X800 Series User’s Guide If you need assistance: Technical support is available online at Toshiba’s Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see “If Something Goes Wrong” on page 130 in this guide.
Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. For the state of California only. Model: Qosmio® X800 Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty The computer system you purchased may include Recordable and/or ReWritable optical disc drive(s) and associated software, among the most advanced data storage technologies available.
Critical Applications The computer you have purchased is not designed for any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ❖ This device may not cause harmful interference. ❖ This device must accept any interference received, including interference that may cause undesired operation. Contact Toshiba’s Support Web site at support.toshiba.com. Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.
Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. FCC requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device.
Exposure to Radio Frequency Radiation The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequency range. Industry Canada requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device.
In the European Union, these symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States.
1. Sticker Please put the following sticker on devices incorporating this product. The frequency bandwidth of this equipment may operate within the same range as industrial devices, scientific devices, medical devices, microwave ovens, licensed radio stations and non-licensed specified low-power radio stations for mobile object identification systems (RFID) used in factory product lines (Other Radio Stations). 1.
VCCI Class B Information Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan. Europe - Restrictions for use of 2.
Italia: License required for indoor use. Use with outdoor installations not allowed. È necessaria la concessione ministeriale anche per l’uso interno. Nederland: Verificare con i rivenditori la procedura da seguire. License required for outdoor installations. Check with reseller for procedure to follow. Licentie verplicht voor gebruik met buitenantennes. Neem contact op met verkoper voor juiste procedure.
operation in the 5 GHz bands. This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area. The presence of nearby radar operation may result in temporary interruption of operation of this device. The Access Point’s radar detection feature will automatically restart operation on a channel free of radar.
Bluetooth® Wireless Technology and Your Health The products with Bluetooth® wireless technology, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile phones.
Taiwan Article 14 Article 17 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design. Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications. In the event interference is caused, the use of such electric machinery shall be immediately discontinued.
Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2012 by Toshiba America Information Systems, Inc. All rights reserved. Export Administration Regulation This document contains technical data that may be controlled under the U.S.
Trademarks Qosmio and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Blu-ray and Blu-ray Disc are trademarks of the BD Association. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license.
Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.
Contents Introduction................................................................................ 24 This guide ...............................................................26 Safety icons ............................................................27 Other icons used...............................................27 Your computer’s features and specifications ....28 Other documentation ..............................................28 Service options ....................................................
Contents 19 Check list ..........................................................34 Precautions.......................................................34 Important information on your computer’s cooling fan ..................................................36 Setting up your computer .......................................37 Connecting to a power source ................................37 Charging the main battery.......................................40 Using the computer for the first time ...............
Contents Caring for your computer........................................69 Cleaning the computer ......................................70 Moving the computer........................................70 Using a computer lock ......................................70 Chapter 2: Learning the Basics................................................. 72 Computing tips .......................................................72 Using the keyboard .................................................73 Function keys..
Contents 21 Setting battery notifications ..............................90 Conserving battery power ................................91 Power Plans......................................................92 Using the eco power plan .......................................93 Changing the main battery ......................................93 Removing the battery from the computer .........94 Inserting a charged battery ...............................95 Taking care of your battery ................................
Contents Setting passwords ................................................116 Using a supervisor password..........................116 Using a user password ...................................118 Deleting a user password................................118 System Settings....................................................119 Sleep and Charge ..................................................120 Sleep and Charge ............................................120 Enabling/Disabling USB Sleep and Charge....
Contents 23 Wireless networking problems..............................149 DVD Blu-ray Disc™ operating problems ...............151 Develop good computing habits ...........................152 Data and system configuration backup in the Windows® operating system...............153 If you need further assistance...............................157 Contacting Toshiba .........................................158 Other Toshiba Internet Web sites..........................158 Toshiba’s worldwide offices.............
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer is ENERGY STAR® qualified. Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR® Program and has designed this computer to meet the latest ENERGY STAR® guidelines for energy efficiency.
Introduction 25 When considering additions to your home office, purchase products that have earned the ENERGY STAR® for all your equipment needs, which can save you money, save energy, and help protect the climate. Visit http://www.energystar.gov or http://www.energystar.gov/powermanagement for more information regarding the ENERGY STAR® Program.
Introduction This guide NOTE The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at support.toshiba.com.
Introduction Safety icons 27 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Introduction Other documentation Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide.
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer.
Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters. ❖ Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals.
Getting Started Selecting a place to work 31 ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on the notebook display may cause eye strain, eye fatigue or headaches. ❖ Certain notebook displays have a brightness approaching that of a TV device.
Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing. ❖ The monitor should be about an arm length away while sitting back in the chair. ❖ The monitor should be centered in front of your body. ❖ The top of the monitor should be at or slightly below eye level.
Getting Started Selecting a place to work 33 ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your computer or working on a deadline. ❖ If stress at work is affecting your health, try to identify the sources of the stress and evaluate ways to reduce the stress.
Getting Started Selecting a place to work Check list ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ Is your chair comfortable - does it support your back and arms well? Are your feet flat on the ground? Is there adequate space under your desk for your legs? Are the keyboard and mouse at elbow level? Are your shoulders relaxed when using the keyboard? Are your shoulders relaxed when using a mouse or other optional pointing device? Are your hands and wrists aligned in a comfortable, straight posture? Are your arms
Getting Started Selecting a place to work 35 Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury. If any of these eventualities should accidentally occur, immediately: 1. Turn off the computer. 2. Disconnect the AC adaptor from the power plug socket and computer. 3. Remove the battery pack.
Getting Started Selecting a place to work ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs carefully. Avoid touching the surface of the disc. Grasp it by its center hole and edge. If you handle the disc incorrectly, you could damage the disc and possibly lose data. ❖ Scan all new files for viruses.
Getting Started Setting up your computer 37 Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 41 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, and memory. Your computer contains a rechargeable battery that needs to be charged before you can use it. To use external power or to charge the battery you must attach the AC adaptor.
Getting Started Connecting to a power source Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor.
Getting Started Connecting to a power source _ + 2 39 Plug the AC adaptor cord into the AC power on the side of the computer. (Sample Illustration) Connecting the AC adaptor cord to the computer 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows red. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.
Getting Started Charging the main battery Charging the main battery Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows red. After that, the battery will be completely charged and ready to power the computer. NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used.
Getting Started Registering your computer with Toshiba 41 Initial setup The Windows 8 Startup screen is the first screen displayed when you turn on your computer for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using your computer. Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely.
Getting Started To Shut down your computer To Shut down your computer 1 From the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. 2 When the Windows® Charms appear, click the Settings ( Charm. ) Pressing the power button before shutting down the Windows® operating system could cause you to lose your work. Make sure the system indicator panel’s storage drive light and the drive in-use light are off.
Getting Started To place your computer in Sleep mode 3 43 In the lower right of the screen click the Power ( ) icon. Restart option Power (Sample Image) Restart 4 Highlight Restart, and then click the Restart option. The computer closes all open applications, and restarts the operating system. To place your computer in Sleep mode 1 From the Start or Desktop screen, move your pointer over the upper or lower right corner of the screen. 2 When the Windows® Charms appear, click the Settings ( Charm.
Getting Started Adding optional external devices Adding optional external devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page 41.
Getting Started Adding memory (optional) 45 To avoid damaging the computer’s screws, use a small Phillips screwdriver that is in good condition. Installing a memory module with the computer’s power on may damage the computer, the module, or both. The computer has two memory slots—Slot A and Slot B. You can install one or two memory modules. Before you install or remove a memory module, turn off the computer.
Getting Started Adding memory (optional) 4 Highlight Shut down while holding the Shift key, and then click the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off. 5 Unplug and remove any cables connected to the computer, including the AC adaptor. Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module.
Getting Started Adding memory (optional) 9 47 Remove the memory module slot cover. 10 Place the screw(s) and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems.
Getting Started Adding memory (optional) 13 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket. notch latch connector latch key (Sample Illustration) Aligning the memory module with the socket 14 Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer).
Getting Started Adding memory (optional) 49 latch latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. Back of computer Slot B Slot A (Sample Illustration) Inserting the memory module into the slot NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.
Getting Started Adding memory (optional) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: ❖ ❖ ❖ ❖ Never cover your computer or AC adaptor with any object. Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater.
Getting Started Adding memory (optional) 51 Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of the above cases, the Sleep configuration will not be saved. 2 Pull the latches away from the memory module. The memory module pops up slightly.
Getting Started Adding memory (optional) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: ❖ ❖ ❖ ❖ Never cover your computer or AC adaptor with any object. Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater.
Getting Started Recovering the Internal Storage Drive NOTE 53 From time to time, Windows® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission. If you were trying to perform the action, click Continue; otherwise, click Cancel. If unsure, cancel and try again.
Getting Started Recovering the Internal Storage Drive NOTE ❖ During the recovery process your computer must be connected to an external power source via the AC adaptor. ❖ When you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created are not restored during this process. Be sure to separately save the files you have created to external media using Windows® Backup or another backup program.
Getting Started Recovering the Internal Storage Drive 55 Charm and, in the Search field, type Recovery Media Creator. In the list that appears, click your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box 2 Select DVD or USB Flash from the drop-down list, depending on the type of external media you want to use.
Getting Started Recovering the Internal Storage Drive 6 Follow the on-screen prompts to complete the copy process. NOTE If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of 3,” “2 of 3,” etc.), so that you will know in which order to insert the discs during recovery. For information on using the Recovery media you have created with the preceding steps, see “Restoring from recovery media” on page 56.
Getting Started Recovering the Internal Storage Drive 3 57 Press and hold the F12 key immediately after pressing the power button. The Boot menu displays. 4 Using the arrow keys, select the DVD option or the USB Flash option, depending on which type of media you are using, and then press the ENTER key. 5 A warning screen appears, stating that when the recovery is executed all data on your internal storage drive will be deleted and rewritten. Click Yes to continue.
Getting Started Recovering the Internal Storage Drive 3 Click Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click General. 5 Scroll down to “Refresh your PC without affecting your files,” and click Get Started. The “Refresh your PC” screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 77).
Getting Started Recovering the Internal Storage Drive 6 59 Click the Next button to begin. The “Ready to refresh your PC” screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 7 Click the Refresh button. 8 Your system will restart. The “Refreshing your PC” window appears. When the process is complete your system will reboot your Windows® operating system. Reset your PC The recovery process deletes information stored on the internal storage drive.
Getting Started Recovering the Internal Storage Drive 3 Click Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click General. 5 Scroll down to “Remove everything and reinstall Windows,” and click Get Started. The “Reset your PC” screen appears.
Getting Started Recovering the Internal Storage Drive 6 61 Click the Next button. The “Do you want to fully clean your drive” screen appears. (Sample Image) Do you want to fully clean your drive screen 7 Select one of the following options: ❖ Just remove my files ❖ Fully clean the drive The “Ready to reset your PC” screen appears. (Sample Image) Ready to reset your PC screen 8 Click the Reset button. The “Resetting your PC” window appears.
Getting Started Recovering the Internal Storage Drive NOTE Selecting the “Fully clean the drive” option may take several hours. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.
Getting Started Using the touch pad 63 Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models.
Getting Started Using the touch pad To: Do the following: Select an item 1 2 Example: Move the pointer to the item you want to select. Do one of the following: ❖ Tap the touch pad once OR ❖ Press and release the primary (left-hand) control button Open or activate an 1 item 2 (Sample Illustration) Tap once to select Move the pointer to the item you want to open/activate.
Getting Started Using the touch pad To: Do the following: Zoom in/out To zoom in: ❖ Place two fingers close together on 65 Example: the touch pad and then slide them apart. (Sample Illustration) Zooming in To zoom out: ❖ Place two fingers slightly apart on the touch pad and then slide them together. (Sample Illustration) Zooming out Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen.
Getting Started Using external display devices Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, do one of the following: ❖ Press the touch pad ON/OFF ( ❖ Press F5. For more information, see “Disabling or enabling the touch pad” on page 163. ) button. Connecting an external device NOTE Depending on your system, some models may include USB 3.0 port(s). To distinguish these ports, please look for the blue inset within the USB 3.
Getting Started Using external display devices ❖ 67 An external monitor or projector via the RGB (monitor) port RGB (Monitor) port HDMITM Out port* *Available on certain models (Sample Illustration) Video ports on right side of computer Selecting video cables To connect a device to the HDMI™ Out port, you must purchase an HDMI™ cable.
Getting Started Using external display devices NOTE You can change the display settings by pressing the ( or by configuring the display properties settings. ) + P keys, Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available with the appropriate device attached and turned on.
Getting Started Customizing your computer’s settings 69 NOTE The ( ) + P keys navigate through the options without activating a selection. Press ENTER to activate a selection. NOTE You may also use the F4 key, and then press ENTER to activate a selection. Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps.
Getting Started Caring for your computer Cleaning the computer Keep liquids, including cleaning fluid, out of the computer’s keyboard, speaker, and other openings. Never spray cleaner directly onto the computer and/or display. Never use harsh or caustic chemical products to clean the computer. To keep your computer clean, gently wipe the display panel and exterior case with a lightly dampened cloth.
Getting Started Caring for your computer 3 71 Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked.
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Learning the Basics Using the keyboard ❖ 73 Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and system configuration backup in the Windows® operating system” on page 153.
Learning the Basics Using the keyboard NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. (This only applies to models with a 10-key keypad.) To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. (Sample Illustration) PRTSC key on the keyboard Function keys The function keys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard.
Learning the Basics Mouse properties 75 Backlit keyboard Your keyboard comes with a backlight illumination feature. Press FN + Z to turn the backlight off and on. If the keyboard backlight setting is set to Auto, the backlight turns on when you type on the keyboard and turns off after a certain interval when you stop typing. Mouse properties Mouse properties allows you to change your pointing device or mouse settings.
Learning the Basics Saving your work Starting an app from the Start screen To Start an app on the Start screen, move your pointer over the appropriate tile and click to open. To Start an app using the Search function, move your pointer over the upper or lower right corner of the screen. When the Windows® Charms slide out from the right, click the Search ( ) Charm. The apps screen appears with the available system apps to choose from or you can enter your search in the search field.
Learning the Basics Backing up your work 77 Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to a network, if available. To back up several files at one time, use the Microsoft® Windows® file recovery program preinstalled on the computer’s internal storage drive.
Learning the Basics Using the optical disc drive Viewing Blu-ray Disc™ movies (Available on certain models.) Your system may come with a Blu-ray Disc™ drive. Due to differences between High Definition and previous viewing capabilities, consider the following: ❖ Use an HDCP (High-Bandwidth Digital Content Protection) HDMI™ cable to view High Definition content via your Blu-ray Disc™ drive on an external monitor or television. The external monitor or television must support HDMI™.
Learning the Basics Using the optical disc drive 79 ❖ If you want to use the internal speakers, click the Speakers tab and click Set Default. ❖ Use the arrow keys on your keyboard to navigate within the Blu-ray Disc™ player console. NOTE Use of the touch pad or a mouse is not supported within the Blu-ray Disc™ player. Optical disc drive components The optical disc drive is located on the side of the computer.
Learning the Basics Using the optical disc drive Media control buttons The media control buttons located above the keyboard allow you mute the sound and play audio CDs or DVD movies when the computer is on. Volume decrease button Play/pause button Next track button Volume increase button Previous track button Mute button (Sample Illustration) Media control buttons The Previous track button allows you to restart playing the current track or go to the previous track.
Learning the Basics Using the optical disc drive 5 81 Place the disc carefully in the disc tray, label side up, and gently press the disc onto the center spindle until it clicks into place. If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 6 Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Learning the Basics Using the optical disc drive NOTE Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Learning the Basics Toshiba’s online resources 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. 83 Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades. For more information, see “Contacting Toshiba” on page 158.
Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba.
Mobile Computing Running the computer on battery power 85 Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components.
Mobile Computing Running the computer on battery power The computer also has an internal real-time-clock (RTC) battery. The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information. It maintains this information for up to a month while the computer is turned off. TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on.
Mobile Computing Running the computer on battery power 87 The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 degrees Celsius). ❖ The battery is almost completely discharged. Leave the power connected and the battery should begin charging after a few minutes.
Mobile Computing Monitoring battery power NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working. When Hibernation mode is enabled and the RTC battery is completely discharged, a warning prompts you to reset the real-time clock.
Mobile Computing Monitoring battery power HINT: Be careful not to confuse the battery light ( light ( ), and the power button light. 89 ), the power When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command).
Mobile Computing Monitoring battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.
Mobile Computing Monitoring battery power 4 91 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 5 Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs.
Mobile Computing Monitoring battery power Power Plans You can choose a predefined Power Plan or select your own combination of power options. To do this: 1 While on the desktop, click the Battery ( ) icon in the notification area. 2 Click More power options. The Windows® Power Options window appears. (Sample Image) Windows® Power Options window 3 Select an appropriate plan for your work environment or create your own custom plan.
Mobile Computing Using the eco power plan 93 Depending on your model, the power plans available are eco and Balanced or Balanced and Power Saver, and are satisfactory for most people and do not need to be edited. The eco plan is the best used for maximum battery time. The Balanced plan is a compromise between battery time and performance. Using the eco power plan This computer may be equipped with the eco power plan.
Mobile Computing Changing the main battery Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer, see “To Shut down your computer” on page 42. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Close the display panel and turn the computer upside down. 5 Slide the battery release lock to the unlocked position.
Mobile Computing Changing the main battery 95 If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible short circuit, fire or electric shock. Failure to do so could possibly result in serious injury.
Mobile Computing Taking care of your battery 3 Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock 4 Turn the computer right side up. 5 Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page 94. 6 Restart the computer. Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life.
Mobile Computing Disposing of used batteries 97 ❖ A reverse polarity condition should be avoided with all batteries. The battery is designed so that it cannot be installed in reverse polarity. ❖ Charge the battery only in the computer or in a battery charger designated as an approved option. ❖ When you install the battery pack, you should hear a click when it is seated properly. ❖ Do not expose the battery pack to fire. The battery pack could explode.
Mobile Computing Traveling tips Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non-conforming battery packs could generate smoke or cause fire or rupture, possibly resulting in serious injury. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace them.
Mobile Computing Traveling tips 99 TECHNICAL NOTE: When traveling by air, you may be required to pass your computer through airport security equipment. The X-ray equipment will not harm your computer. NOTE Before using your computer aboard an aircraft, make sure the Wireless antenna is OFF (Airplane mode is ON). NOTE To enable or disable wireless communication, use the F12 key. For more information see “Disabling or enabling wireless devices” on page 164.
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the Start screen The Start screen is the launching pad for everything you can do in the Windows® operating system, providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information.
Exploring Your Computer’s Features Exploring the Start screen 101 For detailed information on the new Windows 8 functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® Charms to start apps, find documents, set up system components, and perform most other computing tasks.
Exploring Your Computer’s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Exploring the desktop You can use its features to start applications, find documents, set up system components, and perform most other computing tasks.
Exploring Your Computer’s Features Exploring the desktop 103 You may see various icons displayed on your system desktop, for example: Recycle Bin—Holds files you have deleted. You may be able to retrieve these files until you empty the Recycle Bin. ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files.
Exploring Your Computer’s Features Windows® Store Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume. To activate a specific task, click the appropriate notification area icon. Notifications There are many types of notifications you can employ to help you with the many tasks you perform every day. User experience notifications can be set for toast, tile, badge, and raw notifications.
Exploring Your Computer’s Features Exploring audio features 105 Using Wireless LAN connectivity NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system comes with a wireless LAN module. This is a technology that expands wireless communication beyond networking equipment, and can connect many different kinds of electronic devices without the need for cables.
Exploring Your Computer’s Features Exploring audio features Recording sounds You may record sounds using the computer’s internal microphone (available on certain models) or by connecting an optional external microphone. Using a microphone 1 If you want to use an external microphone, connect it to the computer. 2 From the Start screen begin typing Sound Recorder and click your selection, or if you are in the Desktop, move your pointer over the upper or lower right corner of the screen.
Exploring Your Computer’s Features Using the Web Camera 107 To play back sound files through external speakers or headphones: 1 Locate the headphone jack on the computer. 2 Using any necessary adapters, plug the cable from the headphones or external speakers into the headphone jack. The headphone jack requires a 16-ohm stereo mini connector. To adjust the volume: ❖ For external speakers, use the volume controls on each speaker. ❖ For headphones, use the computer’s volume control.
Exploring Your Computer’s Features Using the Memory card reader NOTE Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the drag-and-drop feature of the Windows® operating system. Inserting memory media NOTE To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down.
Exploring Your Computer’s Features Using the Memory card reader 3 109 Highlight, and then click the item you would like to eject. If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays Safe to Remove Hardware. If the computer has a spring-loaded adapter slot, see step 4; otherwise, skip to step 5. 4 Gently press the card inward to release it. The card pops out slightly.
Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter. NOTE 110 The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.
Utilities Desktop Assist ❖ PC Health Monitor ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer 111 Desktop Assist The Desktop Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access Desktop Assist from the Start screen begin typing Desktop Assist, or while in the Desktop screen double-click the Desktop Assist icon. The Desktop Assist window appears.
Utilities Desktop Assist Media & Entertainment The feature available in this category is TOSHIBA Video Player.
Utilities Desktop Assist 113 Tools & Utilities The features that may be available in this category are: ❖ eco Utility® ❖ HDD Protection Utility ❖ Supervisor password ❖ User password ❖ System Settings ❖ Function Key (Sample Image) Desktop Assist window – Tools & Utilities tab
Utilities Desktop Assist Support & Recovery The features that may be available in this category are: ❖ PC Diagnostic Tool Utility ❖ PC Health Monitor ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ User’s Guide (Sample Image) Desktop Assist window – Support & Recovery tab
Utilities eco Utility® 115 eco Utility® The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility, or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Tools & Utilities. 3 Click eco Utility. The eco Utility® window appears.
Utilities Setting passwords Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password—Prohibits unauthorized users from accessing certain functions such as System Settings. This is useful if more than one person uses the computer.
Utilities Setting passwords 117 (Sample Image) Supervisor Password tab 4 5 6 NOTE Click Set. Enter your password, and then enter it again to verify. Click Set. Under User Policy, this option may or may not ask for password verification. 7 Click OK to save your password as a text file. 8 Click Save.
Utilities Setting passwords Using a user password A user password provides power-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it. TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Utilities System Settings 119 System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings, or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Tools & Utilities. 3 Click System Settings. The System Settings screen appears.
Utilities Sleep and Charge ❖ General—Allows you to view the current BIOS version or change certain settings back to their default values ❖ HDD Protection—Allows you to enable or disable HDD Protection ❖ Keyboard—Allows you to access the wake-on keyboard function, or to configure the function keys ❖ LAN—Allows you to set networking functions ❖ ODD tray lock—Allows you to set conditions for ODD tray lock ❖ Password—Allows you to set a user password ❖ SATA—Allows you to set conditions for SA
Utilities Sleep and Charge NOTE 121 ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC 5V).
Utilities Sleep and Charge Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function. To enable this function, select Enable. To disable this function, toggle the Enable button to the Disabled position. You can also control whether charging takes place when the computer is running on battery power. To do so, select or de-select the Enable under Battery Mode check box in the utility.
Utilities Sleep and Charge 123 Sleep and Music (Available on certain models.) Your Toshiba computer may be equipped with the “Sleep and Music” feature that allows you to listen to music stored on a portable audio device using the speakers of your computer, even when the computer is powered OFF. Power OFF includes Sleep Mode, Hibernation Mode, or shutdown state.
Utilities HDD Protection Utility HDD Protection Utility The HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery power operation. To use the HDD Protection Utility: 1 While in the Desktop screen double-click the Desktop Assist icon.
Utilities Function Key Function Key Turns notifications for touch pad status ON/OFF. (Sample Image) Function Key NOTE The Function option is disabled by default.
Utilities PC Diagnostic Tool Utility PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. NOTE The PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem.
Utilities PC Health Monitor 127 PC Health Monitor The PC Health Monitor software program monitors computer system functions such as power consumption, the cooling system and the 3D Accelerometer (available on certain models). It alerts users to specific system conditions via pop-up messages. It also tracks the usage of the computer and related devices and logs service-relevant information on the computer's internal storage drive.
Utilities Recovery Media Creator Recovery Media Creator The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out-of-box state, if necessary. For detailed information on using the utility to create recovery media, see “Creating recovery media” on page 54.
Utilities TOSHIBA Application Installer 129 TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer, or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Support & Recovery. 3 Click TOSHIBA Application Installer.
Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
If Something Goes Wrong Problems when you turn on the computer 3 131 Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining programs one by one by selecting the program name, then End Task. Closing all programs should allow you to continue working. If it does not, power off your computer and then restart it.
If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error Recovery – Windows did not shut down successfully message. To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the computer’s memory has been lost.
If Something Goes Wrong ® Windows operating system is not working 133 If the trickle-charging does not prove effective, visit the Toshiba Web site at support.toshiba.com and see the Support Bulletin Step-Charging the computer’s battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room.
If Something Goes Wrong Windows® operating system is not working ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem.
If Something Goes Wrong ® Windows operating system is not working 135 Advanced options Clicking this option presents you with another set of options: System Restore ❖ System Restore allows you to use a Restore point to return the computer to a state at which it was performing properly. Restore points are created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows® will “Recover” the Operating system using a specific image provided by the user.
If Something Goes Wrong Windows® operating system is not working ❖ Enable Safe Mode Starts Windows® with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, you will know the Operating System is most likely working properly and that you should look to third-party applications or drivers for the source of your problem.
If Something Goes Wrong Fixing a problem with Device Manager 137 Windows® operating system can help you If the operating system has started properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. Getting to the online Help will differ depending on which interface you are in: ❖ Start screen—Type Help and Support NOTE ❖ As soon as you begin typing, the search feature automatically begins.
If Something Goes Wrong Memory problems 3 From the list of device(s), click Device Manger. 4 To view the device(s) installed, double-click the device type. ❖ The General tab, which provides basic information about the device. ❖ The Resources tab, which lists resources assigned to the device. This tab does not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device.
If Something Goes Wrong Power and the batteries 6 139 If the error recurs, remove the memory module entirely and check for the error again. If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module installed, the error is not caused by the memory module. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. NOTE For this model, Slot A is the bottom slot. Slot B is the top slot.
If Something Goes Wrong Power and the batteries The battery may be too hot or too cold to charge properly. If you think this is the probable cause, let the battery reach room temperature and try again. If the battery has completely discharged, it will not begin charging immediately. Leave the AC adaptor and power cord/cable connected, wait 20 minutes and see if the battery is charging.
If Something Goes Wrong Keyboard problems 141 Keyboard problems NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. If, while typing, strange things happen or nothing happens, the problem may be related to the keyboard itself. You have connected an external keyboard and the operating system displays one or more keyboard error messages.
If Something Goes Wrong Display problems ❖ Try adjusting the contrast and brightness controls on the external monitor. ❖ Press F4 to make sure the display priority is not set for the builtin screen. The screen does not look correct. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize. This opens the Personalization window.
If Something Goes Wrong Disk or storage drive problems 143 Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology.
If Something Goes Wrong Disk or storage drive problems 2 Click Computer from the list that appears. (Sample Image) Search results for “computer” 3 Right-click the drive you wish to check. (Sample Image) Clicking on the drive 4 5 6 7 In the pop-up menu, click Properties. The drive’s Properties box appears. Click the Tools tab. Click the Check button. The Error Checking box appears. The system will alert you if you need to scan the drive.
If Something Goes Wrong Optical disc drive problems 145 Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented. Run Disk Defragmenter. To do this: 1 Move your pointer over the upper or lower right corner of the screen. When the Windows® Charms appear click the Search ( ) Charm, click Settings and, in the Search field, type Defragment. 2 Click Defragment and Optimize Drives.
If Something Goes Wrong Optical disc drive problems You press the disc eject button, but the drive tray does not slide out. Make sure the computer is connected to a power source and turned on. The optical disc drive eject mechanism requires power to operate. Make sure a program is not accessing the drive and preventing it from ejecting.
If Something Goes Wrong Optical disc drive problems NOTE 147 Blu-ray Disc™ player Technology. (available on certain models) Compatibility and/or performance issues are possible. Certain interactive features may not be supported due to compatibility, network settings or other conditions. Advanced Access Content System (AACS) keys are integrated into your computer for copy protection purposes. Occasional renewal is required and will initially be provided at no charge.
If Something Goes Wrong Sound system problems Sound system problems No sound is coming from the computer’s speakers. Adjust the volume control. Try pressing the F11 key to see if volume mute is disabled. Check that the volume control on the computer is turned up. If you are using external headphones or speakers, check that they are securely connected to your computer. The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers.
If Something Goes Wrong Wireless networking problems 149 The printer will not print what you see on the screen. Many programs display information on the screen differently from the way they print it. See if your program has a print preview mode. This mode lets you see your work exactly as it will print. Contact the software manufacturer for more information.
If Something Goes Wrong Wireless networking problems error messages - these will be very helpful if you should confer with a support technician at a later time. NOTE ❖ To enable or disable wireless communication, use the F12 key. For more information see “Disabling or enabling wireless devices” on page 164. Use IPCONFIG to verify that the computer has a useful IP address - one other than the private address of 169.254.xxx.xxx assigned by Windows®. 1 From the Start screen, type Cmd.
If Something Goes Wrong DVD Blu-ray Disc™ operating problems 151 DVD Blu-ray Disc™ operating problems (Available on certain models.) If you experience a problem playing DVDs or Blu-ray™ Discs, you may be able to fix the problem yourself. For general problems playing a DVD or Blu-ray Disc™ title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure that the disc is properly inserted in the drive tray.
If Something Goes Wrong Develop good computing habits The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: 1 Right-click the desktop and click Personalize in the menu. 2 Click Screen Saver in the lower-right corner of the window. 3 Select None from the Screen saver drop-down list. 4 Click OK. Develop good computing habits Save your work frequently.
If Something Goes Wrong Develop good computing habits 153 Get familiar with all the user’s guides provided with your computer, as well as the manuals that come with the programs and devices you purchase. Your local computer store or book store sells a variety of self-help books you can use to supplement the information in the manuals.
If Something Goes Wrong Develop good computing habits 8 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then click Create. The Windows® operating system creates the restore point, automatically stamps it with the current date and time, and displays a message that the restore point was successfully created. 9 Click Close.
If Something Goes Wrong Develop good computing habits 155 Backing up your data or your entire computer with the Windows® operating system The most valuable component of your computer system is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the next most valuable component of your computer system may be a recent backup of your data.
If Something Goes Wrong Develop good computing habits the state it was in prior to the installation, undoing any changes that the installation process introduced. ❖ Back up your critical data (see “Backing up your data or your entire computer with the Windows® operating system” on page 155). ❖ Have your back up DVD(s) on hand in case you need any files from them.
If Something Goes Wrong If you need further assistance 157 USB Sleep and Charge is not working. USB Sleep and Charge may be disabled. Open the TOSHIBA Sleep and Charge utility to check if the feature is disabled and to enable it if necessary. ❖ Make sure that the device you want to charge is connected to a port that supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled.
If Something Goes Wrong Other Toshiba Internet Web sites ❖ If the problem occurs while you are running a program, consult the program’s documentation for troubleshooting suggestions. Contact the software company’s technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. For the detailed specifications for your computer, visit support.toshiba.com.
If Something Goes Wrong Toshiba’s worldwide offices 159 Toshiba’s worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia Canada Toshiba Canada Ltd. 191 McNabb Street Markham, Ontario L3R - 8H2 Canada France Toshiba Systèmes (France) S.A. 7, Rue Ampère; B. P.
Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Display brightness ❖ Output (Display switch) ❖ Disabling or enabling the touch pad ❖ Media buttons ❖ Volume Mute ❖ Disabling or enabling wireless devices ❖ Keyboard Function keys ❖ Zoom (Display resolution) 160 5.375 x 8.375 ver 2.
TOSHIBA Function Keys Functions Help file This TOSHIBA Function key displays the help file. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness. 5.375 x 8.375 ver 2.
TOSHIBA Function Keys Functions Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external monitor attached.
TOSHIBA Function Keys Functions 163 Disabling or enabling the touch pad This TOSHIBA Function key enables/disables the touch pad. To enable/disable the touch pad press F5. For more information on using the touch pad, see “Using the touch pad” on page 63. Media buttons This TOSHIBA Function key allows you to restart playing the current track or go to the previous track. This TOSHIBA Function key allows you to start playing or pause the media currently playing.
TOSHIBA Function Keys Functions Volume Mute This TOSHIBA Function key enables/disables volume mute. When volume mute is enabled, no sound will come from the speakers or headphones. Disabling or enabling wireless devices This TOSHIBA Function key enables/disables the Wi-Fi® antenna in your computer. The wireless modes are: ❖ Disables the wireless antenna (Airplane mode is ON). ❖ Enables the wireless antenna (Airplane mode is OFF).
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved CSA approved United Kingdom Europe VDA approved NEMKO approved BS approved Australia AS approved 165 5.375 x 8.375 ver 2.
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide.
Glossary DPI Dots Per Inch DVD Digital Versatile (or Video) Disc 167 DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory eSATA external Serial Advanced Technology Attachment FAT File Allocation Table FCC Federal Communications Commission GB gigabyte GBps gigabytes per second HDD Hard Disk Drive HDMI High-Definition Multimedia Interface HDMI CEC High-Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Elec
Glossary RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network www World Wide Web Terms The following terms may appear in this User’s Guide. A active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology.
Glossary B 169 backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second.
C Glossary cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of highcapacity storage that uses laser optics instead of magnetic means for reading data. See also CD. Compare DVD-ROM.
Glossary 171 CPU—See Central Processing Unit (CPU). CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor—An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data.
Glossary disk drive—The device that reads and writes information and programs on external media or hard disk. It rotates the disk at high speed past one or more read/write heads. document—Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also file. double-click—To press and release the pointing device’s primary button rapidly twice without moving the pointing device.
Glossary F 173 file—A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)—The section of a storage drive that keeps track of the location of stored files. file name—A set of characters that uniquely identifies a file within a particular folder. It consists of two parts: the actual name and the file name extension. See also file extension.
Glossary hardware—The physical components of a computer system. Compare software. HDMI (High-Definition Multimedia Interface)—An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal. HDMI-CEC (HDMI Consumer Electronics Control)—One A/V component can control another while using this function, if connected with HDMI cables. See also HDMI.
Glossary 175 LAN (Local Area Network)—A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)—A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output.
Glossary multi-function drive—A DVD drive that can read and write to CD and DVD media. multimedia—A combination of two or more media, such as sound, animation, and video in a computer program or presentation. Musical Instrument Digital Interface—See MIDI. N network—A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail.
Glossary 177 pixel—Short for “picture element.” The smallest dot that can be produced on a screen or printer. Plug and Play—Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device.
Glossary resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically. restart—Synonymous with reboot. To reset the computer by reloading the operating system without turning the computer off. See also boot.
Glossary 179 Suspend—A feature of some Windows® operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. Swipe—Swipe an open window to the left or right of the screen to display the next or previous window. system prompt—The symbol (in the MS-DOS® operating system, generally a drive letter followed by a “greater than” sign) indicating where users are to enter commands.
Index A AC adaptor 35 AC power 84 AC power light 35 accessing network 104 adding memory check total memory 50 memory (optional) 42 optional external devices 42 adequate ventilation cooling fan 34 adjusting touch pad settings 63 app, starting 73 App, starting from Start screen 74 apps starting from Start screen 74 audio features 104 B backing up files 71, 75 backlit keyboard 73 battery 180 battery life 83 Call2Recycle™ 96 care 94, 95 changing 91 charge indicator light 37 charge time 84 charger 84 charging
Index RTC memory 83 running computer on battery power 82 safety precautions 94 setting notifications 88 taking care of 94 battery indicator light 87 BIOS Setup see System Settings 119 Blu-ray Disc™ using 76 button eco Utility® 91 eject, optical disc drive 77 mute button 78 next track button 78 play/pause button 78 previous track button 78 volume increase/decrease buttons 78 buttons media control buttons 78 C Call2Recycle™ battery 96 caring for your computer 67 changing battery 91 charging the battery 38 c
Index display devices external 64 display output settings 66 display, external adjusting 67 disposal information 21 disposing of used batteries 95 DVD removing with computer off 80 removing with computer on 80 DVD Blu-ray Disc™ player troubleshooting 151 DVDs using 75 E eco power plan 91 eco Utility® 114 eco Utility® button 91 eject button optical disc drive 77 eject, optical disc drive 77 enabling touch pad 64 enabling/disabling touch pad 163 ENERGY STAR® 22 exploring desktop 100 Start screen 98 ext
Index system indicator lights 87 AC adaptor light 86 AC power light 35, 37 battery light 37, 38 Web Camera light 106 Licenses 20 lock computer, using 68 M maintaining your battery 95 manual eject hole optical disc drive 77 media control buttons mute button 78 next track button 78 play/pause button 78 previous track button 78 using 78 volume increase/decrease buttons 78 memory adding (optional) 42 check total memory 50 removing memory module slot cover 44 Memory card reader inserting memory media 107 remov
Index deleting a supervisor 116 deleting a user 117 instant password 115 power-on password 115 setting 115 setting a supervisor 115 setting a user 117 supervisor password 115 user password 115 PC Diagnostic Tool Utility 124 PC Health Monitor 125 port HDMI™ 64 RGB 65 power connecting cable to AC adaptor 36 cord/cable 37 cord/cable connectors 165 energy-saving features 82 power light 87 power management 84 optimum performance 84 power plans selecting power plan options 90 power saving options 89 precaut
Index AC adaptor 35 adding memory (optional) 42 communications 103 computer 35 software 39 work environment 27 settings customize computer settings 67 display output 66 Shut down computer 40, 41, 43, 138 icon 40, 41, 43, 138 shut down computer 40 Sleep and Charge 119 Sleep mode computer 41 sounds recording 104 speakers using external 105 Start screen exploring the 98 starting an app 73 starting an app from Start screen 74 Startup menu problem solving 134 supervisor password, deleting 116 supervisor passwor
Index hard disk drive is slow 145 HD content, Blu-ray Disc™ 146 high-pitched noise 148 installing hardware/software 155 keyboard 141 keyboard will not respond 131 memory problems 138 missing files/trouble accessing a drive 143 online content, Blu-ray Disc™ 146 on-screen eject button 146 optical disc drive 145 power and batteries 139 printer 148 restore points 153 screen does not look correct/ flickers 142 slow Internet connection 136 sound system 148 sound, Blu-ray Disc™ 146 trouble running discs 146