User's Manual Satellite U840/U800 Series
Satellite U840/U800 Series Table of Contents Preface General Precautions Chapter 1 Getting Started Equipment checklist ............................................................................. 1-1 Getting Started ....................................................................................... 1-2 Chapter 2 The Grand Tour Front with the display closed ............................................................... 2-1 Left side ..................................................................
Satellite U840/U800 Series Using the TOSHIBA Sleep Utility ......................................................... 4-7 Using the TOSHIBA Face Recognition ................................................ 4-9 TOSHIBA Password Utility ................................................................. 4-13 HW Setup .............................................................................................. 4-14 TOSHIBA PC Health Monitor ..............................................................
Satellite U840/U800 Series Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein. First edition January 2012 Copyright authority for music, movies, computer programs, databases and other intellectual property covered by copyright laws belongs to the author or to the copyright owner.
Satellite U840/U800 Series QUALCOMM is a trademark of Qualcomm Incorporated, registered in the United States and other countries. ATHEROS is a trademark of Qualcomm Atheros, Inc., registered in the United States and other countries. Realtek is a registered trademark of Realtek Semiconductor Corporation. Other trademarks and registered trademarks not listed above may be used in this manual.
Satellite U840/U800 Series 9740 Irvine Boulevard Irvine, California 92618-1697 Telephone: (949) 583-3000 EU Declaration of Conformity This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CEMarking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on TOSHIBA’s web site http://epps.toshiba-teg.com on the Internet.
Satellite U840/U800 Series Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA. The consequences of the use of this product in non-approved working environments may be: Interference with other devices or machines in the near surrounding area.
Satellite U840/U800 Series Following information is only valid for EU-member States: Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries and accumulators can be disposed of with the product. They will be separated at the recycling centres. The black bar indicates that the product was placed on the market after August 13, 2005.
Satellite U840/U800 Series These symbols may not stick depending on the country and region where you purchased. Disposing of the computer and the computer's batteries Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the batteries. REACH - Compliance Statement The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007.
Satellite U840/U800 Series ENERGY STAR® Program Your Computer model may be ENERGY STAR® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
Satellite U840/U800 Series Preface Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
Satellite U840/U800 Series Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read.
Satellite U840/U800 Series General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
Satellite U840/U800 Series Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress. Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm.
Satellite U840/U800 Series Chapter 1 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Satellite U840/U800 Series TOSHIBA Web Camera Application TOSHIBA Face Recognition TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility User's Manual (this manual) You may not have all the software listed above depending on the model you purchased. Getting Started All users should be sure to read the section Starting up for the first time. Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer.
Satellite U840/U800 Series the battery pack will need to be charged before you can operate from battery power. The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use this computer in almost any country/region. The adaptor converts AC power to DC power and reduces the voltage supplied to this computer.
Satellite U840/U800 Series Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the left of the computer. Figure 1-3 Connecting the DC output plug to the computer 1 2 1. DC IN 19V jack 3. 2.
Satellite U840/U800 Series Figure 1-4 Opening the display panel 1 1. Display panel Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer. Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage. Do not press or push on the display panel. Do not lift the computer by the display panel.
Satellite U840/U800 Series Figure 1-6 Turning on the power 1 1. Power button Starting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to read the Software License Terms carefully. Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode.
Satellite U840/U800 Series Do not turn the computer or peripheral devices back on immediately - wait a short period to avoid any potential damage. Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode. In this mode data is maintained in the computer's main memory so that when you turn on the power again, you can continue working right where you left off.
Satellite U840/U800 Series Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature. Allows the use of the panel power off feature. Executing Sleep Mode You can enter Sleep Mode in one of three ways: Click Start, point to the arrow icon ( ) and then select Sleep from the menu. Close the display panel.
Satellite U840/U800 Series Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the Hard Disk Drive when the computer automatically shuts down because of a low battery condition. You can return to your previous working environment immediately when you turn on the computer. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature.
Satellite U840/U800 Series If you need to restart the computer, there are three ways this can be achieved: Click Start, point to the arrow icon ( ) and then select Restart from the menu. Press CTRL, ALT and DEL simultaneously (once) to display the menu window, then select Restart from the Shut down options. Press the power button and hold it down for five seconds. Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button.
Satellite U840/U800 Series Chapter 2 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix C. Please handle your computer carefully to avoid scratching or damaging the surface.
Satellite U840/U800 Series Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer. DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase - using the wrong AC adaptor can cause damage to the computer.
Satellite U840/U800 Series Right side The following figure shows the computer’s right side. Figure 2-3 The right side of the computer 1 2 3 2 1. Memory media slot 2. Universal Serial Bus (USB 2.0) ports Memory media slot 3. LAN jack This slot lets you insert an SD™/SDHC™/ SDXC™ memory card, miniSD™/microSD™ Card, Memory Stick™ (PRO™) and MultiMediaCard™. Refer to the Optional devices section in Chapter 3, Operating Basics for more information.
Satellite U840/U800 Series Figure 2-4 The back of the computer 1 1. Cooling vents Cooling vents The cooling vents help the processor to avoid overheating. Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. Figure 2-5 The underside of the computer 1 1 2 2 2 3 2 1. Stereo speakers 2. Cooling vents 3.
Satellite U840/U800 Series Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. Figure 2-6 The front of the computer with the display panel open 1 2 3 4 5 10 11 12 6 9 7 8 13 14 9 Figure 2-7 The front of the computer with the display panel open 1. Wireless communication antennas (not shown)* 2. Microphone 3. Web Camera LED 4. Web Camera 5.
Satellite U840/U800 Series Web Camera LED The Web Camera LED glows when the Web Camera is operating. Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.
Satellite U840/U800 Series Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on-screen pointer. For more information, please refer to the Using the Touch Pad in Chapter 3, Operating Basics. Touch Pad control buttons The control buttons located below the Touch Pad allow you to select menu items or manipulate text and graphics as designated by the on-screen pointer.
Satellite U840/U800 Series Wireless communica- The Wireless communication indicator glows tion indicator amber when the Bluetooth, Wireless LAN or Wireless WAN functions are turned on. Only some models are equipped with Bluetooth and Wireless LAN functions. Some models are equipped with a Wireless WAN module. Internal Hardware Components This section describes the internal hardware components of your computer. The actual specifications may vary depending on the model you purchased.
Satellite U840/U800 Series Hard Disk Drive or Solid State Drive The size of the hard disk drive varies depending on the model. To check which type of HDD/SSD is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool. Please note that part of the hard disk's overall capacity is reserved as administration space.
Satellite U840/U800 Series Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time. Therefore, software written for a given video mode will run on any computer that supports that mode.
Satellite U840/U800 Series If you want to enable this feature, under the conditions mentioned above, select the Display Power Saving Technology check box. Intel Rapid Start Technology This computer supports Intel® Rapid Start Technology which enables the computer to change to Hibernation Mode from Sleep Mode after a specified period of time. With the Intel® Rapid Start Technology, the Windows can rapidly resume from Hibernation Mode and battery life will be longer than when in Sleep Mode.
Satellite U840/U800 Series Chapter 3 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go. Figure 3-1 Touch Pad and Touch Pad control buttons 1 2 1. Touch Pad 2 2. Touch Pad control buttons Product appearance depends on the model you purchased.
Satellite U840/U800 Series The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
Satellite U840/U800 Series Soft keys: FN key combinations The FN (function) is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features. Please note that some software may disable or interfere with soft-key operations, and that the soft-key settings are not restored when the computer returns from Sleep Mode. Hot key functions Hot key functions let you enable or disable certain features of the computer.
Satellite U840/U800 Series Special function mode Standard F1F12 mode Function F1 FN + F1 Launches the help file supplied with the software. F2 FN + F2 Decreases the computer's display panel brightness in individual steps. F3 FN + F3 Increases the computer's display panel brightness in individual steps. F4 FN + F4 Changes the active display device. To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
Satellite U840/U800 Series FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number" key. To start the TOSHIBA Accessibility utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Accessibility.
Satellite U840/U800 Series Wireless LAN The Wireless LAN is compatible with other LAN systems based on Direct Sequence Spread Spectrum / Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE802.11 Wireless LAN standard. Frequency Channel Selection of 5GHz for IEEE 802.11a or/and IEEE802.11n Frequency Channel Selection of 2.4GHz for IEEE 802.11b/g or/and IEEE802.
Satellite U840/U800 Series Compatibility IEEE 802.11 Standard for Wireless LANs Wi-Fi (Wireless Fidelity) certified by the WiFi Alliance. The "Wi-Fi CERTIFIED" logo is a certification mark of the Wi-Fi Alliance.
Satellite U840/U800 Series Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2.4GHz band, which is license-free and compatible with radio systems in most countries in the world. Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other.
Satellite U840/U800 Series LAN The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T) or Fast Ethernet LAN (100 megabits per second, 100BASE-TX). This section describes how to connect/disconnect to a LAN. The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature.
Satellite U840/U800 Series 2. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 3-5 Connecting the LAN cable 1 2 1. LAN jack 3. 2. LAN cable Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. Optional devices Optional devices can expand the computer's capabilities and its versatility.
Satellite U840/U800 Series media slot. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury. This Memory media slot supports the following memory media. Secure Digital (SD) Card (SD memory card, SDHC memory card, SDXC memory card, miniSD Card, microSD Card) Memory Stick™ (PRO™) MultiMediaCard (MMC™) Please note that an adaptor is required to use miniSD/microSD Card.
Satellite U840/U800 Series The SD memory card logo is ( ). The SDHC memory card logo is ( The SDXC memory card logo is ( ). TM ). The maximum capacity of SD memory cards is 2GB. The maximum capacity of SDHC memory cards is 32GB. The maximum capacity of SDXC memory cards is 2TB. Card Type Capacities SD 8MB, 16MB, 32MB, 64MB, 128MB, 256MB, 512MB, 1GB, 2GB SDHC 4GB, 8GB, 16GB, 32GB SDXC 64GB - 2TB Memory media format New media cards are formatted according to specific standards.
Satellite U840/U800 Series Set the write-protect switch to the lock position, if you do not want to record data. Memory cards have a limited lifespan, so it is important to backup important data. Do not write to a card if the battery power is low. Low power could affect writing accuracy. Do not remove a card while read/write is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect The memory media cards have a function for protect.
Satellite U840/U800 Series When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied - doing so may cause data to be lost. Removing a memory media The following instructions apply to all types of supported media devices. To remove a memory media, follow the steps as detailed below: 1. 2. 3.
Satellite U840/U800 Series Figure 3-8 Connecting the HDMI out port 2 1 1. HDMI out port 2. HDMI cable Please connect or disconnect an HDMI display device to or from the computer under the following conditions: The computer is turned on. The computer is completely turned off. Do not do so when the computer is in Sleep Mode or Hibernation Mode. When you connect a television or external monitor to the HDMI port, the display output device is set to HDMI.
Satellite U840/U800 Series While communication is being carried out. Select HD Format To select the display mode, follow the steps as detailed below: 1. 2. 3. 4. 5. 6. 7. Click Start and click Control Panel. Click Appearance and Personalization. Click Display. Click Change display settings. Click Advanced settings. Click List All Modes. Select one of the mode at List All Modes.
Satellite U840/U800 Series Universal AC Adaptor If you frequently use your computer at more than one site, it may be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to always carry the adaptor with you. Sound System This section describes some of the audio control functions. Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows.
Satellite U840/U800 Series Starting SmartAudio Application To launch the SmartAudio, click Start -> Control Panel -> Hardware and Sound -> SmartAudio. Opening SmartAudio Help Clicking ? in the top right corner of the SmartAudio window will open the Help file in your selected language, or in English if your selected language is not supported. Video mode Video mode settings are configured via the Screen Resolution dialog.
Satellite U840/U800 Series Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer - check that the HDD and other indicators on the front of the computer are off. Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel.
Satellite U840/U800 Series Chapter 4 Utilities & Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable).
Satellite U840/U800 Series When system needs to be restarted because of Windows update, drivers update or applications installation, please Shut down or Restart accordingly. If not, those changes will not be reflected to the system properly with Hi-Speed Start Mode. When setting password (e.g. user password, HDD password), please enter it using keyboard. When the system is booting in Hi-Speed Start Mode, there are some limitations on the settings at BIOS Setup.
Satellite U840/U800 Series Bluetooth Stack for Windows by Toshiba This software enables communication between the computer and external Bluetooth devices such as printers and mobile phones. Bluetooth functions cannot be used in models that do not have a Bluetooth module installed. TOSHIBA Assist TOSHIBA Assist is a graphical user interface that provides access to specific tools, utilities and applications that make the use and configuration of the computer easier.
Satellite U840/U800 Series TOSHIBA Service Sta- This application allows your computer to tion automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited amount of system information, which will be treated in strict accordance with the rules and regulations as well as applicable data protection law.
Satellite U840/U800 Series TOSHIBA Wireless LAN Indicator TOSHIBA Wireless LAN Indicator utility displays the system's Wireless LAN connection status on the logon screen. You can quickly check the current Wireless LAN connection status before logging into Windows. To change the settings of this utility, click Start -> All Programs -> TOSHIBA -> Network & Connectivity -> Wireless LAN Indicator Settings.
Satellite U840/U800 Series Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. *1 To access the Power Options, click Start -> Control Panel -> System and Security -> Power Options. Hot keys Hot keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program.
Satellite U840/U800 Series Low battery automat- When battery power is exhausted to the point ic Hibernation Mode *1 that computer operation cannot be continued, the system automatically enters Hibernation Mode and shuts itself down. This can be specified in the Power Options.
Satellite U840/U800 Series Sleep and Charge It also displays the remaining battery capacity. Sleep and Charge Your computer can supply USB bus power (DC5V) to the USB port even when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. This function can be used for ports that support the Sleep and Charge function. The port with the icon ( ) has Sleep and Charge function.
Satellite U840/U800 Series Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Starting the TOSHIBA Sleep Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Sleep Utility. Enabling Sleep and Charge This utility can be used to enable and disable the Sleep and Charge function.
Satellite U840/U800 Series TOSHIBA Face Recognition does not guarantee the correct identification of a user. Changes to the likeness of a registrant, such as hair style changes, wearing a cap, or wearing glasses may effect the recognition rates when such changes occur after the registrant had registered. TOSHIBA Face Recognition may incorrectly recognize faces that are similar to a registrant. For high security purposes, TOSHIBA Face Recognition is not a suitable substitute for Windows passwords.
Satellite U840/U800 Series 2. The Management screen is displayed for a logged-in user whose face has already been registered. Click Run as administrator in lower left of the Management screen, and then click the Register button. The Registration screen is displayed. If you wish to practice, click on the Next button in the Registration screen. 3. 4. 5. 6. If you do not wish to practice, click on the Skip button in the Registration screen. Click the Next button to start the guide.
Satellite U840/U800 Series 2. 3. Select a user which is displayed in the Management screen. Click the Delete button. "You are about to delete the user data. Would you like to continue?" will be displayed on the screen. If you do not want the data to be deleted, click the No button and you will then be returned to the Management screen. Clicking on the Yes button will remove the selected user from the Management screen.
Satellite U840/U800 Series 7. 8. Verification will be performed. If the authentication is successful, the image data taken in step 6 will be faded in and placed over one another. If an error occurs during authentication, you will be returned to the Select Tiles screen. The Windows Welcome screen will be displayed, and will be logged in automatically to Windows.
Satellite U840/U800 Series 1. Turn on the power as described in Chapter 1, Getting Started. The following message will appear in the screen: Enter Password [ ] At this point, the hotkeys do not work. They will function after you enter the password. 2. 3. Enter the Password. Press ENTER. If you enter the password incorrectly three times in a row, the computer shuts off. In this case, you must turn the computer back on to retry password entry.
Satellite U840/U800 Series Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays the installed BIOS version, date and EC version. Password This option allows you to set or reset the user password for power on. User Password Lets you register a new password or change/remove an existing password. Not Registered Changes or remove the password (default). Registered Selects the password.
Satellite U840/U800 Series Owner String This blank field is used to display a message when the password field is displayed on startup. If a password is not registered the message will not be shown. Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor. Power On Display This tab allows you to select the display to be used when the computer is started.
Satellite U840/U800 Series If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup. In addition, if you press a key other than one of those listed, or if the selected device is not installed, the system will continue to boot according to the current and available settings in HW Setup.
Satellite U840/U800 Series Wake-up on Keyboard When this feature is enabled, and the computer is in Sleep Mode, you can turn on the system by pressing any key. However, please be aware that this option will only work with the internal keyboard and only when the computer is in Sleep Mode. Enabled Enables the Wake-up on Keyboard function. Disabled Disables the Wake-up on Keyboard function. (Default) USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation.
Satellite U840/U800 Series Built-in LAN This feature enables or disables the Built-in LAN. Enabled Enables Built-in LAN functions. (Default) Disabled Disables Built-in LAN functions. SATA This feature allows you to set conditions for SATA. SATA Interface setting This feature allows you to set SATA interface setting. Performance Let HDD/SSD work with maximum performance. (Default) Battery life Let HDD/SSD work with battery life mode. If this setting is selected, this caused performance down.
Satellite U840/U800 Series Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD. The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA's standard limited warranty terms and limitations apply.
Satellite U840/U800 Series System Recovery Options The System Recovery Options feature is installed on the hard disk when shipped from the factory. The System Recovery Options menu includes tools to repair startup problems, run diagnostics or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the onscreen menu. 1. 2. 3.
Satellite U840/U800 Series You can use disc media when you connected the external Optical Disc Drive. A recovery image of the software on your computer is stored on the Hard Disk Drive, and can be copied to either disc media or USB Flash Memory by using the following steps: 1. Select either blank disc or USB Flash Memory. The application will allow you to choose from a variety of different media onto which the recovery image can be copied including disc media and USB Flash Memory.
Satellite U840/U800 Series 2. 3. 4. 5. Turn off the computer's power. While holding down F12 key on the keyboard, turn on your computer when the TOSHIBA Leading Innovation >>> logo screen appears, release the F12 key. Use the up and down cursor key to select the appropriate option from the menu according to your actual recovery media. Please refer to the Boot Setting section for further information. A menu will be displayed from which you should follow the on-screen instructions.
Satellite U840/U800 Series You can not use System Recovery Options if restoring the pre-installed software without System Recovery Options. When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. 1. 2. 3. User's Manual Turn off your computer. While holding down 0 (zero) key on the keyboard, turn on your computer. A menu will be displayed from which you should follow the on-screen instructions.
Satellite U840/U800 Series Chapter 5 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging batteries, tips for saving battery power, and information on the different power-up modes.
Satellite U840/U800 Series Monitoring of power condition As shown in the below table, the DC IN/Battery and Power indicators on the system indicator panel alert you to the computer’s operating capability and battery charge status. DC IN/Battery indicator Check the DC IN/Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected.
Satellite U840/U800 Series Battery This section explains battery types, use, recharging methods and handling. Battery types The computer has different types of batteries. Battery pack When the AC adaptor is not connected, the computer's main power source is this lithium ion battery pack, also referred to in this manual as the main battery.
Satellite U840/U800 Series Charging the batteries When the power in the battery pack becomes low, the DC IN/Battery indicator will flash amber to indicate that only a few minutes of battery power remain. If you continue to use the computer while the DC IN/Battery indicator flashes, the computer will enable Hibernation Mode so that you do not lose any data, and automatically turn itself off. You must recharge a battery pack when it becomes discharged.
Satellite U840/U800 Series The battery has completely discharged and been left in the computer for a long time. In such cases you should follow the steps as detailed below: 1. 2. 3. Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. Charge the battery until the DC IN/Battery indicator glows white.
Satellite U840/U800 Series Whether you enable Sleep Mode, which can conserve battery power if you are frequently turning the computer off and on. Where you store your programs and data. Whether you close the display panel when you are not using the keyboard - closing the display saves power. The environmental temperature - operating time decreases at low temperatures. Whether you enable Sleep and Charge function.
Satellite U840/U800 Series Power-up modes The computer has three different power-up modes as follows: Shut Down Mode: The computer will shut down without saving data in view of this you must always save your work before you turn the computer off. Hibernation Mode: Data in memory will be saved to the Hard Disk Drive. Sleep Mode: Data will be maintained in the computer's memory. Please refer to the sections Turning on the power and Turning off the power in Chapter 1, Getting Started for further information.
Satellite U840/U800 Series Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Satellite U840/U800 Series Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support.
Satellite U840/U800 Series Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals.
Satellite U840/U800 Series the indicator is glowing, the computer is connected to a live external power source. Hardware and system checklist This section discusses problems caused by your computer’s hardware or attached peripherals.
Satellite U840/U800 Series Problem Procedure AC adaptor doesn’t power the computer Check the connections to make sure that the power cord/adaptor is firmly connected to the computer and a working power outlet. Check the condition of the cord and terminals. If the cord is frayed or damaged it should be replaced, while if the terminals are soiled, they should be cleaned with a clean cotton cloth. If the AC adaptor still does not power the computer, you should contact TOSHIBA Support.
Satellite U840/U800 Series Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost. The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps: 1. 2. 3. 4. 5. 6. Turn on the computer. Press the F2 key when the TOSHIBA Leading Innovation >>> logo screen appears - the BIOS setup application will load. Set the date in the System Date field. Set the time in the System Time field.
Satellite U840/U800 Series Problem Procedure Markings appear on the computer's display panel. These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner.
Satellite U840/U800 Series Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your memory media card for further information. You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it is not write protected.
Satellite U840/U800 Series Problem Procedure The on-screen pointer moves too fast or too slow In this instance, you should initially try changing the speed setting within the Mouse Control utility. 1. 2. 3. To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse. Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click OK. If you are still unable to resolve the problem, contact TOSHIBA Support.
Satellite U840/U800 Series Problem Procedure The on-screen pointer moves too fast or too slow In this instance, you should initially try changing the speed setting within the Mouse Control utility. 1. 2. 3. The on-screen pointer moves erratically To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse. Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click OK.
Satellite U840/U800 Series Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Select the "Enable Sleep and Charge" check box in the TOSHIBA Sleep utility to enable this function. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons. When this happens, disconnect an external device if some external devices are connected.
Satellite U840/U800 Series Problem Procedure The "USB Wakeup function" does not work. When Sleep and Charge function is enabled, the "USB WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use an USB port that does not have the USB Sleep and Charge function or change to disable Sleep and Charge function. Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device.
Satellite U840/U800 Series Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor. Press the hot key in order to change the display priority and ensure that it is not set for the internal display only.
Satellite U840/U800 Series Problem Procedure Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off. If problems persist, consult your LAN administrator. Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 3, Operating Basics.
Satellite U840/U800 Series Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.
Satellite U840/U800 Series Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size 342 (w) x 232 (d) x 19.9 (h) millimeters (not including parts that extend beyond the main body).
Satellite U840/U800 Series Appendix B AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Certification agencies China: CQC U.S. and Canada: UL listed and CSA certified No.
Satellite U840/U800 Series 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China.
Satellite U840/U800 Series Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis.
Satellite U840/U800 Series conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing.
Satellite U840/U800 Series achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After going through many charge and discharge cycles, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is a normal phenomenon for all batteries.
Satellite U840/U800 Series Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media.
Satellite U840/U800 Series Appendix D Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/ n), as defined and approved by the Institute of Electrical and Electronics Engineers.
Satellite U840/U800 Series In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless products however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.
Satellite U840/U800 Series Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Alesund. Russian Federation: - Only for indoor applications.
Satellite U840/U800 Series Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, closed industrial and warehouse areas, and on board aircraft. 1. 2.
Satellite U840/U800 Series designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. Caution: Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits. Nevertheless, the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized.
Satellite U840/U800 Series Using this equipment in Japan In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1.
Satellite U840/U800 Series 4. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan.
Satellite U840/U800 Series An ad-hoc mode is not available in 802.11n mode. Available channel of Peer-to-peer connection by ad-hoc mode is Ch1Ch11. Connection with an access point by the Infrastructure mode is Ch1Ch13. As of Jan.
Satellite U840/U800 Series Do not use this equipment in the countries/regions which are not listed in the table below. An ad-hoc mode is not available in 802.11n mode. Available channel of Peer-to-peer connection by ad-hoc mode is Ch1Ch11. Connection with an access point by the Infrastructure mode is Ch1Ch13. As of Jan.
Satellite U840/U800 Series South Korea Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey Ukraine UAE United Kingdom United States Uruguay Venezuela Vietnam Approved Countries/Regions for the Atheros AR5B225 802.11b/g/n Wireless LAN and Bluetooth This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below. An ad-hoc mode is not available in 802.11n mode.
Satellite U840/U800 Series User's Manual Saudi Arabia Serbia Slovak Republic Slovenia South Africa South Korea Spain Sweden Switzerland Taiwan Thailand Turkey Ukraine UAE United Kingdom United States Uruguay Venezuela Vietnam D-11
Satellite U840/U800 Series Index A opening 1-4 screen 2-6 AC adaptor additional 3-17 connecting 1-2 DC IN 19V jack 2-2 Display controller 2-10 Documentation list 1-1 Dual Pointing Device Touch Pad 6-8 B Battery extending life 5-6 monitoring capacity 5-5 real time clock 2-9, 5-3 save mode 4-6 types 5-3 Bluetooth Bluetooth Stack for Windows by Toshiba 4-3 problems 6-14 Boot Priority 4-16 C E Equipment checklist 1-1 External monitor problems 6-13 F Function keys 3-2 G Graphics controller 2-10 Cleaning
Satellite U840/U800 Series accessing 4-14 Boot 4-16 display 4-16 general 4-14 keyboard 4-18 LAN 4-18 SATA 4-19 USB 4-18 window 4-14 K Keyboard FN Sticky key 3-5 Function keys F1...
Satellite U840/U800 Series R Video RAM 2-9 Recovery hard disk drive 4-23 W Recovery Media 4-22 Web Camera 2-6 Restarting the computer 1-9 Wireless communication 3-5 S Wireless LAN problems 6-14 SD/SDHC/SDXC Card formatting 3-12 note 3-11 Security lock 3-16 Sleep Mode setting 1-7 System automatic 4-6 Sound system problems 6-12 T TOSHIBA Assist 4-3 TOSHIBA ConfigFree 4-3 TOSHIBA HDD/SSD Alert Utility 4-3 TOSHIBA PC Diagnostic Tool 4-1 U USB device problems 6-10 V Video mode 3-18 User's Manual In
Satellite U840/U800 Series Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference.
Satellite U840/U800 Series LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PC: personal computer PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock S/P DIF: Sony/Philips Digital Interface Format SD: Secure Digital SDHC: Secure Digital High Capacity SDRAM: synchronous dynamic random access memory SLI: Scalable Link Int
