User's Manual Satellite P850/P855
Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice .......................................................................... 1-7 OpenSSL Toolkit License Issues ......................................................... 1-7 ENERGY STAR® Program ..........................................
Wireless communications .................................................................. 4-30 LAN ....................................................................................................... 4-33 Battery .................................................................................................. 4-34 Additional memory module ................................................................ 4-41 Peripheral devices .............................................................................
User's Manual iv
Chapter 1 TOSHIBA Legal, Regulatory and Safety This chapter states the Legal, regulatory and safety information applicable to TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft, Inc. SRS and SRS logo are trademarks or registered trademarks of SRS Labs, Inc. SRS technology is incorporated under license from SRS Labs, Inc.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception.
telecommunication accessories and the Low Voltage Directive 2006/95/EC for the supplied power adapter. Furthermore the product complies with the Ecodesign Directive 2009/125/EC (ErP) and its related implementing measures. This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards.
VCCI Class B Information この装置は、クラスＢ情報技術装置です。この装置は、家庭環境で使 用することを目的としていますが、この装置がラジオやテレビジョン 受信機に近接して使用されると、受信障害を引き起こすことがあります。 取扱説明書に従って正しい取り扱いをしてください。 ＶＣＣＩ－Ｂ Canadian regulatory information (Canada only) This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications.
Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006/66/ EC), then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust bin symbol.
Battery is a consumption product, since the battery time depends on the usage of your computer. If the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure. Following information is only for India: The use of this symbol indicates that this product may not be treated as household waste.
-----------------------/*===================================================== Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. 2. 3. 4. 5. 6. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
---------------------------------/* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are adhered to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code.
USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e.
Disposing of the computer and the computer's batteries Discard this computer in accordance with applicable laws and regulations. For further information, contact your local government. This computer contains rechargeable batteries. After repeated use, the batteries will finally lose their ability to hold a charge and you will need to replace them. Under certain applicable laws and regulation, it may be illegal to dispose of old batteries by placing them in the trash.
Blu-ray™ Writer drive BDXL™ TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 14F, Bldg. No.102, Digital empire2, 486 Sin-dong, Yeongtong-gu, Suwon-si, Gyeonggi-do, Korea, 443-734 3. Pioneer Digital Design. Blu-ray™ Combo drive Blu-ray™ Writer drive Blu-ray™ Writer drive BDXL™ SERIAL NO.
Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode). In this condition, observe the following: Never cover your computer or AC adaptor with any object.
Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/ n), as defined and approved by the Institute of Electrical and Electronics Engineers. The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance®.
Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless products however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.
Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Alesund. Russian Federation: - Only for indoor applications.
Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, closed industrial and warehouse areas, and on board aircraft. 1. 2.
designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. Caution: Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits. Nevertheless, the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized.
Using this equipment in Japan In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1.
4. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan.
Austria Belgium Bulgaria Canada Cyprus Czech Rep Denmark Estonia Finland France Germany Greece Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Korea Latvia Liechtenstein Lithuania Luxemburg Malta Monaco Netherlands Norway Philippines Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland UK USA Legal Footnotes Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product ser
CPU performance may also vary from specifications due to design configuration. Under some conditions, your computer product may automatically shutdown. This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions. To avoid risk of lost data, always make back-up copies of data by periodically storing it on an external storage medium. For optimum performance, use your computer product only under recommended conditions.
Computers configured with a 64-bit operating system can address 4 GB or more of system memory. Battery Life Battery life may vary considerably depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components. Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage.
Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed. Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media.
Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Click Tap the Touch Pad or click the left Touch Pad control button once. Left click the mouse once. Tap the touch screen once (only for touch screen models). Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left click the mouse twice. Tap the touch screen twice (only for touch screen models).
Use a virus-check program and make sure it is updated regularly. Never format storage media without checking its content - formatting destroys all stored data. It is a good idea to periodically back up the internal Hard Disk Drive or other main storage device to external media. General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss.
When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched. As a general safety precaution, avoid touching any metal parts.
2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the left of the computer. Figure 2-3 Connecting the DC output plug to the computer 1 2 1. DC IN 19V jack 3. 2. DC output plug Plug the power cord into a live wall outlet - the DC IN/Battery indicator on the front of the computer should glow. Opening the display The display panel can be opened to a wide range of angles for optimal viewing.
Do not close the display panel with pens or any other objects left in between the display panel and the keyboard. When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status.
When it is displayed, be sure to read the License Terms carefully. Getting to know the Start screen The Windows 8 Start screen provides you a new and easy way to access your favorite things, such as apps, websites and contacts. By pointing the mouse pointer to the lower-right (or upper-right) corner of your screen, you will find a list of charms with different demands, including basic tasks such as turning off the power and advanced PC settings.
Restarting the computer Certain conditions require that you reset the computer, for example if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: In the Settings charm, click Power and then select Restart. Press CTRL, ALT and DEL simultaneously (once) to display the menu window, and then select Restart by clicking the power icon ( ) in the lower-right corner.
When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options (to access it, click Desktop -> Desktop Assist (in taskbar) -> Control Panel -> System and Security -> Power Options). To restore the operation of the computer from Sleep Mode, press and hold the power button or any key on the keyboard for a short amount of time. Please note that keyboard keys can only be used if the Wakeup on Keyboard option is enabled within the TOSHIBA System Settings.
Sleep Mode limitations Sleep Mode will not function under the following conditions: Power is turned back on immediately after shutting down. Memory circuits are exposed to static electricity or electrical noise. Hibernation Mode The Hibernation Mode feature saves the contents of memory to the Hard Disk Drive when the computer is turned off so that, the next time it is turned on, the previous state is restored.
1. Click Desktop -> Desktop Assist (in taskbar) -> Control Panel -> System and Security -> Power Options. 2. Click Choose what the power button does or Choose what closing the lid does. 3. Click Change settings that are currently unavailable. 4. Select the Hibernate check box from Shutdown settings. 5. Click the Save changes button. Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid.
Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section. Please handle your computer carefully to avoid scratching or damaging the surface.
Keep foreign metal objects, such as screws, staples and paper clips, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. DC IN/Battery indicator The DC IN/Battery indicator shows the condition of the DC IN and the battery's charge - white indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor.
Figure 3-2 The left side of the computer 1 2 1. Security lock slot 2. DC IN 19V jack 3. LAN jack 3 4 5 4. Universal Serial Bus (USB 3.0) port 5. Optical disc drive Product appearance depends on the model you purchased. Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer. DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries.
USB 3.0 port(s) may work as USB 2.0 port(s) when operating in USB Legacy Emulation mode. Keep foreign metal objects, such as screws, staples and paper clips, out of the USB port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Optical disc drive The computer may be configured with a DVD Super Multi drive, Blu-ray™ Combo drive or Bluray™ Writer drive. 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to.
Universal Serial Bus (USB 3.0) port Two Universal Serial Bus ports, which comply to the USB 3.0 standard, are provided on the right side of the computer. The USB 3.0 port is compliant with USB 3.0 standard and backward compatible with USB 2.0 devices. The port with the icon has Sleep and Charge function. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available.
Back The following figure shows the computer’s back. Figure 3-4 The back of the computer 1 1. Battery pack Product appearance depends on the model you purchased. Battery pack The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected. For more detailed information on the use and operation of the battery pack please refer to the Battery section. Underside The following figure shows the underside of the computer.
Battery release latch Slide and hold this latch into its "Unlock" position in order to release the battery pack for removal. For more detailed information on removing the battery pack please refer to the Battery section. Memory module slot The memory module slot allows for the installation, replacement and removal of additional memory module. The size of the memory modules varies depending on the model. The actual amount of useable system memory will be less than the installed memory modules.
Figure 3-6 The front of the computer with the display panel open 2 3 4 5 6 1 1 9 10 7 11 88 13 8 14 10 15 11 16 12 17 1. Wireless communication antennas (not shown)* 2. Microphone* 3. Face tracking Infrared transmitter* 4. Web Camera LED* 5. Web Camera* 6. Face tracking Infrared transmitter* 7. Display screen 8. 3D/Eco Button* 9. Power button 10. Display hinge 11. Stereo speakers 12. Keyboard 13. Fingerprint Sensor* 14. LCD Sensor switch (not shown) 15. Touch Pad 16.
Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool. Enables the transmission of video and use of video chat via the internet using specialized applications. Some models are equipped with a Web Camera. Do not point the web camera directly at the sun. Do not touch or press strongly on the web camera lens. Doing so may reduce image quality.
LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power On/Off feature as appropriate. For example, when you close the display panel the computer enters Hibernation Mode and shuts itself down and then, when you next open the display, the computer will automatically start up and return you to the application you were previously working on. You can specify within the Power Options.
Fingerprint Sensor This sensor enables you to enroll and recognize a fingerprint. For detailed information on Fingerprint Sensor, refer to Using the Fingerprint Sensor. Some models are equipped with a Fingerprint Sensor. Touch Pad ON/OFF indicator Double tapping this indicator to enable/disable the Touch Pad. It also shows the status of the Touch Pad: Enabled: off Disabled: glows white Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on-screen pointer.
Refer to the Using the Remote Controller section in this chapter for information on how to use the remote controller as well as how to install or replace its battery. Figure 3-7 Remote controller 2 3 1 5 6 4 7 9 10 8 11 12 13 14 15 17 16 18 19 20 21 22 23 24 25 1. Power 8. Red Button 2. Start 3. Teletext 4. Recorded TV 5. Guide 9. Green Button 10.Yellow Button 11. Blue Button 12. Back 6. Live TV 13. More Information 14. Channel/Page Control 15. Arrows and OK 16. Mute 17. Replay 18.
Start TV tuner model: TV Application button.When you press Media Center Green button, TV application ArcSoft TV 5.0 is invokedNo TV tuner model: TOSHIBA VIDEO player button. When you press Media Center Green button, “TOSHIBA VIDEO player” is invoked� Teletext Starts or terminates the Teletext mode. Recorded TV Allows you to switch to the Recorded TV screen if the ArcSoft TV 5.0 window is active. Guide Allows you to switch to the Electronic Program Guide (EPG) screen if the ArcSoft TV 5.
Record Records the selected television program and stores it on your hard disk drive. Pause Pauses an audio or video track, and live or recorded TV programs. Stop Stops the media currently playing. Volume Control Increases or decreases the volume while watching TV, viewing DVD's or replaying CD's. Play Plays the selected media. FWD (Fast Forward) Moves the media (video, disc, music, and so on) forwards. REW (Rewind) Moves the media (video, disc, music, and so on) backwards.
The appearance of the provided Remote Controller may vary depending on the model you purchased. Even if the remote controller is within the effective range as described above, it may malfunction or not work correctly in the following cases. When an obstacle stands between the infrared receiver window of your computer and the Remote Controller. When direct sunlight or strong fluorescent light strikes the infrared receiver window.
doctor. Do not touch the battery fluid on instruments or devices with bare hands. Wipe off with a cloth or paper towel. When the battery shipped with the Remote Controller is discharged, replace it with commercially available CR2032 battery. Other types of battery should not be used. Installing and replacing the battery 1. 2. Open the battery cover on the back side of the remote controller. Slide the battery out of battery case.
Hard Disk Drive or Solid State Drive The size of the hard disk drive varies depending on the model. To check which type of HDD/SSD is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist (in taskbar) -> Support & Recovery -> PC Diagnostic Tool. Please note that part of the hard disk's overall capacity is reserved as administration space. In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD unless otherwise stated.
Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time. Therefore, software written for a given video mode will run on any computer that supports that mode.
For more information about the NVIDIA Control Panal system, please refer to the NVIDIA Control Panel Help. To access it, click Help from the main menu and then select NVIDIA Control Panel Help. On Optimus models, two kinds of Display Drivers are installed: “Intel® HD Graphics Driver” and “NVIDIA Graphics Driver XXX.XX”. Do not uninstall the display driver from “Uninstall Program” in the Control Panel. If you have to uninstall the display driver, please follow the steps below: 1.
The LED in the table below refers to the DC IN/Battery indicator.
White Indicates the AC adaptor is connected and the battery is fully charged. No light Under any other conditions, the indicator does not light. If the battery pack becomes too hot while it is being charged, the charge will stop and the DC IN/Battery indicator will go out. When the battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off.
Conditions Ambient temperature Relative humidity Wet-bulb temperature 29°C maximum Conditions Altitude (from sea level) Operating -60 to 3,000 meters Non-operating -60 to 10,000 meters maximum Power Requirements AC adaptor 100-240V AC 50 or 60 Hz (cycles per second) Computer 19V DC External RGB monitor port pin assignment 5 1 15 11 10 User's Manual 6 Pin Signal Name Description I/O 1 CRV Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved
Pin Signal Name Description I/O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I/O (I): Input to computer I/O (O): Output from computer AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.
For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China.
Chapter 4 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer.
CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. NUM LOCK When the NUM LOCK indicator glows, you can use the number keys on the keyboard for number entry. Function key The function keys (F1~F12) are the twelve keys at the top of your keyboard. The FN key is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
Special function mode Standard F1F12 mode Function F8 FN + F8 Moves media forward. F9 FN + F9 Decreases the computer's volume. F10 FN + F10 Increases the computer's volume. F11 FN + F11 Turns the sound on or off. F12 FN + F12 Turns the Airplane mode on or off. FN + 1 FN + 1 Reduces the icon size on the desktop or the font sizes within one of the supported application windows.
2. 3. Using the numeric keypad, type the ASCII code of the character you require. Release ALT - the ASCII character will appear on the display screen. Using the Fingerprint Sensor This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints. By enrolling the ID and password onto the fingerprint authentication feature, it is no longer necessary to input the password from the keyboard.
Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions may cause fingerprint reading to fail. TCheck the center of the fingerprint whorl before swiping and then ensure this is swiped along the center line of the sensor.
Enroll two or more fingers. Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers. Check the condition of your finger - any conditions which have changed since enrollment, such as injury, rough skin, and extremely dry, wet, soiled, dirty, oily, soaked or swollen fingers, may lower the recognition success rate. Also if the fingerprint is worn down or the finger becomes thinner or fatter, the recognition success rate may be lowered.
In use, the fingerprint authentication system will use the same username and password as defined within the Windows operating system. If no Windows password has been configured, you must do this before starting the fingerprint registration process. This sensor has the memory space for at least twenty fingerprint patterns. You might be able to register more fingerprint patterns depending on the sensor memory usage. 1. 2. 3. 4. 5. 6. 7.
2. 3. 4. In the Fingerprint Enroll window, it enables you to delete the fingerprint data for the currently logged in user. Click an enrolled finger you want to delete. "Do you want to delete?" message box will appear on the screen and then click OK. If you want to delete other fingerprints, repeat this step. If only one fingerprint is registered, the message "At least one fingerprint is required." will appear after clicking OK. You are not allowed to delete a unique fingerprint. Click Close.
Fingerprint Pre-Boot authentication and Single SignOn feature Overview about Fingerprint Pre-Boot authentication The fingerprint authentication system can be used to replace the keyboard based User Password authentication system when booting up. If you do not want to use the fingerprint authentication system for password authentication when booting up, but prefer to use the keyboard-based system instead, follow the on-screen instructions when the Fingerprint System Authentication screen is displayed.
Single Sign-On feature. You should check that your fingerprint is enrolled before configuring the settings. 1. 2. 3. 4. 5. Logon as Administrator (means a user has administrator privileges). In the TOSHIBA Fingerprint Utility main menu, click Run As Administrator. User Account Control window is displayed. Click Yes. Swipe your finger across the fingerprint sensor. Select Setting in the main menu to open the Setting window.
Blu-ray™ Writer drive BDXL™ In addition to the above formats, Blu-ray™ Writer drive BDXL™ supports BD-R TL, BD-R QL and BD-RE TL. Some types and formats of DVD-R DL and DVD+R DL discs may be unreadable. Using optical disc drives The full-size drive provides high-performance execution of disc based programs. You can run either 12 cm (4.72") or 8 cm (3.15") discs without an adaptor. Use the DVD playback application to view DVD-Video discs.
3. Lay the disc, label side up, in the disc tray. Figure 4-7 Inserting a disc 1 1. Laser lens When the disc tray is fully opened, the edge of the computer will cover the disc tray slightly. Therefore, you will need to turn the disc at an angle when you place it in the disc tray. After seating the disc, however, make sure it lies flat. Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment. Prevent foreign objects from entering the drive.
When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open. 2. 3. The disc extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the disc. Push the center of the disc tray to close it. Press gently until it locks into place. How to remove disc when the disc tray will not open Pressing the eject button will not open the disc tray when the computer power is off.
Blu-ray™ discs BD-R, BD-R DL, BD-R TL and BD-R QL discs can be written only once. The recorded data cannot be erased or changed. BD-RE, BD-RE DL and BD-RE TL discs can be recorded more than once. Writing discs You can use the DVD Super Multi drive or Blu-ray™ Combo drive to write data to either CD-R, CD-RW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD +R DL, DVD+RW or DVD-RAM discs.
problems with hardware devices. In view of this, it is good practice to make two or more copies of important data, in case of any undesired change or loss of the recorded contents. Before writing or rewriting Based on TOSHIBA's limited compatibility testing, we suggest the following manufacturers of disc media, however, it must be noted that disc quality can affect write or rewrite success rates. Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc.
DVD-RAM: (DVD Super Multi drive only) DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or Version 2.2 Panasonic Corporation (for 3x and 5x speed media) Hitachi Maxell, Ltd. (for 3x and 5x speed media) BD-R: Panasonic Corporation BD-R DL: Panasonic Corporation BD-RE: Panasonic Corporation BD-RE DL: Panasonic Corporation BD-R TL: TDK. SHARP BD-RE TL: Panasonic Corporation Some types and formats of DVD-R DL and DVD+R DL discs may be unreadable.
Do not perform any of the following actions: Change users in the Operating Systems. Operate the computer for any other function, including such tasks as using a mouse or Touch Pad, or closing/opening the display panel. Start a communication application. Apply impact or vibration to the computer. Install, remove or connect external devices, including such items as a memory media card, USB device, external monitor or an optical digital device. Use the audio/video control button to reproduce music or voice.
Do not playback video while watching or recording television programs using other applications. Doing so may cause video playback or television program recording errors. In addition, if prescheduled recording starts during video playback it may cause video playback or television program recording errors. Please view video during times when there is no recording prescheduled. The resume function cannot be used with some discs on the TOSHIBA VIDEO PLAYER.
When viewing video on an external display or TV, change the display device before playing. Video can be played only on internal LCD displays or external displays. In Clone mode (Dual View), TOSHIBA VIDEO PLAYER may not function properly. Do not change the screen resolution while running the TOSHIBA VIDEO PLAYER. Do not change the display device while running the TOSHIBA VIDEO PLAYER. Starting TOSHIBA VIDEO PLAYER Use the following procedure to start TOSHIBA VIDEO PLAYER. 1. 2.
Close all other applications before playing back video. Do not open any other applications or carry out any other operations during video playback. Do not switch to Hibernation or Sleep Mode when running the TOSHIBA Blu-ray Disc Player. Because Blu-ray Disc™ playback operates according to programs built into the content, operation methods, operation screens, sound effects, icons and other features may vary from disc to disc.
This software can only playback MPEG2, MP4 and WTV files created by the preinstalled applications on the same computer. Playback may not function properly if you use the files other than these types. Starting TOSHIBA Blu-ray Disc Player Use the following procedure to start TOSHIBA Blu-ray Disc Player. Insert a Blu-ray™ Movie Disc in the optical disc drive while the operating system is running.
Due to the possibility of impact on vision development, viewers of 3D video images should be aged 6 or older. Children and teenagers may be more susceptible to health issues associated with viewing in 3D and should be closely supervised to avoid prolonged viewing without rest. Avoid use of the 3D function when under the influence of alcohol. Please read the user’s manual that comes with the computer carefully before using the 3D playback function. The 3D effect differs between individuals.
You may experience some time lag if you perform any of the following operations when the “Video Display Window” is at full-screen size. Bring up windows such as [Right-Click Menu], [Settings Window], [Title/Chapter Search], [File Select] or [Error Message]. Operate on Windows Operate on other applications Please make sure AC adapter is used when playing with the enabled 3D playback feature. 3D playback occurs only in full-screen size.
The 2Dto3D conversion function uses TOSHIBA's original algorithm to apply a 3D effect to your own 2D videos. However, note that this function does not provide the same video content as a video originally provided in 3D, and does not create a new video in the 3D format but only plays 2D videos in a 3D like mode. The picture generated by 2Dto3D conversion function is not the same as a picture produced for 3D playback use.
3D video content can only be displayed on an external display connected using HDMI "with 3D". 3D Settings can be changed on the "Settings" Screen, but the default settings are highly recommended. Changing the settings may cause the 3D stereoscopic effect to become stronger, which in turn may cause eye fatigue. The 3D effect differs between individuals.
Do not cover the Web Camera when watching 3D videos. Do not dim the lights in room when using the Glasses-Free 3D Function. The Glasses-Free 3D Function will not be working when moving beyond the range of the Face Tracking. Glasses-free 3D function will work with only one of the applications that support this function at the same time (e.g.
Starting the X-Tune Utility Use the following procedure to start the X-Tune utility. Click Desktop -> Desktop Assist (in taskbar) -> All Programs -> SuperD X-Tune -> X-Tune to start the X-Tune utility. Operating the X-Tune Utility To operate the X-Tune utility, follow the steps as described below: 1. 2. 3. 4. 5. Select the language and optimization mode, and then click OK. There are three optimization modes: Primary Setting, Advanced Setting and Professional Setting.
Game is not displayed with glasses-free 3D mode while running TOSHIBA Blu-ray Disc™ Player with glasses-free 3D mode or running TOSHIBA Web Camera application. The performance of the game will be decreased when playing game with glasses-free 3D mode. If the performance of the game is decreased dramatically, please decrease the quality of image of the game at the game settings.
NVIDIA® 3DTV Play Only some models are supported with NIVDIA® 3DTV Play function. When a television is connected to HDMI port and the television is supporting 3D feature, the NVIDIA® 3DTV Play feature may be enabled through the following procedure. Before setting up the NVIDIA® 3DTV Play feature, please ensure the Internet setup is completed in order to receive notifications via the Internet.
When you want to play game with 3D mode, please set the resolution and refresh rates at the game side. To watch 3D video at TOSHIBA Blu-ray Disc™ Player, the following operation is required before playing contents. 1. 2. 3. Click Desktop -> Desktop Assist (in taskbar) -> Control Panel -> Hardware and Sound -> NVIDIA Control Panel. Click Change resolution from Select a Task.... Choose below resolutions from "Resolution": 4. HD 3D: 720p, 1280 x 720 Click the Apply button.
radio technology that complies with the IEEE802.11 Wireless LAN standard. Frequency Channel Selection of 5GHz for IEEE 802.11a or/and IEEE802.11n Frequency Channel Selection of 2.4GHz for IEEE 802.11b/g or/and IEEE802.
Compatibility IEEE 802.11 Standard for Wireless LANs Wi-Fi (Wireless Fidelity) certified by the WiFi Alliance. The "Wi-Fi CERTIFIED" logo is a certification mark of the Wi-Fi Alliance.
Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2.4GHz band, which is license-free and compatible with radio systems in most countries in the world. Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other.
If you are using Fast Ethernet LAN (100 megabits per second, 100BASETX), be sure to connect with a CAT5 cable or higher. You cannot use a CAT3 cable. If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you can connect with a CAT3 or higher cable. Connecting the LAN cable To connect the LAN cable, follow the steps as detailed below: Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use.
Battery pack When the AC adaptor is not connected, the computer's main power source is a removable lithium ion battery pack, also referred to in this manual as the main battery. You can purchase additional battery packs for extended use of the computer away from an AC power source although you should not change the battery pack while the AC adaptor is connected. Before you remove the battery pack, save your data and shut down the computer, or place the computer into Hibernation Mode.
Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius. Otherwise, the electrolyte solution might leak, battery pack performance might deteriorate and the battery life might be shortened. Never install or remove the battery pack without first turning off the power and disconnecting the AC adaptor. Never remove the battery pack while the computer is in Sleep Mode. Data could be lost. Never remove the battery pack while the Wake-up on LAN function is enabled.
Please be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer - if you make heavy use of external devices for example, the battery might scarcely charge at all during operation. Battery charging notice The battery may not begin charging immediately under the following conditions: The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all).
With repeated discharges and recharges, the battery's capacity will gradually decrease. In view of this it will be noted that an often used, older battery will not operate for as long as a new battery even when both are fully charged.
Extending battery life To maximize the life of your battery packs: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps as detailed below. 1. Turn off the computer's power. 2. Disconnect the AC adaptor and turn on the computer's power - if it does not turn on then go to Step 4. 3. Operate the computer on battery power for five minutes.
In Hibernation Mode, data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed. Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries. Removing the battery pack To remove a discharged battery, follow the steps as detailed below: 1. 2. 3. 4. 5. 6. Save your work.
Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries. 1. 2. 3. Insert the battery pack as far as it will go into the computer. Ensure that the battery pack is securely in place and the battery lock is in its locked position. Turn your computer over.
Installing a memory module To install a memory module, follow the steps as detailed below: 1. 2. 3. 4. 5. 6. Click Power in the Settings charm, and then click Shut down while holding down the SHIFT key - ensure that the Power indicator is off. Remove the AC adaptor and all cables and peripherals connected to the computer. Close the display panel. Turn the computer upside down and remove the battery pack (refer to Replacing the battery pack section, if required).
7. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 4-14 Seating the memory module 2 1 3 1. Notch 2. Slot B 3. Slot A Product appearance depends on the model you purchased. Never allow metal objects, such as screws, staples and paper clips, to enter the computer.
8. Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. Figure 4-15 Seating the memory module cover 1 2 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. 9. Install the battery pack - refer to Replacing the battery pack section, if required. 10. Turn your computer over. 11.
8. Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them. Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Figure 4-16 Removing the memory module 1 1 2 3 1.
Please note that an adaptor is required to use miniSD/microSD Card. Please note that not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions.
SDXC 64GB Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards. If you reformat a memory card, be sure to reformat it with a device such as digital camera or digital audio player that uses the memory cards, not with the format command provided within Windows.
Set the write-protect switch to the lock position, if you do not want to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: 1. 2. 3. Turn the memory media so that the contacts (metal areas) are face down. Insert the memory media into the Memory media slot on the front of the computer. Press the memory media gently to ensure a firm connection is made.
Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer could become unstable or data in the memory media could be lost. Do not remove only the miniSD/microSD Card while leaving the adaptor in the Memory media slot. External monitor An external analog monitor can be connected to the External RGB monitor port on the computer. To connect a monitor, follow the steps as detailed below: Connecting the monitor cable 1.
HDMI Device An HDMI display device can be connected to the HDMI out port on the computer. To connect the HDMI display device, follow the steps as detailed below: As the port operation of all HDMI (High-Definition Multimedia Interface) display devices have not been confirmed, some HDMI display devices may not function properly. Connecting the HDMI out port 1. 2. Plug one end of the HDMI cable into the HDMI in port of the HDMI display device.
3. To use the internal speakers on your computer, select Speakers. To use the television or the external monitor that you have connected to the computer, select a different playback device. 4. Click the Set Default button if it is available. 5. Click OK to close the Sound dialog. Settings for display video on HDMI To view video on the HDMI display device, be sure to configure the following settings otherwise you may find that nothing is displayed.
Use the TV remote control to launch, operate and close applications on your computer. Turn on the TV when the HDMI output is selected using the function key. Switch the video output (HDMI or LCD) when executing certain desktop icons. Enable/Disable the REGZA Link (PC Control) function on the computer. TV Tuner Use the ArcSoft TV 5.0 to watch TV programs or record them.The dimensions and shape of the TV Tuner jack vary for different regions. Some models are equipped with a TV tuner. When the ArcSoft TV 5.
Connecting the coaxial cable When lightning occurs, do not touch the antenna line. This may cause an electric shock. If you have to operate your computer during a thunderstorm and are connecting the TV tuner to an outside antenna, you should operate your computer using AC power mode. The AC adaptor offers some protection against (but does not entirely prevent) possible electric shock caused by lightning. For complete protection, do not operate your computer during a thunderstorm. 1. 2.
Figure 4-22 Security lock 1 2 1. Security lock slot 2. Security lock Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Memory Kit DDR3-1333/1600 memory modules can easily be installed in the computer. The available option memory depends on TOSHIBA authorization.
Microphone Level Follow the steps below to change the microphone recording level. 1. 2. 3. Right click on the speaker icon on the Taskbar, and select Recording devices from the sub menu. Select Microphone, and click Properties. On the Levels tab move the Microphone slider to increase or decrease the microphone volume level. If you feel the microphone volume level is inadequate, move the Microphone Boost slider to a higher level.
When audio power management is disabled, the button is black and concave. Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction. Default Format You can change the sample rate and bit depth of sound. Video mode Video mode settings are configured via the Screen Resolution dialog.
Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel.
Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable).
TOSHIBA Fingerprint This product has a fingerprint utility installed for Utility the purpose of enrolling and recognizing fingerprints which can then be linked to a username and password in order to remove the need to input these details from the keyboard. Just by swiping an enrolled finger against the fingerprint sensor, the following functions will be enabled: Logon to Windows and access a security enabled homepage through Internet Explorer. Unlock the password-protected screensaver.
TOSHIBA Media Player by sMedio TrueLink+ This software is a multimedia player which can be used to play back video, music and photo. TOSHIBA Media Player can play back contents on a local library/home network/SkyDrive. To access it, click the Media Player icon on the Start screen. For details, please refer to the Tutorial. TOSHIBA Function Key This utility allows you to perform some features by pressing a specified key or combined with the FN key.
TOSHIBA Resolution+ The plug-in lets you upconverts wmv and mp4 Plug-in for Windows videos on Windows Media Player. Media Player For more information, please refer to the TOSHIBA Resolution+ Plug-in for Windows Media Player Help. To access it, click Desktop -> Desktop Assist (in taskbar) -> Media & Entertainment -> TOSHIBA Resolution+ Plug-in for Windows Media Player - Help. ArcSoft TV 5.0 This software provides a quick and easy way to enjoy the TV programs on your computer.
Display automatic power off *1 This feature automatically cuts off power to the computer's display panel when there is no keyboard input for a specified time, with power being restored the next time a key is pressed. This can be specified in the Power Options. HDD automatic power This feature automatically cuts off power to the hard disk drive when it is not accessed for a off *1 specified time, with power being restored when the hard disk drive is next accessed.
Sleep Mode If you have to interrupt your work, you can use this feature to allow you to turn off power to the computer without exiting from your software. Data is maintained in the computer's main memory so that when you next turn on the power, you can continue working right where you left off. Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software.
Set (button) Click this button to register a password. After a password is set, you will be prompted to enter it when you start the computer. After you set the password, a dialog box will be displayed asking whether you want to save it to a floppy diskette or other media. If you forget the password, you can open the password file on another computer. Be sure to keep the media in a safe place.
When saving the HDD User Password shut down or restart the computer. If the computer is not shut down or restarted, the saved data may not be correctly reflected. For more information on shutting down or restarting the computer, refer to Turning on the power. Supervisor Password If you set a Supervisor Password, some functions might be restricted when a user logs on with the User Password.
The settings or options explained here may vary depending on the model you purchased. After you changed the settings, a dialog box may appear to prompt you that the changes will take effect after the computer is restarted. Make sure to restart your computer immediately to apply these changes. Accessing TOSHIBA System Settings To run TOSHIBA System Settings, click Desktop -> Desktop Assist (in taskbar) -> Tools & Utilities -> System Settings.
This function can be used for ports that support the Sleep and Charge function. The port with the icon ( ) has Sleep and Charge function. Move the slider to enable or disable this function. Enabled Enables the Sleep and Charge function. Then you can use this function to charge certain USBcompatible external devices such as mobile phones or portable digital music players. Disabled Disables the Sleep and Charge function.
Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function. Auto Mode (Default) is suitable for a wide range of digital audio players. However, determining which mode is suitable for your USB device is unknown without trying.
Move the slider to enable or disable this function. Enabled Enables Sleep and Charge or Sleep and Music function under battery mode. Disabled Enables Sleep and Charge or Sleep and Music only when the AC adaptor is connected. Lower limit of Specifies the lower limit of remaining battery life remaining battery life by moving the slider bar. If the remaining battery life falls below the setting, the Sleep and Charge or Sleep and Music function will be stopped.
System LCD Only Selects the internal LCD, even if an external monitor is connected. Boot This tab allows you to modify the boot settings. Boot Priority Options This option allows you to set the priority for booting the computer. Click the Up and Down buttons to adjust the priority. To change the boot drive, follow the steps below. 1. 2. Hold down F12 and boot the computer. Release the F12 key one second after the computer is power on.
The Panel Open - Power On feature is supported with some models. Keyboard This tab allows you to set conditions for the Keyboard. Function Keys Mode This feature allows you to configure the Function Keys Mode. Please refer to the Function key section for more information about function key. Special function mode Press the function key by itself to use special functions. Hold FN first to use standard F1-F12 functions.
SATA This tab allows you to set conditions for SATA. SATA Interface setting This feature allows you to set SATA interface setting. Performance Let HDD/SSD work with maximum performance. Battery life Let HDD/SSD work with battery life mode. If this setting is selected, this caused performance down. LAN Wake-up on LAN This feature lets the computer's power be turned on from shutdown when it receives a wake-up packet (Magic packet) from the LAN.
Enabled The ODD tray automatically locks if vibration or shock is detected when your computer is powered by battery pack. Disabled Disables ODD tray lock function. Set the lock time for ODD tray Sets a period of time. When vibration or shock stops, the ODD tray unlocks after this period of time. This setting is only available when the ODD tray lock function is enabled.
3. 4. Select an artist icon or album icon for playback. Click a music file to playback. The steps for playing a photo file on a local library: 1. 2. 3. 4. Click My Local Library on the Start Page of TOSHIBA Media Player. Click Photos in the upper-left corner of the screen. Select a folder icon or date icon for playback. Click a photo file to playback.
Panel. Doing so will automatically delete all collected information from the HDD. The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA's standard limited warranty terms and limitations apply. Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started using the following methods: Click Desktop -> Desktop Assist (in taskbar) -> Support & Recovery -> PC Health Monitor.
HDD Protection cannot be used in models that are equipped with SSD. When vibration is detected, a notification will be displayed on the screen, and the icon in the Taskbar will change to the protection state. This message is displayed until the OK button is pressed or 30 seconds pass. When vibration subsides, the icon returns to the normal state. Setting up HDD Protection You can change HDD Protection settings.
However, when the computer is used in a mobile environment or in other unstable conditions, setting the detection level to 3 could result in frequent execution of HDD Protection, which will slow down Hard Disk Drive reading and writing. Set a lower detection level when the speed of Hard Disk Drive reading and writing is a priority.
The following items will be described in this section: Creating Recovery Media Restoring the pre-installed software from your created Recovery Media Restoring the pre-installed software from the Recovery Hard Disk Drive Creating Recovery Media This section describes how to create Recovery Media. Be sure to connect the AC adaptor when you create Recovery Media. Be sure to close all other software programs except the Recovery Media Creator.
2. 3. 4. 5. Turn on your computer and allow it to load the Windows operating system from the Hard Disk Drive as normal. Insert the first blank disc into the optical disc drive tray, or Insert the USB Flash Memory into one available USB port. Click Desktop -> Desktop Assist (in taskbar) -> Support & Recovery -> Recovery Media Creator. After Recovery Media Creator starts, select the type of media and the title you wish to copy, and then click the Create button.
If your computer does not load the Boot menu, please refer to the Troubleshooting section. TOSHIBA Media Player by sMedio TrueLink+ application is not included in the setup files above but can be downloaded from Windows Store. If you have previously chosen to remove the recovery partition and are trying to create "Recovery Media", you will see the following message: "The Recovery Media Creator can not be launched because there is no recovery partition.
If your computer does not load the Recovery options, please refer to the Troubleshooting section. You can also perform the restoration through PC settings in the operating system: 1. 2. 3. Click the Settings charm and click Changing PC settings . Click General under PC settings. Select the options you desired and follow the on-screen instructions. Ordering Recovery Discs from TOSHIBA* You can order Product Recovery discs for your notebook from the TOSHIBA Europe Backup Media Online Shop.
Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals.
The computer will not load advanced options during startup By holding down one of the following keys during startup, your computer will load advanced options as shown below. Key Advanced option F2 BIOS utility F12 Boot menu 0(zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, follow the steps below: 1. 2. 3. In the Settings charm, click Power and then select Restart .
Problem Procedure Computer shuts down automatically. Leave the computer off until it reaches room temperature. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator. Please refer to the Monitoring of power condition section for further information.
Problem Procedure Battery doesn’t If the battery is completely discharged, it will not charge when the AC begin charging immediately, in these instances you adaptor is attached should wait a few minutes before trying again. If the battery still does not charge, you should check that the power outlet the AC adaptor is connected to its supplying power - this can be tested by plugging another appliance into it.
Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost. The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps: 1. 2. 3. 4. 5. Press and hold the F2 key, and then turn on the computer. Release the F2 key one second after the computer is power on - the BIOS setup utility will load. Set the date in the System Date field. Set the time in the System Time field.
Problem Procedure Markings appear on the computer's display panel. These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner. In this latter instance you should always follow the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it.
Problem Procedure You cannot access a Make sure the drive’s disc tray is securely closed. CD/DVD/Blu-ray Press gently until it clicks into place. Disc™ in the drive Open the disc tray and make sure the disc is properly seated. It should lie flat with the label facing up. A foreign object in the disc tray could block laser light from reading the disc. Make sure there is no obstruction. Remove any foreign object. Check whether the disc is dirty.
Touch Pad Problem Procedure The Touch Pad does Check the Device Select settings. not work. Click Desktop -> Desktop Assist (in taskbar) -> Control Panel -> Hardware and Sound -> Mouse. Pressing function keys to enable. On-screen pointer does not respond to pointing device operation In this instance the system might be busy - Try moving the mouse again after waiting a short while.
USB mouse Problem Procedure On-screen pointer does not respond to mouse operation In this instance the system might be busy - Try moving the mouse again after waiting a short while. Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure it is firmly attached. Double-clicking does In this instance, you should initially try changing not work the double-click speed setting within the Mouse Control utility. 1. 2. 3.
Problem Procedure USB device does not Remove the USB device from the computer and work then reconnect it to a free port in order to ensure it is firmly attached. Ensure that any required USB device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation. Sleep and Charge function For more information and settings, please refer to the Sleep and Charge section. Problem Procedure I cannot use the Sleep and Charge function.
Problem Procedure The battery depletes quickly even when I turned OFF the power of the computer. If Sleep and Charge function is enabled, the computer's battery will discharge during hibernation or when the computer is turned off. External devices connected to the compatible ports do not work when connected to a compatible port. Some external devices may not work when connected to a compatible port if the Sleep and Charge function is enabled. The "USB Wakeup function" does not work.
Problem Procedure Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the computer - please refer to Sound System and Video mode for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support.
Problem Procedure No display Try adjusting the contrast and brightness controls on the external monitor. Press the function key in order to change the display priority and ensure that it is not set for the internal display only. Check to see if the external monitor is connected. When the external monitor is set as the primary display device in extended desktop mode, it will not display when the computer wakes up from Sleep Mode if the external monitor has been disconnected while in Sleep Mode.
Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Operating Basics. Problem Procedure Cannot access Wireless LAN Make sure the computer's Wireless communication function is on. If problems persist, contact your LAN administrator. Bluetooth For further information on Bluetooth wireless communication, please refer to Operating Basics.
If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for current information and support.
Index A hinges 3-10 opening 2-5 screen 3-9 AC adaptor additional 4-54 connecting 2-3 DC IN 19V jack 3-3, 3-5 Display controller 3-18 Documentation list 2-1 Dual Pointing Device Touch Pad 6-10 B Battery extending life 4-39 monitoring capacity 4-37 real time clock 3-17, 4-35 save mode 5-5 types 4-34 DVD Super Multi drive using writing E Battery pack replacing 4-39 Equipment checklist 2-1 External monitor problems 6-14 Bluetooth problems 6-16 External RGB monitor 3-5 Boot Priority 5-13 C Function ke
HDMI out port 3-5 Heat dispersal 4-57, 5-5 HW Setup accessing 5-9 Boot 5-13 display 5-12 general 5-9 keyboard 5-14 LAN 5-15 SATA 5-15 USB 5-14 window 5-9 K Keyboard problems 6-7 Windows special keys 4-3 L LAN cable types 4-33 connecting 4-34 problems 6-15 M Memory installing 4-42 removing 4-44 memory media card inserting 4-48 removing 4-48 Memory media slot 4-45 Moving the computer 4-57 MultiMediaCard User's Manual removing 4-48 P Password power on 5-5 Starting the computer by password 5-8 Supervisor 5
USB device 6-11 USB mouse 6-11 Wireless LAN 6-16 R Video RAM 3-17 W Web Camera 3-9 Wireless communication 4-30 Recovery hard disk drive 5-23 Recovery Media 5-22, 5-24 Wireless LAN problems 6-16 Restarting the computer 2-8 S SD/SDHC/SDXC Card formatting 4-47 note 4-46 Security lock 4-53 Sleep Mode setting 2-8 System automatic 5-5 Sound system problems 6-13 T TOSHIBA Desktop Assist 5-1 TOSHIBA PC Diagnostic Tool 5-1 U USB device problems 6-11 V Video mode 4-56 User's Manual Index-3
