Toshiba Personal Computer Qosmio X300 Maintenance Manual TOSHIBA CORPORATION [CONFIDENTIAL]
Copyright © 2008 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein. Toshiba Personal Computer Qosmio X300 Maintenance Manual First edition June. 2008 Disclaimer The information presented in this manual has been reviewed and validated for accuracy.
Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Qosmio X300, referred to as the Qosmio X300 Series in this manual. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field. SAFETY PRECAUTIONS Four types of messages are used in this manual to bring important information to your attention.
The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Qosmio X300 system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service. Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs.
Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If three keys are used, hold down the first two and at the same time press the third.
Table of Contents Chapter 1 Hardware Overview 1.1 Features ............................................................................. Error! Bookmark not defined. 1.2 2.5-inch HDD .................................................................. Error! Bookmark not defined.1 1.3 DVD Super Multi (+-R Double Layer) ........................... Error! Bookmark not defined.3 1.4 Power Supply .............................................................................................................
2.17 4 in 1 card Troubleshooting…………………………………………………….…...…2-42 2.18 HDD Troubleshooting……………………………………………………………....….2-44 2.19 CRT failure Troubleshooting ………………………………………………….……....2-46 2.20 HDMI Troubleshooting …………………………………………………….……….…248 2.21 Robson Troubleshooting ……………………………………………………….……...2-50 2.22 MIC Troubleshooting ……………………………………………………………….....2-52 2.23 Finger Troubleshooting ……………………………………………………………..…2-54 Chapter 3 Tests and Diagnostics 3.1 The Diagnostic Test ....................
3.23 Memory read and Write test …………………………………………………………...3-35 Chapter 4 Replacement Procedures 4.1 General .............................................................................. Error! Bookmark not defined. 4.2 Battery ............................................................................. Error! Bookmark not defined.8 4.3 HDD 4.4 Memory .......................................................................... Error! Bookmark not defined.3 4.5 Keyboard cover and Keyboard……………....
Appendices Appendix A Handling the LCD Module ................................................................................. A-1 Appendix B Board Layout ...................................................................................................... B-1 Appendix C Pin Assignments.................................................................................................. C-1 Appendix D Keyboard Scan/Character Codes ........................................................................
Chapter 1 Hardware Overview
1 Hardware Overview Qosmio X300 Maintenance Manual 1-ii
1 Hardware Overview Chapter 1 Contents 1.1 Features .................................................................................................................. 1-1 1.2 2.5-inch HDD ....................................................................................................... 1-11 1.3 DVD Super Multi (+-R Double Layer) ................................................................ 1-13 1.4 Power Supply ...............................................................................
1 Hardware Overview Figures Figure 1-1A ID Parts Description Placement Part A.......................................................... 1-6 Figure 1-2B ID Parts Description Placement Part B.......................................................... 1-7 Figure 1-3 SATA HDD ................................................................................................. 1-11 Figure 1-4 DVD Super Multi Drive ..............................................................................
Error! Style not defined. Error! Style not defined. 1.1 1 Hardware Overview Features The Toshiba Qosmio X300 a full size notebook PC based on the Dual Core and Quad Core Processor, providing high-speed processing capabilities and advanced features. The computer employs a Lithium Ion battery that allows it to be battery-operated for a longer period of time. The display uses 17.1-inch WXGA/WSXGA LCD panel, at a resolution of 1440 by 900 pixels.
1 Hardware Overview Error! Style not defined. Error! Style not defined. y 300/400/500 GB (12.5 mm thick) SATA (4,200rpm) y 500 GB (12.5 mm thick) SATA (5,400rpm) ODD (BTO) y 12.7mm height DVD Super Multi drive supporting ±R Double Layer y 12.7mm height DVD Super Multi drive supporting ±R Double Layer w/ Labelflash Display (BTO) The LCD displays available come with one of following types: y 17.1” WXGA CSV 1-Lamp color display, resolution 1440×900 y 17.
Error! Style not defined. Error! Style not defined. 1 Hardware Overview Universal Serial Bus (USB) Ports The computer has four USB 2.0 ports. It is supported to daisy-chain a maximum of 127 USB devices. The serial data transfer rate is 480 Mbps or 12 Mbps and 1.5 Mbps. These ports support PnP installation and hot plugging. They also support Sleep and Charge function.
1 Hardware Overview Error! Style not defined. Error! Style not defined. DisplayPort Out Port (BTO) DisplayPort out port can connect with DisplayPort cable. Headphones/S/PDIF/Line out Jack This jack connects digital speakers or a stereo headphone (16 ohm minimum). When connected to a digital speaker or headphones, the internal speaker is automatically disabled. This jack can be used also as S/PDIF jack and enables connection of optical digital correspondence apparatus. Microphone/ Line-in Jack A 3.
Error! Style not defined. Error! Style not defined. 1 Hardware Overview Bluetooth (BTO) Some computers in this series offer Bluetooth wireless communication functionality which eliminates the need for cables between electronic devices such as computers and printers. When implemented, Bluetooth provides a fast, reliable and secure means to achieve wireless communication in a small space.
1 Hardware Overview Error! Style not defined. Error! Style not defined. Figures 1-1A/1-1B/1-1C show the computer and its system unit configuration, respectively.
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1 Hardware Overview Qosmio X300 Maintenance Manual Error! Style not defined. Error! Style not defined.
Error! Style not defined. Error! Style not defined. 1 Hardware Overview The system unit of the computer consists of the following components: Processor (BTO) The computer is equipped with one of the following Intel® processors. ■ Intel® Dual CoreTM 2 Duo Processor ■ Intel® Quad CoreTM 2 Duo Processor Memory (BTO) The computer has two SO-DIMMs slot comes standard with 1GB/2GB/4GB, accepting BTO/CTO for your memory requirements. It can incorporate up to 8 GB of main memory.
1 Hardware Overview Error! Style not defined. Error! Style not defined. Graphics Controller y Daughter board with extension graphic card y For Single: − NB9E-GTX with 1GB DDR3 − NB9E-GS with 512MB DDR3 y HDMI 1.
Error! Style not defined. Error! Style not defined. 1.2 1 Hardware Overview 2.5-inch HDD The computer contains an extremely low-profile and lightweight, high-performance HDD. The HDD incorporates 9.5 mm / 12.5 mm height magnetic disk and mini-Winchester type magnetic heads. The HDD interface conforms to Serial ATA. Storage capacities supported are 160, 200, 250, 320, 400, and 500 GB. The HDD is shown in Figure 1-3 and some of its specifications are listed in Table 1-1.
1 Hardware Overview Error! Style not defined. Error! Style not defined. Specifications Item Capacity (GB) 300 GB Rotational Speed (RPM) 4200 RPM 5400 RPM 12.5 mm 9.5 mm Height User Data Sectors Bytes / Sector 320 GB 400 GB 500 GB 7200 RPM 4200 RPM 4200 RPM 9.5mm 12.5 mm 12.
Error! Style not defined. Error! Style not defined. 1.3 1 Hardware Overview DVD Super Multi (+-R Double Layer) The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs.
1 Hardware Overview 1.4 Error! Style not defined. Error! Style not defined. Power Supply The power supply unit provides constant voltage 19V for the system board and performs the following functions: 1. Power input monitor y Checks whether the AC adapter (DC power supply) is connected to the computer. y Checks whether the battery pack is connected to the computer. y Monitors the DC power supply input voltage (AC Adapter output voltage). 2.
Error! Style not defined. Error! Style not defined. 1 Hardware Overview 6. Output monitor y Monitors the voltage output to the system block (load/logic circuit side). y Monitors the voltage, over voltage, input/output current of the battery pack. y Monitors the internal temperature of the battery pack. y Monitors the supply voltage from the AC adapter.
1 Hardware Overview 1.5 Error! Style not defined. Error! Style not defined. Batteries The computer has the following two types of batteries: Main Battery Pack Real Time Clock (RTC) Battery 1.5.1 Main Battery The main battery pack serves as the computer's main power source when the AC adapter is not attached. The main battery maintains the state of the computer so that it can resume it. 1.5.2 Battery Charging Control Battery charging is controlled by EC KB926.
Error! Style not defined. Error! Style not defined. 1 Hardware Overview Any of the following cases stops battery charge: 1. The battery becomes fully charged. 2. The AC adapter or battery pack is removed. 3. The battery or AC adapter voltage is abnormal. Detection of full charge A full charge is detected only when the battery is being charged by quick or normal charge. A full charge is detected when either of the following conditions is met: 1.
Chapter 2 Troubleshooting Procedures 2
2 Troubleshooting Procedures Chapter 2 Contents 2.1 Troubleshooting Introduction ........................................................................................4 2.2 Troubleshooting Flowchart............................................................................................5 2.3 Power Supply Troubleshooting....................................................................................10 2.4 Display Troubleshooting..............................................................
2 Troubleshooting Procedures 2-19 HDMI Troubleshooting process ……………………………………………………..48 2-20 SPDIF troubleshooting process …..………………………………………………….50 2-21 MIC troubleshooting process ………………………………………………………..53 2-22 Finger printer troubleshooting process ………………………………………………55 2-23 FM tuner Troubleshooting …………………………………………………………...57 2-24 E-SATA Troubleshooting ………………………………….……………….. ……...60 2-25 UWB Troubleshooting ………..……..………………………………….…………...62 2-26 Display port Troubleshooting……..…………………...
2 Troubleshooting Procedures Figures Figure 2-1 Troubleshooting flowchart (1/2) ........................................................................4 Figure 2-1 Troubleshooting flowchart (2/2) ........................................................................4 Figure 2-2 Power Supply Troubleshooting Process ..........................................................10 Figure 2-3 Display troubleshooting process ......................................................................
2 Troubleshooting Procedures 2.1 Troubleshooting Introduction Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. The FRUs covered are: 1. Display 7. Speaker 13. Camera 19. FM Tuner Drive 8. Optical drive 14. Bluetooth 20. E-SATA 3. Keyboard 9. Modem 15 HDMI 21.UWB 4. USB ports 10. Express card unit 16. SPDIF 5.Display port 11. IEEE 1394 port 17. MIC 6. TouchPad 12. Wireless LAN 18. Finger 2.
2 Troubleshooting Procedures 20. E-SATA HDD 21. Display port device 2.2 Troubleshooting Flowchart If you know the location of the malfunction, turn directly to the appropriate section of this chapter. If the problem is unspecified, use the flowchart in Figure 2-1 as a guide for determining which troubleshooting procedures to execute. Before performing any troubleshooting procedures, verify the following: z Ask the user if a password is registered, if it is, ask him or her to enter the password.
2 Troubleshooting Procedures START C o n n e c t th e A C a d a p te r to th e D C IN s o c k e t No Is th e D C -IN L E D o n ? P e rfo rm th e P o w e r S u p p ly T ro u b le s h o o tin g p ro c e d u re s in s e c tio n 2 .3 Y es Is th e B a tte ry L E D o n ? No P e rfo rm th e P o w e r S u p p ly T ro u b le s h o o tin g p ro c e d u re s in s e c tio n 2 .3 No P e rfo rm th e P o w e r S u p p ly T ro u b le s h o o tin g p ro c e d u re s in s e c tio n 2 .
2 Troubleshooting Procedures A Does typed characters appear correctly? No Perform the Keyboard Troubleshooting procedures in section 2.6 No Perform the FDD Troubleshooting procedures in section 2.5 Yes After confirming which diagnostics test has detected an error, perform the appropriate procedure as outlined below. Yes Insert the diagnostics disk into the FDD. Then run the diagnostics test program.
2 Troubleshooting Procedures If the diagnostics program cannot detect an error, the problem may be intermittent. The test program should be executed several times to isolate the problem. When a problem has been located, perform the appropriate troubleshooting procedures as follows: 1. If an error is detected by the battery test, perform the Power Supply Troubleshooting procedures in Section 2.2 2. If an error is detected by the display test, perform the Display Troubleshooting procedures in Section 2.3 3.
2 Troubleshooting Procedures Other problems that are not covered by the diagnostics program may be discovered by a user. 1. If an error is detected when using an external USB device, perform the External USB Devices Troubleshooting procedures in Section 2.5 2. If an error is detected when using the TV-out connection, perform the TV-Out Failure Troubleshooting procedures in Section 2.6 3. If an error is detected when using the speakers, perform the Speaker Troubleshooting procedures in Section 2.8 4.
2 Troubleshooting Procedures 2.
2 Troubleshooting Procedures as instructed. The flowchart in Figure 2-2 gives a summary of the process.
2 Troubleshooting Procedures Table 2-2 DC-IN LED AC-IN LED Power supply status Solid on AC power exists (LED is solid Blue). Off No AC power exists. To check the power supply status, install a battery pack and connect an AC adaptor to the DC-IN port on the computer and to a power supply. If the DC-IN LED or Battery LED is not lit, go to Procedure 2. Procedure 2 Adaptor / battery replacement A faulty adaptor may not supply power or may not charge the battery. Perform Check 1.
2 Troubleshooting Procedures Procedure 3 Power supply connection check The power supply wiring diagram is shown below: AC adaptor cord AC power cord AC adaptor System board Battery Any of the connectors may be disconnected. Perform Check 1. Check 1 Disconnect the AC power cord from wall outlet. Check the power cable for breaks. If the power cord is damaged, connect a new AC power cord. If there is no damage, go to Check 2.
2 Troubleshooting Procedures Procedure 4 Diagnostic check The power supply may not charge the battery pack. Perform the following procedures: 1. Reinstall the battery pack. 2. Attach the AC adaptor and turn on the power. If you cannot turn on the power, go to Procedure 5. 3. Run the Diagnostic test following the procedures described in Chapter 3, Tests and Diagnostics. If no problem is detected, the battery is functioning normally.
2 Troubleshooting Procedures 2.4 Display Troubleshooting STA RT P e r fo r m e x te r n a l d is p la y c h e c k (P r o c e d u re 1 ) D o e s th e e x te r n a l d is p la y f u n c tio n o k ? No P e r fo r m d ia g n o s tic c h e c k ( P ro c e d u r e 2 ) Y es W a s a d is p la y p ro b le m d e te c te d ? No D is p la y is n o t f a u lty . C o n tin u e tro u b le s h o o tin g re fe r to F ig u re 2 .
2 Troubleshooting Procedures This section describes how to determine if the computer’s display is functioning properly. The process is outlined in Figure 2-3. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: External display check Procedure 2: Diagnostic check Procedure 3: Connector and replacement check Procedure 1 External display check Connect an external display to the computer’s external monitor port, and then boot the computer.
2 Troubleshooting Procedures Procedure 3 Connector and replacement check The FL inverter board, LCD module, and system board are connected to the display circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks: Check 1 Make sure the DDR RAM module is seated properly. Test display again. If the problem still exits, replace the DDR RAM module.
2 Troubleshooting Procedures 2.5 Keyboard Troubleshooting STA RT P e r f o r m e x te r n a l k e y b o a r d c h e c k (P ro ce d u re 1 ) D o e s th e e x te r n a l k e y b o a r d f u n c tio n o k ? Y es P e r f o r m d ia g n o s tic c h e c k (P ro c ed u re 2 ) No W as a k ey b o a rd p r o b le m d e te c te d ? No K e y b o a r d is n o t f a u lty . C o n tin u e tr o u b le s h o o tin g - r e f e r to F ig u r e 2 .
2 Troubleshooting Procedures To determine if the computer’s keyboard is functioning properly, perform the following procedures. Figure 2-5 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: External keyboard check Procedure 2: Diagnostic check Procedure 3: Connector and replacement check Procedure 1 External keyboard check Connect a USB keyboard to one of the computer’s USB ports, and then boot the computer.
2 Troubleshooting Procedures 2.
2 Troubleshooting Procedures To determine if the computer’s external USB devices are functioning properly, perform the following procedures. Figure 2-6 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: External device and connection check Procedure 2: Replace system board Procedure 1 External device and connection check The USB device may be damaged or the connection may be faulty. Perform Check 1.
2 Troubleshooting Procedures 2.
2 Troubleshooting Procedures To determine if the computer’s built-in TouchPad is functioning properly, perform the following procedures. Figure 2-9 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: TouchPad connection check Procedure 2: TouchPad replacement check Procedure 1 TouchPad connection check The TouchPad is connected via the TouchPad FPC to the system board. Make sure the TouchPad FPC cable is firmly connected to the TouchPad and system board.
2 Troubleshooting Procedures 2.8 Speaker Troubleshooting START Perform audio source test (Procedure 1) Do all sources have same problem? No Speakers are not faulty.
2 Troubleshooting Procedures To determine if the computer’s built-in speakers are functioning properly, perform the following procedures. Figure 2-10 outlines the process. First adjust the speaker volume to an appropriate level. Start with Procedure 1 and continue as instructed. Procedure 1: Audio source test Procedure 2: Earphone test Procedure 3: Connection check Procedure 4: Replacement check Procedure 1 Audio source test Try different audio sources (e.g.
2 Troubleshooting Procedures 2.
2 Troubleshooting Procedures This section describes how to determine if the computer’s internal optical drive is functioning properly. The Satellite P200D / P205D Satellite Pro P200D EQUIUM P200D SATEGO P200D Series Maintenance Manual module bays can accommodate the following optical drives: DVD SuperMulti supporting +-R Double Rayer Figure 2-11 outlines the process. Perform the steps below starting with Procedure 1 and continue with the other procedures as required.
2 Troubleshooting Procedures Procedure 4 Connection check and replacement check The optical drive connects to the system board. The drive may be disconnected, or the drive or system board may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure the drive is firmly connected to the system board. If the connection is good and there is still an error, go to Check 2.
292 Troubleshooting Procedures 2.
302 Troubleshooting Procedures This section describes how to determine if the computer's modem is functioning properly. Figure 2-12 outlines the process. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Telephone line connection check Procedure 2: Modem card connection check Procedure 3: Modem card replacement check Procedure 1 Telephone line connection check The telephone cable may be damaged or the connections may be loose.
312 Troubleshooting Procedures 2.11 Express card Troubleshooting START P e rfo rm E x p re ss c a rd te st (P ro c e d u re 1 ) D o e rro rs o c c u r d u rin g E x p re ss c a rd te st? No E x p re ss c a rd u n it is n o t fa u lty .
322 Troubleshooting Procedures This section describes how to determine if the Express card player is functioning properly. The process is summarized in Figure 2-13. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Express card test Procedure 2: Express card socket replacement check Procedure 1 Express card test The Express test card contains a Express test program. Use windows application to check device can work fine or not.
332 Troubleshooting Procedures 2.12 IEEE 1394 Troubleshooting START Perform IEEE 1394 device check (Procedure 1) Is IEEE 1394 transmission ok? Yes Perform diagnostic check (Procedure 2) No Was an IEEE 1394 problem detected? No IEEE 1394 port and transmission are not faulty. Continue troubleshooting - refer to Figure 2.
342 Troubleshooting Procedures To determine if the computer’s IEEE 1394 system is functioning properly, perform the following procedures. Figure 2-14 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: IEEE 1394 device check Procedure 2: Diagnostic check Procedure 3: Connection and replacement check Procedure 1 IEEE 1394 device check Connect an IEEE 1394 device to the computer’s IEEE 1394 port, then boot the computer for Windows Vista.
352 Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting START Perform diagnostic test (Procedure 1) Was a wireless LAN problem delected? No Yes Perform connector and replacement check (Procedure 2) Replace wireless LAN antenna/unit Replace system board END Figure 2-13 Wireless LAN troubleshooting process QOSMIO X300 Series Maintenance Manual 35 Wireless LAN system is not faulty. Continue troubleshooting - refer to Figure 2.
362 Troubleshooting Procedures The wireless LAN antenna wire, wireless LAN unit or system board may each be the source of a wireless LAN fault. Any of these components may be damaged. To determine if the computer’s wireless LAN system is functioning properly, perform the following procedures. Figure 2-15 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.
372 Troubleshooting Procedures Check 4 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4.
382 Troubleshooting Procedures 2.
392 Troubleshooting Procedures The Camera board or system board may be the reason of a Camera fault. Either of these two components may be damaged. To determine if the computer’s Camera is functioning properly, perform the following procedures. Figure 2-14 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.
402 Troubleshooting Procedures 2.15 Bluetooth Troubleshooting START Preform diagnostic test (Procedure 1) Was a Bluetooth problem detect? Bluetooth is not faulty. Continue troubleshooting-refer to Figure 2.1 Perform connector and replacement check (Procedure 2) Replace Bluetooth antenna moudle.
412 Troubleshooting Procedures The Bluetooth antenna wire, Bluetooth module or system board may be the reason of a Bluetooth fault. Any of these components may be damaged. To determine if the computer’s Bluetooth is functioning properly, perform the following procedures. Figure 2-16 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.
422 Troubleshooting Procedures Check 3 The Bluetooth module may be damaged. Replace it with a new one following the instructions in Chapter 4. If the problem still exists, perform Check 4. Check 4 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4.
432 Troubleshooting Procedures 2.16 7in 1 card Troubleshooting START Perform 7 in 1 CARD test (Procedure 1) Do errors occur during 7 IN 1 CARD test? No 7 IN 1 unit is not faulty.
442 Troubleshooting Procedures This section describes how to determine if the 7 IN 1 Card player is functioning properly. The process is summarized in Figure 2-16. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: 7 in 1 card test Procedure 2: 7 in1 socket replacement check Procedure 1 7 in 1 card test The 7 in 1 Card test PLS Use windows application to check device can work fine or not.
452 Troubleshooting Procedures 2.
462 Troubleshooting Procedures The HDD or system board may be the reason of a HDD fault. Either of these two components may be damaged. To determine if the computer’s HDD is functioning properly, perform the following procedures. Figure 2-15 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.
472 Troubleshooting Procedures 2.
482 Troubleshooting Procedures To determine if the computer’s CRT port is functioning properly, perform the following procedures. Figure 2-7 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: CRT connection check Procedure 2: CRT set check Procedure 1 CRT connection check The CRT cable may be damaged or the connections may be loose. Use windows application to check device can work fine or not.
492 Troubleshooting Procedures 2.
502 Troubleshooting Procedures To determine if the computer’s HDMI port is functioning properly, perform the following procedures. Figure 2-7 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: HDMI connection check Procedure 2: HDMI set check Procedure 1 HDMI connection check The HDMI cable may be damaged or the connections may be loose. Use windows application to check device can work fine or not.
512 Troubleshooting Procedures 2.
522 Troubleshooting Procedures Figure 2-20 SPDIF troubleshooting process The system board may be the reason of a SPDIF fault. The connector of system board may be damaged. To determine if the computer’s SPDIF is functioning properly, perform the following procedures. Figure 2-14 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.
532 Troubleshooting Procedures 2.
542 Troubleshooting Procedures Figure 2.21. MIC troubleshooting process The MIC line or system board may be the reason of a MIC fault. Either of these two components may be damaged. To determine if the computer’s MIC is functioning properly, perform the following procedures. Figure 2-14 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.
552 Troubleshooting Procedures 2.
562 Troubleshooting Procedures The Finger printer board or system board may be the reason of a finger printer fault. Either of these two components may be damaged. To determine if the computer’s Finger printer is functioning properly, perform the following procedures. Figure 2-22 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed.
572 Troubleshooting Procedures 2.
582 Troubleshooting Procedures A D o e s r e p la c e m e n t F M T u n e r B o a r d f u n c tio n p r o p e r ly ? Y es R e p la c e F M tu n e r b o a r d No R e p la c e s y s te m b o a r d END Figure 2-23 FM tuner troubleshooting process To determine if the computer’s FM tuner port is functioning properly, perform the following procedures. Figure 2-23 outlines the process. Start with Procedure 1 and continue as instructed.
592 Troubleshooting Procedures Procedure 1: FM Tuner Antenna connection check Procedure 2: FM Tuner SG setting check Procedure 3: FM Tuner board connection check Procedure 1 FM tuner Antenna connection check Use windows application to check device can work fine or not .If an error is located .The FM Tuner Antenna may be damaged or the connections may be loose. Perform Check 1: Check 1 Make sure FM Tuner Antenna is firmly plugged into FM Tuner port of the computer.
602 Troubleshooting Procedures 2.24 E-SATA Troubleshooting START Perform E-SATA device check (Procedure 1) Is E-SATA transmission ok? Yes Perform diagnostic check (Procedure 2) No Was an E-SATA problem detected? No E-SATA port and transmission are not faulty. Continue troubleshooting - refer to Figure 2.
612 Troubleshooting Procedures To determine if the computer’s E-SATA system is functioning properly, perform the following procedures. Figure 2-24 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: E-SATA device check Procedure 2: windows application check Procedure 3: Connection and replacement check Procedure 1 E-SATA device check Connect an E-SATA device to the computer’s E-SATA port, then boot the computer for Windows Vista.
622 Troubleshooting Procedures 2.
632 Troubleshooting Procedures Figure 2-27 UWB troubleshooting process To determine if the computer’s UWB is functioning properly, perform the following procedures. Figure 2-27 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: UWB Antenna connection check Procedure 2: UWB SG setting check Procedure 3: UWB Module connection check Procedure 1 UWB Antenna connection check Use windows application to check device can work fine or not.
642 Troubleshooting Procedures Check 2 Try connecting a different UWB Module to the computer. If the replacement UWB Module works, the original Module may be damaged. If the replacement Module does not work the system board may be damaged. Replace it with a new one following the instructions in Chapter 4.
652 Troubleshooting Procedures 2.
662 Troubleshooting Procedures To determine if the computer’s Display port is functioning properly, perform the following procedures. Figure 2-7 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: Display port connection check Procedure 2: Display port set check Procedure 1 Display port connection check The TV cable may be damaged or the connections may be loose.
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3. Tests and Diagnostics Contents 3.1 The Diagnostic Test ............................................................................................................ 3 3.2 Executing the Diagnostic Test............................................................................................. 4 3.3 Display Configuration ........................................................................................................ 9 3.4 Beep sound Test .....................................................
3. Tests and Diagnostics 3.1 The Diagnostic Test This chapter explains how to use the Test & Diagnostic program to test the functions of the (Base on Predator 10X version 1.0) hardware modules. The Test & Diagnostic Program is stored on the T&D diskettes. The program consists of a series of tests that run automatically when the Diagnostics Program items are selected and executed. NOTES: To start the diagnostics, follow these steps 1. Check all cables for loose connections. 2.
3. Tests and Diagnostics 3.2 Executing the Diagnostic Test DOS is required to run the DIAGNOSTICS PROGRAM. To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the diagnostics diskette #1 in the floppy disk drive and turn on the computer. (The diagnostics diskette contains the DOS boot files.) And then follow the instructions to swap with the diagnostics diskette #2 for T&D program installed in RAM driver. Diskette 3 was for memory read and write.
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3. Tests and Diagnostics If an error is detected and a test fails, the following message displays: Then press any key for next actions – the below display presented if copying test log file onto diskette is necessary. This action will be executed when “Y” key pressed.
3. Tests and Diagnostics It will skip this process if “N” key pressed. And then it will check if it’s necessary to leave this program. Program will quit when “Y” key pressed and it will go back main menu for next test if “N” key pressed.
3.3 Display configuration 3.3 Display Configuration This Item will show the unit configuration. It includes: CPU (CPU type; Cache ; CPU speed ;CPU FSB) DDRAM SIZE Panel ID HDD1 type & capacity (Vendor ID. Model .Firmware) HDD2 type & capacity (Vendor ID. Model .
3. Tests and Diagnostics 3.4 Beep sound Test The Beep sound test allows the user to aurally confirm the speaker functions. And check both speakers if they are OK within 3 times “Beep” sound generated. NOTE: Remember to tune up the volume as “Maximum” before this test starts. The screen should display as below, indicating whether the test is passed or failed after the question.
3 Tests and Diagnostics 3.5 Fan ON/OFF Test The fan test allows the user to test aurally whether the fan is working. And follow the below procedures for this test: The computer will let the fan be “ON” after any key pressed. Feel the wind or listen the rotating sound to check whether the fan is working or not. NOTE: Remember to approach fan outlet that is near right side of unit whether fan is “ON”. The computer will stop the fan working after any key pressed.
3. Tests and Diagnostics 3.6 Main Battery Charge Test NOTE: The AC adaptor (120W, 19V) should be connected to successfully run this test. This test shows and measures the main battery: Battery type (Lion) Manufacturer (Sanyo/Panasonic/Sony) Remain charge capacity (0 ~ 100%) Charge function (PASS/FAIL) - “Battery Is Full” showed when “remain charge capacities” is 100% The screen should display as below, if the charge function is OK, will show:.
3. Tests and Diagnostics If the charge function is NG, the screen will display as: 3. 7 FDD Test NOTE: Before running the FDD test, prepare a formatted work diskette (1.44 MB). Remove the diagnostics diskette and insert the work diskette into the FDD. The contents of the floppy diskette maybe erased. The Floppy Disk Test includes three subtests of the: 1. Sequential seek/verify function (Range: Track 0 ~ 79) 2. Funnel code seek/verify function (Range: Track 0 ~ 79) 3.
3 Tests and Diagnostics NOTE: Press “Esc” key can skip the current subtest. The screen should display as below, indicating whether the subtests pass or fail when finished. 3. 8 Cumputrace Test The computrace check will check your PC’s computrace function was disable or enable. And can disable computrace function.
3. Tests and Diagnostics item1. The computrace check will check computrace function status was enable or disable. As below picture show. item2. disable computrace function. As below picture show: NOTE: 1. disable computrace function need reboot 1 times 2. need re-write DMI Data after disable computrace function.
3 Tests and Diagnostics 3. 9 Keyboard Test The keyboard test checks the all keys function. NOTE: The Num Lock and the Overlay mode must be off to execute the keyboard test. Before keyboard test starts, the keyboard matrix code should be chosen as below display: 1. S (US, for America) 2. J (Japan, for Japan) 3. K(German, for Europe) When you execute this test, the keyboard layout is drawn on the display. When any key is pressed, the corresponding key on the screen changes to black as shown below.
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3 Tests and Diagnostics NOTE: The “Fn” key cannot be tested in the keyboard test. To determine whether the “Fn” key is working correctly, press “Fn+F6 ” or “Fn+F7 ” keys to check if LCD display brightness change gradually. 3.10 Mouse (Pad) Test The Mouse test allows the user to select and assign values to the following, using the Touch Pad or “Tab” key to move between selections: 1. Mouse Speed (on a scale from slow to fast) 2. Acceleration (Off, Low, Medium, High) 3.
3. Tests and Diagnostics NOTE: The above figure has three compartments although the Touch Pad installed may only have two buttons. In this case, the central compartment in the figure does not correspond to any button. 3. 11 LCD Pixels Mode Test This LCD pixels mode test checks whether video display is fine. This test includes two modes of the test: 1. Text Mode - including 40*25 (16 colors) and 80*25 (2/16colors). 2.
3. Tests and Diagnostics 3.12 Magnetic Switch Test The lid switch test checks the lid function of the unit. When LCD cover closed, the lid should enable to turn off the display. Follow below steps to run this test: 1. Close the LCD cover. 2. Open the LCD. Then it will indicate whether the test is passed or failed. 1>.
3. Tests and Diagnostics 2>. If the Lid switch test pass, it will show below display: 3.13 LAN Test The LAN test checks the LAN full-duplex environment. NOTE: LAN loopback needs to plug in before test begins.
3. Tests and Diagnostics And LAN information will show on the test screen: IO Base – Port: 4000H IRQ – BH, it’s “IRQ 5”. Node – it is “MAC Address”. Line Frame – 1514 Bytes. Line Speed – 1000Mbps or 100Mbps or 10 Mbps. Bus ID – it’s “E”. The LAN test includes three subtests of the: 1. Speed1000 2. Speed100 3. Speed10 The subtests run automatically. The screen should display as below, indicating whether the subtests pass or fail when finished.
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3. Tests and Diagnostics 3.14 RTC Test Checks the computer’s RTC (Real Time Clock) and calendar functions by comparing the DOS and CMOS values. The test runs automatically. The screen should display as below, indicating whether the test is passed or failed when finished.
3. Tests and Diagnostics 3.15 Read 1394 GUID This test will check if the computer’s EEPROM 1394GUID code is correct. NOTE: Must open the RAM Door to see RAM connector GUID bar code before test item begins.
3. Tests and Diagnostics 3.16 Speaker EQ (Equalizer Quality factor) Type Check&Re-Write This test will check if the computer’s EEPROM EQ type is correct. The EQ Type test includes two subtests of the: 1. Read EQ Type from EEPROM 2. Re-Write EQ Type to EEPROM NOTE: To execute this test, you must select speaker type (Harman or No brand). The figure below will be displayed: 3.17 Sensor Button Test The Sensor button test allows the user to manually test each of Sensor button buttons.
3. Tests and Diagnostics Press each of the buttons on the front panel in turn. A yellow bar will appear on the relevant section of the figure if the button passes the test. Press ESC to quit the test. If the picture shows as below, it means he HDCPKEY function is NG 3.18 Memory test This test will check if the computer’s DDR RAM Vendor, frequency and size is correct in every slot.
3. Tests and Diagnostics 3.19 1st HDD Test The HDD test allows the user to verify the 1st HDD ok or not.
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3. Tests and Diagnostics 3.20 2nd HDD Test The HDD test allows the user to verify the 2nd HDD ok or not.
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3. Tests and Diagnostics 3.21 Read DMI If you want to double check the DMI data, please select Read DMI item, the figure below will be displayed: 3.22 Write DMI When you want to write DMI data, please select which data you want to write, the figure below will be displayed: 1. Write OME string 2. Write Version 3.
3. Tests and Diagnostics 4.
3. Tests and Diagnostics NOTE: should input correct DMI data, and should reboot the system that can make the setting effective. 3.23 Memory R/W test Memory R/W test will do memory read and write test.
3. Tests and Diagnostics After boot from disk3, test program will auto start, Test picture as below: If the picture show as below. It means memory read and write pass.
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Chapter 4 Replacement Procedures
4 Replacement Procedures Qosmio X300 Maintenance Manual 4-ii
4 Replacement Procedures Chapter 4 4.1 Contents General ................................................................................................................... 4-1 Safety Precautions .......................................................................................... 4-2 Before You Begin........................................................................................... 4-4 Disassembly Procedures.................................................................................
4 Replacement Procedures Assembling the ODD Drive ......................................................................... 4-25 4.8 Express Dummy Card .......................................................................................... 4-26 Removing the Optional Express Dummy Card or PC Card......................... 4-26 Installing the Optional Express Dummy Card or PC Card .......................... 4-27 4.9 Optional Memory Card ...................................................................
4 Replacement Procedures 4.18 VGA Board and VGA Cooling Module............................................................... 4-45 Removing the VGA Board and VGA Cooling Module ............................... 4-45 Installing the VGA Board and VGA Cooling Module................................. 4-47 4.19 CPU Cooling Module and Fan ............................................................................. 4-48 Removing the CPU Cooling Module and Fan .............................................
4 Replacement Procedures Figures Figure 4-1 Removing the battery pack ............................................................................ 4-8 Figure 4-2 Removing the HDD pack cover................................................................... 4-10 Figure 4-3 Removing the HDD chassis ......................................................................... 4-11 Figure 4-4 Removing the optional memory cover.........................................................
4 Replacement Procedures Figure 4-31 Removing the release paper from the CPU Cooling Module ...................... 4-51 Figure 4-32 Removing the CPU ...................................................................................... 4-52 Figure 4-33 Installing the CPU........................................................................................ 4-53 Figure 4-34 Securing the CPU.........................................................................................
4 Replacement Procedures Qosmio X300 Maintenance Manual 4-viii
Error! Style not defined. Error! Style not defined. 4.1 4 Replacement Procedures General This chapter explains how to disassemble the computer and replace Field Replaceable Units (FRUs). Some replacement procedures may not require you to remove all the surrounding FRUs to replace only one FRU. The chart below shows the FRUs in the order in which they should be removed in a top-down manner, irrespective of their physical locations.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Safety Precautions Before you begin disassembly read the following safety precautions carefully. Be sure to follow them while you are working. DANGER: 1. Always use the genuine batteries or replacement batteries authorized by Toshiba. Batteries other than those differ in specifications and are incompatible with the computer. They may burst or explode.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures CAUTION: 1. Before replacing a component, make sure that the replacement component meets the required specifications. To avoid computer failures, never use components that do not meet the specifications. 2. To avoid internal damage such as short circuits and fire, never drop metal objects such as screws, pins, paper clips, etc. into the components.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Before You Begin Before you begin to disassemble the computer, keep in mind the precautions and advice in this section. Always begin disassembly by removing the AC adapter and battery pack. Remove the optional parts and accessories as well. The procedures for removing the batteries will be explained later. Disassemble the computer only when an abnormality has occurred. Use only the recommended tools.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Disassembly Procedures The cable connectors come in these two basic types: Pressure plate connectors Normal pin connectors To remove a pressure plate connector, pull up the tabs on either side of the connector's plastic pressure plate and gently pull the cable out of the connector.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Tools and Equipment For your safety and that of other people in the working environment, it is strongly recommended that you use electrostatic discharge (ESD) equipment. The proper use of this equipment will ensure successful repair work and reduce the costs for repairing damaged components.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Colors of Screw Shanks For easy identification of the correct screws, the screw shanks are colored according to their lengths, as follows: Screws of an even-numbered length Brown Screws of an odd-numbered length White Screws of a special length Black Screws of a special length are those of a length having decimal places, such as 2.5 mm.
4 Replacement Procedures 4.2 Error! Style not defined. Error! Style not defined. Battery Removing the Battery Pack Remove the battery pack according to the following procedures and Figure 4-1. CAUTION: When handling the battery packs, use care not to short circuit the terminals. Do not drop, hit, twist, or bend the battery packs. Do not scratch or break up their casing. 1. Turn the computer upside down so that the back is facing you. 2. Slide out the battery lock. 3.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Installing the Battery Pack Install the battery pack according to the following procedures and Figure 4-1. CAUTION: The battery packs contain a lithium ion battery, which can explode due to improper replacement, use, handling, or disposal. Always dispose of the battery packs as required by local ordinances or regulations. Use only replacement batteries recommended by Toshiba. NOTE: Visually check the battery's terminals.
4 Replacement Procedures 4.3 Error! Style not defined. Error! Style not defined. HDD Removing the HDD CAUTION: Do not press on the top or bottom of the drive. Applying such pressure can either corrupt the data in the drive or damage the drive. Remove the HDD (hard disk drive) according to the following procedures and Figures 4-2, 4-3. 1. Remove two M2.5x4 HDD cover screws that secure the HDD and then remove the HDD cover.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Remove the HDD pack by pulling on the tab attached to the pack, following the direction of the arrows. NOTE: Do not disassemble the HDD pack when it is working normally. Disassemble or replace the HDD pack only if it fails. 3. Place the HDD pack on a flat surface such as a desk. 4. To separate the chassis from the HDD, remove four M3x3 screws.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Installing the HDD Install the HDD according to the following procedures and Figures 4-2, 4-3. CAUTION: To avoid damage, always hold the HDD only by its sides. 1. Place the HDD into the HDD chassis. 2. Secure the HDD and its chassis with four M3x3 screws. CAUTION: To prevent the HDD bracket from being distorted when installing the HDD pack into the computer, do not press the center of the HDD pack.
Error! Style not defined. Error! Style not defined. 4.4 4 Replacement Procedures Memory Removing the Optional Memory Remove the optional memory (module) according to the following procedures and Figure 4-4 after checking that the computer is turned off in boot mode. CAUTION: Remove the optional memory after turning off the computer. If this is violated, the computer or memory can be damaged. 1. Turn the computer upside down. 2. Release the screw that secures the optional memory cover. 3.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Figure 4-4 Removing the optional memory cover 4. Spread out the two memory lock latches so that the memory module pops up. 5. Pull the memory module up and out at an angle, using care to avoid touching the connectors.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Installing the Optional Memory Install the optional memory (module) according to the following procedures and Figure 4-4 after checking that the computer is turned off in boot mode. CAUTION: Install the optional memory after turning off the computer. If this is violated, the computer or memory can be damaged. 1. Insert the memory module into the connector at an angle of 45 degrees. 2.
4 Replacement Procedures 4.5 Error! Style not defined. Error! Style not defined. Keyboard Cover and Keyboard Removing the Keyboard Cover and Keyboard Remove the Keyboard Cover and Keyboard according to the following procedures and Figures 4-5, 4-6. 1. Use a pointed object to lift the keyboard from the computer. 2. Remove the keyboard cover.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 3. Remove four M2.5x4 screws and then disconnect the keyboard FFC. 4. Remove the keyboard.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Installing the Speaker Cover and Keyboard Install the speaker cover and keyboard according to the following procedures and Figures 4-5, 4-6. 1. Connect the keyboard FFC with the keyboard. 2. Secure the keyboard with four M2.5x4 screws. 3. Place the keyboard cover in the correct position and gently push down the cover to have it locked in place.
Error! Style not defined. Error! Style not defined. 4.6 4 Replacement Procedures Wireless LAN Card and UWB Card Removing the Wireless LAN Card and UWB Card Remove the wireless LAN card according to the following procedures and Figures 4-7 and 4-8. CAUTION: Do not touch the connectors on the wireless LAN card and in the computer with your bare hands. Wireless LAN cards can fail if they are contaminated with sweat, natural oils, etc. from your hands. 1. Remove the two M2x4 screws securing the UWB card. 2.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 6. Pull the Wireless LAN card up and out at an angle.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Installing the Wireless LAN card and UWB Card Install the wireless LAN card and UWB card according to the following procedures and Figures 4-7, 4-8. 1. Insert the wireless LAN card into the connector an angle of 45 degrees. 2. Connect 2 or 3 antenna cables (depending on the model). 3. Press down on the wireless LAN card to secure it with two M2x4 screws. 4. Insert the UWB card into the connector an angle of 45 degrees. 5.
4 Replacement Procedures 4.7 Error! Style not defined. Error! Style not defined. ODD Removing the ODD Bay Module NOTE: The installation and removal procedures are the same for all the modules that can be installed in the ODD bay. See the appropriate sections for the disassembly procedures of specific modules. Remove the ODD bay module according to the following procedures and Figures 4-9, 4-10. 1. Turn the computer upside down. 2. Remove one M2.5x6 screw. Figure 4-9 Removing the screw on the bottom 3.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 5. Slide out on the ODD bay module in the direction of the arrow. Figure 4-10 Removing the ODD bay module CAUTION: Handle the ODD bay module carefully it can become hot during operation.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Installing the ODD Bay Module Install the ODD bay module according to the following procedures and Figures 4-9, 4-10. 1. Place the ODD bay module in the correct position and slide it in. 2. Push it in until it clicks into place. 3. Place the ODD module in the correct position. 4. Secure the ODD bay module with one M2.5x6 screw.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Disassembling the ODD Drive NOTE: Do not disassemble the ODD drive when it is working normally. Disassemble or replace the ODD drive only if it fails. Disassemble the ODD drive according to the following procedures and Figure 4-11. 1. Remove two M2x3 screws. 2. Remove the bracket. Figure 4-11 Removing the bracket from the ODD drive 3.
4 Replacement Procedures 4.8 Error! Style not defined. Error! Style not defined. Express Dummy Card Removing the Optional Express Dummy Card or PC Card Remove the optional Express Dummy Card or PC card according to the following procedures and Figure 4-12, after checking that the computer is turned off in boot mode. CAUTION: Install or remove the Express Dummy Card or PC card correctly, according the manuals for the Express Dummy Card or PC card and the operating system you are using. 1.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Installing the Optional Express Dummy Card or PC Card Install the Express Dummy Card or PC card according to the following procedures and Figure 4-12, after checking that the computer is turned off in boot mode. 1. Insert the Express Dummy Card or PC card. 2. Gently push it and release when it clicks in place. 3. Check that the card is seated securely.
4 Replacement Procedures 4.9 Error! Style not defined. Error! Style not defined. Optional Memory Card Removing the Optional Memory Card Remove the memory card according to the following procedures and Figure 4-13, after checking that the computer is turned off in boot mode. 1. Open the card cover. 2. Push the memory card to be removed until it stops then release the memory card. 3. When the memory card pops out, grasp it and pull it out.
Error! Style not defined. Error! Style not defined. 4.10 4 Replacement Procedures Top Cover Removing the Top Cover Remove the top cover according to the following procedures and Figures 4-14 and 4-15. 1. Turn the computer upside down and remove the following 18 screws: − fourteen M2.5x10 screws − two M2.5x6 screws − two M2.5x4 screws Figure 4-14 Removing the screws from the bottom of the computer 2. Turn the computer right side up. 3. Remove three M2.5x10 black flat head screw. 4.
4 Replacement Procedures 4.10 Top Cover 5. Lift up the top cover.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Installing the Top Cover Install the top cover with the display assembly according to the following procedures and Figures 4-14, 4-15. 1. Seat the top cover, adjusting its position. 2. Connect the eight cables as indicated in Figure 4-15. 3. Secure the top cover with three M2.5x10 screws. 4. Turn the computer upside down and secure it with the following 18 screws: − fourteen M2.5x10 screws − two M2.5x6 screws − two M2.
4 Replacement Procedures 4.11 Error! Style not defined. Error! Style not defined. Display Assembly Removing the Display Assembly CAUTION: Use care to avoid that the antenna cable is not caught between the display assembly and computer. Remove the display assembly according to the following procedures and Figures 4-16, 4-17. 1. Turn the computer so the rear is facing you and remove two M2.5x6 screws. 2. Restore the normal computer placement and open the display panel.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 5. Remove the display module. Figure 4-17 Removing the display assembly Installing the Display Assembly Install the display assembly according to the following procedures and Figures 4-16, 4-17. 1. Place the display panel in the correct position. 2. Connect the display cables to the system board. 3. Secure the display assembly with four M2.5x6 screws. 4.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Removing the hinge cover 1. Remove one M2.5x6 screw. Figure 4-18 Removing the hinge cover Installing the hinge cover 1. Secure the hinge cover with one M2.5x4 screws.
Error! Style not defined. Error! Style not defined. 4.12 4 Replacement Procedures DC-in jack Removing the DC-in jack according to the following procedures and Figure 4-19. 1. Put right hand to touch the rib on the wall of the bottom case wall. 2. Put left hand to hold DC-in jack on 2 sides (inside and outside). 3. Push wall of bottom case by right hand (1) and rotate DC-in jack to apart by left hand (2).
4 Replacement Procedures 4.13 Error! Style not defined. Error! Style not defined. Speakers Removing the Speakers Remove the Speakers according to the following procedures and Figure 4-20. 1. Remove two M2.5x6 screws securing the left speaker. 2. Remove two M2.5x6 screws securing the right speaker. 3. Remove the speaker cable from the wire guide. 4. Remove the left and right speakers.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Installing the Speakers Install the speakers according to the following procedures and Figure 4-20. 1. Seat the left and right speaker in the correct position. 2. Route the speaker cable in the wire guide. 3. Secure the left speaker with two M2.5x6 screws. 4. Secure the right speaker with two M2.5x6 screws.
4 Replacement Procedures 4.14 Error! Style not defined. Error! Style not defined. Touch Pad and Finger Print Board Removing the Touch Pad and Finger Print Board Remove the touch pad and finger print board according to the following procedures and Figure 4-21. 1. Remove two flat cables from the wire guide. 2. Disconnect the three touch pad flat cables attached to the touch pad board. 3. Remove two M2.5x4 screws securing the touch pad. 4. Remove the touch pad bracket, touch pad and finger print board.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Installing the Touch Pad and Finger Print Board Install the touch pad and Finger Print board according to the following procedures and Figure 4-21. 1. Seat the finger print board, touch pad, and touch pad bracket in the correct position and secure with two M2.5x4 screws 2. Connect the three touch pad flat cables to the touch pad board. 3. Put in place the two flat cables in the wire guide.
4 Replacement Procedures 4.15 Error! Style not defined. Error! Style not defined. Power Switch Removing the power switch Remove the power switch according to the following procedures and Figure 4-22. 1. Release one power switch flat cable from the wire guide. 2. Remove one M2.5x4 screw from the power board. 3. Separate the power board from the top cover.
Error! Style not defined. Error! Style not defined. 4.16 4 Replacement Procedures Audio Card Removing the Audio Card Remove the audio card according to the following procedures and Figure 4-23. 1. Release one audio card flat cable from the wire guide. 2. Remove one M2.5x4 screw. 3. Separate the card from the top cover. Figure 4-23 Removing the audio card Note: Be careful of the kill switch button for the audio board. It can be damaged when installing the audio board.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Installing the audio card Install the audio card according to the following procedures and Figure 4-23. 1. Seat the audio card in the correct place on the top cover. 2. Secure the card with one M2.5x4 screw. 3. Connect the audio card with the flat cable 4. Put the cable in the wire guide.
Error! Style not defined. Error! Style not defined. 4.17 4 Replacement Procedures MDC Module & System Board Removing the System Board Remove the MDC Module and System Board according to the following procedures and Figure 4-24. 1. Remove two M2.5x4 screws securing the MDC module. 2. Remove the MDC module. 3. Disconnect six cables attached on the system board. 4. Remove three M2.5x4 screws on the system board. 5. Remove one M2.5x6 screw on the lower hinge cover. 6. Remove the system board.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Installing the MDC Module and System Board Install the MDC Module and System Board according to the following procedures and Figure 4-24. 1. Seat the system board in the correct place on the computer’s base. 2. Secure one M2.5x6 screw on the lower hinge cover. 3. Secure the board to the computer’s base with three M2.5x4 screws. 4. Connect six cables with the system board. 5.
Error! Style not defined. Error! Style not defined. 4.18 4 Replacement Procedures VGA Board and VGA Cooling Module Removing the VGA Board and VGA Cooling Module Remove the VGA Board and VGA Cooling Module according to the following procedures and Figure 4-25. 1. Remove four M2.5x4 screws on the VGA board. Figure 4-25 Removing VGA board screws 2. Remove three spring screws securing the VGA Cooling Module and VGA Board.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 3. Remove the VGA cooling module from the VGA board.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Installing the VGA Board and VGA Cooling Module Install the VGA Board and VGA Cooling Module according to the following procedures and Figure 4-27. 1. Seat the VGA Cooling Module on the VGA board. 2. Secure the VGA board with three spring screws. 3. Secure the VGA board with four M2.5x4 screws. CAUTION: If you remove the VGA Cooling Module, please use soft cloth with alcohol to clean the VGA board and VGA Cooling Module.
4 Replacement Procedures 4.19 Error! Style not defined. Error! Style not defined. CPU Cooling Module and Fan Removing the CPU Cooling Module and Fan CAUTION: When removing the cooling module, keep the following in mind: The cooling module can become very hot during operation. Be sure to let it cool down before starting the repair work. Do not touch or cause damage to the fan in the cooling module. Remove the CPU cooling module and fan according to the following procedures and Figures 4-28, 4-29. 1.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 2. Turn the board upside down. 3. Remove one cable connecting the cooling module. 4. Remove two M2x4 screws. 5. Remove the cooling module and fan. Figure 4-29 Removing the CPU cooling module and fan 6. Remove three M2x4 screws from 3 to 1.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 7. Remove the TMA thermal.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Installing the CPU Cooling Module and Fan Install the cooling Module according to the following procedures and Figures 4-31. 1. Install the CPU cooling module into the correct position in the computer. 2. Seat the CPU cooling module and bracket in the correct position and secure them with two M2x4 screws. 3. Connect the cable to the cooling module. 4. Turn to the other side and seat the fans in the correct places. 5.
4 Replacement Procedures 4.20 Error! Style not defined. Error! Style not defined. CPU Removing the CPU CAUTION: When removing the CPU, keep the following in mind: The CPU can become very hot during operation. Be sure to let it cool down before starting repair work. Remove the CPU according to the following procedures and Figures 4-32, 4-33 and 4-34. 1. Unlock the CPU by rotating the cam on the CPU socket to the left with a flat-blade screwdriver (in the order shown in the figure below). 2.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Installing the CPU Install the CPU according to the following procedures and Figures 4-29, 4-30. 1. Check that the triangle on the cam is in the unlock position. 2. Attach the CPU to the correct position in the CPU socket. Align the CPU with the CPU socket by using the triangle as a guide. Figure 4-33 Installing the CPU CAUTION: Seat the CPU by aligning the triangle with the shaded area.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. 3. Secure the CPU by rotating the cam to the right with a flat-blade screwdriver.
Error! Style not defined. Error! Style not defined. 4.21 4 Replacement Procedures Sub-speakers and Sub-woofer Removing the Sub-speaker and Sub-woofer Remove the Sub-speakers and sub-woofer according to the following procedures and Figure 4-35. 1. Remove six screws (of a special size) on the bottom of the computer. 2. Remove the right and left sub-speakers and the subwoofer. Figure 4-35 Removing Sub-speakers and Sub-woofer Installing the Sub-speakers and Sub-woofer.
4 Replacement Procedures 4.22 Error! Style not defined. Error! Style not defined. Bluetooth, Wi-Fi Switch, and Touch Pad LED Board Removing Bluetooth, Wi-Fi Switch, and Touch Pad LED Board Remove Bluetooth, Wi-Fi Switch, and Touch Pad LED Board according to the following procedures and Figure 4-36. 1. Remove one M2.5x4 screw to separate the Wi-Fi Switch from the board. 2. Remove one M2.5x4 screw to separate the Touch Pad LED board. 3.
Error! Style not defined. Error! Style not defined. 4.23 4 Replacement Procedures Bridge Media and FM Radio Modules Removing the Bridge Media module and FM Radio modules Remove the Bridge Media and FM Radio modules according to the following procedures and Figure 4-37. 1. Remove two M2.5x4 screws. 2. Remove the Bridge Media and FM Radio modules.
4 Replacement Procedures 4.24 Error! Style not defined. Error! Style not defined. Display Mask Removing the Display Mask Remove the display mask according to the following procedures and Figure 4-38. 1. Remove six mask seals from the display mask. 2. Remove six M2.5x6 screws. 3. Follow the direction indicated by arrows in the figure to apply some force to release the mask from the base.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures Installing the Display Mask Install the display mask according to the following procedures and Figure 4-38. 1. Seat the display mask in the correct position. 2. Secure the display module with six M2.5x6 screws. 3. Place the six mask seals on the screw holes.
4 Replacement Procedures 4.25 Error! Style not defined. Error! Style not defined. FL Inverter Board Removing the FL Inverter Board Remove the FL inverter board according to the following procedures and Figure 4-39. 1. Remove one M2x4 screw and disconnect wires. 2. Lift the LCD module and FL inverter board. Figure 4-39 Removing the FL Inverter board Installing the FL Inverter Board Install the FL inverter board according to the following procedures and Figure 4-39. 1.
Error! Style not defined. Error! Style not defined. 4.26 4 Replacement Procedures CCD Board, MIC and Antenna Removing the CCD Board, MIC and Antenna Remove the CCD Board, MIC and Antenna according to the following procedures and Figure 4-40. 1. Disconnect the CCD cable from the CCD module connector and remove the CCD board. Figure 4-40 Removing the CCD board and MIC 2. Lift the MIC and antenna cable from the display rear cover.
4 Replacement Procedures 4.27 Error! Style not defined. Error! Style not defined. LCD Modules NOTE: ICs are fragile. Use extreme care not to apply pressure to the ICs along the edges of the LCD module. NOTE: Dispose of used LCD panels (fluorescent (FL) tubes) as required by local ordinances or regulations. NOTE: The LCD/FL cable must be carefully peeled away before disconnecting it from the module. Removing the 17.1-inch LCD module Remove the 17.
Error! Style not defined. Error! Style not defined. 4 Replacement Procedures 3. Separate the LCD module. Figure 4-41 Removing the 17.1-inch LCD module and screws 4. Remove the tape and LCD/FL cable connector. Then disconnect the LCD/FL cable.
4 Replacement Procedures Error! Style not defined. Error! Style not defined. Installing the 17.1-inch LCD Module NOTE: LCD/FL cable must be carefully peeled away before disconnecting it from the module. Install the 17.1-inch LCD module according to the following procedures and Figures 4-41, 4-42. 1. Turn the LCD upside down. 2. Connect the LCD/FL cable to the LCD module connector. 3. Turn the LCD right side up. 4.
Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling it to prevent damaging it. 1. When installing the LCD module in the display assembly, make sure that you seat it so that it is properly aligned and maximum visibility of the display is maintained. 2.
3. If the panel’s surface gets dirty or moist, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a soft cloth and then wipe the panel’s surface. Do not apply cleanser directly to the panel. CRT Cleaner 4. If water or other liquid is left on the panel’s surface for a long period, it can change the screen’s tint or stain it.
5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle grounding device when handling the module.
7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below its specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9. Do not disassemble the LCD module. Disassembly can cause malfunctions.
10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panel’s polarization.
Appendix B Appendix B Board Layout B.
B.
Table B-2 System Board Connectors (top and bottom) Number Name JCPU1 CPU Socket JFAN1, JFAN2 Fan conn. JDDR1, JDDR2 DDRIII conn. JCRT CRT conn. JVGA VGA/B conn. J1394 1394 conn. JREAD 7 in 1 Card Reader conn. JRJ45 RJ45 conn. JIMIC Microphone conn. JTMA1,JTMA2 TMA conn. JMSPKL, JHSPKL, JMSPKR, JHSPKR Speaker conn. JEXP Express Card conn. JWLAN JSATA2 JSATA1 WLAN conn. 2 ND SATA HDD conn. ST SATA HDD conn. 1 JODD ODD conn. JCAM Camera conn. JBT Bluetooth conn.
B-4 JSUB Sub-woofer conn. PJP1 AC Adaptor conn. PJP2 Battery conn.
C. Appendix C Pin Assignments System Board C.1 JP3,JP4 Table C-1 SODIMM I/F pin assignments (200-PIN) (1/4) Pin No. Signal name I/O Pin No.
Table C-1 SODIMM I/F pin assignments (200-PIN) (2/4) Pin No. C-2 Signal name I/O Pin No.
Table C-1 SODIMM I/F pin assignments (200-PIN) (3/4) Pin No. Signal name I/O Pin No.
Table C-1 SODIMM I/F pin assignments (200-PIN) (4/4) Pin No. C-4 Signal name I/O Pin No.
C.2 JP5 Table C-2 RGB I/F pin assignments (10-pin) Pin No. Signal name I/O Pin No.
C.3 JP10 Table C-3 2nd HDD I/F pin assignments (22-pin) Pin No. C.4 Signal name I/O Pin No. Signal Name 1 GND 2 A+ 3 A- 4 GND 5 B- 6 B+ 7 GND 8 VCC3.3 9 VCC3.3 10 VCC3.3 11 GND 12 GND 13 GND 14 VCC5 15 VCC5 16 VCC5 17 GND 18 NC 19 GND 20 NC 21 NC 22 NC I/O - JP11 Table C-4 1st HDD I/F pin assignments (22-pin) Pin No. C-6 Signal name I/O Pin No.
C.5 JP12 Table C-5 ODD I/F pin assignments (52-pin) Pin No. Signal name I/O Pin No.
C.6 JP15 Table C-6 PC Card I/F pin assignments (68-pin) (1/2) Pin No. C-8 Signal name I/O Pin No.
Table C-6 PC Card I/F pin assignments (68-pin) (2/2) Pin No. Signal name I/O Pin No. Signal Name I/O 31 DATA1 I/O 65 DATA9 I/O 32 DATA2 I/O 66 DATA10 I/O 33 WP I/O 67 CD2# I 34 GND - 68 GND - C.6 JP16 Table C-6 New Card I I/F pin assignments (26-pin) Pin No. Signal name I/O Pin No. Signal Name I/O - 2 USB20_N9 I/O I/O 4 CP_USB# O - 1 GND 3 USB20_P9 5 NC - 6 NC 7 ICH_SMBCLK O 8 ICH_SMBDATA I/O 9 +1.5VS_CARD O 10 +1.
C.7 JP9 Table C-7 LCDS I/F (40-pin) Pin No.
C.8 33 VGA_TZOUT2+ Panel Data Signals 34 GND GND 35 VGA_TZOUT2- Panel Data Signals 36 GND GND 37 VGA_TZOUT0+ Panel Data Signals 38 VGA_TZCLK- Panel Clock Signals 39 VGA_TZOUT0- Panel Data Signals 40 VGA_TZCLK+ Panel Clock Signals JP41,JP42 Table C-8 Fan I/F pin assignments (3-pin) C9 Pin No. Signal name I/O Pin No. 1 +FAN1_VOUT I 2 3 GND - Signal Name FANSPEED1 I/O O JP37 Table C-9 K/B connector pin assignments (34-pin) Pin No. Signal name I/O Pin No.
33 C.10 KSO16 O 34 +3VS I JP39 Table C-10 MDC Connector pin assignments (12-pin) Pin No. C.11 Signal name I/O Pin No. Signal Name I/O 1 GND - 2 RES0 - 3 IAC_SDATA_OUT O 4 RES1 - 5 GND - 6 3.3V O 7 IAC_SYNC I/O 8 GND - 9 IAC_SDATA_IN I/O 10 GND - 11 IAC_RESET I/O 12 IAC_BITCLK I/O PJP1 Table C-11 AC Adaptor Connector pin assignments (4-pin) Pin No. C.12 Signal name I/O Pin No.
5 C.13 GND - 6 NC - JP21 Table C-13 Head phone Connector pin assignments (6-pin) Pin No. Signal name I/O Pin No.
Appendix D Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Cap No.
Table D-1 Scan codes (set 1 and set 2) (2/4) D-2 Cap No.
Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Cap No.
Table D-1 Scan codes (set 1 and set 2) (4/4) Cap No.
Table D-2 Scan codes with left Shift key Cap Key Code set 1 No.
Table D-3 Function of Numberic key for Numlock On/Off mode Cap Key Numlock On Numlock Off No. top 90 Num Lock Numlock Off Numlock On 91 Numeric 7 7 HOME 92 Numeric 4 4 ← 93 Numeric 1 1 END 95 Numeric / / / 96 Numeric 8 8 ↑ 97 Numeric 5 5 NULL 98 Numeric 2 2 ↓ 99 Numeric 0 0 INS 100 Numeric * * * 101 Numeric 9 9 PGUP 102 Numeric 6 6 → 103 Numeric 3 3 PGDN 104 Numeric . .
Table D-5 Scan codes with Fn key Cap Code set 1 Code set 2 No. Keytop 43 ENT E0 1C E0 9C E0 5A E0 F0 5A 58 L-CTRL E0 1D E0 9D E0 14 E0 F0 14 60 L-ALT E0 38 E0 B8 E0 11 E0 F0 11 Make Break Make Break Table D-6 No.
1. United Status (US) Keyboard 2.
3. Thai (TI) Keyboard 4.
5. United Kingdom (UK) Keyboard 6.
7. Hebrew (HB) Keyboard 8.
9. Swiss (SW) Keyboard 10.
11. Czech (CZ) Keyboard 12.
13. Portuguese (PO) Keyboard 14.
15. Italian (IT) Keyboard 16.
17. German (GR) Keyboard 18.
19. Hungarian (HG) Keyboard 20.
21. Turkish (TR) Keyboard 22.
23.Swedish (SD) Keyboard 24.
25.Yugoslavian (YU) Keyboard 26.
27.Scandinavian (ND) Keyboard 28.
29.Canadian Bilingual (CB) Keyboard 30.
F. Appendix F Series Screw Torque List Table F-1 Series Screw Torque List SCREW P/N MA0000060G0 MACK20040G0 SCREW SPEC M2.0*3 M2.0*4 MA0000062G0 M2.5*6 MMCK20080G0 M2.0*8 MACB20251G0 M2.0*6 MACK20040G0 M2.0*4 MA0000061G0 M2.5*4 Q'ty 6 1 6 6 2 2 2 2 2 2 2 2 2 2 2 2 6 MA0000062G0 M2.5*6 MA0000061G0 M2.5*4 MA0000061G0 M2.5*4 MACB20251G0 M2.0*6 AM01O000300 SPRING SCREW AM04I000600(black) MACK20040G0 M2.0*4 MA0000061G0 M2.5*4 MA0000062G0 M2.
2 1 1 1 1 2 3 2 2 1 2 MAC925010G0 M2.5*10 1 2 1 1 1 1 MA0000035G0 M 2.5*5 SPEAKER SCREW Assembled on Speaker MAAA03032G0 M3.0*3 MA0000060G0 M2.
Appendix G Appendix G Reliability The following table shows MTBF (Mean Time Between Failures) for each component.
