User's Manual U840W
Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice .......................................................................... 1-7 OpenSSL Toolkit License Issues ......................................................... 1-7 ENERGY STAR® Program ..........................................
Computer Handling ............................................................................. 4-24 Heat dispersal ...................................................................................... 4-25 Chapter 5 Utilities and Advanced Usage Utilities and Applications ...................................................................... 5-1 Special features ..................................................................................... 5-4 TOSHIBA Password utility ..............................
User's Manual iv
Chapter 1 TOSHIBA Legal, Regulatory and Safety This chapter states the Legal, regulatory and safety information applicable to TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. SRS and SRS logo are trademarks or registered trademarks of SRS Labs, Inc. SRS technology is incorporated under license from SRS Labs, Inc. TouchPad is a trademark of Synaptics, Inc. Wi-Fi is a registered trademark of the Wi-Fi Alliance.
Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB 2.0 and 3.0) ports, HDMI port and microphone jack.
This product and the original options are designed to observe the related EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
VCCI Class B Information この装置は、クラスＢ情報技術装置です。この装置は、家庭環境で使 用することを目的としていますが、この装置がラジオやテレビジョン 受信機に近接して使用されると、受信障害を引き起こすことがあります。 取扱説明書に従って正しい取り扱いをしてください。 ＶＣＣＩ－Ｂ Canadian regulatory information (Canada only) This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications.
Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006/66/ EC), then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust bin symbol.
Battery is a consumption product, since the battery time depends on the usage of your computer. If the battery can not be charged at all, then it is a defect or failure. The changes in battery time is not a defect or failure. Following information is only for India: The use of this symbol indicates that this product may not be treated as household waste.
-----------------------/*===================================================== Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. 2. 3. 4. 5. 6. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
---------------------------------/* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code.
USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e.
Disposing of the computer and the computer's batteries Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the batteries. General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.
Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress. Heat injury Avoid prolonged physical contact with the computer.
Information for Wireless Devices Wireless LAN Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/ n), as defined and approved by the Institute of Electrical and Electronics Engineers. The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi Alliance®.
Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless products however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.
Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Alesund. Russian Federation: - Only for indoor applications.
Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: - For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Federation: Limited e.i.r.p 100mW. Permitted to use only for indoor applications, closed industrial and warehouse areas, and on board aircraft. 1. 2.
designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. Caution: Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits. Nevertheless, the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized.
Using this equipment in Japan In Japan, the frequency bandwidth of 2,400MHz to 2,483.5MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1.
4. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan.
Radio approvals for wireless devices Approved Countries/Regions for Wireless Devices This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below. As of Aug.
use of complex modeling software, such as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure (high altitude >1,000 meters or >3,280 feet above sea level) use of computer at temperatures outside the range of 5°C to 30°C (41°F to 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - please refer to your computer documentation
This is correct because the operating system usually displays the available memory instead of the physical memory (RAM) built into the computer. Various system components (like the video adapter’s GPU and PCI devices like Wireless LAN, etc.) require their own memory space. Since a 32-bit operating system cannot address more than 4 GB of memory, these system resources overlap the physical memory. It is a technical limitation that the overlapped memory is not available to the operating system.
Graphics Processing Unit (GPU) Graphics processing unit (GPU) performance may vary depending on product model, design configuration, applications, power management settings and features utilized. GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode. Total Available Graphics Memory is the total of, as applicable, Dedicated Video Memory, System Video Memory and Shared System Memory.
Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left click the mouse twice. Tap the touch screen twice (only for touch screen models). Drag and drop Click to select the item(s) you want to move, leave your finger on the items after the second click and then move to their new destination.
Use a virus-check program and make sure it is updated regularly. Never format storage media without checking its content - formatting destroys all stored data. It is a good idea to periodically back up the internal Hard Disk Drive or other main storage device to external media. General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss.
When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched. As a general safety precaution, avoid touching any metal parts.
2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the right of the computer. Figure 2-3 Connecting the DC output plug to the computer 2 1 1. DC IN 19V jack 3. 2. DC output plug Plug the power cord into a live wall outlet - the DC IN/Battery indicator on the front of the computer should glow. Opening the display The display panel can be opened to a wide range of angles for optimal viewing.
Do not close the display panel with pens or any other objects left in between the display panel and the keyboard. When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status.
When it is displayed, be sure to read the License Terms carefully. Getting to know the Start screen The Windows 8 Start screen provides you a new and easy way to access your favorite things, such as apps, websites and contacts. By pointing the mouse pointer to the lower-right (or upper-right) corner of your screen, you will find a list of charms with different demands, including basic tasks such as turning off the power and advanced PC settings.
Restarting the computer Certain conditions require that you reset the computer, for example if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: In the Settings charm, click Power and then select Restart. Press CTRL, ALT and DEL simultaneously (once) to display the menu window, and then select Restart by clicking the power icon ( ) in the lower-right corner.
To restore the operation of the computer from Sleep Mode, press and hold the power button or any key on the keyboard for a short amount of time. Please note that keyboard keys can only be used if the Wakeup on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
Hibernation Mode The Hibernation Mode feature saves the contents of memory to the Hard Disk Drive when the computer is turned off so that, the next time it is turned on, the previous state is restored. Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer. Save your data. While entering Hibernation Mode, the computer saves the contents of memory to the Hard Disk Drive. However, for safety sake, it is best to save your data manually.
Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid. In order to define these settings, you can follow the steps as described below: 1. 2. 3. Click Power Options and then click Choose what the power button does or Choose what closing the lid does. Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid. Click the Save changes button.
Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section. Please handle your computer carefully to avoid scratching or damaging the surface.
Power indicator The Power indicator normally glows white when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will blink amber - approximately two seconds on, two seconds off. Wireless communication indicator The Wireless communication indicator glows amber when the Bluetooth, Wireless LAN or Wireless WAN functions are turned on. Only some models are equipped with Bluetooth and Wireless LAN functions. Some models are equipped with a Wireless WAN module.
LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T) or Fast Ethernet LAN (100 megabits per second, 100BASE-TX). Refer to Operating Basics, for details. Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. Universal Serial Bus (USB 3.0) ports Two Universal Serial Bus ports, which comply to the USB 3.0 standard, are provided on the right side of the computer. The USB 3.
Microphone jack A 3.5 mm mini microphone jack enables connection of a three-conductor mini jack for stereo microphone input. The jack with the icon ( ) has Sleep and Music function. The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external microphone and headphones to be connected via the appropriate jacks. Universal Serial Bus (USB 3.0) port One Universal Serial Bus port, which complies to the USB 3.
Figure 3-4 The underside of the computer 1 2 1. Force Shut down hole 2. Cooling vents Force Shut down hole Insert a slender object such as a needle into this hole to force shut down the computer when the system is hung up. Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents.
Figure 3-5 The front of the computer with the display panel open 1 2 3 4 8 5 9 7 6 8 12 11 10 7 1. Wireless communication antennas (not shown)* 2. Microphone 3. Web Camera LED 4. Web Camera 5. Display screen 6. Power button 7. Stereo speakers 8. Display hinges 9. Keyboard 10. Touch Pad 11. Touch Pad control buttons 12. LCD Sensor switch (not shown) * Provided with some models. Product appearance depends on the model you purchased.
Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool. Enables the transmission of video and use of video chat via the internet using specialized applications. Do not point the web camera directly at the sun. Do not touch or press strongly on the web camera lens. Doing so may reduce image quality.
Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on-screen pointer. To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
Hard Disk Drive or Solid State Drive The size of the hard disk drive varies depending on the model. To check which type of HDD/SSD is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool. Please note that part of the hard disk's overall capacity is reserved as administration space. In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD unless otherwise stated.
Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time. Therefore, software written for a given video mode will run on any computer that supports that mode.
With the Intel® Rapid Start Technology, the Windows can rapidly resume from Hibernation Mode and battery life will be longer than when in Sleep Mode. Intel® Rapid Start Technology is enabled at factory default. The computer will switch to Hibernation Mode after two hours of Sleep Mode. You can use BIOS Setup to enable/disable the function and change the specified time setting from Sleep Mode to Hibernation Mode. 1. 2. 3. 4.
The LED in the table below refers to the DC IN/Battery indicator.
White Indicates the AC adaptor is connected and the battery is fully charged. No light Under any other conditions, the indicator does not light. If the battery pack becomes too hot while it is being charged, the charge will stop and the DC IN/Battery indicator will go out. When the battery pack's temperature falls to a normal range, charging will resume - this process will occur regardless of whether the computer's power is on or off.
Conditions Altitude (from sea level) Operating -60 to 3,000 meters Non-operating -60 to 10,000 meters maximum Power Requirements AC adaptor 100-240V AC 50 or 60 Hz (cycles per second) Computer 19V DC AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.
Germany: VDE United Kingdom: BSI In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.
Chapter 4 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer.
Function Key The function keys (F1~F12) are the twelve keys at the top of your keyboard. The FN key is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features. Please note that some software may disable or interfere with soft-key operations, and that the soft-key settings are not restored when the computer returns from Sleep Mode.
Special function mode Standard F1F12 mode Function F12 FN + F12 Turns the Airplane mode on or off. FN + 1 FN + 1 Reduces the icon size on the desktop or the font sizes within one of the supported application windows. FN + 2 FN + 2 Enlarges the icon size on the desktop or the font sizes within one of the supported application windows. FN + Space FN + Space Changes the display resolution. FN + FN + Turns the keyboard backlight on or off. This function is supported with some models.
TOSHIBA VIDEO PLAYER Please be aware of the following limitations when you use the TOSHIBA VIDEO PLAYER: Notes on use This software can only be used on Windows 8. TOSHIBA VIDEO PLAYER software is supported for playback of DVD and video file (via an optional external optical disc drive). Frame dropping, audio skipping or out of sync audio and video may occur during playback of some video titles. Close all other applications when using the TOSHIBA VIDEO PLAYER.
Carry out the installation/uninstallation of the TOSHIBA VIDEO PLAYER under a user account with administrator rights. Do not change Windows Users while TOSHIBA VIDEO PLAYER is running. For some DVD or video files, using the control window to change the audio track will also change the subtitle track. This software can only playback MPEG2, MP4 and WTV files created by the preinstalled applications on the same computer. Playback may not function properly if you use the files other than these types.
Open TOSHIBA VIDEO PLAYER Manual TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and click the Help button. 3D Playback on an External 3D Device 3D playback on an external 3D device feature is only provided with some models. Effect of 3D can be shown only on an external 3D devices connected via an HDMI output.
The 2Dto3D conversion function uses TOSHIBA's original algorithm to apply a 3D effect to your own 2D videos. However, note that this function does not provide the same video content as a video originally provided in 3D, and does not create a new video in the 3D format but only plays 2D videos in a 3D like mode. The 2Dto3D conversion function is meant for the enjoyment of your own 2D home video and other 2D contents you created, in 3D according to your personal preferences.
Please consider if it is suitable or a need for time limit before allowing your child to watch a 3D content. Depending on the lighting condition of your room, you may experience some flickerings when you have the 3D glasses on. Upconvert and 3D Playback functions cannot be used at the same time. Switching to 3D playback while upconvert is running will cause the upconvert function to switch off automatically. Depending on the video content, it might not be able to playback in 3D.
Frequency Channel Selection of 2.4GHz for IEEE 802.11b/g or/and IEEE802.
Media Access Protocol CSMA/CA (Collision Avoidance) with Acknowledgment (ACK) Radio Characteristics Radio Characteristics of Wireless LAN module may vary according to: Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.
Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other. Security Two advanced security mechanisms ensure a high level of security: Authentication prevents access to critical data and makes it impossible to falsify the origin of a message. Encryption prevents eavesdropping and maintains link privacy.
Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system may hang up. Do not connect any other cable to the LAN jack except the LAN cable. Otherwise, malfunctions or damage may occur. Do not connect any power supplying device to the LAN cable that is connected to the LAN jack. Otherwise, malfunctions or damage may occur. 1. 2.
You can change the Real Time Clock settings in the BIOS setup utility. Please refer to Troubleshooting for further information. The RTC battery does not charge while the computer is turned off even if the AC adaptor is attached. Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions.
Battery type Power off Power on Battery pack about 4.0 hours about 4.5 hours about 24 hours about 24 hours (54Wh, 4 cell) RTC battery Please be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer - if you make heavy use of external devices for example, the battery might scarcely charge at all during operation.
You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. This is because the computer needs this time to check the battery's remaining capacity and then calculate the remaining operating time, based on this together with the current power consumption. Please be aware that the actual remaining operating time may differ slightly from the calculated time. With repeated discharges and recharges, the battery's capacity will gradually decrease.
Battery type Sleep Mode Shut Down Mode Battery pack 3.6 days 65 days about 30 days about 30 days (54Wh, 4cell) RTC battery Extending battery life To maximize the life of your battery packs: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps as detailed below. 1. Turn off the computer's power. 2.
Please note that an adaptor is required to use miniSD/microSD Card. Please note that not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions.
Card Type Capacities SD 8MB, 16MB, 32MB, 64MB, 128MB, 256MB, 512MB, 1GB, 2GB SDHC 4GB, 8GB, 16GB, 32GB SDXC 64GB Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards.
About the write-protect The memory media cards have a function for protect. SD Card (SD memory card, SDHC memory card and SDXC memory card) Set the write-protect switch to the lock position, if you do not want to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: 1. 2. 3. Turn the memory media so that the contacts (metal areas) are face down.
2. 3. Point to memory media and click the left Touch Pad control button. Grasp the media and remove it. Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer could become unstable or data in the memory media could be lost. Do not remove only the miniSD/microSD Card while leaving the adaptor in the Memory media slot. HDMI Device An HDMI display device can be connected to the HDMI out port on the computer.
When you change the display output device by function key, the playback device may not switch automatically. In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device which you want to switch to. 3. To use the internal speakers on your computer, select Speakers.
to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect a security cable to the computer, follow the steps as detailed below: 1. 2. Turn the computer so its right side faces you. Align the security cable with the lock slot and secure it in place. Figure 4-9 Security lock 2 1 1. Security lock slot 2.
Microphone Level Follow the steps below to change the microphone recording level. 1. 2. 3. Right click on the speaker icon on the Taskbar, and select Recording devices from the sub menu. Select Microphone, and click Properties. On the Levels tab move the Microphone slider to increase or decrease the microphone volume level. If you feel the microphone volume level is inadequate, move the Microphone Boost slider to a higher level.
Power Management The audio controller in your computer can be turned off when the audio function is not used. To adjust the configuration of audio power management, click the Power Management button . When audio power management is enabled, the circle button at the upper left of the Power Management is blue and convex. When audio power management is disabled, the button is black and concave.
You can clean the display screen by spraying a small amount of glass cleaner onto a soft, clean cloth and then wiping the screen gently with the cloth. Never spray cleaner directly onto the computer or let liquid run into any part of it. Never use harsh or caustic chemical products to clean the computer. Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation.
If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance all unsaved data in memory will be lost.
Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable).
TOSHIBA VIDEO PLAYER This software is provided for playback of DVD Video. To access this utility, click Desktop -> Desktop Assist -> Media & Entertainment -> TOSHIBA VIDEO PLAYER. For details on how to use TOSHIBA VIDEO PLAYER, see the help file. TOSHIBA eco Utility This computer is equipped with "eco mode". This mode slightly lowers performance of some devices to reduce electric power consumption. You can realize measurable power savings by using it continuously.
TOSHIBA Service Station This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited amount of system information, which will be treated in strict accordance with the rules and regulations as well as applicable data protection law.
Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. *1 To access the Power Options, click Desktop -> Desktop Assist -> Control Panel -> System and Security -> Power Options. Function keys Function keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program.
Low battery When battery power is exhausted to the point automatic Hibernation that computer operation cannot be continued, the system automatically enters Hibernation Mode Mode *1 and shuts itself down. This can be specified in the Power Options. Heat dispersal *1 To protect against overheating, the processor has an internal temperature sensor so that, if the computer's internal temperature rises to a certain level, the cooling fan is turned on or the processing speed is lowered.
User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, etc. Set (button) Click this button to register a password. After a password is set, you will be prompted to enter it when you start the computer. After you set the password, a dialog box will be displayed asking whether you want to save it to a floppy diskette or other media. If you forget the password, you can open the password file on another computer.
If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of any data, any loss of use or access to your HDD, or for any other losses to you or any other person or organization that result from the loss of access to your HDD. If you can’t accept this risk, don’t register the HDD User Password. When saving the HDD User Password shut down or restart the computer.
LAN, Task Scheduler, etc) may not work. You must turn the computer back on to retry password entry. TOSHIBA System Settings This section explains how to use the TOSHIBA System Settings to configure your computer, and provides information on settings for various functions. The settings or options explained here may vary depending on the model you purchased. After you changed the settings, a dialog box may appear to prompt you that the changes will take effect after the computer is restarted.
Sleep and Charge & Sleep and Music This tab allows you to set advanced features when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. It also displays the remaining battery capacity. Sleep and Charge Your computer can supply USB bus power (DC5V) to the USB port even when the computer is turned OFF. This function can be used for ports that support the Sleep and Charge function. The port with the icon ( ) has Sleep and Charge function.
When Sleep and Charge function is enabled, the USB Wakeup function does not work for compatible ports. In that case, if there is a USB port that does not have the Sleep and Charge function, attach the mouse or keyboard to it. If all USB ports have the Sleep and Charge function, change to disable Sleep and Charge function. The USB Wakeup function will now work, but the Sleep and Charge function will be disabled. Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports.
The volume adjustment and mute setting might be different between Windows mode and Sleep and Music mode. Before connecting the audio device to the computer, turn down the volume of the audio device. Sound quality may also be different. Use the Sleep and Music function with the display open. Move the slider to enable or disable this function. Function under Battery Mode This utility can be used to enable/disable Sleep and Charge or Sleep and Music under battery mode.
Boot Priority Options This option allows you to set the priority for booting the computer. Click the Up and Down buttons to adjust the priority. To change the boot drive, follow the steps below. 1. 2. Hold down F12 and boot the computer. Release the F12 key one second after the computer is power on. Use the up and down cursor keys to select the boot device you want and press ENTER. If your computer does not load the Boot menu, please refer to the Troubleshooting section.
Function Keys Mode This feature allows you to configure the Function Keys Mode. Please refer to the Function Key section for more information about function key. Special function mode Press the function key by itself to use special functions. Hold FN first to use standard F1-F12 functions. Standard F1-F12 mode Press the function key by itself to use standard F1-F12 functions. Hold FN first to use special functions.
Battery life Let HDD/SSD work with battery life mode. If this setting is selected, this caused performance down. LAN Wake-up on LAN This feature lets the computer's power be turned on from shutdown when it receives a wake-up packet (Magic packet) from the LAN. The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature.
It is recommended that the AC adaptor be connected while TOSHIBA Media Player is running. Power saving features may interfere with smooth playback. When TOSHIBA Media Player is used with a battery power, set the Power Options to "Balance". The screen saver is disabled while TOSHIBA Media Player is playing a video file or slideshows of photos. The computer will not enter Sleep, Hibernation and shut-down mode automatically, while TOSHIBA Media Player is running.
numbers, and will track specific activities related to the computer and their usage. The collected information includes device operation time and number of actuations or status changes (i.e.: number of power button and FN key combination uses, AC adaptor, battery, LCD, fan, HDD, sound volume, wireless communication functionalities and USB information), date of initial system use, and also computer and device usage (i.e.
the program is enabled, the TOSHIBA PC Health Monitor screen is displayed, and the program will begin monitoring system functions and collecting information. A message will be displayed if any changes which may interfere with the operation of the program are detected. Follow the instructions displayed on screen in the message. System Recovery There is a hidden partition allocated on the Hard Disk Drive for the System Recovery Options in the event of a problem.
A recovery image of the software on your computer is stored on the Hard Disk Drive, and can be copied to either disc media or USB Flash Memory by using the following steps: 1. Select either blank disc or USB Flash Memory. The application will allow you to choose from a variety of different media onto which the recovery image can be copied including disc media and USB Flash Memory. Please note that some of the disc media may not be compatible with the optical disc drive connected to your computer.
Please make sure to use the default Boot Mode option in the BIOS setup utility before restoring. To start BIOS Setup, press and hold the F2 key, and then turn on the computer. Release the F2 key one second after the computer is power on. If your computer does not load the Recovery options, please refer to the Troubleshooting section. In the BIOS setup screen, select Advanced -> System Configuration -> Boot Mode -> UEFI Boot (Default).
If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem.
* Please note that this service is not free-of-charge. 1. 2. User's Manual Visit https://backupmedia.toshiba.eu on the Internet. Follow the on-screen instructions. You will receive your Recovery Discs within two weeks after placing your order.
Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals.
The computer will not load advanced options during startup By holding down one of the following keys during startup, your computer will load advanced options as shown below. Key Advanced option F2 BIOS utility F12 Boot menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, follow the steps below: 1. 2. 3. In the Settings charm, click Power and then select Restart.
Problem Procedure Computer shuts down automatically. Leave the computer off until it reaches room temperature. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator. Please refer to the Monitoring of power condition section for further information.
Problem Procedure Battery doesn’t If the battery is completely discharged, it will not charge when the AC begin charging immediately, in these instances you adaptor is attached should wait a few minutes before trying again. If the battery still does not charge, you should check that the power outlet the AC adaptor is connected to its supplying power - this can be tested by plugging another appliance into it.
Real Time Clock Problem Procedure The BIOS setting and system date/ time are lost. The charge in the Real Time Clock (RTC) battery has run out - you will need to set the date and time in the BIOS setup application by using the following steps: 1. 2. 3. 4. 5. Press and hold the F2 key, and then turn on the computer. Release the F2 key one second after the computer is power on. Set the date in the System Date field. Set the time in the System Time field.
Problem Procedure Markings appear on the computer's display panel. These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed. You should try to remove the marks by gently wiping the display panel with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner. In this latter instance you should always follow the instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it.
Problem Procedure You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it is not write protected. You cannot read a file Check to ensure the required file is actually on the memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the USB mouse section, and the documentation supplied with your mouse.
Problem Procedure The on-screen pointer moves too fast or too slow In this instance, you should initially try changing the speed setting within the Mouse Control utility. 1. 2. 3. To access this utility, click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse. Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click OK. If you are still unable to resolve the problem, contact TOSHIBA Support.
Problem Procedure The on-screen pointer moves too fast or too slow In this instance, you should initially try changing the speed setting within the Mouse Control utility. 1. 2. 3. The on-screen pointer moves erratically To access this utility, click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse. Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click OK.
Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Enable the Sleep and Charge function in the TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons. When this happens, disconnect an external device if some external devices are connected. After that, turn the power of the computer ON/OFF to restore the function.
Problem Procedure The "USB Wakeup function" does not work. When Sleep and Charge function is enabled, the "USB WakeUp" function does not work for ports that support the Sleep and Charge function. In that case, use an USB port that does not have the USB Sleep and Charge function or change to disable Sleep and Charge function. Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device.
Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor. Press the function key in order to change the display priority and ensure that it is not set for the internal display only. Check to see if the external monitor is connected.
Problem Procedure Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off. If problems persist, consult your LAN administrator. Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Operating Basics. Problem Procedure Cannot access Wireless LAN Make sure the computer's Wireless communication function is on.
Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.
Index A Display controller 3-10 AC adaptor additional 4-22 connecting 2-3 DC IN 19V jack 3-4 B Documentation list 2-1 Dual Pointing Device Touch Pad 6-9 E Battery extending life 4-16 monitoring capacity 4-14 real time clock 3-9, 4-12 save mode 5-4 types 4-12 Equipment checklist 2-1 External monitor problems 6-14 F Bluetooth problems 6-15 Function Key 4-2 Function keys 5-4 Boot Priority 5-12 C Hard Disk Drive 3-9 Cleaning the computer 4-24 Cooling vents 3-5 D Hard disk drive automatic power off
window 5-8 Power conditions 3-11 Hibernation Mode 2-10 panel on/off 5-4 Shut Down mode 2-7 Sleep Mode 2-8 turning off 2-7 turning on 2-6 K Keyboard Function keys F1...
note 4-17 Security lock 4-21 Sleep Mode setting 2-8 System automatic 5-4 Sound system problems 6-13 T TOSHIBA Desktop Assist 5-1 TOSHIBA PC Diagnostic Tool 5-1 U USB device problems 6-11 V Video mode 4-24 Video RAM 3-9 W Web Camera 3-7 Wireless communication 4-8 Wireless LAN problems 6-15 User's Manual Index-3
