User’s Manual M40
Copyright © 2005 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
Macrovision License of Notice This product incorporates copyright protection technology that is protected by methods and claims of certain U.S. patents and other intellectual rights owned by Macrovision Corporation, and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless authorized by Macrovision Corporation. Reverse engineering of disassembly is prohibited.
■ To remove power from the computer, turn it off, remove the battery, and disconnect the AC adapter from the electrical outlet. ■ To help avoid the potential hazard of electric shock, do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm. ■ When setting up the computer for work, place it on a level surface. EU Declaration of Conformity This product is carrying the CE-Mark in accordance with the related European Directives.
The hookflash (timed break register recall) function is subject to separate national type approvals. It has not been tested for conformity to national type regulations, and no guarantee of successful operation of that specific function on specific national networks can be given. Following information is only for EU-member states: The use of the symbol indicates that this product may not be treated as household waste.
Important Notice Copyrighted works including, but not limited to music, video, computer program, databases are protected by copyright laws. Unless specifically permitted under applicable copyright laws, you cannot copy, modify, assign, transmit or otherwise dispose of any copyrighted work with the consent of the owner of the copyright. Please take notice that unauthorized copying, modification, assignment, transmission and disposition may be subject to claims for damages and penalties.
Matsushita UJDA760 Location of the required label COMPLIES WITHFDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J. MANUFACTURED: Manufactured by Panasonic Communications Co., LTD 1-62, 4-Chome, Minoshima, Hakata-ku, Fukuoka, JAPAN Toshiba Samsung TS-L462A Location of the required label PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR SUBCHAPTER J APPLICABLE AT THE DATE OF MANUFACTURE.
DVD Super Multi (+R Double Layer) drive safety instructions ■ The drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure. ■ To prevent direct exposure to the laser beam, do not try to open the enclosure.
TEAC DV-W28EA Location of the required label CERTIFICATION TISH PRODUCT COMPLIES WITH DHHS RULES 21 CFR CHAPTER 1, SUBCHAPTER J APPLICABLE DATE OF MANUFACTURE MANUFACTURED: TEAC CORPORATION 3-7-3 NAKA-CHO, MUSASHINO-SHI, TOKYO, JAPAN Toshiba Samsung TS-L632B Location of the required label PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR SUBCHAPTER J APPLICABLE AT THE DATE OF MANUFACTURE.
DVD Super Multi (±R Double Layer) drive safety instructions ■ The drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure. ■ To prevent direct exposure to the laser beam, do not try to open the enclosure.
TEAC DV-W28EA Location of the required label CERTIFICATION TISH PRODUCT COMPLIES WITH DHHS RULES 21 CFR CHAPTER 1, SUBCHAPTER J APPLICABLE DATE OF MANUFACTURE MANUFACTURED: TEAC CORPORATION 3-7-3 NAKA-CHO, MUSASHINO-SHI, TOKYO, JAPAN HDLS GSA-4082N Location of the required label COMPLIES WITHFDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J. MANUFACTURED: Manufactured by Panasonic Communications Co.
Pioneer DVR-K16 Location of the required label COMPLIES WITHFDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J. MANUFACTURED: Manufactured by PIONEER CORPORATION 4-1. Meguro 1-chome, Meguro-ku TOKYO 153-8654, JAPAN CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference.
ADVERSEL: USYNLIG LASERSTRÅLING VED ÅBNING, NÅR SIKKERHEDSAF-BRYDER ER UDE AF FUNKTION. UNDGÅ UDSÆTTELSE FOR STRÅLING ADVARSEL: Denne mærking er anbragt udvendigt på apparatet og indikerer, at apparatet arbejder med laserstråler af klasse 1, hviket betyder, at der anvendes laserstrlier afsvageste klasse, og at man ikke på apparatets yderside kan bilve udsat for utilladellg kraftig stråling.
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General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury, damage to the computer or impared performance. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Stress injury Carefully read the Instruction Manual for Safety & Comfort.
General Precautions Mobile phones Use of mobile phones can interfere with the audio system. Computer opreation is not impaired but it is recommended that a distance of 30 cm be maintained between the computer and a mo-bile phone in use.
General Precautions Main Memory Disclaimer The graphics system in your computer may use part of the main system memory for graphics performance and therefore reduce the amount of system memory available for other computing activities. The amount of system memory allocated to support graphics may vary depending on the graphics system, applications utilized, system memory size and other factors.
General Precautions SRS SRS audio enhancements are available in the Microsoft Windows operation system only. Images All images are simulated for purposes of illustration. LCD Brightness and Eye Strain Your LCD display has a brightness approaching that of a TV device. We recommend that you adjust the brightness of your LCD to a comfortable level to prevent possible strain on your eyes.
Preface Congratulations on your purchase of the M40 computer. This powerful, lightweight notebook computer is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your M40 computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
Preface Chapter 7, HW Setup and Passwords, explains how to configure the computer using the HW Setup program. It also tells how to set a password. Chapter 8, Optional Devices, describes the optional hardware available. Chapter 9, Troubleshooting, provides helpful information on how to perform some diagnostic tests, and suggests courses of action if the computer doesn’t seem to be working properly. The Appendixes provide technical information about your computer.
Preface Display S ABC Names of Windows or icons or text generated by the computer that appears on its display screen is presented in the type face you see to the left. Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read.
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Table of Contents General Precautions Preface Chapter 1 Introduction Equipment checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Options . . .
Chapter 4 Operating Basics Using the Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1 Using the optional USB diskette drive . . . . . . . . . . . . . . . . . . . . . . . . .4-2 Using optical media drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3 Writing CDs on CD-RW/DVD-ROM drive . . . . . . . . . . . . . . . . . . . . . . .4-7 Writing CD/DVDs on DVD Super Multi (±R Double Layer) drive . . . .
Chapter 9 Troubleshooting Problem solving process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3 TOSHIBA support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 1 Introduction This chapter provides an equipment checklist, and it identifies the computer’s features, options and accessories. Some of the features described in this manual may not function properly if you use an operating system that was not pre- installed by TOSHIBA. Equipment checklist Carefully unpack your computer. Save the box and packing materials for future use.
Introduction Software Windows XP Professional/Home Edition Service Pack 2 ■ The following software is preinstalled: ■ Microsoft® Windows XP Home Edition or Professional ■ Modem Driver ■ Display Driver ■ TOSHIBA Utilities ■ Wireless LAN driver (Can be used only on Wireless LAN models) ■ Sound Driver ■ DVD Video Player ■ LAN Driver ■ Pointing Device Driver ■ TOSHIBA Power Saver ■ TOSHIBA Online User’s Manual ■ TOSHIBA Assist ■ TOSHIBA ConfigFree ■ TOSHIBA Touch and Launch ■ TOSHIBA Touch Pad On/Off Utility ■
Introduction Features The computer uses TOSHIBA’s advanced Large Scale Integration (LSI), Comple-mentary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage, and high reliability. This computer incorporates the following features and benefits: Processor Built-in The computer is equipped with an Intel® Celeron® M processor, on-die 32KB instruction L1 cache and 1MB L2 cache memory.
Introduction Disks 1-4 Hard disk drive The computer has an integrated, 2 1/2" hard disk drive (HDD) for nonvolatile storage of data and software. It comes in the following sizes. ■ 40.0 GB (37.26 billion bytes) ■ 60.0 GB (55.89 billion bytes) ■ 80.0 GB (74.52 billion bytes) ■ 100.0 GB (93.15 billion bytes) ■ 120.0 GB (111.78 billion bytes) Other hard disk drives may be introduced.
Introduction User’s Manual DVD Super Multi (+R Double Layer) drive Some models are equipped with a full-size DVD Super Multi (+R Double Layer) drive module that lets you record data to rewritable CD/DVDs as well as run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor. It reads DVD-ROMs at maximum 8 speed and CD-ROMs at maximum 24 speed.
Introduction Display The computer’s LCD panel supports high-resolution video graphics. The screen can be set at a wide range of viewing angles for maximum comfort and readability. Built-in ■ 15.4" WXGA, 1280 horizontal x 800 vertical pixels ■ 15.4" Toshiba TruBrite WXGA, 1280 horizontal x 800 vertical pixels Graphics controller Graphics controller maximizes display performance. Refer to Appendix B for more information.
Introduction Universal Serial Bus (USB2.0) Three Universal Serial Bus (USB) ports enable chain connection of a number of USB-equipped devices to one port on your computer. i.LINK™ (IEEE 1394) (optional) This port enables high-speed data transfer directly from external devices such as digital video camera (provided with some models). Video Out Jack This S-Video out port lets you transfer NTSC or PAL data to external devices. See the Television section in Chapter 8, Optional Devices, for details.
Introduction Wireless LAN Some computers in this series are equipped with a Wireless LAN mini-PCI card that is compatible with other LAN systems based on Direct Sequence Spread Spectrum/Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE 802.11 Standard (Revision A, B or G), and Turbo Mode. ■ Automatic Transmit Rate Select mechanism in the transmit range of 54, 48, 36, 24, 18, 12, 9 and 6 Mbit/s (Revision A/B, B/G, A/B/G combo type).
Introduction Software Operating System Windows® XP Professional or Home Edition is available. Refer to the preinstalled software section at the front of this chapter. TOSHIBA Utilities A number of utilities and drivers are preinstalled to make your computer more convenient to use. Refer to the Utilities section in this chapter.
Introduction 1-10 Power on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer. Instant security A hot key function blanks the screen and disables the computer providing data security. Intelligent power supply A microprocessor in the computer’s intelligent power supply detects the battery’s charge and calculates the remaining battery capacity.
Introduction Hibernation This feature lets you turn off the power without exiting from your software. The contents of main memory are saved to the hard disk, when you turn on the power again, you can continue working right where you left off. Refer to the Turning off the power section in Chapter 3, Getting Started, for details. Standby If you have to interrupt your work, you can turn off the power without exiting from your software. Data is maintained in the computer’s main memory.
Introduction DLA for TOSHIBA DLA (Drive Letter Access) is the packet writing software which provides the function which writes files and/or folders to DVD+RW, DVD-RW or CD-RW disc via a drive letter like a floppy disk or other removable disks. TOSHIBA PC Diagnostic Tool TOSHIBA PC Diagnostic Tool displays the basic information on PC, and the test of built-in devices can also be performed.
Introduction TOSHIBA Virtual Sound TOSHIBA Virtual Sound works as the audio filter using SRS WOW XT and SRS TruSurround XT functions provided by SRS Labs, Inc. in United States. The audio filter enables you to enjoy the sound and music of better quality on your computer. CD/DVD Drive Acoustic Silencer This utility has the function to et up the speeds (read) of CD/DVD drive. You can set up one of the modes: Normal Mode can read data early, and Quiet Mode can lessen noise.
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Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Certain types of notebook chassis are designed to accommodate all possible configurations for an entire product series. Your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the notebook chassis, unless you have selected all those features.
The Grand Tour Display latch This latch secures the LCD panel in its closed position. Slide the latch to open the display. Microphone jack A standard 3.5 mm mini microphone jack enables connection of a monaural microphone or other device for audio input. Headphone jack A standard 3.5 mm mini headphone jack enables connection of stereo headphones (16 ohm minimum) or other devices for audio output. When you connect headphones, the internal speakers are automatically disabled.
The Grand Tour Left side The following figure shows the computer’s left side. Fan vent External monitor port USB Port PC card slot The left side of the computer External monitor port This 15-pin port lets you connect an external monitor. Fan vent Provides air flow for the fan. Be careful not to block the fan vent. Also be careful to keep foreign objects out of the vents. A pin or similar object can damage the computer’s circuitry.
The Grand Tour Right side The following figure shows the computer’s right side. i.LINK (IEEE 1394) Port Optical Media Drive USB Ports The right side of the computer Optical Media Drive The computer is configured with a CD-RW/DVD-ROM drive or DVD Super Multi drive supporting DVD+R (Double-Layer) or DVD±R (Double-Layer) that lets you run either 12 cm or 8 cm discs without using an adaptor. Universal Serial Bus Ports The two Universal Serial Bus (USB) ports comply with the USB 2.
The Grand Tour Back side The following figure shows the computer’s back side. Security lock slot Modem jack Video-out jack LAN jack DC IN 19V The computer’s back side User’s Manual Video-out jack Plug a 4-pin S-Video connector into this jack. Modem jack IThis jack lets you use a modular cable (optional) to connect the modem directly to a telephone line. LAN jack This jack lets you connect to a LAN.
The Grand Tour Underside The following figure shows the underside of the computer. Make sure the display is closed before turning over your computer. Battery pack Battery lock Battery release latch Memory module cover The underside of the computer 2-6 Battery pack The battery pack powers the computer when the AC adaptor is not connected. The Batteries section in Chapter 6, Power and Power-Up Modes, describes how to access the battery pack.
The Grand Tour Front with the display open The following figure shows the front of the computer with the display open. To open the display, slide the display latch on the front of the computer and lift the display up. Position the display at a comfortable viewing angle.
The Grand Tour Power button Press the power button to turn the computer’s power on and off. The Power button LED indicates the status. Touch Pad Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting and double-clicking. Touch Pad Control Buttons Function like the left and right buttons on an external mouse.
The Grand Tour System indicators The following figure shows the system indicators, which light when various computer operations are in progress. Disk DC IN Main battery Power Systems indicators Power source/system indicators DC IN The DC IN indicator glows green when DC power is supplied from the AC power adaptor. If the adaptor’s output voltage is abnormal or if the power supply malfunctions, this indicator flashes amber. Power The Power indicator glows green when the computer is on.
The Grand Tour Numeric mode Arrow mode Keypad overlay indicators Arrow mode When the Arrow mode indicator lights green, you can use the keypad overlay (white labeled keys) as cursor keys. Refer to the Keypad overlay section in Chapter 5, The Keyboard. Numeric mode You can use the keypad overlay (white labeled keys) for numeric input when the Numeric mode indicator lights green. Refer to the Keypad overlay section in Chapter 5, The Keyboard.
The Grand Tour USB diskette drive (optional) An optional 3 1/2" diskette drive accommodates 1.44-megabyte or 720-kilobyte diskettes. It connects to the USB port. Disk-In-Use Indicator Diskette slot Eject button USB diskette drive Disk-In-Use Indicator This indicator lights when the diskette is being accessed. Diskette slot Insert diskette in this slot. Eject button When a diskette is fully seated in the drive, the eject button pops out.
The Grand Tour Optical Media drive Your compuuter is equipped with a CD-RW/DVD-ROM drive or DVD Super Multi drive supporting DVD+R (DL) or DVD±R (DL). An ATAPI interface controller is used for CD/DVD-ROM operation. When the computer is accessing a CD/DVD, an indicator on the drive glows. Region codes for DVD drives and media The CD-RW/DVD-ROM drive and DVD Super Multi drives supporting DVD+R (DL) or DVD±R (DL) and media are manufactured according to the specifications of six marketing regions.
The Grand Tour Formats The drives support the following formats: ■ DVD-ROM ■ DVD-Video ■ CD-DA ■ CD-Text ■ Photo CD™ (single/multi-session) ■ CD-ROM Mode 1, Mode 2 ■ CD-ROM x A Mode 2 (Form1, Form2) ■ Enhanced CD (CD-EXTRA) ■ CD-G (Audio CD only) CD-RW/DVD-ROM drive The full-size CD-RW/DVD-ROM drive module lets you record data to rewritable CDs as well as run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor.
The Grand Tour DVD Super Multi (DVD±R DL) drive The full-size DVD Super Multi drive module supporting Double Layer lets you record data to s as rewritable CDs as well as run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor. The read speed is slower at the center of a disc and faster at the outer edge. DVD read 8 speed (maximum) DVD-R write 8 speed (maximum) DVD-RW write 4 speed (maximum) DVD+R write 8 speed (maximum) DVD+R (DL) write 2.
Chapter 3 Getting Started This chapter provides basic information to get you started using your computer. It covers the following topics: ■ Setting up your work space — for your health and safety Be sure also to read the Instruction Manual for Safety & Comfort. This guide, which is included with the computer, explains product liability.
Getting Started General conditions In general, if you are comfortable, so is your computer, but read the following to make sure your work site provides a proper environment. ■ Make sure there is adequate space around the computer for proper ventilation. ■ Make sure the AC power cord connects to an outlet that is close to the computer and easily accessible. ■ The temperature should be 5 to 35 degrees Centigrade (41 to 95 degrees Fahrenheit) and the relative humidity should be 20 to 80 percent.
Getting Started Seating and posture The height of your chair in relation to the computer and keyboard as well as the support it gives your body are primary factors in reducing work strain. Refer to the following tips. Below eye level 90° angles Foot rest Posture and positioning of the computer ■ Place your chair so that the keyboard is at or slightly below the level of your elbow. You should be able to type comfortably with your shoulders relaxed. ■ Your knees should be slightly higher than your hips.
Getting Started Work habits A key to avoiding discomfort or injury from repetitive strain is to vary your activities. If possible, schedule a variety of tasks into your work day. If you must spend long periods at the computer, finding ways to break up the routine can reduce stress and improve your efficiency. ■ Sit in a relaxed posture. Good positioning of your chair and equipment as described earlier can reduce tension in your shoulders or neck and ease back strain. ■ Vary your posture frequently.
Getting Started Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power. The AC adaptor can be connected to any power source supplying from 100 to 240 volts and 50 or 60 hertz. For details on using the AC adaptor to charge the battery pack, refer to Chapter 6, Power and Power-Up Modes.
Getting Started Opening the display The display panel can be rotated in a wide range of angles for optimal viewing. 1. Slide the display latch on the front of the computer to the right to unlatch the display panel. 2. Lift the panel up and adjust it to the best viewing angle for you. When you open the display, hold it with both hands and lift up slowly. Display latch Opening the display panel Turning on the power This section describes how to turn on the power.
Getting Started Starting up for the first time When you first turn on the power, the computer’s initial screen is the Microsoft Windows® XP Professional Startup Screen Logo. Follow the on-screen directions. Turning off the power The power can be turned off in one of the following modes: Shut down (Boot), Hibernation or Standby mode. Shut Down mode (Boot mode) When you turn off the power in Shut Down mode, no data is saved and the computer will boot to the operating system’s main screen. 1.
Getting Started Benefits of hibernation The hibernation feature provides the following benefits: ■ Saves data to the hard disk when the computer automatically shuts down because of a low battery. For the computer to shut down in hibernation mode, the hibernation feature must be enabled in two places: the Hibernate tab in Power Options and Setup Action tab in TOSHIBA Power Saver. Otherwise, the computer will shut down in Standby mode.
Getting Started Data save in hibernation mode When you turn off the power in hibernation mode, the computer takes a moment to save current memory data to the hard disk. During this time, the Built-in HDD indicator will light. After you turn off the computer and memory is saved to the hard disk, turn off the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge.
Getting Started 3. Press the power button. This feature must be enabled. Refer to the System Power Mode item in Power Saver Utility described in the Control Panel. In Windows® XP, open Performance and Maintenance and open TOSHIBA Power Saver. When you turn the power back on, you can continue where you left when you shut down the computer. ■ When the computer is shut down in standby mode, the power indicator glows orange.
Getting Started Restoring the preinstalled software Restoring the complete system To restore the operating system and all preinstalled software, follow the steps below. When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. 1. Load the Product Recovery DVD-ROM in the drive and turn off the computer’s power. 2. Hold down the F12 key and turn on the power. When In Touch with Tomorrow TOSHIBA appears, release the F12 key. 3.
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Chapter 4 Operating Basics This chapter gives information on basic operations including using the Touch Pad, optional USB diskette drive, optical media drives, the internal modem, Wireless LAN and LAN. It also provides tips on caring for your computer, diskettes and CD/DVDs. Using the Touch Pad To use the Touch Pad, simply touch and move your finger tip across it in the direction you want the on-screen pointer to go. Two buttons below the Touch Pad are used like the buttons on a mouse pointer.
Operating Basics Using the optional USB diskette drive An optional 3 1/2" diskette drive connects to the computer’s USB port. It accommodates 1.44-megabyte or 720-kilobyte diskettes. Refer to Chapter 2, The Grand Tour, for more information. Connecting 3 1/2" diskette drive To connect the drive, plug the diskette drive connector into a USB port. Make sure the connector is right side up and properly aligned with the socket. Do not try to force the connection, doing so can damage the connecting pins.
Operating Basics Using optical media drives The text and illustrations in this section refer primarily to the optical DVD-ROM drive. However, operation is the same for all other optical media drives. The full-size drive provides high-performance execution of CD/DVD-ROM-based programs. You can run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without an adaptor. An ATAPI interface controller is used for CD/DVD-ROM operation. When the computer is accessing a CD/DVD-ROM, an indicator on the drive glows.
Operating Basics b. Pressing the eject button will not open the drawer when the DVD-ROM drive’s power is off. If the power is off, you can open the drawer by inserting a slender object (about 1.5 mm) such as a straightened paper clip into the eject hole just to the right of the eject button. Eject Hole Diameter 1.0 mm Manual release with the eject hole 2. Grasp the drawer gently and pull until it is fully opened.
Operating Basics 3. Lay the CD/DVD, label side up, in the drawer. Inserting a CD/DVD When the drawer is fully opened, the edge of the computer will extend slightly over the CD/DVD tray. Therefore, you will need to turn the CD/DVD at an angle when you place it in the tray. After seating the CD/DVD, however, make sure it lies flat. ■ Do not touch the laser lens. Doing so could cause misalignment. ■ Do not keep foreign matter from entering the drive.
Operating Basics Removing discs To remove the CD/DVD, follow the steps below. Do not press the eject button while the computer is accessing the DVD-ROM drive. Wait for the optical media drive indicator to go out before you open the drawer. Also, if the CD/DVD is spinning when you open the drawer, wait for it to stop before you remove it. 1. To pop the drawer partially open, press the eject button. Gently pull the drawer out until it is fully opened.
Operating Basics Writing CDs on CD-RW/DVD-ROM drive You can use the CD-RW/DVD-ROM drive to write data to either CD-R or CD-RW discs. The following applications for writing are supplied: RecordNow! and DLA, licensed by Sonic Solutions. CD-R discs can be written to only once. CD-RW discs can be rewritten many times. Important message (CD-RW/DVD-ROM drive) Before you write or rewrite to CD-RW disc, read and follow all setup and operating instructions in this section.
Operating Basics ■ Do not write while virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background. ■ Do not use hard disk utilities, including those intended to enhance HDD access speed. They may cause unstable operation and damage data. ■ Write from the computer’s HDD to the CD. Do not try to write from shared devices such as a LAN server or any other network device.
Operating Basics ■ Damage that may be caused by using third party equipment or software. Given the technological limitations of current optical disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. Also, it is a good idea to make two or more copies of important data, in case of undesired change or loss of the recorded contents.
Operating Basics DVD-RW DVD+RW DVD-RAM DVD+R DL DVD-R DL DVD Specifications for Recordable Disc for Version 1.1 VICTOR COMPANY OF JAPAN, LIMITED MITSUBISHI CHEMICAL CORPORATION MITSUBISHI CHEMICAL CORPORATION RICOH Co., Ltd. DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or Version 2.2 Matsushita Electric Industrial Co., Ltd. Hitachi Maxell Ltd. MITSUBISHI CHEMICAL CORPORATION. MITSUBISHI CHEMICAL CORPORATION.
Operating Basics ■ Before you enter standby/hibernation mode, be sure to finish DVD-RAM writing. Writing is finished if you can eject DVD-RAM media. ■ Be sure to close all other software programs except the writing software. ■ Do not run software such as a screen saver, which can put a heavy load on the CPU. ■ Operate the computer in the full-power mode. Do not use power-saving features. ■ Do not write while virus check software is running.
Operating Basics Disclaimer (DVD Super Multi (±R Double Layer) drive) ■ TOSHIBA does not bear responsibility for the following: ■ Damage to any CD-R/RW or DVD-R/-R DL/-RW/+R/+R DL/+RW/ DVD-RAM disc that may be caused by writing or rewriting with this product.
Operating Basics ■ RecordNow! does not support recording to DVD-RAM discs. To record to a DVD-RAM, use Explorer or other utility. ■ When you back up a DVD disc, be sure the source drive supports recording to DVD-R/-R DL/-RW or DVD+R/+R DL/+RW discs. If the source drive does not support recording to DVD-R/-RW or DVD+R/+RW discs, it might not be backed up correctly. ■ When you back up a DVD-R, DVD-RW, DVD+R or DVD+RW, be sure to use the same type of disc.
Operating Basics ■ Do not use the Cut & Paste function for files and folders. A file or folder that has been cut may be lost if writing fails due to an error on the disc. ■ When writing the Setup files for the program into a disc formatted by DLA and starting Setup from this disc, an error may occur. In this case, please copy them to your hard disk and then run Setup. Video You can record video using WinDVD Creator 2 Platinum.
Operating Basics How to learn more about InterVideo WinDVD Creator Please refer to the on-line Help for additional InterVideo WinDVD Creator information. Important information for use Note the following limitations when you write video DVD: ■ Editing digital video. ■ Log in with Administrator rights to use WinDVD Creator. ■ Make sure that your computer is running on AC power when using WinDVD Creator. ■ Operate the computer at Full Power. Do not use power-saving features.
Operating Basics ■ Before recording the video to DVD. ■ When you record to DVD disc, please use only discs recommended by the Drive manufacturer. ■ Do not set the working drive to a slow device like a USB 1.1 hard disk drive or it will fail to write DVD. ■ Do not perform any of the following actions: ■ Operate the computer for any other function, including using a mouse or TouchPad or closing/opening the LCD panel. ■ Bump or cause vibration to the computer.
Operating Basics Writing CD/DVDs on DVD Super Multi (+R Double Layer ) drive You can use the DVD Super Multi drive to write data to CD-R/RW, DVD-R/-RW/+R/+RW/RAM or DVD+R DL discs. The following applications for writing are supplied: RecordNow! and DLA, licensed by Sonic Solutions. InterVideo WinDVD Creator Platinum, which is a product of InterVideo, Inc.
Operating Basics DVD+R DL: Panasonic Industrial Sales (Taiwan) Co., Ltd. Taiwan TEAC Corporation. MITSUBISHI CHEMICAL CORPORATION DVD-RAM: DVD Specifications for DVD-RAM Disc for Version 2.0 or Version 2.1 Matsushita Electric Industrial Co., Ltd. Hitachi Maxell Ltd. This drive can use discs that allow writing of 8 speeds (DVD-R, DVD+R ), 4 speeds (DVD-RW, DVD+RW). ■ If the disc is poor in quality, dirty or damaged, writing or rewriting errors may occur.
Operating Basics ■ Do not run software such as a screen saver, which can put a heavy load on the CPU. ■ Operate the computer in the full-power mode. Do not use power-saving features. ■ Do not write while virus check software is running. Wait for it to finish, and then disable virus detection programs including any software that checks files automatically in the background. ■ Do not use hard disk utilities, including those intended to enhance HDD access speed.
Operating Basics Disclaimer (DVD Super Multi (+R Double Layer) drive) TOSHIBA does not bear responsibility for the following: ■ Damage to any CD-R/RW, DVD-R/-RW/+R/+RW/DVD-RAM or DVD+R DL disc that may be caused by writing or rewriting with this product.
Operating Basics ■ RecordNow! does not support recording to DVD-RAM discs. To record to a DVD-RAM, use Explorer or other utility. ■ When you back up a DVD disc, be sure the source drive supports recording to DVD-R/-RW or DVD+R/+R DL/+RW discs. If the source drive does not support recording to DVD-R/-RW or DVD+R/+RW discs, it might not be backed up correctly. ■ When you back up a DVD-R, DVD-RW, DVD+R or DVD+RW, be sure to use the same type of disc.
Operating Basics Video You can record video using WinDVD Creator 2 Platinum. When using WinDVD Creator 2 Platinum: You can record video back to your digital camcorder via i.LINK (IEEE1394) using WinDVD Creator 2 Platinum. However, there is a case where its playback sound is choppy. 1. Click the Windows Start button and select the Control Panel option. 2. Click the Performance and Maintenance icon in the Control Panel. 3. Click the System icon in the Performance and Maintenance window. 4.
Operating Basics Important information for use Note the following limitations when you write video DVD: 1. Editing digital video. ■ Log in with Administrator rights to use WinDVD Creator. ■ Make sure that your computer is running on AC power when using WinDVD Creator. ■ Operate the computer at Full Power. Do not use power-saving features. ■ While you are editing DVD, you can display previews. However, if another application is running, the preview might not display properly.
Operating Basics ■ WinDVD Creator cannot export to DVD-Audio, VideoCD, miniDVD format. ■ WinDVD Creator can write DVD-RAM/+RW in VR format, but the disc may only play on your computer. ■ When writing to DVD disc, WinDVD Creator requires 2 GB or more over disk space every one hour of video. ■ When you make a fully recorded DVD, the chapter sequence may not play correctly. 3. About Disc Manager ■ WinDVD Creator can edit one play list on a disc.
Operating Basics Diskettes 1. Store your diskettes in the container they came in to protect them and keep them clean. If a diskette is dirty, do not use cleaning fluid. Clean it with a soft damp cloth. 2. Do not slide back the diskette’s protective metal covering or touch the diskette’s magnetic surface. Fingerprints may prevent the diskette drive from reading data from the diskette. 3. Data may be lost if the diskette is twisted; bent; or exposed to direct sunlight, extreme heat or cold. 4.
Operating Basics 3. Click the icon with the primary mouse button to display a list of regions that the modem supports. A sub menu for telephony location information will also be displayed. A check will appear next to the currently selected region and telephony location. 4. Select a region from the region menu or a telephony location from the submenu. ■ When you click a region it becomes the modem’s region selection, and the New Location for telephony will be set automatically.
Operating Basics Modem Selection If the computer cannot recognize the internal modem, a dialog box is displayed. Select the COM port for your modem to use. Dialing Properties Select this item to display the dialing properties. If you are using the computer in Japan, the Telecommunications Business Law requires that you select Japan region mode. It is illegal to use the modem in Japan with any other selection. Connecting To connect the internal modem cable, follow the steps below. 1.
Operating Basics Wireless LAN The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum/Orthogonal Frequency Division Multiplexing radio technology that complies with IEEE802.11 wireless LAN standard (Revision A, B or G) and Turbo Mode. Supported features. It supports the following features: ■ Automatic Transmit Rate Select mechanism in the transmit range of 54, 48, 36, 24, 18, 12, 9 and 6 Mbit/s (Revision A and G, Revision A/B, B/G, A/B/G combo type).
Operating Basics Wireless communication switch You can enable or disable Wireless LAN with the on/off switch. No transmissions are sent or received when the switch is off. Slide the switch toward the left of the computer to turn it on and toward the right of the computer to turn it off. Set the switch to off in airplanes and hospitals. Check the indicator. It will stop glowing when the wireless communication function is off.
Operating Basics Connecting LAN cable The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures. If you are using Fast Ethernet LAN (100 megabits per second, 100BASE-TX), be sure to connect with a category 5 cable, CAT5, or higher.
Operating Basics Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and use care with liquids around the computer. ■ Be careful not to spill liquids into the computer. If the computer does get wet, turn the power off immediately and let the computer dry completely before you turn it on again. ■ Clean the computer using a slightly damp (with water) cloth. You can use glass cleaner on the display.
Operating Basics Heat dispersal To protect from overheating, the CPU has an internal temperature sensor. If the computer’s internal temperature rises to a certain level, the cooling fan is turned on or the processing speed is lowered. You can select whether to control the CPU temperature by turning on the fan first, then if necessary, lowering the CPU speed. Or, by lowering the CPU speed first, then if necessary, turning on the fan.
Chapter 5 The Keyboard The computer’s keyboard layouts are compatible with a 101/102-key enhanced keyboard. By pressing some keys in combination, all the 101/102-key keyboard functions can be executed on the computer. The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with. Keyboards for numerous languages are available. There are five types of keys: typewriter keys, keypad overlay, function keys, soft keys and cursor control keys.
The Keyboard F1 ... F12 function keys The function keys, not to be confused with Fn, are the 12 keys at the top of your keyboard. These keys are dark gray, but function differently from the other dark gray keys. F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, keys marked with icons execute specific functions on the computer. See the section, Soft keys: Fn key combinations, in this chapter.
The Keyboard Press Fn + Enter to simulate Enter on the enhanced keyboard’s numeric keypad. Press Fn + Ctrl to simulate the enhanced keyboard’s right Ctrl key. Press Fn + Alt to simulate the enhanced keyboard’s right Alt key. Hotkeys Hotkeys (Fn + a function or Esc key) let you enable or disable certain features of the computers. Sound mute: Pressing Fn + Esc in a Windows environment turns sound on or off. When you press these hotkeys, the current setting will be displayed as an icon.
The Keyboard Standby: When you press Fn + F3, the computer can enter Standby. To avoid entering Standby unexpectedly, a dialog box appears for verification. However, if you check the checkbox in the dialog box, it will not appear from the next time. Hibernation: When you press Fn + F4, the computer can enter Hibernation. To avoid entering Hibernation unexpectedly, a dialog box appears for verification. However, if you check the checkbox in the dialog box, it will not appear from the next time.
The Keyboard Wireless setting: If your computer has Wireless LAN functions, you can press Fn + F8 to turn wireless communication on and off. When you press these hotkeys, a dialog box will appear. Continue holing down Fn and press F8 to change the setting. Touch Pad: Pressing Fn + F9 in a Windows environment enables or disables the Touch Pad function. When you press these hot keys, the current setting will change and be displayed as an icon.
The Keyboard Windows special keys The keyboard provides two keys that have special functions in Windows: one activates the Start menu and the other has the same function as the secondary mouse button. This key activates the Windows Start menu. This key has the same function as the secondary mouse button. Keypad overlay Your computer’s keyboard does not have an independent numeric keypad, but its numeric keypad overlay functions like one.
The Keyboard Numeric mode To turn on the Numeric mode, press Fn + F11. The Numeric mode indicator lights. Now try numeric data entry using the keys in the figure below. Press Fn + F11 again to turn off the overlay. The numeric keypad overlay Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard without turning off the overlay: 1. Hold Fn and press any other key. All keys will operate as if the overlay were off. 2.
The Keyboard Temporarily changing modes If the computer is in Numeric mode, you can switch temporarily to Arrow mode by pressing a shift key. If the computer is in Arrow mode, you can switch temporarily to Numeric mode by pressing a shift key. Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation. But, you can generate these characters using their ASCII codes. With the overlay on: 1. Hold down Alt. 2. Using the overlay keys, type the ASCII code. 3.
Chapter 6 Power and Power-Up Modes The computer’s power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power up modes.
Power and Power-Up Modes Power on AC adaptor not connected Battery charge is above low battery trigger point • Operates • LED: Battery off DC IN off Battery charge is below low battery trigger point • Operates • LED: Battery flashes Amber DC IN off Battery charge is exhausted Computer goes into Hibernation or shuts down (depending on the Toshiba power Management Utility Setting) No battery installed • No operation • LED: Battery off DC IN off Power off (no operation) Power indicators The Battery,
Power and Power-Up Modes DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected: Green Indicates the AC adaptor is connected and supplying proper power to the computer. Amber Indicates a problem with the power supply. Plug the AC adaptor into another outlet. If it still does not operate properly, see your dealer. No light Under any other conditions, the indicator does not light. Power indicator Check the Power indicator to determine the power status.
Power and Power-Up Modes When the computer is powered off in Resume mode, and the AC adaptor is not connected, the battery pack supply power to maintain data and programs in memory. If the battery pack is completely discharged, Resume does not function and the computer loses all data in memory. The following message appears when you turn on the power: S WARNING: RESUME FAILURE. PRESS ANY KEY TO CONTINUE.
Power and Power-Up Modes Care and use of the battery pack The battery pack is a vital component of portable computing. Taking proper care of it will help ensure longer operating time on battery power as well as a longer life for your battery pack. Follow the instructions in this section carefully to ensure safe operation and maximum performance. Safety precautions Mishandling of batteries can cause death, serious injury or property damage.
Power and Power-Up Modes 8. Never expose the battery pack to abnormal shock, vibration or pressure. The battery pack’s internal protective device will fail, causing it to overheat, explode, ignite or leak caustic liquids possibly resulting in death or serious injury. 9. Never let a battery pack become wet. A wet battery pack will overheat, ignite or rupture possibly resulting in death or serious injury. Warning 1.
Power and Power-Up Modes 6. Be sure to monitor the remaining battery power. If the battery pack and real time clock battery discharge completely. Standby and Suspend will not function and data in memory will be lose. Also, the computer might register an incorrect time and date. In this case, connect the AC adaptor to recharge the batteries. 7. Never install or remove the battery pack without first turning off the power and disconnecting the AC adaptor.
Power and Power-Up Modes Time The following table shows the approximate time required to fully charge a discharged battery.
Power and Power-Up Modes Monitoring battery capacity Remaining battery power can be monitored in TOSHIBA Power Saver. ■ Wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. The computer needs this time to check the battery’s remaining capacity and to calculate the remaining operating time, based on the current power consumption rate and remaining battery capacity. The actual remaining operating time may differ slightly from the calculated time.
Power and Power-Up Modes Retaining data with power off When you turn off your computer with fully charged batteries, the batteries retain data for the following approximate time periods: Battery pack (4 cell) about 3 days (Standby mode) about 12 days (Shutdown mode) Battery pack (6 cell) about 5 days (Standby mode) about 20 days (Shutdown mode) Battery pack (8 cell) about 6 days (Standby mode) about 24 days (Shutdown mode) RTC battery about 55 days Extending battery life To maximize the life of you
Power and Power-Up Modes Replacing the battery pack When the battery pack reaches the end of its operating life you will need to install a new one. If the Battery indicator flashes amber shortly after fully recharging the battery, the battery pack needs to be replaced. You might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source. This section explains how to remove and install battery packs.
Power and Power-Up Modes 6. Slide the battery release latch to free the battery pack for removal, then lift up the battery pack. Battery Pack Lock Battery Release Latch Battery Pack Removing the battery pack 7. Pull the battery pack forward to remove it. For environmental reasons, do not throw away a spent battery pack. Please return spent battery pack to your TOSHIBA dealer.. Installing the battery pack To install a battery pack, follow the steps below.
Power and Power-Up Modes Starting the computer by password To start up the computer with the user password, follow these steps: 1. Turn on the power as described in Chapter 3, Getting Started. The following message appears: S Password = At this point, the hotkeys Fn + F1 to F9 do not work. They will function after you enter the password. 2. Enter the password. 3. Press Enter. If you enter the password incorrectly three times in a row, the computer shuts off.
Power and Power-Up Modes System Auto Off This feature turns the system off automatically if it is not used for a set duration. The system shuts down in Standby mode or Hibernation mode in windows.
Chapter 7 HW Setup and Passwords This chapter explains how to use TOSHIBA HW Setup program to configure your computer and how to set passwords. HW Setup TOSHIBA HW Setup lets you configure settings for display, boot priority, keyboard, USB, LAN, general and password. If the supervisor password is set, access to the TOSHIBA HW Setup program can be prevented when the user password is used to log on to the computer.
HW Setup and Passwords General This window displays the BIOS version and contains two buttons: Default and About. Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays BIOS Version and date. Password User Password This option allows you to set or reset the user password for power on. Not Registered Change or remove the password. (Default) Registered Set the password. A dialogue box will appear to let you set the password.
HW Setup and Passwords To delete a user password: 1. Select Not Registered to display the following prompt: S Enter Password: 2. Enter the currently registered password. The character string you enter is displayed as a string of asterisks. S Enter Password: **** If you click the OK button before entering the password, Registered will appear on the display. 3. Click the OK button.
HW Setup and Passwords Boot Priority Boot Priority Options This option sets the priority for booting the computer. You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: U Selects the USB floppy disk drive. N Selects the Network. C Selects optical device. FDD is looked for when the boot disk is contained in external hard disk drive. To select the boot drive you want, follow the steps below. 1.
HW Setup and Passwords LAN Built-in LAN User’s Manual Enabled Enables built-in LAN functions. (Default) Disabled Disables built-in LAN functions.
HW Setup and Passwords 7-6 User’s Manual
Chapter 8 Optional Devices Optional devices can expand the computer’s capabilities and its versatility.
Optional Devices PC cards The computer is equipped with a PC card expansion slot that can accommodate one 5 mm Type II card. Any PC card that meets industry standards (manufactured by TOSHIBA or other vendor) can be installed. The slots support 16-bit PC cards, including PC card 16’s multifunction card and CardBus PC cards. CardBus supports the new standard of 32-bit PC cards. The bus provides superior performance for the greater demands of multimedia data transmission.
Optional Devices Removing a PC card To remove the PC card, follow the steps below. 1. In Windows® XP, open the Safety Remove Hardware icon on the system tray and disable the PC card. 2. Press the eject button of the PC card you want to remove to extend the button. 3. Press the extended eject button to pop the card out slightly. 4. Grasp the PC card and remove it.
Optional Devices Memory expansion You can install additional memory in the computer’s memory module to increase the amount of RAM. Installing memory module To install a memory module, make sure the computer is in boot mode then: 1. Turn the computer off in boot mode. Refer to the Turning off the power section in Chapter 3. ■ If you use the computer for a long time, the memory modules will become hot. In this case, let the memory modules cool to room temperature before you replace them.
Optional Devices 7. Push the module down so that it lies flat and is secured by two latches. Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Inserting the memory module 8. Seat the cover and secure it with one screw. 9. When you turn the computer on, it should automatically recognize the total memory capacity. Use the HW Setup program to verify that the added memory is recognized.
Optional Devices 6. Grasp the memory module by the sides and pull it out. Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Removing the memory module 7. Seat the cover and secure it with one screw. Additional battery pack You can increase the portability of the computer with additional battery packs. If you’re away from an AC power source, you can replace a low battery with a fully charged one.
Optional Devices USB FDD Kit The 3 1/2" external FDD drive module can be connected to the USB port. For details on connecting the 3 1/2" external diskette drive module, refer to Chapter 4, Operating Basics. External monitor An external analog monitor can be connected to the external monitor port on the computer. The computer supports VGA and Super VGA video modes. To connect a monitor, follow the steps below. The Resume feature can be used with an external monitor.
Optional Devices Television A television can be connected to the video out port on the computer. To connect a television, follow the steps below. 1. Turn the computer off. 2. Use a video cable (not supplied) to connect the television to the video out port. VIDEO out port Connecting a television 3. Turn the television on. 4. Turn the computer on. i.LINK (IEEE1394) Some models are equipped with an i.LINK port. i.
Optional Devices Precautions 1. Make a back-up of your data before transferring it to the computer. There is a possibility that the original data will be damaged. There is a particular risk that some frames will be deleted in the case of digital video transfer. TOSHIBA assumes no liability for such loss of data. 2. Do not transfer data in areas where static electricity is easily generated or in areas subjected to electronic noise. Data can be destroyed. 3.
Optional Devices Disconnecting 1. Open the Safety Remove Hardware icon on the Task Bar. 2. Point to i.LINK (IEEE1394) device and click. 3. Disconnect the cable from the computer then from the i.LINK device. Refer also to the documentation that came with your i.LINK device. Security lock A security lock enables you to anchor your computer to a desk or other heavy object to help prevent unauthorized removal of the computer.
Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring. Problem solving process Resolving problems will be much easier if you observe the following guidelines: ■ Stop immediately when you recognize a problem exists. Further action may result in data loss or damage.
Troubleshooting Preliminary checklist Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. ■ Make sure you turn on all peripheral devices before you turn on the computer. This includes your printer and any other external device you are using. ■ Before you attach an external device, turn the computer off. When you turn the computer back on it recognizes the new device.
Troubleshooting Software The problems may be caused by your software or diskette. If you cannot load a software package, the media (usually a diskette) may be damaged or the program might be corrupted. Try loading another copy of the software. If an error message appears while you are using a software package, check the software documentation. These documents usually include a problem solving section or a summary of error messages. Next, check any error messages in the OS documentation.
Troubleshooting Self test When the computer starts up, the self-test will be run automatically, and the following will be displayed: S In Touch with Tomorrow TOSHIBA This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system. Depending on how the Boot Priority is set in the Hardware Setup, the computer tries to load first from drive A then from drive C, or first from drive C then from drive A.
Troubleshooting AC power If you have trouble turning on the computer with the AC adaptor connected, check the DC IN indicator. Refer to Chapter 6, Power and Power-Up Modes for more information. Problem Procedure AC adaptor doesn’t power the computer (DC IN indicator does not glow green) Check the connections. Make sure the cord is firmly connected to the computer and a power outlet. Check the condition of the cord and terminals. If the cord is frayed or damaged, replace it.
Troubleshooting Problem Procedure Check the Battery indicator. If it does not glow, let the computer charge the battery for at least 20 minutes. If the Battery indicator glows after 20 minutes, let the battery continue to charge at least another 20 minutes before turning on the computer. If the indicator still does not glow, the battery may be at the end of its operating life. Replace it. If you do not think the battery is at the end of its operating life, see your dealer.
Troubleshooting LCD panel Apparent LCD problems may be related to the computer’s setup. Refer to Chapter 7, HW Setup and Passwords, for more information. Problem Procedure No display Press hotkeys Fn + F5 to change the display priority, to make sure it is not set for an external monitor. Markings appear on the They might have come from contact with the LCD keyboard or Touch Pad. Try wiping the LCD gently with a clean dry cloth. If markings remain, use LCD cleaner.
Troubleshooting CD-RW/DVD-ROM drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a CD/DVD in the drive Make sure the drive’s drawer is securely closed. Press gently until it clicks into place. Open the drawer and make sure the CD/DVD is properly seated. It should lie flat with the label facing up. A foreign object in the drawer could block laser light from reading the CD or DVD. Make sure there is no obstruction. Remove any foreign object.
Troubleshooting Problem Procedure Cannot write correctly If you have trouble writing, make sure you are observing the following precautions: ■ Use only media recommended by TOSHIBA ■ Do not use the mouse or keyboard during writing. ■ Use only the software supplied with the computer for recording. ■ Do not run or start other software during writing. ■ Do not jar the computer during writing. ■ Do not connect/disconnect external devices or install/remove internal cards during writing.
Troubleshooting Problem Procedure The software or hardware configuration may be Some CD/DVDs run correctly, but others do causing a problem. Make sure the hardware configuration matches your software’s needs. not Check the CD/DVD’s documentation. Check the type of DVD/CD you are using.
Troubleshooting DVD Super Multi (±R Double Layer) drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a CD/DVD in the drive Make sure the drive’s drawer is securely closed. Press gently until it clicks into place. Open the drawer and make sure the CD/DVD is properly seated. It should lie flat with the label facing up. A foreign object in the drawer could block laser light from reading the CD or DVD. Make sure there is no obstruction.
Troubleshooting Problem Procedure Cannot write correctly If you have trouble writing, make sure you are observing the following precautions: ■ Use only media recommended by TOSHIBA ■ Do not use the mouse or keyboard during writing. ■ Use only the software supplied with the computer for recording. ■ Do not run or start other software during writing. ■ Do not jar the computer during writing. ■ Do not connect/disconnect external devices or install/remove internal cards during writing.
Troubleshooting Problem Procedure When the reaction of Touch pad is sensitive to slow Adjust the touch Sensitivity. 1. Open the Control Panel. 2. Click the Printers icon and then the Other Hardware icon. 3. Click the Mouse icon. 4. Click the Device Setting tab. 5. Click the Setting button. 6. The Properties for Synaptics Touchpad on PS/2 port screen appears. Double-click Sensitivity in the Select an item section on the left side of the screen. 7. PalmCheck and Touch Sensitivity are displayed.
Troubleshooting Problem Procedure The mouse pointer moves erratically The mouse might be dirty. Refer to your mouse documentations for instructions on cleaning. If problems persist, contact your dealer. PC card Refer also to Chapter 4, Operating Basics. Problem Procedure PC card error occurs Reseat the PC card to make sure it is firmly connected. Make sure the connection between the external device and the card is firm. Check the card’s documentation. If problems persist, contact your dealer.
Troubleshooting Sound system Problem Procedure No sound is heard Adjust the volume control dial. Check the software volume settings. Make sure the headphone connection is secure. Check Windows Device Manager. Make sure the sound function is enabled and that settings for I/O address, Interrupt level and DMA are correct for your software and do not conflict with other hardware devices that you may have connected to the computer. If problems persist, contact your dealer.
Troubleshooting USB Refer also to your USB device’s documentation. Problem Procedure USB device does not work Check for a firm cable connection between the USB ports on the computer and the USB device. Make sure the USB device drivers are properly installed. Refer to your Windows documentation for information on checking the drivers. If you are using an operating system that does not support USB, you can still use a USB mouse and/or USB keyboard.
Troubleshooting Problem Procedure In data transmission, make sure the parity bit and Character display stop bit settings correspond with those of the becomes garbled during a communication remote computer. Check the flow control and communication protocol. You cannot receive an incoming call Check the rings before auto answer setting in an incoming call your communications application. You can also use the ATS0 command. If problems persist, contact your dealer.
Troubleshooting Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Basics. Problem Procedure Cannot access Wireless LAN Make sure the computer’s wireless communication switch is set to on. If problems persist, consult your LAN administrator. i.LINK (IEEE1394) Problem Procedure i.
Troubleshooting Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the accompanying warranty booklet or visit www.toshiba-europe.com on the Internet.
Troubleshooting 9-20 User’s Manual
Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size With TFT display 360 (w) x 268.5 (d) x 29.0 (front) / 36.2 (rear) millimeters Weight (typical*) 3.0 kilograms, configured with: 15.4" panel, DVD Combo drive, 6-cell battery, and modem. * Weight will vary depending on whether or not and what kind of options are adopted.
Specifications Power Requirements AC adaptor 100- 240 volts AC 50 or 60 hertz (cycles per second) Computer 19 VDC 3.42 amperes Built-in Modem Network control unit (NCU) Type of NCU AA Type of line Telephone line (analog only) Type of dialing Pulse Tone Control command AT commands EIA-578 commands Monitor function Computer’s speaker Communication specifications A-2 Communication system Data: Fax: Full duplex Half duplex Communication protocol Data ITU-T-Rec (Former CCITT) V.21/V.22/V.
Appendix B Display Controller and Modes Display controller The display controller interprets software commands into hardware commands that turn particular pels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors. A high-resolution external monitor connected to the computer can display up to 2048 horizontal and 1536 vertical pixels at up to 16M colors.
Display Controller and Modes Video Modes for External Monitor The computer supports video modes defined in the table below. If your application offers a selection of mode numbers that do not match the numbers on the table, select a mode based on, resolution, number of colors and refresh rates.
Appendix C Internal Modem Guide This appendix describes how to install and the remove the internal modem. Do not disassemble the computer beyond the steps described in this instruction or touch any components not specifically described. Installing the modem board The internal modem is preinstalled. The following is for information only. To install the modem board, follow the steps below. 1. Save your data, quit Windows and turn off the power. 2. Disconnect the AC adaptor and any other peripheral devices.
Internal Modem Guide Removing the modem board To remove the internal modem. 1. Save your data, quit Windows and turn off the power. 2. Disconnect the AC adaptor and any other peripheral devices. 3. Turn the computer upside down and remove the battery pack. 4. Remove one screw securing the modem cover and remove the cover. 5. Remove two screws securing the modem board. 6. Lift out the modem board. 7. Disconnect the modem board cable. 8. Secure the modem board with two screws removed in step 5. 9.
Appendix D Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card specifications From Factor Mini PCI TypeIII Compatibility ■ IEEE 802.11 Standard for Wireless LANs ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The ‘Wi-Fi CERTIFIED’ logo is a certification mark of the Wi-Fi Alliance.
Wireless LAN Radio characteristics Radio characteristics of Wireless LAN cards may vary according to: ■ Country/region where the product was purchased ■ Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4 GHz and 5 GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment. R-F Frequency ■ Band 5.
Wireless LAN Supported frequency sub-bands Subject to the radio regulations that apply in your country/region, your Wireless LAN card may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in your country/region. Wireless IEEE 802.11 Channels Sets (Revision B and G) User’s Manual Frequency Range Channel ID 2400-2483.
Wireless LAN Wireless IEEE 802.11 Channels Sets (11G Turbo Mode) Frequency Range Channel ID 5150-5850 MHz Note 6 2437 US only*4 When installing Wireless LAN cards, the channel configuration is managed as follows: ■ For wireless clients that operate in a Wireless LAN infrastructure, the Wireless LAN card will automatically start operation at the channel identified by the Wireless LAN Access Point.
Wireless LAN 124 5620*3 128 5640*3 132 5660*3 136 5680*3 140 5700*3 149 5745*3 US only*4 153 5765*3 US only*4 157 5785*3 US only*4 161 5805*3 US only*4 Wireless Channels Sets (Turbo Mode) Frequency Range Channel ID 5150-5850 MHz Note 42 5210*3 US only*4 50 5250*3 US only*4 58 5290*3 US only*4 152 5760*3 US only*4 160 5800*3 US only*4 *1 *2 *3 *4 User’s Manual Factory-set default channels Dependent on the country/region where the WiFi card was purchased.
Wireless LAN D-6 User’s Manual
Appendix E AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Minimum 2 meters Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Voltage rating: 125 or 250 VAC (depending on country/region’s power standards) Certification agencies U.S.
AC Power Cord and Connectors For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia and Europe.
Appendix F If your computer is stolen Always take care of your computer and try to prevent it from being stolen. You are the owner of a valuable technical device, which may be highly attractive to thieves, so please do not leave it unattended in a public place. To further help protect against theft, security cables can be bought for use with your notebook when it is being used at home or in the office. Make a note of your computer’s machine type, model number, and serial number, and put it in a safe place.
If your computer is stolen TOSHIBA Theft Registration Send to: Fax: TOSHIBA Europe GmbH Technical Service and Support Leibnizstr. 2 93055 Regensburg Germany +49 (0) 941 7807 921 Country stolen: Machine type: (e.g. Satellite A50) Model number: (e.g. PSA50 YXT) Serial number: (e.g.
Glossary The terms in this glossary cover the topics discussed in this manual. Alternate naming is included for reference.
Glossary MDA: monochrome display adapter MPEG: moving picture coding experts group MS-DOS: Microsoft Disk Operating System OCR: optical character recognition (reader) PCB: printed circuit board PCI: peripheral component interconnect PCMCIA: Personal Computer Memory Card International Association RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock.
Glossary antistatic: A material used to prevent the buildup of static electricity. application: A group of programs that together are used for a specific task such as accounting, financial planning, spreadsheets, word processing, and games, etc. ASCII: American Standard Code for Information Interchange. ASCII code is a set of 256 binary codes that represent the most commonly used letters, numbers, and symbols. async: Short for asynchronous. asynchronous: Lacking regular time relationship.
Glossary C cache memory: High speed memory which stores data that increases processor speed and data transfer rate. When the CPU reads data from main memory, it stores a copy of this data in cache memory. The next time the CPU needs that same data, it looks for it in the cache memory rather than the main memory, which saves time. The computer has two cache levels. Level one is incorporated into the processor and level two resides in external memory. card: Synonym for board. See board.
Glossary compatibility: 1) The ability of one computer to accept and process data in the same manner as another computer without modifying the data or the media upon which it is being transferred. 2) the ability of one device to connect to or communicate with another system or component. components: Elements or parts (of a system) which make up the whole (system). computer program: A set of instructions written for a computer that enable it to achieve a desired result.
Glossary device driver: A program that controls communication between a specific peripheral device and the computer. The CONFIG.SYS file contains device drivers that MS-DOS loads when you turn the computer on. dialog box: A window that accepts user input to make system settings or record other information. disk drive: The device that randomly accesses information on a disk and copies it to the computer’s memory. It also writes data from memory to the disk.
Glossary execute: To interpret and execute an instruction. Extended Capability Port: An industry standard that provides a data buffer, switchable forward and reverse data transmission, and run length encoding (RLE) support. F fast infrared: An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps. file: A collection of related information; a file can contain data, programs, or both.
Glossary hot dock/undock: Connecting or disconnecting a device to or from the computer while the computer’s power is turned on. hotkey: The computer’s feature in which certain keys in combination with the extended function key, Fn, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. I icon: A small graphic image displayed on the screen or in the indicator panel.
Glossary keyboard: An input device containing switches that are activated by manually pressing marked keys. Each keystroke activates a switch that transmits a specific code to the computer. For each key, the transmitted code is, in turn, representative of the (ASCII) character marked on the key. kilobyte (KB): A unit of data storage equal to 1024 bytes. See also byte and megabit. L level 2 cache: See cache. Light Emitting Diode (LED): A semiconductor device that emits light when a current is applied.
Glossary modem: Derived from modulator/demodulator, a device that converts (modulates) digital data for transmission over telephone lines and then converts modulated data (demodulates) to digital format where received. monitor: A device that uses rows and columns of pixels to display alphanumeric characters or graphic images. See CRT. motherboard: A name sometimes used to refer to the main printed circuit board in processing equipment.
Glossary parallel interface: Refers to a type of information exchange that transmits information one byte (8 bits) at a time. See also serial interface. parity: 1) The symmetrical relationship between two parameter values (integers) both of which are either on or off; odd or even; 0 or 1. 2) In serial communications, an error detection bit that is added to a group of data bits making the sum of the bits even or odd. Parity can be set to none, odd, or even.
Glossary RCA jack: A single-pin connector that carries composite video signals, which include both contrast and color information. See also S-video. RGB: Red, green, and blue. A device that uses three input signals, each activating an electron gun for a primary additive color (red, green, and blue) or port for using such a device. See also CRT. RJ11: A modular telephone jack. ROM: Read Only Memory: A nonvolatile memory chip manufactured to contain information that controls the computer’s basic operation.
Glossary system disk: A disk that has been formatted with an operating system. For MS-DOS the operating system is contained in two hidden files and the COMMAND.COM file. You can boot a computer using a system disk. Also called an operating system disk. T terminal: A typewriter-like keyboard and CRT display screen connected to the computer for data input/output. TFT: A color LCD technology that applies individual transistors to each pixel enabling fine display control and excellent screen legibility.
Glossary Glossary-14 User’s Manual
Index A AC adaptor, 1-6, 2-5 additional, 1-13, 8-6 connecting, 3-5 DC IN 19V port, 2-5 ASCII characters, 5-8 B Battery charging, 6-7 extending life, 6-10 indicator, 2-9, 6-2 monitoring capacity, 6-9 real time clock, 6-4 safety precautions, 6-5 types, 6-3 Battery pack, 6-5 additional, 8-6 location, 2-6 replacing, 6-11 Battery, See also Battery pack C Cache memory CPU cache, 1-3 Level 2 cache, 1-3 CD-RW/DVD drive, 1-4, 4-7 Cleaning the computer, 4-31 COM level, See Ports, serial D DC IN indicator, 2-9, 6-3
Index Fn + F4 (hibernation), 5-4 Fn + F5 (display selection), 5-4 Fn + F6 (display brightness), 5-4 Fn + F7 (display brightness), 5-4 Fn + F8 (wireless setting), 5-5 Fn + F9 (Touch Pad mode), 5-5 Fn key emulation, 5-2 Fn Sticky key, 5-5 Function Keys, 5-2 H Hard disk drive, 1-4 automatic power off, 1-9 problems, 9-7 Hibernation, 1-11, 5-4 problems, 9-17 Hotkeys, 1-9, 5-3 display brightness, 5-4 display selection, 5-4 hibernation, 5-4 instant security, 5-3 power save mode, 5-3 standby, 5-4 HW Setup, 1-11 a
Index Monitor external, See also Video modes and Ports Moving the computer, 4-31 N Numeric keypad, See Keypad overlay O Operating System, 1-9 Overlay, See Keypad overlay P Panel power on/off, See Power Password power on, 1-10 starting the computer with, 6-13 user, 7-2 PC card, 1-7 installing, 8-2 location of slot, 2-3 problems, 9-14 removing, 8-3 Ports DC IN 19V, 2-5 external monitor, 1-6, 2-3 headphone, See Sound system microphone, See Sound system modem, 2-5 USB, 1-7, 2-3, 2-4 Power button location, 2
Index Sound system, 1-7 headphone, 1-6, 2-2 microphone, 1-6, 2-2 problems, 9-15 speaker, 2-7 volume control, 2-2 Standby, 1-11 T TOSHIBA Power Saver, 1-11 TOSHIBA Theft Registration, F-2 Troubleshooting, See Problems TV, 8-8 U USB, 1-7 location, 2-3, 2-4 problems, 9-16 Utilities list, 1-11 V Video RAM, 1-3 Video-out jack, 1-7, 2-5 Volume control, See Sound system W Wireless LAN, 1-8 problems, 9-18 Index-4 User’s Manual
