Telecommunication Systems Division Digital Business Telephone Systems Digital Telephone User Guide (includes LCD, Add-on Module, and Direct Station Selection Console) May 1999
Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document. Further, Toshiba America Information Systems, Inc.
Contents Introduction Organization ....................................................................................................................................... viii How to Use This Guide ...................................................................................................................... viii Conventions ......................................................................................................................................... ix Related Documents ..................
Contents Chapter 2 – Features Account Code Calls ..............................................................................................................................17 Forced Account Codes (Verified/Non-Verified) ...........................................................................17 Voluntary Account Codes (Verified/Non-Verified) ......................................................................17 Alarm Reset .............................................................................
Contents Chapter 2 – Features Door Phone(s) .......................................................................................................................................42 DTMF Tone Dialing with * and # ........................................................................................................44 Emergency Ringdown/Hotline Service ................................................................................................45 Group Listening .........................................
Contents Chapter 3 – LCD Operation [DN] Button ...................................................................................................................................69 CO Buttons .....................................................................................................................................70 Supervision .....................................................................................................................................72 Voice Mail Integration ............
Contents Chapter 4 – Add-on Module/DSS Console Chapter 4 – Add-on Module/DSS Console DADM ................................................................................................................................................101 DSS Console .......................................................................................................................................103 [DSS] Button .............................................................................................................
vi Strata DK Digital Telephone 5/99
Introduction This guide describes how to use the 2000-series digital telephones for Strata DK systems. Models covered in this user guide include digital telephones equipped with a Liquid Crystal Display (LCD) and/or speakerphone. Also discussed are Digital Add-on Modules (DADMs) and the Direct Station Selection (DSS) Console. The Strata DK systems which support this equipment are: ♦ DK14 ♦ DK16e/16 ♦ DK40i/40 ♦ DK424/DK280 (Release 3.
Introduction Organization Organization ♦ Chapter 1—The Grand Tour provides an overview of the equipment, buttons, Light Emitting Diodes (LEDs), and LCDs. ♦ Chapter 2—Features describes the available digital telephone features in alphabetical order. Detailed instructions on using each feature are covered. ♦ Chapter 3—LCD Operation includes an explanation of the Control button and Soft Key operations.
Introduction Conventions Conventions The left column gives you single or numbered steps that you need to perform a procedure. Note The right column gives the immediate response to your action. This column also includes additional notes and comments. Elaborates specific items or references other information. Within some tables, General Notes apply to the entire table and numbered Notes apply to specific items. Important! Calls attention to important instructions or information.
Introduction Related Documents Related Documents Refer to the following documents for more information: x ♦ Digital Telephone Quick Reference Guide ♦ PC/Data Interface User Guide ♦ System Administrator Guide Strata DK Digital Telephone 5/99
The Grand Tour 1 This chapter familiarizes you with the controls and indicators located on your digital telephone. Understanding the function of the feature buttons and their associated LEDs will improve your efficiency in using the telephone and will help you take advantage of all of the benefits your telephone offers. Toshiba digital telephones incorporate state-of-the-art telecommunications technology and provide a vast array of calling features.
The Grand Tour ♦ DKT2020-SD (20-button speakerphone model equipped with an LCD, and a speakerphone which enables users to make and receive outside and internal calls without lifting the handset).
The Grand Tour Buttons Buttons There are two sets of buttons, fixed and flexible. The fixed buttons (e.g., 0LF, 0VJ, 5HGLDO, +ROG, &RQI 7UQ, 9RO▲, and 9RO▼) are standard to every Strata DK 2000-series telephone (see Figure 1). The flexible buttons consist of Directory Number (Primary, Secondary, Phantom) and feature buttons. The number of preprogrammed flexible buttons varies by telephone.
The Grand Tour Buttons Table 1 Fixed Button Definitions (Continued) Button +ROG (continued) Definitions If the held party hangs up, the call is released and the CO provides a holdrelease signal. Note If your telephone is programmed for Automatic Hold, existing calls are automatically placed on hold when you answer a call or make another call. (See “Automatic Hold” on Page 22.) A different call can be held on each [DN] or /LQH button on your phone.
The Grand Tour Buttons Table 1 Fixed Button Definitions (Continued) Button 6SNU (Speaker) Definitions ➤ Press to toggle the speaker ON/OFF. The LED indicates the status of the speaker. Notes ♦ 6SNU must be pressed and held down when switching from Handset to Speakerphone mode. ♦ Also selects a line or the internal [PDN] if programmed for auto preference in system programming. Can be used to disconnect on-hook speakerphone calls. ➤ Press to adjust volume levels (see “Volume Controls” on Page 10).
The Grand Tour Buttons If you have an LCD telephone, you can find out the actual Directory Number of a [DN] button by pressing the [DN] you want to display and dialing . The number ( ) displays. Table 2 Directory Button Definitions Button 6 DN = 210 Definitions [PDN] Primary Directory Number Press to answer a call to the Primary Directory Number or to initiate a phone call. The [PDN] is specifically your Extension Number or Intercom Number.
2516 The Grand Tour Buttons Phantom Directory Numbers [PhDNs] 54 58 51 51 50 Secondary Directory Numbers [SDNs] of Station 11 Calls to Station 11 can be originated or answered by Station 10 by pressing the 11-1 or 11-2 button.
The Grand Tour LCD LCD In its idle state, the 32-character LCD feature on your digital telephone gives you an accurate desk clock and calendar combination. When you have an outside call in progress, an elapsed time display gives a constant reminder of the call duration. Alphanumeric messaging capability is also provided (see “Messages, Memos, and Name Display” on Page 87). All display functions occur automatically as call processing proceeds.
The Grand Tour LED Indicators LED Indicators Each line and feature button has a LED next to it which indicates the status of the line or feature associated with the button. Line LEDs light red or green and flash at varying rates to indicate call status (see Table 3).
The Grand Tour On-hook/Off-hook On-hook/Off-hook Some procedures in this user guide instruct you to perform a step while “on-hook” or “offhook.” These terms refer to the position of the handset. “Off-hook” indicates that the handset should be lifted off of the telephone cradle. “On-hook” indicates that the handset should remain in the cradle and should not be lifted. Volume Controls Your telephone has a volume increase and decrease button for controlling speaker and handset volume levels.
The Grand Tour Volume Controls Table 5 Using Vol ▲/Vol ▼ with Other Buttons Feature Phone Status Press Comments Microphone Sensitivity On-hook/ Off-hook While pressing, hold 0LF and 9RO ▲/9RO ▼ for three seconds. The Mic LED flashes about six times while setting the sensitivity. When the microphone is set for the lowest or normal sensitivity, the Mic LED lights steady when the telephone is busy on a speakerphone call.
The Grand Tour Volume Controls 12 Strata DK Digital Telephone 5/99
2 Features This chapter lists all the digital telephone features in alphabetical order beginning on See Page 17. These features can be performed on 2000-series digital telephones equipped with or without LCDs. Features which require a telephone equipped with a speakerphone are noted. Before You Begin If you are a new user of the Strata DK digital telephone, you need to find out if your telephone has been set up for Automatic Line Selection and Ringing Line Preference.
Features Quick Reference Ringing Line Preference You have Ringing Line Preference, if you can answer a line ringing your station by lifting the handset or pressing 6SNU. You do not have Ringing Line Preference, if you have to press the button associated with the ringing call (flashing LED) to answer the call. If your telephone does not have Automatic Line Selection, press the flashing [DN] or /LQH first, before using the handset or 6SNU.
Features Quick Reference Making an Outside Call 1. Lift the handset or press 6SNU NO. 203 USING LINE 6 ...or if you do not have Automatic Line Selection, you must also: press /LQH ...or 3RROHG /LQH *US ...or [DN], then enter a CO line or line group access code (see “CO Line Access Codes” on Page 109). 2. Dial the telephone number. The LED flashes green and the digits are displayed as you dial. The display automatically changes from dialed number to elapsed time after a programmed period.
Features Quick Reference On-Hook Dialing 1. Press 6SNU (if you have Automatic line selection). 2. Access an outside line and dial a telephone number. 3. Lift the handset when the called party answers. Note If you have a full speakerphone, you do not have to lift the handset. 4. When finished with the call, hang up or press 6SNU. Answering Calls When you receive an incoming call, the LCD displays either the CO line (10) ... or the station’s [PDN] (210). ➤ Lift the handset or press 6SNU ...
Features Account Code Calls Incoming Call Notification Muted ringing while you are on a call indicates an incoming call. If another call comes in during the first call, release, transfer, or place the call on hold, then answer the second call. ➤ Press 5HOHDVH DQG $QV ...or hold down the hookswitch for about one second. Account Code Calls Entered before or after a call, Account Codes (i.e.
Features Alarm Reset ➤ To dial using a Voluntary Account Code 1. After accessing a CO line, press $FFRXQW &RGH ...or 6SHHG 'LDO + Your conversation is not interrupted. Note NO. 204 ENTER ACCT CODE If the Voluntary Account Code is not required to dial out, the account code can be entered during a call. ...or if your telephone does not have a speed dial button. 2. Enter the Account Code.
Features Alert Signaling Alert Signaling Alert Signaling enables you to send an alert sound to a predesignated (partner) station by pressing a single button. This feature is based on the “buzz” key, where, for example, a manager might alert his/her administrative assistant to enter the office. You can have as many as four $OHUW 6LJQDO(s) to send or receive an Alert Signal to/from other telephones.
Features Automatic Busy Redial (ABR) Automatic Busy Redial (ABR) After reaching a busy outside number, you can activate ABR so that the Strata DK system automatically redials the number at regular intervals. If the system redials an outside number that is still busy, ABR resets and tries again. This feature may not be allowed on some (or all) lines in your system—depending on the telephone line type connected. ABR is not attempted while your station is busy, but continues to time-out.
Features Automatic Callback (ACB) ➤ To cancel ABR ➤ Press $XWR %XV\ 5HGLDO ...or [DN] + . Automatic Callback (ACB) After reaching a busy/DND station, you can set ACB to have the system call you back when the called station becomes available. You can also set ACB to place you in a queue for an available CO line, if you reach a line group in which all lines are busy. ➤ To set ACB 1. After reaching either a busy/DND station or CO line, press $XWR &DOOEDFN ...or .
Features Automatic Hold 4. Answer within three rings to prevent the callback from being cancelled. After you answer, you hear a single tone, and the LED flashes green (in-use). 5. If you were attempting to make an outside call and did not use LCR, you must now redial the telephone number. If the original call was made using LCR, the telephone number is automatically dialed.
Features BGM Over Telephone Speakers BGM Over Telephone Speakers BGM over external speakers is controlled by the System Administrator. If BGM is enabled, you can turn it ON/OFF for your individual station speaker. ➤ To enable/cancel BGM on your telephone speaker ➤ Press 7HO 6HW 0XVLF to toggle BGM ON/OFF. ...or press a [DN] + + 6SNU to turn BGM ON and press a [DN] + + 6SNU to turn it OFF (ignore busy tone after dialing and ).
Features Call Forward Call Forward Modes You can set your telephone [PDNs] or [PhDNs] for a variety of Call Forward modes: ♦ Call Forward—All Calls forwards all calls immediately; your telephone does not ring when called. ♦ Call Forward—Busy forwards calls immediately when your station, [PDN], or [PhDN] is busy or in the DND mode.
Features Call Forward ♦ Call Forward—External forwards new incoming calls directed to your [PDN] to a destination outside of the system. [PhDNs] assigned to your telephone do not call forward to external destinations. Internal calls and transferred calls to your [PDN] also do not forward to external destinations. Only incoming calls over CO lines dedicated to immediately ring your [PDN], the private CO /LQH button, and/or DID line, call forward externally.
Features Call Forward Call Forward–All Calls 1. Press &DOO )UZG $OO The LED flashes red. NO. 201 CALL FORWARD TO &DOOV ...or [PDN]/[PhDN] + . You hear confirmation tone after is dialed. 2. Enter the destination [DN]. 3. Press &DOO )UZG $OO &DOOV ...or 6SNU (if access code used). NO. 201 CALL FORWARD TO 203 The LED lights steady red and calls forward to the stored directory number [203].
Features Call Forward ➤ To cancel a Call Forward—Busy ➤ Press &DOO )UZG %XV\ + 6SNU ...or [PDN] + + 6SNU. Call Forward–No Answer 1. Press &DOO )UZG 1R The LED flashes red. $QVZHU ...or [PDN]/[PhDN] + . You hear confirmation tone after is dialed. 2. Enter the destination [DN]. 3. Press 6SHHG 'LDO. Note NO. 201 CALL FORWARD TO NO. 201 ALL FORWARD TO 203 The pre-set time delay for calls forwarding is 12 seconds. NO.
Features Call Forward Call Forward–Busy/No Answer 1. Press &DOO )UZG %XV\ 1$QV ...or [PDN]/[PhDN] + . The LED flashes red. NO. 201 CALL FORWARD TO You hear confirmation tone after is dialed. 2. Enter the destination [DN]. 3. Press 6SHHG 'LDO. Note NO. 201 ALL FORWARD TO 203 The pre-set time delay for calls to ring before forwarding is 12 seconds. NO. 201 ALL FORWARD TO 203* The LCD displays the amount of time entered (16). NO.
Features Call Forward Call Forward–Fixed ➤ Press &DOO )UZG WR . The LED lights steady red and all calls forward to a station [PDN] or voice mail device set in system programming. ...or press &DOO )UZG WR a second time to cancel the feature. Call Forward—External 1. Store the destination number at Station Speed Dial location Code 49 (RCTUA, B, C/D processors) or location 139 (RCTUE/F processors). Only perform Step 1 the first time Call Forward-External is set or when you change the destination.
Features Call Forward Remote Destination Change If Call Forward-External mode is set at your station, you can change the forwarding destination from a telephone outside of the system. ➤ To change the destination number 1. Call into the DK system over a CO line programmed for the DISA feature. You hear ringback tone signal, then internal dial tone for 10 seconds. Try again if you hear busy tone. Note See the System Administrator for DISA telephone numbers. 2.
Features Call Park Orbits Call Park Orbits The Call Park feature enables you to hold a call temporarily in an orbit (the area where the call is held). Anyone can retrieve the call from the orbit using the same or a different station. There are 20 General Park Orbits for the system and 1 Personal Park Orbit for each station.
Features Call Park and Page When a parked call recalls your phone, the LCD shows the line or [DN] that is recalling and the orbit number. L 2 PK ORBIT 900 ➤ To retrieve a parked call 1. Press 3DUN LQ 2UELW ...or [DN] + . 2. Enter the Orbit Number where the call is parked. [DN] can be [PDN], [SDN] or [PhDN]. The [DN] LED flashes at the in-use rate when the call is retrieved. Call Park and Page You can use the Park feature in conjunction with the Page feature.
Features Call Pickup 3. Enter a [DN] or a Page Group or Zone access code (see Tables 13 and 14 on Pages 110 and 111, respectively). After you enter an Orbit Number, a short burst of dial tone prompts you to enter the Page access code. The LCD shows the Auto Park entry. HOLD LINE 2 The LCD shows the Line being held and its orbit number. Example: Line 2 is held on orbit 900. HOLD LINE 2 L 2 ORBIT 900 999 4. Make your announcement (include the Orbit Number). 5. Hang up to free the paging device.
Features Call Pickup Directed Call Pickup This feature enables you to pick up calls ringing in, or calls held at other stations. ➤ To use directed call pickup 1. Press 'LUHFWHG 3LFNXS The directed [PDN] is the Primary Directory Number of the station that has the ringing or held call that is to be picked up. ...or [DN] + . 2. Dial directed [PDN]. If more than one call is on hold, the call on the telephone’s lowest button number is picked up. Ringing calls are picked up over held calls as a priority.
Features Call Transfer with Camp-on 2. Enter , then the access code ( ~ ) of the group to which the station belongs. You are connected to the call. If the called station belongs to more than one group, any of the Group Pickup codes associated with those groups pickup the call. Page/Internal Call Pickup This feature picks up Internal (station to station), Group Page, and All Call Page calls.
Features Call Waiting ...or if the station is busy or does not answer, hang up The Line LED flashes green (on-hold). If you transferred the call from a [DN], the [DN]’s LED turns off. The CO line or [DN] camps on to the called station and the called station receives a warning tone. The camped-on call rings when you hang up. ...or to reconnect to the transferred line before it is answered, press the flashing /LQH or [DN] + .
Features Conference Calls ...or if your telephone has the Auto Hold feature, just press the flashing [DN] or /LQH. You are connected to the transferred call. The [DN] or Line LED flashes green (in-use). Note See your System Administrator to find out if you have Auto Hold. ➤ To answer a waiting call by disconnecting or transferring the current call ➤ Hang up or transfer the existing call; the camped-on call rings your station ...or press the flashing [DN] or /LQH.
Features Date/Time/Day Adjustment 4. Repeat the procedure to add other CO lines or [DNs], remembering not to try and exceed the allowed number. Notes ● ● If you receive a busy tone or no answer, press &QI 7UQ to return to the original connection. The new station is not conferenced unless its user lifts the handset or presses a [DN] to answer. Date/Time/Day Adjustment This feature is performed from a designated station. See the System Administrator’s Guide for instructions.
Features Direct Inward System Access (DISA) 2. When you hear dial tone, dial a [DN]. You hear ring tone. When the station answers, you are connected. If the call is not answered after 6 rings or 24 seconds, (whichever comes first) you hear busy tone. 3. If you receive busy tone or want to dial another number while the station is still ringing, press . Repeat Step 2. To call another station after completing a DISA station call, the internal party must transfer you.
Features Direct Station Selection (DSS) Buttons (Hotline) Direct Station Selection (DSS) Buttons (Hotline) This optional feature enables you to use a '66 button to connect directly to another station’s [PDN]. The DSS LED shows the status (idle/busy) of the station and/or the station’s [PDN]. For example, a station’s DSS button LED shows busy (light steady red) when the station is: ♦ busy on a call on any button or is in the DND mode.
Features Door Lock(s) ● If you press 'R 1RW 'LVWXUE while a call is ringing, the ringing stops. The LED continues to flash. Door Lock(s) Your telephone may have up to five 8QORFN 'RRU button(s), which enables you to unlock a door. Door Lock Button Location Unlock Door 0 Unlock Door 1 Unlock Door 2 Unlock Door 3 Unlock Door 4 ➤ To unlock a door ➤ Press 8QORFN 'RRU. The door unlocks for three or six seconds (set in system programming). The Unlock Door LED is lit while the door is unlocked.
Features Door Phone(s) Door Phone(s) Door phones can be used to call digital/electronic telephones selected in system programming. When a door phone calls, you hear a distinctive ringing tone, one or five times (set in system programming). You can also call a door phone and monitor the surrounding area. The number of possible door phones vary by Strata DK system, with up to 12 as the maximum for larger systems. LCD telephones display the door phone ID when calls are made to/ NO. 204 from door phones (e.g.
Features Door Phone(s) ...or to pick up door phone calls ringing someone else’s phone, press [DN] + . Note access is a system option that may not be turned on for your system. ➤ To call/monitor a door phone 1. With the handset offhook, press a [DN]. You hear dial tone and the LED flashes green (in-use). 2. Dial the [DN] for the desired door location. If you have an LCD telephone, see Table 6 for the [DN]. A two-way talk-path exists between your telephone and the called door phone.
Features DTMF Tone Dialing with * and # DTMF Tone Dialing with * and # You may have to send and DTMF tones to some devices or services, such as a voice mail device or computer output service. DTMF tones are automatically enabled on stations with 6SHHG 'LDO. If you do not have 6SHHG 'LDO, you must first dial , to enable these tones. This feature disables the Speed Dial feature during the call. Speed Dial is restored when you complete the call or place it on hold.
Features Emergency Ringdown/Hotline Service Emergency Ringdown/Hotline Service The Emergency Ringdown or Hotline Service feature enables standard telephones to automatically ring a designated extension by going off-hook. Digital telephones cannot perform this feature, but they can receive Emergency Ringdown or Hotline Service from standard telephones. Emergency Ringdown is used in healthcare facilities, where it is used 205 CALLING to assist callers who may not be able to complete a call by dialing.
Features Handsfree Monitoring 2. Do not lift the handset; speak toward the telephone in a normal voice level. If you have a speakerphone, you will have better performance if you press the called [DN] button first. Notes ● ● A [DN] must be pressed (or the handset must be taken off-hook) to actually answer the call. This is necessary before transferring or placing an internal call on hold. You can press 9RO ▲ or 9RO ▼ to control the volume of the Handsfree Answerback caller’s voice and ring tone.
Features ISDN Outgoing Calling ISDN Outgoing Calling This feature enables you to make outgoing call using an Integrated Services Digital Network (ISDN) trunk, provided that you are connected to a Strata DK424, DK40i, or DK40 system with Release 4.0, or higher, and that you subscribe to ISDN lines. ISDN trunks offer faster call connection setup, and they also provide more connection circuits.
Features Message Waiting Message Waiting If you call a busy station [DN] or its user does not answer, you can leave a message waiting indication at the station. The Msg LED at the called station flashes and the user can call you back by pressing the 0VJ button with the flashing LED. (Voice mail devices, as well as people, can leave message waiting indications.) All telephones have a standard (fixed) 0VJ button/LED for receiving/retrieving messages left by callers that called the station’s [PDN].
Features Message Waiting 3. After receiving the message(s), place the handset on hook. If the Msg LED continues to flash, you have more messages— repeat the Steps to retrieve them. Voice mail devices may cancel the indication after a short delay. ➤ To cancel the Msg light ➤ Press 0VJ and lift the handset. ...or [DN] + to cancel the light. This must be done for each message recorded. Your Msg LED turns OFF when the called party answers.
Features Microphone Cut-Off Message Waiting Light on Another Telephone ➤ To set a message waiting light on another telephone 1. Press [DN] and dial an internal number. 2. Press 0VJ or . 3. Press 6SNU. You hear ringback or busy tone. The Msg or PhDN/MW] LED flashes red at the called telephone. The Msg LED lights steady red at your telephone. The LCD displays the station [203] where you set a message waiting light. The Msg LED on your telephone turns OFF.
Features Off-hook Call Announce (OCA) Off-hook Call Announce (OCA) This feature enables you to call and speak through either the handset or the speaker of an offhook, busy digital telephone. The called station must be set in system programming for this feature to work. The calling station can be set in system programming for OCA to occur automatically when calling a busy-off-hook station or by dialing an access code after receiving busy tone. Automatic OCA only functions on Voice First Signaling systems.
Features Off-hook Call Announce (OCA) 2. If you hear busy tone, press and speak to the called station ...or if you hear a ring tone, press and speak to the called station. If you hear busy or ring tone after dialing the first digit (2 or 1), disregard the tone and dial the second digit to OCA the called telephone. If you still hear a busy tone after dialing 21 or 12, the called telephone is either busy on a speakerphone call or does not have the OCA option set in system programming.
Features Override Calls Override Calls The available override features are: ♦ Busy Override (BOV) – enables you to send a muted ring tone to a busy station to indicate that a call is waiting. The BOV muted ring can be programmed for each station to be two muted rings only or continued muted rings until the call is answered. This option applies to the station receiving the muted ring. The muted ring can be sent to the telephone speaker or to the telephone handset/headset and speaker.
Features Override Calls Busy Override ➤ After reaching a busy station, press . A muted tone is heard at the busy station, indicating that a call is waiting. The station number [210] displays. NO. 203 210 BUSY OVR Do Not Disturb Override ➤ After reaching a station in DND mode, press . A tone signal is heard at the DND station, indicating a call is coming in. On your station, the LCD shows the station number [210] you have overridden.
Features Override Calls Privacy Override ➤ After reaching a busy station, press /LQH. Connected parties may hear an optional tone signal before you are connected. Your station’s LCD displays the CO line identification, Line 03. The overridden station’s LCD displays the initiating station’s number [204]. NO. 204 LINE 03 PRV OVRD NO. 205 204 PRV OVRD Toll Restriction Override 1. Access a CO line. You hear dial tone and the LED flashes at the in-use rate. 2. Press &QI 7UQ + .
Features Page Announcements Page Announcements Station users can make page announcements to telephones and external speakers. ➤ To make a page announcement 1. Press [DN], lift the handset, and enter a paging access code. Note Each of the page access codes (including the [PDN] button) can be stored on an 6' button. See “Speed Dial—Advanced Features” on Page 62 2. Use a normal voice level to make your announcement, then repeat it. 3. Hang up.
Features Privacy On-Line Privacy On-Line With this feature, you can block those with Privacy Override from entering your CO line. The button does not block Busy or Executive Override. ➤ To set/cancel privacy ➤ Press 3ULYDF\ RQ /LQH to set privacy. The LED lights steady red. Others are blocked from entering your CO line calls when they press a common CO line button. ...or press 3ULYDF\ RQ /LQH again to cancel the feature. The LED turns OFF.
Features Release and Answer Release and Answer This feature enables you to automatically disconnect or transfer an active call and answer a new call using a button, instead of a hookswitch. When you receive the new call, the LED flashes red and you hear a muted, Busy Override or Camp-on busy tone. ➤ To release an active call and answer an incoming call ➤ While on a call, you receive an incoming call. Press 5HOHDVH DQG $QV ...or &QI 7UQ and dial a “transfer to” destination.
Features Speakerphone Speakerphone All digital telephone users can answer internal calls handsfree (on-hook), but only users with a speakerphone can make and receive calls without lifting the handset. Any digital telephone model with an “S” in the model name is equipped with a speakerphone. ➤ To change from speakerphone to handset ➤ Lift the handset. ➤ To change from handset to speakerphone 1. While on a call, press and hold 6SNU. 2. Return the handset on-hook. 3. Release 6SNU.
Features Speed Dial 2. Speak at a normal voice level toward the telephone. 3. Press 6SNU to disconnect the call. Speed Dial Speed Dial enables you to call a telephone number with a brief access code. There are two types of Speed Dial numbers: ♦ Station – assigned by individual station users to their own station and can only be dialed from the station that assigns it.
Features Speed Dial To store longer dialing strings, see “Speed Dial Number Linking” on Page 65. To insert a pause or flash signal in the number, see “Speed Dial Pause and Flash Storage” on Page 64. 4. Press 5HGLDO. The number is stored. ➤ To clear a telephone number on a Station Speed Dial button ➤ Repeat the previous procedure on See Page 60, skipping Step 3. ➤ To program one-touch telephone number dialing ➤ Repeat the previous procedure on See Page 60, except for Step 3.
Features Speed Dial—Advanced Features Speed Dial—Advanced Features Feature Access Codes You can program 6' (Speed Dial) buttons with feature access codes for a single feature or a sequence of features as long as the keyed dial pad characters do not exceed 20 digits. To determine how many digits you have, count 2 digits for &QI 7UQ, [PDN] and +ROG feature buttons and 1 digit for all other dial pad characters. See Table 7 for a list of feature access codes.
Features Speed Dial—Advanced Features Table 7 Feature Access Codes Features 1 Feature Access Code Sequence Account Code (Frequently used codes) &QI 7UQ + + Account code digits Automatic Callback Background Music2 (Telephone Speaker ON) [PDN] + 2 Background Music (Telephone Speakers OFF) [PDN] + Call Forward—All Calls (To Station or VM) [PDN] + + Directory Number Call Forward—Busy (To Station or VM) [PDN] + + Directory Number Call Forward Cancel [PDN] + Call
Features Speed Dial—Advanced Features Table 7 Feature Access Codes (Continued) Features Feature Access Code Sequence Pickup4 any ringing CO line (new call only) +ROG + [PDN] + Pickup Station Page or Ringing Door Phone4 +ROG + [PDN] + 4 +ROG + [PDN] + Pickup External Page 5 Pickup Line on Hold (lines 1~99) [PDN] + + ( a ) Pickup Line on Hold (lines 100~200)6 [PDN] + + ( a ) 1. 2. 3. 4. 5. 6. These codes can be used during a CO line call.
Features Speed Dial—Advanced Features Speed Dial Number Linking You can link any of the Station Speed Dial numbers to System Speed Dial codes or to any of the optional buttons associated with these codes. This enables up to 36 digits to be stored under one Station Speed Dial button or code. The number directly stored in the System Speed Dial number dials out first, then the number linked to it. Typically, a company’s special carrier access telephone numbers are stored as part of the digit string.
Features Speed Dial—Advanced Features Linked Speed Dial Example The System Administrator can store a CO line access code plus international long distance dialing codes in System Speed Dial locations (See Table 16 on page 112). You link the System Speed Dial code to a telephone number stored in any Station Speed Dial location on your station.
Features Timed Reminders Chain Dialing Speed Dial Numbers You can call two or more Speed Dial numbers during one call. This enables you to add additional parties (conference calls) to your conversation with Speed Dialing. It also allows dialing of a stored code, such as a credit card number, to send to a far-end computer. ➤ To chain dial Speed Dial numbers 1. Access a CO line. (See Table 12 on page 109 for CO Line Access Codes.) 2.
Features Timed Reminders 4. Enter desired LCD message station number ( ~ ) or system number ( ~ ) #605 TIMER SET 0800110 ...or enter if your telephone does not have an LCD or if you do not want a message to display when the time reminder tone sounds. 5. Press 5HGLDO. The time is recorded in memory and you should hear a beeping tone (along with the displayed message) for 30 seconds at the set time. DATA PROGRAMED 6.
Features Tone/Pulse Dialing Tone/Pulse Dialing With some older Central Offices, you may have to make calls on CO lines that are programmed for rotary dial pulses. This feature enables you, while on these lines, to switch to tone dial in order to access remote equipment (such as an answering machine) requiring DTMF tones. With ISDN calls, when 7RQH 'LDO 6HOHFW is pressed, all of the digits entered after that point will be sent with DTMF tones. ➤ To change Tone Dialing 1. Access a CO line.
Features Two (Tandem) CO Line Connection See Table 12 on page 109—CO Line Access Codes or ask your System Administrator. 3. After the party answers, press &QI 7UQ. The [DN] LED flashes (in-use rate) and all parties are conferenced. If you receive a busy tone/no answer, press [DN] to return to the original connection. 4. Press &QI 7UQ and hang-up. You hear dial tone before you hang-up The [DN] LED flashes (exclusivehold rate) and the two lines are connected. N1 and N2 identify the connected CO lines.
Features Two (Tandem) CO Line Connection 3. Press another CO /LQH ...or 3RROHG /LQH *US and dial a telephone number. ...or on some systems, you can press &QI 7UQ and dial a CO line access code followed by a telephone number. 4. After the party answers, press &QI 7UQ. It is not necessary to have both CO /LQH buttons on your telephone. The Line LEDs both flash (in-use rate) and all parties are conferenced.
Features Voice Mail Integration Supervision ➤ To supervise a tandem call and release it 1. Press [DN] ...or /LQH ...or 3RROHG /LQH *US. 2. If the parties have hung up, go back onhook You are connected to both CO lines. Both Line LEDs flash (in-use rate). N1 and N2 identify the connected CO lines. TRK-TRK N1 N2 JAN 10 THU 11: 57 Both Line LEDs turn OFF and the connection is released. ...or if the parties are still talking, press &QI 7UQ and hangup.
Features Voice Mail Integration ➤ To assign a voice mail message mailbox number Note This procedure is required for the initial storage of VM ID code to the Toshiba Voice Mail system. Once programmed, these digits remain in memory until changed. To change the code, repeat this procedure. 1. Press [DN] + . You hear confirmation tone. 656 ID CODE SET 2. Enter the voice mail ID code and the voice mailbox [DN], plus any required pauses (up to 16 characters).
Features Voice Mail Integration 2. Enter the voice mail system code and the voice mailbox [DN], plus any required pauses (up to 16 characters). Example: for Toshiba voice mail systems, enter + the mailbox number. 3. Enter your security code. By storing your security code, you avoid having to enter your code every time you access your mailbox; however, this will also allow anyone to retrieve your messages from your phone. If a security code is not desired, do not include it. 4. Press 5HGLDO.
Features Voice Mail Integration Call Forward to Voice Systems By setting Call Forward to the Toshiba Voice Mail System on your telephone, callers are automatically connected to your voice mailbox. Note &DOO )RUZDUG buttons can only be used to Call Forward [PDNs]; access codes can be used to Call Forward [PDNs] or [PhDNs]. ➤ To forward calls to voice mail 1. Press the desired &DOO The LED flashes. )RUZDUG button ...or a [PDN] or [PhDN] + access code.
Features Voice Mail Integration 76 Strata DK Digital Telephone 5/99
3 LCD Operation This chapter covers the LCD, its buttons and displays. Special features available only with the LCD are described in detail and step-by-step instructions on using them are given. (For digital telephone standard features, see Chapter 2 – Features.) Control Buttons The 0RGH, 3DJH and 6FUROO buttons are active when Soft Keys are turned off or your telephone is idle. Table 8 lists button functions.
LCD Operation Control Buttons Table 8 Control Button Definitions (Continued) Button Definitions 0RGH (continued) 3DJH 6FUROO 78 Displays LCD message number NN, where NN can be personal messages or system messages. 0RGH only displays the selected message. It cannot be used to edit or create a new message. Speed dial number check and memo dialing (see “Retrieve and Auto Dial Lost Calls” on Page 86).
LCD Operation Soft Keys Exit from any Mode 1. Press 0RGH. MODE NO. ? 2. Press . The LCD displays date/day/time. JUNE 03 TUE 03:54 Soft Keys The Soft Key feature provides a quick-and-easy way to access frequently-used features during a call. When Soft Keys are on, they replace the Mode, Page, and Scroll functions. When your telephone is idle, Soft Keys do not display and the 0RGH, 3DJH, and 6FUROO keys operate as LCD control buttons.
LCD Operation Soft Keys Soft Key Display Abbreviated Soft Key feature prompts display on the LCD above the Control buttons (0RGH, 3DJH, and 6FUROO). In the following example, you would press 0RGH for the TRNS function, 3DJH for CONF and 6FUROO for PGE. TALK ON LINE 2 TRNS CONF PGE If the Soft Key feature is activated at your station, incoming call information does not display on your LCD while your station is busy.
LCD Operation Soft Keys If you press RTRN, you will have to repeat the previous step if you wish to return to transfer, conference, or page. 2. To transfer to a station, press STA (3DJH). 3. Dial a station number. DIAL STATION NO. RTRN The name and/or number [203] displays for about three seconds.
LCD Operation Soft Keys Soft Key Prompts Table 9 provides definitions of all of the Soft Key prompts that could appear on your LCD. Table 9 Soft Key Prompts Soft Key 82 Definition ABR Activates Automatic Busy Redial after dialing a busy outside telephone number. ACB Activates Automatic Callback after reaching a busy station, CO line, or CO Line group. BUSY (Busy Override) Sends a call-waiting tone to a busy station. CONF Initiates or completes a conference.
LCD Operation Busy Lamp Field (BLF) Display Busy Lamp Field (BLF) Display This feature displays when a station is busy or ringing on any type of [DN] or CO line. If all or a telephone’s [PDNs] are in use on another telephone(s), the telephone shows busy on the BLF, even though it may be idle. If a telephone is in the DND mode, the telephone BLF appearance displays busy. Starting with the number entered, the BLF displays a group of 10 [PDNs] per line; a total of 20 for the LCD.
LCD Operation Caller ID/ANI/DNIS Information Mode Caller ID/ANI/DNIS Information Mode Automatic Number Identification (ANI) information cannot co-exist on the same telephone LCD with Dialed Number Identification Service (DNIS) information. If your system is programmed to receive both ANI and DNIS information on incoming calls, press 3DJH while the call is ringing to alternate between DNIS and ANI/Caller ID LCD displays. After you answer the call, you can not alternate between displays.
LCD Operation Call Park Orbit List Display Table 10 DNIS/ANI Samples Function ANI/Caller ID Number* Incoming Call CN: 7145556782 LINE 3 RINGING Incoming ACD Call DNIS/Caller ID Name TOSHIBA TSD LINE 3 CALLING TOSHIBA TSD LINE 3 RINGING Answered incoming or transferred call. Display changes to call duration. CN: 7145556782 ANSWERED LINE 3 Call placed on-hold. TOSHIBA TSD ANSWERED LINE 3 HOLD LINE 3 SEP 9 TUES 18:30 Held call recalls your station.
LCD Operation Retrieve and Auto Dial Lost Calls Retrieve and Auto Dial Lost Calls The system automatically saves the numbers for all calls that ring at your telephone, but are unanswered (lost calls). This feature enables you to view the stored information, view the time and date, delete the information without returning the call, and/or Auto Dial the saved numbers. ➤ To view lost calls 1. Press 0RGH + . The phone number and caller name are displayed on your LCD.
LCD Operation Messages, Memos, and Name Display ...or press The previous lost call displays. ...or press . The lost call information is deleted without auto dialing the call. MS. DOE 7143723546 ➤ To Auto Dial the lost call 1. Press 0RGH + The phone number and caller name are displayed on your LCD. ANI/ Caller ID numbers always include area codes. 2. Press 6FUROO The next lost call displays. The previous lost call displays. ...or 3. Press CO /LQH MR. SMITH 7145568725 MS.
LCD Operation Messages, Memos, and Name Display ➤ To enter LCD characters 88 1. Access message/ memo/name display. A cursor (—) appears at the first character in the display. 2. Enter the message/ name/memo (up to 32 alphanumeric characters), using the following dial pad keys (dial pad shown at right): – moves right – moves left ² toggles between alphanumeric mode (dial pad defaults to numeric mode) – scrolls the alpha/ special characters. See Table 11 for dial pad key equivalents. 3.
LCD Operation Messages Table 11 Dial Pad Key Equivalents Letter Key Equiv. Letter Key Equiv. Letter Key Equiv. Symbol Key Equiv. A J S : B K T – C L U + D M V / E N W F O X G P Y H Q Z I R Note Symbols shown above must be made in alpha character mode on the dial pad.
LCD Operation Messages System Messages 60~64 System messages 60~64 are standard messages. You can “fill in the blanks” of messages 62~64 (see below). Example: Message 64 can be edited to read RETURN ON JAN. 4. Callers with LCD phones will see that message when they call your number. System Message Number Preprogrammed message (Max.
LCD Operation Messages 4. Repeat Steps 1~3 for any additional messages you want to store. 5. Press /&' 0VJ 6HOHFW ...or 6SNU. The message displays on your LCD an Advisory Message (see below). To cancel the message display, press [PDN] and dial or press /&' 0VJ 6HOHFW. ➤ To set an advisory message for incoming calls 1. Press /&' 0VJ 6HOHFW The LCD Msg Select/[PDN] LED flashes. MSG NO. ? ...or a [PDN] + . 2. Enter the desired message number: ~ (station) ...or ~ (system) 3.
LCD Operation Messages ➤ To cancel an advisory message that has been set at your station ➤ Press /&' 0VJ 6HOHFW ...or [PDN] + + 6SNU. The LED goes out. If a station message was sent, this procedure does not erase it. ➤ To set a advisory station message for a remote station 1. While your telephone is idle, press 0RGH + . 2. Dial the destination [PDN]. MODE 95 DEST EKT NO.? 207 = the destination [PDN] MODE 95 DEST EKT EKT NO. 207 3. Press 3DJH. 4.
LCD Operation Messages Message Notifications With an LCD telephone, you can set short messages (up to 32 characters) that display to callers with LCD telephones. Any station can record a message; however, only stations with an LCD are able to see the stored messages. Stations that do not use Soft Keys (Soft Keys Off: 0RGH + ) can send messages “live” to other LCD station users. Notification Station Messaging Your station number and a message indication can be sent to another LCD station.
LCD Operation Messages ➤ To receive a notification station message ➤ Press 0VJ when your telephone Msg LED is flashing. ➤ To cancel the message from the telephone that set the message ➤ Press [PDN] and dial ;;;. XXX is the [PDN] of the telephone that has the message set. Group Notification Station Messaging This feature enables a station to set a Called Station Message for a group of stations. ➤ To set a notification station message for another station or group of stations 1. Press 0RGH + . 2.
LCD Operation Messages 7. Press 3DJH. MSG NO.? 8. Press 0RGH. MODE NO.? 9. Press . At the destination station, the LCD displays the originating station number and the 0VJ LED flashes. SENT 207M ➤ To receive a notification message ➤ Press 0VJ. ➤ To cancel the message from the telephone that set the message ➤ Press [PDN] and dial ;;;, where XXX is the [PDN] of the telephone that set the message.
LCD Operation Memos Your LCD confirms the message was sent. MSG SEND ➤ To return to a busy station message after receiving a busy station message 1. Press 0RGH + . OVR TO ST210 MSG NO? 2. Enter the message number. Station message (10~19) and system message (60~99). The LCD displays the message. (This assumes the message is already stored in memory.) 3. Press 3DJH. Your LCD confirms the message was sent. MSG SEND Memos Speed Dial Memos You can store names (12 characters max.
LCD Operation Memos 4. Enter the name or memo (12 characters maximum). The name appears on the bottom line as you enter it. (See “To enter LCD characters” on Page 88.) 5. Press 0RGH. 6. Enter a phone number (16 characters maximum). The number displays on the top line as you enter it. 7. Press 5HGLDO to record data in memory. ➤ To display the Speed Dial number and memo ➤ Press 0RGH + ;a;, where X~X is the speed dial number to be displayed. ➤ To dial a Speed Dial number 1.
LCD Operation Name/Number Display 2. Dial a speed dial number. TOSHIBA is the memo (up to 12 characters). 714 583 3700 is *11 TOSHIBA 7145553700 the number (up to 16 digits). 3. Press 3DJH to scan the directory for the appropriate number/ memo. If the number is longer than 16 digits, a “+” appears in the far right corner of the display. 4. Press 6FUROO to display any remaining digits. Timed Reminders See “Timed Reminders” on Page 67.
LCD Operation Name/Number Display 2. Enter the new information (up to 16 characters, e.g., user name and station number). See “To enter LCD characters” on Page 88. 3. Press 6SNU. The information is stored and appears on the top line of your station’s LCD. TOSHIBA EXT. 200 DATE DAY TIME When you call a station, the name/title displays on the bottom of the called station’s LCD. NO. 213 TOSHIBA EXT. 200 ➤ To clear name/number display 1. Press [DN] + . You hear confirmation tone, then busy tone. 2.
LCD Operation Name/Number Display ➤ To erase name/number display 100 1. Press [DN] + . Current information displays on the lower line of the LCD. 2. Press in the alpha mode to enter blanks. Blank characters replace the information. 3. Press 6SNU. The information is erased and the [PDN] of the telephone is displayed.
Add-on Module/DSS Console 4 This chapter provides an equipment overview of the following two optional units and describes the features buttons and their associated LEDs. ♦ Digital Add-on Module (DADM) – add 20 feature buttons to 2000-series digital telephones. Up to two DADMs can be connected to a telephone. ♦ Direct Station Selection (DSS) Consoles – available for system operators who do not have an attendant console. (See “DSS Console” on Page 103.
Add-on Module/DSS Console DADM Notes ● 219 229 239 208 218 228 238 207 217 227 237 206 216 226 236 205 215 225 235 204 214 224 234 203 213 223 233 202 212 222 232 201 211 221 231 200 210 220 230 ● Not available on DK14 systems. 2038 209 The button numbers shown in this figure are examples only and may not reflect the numbers on your particular station equipment.
Add-on Module/DSS Console DSS Console DSS Console The DSS console operates alongside of a digital telephone to provide the telephone with 60 additional feature buttons. The buttons can be programmed for [DSS], CO line access, All Call Page, Night Transfer, and Station or System Speed Dial. This guide applies to the DSS Console models DDSS2060 (see Figure 5), DDSS1060, and HDSS6560. LEDs on the DDSS2060 and DDSS1060 models light or flash red or green, and LEDs on the HDSS6560 model light or flash red.
Add-on Module/DSS Console [DSS] Button [DSS] Button The Direct Station Select [DSS] button can appear on both the DADM and DSS Console. Each DSS button is associated with a particular station in your telephone system. It can be used to transfer an outside call to the associated station or to make a direct call to the associated station.
Add-on Module/DSS Console Features 2. Announce the call. With Tone signaling, you would have to wait for the called station to answer before announcing the call. 3. Hang up. The call rings the called station when you hang up. While the called station is ringing, the [DSS] LED is steady red, and the Line LED flashes green at the on-hold rate or if on a [DN] button, it goes idle. When the called station answers the call, the [DSS] LED stays steady red, and the Line LED becomes steady red. 4.
Add-on Module/DSS Console Features Call Answering (CO Line) If your DADM or DSS console is equipped with a /LQH button, you can answer CO line calls from the DADM or DSS console as you would from a digital telephone. See Chapter 2 – Features for detailed information. ➤ To answer an incoming CO Line call to a DADM or DSS Console ➤ Press the flashing /LQH. Speed Dial Your DADM or DSS console may be equipped with 6' (Speed Dial) buttons that can be programmed to dial telephone numbers or to access features.
Add-on Module/DSS Console Features ➤ To override call forward with your DSS Console ➤ Press the station [DSS] set for call forward. Night Transfer You can use the DSS console to make the system ring different telephones for incoming calls during different times of the day. For further details, refer to the Strata DK System Administrator’s User Guide. ➤ To enable/disable night transfer ➤ Press 1LJKW 7UDQVIHU to toggle night transfer ON/OFF.
Add-on Module/DSS Console Features 108 Strata DK Digital Telephone 5/99
A Access Codes This appendix contains access codes for outside Speed Dial numbers, CO lines, Paging Group and Paging Zone Codes. CO Line Access Codes CO lines are used when you dial an outside number. If your telephone does not have a &2 or /LQH button, you can enter the appropriate code listed in Table 12 to access an outside line. You can also store the code on a Speed Dial (6') button for one-touch access.
Add-on Module/DSS Console Feature Access Codes Table 12 CO Line Access Codes (Continued) System CO Line Access Codes DK424 (RCTUA) or a or a DK424 (RCTUBA/BB) or a or a DK424 (RCTUC/D) or a or a DK424 (RCTUE/F) or a or a Notes ♦ accesses ♦ a ♦ a LCR or a general line group. accesses line groups 1~16, respectively. accesses individual lines 1~200, respectively.
Add-on Module/DSS Console Speed Dial Access Codes Table 14 External Paging Zones External Paging Zone Access Code External Paging Zone DK14/DK40i/DK40/DK424 (all processors) Paging Paging All Call Page Zone All Call, External Page Zone DK40i/DK40/DK424 ((RCTUA, RCTUBA/BB, RCTUC/D) Zone A Zone C Zone B Zone D DK424 (RCTUE/F) Zone A Zone E Zone B Zone F Zone C Zone G Zone D Zone H Access Code Speed Dial Access Codes The number of station and
Add-on Module/DSS Console Speed Dial Access Codes Table 16 Speed Dial Number Linking System 112 System Speed Dial Codes that can be Linked to other Speed Dial Codes DK14, DK16e, DK40, RCTUA a RCTUBA/BB, RCTUC/D a RCTUE/F a Strata DK Digital Telephone 5/99
Centrex Application B Your system may be equipped with the Centrex Application, which enhances its feature capability when installed behind a Centrex or PBX system.Your telephone may have access to one or more of the enhanced Centrex features listed below: Flexible Directory Numbering A station’s [PDN] can be three or four digits. It is, therefore, possible to match a station’s [PDN] and Centrex line extension number. Dial the entire station number when indicated.
Add-on Module/DSS Console Delayed Ringing Delayed Ringing CO or Centrex line(s) can be programmed for a 12-second and/or 24-second ring delay at stations to permit alternate answering conditions. Answer the line when your telephone is ringing.
C Button Labels All flexible buttons must be programmed for your telephone in system programming and vary for individual telephones. If a button does not appear on your display or telephone keystrip label, see your System Administrator for button assignments. The button labels in this guide are for the 2000-series telephone mode.
Add-on Module/DSS Console Delayed Ringing Table 17 Feature Button Definitions (Continued) 2000-series Telephone Definitions &DOO )UZG %XV\ Call Forward-Busy Button Press to forward calls immediately to another station or voice mail device when your station is busy or in the DND mode. &DOO )UZG %XV\ 1$QV Call Forward-Busy/No Answer Button Press to forward calls immediately to another station or voice mail device when your station is busy or in DND mode.
Add-on Module/DSS Console Delayed Ringing Table 17 Feature Button Definitions (Continued) 2000-series Telephone Definitions +6 2&$ 7DONEDFN Handset Off-hook Call Announce Button Press this key while off-hook busy with a call and while being called by an internal caller who initiates off-hook call announce to switch the talk path from the current call to the off-hook call announce internal caller.
Add-on Module/DSS Console Delayed Ringing Table 17 Feature Button Definitions (Continued) 2000-series Telephone Definitions 3DUN DQG 3DJH Park/Page Button Press to park internal or outside call in orbit and announce to other telephones or paging speakers to retrieve the parked calls. 3DUN LQ 2UELW Park Button Press to park internal or outside calls in an orbit. Call retrieval can be made locally from the same parking telephone or remotely from a different telephone.
Add-on Module/DSS Console Delayed Ringing Table 17 Feature Button Definitions (Continued) 2000-series Telephone Definitions 6WDUW Start Button Press to make an outgoing call using an ISDN trunk. 6XE Subaddress Button Press to enter a subaddress on an ISDN trunk outgoing call. 7HO 6HW 0XVLF Background Music Button Press to turn Background Music on or off over your station speaker.
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Index A about this book conventions, ix how to use this guide, viii organization, viii related documents, x ABR, 20 ACB, 21 access code using, 25 access codes, 109 CO Line, 109 feature, 62 speed dial, 111 account code calls, 17 emergency override of forced account codes, 17 forced account codes (verified/nonverified), 17 add-on module⁄DSS console, 101 advisory messaging, 91 alert signaling, 19 all call page, 56 ANI/Caller ID, 84 attendant console calling, 19 auto dial lost calls, 86 Strata DK Digital Tele
Index C~F Scroll, 78 Spkr, 5 volume control, 3, 5 C call forward, 23 all calls, 26 busy⁄no answer, 28 external, 29 fixed, 29 modes, 24 no answer, 27 to voice systems, 75 using the buttons, 25 call park orbit list display, 85 orbits, 31 call pickup, 33 directed, 34 call transfer, 35 with camp-on, 35 call waiting, 36 called station messaging, 93 Caller ID/ANI/DNIS information mode, 84 centrex application, 113 centrex feature buttons, 113 Cnf/Trn, 3 CO Line access codes, 109 conference calls, 37 control butt
Index G~O G M group called station messaging, 94 group listening, 45 group pickup, 34–35 calls to other groups, 34 calls within your group, 34 incoming DISA calls, 38 indicators LED, 9 ISDN buttons, 15, 47, 69, 119 feature codes, 63 memo, 96 speed dial, 96 timed reminders, 98 message, 89 advisory, 91 called station, 93 group called station, 94 notifications, 93 remote calling station, 92 silent (busy station), 95 station, 90 system, 90 message waiting light on [PDN], 48 on [PhDN/MW], 49 on another tele
Index P~V privacy, 55 toll restriction, 55 override calls, 53 page announcements, 56 page button, 78 paging group codes, 110 phantom directory number, 6 primary directory number, 6 privacy on-line, 57 override, 55 access codes, 111 advanced features, 62 chain dialing, 67 linked speed dial example, 66 number linking, 65 pause and flash storage, 64 long pause, 64 memos, 96 pause, 64 Spkr, 5 SP-OCA, 52 start (ISDN button), 15, 47 sub (subaddress ISDN button), 47 Q T P quick reference, 14 R redial, 4 re