User’s Manual L550/L550D/L555/L555D computers.toshiba-europe.
L550/L550D/L555/L555D Copyright © 2009 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
L550/L550D/L555/L555D Manufactured under license from Dolby Laboratories. ExpressCard is a trademark of PCMCIA. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. LabelFlash™ is a trademark of YAMAHA Corporation. Photo CD is a trademark of Eastman Kodak. Wi-Fi is a registered trademark of the Wi-Fi Alliance. Memory Stick and Memory Stick PRO are registered trademarks of SONY Corporation.
L550/L550D/L555/L555D CE compliance This product is labelled with the CE Mark in accordance with the related European Directives, notably Electromagnetic Compatibility Directive 2004/108/EC for the notebook and the electronic accessories including the supplied power adapter, the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC in case of implemented telecommunication accessories and the Low Voltage Directive 2006/95/EC for the supplied power adapter.
L550/L550D/L555/L555D Modem warning notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
L550/L550D/L555/L555D Following information is only for EU-member states: Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries and accumulators can be disposed of with the product. They will be separated at the recycling centres. The black bar indicates that the product was placed on the market after August 13, 2005.
L550/L550D/L555/L555D ENERGY STAR® Program Your Computer model may be ENERGY STAR® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
L550/L550D/L555/L555D GOST Optical disc drive standards TOSHIBA L550/L550D/L555/L555D computers are shipped with a DVD Super Multi (+-R DL) drive preinstalled. The drive has one of the following labels: CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE1 KLASS 1 LASER APPARAT Before it is shipped, the Class 1 Laser is certified to meet the United States Chapter 21 Standards of the Department of Health and Human Services (DHHS 21 CFR).
L550/L550D/L555/L555D DVD Super Multi (+-R DL) drive Panasonic UJ880AD/UJ880ED Location of the required label COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J. MANUFACTURED Panasonic Communications Co., Ltd. 1-62, 4-Chome Minoshima Hakata-ku Fukuoka, Japan HLDS GT20N/GT20F Location of the required label COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J. MANUFACTURED Hitachi-LG Data Storage, Inc.
L550/L550D/L555/L555D Pioneer DVR-TD09TBM/DVR-TD09TBF Location of the required label COMPLIES WITHFDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J MANUFACTURED PIONEER CORPORATION 4-1, MEGURO 1-CHOME, MEGUROKU TOKYO 153-8654, JAPAN Toshiba Samsung TS-L633C/TS-L633Y Location of the required label PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR CHAPTER 1, SUBCHAPTER J, APPLICABLE AT THE DATE OF MANUFACTURE.
L550/L550D/L555/L555D International precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.” To prevent direct exposure to the laser beam, do not try to open the enclosure.
L550/L550D/L555/L555D OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
L550/L550D/L555/L555D Table of Contents Preface General Precautions Chapter 1 Introduction Equipment checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 TOSHIBA Value Added Package . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L550/L550D/L555/L555D Writing CDs/DVDs on DVD Super Multi drives . . . . . . . . . . . . . . . . . .4-6 Media care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15 Sound system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16 Using the web camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18 Using TOSHIBA Web Camera Application . . . . . . . . . . . . . . . . . . . . .
L550/L550D/L555/L555D Chapter 9 Troubleshooting Problem solving process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3 TOSHIBA support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-21 Chapter 10 Disclaimers Appendix A Specifications Environmental requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L550/L550D/L555/L555D Preface Congratulations on your purchase of the TOSHIBA L550/L550D/L555/ L555D computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your TOSHIBA L550/ L550D/L555/L555D computer.
L550/L550D/L555/L555D Chapter 9, Troubleshooting, provides helpful information on how to perform some diagnostic tests, and suggests courses of action if the computer doesn’t seem to be working properly. Chapter 10 Disclaimers, provides Legal Footnotes information related to your computer. The Appendixes provide technical information about your computer. The Glossary defines general computer terminology and includes a list of acronyms used in the text.
L550/L550D/L555/L555D Display ABC Names of windows or icons or text generated by the computer that appear on its display screen are presented in the type face you see to the left. Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read.
L550/L550D/L555/L555D General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
L550/L550D/L555/L555D Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. Heat injury ■ Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm.
L550/L550D/L555/L555D Chapter 1 Introduction This chapter provides an equipment checklist, and it identifies the computer’s features, options and accessories. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
L550/L550D/L555/L555D ■ ■ ■ ■ ■ TOSHIBA ConfigFree™ TOSHIBA SD Memory Utilities TOSHIBA Assist TOSHIBA DVD PLAYER TOSHIBA Web Camera Application (Can be used only for Web Camera models) ■ TOSHIBA Face Recognition (Can be used only for Web Camera models) ■ TOSHIBA PC Health Monitor ■ Online Manual SD Memory Card Format Utility and other SD functions are packaged into TOSHIBA SD Memory Utilities.
L550/L550D/L555/L555D Memory Slots PC2-6400 1 GB, 2 GB or 4 GB memory modules can be installed in the two memory slots of below models: Maximum system memory size and speed are depending on the model you purchased. For users of a 32-bit version of Windows: If your computer is configured with two 2 GB memory modules or more, the memory might be displayed as approximately 3 GB only (depending on the computer’s hardware specifications).
L550/L550D/L555/L555D Disks Hard disk drive This computer is equipped with one of the following types of Hard Disk Drive (HDD). ■ 160GB ■ 250GB ■ 320GB ■ 400GB ■ 500GB Please note that part of the hard disk drives overall capacity is reserved as administration space. Additional hard disk drive sizes may be introduced. Optical disc drive Your computer is equipped with a full-size DVD Super Multi drive module that lets you run CDs or DVDs without using an adaptor.
L550/L550D/L555/L555D Keyboard Built-in The internal keyboard provides dedicated cursor control overlay keys, and Keys. The keyboard is compatible with the IBM® enhanced keyboard. Refer to Chapter 5, The Keyboard, for details. Pointing Device Built-in Touch Pad The integrated Touch Pad and control buttons in the palm rest allow control of the on-screen pointer and support functions such as the scrolling of windows.
L550/L550D/L555/L555D Slots Bridge media This slot lets you insert an SD™/SDHC™ memory card, miniSD™/microSD™ Card, Memory Stick® (PRO™) and MultiMediaCard™. Refer to Chapter 8, Optional Devices. Multimedia 1-6 Sound system The integrated sound system provides support for the computer’s internal speakers and microphone, also allowing an external microphone and headphones to be connected via the appropriate jacks.
L550/L550D/L555/L555D Communications Modem Some models are equipped with the integrated modem. The integrated modem provides capability for data and fax communications that support the V.90 (V.92) standards and includes a modem jack for connection to the telephone line. Please note that both the V.90 and V.92 standards are only supported in the USA, Canada, Germany, UK and France. Only the V.90 standard is supported in other regions.
L550/L550D/L555/L555D Software The computer’s internal display panel supports high-resolution video graphics and can be set to a wide range of viewing angles for maximum comfort and readability. Operating system Microsoft® Windows Vista® is available. Refer to the preinstalled Software section at the front of this chapter. TOSHIBA Utilities A number of utilities and drivers are preinstalled to make your computer more convenient to use. Refer to the Utilities and applications section in this chapter.
L550/L550D/L555/L555D Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer. Instant security A specific hot key function automatically locks the system providing data security.
L550/L550D/L555/L555D TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. 1-10 TOSHIBA Power Saver TOSHIBA Power Saver provides you with the features of more various power supply managements. TOSHIBA Zooming Utility This utility allows you to enlarge or reduce the icon size on the Windows Desktop, or the zoom factor associated with specific supported applications.
L550/L550D/L555/L555D Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, please refer to each utility’s online manual, help files or README.TXT file. Bluetooth Stack for Windows by Toshiba This software enables communication between the computer and external Bluetooth devices such as printers and mobile phones.
L550/L550D/L555/L555D Windows Mobility Center Mobility Center is a utility for accessing several mobile PC settings quickly in one window. A default maximum of eight tiles are provided by the operating system, and the additional two tiles are added to your Mobility Center. ■ Lock Computer: This can be used to lock your computer without turning it off. This has the same function as the Lock button at the bottom of the right pane in the start menu.
L550/L550D/L555/L555D Options You can add a number of options to make your computer even more powerful and convenient to use. The following options are available: User’s Manual Memory expansion A 1,024MB, 2,048MB or 4,096MB memory module (PC2-6400) can easily be installed in the computer. Battery Pack An additional battery pack can be purchased for use as either a spare or replacement. Please refer to Chapter 6, Power and Power-up Modes for futher information.
L550/L550D/L555/L555D 1-14 User’s Manual
L550/L550D/L555/L555D Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed The following figure shows the computer’s front with its display panel in the closed position. 2 1 1. Volume Control 2.
L550/L550D/L555/L555D Left side The following figure shows the computer’s left side. 1 3 2 6 4 5 7 1. Cooling vents 2. External monitor port 3. LAN jack *4. HDMI out port 5. eSATA/USB combo port 6. Microphone jack 7. Headphone jack *Depending on the model you purchased. Figure 2-2 The left side of the computer Cooling vents The cooling vents help keep the processor from overheating. Do not block the cooling vents.
L550/L550D/L555/L555D User’s Manual HDMI out port HDMI out port can connect with Type A connector HDMI cable. One HDMI cable can send video and audio signals. (Included with some models.) eSATA/USB combo port This is a combination port. It is a Universal Serial Bus port, complying to the USB 2.0 Standard. It also has an eSATA (External Serial ATA) function. Microphone jack A 3.
L550/L550D/L555/L555D Right side The following figure shows the computer’s right side. 3 1 2 5 4 1. Optical disc drive 2. Universal Serial Bus (USB 2.0) ports *3. Modem jack 4. DC IN 19V jack 5. Security lock slot *Depending on the model you purchased. Figure 2-3 The right side of the computer Optical disc drive The computer is configured with a DVD Super Multi drive. The full-size drive provides high-performance execution of CD/DVD-ROMbased programs. Universal Serial Bus (USB 2.
L550/L550D/L555/L555D DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase - using the wrong AC adaptor can cause damage to the computer. Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer.
L550/L550D/L555/L555D 2 2-6 Battery pack The battery pack provides power to the computer when the AC adaptor is not connected. For more detailed information on the use and operation of the battery pack please refer to Chapter 6, Power and Power-up Modes. Battery release latch Slide and hold this latch into its “Unlock” position in order to release the battery pack. For more detailed information on removing the battery pack please refer to Chapter 6, Power and Power-up Modes.
L550/L550D/L555/L555D Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. 11 10 12 9 8 3 1 7 2 3 6 4 5 1. Display screen 2. Power button 3. Stereo speakers 4. Touch Pad 5. Touch Pad control buttons 6. System Indicators *7. Front operation panel 8. Display hinge *9. Microphone *10. Web Camera *11. Web Camera LED 12.
L550/L550D/L555/L555D Display screen Please be aware that, when the computer is operating on the AC adaptor, the image displayed on the internal screen will be somewhat brighter than when it operates on battery power. This difference in brightness levels is intended to save power when operating on batteries. For more information on the computer’s display, please refer to the Display Controller section in Appendix B. Power button Press this button to turn the computer’s power on and off.
L550/L550D/L555/L555D User’s Manual Microphone A built-in microphone allows you to import and record sounds for your application - please refer to the Sound system section in Chapter 4, Operating Basics for more information. Some models are equipped with a microphone. Web Camera The Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger.
L550/L550D/L555/L555D Front operation panel Next to the power button, four buttons are provided with some models: Play/Pause, Previous, Next, Mute. Figure 2-6 Front operation panel These buttons allow you to manage audio/video, run applications and access utilities. Refer to the Front operation panel section in Chapter 4, Operating Basics for details. Please handle your computer carefully to avoid scratching or damaging the surface.
L550/L550D/L555/L555D System indicators The LED system indicators for specific computer operations glow when those operations are in progress. Figure 2-7 System indicators User’s Manual DC IN The DC IN indicator normally glows green when power is being correctly supplied from the AC power adaptor. However, If the output voltage from the adaptor is abnormal, or if the computer’s power supply malfunctions, this indicator will go out.
L550/L550D/L555/L555D Keyboard indicators The following figures show the positions of the CAPS LOCK indicator and the NUM LOCK indicator. Figure 2-8 Keypad indicators 2-12 CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. NUM LOCK When the Number Lock indicator lights green, you can use the numeric functions of the right side of the keyboard. When switched off, the keys alternate commands will be enabled.
L550/L550D/L555/L555D Optical disc drives The computer is configured with a DVD Super Multi drive. A Serial ATA interface controller is used for 12cm (4.72") and 8cm (3.15") CD/DVD operation. When the computer is accessing a CD/DVD, an indicator on the drive glows. For further information on loading and unloading discs, please refer to the Writing CDs/DVDs on DVD Super Multi drives section in Chapter 4, Operating Basics.
L550/L550D/L555/L555D DVDs ■ DVD-R, DVD+R, DVD-R (Dual Layer) and DVD+R (Double Layer) discs can be written only once. The recorded data cannot be erased or changed. ■ DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than once. Some types and formats of DVD-R (Dual Layer) and DVD+R (Double Layer) discs may be unreadable. DVD Super Multi drive The full-size DVD Super Multi drive module allows you to record data to recordable CDs and DVDs as well as run 12cm (4.72") and 8cm (3.
L550/L550D/L555/L555D AC adaptor The AC adaptor can automatically adjust to any voltage ranging from 90 to 264 volts and to a frequency of either 47 or 63 hertz, enabling you to use this computer in almost any country/region. The adaptor converts AC power to DC power and reduces the voltage supplied to this computer. To recharge the battery, simply connect the AC adaptor to a power source and to the computer. Please refer to Chapter 6, Power and Power-up Modes for further information.
L550/L550D/L555/L555D 2-16 User’s Manual
L550/L550D/L555/L555D Chapter 3 Getting Started ■ If the battery pack is not pre-installed in the computer that you purchased, please install the battery pack before you start using the computer. Please refer to Chapter 6, Replacing the battery pack for further information about installing the battery pack. ■ All users should be sure to read the section Starting up for the first time.
L550/L550D/L555/L555D Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power. The AC adaptor can be connected to any power source supplying from 90 to 264 volts and 47 or 63 hertz. For details on using the AC adaptor to charge the battery pack, refer to Chapter 6, Power and Power-up Modes.
L550/L550D/L555/L555D 1. Connect the power cord to the AC adaptor. Figure 3-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 3-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the right side of the computer. Figure 3-3 Connecting the adaptor to the computer 3.
L550/L550D/L555/L555D Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity. Figure 3-4 Opening the display Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer.
L550/L550D/L555/L555D Turning on the power This section describes how to turn on the power - the Power indicator light will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 6, Power and Power-up Modes for more information. ■ After you turn on the power for the first time, do not turn it off until you have set up the operating system. Please refer to the section Starting up for the first time for more information.
L550/L550D/L555/L555D Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode. Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system’s main screen the next time it is turned on. 1. If you have entered data, either save it to the hard disk drive or to other storage media. 2.
L550/L550D/L555/L555D Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: ■ Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition. ■ You can return to your previous working environment immediately when you turn on the computer. ■ Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature.
L550/L550D/L555/L555D Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode. In this mode data is maintained in the computer’s main memory so that when you turn on the power again, you can continue working right where you left off. When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled, always completely shut down the computer.
L550/L550D/L555/L555D Executing Sleep Mode You can also enable Sleep Mode by pressing FN + F3 - please refer to Chapter 5, The Keyboard for further details. You can enter Sleep Mode in one of four ways: ■ Click Start then click the power button ( ) located in the power management buttons ( ). Please note that this feature must be enabled within the Power Options (to access it, click Start -> Control Panel -> System and Maintenance -> Power Options).
L550/L550D/L555/L555D Restarting the computer Certain conditions require that you reset the computer, for example if: ■ You change certain computer settings. ■ An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: ■ Click Start then click the arrow button ( buttons ( ) in the power management ) and select Restart from the menu.
L550/L550D/L555/L555D The Windows Vista® CompletePC Backup feature can be used on Windows Vista® Business Edition and Ultimate Edition.
L550/L550D/L555/L555D Please note that some of the above media may not be compatible with the optical disc drive installed into your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. 3. Turn on your computer and allow it to load the Windows Vista® operating system from the hard disk drive as normal. 4. Insert the first blank media into the optical disc drive tray. 5.
L550/L550D/L555/L555D In addition, if you use a third-party partitioning program to reconfigure the partitions on your hard disk drive, you may find that it becomes impossible to setup your computer. When the sound mute feature has been activated by pressing the Fn + ESC key, be sure to disable this to allow sounds to be heard before starting the restore process. Please refer to Chapter 5, The Keyboard for further details.
L550/L550D/L555/L555D Restoring the pre-installed software from your ordered Recovery Discs If the pre-installed files are damaged, you are able to use the Recovery Discs you have ordered to restore the computer to the state it was in when you originally received it. To perform this restoration, follow the steps below: When the sound mute feature has been activated by pressing the Fn + ESC key, be sure to disable this to allow sounds to be heard before starting the restore process.
L550/L550D/L555/L555D Chapter 4 Operating Basics This chapter describes the basic operations of your computer and highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go. 1 2 1. Touch Pad 2.
L550/L550D/L555/L555D You can also tap the Touch Pad to perform functions similar to those of the left button on a standard mouse. Click: Tap once Double-click: Tap twice Drag and drop: Tap to select the item(s) you want to move, leave your finger on the Touch Pad after the second tap and then move the item(s) to their new destination. Using the optical disk drive The full-size drive provides high-performance execution of CD/DVD-ROM-based programs. You can run either 12 cm (4.72") or 8 cm (3.
L550/L550D/L555/L555D 2. Grasp the disc tray gently and pull until it is fully opened. Figure 4-3 Pulling the disc tray open 3. Lay the CD/DVD, label side up, in the disc tray. Figure 4-4 Inserting a CD/DVD When the disc tray is fully opened, the edge of the computer will extend slightly over the area where you insert the media. Therefore, when loading a CD or DVD, you will need to turn it slightly at an angle when you place it in the disc tray.
L550/L550D/L555/L555D ■ Do not touch either the laser lens or the area immediately around it doing so could cause misalignment and may damage the drive. ■ Make sure that no foreign objects are inserted into or otherwise enter the drive. Check the disc tray, especially the area behind the front edge, to ensure that there are no foreign objects or material present before closing the drive. 4. Press the center of the CD/DVD gently until you feel it click into place on the center spindle.
L550/L550D/L555/L555D 2. The CD/DVD media will extend slightly over the sides of the disc tray in order that you can hold it. Grasp it carefully by its edges and lift it vertically off of the central spindle and out of the tray. Figure 4-5 Removing a CD/DVD 3. Press the center of the disc tray in order to close it - the tray will click into place when it is locked.
L550/L550D/L555/L555D Front operation panel This section describes the buttons on the front operation panel. Four buttons located next to the Power button are provided with some models.
L550/L550D/L555/L555D When writing information to media using an optical drive, you should always ensure that you connect the AC adaptor to a live power socket. It is possible that, if data is written while powered by the battery pack, the write process may sometimes fail due to low battery power - in these instances data loss may occur.
L550/L550D/L555/L555D DVD+R: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media) TAIYO YUDEN CO., Ltd. (for 8x and 16x speed media) DVD+R (Double Layer): MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2.4x and 8x speed media) DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version 1.2 Victor Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed media) DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2.
L550/L550D/L555/L555D ■ You may find that other computer DVD-ROM drives or other DVD players may not be able to read DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW discs. ■ Data written to a CD-R, DVD-R, DVD-R (Dual Layer), DVD+R or DVD+R (Double Layer) discs cannot be deleted either in whole or in part. ■ Data deleted/erased from a CD-RW, DVD-RW, DVD+RW or DVD-RAM disc cannot be recovered.
L550/L550D/L555/L555D When writing or rewriting Please observe the following points while you write or rewrite data to CD-R, CD-RW, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM media: ■ Always copy data from the hard disk drive to the optical media - do not use the cut-and-paste function as the original data will be lost if there is a write error. ■ Do not perform any of the following actions: ■ Change users in the Windows Vista® operating system.
L550/L550D/L555/L555D Given the technological limitations of current optical disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. In view of this, it is good practice to make two or more copies of important data, in case of any undesired change or loss of the recorded contents.
L550/L550D/L555/L555D ■ When you back up a DVD disc, be sure that the source drive supports recording to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW media - if this is not the case then the source disc might not be backed up correctly. ■ When you back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc, be sure to use the same type of disc. ■ You cannot partially delete any data written to a CD-RW, DVD-RW or DVD+RW disc.
L550/L550D/L555/L555D ■ Do not playback DVD discs Video while watching or recording television programs using other applications. Doing so may cause DVD Video playback or television program recording errors. In addition, if prescheduled recording starts during DVD Video playback it may cause DVD Video playback or television program recording errors. Please view DVD Video during times when there is no recording prescheduled. ■ The resume function cannot be used with some discs on the “TOSHIBA DVD PLAYER”.
L550/L550D/L555/L555D TOSHIBA DVD PLAYER 1. “TOSHIBA DVD PLAYER” software is supported for playback of DVD-Video and DVD-VR. 2. The “TOSHIBA DVD PLAYER” does not have a parental control function. 3. In order to protect copyrights, the Windows Print Screen function is disabled when “TOSHIBA DVD PLAYER” is running. 4. (Print Screen functions are disabled even when running other applications besides “TOSHIBA DVD PLAYER” and when “TOSHIBA DVD PLAYER” is minimized.
L550/L550D/L555/L555D Media care This section provides tips on protecting data stored on your CDs, DVDs and floppy diskettes. Handle your media with care. Following the simple precautions listed below will increase the lifetime of your media and protect the data stored on it. CD/DVDs 1. Store your CDs and DVDs in the containers they originally came in to protect them and keep them clean. 2. Do not bend the CDs or DVDs. 3.
L550/L550D/L555/L555D 8. Data may be lost if the floppy diskette is twisted, bent, or exposed to direct sunlight, extreme heat or cold. 9. Do not place heavy objects on your floppy diskettes. 10. Do not eat, smoke, or use items such as erasers near your floppy diskettes as foreign particles inside the jacket of the floppy diskette can damage the magnetic surface. 11. Magnetic energy can destroy the data on your floppy diskettes.
L550/L550D/L555/L555D When you first launch the Realtek Audio Manager, you will see following device tabs. Speakers is the default output device. Microphone is the default input device. To change the default device, click the Set Default Device button under the chosen device tab. ■ Speakers is the default output device. Select it when using the internal speakers or headphones.
L550/L550D/L555/L555D Using the web camera Some models are equipped with a Web Camera. Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. Toshiba web Camera Application will help you to add various video effects to your video or photograph.
L550/L550D/L555/L555D Using TOSHIBA Web Camera Application TOSHIBA Web Camera Application is pre-configured to start when you turn on Windows Vista® ; if you need to restart it go to Start -> All Programs -> TOSHIBA -> Utilities -> Web Camera Application. 1. Capture Still Images 2. Open/Close Preview Area 3. Delete Recorded File 4. Video Recording 5. Camera Resolution 6.
L550/L550D/L555/L555D Using TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in Windows. The user can thus avoid having to enter a password or the like, which makes the login process easier. This software is preinstalled with some models. ■ TOSHIBA Face Recognition does not guarantee the correct identification of a user.
L550/L550D/L555/L555D 2. Click the Register face button in the Management screen. The Registration screen is displayed. ■ If you wish to practice, click on the Next button in the Registration screen. ■ If you do not wish to practice, click on the Skip button in the Registration screen. 3. Click the Next button to start the guide. 4. First, take a picture while moving your neck slightly to the left and right. 5. Now take a picture while moving your neck down and up.
L550/L550D/L555/L555D 3. Click the Delete button. “You are about to delete the user data. Would you like to continue?” will be displayed on the screen. ■ If you do not want the data to be deleted, click the No button and you will then be returned to the Management screen. ■ Clicking on the Yes button will remove the selected user from the Management screen. How to launch the help file For further information on this utility, please refer to the help file. 1.
L550/L550D/L555/L555D ■ If an error occurs during authentication, you will be returned to the Select Tiles screen. 8. Windows Welcome screen will be displayed, and will be logged in automatically to Windows. ■ If authentication was successful, but an authentication error subsequently occurred during the login to Windows, you will be asked to provide your account information. Modem This section describes how to connect and disconnect the internal modem to and from a telephone jack.
L550/L550D/L555/L555D If it is available, do not use the Country/Region Select function included as part of the modem setup utility within the Control Panel - if you change the country/region setting this way you may find that the change does not take effect. 2. The Region Selection icon will appear in the Windows Taskbar. 3.
L550/L550D/L555/L555D Dialing Properties You should select this item in order to display the dialing properties. If you are using the computer in Japan, the Telecommunications Business Law requires that you select Japan region mode. It is illegal to use the modem in Japan with any other selection. Connecting the modular cable ■ Connection to any communication line other than an analog phone line could cause a computer system failure. ■ Connect the built-in modem only to ordinary analog phone lines.
L550/L550D/L555/L555D Wireless communications The computer’s wireless communication function supports both Wireless LAN and Bluetooth devices. Some models are equipped with both Wireless LAN and Bluetooth functions. Wireless LAN The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum/Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE802.11 Wireless LAN standard. ■ Frequency Channel Selection of 5GHz for IEEE 802.11a or n draft 2.
L550/L550D/L555/L555D Bluetooth wireless technology Bluetooth™ wireless technology eliminates the need for cables, such as desktop computers, between your PC and other electronic devices, example of printers and mobile phones. You cannot use the computer’s built-in Bluetooth functions and an external Bluetooth adaptor simultaneously. For reference, Bluetooth wireless technology has the following features: Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2.
L550/L550D/L555/L555D Release Notes related to the Bluetooth® Stack for Windows® by TOSHIBA 1. Fax application software: ■ Please be aware that there is some fax application software that you cannot use on this Bluetooth™ Stack. 2. Multi-user considerations: ■ On Windows Vista®, the use of Bluetooth is not supported in a multi-user environment. This means that, when you use Bluetooth, other users that are logged into the same computer will not be able to use this type of functionality.
L550/L550D/L555/L555D ■ Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation. ■ Turn Wi-Fi and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury.
L550/L550D/L555/L555D Connecting the LAN cable ■ Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system may hang up. ■ Do not connect any other cable to the LAN jack except the LAN cable. Otherwise, malfunctions or damage may occur. ■ Do not connect any power supplying device to the LAN cable that is connected to the LAN jack. Otherwise, malfunctions or damage may occur.
L550/L550D/L555/L555D Disconnecting the LAN cable Make sure the LAN Active indicator (amber LED) is out before you disconnect the computer from the LAN. To disconnect the LAN cable, follow the steps as detailed below: 1. Pinch the lever on the connector in the computer’s LAN jack and pull out the connector. 2. Disconnect the cable from the LAN hub or router in the same manner. Check with your LAN administrator and hardware or software vendor before disconnecting from the hub.
L550/L550D/L555/L555D Moving the computer While the computer is designed for rugged durability you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. ■ Make sure all disk/disc activity has ended before moving the computer check that the HDD and other indicators on the front of the computer are off. ■ If a CD or DVD is in the drive, remove it and make sure that the disc tray is securely closed. ■ Turn off (shut down) the computer.
L550/L550D/L555/L555D Chapter 5 The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
L550/L550D/L555/L555D Function keys: F1 … F12 The function keys (not to be confused with the special FN key) are the twelve keys at the top of your keyboard - these keys function differently from other keys. F1 through F12 are called function keys because they execute programmed functions when pressed and, when used in combination with the FN key, those keys marked with icons also execute specific functions on the computer.
L550/L550D/L555/L555D Hot keys Hot keys (pressing FN + a function or ESC key) let you enable or disable certain features of the computer. Mute: Pressing FN + ESC turns the volume on and off. Lock: Pressing FN + F1 enters “Lock computer mode”. To restore your desktop, you need to log on again. Power Plan: Pressing FN + F2 changes the power settings. Sleep: Pressing FN + F3 switches the system to Sleep Mode. Hibernate: Pressing FN + F4 switches the system to Hibernation Mode.
L550/L550D/L555/L555D Brightness (Up): Pressing FN + F7 increases the computer’s display panel brightness in individual steps. Wireless: Pressing FN + F8 switches the active wireless device. If no wireless communication device is installed, no dialog box will appear. Touch Pad: Pressing FN + F9 enables or disables the Touch Pad function. Zoom: Pressing FN + Space changes the display resolution.
L550/L550D/L555/L555D Windows special keys The keyboard provides two keys that have special functions in Windows: Windows Start Button activates the Start menu and the other, the application key, has the same function as the secondary mouse button. This key activates the Windows Start menu. This key has the same function as the secondary (right) mouse button.
L550/L550D/L555/L555D 5-6 User’s Manual
L550/L550D/L555/L555D Chapter 6 Power and Power-up Modes The computer’s power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power-up modes.
L550/L550D/L555/L555D Table 6-1 Power conditions continued Power on AC adaptor not connected Battery charge is above low battery trigger point • Operates • LED: Battery off DC IN off Battery charge is below low battery trigger point • Operates • LED: Battery flashes Amber DC IN off Battery charge is exhausted Computer goes into Sleep Mode and shuts down No battery installed • Cannot operate • LED: Battery off DC IN off Power off (no operation) Power indicators As shown in the below table, the Ba
L550/L550D/L555/L555D DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: Green Indicates the AC adaptor is connected and is correctly supplying power to the computer. No light Under any other conditions, the indicator does not light.
L550/L550D/L555/L555D ■ The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Do not remove the battery pack while the computer is in Sleep Mode. In this mode data is stored in memory, so if the computer loses power, it will be lost.
L550/L550D/L555/L555D Care and use of the battery pack The battery pack is a vital component of portable computing and, as such, taking proper care of it will help ensure a longer operating time on battery power as well as deliver a longer life for your battery pack. The instructions detailed in this section will help to ensure safe operation and maximum performance. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions.
L550/L550D/L555/L555D Procedures To recharge a battery pack while it is installed in the computer, connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet - the Battery indicator will glow amber while the battery is being charged. Use only the computer connected to an AC power source or the optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger.
L550/L550D/L555/L555D In such cases you should follow the steps as detailed below: 1. Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. 2. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. 3. Charge the battery until the Battery indicator glows green. Repeat these steps two or three times until the battery recovers normal capacity.
L550/L550D/L555/L555D ■ Whether you close the display panel when you are not using the keyboard - closing the display saves power. ■ The environmental temperature - operating time decreases at low temperatures. ■ The condition of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack.
L550/L550D/L555/L555D ■ Disconnect the AC adaptor when the battery is fully charged overcharging will make the battery hot and can shorten its operating life. ■ If you are not going to use the computer for more than eight hours, disconnect the AC adaptor. ■ Store spare battery packs in a cool dry place out of direct sunlight. Replacing the battery pack Please be aware that the battery pack is classified as a consumable item.
L550/L550D/L555/L555D 5. Slide the battery safety lock towards the release ( the battery release latch movable. ) position to make Figure 6-1 Releasing the battery pack (1) 6. Slide and hold the battery release latch (1) to disengage the battery pack and then remove it from the computer (2).
L550/L550D/L555/L555D To install a battery, follow the steps as detailed below: 1. Insert the battery pack as far as it will go into the computer (1). 2. Ensure that the battery pack is securely in place and the battery safety lock (2) is in its position. 1 2 Figure 6-3 Securing the battery pack 3. Turn your computer over.
L550/L550D/L555/L555D Supervisor password If you set a supervisor password, some functions will be restricted when a user logs on with the user password. To set a supervisor password: TOSHIBA Assist J SECURE J Supervisor password This utility lets you do the following: ■ Register or delete the supervisor password. ■ Specify restrictions for general users. Starting the computer by password If you have already registered a password, there is one way to start the computer: ■ Enter the password manually.
L550/L550D/L555/L555D Windows utilities You can configure various settings associated with both Sleep Mode and Hibernation Mode within the Power Options (to access it, click Start -> Control Panel -> System and Maintenance -> Power Options). Hot keys You can use the FN + F3 hot key to enter Sleep Mode or FN + F4 to enter Hibernation Mode - please refer to Chapter 5, The Keyboard for further details.
L550/L550D/L555/L555D 6-14 User’s Manual
L550/L550D/L555/L555D Chapter 7 HW Setup and Passwords This chapter explains how to use TOSHIBA HW Setup program to configure your computer and how to set passwords. HW Setup TOSHIBA HW Setup allows you to configure settings for General, Password, Display, Keyboard, USB, LAN. If the supervisor password is set, access to the TOSHIBA HW Setup program can be prevented when the user password is used to log on to the computer.
L550/L550D/L555/L555D General This window displays the BIOS version and contains two buttons: Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays BIOS Version and date. When finish BIOS update, please restart your computer and press F2 into BIOS setup manual and load BIOS default one time. Password User Password This option allows you to set or reset the user password for power on. Not Registered Changes or remove the password.
L550/L550D/L555/L555D 3. Click the OK button. If the character string you enter matches the registered password, the password option is reset and the display changes to: Not registered If they do not match, the following message appears. You must repeat step 1. Incorrect Password!!! If you enter the password incorrectly three times in a row, the computer will shut down. You will not be able to access the password option in the HW Setup.
L550/L550D/L555/L555D USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the USB Legacy Emulation item to enabled. Enabled Enables the USB Legacy Emulation. (Default) Disabled Disables the USB Legacy Emulation. LAN Wake-up on LAN This feature lets the computer’s power be turned on from shutdown when it receives a wake-up packet ( Magic packet ) from the LAN.
L550/L550D/L555/L555D Chapter 8 Optional Devices Optional devices can expand the computer’s capabilities and its versatility. This chapter describes the connection or installation of the following devices: To connect optional devices (such as USB device or External monitor) to the computer, be sure to check the shape and orientation of the connector before connecting.
L550/L550D/L555/L555D Bridge media slot The computer is equipped with a Bridge media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants. ■ Keep foreign objects out of the Bridge media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or Keyboard.
L550/L550D/L555/L555D Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the SD/SDHC memory card SD/SDHC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.
L550/L550D/L555/L555D Additional memory module You can install additional memory into the computer in order to increase the amount of system memory that is available. This section describes how to install and remove optional memory modules. ■ You should place a mat beneath the computer in order to prevent the computer’s lid from becoming scratched or damaged when you are installing/replacing the memory module.
L550/L550D/L555/L555D Installing a memory module The computer contains slots for two memory modules, one positioned immediately over the other - the procedures are the same for installing either module. 1. Shut down the computer - make sure the Power indicator is off (refer to the Turning off the power section in Chapter 3, Getting Started if required). 2. Remove the AC adaptor and all cables and peripherals connected to the computer. 3. Turn the computer upside down and remove the memory module cover.
L550/L550D/L555/L555D ■ Never allow metal objects, such as screws, staples and paper clips, to enter the computer or keyboard. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury. ■ Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. 5. Seat the memory module cover in place and secure it with one screw.
L550/L550D/L555/L555D Removing a memory module To remove the memory module, follow the steps as detailed below: 1. Set the computer to Boot Mode and turn its power off - make sure the Power indicator is off (refer to the Turning off the power section in Chapter 3, Getting Started if required). 2. Remove the AC adaptor and all cables and peripherals connected to the computer. 3.
L550/L550D/L555/L555D USB floppy diskette drive The USB floppy diskette drive accommodates either a 1.44MB or 720KB a 3 1/2" floppy diskette and connects to one of the computer’s USB ports. The USB floppy diskette drive is available only as an option. 1 2 1. USB connector 2. Disk-In-Use Indicator 3. Floppy diskette slot 4. Eject button 3 4 Figure 8-4 USB floppy diskette drive USB connector Insert this connector into one of the free USB ports of your computer.
L550/L550D/L555/L555D Using the USB floppy diskette drive The USB floppy diskette drive accommodates either a 1.44MB or 720KB floppy diskette and connects to one of the computer’s USB ports. Connecting the USB floppy diskette drive To connect the drive, plug the floppy diskette drive’s USB connector into one of the computer’s free USB ports. Make sure the connector is right side up and properly aligned with the socket. Do not try to force the connection; doing so can damage the connecting pins.
L550/L550D/L555/L555D eSATA (External Serial ATA) An device corresponding to eSATA function can be connected to the eSATA/USB combo port on the computer. Connecting the eSATA device To connect an eSATA device, follow the steps as detailed below: 1. Connect an eSATA cable to the eSATA/USB combo port. Make sure the connector is properly aligned with the socket. Do not try to force the connection, doing so can damage the connecting pins.
L550/L550D/L555/L555D Disconnecting an eSATA device When you have finished using an eSATA device, you can follow the procedures below in order to disconnect it: 1. Wait for the indicator light of an eSATA device to go out to make sure all activity has stopped. If you disconnect an eSATA device or turn off the power while the computer is accessing the drive you may lose data or damage an eSATA device or the drive. 2. Click the Safely Remove Hardware icon on the Windows Taskbar. 3.
L550/L550D/L555/L555D Some models are equipped with an external monitor port. When you turn on the power, the computer will automatically recognize the monitor and determine whether it is a color or monochrome device.
L550/L550D/L555/L555D Connecting the HDMI out port 1. Plug one end of the HDMI cable into the HDMI out port of the HDMI device. Figure 8-8 Connecting the HDMI out port 2. Plug the other end of the HDMI cable into the HDMI out port on your computer. When connecting or disconnecting an HDMI device to or from the computer, only do so when the computer is turned on or when the computer is completely turned off. Do not do so when the computer is in Sleep Mode or Hibernation Mode.
L550/L550D/L555/L555D Settings for display video on HDMI To view video on the HDMI device, be sure to configure the following settings otherwise you may find that nothing is displayed. ■ Be sure to use the FN + F5 HotKey to select the display device before starting to play video. Do not change the display device while playing video. ■ Do not change the display device under the following conditions. ■ While data is being read or written. ■ While communication is being carried out.
L550/L550D/L555/L555D Select HD Format To select the display mode, follow the steps as detailed below: 1. Click Start and click Control Panel. 2. Click Appearance and Personalization. 3. Click Personalization. 4. Click Display Settings. 5. Click Advanced Settings. 6. Click List All Modes. 7. Select the one of the below selection at “List All Modes”.
L550/L550D/L555/L555D Security lock A security locks enable you to anchor your computer to a desk or other heavy object in order to help prevent unauthorized removal or theft. The computer has a security lock slot on its right side into which you can attach one end of the security cable, while the other end attaches to a desk or similar object. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information.
L550/L550D/L555/L555D Chapter 9 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
L550/L550D/L555/L555D Preliminary checklist You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet may cause what appears to be a serious problem: ■ Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.
L550/L550D/L555/L555D Record your observations so you can describe them in detail to your reseller, dealer or service provider. Software Hardware The problems may be caused by your software or disk. If you cannot load a software package, the media may be damaged or the program might be corrupted. In these instances try loading another copy of the software if possible.
L550/L550D/L555/L555D System start-up When the computer does not start properly, check the following items: ■ Self test ■ Power Sources ■ Power-on Password Self test While booting up the computer, self test is executed automatically and the following will be displayed: TOSHIBA Leading Innovation>>> This message remains on the screen for a few seconds.
L550/L550D/L555/L555D Overheating power down If the processor’s temperature reaches an unacceptably high level with either setting, the computer will automatically shut down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem Procedure Computer shuts down and DC IN indicator blinks green Leave the computer off until the DC IN indicator stops blinking.
L550/L550D/L555/L555D Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-up Modes for more information on these indicators, together with general battery operation. Problem Procedure Battery doesn’t power the computer The battery may be discharged - connect the AC adaptor to recharge the battery.
L550/L550D/L555/L555D Real Time Clock Problem Procedure The following message is displayed on the LCD: RTC battery is low or CMOS checksum is inconsistent. Press [F2] key to set Date/Time. The RTC battery charge has become exhausted, you should set the date and time in within the BIOS setup screen through the following steps: 1. Press [F2] key. BIOS setup will boot up. 2. Press [F5]/[F6] to set the date in [System Date]. 3. Press [F5]/[F6] to set the time in [System Time].
L550/L550D/L555/L555D Internal display panel Apparent display panel problems may be related to the computer’s setup and configuration - please refer to Chapter 7, HW Setup and Passwords for further information. Problem Procedure No display Press the FN + F5 hot keys to adjust the display priority, and to make sure it is not set for output to an external monitor. Markings appear on the These marks may have come from contact with LCD screen. the keyboard or Touch Pad while the display has been closed.
L550/L550D/L555/L555D Problem Procedure Slow performance The files on the hard disk drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive. Please refer to the operating system’s documentation or online Help File for further information on operating and using the Defragmentation utility.
L550/L550D/L555/L555D Problem Procedure Some CD/DVD/DVDs The computer’s software or hardware run correctly, but others configuration may be causing a problem. Ensure that these configurations match the requirements do not of the CD/DVD media (refer to the CD’s or DVD’s documentation if available).
L550/L550D/L555/L555D SD/SDHC memory card, miniSD/microSD Card For further information, please refer to Chapter 8, Optional Devices. Problem Procedure SD/SDHC memory card, miniSD/microSD Card error occurs Remove the SD/SDHC memory card, miniSD/ microSD Card from the computer and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your SD/SDHC memory card, miniSD/microSD Card for further information.
L550/L550D/L555/L555D MultiMediaCard For further information, please refer to Chapter 8, Optional Devices. Problem Procedure MultiMediaCard error occurs Remove the MultiMediaCard from the computer and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your MultiMediaCard for further information.
L550/L550D/L555/L555D User’s Manual Problem Procedure The mouse pointer moves too fast or too slow In this instance, you should initially try changing the speed setting within the Mouse Control utility. 1. To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse icon. 2. Within the Mouse Properties window, click the Pointer Options tab. 3. Set the pointer speed as required and click OK.
L550/L550D/L555/L555D USB mouse Problem Procedure On-screen pointer does not respond to mouse operation In this instance the system might be busy. Try moving the mouse again after waiting a short while. Remove the mouse from the computer and then reconnect it to a free USB port it in order to ensure it is firmly attached. 9-14 Double-clicking does not work In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility. 1.
L550/L550D/L555/L555D USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device. Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a free port in order to ensure it is firmly attached. Ensure that any required USB device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation.
L550/L550D/L555/L555D Additional memory module Please also refer to Chapter 8, Optional Devices for further information on installing and removing memory modules. 9-16 Problem Procedure If there is a memory malfunction, the Power indicator will repeatedly flash (on for 0.5 seconds, off for 0.5 seconds) in the following patterns: If there is an error in only slot A or no memory module is inserted in Slot A: amber twice, then green once. If there is an error in Slot B: amber once, then green twice.
L550/L550D/L555/L555D Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem Procedure No sound is heard Adjust the volume control. Turn the dial clockwise to increase the volume and turn the dial counterclockwise to decrease the volume. Check the software volume settings. Please check to see if Mute is turned to Off. Check to make sure the headphone connection is secure.
L550/L550D/L555/L555D External monitor Please also refer to Chapter 8, Optional Devices and to the documentation supplied with your monitor for further information. Problem Procedure Monitor does not turn on After confirming that the monitor’s power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor.
L550/L550D/L555/L555D Modem This information is applicable to the models equipped with a built-in modem. User’s Manual Problem Procedure Communication software can’t initialize modem Make sure the computer’s internal modem settings are correct. Please refer to the Phone and Modem Options link within the Windows Control Panel.
L550/L550D/L555/L555D LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN HUB. Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off. If problems persist, consult your LAN administrator. Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator.
L550/L550D/L555/L555D HDMI monitor output function Problem Procedure No display Try adjusting the contrast and brightness controls on the television. Press the FN + F5 hot key in order to change the display priority and ensure that it is not set for the internal display panel only. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
L550/L550D/L555/L555D 9-22 User’s Manual
L550/L550D/L555/L555D Chapter 10 Disclaimers This chapter slates the Disclaimer(s) information applicable to TOSHIBA computers. CPU Central Processing Unit (“CPU”) Performance Disclaimer.
L550/L550D/L555/L555D 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing. 64-bit computing requires that the following hardware and software requirements are met: ■ 64-bit Operating System ■ 64-bit CPU, Chipset and BIOS (Basic Input/Output System) ■ 64-bit Device drivers ■ 64-bit applications Certain device drivers and/or applications may not be compatible with a 64-bit CPU and therefore may not function properly.
L550/L550D/L555/L555D HDD drive capacity One Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and therefore shows less storage capacity. Available storage capacity will also be less if the product includes one or more pre-installed operating systems, such as Microsoft Operating System and/or pre-installed software applications, or media content.
L550/L550D/L555/L555D External HDD Capacity One Gigabyte (GB) means 109 =1,000,000,000 bytes using powers of 10. A computer operating system, however, reports storage capacity using powers of 2 for the definition of 1GB = 230 = 1,073,741,824 bytes, and therefore shows less storage capacity. Available storage capacity will also be less if the computer includes one or more pre-installed operating systems, pre-installed software applications, or media content. Actual formatted capacity may vary.
L550/L550D/L555/L555D Appendix A Specifications This appendix summarizes the computer’s technical specifications.
L550/L550D/L555/L555D Built-in Modem The ability of this feature is depending on the model you purchased. Network control unit (NCU) Type of NCU AA Type of line Telephone line (analog only) Type of dialing Pulse Tone Control command AT commands EIA-578 commands Monitor function Computer’s speaker Communication specifications A-2 Communication system Data: Fax: Full duplex Half duplex Communication protocol Data ITU-T-Rec (Former CCITT) Bell Fax ITU-T-Rec (Former CCITT) V.21/V.22/V.22bis/V.
L550/L550D/L555/L555D Appendix B Display Controller Display controller The display controller interprets software commands into hardware commands that turn particular pixels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors. A high-resolution external monitor connected to the computer can display up to 2048 horizontal and 1536 vertical pixels at up to 16M colors.
L550/L550D/L555/L555D B-2 User’s Manual
L550/L550D/L555/L555D Appendix C Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications User’s Manual Form Factor Mini Card Compatibility ■ IEEE 802.11 Standard for Wireless LANS ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The ‘Wi-Fi CERTIFIED’ logo is a certification mark of the Wi-Fi Alliance.
L550/L550D/L555/L555D Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: ■ Country/region where the product was purchased ■ Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
L550/L550D/L555/L555D Table Wireless IEEE 802.11 Channels Sets (Revision B and G) Frequency Range Channel ID 2400-2483.
L550/L550D/L555/L555D Table Wireless IEEE 802.
L550/L550D/L555/L555D Appendix D AC Power Cord and Connectors The AC input plug of power cord must be compatible with various international AC power outlets. Power cords need to meet the local standards and the specifications listed as below: Length: Minimum 1.7 meters Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.
L550/L550D/L555/L555D In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II.
L550/L550D/L555/L555D Appendix E TOSHIBA PC Health Monitor The TOSHIBA Health Monitor software program monitors computer system functions such as power consumption, the cooling system and HDD Drop sensor. It alerts users of specific system conditions via pop-up messages. It also tracks the usages of the computer and related devices, logging the service relevant information on the computer’s hard disk drive.
L550/L550D/L555/L555D Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started using the following methods: ■ Double click TOSHIBA PC Health Monitor in the Welcome Center. ■ Click Start -> All Programs -> TOSHIBA -> Utilities -> PC Health Monitor. ■ Click the icon in the notification area, then click the “TOSHIBA PC Health Monitor is not enabled. Please click here for more details.” message when it is displayed.
L550/L550D/L555/L555D Appendix F If your computer is stolen Always take care of your computer and try to prevent it from being stolen. You are the owner of a valuable technical device, which may be highly attractive to thieves, so please do not leave it unattended in a public place. To further help protect against theft, security cables can be bought for use with your notebook when it is being used at home or in the office.
L550/L550D/L555/L555D TOSHIBA Theft Registration Send to: Fax number: TOSHIBA Europe GmbH Technical Service and Support Blumenstrasse 26 93055 Regensburg Germany +49 (0) 941 7807 921 Country stolen: Machine type: (e.g. Satellite L500) Model number: (e.g. PSL50EYXT) Serial number: (e.g.
L550/L550D/L555/L555D Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference.
L550/L550D/L555/L555D I/O: input/output IrDA: Infrared Data Association IRQ: interrupt request KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PCB: printed circuit board PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock S/P DIF: Sony/Philips Digital Interface Format SDRAM: synchronous dynamic random acce
L550/L550D/L555/L555D analog signal: A signal whose characteristics such as amplitude and frequency vary in proportion to (are an analog of) the value to be transmitted. Voice communications are analog signals. application: A group of programs that together are used for a specific task such as accounting, financial planning, spreadsheets, word processing and games. ASCII: American Standard Code for Information Interchange.
L550/L550D/L555/L555D byte: The representation of a single character. A sequence of eight bits treated as a single unit; also the smallest addressable unit within the system. C cache memory: A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also L1 cache, L2 cache.
L550/L550D/L555/L555D compatibility: 1) The ability of one computer to accept and process data in the same manner as another computer without modifying the data or the media upon which it is being transferred. 2) the ability of one device to connect to or communicate with another system or component. components: Elements or parts (of a system) which make up the whole (system). Composite Video (YUV): A standard video signal used to transmit images, e.g. from a VCR to a TV.
L550/L550D/L555/L555D device driver: A program (called a “driver”) that permits a computer to communicate with a device. dialog box: A window that accepts user input to make system settings or record other information. disable: To turn a computer option off. See also enable. Digital Audio: An audio compression standard that enables high-quality transmission and real-time playback of sound files. disk drive: The device that randomly accesses information on a disk and copies it to the computer’s memory.
L550/L550D/L555/L555D DVD+R (Double Layer): A disc having two layers on one side with the DVD+R storage capacity about 1.8 times larger than before. The DVD-RW drive uses a laser to read data from the disc. E echo: To send back a reflection of the transmitted data to the sending device. You can display the information on the screen, or output it to the printer, or both.
L550/L550D/L555/L555D G gigabyte (GB): A unit of data storage equal to 1024 megabytes. See also megabyte. graphics: Drawings, pictures, or other images, such as charts or graphs, to present information. H hard disk: A storage device composed of a rigid platter or platters that can be magnetically coded with data. Hard disks hold much more information than diskettes and are used for long-term storage of programs and data.
L550/L550D/L555/L555D interrupt request: A signal that gives a component access to the processor. I/O: Input/output. Refers to acceptance and transfer of data to and from a computer. I/O devices: Equipment used to communicate with the computer and transfer data to and from it. IrDA 1.1: An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps. K K: Taken from the Greek word kilo, meaning 1000; often used as equivalent to 1024, or 2 raised to the 10th power.
L550/L550D/L555/L555D megahertz: A unit of wave frequency that equals 1 million cycles per second. See also hertz. memory: Typically refers to the computer’s main memory, where programs are run and data is temporarily stored and processed. Memory can be volatile and hold data temporarily, such as RAM, or it can be nonvolatile and hold data permanently, such as ROM. A computer’s main memory is RAM. See RAM, ROM. menu: A software interface that displays a list of options on the screen. Also called a screen.
L550/L550D/L555/L555D O OCR: Optical Character Recognition (reader). A technique or device that uses laser or visible light to identify characters and input them into a storage device. online state: A functional state of a peripheral device when it is ready to receive or transmit data. operating system: A group of programs that controls the basic operation of a computer.
L550/L550D/L555/L555D port: The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result. See also application. prompt: A message the computer provides indicating it is ready for or requires information or an action from you.
L550/L550D/L555/L555D SCSI: Small Computer System Interface is an industry standard interface for connection of a variety of peripheral devices. SD/SDHC memory card: Secure Digital cards are flash memory widely used in a variety of digital devices such as digital cameras and Personal Digital Assistants. SECAM L: SECAM (Sequential Color Memory) is a broadcasting standard used in France. SIO: Serial Input/Output. The electronic methodology used in serial data transmission.
L550/L550D/L555/L555D V VGA: Video Graphics Array is an industry standard video adaptor that lets you run any popular software. volatile memory: Random access memory (RAM) that stores information as long as power is supplied to the computer. W warm start: Restarting or resetting a computer without turning it off.
L550/L550D/L555/L555D Index A D AC adaptor, 1-5 additional, 1-13 connecting, 3-2 DC IN 19V jack, 2-5 ASCII characters, 5-5 DC IN indicator, 2-11, 6-3 Display, 2-7 automatic power off, 1-8 brightness (down), 5-3 brightness (up), 5-4 controller, B-1 hinge, 2-8 opening, 3-4 Documentation list, 1-2 B Battery charging, 6-5 extending battery life, 6-8 indicator, 2-11, 6-2 Monitoring capacity, 6-7 real time clock, 1-5, 6-4 save mode, 1-9 Battery Charger, 8-7 Battery pack, 1-5, 2-6 additional, 8-7 replacing, 6
L550/L550D/L555/L555D H L Hard disk drive, 2-6 automatic power off, 1-8 HDMI, 8-12 Heat dispersal, 1-9 Hibernation Mode, 1-9 Hot keys, 1-8 Brightness (Down), 5-3 Brightness (Up), 5-4 Hibernate, 5-3 Lock, 5-3 Mute, 5-3 Output, 5-3 Power Plan, 5-3 Sleep, 5-3 TOSHIBA Zooming Utility (enlarge), 5-4 TOSHIBA Zooming Utility (reduce), 5-4 Touch Pad, 5-4 Wireless, 5-4 Zoom, 5-4 HW Setup accessing, 7-1 general, 7-2 HW Setup utility, 1-11 LAN, 1-7, 4-29 cable types, 4-29 connecting, 4-30 disconnecting, 4-31 jack,
L550/L550D/L555/L555D Problems AC power, 9-5 Analyzing the problem, 9-2 Battery, 9-6 Bluetooth, 9-20 External monitor, 9-18 Hard disk drive, 9-8 Hardware and system checklist, 9-3 HDMI Monitor, 9-21 Internal display panel, 9-8 Keyboard, 9-7 LAN, 9-20 Memory Stick/Memory Stick PRO, 9-11 Modem, 9-19 MultiMediaCard, 9-12 Overheating power down, 9-5 Password, 9-7 Pointing device, 9-12 Power, 9-4 SD/SDHC memory card, miniSD/ microSD Card, 9-11 Self test, 9-4 Sound system, 9-17 System start-up, 9-4 TOSHIBA suppo
L550/L550D/L555/L555D Index-4 User’s Manual