Telecommunication Systems Division Digital Business Telephone Systems DKT2004-CT Cordless Digital Telephone User Guide September 2000
Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document. Further, Toshiba America Information Systems, Inc.
Contents Introduction Organization.........................................................................................................................v How to Use this Manual .....................................................................................................vi Conventions ...................................................................................................................... vii Important Safety Instructions...............................................................
Contents Chapter 3 – Configuration Chapter 3 – Configuration Entering Program Mode.....................................................................................................16 Chapter 4 – The Handset Handset Controls................................................................................................................19 Handset Volume Level ...................................................................................................19 Ringer Volume Level ..........................
Contents Chapter 5 – Features Automatic Busy Redial (ABR) ..........................................................................................43 Automatic Callback ...........................................................................................................44 Line Queuing with Automatic Callback .........................................................................45 Auto Redial ..........................................................................................................
Contents Chapter 5 – Features Busy Override.................................................................................................................70 DND Override ................................................................................................................70 Executive Override .........................................................................................................71 Page Announcements...............................................................................
Introduction This guide describes the features and operation of the Toshiba DKT2004-CT 900 MHz Cordless Digital Telephone with Strata DK Business Telephone Systems. To get the most from your cordless digital telephone, please read this guide thoroughly. The Strata DK systems which support this equipment are: ♦ DK14 ♦ DK16e and 16 ♦ DK40i and 40 ♦ DK424i, DK424 and DK280 (Release 3.0 or higher) Your Toshiba Cordless Digital Telephone also works with Strata DK24/56/96 systems.
Introduction How to Use this Manual ♦ Chapter 3 – Configuration covers the configuration options for optimizing the performance of your cordless phone. ♦ Chapter 4 – Using the Handset covers the various controls and features related to operating your cordless phone. ♦ Chapter 5 – Operation covers the practical operation of the cordless digital telephone features.
Introduction Conventions Conventions Conventions Description Note Elaborates specific items or references other information. Within some tables, general notes apply to the entire table and numbered notes apply to specific items. Important! CAUTION! Calls attention to important instructions or information. Advises you that hardware, software applications, or data could be damaged if the instructions are not followed closely. Alerts you to precautions noted both on the equipment and in this guide.
Introduction Important Safety Instructions Important Safety Instructions WARNING! When using your telephone equipment, always follow basic safety precautions to reduce the risk of fire, electrical shock, and personal injury, including the following. ➤ Read and understand all instructions. ➤ Follow all warnings and instructions marked on the product. ➤ Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a dry cloth for cleaning.
Introduction Important Safety Instructions ➤ Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: ♦ When the power supply cord is damaged or frayed. ♦ If liquid has been spilled into the product. ♦ If the product has been exposed to rain or water. ♦ If the product does not operate normally when following the operating instructions. Adjust only those controls that are covered by the operating instructions.
Introduction Related Documents in accordance with the instructions and limitations specified in the instruction manual provided for this product. ➤ Observe proper polarity orientation between the battery pack and battery charger. Related Documents Note Some documents listed here may appear in different versions on the CD-ROM, FYI, or in print. To find the most current version, check the version/date in the Publication Information on the back of the document’s title page.
The Grand Tour 1 Your cordless digital telephone is designed and engineered to work with your Toshiba digital telephone system and provide you with reliability, long life, and outstanding performance. The cordless digital telephone is compatible with all Strata DK systems that support digital telephones (except Strata DK24/56/96 Release 3). All it requires for connection is a digital station port.
The Grand Tour Applications ♦ Handset volume adjustment (three levels) ♦ Two ring levels and a vibration mode ♦ &QI 7UQ button ♦ 0VJ button with Message Waiting LED ♦ +ROG button ♦ Twenty-speed dial memory (stored in the telephone separate from 40 individual and system speed dial numbers) Your cordless digital telephone offers two different modes of operation. You can use it either in conjunction with a 2000-series digital telephone, or on a stand-alone basis.
The Grand Tour Benefits Benefits Your cordless digital telephone uses advanced technology and provides important features that place it far above the competition in functionality and value. You benefit from much greater performance than other cordless telephones currently available. This means better sound quality, longer range, greater security, multi-line access, helpful LCD display information, and many other important advantages.
The Grand Tour Cordless Digital Telephone Standard Parts ♦ Sound quality is better on your cordless digital telephone than non-spread spectrum 900 MHz digital cordless phones. Sound quality on conventional analog cordless telephones is so poor by comparison that they are only practical for short range usage.
The Grand Tour Base Unit Controls and Functions Base Unit Controls and Functions Base Unit Antenna CHARGE LED BATT CHARGE LED POWER ON LED DESK Button/LED CORDLESS Button/LED 1398 AC Adapter Line In Line Out Strata DKT2004-CT Cordless Digital Telephone 9/00 5
The Grand Tour Features Features 6 ♦ Super Long Range 900 MHz Spread Spectrum ♦ 2-line, 10-digit LCD Display ♦ Headset Jack ♦ Ringer Volume Control ♦ Handset Volume Control ♦ Message Waiting LED ♦ Single button access to Conference, Hold, Message Waiting, and Transfer features ♦ Four Flexible Function Keys (First four keys of DKT port in Strata DK) ♦ 20-Number Memory Store and Search ♦ Battery Charging System for Optional Standby Battery ♦ 2-Way Handset Mounting ♦ Vibration Ringer
Installation Important! 2 Your telephone system must be programmed for Auto Preference for your 7$/. button to work. If there is a shared digital telephone, you receive internal system dial tone automatically after picking up the handset of your deskset. For example, in a DK424 system, Program 32 must have a setting other than “00.” It is best to set Auto Line Preference to access Intercom dial tone. Step 1: Select Location 1. Select a location for your cordless digital telephone.
Installation Connect Telephone Cords Step 2: Connect Telephone Cords Your cordless digital telephone can be used as a stand-alone telephone or in conjunction with your deskset. There are two telephone line jacks on the back of the base unit of your cordless digital telephone: “Line In” and “Line Out.” You can connect your cordless digital telephone to both the telephone line and a Strata DK digital telephone.
Installation Connect and Apply Power to Base Unit 1145 1. Plug the AC adapter cord into the AC adapter input jack on the base unit. Line In to Digital Telephone Circuit AC Adapter Modular Cords Line Out to DKT (DK14 KSU or DK40 Base KSU, KCDU, PDKU2, RDSU) CAUTION! Use only the AC adapter supplied with your cordless digital telephone. 2. Plug the AC adapter into a standard 120 VAC wall outlet. 3.
Installation Attach Belt Clip to Handset (optional) 6. Before using your cordless digital telephone, be sure to raise the antenna to the vertical position. Raise to Vertical Position 1159 Step 4: Attach Belt Clip to Handset (optional) ➤ To attach the belt clip to the handset 1. Snap the tabs of the belt clip into the notches on the sides of the handset. Lanyard Clip MUTE s ➤ To remove the belt clip R/VOL s 2.
Installation Install Handset Battery Pack Step 5: Install Handset Battery Pack 1. Place a charged battery pack onto the handset so that it slides easily along the ridges. If your battery is not charged, see “Removing and Charging Your Battery Pack” on Page 12. 2. Slide the battery pack up onto the handset until it clicks into place. You are now ready to configure your cordless digital telephone. See “Configuration” on Page 15.
Installation Removing and Charging Your Battery Pack Removing and Charging Your Battery Pack Important! Before using your new cordless digital telephone, the battery must be charged continuously for six to eight hours. ➤ To remove the handset’s battery pack 1. Press in on the battery pack release latch. 2. Slide the battery pack off the handset. Note You may have to pull hard to slide the battery pack off, when the handset is new. 1157 ➤ To charge the handset’s battery pack 1.
Installation Removing and Charging Your Battery Pack Charging Extra Battery Packs The base unit of your cordless digital telephone is equipped with a battery charger for charging an extra battery pack. This compartment has a latch that keeps the battery pack in place during charging. Charging Compartment Battery Pack ➤ To charge extra battery packs 1. Position the battery pack so the inner side is facing toward the top of the base unit. 2.
Installation Tips on Extending Battery Pack Life Tips on Extending Battery Pack Life Battery Memory Effect All rechargeable nickel cadmium batteries can develop a “memory” (reduced charge capacity) caused by repeated charge and discharge cycles. Batteries that have developed this effect do not operate to their fullest capacity. ➤ To avoid memory effect ➤ Operate the unit until the battery pack is completely discharged before recharging. For example, use the handset off the base all day.
Configuration 3 You can configure three items in your cordless digital telephone that affect the way it works the Strata DK business telephone system. These are: ) (On) causes the deskset to turn on the soft keys whenever the mode is changed from cordless to DKT. SOFT KEY ) (Off) causes the deskset to turn off the soft keys whenever the mode is changed from cordless to DKT.
Configuration Entering Program Mode Entering Program Mode ➤ To enter the program mode 1. Remove the handset from the base unit. 2. Press and hold the same time. * and at 1178 3. While holding * and , press 7$/.. 1178b 4. Release all three keys.
Configuration Entering Program Mode 5. Press the 5 92/ button on the upper right side of the cordless handset until you toggle to the DATA STORE settings screen. You see the following screens on the cordless LCD prompting you to configure your handset: 6. Press to toggle the settings for each program step or store (save) the setting when in DATA STORE step. PROGRAM R/VOL SOFT KEY ON MODE 0 7. Press 7$/. at any time to exit PROGRAM without saving changes.
Configuration Entering Program Mode 18 Strata DKT2004-CT Cordless Digital Telephone 9/00
4 The Handset Handset Controls Handset Volume Level ➤ Press the 5 92/ button on the side of the handset while on a call to select a loud or soft volume level.
The Handset Handset Controls Ringer Volume Level ➤ While the telephone is idle, press the 5 92/ button on the side of the handset to select ring volume. When the handset is returned to the base, the ring volume automatically switches to RING HIGH. Note When the display is set for RING OFF, you receive a vibration alert instead of the audible ring tone. RING HIGH R/VOL RING LOW R/VOL R/VOL Mute ➤ Press and hold the 087( button to consult another person in the room without the caller hearing you.
The Handset Using the Handset Using the Handset ➤ Pick up the handset and press 7$/.. You may see: AQUIRING LINK 1186 When the cordless digital telephone communicates between the base unit and the handset, the screen goes to standby, and the telephone is ready to use. 1187 When talking and the handset is at the range limit of your cordless digital telephone, you may see: NO SERVICE 1188 Take the following action: ➤ During a call, move back in range within 20 seconds.
The Handset Charging the Handset Charging the Handset For more information see Page 12. ➤ To charge your handset ➤ Place the handset on the base unit either face down or face up, with or without the belt clip attached. (The battery pack in the handset automatically recharges in either position.
The Handset Switching a Call to Your Cordless Digital Telephone Switching a Call to Your Cordless Digital Telephone You can switch a call from the deskset to the cordless digital telephone or vice versa whether idle or talking. Note Transferring while idle or when calls are on hold results in a steady light (skipping the flashing state). ➤ To transfer an active call 1. Press &25'/(66 on the base unit. The CORDLESS LED flashes. 1190 The CORDLESS LED lights steady.
The Handset Switching a Call to the Desk Telephone 3. When you finish the call, place the handset back on the base unit to automatically hang up. If the telephones are idle, the transfer takes place immediately without the need to pick up the handset. Switching a Call to the Desk Telephone 1. Press '(6. on the base unit. The DESK LED flashes. 1246 2. Pick up the handset on your desk telephone. The DESK LED lights steady. 3. Hang up your cordless digital telephone handset.
The Handset Using Memory MSG TALK HOLD DIAL Cnf Trn 1 2 ABC 3 DEF JKL 6 MNO WXY 4 GHI 5 7 PRS 8 TUV 9 0 OPER # F1 F1 F2 F2 F3 F3 F4 F4 1685 Cordless Digital Telephone with Digital Telephone Using Memory ➤ To store a number 1. Remove the handset from the base unit. 2. Press 0HP 'LDO. You hear a beep and see: PHONE#— 1181 3. Enter the number (up to 16 digits) you want to store.
The Handset Using Memory 4. Press 0HP 'LDO. You see: MEMORY#— 1182 5. Enter the number (01~20) for the memory location you want to use. Note You hear a confirmation beep and see the message. The telephone then returns to standby. After pressing 0HP 'LDO the second time, you have 20 seconds to enter the memory location number you wish to use. Otherwise, an error tone sounds and the unit returns to standby. ➤ To erase a stored number 1. Remove the handset from the base unit. You see: STORED 1183 2.
The Handset Using Memory ➤ To dial a stored number 1. Remove the handset from the base unit. 2. Press 7$/. 1245 ...or press a designated function key with a line assigned to it. For example: Press ) . 3. Press 0HP 'LDO. 4. Enter the two-digit memory number (01~20) for that number from the keypad. Your cordless digital telephone then dials the previously stored number. If you select a memory location that does not have a stored number, the handset beeps rapidly and the telephone does not dial.
The Handset Using Memory 2. Make the call by dialing directly or from one of the stored numbers in memory. 3. When prompted by the called party, press 0HP 'LDO (as shown) and the memory number of the access code at the appropriate time. 1. Dial the number for your bank. 1245b Example: 2. When the bank requests your account number press 0HP 'LDO. 3. Using the handset, enter the two-digit memory location (01~20) for your account number.
Features 5 This chapter gives you all of the cordless digital telephone features in alphabetical order beginning on Page 40. Your cordless digital telephone provides many of the same features as a 2000-series corded digital telephone. In addition to the 0VJ +ROG, &RQI 7UQ and 0HP 'LDO functions, you can use your cordless digital telephone’s ) ~) buttons to invoke the features listed below or to gain multiple-line access.
Features Before You Begin If you are not using the programmable ) ~) buttons, you can use the alternate steps in this chapter to invoke the features listed below.
Features Quick Reference ➤ To change the signaling method 1. Press a [DN] button and dial another station [DN]. If Tone First Signaling is enabled, you hear a ring tone (one second) every four seconds. If Voice First Signaling is enabled, you hear a tone burst and then you can talk over the called station speaker. 2. Press . After you press , the other method is activated. 3. Speak to your party when they answer.
Features Quick Reference ➤ To direct dial an outside number 1. Press 7$/. ...or press any available /LQH button. 2. Dial a telephone number. The [DN], Line, or Pooled Line Grp LED lights. /LQH buttons can be labeled &2 /LQH (outside CO Line), /LQH, or 3RROHG /LQH *US. After selecting a Line, you should hear dial tone and the LED lights steady. Dial tone stops after you dial the first digit. 5833700 1193 ➤ To use CO Line Access Codes to dial an outside number 1. Press 7$/..
Features Quick Reference Making an Outside Call to an ISDN Trunk 1. Access an outside CO line 2. Dial the number. 3. Press 6WDUW. The dialed digits will not be sent until you press this button or until the timer expires. See “ISDN Outgoing Calling” on Page 60 for more information on ISDN calls. Making an Internal Call You can make calls to and receive calls from other stations in the Strata DK system. ➤ To dial an internal call 1. Press 7$/. or a [DN]. You hear dial tone and the LED lights steady. 2.
Features Quick Reference ...or . Executive Override (system programmable option) is activated. Answering Calls ➤ To answer a call on a CO Line or [DN] ➤ Press the flashing [DN], /LQH, or 7$/. button. The LED changes from the flashing incoming call rate to steady. ➤ To answer a call on Pooled Line Grp 1. Press the flashing 3RROHG /LQH *US or 7$/. button. The LED changes from the flashing incoming call rate to steady.
Features Quick Reference ➤ To transfer a call (using Camp-on) 1. Press &QI 7UQ. The Line or [DN] LED flashes at the conference rate. You hear internal dial tone. 2. Dial the [DN] where the call is to be transferred. The [DN] could be the [DN] of a telephone, a Hunt Group Number, or ACD Group [DN], etc. 3. Announce the call. After dialing, you hear a single tone. Note If the call was made with Tone Signaling instead of Voice First Signaling, you hear ringing tone.
Features Quick Reference Conferencing Calls ➤ To conference calls with stations only As many as four stations can be conferenced on one [DN]. 1. Press &QI 7UQ. You hear internal dial tone and the LED flashes at the conference rate. 2. Dial a [DN]. The [DN] could be for a telephone or department. 3. Press &QI 7UQ after the party answers. All parties are conferenced and the [DN] LED from which the conference originated lights steady. ➤ To add a second Line 1. Press &QI 7UQ. You hear dial tone.
Features Quick Reference 2. Dial the [DN] of the station to be added. &QI 7UQ to return to the original connection. If you receive a busy tone or no answer, press 3. Press &QI 7UQ after the party answers. All parties are conferenced. The [DN] or Line LED lights steady. Up to three stations (including your own) can conference with one line. The new station is not conferenced until you answer by lifting the handset or pressing a [DN].
Features Quick Reference ➤ To retrieve the held call ➤ Press /LQH or the [DN] which is on hold. The Line or [DN] LED flashes at the on-hold rate. HOLD N0.NNN 1195 ➤ To place a call on Exclusive Hold Exclusive Hold enables you to place a call on hold so that only you or somebody using a Call Pickup code at another station can retrieve it. ➤ Press +ROG twice. The Line LED flashes at the exclusive hold rate. EXC HOLD N0.
Features Quick Reference ➤ To use Automatic Hold ➤ Press another /LQH or [DN] to receive or originate a new call, while on one call. The original Line or [DN] LED flashes at the onhold rate and the original call is placed on hold. The LED of the new call lights steady and the new line is accessed. ➤ To switch between calls ➤ Press /LQH or [DN] of the held call. The Line or [DN] LED just placed on hold flashes at the on-hold rate, and the LED of the Line just accessed lights steady.
Features Account Code Calls Tone/Pulse Dialing With some older Central Offices, you may have to make calls using rotary dial pulses on outside lines. To access remote equipment (such as an answering machine) requiring Dual-tone Multi-frequency (DTMF) tones while on these lines, you must set your telephone for tone dialing after you have dialed the telephone number. Your telephone must have a 7RQH 'LDO 6HOHFW button assigned in system programming to access this feature. ➤ To change to Tone Dialing 1.
Features Account Code Calls ➤ To use a Forced Account Code 1. Access a line. You hear dial tone after accessing a line. If you dialed with LCR, you do not hear dial tone. See “Access Codes” on Page 90. 2. Enter the Forced Account Code. Dial tone stops after you dial the first digit. You hear dial tone after you press the last digit of a valid account code, or busy tone if you dial an invalid code. If you dial with LCR, you do not hear dial tone. 3. Dial a telephone number.
Features Alarm Reset ...or 6SHHG 'LDO + ...or + . 2. Enter the Account Code. You hear confirmation tone (one-half second duration) if the code is valid. If the code is invalid, you hear two short tones. 3. Repeat Steps 1 and 2 to enter another account code (the last code entered is recorded). Notes ● ● Any digits dialed after the code has been entered are treated as part of the outside telephone number. Voluntary Account Codes must be entered before the call is disconnected.
Features Automatic Busy Redial (ABR) ➤ To send an Alert Signal ➤ Press $OHUW 6LJQDO. An alert tone sounds at the designated station. Note The signal sounds even if the alerted telephone is busy (on or off hook) or in the DND mode. Automatic Busy Redial (ABR) After reaching a busy outside number, you can activate Automatic Busy Redial (ABR) so that the Strata DK system automatically redials that number for you at regular intervals. ABR is an optional feature enabled in system programming.
Features Automatic Callback If the [DN] or Line is available, the [DN] or Line and Spkr LEDs flash. The called telephone number rings, and your telephone receives ring tone. Note 3. Press 7$/. and wait for the party to answer. If your station is busy, ABR does not attempt a recall. If you do not press 7$/. within 30 seconds after a connection is made, you hear a muted ring for another 30 seconds, then the call disconnects. ➤ To cancel ABR ➤ Press $XWR %XV\ 5HGLDO ...or press [DN] + .
Features Automatic Callback If you receive a busy tone after answering the callback, the called party has already received or originated another call. Your request is not cancelled. ➤ To cancel Automatic Callback (busy or DND stations) ➤ Press a [DN] + + 7$/.. Line Queuing with Automatic Callback Automatic Callback enables a waiting queue for an available line after attempting access to a line group when all lines are busy. The system calls you back when a line becomes available.
Features Auto Redial ➤ To cancel Line Queuing ➤ Press a [DN] + + 7$/.. Auto Redial This feature enables you to automatically redial the last number (outside or [DN]) called by pressing 5HGLDO. The 5HGLDO feature button must be programmed as one of the four flexible keys on the telephone. ➤ To redial the last number dialed 1. Press an available [DN] or /LQH. Make sure that you press the same [DN] or /LQH button that you used to dial the telephone number that you wish to redial. You hear dial tone.
Features Call Forward Telephones can have many [DN] buttons, but the telephone must be the designated owner of a [DN] before you can Call Forward to the [DN]. Each telephone is usually the owner of at least one [DN] which is called the Primary Directory Number [PDN]. Your telephone can be programmed to have [PhDNs] in addition to [DNs]. Each [PhDN] can be set to any mode of Call Forward independent of other [DNs] on the telephone.
Features Call Forward 3. Press &DOO )UZG $OO &DOOV The Call Frwd All Calls LED lights steady red and calls forward to the stored station number. CF-A NNN MMM 1197 ...or press 7$/. if an access code was used. Call Forward-Busy Calls to your telephone while you are busy on another call or in the DND mode forward immediately if this feature is set. Calls ring as normal if your telephone is idle. ➤ To set Call Forward-Busy 1. Press &DOO )UZG %XV\ The Call Frwd Busy LED flashes. ...
Features Call Forward Note Your station can be assigned in system programming to not Call Forward-No Answer when receiving Voice First (handsfree) calls. Callers can activate Call Forward-No Answer by dialing 1 during their voice announcement. ➤ To set call Forward-No Answer 1. Press &DOO )UZG 1R The Call Frwd No Answer LED flashes red. $QVZHU ...or press a [PDN] + . You hear confirmation tone. 2. Enter the [DN] to which calls are forwarded. 4. ...or .
Features Call Forward Note Your station can be assigned in system programming not to Call Forward-No Answer when receiving Voice First (handsfree) calls. Callers can activate Call Forward-No Answer by dialing during the voice announcement. ➤ To set Call Forward-Busy/No Answer 1. Press &DOO )UZG %XV\ 1$QV The &DOO )UZG %XV\ 1$QV LED flashes. ...or press the [PDN] or [PhDN] to be forwarded + . 2. Enter the [DN] to which calls are forwarded. You hear a confirmation tone if is dialed. 3.
Features Call Forward Call Forward-External This feature enables you to forward new incoming calls directed to your [PDN] to a destination outside of the system. [PhDNs] assigned to your telephone do not Call Forward to external destinations. Internal calls and transferred calls to your [PDN] also do not forward to external destinations. Only incoming calls over CO Lines dedicated to your [PDN], private CO Line, and/or Direct In Dial line calls are forwarded.
Features Call Park Orbits (Release 3 or later) ➤ To cancel Call Forward-External ➤ Repeat the previous step. Call Forward-Fixed If you activate this feature, all internal and Private or DID CO Line calls to your [PDN] are forwarded immediately to a [PDN] set in system programming. Your station must be assigned with the “&DOO )UZG WR:_____” button in system programming to activate this feature. ➤ To set Call Forward-Fixed ➤ Press &DOO )UZG WR: ____.
Features Call Park Orbits (Release 3 or later) ➤ To park a call 1. Press 3DUN LQ 2UELW while on an internal or outside call. The Line or [DN] LED flashes at the consultation-hold rate until you enter the orbit number. ...or &QI 7UQ + . 2. Enter a General Orbit Number ( ~ ) After dialing the orbit number, you hear a short dial tone and the call is parked. The Line LED flashes at the Hold rate, or the [DN] LED goes out. ...or enter a valid [PDN]. 3. Press 7$/..
Features Call Pickup 3. Enter the Paging access code______. See “Access Codes” on Page 90.. 4. Make your announcement and remember to include the Orbit Number in your announcement. 5. Press 7$/. to free the paging device. The paging device is released when you hang up. Call Pickup You can pick up a call that is ringing another station, a call placed on hold at another station and other types of calls.
Features Call Pickup ➤ To pick up a ringing CO Line in a tenant system ➤ Press 'LUHFWHG 3LFNXS ~ After you press a particular button, you are connected to a new incoming call for that particular Tenant Group. 'LUHFWHG 3LFNXS a buttons correspond to Tenant Groups 1~4. You are connected to a new incoming ringing call (in any Tenant Group) after dialing the access code. ...or press a [DN] + . In non-tenant systems, the 'LUHFWHG 3LFNXS button picks up any ringing CO Line.
Features Call Waiting Calls to Other Groups You can pick up calls directed to other pickup groups by following the steps on the left. ➤ To pick up a call ringing another group 1. Press a [DN]. You hear dial tone. 2. Enter , then the access code ( ~ ) of the group that the station belongs to. You are connected to the call after dialing the group access code. If the called station belongs to more than one group, any of the Group Pickup codes associated with those groups picks up the call.
Features Direct Station Selection Buttons (Hotline) ...or hang up and the camped-on call rings your station. Then press a [DN], /LQH The existing call is disconnected. The camped-on line rings your telephone and the Line LED flashes at the incoming call rate. ...or press 7$/.. Direct Station Selection Buttons (Hotline) This optional feature enables you to connect directly to another station [PDN] by pressing a Direct Station Selection '66 button. The button’s LED shows status (idle/ busy).
Features Door Lock ➤ To activate/deactivate DND ➤ Press 'R 1RW 'LVWXUE. The LED lights steady in DND mode. ...or press it again to toggle the feature off. Notes ● ● ● Pressing 'R 1RW 'LVWXUE while a call is ringing at your station silences the ringing. Calls forward from your station if it is set for Call Forward-Busy or Call Forward-Busy/No Answer while in the DND mode. Some stations may be programmed to override DND.
Features Door Telephone Door Telephone Door phones can be used to call digital and electronic telephones selected in system programming. You can call a door telephone and monitor the area surrounding the door telephone. ➤ To answer a door telephone call 1. Press 7$/.. If you lift the handset while the door telephone is still ringing, your [DN] LED lights steady and you are connected to the door telephone. 2. Dial the door telephone [DN] if not connected yet. 3. Hang up when the call is completed.
Features ISDN Outgoing Calling ➤ To call/monitor a door telephone 1. Press a [DN]. You hear dial tone and the LED lights steady. 2. Dial the [DN] for the desired door location.
Features LCD Name/Number Display ➤ To make an outgoing call to an ISDN trunk 1. Access an outside CO line 2. Dial the number. 3. Press 6WDUW. The dialed digits will not be sent until you press this button or until the timer expires. Subaddress Subaddress digits may be required for dialing another department, or to send a call to equipment, such as a printer. If you need to enter subaddress digits, follow these instructions: ➤ To make an outgoing call with a subaddress to an ISDN trunk 1.
Features LCD Name/Number Display Name display information for non-LCD telephones or voice mail/auto attendant devices can be stored from station 200. When name/number is recorded for non-LCD telephones or other devices, their name/number is displayed on LCD telephones when called. ➤ To activate name/number information 1. Press 7$/. + . Current information appears on the display after the call is released. 2. Press 7$/.. The new information is stored and appears on the display.
Features Messaging Messaging Calling Station Messaging You can set a message that appears on the LCD of telephones that call your telephone by following the instructions on the left. ➤ To create an LCD message for telephones that call you 1. Press /&' 0VJ 6HOHFW ...or press a [PDN] + . 2. Dial the number of the message you want. Personal message (10~19) an system message (60~99). The selected message is displayed. 3.
Features Message Waiting Message Waiting If you call a station [DN] and it is busy or its user does not answer, you can leave a message waiting indication by pressing the 0VJ button. The Msg LED at the called station flashes after you press the button. The user can call you back by pushing the 0VJ button with the flashing LED. (Voice mail devices, as well as people, can leave message waiting indications.
Features Message Waiting ...or press 7$/. + . The Msg indication cancels without calling the telephone or VM device which set the Msg indication on your telephone. ➤ To set a Message Waiting light on another telephone 1. Press a [DN] and dial a [PDN] or a [PhDN]. You hear ringback tone or busy tone. 2. Press 0VJ or press while listening to the ringback or busy tone. The Msg LED associated with the dialed number flashes at the called telephone. The Msg LED lights steady at your telephone.
Features Message Waiting [PhDN/MW] Message Waiting To use this feature, your telephone must be programmed for both [PhDNs] and Message Waiting (0:) buttons. Your telephone has one built-in Message Waiting (0VJ) button that works with your [PDN] (see Message Waiting for a detailed explanation of this feature.). ➤ To set a Message Waiting indication for a [PhDN/MW] ➤ Follow the same procedure used to set a message light on another telephone. ➤ To respond to [PhDN/MW] 1.
Features Off-hook Call Announce (OCA) 3. Press 7$/.. The flashing red Message Waiting LED stops, indicating that the message has been canceled. Off-hook Call Announce (OCA) This feature enables you to call and speak through either the handset or the speaker of an off-hook, busy digital telephone. There are two kinds of OCA: ♦ Handset Off-hook Call Announce (HS-OCA)–enables an announcement to be made through the handset. No special hardware is required.
Features Off-hook Call Announce (OCA) 3. Speak to the called party if you hear silence Note Your station must be programmed to override DND to OCA a DND station. 4. ...or press if you hear busy tone. 5. Press to speak to the called station if your station is not programmed for automatic HS-OCA operation and if you hear DND busy tone. ➤ To make an HS-OCA call with Tone Signaling 1. Press 7$/. and call the desired station. 2. Press or to speak to the called station.
Features Off-hook Call Announce (OCA) Speaker Off-hook Call Announce (SP-OCA) This feature enables you to call and speak through the speaker of an off-hook, busy digital telephone. ➤ To make an SP-OCA call with Voice First Signaling 1. Press 7$/. and call the desired station. You hear a single tone and can to talk to the station if your station is programmed for automatic SP-OCA operation. 2. Speak to the called party ...
Features Override Calls Override Calls Busy Override enables you to send a muted ring tone to a busy station to indicate that a call is waiting and DND Override lets you send a tone to an idle or busy station in the DND mode to indicate that a call is coming in. You can enter an established conversation with Executive Override. Busy Override ➤ To initiate a Busy Override signal ➤ Press after reaching a busy station A tone is heard at the busy station, indicating that a call is waiting. ...
Features Page Announcements Note Privacy Override is blocked by DND. However, OCA is possible to DND stations from stations that are allowed DND override. Executive Override ➤ To initiate Executive Override ➤ After reaching a busy station, press . Enter the conversation. An optional tone signal may be heard by the called parties prior to your entering the conversation. Page Announcements Station users can make page announcements to telephones and external speakers.
Features Privacy On-Line feature. The button does not block Busy Override or Executive Override. Busy and Executive Override are described earlier in this guide. ➤ To make all lines on your station private ➤ Press . The LED lights steady and station users cannot enter line calls on your station by using Privacy Override. ➤ To cancel Privacy Override This optional feature enables you to enter an established call on a private common /LQH button.
Features Privacy Release Privacy Release If you press the optional 3ULYDF\ 5HOHDVH button, any other station user can enter your call on a private common /LQH button just by pressing /LQH on their telephone. Your station must be assigned Privacy Release in system programming to activate this feature. Up to two stations can enter an existing external call (allowing up to three stations to be connected to a line).
Features Release and Answer Release and Answer This feature enables you to automatically disconnect or transfer an active call and answer a new call via the push of a button, instead of with the handset. Notes ● ● This feature requires that you are currently connected to an existing call. Your telephone must have been programmed with the 5HOHDVH DQG $QV button. ➤ To release a call and answer another ➤ Press the 5HOHDVH DQG $QV ...or press the &QI 7UQ and dial a “transfer-to” destination.
Features Speed Dial ♦ System Speed Dial numbers can only be assigned from attendant consoles or station 200 (typically the System Administrator’s station), but they can be used by other stations. Your station times out to the idle mode if the following storage procedures are not completed within one or three minutes. The time is set in system programming. Storing Station Speed Dial Numbers You can store personal telephone numbers on either Station Speed Dial buttons or access codes.
Features Speed Dial 5. To store [DN] button access, followed by a CO Line access code before the telephone number to allow one-touch dialing of telephone numbers, See “Access Codes” on Page 90.. 6. Press 5HGLDO. The number is stored. The stored number is dialed when you press 6', or 6SHHG 'LDO and the Speed Dial access code. Repeat this procedure to replace stored telephone numbers with new ones. To clear a Speed Dial entry, repeat this procedure, skipping Step 4.
Features Timed Reminders ➤ To call with a Speed Dial access code 1. Access a line. (See “Access Codes” on Page 90 for information on CO Line access codes.) 2. Press 6SHHG 'LDO Note ...or if your telephone does not have the 6SHHG 'LDO button. 3. Enter the Speed Dial code. Speed Dial cannot appear on any button position if the port that the cordless is connected to uses as an access code.
Features Timed Reminders 2. Enter the desired time by entering two digits for the hour of the day (24 hour format - HH) and two digits for the minute (MM). Example for 8:03 PM, enter 20 and then 03. Desktop Display B A C K A T 2 PM - C A L L ME E T I NG F OR 3 PM Cordless Display BACK AT 2PM CALL 1205 3. Press for an every day reminder, or for a one-time reminder only. 4. Enter desired LCD message number, station number ( ~ ), system code ( ~ ), or .
Features Toll Restriction Override Toll Restriction Override Stations can be individually restricted from making toll calls. Each station can be allowed or denied specific area and office codes, long distance information calls, international calls and/or operator-assisted calls. You can completely override Toll Restriction at selected stations or you can change the station’s Toll Restriction class. The station resumes its normal class at the conclusion of the call. ➤ To override/change Toll Restriction 1.
Features Two (Tandem) Line Connection Two (Tandem) Line Connection Using a [DN] Button This feature enables you to connect two lines, then drop out of the conversation. ➤ To connect two outside lines (using a [DN] button) 1. Press &QI 7UQ while talking to an external party on a [DN] button. You hear dial tone, the [DN] LED flashes at the conference rate. 2. Dial a line access code and then the external telephone number of the other party (see “Access Codes” on Page 90).
Features Two (Tandem) Line Connection Using Line Buttons This feature enables a station user to connect two lines, then drop out of the conversation. Both /LQH buttons (or 3RROHG /LQH *US buttons) must appear on your telephone to allow tandem connection to be established from your telephone. ➤ To connect two outside lines using the Line button 1. Press &QI 7UQ while on a line call. After you press the button, you hear dial tone, the Line LED flashes at the conference rate. The new Line LED lights steady.
Features Two (Tandem) Line Connection ➤ To supervise a tandem call and release it 1. Press either a [DN] or /LQH button. You are connected to both lines and both Line LEDs light steady. 2. Go back on-hook if the parties have hung up Both Line LEDs turn off and the connection is released. ...or &QI 7UQ and hang-up if the parties are still talking.
Appendix This appendix contains additional information for your cordless digital telephone.
Appendix Installing Optional Headset Installing Optional Headset The optional headset provides a hands-free option for the cordless digital telephone. Only use headsets especially designed or modified for use with radio frequency equipment. With the headset installed, you can use the belt clip to carry the handset and conduct a conversation using the headset. 1. Open the cover over the headset jack. 2. Plug the headset in. No other settings are needed.
Appendix Troubleshooting Troubleshooting If your cordless telephone is not performing to your expectations, try these suggestions. If you are still unable to resolve the problems, contact your telephone system administrator. Do not attempt to service this unit yourself. All service must be done by qualified service personnel. Problem Suggestion Make sure the AC adapter is plugged into the base unit and wall outlet.
Appendix Range and Performance Range and Performance The cordless digital telephone is designed to operate up to 1.1 miles from the base in a completely unrestricted test environment. Typically, ranges of 300 to 400 feet are possible, depending upon the structure of the building the telephone is used in.
Appendix Nine Simultaneous Conversation Channels Nine Simultaneous Conversation Channels The cordless digital telephone has nine operating channels available. A common misconception is that this limits a customer to nine cordless phones. This is not the case. Each cordless digital telephone can operate on any of the nine channels. When you turn on a cordless digital telephone, the phone selects an available channel within its’ range. In a given cordless range, nine simultaneous calls can be made.
Appendix Specifications Specifications General Frequency Control Frequency Synthesizer Modulation MSK Operating Temperature -10° to 50° C Base Unit Receive/Transmit Frequency 903.20 to 924.95 MHz (9 channels) Power Requirements 10VDC from supplied AC adapter Size Width Depth Height Weight Approximately 1 lb., 5 oz. 5.0 inches 7.5 inches 3.7 inches Handset 88 Receive/Transmit Frequency 903.20 to 924.
Appendix Available Optional or Replacement Items Available Optional or Replacement Items Contact your telephone system administrator for the following optional accessories and replacement parts.
Appendix Access Codes Access Codes This section contains access codes for outside CO lines, Paging Group and Paging Zone Codes, and Call Pickup Codes. It also contains Feature Access Codes and instructions for programming them onto Speed Dial buttons. Important! The following table provides an overview of the Feature Access Codes for various Toshiba business telephone systems. This table may not cover all Feature Code entries.
Appendix Access Codes Feature Call Park Call Park and Page Call Park Retrieve Strata DK14, DK40, DK16e, DK424, DK280 &RQI 7UQ + + /LQH + 7$/. Strata DK8 & DK16, DK24/56/96 &RQI 7UQ + + /LQH + 7$/. &RQI 7UQ + + ;;; + 7$/. (Release 3) &RQI 7UQ + + ;;; + 3DJH (Release 3) ³ 7$/. + 7$/. + 7$/. + + 7$/. (Release 3) 7$/. + 7$/. + 7$/. + ( ~ ) 7$/. + ( ~ ) 7$/. + 7$/. + 7$/. + ( ~ ) ³ Call Pickup - Own Group 7$/.
Appendix Access Codes Feature Strata DK8 & DK16, DK24/56/96 7$/. + 7$/. + 7$/. + ( ~ ) 7$/. + ( ~ ) 7$/. + 7$/. + 7$/. + ( ~ ) 7$/. + ( ~ ) Speed Dial - Station 7$/. + (6SHHG 'LDO or ) + ( ~ ) 7$/. + (6SHHG 'LDO or ) + ( ~ ) Speed Dial - System 7$/. + (6SHHG 'LDO or ) + ( ~ ) or ( ~ ) 7$/. + (6SHHG 'LDO or ) + ( ~ ) Timed Reminder - Cancel 7$/. + ( ~ ) + 7$/. 7$/. + ( ~ ) + 7$/. Timed Reminders 7$/. + ( ~ ) + ++00; + 7$/.
Appendix Access Codes Notes ● ● ● Call Forward No Answer and Call Forward Busy can only be activated when Speed Dial is assigned to an ) ~) function key, or deleted from all buttons (use ). Redial functions only if assigned to an ) ~) function key on the cordless. Using Speed Dial from the system will function only if assigned to an ) ~) function key or Speed Dial key deleted from all buttons (use ).
Appendix CO Line Access Codes CO Line Access Codes CO lines are used when you dial an outside number. If your telephone does not have a &2 or /LQH button, you can enter the appropriate code listed in Table 1 to access an outside line. You can also store the code on a 6' button for one-touch access. If you are storing a CO line access code onto a Speed Dial code, enter before the CO access code (e.g., to store code , enter ).
Appendix Feature Access Codes Feature Access Codes Refer to the list of codes on page 90. Paging Group Codes Your telephone can be assigned to page groups. Telephones can be a member of more than one group and each group can have as many as 120 stations. Station users can access each group separately by dialing an access code (Tables 2~3).
Appendix Speed Dial Access Codes Table 3 External Paging Zones (continued) External Paging Zone Access Code External Paging Zone Access Code Zone C Zone G Zone D Zone H Speed Dial Access Codes The number of station and system speed dial numbers available to you depends on the size of your company’s telephone system. Check with your System Administrator to find out which codes apply to your system.
Index A access codes CO Line, 94 speed dial, 96 account code calls, 40 account codes verified, 42 voluntary, 41 alarm reset, 42 alert signaling, 42 answering a transferred call, 54 calls, 34 attendant console, 39 auto preference, 7 auto redial, 42 automatic busy redial, 71 callback, 39 hold, 38 B base unit controls and functions, 5 battery, 12 charging extra packs, 13 extending life, 14 removing and charging, 12 Strata DKT2004-CT Cordless Digital Telephone 9/00 before you begin, 30 busy override, 70 C c
Index D~P CO line button, 51, 76 queuing with automatic callback, 45 tandem connection, 77 CO Line access codes, 94 configuration, 15 D dial a stored number, 27 internal calls, 33 direct station selection buttons (hotline), 57 directed call pickup, 54 [DN] buttons, 80 do not disturb, 57 override, 70 door lock, 58 telephone, 59 E emergency calls to the attendant console, 39 emergency override of forced account codes, 41 erase a stored number, 26 exclusive hold, 38 executive override, 71 F feature access
Index R~V privacy on-line, 71 release, 73 R troubleshooting, 85 V verified account codes, 42 voluntary account codes, 41 radio interference, 87 range, 86 release and answer, 74 ringer volume level, 20 S simultaneous conversation channels, 87 speaker off-hook call announce (SP-OCA), 69 specifications, 88 speed dial, 57 access codes, 96 SP-OCA tone first signaling, 69 spread spectrum technology, 1 start (ISDN button), 33, 61 store a number, 25 station speed dial numbers, 75 sub (subaddress ISDN button),
