TEC Thermal Printer B-480-QQ SERIES Owner’s Manual
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
EO1-33008 Safety Summary Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment.
EO1-33008 Safety Summary Disconnect the plug. Connect a grounding wire. If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause fire or electric shock. Disconnect the plug. When unplugging the power cords, be sure to hold and pull on the plug portion.
EO1-33008 TABLE OF CONTENTS Page 1. INTRODUCTION ......................................................................................................... E1- 1 1.1 Applicable Model ............................................................................................. E1- 1 1.2 Accessories ..................................................................................................... E1- 1 2. SPECIFICATIONS ......................................................................................
1. INTRODUCTION EO1-33008 1.1 Applicable Model 1. INTRODUCTION Thank you for choosing the TEC B-480 series thermal/transfer printer. This high performance printer is equipped with superior hardware including the specially developed (12 dots/mm, 304.8 dots/inch) near edge print head which will allow very clear print at a maximum speed of 203.2 mm/sec. (8 inches/sec.). The media supply is internal.
2. SPECIFICATIONS EO1-33008 2.1 Printer 2. SPECIFICATIONS 2.1 Printer Item Model Supply voltage Power consumption Operating temperature range Relative humidity Print head Printing methods Print speeds Maximum print width Dispensing modes Message display Dimensions Weight Available bar code types Fonts Rotations Standard interface Optional interfaces B-482-TS10-QQ AC 100V ~ 120V +10%, -15%, 50Hz 2.
2. SPECIFICATIONS EO1-33008 2.2 Option 2.2 Option Option Name Type Usage Swing cutter module B-4205-QM A stop and cut swing cutter Rotary cutter module B-8204-QM Rotary cutter Peel off module B-4905-H-QM This allows use of on-demand (peel-off) operation or to rewind labels and backing paper together when using the rewind guide plate. To purchase the strip module, please inquire at your local distributor.
2. SPECIFICATIONS EO1-33008 2.4 Media Label 2.4 Media Stop position Refer to the following NOTE 2. Black Mark (on reverse side) I Stop position Tag paper Black Mark (on reverse side) I Tag paper E F Cut position Cut position Reference coordinate 1 F H Reference coordinate 1 A A H B Reference coordinate 2 Reference coordinate 2 G Feed direction D C Fig. 2-1 G C [Unit: mm] Label dispensing mode Item Label Min. Strip mode 10.0 25.4 Max. A : Span of one label/tag Tag Min. 10.
3. OVERVIEW EO1-33008 3.1 Front/Rear View 3. OVERVIEW 3.1 Front/Rear View Front View Rear View Top Cover Message Display (LCD) Supply Window PCMCIA Card Slot (2 slots) Serial Interface Connector (RS-232C) Operation Panel Media Outlet Parallel I/F Connector (Centronics) AC Power Inlet Fig. 3-1 Expansion I/O Interface Connector (Option) Power Switch 0: OFF 1: ON 3.2 Operation Panel Fig. 3-2 MESSAGE DISPLAY (LCD) When power is turned on and it is ready to print, "ON LINE" is displayed.
4. INSTALLING THE PRINTER EO1-33008 4.1 Connecting the Power Cord and Cables 4. INSTALLING THE PRINTER 4.1 Connecting the Power Cord and Cables WARNING: Turn the POWER SWITCH to OFF before connecting the power cord or cables. Serial I/F Cable (RS-232C) Parallel I/F Cable (Centronics) Expansion I/O Cable (Option) Power Cord E4-1 Fig.
5. LOADING THE MEDIA EO1-33008 5. LOADING THE MEDIA 5. LOADING THE MEDIA WARNING: 1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement. 2. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover. The printer prints both labels and tags. 1. Turn off the power and open the top cover. 2.
5. LOADING THE MEDIA EO1-33008 5. LOADING THE MEDIA 4. Put the media on the supply shaft. 5. Pass the media around the damper, then pull the media towards the front of the printer. 6. Insert the ridge of the supply holder into the groove of the supply shaft until the media is fixed. Then turn the locking ring clockwise to secure the supply holder. This will centre the media automatically. NOTE: Do not over tighten the locking ring of the supply holder.
5. LOADING THE MEDIA EO1-33008 5. LOADING THE MEDIA ■ Removing the paper holders' upper plates from the media guide 1 Remove the two T-4x8 screws to detach the media guide from the printer. Media Guide Screw (T-4x8) Fig. 5-5 2 Remove the SM-3x6 screw or the SM-3x8 screw to detach the paper holders' upper plates from the media guide. (Right) (Left) Screw (SM-3x8) Screw (SM-3x6) Paper Holder Paper Holder Fig. 5-6 3 Attach the media guide back in position.
5. LOADING THE MEDIA EO1-33008 5. LOADING THE MEDIA ■ An easy way to set the black mark sensor position 1 Pull the media about 500 mm out of the front of the printer, turn the media back on it's self and feed it under the print head past the sensor so that the black mark can be seen from above. 2 Adjust the sensor position to that of the black mark (the upper hole indicates the position of the black mark sensor). Black Mark Sensor Black Mark Media (Feed Gap Sensor) Adjusting Knob Fig.
5. LOADING THE MEDIA EO1-33008 5. LOADING THE MEDIA 10. The media is now loaded and the sensor position is set. Batch type: Media Fig. 5-9 NOTE: Set the selection switch to the STANDARD/STRIP position. Improper setting can affect the print quality. Strip type: 1 Remove enough labels from the leading edge media to leave 500 mm of backing paper exposed. 2 Wind the backing paper onto the take-up spool and fix in position with the take-up clip.
5. LOADING THE MEDIA EO1-33008 5. LOADING THE MEDIA Cutter type: Where a cutter is fitted load the media as standard and feed it through the cutter module. Swing cutter and rotary cutter are available as an option. They are used in the same way regardless of different shapes. Now, how to load the media using the swing cutter will be introduced. NOTES: 1. Be sure to cut the backing paper of label.
6. LOADING THE RIBBON EO1-33008 6. LOADING THE RIBBON 6. LOADING THE RIBBON WARNING: 1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement. 2. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover. There are two types of media available for printing on, these are standard media and direct thermal media (a chemically treated surface).
7. INSERTING THE OPTIONAL PCMCIA CARD EO1-33008 7. INSERTING THE OPTIONAL PCMCIA CARD 7. INSERTING THE OPTIONAL PCMCIA CARD WARNING! Turn the power OFF when inserting or removing the PCMCIA card. CAUTION: 1. To protect PCMCIA cards, discharge static electricity from your body by touching the printer rear cover prior to touching the PCMCIA cards. 2. Before turning off the power when using ATA card, be sure to press the [PAUSE] key and check the ON LINE LED is unlit.
8. CARE/HANDLING OF THE MEDIA AND RIBBON EO1-33008 8. CARE/HANDLING OF THE MEDIA AND RIBBON 8. CARE/HANDLING OF THE MEDIA AND RIBBON CAUTION: Be sure to read carefully and understand the Supply Manual. Use only media and ribbon which meet specified requirements. Use of non-specified media and ribbon may shorten the head life and result in problems with bar code readability or print quality. All media and ribbon should be handled with care to avoid any damage to the media, ribbon or printer.
9. GENERAL MAINTENANCE EO1-33008 9.1 Cleaning 9. GENERAL MAINTENANCE 1. 2. 3. 4. WARNING: Be careful when handling the print head as it becomes very hot. Care must be taken not to injure yourself with the printer paper cutter. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover. 9.
9. GENERAL MAINTENANCE EO1-33008 9.2 Covers and Panels 9.2 Covers and Panels The covers should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NOTE: Clean the printer cover with an electrostatic free cleaner for automated office equipment. 1. 2. 3. 4. WARNING: DO NOT POUR WATER directly onto the printer. DO NOT APPLY cleaner or detergent directly onto any cover or panel. NEVER USE THINNER OR OTHER VOLATILE SOLBENT on the plastic covers.
9. GENERAL MAINTENANCE EO1-33008 9.3 Removing Jammed Paper ■ Cleaning the Cutter Unit WARNING! 1. Be sure to turn the power off before cleaning the cutter unit. 2. The cutters are sharp and care should be taken not to injure yourself when cleaning. The swing cutter and rotary cutter are available as an option. They are both cleaned in the same way regardless of different shapes. Now, how to clean the cutter unit installing the swing cutter will be introduced. 1. 2. 3. 4.
9. GENERAL MAINTENANCE EO1-33008 9.4 Threshold Setting 9.4 Threshold Setting For the printer to maintain a constant print position it uses the feed gap sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre-printed, the darker (or more dense) inks can interfere with this process causing paper jammed errors. To get around this problem a minimum threshold can be set for the sensor in the following way.
10. TROUBLESHOOTING EO1-33008 10. TROUBLESHOOTING 10. TROUBLESHOOTING WARNING: If you cannot solve a problem with the following solutions, do not attempt to repair it yourself. Turn the power off, unplug the printer, then contact your Authorized Service representative for assistance. Error Message PAPER JAM **** Problem Solution 1. The media is not fitted correctly. 2. The media path is jammed and does not feed smoothly. 3. The installed media type does not match the selected sensor. 4.
10. TROUBLESHOOTING EO1-33008 10. TROUBLESHOOTING Error Message Problem Solution CUTTER ERROR Media is jammed in the cutter. **** Remove the jammed media and feed the undamaged media through the cutter. ➔ Press the [RESTART] key. Else Turn the power off and contact your Authorized Service representative. FLASH WRITE ERR. An error has occurred when loading data onto a flash memory card or ATA card. 1. Turn the power off, re-seat the flash memory card or ATA card and try again. 2.
10. TROUBLESHOOTING EO1-33008 10. TROUBLESHOOTING Problem Solution No print. 1. Check that media and the ribbon is loaded correctly. 2. Check whether the print head is set correctly or not. 3. Check the cabling between the printer and the host. Dots missing in the print. Dirty print head. ➔ Clean the print head. Call your Authorized Service representative if necessary. Unclear (or blurred) printing. 1. Dirty print head. ➔ Clean the print head. 2. Bad or faulty ribbon. ➔ Replace ribbon. 3.
PRINTED IN JAPAN EO1-33008
