User Guide

Strata CTX DKT3000/2000-Series Digital Telephone October 2002

The Basics Message Waiting

Message Waiting

Use your Msg LED/button and LCD to see/retrieve message(s).

An extension can receive up to four simultaneous Message Waiting indications and LCD messages.

One message is reserved for the Message Center.

Your telephone can be programmed to have up to four additional (flexible) Message Waiting buttons/

LEDs. Check with your CTX System Administrator to see if these buttons have been programmed on

your telephone. If so, substitute them when the

Msg button/LED is mentioned in the following steps.

Responding to a Lit Msg LED

1. On an LCD telephone, if you see a “+,” press Scroll to display additional messages; otherwise, go to

Step 2. The “+” indicates additional messages. The LCD can show up to three station messages for

your extension and three for each additional (phantom) extension that you may have.

2. Press

Msg, then lift the handset. Your telephone rings the extension or voice mail device that sent the

indication. The LED continues to flash red.

3. After answering the message(s), place the handset back on-hook.

4. If the Msg LED continues to flash, you have more messages; repeat Steps 1~3 above to retrieve them.

Voice mail devices turn off the LED/LCD indications after a short delay, after you checked all

messages.

5. To manually turn off your Msg LED, press your extension button, then press

#409. Do this step for

each message received.