Satellite® M500 Series User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see “If Something Goes Wrong” on page 183 in this guide.
Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. Model: Satellite® M500 Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty The computer system you purchased may include Recordable and/or ReWritable optical media drive(s) and associated software, among the most advanced data storage technologies available.
Critical Applications The computer you have purchased is not designed for any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ❖ This device may not cause harmful interference. ❖ This device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba’s Support Web site at pcsupport.toshiba.com.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. Telephone Company Procedures The goal of the telephone company is to provide you with the best service it can. In order to do this, it may occasionally be necessary for them to make changes in their equipment, operations or procedures.
Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 NOTICE: The Industry Canada label identifies certified equipment.
Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers. ❖ The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance.
Wireless LAN and Your Health Wireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless LAN is safe for use by consumers.
Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be co-located with any other transmitter that has not been tested with this device.
EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive 1999/5/EC. This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
VCCI Class B Information Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for panEuropean single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
Using this Equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1. Sticker Please put the following sticker on devices incorporating this product.
The indication shown below appears on this equipment. (1) (2) (3) 2.4FH1 (4) 1 2 3 4 2.4: This equipment uses a frequency of 2.4 GHz. FH: This equipment uses FH-SS modulation. The interference range of this equipment is less than 10m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3.
Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Country/Region for the Intel® Wireless Wi-Fi®/WiMAX™ Link 5150/5350 Series This equipment is approved to the radio standard by the country/region in the following table. Do not use this equipment except in the countries/regions in the following table.
For these reasons Intel® cannot permit any manipulation by third parties of the software provided in binary format with the wireless WiMAX™ adapters (e.g., the EEPROM and firmware). Furthermore, if you use any patches, utilities, or code with the Intel® wireless WiMAX™ adapters that have been manipulated by an unauthorized party (i.e.
In some situations or environments, the use of Wireless WAN may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include: ❖ Using the Wireless WAN equipment on board airplanes, or ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful.
Canada – Industry Canada (IC) Wireless WAN complies with RSS-129, RSS-133 Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be co-located with any other transmitter that has not been tested with this device.
Approved Countries/Regions for the Intel® Wireless Wi-Fi® Link 5100/5300 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Paraguay Poland Qatar Russia San Marino Singapore South Africa Sri Lanka Tahiti Turk Islands Peru Portugal Réunion Saint Martin Saudi Arabia Slovakia South Korea Sweden Taiwan Ukraine United Kingdom Vatican Virgin Islands Uruguay Venezuela Zimbabwe Philippines Puerto Rico Romania Saipan Serbia Slovenia Spain Switzerland Turkey UAE (United Arab Emirates) USA Vietnam Approved Countries/Regions for the Atheros® Wireless Wi-Fi® Link AR5B95 Series This equipment is approved to the radio standard by the c
Kuwait Lebanon Lithuania Malaysia Monaco Nambia New Zealand Norway Panama Peru Portugal Romania Senegal Slovak Republic South Korea Sweden Thailand Kyrgyzstan Lesotho Luxembourg Malta Montenegro Nepal Nicaragua Oman Papua New Guinea Philippines Puerto Rico Russia Serbia Slovenia Spain Switzerland Turkey Ukraine USA Yemen United Kingdom Venezuela Zimbabwe Latvia Liechtenstein Macedonia Mexico Mozambique Netherlands Nigeria Pakistan Paraguay Poland Qatar Saudi Arabia Singapore South Africa Sri Lanka Ta
France: Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454 MHz respectively) may be used outdoors in France. Please contact A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow. Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France. Vous pouvez contacter l’Autorité de Régulation des Télécommunications (http://www.art-telecom.fr) pour la procédure à suivre.
❖ To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply. The user should use the wireless LAN utility to check the current channel of operation. If operation is occurring outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network.
Iceland Ireland Japan Kenya Latvia Liechtenstein Macedonia Mexico Mozambique Nicaragua Pakistan Paraguay Poland Qatar Serbia Slovenia Spain Switzerland Trinidad India Israel Jordan Kuwait Lebanon Lithuania Malaysia Monaco Netherlands Norway Panama Peru Portugal Romania Singapore South Africa Sri Lanka Taiwan Turkey United Kingdom Venezuela Uruguay Vietnam Indonesia Italy Kazakhstan Kyrgyzstan Lesotho Luxembourg Malta Morocco New Zealand Oman Papua New Guinea Philippines Puerto Rico Saudi Arabia Slova
Hong Kong India Israel Japan Kenya Latvia Lithuania Malaysia Monaco Netherlands Antilles Norway Panama Peru Portugal Romania Serbia Slovenia Spain Switzerland Trinidad UAE (United Arab Emirates) Uruguay Vietnam Hungary Indonesia Italy Jordan Kuwait Lebanon Luxembourg Malta Morocco Netherlands Oman Papua New Guinea Philippines Puerto Rico Russia Singapore South Africa Sri Lanka Taiwan Tunisia Ukraine Iceland Ireland Jamaica Kazakhstan Kyrgyzstan Liechtenstein Macedonia Mexico Mozambique New Zealand Paki
Approved Countries/Regions for the Realtek® RTL8187B This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Approved Countries/Regions for use for the Intel® PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE An adhoc mode is available in Ch1-Ch11(802.11b/g), An Infrastructure mode is available in Ch1-Ch11 (802.11b/g) Ch36,40,44,48,52,56,60,64,149,153,157,161,165 (802.
Approved Countries/Regions for the Intel® Wireless Wi-Fi® Link 4965AGN This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE An adhoc mode is available in Ch1-Ch11(802.11b/g), An Infrastructure mode is available in Ch1-Ch11 (802.11b/g) Ch36,40,44,48,52,56,60,64,149,153,157,161,165 (802.11a).
Bluetooth® Wireless Technology Interoperability Bluetooth® Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ❖ ❖ Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group. Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special Interest Group.
Approved Countries/Regions for use (Bluetooth® wireless technology) Bluetooth® Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
In some situations or environments, the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include: ❖ Using the equipment with Bluetooth wireless technology on board airplanes, or ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful.
The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations. Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery. Optical Drive Safety Instructions This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT.
Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2009 by Toshiba America Information Systems, Inc. All rights reserved. Export Administration Regulation This document contains technical data that may be controlled under the U.S.
Trademarks Satellite, ConfigFree, and eco utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Atheros is a registered trademark of Atheros Communications, Inc. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license.
Contents Introduction................................................................................ 42 This guide ...............................................................44 Safety icons ............................................................45 Other icons used...............................................45 Your computer’s features and specifications ....46 Other documentation ..............................................46 Service options ....................................................
Contents 35 Turning on the power .......................................55 Setting up your software...................................56 Registering your computer with Toshiba ................56 Adding optional external devices.............................56 Adding memory (optional) ......................................57 Installing a memory module .............................57 Removing a memory module............................62 Checking total memory .....................................
Contents Using and configuring Hibernation mode .........92 Using and configuring Sleep mode ...................94 Closing the display panel ..................................97 Customizing your computer’s settings....................97 Caring for your computer........................................97 Cleaning the computer ......................................97 Moving the computer........................................98 Using a computer lock ......................................
Contents 37 Inserting an optical disc (tray-type drive) .......113 Playing an audio CD........................................114 Playing optical media ......................................114 Recording optical media .................................115 Removing a disc with the computer on (tray-type drive) ...................................115 Removing a disc with the computer off (tray-type drive)...................................116 Caring for optical discs ..................................
Contents Disposing of used batteries ..................................133 Traveling tips ........................................................134 Chapter 4: Exploring Your Computer’s Features...................135 Exploring the desktop ...........................................135 Finding your way around the desktop .............136 Setting up for communications.............................138 Connecting your computer to a network .........139 Connecting a modem to a telephone line ........
Contents 39 TOSHIBA Application Installer...............................156 Setting passwords ................................................157 Using an instant password..............................157 Using a supervisor password..........................158 Using a user password ...................................159 Deleting a user password................................160 TOSHIBA Face Recognition Utility.........................161 TOSHIBA PC Diagnostic Tool Utility......................
Contents Chapter 6: If Something Goes Wrong....................................183 Problems that are easy to fix ................................183 Problems when you turn on the computer............184 The Windows® operating system is not working...........................................................187 Using Startup options to fix problems ............188 Internet problems ...........................................189 The Windows® operating system can help you ...................................
Contents 41 Appendix A: Hot Keys/TOSHIBA Cards ................................. 214 Hot Key Cards .......................................................214 Using the Hot Key Cards .................................215 Application Cards..................................................216 Using the Application Cards............................217 Card Case........................................................218 Hot key functions ..................................................218 Volume Mute ........
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba computer, your work and entertainment can accompany you wherever you go. Your computer model may be ENERGY STAR® qualified. If the model you purchased is qualified, it is labeled with the ENERGY STAR® logo on the computer and the following information applies.
Introduction 43 According to the EPA, a computer meeting the new ENERGY STAR® specifications will use between 20% and 50% less energy depending on how it is used. If all U.S. household and businesses replaced old computers with new ENERGY STAR® qualified models, we would save more than $1.8 billion in energy costs over the next five years and avoid greenhouse gas emissions equivalent to more than 2.7 million cars.
Introduction This guide NOTE The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at pcsupport.toshiba.com.
Introduction Safety icons 45 Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Introduction Other documentation Your computer’s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series. Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide.
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information.
Getting Started Selecting a place to work To keep your computer in prime operating condition, protect your work area from: ❖ Dust, moisture, and direct sunlight. ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters. ❖ Extreme heat, cold, or humidity.
Getting Started Selecting a place to work ❖ ❖ 49 Avoid prolonged physical contact with the underside or surface of the computer. Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injury to skin. Read the “Avoid extended contact between computer base/palm rest and skin” section in the “Instruction Manual for Safety and Comfort” that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer.
Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Getting Started Connecting to a power source NOTE 51 Please handle your computer carefully to avoid scratching or damaging the surface. Connecting to a power source Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to charge the computer’s battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly.
Getting Started Connecting to a power source To connect AC power to the computer: 1 Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. _ + 2 Plug the AC adaptor cord into the DC-IN on the side of the computer.
Getting Started Charging the main battery 53 The computer’s main battery light gives you an indication of the main battery’s current charge: NOTE ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully charged ❖ Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet ❖ Flashes amber when the main battery charge is low and it is time to recharge the
Getting Started Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel 1 Facing the front of the computer, locate the center of the display panel. 2 Gently raise the panel. 3 Adjust the display to a comfortable viewing angle.
Getting Started Using the computer for the first time 55 Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using highprecision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology. Over a period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate.
Getting Started Registering your computer with Toshiba Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely. NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions.
Getting Started Adding memory (optional) 57 Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today’s popular applications. You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software.
Getting Started Adding memory (optional) NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. If the computer is on, begin at step 1; otherwise, skip to step 3. 1 Click Start. Start button Shut down button (Sample Image) Shut down button 2 Click the Shut down button in the lower-right corner of the Start menu.
Getting Started Adding memory (optional) 6 59 Using a small Phillips screwdriver, loosen the captive screws that secure the memory module slot cover. Front of computer (Sample Illustration) Removing the memory module slot cover 7 Remove the memory module slot cover. 8 Place the screws and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module.
Getting Started Adding memory (optional) NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. 11 Pick up the memory module by its sides, avoiding any contact with its connector.
Getting Started Adding memory (optional) 13 Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module. If the latches and cutouts do not line up correctly, repeat steps 12-13.
Getting Started Adding memory (optional) 16 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: ❖ ❖ ❖ ❖ Never cover your computer or AC adaptor with any object.
Getting Started Adding memory (optional) 63 Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of the above cases, the Sleep configuration will not be saved.
Getting Started Adding memory (optional) 3 Gently lift the memory module to a 30-degree angle and slide it out of the slot. Slot A Slot B Front of computer (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screws. 5 Re-insert the main battery. For more information on inserting the main battery, see “Inserting a charged battery” on page 130. 6 Turn the computer right side up.
Getting Started Recovering the Internal Storage Drive 7 Reconnect the cables. 8 Restart the computer. 65 TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: ❖ Click Start, Control Panel, System and Security, and then System. The System window appears. Installed memory (RAM) is displayed below the System heading.
Getting Started Recovering the Internal Storage Drive Recovery option Description Recover to a custom size partition This option allows you to specify a custom size for the C: partition and then restores your C: drive to its outof-box state. Note: With this option, any changes you made to the C: drive and any other drive partitions you may have created are deleted. See “Recovering to a custom size partition” on page 69.
Getting Started Recovering the Internal Storage Drive NOTE 67 During the recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. You can recover the original factory image (returning the computer to its out-of-box state) using the utilities stored on your computer’s internal storage drive or using recovery DVDs/media, if you have created such media. To recover using the first method, follow the procedure below.
Getting Started Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 6 The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state.
Getting Started Recovering the Internal Storage Drive 7 69 Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding. 8 Click Next to begin the recovery. When the process is complete, a message displays indicating that the internal storage drive has been recovered. 9 Press any key on the keyboard to restart the computer.
Getting Started Recovering the Internal Storage Drive 4 A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next.
Getting Started Recovering the Internal Storage Drive 6 71 The Recovery of Factory Default Software screen appears. Select Recover to a custom size portion. (Sample Image) Recovery of Factory Default Software screen 7 Use the on-screen arrow buttons in The size of drive C: field to set the partition size. 8 Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding.
Getting Started Recovering the Internal Storage Drive You can recover the C: drive without affecting other partitions by either using the utilities stored on your computer’s internal storage drive or by using recovery DVDs/media, if you have created such media. To recover using the first method, follow the procedure below. To recover using the second method, see “Restoring from recovery DVDs/media” on page 75.
Getting Started Recovering the Internal Storage Drive 5 73 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 6 The Recovery of Factory Default Software screen appears. Select Recover without changing the hard drive partitions. (Sample Image) Recovery of Factory Default Software screen 7 Click Next.
Getting Started Recovering the Internal Storage Drive 8 Click Next to begin the recovery. When the process is complete, a message displays, indicating that the C: drive has been recovered. 9 Press any key on the keyboard to restart the computer.
Getting Started Recovering the Internal Storage Drive 75 Restoring from recovery DVDs/media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery. NOTE During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor.
Getting Started Erasing the Internal Storage Drive 8 9 Select one of the following options: ❖ Recover to out-of-box state—If you want to recover the original factory image (returning the computer to its outof-box state). ❖ Recover without changing the hard drive partitions— If you want to recover the C: partition only, leaving other partitions you may have created intact.
Getting Started Erasing the Internal Storage Drive ❖ 77 To access the Recovery Wizard on your recovery DVDs/media: Insert the first recovery DVD into the optical drive and power on the computer. When the initial screen displays, press F12. Using the arrow keys, select the DVD option on the boot menu and then press Enter. Select Toshiba Recovery Wizard, and then click Next. 2 Select Erase the hard disk and then click Next.
Getting Started Checking the internal storage drive operating status Checking the internal storage drive operating status After restoring your internal storage drive, you can check its status as follows: 1 Click Start. 2 Right-click Computer. 3 Select Manage. 4 Click Disk Management. 5 Highlight the internal storage drive in the Volume list to display its status in the lower portion of the screen.
Getting Started Using the TouchPad™ ❖ 79 Zoom out to see more information at once TouchPad™ Secondary control button Primary control button (Sample Illustration) The TouchPad and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE To: The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the TouchPad or move a mouse connected to your computer.
Getting Started Using the TouchPad™ To: Do the following: Open or activate an 1 item 2 Right-click an item Example: Move the pointer to the item you want to open/activate. Do one of the following: ❖ Tap the TouchPad twice in rapid succession OR (Sample illustration) ❖ Press and release the primary Tap twice to open control button twice in rapid succession 1 Move the pointer to the item you want to right-click. 2 Press and release the secondary control button. This feature varies by program.
Getting Started Using the TouchPad™ To: Do the following: Scroll continuously 1 (Circular scrolling) 2 3 4 81 Example: Begin scrolling vertically or horizontally by sliding your finger along the right or bottom edge of the TouchPad as described above. Without lifting your finger from the TouchPad, start moving your finger in a (Sample illustration) circular motion on the TouchPad. Circular scrolling (vertically) To scroll in the opposite direction, reverse the direction of the circular motion.
Getting Started Using external display devices accidental light touches or taps on the TouchPad may select an item or text on the screen, and potentially the item or text may be replaced by the next character you type. ❖ Temporarily disable the TouchPad, so that it does not respond to touch or button presses while you type. See “Disabling or enabling the TouchPad™” on page 82. ❖ Disable the tapping feature.
Getting Started Using external display devices 83 HDMI™ Out port* RGB (Monitor) port *Available on certain models (Sample Illustration) Video ports Connecting the display device If you are connecting a television or other video display device to the computer’s HDMI™ Out port, refer to “Connecting an HDMI™-compatible television or VCR/DVD player” on page 83. Selecting video cables To connect a device to the HDMI™ Out port, you must purchase an HDMI cable.
Getting Started Using external display devices ❖ Use a TV remote control to launch, operate and close applications on your computer. ❖ Turn on a TV when the HDMI output is selected using the Fn+F5 key. ❖ Switch the video output (HDMI or LCD) when executing certain desktop icons. ❖ Enable/Disable the HDMI-CEC function on the computer. For more detailed HDMI-CEC information visit pcsupport.toshiba.com.
Getting Started Using an external keyboard 85 This hot key cycles through the settings in the following order: ❖ Built-in display only ❖ Built-in display and external monitor simultaneously ❖ External monitor only ❖ TV (or other external video device) only ❖ External monitor and TV simultaneously ❖ Built-in display and TV (or other external video device) simultaneously ❖ Built-in display and external monitor (extended desktop) ❖ Built-in display and TV (extended desktop) ❖ External monit
Getting Started Using a mouse Using a mouse You may want to use a mouse instead of the computer’s built-in TouchPad™. You can use a USB-compatible mouse. Connecting a printer NOTE Your printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed by the printer manufacturer, the printer may not function correctly. Read the documentation that came with your printer.
Getting Started Turning off the computer 87 Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time. You only need to set up the printer once. 1 Click Start, Control Panel, Hardware and Sound, and then under Devices and Printers, click Add a printer.
Getting Started Turning off the computer Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Shut down, Hibernate, and Sleep. Each option has its advantages. ❖ Use the Shut down or Hibernate command if you will not be using the computer for several days or if you must turn off your computer. You must turn off your computer in order to upgrade your computer’s internal hardware (such as memory).
Getting Started Turning off the computer 89 For information on how to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page 92. Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off.
Getting Started Turning off the computer Using the Shut down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. To turn off your computer using the Shut down command: 1 Click Start. Start button Shut down button (Sample Image) Shut down button 2 Click the Shut down button in the lower-right corner of the Start menu.
Getting Started Turning off the computer 3 91 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen 5 Select the options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.
Getting Started Turning off the computer Restarting your computer To start the computer up again, press the power button until the ON/OFF light glows white. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring Hibernation mode To turn off the computer using the Hibernation command: 1 Click Start, and then click the arrow next to the Shut down button in the lower-right corner of the Start menu.
Getting Started Turning off the computer 3 93 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen 5 Select Hibernate for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.
Getting Started Turning off the computer 6 Click Apply. 7 Click OK. Once the computer is configured, you can place it into Hibernation mode by either pressing the power button or closing the display panel, depending on the Hibernation options set. Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the ON/OFF light glows white. The computer returns to the screen(s) you were using.
Getting Started Turning off the computer 95 Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Sleep mode. To use any of these methods, you first need to enable them using the Power Options feature. 1 Click Start, Control Panel, System and Security, and then Power Options. The Power Options window appears.
Getting Started Turning off the computer 4 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 5 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings tab of Power Options screen 6 Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power.
Getting Started Customizing your computer’s settings 97 Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the ON/OFF light glows white. The computer returns to the screen(s) you were using. If you place the computer in Sleep mode by closing the display panel, you can start it again by opening the display panel. Closing the display panel After you have turned off the computer, close the display panel to keep dust and dirt out of the computer.
Getting Started Caring for your computer Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive and optical drive indicator lights stop glowing) and all external peripheral cables are disconnected. Do not pick up the computer by its display panel or by the back. Doing so could damage the system. Using a computer lock You may want to secure your computer to a heavy object such as your desk.
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy. For more information, see “Data and system configuration backup in the Windows® operating system” on page 205.
Learning the Basics Using the keyboard 101 Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page. ❖ The lowercase letter l (el) and the number 1 are not interchangeable. ❖ The uppercase letter O and the number 0 are not interchangeable.
Learning the Basics Using the keyboard F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, Fn + F9 turns the TouchPad™ ON/OFF. For more information, see “Hot key functions” on page 218.
Learning the Basics Starting a program 103 Using the overlay to type numeric data The keys with the numbers on their right front are the numeric overlay keys. To turn the numeric overlay on, press Fn and F11 simultaneously. The numeric overlay light glows when the numeric overlay is on. To disable the numeric overlay, hold down the Fn key and press F11 again. The numeric overlay light goes out.
Learning the Basics Starting a program Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows® WordPad program as an example: 1 Click Start, and then All Programs. The Windows® operating system displays the All Programs menu, which lists programs and program groups.
Learning the Basics Starting a program 4 105 In the right part of the window, double-click the folder containing the program, in this case Program Files. Windows® Explorer shows the contents of the Program Files folder on the right side of the window. 5 In the right part of the window, double-click Windows NT. 6 In the right part of the window, double-click Accessories. Windows® Explorer shows the contents of the Accessories folder on the right side of the window.
Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, diskette, flash media, or optical disc. This is one of the most important rules of computing. When you turn off the computer using the Sleep or Hibernate commands, your work should be there when you resume. Many programs offer a feature that saves documents at regular intervals.
Learning the Basics Printing your work 107 File names The Windows® operating system supports long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on the keyboard, except for these characters: \ / ? : * " > < |. File names are not case-sensitive.
Learning the Basics Backing up your work 2 Click on the arrow in the upper-left corner of your Windows®-based application to display the drop-down menu, and then click Print. The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, the range of pages and number of copies to print. 4 Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
Learning the Basics Using the optical drive 109 Restoring your work To restore information from your backup media to your internal storage drive, use the Restore option in the Windows® Backup and Restore program. Look in the online Help or your operating system documentation for information on restoring files. (Sample Image) Backup and Restore screen TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive.
Learning the Basics Using the optical drive NOTE For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power. NOTE When viewing DVD movies use the DVD Player software that came with your computer. Optical drive components The optical drive is located on the side of the computer. The Media control buttons are located above the keyboard and can be accessed when the display panel is open.
Learning the Basics Using the optical drive Manual eject hole (available on certain models)—Use if you need to release the disc tray when the power is off. Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole. Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it.
Learning the Basics Using the optical drive Handle DVDs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs, you could lose data. If the disc is dusty, clean it as described in “Caring for optical discs” on page 116. 2 With the label facing up, carefully place the disc partially into the slot until the disc stops or the drive starts pulling the disc in.
Learning the Basics Using the optical drive 113 Inserting an optical disc (tray-type drive) (Available on certain models) To insert an optical disc into the drive: 1 Make sure the computer is turned on. The drive will not open if the computer’s power is off. 2 Make sure the drive’s in-use indicator light is off. 3 Press the drive’s eject button. The disc tray slides partially out of the drive. 4 Grasp the tray and pull it fully open.
Learning the Basics Using the optical drive 7 Gently press the disc onto the center spindle until it clicks into place. Handle DVDs and CDs carefully, making contact only with the center hole and edge. Do not touch the surface of the disc. Do not stack discs. If you incorrectly handle the discs, you could lose data. 8 Make sure the disc is completely on the spindle and is lying flat on the tray. If you insert the disc incorrectly, it may jam the drive.
Learning the Basics Using the optical drive 115 If your disc does not run using this method, try using an application that is associated with the media on the disc. For example, if it is a music CD, open Windows Media® Player and use it to select and then play the CD. For other types of media, use the associated software to open the files on the disc.
Learning the Basics Toshiba’s online resources 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Removing a disc with the computer off (tray-type drive) To remove a disc with the computer turned off: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to press the manual eject button.
Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba.
Mobile Computing Running the computer on battery power Battery Notice Battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components. Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage.
Mobile Computing Charging batteries 119 Power management Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes. Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration.
Mobile Computing Charging batteries Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
Mobile Computing Monitoring main battery power 121 To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.
Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ), the ON/OFF light ( ), and the power button light (near the upper-left corner of the keyboard). When the ON/OFF light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command).
Mobile Computing Monitoring main battery power 123 Move the pointer over the power icon in the notification area, see “Finding your way around the desktop” on page 136 for more information on the notification area. A pop-up message displays the remaining battery power as a percentage. With repeated discharges and recharges, the battery’s capacity gradually decreases. A frequently used older battery does not power the computer for as long as a new battery, even when both are fully charged.
Mobile Computing Monitoring main battery power To change the default notification settings: 1 Click Start, Control Panel, System and Security, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Battery to display the battery options.
Mobile Computing Monitoring main battery power 125 There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows® power-saving option plans These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery.
Mobile Computing Monitoring main battery power 2 Select an appropriate plan for your work environment or create your own custom plan. 3 Click Create a power plan in the left pane to set up a new plan. NOTE 4 To edit a plan or to edit advanced settings, continue to the following steps. Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings.
Mobile Computing Using the TOSHIBA eco power plan 2 127 While continuing to press Fn, press F2 until you select the desired Power Plan. The Power Plan options are: eco and Balanced. 3 Release the Fn key. The hot key card disappears. You are now in the selected mode. Using the TOSHIBA eco power plan This computer is equipped with the Toshiba eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance.
Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object. This could cause serious injury or fire, and could also damage the battery pack and computer.
Mobile Computing Changing the main battery 5 129 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity. If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position.
Mobile Computing Taking care of your battery 131 4 Turn the computer right side up. 5 Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page 128. 6 Restart the computer. Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life.
Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps below: 1 Turn off the computer’s power. 2 Disconnect the AC adaptor and turn on the computer’s power. If it does not turn on, go to step 4.
Mobile Computing Disposing of used batteries 133 Disposing of used batteries The life of a battery pack depends on usage. When the battery pack needs replacing, the main battery light flashes amber shortly after you have fully recharged the battery. You must discard a battery if it becomes damaged. Never attempt to dispose of a battery pack by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven).
Mobile Computing Traveling tips Notice regarding CR coin cell batteries, applicable to California, U.S.A. only: Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ Traveling tips The environmental precautions listed in “Selecting a place to work” on page 47, also apply while traveling. ❖ Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. ❖ Always travel with the computer in a carrying case.
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the Windows® operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system.
Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area (Sample Image) Windows® operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Exploring Your Computer’s Features Exploring the desktop 137 Your desktop may contain other icons depending on your configuration. See Windows® online Help for more specific information on each icon and how to use it.
Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example modem/ Wi-Fi®/LAN, etc.
Exploring Your Computer’s Features Setting up for communications 139 Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports. Accessing a network To access a network: ❖ At the office, connect an Ethernet cable to the Network port (RJ45) on your computer. For specific information about connecting to the network, consult your network administrator.
Exploring Your Computer’s Features Setting up for communications ❖ Communicate with your office’s local area network (LAN) or larger corporate wide area network (WAN) For specific information about connecting to a LAN or WAN, consult your network administrator. ❖ Send a fax directly from your computer Before you can communicate using the modem, you need to connect it to a telephone line.
Exploring Your Computer’s Features An overview of using the Internet 141 Now you are ready to send a fax or use the modem to connect to an online service or the Internet.
Exploring Your Computer’s Features An overview of using the Internet Connecting to the Internet To connect to the Internet, you need: ❖ A modem and telephone line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet. 1 Connect your computer’s modem (available on certain models) to a telephone line.
Exploring Your Computer’s Features An overview of using the Internet ❖ 143 Internet chat rooms A chat room is a Web site that offers a place where people with similar interests and ideas communicate in real-time, one-onone or in groups, by typing messages which are instantly viewed by others on their computer screens.
Exploring Your Computer’s Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer’s internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built-in speakers, headphones, or external speakers. Recording sounds You may record sounds using the computer’s internal microphone (available on certain models) or by connecting an optional external microphone.
Exploring Your Computer’s Features Using the Web Camera 145 TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer. To play back sound files through external speakers or headphones: 1 Locate the headphone jack on the computer. 2 Using any necessary adapters, plug the cable from the headphones or external speakers into the headphone jack.
Exploring Your Computer’s Features Using an ExpressCard® Using an ExpressCard® The ExpressCard®slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on. Inserting an ExpressCard® Before you insert an ExpressCard®, refer to the documentation that comes with the card to see if you need to do anything before you insert it.
Exploring Your Computer’s Features Using the Memory card reader 3 147 Gently press the ExpressCard inward to release it. The ExpressCard pops out slightly. 4 Grasp the edges of the ExpressCard and slide it out of the slot. (Sample Illustration) Removing an ExpressCard Using the Memory card reader The Memory card reader supports the use of Memory Stick®, Memory Stick PRO™, Secure Digital™ (SD™), MMC® (MultiMediaCard®) or xD-Picture Card™ media.
Exploring Your Computer’s Features Using the Memory card reader Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
Exploring Your Computer’s Features Using the eSATA/USB combo port 149 Do not remove memory media while data is being written or read. Even when the Windows® message “copying...” disappears, writing to the media might still be in progress and your data could be destroyed. Wait for the indicator light to go out. Using the eSATA/USB combo port Your computer includes an eSATA/USB combo port, which can be used with both eSATA (external Serial Advanced Technology Attachment) devices and USB devices.
Chapter 5 Utilities Your computer includes several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain certain system details, set additional options, or change default options. These utilities are described in this chapter. NOTE 150 The utilities described in this chapter, and the icons shown in the sample images are applicable only if the related utility is available on your system.
Utilities TOSHIBA Assist ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ Fingerprint Authentication Utility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor ❖ ConfigFree® 151 TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist.
Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Bluetooth® Settings (Sample Image) TOSHIBA Assist window – Connect tab
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab 153
Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab
Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Accessibility ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA eco Utility™ ❖ USB Sleep and Charge Utility (Sample Image) TOSHIBA Assist window – Optimize tab 155
Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install.
Utilities Setting passwords 157 Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ NOTE An instant password—Secures your open programs and files when leaving the computer temporarily.
Utilities Setting passwords Using a supervisor password A supervisor password prevents other users from changing hardware configuration options. Setting a supervisor password If you choose to set a supervisor or user password, Toshiba strongly recommends that you save your password in a location where you can later access it should you not remember it. Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Utilities Setting passwords 6 159 Click OK. The supervisor password utility dialog box appears. 7 Select Able to run HWSetup or Unable to run HWSetup and then Click OK. 8 Restart the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon.
Utilities Setting passwords To register a password for the power-on password functions: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Registered. 5 Enter your password, and then enter it again to verify. 6 Click OK. 7 Click OK to exit.
Utilities TOSHIBA Face Recognition Utility 161 TOSHIBA Face Recognition Utility Your computer may come with the TOSHIBA Face Recognition utility. This utility provides another way to log on to your computer. NOTE For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Windows® passwords. To ensure the security of your system use your established Windows® passwords to log on. Please refer to the online help file to learn more about this utility and what it offers.
Utilities TOSHIBA PC Diagnostic Tool Utility TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem.
Utilities TOSHIBA HDD Protection Utility 163 TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery power operation.
Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click Start, Control Panel, Hardware and Sound, and then under Devices and Printers, click Mouse, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears.
Utilities TOSHIBA Hardware Setup 165 TOSHIBA Hardware Setup TOSHIBA Hardware Setup is the Toshiba configuration management tool available through the Windows® operating system. To access it: ❖ Click Start, All Programs, TOSHIBA, Utilities, and then HWSetup, or click the TOSHIBA Hardware Settings icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA HWSetup screen appears.
Utilities TOSHIBA Hardware Setup ❖ Button Setting—Lets you set the conditions for the power button and/or the other buttons. (Sample Image) TOSHIBA HWSetup screen - Button Setting tab options ❖ NOTE Display—Allows you to change the default settings for the built-in display When the computer restarts, it remembers the last configuration. If data does not appear on the display you are using after starting in Sleep Mode, press Fn + F5.
Utilities TOSHIBA Hardware Setup ❖ 167 Illumination—Turns the panel LED lights on and off (available on certain models) (Sample Image) TOSHIBA HWSetup screen - Illumination tab options ❖ Password—Allows you to set a user password ❖ USB—Allows you to enable or disable USB Legacy Emulation
Utilities USB Sleep and Charge Utility USB Sleep and Charge Utility This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” It also displays the remaining battery capacity. Starting the USB Sleep and Charge Utility To start this utility click Start, All Programs, TOSHIBA, Utilities, and then USB Sleep and Charge.
Utilities USB Sleep and Charge Utility NOTE 169 ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC 5V).
Utilities USB Sleep and Charge Utility Enabling USB Sleep and Charge This utility can be used to enable or disable the “USB Sleep and Charge function” group. Check the check box for the group to enable the “USB Sleep and Charge function” for the USB port assigned to that group. In the default state, the group is disabled. Power supply mode settings There are several "USB Sleep and Charge function" modes. The default setting is Mode 4.
Utilities TOSHIBA Zooming Utility 171 TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in/out hot keys (see “Zoom (Display resolution)” on page 228).
Utilities TOSHIBA Button Support TOSHIBA Button Support TOSHIBA Button Support allows you to customize the Mute and Media buttons. These buttons are located on the system control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears. (Sample Image) TOSHIBA Button Support screen 2 Under Button Name, select the button whose function is to be customized.
Utilities TOSHIBA Accessibility 173 TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the Fn key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the Fn key a sticky key, meaning you can press it once, release it, and then press a function key to activate the hot key function.
Utilities Fingerprint Authentication Utility Fingerprint Authentication Utility (Available on certain models) The fingerprint authentication utility (available on certain models) can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint authentication utility can also be used for user logon. The user’s fingerprint is read; if the system recognizes the fingerprint, the user is automatically logged on.
Utilities Fingerprint Authentication Utility 175 The Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies the fingerprint of user B (who is already enrolled), the utility recognizes the fingerprint and switches the users. If your system supports power-on security, existing fingerprint samples can be used also for power-on authentication.
Utilities Fingerprint Authentication Utility Observe the following to improve the fingerprint recognition success rate. ❖ Enroll two or more fingers. ❖ Enroll additional fingers if recognition failure occurs often using enrolled fingers. ❖ Check your finger condition. Changed conditions, such as injured, rough, extremely dry, wet, soiled, dirty, oily, soaked or swollen fingers, may lower the recognition success rate.
Utilities TOSHIBA eco Utility™ 177 TOSHIBA eco Utility™ The Toshiba eco utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the Toshiba eco utility™, do one of the following: ❖ Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA eco Utility. ❖ Double-click the TOSHIBA eco Utility icon in the notification area.
Utilities TOSHIBA Service Station TOSHIBA Service Station The TOSHIBA Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The TOSHIBA Service Station will alert you when updates are available, and you can then choose to install the updates if you wish.
Utilities ConfigFree® 179 The TOSHIBA PC Health Monitor software does not extend or modify Toshiba's obligations under its standard limited warranty in any way. Toshiba's standard limited warranty terms and limitations apply. ConfigFree® All references to Bluetooth® in this section are applicable only if Bluetooth® is available on your system. NOTE ConfigFree® is a set of utilities that makes it easy to control communication devices and network connections.
Utilities ConfigFree® ❖ NOTE Click the ConfigFree icon then click the desired utility. in the notification area, and If your computer is not connected to a network, the ConfigFree icon in the notification area is displayed with an “X.” ConfigFree® Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer.
Utilities ConfigFree® 181 Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree® profiles are useful for easily switching network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you visit a client company occasionally, for example, you can set up a profile to match that environment and connect to the network.
Utilities ConfigFree® 3 Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard.
Chapter 6 If Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
If Something Goes Wrong Problems when you turn on the computer 2 Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. 3 Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining programs one by one by selecting the program name, then End Task. To power off your computer: 1 Click Start.
If Something Goes Wrong Problems when you turn on the computer 185 The computer starts but when you press a key nothing happens. Verify that the active program accepts text input. Try clicking your mouse on an area where you can type text and try typing again. Your computer may be in Sleep mode and have a software or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously.
If Something Goes Wrong Problems when you turn on the computer The computer displays the Non-System disk or disk error message. Make sure there is no diskette in the optional external diskette drive. If there is a diskette in the drive, remove it and press any key to continue. If pressing any key does not work, press Ctrl, Alt, and Del. The Windows® Logon screen appears.
If Something Goes Wrong ® The Windows operating system is not working 5 187 Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket. The labels on the bottom of the computer and the AC adaptor show the specifications for voltage ("V") and current ("A") for each device.
If Something Goes Wrong The Windows® operating system is not working Using Startup options to fix problems If the operating system fails to start properly, you may have to change your system’s configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the Startup menu: 1 Restart your computer. 2 Press F8 when your computer starts and before Windows® starts loading.
If Something Goes Wrong ® The Windows operating system is not working 189 Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the Internet. They include: network speed, network conditions, time of day (when everyone else is surfing, your access can be slow) and popularity of the sites you are trying to access. If accessing a particular site is very slow, try later. My browser cannot find the URL address I typed in.
If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable. Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them.
If Something Goes Wrong Memory problems 191 Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: 1 Click Start, and then click the Shut down button in the lower-right corner of the Start menu. The computer shuts down completely. 2 Remove the memory module, following the instructions in “Removing a memory module” on page 62.
If Something Goes Wrong Power and the batteries If the AC power light still does not come on, check that the wall outlet is working properly by plugging in a lamp or other appliance. The AC adaptor and power cord/cable work correctly, but the battery will not charge. The battery does not charge while the computer is consuming full power. Try turning off the computer. The battery may not be inserted correctly in the computer.
If Something Goes Wrong Keyboard problems 193 Keyboard problems If, when you type, strange things happen or nothing happens, the problem may be related to the keyboard itself. The keyboard produces unexpected characters. A keypad overlay may be on. If the numlock light or cursor control overlay light is on, press Fn + F10 to turn off the cursor control overlay light, or Fn + F11 to turn off the numlock light.
If Something Goes Wrong Display problems If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor’s power cord/cable is firmly plugged into a working power outlet. ❖ Check that the cable connecting the external monitor to the computer is firmly attached. ❖ Try adjusting the contrast and brightness controls on the external monitor. ❖ Press Fn and F5 simultaneously to make sure the display priority is not set for the built-in screen.
If Something Goes Wrong Disk or storage drive problems 195 Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using highprecision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology.
If Something Goes Wrong Disk or storage drive problems 6 7 You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors Click Start. Error-checking tests and repairs the storage drive. Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented. Run Disk Defragmenter. To do this, click Start, All Programs, Accessories, System Tools, and then Disk Defragmenter.
If Something Goes Wrong Optical drive problems (tray-type drive) 197 Optical drive problems (tray-type drive) You cannot access a disc in the drive. If the optical drive is an external drive, make sure that the drive’s cable is properly connected to the computer. Make sure the tray that holds the optical disc is closed properly. Press gently until it clicks into place. Open the tray and remove the disc. Make sure the tray is clean. Any dirt or foreign object can interfere with the laser beam.
If Something Goes Wrong Sound system problems The disc will not come out of the drive when you click the eject button on the screen. Press the button on the optical drive itself. For additional information see “You press the disc eject button, but the drive tray does not slide out.” on page 197. Sound system problems No sound is coming from the computer’s speakers. Adjust the volume control. Try pressing Fn + Esc to see if volume mute is disabled.
If Something Goes Wrong ExpressCard® problems 199 Resolving ExpressCard® problems Here are some common problems and their solutions: The slot appears to be dead. ExpressCards® that used to work no longer work. Check the ExpressCard® status: 1 Click Start, Control Panel, System and Security, and then under System, click Device Manager. 2 Double-click the appropriate ExpressCard, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc.
If Something Goes Wrong Printer problems Hot swapping (removing one ExpressCard® and inserting another without turning the computer off) fails. Follow this procedure before you remove an ExpressCard®: 1 Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware icon. 2 Click Eject [device name] for the device you want to remove. The Safe To Remove Hardware message appears. 3 Remove the device.
If Something Goes Wrong Modem problems 201 Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in “Setting up a printer” on page 87 or in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the computer back on.
If Something Goes Wrong Wireless networking problems Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi®) networking. The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please see Windows® Help and Support or contact your computer technician.
If Something Goes Wrong DVD operating problems To enable or disable wireless communication, use the Hot Key Fn+F8. For more information see “Hot Keys/TOSHIBA Cards” on page 214. NOTE ❖ 203 Use IPCONFIG to verify that the computer has a useful IP address—one other than the private address of 169.254.xxx.xxx assigned by Windows®. 1 Click Start to open the Start menu. 2 Type Cmd in the Search programs and files field. 3 Enter IPCONFIG /ALL and press Enter.
If Something Goes Wrong Develop good computing habits 3 Use the DVD Player software that came with your computer to view DVD movies. 4 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 5 Verify that your computer recognizes your optical drive by clicking Start, and then Computer. The optical drive should appear in the list.
If Something Goes Wrong Develop good computing habits 205 On a regular basis, back up the information stored on your internal storage drive. Use Windows® to back up files, or the entire computer, to an optical disc, or external hard disk. Here are some ways you can do this: ❖ Use the Windows® operating system to back up files or your entire computer to an optical disc, or external hard disk. ❖ Copy files to a rewritable external storage device.
If Something Goes Wrong Develop good computing habits Saving system configuration with restore points The System Restore feature of the Windows® operating system quickly creates restore points—‘snapshots’ of your Windows® operating system configuration—and saves them for later recall.
If Something Goes Wrong Develop good computing habits NOTE 207 This list may contain restore points that you did not create. Restore points labeled System Checkpoint were automatically created by the Windows® operating system. Other restore points may have been created automatically by applications when they were installed. 3 If you selected Choose a different restore point in step 2, select the restore point you want to use, and then click Next.
If Something Goes Wrong Develop good computing habits 4 Click Back up your computer under the System and Security heading. Follow the on-screen instructions to back up your files. For more help, click Start, Help and Support, and search for “back up files.” General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.
If Something Goes Wrong Develop good computing habits 209 2 Create a restore point. 3 Install one item of hardware or software. 4 Restart the Windows® operating system. 5 Use the new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications, etc.) are working correctly, and verify that important devices are still functioning.
If Something Goes Wrong If you need further assistance The eSATA device is not recognized from Sleep or Hibernation mode. A connected eSATA device may not be recognized if it is connected to the computer’s eSATA/USB combo port while the computer is in Sleep or Hibernation mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on.
If Something Goes Wrong Other Toshiba Internet Web sites 211 Contacting Toshiba If you still need help and suspect that the problem is hardwarerelated, Toshiba offers a variety of resources to help you. Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com.
If Something Goes Wrong Toshiba’s worldwide offices Toshiba’s worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia Canada Toshiba Canada Ltd. 191 McNabb Street Markham, Ontario L3R - 8H2 Canada France Toshiba Systèmes (France) S.A. 7, Rue Ampère; B. P.
If Something Goes Wrong Toshiba’s worldwide offices United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States 213 The Rest of Europe Toshiba Europe (I.E.) GmbH Hammfelddamm 8 D-4-1460 Neuss Germany For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.
Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖ Lock (Instant security) ❖ Power Plan ❖ Sleep ❖ Hibernation ❖ Output (Display switch) ❖ Brightness control ❖ Wireless ❖ TouchPad ❖ Zoom (Display resolution) 214 5.375 x 8.
Hot Keys/TOSHIBA Cards Hot Key Cards 215 Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the Fn key. NOTE Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen.
Hot Keys/TOSHIBA Cards Application Cards Application Cards The Application Cards are used to launch these applications: TOSHIBA Assist For more information, refer to “TOSHIBA Assist” on page 151. TOSHIBA HDD Protection utility For more information, refer to “TOSHIBA HDD Protection Utility” on page 163. PC Diagnostic Tool utility For more information, refer to “TOSHIBA PC Diagnostic Tool Utility” on page 162. ConfigFree utility For more information, refer to “ConfigFree®” on page 179.
Hot Keys/TOSHIBA Cards Application Cards NOTE 217 Not all functions are supported on all models. Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. “stacked” Card (Sample Image) TOSHIBA Card display 2 Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.
Hot Keys/TOSHIBA Cards Hot key functions Card Case The Card Case feature allows you to choose which cards appear in the Application Card display (see “Using the Application Cards” on page 217). To use the Card Case: 1 Click Start, All Programs, TOSHIBA, Utilities, and then Settings for Flash Cards. (Sample Image) Enabling and Disabling Application Cards 2 Click the Open cards case button. 3 The Card Case displays two rows of Cards.
Hot Keys/TOSHIBA Cards Hot key functions 219 Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. or Fn + Selecting this Card or pressing the hot key displays the following options: (Sample Image) Volume Mute options ❖ To enable mute, select . ❖ To disable mute, select . 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖ To enable lock, select ❖ To cancel, select . . The Fn + F1 hot key function activates instant security. The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer. 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions 221 Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. or Fn + The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window. Selecting this Card or pressing the hot key displays the currently selectable power plans: (Sample Image) Power Plan options Cycle through the power plans, then select the desired power plan. 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see “Using and configuring Sleep mode” on page 94. or Fn + Selecting this Card or pressing the hot key displays the following options: (Sample Image) Sleep options ❖ To enable Sleep mode, select ❖ To cancel, select 5.375 x 8.375 ver 2.3 . .
Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. or Fn + If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page 92. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Hibernation options ❖ To enable Hibernation mode, select ❖ To cancel, select 5.375 x 8.375 ver 2.3 . .
Hot Keys/TOSHIBA Cards Hot key functions Output (Display switch) or This TOSHIBA Card or hot key cycles through the poweron display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode). NOTE Fn + Some modes are only available with the appropriate device attached and turned on.
Hot Keys/TOSHIBA Cards Hot key functions 225 Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. NOTE Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended desktop mode (Built-in Display and External Monitor, or Built-in Display and TV). In extended desktop mode, the image is split into two sides, one side per display device. To swap sides, select Swap Image Display.
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: or ❖ Wi-Fi® enabled—Enables just the Wi-Fi® module. ❖ Bluetooth®* enabled—Enables just the Bluetooth®* module. ❖ Wireless WAN/3G* enabled—Enables just the Wireless WAN/3G* module. ❖ All disabled—Disables the Bluetooth®*, Wi-Fi®, and Wireless WAN/3G* modules.
Hot Keys/TOSHIBA Cards Hot key functions 227 Disabling or enabling the TouchPad™ This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see “Using the TouchPad™” on page 78. or Fn + Selecting this Card or pressing the hot key displays the following options: (Sample Image) Disable or Enable TouchPad options ❖ To enable the TouchPad, select . ❖ To disable the TouchPad, select . 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: or Fn + [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired resolution. 5.375 x 8.375 ver 2.
Hot Keys/TOSHIBA Cards Hot key functions 229 Keyboard hot key functions Fn + This hot key turns the cursor control overlay on and off. Fn + This hot key turns the numeric overlay on and off. Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom out. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom in. 5.375 x 8.375 ver 2.
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved CSA approved United Kingdom Europe VDA approved NEMKO approved BS approved Australia AS approved 230 5.375 x 8.375 ver 2.
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide.
Glossary DOS disk operating system DPI dots per inch DSTN dual supertwist nematic DVD digital versatile (or video) disc DVD-ROM digital versatile (or video) disc read-only memory ECP enhanced capabilities port EPROM erasable programmable read-only memory eSATA external Serial Advanced Technology Attachment FAT file allocation table FCC Federal Communications Commission GB gigabyte HDD hard disk drive HDMI High-Definition Multimedia Interface HDMI-CEC High-Definition Multimedia
Glossary RFI radio frequency interference ROM read-only memory RTC real-time clock SCSI small computer system interface SD Secure Digital SDRAM synchronous dynamic random access memory SRAM static random access memory SSD Solid State Drive SVGA super video graphics adapter TFT thin film transistor USB universal serial bus URL uniform resource locator WAN wide area network www World Wide Web 233 Terms The following terms may appear in this user’s guide.
Glossary application — A computer program that you use to perform tasks of a specific type. Applications include word processors, spreadsheets, and database management systems. See also program. B backup — A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. basic input/output system (BIOS) — See BIOS. baud rate — The speed at which a communication device, such as a printer or modem, transmits information.
Glossary 235 CD — An individual compact disc. See also CD-ROM. CD-ROM (compact disc read-only memory) — A form of highcapacity storage that uses laser optics instead of magnetic means for reading data. See also CD. Compare DVD-ROM. central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information.
Glossary cursor — An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data. D default — The setting selected by a program when the user does not specify an alternative setting. device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices.
Glossary 237 document — Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also file. double-click — To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the Windows® operating system, this refers to the pointing device’s left button, unless otherwise stated. double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette).
F Glossary file — A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) — The section of a storage drive that keeps track of the location of stored files. file name — A set of characters that uniquely identifies a file within a particular folder. It consists of two parts: the actual name and the file name extension. See also file extension.
Glossary 239 Hibernation — A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off. See also Sleep, Suspend. high-density diskette — A 3.5-inch diskette that holds 1.44 MB of data. See also diskette.
Glossary liquid crystal display (LCD) — A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it. A filter over the electrodes permits only non-polarized light to pass to the surface of the display, creating light and dark pixels.
Glossary N 241 network — A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced — A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced.
Glossary Plug and Play — Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device. pointer — An icon (usually an arrow) that moves on the screen when you slide your finger across the TouchPad or move a mouse.
Glossary 243 restart — Synonymous with reboot. To reset the computer by reloading the operating system without turning the computer off. See also boot. RJ11 — A modular connector used on most U.S. telephone systems and direct-connect modems. The RJ11 connector is a 6-wire connector. ROM (read-only memory) — Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power.
Glossary system prompt — The symbol (in the MS-DOS® operating system, generally a drive letter followed by a “greater than” sign) indicating where users are to enter commands. T U TFT display — See active-matrix display. universal serial bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single allpurpose USB port. USB allows hot swapping of peripherals.
Index A AC adaptor 51 AC power (DC-IN) connecting adaptor 52 AC power light 51 Alt keys 101 Application Cards 216 audio files 144 audio features 144 B backing up files 100 backlit keyboard 103 battery Call2Recycle™ 133 changing 128 charge indicator light 53, 121 charge not lasting 192 charging 53, 120 conserving power 124 disposal 133 installing 128, 130 low charge 123 maintaining 132 monitoring power 53, 121 not charging 192 notifications 123 power plan 221 power plan hot key 126 real-time clock (RTC) 11
Index character keys 101 charging the battery 53 checking device properties 190 communications network connection 139 set up 138 compact discs handling 112 inserting 112 compact discs (slot-type drive) removing 112 computer caring for 97 cleaning 97 moving 98 non-system disk or disk error message 186 not accessing disk drives 185 running on battery power 117 setting up 50, 58 warning resume failure message 185 computer lock 98 computing tips 99 ConfigFree® 179 Connectivity Doctor 180 profile settings
Index error messages non-system disk or disk error 186 problem with display settings/ current settings not working with hardware 194 warning resume failure 185 Error-checking 195 eSATA connecting to the eSATA/USB combo port 210 eSATA/USB combo port Using 149 exploring the desktop 135 ExpressCard® checklist 198 computer stops working 199 errors 200 hot swapping fails 200 inserting 146 not recognized 200 removing 146 ExpressCard® problems 198 slot appears dead 199 external monitor not working 194 mouse 86 ex
Index CDs and DVDs 112 ExpressCards® 146 installation memory module 57 installing main battery 128, 130 memory modules 57 mouse 86 Internet bookmarked site not found 189 connecting to 142 features 142 slow connection 189 surfing 142 uploading and downloading files 143 URL address not found 189 using 141 Internet Service Providers ISPs 141 J jack RJ-11 140 K keyboard character keys 101 function keys 101 hot keys 229 not working 185 overlay keys 102 special Windows® keys 102 troubleshooting 193 unexpe
Index networking wireless 138 notification area 137 O optical disc handling 114 inserting (slot-type drive) 111 inserting (tray-type drive) 113 positioning 113 optical drive drive in-use indicator light 110 eject button 110 manual eject hole 111 problems 197 removing disc 115, 116 troubleshooting 197 using 109 optical media recording 115 other documentation 46 overlay keys 102 P password deleting a supervisor 159 disabling a user 160 setting a user 159 supervisor set up 158 types 157 passwords instant, u
Index external monitor 194 faulty memory 191 high-pitched noise 198 Internet bookmarked site not found 189 Internet connection is slow 189 keyboard not responding 185 keyboard produces unexpected characters 193 missing files/trouble accessing a drive 195 modem not receiving or transmitting 201 no sound 198 non-system disk or disk error 186 power and batteries 191 printer 200, 201 program not responding 183 program not working properly 196 screen does not look correct/ flickers 194 Startup options 188
Index recording 144 speakers using external 144 start button 137 starting a program 103 Search programs and files field 105 Windows® Explorer 104 Windows® Start menu 104 starting up the computer from Shut down 92 from Sleep 97 Startup menu problem solving 188 supervisor password, deleting 159 supervisor password, set up 158 T taskbar 137 telephone line connecting to modem 139 television adjusting display 85 connecting 83 Toshiba registering computer 56 worldwide offices 212 TOSHIBA Accessibility 173 Toshi
Index Web 141 Web Camera using 145 Web sites 211 Wi-Fi® wireless networking 138 Windows® Explorer 104 Windows® operating system Help and Support 189 problem solving 187 Windows® operating system desktop 135 Windows® Start menu 104 wireless networking 138 Wizards Connect to the Internet 139 wizards Connect to the Internet 139 World Wide Web 141 www 141