubleshooting Procedure 3 2.3 Power Supply Troubleshooting Connection Check The wiring diagram related to the power supply is shown below: Any of the connectors may be disconnected. Perform starting from Check 1. Check 1 Make sure the AC adapter and the AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet. If these cables are connected correctly, go to Check 2. Check 2 Make sure the DC-IN harness is firmly plugged to the connector on the system board.
2.3 Power Supply Troubleshooting Procedure 4 2 Troubleshooting Charge Check Check if the power supply controller charges the battery pack properly. Perform the following procedures: Check 1 Make sure the AC adapter is firmly plugged into the DC IN socket. Check 2 Make sure the battery pack is properly installed. If the battery is properly installed, go to Check 3. Check 3 The battery pack may be completely discharged.
2 Troubleshooting 2.4 2.4 System board Troubleshooting System board Troubleshooting This section describes how to determine if the System board is defective. Start with Procedure 1 and continue with the other procedures as instructed.
2.4 System board Troubleshooting Procedure 1 2 Troubleshooting Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. The IRT tests each IC on the System board and initializes it. If an error message is shown on the display, perform Check 1. If there is no error message, go to Procedure 2. If MS-DOS or Windows® XP is properly loaded, go to Procedure 4.
2 Troubleshooting Check 3 2.4 System board Troubleshooting The IRT checks the System board. When the IRT detects an error, the system stops or an error message appears. If one of the following error messages (1) through (17), (22) or (23) is displayed, go to Procedure 5. If error message (18) is displayed, go to the Keyboard Troubleshooting Procedures in Section 2.7. If error message (19), (20) or (21) is displayed, go to the 1.8” HDD Troubleshooting Procedures in Section 2.6.
2.4 System board Troubleshooting Procedure 2 2 Troubleshooting Debug Port Check Check the D port status by a debug port test. The tool for debug port test is shown below. Figure 2-2 A set of tool for debug port test The test procedures are follows: 1. Connect the debug test cable to the connector CN3400 of the system board. For disassembling to connect the test cable, refer to Chapter 4. 2. Connect the debug port test cable and RS-232C cross-cable to the test board. 3.
2 Troubleshooting 2.4 System board Troubleshooting 5. Execute GETDPORT.COM in the text menu in CPU REAL mode. (Insert the FD for starting D port into FDD and input “FD starting drive:>dport”.) The D port status is displayed in the following form; F100 : 000.000382 D port status Time (second) to process IRT_CHK_INI\SYSI_START Contents of process 6. When the D port status is FFFFh (normal status), go to Procedure 3 7. When the D port status falls into any status in Table 2-4, execute Check 1.
2.
2 Troubleshooting 2.4 System board Troubleshooting Table 2-4 D port status (2/8) D port Status Test item (F009H) Message FAN control Sound controller initialization (for beep) Enabling system speaker Releasing mute Sets the volume maximum.
2.4 System board Troubleshooting 2 Troubleshooting Table 2-4 D port status (3/8) D port Status Test item Message F101H Check of DRAM type and size Check of DRAM type and size (in Cold boot) When not-supported memory is connected, HLT after beeping. SM-RAM stack area test HLT when DRAM size is 0 Test of SM-RAM stuck area (HLT when can not be used as stuck) F102H Cache configuration Cache permission (L1/L2 cache) CMOS access test CMOS access test (in Cold Boot) (HLT when an error is detected.
2 Troubleshooting 2.4 System board Troubleshooting Table 2-4 D port status (4/8) D port Status Test item F105H Message Initialization of SMRAM Check of Wake Up factor Rewriting of SMRAM base and storing CPU state map for BIOS Permission only SMI by ASMI Initialization of devices which need initialization before initialization of PCI bus PIT test (in the Cold Boot) and initialization F106H Setting of test pattern for CH0 of PIT#0 Checks whether the test pattern set can be read.
2.4 System board Troubleshooting 2 Troubleshooting Table 2-4 D port status (5/8) LED Status Test item (F107H) Message Initialization of a device that needs initialization before PCI bus initialization Setting of AC’97 Initialization of temperature control information KBC initialization VGA display off and reset control (Starts returning VGA.
2 Troubleshooting 2.
2.
2 Troubleshooting 2.
2.4 System board Troubleshooting Procedure 3 2 Troubleshooting Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the System board and I/O unit. Refer to Chapter 3, Tests and Diagnostic, for more information on how to perform these tests. 1. System test 2. Memory test 3. Keyboard test 4. Display test 5. Floppy Disk test 6. Printer test 7. ASYNC test 8. Hard Disk test 9. Real Timer test 10. NDP test 11. Expansion test 12. Only one test 13.
2 Troubleshooting 2.5 USB FDD Troubleshooting 2 2.5 USB FDD Troubleshooting This section describes how to determine if the USB FDD is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: FDD Head Cleaning Check Procedure 2: Diagnostic Test Program Execution Check Procedure 3: Connector Check and Replacement Check Procedure 1 FDD Head Cleaning Check FDD head cleaning is one option available in the Diagnostic Program.
2.5 USB FDD Troubleshooting Procedure 2 2 Troubleshooting Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD of the computer, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. Make sure the floppy disk is formatted correctly and that the write protect tab is disabled. Floppy disk drive test error codes and their status names are listed in Table 2-5.
2 Troubleshooting Procedure 3 2.5 USB FDD Troubleshooting Connector Check and Replacement Check The USB FDD connector may be disconnected from the system board. Check visually that the connector is connected firmly. Check 1 Make sure the USB cable of the FDD is securely connected to the USB port. System board USB FDD CN4610 CN4611 Make sure USB FDD is firmly connected to USB port. If the connection is loose, connect firmly and repeat Procedure 2. If the problem still occurs, go to Check 2.
2.6 1.8” HDD Troubleshooting 2.6 2 Troubleshooting 1.8” HDD Troubleshooting This section describes how to determine if the 1.8” HDD is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Partition Check Procedure 2: Message Check Procedure 3: Format Check Procedure 4: Diagnostic Test Program Execution Check Procedure 5: Connector Check and Replacement Check CAUTION: The contents of the 1.
2 Troubleshooting Procedure 2 2.6 1.8” HDD Troubleshooting Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. When the test detects an error, an error message is displayed on the screen. Make sure of no floppy disk in the FDD. Turn on the computer and check the message on the screen. When an OS starts from the 1.8” HDD, go to Procedure 3. Otherwise, start with Check 1 below and perform the other checks as instructed.
2.6 1.8” HDD Troubleshooting Procedure 3 2 Troubleshooting Format Check The computer’s 1.8” HDD is formatted using the MS-DOS FORMAT program or the physical format program of the test program. To format the 1.8" HDD, start with Check 1 below and perform the other steps as required. Refer to the MS-DOS Manual for the operation of MS-DOS. For the format by the test program, refer to the Chapter 3. Check 1 Format the 1.8” HDD using MS-DOS FORMAT command. Type as FORMAT C:/S/U. If the 1.
2 Troubleshooting Procedure 4 2.6 1.8” HDD Troubleshooting Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about the HDD test program. If an error is detected during the HDD test, an error code and status will be displayed. The error codes and statuses are described in Table 2-6.
2.6 1.8” HDD Troubleshooting Procedure 5 2 Troubleshooting Connector Check and Replacement Check HDD is connected to the system board via HD FPC. The connection of HDD, HD FPC or system board may be defective. Otherwise, they may be faulty. Disassemble the computer following instructions in Chapter 4, Replacement Procedures and perform the following checks. Check 1 Make sure that HDD is firmly connected to HD FPC and HD FPC is firmly connected to system board.
2 Troubleshooting 2.7 2.7 Keyboard Troubleshooting Keyboard Troubleshooting To determine if the computer’s keyboard is functioning properly, perform the following procedures. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Keyboard Test in the Diagnostic Program.
2.8 Display Troubleshooting 2.8 2 Troubleshooting Display Troubleshooting This section describes how to determine if the computer’s display is functioning properly. Start with Procedure 1 and continue with the other procedures as instructed.
2 Troubleshooting Procedure 3 2.8 Display Troubleshooting Connector and Cable Check LCD module is connected to system board via the LCD cable. FL inverter is connected to system board via FL cable. The connections of FL inverter is consist of FL cable and HV cable. Fluorescent lamp is connected to FL inverter by HV cable. These cables may be disconnected from system board or FL inverter. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures.
2.8 Display Troubleshooting Procedure 4 2 Troubleshooting Replacement Check Fluorescent lamp, FL inverter, LCD module, HV cable, FL cable and LCD cable are connected to display circuits. Any of these components may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks: • If fluorescent lamp does not light, perform Check 1.
2 Troubleshooting 2.9 2.9 Touch Pad Touch Pad To determine whether the Touch Pad is faulty or not, perform the following procedures: Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Cable Check Procedure 3: Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the keyboard test program, or maintenance test program, because the pointing device test program is a component of the keyboard test program.
2.10 Modem 2 Troubleshooting 2.10 Modem To check if the modem is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute Modem test in the LAN/Modem/Bluetooth/IEEE1394 test program. Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test program.
2 Troubleshooting Procedure 2 2.10 Modem Connector Check and Replacement Check The MDC is connected to the MP FPC and MP FPC is connected to the system board. If the modem malfunctions, these connections may be bad or the MDC, MP FPC or system board might be faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 Make sure the following connections are firmly connected.
2.11 LAN 2 Troubleshooting 2.11 LAN To check if the computer’s LAN is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute LAN test in the LAN/Modem/Bluetooth/IEEE1394 test program. Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program.
2 Troubleshooting Procedure 2 2.11 LAN Connector Check and Replacement Check The LAN function is installed on the system board. The LAN jack is connected to the system board by the cable. If the LAN malfunctions, the connection is bad or the system board might be faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 Make sure LAN cable is firmly connected to LAN jack. If the problem still occurs, perform Check 2.
2.12 Sound 2 Troubleshooting 2.12 Sound To check if the sound function is defective or malfunctioning, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check Procedure 3: Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Sound test in Sound Test program disk. Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test program.
2 Troubleshooting Procedure 3 2.12 Sound Replacement Check • If headphone does not work properly, perform check 1. • If internal microphone does not work properly, perform check 2. • If speaker does not work properly, perform check 3. Check 1 Headphone may be faulty. Replace it with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 5. Check 2 Internal microphone may be faulty. Replace it with a new one following the steps in Chapter 4.
2.13 Bluetooth Troubleshooting 2 Troubleshooting 2.13 Bluetooth Troubleshooting To check if the Bluetooth is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Transmitting-Receiving Check Procedure 2: Antennas' Connection Check Procedure 3: Replacement Check Procedure 1 Transmitting-Receiving Check Before starting the test, make sure the wireless communication switch is set in the ON position.
2 Troubleshooting Procedure 2 2.13 Bluetooth Troubleshooting Antennas' Connection Check The Bluetooth function-wiring diagram is shown below: Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure that the wireless communication switch is “On”. If the switch is “Off”, turn it “On”. If the problem still occurs, perform Check 2.
2.13 Bluetooth Troubleshooting Procedure 3 2 Troubleshooting Replacement Check Bluetooth module, Bluetooth antenna or system board may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks: Check 1 Bluetooth antenna may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 2. Check 2 Bluetooth module may be faulty.
2 Troubleshooting 2.14 Wireless LAN Troubleshooting 2.14 Wireless LAN Troubleshooting To check if the wireless LAN is good or no good, follow the troubleshooting procedures below as instructed. Procedure 1: Transmitting-Receiving Check Procedure 2: Antennas' Connection Check Procedure 3: Replacement Check Procedure 1 Transmitting-Receiving Check Before starting the test, make sure the wireless communication switch is set in the ON position.
2.14 Wireless LAN Troubleshooting Procedure 2 2 Troubleshooting Antennas' Connection Check The wireless LAN function-wiring diagram is shown below: MP FPC Main antenna Wireless LAN card Sub antenna Antenna cable CN2200 CN9510 CN9500 System board Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure that the wireless communication switch is “On”.
2 Troubleshooting Procedure 3 2.14 Wireless LAN Troubleshooting Replacement Check Check if the wireless LAN antenna, wireless LAN card, MP FPC and system board are connected properly. Any of these components may be damaged. Disassemble the computer following the steps described in Chapter 4 and replace the board with a new one. Check 1 Wireless LAN antenna may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures.
2.15 SD card slot 2 Troubleshooting 2.15 SD card slot To check if the SD card slot is good or no good, follow the troubleshooting procedures below as instructed. Procedure 1: Check on Windows Procedure 2: Connector Check and Replacement Check Procedure 1 Check on Windows Insert a SD card into the slot. Check if the installed Windows OS recognizes automatically the SD card and the data in the SD card can be read. If the card is nor recognized or data are not read, go to Procedure 2.
2 Troubleshooting 2.16 Fingerprint sensor 2.16 Fingerprint sensor CAUTION: To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the management authority. If the password has been set to log on, ask the Log-ON password to the user. To check if the Fingerprint sensor work correctly or not, follow the troubleshooting procedures below as instructed. When failed in Procedure 1 to Procedure 3, execute Procedure 4.
2.16 Fingerprint sensor Procedure 1 2 Troubleshooting Setting Windows Log-ON password 1. Open [User Account] from [Control Panel]. 2. Select “Create a new account” in [User Account]. 3. Input the name of Account (e.g. “TOSHIBA”) in [Name the new account] and click [NEXT] button. 4. Click “Create Account” button in the (default) condition that the “Computer administrator” is selected in [Pick an account type]. 5. Select the icon of Account (e.g.
2 Troubleshooting 2.16 Fingerprint sensor 3. Input the name of Account (e.g. “TOSHIBA”), which has been inputted in item 3 in Procedure 1, in the box at the right of [User Name:] on the [Verify Username and Password]. In addition, input the password, which has been inputted in item 7 in Procedure 1, in the box at the right of name (e.g. “password”) of [Password]. Click [Next] button. 4.
2.16 Fingerprint sensor 2 Troubleshooting 5. After displaying [Capture Fingerprint], scan the fingerprint of your right index finger on the finger sensor. When it successes the number at the center of display of display changes to “2”, then scan again. When it successes the number changes to “3”, again scan (total three times). 6. After displaying [Verify Fingerprint], scan the fingerprint of your right index finger on the finger sensor again. The message of “Verification Successful” is displayed.
2 Troubleshooting 2.16 Fingerprint sensor 8. When [Audio and Taskbar Settings] is displayed, click [Next]. 9. When [Congratulations] is displayed, click [Done]. 10. When [OmniPass-Logon New User?] is displayed, click [Yes].
2.16 Fingerprint sensor 2 Troubleshooting 11. Close all applications and power off the computer. Procedure 3 Authentication of fingerprint 1. Turn on the computer and start up the Windows. 2. In the Windows Log-ON window, scan the fingerprint of your right index finger. Make sure that scanned fingerprint is displayed on the frame of [Logon Authentication] in red and you can not log on. 3. In the Windows Log-ON window, scan the fingerprint of your right index finger.
2 Troubleshooting 2.16 Fingerprint sensor 4. After starting Windows, Make sure that the name of Account (e.g. “TOSHIBA”), which has been inputted in item 3 in Procedure 1 at the top of [Start]. 5. Open [User Accounts] from [Control Panel]. Select [Delete an Account] in [Change an Account] and delete the account registered for fingerprint authentication.
Chapter 3 Tests and Diagnostics [CONFIDENTIAL]
3 Tests and Diagnostics 3 3-ii [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
3 Tests and Diagnostics Chapter 3 3.1 3.2 Contents The Diagnostic Test ................................................................................................... 3-1 3.1.1 Diagnostics menu ................................................................................. 3-1 3.1.2 H/W (Hardware) initial information setting tool.................................. 3-3 3.1.3 Heatrun test program............................................................................
3 Tests and Diagnostics 3.20 3.21 3.22 3.23 3.24 3.25 3.26 3.27 3-iv ONLY ONE TEST................................................................................................... 3-41 3.20.1 Program Description .......................................................................... 3-41 3.20.2 Operations .......................................................................................... 3-41 Head Cleaning.............................................................................
3 Tests and Diagnostics 3.28 3.29 Sound Test program................................................................................................. 3-84 3.28.1 Sound (Standard) test ......................................................................... 3-84 3.28.2 Sound (Legacy) test............................................................................ 3-86 3.28.3 CD Sound (Standard) test................................................................... 3-87 3.28.
3 Tests and Diagnostics Figure Figure 3-1 Name and positions of each side........................................................................ 3-49 Tables Table 3-1 Subtest names .................................................................................................... 3-13 Table 3-2 Error codes and error status names .................................................................... 3-36 Table 3-3 Hard disk controller status register contents.................................................
3.1 The Diagnostic Test 3 Tests and Diagnostics 3 3.1 The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Programs are stored on some Diagnostic Disks. There are Service Program Modules (DIAGNOSTIC MENU) and the Test Program Modules (DIAGNOSTIC TEST MENU) on the Diagnostic Disk.
3 Tests and Diagnostics 3.1 The Diagnostic Test NDP TEST EXPANSION TEST CD-ROM/DVD-ROM TEST Other tests are: Wireless LAN TEST (Wireless LAN TEST disk) LAN/Modem/Bluetooth/IEEE1394 TEST (LAN/Modem/Bluetooth/IEEE1394 TEST disk) Sound TEST (Sound TEST disk) You will need the following equipment to perform some of the Diagnostic test programs.
3.1 The Diagnostic Test 3 Tests and Diagnostics 3.1.2 H/W (Hardware) initial information setting tool The H/W initial information setting tool consists of the following programs. Initial configuration DMI information save DMI information recovery System configuration display E2PROM test (MAC/GUID/DMI) You will need the following equipment to perform some of the programs. The Diagnostics Disk (Main T&D) 3.1.3 Heatrun test program The heatrun test starts automatically after the selection.
3 Tests and Diagnostics 3.2 3.2 Executing the Diagnostic Test Executing the Diagnostic Test To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the Diagnostics disk in the floppy disk drive. 2. Release the lock of the power switch and turn on the computer with pressing the F12. Select the FDD in the display for selecting booting unit. Then, press Enter and the following menu appears. Microsoft Windows XX Startup Menu --------------------------------------------------------1.
3.2 Executing the Diagnostic Test 3 Tests and Diagnostics 3.2.1 Diagnostics menu (T&D) To execute this program, select 1- Repair Main (T&D) in the startup menu, press Enter. The following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp.
3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Set the highlight bar to 1, and press Enter. The following DIAGNOSTIC TEST MENU will appear: TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp.
3.2 Executing the Diagnostic Test 3 Tests and Diagnostics Select the option you want to execute and press Enter. When you select 1-SYSTEM TEST, the following message will appear: SYSTEM TEST NAME SUB-TEST PASS COUNT WRITE DATA ADDRESS : : : : XXXXXX xxxxxxx DIAGNOSTIC TEST VX.
3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Selecting YES of ERROR STOP stops the test program when an error is found and displays the operation guide on the right side of the display screen as shown below: ERROR STATUS NAME [[ HALT OPERATION ]] 1: Test end 2: Continue 3: Retry These three selections have the following functions respectively: 1. Terminates the test program and exits to the subtest menu. 2. Continues the test. 3. Restarts the test from the error.
3.3 Setting of the hardware configuration 3.3 3 Tests and Diagnostics Setting of the hardware configuration To execute this program, select 2-Repair initial config set in the startup menu, press Enter and follow the directions on the screen. The H/W initial information setting tool consists of six subtests. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 Initial configuration This subtest executes the following items and shows their contents in the display.
3 Tests and Diagnostics • • • • 3.3 Setting of the hardware configuration Setting of the HWSC Setting of the UUID Display of the DMI information (including UUID) Setting of DVD region code (Yes/No) After completion of the above settings, H/W configuration & DMI information are appeared in order. Check the contents and press Enter. ************************************************ * It switches off the power on automatically * ************************************************ Press any key to continue...
3.3 Setting of the hardware configuration Subtest 08 3 Tests and Diagnostics System configuration display This subtest displays the information of the system configuration. When the following message appears, confirm the contents and press Enter. Press [Enter] key For more details on the system configuration information, refer to “3.25 System configuration”. Subtest 09 E2PROM test (MAC/GUID/DMI) It checks whether the MAC address, GUID of IEEE1394 and DMI information are written.
3 Tests and Diagnostics 3.4 3.4 Heatrun Test Heatrun Test To execute this program, select 3-Repair heatrun (T&D) in the startup menu, press Enter. When selecting the option you want to execute, the message shown below will appear and 01-ROM Checksum of the SYSTEM test will be executed. SYSTEM TEST NAME SUB-TEST PASS COUNT WRITE DATA ADDRESS : : : : XXXXXX xxxxxxx DIAGNOSTIC TEST VX.
3.5 Subtest Names 3.5 3 Tests and Diagnostics Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) No. Test Name Subtest No.
3 Tests and Diagnostics 3.5 Subtest Names Table 3-1 Subtest names (2/2) No. 3-14 Test Name Subtest No.
3.6 System Test 3.6 3 Tests and Diagnostics System Test To execute the System Test, select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 ROM Checksum This subtest executes a checksum test of the BIOS ROM (range: F0000h to FFFFFh, 64KB) on the System Board. Subtest 02 Fan ON/OFF This subtest turns on/off the fan motor by force with Fan ON/OFF commands.
3 Tests and Diagnostics Subtest 03 3.6 System Test Geyserville If the CPU supports Gerserville (SpeedStep), this Subtest checks that the CPU operating clock speed can be changed. Subtest 04 Quick Charge This subtest checks the status for the quick charge. Subtest 05 DMI read This subtest displays the information in the Flash-ROM in the following format. *** DMI Data Display Ver X.
3.7 Memory Test 3.7 3 Tests and Diagnostics Memory Test To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 Conventional memory This subtest writes a constant data to conventional memory (0 to 640 KB), then reads the new data and compares the result with the original data. Subtest 02 Protected Mode NOTE: The CONFIG.
3 Tests and Diagnostics 3.8 3.8 Keyboard Test Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 Pressed key code display When a key is pressed, the scan code, character code, and key top name are displayed on the screen in the format shown below.
3.9 Display Test 3.9 3 Tests and Diagnostics Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 VRAM read/write for VGA This subtest writes the constant data (AAh and 55h) to the video RAM. The data is read and compared to the original data.
3 Tests and Diagnostics Subtest 04 3.9 Display Test Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter. [Mode [Mode [Mode [Mode [Mode [Mode [Mode [Mode [Mode 12] 13] 3 ] 111 112 114 115 117 118 640*480 640*480 800*600 800*600 1024*768 1024*768 64K] 16M] 64K] 16M] 64K] 16M] The display below appears on the screen when this subtest is executed.
3.9 Display Test Subtest 06 3 Tests and Diagnostics “H” Pattern Display This subtest displays a full screen of “H” patterns.
3 Tests and Diagnostics 3.10 Floppy Disk Test 3.10 Floppy Disk Test CAUTION: Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD because the contents of the floppy disk will be erased. To execute the Floppy Disk Test, select 5 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. 1. The following message will appear. Select the media mode and start track to be tested and press Enter.
3.10 Floppy Disk Test 3 Tests and Diagnostics Select the number of the subtest you want to execute and press Enter. The following message will appear during the floppy disk test. FLOPPY DISK IN PROGRESS XXXXXXX xxx DIAGNOSTIC TEST VX.XX [Ctrl]+[Break] : test end [Ctrl]+[C] : key stop SUB-TEST : XX PASS COUNT : XXXXX ERROR COUNT : XXXXX WRITE DATA : XX READ DATA : XX ADDRESS : XXXXXX STATUS : XXX When the subtest 04 or 05 is selected, the following messages will appear on the screen.
3 Tests and Diagnostics 3.11 Printer Test 3.11 Printer Test CAUTION: Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. NOTE: An IBM compatible printer must be connected to the system to execute this test. Also, printer port wraparound connector must be connected.
3.11 Printer Test Subtest 02 3 Tests and Diagnostics Function This subtest is for IBM compatible printers, and tests the following functions: Normal print Double-width print Compressed print Emphasized print Double-strike print All characters print This subtest prints the various print types shown below: Subtest 03 Wraparound NOTE: To execute this subtest, a printer wraparound connector must be connected to the computer’s printer port.
3 Tests and Diagnostics 3.12 Async Test 3.12 Async Test CAUTION: Async Test is not supported for this model. To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
3.13 Hard Disk Test 3 Tests and Diagnostics 3.13 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. CAUTION: The contents of the hard disk will be erased when subtest 02, 03, 04, 06, 08 or 09 is executed. Before running the test, the customer should transfer the contents of the hard disk to floppy disk or another hard disk. If the customer has not or cannot perform the back-up, create back-up disks as described below.
3 Tests and Diagnostics 3.13 Hard Disk Test 4. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press [Enter]. The following message will appear during each subtest. HARD DISK TEST XXXXXXX SUB TEST PASS COUNT WRITE DATA ADDRESS : : : : XX XXXXX XX XXXXXX XXX DIAGNOSTIC TEST VX.
3.13 Hard Disk Test Subtest 04 3 Tests and Diagnostics Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder and then reads the data while moving from cylinder to cylinder. (Tests the data interference in the neighbor track.
3 Tests and Diagnostics 3.14 Real Timer Test 3 3.14 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 Real time A new date and time can be input during this subtest. To execute the real time subtest, follow these steps: 1.
3.14 Real Timer Test Subtest 03 3 Tests and Diagnostics Real time carry CAUTION: When this subtest is executed, the current date and time are erased.
3 Tests and Diagnostics 3.15 NDP Test 3.15 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen.
3.16 Expansion Test 3 Tests and Diagnostics 3.16 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wraparound NOTE: To execute this subtest, the PC card wraparound connector is required.
3 Tests and Diagnostics Subtest 02 3.16 Expansion Test RGB monitor ID NOTE: To execute this subtest, an external monitor with monitor ID function is required. Connect the external monitor to the PC for the test of ID acquisition. The judgment of acquisition is based on the panel data. In simultaneous display mode or internal display mode, in which the panel data is acquired, this subtest will fail. Therefore, make sure only the external display is selected when executing this subtest.
3.17 CD-ROM/DVD-ROM Test 3 Tests and Diagnostics 3.17 CD-ROM/DVD-ROM Test To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market.
3 Tests and Diagnostics 3.18 Error Code and Error Status Names 3.18 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the Diagnostic Test.
3.
3 Tests and Diagnostics 3.
3.19 Hard Disk Test Detail Status 3 Tests and Diagnostics 3.19 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test error is displayed on the screen by an eightdigit number. The first four digits represent the Hard Disk Controller (HDC) error status number and the last four digits are not used.
3 Tests and Diagnostics 3.19 Hard Disk Test Detail Status Table 3-4 Error register contents Bit Name Description 7 BBK (Bad block mark) “0” … Not used “1” … A bad block mark is detected. 6 UNC (Uncorrectable) “0” … There is no uncorrectable data error. “1” … Uncorrectable data error has been detected. 5 —— Not used 4 IDN (Identification) “0” … Not used “1” … There is no ID field in the requested sector.
3.20 ONLY ONE TEST 3.20 3 Tests and Diagnostics ONLY ONE TEST 3.20.1 Program Description This program tests the unique functions of this model. 3.20.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter. The following menu appears in the display. ################################################################ ######## ONLY ONE TEST Menu (XXXXXXXXX) ######## ################################################################ * * * 1 ............ Pressed Key Display * * 2 ............
3 Tests and Diagnostics Subtest 01 3.20 ONLY ONE TEST Pressed key display When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed. Holding a key down enables the auto-repeat function that causes the key’s display character to blink. Press Del + Enter to end the test.
3.20 ONLY ONE TEST Subtest 02 3 Tests and Diagnostics Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check This test displays the response from the touch pad and touch pad switch. When moving your finger on the touch pad towards the upper left, the display changes according to the following illustration. If a touch pad switch is pressed, the
3 Tests and Diagnostics Subtest 03 3.20 ONLY ONE TEST GP Button This subtest checks moving of the front operation panel button. Press the Toshiba Presentation button after the following message appears. Press [Toshiba Presentation button] button Power switch Toshiba Presentation Toshiba Assist Press the Toshiba Assist button after the following message appears. Press [Toshiba Assist button] button If the test ends successfully, the display returns to the ONLY ONE TEST menu.
3.20 ONLY ONE TEST 3 Tests and Diagnostics Slide the switch to OFF position. Then, following message appears in the display. KILL SWITCH ON !! Slide the switch to ON position. Then, following message appears in the display. KILL SWITCH OFF !! After Sliding the switch to OFF position, return to the ONLY ONE TEST menu automatically. Subtest 05 USB NOTE: When executing this subtest, USB test module and USB cable must be connected. This subtest checks if USB port works properly.
3 Tests and Diagnostics Subtest 06 3.20 ONLY ONE TEST Docker Dock/Undock This subtest is executed with slim port replicator installed. Press Enter while pushing the eject button of the slim port replicator after the following message appears. Slide Eject-SW, and press [Enter] Key Press Enter without pushing the eject button of the slim port replicator after the following message appears. Release Eject-SW, and press [Enter] Key If the test ends successfully, the display returns to the ONLY ONE TEST menu.
3.20 ONLY ONE TEST Subtest 07 3 Tests and Diagnostics LED This subtest checks if each LED lights properly. The following message appears in the display in order. Follow the instructions in the display to execute the test. [HDD Access LED test] Press any key and following message appears in the display. [Caps/Num/Overlay BT/W-LAN LED test] (1) Press [Caps Lock ] key ! ...Caps (on/off) (2) Press [Fn + F10 ] key ! ...Arrow (on/off) (3) Press [Fn + F11 ] key ! ...
3 Tests and Diagnostics Subtest 08 3.20 ONLY ONE TEST PC-Card Device Lock This subtest checks the device lock function. This test needs a PC card, not a PC wraparound card. Before this test, inset a PC card. When it passes the test, following message appears. Device Lock TEST OK… When it passes the test, following message appears. Device Lock TEST NG… When a PC card is not inserted or a PC wraparound card is inserted, following message appears.
3.20 ONLY ONE TEST Subtest 0A 3 Tests and Diagnostics Acceleration sensor This subtest detects and corrects the each axis (X, Y, Z). NOTE: Make sure that this subtest is executed on the following condition: 1. Flat desk with vertical plane to get the stability of machine. 2. Prevent the machine from shake or shock. Set the machine against the vertical plane with the Front upward Vertical plane Flat desk The figure below shows the name and position of each side.
3 Tests and Diagnostics 3.20 ONLY ONE TEST When this subtest is selected, the following message appears in the display. The heaven surface establishes in the upper direction Press [Enter] key NOTE: Be sure to execute the test with the display panel opened. Set the machine on the flat desk. Then press Enter to detect the data on this setting of machine. The following message appears in the display.
3.21 Head Cleaning 3.21 3 Tests and Diagnostics Head Cleaning 3.21.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.21.2 Operations 1. Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages: DIAGNOSTICS - FLOPPY DISK HEAD CLEANING : VX.XX Mount cleaning disk(s) on drive(s). Press any key when ready. 2.
3 Tests and Diagnostics 3.22 3.22 Log Utilities Log Utilities 3.22.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk, or output the data to a printer or the display. The error information is displayed in the following order: 1. Error count (CNT) 2. Test name, Subtest number (TS-No) 3. Pass count (PASS) 4. Error status (STS) 5. FDD/HDD or memory address (ADDR) 6. Write data (WD) 7.
3.22 Log Utilities 3 Tests and Diagnostics 3.22.2 Operations 1.
3 Tests and Diagnostics 3.23 3.23 Running Test Running Test 3.23.1 Function Description This function automatically executes the following tests in sequence: 1. System test (subtest 01) 2. Memory test (subtests 01, 02, 06) 3. Display test (subtest 01) 4. Real timer test (subtest 02) 5. HDD test (subtest 01) The system automatically detects the number of floppy disk drives connected to the computer for the FDD test. 3.23.2 Operations 1.
3.24 Floppy Disk Drive Utilities 3.24 3 Tests and Diagnostics Floppy Disk Drive Utilities 3.24.1 Function Description This function formats the FDD, copies the floppy disk and displays the dump list for both the FDD and HDD. 1. FORMAT NOTE: This program is only for testing a floppy disk drive. It is different from the Toshiba MS-DOS FORMAT command.
3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 3.24.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message. [ FDD UTILITIES ] 1 2 3 4 9 – - FORMAT COPY DUMP HDD-ID READ EXIT TO DIAGNOSTICS MENU 2. FORMAT program (a) Selecting FORMAT displays the following message. DIAGNOSTICS - FLOPPY DISK FORMAT : VX.XX Drive number select (1:A, 2:B) ? (b) Select a drive number to display the following message.
3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics 3. COPY program (a) When COPY is selected, the following message appears. FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a message similar to the one below. Insert source disk into drive A: Press any key when ready. (c) Remove the Diagnostics Disk from the FDD, insert the source disk and press any key. The following message will appear, indicating the program has started.
3 Tests and Diagnostics 3.24 Floppy Disk Drive Utilities 4. DUMP program (a) When DUMP is selected, the following message appears. DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If 2:HDD is selected, the display will go to step (h). If 1:FDD is selected, the following message will appear. Select drive number (1:A, 2:B) ? (c) Select a drive number and the following message will be displayed.
3.24 Floppy Disk Drive Utilities 3 Tests and Diagnostics (k) The following message will appear. To finish the dump, select 3. Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? 5. HDD ID READ program Selecting HDD ID displays the following HDD ID configuration. [HDD ID Read (VX.XX)] [Drive #1] Model No. = XXXXXXX Press [Enter] key Press Enter to return to the FDD UTILITIES MENU.
3 Tests and Diagnostics 3.25 System Configuration 3 3.25 System Configuration 3.25.1 Function Description NOTE: To display the system configuration, the write protect tab should be OFF position. If the tab is ON position, move the tab to OFF position and restart the test. Otherwise the correct information cannot be acquired. The System Configuration program contains the following configuration information for the computer: 1. Processor Type [Code/L2 cache] 2. Chip set [VRAM] 3.
3.25 System Configuration 3 Tests and Diagnostics 3.25.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter. Then, the following system configuration appears in the display. System Configuration Display : Ver X.XX [Machine Name ???] * * * * * * - Processor Type Chip set BIOS ROM Version BOOT ROM Version EC/KBC Version PS Micon Version = = = = = = XXXXXX-XXXXXMHz Code = XX L2 Cache = XXXXXKB XXXXXX VRAM = XXXXMB VX.XX 1st ID = XXH, 2nd ID = XXH VX.XX VX.XX VX.
3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Atheros) 3.26 Wireless LAN Test Program (Atheros) This section describes how to perform the wireless LAN transmitting-receiving test (Askey-Made Atheros). CAUTION: To execute this test, another computer with Atheros wireless LAN card is necessary.
3.26 Wireless LAN Test Program (Atheros) 3.26.1 3 Tests and Diagnostics Setting Responder PC 1. When the responder PC has MB44a/g or MB43 Insert the FD, “MB4x Responder media”, in the FDD and power on the computer. When OS is booted, the test program is started and setting is executed automatically. 2. When the responder PC has MB5x Insert the FD, “MB4x / MB5 boot media”, in the FDD and power on the computer. The following menu is displayed after booting of OS.
3 Tests and Diagnostics 3.26.2 3.26 Wireless LAN Test Program (Atheros) Test procedure 1. Boot the DUT PC by the FD, “MB4x/MB5x boot media”. The following message is displayed.
3.26 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics 2. Change the FD in the FDD to “MB5x DUT media” and input “h”, then the test menu is displayed.
3 Tests and Diagnostics 3.26.3 3.26 Wireless LAN Test Program (Atheros) Contents of Test 1. SKU check of Module This displays the destination information of the wireless LAN module as follows: ********************************************* * * * Module : Atheros MB51H (MoW) * * G-code : G360001J210 * * * ********************************************* 2. MAC Address Check This reads the MAC address of the wireless LAN module and checks it. When it is correct, the following message is displayed.
3.26 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics 4. Communication test of 11g mode Communication test of 11g mode Communication test of 11g mode (Main Antenna only) This checks the antenna connection in 11g mode and transmitting/receiving functions. The number of packets, throughput and RSSI are measured. When they are over the standard, it passes the test. When it passes the test, the following message is displayed.
3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Atheros) 2. Error in MAC Address Check Error off ALL FF ****************************************** * Mac Address Check NG * * FFFFFF-FFFFFFh * ****************************************** Error off ALL 00 ****************************************** * Mac Address Check NG * * 000000-000000h * ****************************************** Expected failure points Failure of wireless LAN module Failure of mounting wireless LAN module 3.
3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program This section describes how to perform the LAN/Modem/Bluetooth/IEEE1394 test with the test program. Insert the test program disk for LAN/Modem/Bluetooth/IEEE1394 test in FDD and turn on the power. The following message will appear. Microsoft Windows XX Startup Menu ---------------------------------1. LAN 2. Modem 3. Bluetooth 4.
3 Tests and Diagnostics Subtest01 NOTE: 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program (i82562 + ICHx) (i82562 + ICHx) test is not supported in this model. This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. The following message will appear.
3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program Subtest02 3 Tests and Diagnostics (GbE) This subtest checks the operation of mini-PCI I/F by the loopback test in the chip. Select 2 to execute and press Enter. The following message will appear. Testing adapter...hit to abort. * External Loopback Test...PASSED Testing completed.
3 Tests and Diagnostics 3.27.2 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program Modem test For this subtest, connect the modem PCB and RJ11 connector with a harness. Use the dedicated “FAT-MODE inspection device (product code: QE2000P01 made by Nitto Electric Manufacture Co.Ltd)” for the tests. To execute Modem test, press 2 and Enter. Following message will appear. [Modem loopback test !] ICHx MDC Test Program with Modem Sound (Line Test) Version X.
3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3.27.3 3 Tests and Diagnostics Bluetooth test To execute this test, input 3 and press Enter. NOTE: This model does not support the Bluetooth test. NOTE: Use another computer that can communicate by the Bluetooth as a reference machine to perform this test. Insert a floppy disk containing the test program into the target machine and turn on the target machine. The following Bluetooth test menu will appear.
3 Tests and Diagnostics Subtest01 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program BD_ADDR check This subtest checks the BD_ADDR functions. When the Bluetooth test menu is displayed, press 1 to select the test and press Enter. The following message will appear: ----------------------------------------------------------------------------Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co.
3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics If the target machine has any problem, it displays Error message. The following message is displayed. ----------------------------------------------------------------------------Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co.
3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-6 Error code for Bluetooth test (BD_ADDR) (1/2) Error code 0x01 0x02 0x03 0x04 0x05 0x06 0x07 0x08 0x09 0x0a 0x0b 0x0c 0x0d 0x0e 0x0f 0x10 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1a 0x1b 0x1c 0x1d 0x1e 0x1f Meaning Unknown HCI Command. No Connection. Hardware Failure.
3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics Table 3-6 Error code for Bluetooth test (BD_ADDR) (2/2) Error code 0x20 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28 0x29 0x2a 0x2b 0x2c 0x2d 0x2e 0x2f Meaning Unsupported LMP Parameter Value. Role Change Not Allowed. LMP Response Timeout. LMP Error Transaction Collision. LMP PDU Not Allowed.
3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program When the NICSPC53EXE test program has not been started, following message appears. ----------------------------------------------------------------------------Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co.
3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics Insert a floppy disk containing the test program into the tester machine and turn on the power. When the Bluetooth test menu is displayed on the tester machine, press T and Enter to select the subtest. The following message will appear: ----------------------------------------------------------------------------Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co.
3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program If the DUT machine has any problem or S of the DUT machine is pressed before connection to tester machine, the following message “INCOMPLETE” is displayed. ----------------------------------------------------------------------------Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co.
3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics Error code Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (1/2) Error code 0x01 0x02 0x03 0x04 0x05 0x06 0x07 0x08 0x09 0x0a 0x0b 0x0c 0x0d 0x0e 0x0f 0x10 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1a 0x1b 0x1c 0x1d 0x1e 0x1f Meaning Unknown HCI Command. No Connection. Hardware Failure. Page Timeout. Authentication Failure. Key Missing. Memory Full. Connection Timeout. Max Number Of Connections.
3 Tests and Diagnostics 3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2) Error code 0x20 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28 0x29 0x2a 0x2b 0x2c 0x2d 0x2e 0x2f Meaning Unsupported LMP Parameter Value. Role Change Not Allowed. LMP Response Timeout. LMP Error Transaction Collision. LMP PDU Not Allowed.
3.27 LAN/Modem/Bluetooth/IEEE1394 Test Program 3.27.4 3 Tests and Diagnostics IEEE1394 test To execute this test, input 4 and press Enter. NOTE: Use another computer that can communicate by IEEE1394 (i. Link) cable as a reference machine to perform this test. The following menu will appear: ******************************************************************** ******** IEEE1394[XXXXX] Diagnostics program ************** ******************************************************************** * * * 1 ....
3 Tests and Diagnostics 3 3.28 Sound Test program Tests and Diagnostics 3.28 Sound Test program This section describes how to perform the Sound test. To execute the sound test, refer to the following description. Insert the test program disk for Sound test in the USB FDD and turn on the power.
3.28 Sound Test program 3 Tests and Diagnostics To return to the Sound test menu, Press 9 and Enter. Then following message will appear in the display. *********************************** ******** May I Restart ? ******* *********************************** Press any key to continue… After pressing any key, the machine starts rebooting and sound test menu will appear in the display. Subtest01 (Microphone recording & play) This subtest checks the function of the CODEC A/D, D/A converter.
3 Tests and Diagnostics Subtest02 3.28 Sound Test program (Sine Wave) This subtest is executed by loading the COM file (ADSIN.COM). The program expands sine wave data table from 16KB to 64KB, and creates the play data. Then it transfers the data between the DMA and the CODEC to play the sine wave. (It sounds like a continuous beep.) By using wave measurable devices such as an oscilloscope, the data can be measured as a sine wave.
3.28 Sound Test program 3 Tests and Diagnostics 3.28.3 CD Sound (Standard) test To execute the CD Sound (Standard) test, press 3 and Enter. Insert the test media (TOSHIBA TEST CD-ROM or ABEX TEST CD-ROM) or music CD on the market (if the test media can not be prepared). Following menu appears in the display. For details on use of test media, refer to 3.28.3.1 Test media (Toshiba-made test media). For details on use of audio CD on the market, refer to 3.28.3.2 Audio CD. 3.28.3.
3 Tests and Diagnostics Subtest03 3.28 Sound Test program Test Tone A CAUTION: Before starting subtest03, be sure to set the sound at proper volume. This subtest plays sine wave while changing its table from 100Hz to 20Hz. The test returns to the CD Sound (Standard) menu after the test ends. Subtest 04 Test Tone B This subtest plays sine wave while changing its table from 400Hz to 3KHz and also changing the channel from left speaker to right speaker.
3.28 Sound Test program 3 Tests and Diagnostics 3.28.3.2 Audio CD Insert an audio CD and the following menu appears in the display. CD/DVD TEST IN PROGRESS XXXXXXXX SUB-TEST PASS COUNT WRITE DATA ADDRESS XX XXXXX XX XXXXXX : : : : xxxxxxx DIAGNOSTIC TEST VX.
3 Tests and Diagnostics 3.29 SETUP 3.29 SETUP 3.29.1 Function Description This program displays the current system setup information as listed below: 1. Memory (a) Total 2. System Date/Time (a) Date (MM-DD-YYYY) (b) Time (HH:MM:SS) 3. Battery (a) Battery Save Mode (b) PCI Express Link ASPM 4. Password 5. HDD Password (a) (b) (c) (d) HDD HDD Password Mode User Password Master Password 6. Boot Priority (a) Boot Priority (b) HDD Priority 7. Display (a) Power On Display (b) LCD Display Stretch 8.
3.29 SETUP 3 Tests and Diagnostics 11. PCI Bus (a) PCI Bus 12. Security Controller (a) TPM (b) Clear TPM Owner 13. Peripheral (a) Internal Pointing Device 14. Legacy Emulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation (c) USB Memory BIOS Support Type 15.
3 Tests and Diagnostics 3.29 SETUP 3.29.2 Accessing the SETUP Program Select 0-SETUP in the Main Menu and press Enter key. The following display appears.
3.29 SETUP 3 Tests and Diagnostics Moving Within the SETUP Menu and Changing Values 1. Press Å and Æ to move between the two columns. Press ↑ and ↓ to move between items in a column. Press Fn+↑ (PgUp) and Fn + ↓ (PgDn) to move between the two pages. 2. Press either the Space bar or Back Space to change the value. Accepting Changes and Exiting the SETUP Window 1. Press End to accept the changes you made.
3 Tests and Diagnostics 3.29 SETUP SETUP Options The SETUP screen is divided into functionally related groups. This section describes each group and its options. 1. Memory This group of options displays the computer’s memory. (a) Total This field displays the total amount of memory installed and is automatically calculated by the computer. You cannot change this value. 2. System Date/Time Sets the date and time. System Date Sets date. System Time Sets time. 3.
3.29 SETUP 3 Tests and Diagnostics NOTE: Display of the LCD Brightness will be changed in the condition below: (*1) Operating the battery (*2) Using the AC adapter User Setting Use this option to set the battery save parameters on the sub-window, BATTERY SAVE OPTIONS. Processing Speed This feature changes the CPU processing speed. High CPU operates at high speed. (Default in Full Power Mode) Low CPU operates at low speed.
3 Tests and Diagnostics 3.29 SETUP (b) PCI Express Link ASPM This option sets the power saving function of the PCI Express. Auto Saves power consumption, when the PCI Express device is not used while the battery is working. (Default) Disabled Disables the power saving function and gives priority to the performance. Enabled Saves power consumption, when the PCI Express device is not used. 4. Password This option sets or resets the user password for power on and instant security (Fn+F1).
3.29 SETUP 3 Tests and Diagnostics (d) Master Password This item sets the Master HDD password. This can be set, only when Master+User is set in the HDD password Mode. For details, refer to the User’s Manual. 6. Boot Priority This tab sets the priority for booting the computer and the priority for the built-in HDD or optional secondary HDD.
3 Tests and Diagnostics 3.29 SETUP (b) HDD Priority Set the priority of the HDD as a startup device. Built-in HDD→USB The priority is set as built-in HDD→USB (Default) USB→Built-in HDD The priority is set as USB memory→built-in HDD. 7. Display This group of options configures the computer’s display. (a) Power On Display This option is used to select the display when booting up. Auto-Selected Selects an external monitor if one is connected. Otherwise it selects the internal LCD.
3.29 SETUP 3 Tests and Diagnostics 8. Others Whether or not you need to configure the computer with these options depends primarily on the kind of software or peripherals you use. (a) Dynamic CPU Frequency Mode Use this option to choose a setting from the followings. Dynamically Switchable CPU power consumption and clock speed automatic switching function is enabled. When the computer is in use, CPU operation is automatically switched when necessary.
3 Tests and Diagnostics 3.29 SETUP or BackSpace. Press ↓ to move the cursor to the right and ↑ to move the cursor to the left when you set the date and time. For the Alarm Time, set the time to turn on the power automatically. The “second” cannot be set. When it is set to “Disabled”, the time to turn on automatically is not set. For the Alarm Date Option, set the date to turn on the power automatically. When it is set to “Disabled”, the time to turn on automatically is not set.
3.29 SETUP 3 Tests and Diagnostics 10. Drives I/O This option displays the address and interrupts level for hard disk drive. It is for information only and cannot be changed. Built-in HDD = Primary IDE(1F0H/IRQ14) 11. PCI Bus This item displays the interrupt level for the Card Bus. It is for information only and cannot be changed. PCI Bus = IRQ10, IRQ11 12. Security controller (a) TPM Disables the security controller called TPM (Trusted Platform Module).
3 Tests and Diagnostics 3.29 SETUP 13. Peripheral Use this option to select the parallel port mode and hard disk mode. (a) Internal Pointing Device This option enables and disables the Touch Pad. Enabled Enables the Touch Pad. (Default) Disabled Disables the Touch Pad. 14. Legacy Emulation. (a) USB KB/Mouse Legacy Emulation. This option sets the Legacy support condition of the USB keyboard and the USB mouse. Enabled USB Legacy Support can be used.
Chapter 4 Replacement Procedures [CONFIDENTIAL]
4 Replacement Procedures 4 4-ii [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
4 Replacement Procedures Chapter 4 Contents 4.1 Overview.............................................................................................................. 4-1 4.2 Battery pack ......................................................................................................... 4-8 4.3 PC card/SD card................................................................................................. 4-10 4.3.1 PC card.......................................................................
4 Replacement Procedures 4.27 Fluorescent Lamp............................................................................................... 4-54 4.27.1 Replacing the 12.1 inch TMD fluorescent lamp............................... 4-55 Figures Figure 4-1 Removing the battery pack......................................................................... 4-8 Figure 4-2 Removing the PC card ............................................................................ 4-10 Figure 4-3 Removing the SD card .
4 Replacement Procedures Figure 4-28 Removing the internal microphone .......................................................... 4-41 Figure 4-29 Removing the LED FPC .......................................................................... 4-42 Figure 4-30 Removing the display mask ..................................................................... 4-43 Figure 4-31 Removing the FL inverter ........................................................................ 4-45 Figure 4-32 Removing the LCD unit ..
4 Replacement Procedures 4-vi [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
4.1 Overview 4 Replacement Procedures 4 4.1 Overview This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed. The numbers in the chart indicate the relevant section numbers in this manual. In all cases when removing an FRU, the battery pack must also be removed.
4 Replacement Procedures 4.1 Overview Safety precautions Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer. DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
4.1 Overview 4 Replacement Procedures Before You Begin Take note of the following points before starting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section “4.2 Battery Pack”. 1. Do not disassemble the computer unless it is operating abnormally. 2. Use the designated tools. 3. Ensure that the environment for working on and storing parts does not contain any of the following.
4 Replacement Procedures 4.1 Overview Disassembly Procedures Three main types of cable connector are used. Pressure plate connector Spring connector Normal pin connector 1. When disconnecting a pressure plate connector, draw the tab on one side of the plastic pressure plate on the connector and pull the cable out from the connector. When reconnecting a cable to a pressure plate connector, draw enough the pressure plate and insert the cable into the connector.
4.1 Overview 4 Replacement Procedures Assembly Procedure After the computer has been disassembled and the part that caused the fault has been repaired or replaced, the computer must be reassembled. Take note of the following general points when assembling the computer. Take your time and follow the instructions carefully. Hurrying the assembly work will only introduce new problems. Check that all cables and connectors are securely connected.
4 Replacement Procedures 4.1 Overview Screw Tightening Torque Use the following torque when tightening screws. CAUTION: Overtightening may damage screws or parts. Undertightening may allow screws to loosen (and possibly fall out) causing a short circuit or other damage. NOTE: To tighten screws quickly and accurately, an electric screwdriver is recommended. M2 (2mm) 0.167 N·m (1.7 kgf·cm) M2.5 (2.5mm) 0.294 N·m(3.0 kgf·cm) M3 (3mm) 0.549 N·m(5.
4.1 Overview 4 Replacement Procedures Grip Color Some screws have a colored grip area to help you determine the length of the screw. Even numbered length screws: Brown Odd numbered length screws: White Special length screw: Blue “Special length screw” means screws whose length is indicated in an integral number to the first decimal places such as 2.5 mm, 2.8 mm and so on.
4 Replacement Procedures 4.2 4.2 Battery pack Battery pack Removing the battery pack To remove the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: Take care not to short circuit the terminals when removing the battery pack. Similarly, do not drop, knock, scratch, disassemble, twist, or bend the battery pack. 1. Turn off the power of the computer. 2. Disconnect the AC adapter and all other external devices from the computer. 3. Turn the computer upside down. 4.
4.2 Battery pack 4 Replacement Procedures Installing the battery pack To install the battery pack, follow the steps below and refer to Figure 4-1. CAUTION: There is a danger that the lithium ion battery pack may explode if not fitted, operated, handled, or disposed correctly. Dispose always the used battery pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Toshiba. NOTE: Check visually the battery terminals and clean off any dirt with a dry cloth.
4 Replacement Procedures 4.3 4.3 PC card/SD card PC card/SD card 4.3.1 PC card Removing the PC card To remove the PC card, follow the steps below and refer to Figure 4-2. CAUTION: Insert or remove the PC card in accordance with any instructions in the PC card manual or the manuals of the computer system you are using. 1. Push the eject button. It will pop out when you release it. Then press once more the eject button to eject the PC card. 2. Grasp the PC card and remove it.
4.3 PC card/SD card 4 Replacement Procedures 4.3.2 SD card Removing the SD card To remove the SD card, follow the steps below and refer to Figure 4-3. CAUTION: Insert or remove the SD card in accordance with any instructions in the SD card manual or the manuals of the computer system you are using. 1. Push the SD card. It will pop out partly when you release, so pull out the card.
4 Replacement Procedures 4.4 4.4 Expansion Memory module Expansion Memory module CAUTION: The power of the computer must be turned off when you remove the memory module. Removing a memory module with the power on risks damaging the module or the computer itself. Do not touch the memory module terminals. Any dirt on the terminals may cause memory access problems. Never press hard or bend the memory module.
4.4 Expansion Memory module 4 Replacement Procedures Installing the Expansion memory module To install the expansion memory module, follow the steps below and refer to Figure 4-4. CAUTION: The power must be turned off when you insert the memory module. Inserting a memory module with the power on risks damaging the module or the computer itself. Never press hard or bend the memory module. 1. Insert the memory module into the connector on the system board slantwise and press it to connect firmly.
4 Replacement Procedures 4.5 4.5 HDD HDD Removing the HDD To remove the HDD, follow the steps below and refer to Figure 4-5 to 4-7. CAUTION: Take care not to press on the top or bottom of the HDD. Pressure may cause data loss or damage to the device. 1. Remove the following screw and HDD slot cover.
4.5 HDD 4 Replacement Procedures 2. Hold the tab of the HDD assembly and remove the HDD assembly from the connector CN4 of the HD FPC. HDD assembly Tab CN4 Figure 4-6 Removing the HDD assembly 3. Peel off two gaskets from the HDD unit and detach the HDD from the HDD holder.
4 Replacement Procedures 4.5 HDD Installing the HDD To install the HDD, follow the steps below and refer to Figure 4-5 to 4-7. 1. Install the HDD to the HDD holder and stick two gaskets on the HDD unit. CAUTION: 1. When replacing the HDD, be sure to stick gaskets on the HDD unit. 2. Stick two gaskets in the position shown below. Gasket 2. Insert the HDD assembly into the connector CN4 on the HD FPC, holding the tab of the HDD assembly. 3.
4.6 Keyboard 4.6 4 Replacement Procedures Keyboard Removing the keyboard To remove the keyboard, follow the steps below and refer to Figure 4-8 and 4-9. CAUTION: As the keytop may fall out, when handling the keyboard always hold it by the frame and do not touch the keytop. 1. Remove the following screw. • M2×4S BIND screw x1 2. Turn over the computer and open the display. 3. Insert your nails in the slot of the right topside and left topside of the keyboard holder and lift it up to remove. 4.
4 Replacement Procedures 4.6 Keyboard 6. Disconnect the keyboard flexible cable from the connector CN3200 on the system board and remove the keyboard. Keyboard flexible cable CN3200 Figure 4-9 Removing the keyboard Installing the keyboard To install the keyboard, follow the steps below and refer to Figure 4-8 and 4-9. 1. Place the keyboard face down on the palm rest. 2. Connect the keyboard flexible cable to the connector CN3200 on the system board. 3. Turn the keyboard face up and set it.
4.7 Switch board 4.7 4 Replacement Procedures Switch board Removing the Switch board To remove the switch board, follow the steps below and refer to Figure 4-10. 1. Turn over the computer and remove the following screw. • M2×8S BIND screw x1 2. Turn the computer face up and open the display. 3. Remove the switch cover. 4. Disconnect the switch cable from the connector CN3270 on the system board. 5. Remove the following screw and the switch board. • M2×2.5C S-FLAT HEAD screw x1 Switch cover M2×2.
4 Replacement Procedures 4.7 Switch board Installing the Switch board To install the switch board, follow the steps below and refer to Figure 4-10. 1. Connect the switch cable to the connector CN3270 on the system board. 2. Install the switch board according to the guide and secure it with the following screw. • M2×2.5C S-FLAT HEAD screw x1 3. Install the switch cover. 4. Turn over the computer and secure the switch cover with the following screw.
4.8 Touch pad 4.8 4 Replacement Procedures Touch pad Removing the Touch pad To remove the touch pad, follow the steps below and refer to Figure 4-11 and 4-12. 1. Remove the touch pad cover while releasing the latches.
4 Replacement Procedures 4.8 Touch pad 2. Disconnect the touch pad cable from the connector CN3240 on the system board. 3. Remove the following screws fixing the touch pad assembly. • M2×3C S-FLAT HEAD screw x2 4. Remove the touch pad assembly from the palm rest while releasing the adhesive portion. 5. Disconnect the touch pad cable from the connector on the touch pad assembly.
4.8 Touch pad 4 Replacement Procedures Installing the touch pad To install the touch pad, follow the steps below and refer to Figure 4-11 and 4-12. 1. Connect the touch pad cable to the connector on the touch pad assembly. 2. Install the touch pad assembly according to the guide and secure it with the following screws. • M2×3C S-FLAT HEAD screw x2 3. Connect the touch pad cable to the connector CN3240 on the system board. 4. Install the touch pad cover while engaging the latches.
4 Replacement Procedures 4.9 4.9 Cover assembly/Battery latch assembly Cover assembly/Battery latch assembly Removing the Cover assembly/Battery latch assembly To remove the cover assembly/battery latch assembly, follow the steps below and refer to Figure 4-13 to 4-15. 1. Turn over the computer and remove the following screws.
4.9 Cover assembly/Battery latch assembly 4 Replacement Procedures 2. Turn the computer face up and open the display. 3. Remove the following screws. • M2×4B S-FLAT HEAD screw x2 4. Remove the cover assembly by lifting it up from the base assembly.
4 Replacement Procedures 4.9 Cover assembly/Battery latch assembly 5. Remove the following screws and battery latch assembly. • M2×2.5B S-FLAT HEAD screw M2×2.5B S-FLAT HEAD x3 M2×2.5B S-FLAT HEAD Battery latch assembly Figure 4-15 Removing the battery latch assembly Installing the Cover assembly/Battery latch assembly To install the cover assembly/battery latch assembly, follow the steps below and refer to Figure 4-13 to 4-15. 1.
4.10 Bluetooth module 4 Replacement Procedures 4.10 Bluetooth module Removing the Bluetooth module To remove the Bluetooth module, follow the steps below and refer to Figure 4-16. 1. Remove the following screw securing the Bluetooth module. • M2×3C S-FLAT HEAD screw x1 2. Disconnect the Bluetooth flat cable from both the Bluetooth module and connector CN4400 on the system board. 3. Disconnect the Bluetooth antenna cable from the Bluetooth module.
4 Replacement Procedures 4.11 Speaker/Fingerprint sensor board 4.11 Speaker/Fingerprint sensor board Removing the Speaker/Fingerprint sensor board To remove the speaker/fingerprint sensor board, follow the steps below and refer to Figure 417 and 4-18. 1. Remove the following screw and lift up the SP FPC. • M2×3C S-FLAT HEAD screw x2 2. Disconnect the speaker cable from the connector CN7 on the SP FPC and remove the speaker holder from the slot. 3. Remove the speaker from the speaker holder. 4.
4.11 Speaker/Fingerprint sensor board 4 Replacement Procedures 5. Remove the following screw and fingerprint sensor board. • M2×3C S-FLAT HEAD screw x1 M2×3C S-FLAT HEAD Fingerprint sensor board Figure 4-18 Removing the fingerprint sensor board Installing the Speaker/Fingerprint sensor board To install the speaker/fingerprint sensor board, follow the steps below and refer to Figure 417 and 4-18. 1. Install the fingerprint sensor board and secure it with the following screw.
4 Replacement Procedures 4.12 MDC board 4.12 MDC board Removing the MDC board To remove the MDC board, follow the steps below and refer to Figure 4-19. 1. Remove the following screws and disconnect the MDC board from the connector CN3010 on the MP FPC. • M2×3C S-FLAT HEAD screw x2 2. Disconnect the MDC cable from the connector on the MDC board.
4.13 RTC battery 4 Replacement Procedures 4.13 RTC battery Removing the RTC battery To remove the RTC battery, follow the steps below and refer to Figure 4-20. 1. Peel off the two glass tapes. 2. Disconnect the RTC battery cable from the connector CN9990 on the system board and remove the RTC battery from the RTC battery slot.
4 Replacement Procedures 4.14 Wireless LAN card 4.14 Wireless LAN card Removing the Wireless LAN card To remove the Wireless LAN card, follow the steps below and refer to Figure 4-21. 1. Disconnect the wireless LAN antenna cables (black and white) from the Wireless LAN card using an antenna coaxial cable disconnector. 2. Press the two latches outward to release the Wireless LAN card. 3. Disconnect the Wireless LAN card from the connector on the system board. Be careful not to damage the connector.
4.15 Fan 4 Replacement Procedures 4.15 Fan Removing the Fan To remove the fan, follow the steps below and refer to Figure 4-22. 1. Peel off the glass tape and disconnect the fan cable from the connector CN8770 on the system board. 2. Remove the following screws and fan. • M2×4C BIND screw x2 Glass tape Fan cable M2×4C BIND M2×4C BIND Fan CN8770 Figure 4-22 Removing the fan Installing the Fan To install the fan, follow the steps below and refer to Figure 4-22. 1.
4 Replacement Procedures 4.16 MP FPC 4.16 MP FPC Removing the MP FPC To remove the MP FPC, follow the steps below and refer to Figure 4-23. 1. Remove the following screw and kill switch holder. • M2×3C S-FLAT HEAD screw x1 2. Remove the following screws and disconnect the MP FPC from the connector CN9500 on the system board.
4.16 MP FPC 4 Replacement Procedures Installing the MP FPC To install the MP FPC, follow the steps below and refer to Figure 4-23. 1. Connect the MP FPC to the connector CN9500 on the system board and secure it with the following screws. • M2×3C S-FLAT HEAD screw x2 2. Install the kill switch holder and secure it with the following screw.
4 Replacement Procedures 4.17 HD FPC 4.17 HD FPC Removing the HD FPC To remove the HD FPC, follow the steps below and refer to Figure 4-24. 1. Peel off the glass tape and disconnect the HD FPC from the connector CN1800 on the system board. HD FPC Glass tape CN1800 Figure 4-24 Removing the HD FPC Installing the HD FPC To install the HD FPC, follow the steps below and refer to Figure 4-24. 1. Connect the HD FPC to the connector CN1800 on the system board and secure it with the glass tape.
4.18 PC card slot 4 Replacement Procedures 4.18 PC card slot Removing the PC card slot To remove the PC card slot, follow the steps below and refer to Figure 4-25. 1. Remove the following screws fixing the PC card slot. • M2×4C S-FLAT HEAD screw x2 2. Remove the PC card slot from the connector CN2110 on the system board. M2×4C S-FLAT HEAD PC card slot CN2110 Figure 4-25 Removing the PC card slot Installing the PC card slot To install the PC card slot, follow the steps below and refer to Figure 4-25.
4 Replacement Procedures 4.19 LAN/Modem jack 4.19 LAN/Modem jack Removing the LAN/Modem jack To remove the LAN/Modem jack, follow the steps below and refer to Figure 4-26. 1. Disconnect the LAN cable from the connector CN4100 on the system board. 2. Remove the LAN/Modem jack from the slot. LAN/Modem jack LAN cable CN4100 Figure 4-26 Removing the LAN/Modem jack Installing the LAN/Modem jack To install the LAN/Modem jack, follow the steps below and refer to Figure 4-26. 1.
4.20 System board 4 Replacement Procedures 4.20 System board Removing the System board To remove the system board, follow the steps below and refer to Figure 4-27. 1. Disconnect the LCD cable and FL cable from the connectors CN5600 and CN5601 on the system board. 2. Disconnect the LED cable from the connector CN3260 on the system board (front). 3. Remove the following screws and system board. • M2×3C S-FLAT HEAD screw x2 4. Remove the audio cover.
4 Replacement Procedures 4.20 System board M2×3C S-FLAT HEAD System board Audio cover LCD cable LED cable FL cable Figure 4-27 Removing the system board Installing the system board To install the system board, follow the steps below and refer to Figure 4-27. 1. Install the audio cover. 2. Install the system board and secure it with the following screws. • M2×3C S-FLAT HEAD screw x2 3. Connect the LED cable to the connector CN3260 on the system board (front). 4.
4.21 Internal microphone 4 Replacement Procedures 4.21 Internal microphone Removing the Internal microphone To remove the internal microphone, follow the steps below and refer to Figure 4-28. 1. Disconnect the microphone cable from the connector CN6050 on the system board. 2. Remove the internal microphone from the microphone holder.
4 Replacement Procedures 4.22 LED FPC 4.22 LED FPC Removing the LED FPC To remove the LED FPC, follow the steps below and refer to Figure 4-29. 1. Remove the following screws and LED FPC. • M2×3C S-FLAT HEAD screw x2 M2×3C S-FLAT HEAD LED FPC Figure 4-29 Removing the LED FPC Installing the LED FPC To install the LED FPC, follow the steps below and refer to Figure 4-29. 1. Install the LED FPC according to the guide and secure it with the following screws.
4.23 Display mask 4 Replacement Procedures 4.23 Display mask Removing the Display mask To remove the display mask, follow the steps below and refer to Figure 4-30. 1. Peel off the six mask seals and four LCD cushions on the LCD mask and remove the following screws. • M2×3.2S FLAT HEAD screw x8 (“3.2” in the figure below) • M2.5×4S FLAT HEAD screw x2 (“4” in the figure below) 2. Remove the display mask while releasing the latches. 4 3.2 3.2 3.2 4 3.2 3.2 3.2 3.2 3.
4 Replacement Procedures 4.23 Display mask Installing the Display mask To install the display mask, follow the steps below and refer to Figure 4-30. 1. Install the display mask while engaging the latches. 2. Secure the following screws to fix the display mask. • M2×3.2S FLAT HEAD screw x8 (“3.2” in the figure 4-30) • M2.5×4S FLAT HEAD screw x2 (“4” in the figure 4-30) 3. Stick the six mask seals and four LCD cushions to the display mask.
4.24 FL inverter/LCD unit 4 Replacement Procedures 4.24 FL inverter/LCD unit Removing the FL inverter/LCD unit To remove the FL inverter/LCD unit, follow the steps below and refer to Figure 4-31 and 432. 1. Remove the following screw fixing the FL inverter. • M2×3C S-FLAT HEAD screw x1 2. Peel the insulator and disconnect the two cables from the both sides of the connector on the FL inverter. 3. Remove the FL inverter.
4 Replacement Procedures 4.24 FL inverter/LCD unit 4. Carefully lift up the top of the LCD unit and peel off the glass tape. 5. Disconnect the LCD cable and remove the LCD unit.
4.24 FL inverter/LCD unit 4 Replacement Procedures Installing the FL inverter/LCD unit To install the FL inverter/LCD unit, follow the steps below and refer to Figure 4-31 and 4-32. 1. Set the LCD unit to the display cover in place. 2. Connect the LCD cable to the LCD unit and stick the glass tape on the LCD cable. 3. Connect the two cables to the both sides of the connector on the FL inverter and install the FL inverter according to the guide. 4.
4 Replacement Procedures 4.25 Hinge 4.25 Hinge Removing the Hinge To remove the hinge, follow the steps below and refer to Figure 4-33 to 4-35. 1. Remove the following screws (back) and hinge caps (left and right).
4.25 Hinge 4 Replacement Procedures 2. Remove the following screws (back) and palm rest. • M2.5×4B FLAT HEAD screw x4 Palm rest M2.5×4B FLAT HEAD M2.
4 Replacement Procedures 4.25 Hinge 3. Take out the LCD cable from the hole. 4. Remove the following screws and hinges of the both sides.
4.25 Hinge 4 Replacement Procedures Installing the hinge To install the hinge, follow the steps below and refer to Figure 4-33 to 4-35. 1. Install the both sides’ hinges and secure them with the following screws. • M3×3S BIND screw x2 • M2×4B S-FLAT HEAD screw x2 2. Pass the LCD cable through the hole and set it in place. 3. Install the palm rest and secure it with the following screws (back). • M2.5×4B FLAT HEAD screw x4 4.
4 Replacement Procedures 4.26 Wireless LAN antenna/Bluetooth antenna 4.26 Wireless LAN antenna/Bluetooth antenna 4.26.1 Wireless LAN antenna Removing the Wireless LAN antenna To remove the wireless LAN antenna, follow the steps below and refer to Figure 4-36. 1. Peel off the six acetate tapes on the display cover. 2. Peel off the wireless LAN antennas from the display cover and remove it with the wireless LAN antenna cables.
4.26 Wireless LAN antenna/Bluetooth antenna 4 Replacement Procedures 4.26.2 Bluetooth antenna Removing the Bluetooth antenna To remove the Bluetooth antenna, follow the steps below and refer to Figure 4-37. 1. Peel off the five acetate tapes on the display cover. 2. Peel off the Bluetooth antenna from the display cover and remove the it with the Bluetooth antenna cable.
4 Replacement Procedures 4.27 Fluorescent Lamp 4.27 Fluorescent Lamp This system uses LCD modules from the following supplier. Type 12.1 inch Part.No G33C0002C110 Supplier TMD Section 4.27.1 NOTE: - When working with a LCD module, always use a flat, grounded table. - Handle the backlight unit in the environment without dust, such as on the clean bench. Keep the worktable free from any screws or other material that may scratch the LCD surface. - Use an anti-static or protective sheet.
4.27 Fluorescent Lamp 4.27.1 4 Replacement Procedures Replacing the 12.1 Inch TMD fluorescent lamp The following describes the procedure for replacing the fluorescent lamp (See Figure 4-38 to 4-47). Disassembling the module 1. Peel off tapes and insulating sheets. 1) Place carefully the module face up on a clean and flat worktable. To avoid scratching the face of the LCD module, make sure the table is free of dirt and dust.
4 Replacement Procedures 4.27 Fluorescent Lamp 2. Removing screws 1) Spread out the insulation sheet without detaching from the bezel side, as shown in the figure below. 2) Remove the left side screw and right side screw as shown in the figure below. CAUTION: Use a Philips screwdriver with type 0 bit to remove the screws.
4.27 Fluorescent Lamp 4 Replacement Procedures 3. Removing the bezel 1) Place the module with the insulation sheet facing upwards. 2) Release three latches of the upper bezel and frame. Unhook four latches (two each of both sides), peeling off the double-adhesive tape on the backside of the bezel slowly and remove the bezel. 3) Release four latches of the bottom bezel and frame, and peel off the doubleadhesive tape on the backside of the bezel slowly. (The bezel with double-adhesive tape will be reused.
4 Replacement Procedures 4.27 Fluorescent Lamp 4. Opening up the PCB 1) Open the PCB to the horizontal position as shown in the figure below. CAUTION: Be careful not to damage the TAB.
4.27 Fluorescent Lamp 4 Replacement Procedures 5. Removing the cell with the PCB 1) Remove the cell with the PCB from the backlight unit as shown in the figure below. CAUTION: 1) Peel off the cell carefully not to break it. 2) Be careful not to damage the TAB.
4 Replacement Procedures 4.27 Fluorescent Lamp Assembling the module 1. Checking the back-light 1) Check the items shown in the Figure below. Do not let the sheet out of the frame. Do not let the sheet out of the frame.
4.27 Fluorescent Lamp 4 Replacement Procedures 2. Assembling the cell with the PCB 1) Illuminate the backlight. 2) Make sure there is no scratch or dirt on the backlight. Also check the back of the cell. Next, install the cell with the PCB to the backlight unit. CAUTION: 1) Install by aligning the left under corner as shown below. 2) Be careful not to damage the FPC.
4 Replacement Procedures 4.27 Fluorescent Lamp 3. Folding the TAB (PCB). 1) Fold the TAB (PCB) around the back of the backlight unit as shown in the figure below. CAUTION: 1) Be careful not to damage the TAB.
4.27 Fluorescent Lamp 4 Replacement Procedures 4. Installing the bezel 1) Install the bezel to the left under the frame. (as shown in the figure below (1).) 2) Engage the three latches at the bottom and stick the double-adhesive tape of the bottom bezel to the cell. (as shown in the figure below (2).) 3) Set the left side bezel to the frame. (as shown in the Figure below (3).) 4) Engage the two latches each of the left and light side bezel. (as shown in the figure below (4).
4 Replacement Procedures 4.27 Fluorescent Lamp 5. Screwing the PCB and the bezel 1) Use two screws to secure the left and right edge in the figure below. CAUTION: 1) The screw tightening torque is 0.167N·m (1.7kgf·cm) for all screws. 2) Use a Philips screwdriver with type 0 bit. 6. Installing the tapes and insulation sheets 1) Stick the double- adhesive tape of the insulation sheet. CAUTION: 1) Refer to the figure below.
Appendices [CONFIDENTIAL]
Appendices App-ii [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
Appendices Appendix Contents Appendix A Handling the LCD Module......................................................................... A-1 Appendix B Board Layout................................................................................................B-1 B.1 System board Front View ..............................................................................B-1 B.2 System board Back View...............................................................................B-3 B.
Appendices C.19 CN8800 DC-IN Connector (2pin) ..............................................................C-14 C.20 CN8810 1st Battery Connector (10pin) .......................................................C-15 C.21 CN8770 Fan Connector (3pin)....................................................................C-15 C.22 CN9990 RTC Battery Connector (3pin) .................................................... C-15 C.23 CN3270 SW & LED I/F Connector (10pin) ........................................
Appendices Figures Figure B-1 System board layout (front) ...........................................................................B-1 Figure B-2 System board layout (Back)...........................................................................B-3 Figure B-3 FDNFS* board layout ....................................................................................B-5 Figure B-4 FDNMP* FPC layout.....................................................................................
Appendices Tables Table B-1 System board (front) .....................................................................................B-2 Table B-2 System board (back) .....................................................................................B-4 Table B-3 FDNFS* board ...............................................................................................B-5 Table B-4 FDNMP* FPC................................................................................................
Appendices Table C-26 System Board I/F Connector (20pin).......................................................... C-19 Table C-27 Speaker Connector (2pin) ........................................................................... C-19 Table C-28 FS Board I/F Connector (6pin) ................................................................... C-19 Table C-29 MINI PCI I/F Connector (124pin) .............................................................. C-20 Table C-30 MDC I/F Connector (12pin) ...
Appendices App-viii [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
Appendix A Handling the LCD Module Appendices Apx. A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling the LCD module: 1. When installing the LCD module in the LCD cover, be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained. 2.
Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a cloth and then wipe the panel’s surface. Do not apply cleanser directly to the panel. 4.
Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module.
Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage.
Appendix A Handling the LCD Module Appendices 9. Do not disassemble the LCD module. Disassembly can cause malfunctions. 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization.
Appendices A-6 Appendix A Handling the LCD Module [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
Appendix B Board Layout Appendices Apx. B Appendix B Board Layout B.
Appendices Appendix B Board Layout Table B-1 System board (front) B-2 Mark Number Name (A) CN5620 External CRT Connector (B) CN6050 Internal Microphone connector (C) CN8800 DC-IN Connector (D) CN4610 USB 0 Connector (E) CN4611 USB 3 Connector (F) CN3260 LED Board Connector (G) CN3270 SW & LED I/F (H) CN9800 Not used (I) CN3200 Keyboard Connector (J) CN3240 Touch-pad Connector (K) CN3400 Debugging port (L) IC2000 PC Card Controller (M) IC3200 EC/KBC (N) IC3000
Appendix B Board Layout B.
Appendices Appendix B Board Layout Table B-2 System board (back) B-4 Mark Number name (A) CN9990 RTC Battery Connector (B) CN2110 PC Card Connector (C) CN1800 FDNHD* FPC Connector (D) CN4400 Bluetooth Connector (E) CN6170 FDNSP* FPC I/F Connector (F) CN8810 1st Battery Connector (G) CN5600 LCD I/F Connector (H) CN9500 FDNMP* FPC I/F Connector (I) CN2150 Docking I/F Connector (J) CN4100 Network Connector (K) IC1600 ICH6-M (L) IC1200 ALVISO PM (M) IC1050 Dothan CPU
Appendix B Board Layout B.
Appendices B.
Appendix B Board Layout B.
Appendices B-8 Appendix B Board Layout [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
Appendix C Pin Assignment Apx. C Appendices Pin Assignment Appendix C Pin Assignment System Board C.1 CN1400 SO-DIMM0 connector (200pin) Table C-1 SO-DIMM0 connector (200pin)(1/4) Pin No. Signal name I/O Pin No.
Appendices Appendix C Pin Assignment Table C-1 SO-DIMM0 connector (200pin) (2/4) Pin No. C-2 Signal name I/O Pin No. Signal Name I/O 49 ADQS1-B1N I/O 50 N.C. 51 ADQS1-B1P I/O 52 ADM1-B1P 53 GND - 54 GND 55 ADQ11-B1P I/O 56 ADQ15-B1P I/O 57 ADQ14-B1P I/O 58 ADQ10-B1P I/O 59 GND - 60 GND 61 ADQ28-B1P I/O 62 ADQ26-B1P I/O 63 ADQ24-B1P I/O 64 ADQ27-B1P I/O 65 GND - 66 GND 67 ADM3-B1P I/O 68 ADQS3-B1N I/O 69 N.C.
Appendix C Pin Assignment Appendices Table C-1 SO-DIMM0 connector (200pin) (3/4) Pin No. Signal name I/O Pin No. Signal Name I/O 111 1R8-B1V - 112 1R8-B1V - 113 BCAS-B1N O 114 MODT2-B1P O 115 MCS3-B1N O 116 BMA13-B1P I/O 117 1R8-B1V - 118 1R8-B1V - 119 MODT3-B1P O 120 N.C.
Appendices Appendix C Pin Assignment Table C-1 SO-DIMM0 connector (200pin) (4/4) Pin No. C-4 Signal name I/O Pin No.
Appendix C Pin Assignment C.2 Appendices CN1800 HD FPC I/F Connector (50pin) Table C-2 HD FPC I/F Connector (50pin) Pin No. Signal name I/O Pin No.
Appendices C.3 Appendix C Pin Assignment CN2110 PC Card I/F connector (80pin) Table C-3 PC Card I/F connector (80pin) (1/2) Pin No. 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 55 57 59 61 63 65 67 69 71 C-6 Signal name I/O Pin No.
Appendix C Pin Assignment Appendices Table C-3 PC Card I/F connector (80pin) (2/2) Pin No. C.4 Signal name I/O Pin No. Signal Name I/O 73 ACAD29-EYP I/O 74 ACAD30-EYP I/O 75 ACD02-EYP I/O 76 ACAD31-EYP I/O 77 ACCLKR-EYN I/O 78 ACCD2-E3N I 79 GND - 80 GND - IS2101 SD Card I/F Connector (12pin) Table C-4 SD Card I/F Connector (12pin) C.5 Pin No. Signal name I/O Pin No.
Appendices Appendix C Pin Assignment Table C-5 Docking I/F Connector (50pin) (2/2) Pin No. C-8 I/O Pin No.
Appendix C Pin Assignment C.6 Appendices CN3200 Keyboard I/F Connector (30pin) Table C-6 Keyboard I/F Connector (30pin) Pin No. C.7 Signal name I/O Pin No. Signal name I/O 1T GND - 2T GND - 1 N.C. - 2 N.C.
Appendices C.8 Appendix C Pin Assignment CN3260 LED I/F connector (13pin) Table C-8 LED I/F connector (13pin) Signal name I/O Pin No. 1 HDDLED-P5N O 2 BTLED-S3P O 3 BAT2OR-S5N O 4 BAT2GR-S5N O 5 BAT1OR-S5N O 6 BAT1GR-S5N O 7 M5V - 8 M5V - 9 DCINOR-S5N O 10 DCINGR-S5N O 11 P5V O 12 SDLED-E3P O 13 P5V O 1T GND - 2T GND - Pin No. C.9 Signal name I/O CN4100 LAN I/F connector (14pin) Table C-9 LAN I/F connector (14pin) Pin No.
Appendix C Pin Assignment C.10 Appendices CN4400 Bluetooth I/F Connector (20pin) Table C-10 Bluetooth I/F Connector (20pin) Pin No. C.11 Signal name I/O Pin No. Signal name I/O 1 BT-P3V - 2 N.C. - 3 N.C. - 4 USBBP4-S3N 5 USBP4-S3P I/O 6 N.C. - 7 N.C. - 8 BTIFOF-S3N I 9 N.C. - 10 GND - 11 N.C. - 12 NC - 13 BTRST-S3P I 14 N.C. - 15 N.C. - 16 N.C. - 17 N.C. - 18 BTMDL-P3N O 19 N.C.
Appendices C.12 Appendix C Pin Assignment CN4611 USB Port 3 Connector (4pin) Table C-12 USB Port 3 Connector (4pin) Pin No. C.13 Signal name 1 USBOPS-E5V 3 USBP3-S3P I/O Pin No. I 2 USBP3-S3N I/O 4 GND - 2T GND - 1T GND - 3T GND - Signal Name I/O I/O CN5600 LCD Connector (15pin) Table C-13 LCD Connector (15pin) Pin No. C-12 Signal name I/O Pin No.
Appendix C Pin Assignment C.14 Appendices CN5601 FL Inverter Connector (8pin) Table C- 14 FL Inverter Connector (8pin) Pin No. C.15 Signal name I/O Pin No. Signal name I/O 1 FL-P5V O 2 FL-P5V O 3 GND - 4 GND - 5 BKLPWM-P2P O 6 FL-P5V - 7 FL-P5V - 8 N.C. CN5620 RGB I/F Connector (15pin) Table C-15 RGB I/F Connector (15pin) Pin No. Signal name I/O Pin No. Signal name I/O 1 MRED-PXP O 2 MGREEN-PXP O 3 MBLUE-PXP O 4 N.
Appendices C.17 Appendix C Pin Assignment CN6170 SP FPC I/F Connector (20pin) Table C-17 SP FPC I/F Connector (20pin) Pin No. C.18 Signal name I/O Pin No. Signal name I/O 1 P3V - 2 FGSPON-S3N O 3 GND - 4 USBP7-S3N I/O 5 USBP7-S3P I/O 6 GND 7 N.C.
Appendix C Pin Assignment C.20 Appendices CN8810 1st Battery Connector (10pin) Table C-20 1 st Battery Connector (10pin) Pin No. C.21 Signal name I/O Pin No. Signal name I/O 1 (PVBL1) - 2 BTMP1 I 3 (DCHG) - 4 M5V - 5 PSCL-S5P I/O 6 PSDA-S5P 7 GND - 8 DBT10V-S5N I 9 GND - 10 GND - I/O CN8770 Fan Connector (3pin) Table C- 21 Fan Connector (3pin) Pin No. C.22 Signal name I/O Pin No.
Appendices C.23 Appendix C Pin Assignment CN3270 SW & LED I/F Connector (10pin) Table C- 23 SW & LED I/F Connector (10pin) Pin No. I/O Pin No. Signal name I/O 1 P5V - 2 NC - 3 PNLOFF-S3N I 4 GND - 5 PWRSW-S3N I 6 GPBTNB-S3N I 7 GPBTNA-S3N I 8 NC - 9 (ARWLED) 10 (NUMLED) O 2T GND - 1T C.24 Signal name GND - CN9500 MP FPC I/F Connector (100pin) Table C- 24 MP FPC I/F Connector (100pin)(1/2) Pin No. C-16 Signal name I/O Pin No.
Appendix C Pin Assignment Appendices Table C-24 MP FPC Connector (100pin)(2/2) Pin No. Signal name I/O Pin No. Signal name I/O 33 E3V - 34 AD29-P3P I/O 35 GND - 36 AD31-P3P I/O 37 AD23-P3P I/O 38 GND 39 CBE3-P3N I/O 40 AD17-P3P I/O 41 GND - 42 CBE2-P3N I/O 43 GND - 44 PERR-P3N I/O 45 CBE1-P3N I/O 46 GND - 47 N.C.
Appendices C.25 Appendix C Pin Assignment CN9800 FS Board I/F Connector (6pin) (Not used) Table C- 25 FS Board I/F Connector (6pin) (Not used) Pin No. I/O Pin No.
Appendix C Pin Assignment Appendices SP FPC C.26 CN6 System Board I/F Connector (20pin) Table C- 26 System Board I/F Connector (20pin) Pin No. C.27 Signal name I/O Pin No. Signal name I/O 1 P3V - 2 FGSPON-S3N I 3 GND - 4 USBP7-S3N 5 USBP7-S3P I/O 6 GND 7 N.C.
Appendices Appendix C Pin Assignment MP FPC C.29 CN2200 MINI PCI I/F Connector (124pin) Table C- 29 MINI PCI I/F Connector (124pin) (1/3) Pin No. C-20 Signal name I/O Pin No. Signal name I/O 1 N.C. - 2 N.C. - 3 N.C. - 4 N.C. - 5 N.C. - 6 N.C. - 7 N.C. - 8 N.C. - 9 N.C. - 10 N.C. - 11 N.C. - 12 N.C. - 13 WLON-E3P O 14 N.C. - 15 GND - 16 N.C. - 17 PIRQF-P3N I 18 P5V - 19 P3V - 20 MPINTA-P3N I 21 N.C. - 22 N.C.
Appendix C Pin Assignment Appendices Table C-29 MINI PCI I/F Connector (124pin) (2/3) Pin No. Signal name I/O Pin No. Signal name I/O - 56 PAR-P3P I/O 55 GND 57 AD17-P3P I/O 58 AD18-P3P I/O 59 CBE2-P3N I/O 60 AD16-P3P I/O 61 IRDY-P3N I/O 62 GND 63 P3V - 64 FRAME-P3N I/O 65 CLKRUN-P3N I/O 66 TRDY-P3N I/O 67 N.C.
Appendices Appendix C Pin Assignment Table C-29 MINI PCI I/F Connector (124pin) (3/3) Pin No. C.30 Signal name I/O Pin No. Signal name I/O 115 N.C. - 116 N.C. - 117 GND - 118 N.C. - 119 GND - 120 GND - 121 N.C. - 122 N.C. - 123 N.C. - 124 E3V - CN3010 MDC I/F Connector (12pin) Table C- 30 MDC I/F Connector (12pin) Pin No. C.31 Signal name I/O Pin No. Signal name I/O - 2 N.C. - I/O 4 N.C.
Appendix C Pin Assignment Appendices Table C-31 System Board I/F Connector (100pin) (2/3) Pin No. Signal name I/O Pin No.
Appendices Appendix C Pin Assignment Table C-31 System Board I/F Connector (100pin) (3/3) Pin No. C-24 Signal name I/O Pin No.
Appendix C Pin Assignment Appendices FS Board C.32 CN950 SP FPC I/F Connector (6pin) Table C- 32 SP FPC I/F Connector (6pin) Pin No. Signal name I/O Pin No.
Appendices C-26 Appendix C Pin Assignment [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
Appendix D Keyboard Scan/Character Codes Apx. D Appendices Keyboard Scan/Character Codes Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Cap Code set 1 Note Code set 2 No.
Appendices Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (2/4) Cap D-2 Code set 1 Code set 2 Note No.
Appendix D Keyboard Scan/Character Codes Appendices Table D-1 Scan codes (set 1 and set 2) (3/4) Cap Code set 1 Code set 2 Note No.
Appendices Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (4/4) Cap Code set 2 Note No. Keytop 122 F11 57 D7 78 F0 78 *3 123 F12 58 D8 07 F0 07 *3 124 PrintSc *6 *6 *6 *6 *6 126 Pause *7 *7 *7 *7 *7 202 Fn — — — — *4 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F NOTE: 1. * 2. * 3. * 4. * 5. * 6. * 7. * D-4 Code set 1 Make Break Make Break Scan codes differ by mode.
Appendix D Keyboard Scan/Character Codes Appendices Table D-2 Scan codes with left Shift key Cap Key Code set 1 Code set 2 No.
Appendices Appendix D Keyboard Scan/Character Codes Table D-3 Scan codes in Numlock mode Cap Key Code set 1 No.
Appendix D Keyboard Scan/Character Codes Appendices Table D-5 Scan codes in overlay mode Cap No.
Appendices Appendix D Keyboard Scan/Character Codes Table D-7 No.126 key scan code Key top Pause Shift Code set 1 Code set 2 Make Make Common* E1 1D 45 E1 Ctrl* E0 C6 E0 46 9D C5 E1 14 77 E1 F0 E0 7E E0 F0 7E 14 F0 77 *: This key generates only make codes.
Appendix E Key Layout Apx.
Appendices E-2 Appendix E Key Layout [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
Appendix F Wiring diagrams Appendices Appendix F Appendix F F.
Appendices F-2 Appendix F Wiring diagrams [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
Appendix G BIOS rewrite procedures Appendices Appendix G Appendix G BIOS rewrite procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. Tools To rewrite the BIOS, you need the following tool: BIOS/EC/KBC rewriting disk for the computer that has renewed BIOS data. Rewriting the BIOS 1. Set the system to boot mode. 2. Turn off the power to the computer. 3. Remove the external cable and PC card. 4.
Appendices G-2 Appendix G BIOS rewrite procedures [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
Appendix H EC/KBC rewrite procedures Appendices Appendix H Appendix H EC/KBC rewrite procedures This Appendix explains how to rewrite the EC/KBC system program when you update the EC/KBC system. Tools To rewrite the EC/KBC, you need the following tool: BIOS/EC/KBC rewriting disk for the computer Rewriting the EC/KBC NOTE: 1. Rewrite the EC/KBC only when instructed by a diagnostic disk release notice. 2. Connect the AC adaptor to the computer when you rewrite the EC/KBC. 3.
Appendices H-2 Appendix H EC/KBC rewrite procedures [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
Appendix I Reliability Apx. I Appendices Reliability Appendix I Reliability The following table shows MTBF (Mean Time Between Failures) for each component.
Appendices I-2 Appendix I Reliability [CONFIDENTIAL] PORTEGE R200 Maintenance Manual (960-519)
