User’s Manual U400/U400D PORTÉGÉ M800/M800D computers.toshiba-europe.
U400/U400D, PORTÉGÉ M800/M800D Copyright © 2008 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein. TOSHIBA U400/U400D, PORTÉGÉ M800/M800D Portable Personal Computer User's Manual First edition June 2008 Ownership and copyright of music, video, computer programs, databases, etc.
U400/U400D, PORTÉGÉ M800/M800D BizCard is a trademark of NewSoft Technology Corporation. Dolby is a registered trademark of Dolby Laboratories. ExpressCard is a trademark of PCMCIA. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Labelflash™ is a trademark of YAMAHA CORPORATION. Memory Stick, Memory Stick PRO, and i.LINK are registered trademarks and i.LINK is a trademark of Sony Corporation.
U400/U400D, PORTÉGÉ M800/M800D ■ Before you connect the computer to a power source, ensure that the voltage rating of the AC adapter matches that of the available power source. 115 V/60 Hz in most of North and South America and some Far Eastern countries such as Taiwan. 100 V/50 Hz in eastern Japan and 100 V/60 Hz in western Japan. 230 V/50 Hz in most of Europe, the Middle East, and the Far East.
U400/U400D, PORTÉGÉ M800/M800D GOST Modem warning notice Conformity Statement The equipment has been approved to [Council Decision 98/482/EC "TBR 21"] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
U400/U400D, PORTÉGÉ M800/M800D Following information is only for EU-member states: Disposal of products The symbol indicates that this product may not be treated as household waste. Please ensure this product is properly disposed as inappropriate waste handling of this product may cause potential hazards to the environment and human health.
U400/U400D, PORTÉGÉ M800/M800D Optical disc drive safety instructions Be sure to check the international precautions at the end of this section. Panasonic DVD Super Multi UJ-862E/UJ-862A ■ The DVD Super Multi drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
U400/U400D, PORTÉGÉ M800/M800D Hitach-LG Data Storage DVD Super Multi GSA-U20N/GSA-U20F ■ The DVD Super Multi drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. ■ Use of controls, adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure.
U400/U400D, PORTÉGÉ M800/M800D International Precautions CAUTION: This appliance contains a laser system and is classified as a "CLASS 1 LASER PRODUCT." To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station." To prevent direct exposure to the laser beam, do not try to open the enclosure.
U400/U400D, PORTÉGÉ M800/M800D OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
U400/U400D, PORTÉGÉ M800/M800D General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
U400/U400D, PORTÉGÉ M800/M800D Heat injury ■ Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
U400/U400D, PORTÉGÉ M800/M800D Table of Contents Chapter 1 Introduction Equipment checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 TOSHIBA Value Added Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Utilities and Applications. . . .
U400/U400D, PORTÉGÉ M800/M800D Chapter 4 Operating Basics Using the TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Using the fingerprint sensor (optional) . . . . . . . . . . . . . . . . . . . . . . . 4-2 Using the Web Camera (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Using the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 Using the optical disc drive. . . . . . . . . . . . . . . . . . . . . . .
U400/U400D, PORTÉGÉ M800/M800D Chapter 8 Optional Devices ExpressCard Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2 SD/SDHC/MMC/MEMORY STICK/ MEMORY STICK PRO/xD Memory cards . . . . . . . . . . . . . . . . . . . . . . 8-4 Memory expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7 Additional battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10 Additional AC adaptor . . . . . . . . . . .
U400/U400D, PORTÉGÉ M800/M800D Preface Congratulations on your purchase of the TOSHIBA U400/U400D, PORTÉGÉ M800/M800D computer. This powerful notebook computer provides excellent expansion capability, including multimedia devices, and it is designed to provide years of reliable, high-performance computing. This manual tells you how to set up and begin using your TOSHIBA U400/U400D, PORTÉGÉ M800/M800D computer.
U400/U400D, PORTÉGÉ M800/M800D Chapter 4, Operating Basics, includes instructions on using the following devices: TouchPad, optional fingerprint sensor, optional web camera, optional internal microphone, Sound System, optical media drive, modem, wireless communication and LAN. It also provides tips on care of the computer, and CD/DVDs. Chapter 5, The Keyboard, describes special keyboard functions including the keypad overlay and hot keys.
U400/U400D, PORTÉGÉ M800/M800D Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, Ctrl + C means you must hold down Ctrl and at the same time press C. If three keys are used, hold down the first two and at the same time press the third.
Introduction Chapter 1 Introduction This chapter provides an equipment checklist, and it identifies the computer's features, options and accessories. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer. Save the box and packing materials for future use.
Introduction ■ TOSHIBA Disc Creator ■ TOSHIBA Face Recognition* ■ TOSHIBA Acoustic Silencer ■ Ulead DVD MovieFactory® for TOSHIBA* ■ Presto! BizCard 5* ■ Online Manual * is preinstalled dependant on the model purchased. Documentation ■ U400/U400D, PORTÉGÉ M800/M800D Personal Computer User’s Manual ■ U400/U400D, PORTÉGÉ M800/M800D Quickstart ■ Instruction Manual for Safety and Comfort ■ Warranty information If any of the items are missing or damaged, contact your dealer immediately.
Introduction Main Memory Disclaimer Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities. The amount of main system memory allocated to support graphics may vary depending on the graphics system, applications utilized, system memory size and other factors.
Introduction Power Battery Pack Your computer is powered by a rechargeable lithium-ion battery pack. RTC Battery The internal RTC battery backs up the Real Time Clock and calendar. AC Adaptor The universal AC adaptor provides power to the system and recharges the batteries when they are low. It comes with a detachable power cord. Because it is universal, it can receive a range of AC voltage from 100 to 240 volts; however, the output current varies among different models.
Introduction DVD Super Multi drive Your computer is equipped with a full-size DVD Super Multi drive module that lets you record data to rewritable CD/DVDs as well as run either 12cm (4.72") or 8cm (3.15") CD/DVDs without using an adaptor. It reads DVD-ROMs at maximum 8 speed and CD-ROMs at maximum 24 speed. It writes CD-Rs at up to 24 speed, CD-RWs at up to 16 speed, DVD-Rs at maximum 8 speed, DVD-RWs at maximum 6 speed.
Introduction Keyboard Built-In TOSHIBA Vista keyboard, 85 keys or 86 keys, compatible with IBM enhanced keyboard, embedded numeric overlay, dedicated cursor control, and keys. Refer to Chapter 5, The Keyboard, for details. Pointing Device Built-In TouchPad A TouchPad and control buttons in the palm rest enable control of the on-screen pointer and scrolling of windows. Ports HDMI This HDMI jack allows you to connect external display/audio devices.
Introduction Multimedia Web Camera Record/Send still or video images with this integrated webcam. (Depends on the model purchased) Sound System A Windows® Sound System that provides speakers and an internal microphone as well as jacks for an external microphone and headphones. Headphone (S/P DIF) jack This jack outputs analog audio signals. This jack can be used also as S/P DIF jack and enables connection of optical digital correspondence apparatus. Microphone Jack A 3.
Introduction Wireless LAN The Wireless LAN feature is not available on all models. Where present, it supports the A,B,G and draft N standards but it is compatible with other LAN systems based on Direct Sequence Spread Spectrum/Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE 802.11 Standard. ■ Automatic Transmit Rate Select mechanism in the transmit range of 54, 48, 36, 24, 18, 12, 9 and 6 Mbit/s. (IEEE 802.
Introduction Special features The following features are either unique to TOSHIBA computers or are advanced features, which make the computer more convenient to use. Hot Keys Key combinations let you quickly modify the system configuration directly from the keyboard without running a system configuration program. Keypad Overlay A ten-key pad is integrated into the keyboard. Refer to the Keypad overlay section in Chapter 5, The Keyboard, for instructions on using the keypad overlay.
Introduction Low Battery Automatic Hibernation *1 When battery power is exhausted to the point that computer operation cannot be continued, the system automatically enters Hibernation Mode and shuts down. This can be specified in the Power Options.
Introduction TOSHIBA PC Diagnostic Tool The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer's built-in hardware devices to be tested. TOSHIBA Flash Cards This utility supports the following functions. ■ Hot key function ■ TOSHIBA utility launcher function TOSHIBA Components Common Driver TOSHIBA Components Common Driver contains the module required for the utility which TOSHIBA offers.
Introduction Power On Password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer. To register a supervisor password, double click the TOSHIBA Assist on your desktop select the SECURE tab and start the Supervisor password utility. To set a user password, select the SECURE tab on TOSHIBA Assist, then start the User password utility. On the Password tab you can register a user password.
Introduction TOSHIBA DVD PLAYER The DVD PLAYER is used to play DVD Video. It has an on-screen interface and functions. Click , point to All Programs, point to TOSHIBA DVD Player, then click TOSHIBA DVD Player. TOSHIBA Disc Creator You can create CD/DVDs in several formats including audio CDs that can be played on a standard stereo CD player and data CDs or DVDs to store multimedia and/or document files on your hard disk drive.
Introduction User’s Manual Presto! BizCard 5 Presto! BizCard keeps track of names, companies, mailing addresses, phone/fax numbers, e-mail addresses, and more. Simply scan your business cards and Presto! BizCard automatically saves the data and image for each card. Different viewing modes are available for easy searching, editing, creating, and sorting. You can share information with desktop organizers, contact managers, personal information managers (PIMs), and personal digital assistants (PDAs).
Introduction Options You can add a number of options to make your computer even more powerful and convenient to use. Refer to Chapter 8 Optional Devices, for details. The following options are available: Memory expansion Two memory modules can be installed in this computer. Use only PC2-5300 or PC2-6400* compatible DDRII memory modules. See your TOSHIBA dealer for details. * The availability of DDRII depends on the model you purchased.
The Grand Tour Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed The following figure shows the computer's front with its display panel in the closed position.
The Grand Tour Wireless Activity LED Indicates whether the wireless LAN or Bluetooth is active or not. (Provided with some models) DC IN LED The DC IN LED indicates the computer is connected to the AC adaptor and it is plugged into an AC power source. Power LED The Power indicator glows blue when the computer is on. If you select Sleep Mode from Turn Off Computer, this indicator flashes orange (one second on, two seconds off) while the computer enters Sleep Mode.
The Grand Tour Cooling Vents Cooling vents help prevent the CPU from overheating. HDMI A jack enables connection of the application of High Definition Multimedia Interface, such as DVD Player, LCD Monitor, LCD TV, HDTV, Settop-Box and projector. (Provided with some models) i.LINK (IEEE1394a) Port This port allows you to connect an external device, such as a digital video camera, for highspeed data transfer. (Provided with some models) ExpressCard Slot This slot allows you to insert an ExpressCard.
The Grand Tour Right side The following figure shows the computer's right side. ODD Indicator Eject Button Emergency Eject Hole Modem Jack or FM Antenna Jack* USB Port Security Lock LAN Jack The right side of the computer * The figure shows FM Antenna Jack. ODD Indicator The ODD indicator glows amber when the computer accesses the optical disc drive.
The Grand Tour Security Lock A security cable attaches to this port. The optional security cable anchors your computer to a desk or other large object to deter theft. Backside The following figure shows the computer's back panel. DC in 19V Jack The backside of the computer DC IN 19V Jack The AC adaptor connects to this socket. Use only the model of AC adaptor that comes with the computer. Using the wrong adaptor can damage your computer.
The Grand Tour Memory Module and Wireless LAN Cover This cover protects two memory module sockets -one or two modules are pre-installed. Refer to the Memory expansion section in Chapter 8, Optional Devices. Battery Pack Lock Slide this lock to prepare the battery pack for removal. Battery Pack The battery pack powers the computer when the AC adaptor is not connected. For detailed information on the battery pack, refer to Chapter 6, Power and Power-Up Modes.
The Grand Tour Please handle your computer carefully to avoid scratching or damaging the surface. User’s Manual Speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. Display Screen The LCD displays high-contrast text and graphics. Refer to Appendix B, Display Controller. When the computer operates on the AC adaptor the display screen’s image will be somewhat brighter than when it operates on battery power.
The Grand Tour Next Button Skips forward to the next track, chapter or digital file. Refer to Chapter 4, Operating Basics, for details. (Provided with some models) TouchPad A TouchPad located in the centre of the palm rest is used to control the on-screen pointer.
The Grand Tour Writable discs This section describes the types of writable CD/DVD discs. Check the specifications of your drive for the type of discs it can write. Use TOSHIBA Disc Creator to write compact discs. Refer to Chapter 4, Operating Basics. CDs ■ CD-R discs can be written only once. The recorded data cannot be erased or changed. ■ CD-RW discs can be recorded more than once. Use either 1, 2, or 4 multi speed CD-RW discs or high-speed 4- to 10-speed discs.
The Grand Tour AC adaptor The AC adaptor converts AC power to DC power and reduces the voltage supplied to the computer. It can automatically adjust to any voltage from 100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use the computer in almost any country/region. To recharge the battery, simply connect the AC adaptor to a power source and the computer. Refer to Chapter 6, Power and Power-Up Modes, for details.
Getting Started Chapter 3 Getting Started This chapter provides basic information to get you started using your computer. It covers the following topics: Be sure also to read the Instruction Manual for Safety and Comfort. This guide, which is included with the computer, explains product liability.
Getting Started Battery Release Latch Battery Pack Lock Securing the battery pack Refer to Removing the battery pack section in Chapter 6, Power and Power-Up Modes, for removing the battery pack. Connecting the AC adaptor Attach the AC adaptor when you need to charge the battery or you want to operate from AC power. It is also the fastest way to get started, because the battery pack will need to be charged before you can operate from battery power.
Getting Started ■ Use only the AC adaptor supplied with your computer or an equivalent adaptor that is compatible. Use of any incompatible adaptor could damage your computer. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor. ■ When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User's Manual.
Getting Started Opening the display The display panel can be rotated in a wide range of angles for optimal viewing. 1. Lift the panel up and adjust it to the best viewing angle for you. Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. Opening the display Turning on the power This section describes how to turn on the power.
Getting Started Turning on the power Windows Vista setup When you first turn on the power, the computer's initial screen is the Microsoft® Windows Vista™ Startup Screen Logo. Follow the on-screen directions. Be sure to read the Windows End User License Agreement display carefully. Turning off the power The power can be turned off in one of the following modes: Shut down (Boot), Hibernation or Sleep Mode.
Getting Started Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge. Sleep Mode If you have to interrupt your work, you can turn off the power without exiting from your software. Data is maintained in the computer's main memory. When you turn on the power again, you can continue working right where you left off. ■ When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options.
Getting Started ■ Click , click power button located in the power management buttons , or click arrow button and select Sleep from the menu. ■ Close the display panel. This feature must be enabled. Please refer to the Power Options (to access it, click Control Panel System and Maintenance Power Options). When you turn the power back on, you can continue where you left when you shut down the computer. You can also enable Sleep Mode by pressing Fn + F3. Refer to Chapter 5, The Keyboard, for details.
Getting Started Starting Hibernation Mode You can also enable Hibernation Mode by pressing Fn + F4. Refer to Chapter 5, The Keyboard, for details. To enter Hibernation Mode, follow the steps below. 1. Click . 2. Click the arrow icon located in the power management button . 3. From the pull down menu, select Hibernate. Automatic Hibernation Mode The computer will enter Hibernation mode automatically when you press the power button or close the Display Screen.
Getting Started System Recovery Options and Restoring the pre-installed Software System Recovery Options About 1.5 GB hidden partition is allocated on the hard disk drive for the System Recovery Options. This partition stores files which can be used to repair the system in the event of a problem. The System Recovery Options feature will be unusable if this partition is deleted. System Recovery Options The System Recovery Options feature is installed on the hard disk when shipped from the factory.
Getting Started Creating Optical Recovery Discs This section describes how to create Recovery Discs. ■ Be sure to connect the AC adaptor when you create Recovery Discs. ■ Be sure to close all other software programs except the Recovery Disc Creator. ■ Do not run software such as screen savers which can put a heavy load on the CPU. ■ Operate the computer at full power. ■ Do not use power-saving features. ■ Do not write to the disc when the virus check software is running.
Getting Started Restoring the pre-installed software from your created Recovery Discs Please set your BIOS to default before you recover your computer to the factory state! If the pre-installed files are damaged, you are able to use the Recovery Discs you have created to restore the computer to the state it was in when you originally received it.
Getting Started Be sure to connect the AC adaptor, otherwise you may run out of battery during the recovery process. When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. 1. Turn off the computer. 2. Turn on the computer and when the TOSHIBA screen appears repeatedly press the F8 key. 3. The Advanced Boot Options menu will be displayed. Use the arrow keys to select Repair Your Computer and press ENTER. 4.
Operating Basics Chapter 4 Operating Basics This chapter gives information on basic operations including using the TouchPad, the optional fingerprint sensor, the optional web camera, optional internal microphone, optical media drives, sound system, modem, the Wireless LAN and LAN. It also provides tips on caring for your computer. Using the TouchPad To use the TouchPad, simply touch and move your finger tip across it in the direction you want the on-screen pointer to go.
Operating Basics Do not press on the TouchPad too hard or press a sharp object such as a ball point pen against the TouchPad. The TouchPad could be damaged. For some functions, you can tap the TouchPad instead of pressing a control button. Click: Double-click: Drag and drop: Scroll: Tap the TouchPad once Tap the TouchPad twice 1. Hold down the left control button and move the cursor to drag the item you want to move. 2. Lift your finger to drop the item where you want it.
Operating Basics How to swipe the finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures: 1. Align the first joint of the finger to the center of the sensor. Lightly touch the sensor and swipe finger levelly towards you. 2. While lightly touching the sensor, swipe the finger towards you until the sensor surface becomes visible. 3. Ensure the center of the fingerprint is on the sensor when swiping the finger.
Operating Basics ■ Do not touch the sensor with a wet finger or any wet objects. Keep sensor surface dry and free of water vapor. ■ Do not touch the sensor with a soiled finger. Minute foreign particles on a soiled or dirty finger may scratch the sensor. ■ Do not paste stickers or write on the sensor. ■ Do not touch the sensor with a finger or any object with built-up static electricity.
Operating Basics How to delete the fingerprint data Saved fingerprint data is stored in the Non-volatile memory inside the fingerprint sensor. If you hand over the PC to others, or dispose of it, the following operations are recommended. 1. Click Start, point to All Programs, point to TrueSuite Access Manager and click it. 2. The TrueSuite Access Manager Fingerprint Software screen is displayed. 3. Enter your Windows Password and click Next to enter the Control Center.
Operating Basics Set up procedure Please use the following procedure when first using fingerprint authentication. Fingerprint registration Enroll the required authentication data using the Fingerprints Enrollment Wizard. ■ The fingerprint authentication uses the same Windows logon ID and password. If the Windows logon password has not been setup, please do so before registration. ■ Up to 30~34 fingerprint patterns can be registered. 1.
Operating Basics Fingerprint authentication procedure 1. Start up the computer. 2. The Logon Authorization screen is displayed. Choose any of the enrolled fingers and swipe the fingerprint on the sensor. If authentication is successful, the user will be logged on to Windows. ■ If the fingerprint authentication fails, please logon using the Windows logon password. ■ Please logon using the Windows logon password if the fingerprint authentication failed for five times.
Operating Basics How to enable fingerprint system boot authentication settings It is necessary to first enroll your fingerprint with the TrueSuite Access Manager application prior to enabling and configuring the fingerprint PreOS feature. Check that your fingerprint is enrolled before configuring the settings. 1. Swipe your finger across the fingerprint sensor. Or enter Windows password and click Next. 2. Click settings. 3. The Administrator Settings screen is displayed.
Operating Basics Fingerprint utility limitations TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free. TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Operating Basics ■ Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. How to enable/disable USB sleep and charge function You can set enable/disable USB sleep and charge function in HW setup Refer to the USB Sleep and Charge function in Chapter 7 HW Setup.
Operating Basics Capture Still Images Video Recording Audio Recording Function Display Window Camera resolution Effects User’s Manual Mute Capture Still Images Click to see a preview of the captured image; you can also e-mail the image. Video Recording Click to prepare for recording. Click again to start recording. One more to stop recording and see preview of the video. Audio Recording Click to start recording, click again to stop and listen to a preview of the audio.
Operating Basics Using the microphone Your computer has a built-in microphone that can be used to record monaural sounds into your applications. It can also be used to issue voice commands to applications that support such functions. (Built-in microphone is provided with some models) Since your computer has a built-in microphone and speaker, "feedback" may be heard under certain conditions.
Operating Basics TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.
Operating Basics 8. Registration will end after you have repeatedly moved your neck left, right, down and up. When the register succeeds, below message will be displayed on the screen: "Registration successful. Now we’ll do the verification test. Click the Next button.". Click the Next button to perform the verification test. 9. Perform the verification test. Face the screen as you do when you register. ■ If verification fails, click the Back button and re-register. Please refer to steps 6 to 8. 10.
Operating Basics Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition. Two authentication modes are provided. ■ AUTO Mode Login screen: If the face authentication file is selected by default, you can log in without using the keyboard or mouse.
Operating Basics Using the optical disc drive Operation is the same for all optical media drives. The full-size drive provides high-performance execution of CD/DVD-based programs. You can run either 12 cm (4.72") or 8 cm (3.15") CDs without an adaptor. An ATAPI interface controller is used for CD/DVD operation. When the computer is accessing a CD/DVD, an indicator on the drive glows. Refer also to the Writing CD/DVD with the DVD Super Multi drive section for precautions on writing to CD/DVD.
Operating Basics Manual release with the eject hole 2. Grasp the drawer gently and pull until it is fully opened. Pulling the drawer open 3. Place the disc, label side up, in the drawer.
Operating Basics Inserting a disc When the drawer is fully opened, the edge of the computer will extend slightly over the disc tray. Therefore, you will need to turn the disc at an angle when you place it in the tray. After seating the disc, however, make sure it lies flat, as shown in the figure above. ■ Do not touch the laser lens. Doing so could cause misalignment. ■ Keep foreign matter from entering the drive. Check the back edge of the tray to make sure it carries no debris before closing the drive.
Operating Basics Closing the disc drawer Removing discs To remove the disc, follow the steps below and refer to the figure. Do not press the eject button while the computer is accessing the disc drive. Wait for the optical media drive indicator to go out before you open the drawer. Also, if the disc is spinning when you open the drawer, wait for it to stop before you remove it. 1. To pop the drawer partially open, press the eject button. Gently pull the drawer out until it is fully opened.
Operating Basics Removing a disc 3. Push the centre of the drawer to close it. Press gently until it locks into place. Writing CD/DVD with the DVD Super Multi drive Some models in this series are equipped with Writing CD/DVD with the DVD Super Multi drive. You can use the DVD Super Multi drive to write data to either CD-R/RW or DVD-R/-RW/+R/+RW/-RAM discs. The following applications for writing are preinstalled: TOSHIBA Disc Creator and TOSHIBA Direct Disc Writer. Ulead Movie factory for TOSHIBA.
Operating Basics Before writing or rewriting ■ Based on TOSHIBA's limited compatibility testing, we suggest the following manufacturers of CD-R/RW and DVD-R/+R/-RW/+RW/-RAM discs. However, in no event does TOSHIBA guarantee the operation, quality or performance of any disc. Disc quality can affect write or rewrite success rates. CD-R: TAIYO YUDEN Co., Ltd. MITSUBISHI KAGAKU MEDIA CO, LTD. Ricoh Co., Ltd. Hitachi Maxell Ltd. CD-RW: MITSUBISHI KAGAKU MEDIA CO, LTD. Ricoh Co., Ltd.
Operating Basics ■ There are two types of DVD-R discs: authoring and general use discs. Do not use authoring discs. Only general use discs can be written to by a computer drive. ■ We can support only Format1 of DVD-R DL. Therefore you cannot do the additional writing. If your data is under 4.7 GB, we suggest to use DVD-R (SL) media. ■ You can use DVD-RAM discs that can be removed from a cartridge and DVD-RAM discs designed without a cartridge. You can not use a disc with a 2.
Operating Basics When writing or rewriting Please observe/consider the following when you write or rewrite to a CD-R/-RW, DVD-R/-RW/-RAM or DVD+R/+RW disc. ■ Do not perform any of the following actions when writing or rewriting: ■ Change users in the Windows Vista operating system. ■ Operate the computer for any other function, including using a mouse or TouchPad or closing/opening the LCD panel. ■ Start a communication application such as a modem. ■ Apply impact or vibration to the computer.
Operating Basics TOSHIBA Disc Creator Note the following limitations when you use TOSHIBA Disc Creator: ■ DVD-Video cannot be created using TOSHIBA Disc Creator. ■ DVD-Audio cannot be created using TOSHIBA Disc Creator. ■ You cannot use the TOSHIBA Disc Creator "Audio CD" function to record music to the DVD-R/-RW or DVD+R/+RW media. ■ Do not use the "Disc Backup" function of TOSHIBA Disc Creator to copy ■ DVD-Video and DVD-ROM with copyright protection.
Operating Basics Data Verification To verify that data is written or rewritten correctly, follow the steps below before you write or rewrite a Data CD/DVD. 1. Display the setting dialog box by one of the following two steps: ■ Click the setting button ( ) for writing on the main toolbar in the Data Disc mode. ■ In the Settings menu, select Settings for Each Mode, then Data Disc. 2. Mark the Verify Written Data check box. 3. Select File Open or Full Compare mode. 4. Click the OK button.
Operating Basics Simplified steps for making a DVD-Video from adding video source: 1. Click All Programs DVD MovieFactory for TOSHIBA Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD MovieFactory. 2. Click Video Disc New Project to invoke 2nd Launcher, choose your project type, then invoke DVD MovieFactory. 3. Add source from HD Disk by click Add video files button to invoke browser dialog box. 4. Choose the source video then go to Next page to apply Menu. 5.
Operating Basics 2. Before recording the video to DVD ■ When you record DVD disc, please use only discs recommended by the Drive manufacturer. ■ Do not set the working drive to a slow device like a USB1.1 hard disk drive or it will fail to write DVD. ■ Do not perform any of the following actions: ■ Operate the computer for any other function, including using a mouse to TouchPad or closing/Opening the LCD panel. ■ Bump or cause vibration to the computer.
Operating Basics 4. Hold the CD/DVD by its outside edge or the edge on the centre hole. Fingerprints on the surface can prevent the drive from properly reading data. 5. Do not expose to direct sunlight, extreme heat or cold. Do not place heavy objects on your CD/DVD. 6. If your CD/DVD become dusty or dirty, wipe them with a clean dry cloth. Wipe from the centre out, do not wipe in a circular direction around the CD/DVD. If necessary, use a cloth dampened in water or a neutral cleaner.
Operating Basics Properties menu Click the icon with the secondary mouse button to display properties menu on the screen. Settings You can enable or disable the following settings: AutoRun Mode The Region Select utility starts automatically when you start up the operating system. Open the Dialling Properties dialog box after selecting region The dialing properties dialog box will be displayed automatically after you select the region.
Operating Basics Connecting To connect the modem cable, follow the steps below. ■ The modular cable that comes with the computer must be used to connect a modem. Connect the end of the modular cable with the core to the computer. ■ In case of a lightning storm, unplug the modem cable from the telephone jack. ■ Do not connect the modem to a digital telephone line. A digital line will damage the modem. 1. Plug one end of the modular cable into the modem jack. 2.
Operating Basics Wireless communications The computer’s wireless communication function supports both Wireless LAN and Bluetooth devices. Only some models are equipped with both Wireless LAN and Bluetooth functions. ■ Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation.
Operating Basics Security ■ Be sure to enable the encryption function otherwise you may expose your computer to illegal access by an outsider across the Wireless LAN which may cause intrusion, eavesdropping, and the loss or destruction of stored data. TOSHIBA strongly recommend the customer to enable the encryption function. ■ TOSHIBA is not liable for the eavesdropping of data due to the use of Wireless LAN and the damage thereof.
Operating Basics Wireless communication switch You can enable or disable the Wireless LAN function, with the on/off switch. No transmissions are sent or received when the switch is off. Slid the Switch to turn it on and turn it off. Set the switch to off in airplanes and hospitals. Check the indicator. It will stop glowing when the wireless communication function is off. Wireless activity LED The wireless activity LED indicates the status of the wireless communication functions.
Operating Basics Connecting LAN cable To connect the LAN cable, follow the steps below. 1. Turn off the power to the computer and to all external devices connected to the computer. 2. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. Connecting the LAN cable 3. Plug the other end of the cable into a LAN hub connector. Check with your LAN administrator before connecting to a hub.
Operating Basics Never spray cleaner directly onto the computer or let liquid run into any part of it. Never use harsh or caustic chemical products to clean the computer. ■ Remove the dust from the cooling vents on the Left side of the computer regularly with a vacuum cleaner. Refer to Chapter 2, The Grand Tour, Left side. Moving the computer The computer is designed for rugged durability. However, a few simple precautions taken when moving the computer will help ensure trouble-free operation.
Operating Basics Using the Hard Disk Drive (HDD) Protection This computer has a function for reducing the risk of damage on the hard disk drive. Using an acceleration sensor built into the computer, TOSHIBA HDD Protection detects vibration shocks and similar signs of movement of the computer, and automatically moves the Hard Disk Drive head to a safe position to reduce the risk of damage that could be caused by head-to-disk contact.
Operating Basics Different detection levels can be set depending on whether the computer is used as handheld or mobile usages, or whether it is used in a stable environment such as on a table in the workplace or at home. By setting different detection levels for the computer depending on whether it runs with the AC power (desktop) or with batteries (handheld or mobile usage), the detection level automatically switches according to the power connection mode.
The Keyboard Chapter 5 The Keyboard The computer's keyboard layouts are compatible with a 101/102-key enhanced keyboard. By pressing some keys in combination, all the 101/102-key keyboard functions can be executed on the computer. The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with. Keyboards for numerous languages are available.
The Keyboard F1 ... F12 function keys The function keys (not to be confused with Fn) are the 12 keys at the top of your keyboard. These keys function differently from other keys. F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, keys marked with icons execute specific functions on the computer. Refer to the section, Soft keys: Fn key combinations, in this chapter.
The Keyboard Press Fn + F11 to access the integrated keypad. When activated, the keys with gray markings on the bottom edge become numeric keypad keys. Refer to the Keypad overlay section in this chapter for more information on how to operate these keys. The power on default for both settings is off. Press Fn + F12 to lock the cursor on a specific line. The power on default is off. Hot keys + Mute:Turns the volume on and off. + Lock: Enters "Lock computer" mode.
The Keyboard + Brightness (increase): Turns the monitor brightness up. + Wireless: Switches the active wireless devices if the wireless communication switch is switched on. + TouchPad: Enables or disables the TouchPad function. + Enable Keypad: Enables or disables the Key Pad function. + Number Lock: Enables or disables the Number Lock function. + Scroll Lock: Enables or disables the Scroll Lock function. + Zoom: Changes the display resolution.
The Keyboard Fn Sticky key (Depends on the model you purchased) You can use the TOSHIBA Accessibility Utility to make the Fn key sticky, that is, you can press it once, release it, and then press an "F number" key. To start the TOSHIBA Accessibility Utility, click start, point to All Programs, point to TOSHIBA, point to Utilities and click Accessibility.
The Keyboard The numeric keypad overlay Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard without turning off the overlay: 1. Hold Fn and press any other key. All keys will operate as if the overlay were off. 2. Type upper-case characters by holding Fn + Shift and pressing a character key. 3. Release Fn to continue using the overlay. Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation.
Power and Power-Up Modes Chapter 6 Power and Power-Up Modes The computer's power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power up modes.
Power and Power-Up Modes Power indicators As shown in the above table, the Battery and Power indicators on the system indicator panel alert you to the computer’s operating capability and battery charge status. Battery indicator Check the Battery indicator to determine the status of the battery pack. The following indicator lights indicate the battery status: Flashing orange The battery charge is low. The AC adaptor must be connected to recharge the battery.
Power and Power-Up Modes Battery types The computer has the following batteries: ■ Battery pack (3cell, 6cell, or 9cell depending on the model.) ■ Real Time Clock (RTC) battery ■ The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Do not remove the battery pack while the computer is in Sleep Mode.
Power and Power-Up Modes Real Time Clock battery The Real Time Clock (RTC) battery provides power for the internal real time clock and calendar. It also maintains the system configuration. If the RTC battery becomes completely discharged, the system loses this data and the real time clock and calendar stop working. The computer's RTC battery is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service representative.
Power and Power-Up Modes Safety precautions Mishandling of batteries can cause death, serious injury or property damage. Carefully observe the following advisories: Danger: Indicates an imminently hazardous situation, which could result in death or serious injury, if you do not follow instructions. Warning: Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions.
Power and Power-Up Modes Warning 1. Never allow caustic electrolyte fluid leaked from a battery pack to contact your eyes, skin or clothing. If caustic electrolyte fluid should contact your eyes, immediately wash your eyes with large amounts of running water and seek medical attention, to help prevent eye damage. If electrolyte fluid should contact your skin immediately wash it under running water to prevent rash.
Power and Power-Up Modes Note 1. Never remove the battery pack while the Wake-up on LAN function is enabled. Data will be lost. Before you remove a battery pack, disable the Wake-up on LAN function. 2. After the battery pack is charged, avoid leaving the AC adaptor connected and the computer turned off for more than a few hours at a time. Continuing to charge a fully-charged battery pack can damage the battery.
Power and Power-Up Modes Battery charging notice The battery may not charge right away under the following conditions: ■ The battery is extremely hot or cold. If the battery is extremely hot, it might not charge at all. To ensure the battery charges to its full capacity, charge the battery at room temperature of 10° to 30°C (50° to 88°F). ■ The battery is nearly completely discharged. Leave the AC adaptor connected for a few minutes and the battery should begin charging.
Power and Power-Up Modes Maximizing battery operating time A battery’s usefulness depends on how long it can supply power on a single charge. How long the charge lasts in a battery depends on: ■ CPU processing speed (Depends on the model you purchased) ■ Screen brightness ■ Cooling method (Depends on the model you purchased) ■ System Sleep Mode ■ System Hibernation ■ Monitor power off ■ How often and how long you use the hard disk, optical disc. ■ How much charge the battery contained to begin with.
Power and Power-Up Modes 3. Operate the computer on battery power for five minutes. If the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged. If the Battery indicator flashes or there is some other warning to indicate a low battery, go to step 4. 4. Connect the AC adaptor to the computer and the power cord to a power outlet. The Battery indicator should glow orange to indicate that the battery pack is being charged.
Power and Power-Up Modes Battery pack Battery Release Latch Battery Pack Lock Releasing the battery pack Installing the battery pack To install a battery, follow the steps below. ■ The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Do not touch the latch while holding the computer.
Power and Power-Up Modes Starting the computer by password If you have already registered a password, there are two ways to start the computer: Swipe your fingerprint on the sensor if you have already registered the fingerprint with the Fingerprint utility and enabled Fingerprint Power-on Security. If you would not like to swipe your finger or cannot authenticate the fingerprint for some reasons, push the BACK SPACE key to skip the fingerprint authentication screen.
Power and Power-Up Modes Panel power off/on You can set up your computer so that power turns off automatically when you close the display panel. When you open the panel, power turns on in Sleep Mode or Hibernation Mode but not in boot mode. If the panel power off function is enabled and you use Shut down Windows®, do not close the display until the shut down function is completed. System Auto Off This feature turns the system off automatically if it is not used for a set duration.
HW Setup Chapter 7 HW Setup This chapter explains how to use TOSHIBA HW Setup program to configure your computer. TOSHIBA HW Setup lets you configure settings for General, Password, Display, Boot Priority, Keyboard, LAN, and USB. Accessing HW Setup To run HW Setup, click , All Programs, TOSHIBA, Utilities, HWSetup. HW Setup Window The HW Setup window contains the following tabs: General, Password, Display, Boot Priority, Keyboard, USB and LAN.
HW Setup Password This tab allows you to set or reset the user password for power on. User Password Lets you register a new password or un-register an existing password. Not Registered Un-registers an existing password Registered Register a new password by following the on screen instructions Owner String This blank field is used to display a message when the password field is displayed on startup. If a password is not registered the message will not be shown. The maximum length is 256 characters.
HW Setup Keyboard Wake-up on Keyboard When this feature is enabled and the computer is in Sleep Mode, you can turn on the computer by pressing any key. It is effective only for the internal keyboard and only when the computer is in Sleep Mode. Enabled Enables the Wake-up on Keyboard function. Disabled Disables the Wake-up on Keyboard function (Default). USB USB Keyboard/Mouse/FDD Legacy Emulation Use this option to enable or disable Legacy USB support.
Optional Devices Chapter 8 Optional Devices Optional devices can expand the computer's capabilities and its versatility.
Optional Devices ExpressCard Slot Some models in this series are equipped with an ExpressCard slot that can accommodate one ExpressCard. Inserting an ExpressCard The ExpressCard connector is located on the left side of the computer. The computer's hot-install feature lets you install an ExpressCard while the computer's power is on. To install an ExpressCard, follow the steps below. 1. Insert the ExpressCard. 2. Press gently to ensure a firm connection.
Optional Devices Removing an ExpressCard ■ Before removing an ExpressCard, make sure that any applications or system services do not use the card. ■ Be sure to disable the ExpressCard prior to removing it. Otherwise, the system may be fatally damaged. To remove the ExpressCard, follow the steps below. 1. Click the Safety Remove Hardware icon on the Task Bar. 2. Click the ExpressCard you want to remove. 3. Press the ExpressCard once to extend it. 4. Grasp the extended ExpressCard, and remove it.
Optional Devices SD/SDHC/MMC/MEMORY STICK/MEMORY STICK PRO/xD Memory cards The computer is equipped with a multiple digital media card slot that can accommodate SD/SDHC/MMC/MEMORY STICK/MEMORY STICK PRO/xD memory cards. These memory cards let you easily transfer data from devices, such as digital cameras and Personal Digital Assistants, which use flash-memory.
Optional Devices Installing a memory card To install a memory card: 1. Insert the memory card. 2. Press gently to ensure a firm connection. Inserting a memory card Be sure the memory card is oriented properly before you insert it. If Windows® fails to read the card, remove it then re-insert it. The multiple digital media card slot only accepts one type of card at a time. Do not attempt to install more than one card as you risk damaging either the cards themselves or the computer.
Optional Devices Removing a memory card ■ Make sure the memory card indicator is out before you remove the card or turn off the computer's power. If you remove the card or turn off the power while the computer is accessing the card you may lose data or damage the card. ■ Do not remove the card while the computer is in Sleep or Hibernation mode. The computer could become unstable or data in the memory card could be lost.
Optional Devices Memory expansion You can install additional memory in the computer's memory module socket to increase the amount of RAM. This section describes how to install and remove a memory module. ■ Use only memory modules approved by TOSHIBA. ■ Do not try to install or remove a memory module under the following conditions. You can damage the computer and the module. Also, data will be lost. a. The computer is turned on. b. The computer was shut down using the Sleep Mode or Hibernation Mode.
Optional Devices Memory Module Cover Removing the memory module cover 6. Lift one side of the insulator sheet and fit the module's connectors into the computer's connectors at about a 45 degree angle. Press the module carefully to ensure a firm connection. Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Slot A is reserved for main memory. Use slot B for expanded memory. If only one card is installed use slot A. 7.
Optional Devices 8. Seat the cover and secure it with the screws. 9. Replace the battery pack as described in Chapter 6, Power and PowerUp Modes. 10. Turn the power on and make sure the added memory is recognized. Open System in the Control Panel and click the General tab. Points to note about memory module error If you install a memory module that is not compatible with the computer, the Power indicator will flash (on for 0.5 seconds, off for 0.
Optional Devices Latches 1 2 1 Removing the memory module 6. Seat the cover and secure it with screws and replace the battery pack. Additional battery pack You can increase the portability of the computer with additional battery packs. If you’re away from an AC power source and your battery runs low, you can replace it with a freshly charged battery. Refer to Chapter 6, Power and Power-Up Modes.
Optional Devices External monitor An external analog monitor can be connected to the external monitor port on the computer. Refer to Appendix B, Display Controller. The computer supports several video modes. To connect a monitor, follow the steps below. 1. Turn the computer off. 2. Connect the monitor to the external monitor port. 3. Turn the monitor's power on. 4. Turn the computer on. When you turn on the power, the Windows® Bootup screen (Windows® Logo) appears on the display device.
Optional Devices Setting for display video on HDMI To view video on the HDMI device, be sure to configure the following settings otherwise you may find that nothing is displayed. ■ Be Sure to use the Fn + F5 hot keys to select the display device before starting to play video. Do not change the display device while playing video. ■ Do not change the display device under the following conditions. ■ While data is being read or written. ■ While communication is being carried out.
Optional Devices Precautions 1. Make a back-up of your data before transferring it to the computer. There is a possibility that the original data will be damaged. There is a particular risk that some frames will be deleted in the case of digital video transfer. TOSHIBA assumes no liability for such loss of data. 2. Do not transfer data in areas where static electricity is easily generated or in areas subjected to electronic noise. Data can be destroyed. 3.
Optional Devices Disconnecting 1. Open the Safety Remove Hardware icon on the Task Bar. 2. Point to i.LINK (IEEE1394) device and click. 3. Disconnect the cable from the computer then from the i.LINK device. Refer also to the documentation that came with your i.LINK device. eSATA (External Serial ATA) A device corresponding to eSATA function can be connected to the eSATA/USB combo port on the computer. Connecting an eSATA device To connect an eSATA device, follow the steps as detailed below: 1.
Optional Devices Disconnecting an eSATA device When you have finished using an eSATA device, follow the procedures below in order to disconnect it: 1. Wait for the indicator light of an eSATA device to go out to make sure all activity has stopped. If you disconnect an eSATA device or turn off the power while the computer is accessing the drive you may lose data or damage an eSATA device or the drive. 2. Click the Safely Remove Hardware icon on the Windows Taskbar. 3.
Troubleshooting Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring. Problem solving process Resolving problems will be much easier if you observe the following guidelines: ■ Stop immediately when you recognize a problem exists.
Troubleshooting ■ Inspect all connecting cables for loose wires and all connectors for loose pins. ■ Check that your CD/DVD/CD-RW is correctly inserted. Make notes of your observations and keep them in a permanent error log. This will help you describe your problems to your dealer. If a problem recurs, the log will help you identify the problem faster. Analyzing the problem Sometimes the system gives clues that can help you identify why it is malfunctioning.
Troubleshooting Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals.
Troubleshooting Power When the computer is not plugged into an AC outlet, the battery pack is the primary power source. However, your computer has a number of other power resources, including an intelligent power supply and a Real Time Clock battery. These resources are interrelated and any one could affect apparent power problems. This section provides checklists for AC power and the battery. If you cannot resolve a problem after following them, the cause could lie with another power resource.
Troubleshooting Problem Procedure Battery doesn’t charge when the AC adaptor is attached (Battery indicator does not glow orange.) If the battery is completely discharged, it will not begin charging immediately. Wait a few minutes. If the battery still does not charge, make sure the outlet of the AC adaptor is supplying power. Test it by plugging in an appliance. Check whether the battery is hot or cold to the touch. If the battery is too hot or too cold, it will not charge properly.
Troubleshooting ■ Please be kind to our shared environment. Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly. This product contains mercury. Disposal of this material may be regulated due to environmental considerations. For disposal, reuse or recycling information, please contact your local government.
Troubleshooting Keyboard Keyboard problems can be caused by your setup configuration. For more information refer to Chapter 5, The Keyboard. Problem Procedure Some letter keys produce numbers Check that the numeric keypad overlay is not selected. Press Fn + F11 and try typing again. Output to screen is garbled Make sure the software you are using is not remapping the keyboard. Remapping involves reassigning the meaning of each key. Refer to your software’s documentation.
Troubleshooting DVD Super Multi drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a CD/DVD in the drive Make sure the drive's drawer is securely closed. Press gently until it clicks into place. Open the drawer and make sure the CD/DVD is properly seated. It should lie flat with the label facing up. A foreign object in the drawer could block laser light from reading the CD/DVD. Make sure there is no obstruction. Remove any foreign object.
Troubleshooting Problem Procedure Cannot write correctly If you have trouble writing, make sure you are observing the following precautions: ■ Use only media recommended by TOSHIBA. Do not use the mouse or keyboard during writing. ■ Use only the software supplied with the computer for recording. ■ Do not run or start other software during writing. ■ Do not jar the computer during writing. ■ Do not connect/disconnect external devices or install/remove internal cards during writing.
Troubleshooting Problem Procedure The response of the TouchPad is too sensitive Adjust the touch sensitivity. 1. Click , Control Panel, Hardware and Sound, then Mouse icon. 2. Wihtin the Mouse Properties window, click the Device Settings tab. 3. Click the Settings button. 4. The Properties for Synaptics Touchpad on PS/2 port screen appears. Double-click Sensitivity in the Select an item section on the left side of the screen. 5. PalmCheck and Touch Sensitivity are displayed. Click Touch Sensitivity. 6.
Troubleshooting Problem Procedure The mouse pointer moves erratically The mouse might be dirty. Refer to your mouse documentation for instructions on cleaning. If problems persist, contact your dealer. USB Also refer to your USB device’s documentation. Problem Procedure USB device does not work Check for a firm cable connection between the USB ports on the computer and the USB device. Make sure the USB device drivers are properly installed.
Troubleshooting USB Sleep and Charge function Problem Procedure I cannot use the "USB Sleep and Charge function". The setting of "USB Sleep and Charge function" may be [Disabled]. Change the setting to [Enabled] in the HW Setup. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons. When this happens, disconnect an external device if some external devices are connected.
Troubleshooting Problem Procedure External devices connected to the compatible ports do not work when connected to a compatible port. Some external devices may not work when connected to a compatible port when the "USB Sleep and Charge function" is [Enabled] in the HW Setup. Reconnect the external device after turning ON the computer.
Troubleshooting Sound system Refer also to documentation for your audio devices. Problem Procedure No sound is heard Check the software volume settings. Make sure the headphone connection is secure. If problems persist, contact your dealer. Monitor Refer also to Chapter 8, Optional Devices, and to your monitor’s documentation. Problem Procedure Monitor does not turn on Make sure that the external monitor’s power switch is on.
Troubleshooting Problem Procedure Communication is cut off unexpectedly The computer will automatically cut off communication when connection with the carrier is not successful for a set time interval. Try lengthening this time interval. A CONNECT display is Check the error control setting in your quickly replaced by NO communications application. CARRIER You can also use the AT\N command.
Troubleshooting Fingerprint Sensor Problem Procedure Reading of the fingerprint was not successful Please try again using the correct posture. Refer to Using the fingerprint sensor (optional) in Chapter 4, Operating Basics. Try the recognition process again using another enrolled finger. The fingerprint cannot be read due to injuries to the finger Try the recognition process again using another enrolled finger.
Troubleshooting TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system, it is important to investigate other sources of assistance first. Before contacting TOSHIBA, try the following: ■ Review troubleshooting sections in the documentation for software and peripheral devices.
Specifications Appendix A Specifications This appendix summarizes the computer's technical specifications.
Specifications Communication protocol User’s Manual Data ITU-T-Rec (Former CCITT) Bell Fax: ITU-T-Rec (Former CCITT) V.21/V.22/V.22bis/V.32/ V.32bis/V.34/V.90/V.92 103/212A V.17/V.29/V.27ter/V.21 ch2 Communication Speed Data transmission and reception 300/1200/2400/4800/7200/9600/12000/14400/ 16800/19200/21600/24000/26400/28800/31200/ 33600 bps Data reception only with V.
Display Controller Appendix B Display Controller Display controller The display controller interprets software commands into hardware commands that turn particular pels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors. A high-resolution external monitor connected to the computer can display up to 2048 horizontal and 1536 vertical pixels at up to 16M colors.
Wireless LAN Appendix C Wireless LAN Card Specifications Form Factor Mini PCI TypeIII Compatibility ■ IEEE 802.11 Standard for Wireless LANs ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The "Wi-Fi CERTIFIED" logo is a certification mark of the Wi-Fi Alliance. Network Operating System ■ Microsoft® Windows® Networking Media Access Protocol ■ CSMA/CA (Collision Avoidance) with Acknowledgement (ACK) Data Rate ■ 54/48/36/24/18/12/9/6 Mb/s (IEEE 802.11a/g) ■ 11/5.5/2/1 Mb/s (IEEE 802.
Wireless LAN R-F Frequency ■ Band 2.4GHz (2400~2497 MHz) for 802.11b/g/n (draft version) ■ Band 5GHz (5150~5850 MHz) for 802.11a/n (draft version) Modulation Technique ■ DSSS-CCK, DSSS-DQPSK, DSSS-DBPSK (IEEE 802.11b) ■ OFDM-BPSK, OFDM-QPSK, OFDM16QAMOFDM-16QAM (IEEE 802.11a/g) The range of the wireless signal is related to the transmit rate of the wireless communication device. Communications at a lower transmission rate may travel larger distances.
Wireless LAN When installing Wireless LAN cards, the channel configuration is managed as follows: ■ For wireless clients that operate in a Wireless LAN Infrastructure, the Wireless LAN card will automatically start operation at the channel identified by the Wireless LAN Access Point. When roaming between different access points the station can dynamically switch to another channel if required.
AC Power Cord and Connectors Appendix D AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Minimum 1.7 meters Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Voltage rating: 125 or 250 VAC (depending on country/region’s power standards) Certification agencies U.S.
AC Power Cord and Connectors The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia and Europe.
Legal Footnotes Appendix E Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis. CPU Central Processing Unit ("CPU") Performance Legal Footnotes.
Legal Footnotes Under some conditions, your computer product may automatically shutdown. This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions. To avoid risk of lost data, always make back-up copies of data by periodically storing it on an external storage medium. For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation.
Legal Footnotes Hard Disk Drive (HDD) Capacity 1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and therefore shows less storage capacity. Available storage capacity will also be less if the product includes one or more pre-installed operating systems, such as Microsoft Windows and/or pre-installed software applications, or media content.
If your computer is stolen Appendix F If your computer is stolen Always take care of your computer and try to prevent it from being stolen. You are the owner of a valuable technical device, which may be highly attractive to thieves, so please do not leave it unattended in a public place. To further help protect against theft, security cables can be bought for use with your notebook when it is being used at home or in the office.
If your computer is stolen TOSHIBA Theft Registration Send to: Fax number: TOSHIBA Europe GmbH Technical Service and Support Leibnizstr. 2 93055 Regensburg Germany +49 (0) 941 7807 921 Country stolen: Machine type: (e.g. U400/U400D, PORTÉGÉ M800/M800D) Model number: (e.g. PSU40EYXT) Serial number: (e.g.
Glossary Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference.
Glossary GB: gigabyte HDD: hard disk drive HDCP: high-bandwidth digital content protection HDMI: high definition multimedia interface HDMI-CEC: high definition multimedia interface consumer electronics control IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers IMSM: Intel Matrix Storage Manager I/O: input/output IRQ: interrupt request KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: opti
Glossary A adaptor: A device that provides a compatible connection between two units. For example, the computer’s internal display adapter receives information from the software and translates it into images on the screen. An adapter can take a number of forms, from a microprocessor to a simple connector: An intelligent adapter (one that is capable of doing some processing) may also be called a controller.
Glossary bootable disk: See system disk. bps: Bits per second. Typically used to describe the data transmission speed of a modem. buffer: The portion of the computer’s memory where data is temporarily stored. Buffers often compensate for differences in the rate of flow from one device to another. bus: An interface for transmission of signals, data or electric power. byte: The representation of a single character.
Glossary commands: Instructions you enter at the terminal keyboard that direct the actions of the computer or its peripheral devices. compatibility: 1) The ability of one computer to accept and process data in the same manner as another computer without modifying the data or the media upon which it is being transferred. 2) the ability of one device to connect to or communicate with another system or component. components: Elements or parts (of a system) which make up the whole (system).
Glossary disk drive: The device that randomly accesses information on a disk and copies it to the computer’s memory. It also writes data from memory to the disk. To accomplish these tasks, the unit physically rotates the disk at high speed past a read-write head. disk storage: Storing data on magnetic disk. Data is arranged on concentric tracks much like a phonograph record. display: A CRT, LCD, or other image producing device used to view computer output.
Glossary escape: 1) A code (ASCII code 27), signaling the computer that what follows are commands; used with peripheral devices such as printers and modems. 2) A means of aborting the task currently in progress. execute: To interpret and execute an instruction. F fast infrared: An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps. file: A collection of related information; a file can contain data, programs, or both.
Glossary hardware: The physical electronic and mechanical components of a computer system: typically, the computer itself, external disk drives, etc. See also software and firmware. hertz: A unit of wave frequency that equals one cycle per second. host computer: The computer that controls, regulates, and transmits information to a device or another computer.
Glossary kilobyte (KB): A unit of data storage equal to 1024 bytes. See also byte and megabyte. L L1 cache: Level one cache. Memory cache built into the processor to help improve processing speed. See also cache memory, L2 cache. L2 cache: Memory cache installed on the motherboard to help improve processing speed. It is slower than L1 cache and faster than main memory. See also cache memory, L1 cache.
Glossary motherboard: A name sometimes used to refer to the main printed circuit board in processing equipment. It usually contains integrated circuits that perform the processor’s basic functions and provides connectors for adding other boards that perform special functions. N network: A collection of computers and associated devices that are connected by communications facilities.
Glossary password: A unique string of characters used to identify a specific user. The computer provides various levels of password protection such as user and supervisor. PC card: A credit-card-sized expansion card designed to increase the capabilities of notebook computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or SCSI adapter. PCI: Peripheral Component Interconnect. An industry standard 32-bit bus.
Glossary resolution: A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels available horizontally and vertically restart: Resetting a computer without turning it off (also called "warm boot", "soft reset" or "reboot"). See also boot. RGB: Red, green, and blue.
Glossary Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. U USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer. V VGA: Video Graphics Array is an industry standard video adaptor that lets you run any popular software. volatile memory: Random access memory (RAM) that stores information as long as power is supplied to the computer.
Index Index A E AC adaptor, 1-4 additional, 1-15 connecting, 3-2 ASCII characters, 5-6 Equipment checklist, 1-1 Battery charging, 6-7 extending battery life, 6-9 indicator, 6-1 location, 2-5 Monitoring capacity, 6-8 real time clock, 1-4, 6-4 safety precautions, 6-5 save mode, 1-9 types, 6-3 Battery pack, 1-4 additional, 8-10 replacing, 6-10 Floppy disk using, 4-16 Fn + Esc (sound mute), 5-3 Fn + F1 (instant security), 5-3 Fn + F2 (power save mode), 5-3 Fn + F3 (Sleep Mode), 5-3 Fn + F4 (hibernation),
Index K Keyboard, 1-6, 5-1 emulating keys on enhanced, 5-2 F1 ...
Index R W Recovery Discs, 3-11 Recovery hard disk drive, 3-9, 3-11 Restarting the computer, 3-8 Wireless communication switch, 4-33 indicator, 4-33 Wireless LAN, 1-8 using, 4-31 S Security lock attaching, 8-15 Sleep Mode, 1-10 setting, 3-6 System automatic, 1-9 Soft keys emulating keys on enhanced keyboard, 5-2 ScrLock, 5-3 Sound System, 1-7, 4-28 headphone jack, 1-7 microphone jack, 1-7 mute hot keys, 5-3 T TOSHIBA ConfigFree, 1-13 TOSHIBA Disc Creator, 1-13 TOSHIBA Theft Registration, F-2 Touch Pad,
