User's Manual P850/P855
P850/P855 Table of Contents Preface General Precautions Chapter 1 Getting Started Equipment checklist ............................................................................. 1-1 Getting Started ....................................................................................... 1-2 Chapter 2 The Grand Tour Front with the display closed ............................................................... 2-1 Left side ...................................................................................
P850/P855 Optional TOSHIBA Accessories ........................................................ 3-55 Sound System ...................................................................................... 3-55 Video mode .......................................................................................... 3-57 Computer Handling ............................................................................. 3-57 Heat dispersal ..................................................................................
P850/P855 Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein. First edition February 2012 Copyright authority for music, movies, computer programs, databases and other intellectual property covered by copyright laws belongs to the author or to the copyright owner.
P850/P855 Blu-ray Disc™, Blu-ray™, Blu-ray 3D™, BDXL™ and the logos are trademarks of the Blu-ray Disc Association. QUALCOMM is a trademark of Qualcomm Incorporated, registered in the United States and other countries. ATHEROS is a trademark of Qualcomm Atheros, Inc., registered in the United States and other countries. Realtek is a registered trademark of Realtek Semiconductor Corporation. Other trademarks and registered trademarks not listed above may be used in this manual.
P850/P855 Contact Address: TOSHIBA America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618-1697 Telephone: (949) 583-3000 EU Declaration of Conformity This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CEMarking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA’s web site http://epps.toshiba-teg.com on the Internet.
P850/P855 Industrial Environments (e.g. environments where a mains voltage of 380 V three-phase is used) Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA. The consequences of the use of this product in non-approved working environments may be: Interference with other devices or machines in the near surrounding area.
P850/P855 Canadian regulatory information (Canada only) This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications. Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment.
P850/P855 The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006/66/ EC), then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust bin symbol.
P850/P855 Following information is only for Turkey: Compliant with EEE Regulations: TOSHIBA meets all requirements of Turkish regulation 26891 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”. The number of possible pixel failures of your display is defined according to ISO 9241-307 standards. If the number of pixel failures is less than this standard, they will not be counted as defect or failure.
P850/P855 TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 416, MEATAN-3 DONG, YEONGTONG-GU, SUWON CITY, GYEONGGI, 443-742, KOREA 3. Pioneer Digital Design Blu-ray™ Combo drive Blu-ray™ Writer drive Blu-ray™ Writer drive BDXL™ SERIAL NO.
P850/P855 ENERGY STAR® Program Your Computer model may be ENERGY STAR® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
P850/P855 Preface Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
P850/P855 Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read.
P850/P855 General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
P850/P855 Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress. Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm.
P850/P855 Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort. Be sure to read it before using the computer.
P850/P855 Chapter 1 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
P850/P855 TOSHIBA Resolution+ Plug-in For Windows Media Player Corel Digital Studio for TOSHIBA TOSHIBA eco Utility TOSHIBA HW Setup Utility TOSHIBA Value Added Package TOSHIBA Web Camera Application TOSHIBA Fingerprint Utility TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility User's Manual (this manual) You may not have all the software listed above depending on the model you purchased. Getting Started All users should be sure to read the section Starting up for the first time.
P850/P855 Before you install a device or application, save any data in memory to the Hard Disk Drive or other storage media. Failure to do so may result in the loss of data. Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power.
P850/P855 Never place your computer or AC adaptor on a wooden surface, furniture, or any other surface that could be marred by exposure to heat since the computer base and AC adaptor's surface increase in temperature during normal use. Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. 1. Connect the power cord to the AC adaptor.
P850/P855 Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity. Figure 1-4 Opening the display panel 1 1. Display panel Use reasonable care when opening and closing the display panel.
P850/P855 Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 5, Power and Power-Up Modes for more information. After you turn on the power for the first time, do not turn it off until you have set up the operating system. Volume cannot be adjusted during Windows Setup. 1. 2. Open the display panel. Press and hold the computer's power button for two or three seconds.
P850/P855 Never turn off the power while a disk (disc) is being accessed, otherwise you may lose data or damage the disk. Never turn off the power while an application is running. Doing so could cause loss of data. Never turn off the power, disconnect an external storage device or remove storage media during data read/write. Doing so can cause data loss. 2. 3. Click Start. Click the Shut down button ( 4. Turn off any peripheral devices connected to your computer. ).
P850/P855 If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode. To prevent the computer from automatically entering Sleep Mode, disable Sleep Mode within the Power Options (to access it, Start -> Control Panel -> System and Security -> Power Options). To use the Hybrid Sleep function, configure it in the Power Options.
P850/P855 Hibernation Mode The Hibernation Mode feature saves the contents of memory to the Hard Disk Drive when the computer is turned off so that, the next time it is turned on, the previous state is restored. Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer. Save your data. While entering Hibernation Mode, the computer saves the contents of memory to the Hard Disk Drive.
P850/P855 Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the Hard Disk Drive. After you turn off the computer, and the content of memory has been saved to the Hard Disk Drive, turn off the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge.
P850/P855 Chapter 2 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix C. Please handle your computer carefully to avoid scratching or damaging the surface.
P850/P855 Keep foreign metal objects, such as screws, staples and paper clips, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. DC IN/Battery indicator The DC IN/Battery indicator shows the condition of the DC IN and the battery's charge - white indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor.
P850/P855 Figure 2-2 The left side of the computer 1 2 3 4 1. Security lock slot 2. DC IN 19V jack 3. LAN jack 5 4. Universal Serial Bus (USB 3.0) port 5. Optical disc drive Product appearance depends on the model you purchased. Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer.
P850/P855 Please note that it is not possible to confirm the operation of all functions of all USB devices that are available. In view of this it may be noted that some functions associated with a specific device might not operate properly. USB 3.0 port(s) may work as USB 2.0 port(s) when operating in USB Legacy Emulation mode. Keep foreign metal objects, such as screws, staples and paper clips, out of the USB port.
P850/P855 Universal Serial Bus (USB 3.0) port Two Universal Serial Bus ports, which comply to the USB 3.0 standard, are provided on the right side of the computer. The USB 3.0 port is compliant with USB 3.0 standard and backward compatible with USB 2.0 devices. The port with the icon ( Charge function. ) has Sleep and Please note that it is not possible to confirm the operation of all functions of all USB devices that are available.
P850/P855 Figure 2-4 The back of the computer 1 1. Battery pack Product appearance depends on the model you purchased. Battery pack The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected. For more detailed information on the use and operation of the battery pack please refer to Chapter 5, Power and Power-Up Modes. Legal Footnote (Battery Life) For more information regarding Battery Life, please refer to the Legal Footnotes section in Appendix C.
P850/P855 Battery release latch Slide and hold this latch into its "Unlock" position in order to release the battery pack for removal. For more detailed information on removing the battery pack please refer to Chapter 5, Power and Power-Up Modes. Memory module slot The memory module slot allows for the installation, replacement and removal of additional memory module. 2 GB, 4 GB or 8GB memory modules can be installed in the computer's four memory slots for a maximum of 16 GB system memory.
P850/P855 Figure 2-6 The front of the computer with the display panel open 2 3 4 5 1 6 1 9 10 7 11 88 13 8 14 10 15 11 16 12 17 1. Wireless communication antennas (not shown)* 2. Microphone* 3. Face tracking Infrared transmitter* 4. Web Camera LED* 5. Web Camera* 6. Face tracking Infrared transmitter* 7. Display screen 8. 3D/Eco Button* 9. Power button 10. Display hinge 11. Stereo speakers 12. Keyboard 13. Fingerprint Sensor* 14. LCD Sensor switch (not shown) 15. Touch Pad 16.
P850/P855 Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph. Enables the transmission of video and use of video chat via the internet using specialized applications. Please refer to the Web Camera Application Online Help for details.
P850/P855 LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off/On feature as appropriate. For example, when you close the display panel the computer enters Hibernation Mode and shuts itself down and then, when you next open the display, the computer will automatically start up and return you to the application you were previously working on. You can specify within the Power Options.
P850/P855 Fingerprint Sensor This sensor enables you to enroll and recognize a fingerprint. For detailed information on Fingerprint Sensor, refer to chapter 3, Using the Fingerprint Sensor, for details. Some models are equipped with a Fingerprint Sensor. Touch Pad ON/OFF indicator Double tapping this indicator to enable/disable the Touch Pad.
P850/P855 Figure 2-7 Remote controller 2 3 1 5 6 4 7 9 10 8 11 12 13 14 15 17 16 18 19 20 21 22 23 24 25 1. Power 8. Red Button 2. Start 3. Teletext 4. Recorded TV 5. Guide 9. Green Button 10.Yellow Button 11. Blue Button 12. Back 6. Live TV 13. More Information 14. Channel/Page Control 15. Arrows and OK 16. Mute 17. Replay 18. Skip 19. Record 20. Pause 21.Stop 22. Volume Control 23. Play 24. FWD (Fast Forward) 25. REW (Rewind) 7.
P850/P855 Guide Opens the Television Program Guide to display available TV channels and programs to watch and record. Live TV A shortcut to the full screen view. It also takes you to the current point in a live TV program after pausing live TV. DVD Menu Opens the main menu on a DVD movie, if available. Red, Green, Yellow and Blue buttons It jumps to a registration link.These buttons are not provided with some models. Back Displays the previous window.
P850/P855 Play Plays the selected media. FWD (Fast Forward) Moves the media (video, disc, music, and so on) forwards. REW (Rewind) Moves the media (video, disc, music, and so on) backwards. Using the Remote Controller Some computers include a remote control unit, which allows you to control some of your computer’s functions from a distant location. The remote controller is designed specifically for this computer. Some application programs may not support remote control functions.
P850/P855 When the infrared receiver window or the infrared emission part of the Remote Controller is dirty. When other computers which use an infrared remote controller are used near to your computer. When a low battery condition is present. Installing/Replacing battery Be sure to install the provided battery before using the remote controller. Store the battery for the remote control beyond the reach of children. If a child swallows a battery, this might result in choking.
P850/P855 2. Slide the battery out of battery case. Figure 2-9 Installing/Replacing the battery MCE IR Remote Control Model: G83C000BF116 1x 3V CR2032 Lithium battery RC6 ir Made in China 3. 4. Insert the new battery in place. Be sure to place the battery with correct polarities. Push it forward to fit into the battery case. Close the battery cover securely. Internal Hardware Components This section describes the internal hardware components of your computer.
P850/P855 In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD unless otherwise stated. SSD is a large-capacity storage media which uses Solid-State Memory in place of a magnetic disk of the hard disk. Under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, the SSD may be vulnerable to data retention errors.
P850/P855 For more information regarding Graphics Processing Unit (GPU), please refer to the Legal Footnotes section in Appendix C. Graphics Control Some NVIDIA graphics models may include NVIDIA® Optimus™ technology feature. NVIDIA® Optimus™ technology intelligently optimizes notebook performance by seamlessly switching between a discrete NVIDIA GPU for great graphics performance and an Intel integrated graphics chip for sustained battery life.
P850/P855 Intel® Display Power Saving Technology Intel GPU model may include the Display Power Saving Technology feature that can save the computer's power consumption by optimizing picture contrast on the internal LCD. This feature can be used if the computer is: running under battery mode using the internal LCD display only The Display Power Saving Technology feature is enabled at factory default. If you want to disable the feature, you can disable it.
P850/P855 Chapter 3 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go. Figure 3-1 Touch Pad and Touch Pad control buttons 1 2 3 1. Touch Pad 2. Touch Pad control buttons 3. Touch Pad ON/OFF indicator Product appearance depends on the model you purchased.
P850/P855 The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
P850/P855 F1 through F12 are called function keys because they execute programmed functions when pressed and, when used in combination with the FN key, those keys marked with icons also execute specific functions on the computer. Soft keys: FN key combinations The FN (function) is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
P850/P855 To access this help, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Flash Cards. In the Settings for Flash Cards window, click the Help button. Hot keys This section describes the associated functions of the hot keys. Special function mode Standard F1F12 mode Function F1 FN + F1 Launches the help file supplied with the software. F2 FN + F2 Decreases the computer's display panel brightness in individual steps.
P850/P855 FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number" key. To start the TOSHIBA Accessibility utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Accessibility.
P850/P855 How to Swipe your Finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures: Align the first joint of the finger to the center of the sensor. Lightly touch the sensor and swipe finger levelly towards you until the sensor surface becomes visible. In performing this process, you should also take care to ensure that the center of your fingerprint is on the sensor.
P850/P855 Do not paste stickers or write on the sensor. Do not touch the sensor with a finger or any other object which may have a build-up of static electricity on it. Observe the following before you place your finger on the sensor whether for fingerprint enrollment/registration or recognition. Wash and dry your hands thoroughly. Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of sensor failures, especially when the weather is dry.
P850/P855 You can back up the fingerprint data or the information registered to Automatic password input in IE. Please use Import/Export on TOSHIBA Fingerprint Utility main menu. Please also refer to the fingerprint utility Help file for more information. You can start it using the following method: Click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Fingerprint Utility. The main screen is displayed. Click ? in the lower left corner of the screen.
P850/P855 5. 6. 7. The scanning practice screen is displayed. You are able to practice swiping (three times) your finger to ensure you use the correct method. When you have finished practicing swiping your finger, click Next. Swipe three times with the same finger. If scanning of fingerprint succeeds, "Enrollment succeeded! Do you want to save this fingerprint?" message box will appear. Click OK. The following message will be displayed: "It’s strongly recommended you enroll one more fingerprint.".
P850/P855 5. 6. 7. 8. A list of fingerprint information for all users is shown in the screen. Click Delete All in the lower right. "Are you sure you want to delete all fingerprints?" message box will appear on the screen. Click OK. Click Close. "Are you sure you want to quit?" is displayed. Click OK. It will be returned to the TOSHIBA Fingerprint Utility main menu.
P850/P855 When swiping your finger, please ensure that you do it slowly and at a constant speed. If you find that this does not improve the authentication rate, you should try to adjust the speed at which the finger is swiped. If there are any changes in the environment or settings related to authorization, you will be required to provide authorization information such as a User Password (and, if applicable, the HDD/SSD Password).
P850/P855 9. "Save succeeded!" is displayed. Click OK. 10. Click Close. 11. "Are you sure you want to quit?" is displayed. Click OK. It will be returned to the TOSHIBA Fingerprint Utility main menu. This modified configuration for fingerprint boot authentication and Single Sign-on feature becomes effective the next time the system is booted up. Optical disc drives The computer may be installed with a DVD Super Multi drive, Blu-ray™ Combo drive or Blu-ray™ Writer drive (BDXL™).
P850/P855 Use the DVD playback application to view DVD-Video discs. For precautions on writing to discs, refer to the Writing discs section. To load discs, follow the steps as detailed below: 1. 2. When the computer’s power is on, press the eject button to open the disc tray slightly. Grasp the disc tray gently and pull until it is fully opened. Figure 3-6 Pressing the eject button and pulling the disc tray open 2 1 1. Eject button User's Manual 2.
P850/P855 3. Lay the disc, label side up, in the disc tray. Figure 3-7 Inserting a disc 1 1. Laser lens When the disc tray is fully opened, the edge of the computer will cover the disc tray slightly. Therefore, you will need to turn the disc at an angle when you place it in the disc tray. After seating the disc, however, make sure it lies flat. Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment. Prevent foreign objects from entering the drive.
P850/P855 1. To pop the disc tray partially open, press the eject button. Gently pull the disc tray out until it is fully opened. When the disc tray pops open slightly, wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open. 2. 3. The disc extends slightly over the sides of the disc tray so you can grasp it. Gently lift out the disc. Push the center of the disc tray to close it. Press gently until it locks into place.
P850/P855 DVD-RW, DVD+RW and DVD-RAM discs can be recorded more than once. Blu-ray™ discs BD-R, BD-R DL, BD-R TL and BD-R QL discs can be written only once. The recorded data cannot be erased or changed. BD-RE, BD-RE DL, BD-RE TL discs can be recorded more than once. Writing discs The TOSHIBA Disc Creator and Corel Digital Studio are provided as writing software with this computer. Corel Digital Studio can be used to write files in video format. TOSHIBA Disc Creator can be used to write data.
P850/P855 Any change or loss of the recorded contents of media that may be caused by writing or rewriting with this product, or for any business profit loss or business interruption that may be caused by the change or loss of the recorded contents. Damage that may be caused by using third party equipment or software. Given the technological limitations of current optical disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices.
P850/P855 DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version 1.2 Victor Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed media) DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media) DVD-RAM: (DVD Super Multi drive only) DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or Version 2.2 Panasonic Corporation (for 3x and 5x speed media) Hitachi Maxell, Ltd.
P850/P855 Always copy data from the hard disk drive to the optical media - do not use the cut-and-paste function as the original data will be lost if there is a write error. Do not perform any of the following actions: Change users in the Operating Systems. Operate the computer for any other function, including such tasks as using a mouse or Touch Pad, or closing/opening the display panel. Start a communication application. Apply impact or vibration to the computer.
P850/P855 You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R, DVD+R DL or DVD+RW media using the "Disc Backup" function of TOSHIBA Disc Creator. You cannot back up DVD-ROM, DVD Video, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL or DVD+RW to CD-R or CD-RW media using the "Disc Backup" function of TOSHIBA Disc Creator. TOSHIBA Disc Creator cannot record in packet format.
P850/P855 How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information. Using Corel Digital Studio for TOSHIBA This feature is supported with some models. How to make a DVD-Video or a Blu-ray Disc™ Movie Simplified steps for making a DVD-Video or a Blu-ray Disc™ movie from adding video source: 1. 2. 3. 4. 5. 6. 7. 8. 9.
P850/P855 Do not operate Corel Digital Studio immediately after turning on the computer. Please wait until all Disc Drive activity has stopped. CD recorder, DVD-Audio, Video CD functions are not supported in this version. Do not run software like a screen saver because it can put a heavy load on the CPU. Do not support mp3 decode and encode. DVD-VR format is not supported in this version.
P850/P855 Notes on use This software can only be used on Windows 7. TOSHIBA VIDEO PLAYER software is supported for playback of DVD-Video and DVD-VR. Frame dropping, audio skipping or out of sync audio and video may occur during playback of some DVD-Video titles. Close all other applications when using the TOSHIBA VIDEO PLAYER. Do not open any other applications or carry out any other operations during video playback. Playback may stop or not function properly in some situations.
P850/P855 Do not change Windows Users while TOSHIBA VIDEO PLAYER is running. For some DVD-Video discs, using the control window to change the audio track will also change the subtitle track. This software can playback MPEG2, MP4, and WTV files created by Corel Digital Studio for TOSHIBA. Playback may not function properly if you use the files other than these types. Display Devices & Audio TOSHIBA VIDEO PLAYER will only run when "Colors" is set to "True Color (32 bit)".
P850/P855 Open TOSHIBA VIDEO PLAYER Manual TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual.Use the following procedure to open TOSHIBA VIDEO PLAYER Manual.Press the F1 key when TOSHIBA VIDEO PLAYER is launched andclick the Help button. TOSHIBA Blu-ray Disc Player Please be aware of the following limitations when you use TOSHIBA Bluray Disc Player. Notes on Use This software can only be used on Windows 7.
P850/P855 The interactive function on Blu-ray™ discs may not work depending on the contents or network situation. Blu-ray™ drives and their associated media are manufactured according to the specifications of three marketing regions. Region codes can be set from TOSHIBA Blu-ray Disc Player. (Click the Setting button in the Display Area. And click the Region Menu). When you purchase Blu-ray™ Video, make sure it matches your drive, otherwise it will not play properly.
P850/P855 Press F1 key when TOSHIBA Blu-ray Disc Player is launched and click the Help button. 3D Function Some models have the Glasses-Free 3D Function on internal LCD. You can also watch 3D videos on an external 3D device connected via an HDMI out port. Important Safety Information for 3D Function Please refrain from or stop viewing if you feel ill or experience discomfort before or while watching 3D video images.
P850/P855 The “TOSHIBA VIDEO PLAYER” is intended for playing DVD-Video, DVD-VR and video files and for viewing 2D home video content in 3D. The 3D playback of any video content not created by the user may require the permission of third parties, where such content is protected by copyright. The protection of intellectual property rights is essential for TOSHIBA. In this respect, TOSHIBA underlines that the Player should not be used in a manner infringing such rights.
P850/P855 The 3D playback function can playback 3D video content, and your 2D home video content and other 2D content created by you (DVD or video file) in 3D using real-time 2Dto3D conversion. The 3D playback function CANNOT be used to playback 2D video contents of Blu-ray Disc™ or AVCHD in 3D using real-time 2Dto3D conversion. The Player's 3D playback function is meant for only personal home use.
P850/P855 Depending on the system environment, the player may automatically switch into 2D if you perform any of the following operations during 3D playback. Furthermore, you may experience some time lag when the switching occurs. - Opening windows or pop-ups such as [Right-Click Menu], [Settings Window], [File Select] or [Error Message]. - Using Windows features. - Using any other applications. Please make sure to use AC adapter when playing with 3D playback feature enabled.
P850/P855 Glasses-Free 3D Function on Internal LCD The Glasses-Free 3D Function on internal LCD is only provided with some models. The Glasses-Free 3D Function uses Web Camera to capture your Realtime position via the Face Tracking. The 3D image to display is adjusted automatically by recognizing your face and eyes with web camera. Usually, it is not necessary to set up the Face Tracking because it operates automatically.
P850/P855 Figure 3-9 Viewing Range 0.6M Using the X-Tune Utility The X-Tune utility provides an easy way to enhance the 3D stereo effects. You are recommended to use this utility to optimize the 3D stereo effects when using the Glasses-Free 3D function for the first time or being unsatisfied with the 3D effects. Starting the X-Tune Utility Use the following procedure to start the X-Tune utility. Click Start -> All Programs -> Superd Software -> X-Tune -> X-Tune to start the X-Tune utility.
P850/P855 1. 2. 3. 4. 5. 6. Click Start -> Control Panel -> Hardware and Sound -> NVIDIA Control Panel Select Set up stereoscopic 3D from Select a Task... Select Enable stereoscopic 3D check box. Click the Apply button. Change screen resolution to 1920 x1080 and set display mode to [Fullscreen] at game settings (please refer to the manual of the game for how to change screen resolution and display mode) (*1) Start game or GeForce 3D Photo Viewer then it is displayed with glasses-free 3D mode *1.
P850/P855 Glasses-free 3D mode may be enabled except for TOSHIBA Blu-ray Disc™ Player and games. At this time, please disable glasses-free 3D mode by unchecking Enable stereoscopic 3D. The color of video may be different from the original when playing video with full screen mode on RGB and non 3D TV if Enable stereoscopic 3D is checked. At this time, please disable glasses-free 3D mode by unchecking Enable stereoscopic 3D.
P850/P855 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. "Set up NVIDIA 3D TV Play" screen will appear (When the "Set up NVIDIA 3D Vision" screen displays, 3D TV Play feature is not supported on your television. Click Exit and finish setup). Click the Next button. "Turn on your glasses" screen will appear. Turn on your glasses and click the Next button. When the "Test your hardware setup" screen appears, put on your glasses, close your eyes alternately and select the image you see.
P850/P855 Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation. Turn all wireless functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury.
P850/P855 Setting 1. 2. 3. 4. Please make sure that the Wireless Communication function is on. Click Start -> Control Panel -> Network and Internet -> Network and Sharing Center. Click Set up a new connection or network. Follow the wizard. You will need the name of the wireless network together with security settings. Consult the documentation accompanied with your router or ask your wireless network administrator for the settings.
P850/P855 The range of the wireless signal is related to the transmit rate of the wireless communication. Communications at lower transmit range may travel larger distances. The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high-density materials. Range is also impacted due to "obstacles" in the signal path of the radio that may either absorb or reflect the radio signal.
P850/P855 This Bluetooth Stack is based on the Bluetooth specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers. Release Notes related to the Bluetooth Stack for Windows by TOSHIBA 1. 2. Fax application software: Please be aware that there is some fax application software that you cannot use on this Bluetooth Stack.
P850/P855 If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5e cable or higher. You cannot use a CAT3 or CAT5 cable. If you are using Fast Ethernet LAN (100 megabits per second, 100BASETX), be sure to connect with a CAT5 cable or higher. You cannot use a CAT3 cable. If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you can connect with a CAT3 or higher cable.
P850/P855 Cards/memory Memory media slot Secure Digital™ (SD) Card (SD memory card, SDHC memory card, SDXC memory card, miniSD Card, microSD Card) MultiMediaCard Additional memory module Peripheral devices External monitor HDMI device Other Security lock Optional TOSHIBA accessories Memory media slot The computer is equipped with a Memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras an
P850/P855 Secure Digital (SD) Card microSD card adaptor and microSD card MultiMediaCard (MMC) Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.
P850/P855 device such as digital camera or digital audio player that uses the memory cards, not with the format command provided within Windows. Should you need to format all areas of the memory card, including the protected area, you will need to obtain an appropriate application that applies the copy protection system. Media care Observe the following precautions when handling the card. Do not twist or bend cards.
P850/P855 2. Insert the memory media into the Memory media slot on the front of the computer and push it until you hear a click. Figure 3-12 Inserting a memory media 1 2 1. Memory media slot 2. Memory media Make sure memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it. When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
P850/P855 You should place a mat beneath the computer in order to prevent the computer's lid from becoming scratched or damaged when you are installing/replacing the memory module. In this instance you should avoid mats that are made of materials that hold or generate static electricity. When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer. Use only memory modules approved by TOSHIBA.
P850/P855 6. Slide your fingernail or a thin object under the cover and lift it off. Figure 3-13 Removing the memory module cover 1 2 1. Memory module cover User's Manual 2.
P850/P855 7. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 3-14 Seating the memory module 2 1 3 1. Notch 2. Slot B 3. Slot A Never allow metal objects, such as screws, staples and paper clips, to enter the computer.
P850/P855 8. Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. Figure 3-15 Seating the memory module cover 1 2 1. Memory module cover 2. Screw 9. Install the battery pack - refer to Replacing the battery pack section in Chapter 5, Power and Power-Up Modes, if required. 10. Turn your computer over. 11.
P850/P855 8. Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them. Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Figure 3-16 Removing the memory module 1 1 2 3 1.
P850/P855 Simultaneous reception and recording cannot be used when an external video device is connected and the above settings are made. Simultaneous reception and recording cannot be used when the settop box is connected and the above settings are made. According to the government regulations, it is not permitted to bring PAL/SECAM TV tuners into Korea. Using the TV Tuner Antenna The quality of sounds and pictures greatly depends on the radio propagation conditions.
P850/P855 Figure 3-17 Connecting the coaxial cable 1 2 1. TV Tuner jack 2. Coaxial cable When you have been using a descrambler to receive the programs on cable TV or satellite broadcasting, connect the set-top box and splitter to the coaxial cable. External monitor An external analog monitor can be connected to the External RGB monitor port on the computer. To connect a monitor, follow the steps as detailed below: Connecting the monitor cable 1.
P850/P855 the computer's power off, be sure to press the hot key again to switch to the internal display). Please refer to the The Keyboard section for further details on using hot keys to change the display setting. Do not disconnect the external monitor while in Sleep or Hibernation Mode. Turn off the computer before disconnecting the external monitor.
P850/P855 The computer is completely turned off. Do not do so when the computer is in Sleep Mode or Hibernation Mode. When you connect a television or external monitor to the HDMI port, the display output device is set to HDMI. When you unplug the HDMI cable and re-plug it, please wait at least 5 seconds before you re-plug the HDMI cable again. When you change the display output device by hot key, the playback device may not switch automatically.
P850/P855 REGZA Link (PC Control) Some models are supported with the REGZA Link (PC Control). HDMI out port can connect with Type A connector HDMI cable. One HDMI cable can send and receive video, audio and control signals. HDMI-CEC (Consumer Electronics Control) is a standard in the CE Industry which allows devices to work together over an HDMI cable. By connecting a TV which supports HDMI Control to this port, the remote control for the connected TV can be used to operate some of the computer functions.
P850/P855 Figure 3-20 Security lock 1 2 1. Security lock slot Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Memory Kit 2 GB, 4GB or 8GB memory modules (DDR3-1333/1600) can easily be installed in the computer. The available option memory depends on TOSHIBA authorization.
P850/P855 Microphone Level Follow the steps below to change the microphone recording level. 1. 2. 3. Right click on the speaker icon on the Taskbar, and select Recording devices from the sub menu. Select Microphone, and click Properties. On the Levels tab move the Microphone slider to increase or decrease the microphone volume level. If you feel the microphone volume level is inadequate, move the Microphone Boost slider to a higher level.
P850/P855 Power Management The audio controller in your computer can be turned off when the audio function is not used. To adjust the configuration of audio power management, click the Power Management button . When audio power management is enabled, the circle button at the upper left of the Power Management is blue and convex. When audio power management is disabled, the button is black and concave.
P850/P855 You can clean the display screen by spraying a small amount of glass cleaner onto a soft, clean cloth and then wiping the screen gently with the cloth. Never spray cleaner directly onto the computer or let liquid run into any part of it. Never use harsh or caustic chemical products to clean the computer. Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation.
P850/P855 If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance all unsaved data in memory will be lost.
P850/P855 Chapter 4 Utilities & Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable).
P850/P855 TOSHIBA Password Utility The TOSHIBA Password utility allows you to set a password in order to restrict access to the computer. HW Setup This utility allows you to customize your hardware settings according to the way you work with the computer and the peripherals you use. TOSHIBA Accessibili- The TOSHIBA Accessibility utility provides ty support to movement impaired users when they need to use the TOSHIBA Hot-key functions.
P850/P855 TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides access to specific tools, utilities and applications that make the use and configuration of the computer easier. To access this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist. TOSHIBA eco Utility This computer is equipped with "eco mode". This mode slightly lowers performance of some devices to reduce electric power consumption.
P850/P855 TOSHIBA Blu-ray Disc Player This software is provided for playback of Blu-ray Disc™. It has an on-screen interface and functions.To start this utility, click Start -> All Programs -> TOSHIBA -> Media & Entertainment -> TOSHIBA Blu-ray Disc Player. Corel Digital Studio for TOSHIBA Corel Digital Studio for TOSHIBA allows users to instantly create Blu-ray Disc™ movie, DVD video or slideshow discs via a user-friendly wizard interface with specific task oriented features.
P850/P855 TOSHIBA Media Con- This application allows you to control your music, troller pictures and videos by streaming content to any compatible device in your home. To access this utility, click Start -> All Programs -> TOSHIBA -> Media & Entertainment -> TOSHIBA Media Controller. For more information, please refer to the TOSHIBA Media Controller Help. TOSHIBA Resolution+ The plug-in lets you upconverts wmv and mp4 Plug-in for Windows videos on Windows Media Player.
P850/P855 System automatic Sleep/Hibernation Mode *1 This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time. This can be specified in the Power Options. Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.
P850/P855 Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software. The contents of main memory are automatically saved to the Hard Disk Drive so that when you next turn the power on again, you can continue working right where you left off. Refer to the Turning off the power section in Chapter 1, Getting Started, for more details.
P850/P855 The port with the icon ( ) has Sleep and Charge function. You can use the Sleep and Charge function to charge certain USBcompatible external devices such as mobile phones or portable digital music players. However, the Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification. In those cases, turn the power of the computer ON to charge the device.
P850/P855 The Microphone jack supports the Sleep and Music function. When Sleep and Music function is enabled, it is not possible to mute sound from the speaker even by connecting headphones to the Headphone jack. There is also no sound from the headphone. When Sleep and Music function is enabled, it is possible to play sound from the computer’s speaker by connecting an audio cable to the Microphone jack. Using this function discharges the computer’s battery.
P850/P855 Enabling Sleep and Music You can enable Sleep and Music by selecting the Enable Sleep and Music check box and clicking the Apply button. Battery Settings This utility can be used to specify the lower limit of remaining battery life for Sleep and Charge. Move the slider bar to specify the lower limit. If the remaining battery life falls below the setting, the Sleep and Charge function will be stopped.
P850/P855 To enter a password manually, follow the steps as detailed below: 1. Turn on the power as described in Chapter 1, Getting Started. The following message will appear in the screen: Enter Password [ ] At this point, the hotkeys do not work. They will function after you enter the password. 2. 3. Enter the Password. Press ENTER. If you enter the password incorrectly three times in a row, the computer shuts off. In this case, you must turn the computer back on to retry password entry.
P850/P855 General This window displays the BIOS/EC version and contains two buttons : Default and About. Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays the installed BIOS version, date and EC version. Password This option allows you to set or reset the user password for power on. User Password Lets you register a new password or change/remove an existing password. Not Registered Changes or remove the password (default).
P850/P855 3. Click OK. If the character string you enter matches the registered password, the password option is reset and the display changes to Not registered If they do not match, the following message appears. You must repeat from step 1. Incorrect Password. Owner String This blank field is used to display a message when the password field is displayed on startup. If a password is not registered the message will not be shown.
P850/P855 If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup. In addition, if you press a key other than one of those listed, or if the selected device is not installed, the system will continue to boot according to the current and available settings in HW Setup. Boot speed This feature allows you to select system boot-up speed.
P850/P855 Wake-up on Keyboard When this feature is enabled, and the computer is in Sleep Mode, you can turn on the system by pressing any key. However, please be aware that this option will only work with the internal keyboard and only when the computer is in Sleep Mode. Enabled Enables the Wake-up on Keyboard function. Disabled Disables the Wake-up on Keyboard function. (Default) USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation.
P850/P855 Connect the AC adaptor when using the Wake-up on LAN function. The battery retention time will be shorter than the times listed in this manual when this function is enabled. Enabled Enables Wake-up on LAN from shutdown. Disabled Disables Wake-up on LAN from shutdown. (Default) Built-in LAN This feature enables or disables the Built-in LAN. Enabled Enables Built-in LAN functions. (Default) Disabled Disables Built-in LAN functions. SATA This feature allows you to set conditions for SATA.
P850/P855 service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may also use this information for quality assurance analysis. Subject to the use restrictions above, the HDD data logged may be transferred to entities located outside of your country or region of residence (e.g., European Union). Those countries may or may not have the same data protection laws or data protection levels as required by your home country or region.
P850/P855 Using an acceleration sensor built into the computer, TOSHIBA HDD Protection detects vibration shocks and similar signs of movement of the computer, and automatically moves the Hard Disk Drive head to a safe position to reduce the risk of damage that could be caused by head-to-disk contact. The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged.
P850/P855 could result in frequent execution of TOSHIBA HDD Protection, which will slow Hard Disk Drive reading and writing. Set a lower detection level when the speed of Hard Disk Drive reading and writing is a priority. Different detection levels can be set depending on whether the computer is used as handheld or mobile usages, or whether it is used in a stable environment such as on a table in the workplace or at home.
P850/P855 This function does not work when the computer is booting, in Sleep Mode, in Hibernation Mode, in transition to Hibernation Mode, recovering from Hibernation Mode, or powered off. Do not subject the computer to vibration or impact while the function is disabled. System Recovery There is a hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem. You can also create recovery media and restore the system.
P850/P855 Be sure to connect the AC adaptor when you create Recovery Media. Be sure to close all other software programs except the Recovery Media Creator. Do not run software such as screen savers which can put a heavy load on the CPU. Operate the computer at full power. Do not use power-saving features. Do not write to the media when the virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background.
P850/P855 Restoring the pre-installed software from your created Recovery Media If the pre-installed files are damaged, you are able to either use the Recovery Media you have created or the Hard Disk Drive recovery process to restore the computer to the state it was in when you originally received it. To perform this restoration, follow the steps below: When the sound mute feature has been activated, be sure to disable this to allow sounds to be heard before starting the restore process.
P850/P855 Restoring the pre-installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem. If you subsequently set up your Hard Disk Drive again, do not change, delete or add partitions in a manner other than specified in the manual, otherwise you may find that space for the required software is not available.
P850/P855 Chapter 5 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging batteries, tips for saving battery power, and information on the different power-up modes.
P850/P855 Monitoring of power condition As shown in the below table, the DC IN/Battery and Power indicators on the system indicator panel alert you to the computer’s operating capability and battery charge status. DC IN/Battery indicator Check the DC IN/Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected. The following indicator conditions should be noted: Flashing amber The battery charge is low.
P850/P855 Battery This section explains battery types, use, recharging methods and handling. Battery types The computer has different types of batteries. Battery pack When the AC adaptor is not connected, the computer's main power source is a removable lithium ion battery pack, also referred to in this manual as the main battery.
P850/P855 Keep the battery pack out of reach of infants and children. It can cause injury. The lithium ion battery pack can explode if not replaced, used, handled or disposed of properly. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. The computer's RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative.
P850/P855 Charging Time The following table shows the approximate time required to fully charge a discharged battery.
P850/P855 Monitoring battery capacity Remaining battery power can be monitored using the following methods. Clicking the battery icon on the Taskbar Via the Battery Status in the Windows Mobility Center window You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time.
P850/P855 Batteries exhausted time When you turn off the power of your computer with batteries fully charged, the batteries will be exhausted within the following approximate period.
P850/P855 Replacing the battery pack Please be aware that the battery pack is classified as a consumable item. The operating life of the battery pack will gradually reduce through repeated charging and discharging, and will need to be replaced when it reaches the end of its operating life. In addition to this, you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time.
P850/P855 Figure 5-2 Releasing the battery pack -2 1. Battery lock 2. Battery release latch 3. Battery pack Installing the battery pack To install a battery pack, follow the steps as detailed below: Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries. 1. 2. 3. Insert the battery pack as far as it will go into the computer.
P850/P855 Panel power on/off You can set up your computer so that power is turned off automatically when you close the display panel, and turned on again when you open it. Please note that this function is only available for Sleep Mode or Hibernation Mode, not for Shut Down Mode. If the panel power off function is enabled, and you manually shut down Windows, do not close the display panel until the shut down process has been completed.
P850/P855 Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
P850/P855 Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support.
P850/P855 Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals.
P850/P855 the indicator is glowing, the computer is connected to a live external power source. Hardware and system checklist This section discusses problems caused by your computer’s hardware or attached peripherals.
P850/P855 Problem Procedure AC adaptor doesn’t power the computer Check the connections to make sure that the power cord/adaptor is firmly connected to the computer and a working power outlet. Check the condition of the cord and terminals. If the cord is frayed or damaged it should be replaced, while if the terminals are soiled, they should be cleaned with a clean cotton cloth. If the AC adaptor still does not power the computer, you should contact TOSHIBA Support.
P850/P855 Problem Procedure Battery doesn’t If the battery is completely discharged, it will not charge when the AC begin charging immediately, in these instances you adaptor is attached. should wait a few minutes before trying again. If the battery still does not charge, you should check that the power outlet the AC adaptor is connected to its supplying power - this can be tested by plugging another appliance into it.
P850/P855 Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost. The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps: 1. 2. 3. 4. 5. Press and hold the F2 key, and then turn on the computer - the BIOS setup utility will load. Set the date in the System Date field. Set the time in the System Time field. Press F10 - a confirmation message will be displayed.
P850/P855 Problem Procedure Markings appear on the computer's display panel. These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner. In this latter instance you should always follow the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it.
P850/P855 Problem Procedure You cannot access a Make sure the drive’s disc tray is securely closed. CD/DVD/Blu-ray Press gently until it clicks into place. Disc™ in the drive Open the disc tray and make sure the disc is properly seated. It should lie flat with the label facing up. A foreign object in the disc tray could block laser light from reading the disc. Make sure there is no obstruction. Remove any foreign object. Check whether the disc is dirty.
P850/P855 Touch Pad Problem Procedure The Touch Pad does Check the Device Select settings. not work. Click Start -> Control Panel -> Hardware and Sound -> Mouse. Pressing hot keys to enable. On-screen pointer does not respond to pointing device operation In this instance the system might be busy - Try moving the mouse again after waiting a short while.
P850/P855 USB mouse Problem Procedure On-screen pointer does not respond to mouse operation In this instance the system might be busy - Try moving the mouse again after waiting a short while. Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure it is firmly attached. Double-clicking does In this instance, you should initially try changing not work the double-click speed setting within the Mouse Control utility. 1. 2. 3.
P850/P855 Problem Procedure USB device does not Remove the USB device from the computer and work then reconnect it to a free port in order to ensure it is firmly attached. Ensure that any required USB device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation.
P850/P855 Problem Procedure The battery depletes quickly even when I turned OFF the power of the computer. If Sleep and Charge function is enabled, the computer's battery will discharge during hibernation or when the computer is turned off. External devices connected to the compatible ports do not work when connected to a compatible port. Some external devices may not work when connected to a compatible port if the Sleep and Charge function is enabled. The "USB Wakeup function" does not work.
P850/P855 Problem Procedure Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the computer - please refer to Sound System in Chapter 3, Operating Basics for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support.
P850/P855 Problem Procedure No display Try adjusting the contrast and brightness controls on the external monitor. Press the hot key in order to change the display priority and ensure that it is not set for the internal display only. Check to see if the external monitor is connected. When the external monitor is set as the primary display device in extended desktop mode, it will not display when the computer wakes up from Sleep Mode if the external monitor has been disconnected while in Sleep Mode.
P850/P855 Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 3, Operating Basics. Problem Procedure Cannot access Wireless LAN Make sure the computer's Wireless communication function is on. If problems persist, contact your LAN administrator. Bluetooth For further information on Bluetooth wireless communication, please refer to Chapter 3, Operating Basics.
P850/P855 If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for current information and support.
P850/P855 Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size 385 (w) x 252.5 (d) x 27.6/33.5 (h) millimeters (not including parts that extend beyond the main body).
P850/P855 External RGB monitor port pin assignment 5 1 10 6 15 11 Pin Signal Name Description I/O 1 CRV Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 +5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Data Signal I/O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I/O (I): Input to computer I/O (
P850/P855 Appendix B AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Certification agencies China: CQC U.S. and Canada: UL listed and CSA certified No.
P850/P855 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China.
P850/P855 Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis. CPU Central Processing Unit (CPU) Performance Legal Footnotes.
P850/P855 conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing.
P850/P855 achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After going through many charge and discharge cycles, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is a normal phenomenon for all batteries. Hard Disk Drive (HDD) Capacity 1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10.
P850/P855 Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media.
P850/P855 Appendix D Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/ n), as defined and approved by the Institute of Electrical and Electronics Engineers. The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance®.
P850/P855 Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless products however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.
P850/P855 Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Alesund. Russian Federation: - Only for indoor applications.
P850/P855 Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, closed industrial and warehouse areas, and on board aircraft. 1. 2.
P850/P855 designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. Caution: Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits. Nevertheless, the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized.
P850/P855 Using this equipment in Japan In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1.
P850/P855 4. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan.
P850/P855 Do not use this equipment in the countries/regions which are not listed in the table below. An ad-hoc mode is not available in 802.11n mode. Available channel of Peer-to-peer connection by ad-hoc mode is Ch1Ch11. Connection with an access point by the Infrastructure mode is Ch1Ch13. As of Feb.
P850/P855 UAE United Kingdom United States Venezuela Vietnam Zimbabwe Uruguay Approved Countries/Regions for the Atheros AR5B125 802.11b/g/n Wireless LAN This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below. An ad-hoc mode is not available in 802.11n mode. Available channel of Peer-to-peer connection by ad-hoc mode is Ch1Ch11.
P850/P855 Romania Russia Saudi Arabia Serbia Singapore Slovakia Slovenia South Africa South Korea Spain Sweden Switzerland Taiwan Thailand Ukraine UAE United Kingdom United States Uruguay Venezuela Vietnam Approved Countries/Regions for the Intel 2200BNHMW 802.11b/g/n Wireless LAN This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below.
P850/P855 User's Manual Turkey Ukraine UAE United States Uruguay Zimbabwe United Kingdom D-11
P850/P855 Index A DC IN/Battery indicator AC adaptor additional 3-55 connecting 1-3 DC IN 19V jack 2-5 Display automatic power off 4-5 hinges 2-10 opening 1-5 screen 2-9 ASCII characters 3-5 Display controller 2-17 B Documentation list 1-1 Dual Pointing Device Touch Pad 6-10 Battery extending life 5-7 monitoring capacity 5-6 real time clock 2-17, 5-3 save mode 4-6 types 5-3 Battery pack replacing 5-8 DVD Super Multi drive using writing E Equipment checklist 1-1 Bluetooth Bluetooth Stack for Wind
P850/P855 H M Hard Disk Drive 2-16 Media care Card care 3-43 Memory card care 3-43 Hard disk drive automatic power off 4-5 Memory installing 3-45 removing 3-48 HDD Protection 4-17 HDMI out port 2-5 Heat dispersal 3-58, 4-6 memory media card inserting 3-43 removing 3-44 Hibernation Mode 1-9, 4-7 Hot keys 4-5 HW Setup accessing 4-11 Boot 4-13 display 4-13 general 4-12 keyboard 4-15 LAN 4-15 SATA 4-16 USB 4-15 window 4-11 K Keyboard FN Sticky key 3-5 Function keys F1...
P850/P855 System Auto Off 5-10 turning off 1-6 turning on 1-6 Problems AC power 6-4 Analyzing the problem 6-2 Battery 6-5 Bluetooth 6-16 External monitor 6-14 Hardware and system checklist 6-4 Internal display panel 6-7 Keyboard 6-7 LAN 6-15 Memory Media Card 6-9 Optical Disc Drive 6-8 Overheating power down 6-4 Pointing device 6-9 Power 6-4 Real Time Clock 6-7 Sound system 6-13 SSD 6-8 TOSHIBA support 6-16 Touch Pad 6-10 USB device 6-11 USB mouse 6-11 Wireless LAN 6-16 Sleep Mode setting 1-7 System autom
